Eaton® 9355 UPS

10/15 kVA
User’s Guide

p/n: 164201594
Revision K1
 Class A EMC Statements
FCC Part 15

NOTE This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.

ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES 003.
Cet appareil numérique de la classe A respect et outes les exigences du Reglement sur le matériel
brouilleur du Canada.

IEC 62040-2
Some configurations are classified under IEC 62040-2 as “C2 UPS for Unrestricted Sales
Distribution.”

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To ensure you have the most up-to-date content and information for this product, please review the
latest manual revision on our website, www.eaton.com/9355.

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 P-110000654-001 Revised: December 21st, 2018
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Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 UPS Standard Features ................................................................................................................................ 2
1.1.1 Control Panel ....................................................................................................................................... 2
1.1.2 Customer Interface ............................................................................................................................... 2
1.1.3 Advanced Battery Management............................................................................................................... 2
1.2 Options and Accessories.............................................................................................................................. 3
1.2.1 Extended Battery Module (EBM).............................................................................................................. 3
1.2.2 Parallel System .................................................................................................................................... 3
1.2.3 Monitoring and Communication ............................................................................................................... 3
1.3 Battery System .......................................................................................................................................... 4
1.3.1 Battery Configurations ........................................................................................................................... 4
1.4 Using This Manual ...................................................................................................................................... 4
1.5 Conventions Used in This Manual .................................................................................................................. 4
1.6 Symbols, Controls, and Indicators .................................................................................................................. 5
1.7 For More Information .................................................................................................................................. 6
1.8 Getting Help .............................................................................................................................................. 6
1.9 Equipment Registration ............................................................................................................................... 6

2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Consignes de Sécurité ................................................................................................................................. 8
2.1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS ............................................... 8
2.2 Advertencias de Seguridad ........................................................................................................................... 9
2.2.1 INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES ..................................... 9

3 UPS Installation Plan and Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.1 Creating an Installation Plan ........................................................................................................................ 11
3.2 Preparing the Site ..................................................................................................................................... 11
3.2.1 Environmental and Installation Considerations .......................................................................................... 11
3.3 UPS System Power Wiring Preparation ......................................................................................................... 24
3.4 Inspecting and Unpacking the Equipment ...................................................................................................... 28

4 UPS System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.1 Preliminary Installation Information............................................................................................................... 31
4.2 Unloading the UPS Cabinet from the Pallet..................................................................................................... 31
4.2.1 Three-High Cabinets or Two-High EBM Cabinets ....................................................................................... 31
4.2.2 Two-High UPS Cabinets ....................................................................................................................... 35
4.3 External AC Power Wiring Installation ........................................................................................................... 41
4.3.1 Selecting an Installation Option.............................................................................................................. 41
4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring Installation........................................................ 41
4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch ................................................................................... 45
4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch ................................................................................... 52

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4.4 Stabilizing the Cabinet ............................................................................................................................... 60

4.5 Internal Battery Tray Wiring Connections ....................................................................................................... 64
4.6 Extended Battery Module Installation............................................................................................................ 69

5 UPS Wiring Diagram Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

6 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6.1 Installing Communication Options and Control Terminals .................................................................................. 81
6.2 Communication Options ............................................................................................................................ 85
6.2.1 DB-9 Communication Port .................................................................................................................... 86
6.2.2 X-Slot Cards....................................................................................................................................... 87
6.2.3 Remote Monitor Panel ......................................................................................................................... 87
6.2.4 Industrial Relay Card............................................................................................................................ 90
6.2.5 Power Management Software............................................................................................................... 91
6.3 Control Terminals ..................................................................................................................................... 91
6.3.1 Remote Emergency Power-off .............................................................................................................. 92
6.3.2 Relay Output Contacts ......................................................................................................................... 93
6.3.3 Programmable Signal Inputs.................................................................................................................. 93

7 UPS Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

7.1 Control Panel Functions ............................................................................................................................. 95
7.1.1 Changing the Language........................................................................................................................ 96
7.1.2 Display Functions ............................................................................................................................... 96
7.1.3 User Settings..................................................................................................................................... 96
7.2 Initial UPS Startup..................................................................................................................................... 98
7.2.1 Normal Mode Startup .......................................................................................................................... 99
7.2.2 Starting the UPS on Battery ................................................................................................................ 100
7.2.3 Internal Bypass Startup ...................................................................................................................... 100
7.2.4 UPS Maintenance Bypass Startup ........................................................................................................ 101
7.2.5 Wall-Mounted Maintenance Bypass Startup ........................................................................................... 101
7.3 Single UPS Shutdown.............................................................................................................................. 101
7.4 Operating the UPS Maintenance Bypass Switch ........................................................................................... 101
7.4.1 Single UPS Bypass............................................................................................................................ 103
7.4.1.1 Transfer the load from the UPS to maintenance bypass:.................................................................... 103
7.4.1.2 Transfer the load from maintenance bypass to the UPS..................................................................... 103
7.5 Operating the Wall-Mounted Bypass Cabinet................................................................................................ 103
7.6 Configuring the UPS for EBMs .................................................................................................................. 105

8 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

8.1 UPS and Battery Care .............................................................................................................................. 107
8.1.1 Storing the UPS and Batteries ............................................................................................................. 107
8.2 When to Replace Batteries ....................................................................................................................... 107
8.3 Recycling the Used Battery or UPS............................................................................................................. 107

vi Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

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9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
9.1 Typical Alarms and Conditions ................................................................................................................... 109
9.2 Silencing the Alarm ................................................................................................................................. 110

10 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

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viii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

List of Figures

Figure 1. The Eaton 9355 UPS and EBM (3-High Cabinets Shown) ........................................................................ 1
Figure 2. UPS Cabinet Dimensions (2-High Front and Right Side Views) ............................................................... 14
Figure 3. Extended Battery Module Dimensions (2-High Front and Right Side Views) ............................................. 15
Figure 4. UPS Cabinet Dimensions (3-High Front and Right Side Views) ............................................................... 16
Figure 5. Extended Battery Module Dimensions (3-High Front and Right Side Views) ............................................. 17
Figure 6. UPS Cabinet Dimensions (2 or 3-High Top and Bottom Views) ............................................................... 18
Figure 7. Extended Battery Module Dimensions (2 or 3-High Top and Bottom Views).............................................. 19
Figure 8. 2-High UPS Cabinet Center of Gravity ............................................................................................... 20
Figure 9. 2-High EBM Cabinet Center of Gravity .............................................................................................. 21
Figure 10. 3-High UPS Cabinet Center of Gravity ............................................................................................... 22
Figure 11. 3-High EBM Cabinet Center of Gravity .............................................................................................. 23
Figure 12. Removing the Stabilizing Bracket Bolts ............................................................................................. 32
Figure 13. Removing the Brackets and Shipping Pad.......................................................................................... 33
Figure 14. Unloading the Cabinet ................................................................................................................... 34
Figure 15. Removing the Pallet...................................................................................................................... 35
Figure 16. Removing the Vertical Bracket ........................................................................................................ 36
Figure 17. Reinstalling the M4 Screws and Remove Pallet Brackets ...................................................................... 37
Figure 18. Removing the Front Shipping Bracket and Shipping Pad ....................................................................... 38
Figure 19. Unloading the Cabinet ................................................................................................................... 39
Figure 20. Removing the Pallet...................................................................................................................... 40
Figure 21. UPS Rear View (3-High Shown) ....................................................................................................... 42
Figure 22. UPS with Input Isolation Transformer Rear View ................................................................................. 43
Figure 23. UPS Terminal Block (3-High Shown) ................................................................................................. 44
Figure 24. Input Isolation Transformer Terminal Block ........................................................................................ 45
Figure 25. Version 1 Bypass Cabinet Front Cover .............................................................................................. 46
Figure 26. Version 1 Internal Cover................................................................................................................. 47
Figure 27. Version 1 Bypass Breaker .............................................................................................................. 47
Figure 28. UPS Rear View (3-High Shown) ....................................................................................................... 48
Figure 29. UPS Terminal Block (3-High Shown) ................................................................................................. 49
Figure 30. Version 1 UPS Output to Bypass Cabinet Wiring ................................................................................. 50
Figure 31. Version 1 Load Connections ........................................................................................................... 51
Figure 32. Version 1 Bypass AC Input Wiring.................................................................................................... 52
Figure 33. Version 2 Bypass Cabinet Front Door and Cover ................................................................................. 53
Figure 34. Version 2 Bypass Cabinet Front Cover Open ...................................................................................... 54
Figure 35. Version 2 Bypass Cabinet Internal Cover ........................................................................................... 54
Figure 36. Version 2 Bypass Cabinet Bypass Breaker ......................................................................................... 55
Figure 37. UPS Rear View (3-High Shown) ....................................................................................................... 56
Figure 38. UPS Terminal Block (3-High Shown) ................................................................................................. 57
Figure 39. Version 2 Bypass Cabinet UPS Output to Bypass Wiring....................................................................... 58

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 ix

List of Figures

Figure 40. Version 2 Bypass Cabinet Load Connections ...................................................................................... 59

Figure 41. Version 2 Bypass Cabinet Bypass AC Input Wiring .............................................................................. 60
Figure 42. Lowering the Leveling Feet ............................................................................................................ 61
Figure 43. Stabilizing Bracket with One Cabinet ................................................................................................ 62
Figure 44. Stabilizing Bracket with Two Cabinets .............................................................................................. 63
Figure 45. Stabilizing Bracket with Three Cabinets............................................................................................. 64
Figure 46. Removing the Front Covers ............................................................................................................ 66
Figure 47. Battery Panel (Dead Front) ............................................................................................................. 67
Figure 48. Internal Battery Tray Wiring Connections........................................................................................... 68
Figure 49. Internal Battery Tray Wiring Diagram ................................................................................................ 69
Figure 50. Typical EBM Installation (2-High Cabinets Shown) ............................................................................... 70
Figure 51. Front Ground Strap Installation (2-High Cabinets Shown) ...................................................................... 71
Figure 52. UPS Wiring Diagram ..................................................................................................................... 73
Figure 53. UPS with Extended Battery Modules Wiring Diagram .......................................................................... 74
Figure 54. UPS with Input Isolation Transformer Wiring Diagram .......................................................................... 75
Figure 55. Wall-Mounted Bypass Switch (Version 1) Bypass Wiring Diagram........................................................... 76
Figure 56. UPS with Input Isolation Transformer and Version 1 Wall-Mounted Bypass Wiring Diagram ......................... 77
Figure 57. Version 2 Bypass Cabinet Bypass Wiring Diagram – without Maintenance Isolation Switch (MIS).................. 78
Figure 58. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS................................................................ 78
Figure 59. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring Diagram .............. 79
Figure 60. Communication Options and Control Terminals .................................................................................. 81
Figure 61. Removing the Front Covers ............................................................................................................ 82
Figure 62. Installing Communication Cables ..................................................................................................... 83
Figure 63. Removing Knockout Tabs .............................................................................................................. 84
Figure 64. Reinstalling the Front Covers .......................................................................................................... 85
Figure 65. Communication Port ..................................................................................................................... 86
Figure 66. Optional X-Slot Cards .................................................................................................................... 87
Figure 67. Remote Monitor Panel .................................................................................................................. 88
Figure 68. RMP Dimensions ......................................................................................................................... 88
Figure 69. RMP Top Internal View.................................................................................................................. 89
Figure 70. Industrial Relay Card ..................................................................................................................... 90
Figure 71. External Control Terminal Connections ............................................................................................. 92
Figure 72. Eaton 9355 UPS Control Panel ........................................................................................................ 95
Figure 73. Maintenance Bypass Switch......................................................................................................... 102

x Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

List of Tables

Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation................................................... 12

Table 2. UPS Cabinet Weights ..................................................................................................................... 13
Table 3. UPS Cabinet Clearances ................................................................................................................. 13
Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring ........................................................ 25
Table 5. Eaton 9355 10–15 kVA UPS with Version 1 Wall-Mounted Bypass Switch: Recommended Terminal Block
Wiring ......................................................................................................................................... 27
Table 6. Eaton 9355 10–15 kVA UPS with Version 2 Wall-Mounted Bypass Switch: Recommended Terminal Block
Wiring ......................................................................................................................................... 28
Table 7. Communication Port Pin Assignment................................................................................................. 86
Table 8. RMP Wire Terminations .................................................................................................................. 89
Table 9. IRC Wire Terminations.................................................................................................................... 90
Table 10. Programmable Signal Inputs ............................................................................................................ 93
Table 11. Menu Map for Display Functions ...................................................................................................... 96
Table 12. User Settings................................................................................................................................ 97
Table 13. UPS-Mounted Bypass Switch Positions............................................................................................ 102
Table 14. Model List.................................................................................................................................. 111
Table 15. Dimensions and Weights .............................................................................................................. 111
Table 16. Environmental and Safety Specifications .......................................................................................... 112
Table 17. Technical Specifications ................................................................................................................ 112
Table 18. Model Specifications — 10 kVA Model............................................................................................. 113
Table 19. Model Specifications — 15 kVA Model............................................................................................. 113
Table 20. Battery Specifications................................................................................................................... 113
Table 21. Battery Runtimes (in Minutes) at Full Load ........................................................................................ 114

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 xi

List of Tables

xii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 1 Introduction

The Eaton® 9355 UPS uninterruptible power supply (UPS) is a true online, double-conversion three-phase
system that can be used to prevent loss of valuable electronic information and minimize equipment downtime.
It is ideal for protecting essential information technology and electrical engineering infrastructure in corporate,
telecom, health care, banking, and industrial applications.

The Eaton 9355 UPS continually monitors incoming electrical power and removes the surges, spikes, sags, and
other irregularities that are inherent in commercial utility power. Working with a building's electrical system, the
UPS supplies clean, consistent power that sensitive electronic equipment requires for reliable operation. During
brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard
operation.
With the Eaton 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the
integrity of your systems and equipment. Figure 1 shows the Eaton 9355 UPS and an optional Extended
Battery Module (EBM).

! IMPORTANT
Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
warranty terms specified on the product's resources page become void. See Chapter 11 Warranty for details.
This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in
advance (a minimum two-week notice is required) to reserve a preferred startup date.

Figure 1. The Eaton 9355 UPS and EBM (3-High Cabinets Shown)

9355 UPS 9355 EBM

Providing outstanding performance and reliability, the Eaton 9355 UPS's unique benefits including the
following:

• Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and
provides consistent power to your equipment without draining the battery.
• More wattage in less space with a 0.9 power factor–protecting more equipment and leaving more room
for expansion.
• Support for Powerware Hot Sync paralleling of multiple modules for redundancy or extra capacity.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 1

Introduction

• Input current total harmonic distortion (THD) of less than five percent, using active input power factor
correction.
• ABM® technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life.
• Up to three hours of extended runtime with added EBMs.
• Advanced power management software, providing tools to monitor and manage power devices on your
network, is available via the Eaton website, www.Eaton.com/downloads.
• Emergency shutdown control through the remote emergency power-off (REPO) port.
• Start-on-battery capability for powering up the UPS even if utility power is not available.
• Standard communication options with a DB-9 serial port, relay output contacts, and programmable signal
inputs.
• Optional X-Slot® cards with enhanced communication capabilities for increased power protection and
control.

1.1 UPS Standard Features

The UPS has many standard features that provide cost-effective and consistently reliable power protection. The
descriptions in this section provide a brief overview of the UPS standard features.

1.1.1 Control Panel

The control panel, located on the front of the UPS, has a four-button graphical LCD with backlight. It provides
useful information about the UPS itself, load status, events, measurements, and settings.

See Chapter 7 UPS Operating Instructions for additional information.

1.1.2 Customer Interface

• Building Alarm Monitoring – Up to four inputs in the UPS are available to connect the facility's alarm
system contacts. Some system configurations may limit the number of inputs available. The UPS uses
these inputs to monitor the building alarms in addition to the UPS status.
• X-Slot Communication Bays – Two communication bays are standard equipment. Up to two
communication cards can be installed in the UPS at any time.

For additional information on these topics, see Chapter 6 Communication.

1.1.3 Advanced Battery Management

Advanced Battery Management (ABM) technology uses sophisticated sensing circuitry and a three-stage
charger. The charger is a high-frequency, IGBT-based power conversion stage that extends the useful service
life of UPS batteries by isolating the battery from the electrical environment, except for periodic charging or
reserve mode operation. ABM also protects batteries from damage due to high current charging and inverter
ripple currents. Charging at high currents can overheat and damage batteries.

ABM extends battery life by keeping the batteries charged and performing periodic battery testing. The battery
test checks the batteries by transferring to battery mode. During the test the battery voltage is constantly
monitored to determine Battery Health. ABM is intended for VRLA style batteries.
An ABM charging cycle starts with the charger driving the battery voltage at maximum current limit, to a
battery charge level of 2.30volts/cell. The time it takes for the voltage to reach the battery charge level is saved
as the battery charge time. If the battery charge time exceeds 24 hours, an alarm sounds.
When the battery reaches the float level, the battery is charged at the float level for 48 hours. Due to charger
capability, some battery cabinet configurations extend float level to 72 hours. Twenty-four hours into the float
period, a series of battery tests are performed to check the battery health. The float level charge continues
after a successful test.

2 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Introduction

After initial startup, the battery run time on the front panel display indicates two minutes. After the 24-hour float
charging period and automated battery testing, the actual battery run time is determined and the actual battery
run time is displayed.

After the float period is completed, the charger is disconnected and the batteries are allowed to rest for up to
672 hours (28 days) maximum rest time. If the battery voltage falls below the opportunity charge level of 2.1V/
cell during the first 240 hours (10 days) of the rest period, an alarm sounds.

An ABM charge cycle is initiated whenever one of these four conditions occurs since the last charge cycle:
• The batteries have rested over the maximum rest time of 672 hours.
• Accumulated discharge time is over a maximum battery discharge time of 20 seconds.
• Battery voltage is under the opportunity charge level of 2.1 volts/cell and the cabinet has been in rest mode
for longer than 240 hours.
• A Battery Test command has been initiated.

1.2 Options and Accessories

Contact an Eaton sales representative for information about the following options.

1.2.1 Extended Battery Module (EBM)

Battery backup protection with additional runtime can be provide by equipping the UPS system with up to four
Extended Battery Modules (EBMs) containing sealed lead-acid, maintenance-free batteries. The EBMs are
housed in single, free-standing cabinets designed for line-up-and-match installation, but may be installed
separate from the UPS cabinet. An external battery disconnect switch or tie point must be used when three or
four EBMs are located separate from the UPS cabinet. The EBMs may be installed on either the right or left
side of the UPS cabinet. The recommended installation location for adjacent battery cabinets is on the right side
of the UPS cabinet.

1.2.2 Parallel System

Up to four 9355 UPSs can be paralleled for either redundancy or extra capacity using Eaton’s patented
Powerware Hot Sync paralleling technology. Powerware Hot Sync also enables wireless paralleling in the event
of a communications failure, providing the industry’s only truly redundant paralleling solution.

1.2.3 Monitoring and Communication

X-Slot Cards – Optional X-Slot cards support several protocols, such as SNMP, SMTP, HTTP, Modbus®, and
TCP/IP. See Chapter 6 Communication, for additional information on monitoring and communication features.
Remote Monitoring Device (RMD) – An optional RMD contains a touch screen status display and a local
audible alarm, allowing monitoring of the operational status and alarm condition of the UPS from virtually any
location within the facility, up to 300 feet from the UPS.
Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual, listed in
paragraph 1.7 For More Information, for additional information.

PredictPulse™ Remote Monitoring and Management Service – PredictPulse is a subscription monitoring

and management service from Eaton that collects and analyzes data from connected power infrastructure
devices, providing us with the insight needed to make recommendations and take action on your behalf. It’s
also powered by CA Technologies, bringing together the best in hardware and software. Like a second set of
eyes on your power infrastructure, PredictPulse provides 24/7 remote monitoring of alarms and system
performance (load, temperature/humidity, battery health, energy savings and service level) to reduce downtime
risk and expedite repairs. PredictPulse also shares real-time status and trend information via an online
dashboard and smartphone mobile app (Apple and Android), giving subscribers insights about past and current
performance, a list of all active alarms, and asset management data (i.e., battery date codes, last and next
scheduled service dates, firmware versions). The service notifies customers of critical alarms, supports remote
diagnostics, and facilitates smart dispatch of technicians. PredictPulse requires a Gigabit Industrial Gateway

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 3

Introduction

Card X-Slot (INDGW-X2) connectivity card in an X-Slot communication bay and an Environmental Monitoring
Probe (EMP) for battery temperature/humidity monitoring. See Chapter 6 Communication, for additional
information.

1.3 Battery System

The battery system provides emergency short-term backup power to safeguard operation during brownouts,
blackouts, and other power interruptions.

1.3.1 Battery Configurations

The 9355 UPS battery system can be internal to the UPS cabinet, an Extended Battery Module/s (EBM)s, or a
combination of both. The EBMs are connected in parallel with the internal batteries to provide extended run
time. The battery system is equipped with sealed lead-acid, maintenance-free batteries.

An external battery disconnect switch or tie point must be used when battery systems are located separate
from the UPS cabinet and wiring exceeds the number of battery terminals available.
A supplemental 48 Vdc shunt trip signal for the battery disconnect device is provided by the UPS, but is not
required for normal operation.

1.4 Using This Manual

This manual describes how to install and operate the Eaton 9355 UPS. Read and understand the procedures
described in this manual to ensure trouble-free installation and operation. In particular, be thoroughly familiar
with the REPO procedure or the LOAD OFF procedure, see Chapter 7 UPS Operating Instructions.

The information in this manual is divided into sections and chapters. The system, options, and accessories
being installed dictate which parts of this manual should be read. At a minimum, Chapter 1 Introduction
through Chapter 4 UPS System Installation and Chapter 7 UPS Operating Instructions should be
examined.

Read through each procedure before beginning the work. Perform only those procedures that apply to the UPS
system being installed or operated.

1.5 Conventions Used in This Manual

This manual uses these type conventions:
• Bold type highlights important concepts in discussions, key terms in procedures, and menu options, or
represents a command or option that you type or enter at a prompt.
• Italic type highlights notes and new terms where they are defined.
• Screen type represents information that appears on the screen or LCD.

Icon Description

Note Information notes call attention to important features or instructions.

[Keys] Brackets are used when referring to a specific key, such as [Enter] or [Ctrl].

In this manual, the term UPS refers only to the UPS cabinet and its internal elements. The term UPS system
refers to the entire power protection system – the UPS cabinet, an external battery system, and options or
accessories installed.
The term line-up-and-match refers to accessory cabinets that are physically located adjacent to the UPS. The
term standalone refers to accessory cabinets that are located separate from the UPS.

Left and right side notations are referenced standing in front of the cabinet.

4 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Introduction

1.6 Symbols, Controls, and Indicators

The following are examples of symbols used on the product to alert you to important information:

RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock symbol.

CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for

additional information, such as important operating and maintenance instructions.

This symbol indicates that you should not discard the product in the trash. This product
must be disposed of properly. For more information, contact your local recycling/reuse or
hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or
hazardous waste center.

ON - Indicates that the switch is in the ON position.

OFF - Indicates that the switch is in the OFF position.

PHASE - The word “phase.”

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 5

Introduction

1.7 For More Information

Refer to the Eaton 9355 Parallel UPS 10/15 kVA User’s Guide for the following additional information:
• Installation instructions, including site preparation, planning for installation, wiring and safety information,
and detailed illustrations of cabinets with dimensional and connection point drawings
• Operation, including breakers, standard features and optional accessories, procedures for using the bypass
functions, and information about maintenance

Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual for additional
installation and operating instructions.
• Visit www.eaton.com/powerquality or contact an Eaton service representative for information on how to
obtain copies of these manuals.

1.8 Getting Help

If help is needed with any of the following:
• Scheduling initial startup
• Regional locations and telephone numbers
• A question about any of the information in this manual
• A question this manual does not answer
Please call the Customer Reliability Center at:

United States: 1-800-843-9433

Canada: 1-800-461-9166 ext 260
All other countries: Call your local service representative

Please have the following information ready when you call for service:

• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
Please use the following e-mail address for manual comments, suggestions, or to report an error in this
manual:
E-ESSDocumentation@eaton.com

1.9 Equipment Registration

Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.

Model Number:

Serial Number:

6 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 2 Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

This manual contains important instructions that you should follow during installation and maintenance of the
UPS and batteries. Please read all instructions before operating the equipment and save this manual for future
reference.

This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.

• This UPS contains its own energy source (batteries). The UPS output may carry live voltage even when the
UPS is not connected to an AC supply.
• To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity controlled, indoor
environment, free of conductive contaminants. Ambient temperature must not exceed 40°C (104°F). Do
not operate near water or excessive humidity (95% maximum).
• To reduce the risk of fire, connect only to a circuit provided with 100 amperes maximum branch circuit
overcurrent protection in accordance with the National Electrical Code® (NEC®), ANSI/NFPA 70.
• Output overcurrent protection and disconnect switch must be provided by others.

CAUTION
• Batteries can present a risk of electrical shock or burn from high short circuit current. Observe proper
precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 7

Safety Warnings

2.1 Consignes de Sécurité

2.1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS

! IMPORTANT
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure
d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter entièrement ces instructions
avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.

Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de réparation doit être
EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ. AUCUNE PIÈCE RÉPARABLE PAR
L'UTILISATEUR ne se trouve dans l'onduleur.

• Cet onduleur renferme sa propre source d'énergie (batteries). Les prises de sortie peuvent être sous
tension même lorsque l'onduleur n'est pas branché sur le secteur.
• Pour réduire les risques d'incendie et de décharge électrique, installer l'onduleur uniquement à l'intérieur,
dans un lieu dépourvu de matériaux conducteurs, où la température et l'humidité ambiantes sont
contrôlées. La température ambiante ne doit pas dépasser 40 °C. Ne pas utiliser à proximité d'eau ou dans
une atmosphère excessivement humide (95 % maximum).
• La protection contre une surintensité pour le(s) circuit(s) de sortie de courant alternatif doit être fournie par
un autre fournisseur.
• Les interrupteurs de déconnexion convenables pour le(s) circuit(s) de sortie de courant alternatif doivent
être fournie par un autre fournisseur.

ATTENTION!
• Les batteries peuvent présenter un risque de décharge électrique ou de brûlure par des courts-circuits de
haute intensité. Prendre les précautions nécessaires.
• Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans
votre localité.
• Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser.

8 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Safety Warnings

2.2 Advertencias de Seguridad

2.2.1 INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES

! IMPORTANT
Este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del
SIE y de las baterías. Por favor, lea todas las instrucciones antes de poner en funcionamiento el equipo y
guarde este manual para referencia en el futuro.

Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben ser efectuados
SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL
USUARIO PUEDA REPARAR dentro del SIE.

• Este SIE contiene su propia fuente de energía (las baterías). Los receptáculos de salida pueden transmitir
corriente eléctrica aun cuando el SIE no esté conectado a un suministro de corriente alterna (c.a.).
• Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar cubierto, con
temperatura y humedad controladas, libre de contaminantes conductores. La temperatura ambiente no
debe exceder los 40°C. No trabaje cerca del agua o con humedad excesiva (95% máximo).
• La protección contra exceso de corriente para el/los circuito(s) de CA de salida será suministrada por
terceros.
• Los interruptores de desconexión debidamente clasificados para el/los circuito(s) de CA de salida serán
suministrados por terceros.

PRECAUCIÓN
• Las baterías pueden presentar un riesgo de descargas eléctricas o de quemaduras debido a la alta
corriente de cortocircuito. Preste atención a las instrucciones correspondientes.
• Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los
requisitos pertinentes.
• Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 9

Safety Warnings

10 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 3 UPS Installation Plan and Unpacking

Use the following basic sequence of steps to install the UPS:

1. Create an installation plan for the UPS system.

2. Prepare your site for the UPS system.
3. Inspect and unpack the UPS cabinet.
4. Unload and install the UPS cabinet, and wire the system.
5. Complete the Installation Checklist.
6. Have authorized service personnel perform preliminary operational checks and start up the system.

The instructions are intended for the chief operator/system supervisor, electrical consultants, and installation
electricians. Local regulations and electrical code must be followed during the UPS installation.

3.1 Creating an Installation Plan

Before installing the UPS system, read and understand how this manual applies to the system being installed.
Use this chapter’s procedures and illustrations and those in Chapter 4 UPS System Installation to create a
logical plan for installing the system.

3.2 Preparing the Site

For the UPS system to operate at peak efficiency, the installation site should meet the environmental
parameters outlined in this manual. The operating environment must meet the weight, clearance, and
environmental requirements specified.

3.2.1 Environmental and Installation Considerations

The UPS system installation must meet the following guidelines:

• The system must be installed on a level floor suitable for computer or electronic equipment.
• The system must be operated at an altitude no higher than 1500m (5000 ft) without derating. For additional
assistance with high altitude operation, contact an Eaton service representative (see paragraph
1.8 Getting Help).
• The system must be installed in a temperature and humidity controlled indoor area free of conductive
contaminants.

Do not expose the UPS to overly aggressive environments, like salt mist or corrosive gases. High relative
humidity accelerates the effects of contaminants. The UPS should be installed in a G1 environment (based on
ANSI/ISA S-71.04 classifications). If the UPS is used in a more aggressive environment, it can cause reduced
product life and possibly early failure. If the installation location does not meet the recommended environment,
contact Eaton service representative for further information (see paragraph 1.8 Getting Help).

• The environmental requirements specified below are for the air at the intake ports of the 9355 UPS, and
are the maximum, not to exceed, ratings.
– There shall be at least a 1.8°F (1.0°C) difference between the dry bulb temperature and the wet bulb
temperature, at all times, to maintain a non-condensing environment.
– The maximum rate of temperature change shall be limited to 3°F over 5 minutes (36°F/hour), based on
the ASHRAE Standard 90.1-2013.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 11

UPS Installation Plan and Unpacking

• The newer, more energy efficient data center cooling methods (such as air side economization) can create
much wider ranges of temperature and Relative Humidity (RH) in the UPS room and/or data center. There
are two aspects of this increased operating environment that can, if ignored, create issues.

– One is the creation of microclimates, which are persistent variations of temperature and/or RH within
a single room. For example one side of the room is always cooler than the other side, no matter the
actual temperature.
– The other aspect is the rate of change of temperature and/or RH, which can occur during transitions
within the cooling system. Examples: changing the mixture ratio of inside versus outside air, or
external changes in the outside air when going from night to day, and back to night.
– When ignored, either one of these aspects can create an undesirable microclimate at the UPS
location. If the environment created by this microclimate exceeds the UPS operating specification, the
UPS reliability, over time, will be reduced. These same environmental extremes will also create
reliability concerns for any servers that are exposed to them.

Failure to follow guidelines may void your warranty.

The basic environmental requirements for operation of the UPS are:
• Ambient Temperature Range: 5–40°C (41–104°F)
• Recommended Operating Range: 5–40°C (41–104°F)
• Maximum Relative Humidity: 5–95%, noncondensing

If battery systems are located in the same room as the UPS, the battery manufacturer's environmental
requirements should be followed if they are more stringent than the UPS requirements. Operating
temperatures above the recommended range will result in decreased battery life and performance, and may
reduce or void the battery warranty.

The UPS ventilation requirements are shown in Table 1. To allow for future power upgrades, Eaton
recommends using air conditioning or ventilation sized for the fully rated UPS kVA installed instead of the
derated kVA ordered. Sizing the site cooling infrastructure to be capable of cooling the maximum kVA size will
allow a full power rating upgrade without having to modify the infrastructure.

Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation

Model UPS Rating Minimum Required Cooling Air Flow

Eaton 9355 UPS 8–15 kVA 104 liter/sec (220 cfm)

The UPS equipment operating environment must meet the weight requirements shown in Table 2 and the size
requirements shown in Table 3.

12 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Installation Plan and Unpacking

Table 2. UPS Cabinet Weights

Standard Model Floor Loadings (2-High/3-High Cabinets)

Point Loading
Eaton 9355 UPS Maximum Weight lb/in2 (kg/cm2)

2-High UPS 381 lb (173 kg) 95 (6.7)

3-High UPS-32 587 lb (266 kg) 147 (10.3)

3-High UPS-64 619 lb (281 kg) 155 (10.9)

2-High EBM 480 lb (218 kg) 120 (8.4)

3-High EBM 710 lb (322 kg) 178 (12.5)

The UPS cabinet uses forced air cooling to regulate internal component temperature. Allow clearance in front
of and in back of the cabinet for proper air circulation. The clearances required around the UPS cabinet are
shown in the following table.

Table 3. UPS Cabinet Clearances

From Front of Cabinet 36" (91.4 cm) working space

6" (15.2 cm) without PDM installed; with PDM installed, clearance determined by
From Back of Cabinet customer-supplied mating plug

NOTE: For serviceability while on MBS, access to the landing feet (if lowered) and sufficient flexible conduit must be provided to
move the unit to a location with the following service clearances.

Service Clearance:
8" (20.3 cm) from each lowered rear landing foot
From Side or Rear of Cabinet:
Service Clearance:
17" (43.2 cm)
From Top of Cabinet:

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 13

UPS Installation Plan and Unpacking

Figure 2. UPS Cabinet Dimensions (2-High Front and Right Side Views)

Dimensions are in millimeters [inches]

14 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Installation Plan and Unpacking

Figure 3. Extended Battery Module Dimensions (2-High Front and Right Side Views)

Dimensions are in millimeters [inches]

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 15

UPS Installation Plan and Unpacking

Figure 4. UPS Cabinet Dimensions (3-High Front and Right Side Views)

Dimensions are in millimeters [inches]

16 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Installation Plan and Unpacking

Figure 5. Extended Battery Module Dimensions (3-High Front and Right Side Views)

Dimensions are in millimeters [inches]

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UPS Installation Plan and Unpacking

Figure 6. UPS Cabinet Dimensions (2 or 3-High Top and Bottom Views)

Dimensions are in millimeters [inches]

18 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Installation Plan and Unpacking

Figure 7. Extended Battery Module Dimensions (2 or 3-High Top and Bottom Views)

Dimensions are in millimeters [inches]

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UPS Installation Plan and Unpacking

Figure 8. 2-High UPS Cabinet Center of Gravity

Dimensions are in millimeters [inches]

Dimensions mm [in]
See Figure 8.
Weight
Weight and Center of Gravity A B C kg [lb]

Eaton 9355 8–15 kVA UPS 2- 81 [3.2] 452 [17.8] 406 [16.0] 169 [373]
High

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 UPS Installation Plan and Unpacking

Figure 9. 2-High EBM Cabinet Center of Gravity

Dimensions are in millimeters [inches]

Dimensions mm [in]
See Figure 9.
Weight
Weight and Center of Gravity A B C kg [lb]

Eaton 9355 Extended Battery 81 [3.2] 452 [17.8] 406 [16.0] 218 [480]
Module 2-High

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UPS Installation Plan and Unpacking

Figure 10. 3-High UPS Cabinet Center of Gravity

Dimensions are in millimeters [inches]

Dimensions mm [in]
See Figure 10.
Weight
Weight and Center of Gravity A B C kg [lb]

Eaton 9355 8–15 kVA UPS 3- 81 [3.2] 452 [17.8] 610 [24.0] 276 [609]
High

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 UPS Installation Plan and Unpacking

Figure 11. 3-High EBM Cabinet Center of Gravity

Dimensions are in millimeters [inches]

Dimensions mm [in]
See Figure 11.
Weight
Weight and Center of Gravity A B C kg [lb]

Eaton 9355 Extended Battery 81 [3.2] 452 [17.8] 610 [24.0] 276 [609]
Module 3-High

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UPS Installation Plan and Unpacking

3.3 UPS System Power Wiring Preparation

Read and understand the following notes while planning and performing the installation:

As a result of the connected loads high leakage current is possible. Connection to earth ground is required for
safety and proper product operation. Do not check UPS operation by any action that includes removal of the
earth (ground) connection with loads attached.

• Refer to national and local electrical codes for acceptable external wiring practices.
• For external wiring, use 90°C copper wire.

! IMPORTANT
This product has been evaluated for use with copper wire only. For external wiring, use only 90°C copper wire.

Wire sizes listed in Table 4 through Table 6 are for copper wiring only. If wire is run in an ambient
temperature greater than 40°C, larger size wire may be necessary. Wire sizes are based on using the
specified breakers.
• Recommended wire sizes are based on NFPA National Electrical Code® (NEC®)70 Table 310.15(B)(16) 90°
C ampacity with 40°C ambient correction factors.
• Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty.
If the optional input transformer is installed, an input neutral is not required.
• The Eaton 9355 UPS is a single-feed UPS only.

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 UPS Installation Plan and Unpacking

Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring

Feeder
Circuit L1, L2, L3, Ground Tighten- Conduit Size2, 3
Wire Breaker N Wire Wire ing (Number of
Model Voltage Function Rating Size1 Size1 Torque Conduits)

208 Input
UPS
Module, 120 lb in 1.00" conduit
45A 6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 Input 12 AWG
XFMR 1.00" conduit
120 lb in
Module 20A 12 AWG
600 14 AWG (13.5 Nm) (1)
Delta / 3-
Eaton 9355 10
Wire
kVA
UPS System 208 Output
UPS
Module, 120 lb in 1.00" conduit
6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 (with
transformer) 25 lb in 1.00" conduit
8 AWG 10 AWG
600 (with (2.8 Nm) (1)
transformer)

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UPS Installation Plan and Unpacking

Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring (Continued)

Feeder
Circuit L1, L2, L3, Ground Tighten- Conduit Size2, 3
Wire Breaker N Wire Wire ing (Number of
Model Voltage Function Rating Size1 Size1 Torque Conduits)

208 Input
UPS
Module, 120 lb in 1.25" conduit
60A 4 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 Input 30A
XFMR 1.00" conduit
120 lb in
Module 10 AWG 10 AWG
600 25A (13.5 Nm) (1)
Delta / 3-
Eaton 9355 15
Wire
kVA
UPS System 208 Output
UPS
Module, 120 lb in 1.00" conduit
6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 (with
transformer) 25 lb in
6 AWG 10 AWG 1.00" conduit (1)
600 (with (2.8 Nm)
transformer)
1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to National Electrical Code

(NEC) Table 310-104(A). Code may require a larger AWG size than shown in this table because of temperature, number of
conductors in the conduit, or long service runs. Follow local requirements.
2 Per NEC article 300 20(a) for Ferrous Metal Raceways, all three-phase conductors must be run in the same conduit. Neutral and

ground must be run in the same conduit as the phase conductors.

3 Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one #8 AWG ground conductor.

If two neutral conductors or an oversized neutral conductor are to be installed, check the size of the conduit needed to
accommodate the extra wire or size and use that conduit size in place of the conduit size listed. Conduit sizes were chosen from
NEC Table C1, type letters RHH, RHW, RHW 2, TW, THW, THHW, THW 2.

26 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Installation Plan and Unpacking

Table 5. Eaton 9355 10–15 kVA UPS with Version 1 Wall-Mounted Bypass Switch: Recommended Terminal Block Wiring

Feeder L1, L2,

Wire Circuit L3, Ground Tighten- Conduit Size2, 3
Func- Breaker N Wire Wire ing (Number of
Model Voltage tion Rating Size1 Size1 Torque Conduits)

208 6 AWG 120 lb in

Input 45A 10 AWG 1.00" conduit (1)
Eaton 9355 10 220 8 AWG (13.5 Nm)
kVA
UPS System 208 120 lb in
Output 8 AWG 10 AWG 1.00" conduit (1)
220 (13.5 Nm)

208 120 lb in
Input 60A 4 AWG 10 AWG 1.25" conduit (1)
Eaton 9355 15 220 (13.5 Nm)
kVA
UPS System 208 120 lb in
Output 6 AWG 10 AWG 1.00" conduit (1)
220 (13.5 Nm)

1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to NEC Code Table 310-104(A).

Code may require a larger AWG size than shown in this table because of temperature, number of conductors in the conduit, or long
service runs. Follow local requirements.
2 Per NEC article 300 20(a) for Ferrous Metal Raceways, all three-phase conductors must be run in the same conduit. Neutral and

ground must be run in the same conduit as the phase conductors.

3 Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one #8 AWG ground conductor.

If two neutral conductors or an oversized neutral conductor are to be installed, check the size of the conduit needed to
accommodate the extra wire or size and use that conduit size in place of the conduit size listed. Conduit sizes were chosen from
NEC Table C1, type letters RHH, RHW, RHW 2, TW, THW, THHW, THW 2.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 27

UPS Installation Plan and Unpacking

Table 6. Eaton 9355 10–15 kVA UPS with Version 2 Wall-Mounted Bypass Switch: Recommended Terminal Block Wiring

Feeder L1, L2,

Wire Circuit L3, Ground Tighten- Conduit Size2, 3
Func- Breaker N Wire Wire ing (Number of
Model Voltage tion Rating Size1 Size1 Torque Conduits)

208 6 AWG 120 lb in

Input 45A 10 AWG 1.00" conduit (1)
Eaton 9355 10 220 8 AWG (13.5 Nm)
kVA
UPS System 208 120 lb in
Output 8 AWG 10 AWG 1.00" conduit (1)
220 (13.5 Nm)

208 120 lb in
Input 60A 4 AWG 10 AWG 1.25" conduit (1)
Eaton 9355 15 220 (13.5 Nm)
kVA
UPS System 208 120 lb in
Output 6 AWG 10 AWG 1.00" conduit (1)
220 (13.5 Nm)

1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to NEC Code Table 310-104(A).

Code may require a larger AWG size than shown in this table because of temperature, number of conductors in the conduit, or long
service runs. Follow local requirements.
2 Per NEC article 300 20(a) for Ferrous Metal Raceways, all three-phase conductors must be run in the same conduit. Neutral and

ground must be run in the same conduit as the phase conductors.

3 Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one #8 AWG ground conductor.

If two neutral conductors or an oversized neutral conductor are to be installed, check the size of the conduit needed to
accommodate the extra wire or size and use that conduit size in place of the conduit size listed. Conduit sizes were chosen from
NEC Table C1, type letters RHH, RHW, RHW 2, TW, THW, THHW, THW 2.

! IMPORTANT
If a 4-pole Automatic Transfer Switch (ATS) is used to connect the UPS to a generator or alternative input
source, it may interrupt the UPS input neutral during its transition between sources. This UPS should always
have an input source neutral connected at the bypass input terminals. This neutral must be continuous and
uninterrupted; even if there are no phase-to-neutral loads connected to the UPS output. If the UPS is fed from a
4-pole ATS that interrupts the neutral, a delta-to-wye isolation transformer, with its secondary neutral bonded to
ground, must be placed in line with the bypass input of the UPS. This will provide an uninterrupted neutral to
the UPS, regardless of the position of the ATS neutral contact.
Note: if an overlapping neutral or make-before-break ATS switch is used, the neutrals must overlap for a
minimum of 50 msec during the transition. In these cases, a transformer is not needed.

3.4 Inspecting and Unpacking the Equipment

The cabinet is shipped bolted to a metal and wood pallet with outer protective packaging material covering the
cabinets.
1. Carefully inspect the outer packaging for evidence of damage during transit.

Do not install a damaged cabinet. Report any damage to the carrier and contact an Eaton service representative
immediately.

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 UPS Installation Plan and Unpacking

2. Use a forklift or pallet jack to move the packaged cabinet to the installation site, or as close as possible,
before unpacking. If possible, move the cabinet using the pallet. Insert the forklift or pallet jack forks
between the supports on the bottom of the pallet.
3. Set the pallet on a firm, level surface, allowing a minimum clearance of 3m (10 ft) on each side for
removing the cabinet from the pallet.
4. Remove the protective packaging material from the cabinet and recycle in a responsible manner. Retain
any parts kits packaged with the cabinet.
5. Inspect the contents for any evidence of physical damage, and compare each item with the Bill of Lading.
If damage has occurred or shortages are evident, contact an Eaton service representative immediately to
determine the extent of the damage and its impact on further installation.
If any equipment has been damaged during shipment, keep the shipping and packing materials for the
carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt
of the equipment; 2) Send a copy of the damage claim within 15 days to your service representative.

NOTE While waiting for installation, protect the unpacked cabinet from moisture, dust, and
other harmful contaminants. Failure to store and protect the UPS properly may void the
warranty.

NOTE Check the battery recharge date on the packaging label. If the date has expired and the
batteries were never recharged, do not use the UPS. Contact your service
representative.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 29

UPS Installation Plan and Unpacking

30 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 4 UPS System Installation

4.1 Preliminary Installation Information

Installation should be performed only by qualified personnel.

Refer to the following while installing the UPS system:

• Review Chapter 3 UPS Installation Plan and Unpacking, for cabinet dimensions, equipment weight,
wiring and terminal data, and installation notes.
• Do not tilt the cabinets more than ±10° during installation.
• Remove conduit landing plates to add conduit landing holes as required.
• If perforated floor tiles are required for ventilation, place them in front of the UPS.

4.2 Unloading the UPS Cabinet from the Pallet

The following tools are required for unloading the cabinet(s):
• 15 mm wrench or socket
• 7 mm nut driver or socket

The UPS and EBM cabinets are heavy (see Table 2). Unloading the cabinets requires at least two people to
safely remove the cabinets from the pallet. Be sure to support the front and rear of the cabinet during the entire
unloading process.

To unload three-high cabinets or two-high EBM cabinets, proceed to

4.2.1 Three-High Cabinets or Two-High EBM Cabinets. To unload two-high UPS cabinets, proceed to
4.2.2 Two-High UPS Cabinets.

4.2.1 Three-High Cabinets or Two-High EBM Cabinets

To remove a three-high cabinet or a two-high EBM cabinet from the shipping pallet:
1. Remove the two M10 bolts securing the stabilizing bracket to the pallet (see Figure 12).

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UPS System Installation

Figure 12. Removing the Stabilizing Bracket Bolts

M10 Bolts

Front of
Pallet
Stabilizing
Bracket

Rear of Pallet

2. Remove the M10 bolts from the two Pallet Brackets securing the leveling feet to the pallet (see Figure 13).
3. Remove the four M4 screws securing the stabilizing bracket to the cabinet rear panel and remove the
bracket (see Figure 13). Retain the hardware for later use.

NOTE Retain the stabilizing bracket and hardware for later re-assembly onto the cabinet.

4. Remove the front cover from the bottom cabinet to access the front shipping bracket.
Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet.

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 UPS System Installation

To maintain stability of the pallet, apply downward pressure to the front of the pallet when completing steps 5
through 7 to prevent tipping.

5. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad, see
Figure 13.

NOTE Hold the back of the cabinet so that the bolts can be removed easily without the cabinet
rolling backward.

6. Remove the two M10 bolts securing the front shipping bracket and remove the bracket.
If needed, adjust the leveling feet to release the bracket.

Figure 13. Removing the Brackets and Shipping Pad

Front Shipping
Bracket

M10 Bolts

Front of
Pallet
M10 Bolts

Pallet Bracket (x2)

(Secures the rear UPS
M4 Screws leveling feet to the pallet)
Rear of Pallet

Rear Shipping Pad

7. Reinstall the front cover removed in Step 4.

Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place.

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UPS System Installation

! IMPORTANT
Support the front and back of the cabinet when rolling it off the pallet to prevent tipping.

8. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down
the pallet until the cabinet touches the floor (see Figure 14).
If needed, adjust the leveling feet so that the cabinet rolls freely.

Figure 14. Unloading the Cabinet

9. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 15).

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 UPS System Installation

Figure 15. Removing the Pallet

10. Roll the cabinet to the desired location.

11. Proceed to paragraph 4.3.1 Selecting an Installation Option.

4.2.2 Two-High UPS Cabinets

To remove a two-high UPS from the shipping pallet:
1. Remove the M10 bolt securing the vertical bracket to the pallet (see Figure 16).
2. Remove and retain the three M4 screws securing the vertical bracket to the UPS. Remove the vertical
bracket.

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UPS System Installation

Figure 16. Removing the Vertical Bracket

M4 Screws

M10 Bolt

Vertical Bracket

3. Reinstall the M4 screws to the UPS (see Figure 16).

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 UPS System Installation

Figure 17. Reinstalling the M4 Screws and Remove Pallet Brackets

M4 Screws

Front of
Pallet

Pallet Bracket (x2)

(Secures the rear UPS
leveling feet to the pallet)

Rear of Pallet

4. Remove the M10 bolts from the two Pallet Brackets securing the leveling feet to the pallet (see Figure 17).
5. Repeat Steps Step 1 through Step 4 to remove the vertical bracket on the other side.
6. Remove the front cover from the bottom cabinet to access the front shipping bracket.
Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet.
7. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad (see
Figure 18).

NOTE Hold the back of the cabinet so that the bolts can be removed easily without the cabinet
rolling backward.

8. Remove the two M10 bolts securing the front shipping bracket and remove the bracket.
If needed, adjust the leveling feet to release the bracket.

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UPS System Installation

Figure 18. Removing the Front Shipping Bracket and Shipping Pad

Front Shipping
Bracket

M10 Bolts

M10 Bolts

Rear Shipping Pad

9. Reinstall the front cover removed in Step 6.

Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place.

NOTE Support the front and back of the cabinet when rolling it off the pallet to prevent tipping.

10. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down
the pallet until the cabinet touches the floor (see Figure 19).
If needed, adjust the leveling feet so that the cabinet rolls freely.

38 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 19. Unloading the Cabinet

11. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 20).

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UPS System Installation

Figure 20. Removing the Pallet

12. Roll the cabinet to the desired location.

13. Proceed to paragraph 4.3.1 Selecting an Installation Option.

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 UPS System Installation

4.3 External AC Power Wiring Installation

4.3.1 Selecting an Installation Option
You are now ready to install the Eaton 9355 UPS. Select one of the following installation options according to
your UPS configuration:

UPS Configuration Paragraph Section

UPS only 4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring
Installation
UPS with an input isolation transformer 4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring
Installation
UPS with a version 1 wall-mounted bypass switch 4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch

UPS with a version 2 wall-mounted bypass switch 4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch

Parallel UPS configuration Refer to the Eaton 9355 Parallel UPS (10/15 kVA) User's Guide.

4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring Installation
The Eaton 9355 UPS has the following power connections:

• 3–phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input
• 3–phase (L1, L2, and L3), neutral, and ground connection for load output
The nominal input/output voltages are:
• 120/208 or 127/220 Vac
• 480V or 600V 60-Hz input is available using the optional input isolation transformer module
Output overcurrent protection and disconnect switch must be provided by others.

Figure 52 through Figure 54 show the oneline diagrams.

Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.

To hardwire the UPS:

1. Verify that the electrical connections to the installation site have been properly installed.
2. A wall-mounted, user–supplied, readily–accessible disconnection device must be incorporated in the input
wiring.
Compare the circuit breaker ratings to the ones in Table 4.

NOTE To accommodate the feature of easy system expandability, it is recommended that

initial installation of the Eaton 9355 UPS contain wiring to support the maximum
capacity of the UPS cabinet.

3. Switch off utility power to the distribution point where the UPS will be connected. Be absolutely sure there
is no power.
4. Determine your equipment's grounding requirements according to your local electrical code.

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UPS System Installation

5. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 21).

Figure 21. UPS Rear View (3-High Shown)

Battery Circuit Breaker

UPS Wiring
Access Cover

Conduit Landing Plates

6. For UPS only installations, proceed to Step 7; for UPS installations with an input isolation transformer,
proceed to Step 10.
7. Remove the UPS wiring access cover and one of the conduit landing plates and retain (see Figure 21).
8. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee® punch or
similar device.
9. Proceed to Step 12.
10. Verify that the input circuit breaker is in the OFF position (see Figure 22).
11. Remove the input isolation transformer wiring access cover and retain.

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 UPS System Installation

Figure 22. UPS with Input Isolation Transformer Rear View

Battery Circuit Breaker

Input Isolation
Transformer
Wiring Access Cover

Input Circuit Breaker

12. Hardwire the input, output, and ground terminations for the UPS or input isolation transformer. See Table 4
for wiring specifications.
For a detailed view of the terminal block, see Figure 23 or Figure 24.

NOTE 1 Input neutral must be wired for proper operation. Failure to connect an input neutral will
void the warranty. If the optional input transformer is installed, an input neutral is not
required.
NOTE 2 The Eaton 9355 UPS is a single-feed UPS only.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 43

UPS System Installation

Figure 23. UPS Terminal Block (3-High Shown)

Ground

44 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 24. Input Isolation Transformer Terminal Block

L1 L2 L3 N L1 L2 L3 N
INPUT OUPUT

13. For UPS only installations, replace the UPS wiring access cover and conduit landing plate.
For UPS installations with an input isolation transformer, replace the transformer wiring access cover.
14. Proceed to to complete the UPS installation.

4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch

This chapter describes installing the wall-mounted bypass switch with the UPS. The wall-mounted bypass
switch is a Make-Before-Break (MBB) maintenance bypass switch.

NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch.

The Eaton 9355 UPS has the following power connections:

• 3–phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input
• 3–phase (L1, L2, and L3), neutral, and ground connection for load output
The nominal input/output voltages are:
• 120/208 or 127/220 Vac

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UPS System Installation

Output overcurrent protection and disconnect switch must be provided by others.

Figure 55 and Figure 56 show the oneline diagrams.

Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.

To hardwire the bypass cabinet:

1. Verify that the electrical connections to the installation site have been properly installed.
2. A wall-mounted, user–supplied, readily–accessible disconnection device must be incorporated in the input
wiring.
Compare the circuit breaker ratings to the ones in Table 5.
3. Switch off utility power to the distribution point where the bypass cabinet and UPS will be connected. Be
absolutely sure there is no power.
4. Determine your equipment's grounding requirements according to your local electrical code.
5. Remove the bypass cabinet front cover (see Figure 25).

Figure 25. Version 1 Bypass Cabinet Front Cover

6. Remove the internal cover to gain access to the breakers (see Figure 26).

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 UPS System Installation

Figure 26. Version 1 Internal Cover

Internal
Cover

7. Punch holes for the conduit (AC input, UPS output, load connection, and maintenance bypass contact
wires) using a Greenlee punch or similar device.
8. Verify that the bypass breaker is in the OFF position (see Figure 27).
9. Mount the bypass cabinet to the wall and install the conduit.

Figure 27. Version 1 Bypass Breaker

10. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 28).
11. Remove the UPS wiring access cover and one of the conduit landing plates and retain.

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UPS System Installation

12. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or
similar device.

Figure 28. UPS Rear View (3-High Shown)

Battery Circuit Breaker

UPS Wiring
Access Cover

Conduit Landing Plates

13. Hardwire the UPS input terminations.

See Table 5 for specifications and Figure 29 for a detailed view of the UPS terminal block.

NOTE 1 Input neutral must be wired for proper operation. Failure to connect an input neutral will
void the warranty. If the optional input transformer is installed, an input neutral is not
required.

NOTE 2 The Eaton 9355 UPS is a single-feed UPS only.

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 UPS System Installation

Figure 29. UPS Terminal Block (3-High Shown)

Maintenance
Bypass
Contacts

TB2

Ground

14. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 30).

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UPS System Installation

Figure 30. Version 1 UPS Output to Bypass Cabinet Wiring

Ground
Neutral

Line 1
Line 2
Line 3

15. Hardwire the load to the bypass cabinet (see Figure 31).
16. Route the maintenance bypass wires through the conduit to the UPS terminal block (see Figure 29).
Connect the black and the red wire to TB2 on the UPS. Cap the blue wire.

NOTE The maintenance bypass contacts are normally-open. To ensure proper bypass
operation, DO NOT use the blue wire (it is normally-closed).

17. Replace the UPS wiring access cover and conduit landing plate.

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 UPS System Installation

Figure 31. Version 1 Load Connections

Maintenance Bypass
Wiring to UPS TB2

Ground Neutral

Line 1 Line 2 Line 3

18. Wire the AC input to the bypass breaker (see Figure 32).

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UPS System Installation

Figure 32. Version 1 Bypass AC Input Wiring

Line 2
Line 3
Line 1

19. Verify the bypass input.

20. Reinstall the internal cover.
21. Reinstall the bypass cabinet front cover.
22. Proceed to 4.4 Stabilizing the Cabinet to complete the UPS installation.

4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch

This chapter describes installing the wall-mounted bypass switch with the UPS. The wall-mounted bypass
switch is a Make-Before-Break (MBB) maintenance bypass switch.

NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch.

The Eaton 9355 UPS has the following power connections:

• 3–phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input
• 3–phase (L1, L2, and L3), neutral, and ground connection for load output
The nominal input/output voltages are:

• 120/208 or 127/220 Vac

Output overcurrent protection and disconnect switch must be provided by others.
Figure 57 through Figure 59 show the oneline diagrams.

52 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.

To hardwire the bypass cabinet:

1. Verify that the electrical connections to the installation site have been properly installed.
2. A wall-mounted, user–supplied, readily–accessible disconnection device must be incorporated in the input
wiring.
Compare the circuit breaker ratings to the ones in Table 6.
3. Switch off utility power to the distribution point where the bypass cabinet and UPS will be connected. Be
absolutely sure there is no power.
4. Determine your equipment's grounding requirements according to your local electrical code.
5. Unfasten the bypass cabinet front door latch and swing the door open (see Figure 33).
6. Follow the instructions on the inside of the door to open or remove the front cover (see Figure 33 and
Figure 34).

Figure 33. Version 2 Bypass Cabinet Front Door and Cover

Front Cover

Door Latch

Door

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 53

UPS System Installation

Figure 34. Version 2 Bypass Cabinet Front Cover Open

Internal
Cover
Front Cover

7. Remove the internal cover to gain access to the breakers (see Figure 35).

Figure 35. Version 2 Bypass Cabinet Internal Cover

Internal
Cover

8. Punch holes for the conduit (AC input, UPS output, load connection, and maintenance bypass contact
wires) using a Greenlee punch or similar device.

54 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

9. Verify that the bypass breaker is in the OFF position (see Figure 36).
10. Mount the bypass cabinet to the wall and install the conduit.

Figure 36. Version 2 Bypass Cabinet Bypass Breaker

11. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 37).
12. Remove the UPS wiring access cover and one of the conduit landing plates and retain.
13. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee® punch or
similar device.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 55

UPS System Installation

Figure 37. UPS Rear View (3-High Shown)

Battery Circuit Breaker

UPS Wiring
Access Cover

Conduit Landing Plates

14. Hardwire the UPS input terminations.

See Table 6 for specifications and Figure 38 for a detailed view of the UPS terminal block.

NOTE 1 Input neutral must be wired for proper operation. Failure to connect an input neutral will
void the warranty. If the optional input transformer is installed, an input neutral is not
required.
NOTE 2 The Eaton 9355 UPS is a single-feed UPS only.

56 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 38. UPS Terminal Block (3-High Shown)

Maintenance
Bypass
Contacts

TB2

Ground

15. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 39).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 57

UPS System Installation

Figure 39. Version 2 Bypass Cabinet UPS Output to Bypass Wiring

Neutral

Ground

Line 1
Line 2
Line 3

16. Hardwire the load to the bypass cabinet (see Figure 40).
17. Route the maintenance bypass wires through the conduit to the UPS terminal block (see Figure 38).
Connect the black and the red wires from the terminal block on the Tie Cabinet to TB2 on the UPS.

NOTE The maintenance bypass contacts are normally-open. To ensure proper bypass
operation, DO NOT use the blue wire (it is normally-closed).

18. Replace the UPS wiring access cover and conduit landing plate.

58 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 40. Version 2 Bypass Cabinet Load Connections

Line 1 Line 2 Line 3

Neutral

Ground

Maintenance Bypass
Wiring to UPS TB2

19. Wire the AC input to the bypass breaker (see Figure 41).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 59

UPS System Installation

Figure 41. Version 2 Bypass Cabinet Bypass AC Input Wiring

Line 1

Line 2

Line 3

20. Verify the phase rotation for each UPS and the bypass input.
21. Reinstall the internal cover.
22. Reinstall the bypass cabinet front cover.
23. Proceed to 4.4 Stabilizing the Cabinet to complete the UPS installation.

4.4 Stabilizing the Cabinet

NOTE 1 For seismic installations, you MUST order and install an Eaton 9355 UPS seismic kit; do
not use the following instructions.

NOTE 2 For non-seismic installations, you MUST install the stabilizing bracket on all 3-high
cabinets. The stabilizing bracket is optional for 2-high cabinets.

To stabilize the cabinet(s):

1. Lower the leveling feet to prevent the cabinet from rolling.

60 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 42. Lowering the Leveling Feet

2. Attach the stabilizing bracket to the bottom of the cabinet rear panel using the retained hardware from the
shipping pallet according to the cabinet configuration:

• For one cabinet, see Figure 43.

• For two cabinets, see Figure 44.
• For three cabinets, see Figure 45.

NOTE No more than three cabinets can be attached together. For four cabinets, use two of the
two-cabinet installations. For five cabinets, use one three-cabinet and one two-cabinet
installation.

3. Use the holes and slots in the bottom of the bracket to attach the cabinet to the flooring if desired.
4. Continue to one of the following sections:
• See paragraph 4.5 Internal Battery Tray Wiring Connections to connect the internal battery tray wiring.
• See paragraph 4.6 Extended Battery Module Installation to install optional EBMs.
• See Chapter 6 Communication to install UPS communication options, such as X-Slot cards or remote
emergency power-off (REPO).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 61

UPS System Installation

• See Chapter 7 UPS Operating Instructions to start up the UPS.

NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the
correct number of EBMs (see 7.6 Configuring the UPS for EBMs).

Figure 43. Stabilizing Bracket with One Cabinet

M4 Screws

62 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 44. Stabilizing Bracket with Two Cabinets

M4 Screws

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 63

UPS System Installation

Figure 45. Stabilizing Bracket with Three Cabinets

M4 Screws

4.5 Internal Battery Tray Wiring Connections

NOTE To reduce electrical safety risks during transportation, the UPS is shipped with the
internal battery tray assemblies disconnected.

This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.

The UPS is intended to be operated only with batteries installed. When batteries are not installed a stabilizing
bracket is required to prevent a tip hazard.

64 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.

• Servicing should be performed by qualified service personnel knowledgeable of batteries and required
precautions. Keep unauthorized personnel away from batteries.
• Batteries can present a risk of electrical shock or burn from high short circuit current. The following
precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with
insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Disconnect charging source prior
to connecting or disconnecting battery terminals; 5) Wear voltage rated gloves and electrical hazard
footwear.
• When replacing batteries, replace with the same type and number of batteries or battery packs. Contact
your service representative to order new batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes and
may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.
Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will
be reduced if such grounds are removed during installation and maintenance.
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter
wiring can cause injury.

To access and install the internal battery trays and wiring connections:
1. Verify that the input, output, and battery circuit breakers are in the OFF position
2. Remove the front covers of all cabinets, starting with the top cabinet.
Press and release the handle latch at the bottom of each cover and then lift the cover up and off the
cabinet (see Figure 46).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 65

UPS System Installation

Figure 46. Removing the Front Covers

3. The battery cover panel is made up of two parts joined together with four screws. Remove both parts of
the panel at the same time by removing the 10 M4 screws on the edges of the panel and M4 screw in the
middle of the panel (see Figure 47).

66 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 47. Battery Panel (Dead Front)

Front View, Front Covers Removed

3-High Cabinet Shown

Front View, Front Covers Removed

2-High Cabinet Shown

Battery Panel
(Dead Front)

4. Connect the UPS battery wiring to the Battery tray wiring, red connector to red connector, black connector
to black connector (see Figure 48 and Figure 49).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 67

UPS System Installation

Figure 48. Internal Battery Tray Wiring Connections

Red Black
Connector Connector

Black Red
Connector Connector Cabinet
Wiring
White Wire Harness

Red Black
Wire Wire

Red Red Black Black

White Wire
Black Black Red Red

Battery Tray Battery Tray

Wiring Wiring

68 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

Figure 49. Internal Battery Tray Wiring Diagram

BLACK
RED

BLACK
RED
Battery Tray Battery Tray
Assembly Assembly

RED BLACK

BLACK WHITE RED Diagram represents

each two-shelf
cabinet module

Battery Tray Battery Tray

Assembly Assembly

RED BLACK

BLACK WHITE RED

5. Repeat these steps to connect each battery tray to the UPS-Battery wiring harness.
6. Continue to one of the following sections:
• See paragraph 4.6 Extended Battery Module Installation to install optional EBMs.
• See Chapter 6 Communication to install UPS communication options, such as X-Slot cards or remote
emergency power-off (REPO).
• See Chapter 7 UPS Operating Instructions to start up the UPS.

4.6 Extended Battery Module Installation

NOTE A maximum of 22 battery strings can be installed in one configuration, including UPS
batteries (4 EBM-64 models or 3 EBM-96 models). UPS-32 models contain 2 strings;
UPS-64 models contain 4 strings; EBM-64 models contain 4 strings; and EBM-96
models contain 6 strings.

NOTE For non-seismic installations, you MUST install the stabilizing bracket on all 3-high
cabinets. The stabilizing bracket is optional for 2-high cabinets.

To install the optional Extended Battery Module (EBM):

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 69

UPS System Installation

1. Position the EBM adjacent to the next cabinet.

2. Verify that all battery circuit breakers are in the OFF position (see Figure 50).
3. Remove the two ground straps from the EBM rear panel.
4. Install one ground strap between the UPS and EBM rear panels as shown in Figure 50.
5. If additional EBMs are installed, attach another ground strap between the first and second EBM as shown
in Figure 50. Repeat for each additional EBM.
6. Plug the EBM cable into the UPS battery connector.
7. If additional EBMs are installed, plug the EBM cable of the second cabinet into the battery connector on
the first EBM. Repeat for each additional EBM.

Figure 50. Typical EBM Installation (2-High Cabinets Shown)

Rear Ground Strap

EBM Battery
Circuit Breaker

UPS Battery Connector

EBM Battery Connector

UPS Battery Circuit Breaker

EBM Cable

8. Remove the top front covers of all cabinets.

9. Install the remaining ground straps between each cabinet (see Figure 51).

70 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS System Installation

10. Reinstall the top front covers removed in Step 8.

Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place.
11. Continue to one of the following sections:

• See Chapter 6 Communication to install UPS communication options, such as X-Slot cards or remote
emergency power-off.
• See Chapter 7 UPS Operating Instructions to start up the UPS.

NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the
correct number of EBMs (see Configuring the UPS for EBMs).

Figure 51. Front Ground Strap Installation (2-High Cabinets Shown)

Front Ground Strap

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 71

UPS System Installation

72 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Note: Diagram illustrates one out of two battery strings (2-high configuration) or four battery strings (3-high configuration).
Battery symbol shown represents a battery tray assembly containing 8 batteries.
Figure 52. UPS Wiring Diagram
Chapter 5 UPS Wiring Diagram Schematics

External Battery Connector

(Plug Connection)
Note: Up to four Extended
Battery Modules can be added.

One line diagram for 9355 8-15 kVA 2 or 3-High UPS with internal batteries

Notes:

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.

73
74
Note: Diagram illustrates one out of two battery strings (2-high configuration) or four battery strings (3-high configuration).
Battery symbol shown represents a battery tray assembly containing 8 batteries.
UPS Wiring Diagram Schematics

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Figure 53. UPS with Extended Battery Modules Wiring Diagram

EBM-64 or EBM-64 or
EBM-96 EBM-96
One line diagram for 9355 8-15 kVA 2 or 3-High UPS with internal batteries

Note: Up to four Extended

Notes:
Battery Modules can be added.
1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
 UPS Input Breaker
208V 60 Hz
480V or 600V 60 Hz input

Note: Diagram illustrates one out of two battery strings

(2-high configuration) or four battery strings
(3-high configuration).
Battery symbol shown represents a battery
tray assembly containing 8 batteries.

208V 60 Hz
Output

External Battery Connector

(Plug Connection)
Note: Up to four Extended
Battery Modules can be added.
Figure 54. UPS with Input Isolation Transformer Wiring Diagram

One line diagram for 9355 8-15 kVA 2 or 3-High UPS with internal batteries
and Input Isolation Transformer
Key:
Notes:
- Customer 1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
Supplied require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
- Factory 2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
Supplied conduit as the phase conductors.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

- Factory 3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
Options neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
UPS Wiring Diagram Schematics

75
UPS Wiring Diagram Schematics

Figure 55. Wall-Mounted Bypass Switch (Version 1) Bypass Wiring Diagram

Red Wire
(open when breaker is open)
Black Wire
225A Breaker (common)
Auxiliary Contacts
Blue Wire
225A (closed when breaker is open)

Bypass Input
80A (4X) LOAD
From UPS 1 Output

Not Used

Not Used

Not Used

76 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Input Breaker
208V 60 Hz
480V or 600V 60 Hz input

Note: Diagram illustrates one out of two battery strings

(2-high configuration) or four battery strings
(3-high configuration).
Battery symbol shown represents a battery
tray assembly containing 8 batteries.

208V 60 Hz
Output

External Battery Connector

(Plug Connection)
Note: Up to four Extended
Battery Modules can be added.

Key:

- Customer
Supplied
- Factory
Supplied
- Factory
Options

Notes:

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
Figure 56. UPS with Input Isolation Transformer and Version 1 Wall-Mounted Bypass Wiring Diagram
UPS Wiring Diagram Schematics

77
UPS Wiring Diagram Schematics

Figure 57. Version 2 Bypass Cabinet Bypass Wiring Diagram – without Maintenance Isolation Switch
(MIS)

Red Wire
(open when breaker is open)
Black Wire
225A Breaker (common)
Auxiliary Contacts
Blue Wire
225A (closed when breaker is open)

Bypass Input
80A (4X) LOAD
From UPS 1 Output

Not Used

Not Used

Not Used

Figure 58. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS

Red Wires
(open when breaker is open)
Black
225A Breaker Wires
Auxiliary Contacts (common)
Blue Wires
(closed when breaker is
225A open)

Bypass Input
110A
80A (4X) LOAD
From UPS 1 Output
MIS
Not Used 225A

Not Used

Not Used

78 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Input Breaker
208V 60 Hz
480V or 600V 60 Hz input

Note: Diagram illustrates one out of two battery strings

(2-high configuration) or four battery strings
Diagram

(3-high configuration).
Battery symbol shown represents a battery
tray assembly containing 8 batteries.

208V 60 Hz
Output

External Battery Connector

(Plug Connection)
Note: Up to four Extended
Battery Modules can be added.

Key:

- Customer
Supplied
- Factory
Supplied
- Factory
Options

Notes:
1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
Figure 59. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring
UPS Wiring Diagram Schematics

79
UPS Wiring Diagram Schematics

80 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 6 Communication

This section describes the:

• DB-9 communication port

• X-Slot cards
• Remote Monitor Panel and Industrial Relay Card (IRC)
• Power Management Software
• Remote emergency power-off (REPO)
• Relay output contacts
• Programmable signal inputs

Figure 60 shows the location of the communication options and control terminals on the UPS.

Figure 60. Communication Options and Control Terminals

X-Slot Communication Bay #1

Signal Input 1

X-Slot Communication Bay #2 1

2

Signal Input 2 1
2

REPO (normally open) 1

2
1
REPO (normally closed) 2

DB-9 Communication Port

1
Relay Output Contacts 2
3

6.1 Installing Communication Options and Control Terminals

To access and install the communication options and control terminals:

1. Remove the front covers of all cabinets, starting with the top cabinet.

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Communication

Press and release the handle latch at the bottom of each cover and then lift the cover up and off the
cabinet (see Figure 61).

Figure 61. Removing the Front Covers

2. Install the appropriate X-Slot card and/or necessary cable(s) into the top cabinet (see Figure 60 and
Figure 62).

82 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

Figure 62. Installing Communication Cables

3. On the bottom cover (and also the middle cover if 3-high), remove a knockout tab in the top edge of the
cover for each cable:
With wire cutters, cut either side of the tab and twist down to remove the tab (see Figure 63).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 83

Communication

Figure 63. Removing Knockout Tabs

4. Route the cable(s) to the approximate location of the cover access holes.
5. Connect the cables to the appropriate location.
See Chapter 6 Communication or paragraph 6.3 Control Terminals for detailed information.
6. Reinstall the front covers, starting with the bottom cabinet (see Figure 64).
Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. Verify
that the cables fit in the access holes in the covers.

84 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

Figure 64. Reinstalling the Front Covers

7. Proceed to Chapter 7 UPS Operating Instructions to start up the UPS.

NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the
correct number of EBMs (see paragraph 7.6 Configuring the UPS for EBMs).

6.2 Communication Options

The Eaton 9355 UPS has serial communication capabilities through the DB-9 communication port or through an
X-Slot card in one of the available bays. In addition, the Power Management Software can be installed and used
to communicate with the UPS via one of the serial communication connections.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 85

Communication

The UPS supports two serial communication devices according to the following table:

Independent Multiplexed

X-Slot 1 X-Slot 2 DB-9 Communication Port

Any X-Slot card Any X-Slot card except the Eaton Modem Card Not in use

Eaton Relay Interface Card

Any X-Slot card Available
Powerware Hot Sync CAN Bridge Card

Any X-Slot card Not in use Available

NOTE You can configure relays, signal inputs, and the serial port baud rate through the front
panel menus (see 7.1.3 User Settings).

6.2.1 DB-9 Communication Port

To establish communication between the UPS and a computer, connect your computer to the UPS
communication port using the supplied communication cable.
When the communication cable is installed, power management software can exchange data with the UPS.
The software polls the UPS for detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
The cable pins are identified in Figure 65 and the pin functions are described in Table 7. See Figure 60 for the
communication port location.

Figure 65. Communication Port

5
9
4
8
3
7
2
6
1

Table 7. Communication Port Pin Assignment

Pin Number Signal Name Function Direction from the UPS

2 TxD Transmit to external device Out
3 RxD Receive from external device In
5 GND Signal common (tied to chassis) —

86 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

6.2.2 X-Slot Cards

X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of
devices. The Eaton 9355 UPS has two available communication bays for any X-Slot card, including:

• Gigabit Industrial Gateway Card - provides a data gateway from the UPS to Visual Power Manager;
provides remote monitoring through a Web browser interface, e-mail, and a network management system
using SNMP; connects to a twisted-pair Ethernet (10/100/1000 BaseT) network. Modbus TCP support
provides direct integration of the UPS's parameters to a Building Management System (BMS).

NOTE BACnet IP and BACnet BBMD (BACnet Broadcast Management Device) protocols are
also supported.

• Relay Interface Card - has isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Low
battery, UPS alarm/OK, or On bypass.
• Industrial Relay Card - is used to indicate the operating status of the UPS using the customer's monitoring
equipment and to connect an optional RMP. The IRC uses four isolated normally-open or normally-closed
dry relay contacts to indicate the UPS status. Normal, Bypass, Battery, and Alarm mode can be monitored.

NOTE The Eaton 9355 UPS does not detect plug-and-play hardware. .

See Figure 60 for the location of the two X-Slot communication bays.

Figure 66. Optional X-Slot Cards

Gigabit Industrial INDGW-X2

Industrial Relay
Gateway Card
Card
SHIELD

0V T+ T- R+ R-

(INDGW-X2) 100/1Gb Act AUX

RESTART
ON

BOOT
!
Settings

Relay Interface Card

6.2.3 Remote Monitor Panel

The optional RMP can be installed to monitor the operation of the UPS from virtually any location within your
facility, up to 152.4m (500 ft) from the UPS. You can surface–mount an RMP on a desktop or on a wall,
wherever you have a serial interface line. Figure 67 shows an RMP. Figure 68 shows the enclosure dimensions
and cable exit openings.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 87

Communication

Figure 67. Remote Monitor Panel

Cable Exit Opening for 1/2” Conduit

or Provided Strain Relief Horn Silence Button

Figure 68. RMP Dimensions

Cable Exit Openings

for 1/2” Conduit or
Provided Strain Relief
(3 places)

Mounting Slots
(6 places)

NOTE Matches mounting holes on a single- or

Dimensions are in mm [inches] double-gang electrical box.

To install an RMP:

88 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

NOTE If mounting to a hollow wall, secure the enclosure bottom to a wood or metal stud
within the wall. Do not use hollow wall anchors. The RMP can also be mounted to a
single- or double-gang electrical box.

1. If wall mounting, securely mount the RMP. Proceed to Step 2.

If desk mounting, install the provided bumpers to the bottom of the RMP enclosure. Proceed to Step 3.
2. Install 1/2” conduit from the RMP to the IRC through the cable exit openings (see Figure 68). Proceed to
Step 4.
3. Install wiring from the RMP to the IRC using the cable listed in Table 8 and the provided strain relief
bushings in the cable exit openings in the IRC (see Figure 70) and the RMP.
4. Connect the wiring between the RMP and the IRC plug–in terminal blocks using terminations shown in
Table 8. See Figure 69 and Figure 70 for plug–in terminal block locations.

Table 8. RMP Wire Terminations

From RMP Terminal To IRC Terminal Remarks
J1-1 J1-1
J1-3 J1-3
Use Beldon 8690 060 or equivalent
J1-4 J1-4
cable
J1-5 J1-5
J1-6 J1-6

5. Install the IRC into an open X-Slot communication bay (see Figure 62).
6. To check the operation of the RMP, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the RMP show the appropriate status, then it is operating correctly.
If the RMP is not operating correctly, check the wiring, the fuse on the IRC, and the plug–in terminal blocks
for proper seating. If all connections are secure but the RMP still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the RMP
is working correctly.

Figure 69. RMP Top Internal View

Plug-in Terminal Block J1

to Industrial Relay Card

NOTE Conduit and wiring

supplied by the customer. The
maximum distance between
the RMP and the UPS is not to
exceed 152.4m (500 ft).

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 89

Communication

6.2.4 Industrial Relay Card

The IRC uses normally-open or normally-closed dry relay contacts to indicate the UPS status as listed in
Table 9. Figure 70 shows an IRC.

Figure 70. Industrial Relay Card

Plug-in Terminal Block J1 to RMP

Plug-in Terminal Block J2

Cable Exit Opening for 1/2” Conduit from Relay Contacts
or Provided Strain Relief to Customer Monitoring Equipment

1. Verify that the UPS is turned off and all power sources are removed.
2. Install wiring from the IRC to the monitoring equipment using 1/2” conduit through the cable exit opening
in the IRC (see Figure 71).
3. Connect wiring between the IRC and the monitoring equipment using terminations shown in Table 9. See
Figure 70 for plug–in terminal block locations.
4. Install the IRC into an open X-Slot communication bay (see Figure 62).
5. To check the operation of the IRC, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the customer's monitoring equipment show the appropriate status, then it is operating
correctly.
If the IRC is not operating correctly, check the wiring, the fuse on the IRC, and the plug–in terminal blocks
for proper seating. If all connections are secure but the IRC still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the IRC
is working correctly.

Table 9. IRC Wire Terminations

IRC Terminal Function Remarks
J2-1 NC
J2-2 COM Normal mode
J2-3 NO
J2-4 NC
J2-5 COM Bypass mode

J2-6 NO
J2-7 NC
J2-8 COM Battery mode

J2-9 NO

90 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

Table 9. IRC Wire Terminations (Continued)

IRC Terminal Function Remarks

J2-10 NC
J2-11 COM Alarm mode
J2-12 NO
Maximum contact rating: 250 Vac, 30 Vdc @ 5A; Wire range: 16 24 AWG

6.2.5 Power Management Software

Power management software is available via the Eaton website, www.Eaton.com/downloads.
Each Eaton 9355 UPS ships with an interface cable which is used for communication between the UPS and
your computer.

NOTE Use only the supplied communication cable to connect the UPS to your computer.

Power management software provides up-to-date graphics of UPS power and system data and power flow. It
also gives you a complete record of critical power events, and it notifies you of important UPS or power
information. If there is a power outage and the Eaton 9355 UPS battery power becomes low, power
management software can automatically shut down your computer system to protect your data before the UPS
shutdown occurs.

Navigate to the Eaton website, www.Eaton.com/downloads for installation instructions and to download the
power management software.

6.3 Control Terminals

The cables should be connected to the control terminals with a mating connector. Input and output terminals
have a functional isolation from terminal to terminal. They are connected to the UPS chassis through individual
1 MW resistors.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 91

Communication

Figure 71. External Control Terminal Connections

2 + Polarity
Signal Input 1 (programmable)
1 – Polarity

2 + Polarity
Signal Input 2 (programmable)
1 – Polarity
UPS
Connectors 2
REPO Normally Open
1

2
REPO Normally Closed
1

3 Common
2 Normally Closed Relay Output
1 Normally Open

NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or
other mechanical control is preferred.

6.3.1 Remote Emergency Power-off

REPO is used to shut down the UPS from a distance. This feature can be used for shutting down the load and
the UPS by thermal relay, for instance in the event of room overtemperature. When REPO is activated, the UPS
shuts down all converters, de-energizes all system relays, trips the battery circuit breaker, and fully powers
down within 10-15 seconds.
There are two REPO positions that may be used, normally-open or normally-closed.
The pins on the normally-closed REPO connector are connected together. When this connection is open, the
logic circuitry completely shuts down the UPS, thus preventing the power from supplying the load.
If the use of normally-closed REPO operation is desired, replace the connector with a normally-closed external
switch (see Figure 60).

If the use of normally-open REPO operation is desired, connect a normally-open external switch (see
Figure 60).

NOTE 1 To restart the UPS, reconnect the REPO connector pins and turn on the UPS manually.
The pins must be shorted to keep the UPS running. Maximum resistance is 10 ohm
NOTE 2 Leave the REPO connector installed in the REPO port on the UPS rear panel even if the
REPO function is not needed.

92 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Communication

• The REPO must not be connected to any utility connected circuits. Reinforced insulation to the utility is
required. The REPO switch must have a minimum rating of 24 Vdc and 20 mA.
• To ensure the UPS stops supplying power to the load during any mode of operation, the input power must
be disconnected from the UPS when the emergency power-off function is activated.

REPO Connections

Wire Function Terminal Wire Size Rating Suggested Wire Size

L1
REPO 12 22 AWG(4 0.32 mm2) 18 AWG (0.82 mm2
L2

6.3.2 Relay Output Contacts

The UPS incorporates a programmable relay output with potential free contacts for remote alarm indications
(see Figure 60). An additional four relay outputs can be obtained with the X-Slot compatible Relay Interface
Card.

The relay output contacts must not be connected to any utility connected circuits. Reinforced insulation to the
utility is required. The relay output contacts must have a maximum rating of 30 Vac/1A and 60 Vdc/2A nominal
values.

6.3.3 Programmable Signal Inputs

The UPS incorporates two programmable signal inputs (see Figure 60 on Figure 60). Use of non-polar (relay)
control input is recommended. The pins must be shorted with maximum resistance of 10 ohm in order to
activate the specific input.

NOTE See Figure 57 for the polarity and verify these connections if polarity control is required.

The default and programmable settings for the signal inputs are shown in Table 10.

Table 10. Programmable Signal Inputs

Signal Description

Disable Bypass Operation If active, the automatic transfer to the static bypass is prevented.

Charger Off If active, the battery charge function is disabled. In a utility power outage, the
discharge of batteries is supported.

If active, the UPS output turns off regardless of the mode of operation. Auxiliary
Remote ON/OFF power, fan, communication, and rectifier/battery charger remain functional. Restart is
initiated immediately when this signal is inactive.

Request Bypass If active, the UPS transfers to bypass if the bypass voltage, frequency, and
synchronization are all okay.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 93

Communication

Table 10. Programmable Signal Inputs (Continued)

Signal Description

Request Normal If active, the UPS transfers to inverter operation if not prohibited by REPO or an alarm
condition.
Force Bypass If active, the UPS is forced to static bypass operation regardless of the bypass status.

External Battery Breaker Status If active, the UPS knows that the batteries are disconnected.

Building Alarm 1-6 These alarms can be activated separately or at the same time with other building
alarms.
Not in Use Default
Shutdown If active, the UPS shuts down immediately.

If active, the UPS shuts down after a user-configured delay time. Default shutdown
Delayed Shutdown delay is 120 seconds. The UPS automatically restarts when the signal changes to
inactive.
Normal/Bypass If active, the UPS transfers to bypass if okay. If inactive, the UPS transfers to the
inverter when possible.

On Generator If active, the UPS knows that input is fed from the generator. Bypass is disabled; the
automatic battery test is disabled.

External Transformer Overtemperature This option is not used.

94 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter
C h3
a p t e r 7Maintenance
UPS Operating Instructions

This chapter contains information on how to use the Eaton 9355 UPS, including front panel operation, UPS
startup and shutdown, and configuring the UPS for Extended Battery Modules (EBMs).
This section explains how to
7.1 Control Panel Functions
S Care for the UPS and batteries
The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself,
S load
Replace the Extended Battery Modules (EBMs)
status, events, measurements, and settings (see Figure 72).
S Recycle used batteries or UPS
Figure 72. Eaton 9355 UPS Control Panel
UPS and Battery Care
For the best preventive maintenance, keep the area around the UPS
clean and dust‐free. If the atmosphere is very dusty, clean the outside of Power On Indicator (green)
the system with a vacuum cleaner.
On Battery Indicator (yellow)
For full battery life, keep the UPS at an ambient temperature of
25°C (77°F). Bypass Indicator (yellow)
Alarm Indicator (red)
NOTE The batteries in the UPS are rated for a 3–5 year service life. The length of service
life varies, depending on the frequency of usage and ambient temperature. Batteries used
beyond expected service life will often have severely reduced runtimes. Replace batteries at
least every 5 years to keep units running at peak efficiency.
OPERATION
OPERATION Control Buttons
OPERATION for the LCD Menu Options
Storing the UPS and Batteries
If you store the UPS for a long period, recharge the battery every
6 months by connecting
The following thethe
table shows UPS to utility
indicator power.
status and The batteries charge
description.
to 80% capacity in less than 5 hours.The following
following ittable
TheHowever, table shows
shows the
the indicator
is recommended that status
indicator status and
and description.
description.
the batteries charge for 48 hours after
The long-term storage.
following table shows the indicator status and description.
Indicator
Indicator
Indicator StatusStatus
Status Description
Description
Description
Check the battery recharge date on the shipping carton label. If the date
has expiredIndicator On On
and the batteries Status
On were never Description
The
The UPS isUPS is
is operating
operating
recharged,
The UPS notnormally.
normally.
do
operating use the
normally.
UPS. Contact
Greenyour service representative.
Flashing
On SThe
The UPS
UPS is is starting up
operating or is shut down and waiting for power to return.
normally.
Green
Green Flashing
Flashing A newS information
The UPS ismessage
starting is
upactive.
or is shut down and waiting for power to return.
SS AA new
new information
information message
message is
is active.
active.
Green Flashing S The UPS is starting up or is shut down and waiting for power to return.
Off S
The UPS Bypass is not
is turnedis off
SS Bypass not available.
and will not turn on automatically.
available.
When to Replace Batteries A new information message is active.
Off The isUPS
S Bypass is turned
is is off
off and
notmode.
available.will
will not
not turn
turn on
on automatically.
When the indicatorOnflashes
Off slowlyThe UPS
and The
the inaudible
UPS Battery
turnedalarm andbeeps automatically.
intermittently, On The
TheUPS
UPSis
Off need replacing. isin Battery
turned offmode.
andservice
will not turn on automatically.
Yellowthe batteries On
may The UPS Contact
is in your
Battery mode.
representative to order new batteries.
Yellow On The UPS is in Battery mode.
Yellow On The UPS is in Bypass mode.
Yellow On
On The
The UPS
UPS is
is in
in Bypass
Bypass mode.
mode.

Yellow On The UPS is in Bypass mode.

Yellow ® EBM User's Guide S 164201650 Rev 3 Draft 13-APR-2010
Eaton BladeUPS 23
Yellow On The
Yellow On The UPS
UPS has
has an
an active
active alarm.
alarm.
On Flashing The UPS
Thehas
There isan new
active alarm.
Red
On
Flashing There is aahas
UPS newanUPS alarm
active
UPS condition.
condition. See
alarm.
alarm See “Troubleshooting”
“Troubleshooting” onon page
page 105
105 for
for
Red additional information.
FlashingFlashing Thereadditional
is a new information.
UPS alarm condition. See Chapter 9 Troubleshooting for additional
There is a new UPS alarm condition. See “Troubleshooting” on page 105 for
Red
Red information.
additional information.

Changing
Changing thethe Language
Language
Press and hold the first
first button
button on
Press and hold theLanguage
Changing the on the
the left
left for
for approximately
approximately five
five seconds
seconds
to
to select
select the language menu. This action is possible from
from any LCD menu
Press andthe language
hold the firstmenu.
buttonThis on theaction
leftisfor
possible anyfive
approximately LCD menu
seconds
screen.
screen.
to select the language menu. This action is possible from any LCD menu
screen. Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 95

Display
Display Functions
Functions
As the
Display
As default or
or after
after 15
Functions
the default 15 minutes
minutes of
of inactivity,
inactivity, the
the LCD
LCD displays
displays the
the
selectable startup screen. The default is the Eaton logo and can be
Red
Red 22. Press any button on the front panel display to activate the menu
additional information.
additional information.
To remove the existing power cords:
options. Select TURN UPS ON/OFF, TURN UPS ON, and press the
button.
UPS Operating Instructions 1. If the UPS and internal batteries are already installed, continue to
Step 2. If the UPS and internal batteries
23. Confirm the are not installed,
selection. Press andcontinue
hold the button for three
Changing the Language to Step 15. seconds, until the UPS stops beeping.
Press and hold the first button on the left for approximately five seconds
to select the language 2. You menu. MUST Thisshut
actiondown the UPS
is possible before
Verify
from anyreplacing
that the
LCD menu the cordilluminates
indicator assembly. solid, indicating that the
screen. Continue to Step 3 to shut down UPS is a standalone UPS. and any loads not connected through the
operating normally
7.1.1 Changing the Language Load Connector are now energized.
For parallel shutdown procedures, refer to the Eaton BladeUPS
Press and hold the first button on the left for approximately five seconds to select the language menu. This
Display (12 kVA) User's Guide and then If thecontinue to Step
indicator 11.
is flashing, do not proceed until all alarms are
action is Functions
possible from any LCD menu screen.
clear. Check the UPS status from the front panel to view the active
As the default or after 15 minutes
3. Switch of inactivity,
the load connectorthe LCDbreaker
circuit displays tothe
the alarms
OFF (O)and position
7 . 1 . 2 D istartup
selectable u n c t i o n sThe default is the Eatonalarms.
s p l a y Fscreen. Correct
logo and can be
the restart if necessary.
(see Figure 2).
changed to the Mimic
As the default or after screen
15 minutes in theof User Settings
inactivity, menu.
the LCD
The displays
UPS should the selectable
be in Normal startup screen.
mode. The default
By default, is mode
Normal
the Eaton logo and can be changed
NOTE The loaddims to the
connector Mimic screen
operatesin theonUser
the Settings
High menu.
Efficiency setting.
The backlit LCD automatically afterbreaker
a longcontrols
period theofload connector Press
inactivity. only, not the output power.
The backlit LCD automatically
any button to restore the screen. dims after a long period of inactivity. Press
24. To energize a load connected any buttonthrough
to restore
thethe screen.
Load Connector, switch
Use the 4. buttons
Press any button toon the
thethrough
front load
panel connector
display circuit breaker
to activate the menuto the ON ( | ) position.
Use thetwo
twomiddle
middle buttons ( and ) to scroll
scroll through themenu
the menu structure. Press the button to enter a
structure. Press the options. Select TURN UPS ON/OFF, TURN
button to enter a submenu. Press theESC button UPS OFF, and press the
submenu. Press the button.
button to select an 25. Press
option. Press the
the button
button until
to the or
cancel Eaton logo
return appears.
to the previous
to select an option. Press the ESCESC button to cancel or return to the
menu.
previous menu.
5. Confirm the selection. Press and hold the button for three
The following table shows the basic
seconds, until menu
the UPSstructure.
stops BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010
beeping.
Eaton 15

Table 11. Menu Map forThe output

Display relays open, the UPS transfers to Standby mode, and
Functions
the indicator turns off.
2
2 Eaton 9355
Eaton 9355 UPS
UPS (10/15
(10/15 kVA)
kVA) User's Guide SS 164201594
User's Guide 164201594 Rev
Rev D
D Display Information or Menu Function
Main Menu Submenu
6. Switch the UPS battery circuit breaker to the OFF (O) position.
UPS Status UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass /
7. Active
If optional EBMs are alarm listswitch
installed, / Batteryallstatus
EBM battery circuit
breakers to the OFF (O) position.
Event Log Displays up to 127 events and alarms

Measurements
Disconnect the EBM
Output
cable from the UPS extended battery
L-N and L-L / Current / Frequency / Power
connector.
Battery Voltage / Current / Runtime
8. Switch the UPS input circuit breaker to the OFF (O) position.
Input L-N and L-L / Current / Frequency
9. Switch off utility power where the UPS is connected.
Bypass L-N and L-L / Frequency
10. Unplug the power cords.
Control Go to Bypass Mode Transfers the UPS to internal Bypass mode
When this command is active, the option changes to Go to Normal Mode.

Start Battery Test Initiates a battery test

Display Test Four different selectable tests for the front panel functions: the LEDs cycle through,
Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010
the alarm beep sounds, the backlight turns off and on, and the 5pixels scroll through
to test the LCD.
Settings User Settings See Table 12 for more information.

Service Settings This screen is password-protected.

Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge

Turn UPS ON/OFF ON and OFF Options

7.1.3 User Settings

The following table displays the options that can be changed by the user.

NOTE Changes to the output voltage or frequency options should be made before turning on
the UPS; otherwise, the changes do not take effect.

96 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Operating Instructions

Table 12. User Settings

Description Available Settings Default Setting

Set Date and Time Set Month 01/01/2003

Date: mm/dd/yyyy 00:00
Time: 24:00
Display Contrast Adjust contrast with up/down arrow buttons Moderate

Change Language Select Language: <English> English

Elegir idioma <Español>

Relay Config Relay: [Alarm 1] [X-Slot 1-1/2/3/4] or [X- Alarm 1: empty

Slot 2-1/2/3/4] X-Slots (1 or 2)
Setup: [Battery Low] [On Battery] [On Bypass] #1: UPS ok
[UPS ok] [custom] [empty] #2: On Bypass
#3: Summary Alarm
#4: On Battery

Signal Inputs [empty] [Logic] <empty>

(see paragraph
6.3.3 Programmable Signal Inputs for more
information. )

Serial Port Config Port: [X-Slot-1] [X-Slot-2/Serv] 19200

Speed: [19200] [9600] [2400] [1200]

Modem Config Modem Installation <Not Installed>

Set Modem Call Events Event #0
Call modem: no
Set Modem Init String ATZ0

Set Modem Call Command None

Set Modem Communication Password None
Start Screen Eaton logo Eaton logo
Mimic screen
User Password Enabled/Disabled Disabled
If Enabled is selected, the password is USER.

Audible Alarms Normal Sound/Disabled Normal Sound

Battery Charging ABM cycling/constant ABM cycling

Automatic Battery Tests Enabled/Disabled Enabled

Enabled automatically runs the battery test
once a month.
Full Power Battery Test Enabled/Disabled Enabled

Number of Battery Strings 0 through 22 2 strings for UPS-32 models

(see paragraph 4 strings for UPS-64 models
7.6 Configuring the UPS for EBMs for more
information. )

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 97

UPS Operating Instructions

Table 12. User Settings (Continued)

Description Available Settings Default Setting

Battery Capacity 1 through 65535 watts per cell 34 W/cell

Battery Low Alarm Level 1.750 through 1.950 volts per cell 1.880 V/cell

Set Nominal Output Voltage Output: 120V/208V

[120V/208V] [127V/220V]

Bypass Voltage High Limit +1 through +20% (1% increments) 120V +10%

Bypass Voltage Low Limit -1 through -20% (1% increments) 120V -15%

Nominal Output Frequency 50 Hz or 60 Hz 60 Hz

Synchronization Enabled/Disabled Enabled

Synchronization Window ±0.5 through ±3.0 Hz ±2.0 Hz

(0.1 Hz increments)

Unsynchronized Transfer to Bypass Allowed/Not Allowed Not Allowed

Output Frequency Slew Rate 0.1 though 5 hertz per second 0.5 Hz/s
(0.1 Hz increments)

Usage of Bypass Enabled/Disabled Enabled

Transfer to Bypass When Overload After a delay/Immediately After a delay

Automatic Start Delay -1 through 32767 seconds 0s

(-1 means disabled)

Control Commands from X-Slot1 Allowed/Disabled Allowed

Control Commands from X-Slot2/ Allowed/Disabled Allowed

Serv
X-Slot Signal Input Activation Delay 0 through 65 seconds 5s

Input signal delayed shutdown delay 1 through 65535 seconds 120s

Site Wiring Fault Notice Enabled/Disabled Enabled

Reset Custom Event Settings 0 through 32 Total: 0/32

Auto Output Configuration Enabled/Disabled Enabled for initial startup

Disabled after initial startup

7.2 Initial UPS Startup

Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
warranty terms specified on the product's resources page become void. See Chapter 11 Warranty for details.
This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in
advance (a minimum two-week notice is required) to reserve a preferred startup date.

98 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 UPS Operating Instructions

Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.
OPERATION
N
Verify that UPS installation has been carried out correctly and the UPS ground has been connected.

Select one of the following startup options:

The following table shows the indicator status and description.

The following table shows
Startup the indicator status and
Option description.
Section
Indicator Status Description
Status Description Normal mode See paragraph 7.2.1 Normal Mode Startup. OPERATION
On The UPS is operating normally.
On Battery mode
The UPS is operating normally. See paragraph 7.2.2 Starting the UPS OPERATION
on Battery.
Green Flashing S The UPS is starting up or is shut down and waiting for power to return.
Flashing S The UPS isBypass
startingmode Seeforparagraph
up or is shut down and waiting power to7.2.3 Internal
return. Bypass
S A new Startup. message is active.
information
S A new information message is active. S Bypass is not available.
UPS
S Bypass isNormal maintenance
Mode
not available. bypass
Startup See paragraph 7.2.4 UPS Maintenance Bypass Startup.
Off The UPS is turned off and will not turn on automatically.
Off To start
The UPS is Normal
turned off up
Wall-mounted the
Mode
and will UPS
maintenance when
notStartup
turn on the load
bypass Seeis
automatically. de-energized:
paragraph 7.2.5 Wall-Mounted Maintenance
OPERATION Bypass Startup.
On The UPS is in Battery mode.
On The UPS is To start
inParallel
1. Battery
If an up
UPS the UPS
mode.
optional when the load
wall-mounted
configuration is to
bypass
Refer de-energized:
cabinet
the is installed,
Eaton 9355 Parallel UPSproceed to User's Guide.
(10/15 kVA)
Step 2; otherwise, proceed to Step 4.
Yellow
1. If an optional wall-mounted bypass cabinet is installed, proceed to
72.. 2 . 1Step N o2;
Verify rm otherwise,
thea l wall e S tproceed
M o dmounted to Step
a r t u pbypass isOntransfered
4. toThe
UPSUPSmodeis in Bypass
(see mode.
On The UPS is Normal
in Bypass mode. Mode Startup
“Using the Wall-Mounted Bypass Cabinet” on page 97.
To
2. start up the
Verify the UPSwall when
Yellowthe load
mounted is de-energized:
bypass is transfered to UPS mode (see
To start up the UPS when the load is de-energized:
3. “Using
Proceed theto Wall-Mounted
Step 4.
1. If an optional wall-mounted bypass cabinet Bypass OnCabinet” on The
page
is installed, UPS97. has anto
proceed active
Stepalarm.
2; otherwise, proceed to Step 4.
On The UPS has 1.an If active alarm. wall-mounted bypass cabinet is installed, proceed to
an optional
3.
2.
4. VerifyProceed
Verify2;the
that to Step
wall
the 4.
mounted
internal bypass is transferred
maintenance bypasstoswitch
Flashing UPS mode
There is (see
is ainnew paragraph
theUPS
UPS alarm condition. See “Troubleshooting” on page 105 for
Flashing There is a new UPS Step alarm otherwise,
condition. Seeproceed
Red to Step 4.
“Troubleshooting”
7.5 Operating
position (see the Wall-Mounted
Figure 59 on pageBypass 95).onCabinet).
page 105 for
additional information.
additional information.
4. Verify that the internal maintenance bypass switch is in the UPS
2. Proceed
3. Verify the to wall
Step mounted
4. 59 on bypass is transfered to UPS mode (see
5. position
“Using
(see
If an optional Figure
isolation
the Wall-Mounted
page 95).is installed, switch the input
transformer
Bypass Cabinet” on page 97.
4. Verify circuitthat
breaker to the maintenance
the internal ON position bypass (see Figure
switch12ison page
in the UPS 21).position (see Figure 73).
5. If an optional isolation transformer is installed, Changing switchthe the Language
input
3. Proceed to Step 4.
Changing the5. If
6.Language an optional
circuit
Switch breaker isolation
on utility thetransformer
topower ONwhereposition
theis(see
installed,
UPSFigure switch
12 onthe
is connected. input
page circuit breaker to the ON position (see
21).
Figure 24). Press and hold the first button on the left for approximately five second
Press and hold the 4. first Verify that the
button on theinternal
left formaintenance
approximately bypass
five switch
seconds
toconnected.
select theis language
in the UPS menu. This action is possible from any LCD men
6.
7. SwitchSwitch
Wait for ontheutility power where tothe UPS is
6.
to select the language position
menu. ON thefront
(see
This Figure panel
utility 59is on
actionpower
LCDpage
where
possible
illuminate.
95).
the UPS
from any isLCD
connected.
screen. menu
screen. 7. Wait
7. Wait
The forthethefront
frontpanel
indicator panel
flashes. LCDto to illuminate.
5. If an for
optional isolation LCD illuminate.
transformer is installed, switch the input
8. The circuit breaker
Removeindicator to
the breaker the tie from all batteryFigure
ON
flashes. position (see circuit12
Display on page 21).
Functions
breakers.
The
Display Functions indicator flashes.
6. Switch on utility power where the UPS Asconnected.
is the default or after 15 minutes of inactivity, the LCD displays the
As the default or 8.
8. Remove
9.after
Switch
Remove all
the
15 minutes the breaker
battery
breaker tietie
circuit
of inactivity, from
from all all
breakers
the battery
battery
LCD to the circuit breakers.
ONbreakers.
circuit
displays position.
the
selectable startup screen. The default is the Eaton logo and can be
selectable startup 7.
9. screen.
Wait
Switch
9. Switch The
forallthe
all default
front
battery is
panel
circuit
battery stops the Eaton
LCD
breakers
circuitflashing. to logo and
illuminate.
to the ON can
changedbe
position.
breakers to the ON position. to the Mimic screen in the User Settings menu.
The indicator
changed to the Mimic screen in the User Settings menu.
The
The indicator
indicator flashes.
stops flashing. The backlit LCD automatically dims after a long period of inactivity. Pre
The backlit LCD 10. Press any
The
automatically button
indicator
dims on the
stops
after front
a flashing.
long panelofdisplay
period inactivity.to activate
any button Press the menu
to restore the screen.
8. options.
Remove
any button to restore10. Press anythe
the screen.
10. Press any buttonbreaker
button ononthe tiefront
the from
front all
panel
panelbattery
display
displaycircuit breakers.
to activate
to activatethe menu
the menu options.
Use the two middle buttons ( and ) to scroll through the menu
options.
11. Press
Press the button on the front panel display and
Use the two middle 9.
11. buttons
Switch theall( battery
and
button ) to
on scroll
circuit
the through
breakers
front panel the
to themenu
display ON thenthen
andposition.
structure. press
Press
press
the
the
thebutton to select the TURN UPS ON/
button to enter a submenu. Press the button
structure. Press theOFFbutton button
menu. to
to select
enter athe TURN
submenu. UPS
Press ON/OFF
the to
menu.
button
select an option. Press the ESC button to cancel or return to the
11. Press the button on the front panel display and then press the
to select an option. PressThe the indicator
ESC button stopstoflashing.
cancel or returnprevious to the menu.
12. Select
12. button
Select theTURN
the to
TURNselect
UPSUPS the
ON TURN
ON UPS
option.
option. ON/OFF
Press
Press andand menu.
holdhold button button
the the for three forseconds, until the UPS stops
previous menu.
three seconds,
10. beeping.
Press any button until
on the the UPSfront stops
panel beeping.
display to activate the menu
12. Select the TURN UPS ON option. Press and hold the button for
options.
three
The seconds,
The indicator
indicator until the UPS The
illuminates.
illuminates. stops
TheUPS beeping.
UPS is is
nownow powering
powering thetheload.load.
11. Press the button on the front panel display and then press the
The
If the indicator 82 illuminates. The
9355UPS isUPSnow powering fromthe load.
button indicator
to selectisthe flashing, check the status
Eaton UPS (10/15 kVA) User's Guide Sthe front Rev D
164201594
TURN UPS ON/OFF menu.
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594
panel toRevview D the active alarms. Correct the alarms and restart if
If the
necessary. indicator is flashing, check the UPS status from the front
12. Select the TURN UPS ON option. Press and hold the button for
panel to view the active alarms. CorrectEaton the9355
alarms and
UPS (10/15 kVA)restart if 164201594—Rev K1
User’s Guide 99
three seconds, until the UPS stops beeping.
necessary.
The indicator illuminates. The UPS is now powering the load.

If the indicator is flashing, check the UPS status from the front
 On position
The(see
UPS Figure 59 on
is operating page 95).
normally.
Green Flashing S The UPS is starting up or is shut down and waiting for po
Green Flashing S The UPS
5. If an optional is starting
isolation up or is shut down
transformer and waiting
is installed, for power
switch to return. S A new information message is active.
the input
UPS Operating Instructions
circuit Sbreaker
A new information
to the ONmessage
position is active.
(see Figure 12 on page 21). S Bypass is not available.
S Bypass is not available.
Off The UPS is turned off and will not turn on automatically.
6. Switch on utility power where the UPS is connected.
Off The UPS is turned off and will not turn on automatically.
On The UPS is in Battery mode.
On 7. Wait for Thethe
UPSfront panel LCD
is in Battery mode.to illuminate.
Yellow
Yellow The
If the
indicator flashes.
indicator is flashing, check the UPS status from the front panel to view the active alarms.
On The UPS is in Bypass mode.
On 8. Correct the
The alarms
UPS is inand restart if necessary.
Remove the breaker tie from all battery circuit breakers.
Bypass mode. CORD KIT INSTRUCTIO
Yellow
Yellow 7 .9.
2 . 2 Switch
S t a r t i nall
g tbattery
h e U P Scircuit
o n B abreakers
ttery to the ON position.
On The UPS has an active alarm.
On NOTEThe Before
UPS has an using
active this feature, the UPS must have been powered by utility power at least
alarm.
The indicator stops flashing. Flashing There is a new UPS alarm condition. See “Troubleshooting
once.
Flashing There is a new UPS alarm condition.Red
See “Troubleshooting” on page 105 for
additional information.
Red 10. Press additional
any button onRemoving
the front panel
information. the Existing
display Power
to activate Cords
the menu
To start the UPS
options. on battery when the load is de-energized:
To remove the existing power cords:
1. If an optional wall-mounted bypass cabinet is installed, proceed to Step 2; otherwise, proceed to Step 4.
11. Press the button on the front panel display and then press the
2. Verifybutton
the wall mounted bypass
1. If the UPS Changing
and
OPERATION
the Language
internal batteries are already installed, continue to
Changing tothe
select the
LanguageTURNisUPS
transferred
ON/OFF to menu.
UPS mode (see paragraph
7.5 Operating the Wall-Mounted Bypass Cabinet).
Step 2. If the
Press and hold the first buttonare
UPS and internal batteries onnot
theinstalled, continue
left for approxima
Press and hold the first button on the left
12. Select the TURN UPS ON option. Press and hold thefor to Step 15.
approximately five
button seconds
for the language menu. This action is possible fro
to select
3. Proceed
to to the
select Steplanguage
4. menu. This action is possible from any LCD menu
three seconds, until the UPS stops beeping. screen.
2. You MUST shut down the UPS before replacing the cord assembl
screen.
4. Verify that the internal maintenance bypass switch is in the UPS position (see Figure 73).
The indicator illuminates. The UPS is now poweringContinuethe to load.
Step 3 to shut down a standalone UPS.
Normal
5.
Mode Startup
Switch all battery circuit breakers to the ON position.
For parallel Display Functions
To start up the Functions
If the
Display UPS when
indicator the load is
is flashing, de-energized:
check the UPS status from theshutdown
front procedures, refer to the Eaton BladeUPS
panelNOTE to view the Leave the battery
active alarms.circuit
Correct breaker(s) in(12
the alarms the kVA)
and User's
As the
ONrestart
position if Guide
during and
thisorthen
default aftercontinue
operation. If youtoneed
15 minutes Step 11.
of inactivity, the LCD
1. IfAs anthe default
optional
necessary.
or
to after
cancel15
wall-mounted thisminutes
operation,
bypass of inactivity,
wait until
cabinet the front
the
is installed,LCDproceed
displays
panel LCDtothe
selectable startup
illuminates screen.
before The default
switching the is the Eaton logo
selectable
Step startup
2; otherwise, screen.
battery circuit
proceed The default
tobreaker(s)
Step is the 3.
4. off. Eaton Switch the changed
logo and loadbe
can connector circuit breaker
to the Mimic screen in tothe
theUser
OFF Settings
(O) position
men
changed to the Mimic screen in the User Settings (see Figure 2).
menu.
2. Wait Verify the The backlit LCD automatically dims after a long period
6. thewallfrontmounted bypass is transfered to UPS mode (see
Thefor
“Using backlit LCDpanel
the Wall-Mounted
LCD
automatically to illuminate.
Bypassdims after a long
Cabinet” on period
page 97. ofOPERATION
inactivity.
any button Pressto restore the screen.
NOTE The load connector breaker controls the load connector only, not the output powe
any button to restore the screen.
7. Press any button on the front panel display to activate the menu options.
3. Proceed to Step 4.9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D Use the87two middle buttons ( and ) to scroll through t
8. Within Use the three two middle
Eaton
minutes, buttons
press the( button
and ) to on scroll through
the front panel the menu
display and then Press
structure. press the button to
thepanelbutton select a submenu. Pre
4. Press any button Internal on the
Bypassfront Startupdisplaytotoenter
activate the menu
structure.
the TURN Press
UPS the
ON/OFF button
menu. to enter a submenu. Press the
to button
select an option. Press the ESC button
4. Verify that the internal maintenance bypass switch
ESC
is in the
options. UPS TURN UPS ON/OFF, TURN UPS
Select OFF,toandcancel
pressorthr
to select(see
position an option.
Figure Press
59 on the 95).button to cancel or returnTo
page to start
the the
previous menu.UPS when load is powered by internal bypa
Normal
9. Select Mode the TURN Startup
UPS ON option. Press and hold the button.
button for three seconds, until the UPS stops
previous menu.
beeping. 1. If an optional wall-mounted bypass cabinet is insta
To
5. start If anup the UPS
optional when the
isolation load is de-energized:
transformer is installed,5.switch the input
Confirm the selection. Press and hold the button for three
The UPS
circuit starts intoBattery
breaker the ONmode within
position (seetwoFigure
minutes12 and
on supplies
page 21). Step
battery 2; otherwise,
power to your proceed to Step 4.
equipment.
1. If an optional wall-mounted bypass cabinet is installed, proceed to seconds, until the UPS stops beeping.
76.. 2 . 3Step I n t2;
Switch otherwise,
e r nona l utility s proceed
B y p a spower u p to Step
S t a r twhere the UPS 4.
82 is connected.
2. Verify the wall mounted bypass is transfered to By
The
Eaton output
9355 relays
UPS (10/15 kVA) open, the UPS
User's Guide transfers
S 164201594 Rev D to Standby mode, and
82 Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D “Using the Wall-Mounted Bypass Cabinet” on pag
To the indicator turns off.
7. start
2. Verify
Wait the the
forUPSwall
thewhen load is powered
mounted
front panel LCD bypass isbytransfered
internal bypass:
to illuminate. to UPS mode (see
“Using the Wall-Mounted Bypass
1. If an optional wall-mounted bypass cabinet is installed, Cabinet” on pageproceed
97. 3.Step Proceed to Step 4.
6. Switch thetoUPS 2; otherwise,
battery circuitproceed
breaker to toStep 4. (O) position.
the OFF
The indicator flashes.
2.
3. VerifyProceed theto wallStepmounted
4. bypass is transferred to UPS mode (see paragraph 4. Verify that the maintenance bypass switch is in the
7. If optional EBMs are installed, switch all EBM battery circuit
8. 7.5 Remove
Operating the breaker tie from all
the Wall-Mounted battery
Bypass circuit breakers.
Cabinet). position (see Figure 59 on page 95).
4. Verify that the internal maintenance bypass switchbreakers is in thetoUPS the OFF (O) position.
3.
9. ProceedSwitch all
position to Step
battery
(see 4. circuit
Figure 59 on breakers
page 95). to the ON position. 5. If an optional isolation transformer is installed, swit
Disconnect the EBM cable from the UPS extended battery
4. Verify that the internal maintenance bypass switch is connector. in the UPS position circuit
(seebreaker
Figure 73).to the ON position (see Figure 12 on
5. If Thean optional indicator stopstransformer
isolation flashing. is installed, switch the input
5. If an optional
circuit breaker isolation
to thetransformer
ON positionis(see installed,
Figure switch
12 onthe input
page circuit
21). breaker on
6. Switch to the ONpower
utility position (see the UPS is connecte
where
10. FigurePress 24). any button on the front panel display to8.activate Switch thethe UPS input circuit breaker to the OFF (O) position.
menu
6. Switch options.on utility power where the UPS is connected. 7. Wait for the front panel LCD to illuminate.
6. Switch ON the utility power where the UPS is connected. 9. Switch off utility power where the UPS is connected.
11. Wait
7.
7. Press
Wait the
for
for button
thefront
the on LCD
frontpanel
panelthe front
LCDto to panel display and then press the The
illuminate.
illuminate. indicator flashes.
10. Unplug the power cords.
button to select the TURN UPS ON/OFF menu.
The indicator flashes. The UPS starts and transfers to Bypass mode. This
The indicator flashes.
12. Select the TURN UPS ON option. Press and hold the button for1 minute.
8. Remove
three
The UPS the breaker
seconds,
starts until
and tie from
the
transfers UPS all battery
to stops
Bypass circuit
beeping.
mode. Thisbreakers.
may take up to 1 minute.
The indicator flashes while transfering to bypa
9. Switch
The
The allindicator
battery flashes
indicator circuit breakers
illuminates.
whileThe to theisON
UPS
transferring nowposition.
powering
to bypass the load.
then goes out with the the illuminating
illuminating totoindicate
indicate the UPS is ope
the UPS is operating in Bypass mode. The load is now Eaton BladeUPS
powered byCord Kit Instructions
mode.
utility S 164201721
The load
power. 2 Draft 13-APR-2010
is nowRevpowered by utility power.
If the indicator
The indicatorstops flashing.
is flashing, check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if The display indicates On Manual/Maintenance Byp
10. Press any button on the front panel display to activate the menu
necessary.
options. 8. To switch to Normal mode from internal Bypass m
100 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 wall mounted bypass to Bypass mode (see “Using
11. Press the button on the front panel display and then press the Wall-Mounted Bypass Cabinet” on page 97 and rot
button to select the TURN UPS ON/OFF menu. maintenance bypass switch to the UPS position.
12. Select the TURN UPS ON option. Press and hold the button for
The indicator illuminates to indicate the UPS is
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D 87
 8. Remove the breaker tie from all battery circuit breakers.
OPERATION
N 9. Switch all battery circuit breakers to the ON position.

The indicator stops flashing.

UPS Operating Instructions

10. Press any button on the front panel display to activate the menu
options. The following table shows the indicator status and description.
The following table shows the indicator status and description.
11. The
Press Indicator
button
the indicates on Statusdisplay and
Description
Status Description
display Onthe front panel
Manual/Maintenance then press the
Bypass.
button to select the TURN UPS ON/OFF menu.
8. To switch to Normal mode from internal On Bypass mode, The UPS is operating
transfer normally.
the wall mounted bypass to Bypass mode
On The UPS is operating normally.
12. (see Select the TURN
paragraph 7.5 UPS ON
Operating
Green option.
the Press
Wall-Mounted
Flashing and hold
Bypassthe button for
S The UPS is starting up or is the
Cabinet) and rotate shutinternal
down andmaintenance
waiting for power to return.
Flashing threeupseconds,
bypass
S The UPS is starting switch
or is shut until
todown
the UPSthewaiting
and UPS stops
position.for power beeping.
to return. S A new information message is active.
S A new information message is active. S Bypass is not available.
S Bypass is notThe available. indicator
The illuminates.toThe
indicator illuminates UPSthe
indicate is now
UPS powering
is operatingthe load.mode. The load is now powered by
in UPS
UPS. Off The UPS is turned off and will not turn on automatically.
Off The UPS is turned theand willindicator
If off not turn on isautomatically.
flashing, check the UPS status from the front
On The UPS is in Battery mode.
7 . 2 . 4 panel
U P toMview
S a i n t ethe
n a nactive
c e B y palarms.
a s s S t aCorrect
r t u p the alarms and restart if
On The UPS is in Battery mode.
necessary.
To start the UPS in maintenance Yellow bypass:
1. Verify that the maintenance bypass On
switch is in theThe UPS is inposition
BYPASS Bypass mode.
(see Figure 73).
On The UPS is in Bypass mode. CORD KIT INSTRUCTIONS
2.
If an optional isolation
Yellowtransformer is installed, switch the input circuit breaker to the ON position (see
Figure 22). CORD KIT INSTRUCTIONS
On The UPS has an active alarm.
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D 87
On The UPS has 3. an Switch ON the utility power where the UPS is connected.
active alarm.
Flashing There is a new UPS alarm condition. See “Troubleshooting” on page 105 for
Flashing There is a new UPSThealarm Red
load condition.
is now powered by utility power.
See “Troubleshooting” on page 105 for
additional information.
Removing
additional the Existing Power Cords
information.
4. To transfer the load to the UPS, see paragraph 7.5 Operating the Wall-Mounted Bypass Cabinet.
Removing the Existing
To remove the Power Cords
existing power cords:
7.2.5 W a l l - M o u nTot e dremove
M a i n t ethe
n a nexisting
c e B y p apower
s s S t a rcords:
tup
1. If the UPS and internal batteries Changing
are alreadythe Language
installed, continue to
Changing theToLanguage start the UPS Stepin maintenance
2. If the UPSbypass (wall-mounted
and internal batteries operation):
are not installed, continue
1. If the UPS and internalPress batteriesand hold the firstinstalled,
are already button on the leftto
continue for approximately five second
Press and hold the 1. first
Verify thatto
button the
onStep
the15.
bypass leftbreaker
for is in the
approximately OFF
Step 2. If the UPS andtointernal position
five seconds (see
select batteries Figure
the language 27 or
are not Figure
menu. This36).action
installed, continueis possible from any LCD men
to select the language menu. This action is possible from any
topower
Step LCD menu
screen.
2. Switch 2.ONYou the MUST
utility shut 15. wherethe
down the UPS
wall-mounted bypass cabinet
before replacing the cord is connected.
assembly.
screen.
Continue
3. Switch the bypass
to Step 3 to shut down a standalone UPS.
2. breaker
You MUST to the ON down
shut position.
the UPS before replacing the cord assembly.
Continue to Step 3 to Display
shut down Functions
athe
standalone UPS.
Display Functions The load isFor now parallel
powered shutdown
by utilityprocedures,
power. refer to Eaton BladeUPS
(12 kVA) User's Guide and thenAscontinue the default to Step 11. 15 minutes of inactivity, the LCD displays the
or after
As the default or 4.after
To 15
transfer
minutes the load For
to theparallel
of inactivity, UPS,theshutdown
see
LCD procedures,
paragraph
displays 7.5
theOperating refertheto Wall-Mounted
the Eaton BladeUPS Bypass Cabinet.
selectable startup screen. The default is the Eaton logo and can be
selectable startup screen.3.TheSwitch defaultthe (12 kVA)
loadEaton
is the User's
connector Guide
logo and and
circuit then
canbreaker
be toto continue
the to
OFF (O)Step 11.
position
changed the Mimic screen in the User Settings menu.
7.3
changed S ito
n gthe
l e UMimic
P S S hscreen
u t d o w(see
inn theFigure
User 2).
Settings menu.
3. Switch the load connector circuit LCD
The backlit breaker to the OFFdims
automatically (O) position
after a long period of inactivity. Pre
To shut down the UPS: (see Figure 2).
The backlit LCD automatically dims after a long period of inactivity. any buttonPress to restore the screen.
NOTE The load connector breaker controls the load connector only, not the output power.
any button to restore the screen.
1. Press any button on the front panel display to activate the menu options.
NOTE The load connector breaker Use the two
controls middle
the load buttons
connector ( and
only, not ) to power.
the output scroll through the menu
Use the two middle buttons
2. Press the( button
and ) to on scroll
the frontthrough
panel the menu
display and then Press
structure. press the the button to
button to select
enter the
a TURN UPS
submenu. ON/ the
Press button
4. Press any button on the front panel display to activate the menu
structure. Press theOFFbutton menu. to enter a submenu. Press the to button
select an option. Press the ESC button to cancel or return to the
options. Select TURN UPS ON/OFF, TURN UPS OFF, and press the
to select an option. Press the ESC 4.button Press to any
cancel or return
button on the tofront
the panel
previous menu. display to activate the menu
3. Press the button.
button to select the TURN UPS OFF option.
previous menu. options. Select TURN UPS ON/OFF, TURN UPS OFF, and press the
4. Press 5. hold the thebutton.
and Confirm button for three
selection. Press seconds,
and hold until
thethe UPS stops
button forbeeping.
three
seconds,
The UPS stops5. supplyinguntil the
power UPS stops beeping.
Confirm the to the load.Press and hold the
selection. button for three
5. Switch theThe UPSoutput
82 seconds,
batteryrelayscircuit until
open,
Eaton the
breaker
9355the UPS
to
UPS the
UPS stops
OFF
(10/15 beeping.
kVA)position.
transfersUser's to Standby
Guide mode,
S 164201594 Rev Dand
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Revthe D indicator turns off.
The UPS disconnects The from the batteries
output relays open,and isthe onUPSlogictransfers
power only. to Standby mode, and
6. Switch 6.OFF Switch
the utility the
the power indicator
UPS battery turns
where circuit
the UPS off.
breaker to the OFF (O) position.
is connected.
6. Switch the UPS battery circuit breaker to the OFF (O) position.
7.4 O p e r a t i n g t h e U7. If a
PS M optional
i n t e n aEBMs
n c e B yare
p ainstalled,
s s S w i t cswitch
h all EBM battery circuit
breakers to the OFF (O) position.
7. bypass
The UPS maintenance If optional EBMs
switch are installed,
is located switch
on the back allUPS
of the EBM battery
(see Figurecircuit
73).
breakers
Disconnect to the
the EBM OFF
cable (O) the
from position.
UPS extended battery
The maintenance bypass switch is used to bypass the UPS during maintenance or servicing. The switch
connector.
provides a wrap-around Disconnect
bypass without
theshutting down
EBM cable the load.
from The extended
the UPS SERVICE position
battery on the switch allows a
8. connector.
Switch the UPS input circuit breaker to the OFF (O) position.

9. 8. off
Switch Switch
utilitythe UPSwhere
power input circuit
the UPS breaker to the OFF (O) position.
is connected.
9. the
10. Unplug Switch offcords.
power utility power where the UPS is connected.
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 101
10. Unplug the power cords.
UPS Operating Instructions

service engineer to apply power to the UPS input and verify its operation while the load is powered through
bypass.

Figure 73. Maintenance Bypass Switch

SERVICE

B
U Y
P P
S A
S
S

The UPS-mounted bypass switch has three positions as described in Table 13.

NOTE In the UPS or SERVICE position, AC input power is still connected to the input terminals
inside the UPS.

Table 13. UPS-Mounted Bypass Switch Positions

Switch Position Description

UPS Connects the UPS output to the load.

SERVICE Connects the load directly to AC input power and disconnects UPS output. AC input power is still connected
to the UPS input.

BYPASS Like the SERVICE position, BYPASS connects the load directly to AC input power and disconnects UPS
output. However, because BYPASS also disconnects AC input from the UPS, this is the appropriate position
for UPS maintenance or repair.

102 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Figure 55 on page 85).
wered by the internal bypass: This chapter contains information on how to use the Eato
3. Switch on utility power where the UPS is connected. panel operation, UPS startup and shutdown, and configu
page 10). Battery Cabinets (EBCs).
OPERATION UPS Operating Instructions
4. Switch the UPS input circuit breaker to the ON position.
ss switch is in the SERVICE position (see
Control Panel Functions
5. If the optional UPS output circuit breaker is installed, switch the breaker to the
ON position. The UPS has a four-button graphical LCD with backlight.
e UPS is connected. about the UPS itself, load status, events, measurements
6. Wait for 7the . 4 . 1front S i npanel
g l e ULCDP S Bto y pilluminate.
ass Figure 53).
ker to the ON position.
The indicator
7 . 4 . 1 . 1 Tflashes.
ransfer the load from the UPS to maintenance bypass: Display Functio
breaker is installed,Display switch the Functions
breaker to the
1. batteryRemove the cables andtoscrews Asx-slot
the default or a
7.AsSwitch
the default the or aftercircuit
15 minutesbreaker the ONforposition.
of inactivity,
any ConnectUPS Web/SNMP or PXGX card and then remove the
the LCD displays the selectable
Display Functions card. startupPower
screen. Th
On Indica
startup screen. The default is the Eaton logo and can be changed to the Mimic screen in the User
On Setting
Battery Indic
uminate.As the default The or after indicator stops flashing. the LCD displays the selectable
in the User15 minutes
Settings of inactivity,
menu.
NOTE Before proceeding ensure
startup screen. The default is the Eaton logo and can be changed to that there are
the Mimic no active alarms or notices.
screen Bypass Indicato
The backlit
8. Press any button on the front panel display to activate the menu options. Alarm LCD au
Indicator
in the User Settings
The backlit menu.LCD automatically dims after a long period of inactivity. Press any button to restore the scre
eaker to The the backlit to restore
9.LCD
ON position. Press thethe
2. screen.Set the system to internal Bypass mode:
button onafter
the front panel display and thenPress pressany thebutton button to
automatically dims a long period of inactivity. OPERATION Use the two midd
to restore the Use select
screen. the
the two middle TURN • Using
UPS
buttons ON/OFF
the( button
menu.
and ) to on scroll
the front through
panel the menu
display, structure.
scroll Press the
to the Control menu option and press the button to enter
button to enter abutton. submenu. Press the button to select an option. Press the ESC button to can
Use the two 10.ESC Selectbuttons
middle the TURN ( and UPS )ON option.
to scroll Press the
through and menu
hold the button
structure. for three
Press the
Bypass mode. Thisto may button
take up to to cancel
1•minute. or return to the previous menu. Control Buttons
button seconds,
enter a submenu. until thePressUPS the
Press stops beeping.
the button to to select
selectthe an Go
option. Press Mode
to Bypass the option. for the LCD Menu Options The following table
ESC button The to cancel
following or return table to shows the previous
the basic menu.
menu structure.
ansfering to bypass then goes out
The UPS precharges with the
The for a indicator
few minutes illuminates
and then and the indicator
indicatorextinguishes,
illuminates.
Figureindicating
53. Eaton the
9355UPS UPSsystem is
Control Panel
s operating The infollowing
Bypass mode. table Theisload
shows the isbasic
now menu
operating in Bypass
structure. mode. Table 6. Menu Map for Display Functions
or Display Functions The UPS now powering the load.
The following table showsDisplay the indicator status and descr
3. Turn the Maintenance Bypass rotary switch on the back of the Main Menu position.Functions Display Infor
Submenu
Submenu
ctions Display Functions
If the Display indicator
Information is flashing,
or Menu Functioncheck the UPS status from the front panelUPS to the SERVICE
to view
Maintenance Bypass. the active alarms. Correct UPS Status As the default or after 15 UPS minutes
off / Syst
As the Information
default Verify the loadthe alarms and
isoftransferred
Indicator by restart
viewing if the
necessary.
output meters
Status screen.
Description
Display UPSor or
off after
/ Menu
System 15Function
minutes
normal / UPS inactivity,
supporting the
load / LCD
UPS ondisplays
battery / the
UPS selectable
on bypass / Active alarm startup screen. The default is the E
list / Battery s
nternal Bypass startupmode, screen.
rotate
11. Replace listthe The
the default
maintenance
/ Battery UPS status
front is the
door. Eaton logo and can be changed On to the Mimic Thescreen in the User Settings menu.
UPS is operating normally.
n. UPS
in theoff User
/ System normal The
Settings /menu.
UPSNormal
supporting LED load / UPSwill on battery / UPS on bypass / Active alarm
be flashing. For parallel s
For parallel systems: System normal
list / Battery status Green/ Battery floating UPSFlashing in Parallel mode / Parallel
S TheUnit
UPS is starting upThe or is backlit
shut down LCD Number
andautomatically
waiting for power x to
/ Ur
dim
Number x The
/ UnitsUPS is dims
on CAN now
Busbypassed,
/ Unitsaonlong with
load the load powered by utility power.
ndicate the UPSThe is backlit LCD
operating
For parallel systems: in automatically
UPS
EatonSystem
mode.
9355 UPS normal The
(20/30/kVA)
Battery
after
floatingand
Installation UPS
period of inactivity.
in Parallel
Operation mode
Manual
Press any S button
A new information message
Rev C Event Log
/ Parallel Unit
S 164201626 77
to is active.
restore the screen. Displays up to
to restore the screen. S Bypass is not available.
Number x / Units on4.CAN
Displays upCommand
to 127
Bus events
/ Units theload
on UPS
and off.
alarms
Measurements Use the
Parallel two middle buttons
System Voltage ( [by
andu
Parallel System Use
Displaystheuptwo middle
to Voltage
127 events [by buttons
Press /the
unit]alarms
and ( button
Voltage and ) to
[Parallelon scroll
the / through
total]front display,
Output Voltage: Off
thescroll
menu
L-Nto structure.
the
/ Output UPS On/Off
Voltage The
L-L /UPS
Press theis turned
menu.
Output Pressoff and(parallel
the willbutton
not UPSs
button turnto
toon automatically.
turn
enter
only) thea submenu. Pre
Current / Outp
(parallel UPSs only) button toCurrent enter /aOutput submenu.
UPS Frequency
off. Press the Power
/ Output button to select an option. Press the ESC button to cancel or return to t
ystem Voltage [by unit] On L-L / Output The UPS is in Battery mode. Output L-N and L-L /
ESC button to/ cancel
Voltage [Parallel
or return total]
to /theOutput Voltage:menu.
previous L-N / Output Voltage
PSs Output
only) Current / Output L-N and L-L
Frequency Rear/ Current
fan is/Power
/ Output Frequency / Power (kW/kVA/pf)
running signifying load is being supplied utility power on bypass. The following table shows the/ bas
rtup The following table shows the basic Yellow structure.
menu Battery Voltage Curr
Battery Voltage
L-N and L-L / Current 5. / /Frequency
Current
Switch/ all Runtime
of the(kW/kVA/pf)
/ Power UPS battery circuit breakers to the Off position.
ass: On 6. Menu Map for
Table TheDisplay
UPS is in Bypass mode.
Functions Input L-N and L-L /
splayInput
Functions Voltage / Current 6. L-L
L-N/ and
Runtime Turn the Maintenance
/ Current / Frequency Bypass rotary switch on the back of the UPS to the BYPASS position.
page 10). Main Menu Submenu Bypass Display InformationL-N and L-L
or Menu Fun /
Yellow
Bypass
ubmenu L-N and L-L L-NInformation
/ Current
Display and L-L
1 . 2 / Frequency
7 . 4/ .Frequency Torr aMenu
n s f e rFunction
the load from maintenance bypass to the UPS
ss switch is in the BYPASS position (see UPS Status
On Control Go to Bypass
The UPS has an active alarm. Mode
UPS off Transfers
/ System normal / UPSthe su
Go to Bypass Mode
L-N and L-L
UPS/ Frequency
off 1. Turn
Transfers
/ System the UPS
normaltheto / maintenance
internal
UPS Bypassbypass
supporting mode
load switch
/ UPS on the
on battery back
/ UPS on of the UPS
bypass to the
/ Active alarm SERVICE position (seelist Figure 73).status When this co
/ Battery
When this
list / Battery statuscommand is active, the option changes to Go to Normal Mode.
ass Mode Transfers the UPS to 2.internalSwitch Bypass all ofmode
the UPS Redbattery circuit breakers Flashing
to the ON position. There is a new UPS alarmStartcondition.
Battery See
Test“Troubleshooting” on pag
For parallel systems:Initiates
Systemanor ba
Start Battery Test
When thisFor Initiates
parallel systems:
command is a battery
active, the test
System option normal
changes/ Battery
to Go floating
to UPSMode.
Normal in Parallel mode / Parallel Unit Number x / Units on CAN Bus / Un
3. Wait 1.5 to 2 minutes for the internal startup process to complete. Display Test Four different
Number x / Units on CAN Bus / Units on load
e
eryUPS
Test is connected.
Display Test Initiates a battery Fourtest
different selectable tests for the front panel functions:Event the LEDs cycle through, the alarm
Logtwo Displays up beep sounds,
Wait until the bypass indicator illuminates and the front fans are operating before proceeding to to 127 events
the and ala
Displaysbeep upsounds,
to 127 eventsthe backlight
and alarms turns off and on, and the pixels scroll through to test the LCD.
est
y power. Four different selectablenext testsstep.
for the front panel functions: the LEDs cycle through, the alarm
Measurements Changing Parallel the
Settings SystemLanguage
User Settings See Table
Voltage [by unit] / Voltage 7f
[Parall
User
arallel Settings beep sounds,
System Voltage See[by
the Table
unit]7/for
backlight detail.
Voltage
turns off[Parallel
and on, total] / Output
and the pixelsVoltage: L-N / Output
scroll through to test Voltage
the LCD.L-L / Output(parallel UPSs only) Current / Output Frequency / Outp
Verify the output voltage is present on the meters screen. Press and hold the firstService button on the left for approximat
Settings This screen is
parallel
see UPSs only)
“Using Current / Output
the UPS Maintenance Frequency / Output Power
Bypass
ngs Service SettingsSee Table 7 forThis screen
detail. is password-protected. language Outputmenu. This action is possible
L-N and L-L from any
/ Current LCD me
/ Frequency
4. Turn the maintenance bypass switch on the back of the UPS to the UPS
Identification position to return to Normal UPS Type / Pa
Output L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
ettings This screen is UPS Type mode./ Part Number / Serial Number / Firmware / Display / CAN Bridge
password-protected. Battery Voltage / Current / Runtime
Battery Voltage / Current / Runtime Turn UPS ON/OFF ON and OFF Options
ON and OFF Options When the green UPS
UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge normal indicator illuminates, the UPS is powering
Input the load. L-N and L-L / Current / Frequency
nput L-N and L-L / Current / Frequency
FF Options Verify the load is transferred to the UPS by viewing the output meters screen.
BypassEaton 9355 UPS (20/30 kVA)
L-NInstallation
and L-L / and Operation Manua
Frequency
Bypass L-N and L-L / Frequency
5. Reinstall any ConnectUPS Web/SNMP or PXGX Controlcards, secure with Go retained
to Bypasshardware
Mode andTransfers
connectthe cables.
UPS to internal Byp
Go to Bypass Mode Transfers the UPS to internal Bypass mode When this command is active, the
7 . 5 S 164201626
ion and Operation Manual O p e rthis
When a tRev
i ncommand
gC t h e W is a l l - M79
active, otheu noption
ted B y p a s stoCGo
changes a btoi nNormal
e t Mode.
Start Battery Test Initiates a battery test
tart Battery Test Initiates a To battery transfer
test the load from the UPS to maintenance bypass:
Display Test Four different selectable tests for
Display Test Four different 1. selectable
Transfer tests the UPS for thetofront
Bypass
panelmode:
functions: the LEDs cycle through, the alarm beep sounds, the backlight turns
beep sounds, the backlight turns off and on, and the pixels scroll through to test the LCD.
Settings User Settings See Table 7 for detail.
User Settings See Table 7 for detail.
Service Settings This screen is password-protecte
ervice Settings This screen is password-protected.
Identification
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 UPS Type / Part Number
103 / Serial N
UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge
Turn UPS ON/OFF ON and OFF Options
ON and OFF Options
74 Eaton 9355 UPS (20/30 kVA) Installation and Operation M
n 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C
 Continue to Step 3 to shut down a standalone UPS.
position (see Figure 59 on page 95). 8. Remove the breaker tie from all battery circuit breakers.
For parallel shutdown procedures, refer to the Eaton BladeUPS Display Functions
Display Functions
5. If an optional isolation transformer 9. is Switch
installed, all switch
batterythe circuit
input breakers to the ON position.
UPS Operating Instructionscircuit breaker
(12 kVA) User's Guide and then continue to Step 11.
to the
As the default or after 15 minutes of inactivi
As the default or afterMode15 minutes of ON position
inactivity, the (see
LCD Figuredisplays 12 on thepage 21).
Normal Startup The indicator stops flashing. selectable startup screen. The default is the
selectable startup screen.3.TheSwitch defaultthe is theloadEaton connector logo and circuit canbreaker
be to the OFF (O) position changed to the Mimic screen in the User Se
6. start
Switch on
theutility powerthe where loadthe UPS is connected.
changed to To the Mimic up screen UPS inwhen
(see the FigureUser2). Settings is de-energized:
menu.
10. Press any button on the front panel display to activate the menu
The backlit LCD automatically dims after a lo
The backlit 7. 1. Wait
LCD an for
Ifautomatically the front
optional dims panel
wall-mounted after LCD a long to illuminate.
bypass period options.
cabinet is installed,
of inactivity. Press proceed
OPERATION to
NOTE Theproceed load connector breaker controls the load connector only, not the output power.
any button to restore the screen.
any button to restore•StepPress2;
the otherwise,
screen.
any button on the to Step
front panel 4.display to activate the menu options.
The indicator flashes. 11. Press the button on the front panel Use display
the two andmiddle
then press
buttonsthe( and ) to scro
2.
Use the two middle Verify
• Using the
buttons wall
the( button mounted
and ) to bypass
on scroll
the front is
through transfered
panel the button
display,menu to to select
UPS mode the TURN
(see
scroll to the Control menu structure. UPS ON/OFF menu.
option and Press
press the
the button to enter a sub
The UPSthe 4. Wall-Mounted
starts Press any button
and transfers toon the
Bypass front
mode. panel
on This display
may to
take activate
up to the menu
OPERATION
structure. Press“Using thebutton. button to enter a submenu. Bypass Cabinet”
Press the pagebutton
CORD 97. KIT INSTRUCTIONS to select an option. Press theforESC button to
1 minute. options. Select TURN
ESC button to cancel or return to the
12. UPS Select ON/OFF,
the TURN TURN UPS UPS ONOFF,option. andPresspressandthehold the button
to select anNormal
option. Press the
3. •Proceed
Mode
Press to the Startup
Step button.button
4. to select the Go three seconds,
to Bypass Mode until the UPS stopsprevious
option. beeping.menu.
previous menu. The indicator flashes while transfering to bypass then goes out
To start up the UPS when the load is de-energized: Internal Bypass Startup
4. with
Verify the
The that5.theilluminating
Confirm
indicator the
internalilluminates toselection.
maintenanceindicate and thePress
The
the UPS
bypass and is hold
indicator the
operating
indicator
switch is inbutton
UPS for
illuminates.
Bypass
extinguishes,
in the The three
UPS isthe
indicating now UPS powering
system isthe load.
1. mode.
If an
position The
operating
optional (see load seconds,
in is now
Bypass
wall-mounted
Figure 59 until
powered
mode.
on the UPS
bypass
page 95). stopspower.
by cabinet
utility beeping.
is installed, proceed To start
to the UPS when load is powered by internal bypa
Normal
16. Mode theStartup ON ( | ) position.
StepSwitch2; otherwise, UPSproceed input circuit to Step breaker4.If theto theindicator is flashing, check the UPS status from the front
2. Switch the bypass breaker (may be designated
panel to MBP 82
view ortheCBP) inEaton
active the1. wall-mounted
alarms.If UPS
an optional
Correct bypass cabinet
wall-mounted
the alarms
Guide and torestart
the Rev
bypass ifcabinet is insta
5. If an optional isolation transformer is installed, switch theto
To The
start display
up the UPS The
indicates when output On the relays
load open,
Manual/Maintenance
is the
de-energized: UPS transfers
Bypass. Standby
input 9355 mode, and
(10/15 kVA) User's S 164201594 D
17.
ON
Eaton 9355 UPS (10/15 kVA) User's Guide
2. Verify Wait
position.
S 164201594 for the
Rev
wallthe D UPS front
indicator panel display
turns off. to
necessary. illuminate. (see Step 2; otherwise, proceed to Step 4.
circuit the breaker mounted
to the ON bypass
position is (see
transfered
Figure to 12UPS on page mode 21).
8.
1. To
3. If
“Using
If
switch
an optional
present, theswitchtoWall-Mounted
Normal
wall-mounted modeBypass
the maintenance
from
bypass internal
cabinet
Cabinet”
isolation
Bypassis mode,
oninstalled,
breaker page
(MIS) 97.on transfer
proceed the
to
the wall-mounted bypass cabinet to the OFF
The 6. indicator
Switch flashes
the UPS on the
battery UPS.circuit breaker to the OFF2. Verify
(O) the wall mounted bypass is transfered to By
position.
6. wall
Step
Switch mounted
2; otherwise,
on utility bypasspower proceedto Bypass
where to
position; otherwise, switch the UPS breakers (may be designated MOB or Step
themode 4.
UPS (see
is “Using
connected. the UPS) on the wall-mounted
3. 18.Wall-Mounted
Proceed
bypass tothe
cabinet Step Bypass
to 4. front
the OFF Cabinet”
position. on page 97 and rotate the internal“Using the Wall-Mounted Bypass Cabinet” on pag
2. Verify Check
thethe 7.wall IfUPS
optional
mounted panel are
EBMs
bypass display
is transfered for active
installed, switch
to UPSalarms allmode
EBMor notices
battery circuit
(see
7. maintenance
Wait for front
bypass panel switch LCD tototheilluminate.
UPS position.
4. The“Using
Verify (other
UPS the
that is nowthan “Batteries
breakers
bypassed,
Wall-Mounted
the internal to with Disconnected”).
the
Bypass
maintenance OFF
the load (O)bypass
position.
Cabinet”powered Resolve
on
switch any
by utility
page is97. active
inpower.
the 3.alarms
UPS Proceed to Step 4.
The
The before
position indicatorcontinuing.
(see Figure flashes.
illuminates
59 on page to indicate
95). the UPS Eaton is operating in UPS 87
9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D
To
3. transfer the to load from
Disconnect maintenancethe EBM bypassfrom to the theUPS UPSmode: 4. Verify
batterythat the maintenance bypass switch is in the
Proceed
mode. The Step
load is4.now powered bycable
UPS. extended
8. 19.
5. anSwitch
Remove
If optional thethe UPS battery
breaker
connector. tie fromcircuit all batterybreaker to the
circuit ON ( | ) position.position (see Figure 59 on page 95).
breakers.
1. If the UPS wasisolation poweredtransformer off, continueistoinstalled, Step 2. switch the input
4. Verify
circuit that
breaker EBMs the internal
to the are maintenance
ON installed,
position (see bypass
Figure switch
12EBM on ispage in the 21).UPS
9. 20. theIfUPS
Switch
position
If optional
all 8.
(see isbattery Switch
Figure
already circuit
in59 the on
Bypass breakers
UPS page input
mode, 95). connect
to the ON
circuit
proceed the
toposition.
breaker Step to 6.cable
the OFF to 5.the
(O)IfUPSan optional isolation transformer is installed, swit
position.
extended battery
6. Switch on utility power where the UPS is connected. connector. circuit breaker to the ON position (see Figure 12 on
2.
5. Switch
The
If ON
an optional 9.theisolation
indicator utility
Switch stops power
off where
flashing.
utility
transformer powertheisUPS where is connected.
installed, the UPS is
switch the connected.
input
7. circuit
Wait Switch
breaker
for the all EBM
frontto the
panelbattery
ON LCD circuit
positionto breakers
(see
illuminate. Figure to 12theon ON page ( | ) 21).
position.
6. KIT Switch on utility power where the UPS is connecte
3. Wait for the front panel LCD to illuminate. CORD INSTRUCTIONS
10. Press any10. button Unplug on the thefront power panelcords. display to activate the menu
6. 21.Switch
The Verify
options. on that
utility
indicator the power“Batteries
flashes. whereDisconnected”
the UPS is connected. alarm has cleared. 7. Verify
Wait for the front panel LCD to illuminate.
The that indicator
no otherflashes. alarms appear on the UPS front panel display.
11. Switch
7.
8.
4. Pressfor
Wait
Remove the
allthe the
battery button
front
breaker
Eaton circuit
9355 on
panel UPStiethe LCD
from
breakers
(10/15frontto panel
illuminate.
allto
kVA) battery display
the Guide
User's ON circuit and
position. then
breakers.
S 164201594 Revpress
D the The 89 indicator flashes.
If the to select
button indicator theisTURN flashing, UPSdo not proceed
ON/OFF menu.until all alarms are
Removing 9. theThe
Switch
The
Existing
clear. Check
indicator
all battery
indicator
Power
the
flashes.
circuit
stops
UPSbreakers Cords
status from
flashing. to the theON front panel to view the The
position. active UPS starts and transfers to Bypass mode. This
12. Select alarms.
the TURN Correct UPS
Eaton BladeUPS
the ON alarms option. and restart
Press
Cord Kit Instructions
and if necessary.
hold the button
S 164201721 Rev 2 Draft 13-APR-2010
for1 minute. 5
8. TheRemove To remove
the breaker the existing
tieflashing.
from all power circuit
battery cords:
The
three UPS indicator
seconds,
starts and stops
until the
transfers UPS to stops
Bypass mode. Thisbreakers.
beeping. may take up to 1 minute.
22. Press any button on the front panel display to activate the menu The indicator flashes while transfering to bypa
9. Switch 1.battery
allindicator If the UPS
circuit and
breakers internal to batteries
the are already installed, continue to
10. The
Press any
Theoptions. button
indicator Select on TURNthe front
illuminates.
flashes UPSpanel
while TheON/OFF,UPSdisplay
transferring isON toto
TURN
now position.
activate
UPSthen
powering
bypass ON, the and
the
goes menu press
load.
out with thethe
the illuminating
illuminating to toindicate
indicate the UPS is ope
options. Step 2. If the UPS and internal batteries are not installed, continue
the UPSbutton.is operating in Bypass mode. mode. The load is now powered by utility power.
If the indicator
The indicator to Step stops 15.
is flashing,flashing. check the UPS status from the front
The
11. 23.
Press
panel display
theview
Confirm
to indicates
button
the theselection.On
on the
active Manual/Maintenance
front
Presspanel
alarms. and hold
Correct displaythetheBypass.
and button
alarms then andpress restart theif The display indicates On Manual/Maintenance Byp
for three
10. Press any
button 2. button
to You
select onMUSTthethe shut
front
TURN down
panel
UPS the
display
ON/OFF UPS to before
activate
menu. replacing
the menu the cord assembly.
seconds,
necessary.
5. Verify voltage isContinue until the
present on UPS stops beeping.
options. to theStep UPS 3 tooutput
shut down by checking that an output
a standalone UPS.
8.
voltage reading present on the front
To switch to Normal mode from internal Bypass m
panel LCD display.
12. Select Verifythe that TURN theUPS ON option.
indicator Press andsolid,
illuminates hold the indicating buttonthatfor the
wall mounted bypass to Bypass mode (see “Using
11. The
Press
three loadthe
seconds,
isisnow For
button parallel
until
powered onthe the shutdown
UPS
by front stops
utility panel
power. procedures,
display
beeping. andreferthento the Eaton
press BladeUPS
the Wall-Mounted
UPS operating normally and any loads not connected through the Bypass Cabinet” on page 97 and rot
button to (12 kVA)
select the User's
TURN Guide
UPS and then
ON/OFF continue to Step 11.
menu.
6. If
Load Connector
present,indicator switch the
are now
maintenance
energized. maintenance bypass switch toON
the UPS position.
The illuminates. Theisolation
UPS is breaker now powering (MIS) onthe theload.
wall-mounted bypass cabinet to the
position;
12. Select 3.
otherwise,
the TURN Switch switch
UPS ON the load
the connector
UPS
option. Press breakers circuit
and (may breaker
be
hold the designatedto the
button for OFF
MOB (O)
or position
UPS) on the wall-mounted
If the indicator
Eaton 9355 UPS is(10/15
flashing, do not proceed
S 164201594 until Revall D alarms are The87 indicator illuminates to indicate the UPS is
bypass
three
If the cabinet
seconds, indicator tountil
(see the is ON
Figure
the
flashing,UPS2). kVA)
position. stops
check
User's Guide
beeping.
the UPS status from the thefront
clear. Check the UPS status from the front panel to view active The load is now powered by UPS.
mode.
panel
7. Switch to
alarms.
the view the breaker
Correct
bypass active
the alarms alarms.
(may be andCorrect
restart
designated the alarms
if MBP or and
necessary. CBP)restart if
in the wall-mounted bypass cabinet to the
The
necessary. indicator
NOTE The illuminates.
load connector The UPScontrols
breaker is now thepowering
load connector theonly,
load.not the output power.
OFF position.
The UPS should be in Normal mode. By default, Normal mode
If the
The UPS isindicator
now is flashing, check the UPS status from the front
operates onpowering
the Highthe load
Efficiency in Bypass
setting. mode.
panel to view 4. Press the active any button alarms.on Correct
the front thepanel alarms and restart
display if
to activate the menu
8. Transfer
necessary. the UPS to Normal mode:
24. To energize a load connected through the Load Connector, switch press the
options. Select TURN UPS ON/OFF, TURN UPS OFF, and
• the Press load theconnector button.
button circuit to select the GotoTothe
breaker NormalON ( Mode | ) position.
option.
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D 87

Press 5.
the Confirm the until
selection. Press and hold the button for three
25. ESC button
• Press the button until theEaton
the Eaton logo
logo appears.
appears.
seconds, until the UPS stops beeping. Eaton 9355 UPS (10/15 kVA) User's Guide S 16420159
The UPS is now powering the load in Normal mode.
The9355
Eaton output relays
UPS (10/15 kVA)open, the UPS
User's Guide Rev Dto Standby87mode,
transfers
S 164201594 and
Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010 15
the indicator turns off.

6. Switch the UPS battery circuit breaker to the OFF (O) position.

104 7. (10/15
Eaton 9355 UPS If optional EBMs
kVA) User’s Guide are installed,
switch all EBM battery circuit
164201594—Rev K1
breakers to the OFF (O) position.

Disconnect the EBM cable from the UPS extended battery

connector.
 additional
Press andinformation.
hold 16. Switch
the first button the UPS
on the inputleft circuit breaker to the
for approximately fiveON ( | ) position.
seconds
isPress and hold the first
Flashing
Flashing There
There
to select is a new
a new
the UPS
languageUPS alarm
alarm
menu.condition.
Thisbutton
condition. See See onis the
“Troubleshooting”
action left for
“Troubleshooting”
possible onapproximately
on
frompagepage
any105105forfor five seconds
Changing
LCD menu the Language
Changing additional
additional information.
information.
to Language
select17.the language
for the menu. Thispanel
action is possible from any LCD menu
screen.the Wait UPS front display to illuminate.
screen. Press and hold the first button
Changing UPS Operating
on the
the Language Instructions five seco
left for approximately
Press and hold
Changing the Language the first button
The on the left for approximately
indicator flashes on the UPS. five secondsto select the language menu. This action is possible from any LCD m
to select the language menu. This action is possible from any LCD menu screen. Press and hold the first button on the left for approxima
Press Display
and hold Display Functions
the first button
screen.Changing
Changing thethe Language
Language
18. Checkon
Functions thetheUPS leftfrontfor approximately
panel display five seconds
for active alarms or notices to select the language menu. This action is possible from
to selectAs the the default
language or menu.
after(other15This action
minutes
than of
“Batteriesis possible
inactivity, from
the
Disconnected”). any
LCD LCD
displays menu
Resolve the any active screen.
alarms
Pressand
Press and hold hold thethe first
first button
button onon the the leftleft forfor approximately
approximately fivefive seconds
seconds
screen. selectableAsstartup the default
screen.
before
or after
The 15
default
continuing.
minutes is the ofEaton
inactivity,
logo the
and LCD
can displaysFunctions
Display
be the
toto 7select
select theCthe
. 6 Functions language
language
oselectable menu.
r i n gmenu.
startupe UThis This action
Sinfaction
Pscreen. r EThe Bis Misdefault
possible
possible from
isfrom
the anyanyLCD
Eaton LCD
logo menu
menu
and can be
Display changed ton fthe
i g uMimic t hscreen othe User s Settings menu. As the default or after Functions
15 minutes of inactivity, the LCD displays the
screen. changed to the Mimic screen in the User Settings menu.
screen. Display
As theThedefault or after 19.
To15 Switch
ensure
minutes the
maximumof UPS
inactivity,battery
battery the circuit
runtime,
LCD breaker
configure
displays to
the the
the ON for
UPS
selectable ( | )the
position.
correctscreen.
startup numberThe of EBMs:
default is the Eaton logo and can be
Display Functions
backlit LCD automatically dims after a long period of inactivity. Press
selectable startup The screen.
backlit The default
LCD automaticallyis the Eaton dims logo and
after a longcanperiod
be changed
of inactivity.
to As
the the
Press
Mimicdefault
screenor after
in the15User
minutes of inactivity,
Settings menu. the LCD
As the any button
default or to
afterrestore
20.
1.15 If the
optional
Press
minutes screen.
anyof EBMs
button
inactivity,onarethe installed,
front
the LCD connect
panel displaythe
displays EBM cable
to activate
the to
the menu theoptions.
UPS startup screen.
Display
Display
changed to the Functions
Functions
Mimic
any screen
button in the
to restore User
the Settings
screen. menu. selectable The default is the Eaton logo
selectable startup extended battery connector.
Use the two screen.
middle
2.
The default
buttons
Using the( button,
andis the ) to Eaton
scroll
scroll to
logo and can
through
the Settings
be The backlit LCD
the menu.
menu automatically
changed dimsscreen
to the Mimic after ainlong
theperiod of inactivity.
User Settings menu P
The AsAs
changed thethe
backlit to default
default
LCD
the Use oror
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after
automatically
two15
screen 15 minutes
minutes
dims
middle
in the ofof
after
buttons
User ainactivity,
inactivity,
long
(
Settings and the
periodthe
)
menu.toLCDLCD
of displays
displays
inactivity.
scroll through thethe
Press
the
any menu
button to restore the screen.
structure.startup
selectable Press the Switch
screen. button
The all to enter
EBM
default battery
isthe a submenu.
the circuit
Eaton Press
breakers the bebutton
toPress
the ON ( |menu.) position.
anyselectable
button
to
tostartup
select
restore
structure.
an
screen.
the
3.
option.
screen.
Press
Press
Press
The the
the
the
default
ESC buttonis
button
button toEaton
twiceenter
to cancel alogo
to logo
select and
or
and
the
submenu. can
return
can
User be
to
Settings
the the
The backlit LCD automatically dims after a long period o
button
CORD KIT INSTRUCTIONS
The backlit LCD
changed
changed toto theto automatically
the Mimic
Mimic
select screen
screen
an dims
option. in in after
thethe User a
User long period
Settings
Settings
ESC of inactivity.
menu.
menu. Press
Use the two middle
any buttons
button ( andthe) to
to restore scroll through the menu
screen.
any previous
Use button
the twotomiddle menu.
restore 21.
buttons
the
4. Verify(
screen.
Using thatPress
and
the the
) to
button,
the
“Batteries
scroll scroll
button
through
to the the
to cancel or
Disconnected” menu
Battery Setup alarmreturn
menu has
structure.
tocleared.
and
the
press
Press Verify button
the
the button. to enter a submenu. Press the but
previous menu. that no other alarms appear on the UPS front panel
TheThe
structure. backlit
backlit
Press LCD LCD automatically
theautomatically
button to dims dimsafter
enter aafter a along
submenu. long period
period
Press of of
the inactivity.
inactivity.
button Pressdisplay.
toPress
select an Use thePress
option. two middle
the ESCbuttons
button( toand ) toor
cancel scroll through
return to theth
Use
to any the
any
select two
button
button middle
toto
an option. buttons
restore
restore 5. the
Press the
Using
the ( screen.
screen.and
ESC )button,
the button to scroll to scroll through
cancel to or the
thereturn menu
Number to theof Battery
previous Strings menu.option and Press
structure. press the
the button. to enter a submenu. Pres
button
structure.menu. Press the If theto enter
button indicatora submenu. is flashing, Press dothenot proceed buttonuntil all alarms are an option. Press the ESC button to cancel or re
to select
previous
to Use Use
select the the
antwo
Removing two
option. middle
middle Press buttons
6.buttons
the Existing
clear.
Use
the the ESC (and
(Check and
or
button the ) to
)buttons
Power to UPS
to scroll
scroll through
through
Cords
status
to
cancel or from
select the
the
return the
thetomenu
menu
number front
the ofpanelstrings toaccording
view theto
previousactive
your UPS configuration:
menu.
structure.
structure.
Eaton 9355previous
UPS (10/15 menu. PressPress thethe
kVA) User's Guide S 164201594 button
button
alarms. Rev to to enter
enter
Correct
D a a submenu.
submenu.
the alarms and restart Press
Press thethe button
button
if necessary.
82 Eaton
toto 9355
select
select UPSanan(10/15 kVA) User's
option.
option. Press
Press Guide
the ToSESC
the remove
ESCbutton
164201594 button the
Rev to existing
Dto cancelor
cancel power
or cords:
return
return toto thethe
previousmenu.
previous All 2-High UPS and EBM Cabinets*
menu. 22. Press any button on the front panel display to activate the menu Number of Strings
1. If the UPS 82 and internal Eatonbatteries
9355 UPS (10/15 are already
kVA) User's installed, continue
Guide S 164201594 Revto
D
options. Select TURN UPS ON/OFF, TURN UPS ON, and press the
9355 UPS (10/15 kVA) User's Guide S 164201594UPS Rev D + 1 EBM Step 2. If the UPS and internal batteries are not installed, continue 6
button. 82 Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D
to Step 15. 10
9355 UPS (10/15 kVA) User's Guide S 164201594UPS Rev D + 2 EBMs
23. Confirm the selection. Press and hold the button for three
UPS +2.3 EBMs
seconds,
You MUST shut down the UPS before replacing the cord assembly. 14
Eaton
aton 9355
9355 UPS
UPS (10/15
(10/15 kVA)
kVA) User's
User's Guide
Guide S 164201594
S 164201594 Rev RevD Duntil the UPS stops beeping.
Continue to Step 3 to shut down a standalone UPS.
UPS + 4 EBMs 18
Verify that the indicator illuminates solid, indicating that the
For parallel shutdown procedures, refer to the Eaton BladeUPS
UPS is operating
All 3-High UPS and EBM normallyCabinets* and any loads not connected through the Number of Strings
(12 kVA) User's Guide and then continue to Step 11.
Load Connector are now energized.
UPS + 1 EBM 10
3. Switch the load connector circuit breaker to the OFF (O) position
If the indicator is flashing, do not proceed until all alarms are
UPS + 2 EBMs
(see Figure 2). 16
clear. Check the UPS status from the front panel to view the active
alarms.
UPS + 3 Correct
EBMs the alarms and restart if necessary. 22
NOTE The load connector breaker controls the load connector only, not the output power.
* UPS-32
The UPS models
shouldcontain
be in2Normal
strings; EBM-64
mode.models contain 4Normal
By default, strings. mode
UPS-64 models
operates contain
on the High 4 strings; EBM-96
Efficiency models contain 6 strings.
setting.
4. Press any button on the front panel display to activate the menu
options.
24. To energize a load Select
connectedTURN UPS ON/OFF,
through the LoadTURN UPS OFF,
Connector, and press the
switch
7. the
Press button.
theconnector
load button circuit
to savebreaker to the ON ( | ) position.
the setting.

Press 5.
the Confirm the until
selection. Press and screenbutton
hold the for three
25. ESC button
8. Press the button until theEaton
the Eaton logo
logo orappears.
Mimic appears.
seconds, until the UPS stops beeping.

The output relays open, the UPS transfers to Standby mode,

Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010
15 and
the indicator turns off.

6. Switch the UPS battery circuit breaker to the OFF (O) position.

7. If optional EBMs are installed, switch all EBM battery circuit

breakers to the OFF (O) position.

Disconnect the EBM cable from the UPS extended battery

connector.

8. Switch the UPS input circuit breaker to the OFF (O) position.

9. Switch off utility power where the UPS is connected.

10. Unplug the power cords.

Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010 5

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 105
UPS Operating Instructions

106 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 8 UPS Maintenance

This section explains how to:

• Care for the UPS and batteries

• Recycle used batteries or UPS
• Use the maintenance bypass switch

8.1 UPS and Battery Care

For the best preventive maintenance, keep the area around the UPSOPERATION
clean and dust–free. If the atmosphere is
very dusty, clean the outside of the system with a vacuum cleaner.

For full battery life, keep the UPS at an ambient temperature of 77°F (25°C).

NOTE The batteries in the UPS are rated for a 3–5 year service life. The length of service life
Normal Mode Startup
varies, depending on the frequency of usage and ambient temperature. Batteries used
To start up the UPSbeyond
when expected
the load is de-energized:
service life will often have severely reduced runtimes. Replace
batteries at least every 5 years to keep units running at peak efficiency.
1. If an optional wall-mounted bypass cabinet is installed, proceed to
Step 2; otherwise, proceed to Step 4.
8.1.1 Storing the UPS and Batteries
2. Verify
When storingthe
thewall
UPSmounted bypass
and optional is transfered
cabinets, to UPS
the following mode (see
requirements should be met:
“Using the Wall-Mounted Bypass Cabinet” on page 97.
• Verify that the battery circuit breaker is in the OFF position.
3. Proceed to Step 4.
• Avoid temperature and humidity extremes. To maximize battery life, the recommended storage
4. Verify that is
temperature 59°F
the (15°C)maintenance
internal to 77°F (25°C).bypass switch is in the UPS
• If position
you store(see Figure
the UPS for59 on page
a long 95).
period, recharge the batteries every 10 months by applying utility power.
The batteries charge to 80% capacity in approximately 3 hours. However, it is recommended that the
5. batteries
If an optional
chargeisolation transformer
for 48 hours is installed,
after long-term switch the input
storage.
circuit breaker to the ON position (see Figure 12 on page 21).
• Check the battery recharge date on the shipping carton label. If the date has expired and the batteries
6. were never
Switch onrecharged, do not
utility power use the
where the UPS.
UPS Contact your service representative.
is connected.

8.2 W h e n t o 7.
R e pWait
l a c efor
B athe
t t e rfront
i e s panel LCD to illuminate.

When the
The indicator flashes.
indicator flashes and the LCD panel displays Battery Failure, the batteries may need replacing.
Contact your service representative to order new batteries.
8. Remove the breaker tie from all battery circuit breakers.
Change the batteries approximately every five years.
9. Switch all battery circuit breakers to the ON position.
8.3 R e c y c l i n g t hThe
e U s e d indicator
B a t t e r y stops
o r U Pflashing.
S
Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or
10. Press any button on the front panel display to activate the menu
UPS.
options.

11. Press the button on the front panel display and then press the
button to select the TURN UPS ON/OFF menu.
• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is
12.required. Refer
Select the to your
TURN UPSlocal
ONcodes for Press
option. disposalandrequirements.
hold the button for
• Dothree seconds,
not open until the
or mutilate the UPS stops
battery beeping.Released electrolyte is harmful to the skin and eyes. It
or batteries.
may be toxic.
The indicator illuminates. The UPS is now powering the load.

If the indicator is flashing, check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if
necessary.

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 107

Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D 87

UPS Maintenance

Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:

RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of
electric shock symbol.

Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead–acid batteries and
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for
additional information, such as important operating and maintenance

must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste
instructions.

center. This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. This product contains sealed, lead‐acid batteries and must be
disposed of properly. For more information, contact your local recycling/reuse or
hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic

CAUTION
equipment (WEEE) in the trash. For proper disposal, contact your local
recycling/reuse or hazardous waste center.

Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your
local recycling/reuse or hazardous waste center.

Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates.
Phillips and Pozidriv are registered trademarks of Phillips Screw Company.

Copyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.

108 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 9 Troubleshooting
OPERATION

The Eaton 9355 UPS is designed for durable, automatic operation and also alerts you whenever potential
operating problems may occur. Usually the alarms shown by the control panel do not mean that the output
power is affected. Instead, they are preventive alarms intended to alert the user. Use the following
troubleshooting chart to determine the UPS alarm condition.
The following table shows the indicator status and description.
OPERATION
OPERATION
9.1 Typical Alarms and Conditions
Indicator Status Description
The following table describes typical alarms and conditions; check the Event Log through the control panel for a
list of active alarms. IfOn The UPS
an alarm appears withisaoperating normally.
service code, please contact the Help Desk (see paragraph
1.8Green
Getting Help). Flashing S The UPS is starting up or is shut down and waiting for power to return.
The
Thefollowing
S A new table
following tableshows
shows
information the
theindicator
message is active. status
indicator statusand
anddescription.
description.
OPERATION S Bypass is not available.
Alarm or Condition Possible Cause Action
Indicator
Indicator Status
Status Description
Description
On Battery Off A utility failure
ThehasUPSoccurred
is turnedandoffthe
and will not
UPS Theturn
UPSonisautomatically.
powering the equipment with battery power.
On
On TheTheUPS
UPSisisoperating
operatingnormally.
normally.
On is in Battery mode.
The UPS is in Battery mode. Prepare your equipment for shutdown.
Green
Green Flashing
Flashing SS The
TheUPS
UPSisisstarting
startingup upor
orisisshut
shutdown
downandandwaiting
waitingfor
forpower
powertotoreturn.
return.
Yellow
LED is on. The following
SS AAnew table shows
newinformation
information the indicator
message
message active. status and description.
isisactive.
1 beep every second.
OPERATION SS Bypass
Bypassisisnot
notavailable.
available.
On The UPS is in Bypass mode.
Indicator Status Description
Battery Low Off
Off The battery The
isTheUPS
UPSisis
running turned
turnedoff
low. offand
andwill
willnot
not
Fiveturn
turn on
onautomatically.
minutes automatically.
or less of battery power remains
Yellow On The UPS
On
On The UPSisis
TheUPS isinoperating
inBattery normally.
mode. (depending on load configuration and battery charge).
Batterymode.
Green On
Flashing The UPS has an active
S The UPS is starting up alarm. Savedown
or is shut your work and turnfor
and waiting offpower
your equipment.
to return.
Yellow
LEDYellow
is on. S A new information message When utility
is active. power and
is restored, the UPS restarts
Flashing The following
There is atable
new UPS shows
alarm the indicator
condition. status
See “Troubleshooting”description.
on page 105 for
Red
Continuous beep for 10 STheBypass is automatically, provides power to the load, and charges
On
On additional
The UPS ininnot available.
UPSisisinformation.
Bypass
Bypass mode.
mode. the battery.
seconds.
Indicator Status Description
Off The UPS is turned off and will not turn on automatically.
Yellow
Yellow
Battery Breaker On The UPS doesThe
not recognize the internal Verify the battery circuit breaker is in the ON position. If
On The UPS
UPS is is operating
in Battery normally.
mode.
On batteries.
On The
The UPS
UPS has
has an
an active
activealarm.
alarm. the condition persists, contact your service
Green FlashingChangingS The theUPS isLanguage
starting up or is shut down and waiting for power to return.
representative.
Yellow Flashing There isisaainformation
new
newUPS UPSalarm condition. See
Red
FlashingPress and
There
S Ahold
new the first alarm condition.
message
button onisthe left“Troubleshooting”
See
active. “Troubleshooting”
for approximately on
onpage
five105
page 105for
for
seconds
LEDRed
is on. additional
additional
S Bypass information.
information.
is not available.
On to select
Thethe
UPS language
is in Bypass menu.
mode.This action is possible from any LCD menu
1 beep every second. screen.The UPS is turned off and will not turn on automatically.
Off
Yellow
Overload Power requirements exceed the UPS Remove some of the equipment from the UPS. The UPS
On The UPS is in Battery mode.
On capacity (greater
Changing
Changing The than
the
UPS 100% Language continues to operate, but may switch to Bypass mode
of
the Language
has an nominal;
active alarm.
Display Functions
see page for specific output overload if the load increases. The alarm resets when the
Yellow FlashingPress
As
ranges). theand
Press and
Therehold
hold
default the
is aorthe
new first
first
UPS
after button
button
alarm
15 on
on the
condition.
minutes of left
See
condition for
forapproximately
theinactivity,
left approximately
“Troubleshooting”
becomes the five
on page
LCD displays
inactive. seconds
five105
seconds
for
the
LEDRed
is on. to selectadditional
the information.
language menu.
On
to select
selectable the language
The startup
UPS is in screen. The default is the Eaton logo and can be menu
menu.
Bypass mode.
This
This action
action is
is possible
possible from
from any
any LCD
LCD menu
1 beep every second. screen.
screen. to the Mimic screen in the User Settings menu.
changed
Yellow
Overtemperature UPSThe
internal temperature is too high or dims
Turn after
the maintenance bypassofswitch to the SERVICE
backlit LCD automatically a long period inactivity. Press
On theDisplay
fan has failed.
Changing
Display
any button tothe
has Language
TheFunctions
Functions
UPS an active
restore alarm. position. Otherwise, shut down the UPS.
the screen.
Clear vents and remove any heat sources. Allow the
Press
FlashingAs theand
Asthe holdaor
default the first
after 15button
minutes on of
theinactivity,
left“Troubleshooting”
for approximately
the LCD
LCDdisplays five105
seconds
default
Use theThere
or
two ismiddle
newafter
UPS 15
buttons
minutes
alarm UPSofto
(condition.
and
inactivity,
) See
tocool. Ensure
scroll
the
through
displays
theon
the airflow page
around
menu thethe
the
for is not
UPS
LEDRed
is on. to select
selectable the language
startup
additional
selectable screen.menu.
information.
startup screen. TheThis
The action
default
default is possible
isisthe
the Eaton
Eatonlogo from
logo and
andany
canLCD
can be menu
be
structure. Press the button torestricted.
enter a submenu. Press the button
1 beep every second. screen. to
changed tothe
theMimic
Mimicscreen
screenin
inIfthe User
changed
to select an option. Press the ESC
the
the alarm Settings
User
button
Settingsmenu.
disappears,
to cancel turn
menu.
the maintenance
or return to the bypass
previous
The menu.
Thebacklit
backlit LCD
LCDautomatically
automaticallydimsswitch
dims backaatolong
after
after the UPS
long position.
period
period of
ofinactivity.
inactivity.Press
Press
Display
any buttonFunctions
anybutton to restore
tothe
restore the
thescreen.If
screen. the condition persists, contact your service
Changing Language
representative.
As the
Press
Use
Use the
thedefault
and
two
twohold or
the
middle
middleafter 15
first
buttonsminutes
button
buttons on
(( and of))to
andthe inactivity,
left
to scroll
scroll the LCD
for approximately
through
through thedisplays
the the
five seconds
menu
menu
Battery test failed Thestructure.
batteries
to selectneed
selectable
structure. the service.
startup
Press
Press thescreen.
language
the menu.TheThis
button
button to
toContact
default
action
enter
enter your
is isservice
the representative.
Eaton
possible
aasubmenu.
submenu. logo
from
Press
Press and
any
the
thecanLCD be menu
button
button
82 changed
screen.
to
to
Eaton 9355 UPS (10/15select
select to
an
an
kVA) User's the Mimic
option.
option.
Guide screen
Press
Press
S 164201594the
the
Rev Din
ESC
ESCthe User to
button
button Settings
to cancel
cancel menu.
or
or return
return to
to the
the
The UPS does not start. The main utility breaker is off. Verify that the main utility breaker is on.
previous
previousmenu.menu.
The backlit LCD automatically dims after a long period of inactivity. Press
any buttonFunctions
Display to restore the screen.
As
Usethe thedefault or after
two middle 15 minutes
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5. Confirm the selection. Press and
seconds, untilhold the the
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beeping.
The UPS does not provide The batteries need charging or service. Apply
seconds,utility power
until thefor 48 UPShoursstops to charge the batteries.
beeping.
the expected backup time.
82 82Eaton 9355 UPS (10/15
Eaton kVA)
9355 UPSUser's If the
(10/15Guide
kVA) condition
User's Guide persists,
S 164201594 Rev D
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82 the indicator
UPS (10/15 kVA) User's Guide S 164201594 Rev D
turns off.
Battery Eaton
circuit9355
breakers are in the OFF Switch all battery circuit 6. breakers
Switchtothe the ONUPS position.
battery circuit breaker to
position. 6. Switch the UPS battery circuit breaker to the OFF (O) positio
7. If optional EBMs are installed, switch all
7. If optional EBMs arebreakers installed,toswitch the OFF all EBM battery circuit
(O) position.
9.2 Silencing the Alarm breakers to the OFF (O) position.
Disconnect the EBM cable from the UPS
Before silencing an alarm, check the alarm condition and perform the applicable
Disconnect the action to resolve
EBMconnector.
cable fromthe thecondition.
UPS extended battery
Press any button on the front panel display to silence the alarm.connector. If the alarm status changes, the alarm beeps
again, overriding the previous alarm silencing. 8. Switch the UPS input circuit breaker to t
8. Switch the UPS input circuit breaker to the OFF (O) position.
9. Switch off utility power where the UPS i
9. Switch off utility power where the UPS is connected.
10. Unplug the power cords.
10. Unplug the power cords.

Eaton BladeUPS Cord Kit Instructions S 164201721 Rev

Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010

110 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 10 Product Specifications

This section provides the following specifications:

• Model list
• Dimensions and weights
• Environmental and safety specifications
• Technical specifications
• Model specifications
• Battery specifications
• Battery runtimes

Table 14. Model List

UPS Description Power Rating

2-high: UPS with one battery section

9355-10-32 3-high: UPS with one battery and one isolation 10 kVA, 9 kW
transformer section

9355-10-64 3-high: UPS with two battery sections 10 kVA, 9 kW

2-high: UPS with one battery section

9355-15-32 3-high: UPS with one battery and one isolation 15 kVA, 13.5 kW
transformer section

9355-15-64 3-high: UPS with two battery sections 15 kVA, 13.5 kW

Extended Battery
Module (EBM) Description

EBM-64 2-high: two battery sections

EBM-96 3-high: three battery sections

Table 15. Dimensions and Weights

Dimensions (H x W x D) Weight

2-High UPS 32.2" x 12" x 33.5" (81 x 30 x 85 cm) 381 lb (173 kg)

3-High UPS-32 47.8" x 12" x 33.5" (121.5 x 30 x 85 cm) 587 lb (266 kg)

3-High UPS-64 47.8" x 12" x 33.5" (121.5 x 30 x 85 cm) 619 lb (281 kg)

2-High EBM 32.2" x 12" x 30.3" (81 x 30 x 77 cm) 480 lb (218 kg)

3-High EBM 47.8" x 12" x 30.3" (121.5 x 30 x 77 cm) 710 lb (322 kg)

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 111

Product Specifications

Table 16. Environmental and Safety Specifications

50°F to 104°F (10°C to 40°C)

Operating Temperature
Optimal battery performance: 77°F (25°C)

Transit Temperature -13°F to 131°F (-25°C to 55°C)

32°F to 77°F (0°C to 25°C)

Storage Temperature
Recommended battery storage: 59°F to 77°F (15°C to 25°C)

Ventilation Front air intake, forced air, two fans, positive pressurization, temperature UPS-monitored

Altitude 9,843 ft (3,000m) operating without derating 32,810 ft (10,000m) during transportation

Relative Humidity 5 95% noncondensing

<56 dBA at 1 meter distance, typical loads<62 dBA for heavy load, high ambient or high
Audible Noise altitude, on battery

Surge Suppression ANSI C62.41 Category B3, IEC 61000-4-5

Safety Conformance UL1778 5th Edition, CSA C22.2 No. 107.3-14, NOM-NYCE
Agency Markings cULus, NOM-NYCE

EMC (Class A) 47 CFR Part 15/ICES-003 Class A

Table 17. Technical Specifications

Online, double conversion topology with static bypass switch and 3 position maintenance
Technology bypass switch. Frequency independent operation.

Input Voltage Range 75/130 144/249 Vac per phase

Input Power Factor >0.99 at full load nominal line conditions

Input Rated Voltage 120/208 or 127/220 Vac three-phase

Isolation Transformer Input 480V or 600V ±20%60 Hz only

Voltage Range

Input Frequency Range 45 65 Hz

Input Rated Frequency 50/60-Hz selectable, auto configuring

±1% static, Phase to Neutral±2% static, Phase to Phase±5% dynamic at 100% resistive
Output Voltage Regulation load change Response time <1 ms

Output Voltage Distortion <2% THD linear load<5% THD non linear load

Output Frequency 50/60-Hz selectable or auto configuring

Output Frequency Regulation Synchronization to line

101 110% for 10 minutes 111 125% for 60 seconds 126 149% for 5 seconds>150% for 300
Output Overload milliseconds

112 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

 Product Specifications

Table 18. Model Specifications — 10 kVA Model

10 kVA Model
Output Voltage (Line Line) 208 208 208 220

Output Voltage (Line Neutral) 120 120 120 127

480 (with input 600V (with input

Input Voltage 208 isolation isolation 220
transformer) transformer)
Input Current 32.2A 16A 13.3A 30.5A
Output Current 27.8A 27.8A 27.8A 26.2A
Output kVA 10 10 10 10
Output kW 9 9 9 9
Efficiency (Minimum) 89% 83% 83% 89%

Heat Rejection [BTU/hr (kg-cal/hr)] 3798 (956) 6294 (1585) 6294 (1585) 3798 (956)

Table 19. Model Specifications — 15 kVA Model

15 kVA Model
Output Voltage (Line Line) 208 208 208 220

Output Voltage (Line Neutral) 120 120 120 127

480 (with input 600 (with input

Input Voltage 208 isolation isolation 220
transformer) transformer)
Input Current 48A 24A 20A 45.7A
Output Current 41.6A 41.6A 41.6A 39.4A
Output kVA 15 15 15 15
Output kW 13.5 13.5 13.5 13.5
Efficiency (Minimum) 90% 85% 85% 90%

Heat Rejection [BTU/hr (kg-cal/hr)] 5122 (1290) 8134 (2048) 8134 (2048) 5122 (1290)

Table 20. Battery Specifications

9 Ah sealed, valve-regulated lead acid (VRLA), maintenance-free, minimum 3-year float service
Battery Type life at 25°C (77°F), voltage 192 Vdc (96 cells per string)

Maximum of 22 strings per full configuration, including UPS batteries (4 EBM-64 cabinets or
Number of Strings 3 EBM-96 cabinets, plus UPS batteries)UPS-32: 2 strings; UPS-64: 4 strings
EBM-64: 4 strings; EBM-96: 6 strings

Battery Replacement Must be replaced by a qualified service technician

Service configurable 0.5 34A per string, with overall maximum of 34A (limited by input current).
Charger Default: 3.4A per string

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 113

Product Specifications

Table 20. Battery Specifications (Continued)

Internal battery: approximately 3 hours to 80% usable capacity at nominal line voltage after full
load discharge
Charging
External battery: no more than 10x discharge time to 90% usable capacity at nominal line voltage
after full load discharge

Start-on-Battery Allows start of UPS without utility input

ABM technology increases battery service life, optimizes recharge time, and provides a warning
Performance before the end of useful battery life

Protection Extended Battery Module output protected by 100A circuit breaker

Table 21. Battery Runtimes (in Minutes) at Full Load

2-High Cabinets

32 Internal UPS
Load Batteries (1) EBM-64 (2) EBM-64 (3) EBM-64 (4) EBM-64

15 kVA/13.5 kW 4 23 43 65 88

10 kVA/9 kW 8 37 69 106 144

3-High Cabinets

64 Internal UPS
Load Batteries (1) EBM-96 (2) EBM-96 (3) EBM-96

15 kVA/13.5 kW 13 43 76 113

10 kVA/9 kW 22 69 124 184

NOTE Battery times are approximate and vary depending on the load configuration and battery charge.

114 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1

Chapter 11 Warranty

To view the UPS warranty please click on the link or copy the address to download from the Eaton website:
UPS Product Warranty

https://www.eaton.com/content/dam/eaton/products/backup-power-ups-surge-it-power-distribution/backup-
power-ups/portfolio/eaton-three-phase-ups-warranty.pdf

EQUIPMENT REGISTRATION

Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.

Model Number:

Serial Number:

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev K1 115

164201594K1
164201594 K1