Credit Report: Experian
Credit Report: Experian
Credit Report
*All information reflected on this report will reflect on Credit Providers reports upon performing an enquiry on you.
Please note that this report must not be used for credit consideration. This enquiry does not have a footprint on the Bureau.
Privacy Statement: Kindly note that this document contains personal information (as regulated by the Protection of Personal Information Act 4
of 2013) and consumer credit information (as regulated by the National Credit Act 34 of 2005) and should be dealt with according to privacy
legislation in South Africa.
Specifically, it should only be used for the purpose for which it was provided, it should not be disclosed to any unauthorized third party and should
be dealt with confidentially and should be discarded and expunged once it has been used. Kindly report any unlawful use hereof to
za.info@experian.com
Private and Confidential
Index
Credit Score 3
Payment behaviour 3
Monthly Credit Exposure 4
Identity Information 4
Contact Information 4
Address Information 4
Employment Information 4
Accounts 5
Judgments 7
Debt Restructuring 7
About Experian South Africa 9
Free Dispute Process 9
How to Log a Dispute 9
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Credit Score
Your credit score is based on your full credit profile and was developed as a guide for you to track your credit risk status. There is no uniformed
credit score in South Africa. Service providers to credit providers (including credit bureaus) develop score models for their clients including credit
providers, depending on the client’s particular risk profiling criteria. Your score at credit providers and the different credit bureaus will therefore
be different. This score will therefore not necessarily be the score that a credit provider will look at when deciding whether or not to extend credit
to you as the credit provider may have developed its own score. Please also remember that credit scores will vary across the different credit
bureaus.
617
TM65-ID Number linked to a Debt Review application or grant
Payment behaviour
This graph is a visual representation of your accounts and repayment behaviour over the past 24 months.
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Identity Information
This section displays your identification and personal information.
Contact Information
This section displays your current and previous contact numbers.
Address Information
This section shows all the addresses currently or were previously linked to your profile that are.
Employment Information
This section displays information on your current and previous employment status.
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Accounts
This section contains further information on your existing and past credit accounts, it shows how you have managed these account
repayments each month as well as the current status of the account.
- - - - - OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
OCT NOV DEC JAN 2022 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2023 FEB MAR APR MAY JUN JUL AUG SEP 2023
120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+
OCT NOV DEC JAN 2022 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2023 FEB MAR APR MAY JUN JUL AUG SEP 2023
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OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
OCT NOV DEC JAN 2022 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2023 FEB MAR APR MAY JUN JUL AUG SEP 2023
120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+
OCT NOV DEC JAN 2022 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2023 FEB MAR APR MAY JUN JUL AUG SEP 2023
- - OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2021 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2022
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- - - - - - - - - - - - - - - - - - - - - - - OK
MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2021 FEB 2021
120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+ 120+
OCT NOV DEC JAN 2022 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2023 FEB MAR APR MAY JUN JUL AUG SEP 2023
Judgments
This section indicates any judgment taken against you. If you do not repay your debt or fail to respond to reminder letters, a credit provider can
apply for a judgment against you. The judgment is an order from a court of law (Magistrate or High court) which compels you to make the
outstanding payments and grants the creditor the right to take action against you in order to collect the outstanding debt.
Debt Restructuring
This section indicates whether you have applied for or are currently subject to debt restructuring via a registered debt counsellor.
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Since the acquisition of Compuscan in 2019, Experian now holds two databases of consumer information; this information is used by financial
services providers when performing a credit assessment and in some instances a score enquiry on you. We receive consumer data from
financial services providers when you make an application or update your details with the service provider. We also receive payment
information that reflects your payment behaviour, such as if you’ve made payments on time, have skipped payments or closed an account.
You can access your personal credit reports through either the My Credit Check or My Credit Expert portals.
• My Credit Check
o The My Credit Check portal, available at www.mycreditcheck.co.za, references data from the Experian Sigma database, which is the
historical Compuscan bureau database.
o Your My Credit Check credit report and credit score are generated from the Experian Sigma database.
• My Credit Expert
o The My Credit Expert portal, available at www.mycreditexpert.co.za, references data from the Experian database.
o Your My Credit Expert credit report and credit score are generated from the Experian database.
Note: Your credit score based on the Experian Sigma Database may be different to the one based on the Experian Database because the
formulas and variables used to create the scores differ. Currently, these two databases and the scoring models are kept separate.
Allow 20 business days for Experian to resolve your dispute or query. During this time, Experian will contact the supplier of the disputed data
for further information and evidence relating to the data. The information being disputed will be masked from display during the 20-business
day investigation period and a notice to this effect is displayed on the credit report during this period to notify the reader that there is a dispute
under way and that all the information is not reflected on the credit report. If, at the end of this period, Experian does not receive credible
evidence from the supplier to support the data, the dispute will be resolved in your favour.
If you are dissatisfied with the outcome, you have the right to refer the matter as follows:
National Credit Regulator – 0860 627 627
Credit Ombudsman who can assist where their member is the data supplier – 0861 662837
Banking Ombudsman for disputes related to banking products – 0860 800 900
To challenge information on your credit report generated from the Experian Sigma database, please contact Consumer Care:
o Email: eza.consumer@experian.com
o Phone: 0861 51 41 31
o Email: eza.consumer@experian.com
o Phone: 0861 10 56 65
Remember to include a copy of your ID and proof of address (no older than 3 months) when logging a dispute.
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