Inspiron Chromebook 11 3181 - Users Guide - en Us
Inspiron Chromebook 11 3181 - Users Guide - en Us
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 07
Rev. A00
Contents
2 Chromebook recovery................................................................................................................................... 5
Recovering the Chromebook............................................................................................................................................5
Step 1: Check for the "Chrome OS is missing or damaged" message...................................................................5
Step 2: Create the recovery USB flash drive or SD card........................................................................................ 5
Reinstall the Chrome Operating System................................................................................................................... 6
"Chrome OS verification is turned off" Message..................................................................................................... 6
Troubleshooting Tips.................................................................................................................................................... 7
5 Contacting Dell.............................................................................................................................................21
Contents 3
1
Set up your Chromebook
1 Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press the
power button to turn on the computer.
2 On the Welcome screen, select your language, keyboard layout, and choose which network to which the device will be connected. If
the network is secure, you will need to enter the proper password. After making these choices, click Let's go.
3 The next screen will display the Chrome OS terms of agreement. There will be a check box to allow automatic usage statistics and
crash reports to be sent to Google. You may choose to opt out of this if you wish. You must click Accept and continue to complete
the setup.
4 The next screen allows you to sign in using your Google account. If you do not have a Google account, you can create one at this point
or you can choose to continue and browse as a guest.
NOTE: When the device is set for enterprise enrollment, you will not be able to register the device until you coordinate with
your network administrator or cancel enterprise enrollment by pressing CTRL + Alt + E.
5 After entering your Google account information, you should be at the Chrome desktop. There will be icons for Google Apps, the
Chrome Browser, Gmail, Google Search (which also launches the Chrome Browser), Google Docs, You Tube, and the Get Started app.
NOTE: All account information and data stored on your Chromebook, such as photos, downloaded files, and saved networks, will
be deleted. Owner privileges for your primary account will also be reset. However, the actual Google Accounts and any data
synced to these accounts are not affected by the recovery process. After the recovery process is complete, you will be guided
through the initial setup again.
Prerequisites:
• A Chrome device, Windows, Mac, or the Linux computer with administrative rights.
• A 4 GB or larger USB flash drive or SD card.
If you see the Chrome OS verification is turned off message, refer to Chrome OS verification is turned off message section below.
Chromebook recovery 5
Operating System Instructions
2 Run the tool and follow the instructions that appear on your
screen.
3 After you recover your Chromebook, you must format your
USB flash drive or SD card using the Recovery Tool. If you do
not format your USB flash drive or SD card, you will not be
able to use all the storage space on your external device.
Additionally, your USB flash drive or SD card may not be
recognizable by Windows.
Create a recovery flash drive by using the Recovery Tool. The tool
may not be available in all languages.
After the process is complete, you might see an alert saying your
USB drive or SD card is unreadable. If this fails, try removing and
reinserting your USB drive or SD card. Your USB drive or SD card
should now be ready to use for recovery.
Create a recovery flash drive by using the Recovery Tool. The tool
may not be available in all languages.
You should now be able to start your Chromebook as normal. Because the data stored on your Chromebook has been cleared, you will need
to go through the initial setup again. Make sure you sign in with your primary Google Account, because this account will be set as the
owner account.
Press Ctrl+D to enter developer mode. If you press the space bar instead, you'll see a screen asking to recover your device.
6 Chromebook recovery
Troubleshooting Tips
Table 2. Troubleshooting tips
Question Solution
I am unable to recover my Chromebook To help ensure that you are running the latest version of Chrome
OS once you recover your Chromebook, we recommend creating
the recovery media with the latest version of Chrome OS and avoid
using recovery media that may contain an older version of the
operating system.
An error message An unexpected error has occurred. Try the following steps:
An error message You are using an out-of-date Chrome OS You should download an up-to date recovery image. Simply follow all
recovery image. the instructions exactly as specified in Step 2 above.
You successfully recovered your Chromebook but now you can not After you have completed recovery, you need to format your USB
use your USB or SD card with Windows or SD card using the recovery tool.
You successfully recovered your Chromebook but now Windows After you have completed recovery, you need to format your USB
does not recognize the whole size of the USB or SD card used for or SD card using the recovery tool.
recover.
Chromebook recovery 7
3
Views of Inspiron 3181
Front
1 Speakers
Right
1 Headset port
Left
Connect to a TV or another HDMI-in enabled device. Provides video and audio output.
4 USB 3.1 Gen 1 ports (2)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Base
1 Left-click area
Press to left-click.
2 Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.
3 Right-click area
Press to right-click.
4 Power button
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
NOTE: You can customize the power-button behavior in Power Options. For more information, see Me and My Dell at
www.dell.com/support/manuals.
1 Left microphone
Provides digital sound input for audio recording and voice calls.
2 Camera
Provides digital sound input for audio recording and voice calls.
Bottom
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your
computer and access warranty information.
Height:
Processors
Table 4. Processor specifications
Wattage 6W
L2 cache 2 MB
Flash EPROM 8 MB
Operating system
Chrome OS
Memory
Table 6. Memory specifications
Type LPDDR3
Maximum memory 4 GB
External:
Wireless module
Table 9. Wireless module specifications
Encryption
• 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Audio
Table 10. Audio specifications
Type High-Definition-Audio
Speakers Supported
Average 2W
Peak 2.5 W
Microphone Supported
Storage
Table 11. Storage specifications
Media-card reader
Table 12. Media-card reader specifications
Keyboard
Table 13. Keyboard specifications
Layout QWERTY
Number of keys
• United States and Canada: 74 keys
• United Kingdom: 75 keys
Size
• X = 19.05 mm key pitch
• Y = 18.05 mm key pitch
Keyboard
Dell Chromebook keyboards have a few extra features to help you browse the web effortlessly and efficiently. The keyboard contains a
dedicated search key and a new row of web shortcut keys. A standard USB Windows keyboard can also be used with the Chromebook,
Mute
Shortcut keys
Function Combination keys
Page up Press Alt and the up arrow
Page down Press Alt and the down arrow
Home Press Ctrl+Alt, and the up arrow
End Press, Ctrl+Alt and the down arrow
Delete Press Alt+Backspace
Toggle the bookmark bar Ctrl+Shift+B
Search current webpage Ctrl+F
Open a new tab Ctrl+T
Open a new window Ctrl+N
Open the link you clicked in a new background tab Press Alt and click a link
Switch to next tab Ctrl+Tab
Switch to next window Switch to next window
Sign out of Google Account Ctrl+Shift+Q
Close current tab Ctrl+W
To see more shortcuts, simply press Ctrl+Alt+? To open the keyboard viewer on your screen.
Camera
Table 16. Camera specifications
Location Front
Resolution:
Touchpad
Table 17. Touchpad specifications
Resolution
Horizontal 3061
Vertical 1637
Dimensions:
Touchpad
This page contains information for Dell Chromebook touchpad gestures.
The following table lists some gestures and actions supported by the Chromebook touchpad:
Touchpad gestures
Gestures Explanation
Simply move your finger across the touchpad.
Press down on the lower half of the touchpad. Since tap-to-click is enabled by default, you can quickly tap the
touchpad to click.
Swipe Quickly move two fingers left or right to go backward or forward on web pages or while using apps.
Click the item you want to move with one finger. With a second finger, move the item. Release both fingers to
drop the item at its new location.
Power adapter
Table 19. Power adapter specifications
Type 65 W
Temperature range:
Battery
Table 20. Battery specifications
Temperature range:
Life span (approximate) 1 year warranty for 300 cycles discharge/charge cycles
Display
Table 21. Display specifications
Touch options No
Video
Table 22. Integrated graphics specifications
The following table provides the detailed integrated graphics specifications of Inspiron 3181.
Controller External display support Memory size Memory type
Intel HD Graphics One HDMI port Shared system System memory
memory
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) –40°C to 65°C (–40°F to 149°F)
Altitude (maximum) –15.2 m to 3,048 m (–50 ft to 10,000 ft) –15.2 m to 10,668 m (–50 ft to 35,000 ft)
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
Contacting Dell 21