Glass Heater 20200221 RL
Glass Heater 20200221 RL
2.0 KW DESIGNER
GLASS PANEL HEATER
EGH20AW / EGH20AWB
Thank you for choosing electriQ
Please read this user manual before using this heater and keep it safe for future
reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals
CONTENTS
SAFETY INSTRUCTIONS 3
PRODUCT OVERVIEW 6
CONTROL PANEL 6
DISPLAY 7
OPERATION 8
TIMER 9
TROUBLESHOOTING 21
TECHNICAL SPECIFICATIONS 22
SUPPORT 22
PRODUCT FICHE 23
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SAFETY INSTRUCTIONS
IMPORTANT
• Carefully read the instructions before operating the unit
• This appliance is for indoor use only.
• Rating: This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
• Installation must be in accordance with the regulations of the country where the
unit is used.
• If you are in any doubt about the suitability of your electrical supply have it checked
and, if necessary, modified by a qualified electrician.
• This heater has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
• Disconnect the power from the unit before dismantling, assembling or cleaning.
• Avoid touching any moving parts within the appliance.
• Never insert fingers, pencils or any other objects through the guard.
• This appliance can be used by Children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be carried out
by children.
• Children aged from 3 years and less than 8 years shall only switch on/off the
appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children
aged from 3 years and less than 8 years shall not plug in, regulate, or clean the
appliance or perform user maintenance.
• Children under 3 years should be kept away unless continuously supervised.
• Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an outlet
is not available, one should be installed by a qualified electrician.
• Never operate this appliance if the unit, cord or plug is damaged. Ensure the power
cord is not stretched, exposed to sharp object/edges, or routed under the unit.
• Any service other than regular cleaning should be performed by an authorised
service representative. Failure to comply could result in a voided warranty.
• Never use the plug as a switch to start and turn off the heater. Use the provided
power switch on the rear of the unit.
• Do not use an external timer.
• Do not cover the air inlet or outlet, or place items close to the unit which may restrict
airflow, as this may present a fire risk.
• The heater must not be located immediately below a socket outlet.
• Always ensure the unit is secure before operation. Do not use on unstable or
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uneven surfaces and if wall-mounted, it must be securely attached to a suitable
wall.
• Do not move or tilt the unit.
• Avoid keeping the unit in direct sunlight for a long period of time.
• The heater is designed to be used at temperatures above -20°C. If it is exposed
to temperatures below this, it must be allowed to warm above this level before
operation.
• Do not attempt to repair, disassemble or modify the appliance. This unit contains
no user-serviceable parts.
• Always unplug or disconnect the appliance from the mains power supply when not
in use, or when moving or cleaning it. Do not pull the cord to unplug the heater.
• Keep the heater clean. Do not allow any object to enter the ventilation or exhaust
opening as this may cause electric shock, fire, or damage to the heater.
• Do not use the appliance for anything other than its intended use. It is designed
for domestic indoor use only.
• There may be a trace of odour during the first few minutes of initial use, or after a
period of storage. This is normal and will quickly disappear.
• This appliance has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or any flammable liquids are used or stored.
• Never locate this appliance where it may fall into a bathtub or otherwise become
exposed to water.
• This appliance is IP24 rated, and so can be used or installed within a bathroom as
long as the appliance and its cables are not within Zones 0-2.
• If used within a bathroom, the circuit must be protected by a suitable RCD to
prevent electric shock.
• Do not allow the appliance to be submerged or sprayed with water.
• If the unit is wall-mounted, it must be installed in accordance with current
regulations for the area of installation. If unsure, professional advice should be
sought.
• The remote contains a lithium battery, keep out of reach of small children. Seek
medical advice if swallowed.
• To prevent battery leakage: Remove the battery from the remote if exhausted or
before long periods of storage.
• WARNING: To reduce the risk of fire or electrical shock, DO NOT use this
appliance with any solid-state Speed Control Device or any variable speed
controllers.
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SETTING THE UNIT UP FOR USE
The appliance can be wall-mounted using the supplied mounting brackets, or alternatively
can be set up as a portable heater using the supplied legs and castors. It is important that
the unit is only operated if it is wall-mounted or has the castors fitted.
WALL MOUNTING
The heater must be installed at least 15cm from the floor and 50cm from the ceiling.
IMPORTANT: Before drilling, ensure that no wires or pipelines are behind the wall to prevent
damage.
4. Insert the wall plugs into the holes. Please note depending on the wall type; alternative
fixings may be required. Ask for professional advice if unsure.
5. Insert the supplied long screws into the wall plug ensuring that the screw head is
protruding by 5~10mm.
6. Hang the heater onto the screws, ensuring all screws engage with the relevant slot on
the rear of the heater.
7. Push the heater to the side so that screws move through the channel on the brackets to
secure it in position.
.
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CONTROLLING THE HEATER
UP DOWN
BUTTON BUTTON
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OPERATION
Plug the heater into the power supply and turn on the power switch (on the side of the
unit). You will hear a sound. This indicates that the power supply is now connected.
The LED display will illuminate when the POWER button is pressed.
HIGH HEAT
MODE
LOW HEAT
DAY MODE
ANTI – FROST
MODE
OPEN
HEATING WINDOW
TIMER OFF DETECTION
TIMER ON ON INDICATOR
INDICATOR
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OPERATION
CHILD LOCK
Press and hold the UP and DOWN buttons for 3 seconds to activate and deactivate the
child lock. When the child lock is activated the Child lock symbol will be shown on the
display and the buttons are disabled on the control panel until the child lock is deactivated.
High Heat The heater will operate at High Power(2KW), the desired
temperature can be specified between 10°C and 49°C.
Low Heat
The heater will operate at Low Power (1KW), the desired
temperature can be specified between 10°C and 49°C.
Anti-Frost
The heater will operate to keep the room temperature between 5°C
and 9°C in order to prevent freezing within the room. The desired
temperature cannot be changed.
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STANDBY TIMER
With the unit running with the desired settings, press the TIMER button. The countdown
timer symbol will illuminate and the unit will flash 00:00.
Repeatedly press the TIMER button to increase the duration of the timer (upto a maximum
of 24 hours).
Once the chosen timer length is selected, leave the unit, and after 10 seconds the timer will
start. After the chosen time period the heater will enter standby mode.
WEEKLY TIMER
Hold the PROGRAM button for 3 seconds to start the weekly timer. "Prog" will appear on
the display, signalling that the timer is active.
Press the TIMER button once, and the number “1" will begin to flash on the display to show
that the first day is selected. Use the UP and DOWN buttons to select the weekday to edit.
When you have selected the day to amend, press the TIMER button to confirm.
Each day has 6 time periods that can be programmed. Use the UP and DOWN buttons to
select the time period to adjust. Press the TIMER button to confirm the chosen time period.
The hours will begin to flash, and the symbol will be displayed. Adjust this using the UP
and DOWN buttons. Once the start hour is set, press the TIMER button and the minute value
will start to flash. Set this using the UP and DOWN buttons, before pressing the TIMER
button to confirm.
Once the start time has been set for the period of operation, the unit will then move onto
setting the finishing time. This will be indicated by the symbol on the display. This is set
in exactly the same way as the start time.
Once the TIMER button has been pressed to confirm the stop time the temperature display
will start to flash. Use the UP and DOWN buttons to confirm the desired temperature
during the period specified. The heater will only operate when the temperature is below
this value.
The above steps can then be repeated to set other time periods throughout the week.
The timer settings will be saved, and will not change as long as power is not disconnected
from the unit.
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CONNECTING THE APPLIANCE TO WIFI
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below,
or by searching for the app in your chosen store.
Android
IOS
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MODES AVAILABLE FOR SETUP
The heater has two different setup modes, Quick Connection and AP (Access Point). The
quick connection is a quick and simple way to set the unit up. The AP connection uses a
direct local WiFi connection between your phone and the heater to upload the network
details.
When first turned on using the switch on the rear of the unit, the WiFi will be turned off. To
turn on the WiFi, press and hold the UP button for 3 seconds. The WiFi symbol will flash
quickly to indicate the unit is in quick connection mode
Please ensure your device is in the correct WiFi connection mode for the connection type
you are attempting, the flashing WiFi indicator on your heater will indicate this.
To change back to Quick connection mode, press and hold the UP button for 3 seconds.
To turn the WiFi off, the appliance must be turned off using the switch on the rear. When the
unit is turned back on it will start with the WiFi turned off, until reactivated following the steps
above.
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REGISTER THE APP
1. Press on the register button 2. Read the Privacy policy and 3. Enter your email address or
at the bottom of the screen. press the Agree Button. phone number and press
continue to register.
4. A verification code will be sent 5. Type in the password you 2. The app is now registered. It
by the method selected in step would like to create. This will automatically log you in
3. Enter the code into the needs to be 6-20 characters, following registration.
app. with letters and numbers.
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SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within
your home. It can also be set up to work with multiple devices within different houses as
such during the setup process the app requires that different areas are created and named
to allow easy management of all your devices. When new devices are added, they are
assigned to one of the rooms you have created.
CREATING ROOMS
Location details
allows the app to be
set up later to
respond to weather
conditions in your
area.
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CONNECTING USING THE QUICK CONNECTION METHOD
Before initiating the connection, make sure the unit is in standby mode (Power switch ON,
but unit turned off), with the WiFi indicator flashing twice per second. If not follow the
instructions for changing the connection mode. Also ensure your phone is connected to the
WiFi network. (We advise turning mobile data off during setup)
1. Open app and press “+” to 2. Select the type of device 3. Ensure the Ambient Light
add device, or use the add as “Heater” within the Home indicator on the heater is
device button Appliance tab. flashing twice per second,
then press on the orange
button at the bottom of the
screen.
4. Enter your WiFi password and 5. This will then transfer the
press confirm. settings to the heater. Wait for
this to complete. If this fails,
retry. If still unsuccessful please
review the troubleshooting
section for further help.
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CONNECTING USING APP MODE ALTERNATIVE METHOD
Before initiating the connection, make sure the unit is in standby mode, with the WiFi Light
Indicator flashing once per second. If not follow the instructions for changing the WiFi
connection mode. Also ensure your phone is connected to the WiFi network. (We advise
turning mobile data off during setup)
1. Open app and press “+” to 2. Select the type of device 3. Press on the AP mode button
add device, or use the add as “Heater” within the Home in the top right of the screen.
device button Appliance tab.
4. Ensure the Ambient Light 5. Enter your WiFi password and 6. Go to network settings in your
indicator on the heater is press confirm. phone and connect to the
slowly flashing (once per “SmartLife xxx” connection.
second), then press on the There is no password to enter.
orange button at the bottom of Then return back to the app to
the screen to confirm complete setup.
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CONTROLLING YOUR APPLIANCE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen to allow the user to either quickly turn the unit on or off, or
to enter the device screen to make other changes.
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DEVICE SCREEN
The device screen is the main control screen for the heater, providing access to the controls to amend the
functions and settings.
Device Name Edit Name: Use to change
Back: Returns to the Home the name of the heater
Screen
Decrease desired
Temperature Increase desired
Temperature range Temperature
10-49C Temperature range
10-49C
SETTINGS:
Change other device
settings such as the
Power: Use to turn the unit on or Child Lock
off. COUNTDOWN TIMER:
Use to add an off timer
while the unit is running,
or an on timer while the
MODE:
unit is turned off
Use to change between the
different preset modes. Comfort
(High Heat) Mode, Eco (Low
Heat) Mode, and Anti-Frost
NOTE: Due to continuous development of the app, the layout and available features may
be subject to change.
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SMART SCENES
Smart Scenes is a powerful tool providing the option to customize the operation of the air heater based
both on conditions within the room and outside influences. This gives the user the option of specifying
much more intelligent actions. These are split into two categories Scene and Automation.
SCENE
Scene allows for a one-touch button to be added to the Home Screen. The button can be used to
change a number of settings in one go and can change all the settings within the unit. A number of
scenes can easily be set up, allowing the user to easily change between a number of preset
configurations.
Below is an example of how to set up a scene:
3. Press the Pen next to “Please 4. Chose the function, set the
Enter Scene Name” to input the value for the function, and
name for your Scene then press the back button in
Show on Dashboard: Leave this the top right corner, to return to
on if you require the scene to be the previous screen.
displayed as a button on the
Home Screen
Press the Red Plus to add the
action required. Then select
the heater from the list of
devices.
6. Once all the functions required have been added, press the Save button in the top right corner to
finalize and save your new Scene. It will then be saved to the home screen
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AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time,
and a range of other influences, depending on what other TUYA enabled devices you have on the network.
1. Press on the Scene tab at the 2. Press on the Automation tab 3. Press on the + at the top of
bottom of the Home screen at the top of the screen. the screen or press on Add
Automatic Action
4. Setup is very similar to the scene 5. Select the condition when the
setup on the previous page, and automation should start. A
includes an extra section for specifying number of triggers can be
a trigger for the scene to start. combined.
Press the Pen next to “Please Enter
Scene Name” to input the name for
your Scene
Press the Red Plus next to “When any
condition is satisfied” to add the trigger
Press the Red Plus next to “Execute
following actions” to add the action
required. Then select the heater from
the list of devices.
6. Chose the function, set 7. Once all the functions required have been added,
the value for the function, press the Save button in the top right corner to finalize
and then press the back and save your new scene.
button in the top right
corner, to return to the The automation is now set up, it can be turned on and
previous screen. off using the toggle on the home page.
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PROFILE TAB
The profile tab gives you the option to edit both your detail, and
use the added features of the unit.
HOME MANAGEMENT
MESSAGE CENTRE
HELP CENTRE
MORE SERVICES
CONNECTION TROUBLESHOOTING
1. Check whether the device is powered on and is in the correct WiFi connection mode, if
not please refer to the CHANGING BETWEEN CONNECTION MODES section.
2. Ensure the WiFi password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WiFi you are connecting the device to.
4. Ensure the network you are connecting it to is 2.4Ghz (5Ghz WiFi networks are not
supported), and that there is a strong WiFi signal to the item.
5. If your router is dual band, ensure that the 2.4ghz network has a different network name
(SSID). Further advice on changing router settings will be available from your Internet
service provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2-PSK and authorisation
type should be set to AES
7. Try using the alternative connection method. i.e. If connection is failing when attempting
to connect through CF mode, try AP mode.
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MAINTENANCE
ATTENTION: Please shut off the unit and unplug from the mains before cleaning or
performing any maintenance.
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself; unauthorized repair attempts will invalidate
the warranty and may cause bodily harm.
DECLARATION OF CONFORMITY
Hereby, electriQ declares that this heater follows Directive 2014/53/EU. The full text of the
EU declaration of conformity is available at the following internet address:
https://www.electriQ.co.uk/content/declaration-of-conformity
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TECHNICAL DATA
Model no. EGH20AWB / EGH20AW
Voltage 220V-240V 2.0kW
Frequency 50 / 60 Hz
Max power 1000W/1800-2000W
IP Rating IP24
Model colour White/ Black
Product dimensions 830x85x460
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please, for your own convenience, make these simple checks before calling the
service line.
If the unit still fails to operate call: 0871 620 1057 or complete the online form
www.electriQ.co.uk
Unit J6, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA
APPENDIX
Disposal: Do not dispose of this product as unsorted municipal waste. Collection of such
waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit
your old electrical products. Customers will be able to take any old electrical
equipment to participating civic amenity sites run by their local councils. Please
remember that this equipment will be further handled during the recycling
process, so please be considerate when depositing your equipment. Please
contact the local council for details of your local household waste recycling
centres.
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PRODUCT FICHE
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V20200221