Chapter-1 (2nd Part)
Chapter-1 (2nd Part)
Examining your business's internal processes on a regular basis ensures that all operations are
running as efficiently as possible. Auditing can improve sales figures and reduce operational
costs, making a business more competitive. Here's a look at how the process works and why an
operational audit can be beneficial.
The auditor can then conduct interviews with managers in control of potentially risky areas.
Objectives and activities are documented, with risks highlighted and sent back to managers for
confirmation. Using the operational trouble spots, the auditor can design testing procedures at the
control level. Tests are conducted, with results meticulously documented, to show which new
processes or goals can improve the organization's efficiency.
Finally, the auditor writes up a comprehensive audit report. Follow-up visits with management
can help to finetune any ongoing issues with new systems or controls.
Business owners should also be aware that operational audits can turn up unexpected problems
that take time to repair. This might involve a complete overhaul of existing systems, requiring
new training for employees. In the long run, these disruptions can be worth the trouble, should
the operational audit lead to a more efficient method of doing business.