Hesham Mahmoud Hamad

Date of birth:06/05/1995 Nationality: Egyptian Gender: Male Phone :(+20) 1146043002 Status: Married

Email: Hesham.zaad@gmail.com

LinkedIn: https://www.linkedin.com/in/hesham-hamad-240306135

Address: Cairo, Egypt

Network and Security expert with over 7 years of experience in IT projects involving network and security
infrastructure. This includes design, installation, and troubleshooting for various network and security infrastructures,
including LAN/WLAN/WAN/DMZ. Extensive experience with NGFW, VPN, Proxy, and SD-WAN. and routing protocols
(BGP, OSPF, EIGRP) and layer 2 Switching protocols, HA, Load Balancing, as well as AAA (NAC) Solutions, Planned
and prepared DR Site and responded to serious technical issues on a 24/7 on-call basis.

Education
Graduated year (2017)
Bachelor’s degree in computers and management Information Systems

Work Experience
10/2019 – 6/2023 – Cairo, Egypt
Senior Network & Security Administrator – MADKOUR GROUP
6/2023 – CURRENT – Cairo, Egypt
Network & Security Team Leader – MADKOUR GROUP
• Overseeing the organization's network and security infrastructure design, implementation, and maintenance.
• Managed network and security infrastructures for more than 100 branches with more than 3000 users.
• Implement, Configure, and Monitor multi vendors’ products and enterprise network devices such
(as Cisco Switches, Aruba Wireless Controller, Aruba Switch, Mikrotik, and Nexus Series).
• Led a team of network and security engineers and provided guidance and support to the team members.
• Developing and implementing network and security policies, procedures, and best practices to ensure the
security and reliability of the organization's network infrastructure.
• Design & and implement the network and security infra in new mega projects, Create BOQ, Network Diagram, and
configuration documents for different projects (such as Museums, SCADA, IOT, and other national projects)
• Providing guidance and support for incident response and disaster recovery efforts.
• Administrate NGFWs Profiles, IDS-IPS, WAF, ATP, VPN, and DNS Security.
• Keeping abreast of new network and security technologies and trends and making recommendations for
implementing new technologies or solutions to improve the organization's network and security
infrastructure.
• Manage security Endpoints that include Patch Management Center and EDR.
• Design and apply Network Segmentation (East-West), (North-South)
• Manage Identity and Access Management (SSO, MFA)
• Ensure that the network and security operations meet the SLA by providing L2, and L3 support.
• Administrate VOIP Solutions such (as 3CX, and Yealink)
• Participating in developing and implementing the organization's network and security compliance and regulatory
requirements.
07/2018 – 09/2019 – Cairo, Egypt
IT Projects Specialist – HASSAN ALLAM HOLDING

• Survey and evaluate the new site and send a report to the IT Manager about the needed Devices and servers
in Data Center.
• Provide first-layer support and manage requests in accordance with the Service Level Agreement
• Manage Endpoints Center (Police, Sandbox, App Filter)
• Implement, configure, Update, and Patched Network components Servers, CCTV Security Camera
(NVR), Printers, Plotter, FortiGate Firewall Series (60D,60E,80E)
• Configure, Monitor VPN Tunnel (IPSEC, SSLVPN) Site to Site by Advanced Security, Site to Client.
• penetration testing, scanning the network vulnerability, assessment.
• Implement and develop a backup plan for the data file server, by Windows Shadow Copies and various
backup software.
• Implement, and administrate File Server DFS.
03/2017 – 07/2018 – Cairo, Egypt
Network& System Engineer – CLIMAX INTERNATIONAL RECRUITMENT

• Prepare, Install, Configure, and update the Network's hardware components (FortiGate Firewall,
Cisco router, Cisco, access Points, Cisco switches).
• Implement, Configures, Control, and Monitor VPN Protocols
• Monitor Network LAN/WAN traffic for performance and packets for suspicious content (PRTG), (Wireshark)
• Manage Windows Server 2008/2012, AD, File Server.
• Manage VMware vSphere, ESXI, and VM workstations.
• Configure and monitor Climax's servers, computers, printers, and access points to ensure they all work
optimally.
• Install and prepare staff's computers with the most appropriate software to achieve their work efficiently.
• Provide technical support (Help Desk) for Climax's staff as requested.
• Plan, Implement, and Manage Backup System.
• Administrate Microsoft Exchange 365

08/2016 – 03/2017 – Cairo, Egypt

IT Helpdesk – MOSTASHEER
• Install and troubleshoot operating systems for Microsoft and others.
• Troubleshoot ADSL/ACCESS POINT Problems.
• Various projects in different companies (network infrastructure - Security cameras).
• Administrative Microsoft System, AD, File server 2008/2012 – GPO, and more.
• Troubleshoot Printers and other devices.
• Maintenance and installation CCTV, DVR.
• Troubleshoot All Microsoft Office Problems (Outlook).
• Solve Network problems.
• Maintenance of Desktops Hardware.

02/2016 – 07/2017 –Cairo,

Egypt IT Helpdesk Helper for
Training

• Install and prepare the Switching of the Network Lab

• Install Microsoft OS/software.
• prepare Microsoft System Lab, AD, File server GPO, and DFS.
• Troubleshoot Routing/ Switching issues.
• Providing Helpdesk Service(first layer support )

Certificate and Training

• CCNA Routing / Switching CERTIFIED – CSCO12984353 / CCNP Routing / Switching.
• CCDP Cisco Design Professional / MCSA /CCNA Cyber OPS / NGFW – Sophos, FortiGate, SASE, ASA.
• CCNA Security / CCNP Security / CEH / ISC2 CC / Security + (CompTIA), Cloud VPN.
• ITIL foundation v4 / HCIA CERTIFIED (Huawei) / (MikroTik), NSE4, FCF, FCA Cybersecurity CERTIFIED
(Fortinet)

Soft Skills
• Team Lead – Reliability – Time Management – Communication - Problem-solving- Creativity - Collaboration -
Flexibility- Self Motivating- Team Player.

Last Achievements
As part of my company's latest accomplishments in the presence of the President of the Republic, I participated in
the IOT Scada system project (national project) with the network Datacenter, VPNs, and routing to more than 100
pump stations, from design to implementation Without the help from the ISP or external companies, which
resulted in significant savings.

please find the official post on the below LinkedIn link

https://www.linkedin.com/feed/update/urn:li:activity:7063762126011609089/