Contents

About This Manual ..................................................................................... 1 5.1 Point Cloud Correction ................................................................ 12

5.2 Channel Configuration ................................................................ 14
1 Introduction ........................................................................................... 3
5.3 File Import and Export ................................................................. 15
2 Installation ............................................................................................. 3
6 Other Features ..................................................................................... 16
3 Check Live Point Cloud .......................................................................... 5
6.1 Mouse Shortcuts .......................................................................... 16
3.1 Cybersecurity Configuration ......................................................... 5
6.2 Point Cloud Tracks ....................................................................... 17
3.2 Receive Live Data ........................................................................... 7
6.3 Toolbar ......................................................................................... 18
3.3 Record Live Data ............................................................................ 8
7 Troubleshooting .................................................................................. 25
4 Play Back Point Cloud ............................................................................ 9
Appendix I Legal Notice ........................................................................... 26
4.1 Open a .PCAP File .......................................................................... 9
4.2 Play Control ................................................................................. 10

5 Correction and Configuration .............................................................. 12

Doc Version: PV2-en-230810

About This Manual
■ Using This Manual

· Make sure to read through this user manual before your first use and follow the instructions herein when you operate the product. Failure to
comply with the instructions may result in product damage, property loss, personal injuries, and/or a breach of warranty.
· This user manual does not contain information on product certifications. Please check the certification marks on the product's bottom
plate and read through the corresponding certification warnings.
· If you incorporate this lidar product into your product(s), you are required to provide this user manual (or the means to access this user
manual) to the intended users of your product(s)
· This lidar product is intended as a component of an end product. It shall be evaluated in end product according to relevant standards.

■ Access to This Manual

To obtain the latest version:

· Visit the Download page of Hesai's official website: https://www.hesaitech.com/en/download
· Or contact your sales representative at Hesai
· Or contact Hesai's technical support team: service@hesaitech.com

■ Technical Support

If your question is not addressed in this user manual, please contact us at:

service@hesaitech.com
www.hesaitech.com/en/support
https://github.com/HesaiTechnology (Please leave your questions under the corresponding GitHub projects.)

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■ Legends

Warnings: instructions that must be followed to ensure safe and proper use of the product.

Notes: additional information that may be helpful.

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1 Introduction

PandarView 2 is a second-generation software that records and displays point cloud data from Hesai lidars, available in:
· 64-bit Windows 10
· Ubuntu 16.04/18.04/20.04

If your computer uses AMD graphics card and runs on Ubuntu-20.04, please download the graphics driver that support Ubuntu-20.04 from
AMD's official website. For additional instructions, please contact Hesai technical support.

This manual describes PandarView 2.0.101. Supported product models:

Pandar40 Pandar128E3X PandarQT PandarXT AT128E2X FT120

Pandar40M QT128C2X PandarXT-16
Pandar40P XT32M2X
Pandar64

2 Installation

Download the installation files from Hesai's official website, or contact technical support: www.hesaitech.com/en/download

System Installation Files

Windows PandarView_Release_Win64_V2.x.xx.msi
Ubuntu PandarView_Release_Ubuntu_V2.x.xx.bin
In Ubuntu, run PandarView.sh in a file path that only contains ASCII characters.

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The software interface is divided into four sections, as shown below (details may be different).
"About" in the menu bar shows the software version.

Menu bar
Toolbar
1

Point Cloud
Display Area

Console

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3 Check Live Point Cloud

To receive data on your PC, set the PC's IP address to 192.168.1.100 and subnet mask to 255.255.255.0

For Ubuntu: For Windows:

Input this ifconfig command in the terminal: Open the Network Sharing Center, click on "Ethernet"
~$ sudo ifconfig enp0s20f0u2 192.168.1.100 In the "Ethernet Status" box, click on "Properties"
(replace enp0s20f0u2 with the local Ethernet port name) Double-click on "Internet Protocol Version 4 (TCP/IPv4)"
Configure the IP address to 192.168.1.100 and subnet mask to 255.255.255.0

3.1 Cybersecurity Configuration

For the product models supporting Cybersecurity, (Cybersecurity) will appear in the toolbar.
Users may select one of the three modes:

■ TLS Mode

In TLS Mode, PandarView 2 automatically retrieves the lidar unit's correction files using PTCS (PTC over TLS) commands.

Security page of web control Turn ON the Cyber Security Master Switch.
Select TLS for PTC Connection.
PandarView 2 Select TLS for PTC Connection.
Click the "CA CRT" button and specify the file path of Hesai's CA certificate chain (Hesai_Ca_Chain.crt).

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■ mTLS Mode

In mTLS Mode, PandarView 2 automatically retrieves the lidar unit's correction files using PTCS commands.

Security page of Turn ON the Cyber Security Master Switch.

web control Select mTLS for PTC Connection; upload user CA certificate chain.
PandarView 2 Select mTLS for PTC Connection.
Click the "CA CRT" button; specify the file path of Hesai CA certificate chain (Hesai_Ca_Chain.crt).
Click the "Client CRT" button; specify the file path of user end-entity certificate.
Click the "RSA Key" button; specify the file path of the user private key (corresponding to user end-entity certificate).

The "Clear" button removes the specified file paths for CA CRT, Client CRT, and RSA Key.

■ Cybersecurity OFF

In this mode, PandarView 2 automatically retrieves the lidar unit's correction files using PTC commands.

Security page of web control Turn OFF the Cyber Security Master Switch
PandarView 2 Select Non-TLS for PTC Connection

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3.2 Receive Live Data

1) Toolbar: (Listen Net)

2) In the pop-up dialog box:

Product Model Default

Host Address Any
UDP Port Should be the same as "Lidar Destination Port" in the Settings page of web control.
2368 by default.
PTC Port Used for transmitting PTC commands.
9347 by default.
Multicast IP In multicast mode, check the checkbox and specify a multicast group
IPv6 Domain Only supported on certain product models

While receiving live data:

· Users can export the angle correction file and the firing time correction file, see Section 5.1 (Point Cloud Correction).
· (Live Streaming) button in the console allows the minimum-latency streaming of live data.

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3.3 Record Live Data

Click (Record) in the console and specify a file directory. Click "Save" to begin recording a .pcap file.

When naming .pcap files in Ubuntu, include the filename extension (.pcap).

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4 Play Back Point Cloud

4.1 Open a .PCAP File

· Click (Open File) in the toolbar and select a .pcap file in the pop-up window.
Alternatively, drag a .pcap file into PandarView 2.
· When loading is complete, a point cloud track will appear in the console.

Lidar product model

and port number

Point cloud track

Right-click menu supports cutting the track, exporting to .csv files, and deleting the track

Notes
· Only support the tcpdump pcap format.
· Only support one point cloud track at a time: when receiving live data or opening a new .pcap file, the previous track will be automatically
deleted.
· Large .pcap files may take a while to load. While loading, click (Live Streaming) to play point cloud data at once.
· If the lidar product model and port number are not displayed in full, scroll the mouse wheel.

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4.2 Play Control

Timeline scale
Play/Record button group Current timestamp (absolute UTC time)
Scroll the mouse wheel to zoom in/out.

Current frame # / total number of frames

Only appear in the Play by Frame mode; may input a frame # and jump. Time cursor
Current playback position; may drag to another
position.

Button Description

Left: play by frame (default)

or
Right: play by time

and Jump to the beginning or the end of the file

Left: adjust the rewinding speed (1x, 1/2x, 1/4x, 1/8x, ..., 1/64x)
and
Right: adjust the forwarding speed (1x, 2x, 4x, 8x, ..., 64x)

Left: after loading a file, click to play.

or
Right: while playing a file, click to pause.

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Display the current speed

While loading a file, click to play at once. (This button disappears when loading is complete.)
When receiving live data, click to stream with minimum latency.

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5 Correction and Configuration

When checking live point cloud or playing back recorded point cloud, correction files and configuration files may be used.

5.1 Point Cloud Correction

Angle Correction Correct the azimuth and elevation data. See Section 1.3 (Channel Distribution) in the lidar user manual.
Firetime Correction For certain product models: correct the azimuth of point cloud data according to the firing time of each channel.
Distance Correction For certain product models: correct the distance data.

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Click (Correction) in the toolbar:

Type of Correction Description

Angle Correction When checking live point cloud:
· PandarView 2 automatically retrieves the correction file of this lidar unit.

When playing back recorded point cloud:

· PandarView 2 automatically uploads the general correction file for this product model.
· For best display, click "Import" and select the correction file of this lidar unit.
Firetime Correction QT128C2X:
· When checking live point cloud: PandarView 2 automatically retrieves the correction file of this lidar unit; switch
to ON and begin correction.
· When playing back recorded point cloud: PandarView 2 automatically uploads a general correction file for this
product model; switch to ON and begin correction.

Other product models:

· Switch to ON, click "Import" and select the correction file of this lidar unit.
· If the lidar unit's correction file is not available locally, switch to ON and select a general correction file for this
product model in the drop-down menu.
Distance Correction Switch to ON.

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5.2 Channel Configuration

A channel configuration file selects a subset from all the available channels of a lidar, defines the number of blocks in a Point Cloud Data Packet,
and specifies the channels to be stored in each block.

Only available for QT128C2X:

· When checking live point cloud: PandarView 2 automatically retrieves the channel configuration file of this lidar unit.
· When playing back recorded point cloud: click (Correction) in the toolbar, click "Import" in the Channel Config section, and select the
channel configuration file of this lidar unit.

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5.3 File Import and Export

Export the correction or configuration file of this lidar unit:

· When checking live point cloud, click (Correction) in the toolbar.
· Keep the drop-down menu empty; click the "Export" button.

Export the correction or configuration file for this product model:

· Click (Correction) in the toolbar.
· Select the product model in the drop-down menu; click the "Export" button.

When naming correction or configuration files in Ubuntu, make sure to include the filename extension (.dat for the angle correction files
of the AT family, and .csv for the other files).

Import a correction or configuration file:

· Click (Correction) in the toolbar.
· Click the "Import" button and select a file.
· The imported file will be added to the bottom of the drop-down menu.

If you no longer need the imported files, you may delete them from the following path (effective after restarting PandarView 2):
Documents\PandarViewDataFiles\csv

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6 Other Features

6.1 Mouse Shortcuts

Left-Button Drag Rotate the point cloud

Right-Button Drag Zoom in/out: dragging left for zooming out, and right for zooming in
Scroll the Wheel Zoom in/out: scrolling down for zooming out, and up for zooming in
Press the Wheel and Drag Pan the view
Shift & Left-Button Drag Spin the point cloud around the viewing direction (the direction from the viewpoint to the origin of coordinates)
Shift & Right-Button Drag Pan the view

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6.2 Point Cloud Tracks

Right-click on a point cloud track:

Cut by Time Specify the starting/end timestamps, cut the current track, and save to a
new .pcap file.
Cut by Frame Specify the starting/end frames, cut the current track, and save to a new .pcap
file.
Export Detail After selecting an area of points (see Section 6.3 Toolbar – Point Selection and
Data Table), specify the starting/end frames and export the corresponding point
cloud data to .csv files.

Notes
· Use (Select) in the toolbar to select points beforehand. The data of
unselected points will be zeros in the .csv files.
· When naming these files in Ubuntu, make sure to include the filename
extension (.csv).
Delete Track Delete the current track.
Cancel Close the right-click menu.

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6.3 Toolbar

If the PandarView 2 window is too narrow to display the toolbar in full, scroll the mouse wheel to view all the buttons.

■ Coordinate Grids, Coordinate System, and Distance Measurement

Button Name Function

Cartesian Show/hide the grids with 30 m spacing
Polar Show/hide the equidistant circles with 10 m spacing
Ruler Left-Button drag to measure the distance between two points
Coordinates Show the rectangular coordinate system

■ Projection Modes

Button Name Function

Orthographic Projection -
Perspective Projection -

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■ Point of View and Spinning

Button Name Function

Front/Back/Left/Right/Top -
Spin Spin the viewing direction (the direction from the viewpoint to the origin of coordinates) around the Z-axis

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■ Channel Selection

Click (Channels) to view or change the currently displayed channels.

Display or hide channels

· Check/Uncheck the boxes on the left of each channel to display/hide its point cloud data.
· By default, all channels are displayed.

Select and toggle channels

· Click on a channel (excluding the area of its checkbox) to select and highlight this channel. Before toggling channels
· Hold down Shift while clicking to select multiple neighboring channels.
· Hold down Ctrl while clicking to select multiple separate channels.
· Click (Toggle Selected Channels) in the top-left corner to toggle the selected channels
between checked and unchecked.

Save channel groups

· Click to save the checked channels as a configuration and name it.
· Previously saved configurations exist after restarting PandarView 2 and can be selected in
the drop-down menu.
After toggling channels
· To delete the currently selected configuration, click .

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■ Point Selection and Data Table

Click (Select) and drag the mouse to highlight an area of points.

Click (Spread Sheet) to view the data of the highlighted points, as shown below.

When double-clicking a field heading multiple times, the following actions are performed one at a time:
· Adapt the column width to the field name
(Alternatively, place the mouse cursor between two headings so that the cursor becomes a left-right arrow; drag the mouse to adjust the
column width.)
· Sort this field by ascending order. An up arrow will appear on the right.
· Sort this field by descending order. A down arrow will appear on the right.
· Cancel the sort.

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The button group on the top-left corner:

Select All Click to display the data of all points in this frame. Click again to display only the data of the selected points.
Export Points Info Export the current data table to a .csv file.
When naming these files in Ubuntu, make sure to include the filename extension (.csv).
Save Column Order Save the current field order. This setting remains effective after restarting PandarView 2.
To change the field order, drag the fielding headings.

The fields in the data table are defined below:

Ch Channel #
AziCorr Azimuth corrected by the angle correction file
Dist Distance
Rfl Reflectivity
Same as the Intensity field in PandarView 1
Azi Azimuth (current reference angle of the rotor)
Ele Elevation
t Timestamp
Field For AT family product models: the Mirror Surface on which this measurement is made.
Fields 1/2/3 correspond to Mirror Surfaces 0/1/2, respectively.
AziState Azimuth State
Used for calculating the firing time offset of each channel; only for certain lidar models.
confidence Confidence

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■ Other Display Controls

Button Name Function

Filter Define the range of point cloud display.
Laser Tracing Show the laser beams of this lidar unit.
Display status information at the bottom-left corner of the point cloud display area, such as Motor Speed, Return
State Info
Mode, and the name of the .PCAP file.
Dump PCD Dump the current frame into a .pcd (Point Cloud Data) file and specify the file location.
Only available for the AT family.
Color Map Set the color scheme of point cloud display.
Point Size Set the display size of data points.
Return Mode Select the returns to be displayed.

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■ AT Family Toolbox

For product models that belong the AT family.

Display Mode Take Turns (default): the measurements from Mirror Surfaces 0/1/2 are output to Frames
0/1/2, respectively. The frames are not stitched.
Combination: the measurements from Mirror Surfaces 0/1/2 are output to one frame. That is,
three frames are stitched as one.
Tradition: the measurements from Mirror Surfaces 0/1/2 are output to one frame according to
their encoder angles in Point Cloud Data Packets. No angle correction is performed.
Frame Duration Time window for point cloud display
Under play-by-time mode (see Section 4.2 Play Control), all the data points within this time
window will be displayed.
Scan Switches To display or hide the measurements from each mirror surface.
Fields 1/2/3 correspond to Mirror Surfaces 0/1/2, respectively. Field 4 is not used.
Field Start/End Not yet supported

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7 Troubleshooting

In case the following procedures cannot solve the problem, please contact Hesai technical support.

Symptoms Points to Check

Verify that:
· Ethernet cable is properly connected (by unplugging and plugging again);
Lidar motor is
· Lidar's Destination IP is correctly set on the Settings page of web control;
running, but no
· horizontal FOV is properly set on the Azimuth FOV page of web control;
output data is
· firmware version of the sensor is correctly shown on the Upgrade page of web control;
received, neither on
· Lidar is emitting laser light. This can be checked by using an infrared camera, an infrared sensor card, or a phone
Wireshark nor on
camera without infrared filter.
PandarView.

Power on again to check if the symptom persists.

Verify that:
· the Lidar Destination Port is set correctly on the Settings page of web control
· PC's firewall is disabled, or that PandarView is added to the firewall exceptions
Can receive data on
· if VLAN is enabled, the PC's VLAN ID is the same with the lidar's
Wireshark but not on
· the latest PandarView version (see the Download page of Hesai's official website or contact Hesai technical
PandarView.
support) is installed on the PC

Power on again to check if the symptom persists.

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Appendix I Legal Notice

Copyright 2021 by Hesai Technology. All rights reserved. Use or reproduction of this manual in parts or its entirety without the authorization of
Hesai is prohibited.

Hesai Technology makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability, or fitness for any particular purpose. Further, Hesai Technology reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

HESAI and HESAI logo are registered trademarks of Hesai Technology. All other trademarks, service marks, and company names in this manual
or on Hesai's official website are properties of their respective owners.

The software included in this product contains copyright that is registered under Hesai Technology. Any third party is not permitted, except as
expressly permitted by licensor or expressly required by applicable law, to decompile, reverse engineer, disassemble, modify, rent, lease, loan,
distribute, sublicense, create derivative works based on the whole or any part of the software.

Hesai Product Warranty Service Manual is on the Warranty Policy page of Hesai's official website: https://www.hesaitech.com/en/legal/warranty

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