The Effect of Museums' Internal Spaces Characteristics Upon Visitors' Space Use Patterns: Qatar Museums As A Case Study
The Effect of Museums' Internal Spaces Characteristics Upon Visitors' Space Use Patterns: Qatar Museums As A Case Study
Abstract: Visitors' space use pattern in museums is the mechanism by which visitors can
understand and comprehend the internal display environment through a series of behaviors that
begin with Capture, Navigation and ends by stopping to view display content. To find out the
effect of the internal physical environment of the display spaces which consist of (the display
containers) represented by the surrounding surfaces and (display content) of exhibits, the
organizational characteristics of each one had to be studied to know their impact in these
different patterns of space use. The relationship between the patterns of display space use
represented by (visitors exploratory movement and stopping to view exhibits) and the internal
space characteristics represented by (organizational relationships of display container and
content) is a phenomenon that didn't have a great deal of studying despite its role in making the
museum experience successful. Accordingly, the research aimed at shedding light on the nature
of this relationship through studying a group of neutral display spaces for the display
containers with their contents along with their different spatial organization between two of
international museums within an interactive approach based on the actual analysis of the visitor
behavior by observation and tracking in addition to carrying out syntactical analysis for the
display halls in the selected samples with Depthmap UCL software. The results of the practical
study showed that the matching between the display container and island display content in the
spatial organization raises the learning opportunity and going deeply into the display content as
well as stimulating the interaction of visitors through focusing on exhibits on one hand, this
interaction with display, on the other hand, towards wall display content increases as much as
this matching decreases.
Key words: Display container, Display content, Wall display, Island display
1.Introduction:
Many questions about the way that internal display spaces stimulating the visitor behavior through the
interaction of both experience contexts (physical and personal) In this regard, many researchers
present theories in psychology and human behavior, in order to achieve the goals of museum
(educational, recreational and economic) as well as the architect, interior designer and museum curator
can understand the spatial structure of museum, in order to organize and coordinate galleries and
exhibits within it.
The fundamentals is to deepen and widen the visitor's experience, depending on the prediction of
syntactic approach, in additional to interactive one including observation and tracing, which estimate
the difference between the model visitor and the model user, the former refers to designer plan and
strategy for organizing an exhibition, while the latter refers to visitor's actual experience.
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Published under licence by IOP Publishing Ltd 1
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
The study classify the visitors’ space use patterns, and there reliant on the spatial configuration of
the exhibit container and content .By analyzing previous literature, the research problem and goal
stated, by practical application the research find out conclusions and recommendations for interior
designers and museum curators.
That is to say, there are many behavioral indicators including (scanning or glancing, looking,
approaching, and finally stopping) which identify visitor's behavior in Museum.
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
Choi points out that the spatial organization affects the patterns of exploratory movement and the
encounter. The term "Encounter" refers to the encounter of the visitor with displays or exhibits only,
but not interacting with it. (14, p.01) the more consequential organization the more restricted rules of
movement, The more free organization the more unrestricted movement, furthermore the visitor's
behavior in exhibition spaces involves group of stopping patterns within display rooms.
4.1. Visitor stopping to view exhibit content :
While stopping, visitor wants to see, to scan the exhibits visually, or to look at the space of the
galleries, this type of stop called "scanning stops", which indicates the relative frequency within each
stop, which is usually higher in the zones where the movement is concentrated, because viewing stops
may not be related to the zones of the exploratory movement, unlike the scanning stops which is
related to these zones (25,2009, P06)
Visitor stopping usually considered at least one second while the visitor is looking at an object.
(25,2009, P2), also landmarks may affect visitor traffic, not only attracting the visitor's attention but
also attracting them and thus affecting the circulation pathway, the physical proximity is important to
attract attention, as the majority of visitors tend to pay close attention to the exhibits in close
proximity. In other words, the elements that fall within the circulation pathway are the most attractive,
as the visitor refuses to make a few additional steps to explore a distant zone in the viewing zone
(7,2010, P.16)
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
ensure the visual and spatial continuity between them, (26,2012,P4) and finally the Open Plan
organization, where free space contain no barriers and partitions (22,2012, P.208)
Previous studies, confirm that the design of galleries with restricted movement motivate visitor's
interaction by focusing on and viewing the display (as in sequential organization) (26,2012, P01),
While visitor focuses on moving through randomly organized spaces, (such as the labyrinth and open-
plan organization).
The local spatial organization of the display spaces represents the direct relationship of the display
space with the adjacent spaces (18,1987, P236) in terms of entrances and Exits Positions and numbers,
which classified to corner position and central position, The former provides greater permeability than
the letter, while the letter (the central position) have entrances in the middle of the barriers (26 ,2012,
P5), and allows movement through the central part of the display space.
Rholoff points out that corner entrances keeps greater visual permeability without interruptions, while
the central entrances (opposite or staggered) only contribute in viewing a few adjacent spaces
(26,2012, P4-5) It also indicates that staggered entrances create opportunities to change the view
direction of the sequential display (26,2012, P9). Melton asserts that visitor chose the nearest exits to
him (12,2011, P-358), the exit act as visitor attractor, Therefore the number of exits is inversely
correlated with visitor stopping.
Physical spatial organization is an effective tool in determining the global & local spatial
relationships of the display containers, excluding both the personal and social contexts, the
physical spatial organization focuses on the physical relationships of these containers.
Space Syntax focuses on the space relationships aspects, where the spatial visual & axial
perception begins with local characteristics ending with understanding the whole environment.
Thus, the rules of space syntax give a physical and cognitive perception of the display space,
because the syntactic characteristics predict the visitor's spatial behavior, therefore, other
factors influencing the visitor should be taken into account, as the organizational characteristics
of the display contents within environment, then analyzing behavior with observation
methodology, as indicated in the interactive approach studies to be addressed later.
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
The advantage of these non-syntactical features is that it focuses on the local characteristics of
space only, therefore it is ineffective in determining the visual interaction with the global system
for the whole spaces.
6. Display content characteristics affecting visitor behavior
The display content characteristics that affect the visitor behavior include organizational, physical
characteristics, and that related with the display container, which the research classified into:
The process of decision-making for the visitor produce a set of behaviors (looking at,
exploratory movement, or stopping to view the display), caused by the characteristics of the
spatial organization of the container and the content, while the qualitative characteristics of the
exhibits (Artistic, scientific, technological..) affect the visitor interaction with the content, which
considered a subsequent stage, in opposite to the organizational characteristics of the container
and the content, which significantly affect the visitor space use pattern.
7.Studies that dealt with the visitor's behavior in the interior spaces
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
Deferent studies tried to analyze the behavior of the visitor to museum, Science of Environment
Behavior for example, the researchers deal with the relationship between visitor behavior and the
environment, Such as the study of Bitgood (2006), which dealt with the effect of exhibits spatial
organization and exhibits physical characteristics (size and color) on visitor behavior through one
exhibition space. While Museology studies are usually based on different visitors categories
depending on the impact of time spent upon the behavior of the visitor to reveal the modes of
knowledge communication, such as Sandifer1997 (27,1997, P690). The behavioral studies derived
from the space syntacs rules, provide a quantitatively analyzing and describing method for spatial and
visual organization of the local and global characteristics, such as the study Choi (1997), Rholoof &
Wineman (2009), Karcji (2012)& Rholoof(2012)
While the behavioral studies based on the interactive approach pay attention to each of the internal and
external factors affecting the visitor of the museum, such as the internal environment, the museum’
visitor and the interaction between both of them. It also deal with pre-visit agendas, psychological,
physiological processes, and spatial organization inseparable (11,2011, P322). These studies may be
based on space syntax analysis, by following the observation methodology in analyzing visitor
behavior, instead of prediction only.
None of the previous behavioral studies were an inclusive study, that is to say, combining the
characteristics of spatial organization between both (container) and (content) "together", which
may affect the visitor's experience in space behaviorally (research problem).
A. Documentation stage : Scanning and photography the display container and content assets
(organization, locations), and drawing layers to scale by using AutoCAD program, Figures 3,4
B. Eexploratory stage: aims to explore the possible relationships between variables. After drawing
the layers, it was imported to Depthmap program, which analyzes the visual and axial relationships for
the display containers and the contents in each case, then adding layer of moving and stopping visitors,
As shown in figures 5,6,7,8. By matching these layers, the research tries to explore the possible
relationships between (visual and axial organization) with (the number of people stopping to view the
display content, the number of people moving and their paths),
C. Testing stage: It is designed to test the relationship between the independent and dependent
variables, hence measuring the higher values of zones and axes, then the least gradually less than (the
variables of visual and axial organization in each space), which were analyzed in the Depthmap
program.., As well as the percentages of stopping and moving visitors numbers in each space, as in
tables 2,3
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
Table 1. shows the organizational characteristics of display containers and contents in the
museums (researcher from the practical study)
Organizat
ion of
Name of Global Display Local Organization
Museum and Organizat Hall Container
Symbol ion of Hall name Sym s
Display bol
Wall, Port Location
Halls Number
Island, Corner , Central,
of ports
common Common
Figure in art R1 common 2 common
Figure in art R2 Wall 2 common
Writing in art R3 common 3 central
Islamic art Arabic
sequential R4 common 4 corner
first floor calligraphy
(ring
chain) Islamic art R5 common 3 central
IAM
Pattern in art R6 common 4 corner
Pattern in art R7 common 3 central
Science in art R8 Wall 2 common
Science in art R9 Wall 2 common
Arab Jamaheer R1 Wall 4 corner
museum of
labyrinth
modern art Jamaheer R5 Wall 4 corner
AMMA
Figure1. (Museum of Islamic art) in Qatar Figure2. (Arabic museum of modern art) in
Reference: Researcher from study Qatar Reference: Researcher from study
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
R9 R1
R6 R7
R8 R2
R5 R4 R3 R2 R1
R7 R3
R6 R4
R5
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
Figure7. Relation between (visual connectivity Figure8. Relation between (connectivity axes
zones plan) and (stop ,move)visitors in AMMA plan) and (stop ,move)visitors in AMMA
1:1000,(researcher from practical study) 1:1000,(researcher from practical study)
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
Figure9. Museums of Islamic art & modern art hall pictures in one tour
(Researcher from practical study)
R4-IAM
R4- IAM
R3- IAM
R6- IAM
R5- IAM
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
R9- IAM
R1- AMMA
Table 3. the values of (visual zones, axis) and the correlation values between (movement and vision
axis) in the halls of (Islamic Art Museum/ first floor) and (Arab Museum of Modern Art/ ground
floor) (Practical study)
Vis.
integratio 5.41 4.04 5.24
n
Vis
.connecti 903. 579. 297. 661 376 325 867 927 635. 628.
vity
R1 integratio
4.88 3.98 3.59 3.74 4.38
n
connectiv
205.2 200.57 153.024 231.87 247.97 202.35 235.6 197.9 254.0 127.0
ity
Correlati
on 0.238
1186. 1178.0 1090.0 1009.0 1045.0 899.0 450.0 677.0 670.0 650.0 656.0 660.0 522
R2 4.71 3.64 3.26
613.0 608.0 382.063 370.75 373.53 588.0 208.82 588.0 593.0 461.58 459.44 456.622 312
0.466
4.57 4.22 3.41
1079.0 1117.0 1102.0 1137.0 1132.0 1132.0 1139.0 1127. 1113. 1032.0 986.0 1031.0 1034.
1046.0 1065.0 973.0 1020.0 1018.0 1009.0 1003.0 1001. 1010. 1008.0 999.0 1017.0 861
Islamic art museum IAM
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
491.0 499.0 499.0 491.0 491.0 491.0 492.0 500.0 500.0 225.0 225.0 213.0
0.554
3.33 4.53 4.07
1186.0 1178.0 1090.0 1009.0 1045.0 899.0 450.0 677.0 670.0 650.0 656.0 660.0 522.0
R8 3.64 3.99 2.98 4.19
613.0 608.0 382.063 370.75 373.53 588.0 208.82 588.0 593.0 461.58 459.44 456.622 312.0
0.406
4.80 4.06 3.72 5.42
903. 579. 297. 661 376 325 867 927 635. 628.
R9 3.46 3.08
373.02 399.2 309.932 395.9 413.81 380.8 435.2 369.2 445.3 311.6
0.164
5.48 7.80 6.84
264.0 255.0 260.0 261.0 257.0 289.0 277.0
Arabic museum for
modern art AMMA
● (Non- permeable visually) island content (upper than the level of sight line) affects the movement
axis of the container, and affects the predicted visual axis.
The specific results of the relationship between (matching between movement and vision axis) and
(visitor's space use patterns) for moving and stopping, have an importance and a vital role, founded in
this study, through influencing visitor behavior in museums, these results indicate that:
● More matching (movement and vision) axis in halls with (island and shared) content (in different
organization of container, locally and globally), the more stopping people to view content, and with
high positive correlation. On the contrary, the less matching between (movement and vision) axis, the
more moving people, with high negative correlation, which means that museums containers with
(movement and vision matching axis) in (island display) increase the visitor's learning ability through
the interaction with contents.
● More matching (movement and vision) axis, the less stopping people to view content in (wall
display) (in different container organization, locally and globally). On the contrary, the more matching
(movement and vision) axis, the more moving people to view content in similar condition, with
positive correlation.
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IOP Conf. Series: Materials Science and Engineering 870 (2020) 012012 doi:10.1088/1757-899X/870/1/012012
● While exhibits that interrupt visual axes because of their large size or are higher than the level of
view (such as large sculptures), are preferred to be placed parallel to the visual axes that connect the
hall ports (in halls with central ports), in order to obtain the highest match in the movement axes and
vision of those halls.
● As for the important wall display in the galleries ( in sequential and matrix organization ), it is
preferred to avoid putting in zones close to the ports, where they are often neglected by visitors, and
placed in the corner or far from the ports) ) And wall centers away from ports (in the halls with corner
ports) that stop visitors to view the content of the wall display significantly.
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