1 Error codes of the COM

The COM outputs error codes in case of an error or an invalid configuration, which are shown in
the following table. The error codes can be read out with the diagnostic tools ASD and FDS. In
case an error code regarding configuration occurs, this must be amended by the project engineer.
The error that appears at first is indicated. In case subsequent errors occur, further measures
might be necessary. In case an internal error occurs, it must be preceded according to the possible
measures. An error code of the COM consists of a category given by Frauscher (number in front of
the slash) and an error code within a category (number behind the slash).

Error code Meaning Possible measure(s)

Category 1: Internal errors
1/1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
1 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 2: Internal errors
2/1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
2 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 3: Internal errors
3/1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
3 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available

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Error code Meaning Possible measure(s)
Category 4: Internal errors
4/1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
4 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 5: Error at the position of the DIP-switches
5/1 not allowed DIP-switch position: no redun- amend DIP-switch positions
dant operation + slave COM
5/2 not allowed DIP-switch position of the DIP- amend DIP-switch position
switch without function (DIP-switch = ON)
5/3 error at the cyclic check of the DIP-switches note the error code; interrupt power supply
(DIP-switches must not be changed during by unplugging and plugging in the COM; in
operation) case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
5/4 error at the cyclic channel comparison of the note the error code; interrupt power supply
DIP-switches by unplugging and plugging in the COM; in
case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
5/5 DIP-switches of the board ID configured amend DIP-switch positions
with ‘0’

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Error code Meaning Possible measure(s)
Category 6: Temperature monitoring
6/1 environmental temperature too high the local conditions have to be changed in
such a way so that the predetermined envi-
ronmental conditions are complied with
6/2 environmental temperature too low the local conditions have to be changed in
such a way so that the predetermined envi-
ronmental conditions are complied with
Category 7: Error during loading of the configuration file
7/1 error during loading of the configuration: check CF card (configuration file available
negative answer (configuration not available) on the CF card, file name written correctly);
configuration on the CF cards in case of
redundant COM boards must be identical;
recalculate CRC

error environmental temperature on the the local conditions have to be changed in

configuration server (see error codes 6 / 1 or such a way so that the predetermined envi-
6 / 2) ronmental conditions are complied with
error code 8 / 25 at the configuration server see “Possible measure(s)” of the error code
8 / 25
7/2 negative CRC answer (cyclic) during opera- check CF card (configuration file available
tion (configuration not available) on the CF card, file name written correctly);
configuration on the CF cards in case of
redundant COM boards must be identical;
recalculate CRC

error environmental temperature on the the local conditions have to be changed in

configuration server (see error codes 6 / 1 or such a way so that the predetermined envi-
6 / 2) ronmental conditions are complied with
error code 8 / 25 at the configuration server see “Possible measure(s)” of the error code
8 / 25
7/3 invalid CRC recalculate CRC
7/4 wrong identification of component configured amend configuration in the entry
“COMPONENT” in the [PROTECTION] block
7/5 verification entry ≤ creation entry amend configuration in the entries
“VERSION” and “VERIFY” in the
[PROTECTION] block: the value of
“VERIFY” must be bigger than the value of
“VERSION”; check spelling:
0xJJJJMMTThhmm

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see D21001 Error codes COM EN 3/8

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Error code Meaning Possible measure(s)
7/6 internal error note the error code; interrupt power supply
by unplugging and plugging in the COM; in
case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 8: Error in the contents of the configuration (configuration words)
8/1 configuration word “IP switching” configured amend configuration
more than 1 time
8/2 IP switching is on in non-redundant opera- amend configuration in the configuration
tion word “IP switching”: IP switching only possi-
ble in case of redundant operation
8/3 the configuration word “Own IP address amend configuration
master COM for network 1” and/or “Own IP
address master COM for network 2” config-
ured more than 1 time or the number of the
configuration words “Own subnet mask” is
not correct (one subnet mask is required per
network with configured ID)
8/4 the configuration word “Own IP address amend configuration
slave COM for network 1 in redundant
operation” and /or “Own IP address slave
COM for network 2 in redundant operation”
configured more than 1 time or the number
of the configuration words “Own subnet
mask” is not correct (one subnet mask is
required per network with configured ID)
8/5 the configuration word “Default gateway IP amend configuration
address” configured more than 1 time for
network 1 and/or network 2
8/6 number of the configuration words “Gateway amend configuration
IP address”, “Gateway subnet mask Desti-
nation network” und “Gateway Destination
network” is not the same (for gateway 1)
8/7 number of the configuration words “Gateway amend configuration
IP address”, “Gateway subnet mask Desti-
nation network” und “Gateway Destination
network” is not the same (for gateway 2)

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Error code Meaning Possible measure(s)
8/8 redundant IP addresses configured in non- amend configuration
redundant operation
8/9 redundant IP addresses configured when IP remove configuration in the configuration
switching is on word “IP switching” or “Own IP address
slave COM for network 1 in redundant
operation” and /or “Own IP address slave
COM for network 2 in redundant operation”
8 / 10 more than 2 IP addresses configured in the amend these configuration words
configuration word “Destination IP address
network 1 for internal forwarding” and/or
“Destination IP address network 2 for inter-
nal forwarding” for this internal Destination
ID (socket)
8 / 11 invalid value configured in the entry amend this configuration word
“SLCT_TIMEOUT” of the configuration word
“Time-out FAdC”
8 / 12 not allowed value configured in the entry amend this configuration word or configure
“TIMEOUT_VALUE” of the configuration the time-out used
word “Time-out FAdC” or used time-out not
configured
8 / 13 configuration word “Forwarding diagnostic amend configuration
messages” configured more than 4 times
8 / 15 the configuration word “Project number” amend configuration
configured more than 1 time
8 / 16 invalid value (< 2) configured in the entry amend this configuration word
“TIMEOUT_VALUE” of the configuration
word “Time-out FAdC”
8 / 17 error code specific for COM-xxx see documentation of the respective COM-
xxx
8 / 18 entry “ID” of the configuration word “For- amend this configuration word
warding axle counting data” configured with
‘0’
8 / 19 internal error interrupt power supply by unplugging and
plugging in the COM; in case the error
persists, note the error code, consult
Frauscher and if necessary send the board
back to Frauscher; replace the defective
COM if another COM of the same type is
available

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Error code Meaning Possible measure(s)
8 / 20 the configuration word “Forwarding axle amend configuration
counting data” configured more than
30 times
8 / 21 internal error note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
8 / 22 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
8 / 23 too many internal Destination IDs (sockets) amend this configuration word
configured in the configuration word “For-
warding diagnostic messages”
8 / 24 ID configured 2 times in case the configura- amend this configuration word
1
tion word “Application data FAdC” is used
several times
8 / 25 different version of the configuration files on amend configuration (all entries “VERSION”
the configuration server (this error code is in the [PROTECTION]-block must be identi-
output only if the entry “VERSION_VERIFY” cal)
in the configuration word “Project number of
the configuration server” is configured with
‚1‘.
8 / 26 maximum permitted number of AEB boards amend configuration in the configuration
2
exceeded word “Application data FAdC”
8 / 27 (redundant) own IP address slave COM not amend configuration in the configuration
in the same network as the own IP address words “Own IP address master COM for
master COM network 1” and/or “Own IP address master
COM for network 2” and “Own IP address
slave COM for network 1 in redundant
operation” and/or “Own IP address slave
COM for network 2 in redundant operation”

1 error code specific for COM-xxx; see documentation of the respective COM-xxx

2 error code specific for COM-xxx; see documentation of the respective COM-xxx

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Error code Meaning Possible measure(s)
8 / 28 default gateway not in the same network as amend configuration in the configuration
the own IP address word “Own IP address master COM for
network 1” and/ or “Own IP address master
COM for network 2” and “Default gateway
IP address”
8 / 29 gateway 1 not in the same network as the amend configuration in the configuration
own IP address word “Own IP address master COM for
network 1” and/or “Own IP address master
COM for network 2” and “Gateway IP ad-
dress”
8 / 30 gateway 2 not in the same network as the amend configuration in the configuration
own IP address word “Own IP address master COM for
network 1” and/or “Own IP address master
COM for network 2” and “Gateway IP ad-
dress”
8 / 31 Gateway Destination network (gateway 1): amend configuration in the configuration
subnet mask does not match the network words “Gateway Destination network” and
address “Gateway subnet mask Destination network”
8 / 32 Gateway Destination network (gateway 2): amend configuration in the configuration
subnet mask does not match the network words “Gateway Destination network” and
address “Gateway subnet mask Destination network”
8 / 33 UDP ports for internal communication are amend configuration in the configuration
configured identically for multicast and word “UDP port internal communication”
unicast
8 / 34 more than only 1 Destination IP address per amend configuration in the configuration
internal Destination ID (socket) is configured word “Destination IP address network 1 for
for multicast internal forwarding” and/ or “Destination IP
address network 2 for internal forwarding”
8 / 35 the own IP address master COM for net- amend configuration in the configuration
work 1 and/or network 2 is a multicast ad- word “Own IP address master COM for
dress network 1” and/or “Own IP address master
COM for network 2”
8 / 36 the own IP address slave COM for network 1 amend configuration in the configuration
and/or network 2 in redundant operation is a word “Own IP address slave COM for net-
multicast address work 1 in redundant operation” and/or “Own
IP address slave COM for network 2 in
redundant operation”

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Error code Meaning Possible measure(s)
08 / 37 the Destination IP address for multicast is in amend configuration in the configuration
the not-allowed range word “Destination IP address 1 for internal
forwarding” and/or “Destination IP address
network 2 for internal forwarding”
Category 9: Internal errors
9/1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
9 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 10: Internal errors
10 / 1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
10 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Category 11: Internal errors
11 / 1 internal errors note the error code; interrupt power supply
to by unplugging and plugging in the COM; in
11 / 255 case the error persists consult Frauscher
and if necessary send the board back to
Frauscher; replace the defective COM if
another COM of the same type is available
Table 1.1: Error codes of the COM

Detailed information Frauscher Advanced Counter FAdC R2 2016-09-29

see D21001 Error codes COM EN 8/8

© 2016 by Frauscher Sensortechnik GmbH – Austria