Internship Report Semi
Internship Report Semi
at
Internshala Training
of Presidency University
By
Surya M Shetty
Dr. Nethravathi N
Assistant professor
SOC
School of Management
PRESIDENCY UNIVERSITY
BENGALURU 2020-21
CERTIFICATE
CERTIFICATE
This is to certify that the project report, titled “Digital Marketing Undertaken at Internshala
Training ,” was submitted to Presidency University, in partial fulfillment of the requirements for
the award of the Degree of Bachelor of Business Administration, is a record of original study
undertaken by Surya M Shetty, during the period 2020 – 2021 in School of Management,
Presidency University, Bangalore, under my supervision and guidance. The Internship report has
not formed the basis for the award of any Degree / Diploma / Associateship / Fellowship or other
similar titles of recognition to any candidate of any University.
DECLARATION
I, Surya M Shetty, hereby declare that the project report, titled “Digital Marketing Undertaken at
Internshala Training,” submitted to Presidency University, in partial fulfillment of the
requirements for the award of the Degree of Bachelor of Business Administration is a record of
original and independent study undertaken by me during 2020–2021 under the supervision and
guidance of Dr. Nethravathi N , Department of Management Studies, and it has not formed the
basis for the award of any Degree/ Diploma / Associateship / Fellowship or other similar titles
of recognition to any candidate of any University.
ACKNOWLEDGEMENTS
First, I would like to thank Mr. Ashank Rudola , guide for the training program of Internshala
Training program for doing an internship within the organization.
I also would like all the people that worked along with me Mr. Ashank Rudola with their
patience and openness they created an enjoyable working environment.
It is indeed with a great sense of pleasure and immense sense of gratitude that I acknowledge
the help of these individuals.
I am highly indebted to Dr. Balu. L assistant dean of Presidency University for the facilities
provided to accomplish this internship.
I would like to thank my college internship coordinator, Dr. Nethravathi N for her support and
advice throughout my internship.
I am extremely great full to my department staff members and friends who helped me complete
this internship.
Surya M Shetty
(20201BAV0119)
CHAPTER CONTENT
1 Introduction 1-4
References 25-26
Annexures 27-31
CHAPTER 1
INTRODUCTION
1.1Industrial Profile:
Internshala is an online recruitment and training platform. On recruitment portal of Internshala,
the internship seekers and job-seeking freshers from all over India, across different education
streams, can search and apply to various internships and fresher jobs of their choice and
organisations. Additionally, startups, corporates, SMEs, NGOs, education institutes, and big
brands, can post their intern and entry-level job requirements to hire university students and fresh
graduates all over India. On Internshala Trainings, the e-learning arm of Internshala, the online
learners including students and professionals can avail online trainings in the latest in-demand
industry skills to build their career, upskill themselves, and become industry-ready.
2010
Sarvesh, our founder & CEO, started Internshala as a blog with a mission to bring a culture of meaningful
internships in India. And for the first two years, he hired only virtual interns. 2013
After building a small team, we then launched our website with just one goal - to equip every
student in India with their dream internship. And we did it all for free.
2015
The next big step could not have been anything other than launching our very own Android app,
bringing Internshala in the ‘hands’ of the students.
2016
The beginning of Internshala Trainings . After many successful years as an internship platform,
our motivation to upskill the students only increased, and that’s when we kick started a new
journey with Internshala Trainings.
2020
1
With Fresher jobs, we embarked on a journey filled with newer challenges, which allowed us
to provide bigger & better opportunities to graduates with 0-2 years of experience.
2021
With an insight that more than 90% of the graduates in India start their careers with a job that
pays less than 3LPA, we came up with Jobs Oriented Specialization programs to help the
students start their careers in their dream profiles.
freshersworld.com 530,249
simplyhired.co.in 66,156
letsintern.com 25,856
intellijobs.ai 22,345
jobisjob.co.in 8,452
a. Growth rate of the software industry: Enrollments in online training expected to reach 1 million
yearly by 2021 Report. Observing a growth of 17x in enrollments over the past six years, from
2015-2021, the platform project that there would be 1 million students
Registering for online training in a year by 2025.
2
b. Turnover of the software industry:
In the Year 2019, the Revenue of Internshala stood at USD 1.39M up from 961K in the Calendar
Year 2018.
Our Vision: Internshala is a dot com business with the heart of dot org.
We are a technology company on a mission to equip students with relevant skills & practical
exposure to help them get the best possible start to their careers. Imagine a world full of freedom
and possibilities. A world where you can discover your passion and turn it into your career. A
world where you graduate fully assured, confident, and prepared to stake a claim on your place
in the world.
3
Our Mission: Internshala's mission is to equip every student with practical skills and exposure
so that they can build their dream careers. And our e-learning platform, Internshala Trainings
(https://trainings.internshala.com) is central to this mission.
Objectives:
1. Gain experience – An internship is like a test-drive for your career. Interning in your field
of study gives you an experience of how you’d utilize your knowledge and skills in a real-time
work environment. It helps you understand how an organisation functions and the roles played
by different departments in a company.
2. Explore your career options – Just because you’re getting an engineering or management
degree, it doesn’t mean you’re passionate about it. Internships, being short-term opportunities,
give you a chance to try your hand in a variety of fields until you discover your true calling.
4. Land your dream job – Nothing says you’re the most deserving candidate for a job than an
internship on your resume. With a work experience to show for and industry-relevant skills,
you are the perfect fit in the ‘Company ka Swayamvar’. Some organisations also offer a
preplacement offer to the interns that perform exceptionally well.
Goals:
4
CHAPTER 2
INFORMATION ABOUT THE
INTERNSHIP
5
2. Information about the internship
As an intern at Internshala Training , I got trained as an intern in the Digital Marketing and
6
CHAPTER 3
ORGANIZATIONAL
STRUCTURE
7
3.1ORGANIZATION STRUCTURE:
An organizational structure is a system that outlines how certain activities are directed to
achieve the goals of an organization. The organizational structure affects organizational action
and provides the foundation for standard operating procedures and routines. It determines which
individuals get to participate in which decision-making processes, and thus to what extent their
views shape the organization's actions. Organizational structure can also be considered as the
viewing glass or perspective through which individuals see their organization and its
environment. Organizations are a variant of clustered entities. An organization can be structured
in many different ways, depending on its objectives. The structure of an organization will
determine the modes in which it operates and performs. Organizational structure allows the
expressed allocation of responsibilities for different functions and processes to different entities
such as the branch, department, workgroup, and individual. Organizations need to be efficient,
flexible, innovative and caring to achieve sustainable competitive advantage.
8
CHAPTER 4:
FUNCTIONAL AREA
(DIGITAL MARKETING)
9
4. Marketing
4.1.1What are Marketing?
A Marketing funnel simply represents the Journey and Consumer goes through when making
any purchase.
4.1.2Nature of marketing:
1. Human activity:
Originally, the term marketing is a human activity under which human needs are satisfied by
human efforts. It’s a human action for human satisfaction.
2. Consumer-oriented:
A business exists to satisfy human needs; hence a business must find out the desire of the
customer (or consumer) and thereby produce goods & services as per the needs of the customer.
Thus, only those goods should be produced that satisfies consumer needs and at a reasonable
profit to the manufacturer (or producer).
3. Exchange Process:
All marketing activities revolve around the commercial exchange process. The exchange
process implies transactions between buyer and seller. It also involves the exchange of
technology, the exchange of information, and the exchange of ideas.
4. Goal-oriented:
Marketing seeks to achieve benefits for both buyers and sellers by satisfying human needs. The
ultimate goal of marketing is to generate profits through the satisfaction of the customer.
Digital marketing, also called online marketing, is the promotion of brands to connect with
potential customers using the internet and other forms of digital communication. This includes
email, social media, web-based advertising, and text and multimedia messages as a marketing
channel.
2. It is easy:
Accessing digital media is no rocket science. It is a piece of cake. The newest users also take a
maximum of a few days to learn how to operate digital media. This is purely because it is
designed in such a user-friendly manner that its primary objective is to ease the operations of
human beings, the reason why our mobile phones are now called smartphones.
3. Eco-friendly:
Being responsible citizens of the world, we must operate through mediums that do not harm our
atmosphere cause being ignorant to the atmosphere will only hurt us. Digital media additionally
cuts down on paper usage. We operate digital media over the internet and thus can save
ourselves a lot of hustles in terms of hard work, long process of work, and all the other
drawbacks of using traditional media.
4. Fastest Reach
Previously radio was considered to have the fastest reach because of the live communication
feature. Radio is still the medium with the widest reach but the new media is gradually
overshadowing the most popular media like a newspaper, television, etc. Today, you post
anything online and it gets trending within a few hours. This is because the number of users of
digital media is touching heights with each passing day.
5. High engagement
Traditional media are indeed being completely overshadowed by internet-led Digital Marketing
due to high engagement factors. The brands and companies have begun to give extra emphasis
to the ad campaigns run on the internet over television ads. The revolution is here.
2. Pay-per-Click (PPC):
It is a type of internet marketing that involves advertisers paying a fee each time one of
their ads is clicked. Pay-per-click refers to paid advertisements and promoted search
engine results. This is a short-term form of digital marketing, meaning that the ad no
longer exists once you are no longer paying. Like SEO, PPC is a way to increase search
traffic to a business online. Pay-per-click can refer to the advertisements you see at the
top and sides of a page of search results, the ads you see while browsing the web, ads
before YouTube videos, and ads in mobile apps.
4. Content Marketing:
It is a marketing strategy used to attract, engage, and retain an audience by creating and
sharing relevant articles, videos, podcasts, and other media. Content marketing works in
symbiosis with other types of digital marketing: It is a way to incorporate SEO search
terms into fresh website content, and the content created can be shared as social media
posts and in email marketing publications.
5. Email Marketing:
13
It is a powerful marketing channel, a form of direct marketing as well as digital marketing, that
uses email to promote your business's products or services. Email marketing software can offer
many different analytical measures, but two that marketers are always striving to improve are
the open rate –the percentage of recipients who opened the email – and the click-through rate –
the number of recipients who opened the email and clicked on a link in the email.
6. Mobile Marketing:
It is a multi-channel, digital marketing strategy aimed at reaching a target audience on their
smartphones, tablets, and/or other mobile devices, via websites, email, SMS and MMS, social
media, and apps. According to a recent TechCrunch article, consumers in the United States now
spend five hours a day on their phones. This represents a 20% increase from the fourth quarter
of 2015. Users are also spending much more time in apps than on mobile browsers.
An organizational structure is a system that outlines how certain activities are directed to
achieve the goals of an organization.
There are several ways to structure a digital marketing team. How a digital marketing team is
organized depends on the size of the organization. The larger the organization, the more
complex the team structures may be.
Design tools:
14
Digital marketing is such a design-heavy field, doing it effectively wouldn't be possible without
design tools like Canva and Photoshop, programs that allow those without extensive graphic
3. Analytics tool:
It refers to the tools used to analyze and report on marketing data collected through the digital
channels on which your brand holds a presence. These include everything from Google Analytics
to social media analytics tools like Facebook Insights and Twitter Analytics which provide metrics
related to engagement and help marketers optimize their campaigns.
Marketers use these tools to create, send, test, optimize, and report on their email campaigns. These
help marketers create email campaigns that amplify their content and encourage their users to
become more engaged with their brand — taking additional steps like signing up for events and
buying products.
15
CHAPTER 5
CASE STUDY
16
5. Strategies of digital marketing in Internshala Training :
5.1 Definition:
Digital Marketing includes all marketing efforts that use digital channels like search engines, social
media, email, mobile etc.
Search engine optimisation can be defined as the process of affecting the visibility of your website
in a way that it ranks higher in the search engine results. So, for example, if your website is about
songs, you need to make your website in a way that search engines can understand that your site is
about songs.
Google Ads, formerly known as Google AdWords, is an advertising service by Google for businesses
that want to display ads on Google search results and its advertising network.
3. Content marketing:
Content marketing is the process of creating and distributing engaging content related to your product
or service to a target audience. It is mostly free and aims to educate or entertain the audience. When
done consistently and creatively, it helps in increasing brand awareness, creating leads, and
increasing sales.
4. Email marketing:
Email marketing is a digital marketing strategy that uses emails to promote products or services. It
aims to create and nurture relationships with potential customers or existing customers.
17
5. Social media marketing:
Social media marketing is a way to connect with your target audience over different social media
platforms like Instagram, Facebook, Twitter, LinkedIn, YouTube, Pinterest, and Snapchat. This
involves not only posting engaging content but also monitoring how people talk about your brand.
With all digital marketing strategies, one of the main goals of Internshala is to increase traffic to a
company’s website. When people visit a website, they’re there for a reason. Whether they’re
looking for information on the products, searching for how to contact the team, or reading a recent
post.
One of the Internshala main goals is likely to bring customers into the location. Online marketing
strategies, like local SEO, can help to achieve this goal and attract more foot traffic — even some
strategies not featured on this list, like geofencing advertising, may help. While they may feel that
digital marketing isn’t ideal for a local brick-and-mortar store, it’s a powerful strategy for
promoting and growing the company.
When VBridge uses digital marketing, they get the brand in front of more potential customers,
whether through search results, email inboxes, social media platforms, or another outlet. As a
result, more people become aware of the brand. They’ll get to know the branding, the products,
and what sets the company apart from the company’s competitors.
5.4 Conclusion:
This was observed in Internshala Training they are effectively adopting new strategies of digital
marketing to promote the company services as well as to improve the knowledge, skills of
employees.
18
CHAPTER 6
SWOT ANALYSIS
OF INTERNSHALA TRAINING.
19
SWOT Analysis:
STRENGTHS • Cost-effective
• Flexible and innovative
• Friendly utilization
• Secured infrastructure
• Energy savings
• Standardized process
Compatibility reduction
•
20
CHAPTER 7
SUGGESTIONS
&
RECOMMENDATIONS
21
7.Suggestions and Recommendations
• They focus on more on increasing involvement of student without providing them great facilities.
Their student partner program designed in such a way that they make more new registrations on
their website. Promotion of website is good but when it became only reason then things not
working well. They do not proper guide students. If they focus more on quality improvement than
only promotion, it will help students.
• If they improve their online training program it will help student to learn new skills. Their online
training is costly than other MOOC like Udemy and courser. If they provide training in optimum
cost it will not create any burden to students.
• If they provide some ranking according to student’s resume and add a separate section of different
companies selection criteria information. This will help student to find where they are standing
and what skills required for different companies.
• It can provide the option for the hiring organisation to give an answer why they have not selected
the candidate, so that one can work on it.
• According to Internshala CV ,it can provide the relevance comparison that how much that
internship is related to your profile, so that nobody will apply here and there, and just increasing
the no. Of applications.
• Internshala can provide the percentage of chances of selection for an internship before applying
according to the hiring organisation and candidate's profile.
22
CHAPTER 8
CONCLUSION
23
Marketing Strategy & Planning is a key factor for the success of any project, what my company
mentor Ashank Rudola told me at the first day in the company.
The importance of planning is -
To facilitate goals achievement
To facilitate assessment
To reduce risks and loss
To make good decisions
To carry out job division
To determine opportunities and threats
So my company mentor already planned and assigned me tasks for me to execute during the
internship period. For the time period 8 Weeks, I did not only learn about area of my interest
Digital Marketing but also how to make a plan based on data and reports that are generated from
tools like Google Analytics, . I learned how important it is to monitor tasks of the team , also how
can organisation can secure its user id and password and give access to all the employees
&
the importance of Social Media in business today.
I personally think working in Digital Marketing is not everyone's cup of tea. Digital Marketers
have to be updated with the changing technology which is proficiently used by their companies
viz-a-viz the competition. Continuous information of what is happening around the world in terms
of Events, Google Updates, Co Management, SEO, is required.
Internshala is still in its growth stage and year-on-year they are expanding not only in terms of
customers but also the services they provide. I feel very grateful to have this dynamic working
experience with Internshala Training which has opened the doors for me into the future of
marketing.
24
REFERENCES:
Wikipedia, t. f. (2021, December 15). https://en.wikipedia.org/wiki/Software_industry. Retrieved from
History of software industry.
EVERYTHING, A. T. (2019, December ). https://www.alltopeverything.com/top-10-softwarecompanies/.
Retrieved from Major players of software industry.
https://www.grandviewresearch.com/industry-analysis/business-software-services-market. (n.d.).
Mint. (n.d.). https://www.livemint.com/technology/tech-news/india-software-market-set-to-surpass8-
2-bn-in-2021-idc-11639042092770.html. Retrieved from Growth rate and turnover of software
industry.
25
Arjayay. (2022, March 4). History of Internshala. Retrieved from
https://en.m.wikipedia.org/wiki/Internshala.
26
ANNEXURES
Joining Letter:
(Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013)
Date: 01/02/2022
Particulars Details
Student Name Surya M Shetty
Registration Number 20201bav0119
Company Name Internshala Trainings
Annual Turn Over (Last Year) $1.5B
Employee Strength 8262 Employees
Internship Start Date 01/02/2022
Internship End Date 29/03/2022
(Tentative)
Person Met on the first day for Ashank Rudola
reporting to Internship
Discuss with HR or your Digital Marketing. The study plan was
internship guide in the company discussed by our guide of the training
to understand the working of program Ashank Rudola sir. This training
the following departments:
is packed with lots of digital marketing
1. HR
essential tools, tips & techniques which
2. Production
one has to know before stepping into the
3. Finance
world of digital marketing to become a
4. Marketing
certified marketer!
5. MIS
6. CSR
7. Others
Surya
27
Weekly Reports:
(Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013)
Date: 08-02-2022
Name: Surya M Shetty Reg No: 20201bav0119
Company: Internshala Training Internship Duration : 1 hour daily
Activity Report
Sl. No Department Activity Details
(Persons met, Points discussed)
1 Marketing Person Met – Ashank Rudola
1. Introduction to SEO.
2. Keyword Research.
3. On-page SEO.
4. Off-page SEO.
5. Local SEO and Online Directories.
6. Mobile SEO and App Store Optimisation.
7. Other Important Tools for SEO.
28
(Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013) (Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013)
Activity Report
Activity Report
Sl. No Department Activity Details
Sl. No Department Activity Details
(Persons met, Points discussed)
(Persons met, Points discussed)
1 Marketing Person Met – Ashank Rudola
1 Marketing Person Met – Ashank Rudola
29
(Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013) (Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013)
Activity Report
Activity Report
Sl. No Department Activity Details
Sl. No Department Activity Details
(Persons met, Points discussed)
(Persons met, Points discussed)
1 Marketing Person Met – Ashank Rudola 1 Marketing Person Met – Ashank Rudola
30
(Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013) (Established under the Presidency University Act, 2013 of the Karnataka Act 41 of 2013)
Learning & Highlights of the week: Learning & Highlights of the week:
31