Health Care Delivery System in India

Learning Objectives
Students will be able to
❖definition of health ,illness and health system
❖understand the components of healthcare delivery system
❖enlist the levels of health care
❖identify the health care delivery system in India
❖differentiate each level of health care delivery system in
India
❖explain the importance of Primary Health Care
Introduction
❑Health is…..
……..a state of complete Physical, Mental
and Social well being and not merely an
absence of disease or infirmity….
…..which allows a person to
live a socio-economically productive life.
❑Illness is…..
…a state in which a person’ s physical,
emotional, intellectual, social or spiritual
functioning is diminished or impaired.
Cont….

❑Health care is...

…….multitude of services rendered to
individuals or communities by the agents
of health services or professional for the
purpose of
Promoting
Restoring and
Maintaining health

❑Embraces all the goods and services

designed for “prevention, promotion and
rehabilitation interventions” includes
Medical Care
 Health Care provider
❑A person or organization that provides services
and/or health care personnel….
….to deliver proper health care in a systematic
way to any individual in need of health care
services.
❑Could be a government…or…
✔….the health care industry,
✔….a health care equipment company,
✔….an institution such as a hospital or laboratory.

❑Health care professionals may include physicians,

dentists, Nurses and other support staff.
Cont….

Health services

❑Permanent countrywide system of

estabilished institutions with the objective of…
✔….coping with the various health needs and
demands of population…
✔…thereby provide health care to individuals and
community with preventive and curative activities
✔….utilizing health care workers
Cont…

System
✔Includes… concepts ( e.g health and diseases)
✔Ideas(e.g equity)
✔Objects(e.g hospitals, health centres)
✔Persons (health care workers viz. physician,
nurses)

❑Together these forms a system interacting

with each other, supporting and controlling
each other
Components of healthcare delivery
system
1. Structure of health system

❑Aspects of the design of health services that influences the

way in which they are delivered Includes….
Number and type of personnel and staff
Way of these personnel organized to work
Nature and extend of facility and equipment
Range of services offered
System of management and amenities
Financing
Enumeration and determination of the eligible population for
these services
Governance and decision making
 Cont…

2. Process of health care delivery

❖Consists of two parts
❑Behavior of professionals
Recognition of the problem i.e diagnosis
Diagnostic procedure
Recommendation of treatment or management
Appropiate follow up

❑Participation of people
Utilization of services
Understanding the recommendations
Satisfaction with the services
Participation in decision making
 Cont…
3. Outcomes of health care

❑Aspects of health that results from interventions provided by the

health system

4. Flow of patients in health care system

❑Varies from country to country

❑India harbors a multistage (three tier) system, where majority of
health care is delivered by community health care worker
❑Indian system is more cost effective if health workers are skilled
and effectively supervised
❑Such system could one of the reason to reduced cost of health
care in developing countries
 Levels of health care

❑Primary Health care

Provided at the community level
Tertiary health
care
❑Secondary health care
Provided at PHC, CHC, DH etc.

❑Tertiary health care

Provided at hospitals
 Primary health care
❑Primary Health Care as defined by the World Health
Organization (WHO) in 1978 is…
❑Essential health care; based on
practical,
scientifically sound, and
socially acceptable method and technology….

❑ …….made universally accessible to individuals

and families of the community through their full
participation….
❑ ……at a cost that community and country can
afford to maintain every stage of their development in
the spirit of self determination.
Cont…

Definition

❑Primary health care is essential health

care made universally accessible to
individuals and acceptable to them
through their full participation and at a cost
the community and country can afford
 What is there in Primary Health
Care..?????
❑Primary Health Care includes:

– Primary Care (physicians, midwives & nurses);

– Health promotion, illness prevention;

– Health maintenance & home support;

– Community rehabilitation;

– Pre-hospital emergency medical services… and…

– Coordination and referral to other areas of health care.

Cont.…

❑It is the first level of contact with the health system to promote
health, prevent illness, care for common illnesses, and
manage ongoing health problems.

❑Primary Health Care involves concerted effort to provide

rural population of developing countries with least bare
minimum of health services.
❑Some services are also provided community and hospitals
❑Primary Health Care is different in each community depending
upon:
– Needs of the residents;
– Availability of health care providers;
– The communities geographic location; &
– Proximity to other health care services in the area.
 Elements of primary health care
1. Education about prevailing health conditions and methods
to prevent and control them

2. Promotion of food supply and proper nutrition

3. Adequate water supply and basic sanitation

4. Maternal and child health care with family planning

5. Immunization against major infectious diseases

6. Prevention and control of locally endemic diseases

7. Appropriate treatment of common diseases and injuries

8. Provision of essential drugs

 Principles of primary health care
Equitable distribution

Community participation

Intersectoral coordination

Appropriate technology
 Health Care Delivery System in India

❑India is a union of 29 states and 7 union territories.

❑States are largely independent in matters relating to

the delivery of health care to the people.

❑Each state has developed its own system of health

care delivery, independent of the Central
Government.
❑The Central Government’s responsibility consists
mainly of policy making , planning , guiding,
assisting, evaluating and coordinating the work of
the State Health Ministries.
 Health System in India
The health system in India has 3 main links
 At the central level
❑The official “organs” of health system at
national level are
Ministry of Health and
Family Welfare
Organization Structure
 Functions of MoHFW
Union list
❑International health relations and administration of port
quarintine

❑Administration of Central Institutes

❑Promotion of research

❑Regulation and development of medical, pharmaceutical, dental

and nursing professions

❑Establishment and maintenance of drug standards

❑Census and collection and publication of other statistical data

❑Coordination with states

cont….

Concurrent List:

❑Prevention of Communicable disease

❑Prevention of food adulteration
❑Control of drug and poison
❑Vital statistics
❑Labour welfare
❑Economic and social planning
❑Poulation control and family planning
Directorate General of
Health Services
Organization chart
 Functions of Directorate General of Health
services
General functions
❑Surveys
❑Planning
❑Coordination
❑Programming and appraisal of all health matters

Specific function
❑International health relations and quarantine of all major
ports in country and international airport.
❑Control of drug standards
❑Maintain medical store depots
❑Administration of post graduate training programmes
Cont…
❑Administration of certain medical colleges in India

❑Conducting medical research through Indian Council of

Medical Research ( ICMR )

❑Central Government Health Schemes.

❑Implementation of national health programmes

❑Preparation of health education material for creating health

awareness through Health Education Bureau

❑Collection, compilation, analysis, evaluation and

dissemination of information

❑National Medical Library

Central Council of health
Organization chart
 Functions
❑To consider and recommend broad outlines of
policy related to matters concerning health like
environment hygiene, nutrition and health
education.
❑To make proposals for legislation relating to
medical and public health
matters.
❑To make recommendations to the Central
Government regarding distribution of
grants-in-
aid.
State Level
 At District level
❑There are 720 districts in
India. Within each district, there are 6 types of
administrative areas.
1. Sub –division
2. Tehsils ( Talukas )
3. Community Development Blocks
4. Municipalities and Corporations
5. Villages and
6. Panchayats
 Disrtict Level
Districts

Tehsils /Talukas (200-600

villages)
Town Area Committee
Community Development Blocks (5,000-10,000 Pop)
(approx 100 Villages & 80,000 -
1.2 Lac Pop)

Municipal Board
Municipalities & Corporations
(10,000- 2 Lac Pop)

Villages
Corporations (> 2 lac
pop)
Panchayats
 Health Services
❑Out patient services -Patients who don’t require hospitalization
can receive health care in a clinic. An out patient setting is
designed to be convenient and easily accessible to the patient.

❑Clinics – Clinics involve a department in a hospital where patients

not requiring hospitalization, receive medical care.

❑Institutions – Hospitals – Hospital have been the major agency

of health care system.

❑In broad sense the health services should be

a. Comprehensive
b. Accessible
c. Acceptable
d. Provide scope of community participation and….
e. Available at an affordable cost by country and commuity
 Health care systems
❑Intended to delivery healthcare services and represented by five
major sectors different from each other by health technology
1. Public health sector
a. Primary health care
Primary health centres
Sub centres

b. Hospitals/Health centres
Community health centres
Rural hospitals
District hospitals/health centres
Specialist hospitals
Teaching hospitals
d. Other agencies
c. Health insurance schemes
Employees State Insurance Defense services
Central Govt. Health Schemes Railways
Cont…

2. Private sector
a. Private hospitals, polyclinic, nursing homes and
dispensaries
b. General practitioners and clinics
3. Indigenous system of medicine
a. Ayurveda and Siddha
b. Unani and Tibbi
c. Homeopathy
d. Unregistered practitioners
4. Voluntary health agencies
5. National health programmes
Primary health care in India
 Introduction
❑In 1977, GoI launched Rural Health Scheme based on the
principle of “placing people’s health in people’s hand”

❑Subsequently in the international conference of Alma-

Ata(1978)the goal of “Health for all” by 2000 through
primary health care approach was set.

❑Keeping in view WHO “Health for all” by 2000 GoI

formulated National health policy 2002
Cont….

❑More recently GoI formulated NRHM and Indian Public Health

Standards (IPHS) in this regards

❑In order to provide quality care in the public health agencies of

health care delivery IPHS are being prescribed.

❑These standards provides basic promotive, preventive and

curative primary health care to the community and……
…….achieve and maintain an acceptable quality of care

❑These standards would help monitor and improve functioning

of the health care delivery system
 Rural Health care system in India
Community Health Centre (CHC)
A 30 bedded Hospital/ Referral unit for 4 no. of PHCs with
specialized Health Services

Primary Health Centre (PHC)

A Referral unit for 4-6 Subcentres; 4-6 bedded manned with a
Medical Officer in-charge and 14 subordinate paramedical staff
no. of PHCs with specialized Health Services

Sub Centre (SC)

Most peripheral contact point of community with Primary Health
Care system; manned with one MPW(M) and MPW(F)
 Rural Health care system in India
❑The health care infrastructure in rural areas has
been developed as a three tier system and is
based on the above population norms.
Population Norms

Health Facility Hilly/Tribal/Difficult

Plain Area
Area

Sub-Centre 5000 3000

Primary Health Centre 30,000 20,000

Community Health Centre 1,20,000 80,000

 Sub Center
❑The most peripheral and first contact point between the primary
health care system and the community.

❑The Ministry of Health & Family Welfare is providing 100%

Central assistance

❑They are established on the basis of

One SC for every 5,000 pop in general and…
One SC for every 3,000 pop in hilly, tribal and backward areas

❑Each Sub-Centre is manned by one Male and one female Health

Worker.

❑One Lady Health Worker (LHV) is entrusted with the task of

supervision of six Sub-Centers.
Cont….

❑Sub Centre are assigned tasks relating to

interpersonal communication
…..in order to bring about behavioral
change and provide services in relation to….
✔Maternal and child health,
✔Family welfare,
✔Nutrition,
✔Immunization,
✔Diarrhea control and
✔Control of communicable diseases programmes.

❑The sub centre are provided with basic drugs

for minor ailments.
 Primary Health Center
❑PHC is the first contact point between village
community and the Medical Officer.
❑The PHCs were envisaged to provide an
integrated curative and preventive health care to
the rural population with emphasis on preventive
and promotive aspects of health care.
❑The PHCs are established and maintained by the
State Governments.

❑At present, a PHC is manned by a Medical Officer

supported by 14 paramedical and other staff.
Cont….

❑It acts as a referral unit for 6 SubCentres.

❑It has 4 - 6 beds for patients.

❑The activities of PHC involve curative, preventive,

primitive and Family Welfare Services.

❑National Health Plan (1983) proposed

reorganization of PHCs on the basis of….
One PHC for every…..30,000 pop in Rural areas
One PHC for every…..50,000 pop in Urban areas
 Functions of PHCs
❑Medical care
❑Health programmes
❑MCH care and family planning
❑Health education and training
❑Referral services
❑Safe water supply and basic sanitation

❑Prevention and control of locally endemic diseases

❑Collection and reporting of vital events

❑Basic laboratory services

Staffing of PHCs

Source: IPHS 2012

 Community Health Center (CHC)
❑These were established by upgrading the primary health centers

❑CHCs are being established and maintained by the State Government.

❑centers,each community health center should cover a population of

8000 to 1.2 lakh

❑It is manned by four medical specialists i.e. Surgeon,

Physician, Gynecologist and Pediatrician and….
……supported by paramedical and other staff.

❑It has 30 in-door beds with one OT, X-ray, Labour Room and Laboratory
facilities.

❑It serves as a referral centre for 4 PHCs and also provides facilities for
obstetric care and specialist consultations.
 Functions of CHCs
❑Care of Routine and Emergency Cases in Surgery

Dressings, I&D, and surgery for Hernia, Hydrocele,

Appendicitis etc.
Emergencies like Intestinal Obstruction, Haemorrhage, etc.
Other management including nasal packing, tracheostomy,
foreign body removal etc.
Fracture reduction and putting splints/plaster cast.
Conducting daily OPD.

❑Care of Routine and Emergency Cases in Medicine

Daily OPD
Handling all the emergency and routine cases
 Cont…

❑Maternal Health

Minimum 4 ANC check ups including Registration &

associated services

✔1st visit: Within 12 weeks—preferably as soon as

pregnancy
✔2nd visit: Between 14 and 26 weeks
✔3rd visit: Between 28 and 34 weeks
✔4th visit: Between 36 weeks and term

24 hr delivery services including normal and assisted

delivery and cesarean section
Managing labour using Partograph.
Minimum 48 hours of stay after delivery, 3-7 days stay
post delivery for managing Complications
Cont….

❑Newborn Care and Child Health

Essential Newborn Care and Resuscitation

Counseling on Infant and young child feeding
Routine and emergency care of sick children
Full Immunization of infants and children against VPDs
Management of Malnutrition cases.

❑Family Planning

Counseling, provision of Contraceptives, NSV,

Laparoscopic Sterilization Services and their follow up.
Safe Abortion Services
Cont….

❑All National Health Programmes delivered through

CHCs

❑School health services

❑Others

Blood storage facility

Essential laboratory services
Referral (transport) services

❑Maternal Death review (MDR)

Staffing of CHCs
Cont…
Cont….