Onboarding Handbook - Savaya Group
Onboarding Handbook - Savaya Group
HANDBOOK
2023
WELCOME TO
SAVAYA GROUP
As you embark on this journey with us, we are excited to see your
potential flourish and contribute to the success of our organization.
Welcome to the team!
SAVAYA GROUP
ABOUT US
Established in 2017 with a vision to become the leading luxury lifestyle group in South
East Asia, SAVAYA Group’s philosophy is rooted in strong design and conceptual
aesthetics paired with exemplary service standards to deliver memorable experiences
for each and every one of our customers.
We develop our own homegrown concepts within timeless spaces & exemplary guest
experiences through developing world class dining and day & nightlife venues that
feature bespoke curated content and high quality service, while introducing
established global brands to the Indonesian market.
OUR BRANDS
SAVAYA BALI
Nestled between the lush jungle and the Indian ocean, atop the 100 meter-high
limestone cliffs of Uluwatu at the south- ernmost tip of the island, SAVAYA Bali is a
defining destination lifestyle and entertainment experience.
Music is the heartbeat of the SAVAYA experience, with a care- fully curated diverse
program. Weekdays offer a more refined laid back experience whilst weekends are
curated with the finest international talent from the diverse world of electronic
music, all delivered with world class sound, lighting, visual and creative production.
@savayabali @savayabali
MEET THE TEAM
@savayabali @savayabali
MEET THE PROMOTIONS TEAM
@savayabali @savayabali
CHAO CHAO
Chāo Cháo is a world class dining & lifestyle concept combining contemporary Chinese
cuisine with bespoke mixology, & bottle service across the 25th floor and 26th floor of
the Alila SCBD, Jakarta.
Chao Chao’s culinary is helmed by our culinary director, Michelin Star Chef Tong Chee
Hwee & Executive Chef Sky, who have crafted a menu that reinvents traditional
Chinese flavours & techniques with a distinctly modern flair.
The 25th floor restaurant features the Man Dining Room that wraps around the building
with floor to ceiling windows that afford panoramic views of the city, The Den, a
dimply lit enclave that evokes a bygone era, and two private dining rooms that provide
refined intimate luxury.
The 26th Floor Chao Chao Rooftop is an open air urban terrace that boasts spectacular
city views from amidst the high rise of the bustling SCBD. Featuring cabanas, sofas and
tables, two bars, a Dj booth and dance floor. The Rooftop is the perfect destination for
sky high casual dining, sunset cocktails, and late night revelry.
@chaochaojkt @chaochaojkt
KITSUNE
CABANAS BUNGALOWS
Capacity up to 15pax Capacity up to 15pax
Price, theme & promotion are subject to change without further Price, theme & promotion are subject to change without further
notice notice
TABLE
LAYOUT
FAQ
savayabali.com
Here are the most important things to know about reserving bottle service for
Savaya: Booking bottle service at Savaya is the best way to get the full VIP
experience Savaya tables should be booked in advance to get the best available
location Bottle service is guaranteed entry - unlike guest list or general
admission
If you need to prepay for your table reservation, we recommend that you use a credit card or
payment method that matches your full name. This will avoid any possible problems at Savaya
when they verify your table reservation.
You are able to email them here reservations@savayabali.com or contact them on their
WhatsApp number +62 811-3888-8888
50% deposit minimum is always require to book VIP
Locations are guarantee but a specific tabel
numbers
TICKETING
Please note, that tickets are only purchase by our website savaya.com
DRESS CODE
Smart Casual - We do not permit: beer branded singlets, cut off clothing or athletic sportswear
UPCOMING EVENTS
We have had the pleasure of booking world renowned artists. We strive to provide you with
nothing but the best of the best in entertainment. Check our calendar to find out who is
performing in the upcoming months!
MINIMUM AGE
We strictly enforce 21+ policy and valid ID will be required upon entry.
OPERATIONAL HOURS
Open Daily : 1 PM
*Certain holidays the opening and closing times may be adjusted
Bali is a province of Indonesia and the westernmost of the Lesser Sunda Islands. East of Java and
west of Lombok, the province includes the island of Bali and a few smaller offshore islands, notably
Nusa Penida, Nusa Lembongan, and Nusa Ceningan to the southeast
Bali is the Island of God in Paradise among Indonesian tourism. Furthermore, it is a perfect tourist
destination to enjoy the holiday with your family as well as collages. This tropical paradise has a
unique blend of modern tourist facilities combined with wonderful shopping, a rich past as well as
heritage sites.
As an international tourist destination, Bali Island is a complete and unique place to visit. Here, all
guests can enjoy the island through plenty of activities such as sightseeing, adventures, spa, culture
lessons, yoga, cruises, golf or relaxation on the beach. Bali Island is a highlight for Indonesian
tourism to the world. According to the geographic, Bali Island is located in the tropical area and like
other islands in Indonesia that Bali Island has consisted of the mountain area, coastal and sea. Its
land is very fertile and own tropical climate so that this area is very precise as agrarian area.
Balinese people have been well known as agrarian and friendly people. Meanwhile, they are holding
the strong social life that existing up to now and become the fortress from unfavourable external
influence pressure. In addition, they are very charm, warm and helpful. Most of the Balinese are
Hindu while others are Muslim, Christian/catholic and Buddhist where they live in peace and love
each other. We can see the religious activity ritual by Hinduism in Bali every day. Therefore, this
island is more known as an island of heaven.
Bali is featured by unique cultures that most adapted from the Hindu influence that still exist in this
new modern era. As the eastern country and part of Indonesia, living in Bali is very simple and most
of them are friendly people. However Balinese itself own special etiquette that you need to know
before visiting the island.
Furthermore, This simple etiquette is still running among the local people or community to respect
each other. Balinese people have a strong community system and well organization. Banjar is a well
organization community organizes every single part of the region in Bali. Meanwhile, the top of its is
village, district, and regency until province. Balinese Hindu has a strong concept in their life that is
according to the balance of nature life. Many countries have adopted this living concept to keep
secure the environment from a bad influence.
Do’s And
Don’ts
The Governor has formally announced the do’s and don’t for tourists on the island. The
announcement comes after weeks of planning and preparation from the provincial government to
create a set of new guidelines for visits to the island.As outlined in the Governor of Bali Circular
Letter Number 4 of 2023, the guidelines of behavior for tourists and international visitors to Bali
are now abundantly clear. The Goverment, tourism stakeholders, and local residents want to see a
crackdown not only on illegal behavior by international visitors to the island but also on disgraceful
behavior towards Balinese culture.
These are the guidelines as stipulated by Governor Koster in his circular letter, as these
announcements continue to unfold The Bali Sun will keep you updated and explain everything you
need to know!
The New Do’s for Tourists in Bali
Tourists must respect the holy, sacred nature of Balinese temples and all other religious
symbols on the island.
Tourists must respect Balinese culture, customs, traditions, and art, in addition to the wisdom
of the Balinese people.
Tourists must dress modestly and respectfully, especially wearing appropriate clothing when
visiting holy places, tourist attractions, and public spaces.
Tourists must behave politely and respectfully in sacred places, tourist attractions, restaurants,
on the roads, and in all public places.
Tourists must be accompanied by a tour guide who has a tour guide license when visiting
tourist attractions. The tour guide must have a solid understanding of natural conditions [Bali’s
way of life], customs, traditions, and local wisdom of the Balinese people.
Tourists must only exchange foreign currency at authorized money changer (KUPVA)
organizers. Such money changers can be either banks or non-banks marked with a permit
number and a QR code logo from Bank Indonesia.
Tourists make payments using the Indonesian Standard QR Code (QRIS).
Tourists must pay for goods, services, and experiences (and all other financial transactions) in
Indonesian rupiah.
Tourists may only drive in compliance with the laws and regulations in force in Indonesia. This
includes having a valid international or national driving license, driving in an orderly manner on
the road, dressing politely, wearing a helmet, following traffic signs, do not load passengers
exceeding capacity, and not being under the influence of alcoholic beverages and or illegal
drugs.
Tourists may only use official four-wheeled vehicles or two-wheeled vehicles that are
registered to a legal business entity or two-wheeled transportation leasing association.
Tourists may only stay in an accommodation business place that has a permit in accordance
with the provisions of the laws and regulations of Bali and Indonesia.
Tourists must comply with all special provisions/rules that apply to each tourist attraction and
tourist activity.
As outlined by Governor in his Circular Letter 4 of 2023, these are the prohibited behaviors for
tourists in Bali:
Tourists must not enter the holy spaces within temples known as the damaging and madya
courtyards or sacred places such as temples and pelinggih, except for the purpose of praying.
This must only be conducted while wearing traditional Balinese clothes or praying and only if
you are not having your period.
Tourists must not touch or climb sacred trees.
The tourist must not engage in any behaviors that desecrate holy places and sanctified places,
temples, pratima (sacred objects within temples), and religious symbols. This includes but is
not limited to climbing sacred buildings and taking pictures with immodest clothes or without
clothes.
Tourists must not litter or pollute lakes, springs, rivers, the ocean, and public spaces.
Tourists must not use single-use plastics such as plastic bags, polystyrene (styrofoam), and
plastic straws.
Tourists must not engage in communication with harsh words, impolite behavior, making noise,
and acting aggressively towards state officials, government, local communities, and fellow
tourists. This is prohibited both directly or indirectly through social media, such as spreading
hate speech and hoaxes.
Tourists must not work and or conduct business activities without having official documents
issued by the revenant legal authority.
Tourists must not engage in illegal activities such as trading flora and fauna, cultural artifacts,
or sacred objects or trading in illegal goods, including illegal drugs.
Not posting anything bad about bali on social, nothing sexual, the do’s/don’ts in
bali Always wear a helmet even if passenger
Never carry a purse/holding your phones while riding bike
Don’t walk the streets in a state of undress or ride a bike in your swimwear. This is fine for the
boat, beach or poolside but always throw on a shirt, shorts or sarong when hitting the streets,
shops, a café or restaurant. The Balinese are modest in their dress and you may even attract a
ticket from the police.
Don’t drink tap water. Carry a refillable water bottle because every villa kitchen has a
dispenser of high-quality chilled water. Think of the environmental impact of buying multiple
plastic bottles of water.
Dodge any situation that feels uncomfortable. Some street sellers may offer prescription
medicine, or any other drug, for sale. Indonesia has strictly enforced drug laws, so just keep
walking.
Be sensitive when money is clearly counted out to the last rupiah in front of you. Indonesians
are highly transparent with money. It leaves no space for accidental short-changing.
Learn a few phrases in Bahasa such as terima kasih, which means ‘thank
you’. Or selamat pagi which means ‘good morning’.
Dress appropriately
Especially when visiting temples. The island is full of extraordinary open-air temples and
everyone who visits must wear a sarong and waist sash. Frequently visited temples may have
these garments available for visitors. But for smaller temples, take your own. Don’t show too
much skin out of respect. T-shirt style coverage is perfect
check the link for furthermore info balitourismboardofficial
NOTES
First Floor - Discovery Mall - South Beach Wing
Jl.KartikaPlaza,Kuta,KabupatenBadung,Bali80
361 Phone: +62 361 769791 or +62 361 769776