Case Management
Case Management
Facilitator:
Question:
Introduction to Case Management
i. Assessment: Identify and assess the client's needs, strengths, and resources.
This involves gathering information about the client's current situation,
challenges, and goals.
ii. Planning: Develop a comprehensive and individualized plan that outlines the
goals and objectives of the case management intervention. This plan is often
created in collaboration with the client and may involve input from various
stakeholders.
iii. Coordination: Coordinate and link the client to appropriate services and
resources. This may involve working with other service providers, agencies, and
community resources to ensure that the client receives the necessary support.
iv. Implementation: Put the case management plan into action. This may involve
advocating for the client, facilitating access to services, providing support, and
monitoring progress towards goals.
v. Monitoring and Evaluation: Regularly review and evaluate the client's progress,
adjusting the case management plan as needed. This step involves ongoing
communication with the client and other involved parties to ensure that
services are effective and responsive to changing needs.
vi. Closure/Transition: When the client's goals have been achieved or when the
case management services are no longer needed, the case is closed. This step
may involve transitioning the client to other appropriate services or providing
follow-up support.
In solving a case involving a social worker managing child welfare the following steps
shall be followed:-
References
1. Barker, R. L. (2003). The social work dictionary (5th ed.). Washington, DC:
NASW Press
2. Carboni, I., & Morrow, N. (2011). Finding the right balance between
standardization and flexibility: A compendium of indicators for measuring child
wellbeing. Child Indicators Research, 4, 597-618.
3. Case Management Society of America (CMSA), & National Association of Social
Workers (NASW). (2008). Case management caseload concept paper:
Proceedings of the caseload work group. Washington, DC: Authors. Retrieved
from http://www.socialworkers.org/practice/aging/Caseload%20Concept
%20Paper%20final.pdf
4. Child Protection in Fife. (n.d.). Child protection case conferences Information for
practitioners. Fife, Scotland, UK: Fife Child Protection Committee. Retrieved
from
http://www.playfieldinstitute.co.uk/information/pdfs/leaflets/child_protection
/leaflet_Child_Prote ction_Case_Conferences_Information_for_
%20Practitioners.pdf
5. Coalition of Social Work Organizations and Associations. (n.d.). Social work best
practice healthcare case management standards. Retrieved from
http://www.sswlhc.org/docs/swbest-practices.pd
6. Davis, R., McCaffery, J., & Conticini, A. (2012). Strengthening child protection
systems in Sub Saharan Africa: A working paper. New York: Inter-agency Group
on Child Protection Systems in sub-Saharan Africa. Retrieved from
http://www.unicef.org/wcaro/english/strengthening_child_protection_systems
_in_subSaharan_Africa_-_August_2012_.pdf
7. EveryChild. (2012). Making social work work: Improving social work for
vulnerable children and families around the world. Literature review. London:
Author
8. O’Leary, P., & Squire, J. (2009). Case management: Systems & accountability:
Social work in child protection projects. Geneva: Terre des Hommes. Retrieved
from
http://s3.amazonaws.com/rcpp/assets/attachments/837_837_EN_original.pdf