SAM HIGGINBOTTOM

UNIVERSITY OF AGRICULTURE,
TECHNOLOGY & SCIENCES,
PRAYAGRAJ, U.P.

Session: 2023-24
JOSEPH SCHOOL OF BUSINESS STUDIES
& COMMERCE

Master of Business Administration (MBA)

3rd Semester

Assignment on:
“MANAGEMENT INFORMATION SYSTEM”
Submitted to - Dr. SNEH P. DANIEL
Submitted by – VIKAS JAIN
ID – 22MBA027
Submitted on: __/__/2023
ACKNOWLEDGEMENT
I take this opportunity to express profound sincere gratitude to all those who helped me to
carry out this project successfully. I owe my gratitude to my school Dean Prof. (Dr.) Stephen
Das, JSBS, SHUATS for giving the opportunity and guidance for my summer training. I
sincerely thanks to Dr. Sneh P. Daniel for his guidance, encouragement and timely help. I
also thanks to all the faculty members for their guidance and support for my queries from
time to time for giving their valuable feedback to complete this project successfully.
I express my sincere gratitude to all my family members and Friend, who help me in
preparing MIS FRAMEWORK REPORT OF STATE BANK OF INDIA. They helped and
guided me in searching valuable information.
THANK YOU

VIKAS JAIN
22MBA027
MBA 3RD SEMESTER
JSBS & C , SHUATS

Sr. No Topic Page. No

CHAPTER I
1. 4-7
Introduction

CHAPTER II
2. 8 - 14
Results

CHAPTER III
3. 15
Finding and Suggestions

CHAPTER IV
4. 16
CONCLUSION
 INDEX

CHAPTER-I INTRODUCTION
State Bank of India (SBI) is an Indian Multinational, Public Sector Banking, and Financial Services. It is
statutory and is headquartered in Mumbai. The rich SBI history and legacy of over 200 years, empowers SBI
as the most trusted Bank by Indians through generations. SBI is the largest bank in India which serves over
44 crore customers of our nation. In this article, we are discussing the SBI History, Facts, and Recent
Updates.
State Bank of India (SBI), state-owned commercial bank and financial services company, nationalized by the
Indian government in 1955. SBI maintains thousands of branches throughout India and offices in dozens of
countries throughout the world. The bank’s headquarters are in Mumbai.

The oldest commercial bank in India, SBI originated in 1806 as the Bank of Calcutta. Three years later the
bank was issued a royal charter and renamed the Bank of Bengal. Along with the Bank of Bombay (founded
1840) and the Bank of Madras (founded 1843), it was one of three so-called presidency banks, each of
which was jointly owned by the provincial government and private subscribers. In 1921 the presidency
banks were merged to form the Imperial Bank of India (IBI), which then became the largest commercial
enterprise in the country. In 1955 the government of India and the country’s central bank, the Reserve Bank
of India (founded 1935), assumed joint ownership of IBI, which was renamed the State Bank of India. Four
years later, by the State Bank of India (Subsidiary Banks) Act, banks earlier operated by individual princely
states became subsidiaries of SBI. The Reserve Bank’s share of SBI was transferred to the government in
2007. Since nationalization, SBI has served the needs of Indian economic development through rural-
development initiatives and microcredit programs and by financing major agricultural and industrial projects
and raising loans for the government.

SBI is governed by a board of directors headed by a chairman. The chairman and managing directors of the
bank are appointed by the government.

New logo of SBI Old Logo of SBI

History of SBI
 The origin of the State Bank of India goes back to the establishment of the Bank of
Calcutta in Calcutta on 2 June 1806.

 Three years later the bank received its charter and was re-designed as the Bank of Bengal (2 January
1809).
 It was the first joint-stock bank of British India sponsored by the Government of Bengal. The Bank
of Bombay (15 April 1840) and the Bank of Madras (1 July 1843) followed the Bank of Bengal.
 These three banks remained at the apex of modern banking in India till their amalgamation as the
Imperial Bank of India on 27 January 1921.
 When India attained freedom, the Imperial Bank had a capital base (including reserves) of INR 11.85
crores, deposits and advances of INR 275.14 crores and INR 72.94 crores respectively, and a
network of 172 branches and more than 200 sub-offices extending all over the country.
  The All India Rural Credit Survey Committee recommended the creation of a state-partnered and
state-sponsored bank by taking over the Imperial Bank of India. Thus, an act was passed in
Parliament in May 1955 and the State Bank of India was constituted on 1 July 1955.
 Later, the State Bank of India (Subsidiary Banks) Act was passed in 1959, enabling the State Bank of
India to take over eight former State-associated banks as its subsidiaries (later named Associates).

BOARD OF DIRCTORS

CHAIRMAN DINESH KUMAR KHARA

MANAGING DIRECTOR ASHWANI BHATIA

MANAGING DIRECTOR SWAMINATHAN J.

MANAGING DIRECTOR C. S. SETTY

MANAGING DIRECTOR ASHWINI KUMAR TEWARI

SBI HEADQUATERS

Offices Location and Number

Corporate Centre (Mumbai)
Local Head Offices 17
Zonal Offices 101
Foreign Offices 208 in 36 countries

Subsidiaries of SBI
Subsidiaries and Joint Ventures

SBI Capital Markets Ltd.

SBI General Insurance Co. Ltd.

SBI Cards & Payment Services Ltd.

SBI Global Factors Ltd.

SBI Funds Management (P) Ltd.

SBI DFHI Ltd.

SBI Life Insurance Co. Ltd.

Current rates of SBI

Type of Loan: Interest Rates

Home Loan: 6.70%

Personal Loan: 6.70% up to 0.4% of the loan amount

· Up to 1 lakh – 2.70%
Saving Bank Account:
· Above 1 Lakh – 2.70%

Some facts about SBI

 John Mathai was the first chairman of SBI.
 State Bank of India is the country’s largest public sector bank in India.
 SBI is the only bank to have its payment aggregation solution – SBIePay which provides the
following benefits.
 Quick & Easy payment facility to customers on Merchant site.
 Diversified and cost-effective payment options to Merchants.
 Various value-added services such as detailed MIS, user-controlled merchant panel.
 SBI has been rated as the “Best Transaction Bank in India” & “Best Payment Bank in India” by The
Asian Banker under their Business Achievement Awards 2019.
 In 2017, the State Bank of India has launched a unified integrated app called YONO (You Need
Only One) that offers financial and lifestyle products.
 SBI has over 22,000 branches, 58,500 ATMs and 66,000 BC outlets.

Recent facts about SBI:

 SBI is the 43rd largest bank in the world and ranked 221st in the Fortune Global 500 list of the
world’s biggest corporations of 2020, being the only Indian bank on the list.
 SBI has approved an investment of INR 7250 Cr. in Yes Bank on March 12, 2020. The investment
has been made by purchasing 725 crore equity shares of Yes Bank for INR 10 per share.
 To allow SBI to take a 49% stake in YES Bank, RBI has relaxed its own rules which prohibit banks
from holding more than 10% in another bank.
 In March, SBI cards launched its IPO. The issue price of SBI Cards shares was fixed at INR 755 per
share.
 In March, SBI has disclosed Shishu e-Mudra app-based lending for instant action of working capital
loan up to INR 50000 to existing small businesses.
 In March, the State Bank of India (SBI) has removed its requirement of keeping a minimum
balance in the saving bank account (SB).
 In March, Sanjeev Nautiyal has been re-appointed as the MD and CEO of SBI Life Insurance
Company.
  In April, the State Bank of India has listed its green bonds worth $100 million on India International
Exchange Limited’s (INX) Global Securities Market Green Platform (GSM).
 In April, BSNL and SBI have jointly launched Bharat InstaPay, a UPI-based payment platform, to
allow all partners of BSNL to buy services for sale.
 In May, Fitch Ratings downgraded the viability ratings (VR) of State Bank of India (SBI), ICICI
Bank, and Axis Bank to BB and Bank of Baroda’s to BB-, citing the impact of covid-19 on the
operating environment.
 In May, the State Bank of India’s Eco wrap report projects India’s GDP growth rate for FY20 at
4.2% and (-) 6.8% for FY21.

CHAPTER-2 RESULTS

How does SBI making Money/Plans of SBI

The State Bank of India (SBI) is one of the oldest and most prominent financial institutions in India.
Founded in 1806 as the Bank of Calcutta, it was later renamed the Bank of Bengal in 1809. In 1921,
following the merger of the Bank of Bombay and Bank of Madras, the institution transformed into the
Imperial Bank of India. Finally, in 1955, the State Bank of India was formed after the Reserve Bank of India
acquired a controlling interest in the Imperial Bank of India.

The story of SBI is one of resilience and adaptability in the face of a constantly changing financial
landscape. In this blog post, we will explore the business model of SBI using Alexander Osterwalder’s
Business Model Canvas, a strategic management and entrepreneurial tool that allows organizations to
describe, design, and challenge their business models.

1. Value Proposition
SBI’s value proposition can be broken down into four key components: a wide range of financial products
and services, an extensive network of branches and ATMs, the trust and credibility of a government-backed
institution, and digital innovation.

1.1 A Wide Range of Financial Products and Services

SBI offers a comprehensive suite of financial products and services to cater to the diverse needs of its
customers, including retail banking, corporate banking, international banking, agricultural and rural banking,
and treasury services. The bank provides savings accounts, loans, mortgages, credit cards, insurance,
investments, and remittance services, among others. By offering a one-stop-shop for customers’ financial
needs, SBI creates value through convenience and accessibility.

1.2 Extensive Network of Branches and ATMs

With over 22,000 branches and 58,000 ATMs across India, SBI has one of the largest banking networks in
the country. This wide network enables customers to access banking services easily, even in remote areas.
Additionally, SBI’s international presence, with branches in over 30 countries, allows the bank to provide
seamless banking services to customers traveling or residing abroad.

1.3 Trust and Credibility

As a government-backed institution, SBI enjoys a high level of trust and credibility among its customers. In
times of economic uncertainty, customers are more likely to turn to SBI for their financial needs, given the
bank’s long history and the perceived stability of a government-owned bank.

1.4 Digital Innovation

Recognizing the importance of digital transformation in the banking industry, SBI has embraced technology
to offer a seamless and convenient banking experience to its customers. Through its digital platforms like
YONO (You Only Need One), customers can access a wide range of banking services, including account
management, fund transfers, bill payments, and online shopping, all through a single app.

2. Customer Segments
SBI caters to a diverse customer base that can be segmented into retail customers, corporate clients, and
government entities.

2.1 Retail Customers

SBI’s retail customers include individuals from all walks of life, including salaried employees, self-
employed professionals, business owners, students, and senior citizens. The bank offers a wide range of
products and services tailored to meet the specific needs of these individuals, such as savings accounts,
personal loans, home loans, car loans, education loans, credit cards, and insurance products.

2.2 Corporate Clients

SBI serves a wide range of corporate clients, from small and medium-sized enterprises (SMEs) to large
multinational corporations. The bank offers customized financial solutions to help these businesses grow and
expand, including working capital loans, term loans, trade finance, and cash management services.

2.3 Government Entities

As a government-owned bank, SBI also serves various government entities, such as central and state
government departments, public sector undertakings, and government-sponsored organizations. The bank
provides customized financial services to these entities, including treasury management, pension and payroll
processing, and tax collection services.

3. Channels
SBI uses a multi-channel approach to reach its customers, enabling them to access the bank’s products and
services through the following channels:

3.1 Branch Network

With its extensive branch network, SBI offers customers the convenience of face-to-face interactions and
personalized service. Customers can visit branches to open accounts, apply for loans, make deposits and
withdrawals, and seek financial advice from the bank’s relationship managers.

3.2 ATMs

SBI’s vast network of ATMs enables customers to withdraw cash, check account balances, and deposit cash
or cheques at their convenience, 24/7.

3.3 Digital Platforms

SBI has embraced digital transformation to offer a seamless and convenient banking experience to its
customers. Through its digital platforms, such as YONO, SBI customers can access a wide range of banking
services, including account management, fund transfers, bill payments, and online shopping, all through a
single app.

3.4 Phone Banking and Call Centers

SBI offers phone banking services and operates call centers to assist customers with their banking needs,
such as account-related queries, loan applications, and credit card requests.

4. Customer Relationships
SBI focuses on building long-term relationships with its customers by providing personalized service,
financial advice, and tailored products to meet their specific needs. The bank invests in customer
relationship management (CRM) systems to better understand customer preferences and behavior, enabling
it to offer targeted products and services. Additionally, SBI conducts regular customer satisfaction surveys
to gather feedback and identify areas for improvement.
 5. Key Activities
SBI’s key activities include:

5.1 Managing the Bank’s Assets and Liabilities

This involves managing the bank’s loan portfolio, including credit risk assessment, loan disbursement, and
recovery. SBI also manages its deposit base, ensuring that it has sufficient funds to meet customer
withdrawal demands and regulatory requirements.

5.2 Product Development and Innovation

SBI continually develops new financial products and services to cater to the evolving needs of its customers.
The bank also invests in digital innovation to enhance the customer experience and streamline its operations.

5.3 Marketing and Branding

SBI engages in various marketing and branding activities to build brand awareness and attract new
customers. These activities include advertising campaigns, public relations efforts, and sponsorship of
events.

5.4 Regulatory Compliance

As a financial institution, SBI must comply with a myriad of regulations and guidelines issued by the
Reserve Bank of India and other regulatory bodies. The bank invests in robust systems and processes to
ensure compliance and maintain its credibility in the market.

6. Key Resources
SBI’s key resources include:

6.1 Financial Capital

SBI’s financial capital, comprising its deposits, borrowings, and equity capital, is crucial for funding its
lending activities and meeting regulatory capital requirements.

6.2 Human Capital

SBI’s workforce, including its management team, relationship managers, and other employees, plays a
critical role in delivering high-quality products and services to its customers. The bank invests in talent
acquisition, training, and development to ensure it has a skilled and motivated workforce.

6.3 Physical Infrastructure

SBI’s extensive branch and ATM network, as well as its digital platforms, form the backbone of its service
delivery infrastructure. The bank also relies on its data centers and IT systems to support its operations.
6.4 Brand and Reputation

SBI’s strong brand and reputation as a government-backed institution provide it with a competitive
advantage in the market and help attract customers and build trust.

7. Key Partners
SBI collaborates with various partners to enhance its product offerings and deliver value to its customers.
Some of the bank’s key partners include:

7.1 Fintech Companies

SBI partners with fintech companies to leverage innovative technologies and offer cutting-edge financial
products and services to its customers. These collaborations enable the bank to stay ahead of the curve in the
rapidly evolving digital banking landscape.

7.2 Insurance and Asset Management Companies

SBI has partnered with insurance and asset management companies to offer a wide range of investment and
insurance products to its customers. These partnerships help the bank diversify its revenue streams and
provide added value to customers.

7.3 Payment Service Providers

SBI collaborates with payment service providers to facilitate seamless transactions for its customers. These
partnerships enable the bank to offer a wide range of payment options and improve the overall customer
experience.

7.4 Government and Regulatory Bodies

As a government-owned institution, SBI maintains strong relationships with government and regulatory
bodies. These relationships are essential for the bank to navigate the complex regulatory environment and
ensure compliance with all applicable laws and regulations.

8. Cost Structure
SBI’s cost structure can be broadly categorized into the following components:

8.1 Interest Expenses

Interest expenses, including interest paid on customer deposits and borrowings, represent a significant
portion of the bank’s costs. SBI must carefully manage its interest expenses to maintain profitability and
meet regulatory capital requirements.

8.2 Operational Expenses

Operational expenses include costs associated with running the bank’s branch and ATM network, such as
employee salaries, rent, utilities, and maintenance. SBI also incurs costs for its digital platforms, data
centers, and IT systems.
8.3 Marketing and Advertising Expenses

SBI invests in marketing and advertising campaigns to build brand awareness and attract new customers.
These expenses can include media placement, promotional materials, and event sponsorships.

8.4 Regulatory Compliance and Risk Management Expenses

The bank incurs costs to ensure regulatory compliance and manage risks, such as credit risk, market risk,
and operational risk. These expenses include investments in robust systems and processes, as well as fees
paid to regulatory authorities.

The State Bank of India’s success can be attributed to its strong value proposition, which is rooted in a wide
range of financial products and services, an extensive branch and ATM network, the trust and credibility of
a government-backed institution, and a commitment to digital innovation. The bank’s diverse customer
segments, multi-channel approach, and focus on long-term customer relationships further contribute to its
resilience and adaptability in the face of a constantly changing financial landscape.

By using Alexander Oster alder’s Business Model Canvas, we have dissected SBI’s business model to
understand the key components driving its success, from the value it delivers to customers to the resources
and partners it relies on to create that value. This analysis provides valuable insights for entrepreneurs,
business leaders, and policymakers seeking to learn from SBI’s remarkable journey and apply these lessons
in their own organizations or industries.

VARIOUS INFORMATION SYSTEM USED IN SBI BANK AND ITS

FUNCTIONALITY

Banks usually use core banking software process daily banking transactions like deposits, withdrawals,
account opening, loans, etc. SBI doesn't use an ERP but uses a core banking product called Bancs
implemented by TCS.

State Bank of India (SBI) selected TCS BaNCS to customize the software, implement the new core system
and provide ongoing operational support for its centralized information technology.

The implementation of the Core Banking solution from TCS BaNCS at SBI and its affiliate banks represents
the largest centralized core system implementation ever undertaken. The overall effort included the
conversion of approximately 140 million accounts held at 14,600 domestic branches of SBI and its affiliated
banks.

New Digital Payment System

Making digital payment services easily accessible to government employees through Employees' State
Insurance Corporation (ESIC), the State Bank of India (SBI) has inked a Memorandum of Understanding
(MOU) with ESIC for electronic payment-related services to all beneficiaries.

The move is likely to reduce time lags in digital payments in a secure mode. According to the agreement,
SBI will provide e-payment services directly to bank accounts of all ESIC beneficiaries and payees without
any manual intervention as an integrated and automated process.

it will thus make SBI provide e-payment integration with the Enterprise Resource Planning (ERP) processes
of ESIC through its Cash Management Product (CMP) e-payment technology platform.
The e-payment integration would affect statutory benefit payments to ESIC beneficiaries as well as other
payees with easy and timely transactions that will help in eliminating mistakes and errors caused by
repetitive and manual data entries.

The e-payment services by SBI acts as a payment aggregator that facilitates online payments of government
dues by the customers of any public/ private sector banks by using the payment gateway of SBI.

Any mode like debit card/ credit card/ mobile banking/ net banking facility provided by approximately 42
partner banks can be used by the users/ payers besides the facility of cash deposit at any branch across the
state. Now issuing 20 million cards in the past 15 months for State Bank of India, Venture Infotek has built
an ERP system to track every card of SBI through its entire processing lifecycle. Venture Infotek has also
developed exclusive Quality Check software for SBI and has set up a dedicated customer care center
operating 24/7, besides providing SBI with innovative products and services such as auto-response by email
to any query on card status within 60 seconds.

Other Information System Used in Bank

• Inter and Intra Bank (RTGS) Transfers

• Dealer-Originated Payments

• Interest MIS

• File Encryption

Key Features

• Secure Bulk Transaction

• Multi-Level Authorisation

• Tiered Interest Rate

• Fixed-Floating-Concession Interest Rates

Supply Chain In SBI

Electronic Vendor Financing Scheme (e-VFS ) and Electronic Dealer Financing Scheme (e-DFS) State Bank
of India introduces Supply Chain Finance by leveraging its state of the art technology for the convenience of
the customers. SCF will strengthen the relationship of SBI with the Corporate World by financing their
supply chain partners. Under the Supply Chain Finance Unit, we have established an online platform for
financing the Supply Chain partners of various Corporate.

A Web-Based Platform Which:

It provides convenient paperless banking.

Ensures Real-time online transfer of funds and MIS.

 It is fully customizable as per your business requirements.

Is capable of being fully integrated with Corporate Enterprises Resource Planning Software
(ERP)/SAP.

We offer two products on the supply chain to cater to the needs of both vendors and dealers:

Electronic Vendor Financing Scheme (e-VFS):

Financing Vendors/Suppliers for their receivables from Corporate buyers which are Industry Majors (IMs).
The Corporate buyers can upload the details raised by their Vendors on our Banks online platform which
results in instant credit to the Vendor account.

Electronic Dealer Financing Scheme (e-DFS):

Financing Dealers for their purchases from Corporate Sellers. Corporate Sellers make online requests to our
Bank's online platform for debiting the dealer's account by providing details of invoices raised on their
Dealers which results in immediate credit to the Corporate seller's account.

All our product offerings under Channel Finance are designed to ensure efficient management of the
working capital cycle and sustained growth and profitability of business partners.

SWOT Analysis of SBI

State Bank Of India (SBI) is one of the leading brands in the banking & financial services sector. State Bank
Of India (SBI) SWOT analysis evaluates the brand by its strengths & weaknesses which are the internal
factors along with opportunities & threats which are the external factors. Let us start the SWOT Analysis of
State Bank Of India (SBI):

 Strengths
 Weaknesses
 Opportunities
 Threats

A. Strengths:

1. SBI is the biggest bank in India with more than 14000 branches
2. State Bank Of India (SBI) has a separate act for itself. Thus, a special privilege for the bank
3. Biggest branch network in the country means good reach
4. First public sector to move to CBS
5. SBI has close to 300,000 people employed with it
6. Backing of the Govt of India gives a huge boost to the bank
7. State Bank Of India offers services like consumer banking, enterprise banking, insurance etc
8. It has a good brand visibility and awareness due to extensive marketing
9. SBI has its presence in more than 35 countries with close to 200 offices

Above are the strengths in the SWOT Analysis of State Bank Of India (SBI). The strengths of State Bank Of
India (SBI) looks at the key internal factors of its business which gives it competitive advantage in the
market and strengthens its position.

B. Weakness:

1. Immense competition means limited market share growth for SBI

2. International presence is less as compared to global banks

These were the weaknesses in the State Bank Of India (SBI) SWOT Analysis. The weaknesses of a brand
are certain aspects of its business which it can improve.

C. Opportunities:

1. Pool in talent to replace the going top management to serve the next generation
2. State Bank Of India (SBI) can make better use of CRM, technology and online space
3. Expansion into rural areas too boost its business
4. With focus on India going cashless, the bank can dominate the market with its extensive reach

Above we covered the opportunities in State Bank Of India (SBI) SWOT Analysis. The opportunities for
any brand can include prospects of future growth
D. Threat :

1. Consolidation among private banks can reduce market share for SBI
2. New bank licenses by RBI can affect operations
3. Foreign banks that have sophisticated products
4. SBI operations are often disrupted by slow government decisions and red tapism

The threats in the SWOT Analysis of State Bank Of India (SBI) are as mentioned above. The threats for any
business can be external factors which can negatively impact its business.

CHAPTER-3 FINDINGS
PERFORMANCE OF SBI IN LAST FINANCIAL YEAR 2021-22:

 Over the last one year, SBI share price has moved up from Rs 462.0 to Rs 561.1, registering a gain of
Rs 99.2 or around 21.5%.
 Meanwhile, the S&P BSE BANKEX is trading at 46,701.0 (up 2.1%). Over the last one year it has
moved up from 39,542.9 to 46,701.0, registering a gain of 7,158.2 points (up 18.1%).
  Overall, the S&P BSE SENSEX is up 7.8% over the year.
 Interest income during the year rose 4.3% on a year-on-year (YoY) basis.
 Interest expenses were up by 0.1% YoY during the same period.
 Operating expenses increased by 15.9% YoY during the year.
 The bank's net interest income (NII) increased by 9.6% YoY during the fiscal. Consequently, net
interest margins (NIM) witnessed a decline and stood at 2.9% in FY22 as against 3.0% in FY21.
 Other income increased by 9.1% YoY during the year.
 Net profit for the year increased by 57.9% YoY.
 Net profit margins during the year increased to 12.2% in FY22 from 8.1% in FY21.

CONCLUSION
The State Bank of India has made significant strides in the right direction. It has made remarkable
progress in expanding banking facilities in rural and semi-urban areas, as well as providing financial
assistance to agriculture, cooperative institutions, and small-scale industries.

 The State Bank of India has been mobilising deposits at an increasing rate.
 Over the years, there has also been significant progress in the field of credit expansion.
 The State Bank of India's branch network has expanded dramatically since its inception. The bank
had 497 branches in 1955; by 1969 and 2001, the number had increased to 1673 and 9078,
respectively. Currently, it has more than 22000 branches.
 The SBI's performance in terms of profits, efficiency, and capital adequacy has continued to
improve.
 Higher interest income from advances and investment operations, lower operating costs, and
improved foreign performance were the major contributors to improved net profits.
 Currently, the SBI has a network of 229 overseas offices with operations in 31 countries. These
foreign offices primarily serve the needs of the country's foreign trade and provide Indian
corporations with foreign currency resources.
 The State Bank of India (SBI) has taken significant steps toward improving technology and customer
service.
 The State Bank had made remarkable strides in rural credit. Since its inception, it has made
significant efforts to develop rural credit by providing credit to cooperative institutions and
agriculturists.