PDF 2583 Isg
PDF 2583 Isg
Before using this information and the product it supports, read the general information in Appendix D
“Getting help and technical assistance” on page 531, Appendix E “Notices” on page 535, the Warranty
Information document, and the Safety Information and Environmental Notices and User Guide documents on
the IBM Documentation CD.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Each device, as it was designed and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items. Use good judgment to
identify potential unsafe conditions that might be caused by unsupported alterations or attachment of
unsupported features or optional devices that are not addressed in this section. If you identify an unsafe
condition, you must determine how serious the hazard is and whether you must correct the problem before
you work on the product.
Consider the following conditions and the safety hazards that they present:
• Electrical hazards, especially primary power. Primary voltage on the frame can cause serious or fatal
electrical shock.
• Explosive hazards, such as a damaged CRT face or a bulging capacitor.
• Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cords are disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and observe any sharp edges.
3. Check the power cords:
• Make sure that the third-wire ground connector is in good condition. Use a meter to measure third-
wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.
• Make sure that the power cords are the correct type.
• Make sure that the insulation is not frayed or worn.
• Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and
missing safety grounds.
• Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft
material that does not provide insulation from live electrical current.
• Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn
or broken tools or testers.
• Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive
and can cause personal injury or equipment damage if it touches a live electrical circuit.
• Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge. Do not use
this type of mat to protect yourself from electrical shock.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical outlet so that you can
turn off the power quickly in the event of an electrical accident.
• Disconnect all power before you perform a mechanical inspection, work near power supplies, or remove
or install main units.
• Before you work on the equipment, disconnect the power cord. If you cannot disconnect the power cord,
have the customer power-off the wall box that supplies power to the equipment and lock the wall box in
the off position.
• Never assume that power has been disconnected from a circuit. Check it to make sure that it has been
disconnected.
• If you have to work on equipment that has exposed electrical circuits, observe the following precautions:
– Make sure that another person who is familiar with the power-off controls is near you and is available to
turn off the power if necessary.
– When you work with powered-on electrical equipment, use only one hand. Keep the other hand in your
pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock.
– When you use a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment
frames.
• Use extreme care when you measure high voltages.
• To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor
generators, do not service these components outside of their normal operating locations.
• If an electrical accident occurs, use caution, turn off the power, and send another person to get medical
aid.
Important: Each caution and danger statement in this documentation is labeled with a number. This number
is used to cross reference an English-language caution or danger statement with translated versions of the
caution or danger statement in the Safety Information document.
For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the
Safety Information document under Statement 1.
Be sure to read all caution and danger statements in this documentation before you perform the procedures.
Read any additional safety information that comes with your system or optional device before you install the
device.
Statement 1
DANGER
To Connect: To Disconnect:
CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
2
1
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to an easily accessible power source.
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Statement 11
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 13
Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain
conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed
branch circuit protection requirements. Refer to the information that is provided with your device
for electrical specifications.
Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
Statement 17
CAUTION:
The following label indicates moving parts nearby.
Statement 26
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27
CAUTION:
Hazardous moving parts are nearby.
In addition to the instructions in Chapter 2 “Installing optional devices” on page 19 for installing optional
hardware devices, updating firmware and device drivers, and completing the installation, IBM Business
Partners must also complete the steps in “Instructions for IBM Business Partners” on page 19.
The Lenovo System x3250 M4 Type 2583 server is a 1-U1-high rack model server for high-volume network
transaction processing. This high-performance, dual-core or quad-core server is ideally suited for networking
environments that require superior microprocessor performance, input/output (I/O) flexibility, and high
manageability.
Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the
server. These design features make it possible for you to customize the system hardware to meet your needs
today and provide flexible expansion capabilities for the future.
The server comes with a limited warranty. For information about the terms of the warranty and getting service
and assistance, see the IBM Warranty Information document that comes with the server.
The server contains IBMX-Architecture next generation technologies, which help increase performance and
reliability. For more information, see “What your server offers” on page 7 and “Reliability, availability, and
serviceability” on page 10.
You can obtain up-to-date information about the server and other IBM server products at http://
shop.lenovo.com/us/ en/systems/. At http://www.lenovo.com/support, you can create a personalized support
page by identifying IBM products that are of interest to you. From this personalized page, you can subscribe
to weekly email notifications about new technical documents, search for information and downloads, and
access various administrative services.
If you participate in the IBM client reference program, you can share information about your use of
technology, best practices, and innovative solutions; build a professional network; and gain visibility for your
business. For more information about the IBM client reference program, see http://www.ibm.com/ibm/
clientreference/.
If firmware and documentation updates are available, you can download them from the IBM website. The
server might have features that are not described in the documentation that comes with the server, and the
documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
To check for updates, go to http://www.lenovo.com/support.
1. Racks are measured in vertical increments of 4.45 cm (1.75 inches) each. Each increment is called a "U." A 1-U-high
device is 1.75 inches tall
The model number and serial number are on the ID label on the front of the server, as shown in the following
illustration.
Note: The illustrations in this document might differ slightly from your hardware.
ID label
In addition, the system service label, which is on the cover of the server, provides a QR code for mobile
access to service information. You can scan the QR code using a QR code reader and scanner with a mobile
device and get quick access to the IBM Service Information website. The IBM Service Information website
provides additional information for parts installation and replacement videos, and error codes for server
support.
Figure 2. QR code
You can download the IBM ServerGuide Setup and Installation CD to help you configure the hardware, install
device drivers, and install the operating system.
For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
The IBM System x Documentation CD requires the following minimum hardware and software:
• Microsoft Windows XP, Windows 2000, or Red Hat Linux
• 100 MHz microprocessor
• 32 MB of RAM
The Documentation Browser automatically detects the regional settings in use in your server and displays the
documents in the language for that region (if available). If a document is not available in the language for that
region, the English-language version is displayed.
Select the server from the Product menu. The Available Topics list displays all the documents for the
server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has
additional documents under it. Click the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under Topic Description. To select
more than one document, press and hold the Ctrl key while you select the documents. Click View to view the
selected document or documents in Acrobat Reader or xpdf. If you selected more than one document, all the
selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and click Search. The
documents in which the word or word string appears are listed in order of the most occurrences. Click a
document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf
search function within the document.
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Installation and Service Guide contains general information about the server including how to set up and
cable the server, how to install supported optional devices, how to configure the server, and information to
help you solve problems yourself and information for service technicians.
Depending on the server model, additional documentation might be included on the IBMSystem x
Documentation CD.
The System x and BladeCenter Tools Center is an online information center that contains information about
tools for updating, managing, and deploying firmware, device drivers, and operating systems. The System x
and BladeCenter Tools Center is at https://support.lenovo.com/us/en/ documents/LNVO-CENTER.
The server might have features that are not described in the documentation that you received with the server.
The documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
These updates are available from the IBM website. To check for updated documentation and technical
updates, go to http://www.lenovo.com/support.
• 32 KB instruction L1 cache, 32 KB • Four 2.5-inch hot-swap SAS hard • Two Ethernet ports
data L1 cache, 256 KB instruction/ disk drive bays • Six-port integrated SATA
data L2 cache, and up to 8 MB L3 • Two 3.5-inch simple-swap SATA controller
cache that is shared among the hard disk drive bays • One serial port
cores
Attention: As a general • One VGA port
• Support for Intel Extended consideration, do not mix standard
Memory 64 Technology (EM64T) 512-byte and advanced 4-KB format RAID controllers (depending on the
drives in the same RAID array model):
Notes: because it might lead to potential
performance issues. • Software RAID capabilities that
• Use the Setup utility to determine support RAID levels 0, 1, and 10
the type and speed of the
microprocessors in the server Note: 3TB hard disk drives are not • ServeRAID-BR10il v2 SAS/SATA
supported in OS 4690. adapter that provides RAID levels
• For a list of supported 0, 1, and 10
microprocessors, see http:// PCI expansion slots:
www.lenovo.com/ serverproven/.
Supports two PCI riser slots on the
Memory: riser card:
• Minimum: 1 GB • Slot 1 is dedicated for ServeRAID-
• Maximum: 32 GB 10il V2 SAS/SATA controller
• Types: PC3L-12800 (single-rank or • Slot 2 supports one PCI Express
dual-rank), 1333 or 1600 MHz, Gen2 x8 half-length, full-height
ECC, DDR3 unbuffered SDRAM adapter
DIMMs only
Power supply (depending on the
• Connectors: Four dual inline
model):
memory module (DIMM)
connectors, two-way interleaved • One fixed 300-watt power supply
• Sizes: 1 GB (single-rank), 2 GB • Up to two hot-swap 460-watt
(single-rank), 4 GB (dual-rank), and power supplies for redundancy
8 GB (dual-rank)
Fan: The server comes standard with
four speed-controlled fans.
Note: The Local Storage tab on the Web browser is not applicable for your server model and displays
no information.
For additional information, see “Using the Integrated Management Module II (IMM2)” on page 72 and the
Integrated Management Module II User’s Guide at the http://www.lenovo.com/support.
• Lenovo XClarity Administrator
Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators
to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x,
ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform.
Lenovo XClarity Administrator provides the following features:
– Intuitive graphical user interface
– Automated discovery and inventory
– Firmware updates and compliance
– Configuration patterns
– Bare metal deployment
– Security management
– Upward integration
Note: The server does not support DOS (Disk Operating System).
Through a single user interface, IBM Systems Director provides consistent views for viewing managed
systems, determining how these systems relate to one other, and identifying their statuses, helping to
The IBM Systems Director Web and command-line interfaces provide a consistent interface that is focused
on driving these common tasks and capabilities:
• Discovering, navigating, and visualizing systems on the network with the detailed inventory and
relationships to the other network resources
• Notifying users of problems that occur on systems and the ability to isolate the source of the problems
• Notifying users when systems need updates and distributing and installing updates on a schedule
• Analyzing real-time data for systems and setting critical thresholds that notify the administrator of
emerging problems
• Configuring settings of a single system and creating a configuration plan that can apply those settings to
multiple systems
• Updating installed plug-ins to add new features and functions to the base capabilities
• Managing the life cycles of virtual resources
For more information about IBM Systems Director, see the IBM Systems Director Information Center at
http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/fqm0_main.html, and the
Systems Management website at http://shop.lenovo.com/us/en/systems/solutions/, which presents an
overview of IBM Systems Management and IBM Systems Director.
For the locations of other LEDs on the system board, see “System-board LEDs” on page 26.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of the server.
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the controls, LEDs, and connectors on the front of the two 3.5-inch simple-
swap hard disk drive model.
The following illustration shows the controls, LEDs, and connectors on the front of the four 2.5-inch simple-
swap hard disk drive model.
The following illustration shows the controls, LEDs, and connectors on the front of the four 2.5-inch hot-swap
hard disk drive model.
Hard disk drive activity LED
Locator LED
Reset button System-error LED
Power-control button USB 1 connector
Power-on LED
USB 2 connector
• Power-on LED:
The states of the power-on LED are as follows:
– Off: AC power is not present, or the power supply or the LED itself has failed.
– Flashing rapidly (4 times per second): The server is partially on, but not ready to be fully turned on.
The power-control button is disabled. This will last approximately 1 to 3 minutes.
– Flashing slowly (once per second): The server is ready to be turned on. You can press the power-
control button to turn on the server.
– Lit: The server is turned on.
• Power-control button:
Press this button to turn the server on and off manually.
• Reset button:
Press this button to reset the server and run the power-on self-test (POST). You might have to use a pen
or the end of a straightened paper clip to press the button.
• Hard disk drive activity LED:
When this LED is flashing, it indicates that the associated hard disk drive is in use.
• System-locator LED:
Rear view
The following illustrations show the connectors and LEDs on the rear of the server.
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the LEDs and connectors on the rear of the fixed power-supply model.
The following illustration shows the LEDs and connectors on the rear of the redundant power-supply model.
AC AC
DC DC
• Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on the
10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port.
• Ethernet activity LEDs: When these LEDs are lit, they indicate that there is activity between the server
and the network.
• AC power LED: This green LED provides status information about the power supply. During typical
operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see “Power-supply
LEDs” on page 94.
• DC power LED: This green LED provides status information about the power supply. During typical
operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see “Power-supply
LEDs” on page 94.
• Power supply error LED: When this yellow LED is lit, it indicates that the power supply has failed.
• Power cord connector: Connect the power cord to this connector.
• Video connector: Connect a monitor to this connector.
• Serial connector: Connect a 9-pin serial device to this connector. The serial port is shared with the
integrated management module II (IMM2). The IMM2 can take control of the shared serial port to redirect
serial traffic, using Serial over LAN (SOL).
• USB connectors: Connect a USB device, such as a USB mouse, keyboard, or other device to any of
these connectors.
• Ethernet connectors: Use either of these connectors to connect the server to a network. When you use
the Ethernet 1 connector, the network can be shared with the IMM2 through a single network cable.
• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to
blue screen the server and take a memory dump (use this button only when directed by the IBM service
support). You might have to use a pen or the end of a straightened paper clip to press the button.
However, the server can respond to requests from Integrated Management Module II (IMM2), such as a
remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac
power but is not turned on.
Approximately 5 seconds after the server is connected to ac power, one or more fans might start running to
provide cooling while the server is connected to power and the power-on button LED will blink quickly.
Note: When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various
system resources and is unavailable to the operating system. The amount of memory that is reserved for
system resources depends on the operating system, the configuration of the server, and the configured PCI
options.
When you turn off the server and leave it connected to ac power, the server can respond to requests from
Integrated Management Module II (IMM2), such as a remote request to turn on the server. While the server
remains connected to ac power, one or more fans might continue to run. To remove all power from the
server, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the server. See your operating-
system documentation for information about shutting down the operating system.
Statement 5
CAUTION:
The power control button on the device do not turn off the electrical current supplied to the device.
The device also might have more than one power cord. To remove all electrical current from the
device, ensure that all power cords are disconnected from the power source.
2
1
In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware
and device drivers, and completing the installation, IBM Business Partners must also complete the steps in
“Instructions for IBM Business Partners” on page 19.
Important: To help ensure that the devices that you install work correctly and do not introduce problems,
observe the following precautions.
Step 1. Make sure that the server and the installed firmware levels support the devices that you are
installing. If necessary, update the UEFI and IMM2 firmware and any other firmware that is stored
on the system board. For information about where firmware is stored in the server, see “Updating
the firmware” on page 61. For a list of supported optional devices for the server, see http://
www.lenovo.com/ serverproven/.
Step 2. Use the best practices to apply current firmware and device-driver updates for the server and
optional devices. To download the Firmware Update Guides document, go to http://www.ibm.com/
support/entry/portal/docdisplay?lndocid=MIGR-5082923. Additional hints and tips are available from
the following website:
In addition to the instructions in this chapter for installing optional hardware devices, updating firmware and
device drivers, and completing the installation, IBM Business Partners must also complete the following
steps:
1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and
that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress test. For information about
using DSA, see “IBM Dynamic System Analysis” on page 99.
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and
functions correctly with the newly installed devices.
3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How
to send DSA data” on page 532.
4. To ship the server, repackage it in the original undamaged packing material and observe IBM
procedures for shipping.
Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ ecurep/
terms.html.
You can use any of the following methods to send diagnostic data to IBM:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
Server components
The following illustration shows the major components in the server.
The following illustration shows the major components in the server. The illustrations in this document might
differ slightly from your hardware.
ServeRAID BR10il
Heat sink
v2 adapter some
models
Air baffle
Microprocessor
DIMM
System board
Operator information
panel assembly 2.5-inch simple-
swap hard disk
drive backplate
Front bezel
(some models)
2.5-inch simple-
swap hard disk
drive(some
models)
2.5-inch hard
disk drive filler 3.5-inch simple-swap 3.5-inch simple-
hard disk drive swap hard disk
3.5-inch hard (some models) drive backplate
disk drive filler (some models)
ServeRAID BR10il
Heat sink
v2 adapter some
models
Air baffle
Microprocessor
DIMM
System board
Hot-swap
power supply
Fans
Operator information
panel assembly 2.5-inch simple-
swap hard disk
drive backplate
Front bezel
(some models)
2.5-inch simple-
swap hard disk
drive(some 2.5-inch hot-swap
models) hard disk drive
backplane
2.5-inch hard (some models)
disk drive filler 2.5-inch hot-swap
hard disk drive Paddle card
2.5-inch hot-swap (some models)
hard disk drive filler Safety 240VA cover
Blue on a component indicates touch points, where you can grip the component to remove it from or install it
in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that the component can be
hot-swapped, which means that if the server and operating system support hot-swap capability, you can
remove or install the component while the server is running.
See the instructions for removing or installing a specific hot-swap component for any additional procedures
that you might have to perform before you remove or install the component.
(cy1cd019)
SAS backplane
configuration
connector Power 1
SATA 5
SATA 4
DIMM 4
DIMM 3
DIMM 2
DIMM 1
SATA 3 Microprocessor Battery
Operator information
panel connector
Fan 4 connector
Front USB assembly
connecotr Fan 3 connector
Ethernet connector 1/
USB connectors 1&2
Ethernet connector 2/
USB connectors 3&4
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Microprocessor
Important:
1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all
power cords and external cables. Review the information in “Safety” on page v, “Installation guidelines”
on page 35, and “Turning off the server” on page 16.
2. Any system-board switch or jumper block that is not shown in the illustrations in this document are
reserved.
3. If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to
access the switches.
DIMM 4
TPM physical
presence
jumper (JP 10)
ME recovery
jumper (JP 8)
Clear CMOS
jumper (JP 1)
ME flash override
jumper (JP 9)
Figure 5. Location of the switches, jumpers, and buttons on the system board
Notes:
1. If no jumper is present, the server responds as if the pins are set to 1 and 2.
2. Changing the position of the boot block jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on
alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This
can cause an unpredictable problem.
System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system board.
(cy1cd039)
System board
error LED
Standby power
LED
Microprocessor
error LED
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Microprocessor
RTMM
Hearbeat LED
DIMM 1 - 4
error LEDs
IMM2 hearbeat
LED
Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because
the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the operation information panel and LEDs inside
the server on the system board
LED Description
Standby power LED When this LED is lit, it indicates that the server is
connected to ac power.
System-board error LED System-board CPU VRD and/or power voltage regulators
have failed.
IMM2 heartbeat LED Indicates the status of the boot process of the IMM2.
The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and
other information that you must consider when you install DIMMs (see “System-board internal connectors”
on page 23).
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to stop, which could result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when working inside the
server with the power on.
• The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
gggeRxff-PC3-wwwwwm-aa-bb-cc
where:
– ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
– e is the number of ranks
– 1 = single-rank
– 2 = dual-rank
– 4 = quad-rank
– ff is the device organization (bit width)
– 4 = x4 organization (4 DQ lines per SDRAM)
– 8 = x8 organization
– 16 = x16 organization
– wwwww is the DIMM bandwidth, in MBps
– 8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus)
– 10600 = 10.66 GBps (PC3-1333 SDRAMs, 8-byte primary data bus)
– 12800 = 12.8 GBps (PC3-1600 SDRAMs, 8-byte primary data bus)
– m is the DIMM type
– E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
– R = Registered DIMM (RDIMM)
– U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the
format xxxxx nRxxx PC3-xxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates whether
the DIMM is single-rank (n=1) or dual-rank (n=2).
• The memory channels run at the lowest common frequency of the DIMMs installed.
• The UDIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available)
DIMMs.
• The server supports up to two single-rank or dual-rank UDIMMs per channel.
• The following table lists the supported UDIMM population.
• The following table lists the maximum DIMM population using ranked UDIMMs.
Table 5. Maximum memory population using ranked UDIMMs (depending on your model)
4 Dual-rank UDIMMs 2 GB 8 GB
4 Dual-rank UDIMMs 4 GB 16 GB
4 Dual-rank UDIMMs 8 GB 32 GB
• The following table shows the UDIMM memory population rule to optimize the system performance.
Installing drives
This section describes the rules to install drives.
Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server
before you remove or install a simple-swap hard disk drive.
1. Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
2. Turn off the server and peripheral devices and disconnect all external cables and power cords.
3. Make sure that the server top cover is in place and fully closed.
4. Remove the filler panel from the bay.
5. Install the hard disk drive:
• To install a 3.5-inch simple-swap hard disk drive, pull the loops of the drive tray toward each other,
and slide the drive into the server until the drive connects to the backplate. Release the loops of the
drive tray.
Hard disk
drive assembly
Filler panel
• To install a 2.5-inch simple-swap hard disk drive, slide the drive into the server until the drive clicks
into the server and connects to the backplate.
Hard disk
drive assembly
Filler panel
6. Insert the filler panel into the bay to cover the drive.
Note: If a RAID controller or adapter is installed, you might have to reconfigure the disk arrays after you
install hard disk drives. See your RAID controller or adapter documentation.
Note: If you have only one hard disk drive, install it in the left or upper-left drive bay.
Attention: To avoid damage to the hard disk drive connectors, make sure that the server top cover is in
place and fully closed whenever you install or remove a hard disk drive.
1. Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
2. Make sure that the server top cover is in place and fully closed.
Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes
without either a drive or filler panel installed in each bay.
3. Install the hard disk drive in the hot-swap bay:
• Make sure that the drive tray handle is open (as shown in the illustration).
• Remove the filler panel from the bay.
• Align the drive assembly with the guide rails in the bay.
• Gently push the drive assembly into the bay until the drive stops.
• Push the tray handle to the closed (locked) position.
• Check the hard disk drive status LED to make sure that the hard disk drive is operating correctly. If
the yellow hard disk drive status LED for a drive is lit continuously, that drive is faulty and must be
replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID
documentation on the IBM ServeRAID Support CD for information about RAID controllers.
If you are replacing a removed drive with a new drive, make sure that:
• You have all the cables and other equipment that are specified in the documentation that comes with the
new drive.
• You have checked the instructions that come with the new drive to determine whether you must set any
switches or jumpers in the drive.
Note: If you are installing a drive that contains a laser, observe the following safety precautions.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Note: You might find it easier to install the new drive from the front and then attach the cables.
3. Turn off the server and all peripheral devices; then, disconnect the power cords and all external cables.
4. Remove the cover (see “Removing the cover” on page 37).
5. Remove the DVD drive filler if it is installed. Pull the release tab (the rear of the drive-retention clip)
toward the right side of the server to release the clip; then, while you pull the tab, push the DVD drive
filler out of the bay. Save the DVD drive filler for future use.
6. Touch the static-protective package that contains the new DVD drive to any unpainted metal surface on
the server; then, remove the DVD drive from the package and place it on a static-protective surface.
7. Follow the instructions that come with the DVD drive to set any jumpers or switches.
8. Remove the retention clip from the DVD drive filler.
9. Attach the drive retention clip (that comes with the DVD drive filler) to the side of the new DVD drive.
Alignment pins
10. Align the drive in the drive bay and slide the drive into the DVD drive bay until the drive clicks into place.
Installation guidelines
Use the installation guidelines to install the Lenovo System x3250 M4 Type 2583.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap
device.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
For additional information about tools for updating, managing, and deploying firmware, see the
ToolsCenter for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER
• Before you install optional hardware, make sure that the server is working correctly. Start the server, and
make sure that the operating system starts, if an operating system is installed, or that a 19990305 error
code is displayed, indicating that an operating system was not found but the server is otherwise working
correctly. If the server is not working correctly, see “Running DSA Preboot diagnostic programs” on page
100 for information about how to run diagnostics.
To help ensure proper system cooling and system reliability, make sure that the following requirements are
met:
• Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed
in it.
• If the server has redundant power, each of the power-supply bays has a power supply installed in it.
• There is adequate space around the server to allow the server cooling system to work properly. Leave
approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects
in front of the fans. For proper cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with the server cover removed
might damage server components.
• You have followed the cabling instructions that come with optional adapters.
• You have replaced a failed fan as soon as possible.
• You have replaced a hot-swap drive within 2 minutes of removal.
• You do not operate the server without the air baffle installed. Operating the server without the air baffle
might cause the microprocessor to overheat.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
You might have to have the server turned on while the cover is off, to look at system-board LEDs or replace
hot-swap components. Follow these guidelines when you work inside a server that is turned on:
• Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside
the server; do not wear cuff links while you are working inside the server.
• Do not allow your necktie or scarf to hang inside the server.
• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.
• Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean
over it.
• Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep
static-sensitive devices in their static-protective packages until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the following precautions:
• Limit your movement. Movement can cause static electricity to build up around you.
• The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist
strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system
when working inside the server with the power on.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal surface on the
outside of the server for at least 2 seconds. This drains static electricity from the package and from your
body.
• Remove the device from its package and install it directly into the server without setting down the device.
If it is necessary to set down the device, put it back into its static-protective package. Do not place the
device on the server cover or on a metal surface.
• Take additional care when handling devices during cold weather. Heating reduces indoor humidity and
increases static electricity.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Note: Before you install optional hardware, make sure that the server is working correctly. Start the server,
and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error
code is displayed, indicating that an operating system was not found but the server is otherwise working
correctly.
Step 1. Read the safety information that begins in the begin of this documentation.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. If the server has been installed in a rack, loosen the two thumbscrews on the front of the server and
remove the server out of the rack enclosure; then, place it on a flat, static-protective surface.
Note: When you disconnect the power source from the server, you lose the ability to view the
LEDs because the LEDs are not lit when the power source is removed. Before you disconnect the
power source, make a note of which LEDs are lit, including the LEDs that are lit on the front panel,
on the rear panel, and LEDs inside the server on the system board, then, see this documentation
for information about how to solve the problem.
Step 4. Press down firmly on the blue tab on the top of the cover (on the right side near the front of the
server) and slide the cover toward the rear of the server until the cover has disengaged from the
chassis.
Cover-release
button
Step 5. Lift the cover off the server and set it aside.
Attention: For proper cooling and airflow, replace the server cover before you turn on the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Read the safety information that begins in the begin of this documentation.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Grasp the air baffle; then, lift it up out of the server and set it aside.
Air baffle
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 37).
Step 2. If an adapter is installed in the PCI riser-card assembly, disconnect any cables that are connected
to the adapter.
Step 3. Grasp the front and rear of the PCI riser-card assembly and lift it out of the PCI riser-card slot on
the system board.
Step 4. Disconnect any cables from the adapters in the PCI riser-card assembly.
Step 5. Place the PCI riser-card assembly on a flat, static-protective surface. If you are instructed to return
the PCI riser-card assembly, follow all packaging instructions, and use any packaging materials for
shipping that are supplied to you.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Step 1. Position the fan so that the airflow arrow on the fan points toward the rear of the server.
Note: The correct airflow is from the front to the rear of the server.
Fan bracket
Fan bracket
cable slot
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Installing drives
This section describes the rules to install drives.
The following notes describe the type of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://
www.lenovo.com/ serverproven/.
• Locate the documentation that comes with the drive and follow those instructions in addition to the
instructions in this chapter.
• Make sure that you have all the cables and other equipment that are specified in the documentation that
comes with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive. If you are installing a SAS or SATA hard disk drive, be sure to set the SAS or SATA
ID for that device.
• The fixed power supply models can support up to four 2.5-inch or 3.5-inch hot-swap or simple-swap hard
disk drives.
• The redundant power supply models can support up to eight 2.5-inch hot-swap or simple-swap hard disk
drives.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
To install a hot-swap SAS or SATA hard disk drive, complete the following steps:
Note: If you have only one hard disk drive, you must install it in the left drive bay.
Attention: To avoid damage to the hard disk drive connectors, make sure that the server cover is in place
and fully closed whenever you install or remove a hard disk drive.
Step 1. Remove the filler panel from the empty drive bay. Keep the filler panel in a safe place.
Step 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 3. Install the hard disk drive in the drive bay:
a. Make sure that the tray handle is in the open (unlocked) position.
b. Align the drive with the guide rails in the bay.
Hard disk
drive assembly
Filler panel
c. Gently push the drive into the bay until the drive stops.
d. Rotate the tray handle to the closed (locked) position.
e. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If
the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must
be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Step 1. Remove the filler panel from the empty drive bay.
Step 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 3. Install the hard disk drive in the drive bay:
a. Grasp the black drive handle and slide the blue release latch to the right and align the drive
assembly with the guide rails in the bay.
Hard disk
drive assembly
Filler panel
Hard disk
drive assembly
Filler panel
b. Gently push the drive into the bay until the drive stops.
Step 4. Reinstall the drive bay filler panel that you removed earlier.
Step 5. If you are installing additional simple-swap hard disk drives, do so now.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Step 1. Remove the DVD drive filler panel if it is installed. Locate the blue release tab on the rear of the DVD
drive filler panel; then, while you press the tab, push the DVD drive filler panel out of the drive bay.
Step 2. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel
for future use.
Note: If you are installing an optical drive that contains a laser, observe the following safety
precautions.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Alignment pins
Step 6. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD
drive clicks into place.
Step 7. Follow the instructions that come with the drive to set any jumpers or switches.
• Confirm that the server supports the DIMM that you are installing (see http://www.lenovo.com/
serverproven/).
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed. You
can use the Setup utility to view the server configuration information, see “Using the Setup utility” on page
65 for more information.
• The server supports only industry-standard double-data-rate 3 (DDR3), 1333 or 1600 MHz, PC3L-12800
(single-rank or dual-rank), unbuffered or synchronous dynamic random-access memory (SDRAM) dual
inline memory modules (DIMMs) with error correcting code (ECC).
• The server supports a maximum of four single-rank or dual-rank unbuffered DIMMs.
• The maximum operating speed of the server is determined by the slowest DIMM in the server.
• If you install a pair of DIMMs in DIMM connectors 1 and 3, the size and speed of the DIMMs that you
install in DIMM connectors 1 and 3 must match each other. However, they do not have to be the same
size and speed as the DIMMs that are installed in DIMM connectors 2 and 4.
• You can use compatible DIMMs from various manufacturers in the same pair.
• The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
gGBeRxf PC3v-wwwwwm-aa-bb-cc
where:
– gGB is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
– eR is the number of ranks
– 1R = single-rank
– 2R = dual-rank
– 4R = quad-rank
– xf is the device organization or bit width (for example, x4, x8, or x16)
– x4 = x4 organization (4 DQ lines per SDRAM)
– x8 = x8 organization
– x16 = x16 organization
– wwwww is the DIMM bandwidth, in MBps
• 8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus)
• 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus)
• 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)
– m is the DIMM type
• E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
• R = Registered DIMM (RDIMM)
• U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
– aa is the CAS latency, in clocks at maximum operating frequency
Notes:
1. To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the
format xGB nRxx PC3v-xxxxxx-xx-xx-xx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1) or dual-rank (n=2).
2. The amount of usable memory is reduced, depending on the system configuration. A certain amount
of memory must be reserved for system resources. To view the total amount of installed memory and
the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 62.
• The memory channels run at the lowest common frequency of the DIMMs installed.
• The UDIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available)
DIMMs.
• The server supports up to two single-rank or dual-rank UDIMMs per channel.
• The following table lists the supported UDIMM population.
• The following table lists the maximum DIMM population using ranked UDIMMs.
Table 8. Maximum memory population using ranked UDIMMs (depending on your model)
4 Single-rank UDIMMs 1 GB 4 GB
4 Dual-rank UDIMMs 2 GB 8 GB
4 Dual-rank UDIMMs 4 GB 16 GB
4 Dual-rank UDIMMs 8 GB 32 GB
• The following table shows the UDIMM memory population rule to optimize the system performance.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Attention: Static electricity that is released to internal server components when the server is powered on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
The following illustration shows the location of the DIMM connectors on the system board.
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Microprocessor
Figure 17. The location of the DIMM connectors on the system board
Step 1. Locate the DIMM connectors on the system board. Determine the connectors into which you will
install the DIMMs. Install the DIMMs in the sequence shown in the following table.
Step 2. Open the retaining clip on each end of the DIMM connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.
Step 3. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 4. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Step 5. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of
the DIMM connector.
Step 6. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the
DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Installing an adapter
Use this information to install an adapter.
The following notes describe the types of adapters that the server supports and other information that you
must consider when you install an adapter:
• To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/
serverproven/.
• Locate the documentation that comes with the adapter and follow those instructions in addition to the
instructions in this section.
• The adapter slots are on the PCI riser-card assembly. You must first remove the PCI riser-card assembly
to access the adapter slots.
• The expansion slots on the PCI riser-card assembly accommodate the various form factors of the non-
hot-plug adapters as follows:
– Expansion slot 1: Low-profile with 2U bracket (this slot is dedicated for ServeRAID-10il v2 SAS/SATA
controller)
• The optional ServeRAID-BR10il v2 controller must be installed in expansion slot 1 on the PCI riser-card
assembly.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Step 1. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 39).
Step 2. Touch the static-protective package that contains the adapter to any unpainted metal surface on
the server; then, remove the adapter from the package.
Step 3. Place the adapter, component side up, on a flat, static-protective surface and set any jumpers or
switches as described by the adapter manufacturer, if necessary.
Step 4. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you
install the adapter.
Step 5. Remove the expansion-slot cover from the PCI riser-card assembly and save for future use.
Step 6. Align the connector on the adapter with the connector on the PCI riser-card assembly, then, insert
the adapter into the PCI riser-card assembly. Press the edge of the connector firmly into the PCI
riser-card assembly. Make sure that the adapter is securely installed in the PCI riser-card
assembly.
Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on
the expansion-slot bracket.
Tab
Adapter
Step 7. Install the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 57).
Attention: When you install an adapter, make sure that the adapter is correctly seated in the PCI
riser-card assembly and that the PCI riser-card assembly is securely seated in the riser-card
connector on the system board before you turn on the server. An incorrectly seated adapter might
cause damage to the system board, the PCI riser-card assembly, or the adapter.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Note: If the server is configured for RAID operation through an optional ServeRAID adapter, you might have
to reconfigure your disk arrays after you install an adapter. See the ServeRAID documentation on the IBM
ServerRAID Support CD for additional information about RAID operation and complete instructions for using
ServeRAID Manager.
Important: To ensure that any of your ServeRAID adapters function properly on UEFI-based servers, make
sure that the adapter firmware and supporting device drivers are updated to the latest version.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are installing an optional device in the server, turn off the server and peripheral devices, and
disconnect the power cords and all external cables.
Step 1. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 39).
Step 2. Remove the expansion-slot cover on the slot that you intend to use and save for future use.
Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the
electronic emissions standards of the server and ensures proper ventilation of server components.
Adapter
Expansion slot 2
Expansion slot 1
Expansion-slot cover
Riser-card
assembly
Adapter
Step 3. Touch the static-protective package that contains the new ServeRAID adapter to any unpainted
surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of
the adapter and remove it from the package.
Step 4. Take the signal cable that is attached to the drive backplane and connect it to the ServeRAID
adapter.
• If you install a ServeRAID adapter in slot 1 on the PCI riser-card assembly, route the signal cable
from the drive backplane as shown in the following illustration.
SAS/SATA
signal cable
Notes:
1. You must connect the signal cable to Port 0 on a ServeRAID-M1050 or ServeRAID-M5014
adapter.
ServeRAID adapter
SAS/SATA signal
cable
Hard disk
drive backplane
Step 5. Align the ServeRAID adapter so that the keys align correctly with the connector on the PCI riser-
card assembly.
Step 6. Insert the ServeRAID adapter into the connector on the PCI riser-card assembly until it is firmly
seated.
Attention: Incomplete insertion might cause damage to the server or the adapter.
Step 7. Install the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 57).
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Note: When you restart the server, you are prompted to import the existing RAID configuration to the new
ServeRAID adapter.
The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Depending on your server model, the server comes standard with one 460-watt hot-swap power supply.
For redundancy support, you must install an additional hot-swap power supply, if one is not installed in
your model.
• Make sure that the devices that you are installing are supported. For a list of supported optional devices
for the server, see http://www.lenovo.com/ serverproven/.
Statement 5
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Grasp the side clip and pull to remove the power-supply filler panel from the empty power-supply
bay. Save the power-supply filler panel in case you remove the power supply at a later time.
Important: During normal operation, each power-supply bay must contain either a power supply
or power-supply filler panel for proper cooling.
Power
supply
Power
supply
release tab
Step 2. Slide the hot-swap power supply into the bay until the release latch clicks into place.
Step 3. Connect one end of the power cord for the new power supply into the ac connector on the back of
the power supply; then, connect the other end of the power cord into a properly grounded electrical
outlet.
Step 4. If the server is turned off, turn on the server.
Step 5. Make sure that the ac power LED on the power supply is lit, indicating that the power supply is
operating correctly. If the server is turned on, make sure that the dc power LED on the power
supply is lit also.
If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 56.
Step 1. If you removed the PCI riser-card assembly, reinstall it (see “Replacing the PCI riser-card
assembly” on page 57).
Step 2. If you removed the air baffle, reinstall it (see “Replacing the air baffle” on page 57).
Step 3. If you removed the server cover, replace it (see “Replacing the cover” on page 58).
Step 4. Install the server in the rack cabinet (see the Rack Installation Instructions that come with the server
for instructions).
Step 5. Reconnect the cables and power cords (see “Connecting the cables” on page 59).
Step 6. Update the server configuration (see “Updating the server configuration” on page 60).
Step 7. Slide the server back into the rack, if necessary.
Step 8. Start the server. Confirm that it starts correctly and recognizes the newly installed devices, and
make sure that no error LEDs are lit.
Step 9. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business
Partners” on page 19.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Install the adapters in the PCI riser-card assembly (see “Replacing a ServeRAID adapter” on page
144)
Step 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card
assembly.
Step 3. Carefully align the PCI riser-card assembly with the guides on the rear of the server and with the
PCI riser-card connector on the system board; then, place your thumbs on locations marked by the
blue tabs and press down on the PCI riser-card assembly. Make sure that the riser-card assembly
is fully seated in the connector on the system board.
Riser-card
assembly
Step 4. Install the cover (see “Replacing the cover” on page 58).
Step 5. Slide the server into the rack
Step 6. Reconnect the power cords and cables that you remove
Step 7. Turn on all attached devices and the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 37).
Step 2. Align the air baffle pins with the baffle pin holes on the server chassis and fan cage assembly; then,
lower the air baffle into the server. Press the air baffle down until it is securely seated.
Air baffle
Step 3. Reinstall the cover (see “Replacing the cover” on page 58).
Step 4. Slide the server into the rack.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Attention: For proper cooling and airflow, replace the air baffle before turning on the server. Operating the
server with an air baffle removed might damage server components.
Make sure that all cables, adapters, and other server components are installed and seated correctly and that
you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly
routed.
Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the
cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult
to remove the cover later.
Step 1. Position the cover on top of the server so that approximately 13 mm (0.5 inch) extends from the
rear.
Step 2. Slide the cover toward the front of the server.
Step 3. Make sure that the cover correctly engages all the inset tabs on the server.
Step 4. Install the server into the rack enclosure and tighten the two front thumbscrews to secure the
server in the rack.
Step 5. Reconnect the external cables and power cords.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The following illustration shows the locations of the input and output connectors on the front of the server.
AC AC
DC DC
Step 1. You must turn off the server before you connect or disconnect cables.
Step 2. See the documentation that comes with any external devices for additional cabling instructions. It
might be easier for you to route cables before you connect the devices to the server.
Step 3. Cable identifiers are printed on the cables that come with the server and optional devices. Use
these identifiers to connect the cables to the correct connectors.
When you start the server for the first time after you add or remove a device, you might receive a message
that the configuration has changed. The Setup utility starts automatically so that you can save the new
configuration settings.
Some optional devices have device drivers that you must install. For information about installing device
drivers, see the documentation that comes with each device.
If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the
documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.
For information about configuring the Ethernet controller, see “Configuring the Ethernet controller” on page
75.
Important:
1. Some cluster solutions require specific code levels or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
2. Before you update the firmware, be sure to back up any data that is stored in the Trusted Platform
Module (TPM), in case any of the TPM characteristics are changed by the new firmware. For
instructions, see your encryption software documentation.
3. Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you
install a firmware or device-driver update, read any readme and change history files that are provided
with the downloaded update. These files contain important information about the update and the
procedure for installing the update, including any special procedure for updating from an early firmware
or device-driver version to the latest version.
You can install code updates that are packaged as an UpdateXpress System Pack or UpdateXpress CD
image. An UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-
driver updates for your server. Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress
System Packs and individual firmware and device-driver updates. For additional information and to
download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at
https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress System Pack
Installer.
When you click an update, an information page is displayed, including a list of the problems that the update
fixes. Review this list for your specific problem; however, even if your problem is not listed, installing the
update might solve the problem.
Be sure to separately install any listed critical updates that have release dates that are later than the release
date of the UpdateXpress System Pack or UpdateXpress image.
The firmware for the server is periodically updated and is available for download on the IBM website. To
check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management
Module II (IMM2) firmware, go to http://www.ibm.com/support/ fixcentral.
Download the latest firmware for the server; then, install the firmware, using the instructions that are included
with the downloaded files.
When you replace a device in the server, you might have to update the firmware that is stored in memory on
the device or restore the pre-existing firmware from a CD or DVD image.
• Setup utility
The Setup utility is part of the UEFI firmware. Use it to perform configuration tasks such as changing
interrupt request (IRQ) settings, changing the startup-device sequence, setting the date and time, and
setting passwords. For information about using this program, see “Using the Setup utility” on page 65.
• Boot Manager program
The Boot Manager is part of the UEFI firmware. Use it to override the startup sequence that is set in the
Setup utility and temporarily assign a device to be first in the startup sequence. For more information
about using this program, see “Using the Boot Manager” on page 70.
• IBM ServerGuide Setup and Installation CD
The ServerGuide program provides software-setup tools and installation tools that are designed for the
server. Use this CD during the installation of the server to configure basic hardware features, such as an
integrated SAS/SATA controller with RAID capabilities, and to simplify the installation of your operating
system. For information about using this CD, see “Using the ServerGuide Setup and Installation CD” on
page 63.
• Integrated management module
Use the integrated management module II (IMM2) for configuration, to update the firmware and sensor
data record/field replaceable unit (SDR/FRU) data, and to remotely manage a network. For information
about using the IMM2, see “Using the Integrated Management Module II (IMM2)” on page 72 and the
Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/ systemx/
documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html.
• Remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of the integrated
management module (IMM2). The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system
state
– Remotely accessing the server, using the keyboard and mouse from a remote client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO
and diskette image files as virtual drives that are available for use by the server
– Uploading a diskette image to the IMM2 memory and mapping it to the server as a virtual drive
The blue-screen capture feature captures the video display contents before the IMM2 restarts the server
when the IMM2 detects an operating-system hang condition. A system administrator can use the blue-
screen capture feature to assist in determining the cause of the hang condition. For more information, see
“Using the remote presence and blue-screen capture features” on page 73.
• Ethernet controller configuration
For information about configuring the Ethernet controller, see “Configuring the Ethernet controller” on
page 75.
• IBM Advanced Settings Utility (ASU) program
Use this program as an alternative to the Setup utility for modifying UEFI settings and IMM2 settings. Use
the ASU program online or out of band to modify UEFI settings from the command line without the need to
Table 11. Server configuration and applications for configuring and managing RAID arrays
ServeRAID-H1110 adapter LSI Utility (Setup utility, press Ctrl MegaRAID Storage Manager (MSM),
+C), ServerGuide, Human Interface SAS2IRCU (Command Line) Utility
Infrastructure (HII) for Storage Management
Notes:
1. For more information about the Human Interface Infrastructure (HII) and SAS2IRCU, go to http://
www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5088601.
2. For more information about the MegaRAID, go to http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=MIGR-5073015.
The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are
designed for your server. The ServerGuide program detects the server model and optional hardware devices
that are installed and uses that information during setup to configure the hardware. The ServerGuide
simplifies the operating-system installations by providing updated device drivers and, in some cases,
installing them automatically.
You can download a free image of the ServerGuide Setup and Installation CD from http://www.ibm.com/
support/entry/portal/ docdisplay?lndocid=SERV-GUIDE.
In addition to the ServerGuide Setup and Installation CD, you must have your operating-system CD to install
the operating system.
ServerGuide features
This information provides an overview of the ServerGuide features.
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the
CD to configure any supported IBM server model. The setup program provides a list of tasks that are
required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with
RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Note: Features and functions can vary slightly with different versions of the ServerGuide program.
The ServerGuide program can reduce the time it takes to install an operating system. It provides the device
drivers that are required for your hardware and for the operating system that you are installing. This section
describes a typical ServerGuide operating-system installation.
Note: Features and functions can vary slightly with different versions of the ServerGuide program.
1. After you have completed the setup process, the operating-system installation program starts. (You will
need your operating-system CD to complete the installation.)
2. The ServerGuide program stores information about the server model, service processor, hard disk drive
controllers, and network adapters. Then, the program checks the CD for newer device drivers. This
information is stored and then passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are based on your operating-
system selection and the installed hard disk drives.
4. The ServerGuide program prompts you to insert your operating-system CD and restart the server. At this
point, the installation program for the operating system takes control to complete the installation.
If you have already configured the server hardware and you are not using the ServerGuide program to install
your operating system, you can download operating-system installation instructions for the server from
http://www.lenovo.com/support.
Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks:
• View configuration information
• View and change assignments for devices and I/O ports
• Set the date and time
• Set and change passwords
• Set the startup characteristics of the server and the order of startup devices
• Set and change settings for advanced hardware features
• View, set, and change settings for power-management features
• View and clear error logs
• Change interrupt request (IRQ) settings
• Resolve configuration conflicts
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password,
you must type the administrator password to access the full Setup utility menu. If you do not type
the administrator password, a limited Setup utility menu is available.
Step 3. Select settings to view or change.
The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the
firmware, some menu choices might differ slightly from these descriptions.
• System Information
Select this choice to view information about the server. When you make changes through other choices in
the Setup utility, some of those changes are reflected in the system information; you cannot change
settings directly in the system information. This choice is on the full Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed, and cache size of the
microprocessors, machine type and model of the server, the serial number, the system UUID, and the
amount of installed memory. When you make configuration changes through other options in the Setup
utility, the changes are reflected in the system summary; you cannot change settings directly in the
system summary.
– Product Data
Note: In the legacy mode, this system has limited ROM space for installed options. At most four
network interface cards (NICs) are supported for legacy PXE boot. If more than four NICs are installed,
legacy PXE boot will not be attempted on some of the NICs. To enable legacy PXE boot on the desired
NIC connectors, prioritize the desired NIC connectors by changing the ROM execution Order or
disable the NIC connectors that you do not use from the Enable/Disable Adapter Option ROM
Support menu.
– Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does not support UEFI video
output standards.
– Rehook INT 19h
Select this choice to enable or disable devices from taking control of the boot process. The default is
Disable.
– Legacy Thunk Support
Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non-
UEFI compliant. The default is Enable.
– Infinite Boot Retry
Important: If the system-error LED on the front of the server is lit but there are no other error indications,
clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event
log to turn off the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the POST error messages.
– System Event Log
Select this choice to view the system event log.
– Clear System Event Log
Passwords
From the User Security menu choice, you can set, change, and delete a power-on password and an
administrator password.
The User Security menu choice is on the full Setup utility menu only.
If you set only a power-on password, you must type the power-on password to complete the system startup
and to have access to the full Setup utility menu.
An administrator password is intended to be used by a system administrator; it limits access to the full Setup
utility menu. If you set only an administrator password, you do not have to type a password to complete the
system startup, but you must type the administrator password to access the Setup utility menu.
If you set a power-on password for a user and an administrator password for a system administrator, you
must type the power-on password to complete the system startup. A system administrator who types the
Power-on password
If a power-on password is set, when you turn on the server, you must type the power-on password to
complete the system startup. You can use any combination of 6 - 20 printable ASCII characters for the
password.
When a power-on password is set, you can enable the Unattended Start mode, in which the keyboard and
mouse remain locked but the operating system can start. You can unlock the keyboard and mouse by typing
the power-on password.
If you forget the power-on password, you can regain access to the server in any of the following ways:
• If an administrator password is set, type the administrator password at the password prompt. Start the
Setup utility and reset the power-on password.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
• Remove the battery from the server, wait 30 seconds, and then reinstall it.
• Change the position of the power-on password switch (enable switch 2 of the system board switch block
(SW1) to bypass the password check (see “System-board switches and jumpers” on page 24 for more
information).
Attention: Before you change any switch settings or move any jumpers, turn off the server; then,
disconnect all power cords and external cables. See the safety information that begins “Safety” on page v.
Do not change settings or move jumpers on any system-board switch or jumper blocks that are not shown
in this document.
The default for all of the switches on switch block SW1 is Off.
While the server is turned off, move switch 2 of the switch block SW1 to the On position to enable the
power-on password override. You can then start the Setup utility and reset the power-on password. You
do not have to return the switch to the previous position.
The power-on password override switch does not affect the administrator password.
Administrator password
If an administrator password is set, you must type the administrator password for access to the full Setup
utility menu. You can use any combination of 6 to 20 printable ASCII characters for the password.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to
temporarily redefine the first startup device without changing settings in the Setup utility.
The next time the server starts, it returns to the startup sequence that is set in the Setup utility.
The system board contains a backup copy area for the server firmware. This is a secondary copy of the
server firmware that you update only during the process of updating the server firmware. If the primary copy
of the server firmware becomes damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, place the UEFI boot backup
jumper in the backup position (pins 2 and 3) to enable the UEFI recovery mode. See “System-board switches
and jumpers” on page 24 for the location of the UEFI boot backup jumper.
Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is
restored, turn off the server; then, move the UEFI boot backup jumper back to the primary position (pins 1
and 2).
For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter
for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ and click
UpdateXpress System Pack Installer.
Changing the Power Policy option to the default settings after loading
UEFI defaults
The default settings for the Power Policy option are set by the IMM2.
To change the Power Policy option to the default settings, complete the following steps.
Note: Approximately 20 seconds after the server is connected to AC power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password, you
must type the administrator password to access the full Setup utility menu. If you do not type the
administrator password, a limited Setup utility menu is available.
Step 3. Select System Settings ➙ Integrated Management Module, then set Power Restore Policy
setting to Restore.
Step 4. Go back to System Configuration and Boot Management ➙ Save Settings.
Step 5. Go back and check the Power Policy setting to verify that it is set to Restore (the default).
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
For more information about IMM2, see the Integrated Management Module II User's Guide at http://publib.
boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.
html.
The blue-screen capture feature captures the video display contents before the IMM2 restarts the server
when the IMM2 detects an operating-system hang condition. A system administrator can use the blue-
screen capture to assist in determining the cause of the hang condition.
If you are logging on to the IMM for the first time after installation, the IMM defaults to DHCP. If a DHCP
server is not available, the IMM uses a static IP address of 192.168.70.125. The default IPv4 host name is
“IMM-” (plus the last 12 characters on the IMM MAC address). The default host name also comes on the
IMM network access tag that comes attached to the power supply on the rear of the server. The IMM
network access tag provides the default host name of the IMM and does not require you to start the server.
The IPv6 link-local address (LLA) is derived from the IMM default host name. The IMM LLA is on the IMM
network access tag is on the power supply on the rear of the server. To derive the link-local address,
complete the following steps:
Step 1. Take the last 12 characters on the IMM MAC address (for example, 5CF3FC5EAAD0).
Step 2. Separate the number into pairs of hexadecimal characters (for example, 5C:F3:FC:5E:AA:D0).
Step 3. Separate the first six and last six hexadecimal characters.
Step 4. Add “FF” and “FE” in the middle of the 12 characters (for example, 5C F3 FC FF FE 5E AA D0).
To access the web interface to use the remote presence feature, you need the IP address or host name of
the IMM. You can obtain the IMM IP address through the Setup utility and you can obtain the IMM host name
from the IMM network access tag. The server comes with a default IP address for the IMM of
192.168.70.125.
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed on the screen for only
a few seconds. You must press F1 quickly.) If you have set both a power-on password and an
administrator password, you must type the administrator password to access the full Setup utility
menu.
Step 3. From the Setup utility main menu, select System Settings.
Step 4. On the next screen, select Integrated Management Module.
Step 5. On the next screen, select Network Configuration.
Step 6. Find the IP address and write it down.
Step 7. Exit from the Setup utility.
Step 1. On a system that is connected to the server, open a web browser. In the Address or URL field,
type the IP address or host name of the IMM to which you want to connect.
Note: If you are logging on to the IMM for the first time after installation, the IMM defaults to
DHCP. If a DHCP host is not available, the IMM assigns a static IP address of 192.168.70.125. The
IMM network access tag provides the default host name of the IMM and does not require you to
start the server.
Step 2. On the Login page, type the user name and password. If you are using the IMM for the first time,
you can obtain the user name and password from your system administrator. All login attempts are
documented in the system-event log.
Note: The IMM is set initially with a user name of USERID and password of PASSW0RD (with a
zero, not a the letter O). You have read/write access. You must change the default password the
first time you log on.
Step 3. Click Log in to start the session. The System Status and Health page provides a quick view of the
system status.
By default, the icmp packet is blocked by Windows firewall. The IMM GUI will then change to “OS booted”
status after you change the setting as indicated above in both the Web and CLI interfaces.
The USB flash device can be installed in USB connectors on the system board (see “System-board internal
connectors” on page 23 for the location of the connectors). Hypervisor is virtualization software that enables
multiple operating systems to run on a host system at the same time. The USB flash device is required to
activate the hypervisor functions.
To start using the embedded hypervisor functions, you must add the USB flash device to the startup
sequence in the Setup utility.
To add the USB flash device to the startup sequence, complete the following steps:
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1.
Step 3. From the Setup utility main menu, select Boot Manager.
Step 4. Select Add Boot Option; then, select Generic Boot Option ➙ Embedded Hypervisor. Press
Enter, and then select Esc.
Step 5. Select Change Boot Order ➙ Change the order. Use the Up arrow and Down Arrow keys to
select Embedded Hypervisor and use the plus (+) and minus (-) keys to move Embedded
Hypervisor in the boot order. When Embedded Hypervisor is in the correct location in the boot
order, press Enter. Select Commit Changes and press Enter.
Step 6. Select Save Settings and then select Exit Setup.
If the embedded hypervisor flash device image becomes corrupt, you can download the image from http://
www.ibm.com/systems/x/os/vmware/esxi/.
For additional information and instructions, see VMware vSphere 4.1 Documentation at http://
www.vmware.com/support/pubs/ vs_pages/vsp_pubs_esxi41_e_vc41.html or the VMware vSphere Installation
and Setup Guide at http://pubs.vmware.com/vsphere-50/ topic/com.vmware.ICbase/PDF/ vsphere-esxi-vcenter-
server-50-installation-setup-guide.pdf.
The Ethernet controllers are integrated on the system board. They provide an interface for connecting to a 10
Mbps, 100 Mbps, or 1 Gbps network and provide full-duplex (FDX) capability, which enables simultaneous
transmission and reception of data on the network. If the Ethernet ports in the server support auto-
You do not have to set any jumpers or configure the controllers. However, you must install a device driver to
enable the operating system to address the controllers.
To find device drivers and information about configuring the Ethernet controllers, go to http://
www.lenovo.com/support.
You can activate the Features on Demand (FoD) software upgrade key for Fibre Channel over Ethernet
(FCoE) and iSCSI storage protocols that is integrated in the integrated management module. For more
information and instructions for activating the Features on Demand Ethernet software key, see the IBM
Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and
click Help.
You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the
integrated management module. For more information and instructions for activating the Features on
Demand RAID software key, see the IBM Features on Demand User’s Guide. To download the document, go
to https://fod.lenovo.com/lkms, log in, and click Help.
The specific procedure for configuring arrays depends on the RAID controller that you are using. For details,
see the documentation for your RAID controller. To access the utility for your RAID controller, complete the
following steps:
Note: Approximately 10 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When prompted, <F1 Setup> is displayed, press F1. If you have set an administrator password, you
must type the administrator password to access the full Setup utility menu. If you do not type the
administrator password, a limited Setup utility menu is available.
Step 3. Select System Settings ➙ Storage.
Step 4. Press Enter to refresh the list of device drivers.
Step 5. Select the device driver for your RAID controller and press Enter.
Step 6. Follow the instructions in the documentation for your RAID controller.
You can also use the ASU program to configure the optional remote presence features or other IMM2
settings. The remote presence features provide enhanced systems-management capabilities.
In addition, the ASU program provides IMM2 LAN over USB interface configuration through the command-
line interface.
Use the command-line interface to issue setup commands. You can save any of the settings as a file and run
the file as a script. The ASU program supports scripting environments through a batch-processing mode.
For more information and to download the ASU program, go to https://support.lenovo.com/us/en/ documents/
LNVO-ASU.
Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features
for a limited time. To continue using Lenovo XClarity Administrator after the 90–day trial period, you are
required to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance. You
can purchase and download the license from:
https://support.lenovo.com/us/en/documents/lnvo-lxcaupd
If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM
Systems Director updates and interim fixes.
Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from
what is described in this document.
Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On the Welcome page of the IBM Systems Director web interface, click View updates.
Step 3. Click Check for updates. The available updates are displayed in a table.
Step 4. Select the updates that you want to install, and click Install to start the installation wizard.
Installing updates with your management server is not connected to the Internet
If your management server is not connected to the Internet, to locate and install updates and interim fixes,
complete the following steps:
Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On a system that is connected to the Internet, go to http://www.ibm.com/support/ fixcentral.
Step 3. From the Product family list, select IBM Systems Director.
Step 4. From the Product list, select IBM Systems Director.
Step 5. From the Installed version list, select the latest version, and clickContinue.
Step 6. Download the available updates.
Step 7. Copy the downloaded files to the management server.
Step 8. On the management server, on the Welcome page of the IBM Systems Director web interface, click
the Manage tab, and click Update Manager.
Step 9. Click Import updates and specify the location of the downloaded files that you copied to the
management server.
Step 10. Return to the Welcome page of the Web interface, and click View updates.
Step 11. Select the updates that you want to install, and click Install to start the installation wizard.
The ASU is an online tool that supports several operating systems. Make sure that you download the version
for your operating system. You can download the ASU from the IBM Web site. To download the ASU and
update the UUID, complete the following steps.
Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from
what is described in this document.
Where:
<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following methods:
imm_internal_ip
The IMM internal LAN/USB IP address. The default value is 169.254.95.118.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero
0 not an O).
Note: If you do not specify any of these parameters, ASU will use the default values. When the
default values are used and ASU is unable to access the IMM using the online authenticated
LAN access method, ASU will automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password default values and not
using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> --user <user_id>
--password <password>
Example that does use the userid and password default values:
The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver
be installed. Some operating systems have the IPMI driver installed by default. ASU provides the
corresponding mapping layer. See the Advanced Settings Utility Users Guide for more details.
You can access the ASU Users Guide from the IBM website.
Note: Changes are made periodically to the website. The actual procedure might vary slightly
from what is described in this document.
1. Go to http://www.lenovo.com/support.
2. Click on the Downloads tab at the top of the panel.
3. Under ToolsCenter, select View ToolsCenter downloads.
4. Select Advanced Settings Utility (ASU).
5. Scroll down and click on the link and download the ASU version for your operating system.
Scroll down and look under Online Help to download the Advanced Settings Utility Users
Guide.
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access IMM using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM LAN IP address. There is no default value. This parameter is required.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero
0 not an O).
The following commands are examples of using the userid and password default values and not
using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> --host <imm_ip>
--user <user_id> --password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> --host <imm_ip>
• Bootable media:
You can also build a bootable media using the applications available through the ToolsCenter
website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the IBM
ToolsCenter page, scroll down for the available tools.
Step 5. Restart the server.
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the
Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that
supports several operating systems. Make sure that you download the version for your operating system.
You can download the ASU from the IBM website. To download the ASU and update the DMI, complete the
following steps.
Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from
what is described in this document.
Where:
<m/t_model>
The server machine type and model number. Type mtm xxxxyyy, where xxxx is the machine
type and yyy is the server model number.
<s/n>
The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the serial number.
<asset_method>
The server asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.
imm_internal_ip
The IMM internal LAN/USB IP address. The default value is 169.254.95.118.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero
0 not an O).
Note: If you do not specify any of these parameters, ASU will use the default values. When the
default values are used and ASU is unable to access the IMM using the online authenticated
LAN access method, ASU will automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password default values and not
using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --user <imm_user_id>
--password <imm_password>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
--user <imm_user_id> --password <imm_password>
Note: Changes are made periodically to the IBM website. The actual procedure might vary
slightly from what is described in this document.
1. Go to http://www.lenovo.com/support.
2. Click on the Downloads tab at the top of the panel.
3. Under ToolsCenter, select View ToolsCenter downloads.
4. Select Advanced Settings Utility (ASU).
5. Scroll down and click on the link and download the ASU version for your operating system.
Scroll down and look under Online Help to download the Advanced Settings Utility Users
Guide.
Note: When using the remote LAN access method to access IMM using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM LAN IP address. There is no default value. This parameter is required.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero
0 not an O).
The following commands are examples of using the userid and password default values and not
using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <imm_ip>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <imm_ip>
--user <imm_user_id> --password <imm_password>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host <imm_ip>
--user <imm_user_id> --password <imm_password>
If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix D
“Getting help and technical assistance” on page 531 for more information.
Start here
You can solve many problems without outside assistance by following the troubleshooting procedures in this
documentation and on the World Wide Web.
This document describes the diagnostic tests that you can perform, troubleshooting procedures, and
explanations of error messages and error codes. The documentation that comes with your operating system
and software also contains troubleshooting information.
Diagnosing a problem
Before you contact IBM or an approved warranty service provider, follow these procedures in the order in
which they are presented to diagnose a problem with your server.
Step 1. Return the server to the condition it was in before the problem occurred.
If any hardware, software, or firmware was changed before the problem occurred, if possible,
reverse those changes. This might include any of the following items:
• Hardware components
• Device drivers and firmware
• System software
• UEFI firmware
• System input power or network connections
Step 2. View the light path diagnostics LEDs and event logs.
The server is designed for ease of diagnosis of hardware and software problems.
• Light path diagnostics LEDs: See “Diagnostic tools” on page 89 for information about using
light path diagnostics LEDs.
• Event logs: See “Event logs” on page 96 for information about notification events and
diagnosis.
• Software or operating-system error codes: See the documentation for the software or
operating system for information about a specific error code. See the manufacturer's website for
documentation.
Step 3. Run IBM Dynamic System Analysis (DSA) and collect system data.
Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software,
and operating system. Have this information available when you contact IBM or an approved
warranty service provider. For instructions for running DSA, see the Dynamic System Analysis
Installation and User's Guide.
Fixes or workarounds for many problems might be available in updated UEFI firmware, device
firmware, or device drivers. To display a list of available updates for the server, go to http://
www.ibm.com/support/ fixcentral.
Attention: Installing the wrong firmware or device-driver update might cause the server to
malfunction. Before you install a firmware or device-driver update, read any readme and change
history files that are provided with the downloaded update. These files contain important
information about the update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the latest version.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
a. Install UpdateXpress system updates.
You can install code updates that are packaged as an UpdateXpress System Pack or
UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested
bundle of online firmware and device-driver updates for your server. In addition, you can use
IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying
firmware updates and running preboot diagnostics. For more information about UpdateXpress
System Packs, see http://www.ibm.com/support/entry/ portal/docdisplay?lndocid=SERV-
XPRESS and “Updating the firmware” on page 61. For more information about the Bootable
Media Creator, see https://support.lenovo.com/ us/en/documents/LNVO-BOMC.
Be sure to separately install any listed critical updates that have release dates that are later
than the release date of the UpdateXpress System Pack or UpdateXpress image (see step b).
b. Install manual system updates.
1. Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click Software to view
operating-system levels.
2. Download and install updates of code that is not at the latest level.
To display a list of available updates for the server, go to http://www.ibm.com/support/
fixcentral.
When you click an update, an information page is displayed, including a list of the
problems that the update fixes. Review this list for your specific problem; however, even if
your problem is not listed, installing the update might solve the problem.
Step 5. Check for and correct an incorrect configuration.
If the server is incorrectly configured, a system function can fail to work when you enable it; if you
make an incorrect change to the server configuration, a system function that has been enabled can
stop working.
a. Make sure that all installed hardware and software are supported.
See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed
operating system, optional devices, and software levels. If any hardware or software
component is not supported, uninstall it to determine whether it is causing the problem. You
Many configuration problems are caused by loose power or signal cables or incorrectly seated
adapters. You might be able to solve the problem by turning off the server, reconnecting
cables, reseating adapters, and turning the server back on. For information about performing
the checkout procedure, see “About the checkout procedure” on page 88. For information
about configuring the server, see Chapter 3 “Configuration information and instructions” on
page 61.
Step 6. See controller and management software documentation.
If the problem is associated with a specific function (for example, if a RAID hard disk drive is
marked offline in the RAID array), see the documentation for the associated controller and
management or controlling software to verify that the controller is correctly configured.
Problem determination information is available for many devices such as RAID and network
adapters.
Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
To search for troubleshooting procedures and RETAIN tips, go to http://www.lenovo.com/support.
Step 8. Use the troubleshooting tables.
See “Troubleshooting by symptom” on page 102 to find a solution to a problem that has identifiable
symptoms.
A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the
most obvious symptom. If that procedure does not diagnose the problem, use the procedure for
another symptom, if possible.
If the problem remains, contact IBM or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to http://www.ibm.com/support/ entry/portal/Open_service_request. Be prepared to
provide information about any error codes and collected data.
Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been
previously identified by IBM. After you have verified that all code is at the latest level, all hardware and
software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact IBM or an approved warranty service provider for assistance.
Chapter 4. Troubleshooting 87
Service bulletins
IBM continually updates the support website with the latest tips and techniques that you can use to solve
problem that you might have with the Lenovo System x3250 M4 server.
To find service bulletins that are available for the IBM Lenovo System x3250 M4 server, go to http://
www.lenovo.com/support and search for 2583, and retain.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Important: If multiple error codes or light path diagnostics LEDs indicate a microprocessor error, the
error might be in the microprocessor or in the microprocessor socket. See “Microprocessor problems” on
page 109 for information about diagnosing microprocessor problems.
• Before you run DSA, you must determine whether the failing server is part of a shared hard disk drive
cluster (two or more servers sharing external storage devices). If it is part of a cluster, you can run all
diagnostic programs except the ones that test the storage unit (that is, a hard disk drive in the storage
unit) or the storage adapter that is attached to the storage unit. The failing server might be part of a cluster
if any of the following conditions is true:
– You have identified the failing server as part of a cluster (two or more servers sharing external storage
devices).
– One or more external storage units are attached to the failing server and at least one of the attached
storage units is also attached to another server or unidentifiable device.
– One or more servers are located near the failing server.
Important: If the server is part of a shared hard disk drive cluster, run one test at a time. Do not run any
suite of tests, such as “quick” or “normal” tests, because this might enable the hard disk drive diagnostic
tests.
• If the server is halted and a POST error code is displayed, see Appendix B “UEFI (POST) error codes” on
page 383. If the server is halted and no error message is displayed, see “Troubleshooting by symptom” on
page 102 and “Solving undetermined problems” on page 119.
• For information about power-supply problems, see “Solving power problems” on page 117, “Power
problems” on page 113, and “Power-supply LEDs” on page 94.
• For intermittent problems, check the event log; see “Event logs” on page 96 and Appendix C “DSA
diagnostic test results” on page 399.
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related problems.
• Event logs
The event logs list the error codes and messages that are generated when an error is detected for the
subsystems IMM2, POST, DSA, and the server baseboard management controller. See “Event logs” on
page 96 for more information.
• Integrated management module II
The Integrated Management Module II (IMM2) combines service processor functions, video controller, and
remote presence and blue-screen capture features in a single chip. The IMM2 provides advanced service-
processor control, monitoring, and alerting function. If an environmental condition exceeds a threshold or
Chapter 4. Troubleshooting 89
if a system component fails, the IMM2 lights LEDs to help you diagnose the problem, records the error in
the IMM2 event log, and alerts you to the problem. Optionally, the IMM2 also provides a virtual presence
capability for remote server management capabilities. The IMM2 provides remote server management
through the following industry-standard interfaces:
– Intelligent Platform Management Protocol (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
– Common Information Model (CIM)
– Web browser
For more information about the Integrated Management Module II (IMM2), see “Using the Integrated
Management Module II (IMM2)” on page 72, Appendix A “Integrated Management Module II (IMM2) error
messages” on page 205, and the Integrated Management Module II User's Guide at http://publib.boulder.
ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html.
• IBM Dynamic System Analysis
Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable
and DSA Preboot:
– DSA Portable
DSA Portable collects and analyzes system information to aid in diagnosing server problems. DSA
Portable runs on the server operating system and collects the following information about the server:
– Drive health information
– Event logs for ServeRAID controllers and service processors
– Installed hardware, including PCI and USB information
– Installed applications and hot fixes
– Kernel modules
– Light path diagnostics status
– Microprocessor, input/out hub, and UEFI error logs
– Network interfaces and settings
– RAID controller configuration
– Service processor (integrated management module) status and configuration
– System configuration
– Vital product data, firmware, and UEFI configuration
DSA Portable creates a DSA log, which is a chronologically ordered merge of the system-event log (as
the IPMI event log), the Integrated Management Module II (IMM2) event log (as the ASM event log), and
the operating-system event logs. You can send the DSA log as a file to IBM Support (when requested
by IBM Support) or view the information as a text file or HTML file.
Note: Use the latest available version of DSA to make sure you are using the most recent configuration
data. For documentation and download information for DSA, see http://shop.lenovo.com/us/en/systems/
solutions/.
For additional information, see “IBM Dynamic System Analysis” on page 99 and Appendix C “DSA
diagnostic test results” on page 399.
– DSA Preboot
DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot
collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich
Error LEDs
This section describes the Error LEDs on the system board and the suggested actions to correct the
detected problems.
The illustration shows the system-board LEDs. The system board has error LEDs that will help to locate the
source of the error. Run the diagnostic programs to find out the cause of the error (see “IBM Dynamic
System Analysis” on page 99).
Chapter 4. Troubleshooting 91
System board
error LED
Standby power
LED
Microprocessor
error LED
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Microprocessor
RTMM
Hearbeat LED
DIMM 1 - 4
error LEDs
IMM2 hearbeat
LED
The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not
turned on, provided that the power supply is operating correctly. This feature helps you to isolate the
problem when the operating system is shut down.
Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because
the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the operation information panel and LEDs inside
the server on the system board.
Many errors are first indicated by a lit system-error LED on the control-panel assembly of the server. If this
LED is lit, one or more LEDs elsewhere in the server might also be lit and can direct you to the source of the
error.
Before you work inside the server to view the LEDs, read the “Safety” on page v and “Handling static-
sensitive devices” on page 37.
The following table describes the LEDs on the system board and suggested actions to correct the detected
problems.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
IMM2 heartbeat LED Indicates the status of the boot process of If the LED does not begin flashing within 30
the IMM2. seconds of when the server is connected to
power, complete the following steps:
When the server is connected to power this 1. (Trained technician only) Recover the
LED flashes quickly to indicate that the firmware (see “Recovering the server
IMM2 code is loading. When the loading is firmware (UEFI update failure)” on
complete, the LED stops flashing briefly page 120).
and then flashes slowly to indicate that the
IMM2 if fully operational and you can press 2. (Trained technician only) Replace the
the power-control button to start the system board.
server.
RTMM heartbeat LED Power-on and power-off sequencing. 1. If the LED flashes at 1Hz, it is
functioning properly and no action is
necessary.
2. (Trained technician only) If the LED is
not flashing, replace the system board.
Chapter 4. Troubleshooting 93
Power-supply LEDs
This section describes the power-supply LEDs on the rear of the server and the suggested actions to correct
the detected problems.
The following illustration shows the LEDs and connectors on the rear of the fixed power-supply model.
Figure 27. LEDs and connectors on the rear of the fixed power-supply model
The following illustration shows the LEDs and connectors on the rear of the redundant power-supply model.
AC AC
DC DC
Figure 28. LEDs and connectors on the rear of the redundant power-supply model
The following table describes the problems that are indicated by various combinations of the power-supply
LEDs and suggested actions to correct the detected problems.
AC Power-supply LEDs
Off Off Off No ac power to 1. Check the ac power to the server. This is a normal
the server or a condition when no
problem with 2. Make sure that the power cord is ac power is present.
the ac power connected to a functioning power
source. source.
3. Restart the server. If the error remains,
check the power-supply LEDs.
4. If the problem remains, replace the
power-supply.
On Off Off Faulty system 1. Turn off the server and disconnect the Typically indicates
board or faulty power cord from the server; then, that a power supply
power supply reconnect the power cord. is not fully seated.
This is a normal
2. If the system board error (fault) LED is condition before
not lit, replace the power supply. turning on the
3. (Trained technician only) If the system system.
board error LED is lit, replace the
system board.
On On Off Normal
operation
The following LEDs are on the system board and monitor the system power-on and power-off sequencing
and boot progress (see “System-board LEDs” on page 26 for the location of these LEDs).
Chapter 4. Troubleshooting 95
Table 14. System pulse LEDs
IMM2 heartbeat IMM2 heartbeat boot process. The following steps describe the different
stages of the IMM2 heartbeat sequencing
process.
1. When this LED is blinking fast
(approximately 4Hz), this indicates that the
IMM2 code is in the loading process.
2. When this LED goes off momentarily, this
indicates that the IMM2 code has loaded
completely.
3. When this LED goes off momentarily and
then starts blinking slowing (approximately
1Hz), this indicates that IMM2 is fully
operational. You can now press the power-
control button to power-on the server.
4. (Trained technician only) If this LED does
not blink within 30 seconds of connecting a
power source to the server, replace the
system board.
Event logs
Error codes and messages are displayed in POST event log, system-event log, Integrated Management
Module II (IMM2) event log, and DSA event log.
• POST event log: This log contains the most recent error codes and messages that were generated during
POST. You can view the contents of the POST event log from the Setup utility (see “Starting the Setup
utility” on page 65). For more information about POST error codes, see Appendix B “UEFI (POST) error
codes” on page 383.
• System-event log: This log contains POST and system management interrupt (SMI) events and all events
that are generated by the baseboard management controller that is embedded in the Integrated
Management Module II (IMM2). You can view the contents of the system-event log through the Setup
utility and through the Dynamic System Analysis (DSA) program (as IPMI event log).The system-event log
is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must
periodically clear the system-event log through the Setup utility. When you are troubleshooting an error,
you might have to save and then clear the system-event log to make the most recent events available for
analysis. For more information about the system-event log, see Appendix A “Integrated Management
Module II (IMM2) error messages” on page 205.
Messages are listed on the left side of the screen, and details about the selected message are displayed
on the right side of the screen. To move from one entry to the next, use the Up Arrow (↑) and Down Arrow
(↓) keys.
Some IMM2 sensors cause assertion events to be logged when their setpoints are reached. When a
setpoint condition no longer exists, a corresponding deassertion event is logged. However, not all events
are assertion-type events.
• Integrated management module II (IMM2) event log: This log contains a filtered subset of all IMM2,
POST, and system management interrupt (SMI) events. You can view the IMM2 event log through the
To view the POST event log or system-event log, complete the following steps:
If the server is not hung and the IMM2 is connected to a network, methods are available for you to view one
or more event logs without having to restart the server.
If you have installed Dynamic System Analysis (DSA) Portable, you can use it to view the system-event log
(as the IPMI event log), or the IMM2 event log (as the ASM event log), the operating-system event logs, or the
merged DSA log. You can also use DSA Preboot to view these logs, although you must restart the server to
use DSA Preboot. To install DSA Portable or check for and download a later version of DSA Preboot CD
image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA.
If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the
Linux operating system come with a current version of IPMItool. For an overview of IPMI, go to http://
www.ibm.com/developerworks/linux/blueprints/ and click Using Intelligent Platform Management Interface
(IPMI) on IBM Linux platforms.
You can view the IMM2 event log through the Event Log link in the integrated management module II (IMM2)
web interface. For more information, see “Logging on to the web interface” on page 74.
The following table describes the methods that you can use to view the event logs, depending on the
condition of the server. The first three conditions generally do not require that you restart the server.
Chapter 4. Troubleshooting 97
Table 15. Methods for viewing event logs
Condition Action
The server is not hung and is connected to a network Use any of the following methods:
(using an operating system controlled network ports). • Run DSA Portable to view the diagnostic event log
(requires IPMI driver) or create an output file that you
can send to IBM service and support (using ftp or local
copy).
• Use IPMItool to view the system-event log (requires
IPMI driver).
• Use the web browser interface to the IMM2 to view the
system-event log locally (requires RNDIS USB LAN
driver).
The server is not hung and is not connected to a network • Run DSA Portable to view the diagnostic event log
(using an operating system controlled network ports). (requires IPMI driver) or create an output file that you
can send to IBM service and support (using ftp or local
copy).
• Use IPMItool to view the system-event log (requires
IPMI driver).
• Use the web browser interface to the IMM2 to view the
system-event log locally (requires RNDIS USB LAN
driver).
The server is not hung and the Integrated Management In a web browser, type the IP address for the IMM2 and
Module II (IMM2) is connected to a network. go to the Event Log page. For more information, see
“Obtaining the IMM host name” on page 73 and “Logging
on to the web interface” on page 74.
The server is hung, and no communication can be made • If DSA Preboot is installed, restart the server and press
with the IMM2. F2 to start DSA Preboot and view the event logs (see
“Running DSA Preboot diagnostic programs” on page
100 for more information).
• Alternatively, you can restart the server and press F1 to
start the Setup utility and view the POST event log or
system-event log. For more information, see “Viewing
event logs through the Setup utility” on page 97.
Note: The POST error log is automatically cleared each time the server is restarted.
POST
When you turn on the server, it performs a series of tests to check the operation of the server components
and some optional devices in the server. This series of tests is called the power-on self-test, or POST.
Note: This server does not use beep codes for server status.
If POST detects a problem, an error message is displayed. See Appendix B “UEFI (POST) error codes” on
page 383 for more information.
If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 96 for
more information.
For system-specific information about the action that you should take as a result of a message that DSA
generates, see Appendix C “DSA diagnostic test results” on page 399.
If you cannot find a problem by using DSA, see “Solving undetermined problems” on page 119 for
information about testing the server.
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation
while the program loads.
Make sure that the server has the latest version of the DSA code. To obtain DSA code and the Dynamic
System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA.
DSA editions
Two editions of Dynamic System Analysis are available.
• DSA Portable
DSA Portable Edition runs within the operating system; you do not have to restart the server to run it. It is
packaged as a self-extracting file that you download from the web. When you run the file, it self-extracts
to a temporary folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder and leaves the results of
the data collection and diagnostics on the server.
If you are able to start the server, use DSA Portable.
Chapter 4. Troubleshooting 99
• DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to run it. It is provided in
the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE
using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide
at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition to the capabilities of the other
editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the
operating-system environment (such as resetting devices and causing loss of network connectivity). It has
a graphical user interface that you can use to specify which diagnostics to run and to view the diagnostic
and data collection results.
DSA Preboot provides diagnostics for the following system components, if they are installed:
– Emulex network adapter
– Optical devices (CD or DVD)
– Tape drives (SCSI, SAS, or SATA)
– Memory
– Microprocessor
– Checkpoint panel
– I2C bus
– SAS and SATA drives
If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot.
Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem,
skip the memory test.
To run the DSA Preboot diagnostic programs, complete the following steps:
Step 1. If the server is running, turn off the server and all attached devices.
Step 2. Turn on all attached devices; then, turn on the server.
Step 3. When the prompt <F2> Diagnostics is displayed, press F2.
Note: The DSA Preboot diagnostic program might appear to be unresponsive for an unusual
length of time when you start the program. This is normal operation while the program loads. The
loading process may take up to 10 minutes.
Step 4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostic program.
Note: After you exit from the stand-alone memory diagnostic environment, you must restart the
server to access the stand-alone memory diagnostic environment again.
Step 5. Type gui to display the graphical user interface, or type cmd to display the DSA interactive menu.
Step 6. Follow the instructions on the screen to select the diagnostic test to run.
If the diagnostic programs do not detect any hardware errors but the problem remains during normal server
operation, a software error might be the cause. If you suspect a software problem, see the information that
comes with your software.
If the server stops during testing and you cannot continue, restart the server and try running the DSA Preboot
diagnostic programs again. If the problem remains, replace the component that was being tested when the
server stopped.
Aborted: The test could not proceed because of the server configuration
Additional information concerning test failures is available in the extended diagnostic results for each test.
Viewing the test log results and transferring the DSA collection
Use this information to view the test log results and transferring the DSA collection.
To view the test log for the results when the tests are completed, click the Success link in the Status column,
if you are running the DSA graphical user interface, or type :x to exit the Execute Tests menu, if you are
running the DSA interactive menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the DSA interactive menu.
• If you are running the DSA graphical user interface (GUI), click the Success link in the Status column.
• If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select
completed tests to view the results.
You can also send the DSA error log to IBM support to aid in diagnosing the server problems.
These tools can help IBM Support speed up the process of diagnosing problems. The following sections
provide information about the call home tools.
You can also choose to collect data manually. It uses minimal system resources, and can be downloaded
from the IBM website. For more information and to download IBM Electronic Service Agent, go to http://
www-01.ibm.com/support/esa/.
See Appendix B “UEFI (POST) error codes” on page 383, Appendix A “Integrated Management Module II
(IMM2) error messages” on page 205, and Appendix C “DSA diagnostic test results” on page 399 for more
information.
Troubleshooting by symptom
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
If you cannot find a solution to the problem in these tables, see Appendix C “DSA diagnostic test results” on
page 399 for information about testing the server and “Running DSA Preboot diagnostic programs” on page
100 for additional information about running DSA Preboot program. For additional information to help you
solve problems, see “Start here” on page 85.
If you have just added new software or a new optional device and the server is not working, complete the
following steps before you use the troubleshooting tables:
Step 1. Check the system-error LED on the operator information panel; if it is lit, check the light path
diagnostics LEDs (see “Diagnostic tools” on page 89).
Step 2. Remove the software or device that you just added.
Step 3. Run IBM Dynamic System Analysis (DSA) to determine whether the server is running correctly (for
information about using DSA, see Appendix C “DSA diagnostic test results” on page 399).
Step 4. Reinstall the new software or new device.
General problems
Table 16. General symptoms and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A cover latch is broken, an LED If the part is a CRU, replace it. If the part is a microprocessor or the system board,
is not working, or a similar the part must be replaced by a trained technician.
problem has occurred.
The server is hung while the 1. See “Nx-boot failure” on page 123 for more information.
screen is on. Cannot start the
Setup utility by pressing F1. 2. See “Recovering the server firmware (UEFI update failure)” on page 120 for
more information.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Not all drives are recognized Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
by the hard disk drive drive diagnostic tests again. If the remaining drives are recognized, replace the drive
diagnostic tests. that you removed with a new one.
The server stops responding Remove the hard disk drive that was being tested when the server stopped
during the hard disk drive responding, and run the diagnostic test again. If the hard disk drive diagnostic test
diagnostic test. runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic tests
detected while the operating again.
system was being started.
A hard disk drive passes the Run the diagnostic SCSI Fixed Disk Test (see “Running DSA Preboot diagnostic
diagnostic Fixed Disk Test, but programs” on page 100).
the problem remains. Note: This test is not available on servers that have RAID arrays or servers that have
SATA hard disk drives.
A hard disk drive has failed, 1. Re-configure the integrated SAS/SATA controller with RAID capabilities and the
and the associated yellow hard devices that are attached to it.
disk drive status LED is lit.
(Hot-swap hard disk drives) 2. Run the DSA disk drive test (see “IBM Dynamic System Analysis” on page 99).
3. If the drive fails the test, replace the drive.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A newly installed hard disk 1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it
drive is not recognized. indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the
drive, making sure that the drive assembly connects to the hard disk drive
backplane.
3. Observe the associated green hard disk drive activity LED and the yellow status
LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the
drive is recognized by the controller and is working correctly. Run the DSA
hard disk drive test to determine whether the drive is detected.
• If the green activity LED is flashing and the yellow status LED is flashing
slowly, the drive is recognized by the controller and is rebuilding.
• If neither LED is lit or flashing, check the hard disk drive backplane (go to
step 4).
• If the green activity LED is flashing and the yellow status LED is lit, replace
the drive. If the activity of the LEDs remains the same, go to step 4. If the
activity of the LEDs changes, return to step 1.
4. Make sure that the hard disk drive backplane is correctly seated. When it is
correctly seated, the drive assemblies correctly connect to the backplane
without bowing or causing movement of the backplane.
5. Reseat the backplane power cable and repeat steps 1 through 3.
6. Reseat the backplane signal cable and repeat steps 1 through 3.
7. Reseat the backplane configuration cable and repeat steps 1 through 3.
8. Suspect the backplane signal cable or the backplane:
• Replace the affected backplane signal cable.
• Replace the affected backplane.
9. Run the DSA tests for the SAS/SATA adapter and hard disk drives (see “IBM
Dynamic System Analysis” on page 99 ).
• If the adapter passes the test but the drives are not recognized, replace the
backplane signal cable and run the tests again.
• Replace the backplane.
• If the adapter fails the test, disconnect the backplane signal cable from the
adapter and run the tests again.
• If the adapter fails the test, replace the adapter.
10. See “Problem determination tips” on page 119.
Multiple hard disk drives fail. Make sure that the hard disk drive, SAS/SATA RAID adapter, and server device
drivers and firmware are at the latest level.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code is
supported for the cluster solution before you update the code.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Multiple hard disk drives are 1. Review the storage subsystem logs for indications of problems within the
offline. storage subsystem, such as backplane or cable problems.
2. See “Problem determination tips” on page 119.
A replacement hard disk drive 1. Make sure that the hard disk drive is recognized by the adapter (the green hard
does not rebuild. disk drive activity LED is flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity 1. If the green hard disk drive activity LED does not flash when the drive is in use,
LED does not accurately run the DSA disk drive test (see “IBM Dynamic System Analysis” on page 99).
represent the actual state of
the associated drive. (Hot- 2. Use one of the following procedures:
swap hard disk drives) • If the drive passes the test, replace the backplane.
• If the drive fails the test, replace the drive.
An yellow hard disk drive 1. If the yellow hard disk drive LED and the RAID adapter software do not indicate
status LED does not accurately the same status for the drive, complete the following steps:
represent the actual state of
the associated drive. (Hot- a. Turn off the server.
swap hard disk drives) b. Reseat the SAS/SATA adapter.
c. Reseat the backplane configuration cable, signal cable, and backplane
power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See “Problem determination tips” on page 119.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The optional DVD drive is not 1. Make sure that:
recognized.
• The SATA connector to which the DVD drive is attached (primary or
secondary) is enabled in the Setup utility.
• All cables and jumpers are installed correctly.
• The correct device driver is installed for the DVD drive.
2. Run the DVD drive diagnostic programs.
3. Reseat the following components:
a. DVD drive
b. DVD drive cable
4. Replace the components listed in step 3 one at a time, in the order shown,
restarting the server each time.
5. (Trained technician only) Replace the system board.
The DVD drive tray is not 1. Make sure that the server is turned on.
working.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the DVD drive.
4. Replace the DVD drive.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A problem occurs only 1. Make sure that:
occasionally and is difficult to • All cables and cords are connected securely to the rear of the server and
diagnose. attached devices.
• When the server is turned on, air is flowing from the fan grille. If there is no
airflow, the fan is not working. This can cause the server to overheat and shut
down.
2. Check the system-error log or IMM2 event log (see “Event logs” on page 96).
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
All or some keys on the 1. Make sure that:
keyboard do not work. • The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless
operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the keyboard.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The amount of system memory Note: Each time you install or remove a DIMM, you must disconnect the server from
that is displayed is less than the power source; then, wait 10 seconds before restarting the server.
the amount of installed 1. Make sure that:
physical memory.
• No error LEDs are lit on the operator information panel.
• No DIMM error LEDs are lit on the system board.
• The memory modules are seated correctly.
• You have installed the correct type of memory.
• If you changed the memory, you updated the memory configuration in the
Setup utility.
• All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
• There is no memory mismatch when the server is at the minimum memory
configuration.
2. Reseat the DIMMs, and then restart the server.
3. Check the POST error log:
• If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
• If a DIMM was disabled by the user or by POST, reseat the DIMM; then, run
the Setup utility and enable the DIMM.
4. Check that all DIMMs are initialized in the Setup utility; then, run memory
diagnostics (see “Running DSA Preboot diagnostic programs” on page 100).
5. Make sure that there is no memory mismatch when the server is at the minimum
memory configuration..
6. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
match.
7. Reseat the DIMM.
8. Re-enable all DIMMs using the Setup utility, and then restart the server.
9. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. (Trained technician only) Replace the system board
Multiple rows of DIMMs in a Note: Each time you install or remove a DIMM, you must disconnect the server from
branch are identified as failing. the power source; then, wait 10 seconds before restarting the server.
1. Reseat the DIMMs; then, restart the server.
2. Replace the failing DIMM.
3. (Trained technician only) Replace the system board
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The server goes directly to the 1. Make sure that the server supports all the microprocessors and that the
POST Event Viewer when it is microprocessors match in speed and cache size. To view the microprocessor
turned on. information, run the Setup utility and select System Information ➙ System
Summary ➙ Processor Details.
2. (Trained technician only) Reseat microprocessor 1
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained technician only) Microprocessor 2
b. (Trained technician only) System board
Monitor problems
Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the
documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you
cannot diagnose the problem, call for service.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Testing the monitor. 1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. (Trained technician only) Replace the system board.
The screen is blank. 1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
• The server is turned on. If there is no power to the server, see “Power
problems” on page 113.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
• No POST errors are generated when the server is turned on.
3. Make sure that the correct server is controlling the monitor, if applicable.
4. Make sure that damaged server firmware is not affecting the video; see
“Updating the firmware” on page 61.
5. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to next step.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Video adapter (if one is installed)
c. (Trained technician only) System board
7. See “Solving undetermined problems” on page 119.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The monitor has screen jitter, 1. If the monitor self-tests show that the monitor is working correctly, consider the
or the screen image is wavy, location of the monitor. Magnetic fields around other devices (such as
unreadable, rolling, or transformers, appliances, fluorescents, and other monitors) can cause screen
distorted. jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3 in.).
b. Non-IBM monitor cables might cause unpredictable problems.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
Wrong characters appear on 1. If the wrong language is displayed, update the server firmware to the latest level
the screen. (see “Updating the firmware” on page 61) with the correct language.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
Log in failed by using LDAP 1. Make sure the license key is valid.
account with SSL enabled.
2. Generate a new license key and log in again.
Optional-device problems
Table 25. Optional-device problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
An IBM optional device that 1. Make sure that:
was just installed does not • The device is designed for the server (see http://www.lenovo.com/
work. serverproven/).
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An IBM optional device that 1. Make sure that all of the cable connections for the device are secure.
worked previously does not
work now. 2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The power-control button does 1. Make sure that the power-control button is working correctly:
not work, and the reset button
does not work (the server does a. Disconnect the server power cords.
not start). b. Reconnect the power cords.
Note: The power-control c. (Trained technician only) Reseat the operator information panel cable, and
button will not function until then repeat steps 1a and 1b.
approximately 5 to 10 seconds • (Trained technician only) If the server starts, reseat the operator
after the server has been information panel. If the problem remains, replace the operator
connected to power. information panel.
• If the server does not start, bypass the power-control button by using the
force power-on jumper (see “System-board switches and jumpers” on
page 24). If the server starts, reseat the operator information panel. If the
problem remains, replace the operator information panel.
2. Make sure that the reset button is working correctly:
• Disconnect the server power cord.
• Reconnect the power cord.
3. Make sure that :
a. The power cords are correctly connected to the server and to a working
electrical outlet.
b. The type of memory that is installed is correct.
c. The DIMM is fully seated.
d. The LEDs on the power supply do not indicate a problem.
e. (Trained technician only) The microprocessors are installed in the correct
sequence.
4. Reseat the following components:
a. DIMMs
b. (Trained technician only) Power-supply cables to all internal components
c. (Trained technician only) Power switch connector
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. Power supply
c. (Trained technician only) System board
6. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power supply
supports.
7. See “Power-supply LEDs” on page 94.
8. See “Solving undetermined problems” on page 119.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the power cord for 5 seconds; then, reconnect the power cord
and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts See “Solving undetermined problems” on page 119.
down, and the LEDs on the
operator information panel are
not lit.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The number of serial ports that 1. Make sure that:
are identified by the operating • Each port is assigned a unique address in the Setup utility and none of the
system is less than the number serial ports is disabled.
of installed serial ports. • The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The ServerGuide Setup and 1. Make sure that the server supports the ServerGuide program and has a
Installation CD will not start. startable (bootable) DVD drive.
2. If the startup (boot) sequence settings have been changed, make sure that the
DVD drive is first in the startup sequence.
3. If more than one DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The ServeRAID Manager 1. Make sure that the hard disk drive is connected correctly.
program cannot view all
installed drives, or the 2. Make sure that the SAS hard disk drive cables are securely connected.
operating system cannot be
installed.
The operating-system Make more space available on the hard disk.
installation program
continuously loops.
The ServerGuide program will Make sure that the operating-system CD is supported by the ServerGuide program.
not start the operating-system For a list of supported operating-system versions, go to http://www.ibm.com/support/
CD. entry/portal/ docdisplay?lndocid=SERV-GUIDE, click the link for your ServerGuide
version, and scroll down to the list of supported Microsoft Windows operating
systems.
The operating system cannot Make sure that the server supports the operating system. If it does, either no logical
be installed; the option is not drive is defined (SCSI RAID servers), or the ServerGuide System Partition is not
available. present. Run the ServerGuide program and make sure that setup is complete.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
You suspect a software 1. To determine whether the problem is caused by the software, make sure that:
problem. • The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
A USB device does not work. 1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the Setup
utility (see “Using the Setup utility” on page 65 for more information).
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power
distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an
overcurrent condition. To diagnose a power problem, use the following general procedure:
If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 94 to replace
the components in the minimum configuration one at a time until the problem is isolated.
The method that you use to test the Ethernet controller depends on which operating system you are using.
See the operating-system documentation for information about Ethernet controllers, and see the Ethernet
controller device-driver readme file.
Step 1. Make sure that the correct device drivers, which come with the server are installed and that they
are at the latest level.
Step 2. Make sure that the Ethernet cable is installed correctly.
• The cable must be securely attached at all connections. If the cable is attached but the problem
remains, try a different cable.
• If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.
• If you directly connect two servers (without a hub), or if you are not using a hub with X ports, use
a crossover cable. To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
Step 3. Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated
Ethernet controller manually to match the speed and duplex mode of the hub.
Step 4. Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether
there is a problem with the connector, cable, or hub.
• The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub.
If the LED is off, there might be a defective connector or cable or a problem with the hub.
• The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives
data over the Ethernet network. If the Ethernet transmit/receive activity is off, make sure that the
hub and network are operating and that the correct device drivers are installed.
Step 5. Check the LAN activity LED on the rear of the server. The LAN activity LED is lit when data is active
on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
Step 6. Check for operating-system-specific causes of the problem.
Step 7. Make sure that the device drivers on the client and server are using the same protocol.
If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.
If you suspect that a software problem is causing failures (continuous or intermittent), see “Software
problems” on page 117.
Corrupted data in CMOS memory or corrupted UEFI firmware can cause undetermined problems. To reset
the CMOS data, use the CMOS clear jumper (JP1) to clear the CMOS memory and override the power-on
password; see “System-board internal connectors” on page 23 for more information. If you suspect that the
UEFI firmware is corrupted, see “Recovering the server firmware (UEFI update failure)” on page 120.
If the power supplies are working correctly, complete the following steps:
Note: The minimum configuration required for the server to start is one microprocessor and one 2
GB DIMM.
Step 4. Turn on the server. If the problem remains, suspect the following components in the following
order:
1. Power supply
2. Memory
3. Microprocessor
4. System board
If the problem is solved when you remove an adapter from the server but the problem recurs when you
reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a
different one, suspect the riser card.
If you suspect a networking problem and the server passes all the system tests, suspect a network cabling
problem that is external to the server.
The model number and serial number of the server are located on the front bezel.
You can solve some problems by comparing the configuration and software setups between working and
nonworking servers. When you compare servers to each other for diagnostic purposes, consider them
identical only if all the following factors are exactly the same in all the servers:
• Machine type and model
• UEFI firmware level
• IMM firmware level
• Adapters and attachments, in the same locations
• Address jumpers, terminators, and cabling
• Software versions and levels
• Diagnostic program type and version level
• Configuration option settings
• Operating-system control-file setup
See Appendix D “Getting help and technical assistance” on page 531 for information about calling IBM for
service.
If the server firmware has become corrupted, such as from a power failure during an update, you can recover
the server firmware in the following way:
• In-band method: Recover server firmware, using either the boot block jumper (Automated Boot
Recovery) and a server Firmware Update Package Service Pack.
• Out-of-band method: Use the IMM2 web interface to update the firmware, using the latest server
firmware update package.
Note: You can obtain a server update package from one of the following sources:
• Download the server firmware update from the World Wide Web.
• Contact your IBM service representative.
To download the server firmware update package from the World Wide Web, go to http://www.lenovo.com/
support.
The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable
UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you
can either manually boot the backup bank with the UEFI boot backup jumper (JP2), or in the case of image
corruption, this will occur automatically with the Automated Boot Recovery function.
To recover the server firmware and restore the server operation to the primary bank, complete the following
steps:
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page
35.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Unlock and remove the cover (see “Removing the cover” on page 133).
Step 4. Locate the UEFI boot backup jumper on the system board.
DIMM 4
TPM physical
presence
jumper (JP 10)
ME recovery
jumper (JP 8)
Clear CMOS
jumper (JP 1)
ME flash override
jumper (JP 9)
Figure 30. Location of the switches, jumpers, and buttons on the system board
Step 5. Move the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery
mode.
Step 6. Reinstall the server cover; then, reconnect all power cords.
Step 7. Restart the server. The system begins the power-on self-test (POST).
Step 8. Boot the server to an operating system that is supported by the firmware update package that you
downloaded.
Step 9. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 10. Turn off the server and disconnect all power cords and external cables, and then remove the cover
(see “Removing the cover” on page 133).
Step 11. Move the UEFI boot backup jumper from pins 2 and 3 back to the primary position (pins 1 and 2).
Step 12. Reinstall the cover (see “Replacing the cover” on page 134).
Step 13. Reconnect the power cord and any cables that you removed.
Step 14. Restart the server. The system begins the power-on self-test (POST). If this does not recover the
primary bank, continue with the following steps.
Step 15. Remove cover (see “Removing the cover” on page 133).
Step 16. Reset the CMOS by removing the system battery (see “Removing the system battery” on page
163).
Step 17. Leave the system battery out of the server for approximately 5 to 15 minutes.
Step 18. Reinstall the system battery (see “Replacing the system battery” on page 165).
Step 19. Reinstall the cover (see “Replacing the cover” on page 134).
Step 20. Reconnect the power cord and any cables that you removed.
Note: Use this method if the System board LED on the light path diagnostics panel is lit and there is a log
entry or Booting Backup Image is displayed on the firmware splash screen; otherwise, use the in-band manual
recovery method.
Step 1. Boot the server to an operating system that is supported by the firmware update package that you
downloaded.
Step 2. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 3. Restart the server.
Step 4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server
boots from the primary bank.
Out-of-band method
See the IMM2 documentation (Integrated Management Module II User's Guide) at http://publib.boulder.ibm.
com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html.
While the server is starting, if the integrated management module II detects problems with the server
firmware in the primary bank, the server automatically switches to the backup firmware bank and gives you
the opportunity to recover the firmware in the primary bank. For instructions for recovering the UEFI
firmware, see “Recovering the server firmware (UEFI update failure)” on page 120. After you have recovered
the firmware in the primary bank, complete the following steps:
Nx-boot failure
Use this information for Nx-boot failure.
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds
in either of the following ways:
• The server restarts automatically and attempts POST again.
• The server hangs, and you must manually restart the server for the server to attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes
the server to revert to the default UEFI configuration and start the Setup utility so that you can make the
necessary corrections to the configuration and restart the server. If the server is unable to successfully
complete POST with the default configuration, there might be a problem with the system board.
The following replaceable components are available for the Lenovo System x3250 M4 Type 2583 server,
except as specified otherwise in “Replaceable server components” on page 125. For an updated parts
listing, go to http://www.lenovo.com/support.
Replaceable components consist of structural parts, and field replaceable units (FRUs):
• Consumable part: Purchase and replacement of consumable parts (components, such as batteries and
printer cartridges, that have depleting life) is your responsibility. If IBM acquires or installs a consumable
part at your request, you will be charged for the service.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM
installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no
additional charge, under the type of warranty service that is designated for your server.
• Field replaceable unit (FRU): FRUs must be installed only by Trained service technicians.
For information about the terms of the warranty and getting service and assistance, see the Warranty
Information document that comes with the server. For more information about getting service and
assistance, see Appendix D “Getting help and technical assistance” on page 531.
The following illustration shows the major components in the server. The illustrations in this document might
differ slightly from your hardware.
21
3
4
20
5
19
6
18
17
7
16
15
8
14
13
12
10 9
11
12 Filler panel, 2.5-inch hot-swap hard disk drive (with redundant 44T2248
power supply)
Power cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid
electrical shock, always use the power cord and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
Power cords for a specific country or region are usually available only in that country or region.
39M5206 China
39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus,
Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia
(Republic of), Czech Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran,
Kazakhstan, Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia, Lebanon,
Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco,
Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway,
Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia,
Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia,
Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis
and Futuna, Yugoslavia (Federal Republic of), Zaire
39M5130 Denmark
39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South
Africa, Sri Lanka, Swaziland, Uganda
39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong
Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the
Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic
of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen,
Zambia, Zimbabwe
39M5158 Liechtenstein, Switzerland
39M5165 Chile, Italy, Libyan Arab Jamahiriya
39M5172 Israel
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
39M5199 Japan
39M5226 India
39M5233 Brazil
See Chapter 5 “Parts listing, Lenovo System x3250 M4 Type 2583” on page 125 to determine whether a
component is a structural part, Tier 1 CRU, or Tier 2 CRU, or FRU.
For information about the terms of the warranty, see the Warranty Information document that comes with the
server.
For more information about getting service and assistance, see Appendix D “Getting help and technical
assistance” on page 531.
Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be
charged for the installation.
The illustrations in this document might differ slightly from your hardware.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component or an optional device in the server, you need to turn off the server
and peripheral devices, and disconnect the power cords and all external cables.
Note: Before you install optional hardware, make sure that the server is working correctly. Start the server,
and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error
Step 1. Read the safety information that begins in the begin of this documentation.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. If the server has been installed in a rack, loosen the two thumbscrews on the front of the server and
remove the server out of the rack enclosure; then, place it on a flat, static-protective surface.
Note: When you disconnect the power source from the server, you lose the ability to view the
LEDs because the LEDs are not lit when the power source is removed. Before you disconnect the
power source, make a note of which LEDs are lit, including the LEDs that are lit on the front panel,
on the rear panel, and LEDs inside the server on the system board, then, see this documentation
for information about how to solve the problem.
Step 4. Press down firmly on the blue tab on the top of the cover (on the right side near the front of the
server) and slide the cover toward the rear of the server until the cover has disengaged from the
chassis.
Cover-release
button
Step 5. Lift the cover off the server and set it aside.
Attention: For proper cooling and airflow, replace the server cover before you turn on the server.
Make sure that all cables, adapters, and other server components are installed and seated correctly and that
you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly
routed.
Important: Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the
cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be very difficult
to remove the cover later.
Step 1. Position the cover on top of the server so that approximately 13 mm (0.5 inch) extends from the
rear.
Step 2. Slide the cover toward the front of the server.
Step 3. Make sure that the cover correctly engages all the inset tabs on the server.
Step 4. Install the server into the rack enclosure and tighten the two front thumbscrews to secure the
server in the rack.
Step 5. Reconnect the external cables and power cords.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. If the server has been installed in a rack, press the two release latches on the front of the server and
remove the server out of the rack enclosure.
Attention: Two or more people are required to remove the server from a rack cabinet.
Step 2. Turn off the server and all peripheral devices, and disconnect the power cords and all external
cables.
Step 3. Remove the server top cover (see “Removing the cover” on page 133).
Step 4. From inside the server, press the bezel release latch toward the left side of the server.
Step 5. Pivot the bezel forward and pull it away from the server.
Bezel
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Attention: For proper cooling and airflow, replace the bezel and server cover before you turn on the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the bezel, insert the tab at the right end of the bezel into the front of the chassis and pivot the bezel
until it snaps into place.
Release
latch
Bezel
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Attention: For proper cooling and airflow, replace the bezel and server cover before you turn on the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component or an optional device in the server, you need to turn off the server
and peripheral devices, and disconnect the power cords and all external cables.
Step 1. Read the safety information that begins in the begin of this documentation.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 133).
Step 4. Grasp the air baffle; then, lift it up out of the server and set it aside.
Air baffle
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Air baffle
Step 3. Reinstall the cover (see “Replacing the cover” on page 134).
Step 4. Slide the server into the rack.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Attention: For proper cooling and airflow, replace the air baffle before turning on the server. Operating the
server with an air baffle removed might damage server components.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. If an adapter is installed in the PCI riser-card assembly, disconnect any cables that are connected
to the adapter.
Step 3. Grasp the front and rear of the PCI riser-card assembly and lift it out of the PCI riser-card slot on
the system board.
Step 4. Disconnect any cables from the adapters in the PCI riser-card assembly.
Step 5. Place the PCI riser-card assembly on a flat, static-protective surface. If you are instructed to return
the PCI riser-card assembly, follow all packaging instructions, and use any packaging materials for
shipping that are supplied to you.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Install the adapters in the PCI riser-card assembly (see “Replacing a ServeRAID adapter” on page
144)
Step 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card
assembly.
Step 3. Carefully align the PCI riser-card assembly with the guides on the rear of the server and with the
PCI riser-card connector on the system board; then, place your thumbs on locations marked by the
blue tabs and press down on the PCI riser-card assembly. Make sure that the riser-card assembly
is fully seated in the connector on the system board.
Step 4. Install the cover (see “Replacing the cover” on page 134).
Step 5. Slide the server into the rack
Step 6. Reconnect the power cords and cables that you remove
Step 7. Turn on all attached devices and the server.
Removing an adapter
Use this information to remove an adapter.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 138).
Step 3. Disconnect the cables from the adapter.
Step 4. Grasp the PCI riser-card assembly at the front grip point and rear edges and lift to remove it from
the server.
Step 5. Place the PCI riser-card assembly on a flat, static-protective surface.
Step 6. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI
riser-card assembly.
Adapter
Expansion slot 2
Expansion slot 1
Expansion-slot cover
Riser-card
assembly
Adapter
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Replacing an adapter
Use this information to replace an adapter.
The following notes describe the types of adapters that the server supports and other information that you
must consider when you install an adapter:
• To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/
serverproven/.
• Locate the documentation that comes with the adapter and follow those instructions in addition to the
instructions in this section.
• The adapter slots are on the PCI riser-card assembly. You must first remove the PCI riser-card assembly
to access the adapter slots.
• The expansion slots on the PCI riser-card assembly accommodate the various form factors of the non-
hot-plug adapters as follows:
– Expansion slot 1: Low-profile with 2U bracket (this slot is dedicated for ServeRAID-10il v2 SAS/SATA
controller)
– Expansion slot 2: Full-height, half-length
• The optional ServeRAID-BR10il v2 controller must be installed in expansion slot 1 on the PCI riser-card
assembly.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
The following notes describe the types of adapters that the server supports and other information that you
must consider when you install an adapter:
• Locate the documentation that comes with the adapter and follow those instructions in addition to the
instructions in this section. If you have to change switch settings or jumper settings on the adapter, follow
the instructions that come with the adapter.
• The adapter slots are on the PCI riser-card assembly. You must first remove the PCI riser-card assembly
to access the adapter slots.
• The expansion slots on the PCI riser-card assembly accommodate the various form factors of the non-
hot-plug adapters as follows:
– Expansion slot 1: Low-profile with 2U bracket (this slot is dedicated for ServeRAID-10il v2 SAS/SATA
controller)
– Expansion slot 2: Full-height, half-length
Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is
part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
Notes:
• If your adapter was previously configured, backup or record its configuration information, if possible,
before replacing the adapter. See the documentation for your adapter for information and instructions.
• If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as a
foreign configuration after you finish the replacement. See the ServeRAID-M Software User Guide at https://
support.lenovo.com/us/en/documents/migr-5086126 for instructions.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 138).
Step 3. Touch the static-protective package that contains the adapter to any unpainted metal surface on
the server; then, remove the adapter from the package.
Step 4. Place the adapter, component side up, on a flat, static-protective surface and set any jumpers or
switches as described by the adapter manufacturer, if necessary.
Step 5. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you
install the adapter.
Step 6. Remove the expansion-slot cover from the PCI riser-card assembly and save for future use.
Step 7. Align the connector on the adapter with the connector on the PCI riser-card assembly, then, insert
the adapter into the PCI riser-card assembly. Press the edge of the connector firmly into the PCI
riser-card assembly. Make sure that the adapter is securely installed in the PCI riser-card
assembly.
Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab on
the expansion-slot bracket.
Adapter Expansion-slot
bracket bracket
Tab
Adapter
Step 8. Install the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 139).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Note: To support Windows 2011 SBS on Brocade adapters need to use at least 3.0.0.0 driver package or
later version.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 138).
Step 3. Disconnect the signal cable from the ServeRAID adapter.
Step 4. Grasp the PCI riser-card assembly at the front grip point and rear edges and lift to remove it from
the server.
Step 5. Place the PCI riser-card assembly on a flat, static-protective surface.
Step 6. Carefully grasp the end of the ServeRAID adapter and pull the adapter out of the connector on the
PCI riser-card assembly.
Expansion-slot cover
Adapter
Expansion slot 2
Expansion slot 1
Expansion-slot cover
Riser-card
assembly
Adapter
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Important: To ensure that any of your ServeRAID adapters function properly on UEFI-based servers, make
sure that the adapter firmware and supporting device drivers are updated to at least 11.x.x-XXX.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: If possible, backup or record your RAID configuration information before replacing the adapter. See
the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID
adapters can be downloaded from http://www.lenovo.com/support.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 138).
Step 3. Remove the expansion-slot cover on the slot that you intend to use and save for future use.
Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the
electronic emissions standards of the server and ensures proper ventilation of server components.
Expansion-slot cover
Adapter
Expansion slot 2
Expansion slot 1
Expansion-slot cover
Riser-card
assembly
Adapter
Step 4. Touch the static-protective package that contains the new ServeRAID adapter to any unpainted
surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of
the adapter and remove it from the package.
Step 5. Take the signal cable that is attached to the drive backplane and connect it to the ServeRAID
adapter.
• If you install a ServeRAID-BR10il v2 adapter in slot 1 on the PCI riser-card assembly, route the
signal cable from the drive backplane as shown in the following illustration.
Notes:
1. You must connect the signal cable to Port 0 on a ServeRAID-M1050 or ServeRAID-M5014
adapter.
2. Secure the cable on the system board with cable tie after routing.
SAS/SATA signal
cable
Hard disk
drive backplane
Step 6. Align the ServeRAID adapter so that the keys align correctly with the connector on the PCI riser-
card assembly.
Step 7. Insert the ServeRAID adapter into the connector on the PCI riser-card assembly until it is firmly
seated.
Attention: Incomplete insertion might cause damage to the server or the adapter.
Step 8. Install the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 139).
Step 9. Reinstall the cover (see “Replacing the cover” on page 134).
Step 10. Import your RAID configuration to the replacement ServeRAID adapter as a foreign configuration.
See the ServeRAID-M Software User Guide at https://support.lenovo.com/us/en/documents/migr-
5086126 for instructions.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Note: When you restart the server, you are prompted to import the existing RAID configuration to the new
ServeRAID adapter.
Important: Before you remove a simple-swap hard disk drive from the server, take the following precautions
to save data, firmware, and configuration data:
• Before you make changes to disk drives, disk drive controllers (including controllers that are integrated on
the system board), disk drive backplates, or disk drive cables, back up all important data that is stored on
hard disks.
• Before you remove any component of a RAID array, back up all RAID configuration information.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Make sure that the server top cover is in place and fully closed
Step 2. Remove the filler panel from the bay.
Step 3. Remove the hard disk drive:
• To remove a 3.5-inch simple-swap hard disk drive, pull the loops of the drive tray toward each
other and pull the drive out of the bay.
Hard disk
drive assembly
Filler panel
• To remove a 2.5-inch simple-swap hard disk drive, press the release latch and pull the drive out
of the bay.
Hard disk
drive assembly
Filler panel
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
You must turn off the server before installing simple-swap drives in the server. Before you install a simple-
swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives,
see http://www.lenovo.com/ serverproven/.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Notes:
1. If you have only one hard disk drive, install it in the left or upper-left drive bay.
2. 3TB hard disk drives are not supported in OS 4690.
Step 1. Remove the filler panel from the empty drive bay.
Step 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 3. Remove the filler panel from the bay
Step 4. Install the hard disk drive in the drive bay:
a. To install a 3.5-inch simple-swap hard disk drive, pull the loops of the drive tray toward each
other, and slide the drive into the server until the drive connects to the backplate. Release the
loops of the drive tray.
Hard disk
drive assembly
Filler panel
b. To install a 2.5-inch simple-swap hard disk drive, slide the drive into the server until the drive
clicks into the server and connects to the backplate.
Hard disk
drive assembly
Filler panel
Step 5. Reinstall the drive bay filler panel that you removed earlier.
Step 6. If you are installing additional simple-swap hard disk drives, do so now.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Attention:
• To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully
closed whenever you install or remove a hard disk drive.
• To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes
without either a hard disk drive or a filler panel installed in each bay.
• Before you make changes to disk drives, disk drive controllers (including controllers that are integrated on
the system board), disk drive backplanes, or disk drive cables, back up all important data that is stored on
hard disks.
• Before you remove any component of a RAID array, back up all RAID configuration information.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: To avoid damage to the hard disk drive connectors, make sure that the server top cover is in
place and fully closed whenever you install or remove a hard disk drive.
Step 1. Move the handle on the drive to the open position (perpendicular to the drive).
Step 2. Slide the release latch gently to the left to unlock the drive handle.
Step 3. Grasp the handle and pull the hot-swap hard disk drive out of the drive bay.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
The following notes describe the type of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://
www.lenovo.com/ serverproven/.
• Locate the documentation that comes with the hard disk drive and follow those instructions in addition to
the instructions in this chapter.
• Make sure that you have all the cables and other equipment that are specified in the documentation that
comes with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive. If you are installing a SAS or SATA hard disk drive, be sure to set the SAS or SATA
ID for that device.
• You can install up to to eight 2.5-inch or four 3.5-inch hot-swap SAS or SATA hard disk drives in the
server.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express
adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the
event that you later remove the device.
• For a complete list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
The 2.5-inch drive hot-swap server models support four SAS 2.5-inch hard disk drives.
To replace a hot-swap SAS or SATA hard disk drive, complete the following steps:
Note: If you have only one hard disk drive, you must install it in the left drive bay.
Step 1. Make sure that the server top cover is in place and fully closed.
Step 2. Remove the filler panel from the empty drive bay. Keep the filler panel in a safe place.
Step 3. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 4. Install the hard disk drive in the drive bay:
Hard disk
drive assembly
Filler panel
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might
have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID
adapter documentation for additional information about RAID operation and complete
instructions for using the ServeRAID adapter.
Step 5. If you are installing additional hot-swap hard disk drives, do so now.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Press the release tab (the rear of the drive-retention clip) toward the drive right side of the server to
release the clip; then, while you press the tab, push the drive out of the bay.
Note: You might have to push the right-rear corner of the drive toward the front of the server to
move the drive initially.
Release tab
Alignment pins
Step 4. If you are not replacing the DVD drive, reinstall the DVD drive filler.
a. Attach the drive-retention clip to the side of the DVD drive filler that you removed.
b. Slide the DVD drive filler into the DVD drive bay until the drive filler clicks into place.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
The following notes describe the type of drives that the server supports and other information that you must
consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/ serverproven/.
• Locate the documentation that comes with the drive and follow those instructions in addition to the
instructions in this chapter.
• Make sure that you have all the cables and other equipment that are specified in the documentation that
comes with the drive.
• The server supports one ultra-slim SATA optical drive.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because
the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the operation information panel, on the light path
diagnostics panel, and LEDs inside the server on the system board.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the DVD drive filler panel if it is installed. Locate the blue release tab on the rear of the DVD
drive filler panel; then, while you press the tab, push the DVD drive filler panel out of the drive bay.
Step 3. Remove the retention clip from the DVD drive filler panel. Save the DVD drive filler panel for future
use.
Step 4. Attach the drive-retention clip that you removed in the step above to the side of the new DVD drive
Alignment pins
Note: If you are installing an optical drive that contains a laser, observe the following safety
precautions.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Step 6. Follow the instructions that come with the drive to set any jumpers or switches.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Removing a DIMM
Use this information to remove a memory module.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove a dual inline memory module (DIMM), complete the following steps.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the
clips gently.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
• Confirm that the server supports the DIMM that you are installing (see http://www.lenovo.com/
serverproven/).
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed. You
can use the Setup utility to view the server configuration information, see “Using the Setup utility” on page
65 for more information.
• The server supports only industry-standard double-data-rate 3 (DDR3), 1333 or 1600 MHz, PC3L-12800
(single-rank or dual-rank), unbuffered or synchronous dynamic random-access memory (SDRAM) dual
inline memory modules (DIMMs) with error correcting code (ECC).
• The server supports a maximum of four single-rank or dual-rank unbuffered DIMMs.
• The maximum operating speed of the server is determined by the slowest DIMM in the server.
• If you install a pair of DIMMs in DIMM connectors 1 and 3, the size and speed of the DIMMs that you
install in DIMM connectors 1 and 3 must match each other. However, they do not have to be the same
size and speed as the DIMMs that are installed in DIMM connectors 2 and 4.
• You can use compatible DIMMs from various manufacturers in the same pair.
• The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
gGBeRxf PC3v-wwwwwm-aa-bb-cc
where:
Notes:
1. To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the
format xGB nRxx PC3v-xxxxxx-xx-xx-xx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1) or dual-rank (n=2).
2. The amount of usable memory is reduced, depending on the system configuration. A certain amount
of memory must be reserved for system resources. To view the total amount of installed memory and
the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 62.
• The memory channels run at the lowest common frequency of the DIMMs installed.
• The UDIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available)
DIMMs.
• The server supports up to two single-rank or dual-rank UDIMMs per channel.
• The following table lists the supported UDIMM population.
• The following table lists the maximum DIMM population using ranked UDIMMs.
Table 32. Maximum memory population using ranked UDIMMs (depending on your model)
4 Single-rank UDIMMs 1 GB 4 GB
4 Dual-rank UDIMMs 2 GB 8 GB
4 Dual-rank UDIMMs 4 GB 16 GB
4 Dual-rank UDIMMs 8 GB 32 GB
• The following table shows the UDIMM memory population rule to optimize the system performance.
Installing a DIMM
Use this information to install a DIMM.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: Static electricity that is released to internal server components when the server is powered on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
The following illustration shows the location of the DIMM connectors on the system board.
Figure 44. The location of the DIMM connectors on the system board
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 137).
Step 3. Locate the DIMM connectors on the system board. Determine the connectors into which you will
install the DIMMs. Install the DIMMs in the sequence shown in the following table.
Step 4. Open the retaining clip on each end of the DIMM connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
Step 9. Reconnect any cable that you removed.
Step 10. Reinstall the air baffle if it was removed before (see “Replacing the air baffle” on page 137).
Step 11. Reinstall the cover (see “Replacing the cover” on page 134).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Attention: Operating the server for extended periods of time (more than 30 minutes) with the top
cover removed might damage server components.
Step 4. Determine which fan to replace by checking the LEDs on the system board (see “System-board
LEDs” on page 26); a lit LED indicates the fan to replace.
Step 5. Turn off the server; then, disconnect the power cord again.
Step 6. Remove the failed fan from the server:
a. Disconnect the fan cable from the system board. You may need to disengage the cables from
cable retention clips or cable holder. Note the routing of the fan cable to the connector; you will
have to route the fan cable the same way when you install the fan.
b. Grasp the top of the fan with your index finger and thumb and lift the fan out of the server.
Fan 1 Fan 2
Fan 3
Fan 4
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
Step 1. Position the replacement fan so that the airflow arrow on the fan points toward the rear of the
server.
Note: The correct airflow is from the front to the rear of the server.
Fan bracket
Fan bracket
cable slot
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The following notes describe information that you must consider when replacing the battery.
• IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to
avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
Note: After you replace the battery, you must reconfigure the server and reset the system date and time.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium
battery, replace it only with the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. If necessary, lift the air baffle out of the way (see “Removing the air baffle” on page 137).
Step 3. Remove the system battery:The following illustration shows the location of the system battery.
Standby power
LED
Microprocessor
error LED
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Microprocessor
RTMM
Hearbeat LED
DIMM 1 - 4
error LEDs
IMM2 hearbeat
LED
a. If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the
battery connector.
b. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket.
Attention: Neither tilt nor push the battery by using excessive force.
c. Use your thumb and index finger to lift the battery from the socket.
Attention: Do not lift the battery by using excessive force. Failing to remove the battery
properly may damage the socket on the system board. Any damage to the socket may require
replacing the system board.
Step 4. Dispose of the battery as required by local ordinances or regulations (see the Environmental
Notices and User's Guide for more information).
The following notes describe information that you must consider when replacing the battery.
• IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to
avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
Note: After you replace the battery, you must reconfigure the server and reset the system date and time.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium
battery, replace it only with the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Follow any special handling and installation instructions that come with the replacement battery.
Step 2. Remove the cover (see “Removing the cover” on page 133).
Step 3. If necessary, lift the air baffle out of the way (see “Removing the air baffle” on page 137).
Step 4. Insert the new battery:
a. Position the battery so that the positive (+) symbol is facing towards the power supply.
b. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip.
c. Press the battery down into the socket until it snaps into place.
d. If you removed a rubber cover from the battery holder, use your fingers to install the battery
cover on top of the battery connector.
Step 5. Reinstall the air baffle (see “Replacing the air baffle” on page 137).
Step 6. Reinstall the cover (see “Replacing the cover” on page 134).
Step 7. Slide the server into the rack.
Step 8. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the
server.
Step 9. Start the Setup utility and reset the configuration:
a. Set the system date and time.
b. Set the power-on password.
c. Reconfigure the server.
See “Starting the Setup utility” on page 65 for details.
When you remove or install a hot-swap power supply, observe the following precautions.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
2
1
Statement 8
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: If only one hot-swap power supply is installed in the server, you must turn off the server before
removing the power supply.
Step 1. Disconnect the power cord from the connector on the back of the power supply.
Step 2. Press the orange release latch and hold it in place.
Power
supply
filler
Power
supply
Power
supply
release tab
Step 3. Grasp the handle and pull the power supply out of the bay.
The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Depending on your server model, the server comes standard with one 460-watt hot-swap power supply.
For redundancy support, you must install an additional hot-swap power supply, if one is not installed in
your model.
• Make sure that the devices that you are installing are supported. For a list of supported optional devices
for the server, see http://www.lenovo.com/ serverproven/.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Grasp the side clip and pull to remove the power-supply filler panel from the empty power-supply
bay. Save the power-supply filler panel in case you remove the power supply at a later time.
Important: During normal operation, each power-supply bay must contain either a power supply
or power-supply filler panel for proper cooling.
Power
supply
filler
Power
supply
Power
supply
release tab
Step 2. Slide the hot-swap power supply into the bay until the release latch clicks into place.
Step 3. Connect one end of the power cord for the new power supply into the ac connector on the back of
the power supply; then, connect the other end of the power cord into a properly grounded electrical
outlet.
Step 4. If the server is turned off, turn on the server.
Step 5. Make sure that the ac power LED on the power supply is lit, indicating that the power supply is
operating correctly. If the server is turned on, make sure that the dc power LED on the power
supply is lit also.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of
warranty service that is designated for your server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 137).
Step 3. Pull out the cable from the optical drive cage connector.
Cable
connector
latch
Step 4. Disengage the cable from any cable tie or cable clip.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 137).
Step 3. Align the cable connector with the connector on the rear of the optical drive cage.
Step 4. Pull the cable connector latch up and hold it there while you slide the cable connector to the locked
position to lock the cable in place.
DVD drive
power cable
Step 7. Secure the cable in the server using the cable tie and cable clip.
Step 8. Reinstall the air baffle if it was removed before (see “Replacing the air baffle” on page 137).
Step 9. Reinstall the cover (see “Replacing the cover” on page 134).
What to do next
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
To remove the operator information panel assembly, complete the following steps.
Step 1. Remove the server cover (see “Removing the cover” on page 133).
Step 2. Disconnect the signal cable from the operator information panel board.
Step 3. Remove the screws that secure the operator information panel assembly to the DVD drive housing.
Step 4. Lift the operator information panel assembly out of the server.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the operator information panel assembly, complete the following steps.
Step 1. Guide the operator information panel assembly into position on top of the DVD drive housing. Make
sure that the LEDs and the USB connectors are aligned with the openings in the bezel and that the
screw holes in the operator information panel align with the screw holes in the top of the DVD bay
housing.
Step 2. Use the screws that you removed in “Removing the operator information panel assembly” on page
172 to secure the operator information panel assembly on the DVD bay housing.
Step 3. Connect the signal cable to the operator information panel board.
Step 4. Install the server top cover (see “Replacing the cover” on page 134 ).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
You must turn off the server before installing simple-swap drives in the server. Before you install a simple-
swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives,
see http://www.lenovo.com/ serverproven/.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the simple-swap hard disk drive backplate assembly, complete the following steps:
Guide channels
Step 1. Turn off the server and peripheral devices and disconnect all power cords.
Step 2. Remove the cover (see “Removing the cover” on page 133).
Step 3. Pull the hard disk drives or fillers out of the server slightly to disengage them from the backplate
assembly. See “Removing a simple-swap hard disk drive” on page 147 for details.
Step 4. To obtain more working room, remove the fans (see “Removing a system fan” on page 161).
Step 5. Pull the hard disk drives out of the server slightly to disengage them from the backplate assembly.
Step 6. Lift the backplate assembly out of the server.
Step 7. Make note of where the cables are attached to the backplate assembly; then, disconnect them.
Step 8. If you are instructed to return the backplate assembly, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the simple-swap hard disk drive backplate assembly, complete the following steps:
Guide channels
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To replace the software RAID simple-swap hard disk drive backplate with hardware RAID simple-swap hard
disk drive backplate, complete the following steps:
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the hard disk drives out of the server (see “Removing a hot-swap hard disk drive” on page
150 or “Removing a simple-swap hard disk drive” on page 147)
Signal cables
Power cable
Figure 51. Software RAID signal cable routing for fixed power supply
Figure 52. Software RAID signal cable routing for redundant power supply
Note: Make sure the relevant cables pass through the cable clips.
Signal cable
Figure 53. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on right
side)
Figure 54. Hardware RAID signal cable routing for fixed power supply (Hardware RAID card inserted on left
side)
Power cable
Figure 56. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on
right side)
Signal cable
Figure 57. Hardware RAID signal cable routing for redundant power supply (Hardware RAID card inserted on
left side)
Step 8. Reinstall the cover (see “Replacing the cover” on page 134).
Step 9. Reinstall the hard disk drives and filler panels (see “Replacing a hot-swap hard disk drive” on page
151 and “Replacing a simple-swap hard disk drive” on page 149).
What to do next
You must turn off the server before installing simple-swap drives in the server. Before you install a simple-
swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives,
see http://www.lenovo.com/ serverproven/.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the hot-swap hard disk drive backplane, complete the following steps:
Connectors
Connectors
Alignment
slots
Step 1. Turn off the server and peripheral devices and disconnect all power cords.
Step 2. Remove the server from the rack and place it on a flat, static-protective surface.
Step 3. Pull the hard disk drives out of the server slightly to disengage them from the backplane.
Step 4. Remove the cover (see “Removing the cover” on page 133).
Step 5. Lift the backplate out of the server.
Step 6. Make note of where the cables are attached to the backplate; then, disconnect them.
Step 7. If you are instructed to return the backplate, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.
You must turn off the server before installing simple-swap drives in the server. Before you install a simple-
swap SAS or SATA hard disk drive, read the following information. For a list of supported hard disk drives,
see http://www.lenovo.com/ serverproven/.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the hot-swap hard disk drive backplane, complete the following steps:
Connectors
Connectors
Alignment
slots
Note: Make sure the relevant cables pass through the cable clips.
• Hot-swap backplane connected to fixed power supply:
Power cable
Step 4. Install the cover (see “Replacing the cover” on page 134).
Step 5. Replace the hard disk drives.
Step 6. Reconnect the power cords and any cables that you removed.
Step 7. Turn on the peripheral devices and the server.
Replacement of structural parts is your responsibility. If IBM installs a structural part at your request, you will
be charged for the installation.
The illustrations in this document might differ slightly from your hardware.
When you remove or install the fixed power supply, observe the following precautions.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Captive screw
Power supply
Rear screw
Step 1. Disconnect the ac power cord from the connector on the power supply that you are removing.
Disconnect all external cables.
Step 2. Remove the cover (see “Removing the cover” on page 133).
Attention: To ensure proper cooling and airflow, do not operate the server for more than 30
minutes with the top cover removed.
Step 3. Remove the hard disk drive backplane or backplate assembly (see “Removing the simple-swap
hard disk drive backplate assembly” on page 174 or “Removing the hot-swap hard disk drive
backplane” on page 180).
Step 4. Disconnect the power-supply cables from the connectors on the system board and internal
devices; then, disengage the cables from any retention-clips.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
When you remove or install the fixed power supply, observe the following precautions.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a with one of these
parts, contact a service technician.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Power supply
Rear screw
Step 2. Tighten the captive thumbscrew that secures the rear of the power supply to the chassis bottom.
Step 3. Replace the screw that holds the power supply to the rear of the chassis.
Step 4. Connect the internal power-supply cable from the power supply to the power connectors on the
system board. See “System-board internal connectors” for the locations of the power connectors
on the system board.
Step 5. Route the internal power-supply cables, securing them with the retention-clips.
Step 6. Test the power supply:
a. Connect one end of the ac power cord for the new power supply into the connector on the
back of the power supply, and connect the other end of the power cord into a properly
grounded electrical outlet.
b. Make sure that the standby power LED on the system board is lit (see “System-board LEDs”);
if the standby power LED is not lit, discontinue this procedure and obtain a new power supply.
c. Press the power-control button. Make sure that the power-on LED on the front of the server is
lit.
If the server starts, proceed to the next step. If the server does not start, disconnect the ac power
cord and call for service.
Step 7. Turn off the server and disconnect the ac power cord.
Step 8. Connect the cables from the power supply to the internal devices.
Step 9. Install the hard disk drive backplane or backplate assembly (see “Replacing the simple-swap hard
disk drive backplate assembly” on page 174 or “Replacing the hot-swap hard disk drive
backplane” on page 181).
Step 10. Reinstall the cover (see “Replacing the cover” on page 134).
Step 11. Reconnect the ac power cord into the connector on the back of the power supply.
Step 12. Connect all external cables that you disconnected in "Removing the fixed power supply".
Step 13. Connect the other end of the ac power cord into a properly grounded electrical outlet.
Step 14. Press the power-control button.
Step 15. Make sure that the power-on LED on the front of the server is lit.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove any connected SAS/SATA signal cable and all other cables from the safety cover.
SAS/SATA
signal cable
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Screws
Step 3. Reconnect the SAS/SATA signal cable and all other cables that you have removed previously.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Pull the power supplies out of the rear of the server, just enough to disengage them from the server.
Step 2. Remove the cover (see “Removing the cover” on page 133).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 137).
Step 4. Remove the 240 VA safety cover (see “Removing the 240 VA safety cover” on page 187).
Step 5. Loosen the cables from the cable tie.
Step 6. Disconnect the power cables from the power connectors on the system board.
Step 7. Disconnect the cables from the hard disk drive backplane or the backplate assembly.
Step 8. Disconnect the power cable from the DVD power cable (if available).
Step 9. Lift the power paddle card up to remove it from the server.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Align the power paddle card with the standoffs on the system board and lower the power paddle
card onto the system board until it is secure.
Step 2. Reinstall the safety cover (see “Replacing the 240 VA safety cover” on page 188).
Step 3. Reconnect the power cable to the DVD power cable (if available).
Step 4. Reconnect the cables to the hard disk drive backplane or the backplate assembly.
Step 5. Reconnect the power cables to power connectors on the system board.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink:
• The server supports one Intel land grid array (LGA) 1150 dual-core or quad-core microprocessor. The
type, speed, and L3 cache of the microprocessor depends on the server model.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the most current level of server firmware, go to http://www.lenovo.com/
support and http://www.ibm.com/support/ fixcentral.
• The microprocessor uses an integrated voltage regulator on the system board.
Attention:
• Microprocessors are to be installed only by trained technicians.
Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use the
microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can compromise the thermal grease and the microprocessor socket.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 137).
Step 3. Remove the heat sink:
CAUTION:
The heat sink may become very hot during normal operation. Allow time for the heat sink to
cool down before you touch it.
a. Loosen the screws and alternate among the screws until they break the seal with the
microprocessor.
b. Press firmly on the captive screws and loosen them with a screwdriver.
c. Use your fingers to gently pull the heat sink from the microprocessor.
Heat sink
System board
Step 4. Lift the heat sink out of the server. After removal, place the heat sink on its side on a clean, flat
surface.
Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material on the microprocessor or heat sink becomes
contaminated, you must wipe off the contaminated thermal material on the microprocessor or heat
sink with the alcohol wipes and reapply clean thermal grease to the heat sink.
Attention: Handle the microprocessor carefully. Dropping the microprocessor during removal can
damage the contacts. Also, contaminants on the microprocessor contacts, such as oil from your
skin, can cause connection failures between the contacts and the socket.
Microprocessor
Alignment
marks
Microprocessor
bracket frame
Microprocessor
release lever
System board
Attention: The pins on the sockets are fragile. Any damage to the pins might require replacing the
system board.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink:
• The server supports one Intel land grid array (LGA) 1150 dual-core or quad-core microprocessor. The
type, speed, and L3 cache of the microprocessor depends on the server model.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the most current level of server firmware, go to http://www.lenovo.com/
support and http://www.ibm.com/support/ fixcentral.
• The microprocessor uses an integrated voltage regulator on the system board.
Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires replacing the thermal grease.
Attention:
• Microprocessors are to be installed only by trained technicians.
Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use the
microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can compromise the thermal grease and the microprocessor socket.
• Dropping the microprocessor during installation or removal can damage the contacts.
• Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants
on the microprocessor contacts, such as oil from your skin, can cause connection failures between the
contacts and the socket.
• The pins on the sockets are fragile. Any damage to the pins might require replacing the system board.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention:
• When you handle static-sensitive devices, take precautions to avoid damage from static
electricity. For details about handling these devices, see “Handling static-sensitive devices” on
page 37.
• The microprocessor contacts are fragile; handle the microprocessor very carefully. Do not touch
the microprocessor contacts with your skin.
• The microprocessor fits only one way on the socket.
Step 2. Align the microprocessor with the socket (note the alignment mark and the position of the notches);
then, carefully place the microprocessor on the socket, close the microprocessor bracket frame,
and close the microprocessor release latch.
Heat sink
System board
Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material on the microprocessor or heat sink becomes
contaminated, contact your service technician.
a. Make sure that the thermal material is still on the bottom of the heat sink; then, align the heat
sink so that the arrows on the label point toward the DIMMs and place the heat sink on top of
the microprocessor, thermal material side down.
b. Align the screws on the heat sink with the screw holes on the system board.
c. Tighten the screws with a screwdriver, alternating among the screws until they are tight. If
possible, each screw should be rotated two full rotations at a time. Repeat until the screws are
tight. Do not overtighten the screws by using excessive force.
Attention: When the two screws that are closer to the rear of the server are tightened, the
screw heads are not level with the surface of the heat sink. Do not overtighten the screws by
using excessive force.
Step 6. Reinstall the air baffle if it was removed before (see “Replacing the air baffle” on page 137).
Step 7. Reinstall the cover (see “Replacing the cover” on page 134).
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor and is going to be reused or when debris is found in the grease. Use this information to
replace damaged or contaminated thermal grease on the microprocessor and heat sink.
When you are installing the heat sink on the same microprocessor that it was removed from, make sure that
the following requirements are met:
• The thermal grease on the heat sink and microprocessor is not contaminated.
• Additional thermal grease is not added to the existing thermal grease on the heat sink and
microprocessor.
Notes:
• Read the safety information in “Safety” on page v.
• Read the “Installation guidelines” on page 35.
• Read “Handling static-sensitive devices” on page 37.
To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps.
0.02 mL of thermal
grease
Microprocessor
Step 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the
microprocessor. The outermost dots must be within approximately 5 mm of the edge of the
microprocessor. This is to ensure uniform distribution of the grease.
Note: 0.01 mL is one tick mark on the syringe. If the grease is properly applied, approximately half
(0.22 mL) of the grease will remain in the syringe.
Step 6. Install the heat sink onto the microprocessor as described in “Replacing a microprocessor and heat
sink” on page 195.
Notes:
1. When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that
you have the latest firmware or a copy of the pre-existing firmware before you proceed.
2. When you replace the system board, make sure that you remove the Integrated Management Module
Advanced Upgrade and place it on the new system board. For information about the Advanced
Upgrade, see “Using the remote presence and blue-screen capture features” on page 73
Note: You have to reactivate the Features on Demand (FoD) after replacing the system board.
3. Before you replace the system board, make sure that you backup any features on demand (FoD) keys
that were enabled. Reactivate any Features on Demand features after replacing the system board.
Instructions for automating the activation of features and installing activation keys is in the IBM Features
on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and
click Help.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that you
have the latest firmware or a copy of the pre-existing firmware before you proceed
Step 1. Remove the cover (see “Removing the cover” on page 133).
Step 2. Remove the air baffle (see “Removing the air baffle” on page 137).
Step 3. Remove the PCI riser-card assembly (see “Removing the PCI riser-card assembly” on page 138).
Step 4. Note where the cables are connected to the system board; then, disconnect them.
Attention: Disengage all latches, release tabs or locks on cable connectors when you disconnect
all cables from the system board. Failing to release them before removing the cables will damage
the cable sockets on the system board. The cable sockets on the system board are fragile. Any
damage to the cable sockets may require replacing the system board.
Step 5. Remove any of the following components that are installed on the system board and put them in a
safe, static-protective place:
• Adapters (see “Removing an adapter” on page 140)
• DIMMs (see “Removing a DIMM” on page 156
Note: Make a note of the location of each DIMM as you remove it, so that you can later reinstall
it in the same connector.
• Microprocessors and heat sinks (see “Removing a microprocessor and heat sink” on page 193)
Notes:
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Attention: Make sure to place the socket cover for the microprocessor socket on the system board before
returning the system board.
Notes:
1. When you reassemble the components in the server, be sure to route all cables carefully so that they are
not exposed to excessive pressure.
2. When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware from a diskette or CD image. Make sure that you have the latest
firmware or a copy of the pre-existing firmware before you proceed. See “Updating the firmware” on
page 61, “Updating the Universal Unique Identifier (UUID)” on page 78, and “Updating the DMI/SMBIOS
data” on page 81.
3. When you replace the system board, make sure that you remove the Integrated Management Module
Advanced Upgrade and place it on the new system board. For information about the Advanced
Upgrade, see “Using the remote presence and blue-screen capture features” on page 73
4. Reactivate any Features on Demand features after replacing the system board. Instructions for
automating the activation of features and installing activation keys is in the IBM Features on Demand
User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
5. Some cluster solutions require specific code levels or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Touch the static-protective package that contains the system board to any unpainted metal surface
on the server; then, remove the system board from the package.
Step 2. Align the system board with the chassis and replace the nine screws that you removed.
Step 3. Install any of the following components that you removed from the system board:
Note: Make sure that none of the server cables are caught under the system board.
• Microprocessor and heat sink (see “Replacing a microprocessor and heat sink” on page 195)
• DIMMs (see “Installing a DIMM” on page 159)
• Adapters (see “Replacing an adapter” on page 141)
• Battery (see “Replacing the system battery” on page 165)
Step 4. Reconnect any cables to the system board that you disconnected during removal (see “System-
board internal connectors” on page 23).
Step 5. Reinstall the PCI riser-card assembly (see “Replacing the PCI riser-card assembly” on page 139).
Step 6. Reinstall the air baffle (see “Replacing the air baffle” on page 137).
Step 7. Reinstall the cover (see “Replacing the cover” on page 134).
Step 8. Push the power supplies back into the server.
Step 9. Slide the server into the rack.
Step 10. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the
server.
Step 11. Start the Setup utility and reset the configuration.
a. Set the system date and time.
b. Set the power-on password.
c. Reconfigure the server.
When a hardware event is detected by the IMM2 on the server, the IMM2 logs that event in the system-event
log in the server.
Event identifier
A hexadecimal identifier that uniquely identifies an event or class of events. In this documentation, the
event identifiers are prefixed with 0x and followed by eight characters.
Event description
The logged message string that appears for an event. When the event string is displayed in the event
log, information such as a specific component is displayed. In this documentation, that additional
information appears as variables, such as [arg1] or [arg2].
Explanation
Provides additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. In the system-event log, severity is abbreviated to
the first character. The following severities can be displayed.
Info:
The event was recorded for audit purposes, usually a user action or a change of states that is
normal behavior.
Warning:
The event is not as severe as an error, but if possible, the condition should be corrected before it
becomes an error. It might also be a condition that requires additional monitoring or maintenance.
Error:
The event is a failure or critical condition that impairs service or an expected function.
Alert Category
Similar events are grouped together in categories. The alert category is in the following format:
severity - device
device is the specific device in the server that caused the event to be generated.
Serviceable
Specifies whether user action is required to correct the problem.
CIM Information
While you wait for IBM Support to call, you can perform the recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support.
Note: This list includes error codes and messages that might not apply to this machine type and model.
The following is the list of IMM2 error messages and suggested actions to correct the detected server
problems. For more information about IMM2, see the Integrated Management Module II User's Guide at
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.
Automatically
Event ID Message String Notify Support
40000086-00000000 Test Call Home Generated by user [arg1]. Yes
Automatically
Event ID Message String Notify Support
Automatically
Event ID Message String Notify Support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0001
User Response
Information only; no action is required.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - SSL certification
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0002
User Response
Make sure that the certificate that you are importing is correct and properly generated.
• 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the Ethernet Port data rate.
May also be shown as 4000000300000000 or 0x4000000300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0003
User Response
Information only; no action is required.
• 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where A user modifies the Ethernet Port duplex setting.
May also be shown as 4000000400000000 or 0x4000000400000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0004
User Response
Information only; no action is required.
• 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the Ethernet Port MTU setting.
May also be shown as 4000000500000000 or 0x4000000500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0005
User Response
Information only; no action is required.
• 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by
user [arg3].
This message is for the use case where a user modifies the Ethernet Port MAC address setting.
May also be shown as 4000000600000000 or 0x4000000600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0007
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0008
User Response
Information only; no action is required.
• 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where user modifies the IP address of a Management Controller.
May also be shown as 4000000900000000 or 0x4000000900000000
• 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user
[arg3].
This message is for the use case where a user modifies the IP subnet mask of a Management Controller.
May also be shown as 4000000a00000000 or 0x4000000a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0010
User Response
Information only; no action is required.
• 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the default gateway IP address of a Management
Controller.
May also be shown as 4000000b00000000 or 0x4000000b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0011
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0012
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0013
User Response
• 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].
This message is for the use case where a user successfully logs in to a Management Controller.
May also be shown as 4000000e00000000 or 0x4000000e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0014
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0015
User Response
Information only; no action is required.
• 40000010-00000000 : Security: Userid: [arg1] had [arg2] login failures from WEB client at IP address
[arg3].
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0016
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]..
This message is for the use case where a user has failed to log in to a Management Controller from the
Legacy CLI.
May also be shown as 4000001100000000 or 0x4000001100000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0017
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from WEB browser at IP address [arg2].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0018
User Response
Make sure that the correct login ID and password are being used.
• 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from TELNET client at IP address [arg2].
This message is for the use case where a user has failed to log in to a Management Controller from a
telnet session.
May also be shown as 4000001300000000 or 0x4000001300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0019
User Response
Make sure that the correct login ID and password are being used.
Severity
Info
CIM Information
Prefix: IMM ID: 0020
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0021
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0022
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0023
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0024
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0025
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0026
User Response
Information only; no action is required.
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0027
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0028
User Response
If there was no operating-system error, complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.
Severity
Error
Serviceable
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0030
User Response
Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
• 4000001f-00000000 : Please ensure that the Management Controller [arg1] is flashed with the
correct firmware. The Management Controller is unable to match its firmware to the server.
This message is for the use case where a Management Controller firmware version does not match the
server.
May also be shown as 4000001f00000000 or 0x4000001f00000000
• 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values.
This message is for the use case where a Management Controller has been reset due to a user restoring
the configuration to default values.
May also be shown as 4000002000000000 or 0x4000002000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0032
User Response
Information only; no action is required.
• 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2].
This message is for the use case where a Management Controller clock has been set from the Network
Time Protocol server.
May also be shown as 4000002100000000 or 0x4000002100000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0033
User Response
Information only; no action is required.
• 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid.
Clearing configuration data region and disabling SSL.
This message is for the use case where a Management Controller has detected invalid SSL data in the
configuration data and is clearing the configuration data region and disabling the SSL.
May also be shown as 4000002200000000 or 0x4000002200000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0034
User Response
Complete the following steps until the problem is solved:
1. Make sure that the certificate that you are importing is correct.
2. Try to import the certificate again.
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: IMM ID: 0035
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0036
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0037
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0038
User Response
To avoid losing older log entries, save the log as a text file and clear the log.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - OS Timeout
SNMP Trap ID
21
CIM Information
Prefix: IMM ID: 0039
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0040
User Response
Information only; no action is required.
• 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from SSH.
May also be shown as 4000002900000000 or 0x4000002900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0041
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash
the [arg3] firmware.
This message is for the use case where a specific type of firmware mismatch has been detected.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0042
User Response
Reflash the IMM firmware to the latest version.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0043
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0044
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0045
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0046
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0047
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0048
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0049
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0050
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0051
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0052
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0053
User Response
Information only; no action is required.
Severity
CIM Information
Prefix: IMM ID: 0054
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0055
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0056
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0057
User Response
Information only; no action is required.
• 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by
user [arg3].
A user modifies the IPv6 static address of a Management Controller
May also be shown as 4000003a00000000 or 0x4000003a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0058
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0059
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the
IMM.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Loader timeout
SNMP Trap ID
26
CIM Information
Prefix: IMM ID: 0060
User Response
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0061
User Response
Information only; no action is required.
• 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SSH port number
May also be shown as 4000003e00000000 or 0x4000003e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0062
User Response
Information only; no action is required.
• 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTP port number
May also be shown as 4000003f00000000 or 0x4000003f00000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0063
User Response
Information only; no action is required.
• 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTPS port number
May also be shown as 4000004000000000 or 0x4000004000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0064
User Response
Information only; no action is required.
• 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTP port number
May also be shown as 4000004100000000 or 0x4000004100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0065
• 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTPS port number
May also be shown as 4000004200000000 or 0x4000004200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0066
User Response
Information only; no action is required.
• 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Agent port number
May also be shown as 4000004300000000 or 0x4000004300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0067
User Response
Information only; no action is required.
• 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Traps port number
May also be shown as 4000004400000000 or 0x4000004400000000
Severity
CIM Information
Prefix: IMM ID: 0068
User Response
Information only; no action is required.
• 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Syslog receiver port number
May also be shown as 4000004500000000 or 0x4000004500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0069
User Response
Information only; no action is required.
• 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Remote Presence port number
May also be shown as 4000004600000000 or 0x4000004600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0070
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0071
User Response
Information only; no action is required.
• 40000048-00000000 : Inventory data changed for device [arg1], new device data hash=[arg2], new
master data hash=[arg3] .
Something has caused the physical inventory to change
May also be shown as 4000004800000000 or 0x4000004800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0072
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0073
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0074
User Response
Information only; no action is required.
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0075
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0076
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0077
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0078
User Response
Information only; no action is required.
• 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=
[arg4], Timezone=[arg5].
A user configured the Date and Time settings
May also be shown as 4000004f00000000 or 0x4000004f00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0079
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0080
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0081
User Response
Information only; no action is required.
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0082
User Response
Information only; no action is required.
• 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].
A user configured a recurring Server Power Action
May also be shown as 4000005300000000 or 0x4000005300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0083
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0085
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0086
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0087
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0088
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0089
User Response
Information only; no action is required.
• 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-
LAN port=[arg3].
A user configured USB-LAN port forwarding
May also be shown as 4000005a00000000 or 0x4000005a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0090
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0092
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0093
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0094
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0095
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0096
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0097
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0098
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0099
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0100
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0101
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0102
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0103
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0104
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0105
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0106
User Response
Information only; no action is required.
• 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2].
User imported an SSH Client key
May also be shown as 4000006b00000000 or 0x4000006b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0107
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0108
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0109
User Response
Information only; no action is required.
• 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=
[arg2], RetryInterval=[arg3], EntryInterval=[arg4].
A user changes the Global Event Notification settings.
May also be shown as 4000006e00000000 or 0x4000006e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0111
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0112
User Response
Information only; no action is required.
• 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user
[arg3].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0113
User Response
Information only; no action is required.
• 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts.
Minimum Power Cap value changed
May also be shown as 4000007200000000 or 0x4000007200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0114
User Response
Information only; no action is required.
• 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts.
Maximum Power Cap value changed
May also be shown as 4000007300000000 or 0x4000007300000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0115
User Response
Information only; no action is required.
• 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2]
watts.
Soft Minimum Power Cap value changed
May also be shown as 4000007400000000 or 0x4000007400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0116
User Response
Information only; no action is required.
• 40000075-00000000 : The measured power value exceeded the power cap value.
Power exceeded cap
May also be shown as 4000007500000000 or 0x4000007500000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
• 40000076-00000000 : The new minimum power cap value exceeded the power cap value.
Minimum Power Cap exceeds Power Cap
May also be shown as 4000007600000000 or 0x4000007600000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0118
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0119
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0120
User Response
Information only; no action is required.
• 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1].
Static Power Savings mode turned on by user
May also be shown as 4000007900000000 or 0x4000007900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0121
User Response
Information only; no action is required.
• 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1].
Static Power Savings mode turned off by user
May also be shown as 4000007a00000000 or 0x4000007a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0122
User Response
Information only; no action is required.
• 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1].
Dynamic Power Savings mode turned on by user
May also be shown as 4000007b00000000 or 0x4000007b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0123
User Response
Information only; no action is required.
• 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1].
Dynamic Power Savings mode turned off by user
May also be shown as 4000007c00000000 or 0x4000007c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0124
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0125
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0126
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0127
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0128
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0129
• 40000082-00000000 : The measured power value has returned below the power cap value.
Power exceeded cap recovered
May also be shown as 4000008200000000 or 0x4000008200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0130
User Response
Information only; no action is required.
• 40000083-00000000 : The new minimum power cap value has returned below the power cap value.
Minimum Power Cap exceeds Power Cap recovered
May also be shown as 4000008300000000 or 0x4000008300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0131
User Response
Information only; no action is required.
• 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the IMM firmware to the same level on all nodes.
A mismatch of IMM firmware has been detected between nodes
May also be shown as 4000008400000000 or 0x4000008400000000
• 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the FPGA firmware to the same level on all nodes.
A mismatch of FPGA firmware has been detected between nodes
May also be shown as 4000008500000000 or 0x4000008500000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0133
User Response
Attempt to flash the FPGA firmware to the same level on all nodes.
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
CIM Information
Prefix: IMM ID: 0134
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0135
User Response
IBM Support will address the problem.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0136
User Response
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0137
User Response
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0138
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0139
User Response
Information only; no action is required.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
13
CIM Information
Prefix: PLAT ID: 0476
User Response
Replace the system battery.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar
3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar
12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace system board.
Severity
Info
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffles are in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffles are in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffles are in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Check the system-event log.
2. Check for an error LED on the system board.
3. Replace any failing device.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. (Trained technician only) Replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-
supply fan.
2. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-
supply fan.
2. Use the IBM Power Configurator utility to ensure current system power consumption is under
limitation. For more information and to download the utility, go to http://www-03.ibm.com/
systems/bladecenter/resources/powerconfig.html.
3. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved:
1. Use the IBM Power Configurator utility to determine current system power consumption. For
more information and to download the utility, go to http://www-03.ibm.com/systems/
bladecenter/resources/powerconfig.html.
2. Follow actions in "Power Problems and Solving Power Problems".
If the specified sensor is PS n 12V OV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12V UV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12Vaux Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved:
1. Use the IBM Power Configurator utility to determine current system power consumption. For
more information and to download the utility, go to http://www-03.ibm.com/systems/
bladecenter/resources/powerconfig.html.
2. Follow actions in "Power Problems and Solving Power Problems".
If the specified sensor is PS n 12V OV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12V UV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12Vaux Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Replace power supply n. (n = power supply number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0802
User Response
1. Check the LEDs for both power supplies.
2. Follow the actions in Power-supply LEDs.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power Off
SNMP Trap ID
23
CIM Information
Prefix: PLAT ID: 0106
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0794
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response. Firmware Error :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0770
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response. Firmware Error :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0764
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response. Firmware Error :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
Severity
Info
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0850
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press
F3 to recover the firmware.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem goes
away.
5. If the problem remains, (trained service technician) replace the system board.
Firmware Error :
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response. Firmware Error :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
4. Replace the affected adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
One of PCI Error :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0368
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response
1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of
the server), the air baffles are in place and correctly installed, and the server cover is installed and
completely closed.
2. Make sure that the heat sink for microprocessor n is installed correctly.
3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response
1. Reseat power supply n.
2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.
3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for
more information. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response
1. Reseat power supply n.
2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.
3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for
more information. (n = power supply number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0108
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the
power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
Severity
Error
Serviceable
Yes
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0370
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0392
User Response
Please ensure the PCI riser 1 has been installed correctly.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0392
User Response
Please ensure the PCI riser 1 has been installed correctly.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0392
User Response
Please ensure the PCI riser 1 has been installed correctly.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0392
User Response
Please ensure the PCI riser 1 has been installed correctly.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
1. Update the latest level of system firmware and device drivers are installed for all adapters and
standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster
solution, verify that the latest level of code is supported for the cluster solution before you update
the code.
2. Run the DSA program.
3. Reseat the adapter.
4. Replace the adapter.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0372
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0100
User Response
1. Reconnect the power cords.
2. Check power supply n LED.
3. See Power-supply LEDs for more information. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Manually re-enable all affected DIMMs.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Manually re-enable all affected DIMMs.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
7. (Trained technician only) Replace the affected microprocessor.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0228
User Response
1. Check the device driver.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0374
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
One of the DIMMs :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser cards.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
4. Remove both adapters.
5. Replace the PCIe adapters.
6. Replace the riser card.
Severity
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the
power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the
power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory error.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0446
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part of
a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem goes
away.
5. If the problem remains, (trained service technician) replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0104
User Response
1. Make sure that the power supplies installed are with the same rating or wattage.
2. Reinstall the power supplies with the same rating or wattage.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed and following the memory population chart in the system
publication.
Severity
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed and following the memory population chart in the system
publication.
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed and following the memory population chart in the system
publication. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0061
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
1. Check the system-event log.
2. (Trained technician only) Remove the failing microprocessor from the system board (see
Removing a microprocessor and heat sink).
3. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. (Trained technician only) Replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
1. Check the system-event log.
2. Check the DIMM error LEDs.
3. Remove the failing DIMM from the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
1. Check the system-event log.
2. Check the PCI LED.
3. Remove the adapter from the indicated PCI slot.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. (Trained technician only) Replace the system board.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffles are in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications.
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only. SysBrd 3.3V : SysBrd 5V :
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. PS1 12V OC Fault : PS1 12V OV Fault : PS1 12V UV Fault :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. PS2 12V OC Fault : PS2 12V OV Fault : PS2 12V UV Fault :
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power On
SNMP Trap ID
24
CIM Information
Prefix: PLAT ID: 0107
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest
level.
3. Check the SAS cable.
4. Replace the hard disk drive.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest
level.
3. Check the SAS cable.
4. Replace the hard disk drive.
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0223
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only. PCI 2 :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0233
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0105
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.
UEFI (POST) diagnostic error codes can be generated when the server starts up or while the server is
running. UEFI (POST) codes are logged in the IMM2 event log in the server.
Event identifier
An identifier that uniquely identifies an event.
Event description
The logged message string that appears for an event.
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed:
Severity Description
Informational An informational message is something that was recorded for audit purposes,
usually a user action or a change of states that is normal behavior.
Warning A warning is not as severe as an error, but if possible, the condition should be
corrected before it becomes an error. It might also be a condition that requires
additional monitoring or maintenance.
Error An error typically indicates a failure or critical condition that impairs service or an
expected function.
User response
Indicate the actions that you should take to resolve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM support.
The following is the list of the UEFI (POST) error codes and suggested actions to correct the detected
problems.
• I.11002: [I.11002] A processor mismatch has been detected between one or more processors in the
system.
[I.11002] A processor mismatch has been detected between one or more processors in the system.
Severity: Error
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-001-000 : BRCM:TestMIIRegisters Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-002-000 : BRCM:TestEEPROM Test Passed
The test passed.
Recoverable
No
Severity
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-004-000 : BRCM:TestInterrupt Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-005-000 : BRCM:TestLoopbackMAC Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-007-000 : BRCM:TestLEDs Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-800-000 : BRCM:TestControlRegisters Test Aborted
The control registers test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-801-000 : BRCM:TestMIIRegisters Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-802-000 : BRCM:TestEEPROM Test Aborted
The EEPROM test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-803-000 : BRCM:TestInternalMemory Test Aborted
The internal memory test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-804-000 : BRCM:TestInterrupt Test Aborted
The interrupt test was canceled.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-806-000 : BRCM:TestLoopbackPhysical Test Aborted
Loopback testing at the physical layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 405-807-000 : BRCM:TestLEDs Test Aborted
Verification of status LEDs was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 405-901-000 : BRCM:TestMIIRegisters Test Failed
A failure was detected while testing internal PHY registers.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 405-903-000 : BRCM:TestInternalMemory Test Failed
A failure was detected while testing internal memory.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 405-904-000 : BRCM:TestInterrupt Test Failed
A failure was detected while testing interrupts.
Recoverable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 405-906-000 : BRCM:TestLoopbackPhysical Test Failed
A failure was detected during the loopback test at the physical layer.
Recoverable
No
Severity
Error
Serviceable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-002-000 : Brocade:SerdesLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-003-000 : Brocade:PCILoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-005-000 : Brocade:SerdesEthLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-006-000 : Brocade:InternalLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-801-000 : Brocade:ExternalLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-802-000 : Brocade:SerdesLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-803-000 : Brocade:PCILoopbackTest Aborted
The test was canceled.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-805-000 : Brocade:SerdesEthLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 218-806-000 : Brocade:InternalLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 218-901-000 : Brocade:ExternalLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 218-903-000 : Brocade:PCILoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 218-904-000 : Brocade:ExternalEthLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 218-906-000 : Brocade:InternalLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 180-801-000 : Check-point Panel Test Aborted
Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is
connected.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the operator information panel cabling for loose or broken connections at both ends or
damage to the cable.
2. Replace the information panel cable if damage is present.
3. Run the test again.
4. Replace the operator information panel assembly.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest
level firmware for this component can be found in reference to this system type at the IBM
Support website.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 089-802-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. System resource unavailability error.
Recoverable
No
Severity
Warning
Serviceable
Yes
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 089-804-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. User pressed Ctrl-C.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 089-901-000 : CPU Stress Test Failed
CPU Stress Test Failed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 516-001-000 : ELXUCNA: NIC PHY LoopBackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted
Loopback testing at the MAC layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted
Loopback testing at the physical layer was canceled.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed
A failure was detected during the loopback test at the MAC layer.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed
A failure was detected during the loopback test at the physical layer.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 401-801-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Unable to get device base address.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 401-802-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Port connections may not be correct.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify that Hard drive supports self test and self test logging.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 217-900-000 : HDD Test Failed
HDD Test Failed. The hard drive self-test detected a failure.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Support website
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-001-000 : IANet:EEPROM Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-002-000 : IANet:FIFO Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-004-000 : IANet:Loopback Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-800-000 : IANet:Registers Test Aborted
Registers test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-801-000 : IANet:EEPROM Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-802-000 : IANet:FIFO Test Aborted
FIFO test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-803-000 : IANet:Interrupts Test Aborted
Interrupt test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 406-804-000 : IANet:Loopback Test Aborted
Loopback test was canceled.
Recoverable
No
Severity
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 406-901-000 : IANet:EEPROM Test Failed
A failure was detected during the EEPROM test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 406-903-000 : IANet:Interrupts Test Failed
A failure was detected during the Interrupt test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the
ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1 Setup
to assign a unique interrupt to the device.
4. Rerun the test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the Ethernet cable for damage and ensure correct cable type and attachment.
2. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Rerun the test.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed
The hard drive self-test detected a failure.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed
Port Test Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted
Port Test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted
Port Test was canceled.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
– Lenovo Support website
– Latest level of DSA
• 408-901-000 : MLNX:MLNX_DiagnosticTestIBPort Test Failed
Port Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state and a subnet manager
running on the fabric to which the port is attached.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-000-001 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 1 Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-000-002 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 2 Passed.
Recoverable
No
Severity
Event
Serviceable
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-000-004 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 4 Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-811-000 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-811-002 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-812-000 : Standalone Memory Test Aborted
Memory test is not supported for this system.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-812-002 : Standalone Memory Test Aborted
Memory test is not supported for this system.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-812-003 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-813-000 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-813-001 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-813-003 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-814-001 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-814-003 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-815-001 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-815-003 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-816-001 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-816-002 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-818-000 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-818-002 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-819-000 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-819-002 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-820-000 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-820-002 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-820-003 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-821-000 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-821-001 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-821-003 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-822-001 : Standalone Memory Test Aborted
Invalid MTRR service request.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-822-003 : Standalone Memory Test Aborted
Invalid MTRR service request.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-824-001 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-824-003 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-826-001 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-826-003 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-827-000 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-827-002 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-844-000 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-844-002 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-845-000 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-845-002 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-859-000 : Standalone Memory Test Aborted
INVALID XSECSRAT type.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-859-001 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-859-002 : Standalone Memory Test Aborted
INVALID XSECSRAT type.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-859-003 : Standalone Memory Test Aborted
INVALID XSECSRAT type.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-860-001 : Standalone Memory Test Aborted
No OEM0 type 1 found.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-860-003 : Standalone Memory Test Aborted
No OEM0 type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-861-001 : Standalone Memory Test Aborted
No SRAT type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-861-003 : Standalone Memory Test Aborted
No SRAT type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-862-001 : Standalone Memory Test Aborted
No OEM1 structure found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-862-003 : Standalone Memory Test Aborted
No OEM1 structure found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-863-000 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-863-002 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-864-000 : Standalone Memory Test Aborted
No GAS located in OEM1.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-864-002 : Standalone Memory Test Aborted
No GAS located in OEM1.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-865-000 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-865-002 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-866-000 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-866-001 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-866-002 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-866-003 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-867-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-867-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-868-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-868-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-869-001 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-869-003 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-870-000 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-870-002 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-871-000 : Standalone Memory Test Aborted
Data Mis-compare encountered.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-871-002 : Standalone Memory Test Aborted
Data Mis-compare encountered.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-877-000 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-877-002 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-878-000 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-878-001 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-878-002 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-878-003 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-885-001 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-885-003 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-886-001 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-886-003 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-899-001 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-899-002 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-899-003 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 201-901-000 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-901-001 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.
Recoverable
No
Severity
Error
Serviceable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 201-901-003 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 202-801-000 : MemStr Test Aborted
Internal program error.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 202-803-000 : MemStr Test Aborted
User pressed Ctrl-C.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Execute the standard DSA memory diagnostics to validate all memory.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Turn off the system and disconnect it from power.
4. Reseat the memory cards and DIMMs.
5. Reconnect the system to power and turn the system on.
6. Run the test again.
7. Execute the standard DSA memory diagnostics to validate all memory.
8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 202-902-000 : MemStr Test Failed
Memory size is insufficient to run the test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Ensure that all memory is enabled by checking the "Available System Memory" in the "Resource
Utilization" section of the DSA Diagnostic Event log.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed
Nvidia GPU Bandwidth test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed
Nvidia GPU Matrix test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-006-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Passed
Nvidia GPU Binomial test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-800-000 : NVIDIA User Diagnostic Test Aborted
NVIDIA User Diagnostic test was canceled.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted
Nvidia GPU Query test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted
Nvidia GPU Matrix test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 409-900-000 : NVIDIA User Diagnostic Test Failed
NVIDIA User Diagnostic Test Failed.
Recoverable
No
Severity
Event
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 409-903-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Failed
Nvidia GPU Bandwidth Test Failed.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
• 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed
Nvidia GPU Matrix Test Failed.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 215-801-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. Unable to communicate with driver.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the DSA Diagnostic code is at the latest level.
2. Run the test again.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
6. Run the test again.
Related links
– Lenovo Support website
– Latest level of DSA
• 215-802-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. A read error was encountered.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Wait for the system activity to cease
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
Related links
– Lenovo Support website
– Latest level of DSA
• 215-804-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. The media tray is open.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 215-902-000 : Optical Drive Test Failed
Optical Drive Test Failed. Read miscompare.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 166-801-001 : IMM I2C Test Aborted
IMM returned incorrect response length.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-802-001 : IMM I2C Test Aborted
Test cannot be completed for unknown reason.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-804-001 : IMM I2C Test Aborted
Invalid Command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-806-001 : IMM I2C Test Aborted
Timeout while processing command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-807-001 : IMM I2C Test Aborted
Out of space.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-809-001 : IMM I2C Test Aborted
Request data truncated.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-811-001 : IMM I2C Test Aborted
Request data field length limit exceeded.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-812-001 : IMM I2C Test Aborted
Parameter out of range.
Recoverable
No
Severity
Warning
Serviceable
Yes
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-814-001 : IMM I2C Test Aborted
Requested Sensor, data, or record not present.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-815-001 : IMM I2C Test Aborted
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-816-001 : IMM I2C Test Aborted
Command illegal for specified sensor or record type.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-817-001 : IMM I2C Test Aborted
Command response could not be provided.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-819-001 : IMM I2C Test Aborted
Command response could not be provided. SDR Repository in?update mode.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-820-001 : IMM I2C Test Aborted
Command response could not be provided. Device in firmware update mode.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-822-001 : IMM I2C Test Aborted
Destination unavailable.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-824-001 : IMM I2C Test Aborted
Cannot execute command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-901-001 : IMM I2C Test Failed
IMM Indicates failure in IMM Private bus (BUS 0).
Recoverable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 166-907-001 : IMM I2C Test Failed
IMM Indicates failure in the Temperature Sensor bus (BUS 6).
Recoverable
No
Severity
Error
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
• 264-901-000 : Tape Test Failed
An error was found in the tape alert log.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.
Recoverable
No
Severity
Error
Serviceable
Yes
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.
Recoverable
No
Severity
Error
Serviceable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
• 264-907-000 : Tape Test Failed
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
– Lenovo Support website
– Latest level of DSA
• 264-908-000 : Tape Test Failed
An error was found in getting tape capacity.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that medium is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
– Lenovo Support website
– Latest level of DSA
Use this information to obtain additional information about Lenovo and Lenovo products, and determine
what to do if you experience a problem with your Lenovo system or optional device.
Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products.
If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call.
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to http://www.lenovo.com/support to check for information to help you solve the problem.
• Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service for
which you might have contracted.
– Hardware and Software Maintenance agreement contract numbers, if applicable
– Machine type number (Lenovo 4-digit machine identifier)
– Model number
– Serial number
– Current system UEFI and firmware levels
– Other pertinent information such as error messages and logs
• Go to http://www.ibm.com/support/ entry/portal/Open_service_request to submit an Electronic Service
Request. Submitting an Electronic Service Request will start the process of determining a solution to your
problem by making the pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed and submitted an
Electronic Service Request.
You can solve many problems without outside assistance by following the troubleshooting procedures that
Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to http://www.lenovo.com/support.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at http://www.lenovo.com/support. The most current version of the product
documentation is available in the following product-specific Information Centers:
• Flex System products:
http://pic.dhe.ibm.com/infocenter/ flexsys/information/index.jsp
• System x products:
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/index.jsp
• NeXtScale System products:
http://pic.dhe.ibm.com/infocenter/ nxtscale/documentation/index.jsp
Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ ecurep/
terms.html.
You can use any of the following methods to send diagnostic data:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
For more information about Support Line and other IBM services, see http://www.ibm.com/services or see
http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-
SERV (1-800-426-7378).
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and Canada,
call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Internet Explorer, Microsoft, and Windows are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.
When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and
GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and
population of all hard-disk-drive bays with the largest currently supported drives that are available from
Lenovo.
Maximum memory might require replacement of the standard memory with an optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a
solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device
that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official
Published Specifications for the device.
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the
non-Lenovo products is provided by the third party, not Lenovo.
Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products, go to:http://www.lenovo.com/
recycling.
Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature or
moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous
contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts
on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
Contaminant Limits
Particulate
• The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV
9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using high-
efficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous
• Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days
1ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by
Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
2The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.
3ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that might cause undesired operation.
This product has been tested and found to comply with the limits for Class A equipment according to
European Standards harmonized in the Directives in compliance. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses
Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG
(früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EU-
Richtlinie 2014/30/EU (früher 2004/108/EC) in der Bundesrepublik Deutschland.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN
55024 und EN 55022 Klasse A.
Nach der EN 55022: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern
angegeben, zu installieren und zu betreiben.
JEITA harmonics guideline - Japanese Statement of Compliance for Products Less than or Equal to
20A per phase
JEITA harmonics guideline - Japanese Statement of Compliance for Products More than 20A
This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay
attention to it. This is for any areas other than home.