IT FOR MANAGERS

Emerging
Technologies &
applications
A new wave of digital
technologies is changing
the business environment
across the globe.
Course Outline

Practical’s Assessments Tools

Assessments – End term
We learn using case study Internet resources and open-
study, and use case
and research source tools for research
submissions

Quiz Groups
You need to create groups to
1 in class quiz – 15 min
work on the assessments
Learning Outcomes

Understand the
Understand concept and interrelationship and breadth Identify business applications
scope of emerging of technologies in an of the emerging technologies
technologies in enterprise IT organizational information
system

Recommended Books
Evaluate business
applications of a chosen -HBR Case: "Komatsu and Smart
Construction: By: Rajiv Lal, David J.
emerging technology Collis, Akiko Saito"
Session 1,2
Topics :

• Understanding evolution and impact of

modern technologies – SMAC

• Understanding the confluence of data -

technology and economics

4
Social Mobile Analytics

Cloud
5
“CONFLUENCE OF DATA-TECH-
ECONOMICS”

Digital Smart
World Appliances

Description
Autonomous
Smart Fleet Wearables
Vehicles

Smart 5G
E-
Healthcare Adoption
governance
Home Artificial
Automation Intelligenc Smart City
e
Smart Cloud Digital
Factory Infrastructur Consumer
e
Quantum Immersive
Computin Technology
g

6
Table Of Contents
○ Enterprise IT

○ Data

○ Cloud

○ IOT

○ Analytics/ML/AI

○ Cognitive- Voice, Text, Video, Image

○ Robotic Process Automation

What we will talk

about
You will be able to relate to the technologies of the new
environment in which businesses are operating

7
 Enterprise IT : Process Area
Receiving Entering Invoice Approving Payment
Invoice Details Invoice

● Vendor sends ● Checks for ● Head of ● Updates the

the invoice accuracy department reviews approval status
● Received via ● Checks for invoice details and informs the
email or hard completeness ● Approval- sign and vendor
copy ● Checks for returns to the AP ● AP clerk
● Invoice format compliance as per clerk for payment prepares a
as per the terms ● Rejected - provide payment batch
vendor ● Enters the details reasons and re- and submits to
● Assigns a Unique sends it to Vendor finance
number for corrections ● Finance
● Forward to the processes the
relevant payment batch
department 8
 Enterprise IT : Landscape

AP
AR
P&L

Finance and Accounting

Central IT Systems

CRM
Sales & Marketing Orders
Enterprise Pricing
APPS
BOM
Manufacturing &
Production Schedules
Production
Capacity
Social
Integrations
Productivity
Workforce Management Workforce planning
Skill and Job Roles

9
The Business Context Of Various Technologies

What is it? Why it is important? What are the benefits? What are the examples? How to leverage it?

10
 Digitalization Trends

Big Data
Volume – Velocity - Variety

11
 Terminologies
Data Data
Database Data Lake Visualization
Governance

Data Data
Algorithm Raw Data
Transformation Modelling

Structured Unstructured
ETL BI
Data Data

Deep Generative Machine Artificial

Learning AI Learning Intelligence
Big Data – What is it?

Large volume of data

Structured and Unstructured
○ It has volume, velocity and variety

○ Structured data –your ERP, databases,

spreadsheets etc

○ Unstructured data – your images, text, email,

videos, audio etc

13
Big Data – Why it is important?

Solve Predict
○ The world today is generating ○ You can unlock hidden patterns and
tremendous amount of data and trends in the data by combining it
organizations need to use it and be with analytics to predict outcomes
competitive in this environment
○ You can connect , correlate ,
○ You can manage and analyze all the establish relationships between
data you have from any source , any structured and unstructured data and
format, any size to solve a business derive deep insights
problem

14
Big Data – What are the benefits?

1 2 3
Opportunity to differentiate Become real time Improve efficiencies

Innovate by Analyze real time data as Analyze historical data &

personalization and it generates, happens optimize processes
customization for your and take immediate
customers decisions

15
Big Data – What are the examples?
Looking at the world of manufacturing

Process Improvement Quality Assurance After Sales

• It can use sensor data to • It can enable to detect , spot • It can enable to analyze tons
analyze what factors influence vulnerabilities before the of data coming from the
output there by reducing actual production starts product/machinery and
wastage and increasing the provide after sales support to
yield • Collect data on prototypes, clients
samples, error patterns in test
• Temperature, coolant runs to simulate and detect • Collect and analyze data on
pressures, oxygen, quantities defects diagnostics of machine, geo
and many other factors can location, usage , breakdowns
be analyzed real time to improve after sales
services

16
Big Data – How to leverage it?

“ ” “ ”
Databases or Data Lakes Machine Learning & Analytics

“ ”
Storing Analysing

Cloud Computing

Processing

Demo : Google Trends

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 Digitalization Trends

Cloud
Computing over the internet

18
 Terminologies
Application
IAAS Serverless DevOps PAAS
Modernization

Elastic
Container VPN SAAS Multi Cloud
Computing

Disaster
CI / CD Virtual Machine Virtualization Scaling
recovery

Cloud Native Cloud

Private Cloud Datacenter Server
Architecture Migration

19
Cloud – New Offerings

“ ” “ ”
IaaS SaaS

“ ”
PasS

Serverless DevOps

20
Cloud – What is it?

Pay only what you use

Computing services on demand
○ All parts of computing services such as servers,
storage, databased, network, software etc is
delivered over the internet

○ Subscription basis – transfer from capex to opex

model for enterprises

○ Flexible resources and economics of scale hence

any size of enterprise can utilize it

21
Cloud – Why it is important?

Scale Cost
○ Any size of a company can go to ○ It is eliminating the capital expenses
cloud and start using digital of buying hardware and software and
technologies from day 1, it is that setting up of data centers
simple.
○ It is a complete shift from the
○ It allows the ability to scale elastically traditional way businesses think
for example you may need more or about IT resources providing huge
less of computing power, storage , cost savings by switch on and switch
bandwidth at different instances off IT resources

22
Cloud – What are the benefits?

1 2 3
Speed Productivity Reliability

Most of it is in self Allowed all of us to work It makes data backup,

service mode, hence from home in the disaster recovery and
they can be pandemic business continuity
commissioned in minutes easier

23
Cloud – What are the examples?
Looking at the world of manufacturing

Infrastructure Platform SAAS

• It moves all its servers, • It can move its IT • It use business applications
storage , network systems to development environment for over the internet just using a
cloud virtual machines developing, testing, delivering web browser or on their
& managing software phone, tablet or PC
• It decommissions its own in applications to cloud
premise or in house servers • Office 365 which enables
and saves on electricity, real • Quickly create websites, access to Teams, SharePoint ,
estate, manpower costs mobile apps without worrying Excel, Power Point , Word &
about setting up underlying other applications online
resources greatly improves productivity

24
Cloud – How to leverage it?

“ ” “ ”
Azure Google Cloud

“ ”
Microsoft Google

AWS

Amazon

Demo : Azure

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