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Software package A2004.01
Parameters
Errors
Causes for a non-starting
Commissioning • Maintenance • Repair

The smart controller

Technical manual
VA2004_01 – 03/2021
MTELecoGO_CONF_A2004_01_EN
 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

SUMMARY OF MODIFICATIONS IN REGARD WITH THE PREVIOUS VERSION:

PREVIOUS NEW SW
INDEX
SW PACKAGE PACKAGE DESCRIPTION OF THE MODIFICATION
SECTION
VERSION VERSION

- Several improvements and corrections of software

A2004.00 A2004.01 1.2 & 1.3
- Enlargement of the memory area of the ALIM_V1 board

N.B.: The parameters, errors and causes for a non-start may vary or not be supported according to the MP ecoGO
controller architecture of the lift.

___________________________________________________________________________________________

CONTENTS

1 PARAMETERS .................................................................................................................................. 3
1.1 ALIM board ................................................................................................................................ 3
1.2 MCB board ................................................................................................................................. 5
1.3 INVERTER unit ......................................................................................................................... 25
1.4 LINK board .............................................................................................................................. 39
2 CONTROLLER ERRORS ................................................................................................................... 45
3 CAUSES FOR A NON-STARTING ..................................................................................................... 74

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

1 PARAMETERS
1.1 ALIM board

Id Name Help text Values

1: Single-phase
38000 Mains network type It determines the mains network type.
3: 3-phase
208: 208V AC
220: 220V AC
230: 230V AC
38001 Rated voltage of mains network It determines the rated voltage of mains network in volts.
380: 380V AC
400: 400V AC
415: 415V AC
Voltage range of mains network
38002 Internal parameter set by default.
supported
0: Alarm and
Minimum level of charge required to ensure the emergency
lighting
38003 Minimum charge of batteries minimum functions: Below this level, the lift is out of
1: Alarm, lighting,
service
and rescue
Maximum electrical frequency of
38004 Internal parameter set by default.
mains network

Minimum electrical frequency of

38005 Internal parameter set by default.
mains network

38006 Electrical supply failure Internal parameter set by default.

Anomalies of the mains network

38007 detected by the phase Internal parameter set by default.
monitoring device
It determines which voltage to be applied to the brake 0: 100V DC
38008 Brake voltage
during the rescue operation. 1: 200V DC

Timer determining, in milliseconds, how long the brake will

Overexcitement time when the
38009 receive 200V DC-voltage to be activated: after that, it will
brake is to be activated
receive a maintenance voltage of 100V DC.
Range: 10.00 to
Minimum voltage from which the When the battery voltage drops below the value set to this
32.00
38010 Alarm due to low battery is parameter, the notification message will be sent to the
Default value:
tripped telephone and the latter will generate an alarm.
22.00
0: Deactivated
It allows enabling one of the auxiliary inputs of the ALIM 1: Terminal EA1
Auxiliary input for reading the
board for reading the status of shaft lighting. It is 2: Terminal EA2
38012 state of the shaft lighting in Fire
mandatory in lifts as per EN 81-72 as it is required to keep 3: Terminal EA3
mode as per EN 81-72
the shaft light on in Fire brigade mode. 4: Terminal EA4

Control the forwarding of data frames no. 10 and no. 11 in 0: No

38018 Routing of CAN-A recording
the software recording. 1: Yes
This parameter shall be set to value 1-Yes, when the
original ALIM board had software version 700 and it is
replaced by an ALIM with software version 222.00*.
Compatibility between software It is set to value 0-No for all the other installations MP 0: No
38020
packages ecoGO with versions 223.xx, 224.xx and 225.xx 1: Yes
Should you find troubles for identifying the original
software version of the ALIM or the controller version,
contact the Technical Service of MP.
0: POSITIVE (24
Logic of the auxiliary input for Vdc = shaft lighting
It enables to set up the logic for reading the shaft lighting
reading the shaft lighting ON)
38022 associated to the feature Firefighters Lifts as per EN 81-72.
associated to the feature 1: NEGATIVE (24
It applies only when this function is activated.
Firefighters Lifts as per EN 81-72 Vdc = shaft lighting
OFF)
0: ALIM_V1
38023 ALIM hardware version detected It shows the ALIM hardware version.
1: ALIM_V2

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

0: Slow 5Ah
1: Medium 5Ah
2: Fast 5Ah
It sets the charging speed according to 3 possible levels
38024 Battery charging speed setting 3: Slow 7,2Ah
and the type of batteries used.
4: Medium 7,2Ah
5: Fast 7,2Ah

0: ALIM board built-

in sensor
It selects the type of temperature sensor used for 1: Type NTC10K
38025 Battery temperature sensor
temperature control during the charging process. external sensor
2: Type NTCJ6670
external sensor
0: Enabling any
value
Battery pack charge level It sets the maximum voltage deviation between the two 1: Generate a
38026
mismatch batteries that make up the battery pack. warning when 0.6V
difference is
exceeded
Minimum battery charge It sets the minimum percentage of charge required to allow 0: 30%
38027
percentage required the lift to operate normally. 1: 40%

Type of battery charging circuit It selects the potentiometer model of the battery charger 0: 50K
38028
potentiometer circuit. 1: 100K
0: Without delay
Delayed activation time of the It sets the delay time that will be applied to the activation 1: 10 seconds
38029
battery charger of the charger after the lift is initiated. 2: 20 seconds
3: 30 seconds
0: Without detection
1: Pulses
Battery disconnection detection It selects the method used to detect the
38030 2: Current threshold
method absence/disconnection of batteries.
3: Pulses and
current threshold
Battery pulse frequency It sets, in Hz, the threshold related to the battery
38031
threshold disconnection detection method.

38032 Battery disconnection, current No current, the battery is disconnected

38033 Debug Level Level of debug information report

Cycle time, in seconds, for the debug information report

38034 Debug Time Level 1
level 1

Cycle time, in seconds, for the debug information report

38035 Debug Time Level 2
level 2

Cycle time, in seconds, for the debug information report

38036 Debug Time Level 3
level 3

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

1.2 MCB board

Id Name Help text Values

1 Number of stops It determines the lift number of stops. 1, 2, …, 32

0: Simplex
It determines whether the lift works in simplex
2 Type of installation 1: Duplex
mode or in a group of lifts.
2: Group of 3 or more
1: 1
2: 2
It identifies the number of the lift within the 3: 3
3 Number of the lift
group. 4: 4
5: 5
6: 6
0: Pick up
It determines the strategy for call dispatching 1: Collective-selective
4 Operation mode
of the controller. 2: Down collective
3: Full collective
0: Manual
5 Type of doors It determines the type of lift doors 1: Hinged
2: Automatic
It determines whether the doors remain open 0: Open
6 Position of doors or closes when the car is parked and waiting 1: Closed
for a call: 2: Closed at main floor
1: 1
7 Number of accesses It determines the car number of accesses. 2: 2
3: 3
It identifies the building floor leading to the
8 Exit floor of the building
street.
Floor for automatic despatch It determines to which floor the automatic 0: Bottom
9
of the car despatch of the car will be carried out. 1: Top
0: with push buttons
10 Type of COP It determines the COP type provided in the car. 1: with numeric
keypad
11 Rated load It determines in kg the lift payload.
0: 3VF gearless
1: 3VF gearless non-
12 Type of drive It determines the lift type. MP
2: 3VF asynchronous
3: Hydraulic
It determines the type of positioning in the 0: MP ecoGO
13 Type of positioning
installation 1: Non-MP
It determines in mm the distance required by
14 Braking distance the controller to stop the car in a comfortable
way for the user.
0: Direct MP sava3
It determines the starting type of the hydraulic
15 Type of hydraulic starting 1: Star/delta MP sava3
lift:
2: Star/delta GMW
In a group of lifts, it determines whether two
Vertical pre-wiring and LOPs 0: No
16 lifts can share all the landing elements (shaft
shared 1: Yes
wiring, LOPs, etc.):
The compensating chain weight is recorded in
17 Weight of the balance chain
kg.
Set, in seconds, the operation maximum time
18 Maximum time of operation
of the motor.
Set, in seconds, the maximum time available
Maximum time for door to get the car door closed (being understood
19
closing that the door is closed when the safety chain
contact for car here is closed).
It determines, in seconds, the time lap from
the moment the car reaches the floor up to the
20 Next call 1 moment it is ready to answer a new call; it
applies at every floor except the floor leading
to the street.
It determines, in seconds, the time lap from
the moment the car reaches the floor up to the
21 Next call 2 moment it is ready to answer a new call: It
replaces Next call 1 when the car is located at
the building exit floor.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

It determines, in seconds, the alternative time

lap to Next call 1 and 2: it only applies when
22 Next call 3
the parameter 43 set to a value different from
0.
After the car reached the floor, it determines,
in seconds, the extra time, added to "Next
23 Timer of landing doors
service", during which the car calls take
precedence over the landing calls.
Timer setting, in seconds, the maximum time
Maximum time for opening of
during which any door contact of the safety
24 the safety chain caused by
chain remains open before the failure "Time for
any door contact
opening of the door circuit exceeded" appears.
Timer replacing the time, in seconds, set to
Extension of time for door
25 "Next call" when the button provided in the car
opening
for door open extension is pushed.
Set the time, in minutes, after which the car
Time of despatch to the
26 will be dispatched to the parking floor
parking floor
(0 = not applicable).
Set the time when the lift start operating in
night mode: The format shall be ‘hhmm’,
27 Start of night mode
where ‘hh’ are the hours (from 00 to 23) and
‘mm’ are the minutes (from 00 to 59).
Set the time when the lift end operating in
night mode: The format shall be ‘hhmm’,
28 End of night mode
where ‘hh’ are the hours (from 00 to 23) and
‘mm’ are the minutes (from 00 to 59).
Set, in seconds, the time during which the
29 Delay in closing of doors doors remain full open after they hit an
obstacle.
Set the operation mode of call registering:

Fixed mode (for selective controllers): the

light indicator remains ON as long as the call
is registered to inform that the call is
recorded.

Flashing mode (for selective controllers): the

light indicator is flashing when the car is
moving and fixed when the car is stopped to
inform that the call is recorded and the lift is
in motion.

Advanced mode 1 (for pick-up controllers):

0: Fixed
- When the car is stopped, but it has a
Registering mode of landing 1: Flashing
30 destination or when it is busy, the light
calls 2: Advanced 1
indicators of all the landing records are fixed
3: Advanced 2
to inform that the lift is busy.
- When the car is moving, the light indicators
of all the landing records are fixed, except the
destination floor one which is flashing to
inform that the lift is busy and it is coming.

Advanced mode 2 (for pick-up controllers):

- When the car is stopped, but it has a
destination or when it is busy, the light
indicators of all the landing records are fixed
to inform that the lift is busy.
- When the car is moving, the light indicators
of all the landing records are flashing to
inform that the lift is busy and it is coming.
1: Motion direction
Set which information will be associated to the 2: Motion
Information about the
31 indicator of the car motion: It will be shown at direction+Door open
direction of the car motion
every floor. 3: Direction of next
departure
Light signal informing that one of the lift doors 0: No
32 Light indicator of door open
is open: It is shown at every floor. 1: Yes
Light indicator for Light signal informing that the lift is busy or 0: No
33
busy/available available: It is shown at every floor. 1: Busy

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

2: Available
Light indicator for "car here": It is shown at
every floor.
0: No
34 Light indicator for "car here"
It is only shown at the floor where the car is 1: Yes
present and as long as the lift is stopped (for
lifts with semiautomatic hinged landing door).
Light indicator for "out of Light indicator for "out of service": It is shown 0: No
35
service" at every floor. 1: Yes
0: No
36 Gong audible signal Activate and deactivate the gong.
1: Yes
Compulsory stop at the Set that the car shall always stop at the 0: No
37
building exit floor building exit floor. 1: Yes
0: Not applicable
1: Filter for the
switching of contact of
door or photocell
It allows you to apply different filters to the car 2: Filter for nº the no:
38 Filtering of car calls
calls to avoid a misuse of the lift. car calls > 3
3: Filter for the no: car
calls > 6
4: Filter for there is
load inside the car
The lift starts the doors opening when it is still 0: No
39 Doors pre-opening
moving, shortly before reaching the floor level. 1: Yes
0: No
It corrects the stopping accuracy of the car to
1: Yes, with open
get it at floor level during loading and
40 Re-levelling doors
unloading phases or due to the creeping for
2: Yes, with closed
hydraulic lifts.
doors
Set, in seconds, the time it takes to start the
41 Re-levelling time car re-levelling operation when the latter is
required.
0: Yes, without error
detection
It determines whether the photocell is
42 Photocell enabling 1: Yes, with error
enabled or not and, if yes, which type 1
detection
2: No
Depending on the value set to this parameter,
the controller will activate the timer of next call
0: No
3 (parameter 22) in the following conditions:
Activation of the alternative 1: Car calls
43 0: if not applicable
timer for next call 2: Landing calls
1: if car calls are recorded
3: Recorded calls
2: if landing calls are recorded
3: if any call is recorded
In normal operation mode, when the time, in
seconds, set to this parameter is elapsed, the
car light is switched off unless one of the
44 Timer for car lighting following conditions is met:
- The doors are not fully closed
- The lift is in motion
- There is a load inside the car
It controls the volume of all the sound 0: Mute
Volume of the sound elements which are not related to an 1: Low
45
elements emergency situation (for instance: push 2: Medium
buttons, gong synthesizer, etc.) 3: High
0: No
46 Night mode Activate the night mode operation.
1: Yes
Code for special operations Access code for carrying out special operations
47
from the car from the car.
0: Individual
Criterion for assignment of Define the criterion for the assignment of its
48 1: Group
parking floor parking floor to each lift.
2: Smart

1
Value 0: if the photocell detects an obstacle for more than 5 minutes, the controller will shift to the mode “temporary out of service”. When the obstacle
is removed, to quit this state, just make a car call.
Value 1: The controller considers that there is a photocell error if an obstacle is detected for more than 30 seconds and it will command the slow closing
of doors and it issues a sound alert.
Value 2: the photocell does not exist.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Set the level of 1 parking floor that will be used

49 1 parking floor by the parameter "Criterion for assignment of
parking floor".
Set the level of 2 parking floor that will be used
50 2 parking floor by the parameter "Criterion for assignment of
parking floor".
Set the level of 3 parking floor that will be used
51 3 parking floor by the parameter "Criterion for assignment of
parking floor".
Landings where the dispatch 0: None
Set the landings where the automatic dispatch
52 to the parking floors is not 1: Lowest landing
to parking floors is not enabled.
enabled 2: 2 lowest landings
0: Not applicable
Enable the simulation mode allowing an
1: Levels+pulses
53 Simulation mode automatic simulation of some elements in the
2: Calls
installation, like levels, pulses, and calls.
3: Levels+pulses+calls
0: No function
1: EN 81-73
Evacuation floor
2: EN 81-73
Alternative floor
3: EN 81-73 Fire
deactivation
5: Out of Service
7: EN 81-72
54 9: Governor tripping
Function of MCB board It determines the EMx terminal, located on the
56 14: Flooded pit
terminals EM1, EM2, EM3, MCB board, is an input (I-) and its function.
58 15: Automatic
activation of Fire
fighter mode as per
Swiss standard
16: Manual activation
of Fire fighter mode as
per Swiss standard
17: Deactivation of
Fire fighter mode as
per Swiss standard
Set the activation logic of the function defined
for the input EMx of MCB board.

If it is an input:
55
Logic of MCB board terminals - With voltage of 24V DC at the input, it 0: Without 24V DC
57
EM1, EM2, EM3 activates the function assigned at previous 1: With 24V DC
59
parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: No function
1: I-EN 81-73
Evacuation floor
2: I-EN 81-73
Alternative floor
3: I-EN 81-73 Fire
deactivation
4: O-EN 81-73
5: I-Out of Service
60
6: O-Out of Service
62 Function of MCB board It determines whether the ESMx terminal,
7: I-EN 81-72
64 terminals ESM4, ESM5, located on the MCB board, acts as an input (I-
8: O-EN 81-72
66 ESM6, ESM7, ESM8 ) or as an output (O-) and its function.
9: Governor tripping
68
10: I-Inspection mode
from the pit command
11: I-Up push button
in inspection mode
from the pit command
12: I-Down push
button in inspection
mode from the pit
command

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

13: Deactivation of the

Shaft CAN
24V-line
14: I – Flooded pit
15: I – Automatic
activation of Fire
fighter mode as per
Swiss standard
16: I-Manual activation
of Fire fighter mode as
per Swiss standard
17: I - Deactivation of
Fire fighter mode as
per Swiss standard
Set the activation logic of the function defined
for the input/output ESMx of MCB board.

If it is an input:
- With voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
61
- Without voltage of 24V DC at the input, it
63 Logic of MCB board
activates the function assigned at previous 0: Without 24V DC
65 terminals, ESM4, ESM5,
parameter. 1: With 24V DC
67 ESM6, ESM7, ESM8
69
If it is an output:
- With voltage of 24V DC at the output, when
the function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output,
when the function assigned at previous
parameter is activated.
Set which standard determines the behaviour
of the lift in the event of fire.
Parameters to be taken into account for each
option:
1- For option EN 81-72
1a- Controller
On MCB board, set inputs ESM1 and ESM2 for
activating the Fire brigade mode, and, for
group of lifts, input ESM4 or ESM5 for
cancelling the operation mode as a group of
lifts, When the lift is shifted to Fire brigade
mode.
On REV board, one of terminals from ESM1 to
ESM4 shall be set as an output to disable the
0: None
2nd COP if the lift as per EN 81-72 is provided
1: EN 81-72
with 2 COPs.
2: EN 81-73
On ALIM board, one of terminals from ESA1 to
4: EN 81-73 + Fire
ESA4 shall be set as an output for activating
brigade function
70 Type of fire operation the machine room light.
5: Fire fighter mode as
In the event of double landing, the protected
per Australian
landing shall be set at all the level where
standard
existing.
6: Fire fighter mode as
On CAR1 or CEC1_1 board, one of terminals
per Swiss standard
from DCA3 to DCA4, if it is CAR1, and J13 to
J14, if it is CEC1_1, both the input and the
output for the open door push button of
landing 2 (PAP2), shall be set in the event of
double landing.
1b- Power supplies
Set parameters 38012 and 38022 for
activating the shaft light.
2- For all the other options
They are set by means of inputs ESM1, ESM2
and ESM3 on MCB board.
The option "Fire EN 81-73 + Fire brigade
function" consists of the fire operation as per
EN 81-73 and the Fire brigade function which

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

is not in accordance with the European

Directive.
For all the options, in the event of double
landing, the protected access shall be set at
parameter "Access for evacuation/protected"
for every floor.
Landing for evacuation in the Set to which landing the car shall be led when
71
event of fire the fire operation is activated.
Alternative landing for
Set to which alternative landing the car shall
72 evacuation in the event of
be led when the fire operation is activated.
fire
Set the maximum ambient temperature (in
Maximum temperature in the
73 ºC) allowed in the machine room without
machine room
interfering with the lift operation.
Set the minimum ambient temperature (in ºC)
allowed in the machine room without
Minimum temperature in the interfering with the lift operation.
74
machine room If this temperature is exceeded, the lift will no
longer operate after the ongoing travel is
completed.
Set in which circumstances a competent
person for maintenance is required to take the
lift back to normal operation by means of a
manual reset of the installation.
If the lift shall comply with the EN 81-1/2 + A3
or the EN 81-20, the value to be set to this
parameter shall be different from NO. 0: No
Circumstances requiring a - No: this function does not apply 1: As per European
75
manual reset - According to European Standard: this Standard
function only applies in the event of serious 2: Any failure
failure, i.e. final switch failure, travel
maximum time exceeded, pressure switch and
brake micro-switches.
- Any failure: this function applies to any
failure leading the lift to "permanent out of
service" state.
Set whether the door opening and closing is
Control of doors in inspection 0: No
76 controlled from the console in inspection
mode 1: Yes
mode.
0: No
Set which element will carry out the reading of
77 Reading of load 1: On MCB board
load according to the lift type.
2: On REV board
Determine which type of telephone the 0: MP ecoGO
78 Type of telephone controller will use to carry out emergency 1: Fonomac 3
calls. 2: Non-MP
Maximum number of Set the number of travels per hour that the car
79
operations per hour can make.
1: Built-in
80 2: 2 signals + door
Operator model of access 1,
81 Set the operator model of access 1, 2 and 3. mechanical
2 and 3
82 interlocking
3: 2 signals
0: No
83
Function of REV board It determines whether the ESMx terminal, 1: Governor tripping
85
terminals ESM1, ESM2, located on the REV board, acts as an input (I- 2: Disabling the 2nd
87
ESM3, ESM4 ) or as an output (O-) and its function. COP in fire operation
89
mode
Set the activation logic of the function defined
for the input/output ESMx of REV board.
If it is an input:
84 - With voltage of 24V DC at the input, it
86 Logic of REV board terminals activates the function assigned at previous 0: Without 24V DC
88 ESM1, ESM2, ESM3, ESM4 parameter. 1: With 24V DC
90 - Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
If it is an output:

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

- With voltage of 24V DC at the output, when

the function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output,
when the function assigned at previous
parameter is activated.
91 Function of REV board It determines whether the ESAx terminal,
93 terminals ESA1, ESA2, ESA3, located on the REV board, acts as an input (I- 0: No function
95, 97 ESA4 ) or as an output (O-) and its function.
Set the activation logic of the function defined
for the input/output ESAx of REV board.
If it is an input:
- With voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
92 - Without voltage of 24V DC at the input, it
94 Logic of REV board terminals activates the function assigned at previous 0: Without 24V DC
96 ESA1, ESA2, ESA3, ESA4 parameter. 1: With 24V DC
98 If it is an output:
- With voltage of 24V DC at the output, when
the function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output,
when the function assigned at previous
parameter is activated.
0: No function
1: Key switch for door
locking
2: Key switch for lift
out of service
3: Key switch for
priority of car calls
4: Car key switch for
99 Function of terminals EA1,
It determines a function for EAx terminal firemen
101 EA2, EA3, EA4 for CAR1
located on the CAR1 board or Exx terminal 5: Key switch for
103 board or EA1, EA2, E15, E16
located on CEC1_1 board. authorised personnel
105 for CEC1_1 board
6: An external element
activates the COP
7: Extractor 2
8: Button for extended
door opening
9: Button for door
opening of access 2 as
per EN 81-72
Set the activation logic of the function defined
for the input EAx of CAR1 board or Exx of
CEC1_1 board.
100 Logic of terminals EA1, EA2,
102 EA3, EA4 for CAR1 board or - With voltage of 24V DC at the input, it 0: Without 24V DC
104 EA1, EA2, E15, E16 for activates the function assigned at previous 1: With 24V DC
106 CEC1_1 board parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: No function
1: Recording of car
calls to level 13
Function of terminals SA3, It determines a function for the terminal SAx
107 2: Recording of car
SA4 for CAR1 board or S15, located on CAR1 board or S1x located on
109 calls to level 14
S16 for CEC1_1 board CEC1_1 board
3: Light indicator of
push button for
opening access 2 doors
Logic of SA3, SA4 for CAR1 Set the activation logic of the function defined
108 0: Without 24V DC
board or S15, S16 for for the input SAx of CAR1 board or S1x of
110 1: With 24V DC
CEC1_1 board CEC_1.

2
This value is set when parameter 412 is set to value 3 or 4.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

- With voltage of 24V DC at the input, it

activates the function assigned at previous
parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
111
113
Function of terminals E1, E2, It determines a function for the terminal Ex,
115 0: No function
E3, E4, E5 of DOC1 board located on DOC1 board.
117
119
Set the activation logic of the function defined
for the input Ex of DOC1 board.
112
114 - With voltage of 24V DC at the input, it
Logic board of terminals E1, 0: Without 24V DC
116 activates the function assigned at previous
E2, E3, E4, E5 of DOC1 board 1: With 24V DC
118 parameter.
120 - Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
121
123
Function of terminals E1, E2, It determines a function for the terminal Ex
125 0: No function
E3, E4, E5 of DOC2 board located on the DOC2.
127
129
Set the activation logic of the function defined
for the input Ex of DOC2 board.
122
124 - With voltage of 24V DC at the input, it
Logic of terminals E1, E2, E3, 0: Without 24V DC
126 activates the function assigned at previous
E4, E5 of DOC2 board 1: With 24V DC
128 parameter.
130 - Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
131
133
Function DOC3 board It determines a function for the terminal Ex
135 0: No function
terminals E1, E2, E3, E4, E5 located on the DOC3.
137
139
Set the activation logic of the function defined
for the input Ex of DOC3 board.
132
134 - With voltage of 24V DC at the input, it
Logic of DOC3 board 0: Without 24V DC
136 activates the function assigned at previous
terminals E1, E2, E3, E4, E5 1: With 24V DC
138 parameter.
140 - Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: MP 7-Segment-LCD
1: MP TFT
141 Type of display in car Set the type of display of the COP. 2: Non-MP,
communication via
CAN
0: Deactivated
1: Voice synthesizer
2: Voice synthesizer +
Operation mode for car audio Select the operation mode for the car audio
142 analogue telephone
module (TEL) module
3: Voice synthesizer +
built-in digital
telephone
0: Never
1: Always
143 Background music Set when the background music is playing.
2: Only during the
service
Time during which the alarm push button shall
Period for the activation of
144 be pressed until an alarm call is generated:
the alarm push button

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

1 to 9: these are the seconds for pressing the

button until the call is generated.
0: None
1: Pictograms of the
Function of the configurable
Function associated to available the inputs and COP
145 inputs and outputs located on
outputs on the TEL board. 2: MCB inputs/outputs
the TEL board
3: MCB inputs/outputs
+ FN4 LEDs
Determine the use of the terminal XTLBUC for
auxiliary audio
Function of the terminal 0: None
146 XTLBUC located on the TEL 1: Induction loop
0: None
board 2: Auxiliary speaker
1: Induction loop
2: Auxiliary speaker
Determine the volume of the main speaker in
a telecom (0 to 10):
General volume of the main
147
speaker of TEL board
0: mute
01 to 10: level of audio volume
Determine the volume of the main speaker in
General volume of the
a telecom (0 to 10):
148 auxiliary speaker of TEL
0: mute
board
01 to 10: level of audio volume
Determine the volume of the main speaker
during the playing of voice messages (0 to
General volume of the
10):
149 synthesizer main speaker of
TEL board
0: mute
01 to 10: level of audio volume
Determine the volume of the auxiliary speaker
during the playing of voice messages (0 to
General volume of the
10):
150 synthesizer auxiliary speaker
of TEL board
0: mute
01 to 10: level of audio volume
Determine the volume of the main speaker
General volume of the during the audio of background music (0 to
151 background music main 10):
speaker of TEL board 0: mute
01 to 10: level of audio volume
Determine the volume of the auxiliary speaker
during the audio of background music (0 to
General volume of the
10):
152 background music auxiliary
speaker of TEL board
0: mute
01 to 10: level of audio volume
The option "0" guarantees the compliance with
the standard that demands the minimum level
of battery charge for any operation mode,
except the ones belonging to group 1*. The
option "1" allows working without batteries in 0: No
modes belonging to group 2 as well and the 1: Only in operation
Enabling the operation
option "2" makes it possible in any other modes associated to
153 without batteries or low
operation mode. maintenance
battery
2: In all the other
* Group 1 : Assembly command, MES and operation modes
adjustment maintenance, Fire brigade EN 81-
72 and electro-manual rescue.
Group 2 : Inspection Maintenance and Test
maintenance.
Function U36: French standard for the use of
154 Function U36
lifts in the event of fire.
0: No
It determines the level of energy savings for 1: Level 0
155 Level of STAND BY
the installation. 2: Level 1
3: Level 2

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

It determines how long the leds will be

STAND BY Level 0 for LED
156 switched on from the moment the controller
timer
starts operating in normal mode.
It determines, in minutes, how long the car
STAND BY Level 0 for car display will remain switched on while the lift is
157
display timer parked at floor, waiting for a new service
command.
Set the length, in mm, of the landing door
unlocking zone where the car can move with
158 Length of unlocking zone
doors open: This value shall be less that the
length of magnet (ZS) for safety zone.
Set where the overspeed governor is located
0: No
Location of the overspeed in the installation: its location determines from
159 1: Car
governor which electronic board (MCB or REV) the
2: Shaft
tripping will be commanded.
0: No
Set the function assigned to the KCAM relay of
160 Function of the KCAM relay 1: Cam activation
the REV board.
2: Governor activation
Enable the speed control of the inverter before
0: No
161 Pre-starting the lift doors are full closed: This function
1: Yes
reduces the lift starting time.
It controls the volume for all the sound 0: Mute
Volume for sound elements in elements which are not related to an 1: Low
162
night mode emergency event: buttons, gong, synthesizer, 2: Medium
piped music... 3: High
Set the car microphone volume when used for
Microphone volume of TEL phone calls (0 to 10):
163
board when used as a phone 0: mute
01 to 10: audio volume level
Set the car microphone volume when used for
Microphone volume of TEL
intercom (0 to 10):
164 board when used as an
0: mute
intercom
01 to 10: audio volume level
Brightness of built-in State in % the brightness of car pictograms as
165
pictograms per Standard EN 81-28.
Synthesizer - messages Enable the playing of synthesizer messages 0: Enabled
166
related to the floor when arriving at the destination floor. 1: Disabled
Enable the playing of synthesizer messages
Synthesizer - messages 0: Enabled
167 informing about the opening or closing of the
related to the doors 1: Disabled
lift doors.
Synthesizer - messages
Enable the playing of synthesizer messages 0: Enabled
168 related to the motion
informing about the lift motion direction. 1: Disabled
direction
Synthesizer - special Enable the playing of synthesizer special 0: Enabled
169
messages messages. 1: Disabled
Synthesizer - messages Enable the playing of synthesizer messages
0: Enabled
170 played in car during an alarm devoted to the users trapped into the car,
1: Disabled
call during an alarm call.
Enable the playing of synthesizer messages
Synthesizer - messages
devoted to the receiver of the alarm call: This 0: Enabled
171 played to the receiver during
message will not be payed via the car 1: Disabled
an alarm call
loudspeaker.
172
AUDIO 1, AUDIO 2, AUDIO 3,
175 Set the microphone volume of the AUDIO x
AUDIO 4 - microphone
178 module.
volume
181
173
AUDIO 1, AUDIO 2, AUDIO 3,
176 Set the loudspeaker volume of the AUDIO x
AUDIO 4 - loudspeaker
179 module.
volume
182
0: Disabled
174 1: Intercom
177 AUDIO 1, AUDIO 2, AUDIO 3, Set the operation mode of the AUDIO x 2: Telephone +
180 AUDIO 4 - Operation mode module. intercom
183 3: Intercom for
evacuation floor

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

0: Deactivated
1: Activated as per
Alarm filtering as per EN 81-
184 Activate or deactivate the alarm filtering. EN 81-28:2004
28
2: Activated as per
EN 81-28:2018
Determine the controller behaviour after a 1: Inhibition of
Controller behaviour after a default related to the leveller is detected. operations with door
185
leveller default open
2: Lift out of service
Key switch for out of service Key switch on the COP for shifting the lift out 0: No
186
in car of service. 1: Yes
When the key switch on the COP is activated,
Key switch for priority of car all the landing and car calls recorded are 0: No
187
calls removed and, from this moment only the new 1: Yes
car calls will be permitted.
Set in mm the height between the car floor -
188 Car height measured from inside the car- up to the roof -
measured outside the car.
189
Loudspeaker volume in
191 Set the loudspeaker volume in intercom
intercom mode for AUDIO 1,
193 operation mode
AUDIO 2, AUDIO 3, AUDIO 4
195
190
Microphone volume in
192 Set the microphone volume in intercom
intercom mode for AUDIO 1,
194 operation mode
AUDIO 2, AUDIO 3, AUDIO 4
196
Main loudspeaker volume in Set the car main loudspeaker volume in
197
intercom mode intercom operation mode
Auxiliary loudspeaker volume Set the car auxiliary loudspeaker volume in
198
in intercom mode intercom operation mode
Set, in hundredth, how long it takes the
Stop delay in automatic controller to give the order to stop to the lift
199
rescue from the moment the level magnet has been
detected.
0: Default
Position of doors in out of Set the position of doors when the lift is out of
200 1: Closed
service state service caused by an authorised person.
2: Open
0: Default
Position of doors in phase 1 Set the position of doors when phase 1 of fire
201 1: Closed
of fire mode has been completed.
2: Open
This function allows calls from the COP when
the key switch is activated. It applies to the
floor push buttons which have been
determined at parameter “Restricted floor”.
Example: In a 5-stop lift, there are 3
restricted call push buttons for authorised
personnel at levels 1, 3 and 5. Parameters
Key switch in car for 1002, 1042 and 1082 shall be set to value 0: No
202
authorised personnel “Car keyswitch for authorised personnel”. 1: Yes
Parameters 1022 and 1062 shall be set to
value “NO”.
For lifts provided with a “Car keyswitch for
authorised personnel” at all the floors, all the
“Restricted floor” parameters shall be set to
value “Car keyswitch for authorised
personnel”.
It enables to choose controlled closing of car
Controlled closing of doors
and landing doors when any of the
when the controller is 0: No
203 maintenance modes is activated, For the
operating in any maintenance 1: Yes
compliance of standards EN 81-1 and EN 81-
mode
20, this parameter shall be set NO value (0).
Set the functions associated to connectors 0: mode 1100
204 LOB board: operation mode
XC1/XL1/XB1, XC2/XL2/XB2, XC3/XL3/XB3, 1: mode 1101
207 of the LOP associated to the
XC4/XL4/XB4 of LOB boards 2: mode 1102
210 connector pack 1, pack 2,
3: mode 1103
2133 pack 3, pack 4
4: mode 1110

3
Parameter 204 to 215 are associated to a LOB board; therefore, they will be repeated for every LOB board existing in the installation.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

This functionality allows calls from the LOP(s) 5: mode 1111

when the key switch is activated. It will apply 6: mode 1112
to the buttons of the levels determined in 7: mode 1113
parameter "Restricted floor". 8: mode 1120
9: mode 1121
10: mode 1122
11: mode 1123
12: mode 1124
13: mode 1125
14: mode 1126
15: mode 1127
205 LOB board: level number of
208 the LOP associated to the
Set the relevant floor level for this LOP.
211 connector pack 1, pack 2,
214 pack 3, pack 4
206 LOB board: access number of
1: 1
209 the LOP associated to the
Set the relevant car access for this LOP. 2: 2
212 connector pack 1, pack 2,
3: 3
215 pack 3, pack 4
Number of LOB boards in the Determine the number of LOB boards in the
396
installation installation
When this parameter is set to value Yes, it
ensures that all the other parameters related 0: No
397 Standard EN 81-20
to the requirements of Standard EN 81-20 are 1: Yes
properly set.
When this option is activated, an action out of
the shaft is required to shift back to NORMAL
mode after leaving the inspection mode from
the pit control panel:
0: No
A) shift the MODE selector to MES position,
1: With MES selector
then to NORMAL.
or landing push button
Reset from the bottom floor B) keep on pressing for 5 s the landing button
at bottom floor
398 after leaving the inspection at bottom floor. A beep will sound; it is the
(default value)
mode from the pit signal for inserting a code consisting of
2: With MES selector
pushing 3 times the button. The operation will
3: With keyswitch at
be confirmed with a sound signal.
bottom floor
C) activate a keyswitch provided for this
function; it is located on the bottom floor LOP.
As long as the controller is not reset, it will
display the cause for non-starting A23.
When this option is activated, an action out of
the shaft is required to shift back to NORMAL
mode after leaving the inspection mode from
the car roof control panel:
A) shift the MODE selector to MES position, 0: No
then to NORMAL. 1: With MES selector
Reset from the bottom floor
B) keep on pressing for 5 s the landing button or landing push button
399 after leaving the inspection
at any floor. A beep will sound; it is the signal at any floor (default
mode from the car roof
for inserting a code consisting of pushing 3 value)
times the button. The operation will be 2: With MES selector
confirmed with a sound signal.

As long as the controller is not reset, it will

display the cause for non-starting A23.
After activating the NORMAL mode, the
controller will perform the check of the brake 0: No
400 Check of brake test circuit
test circuit, just before activating the 1: Yes
contactors for the first time.
0: Normal
401 Type of pit Set the type of pit. 1: Reduced
2: Extra reduced
0: Normal
402 Type of headroom Set the type of headroom.
2: Reduced
Action of the controller when detecting 0: No
403 Detection of flooded pit
flooded pit. 1: Lift out of service
Action required get the fire mode completed 0: Reactivation of the
and the lift back to normal mode. If there is a fire signal
404 Deactivation of the fire mode
fire automatic detection central, the value of 1: Specific signal for
this parameter shall be in accordance with deactivation

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

the specific features of this central. If the

actuator is manual, the value shall be set to
"Reactivation of the fire signal".
Parameter devoted to the use of external
elements such as card reader or numeric
keypad.
Set to Yes value, all the COP's push buttons
COP activation via an 0: No
405 are deactivated, and the push buttons will
external element 1: Yes
only be activated for 5 seconds when the
input is activated (via applying 24 Vdc) at the
configured input, by setting parameter 99,
101, 103 or 105 to value 6.
Set, in dB, the volume of alert sound signals
emitted when the lift is in such a situation
0: Mute
where the fire mode effective entry is not
Volume of sound signals in 1: Low
406 possible.
mode fire/fire brigade 2: Medium
3: High
The value Low corresponds to approx. 35 dB
and the High is approx. 65 dB.
The simple check is partial. The advanced
Checking the contacts of 0: Simple check
407 check is complete, but it requires the ALIM to
doors 1: Advanced check
be connected between terminals 90-95.
Set, in seconds, the time during which the
Timer for activating the
408 button for door closing remains deactivated
button for door closing
after the lift stopping.
This parameter shall be set to value 1-Yes,
when the original software package version of
MCB board is 700 and it is going to be
replaced by an MCB which software package
version is 222.00*.
The value to be set will be 0-No, for all the
other MP ecoGO installations belonging to the
Compatibility between 1A suite.
409
software packages
If you are in troubles to identify the original
software package version of MCB or the suite
to which your controller belongs, contact the
Technical Service of MP.

* Software package 222.000 or later

standard versions.
This parameter activates or deactivates the
Protection against protection against overcurrent of de 24 V-
power supply in CAN of group of lifts. 0: No
410 overcurrent in CAN of group
It shall be set to value 0-No if the lift MCB 1: Yes
of lifts
board is a V1. If the MCB is a V2, the value to
be set is 1-Yes.
This parameter determines, in seconds, the
411 Extractor timer from 0 to 256 seconds
time for values 1, 2 and 3 of parameter 412.
Value 0: Without extractor / fan
Value 1: Associated to every lift start and to a
timing set to parameter 411. It activates the
extractor at starting, during the entire travel,
and the time added at parameter 411. That
time will run from the lift stopping.
Value 2: Associated to every lift stopping and 0: Without extractor
to a timing set to parameter 411. It activates 1: Every lift start
the extractor at a service completion. The 2: Every lift stopping
running time is the value set to parameter 3: With monostable
412 Function extractor in car
411 and it will run from the lift stopping until actuator
the time ends or until a new lift start. 4: With bistable
Value 3: Associated to a monostable actuator actuator
on the COP. In this mode, when activating
the relevant input on CAR board, the
extractor activation remains during all the
time set to parameter 411, from the moment
of the input activation. During the timing, if
the actuator is pressed again, the extractor is
deactivated.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Value 4: Associated to bistable actuator on

the COP. In this mode, when activating the
relevant input on CAR board, the activation of
the extractor output remains as long as the
CAR board input is activated.

Remarks:
Values 1, 2 and 3 will be necessarily
associated to a timing value. The timing value
0 of parameter 411 will only be allowed for
value 0 of parameter 412.
Values 3 and 4 will be necessarily associated
to one of the CAR board inputs.
For any value, 1, 2, 3 and 4, of this
parameter, if the communication between
CAN-A and CAN-M is lost, the extractor
output shall be activated, in such a way any
problem in CAN-M remains without effect on
the extractor activation.
3 and 4 will be the values available in any
controller mode, also for assembly and rescue
modes.
No. of attempts for opening This parameter determines the number of
attempts for opening the doors the controller
the doors when a safety
413 performs when detecting a safety chain from 0 to 5
chain bypass or a lock is
bypass or a lock before displaying the
detected relevant error. (Errors F0355, F0356, etc.)
This parameter determines whether the car is 0: No
414 second COP in car
provided with a second COP. 1: Yes
This parameter determines, in tenths, the
Time for detecting stuck
415 time it takes for the controller to detect that 0..50
contactor
the contactor is stuck.
0: Without function
416 1: Monitoring of the
418 Function of terminal EA1, It determines a function for terminal EAx, circuit for governor
420 EA2, EA3, EA4 on ALIM board located on the ALIM board. remote triggering
422 2: Monitoring of shaft
lighting
It determines the logic for activating the
function defined for the input EAx on ALIM
board:
417
419 Logic of terminal EA1, EA2, - Presence of 24 Vdc-voltage at the input 0: Without 24 VDC
421 EA3, EA4 on ALIM board activates the function already assigned at 1: With 24 VDC
423 previous parameter
- Absence of 24 Vdc-voltage at the input
activates the function already assigned at
previous parameter
It determines the relay KA1 function 0: Without function
(terminal C1/NC1/NA1). 1: Activation of bypass
Function of relay KA1 on If value 1 is set here, parameter 425 shall be check on car door
424
ALIM board also set to value 1. series
If value2 is set here, then parameter 425 2: Activation of non-
shall be set to value 0. MP inverter
It determines the operation logic of the
voltage-free changeover contact C1/NC1/NA1
on ALIM board for the function defined at
Logic of relay KA1 on ALIM 0: C1-NC1
425 parameter 424.
board 1: C1-NA1
If it is contact closed, it will be C1 - N1; if it is
contact open, it will be C1 - NA1.
It determines the relay KA2 function 0: Without function
(terminal C2/NC2/NA2). 1: Activation of bypass
Function of relay KA2 on If value 1 is set here, parameter 427 shall be check on car door
426
ALIM board also set to value 1. series
If value2 is set here, then parameter 427 2: Activation of non-
shall be set to value 0. MP inverter
Logic of relay KA2 on ALIM It determines the operation logic of the 0: C2-NC2
427
board voltage-free changeover contact C2/NC2/NA2 1: C2-NA2

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

on ALIM board for the function defined at

parameter 426.

If it is contact closed, it will be C2 - N2; if it is

contact open, it will be C2 - NA2.
The value 0 deactivates the sound signal
informing that the sequence of push buttons
performed on the inspection panel is wrong.
It sounds because the common push button
Sound indicator of an error in 0: deactivated
428 has been pressed first, then the direction
the pressing sequence 1: activated
push button, but the right way is to press the
direction push button and after the common
one. Value 1 is to get this information
activated.
It enables the fire brigade keyswitch in car to
start the PHASE 2 of the fire operation, as per
0: No
429 Fire brigade keyswitch in car EN 81-72.
1: Yes
The keyswitch input shall be set at one of
following parameters: 99, 101, 103 ,105.
0: No function
1: Key switch for door
locking
2: Key switch for lift
out of service
3: Key switch for
priority of car calls
4: Car key switch for
fire brigade
5: Key switch for
authorised personnel
430 Function of terminal EA1, 6: An external element
It determines a function for EA1 terminal
432 EA2, EA3, EA4 of CAR2 board activates the COP
located on the CAR2 board or EA1 terminal
434 or EA1, EA2, E15, E16 of 7: Extractor 4
located on CEC2_1 board.
436 CEC2_1 board 8: Car call push button
to level 13 (only for
CAR2 board)
9: Car call push button
to level 14 (only for
CAR2 board)
10: Push button for
door opening
extension
11: Push button for
door opening of access
2 as per EN 81-72
Set the activation logic of the function defined
for the input EAx of CAR2 board or Exx of
CEC2_1 board:
431 Logic of terminal EA1, EA2,
433 EA3, EA4 of CAR2 board or - With voltage of 24V DC at the input, it 0: Without 24 VDC
435 EA1, EA2, E15, E16 of activates the function assigned at previous 1: With 24 VDC
437 CEC2_1 board parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: No function
1: Key switch for door
locking
2: Key switch for lift
Function of terminal SA3, out of service
438 It determines a function for SAx terminal
SA4 of CAR2 board or S15, 3: Key switch for
440 located on the CAR2 or Sxx of CEC2_1 board.
S16 of CEC2_1 board priority of car calls
4: Car key switch for
fire brigade
5: Key switch for
authorised personnel

4
This value is to be set when values 3 or 4 have been assigned to parameter 412.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

6: An external element
activates the COP
7: Extractor 5
8: Car call push button
to level 13 (only for
CAR2 board)
9: Car call push button
to level 14 (only for
CAR2 board)
10: Push button for
door opening
extension
11: Push button for
door opening of access
2 as per EN 81-72
Set the activation logic of the function defined
for the output SAx of CAR2 board or Sxx of
CEC2_1 board:
Logic of terminal SA3, SA4 of
439 - With voltage of 24V DC at the output, it 0: Without 24 VDC
CAR2 board or S15, S16 of
441 activates the function assigned at previous 1: With 24 VDC
CEC2_1 board
parameter.
- Without voltage of 24V DC at the output, it
activates the function assigned at previous
parameter.
442
Function of terminal XJ15,
444 It determines a function for XJxx terminal
XJ16, XJA1, XJA2 on CEC2_1 0: No function
446 located on the CEC2_1 board,
board
448
Set the activation logic of the function defined
for the input XJxx of CEC2_1 board:
443
- With voltage of 24V DC at the input, it
445 Logic of terminal XJ15, XJ16, 0: Without 24 VDC
activates the function assigned previous
447 XJA1, XJA2 on CEC2_1 1: With 24 VDC
parameter.
449
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
450
Function of terminal XJ15,
452 It determines a function for XJxx terminal
XJ16, XJA1, XJA2 on CEC2_2 0: No function
454 located on the CEC2_2 board,
board
456
Set the activation logic of the function defined
for the input XJxx of CEC2_2 board:
451
- With voltage of 24V DC at the input, it
453 Logic of terminal XJ15, XJ16, 0: Without 24 VDC
activates the function assigned previous
455 XJA1, XJA2 on CEC2_2 1: With 24 VDC
parameter.
457
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
Length of ZS magnet at top Determines, in mm, the ZS magnet length at
458
level top level.
Length of ZS magnet at Determines, in mm, the ZS magnet length at
459
bottom level bottom level.
0: All
1: Alerts
2: Information
Set the events to be logged and saved in the 3: Telephony
460 Log of events
controller memory. 4: Alerts + Information
5: Alerts + Telephony
6: Information +
Telephony
When activating this landing push button, the 0: No
Push button of discriminated
461 lift of the group that will answer a determined 1: Call when moving
call
landing call is selected. downwards

5
This value is to be set when values 3 or 4 have been assigned to parameter 412.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

The chosen lift shall fulfil the following 2: Call when moving
conditions: upwards
• To be a lift providing service to all the
landings. This usually happens in the event of
group of asymmetrical lifts where one or
more lifts have, at least, one level less than
the other ones, at an extreme floor of the
run. The possibility to apply this option to an
intermediate floor is not considered.
• If one of the lifts does not serve the top
level, when activating the push button of
discriminated call, the other lift attending this
floor will respond, when moving upwards.
Value 2 "Call when moving upwards" shall be
set to the parameter.
• If, conversely, one of the lifts does not
serve the bottom level, when activating the
push button for discriminating a call, the
other lift attending this floor will respond,
when moving downwards. Value 1 "Call when
moving downwards" shall be set to the
parameter.
The signal will be activated when the lifts
reaches the floor level and at the same time
the command for opening the doors is issued.
By default, the lighting will be on for 2
seconds, unless another time set to
parameter 463.
Signal for activating the 0: No
462 The signal will only be activated in normal
landing floor lighting 1: Yes
operation mode. For any other operation
mode and state of the lift, this signal will be
deactivated.
The operation mode to be set to LOB board
shall be 1103 or 1113, like parameter 204
and following.
Set, in seconds, the timer of landing floor
463 Timer of landing floor lighting 2 to 999 s
lighting determined at parameter 462.
Photocell deactivation when When the controller does not send any
0: No
464 no command is sent to the command for opening or closing to the
1: Yes
doors operator, the photocell is deactivated.
This function is only valid for group of lifts.
Compared to the total number of building
stops, it allows to set how many levels of the
Number of levels not served
shaft bottom part are not served by this lift.
465 in the bottom area
For all the lifts of the group, the total number
(asymmetric lifts)
of levels considered is always equal to the
total number of floors in the building,
regardless of the floors served by each lift.
This function is only valid for group of lifts.
Compared to the total number of building
stops, it allows to set how many levels of the
Number of levels not served
shaft top part are not served by this lift.
466 in the top area (asymmetric
For all the lifts of the group, the total number
lifts)
of levels considered is always equal to the
total number of floors in the building,
regardless of the floors served by each lift.
0: For a machine
Set the controller architecture depending on
roomless lift
475 Controller architecture whether the lift is with a machine room or
1: For lift with a
machine roomless.
machine room
This function allows to make calls from the
LOP/s when the key switch is activated.
It applies to the floor push buttons which 0: No
Key switch at landing floor have been determined at parameter 1: One per each floor
479
for authorised personnel “operation mode of the LOP associated to the 2: One for all the
connector pack x”. floors
This function allows to make calls from the
LOP/s when the key switch is activated.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

It applies to pushbuttons of levels which have

been determined at parameter “operation
mode of the LOP associated to the connector
pack x”.
Set to 0: No, this function does not apply
Set to 1: This function applies to the
pushbuttons of the levels determined in
parameter "Operating mode of the
pushbutton panel associated with the
connector pack" Mode 1124, 1125, 1126 and
1127
Set to 2: This function applies to all the
pushbuttons of all levels. On the level or
levels where the keyswitch is located, the
parameter "Mode of operation of the
keyswitch associated with the connector
package" must be set, Mode 1124, 1125,
1126 and 1127.
Example with value 1:
In a 5-stop lift, there are 3 pushbuttons with
call restricted for authorised personnel on
levels 1, 3 and 5. Parameters 204, 210 and
216 are configured with the value "Mode 124,
1125, 1126 or 1127".
Example with value 2:
In a 5-stop lift, if the key is in level 1,
parameter 204 will be set to value "Mode
1124, 1125, 1126 or 1127".
The function will be activated when the load
read in the car is equal to or greater than the
% of the rated load stated in the parameter.

When the "Full function" is activated:

Activation of "Full lift"
523 - The controller will not answer registered
function
landing calls, except when they coincide with
car calls. Even if it does not answer the
registered calls, it will keep the records and
will continue to register the new calls
generated.
Set the activation time, in seconds, of KARL
Activation time of KARL
533 relays located REV/A board for telephone
relays on REV/A board
calls.
Maximum and minimum Determine whether the lift is provided with a 0: No
534
pressure switch maximum and minimum pressure switch. 1: Yes
The MCB board replicates the ZD signal
obtained from the SASE board to the
535 INVERTER unit. 0: No
Function of ESVx terminal on
537 1: ZD signal
MCB board
539 The MCB board replicates the ZS signal 2: ZS signal
obtained from the SASE board to the
INVERTER unit.
Set the activation logic of the function defined
for the input/output ESVx of MCB board.

If it is an input:
- With voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
- Without voltage of 24V DC at the input, it
536
Logic of ESVx terminal on activates the function assigned at previous 0: Without 24 VDC
538
MCB board parameter. 1: With 24 VDC
540
If it is an output:
- With voltage of 24V DC at the output, when
the function assigned at previous parameter
is activated.
- Without voltage of 24V DC at the output,
when the function assigned at previous
parameter is activated.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Set the position of doors when the car is

parked at this floor. 0: Default
10016 Position of doors in idle state 1: Closed
0: The default value is the value set to 2: Open
parameter 6.
This parameter sets the floors that will be
restricted due to the different functions which
can be set up.
Example: 0: No
1002 Restricted floor It shall be set to value 1-Car keyswitch for 1: Car key switch for
authorised personnel, when this level is authorised personnel
required to comply with the specifications of
the parameter "Car key for authorised
personnel".
Set the access code to make calls to this floor
1003 Code for car calls
from the car:
Symbol identifying this floor within the display
1004 Floor identification
sequence.
1: 1
2: 2
3: 1 -2
1005 Available accesses Assign the available accesses for this floor. 4: 3
5: 1 -3
6: 2 -3
7: 1 -2-3
Modify the car stopping position for adjusting
1006 Car stopping accuracy
it to the floor level.
Set, in mm, the point within the travel where
1007 Braking distance the car starts the process of braking and
stopping at floor level.
Set the floor provided with selective double 0: No
1008 Selective double landing
landing. 1: Yes
If the lift is provided with the fire operation,
this parameter will allow the activation of the
evacuation access set for this purpose at the
designated level of the building. In this case,
this parameter will be configured for this level
only.
If the lift is provided with the firefighter 0: Default access
Access for operation, this parameter will allow the 1: Access 1
1009
evacuation/protected activation of the access protected against fire 2: Access 2
at every level. In this case, the parameter 3: Access 3
shall be configured for all the levels.
If the parameter is set to value 0 (default
access), in the event of multiple accesses, the
controller will select the operator assigned
with the lowest number among all the
accesses activated at this level.
Set the speed bench to be used by the
inverter to carry out the travels, in both 0: Default
10107 Activation of speed benches
directions up and down, between this level 1: 2nd. speed bench
and the one immediately above.
This parameter is intended for the use of
external elements such as a card reader or
Enabling a call via an numeric keypad. 0: No
10118
external element 1: Yes
Set to Yes value, the button of the related
level on the COP is disabled.

6
Parameters 1001 to 1020 are all associated to the same floor and, thus, they will be repeated for every floor existing in the installation.
7
Also applies to levels from 2 up to 32 and parameters 1030 -1050 - 1070 -1090 -1110 - 1130 - 1150 - 1170 - 1190 - 1210 - 1230
- 1250 - 1270 - 1290 - 1310 - 1330 - 1350 - 1370 - 1390 - 1410 - 1430 - 1450 - 1470 - 1490 - 1510 - 1530 - 1550 - 1570 - 1590
- 1610 – 1630.
8
Also applies to levels from 2 up to 32 and parameters 1031 -1051 - 1071 -1091 -1111 - 1131 - 1151 - 1171 - 1191 - 1211 - 1231
- 1251 - 1271 - 1291 - 1311 - 1331 - 1351 - 1371 - 1391 - 1411 - 1431 - 1451 - 1471 - 1491 - 1511 - 1531 - 1551 - 1571 - 1591
- 1611 – 1631.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Position of the stop at floor Parameter for reading only. It shows in mm

10129
level the position of the lift stop at this floor level.
1013..1020 No function yet Reserved for remaining setup of level 1 To be determined
0: Default
Set the door position of doors when the car is
1021 Position of doors in idle state 1: Closed
parked at this floor.
2: Open
Version the software-package
10000 Version the software-package comes from
comes from
Name of minimum template required for
10001 Minimum template setting up the parameters of this software
package.
Last reset date of travel It is the date of last time the partial counter
10002
partial counter of number of travels has been reset.
Last reset date of travel total It is the date of last time the total counter of
10003
counter number of travels has been reset.
It identifies the version of the group of
50000 API of adjustments
adjustment features. Only for reading.
It identifies the version of the group of test
50001 API of tests
features. Only for reading.
It identifies the version of PAN protocol. Only
50002 API of PAN
for reading.
It identifies the version of the group of
50003 API of sigma4lifts
sigma4lifts features. Only for reading.
It identifies the version of the group of
50004 API of verification systems
verification system features. Only for reading.
It identifies the version of the group of
50005 API of laboratory
laboratory features. Only for reading.
It identifies the version of the group of
50006 API of minimum template
minimum template features. Only to be read.
The partial number of travels is equal to
Partial counter of number of
51000 65535 x value of parameter 51000 + value of
travels (H)
parameter 51001
The partial number of travels is equal to
Partial counter of number of
51001 65535 x value of parameter 51000 + value of
travels (L)
parameter 51001
The total number of travels is equal to 65535
Total counter of number of
51003 x value of parameter 51003 + value of
travels (H)
parameter 51004
The total number of travels is equal to 65535
Total counter of number of
51004 x value of parameter 51003 + value of
travels (L)
parameter 51004

9
Also applies to levels from 2 up to 32 and parameters 1032 - 1052 - 1072 -1092 -1112 - 1132 - 1152 - 1172 - 1192 - 1212 - 1232
- 1252 - 1272 - 1292 - 1313 - 1332 - 1352 - 1372 - 1392 - 1412 - 1432 - 1452 - 1472 - 1492 - 1512 - 1532 - 1552 - 1572 - 1592
- 1612 – 1632.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

1.3 INVERTER unit

Id Name Help text Values

2: 10HP/400V AC
Identify the inverter model in terms of voltage 3: 10HP/220V AC
32001 Type of inverter
and power 4: 15HP/400V AC
6: 20HP/400V AC
Value consisting of 4 digits:
- Digit 1 (ones): Autoreset: Set the maximum no:
of errors permitted for 3 minutes allowing an
automatic reset of the device: When this number
is exceeded, the device requires a manual reset
via console or PC.
The default value of this digit is 5: If it is set to
0, the device will never be out of service.

- Digit 2 (tens): with synchronous machines, this

parameter value is 3 and shall not be modified.

- Digit 3 (hundreds): check of contactors in idle

state:
• 0: activated
• 1: deactivated

The default value of this digit is 0 (activated):

However, with the twofold aim of being able to
carry out tests and avoiding getting the lift out of
order (only in a temporary way), it can be set to
1.
32002 Errors and check
- Digit 4 (thousands: check of current sensors.

• 0: activated
• 1: deactivated

The default value of this digit is 0: Before every

starting, the inverter carries out a check of
current sensors, based on the offset value
obtained: Except for exceptional situations
(execution of some tests recommended by the
aftersales service), this parameter shall never be
set to 1 (deactivated).

A wrong reading of the current may lead to an

excess of voltage injected into the synchronous
motor: This could cause an irreversible damage
of the permanent magnets and the machine
would be unserviceable.

Thus, unless otherwise indicated by the MP

aftersales service, it is recommended to keep this
digit value to 0:
0: Deactivated
1: Interface of
Set whether the data monitoring via CAN is current/speed/voltage
32004 Monitoring via CAN
activated: 2: High-resolution
interface
3: Reserved
Determine whether the machine run direction
Setting of the machine run 0: Not reversed
32005 which is set on the direction command shall be
direction 1: Reversed
reversed or not.
This value consists of 2 digits: Set the data block
displayed on the Vía Serie console:
Selection of data block
32006 displayed on the Vía Serie Digit of ones: for the data displaying of sinusoidal
console and absolute encoder:
• 1: visible
• 0: non-visible

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Digit of tens: for the data displaying of current:

• 1: visible
• 0: non-visible
Set, in m/s, the speed of the car motion in
32256 Speed of inspection mode
inspection operation mode (maintenance).
There are 2 ways for detecting anomalies in
speed measuring: According to this parameter
value, the detection will be carried out in one way
or another:

a) Speed monitoring = 0: the maximum speed

allowed is 118% of the rated speed.

b) Speed monitoring > 0: percentage, up to 18%,

of maximum permissible deviation compared to
the commanded speed.

32259 Speed monitoring When the commanded speed is greater than the
set slow speed and the inverter detects 0 speed,
the failure 06.18.06 (motor blocked) appears.

When the inverter detects that the actual speed

is greater than the commanded speed, by the
indicated percentage, the failure 06.18.17
(overspeed) appears.

When the inverter detects that the actual speed

is lower than the commanded one, by the
indicated percentage, the failure 06.18.20
(motion in the opposite direction) appears.
Set, in m/s, the speed of the car motion when
Motion speed with assembly
32260 using the assembly remote control
remote control
(maintenance).
Set, in m/s, the fast speed for operations of
32261 Special fast speed position reset and learning procedure of the
positioning system (learning).
Set, in m/s, the slow speed for operations of
32262 Special slow speed position reset and learning procedure of the
positioning system (learning).
Set, in m/s, the rated speed of car motion during
32512 Rated speed of bench 1
a journey.
Set, in m/s, the approach speed to the
32513 Approach speed of bench 1
destination floor.
Determine, in seconds, how long will be the
32514 Acceleration time of bench 1
acceleration time to adjust the comfort.
Set the profile of the speed curve until the rated
speed is reached:

- If the value is greater than 1, the greater it is,

Profile of the acceleration smoother is the curve starting and less smooth is
32515
curve the end.

- If the value is lower than 1, the lower it is,

sharper is the curve starting and smoother is the
end.
Determine, in seconds, how long will be the
32516 Deceleration time of bench 1
deceleration time to adjust the comfort.
Set the profile of the speed curve until the
approach speed is reached:

- If the value is greater than 1, the greater it is,

Profile of the deceleration smoother is the curve starting and less smooth is
32517
curve the end.

- If the value is lower than 1, the lower it is,

sharper is the curve starting and smoother is the
end.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Determine, in mm, the distance required by the

32518 Braking distance of bench 1 controller to stop the car in a comfortable way for
the passenger.
Set, in m/s, the rated speed of car motion during
32768 Rated speed of bench 2
a journey.
Set, in m/s, the approach speed to the
32769 Approach speed of bench 2
destination floor.
Determine, in seconds, how long will be the
32770 Acceleration time of bench 2
acceleration time to adjust the comfort.
Set the profile of the speed curve until the rated
speed is reached:

- If the value is greater than 1, the greater it is,

Profile of the acceleration smoother is the curve starting and less smooth is
32771
curve the end.

- If the value is lower than 1, the lower it is,

sharper is the curve starting and smoother is the
end.
Determine, in seconds, how long will be the
32772 Deceleration time of bench 2
deceleration time to adjust the comfort.
Set the profile of the speed curve until the
approach speed is reached:

- If the value is greater than 1, the greater it is,

Profile of the deceleration smoother is the curve starting and less smooth is
32773
curve 2 the end.

- If the value is lower than 1, the lower it is,

sharper is the curve starting and smoother is the
end.
Determine, in mm, the distance required by the
32774 Braking distance of bench 2 controller to stop the car in a comfortable way for
the passenger.
Activate/deactivate the linear ramp of speed at
starting.

It is recommended to be used in installations

0: Disabled
33024 Linear starting where the car tends to get stuck at starting: It is
1: Enabled
especially recommended in installations with
backpack frame or in those where, even with
arcade frame, the clearance on the guide rails is
not enough.
Set, in m/s, the final speed of the linear ramp of
33025 Linear starting: Speed
speed at linear starting.
Determine, in seconds, how long will be the linear
33026 Linear starting: Time
starting.
33280 Type of S-curve Determine the type of starting S-curve 2: Sinusoidal
Determine, in seconds, how long will be the
33285 Time of stopping curve
stopping curve.
Only valid for asynchronous motor in
voltage/frequency mode: Set, in %, the
33286 Levelling
adjustment of the commanded frequency with
regard to the load.
From a standpoint of the inverter, "short floor"
means that the car does not reach the rated
speed during a service: This may occur because:

• the distance from one floor to another is very

short, or
Adjustment of short floors:
33536 • the lift working at 1.6 m/s or at 1.0 m/s have
extension time
large stretch of acceleration: this is the reason
why during a service between consecutive floors
the rated speed is not met: This is the most
common case.

When a short floor is to be configured, the main

goal is that the car is not in motion at slow speed

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

for too long in order to avoid the service takes

longer than necessary.

For short floor adjustment, we have this

parameter and the next one.

When the inverter receives the signal of approach

speed, it makes the following:

• It continues a "little further" with the

acceleration ramp, i.e., with the speed increase:
This "little further" is determined by the
parameter of speed increase percentage: The
factory value is set to 50%: The greater it is, the
longer it will increase the speed.

• When the acceleration ramp is completed, the

inverter can keep the reached speed for a period
time calculated on the basis of the value set to
the time extension parameter.
From a standpoint of the inverter, "short floor"
means that the car does not reach the rated
speed during a service: This may occur because:

• the distance from one floor to another is very

short, or

• the lift working at 1.6 m/s or at 1.0 m/s have

large stretch of acceleration: this is the reason
why during a service between consecutive floors
the rated speed is not met: This is the most
common case.

When a short floor is to be configured, the main

goal is that the car is not in motion at slow speed
for too long in order to avoid the service takes
Adjustment of short floors: longer than necessary.
33537 increase percentage for
speed commanded For short floor adjustment, we have this
parameter and the previous one.

When the inverter receives the signal of approach

speed, it makes the following:

• It continues a "little further" with the

acceleration ramp, i.e., with the speed increase:
This "little further" is determined by the
parameter of speed increase percentage: The
factory value is set to 50%: The greater it is, the
longer it will increase the speed.

• When the acceleration ramp is completed, the

inverter can keep the reached speed for a period
time calculated on the basis of the value set to
the time extension parameter.
Set, in seconds, the time elapsed between the
33792 Delay in brake activation brake release command and the motor starts
rotating.
Delay in brake deactivation Set, in seconds, the time for transition from the
33793
before stopping speed control to the position control.
Set, in seconds, the time elapsed between the
Delay in brake deactivation
33794 brake deactivation and the supply cut to the
after stopping
motor when stopping.
Set, in seconds, the time it takes the contactors
Time it takes the contactors to get activated from the car motion command
33795 to get activated from the when starting.
motion command
This parameter value depends on the contactor

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

type used: Usually, the value shall not be

modified.

Its factory value is 0,25s.

Set, in m/s, the speed of transition when shifting
from speed control to position control.
33796 Speed of transition
Usually, the value shall not be modified.

its factory value is 0,0005 m/s.

Set, in digital units, the current value (close to 0)
from which the inverter stops injecting voltage to
Current value to deactivate the motor.
33797
the IGBT module
It is recommended to keep this parameter value
unchanged.
Set, in seconds, the maximum time permitted for
the drop of current.
Maximum time permitted for
33798
the current drop
It is recommended to keep this parameter value
unchanged.
Set, in seconds, the maximum extra time for the
Extra time to get the residual current to be equal to zero.
33799 residual current equal to
zero It is recommended to keep this parameter value
unchanged.
0: Deactivated
1: Activated, with
microswitches normally
Reading of the brake
33800 Determine the logic of brake microswitches. open (NO)
microswitches
2: Activated, with
microswitches normally
closed (NC)
The appropriate value for this parameter depends
on the machine profile.

The gearless machine brakes have a small

clearance: This is the reason why when the
supply to the motor is sharply cut at the end of
the stopping process and the brakes are already
applied, a snapping noise can be heard due to the
load effect: This noise occurs when the load
torque is transferred to the brakes: Depending on
the load and on the car position in the shaft, the
adaptation of the rotor to the clearance of the
brakes can be more or less sharp.

This effect can be eliminated by gradually

Time for the current drop
33801 removing the motor torque: This way, the rotor
after the brake is applied
adaptation will be smoother and the noise can
even disappear.

If the profile associated to the machine of this

installation is not available, this parameter value
can be adjusted, starting from the factory value,
carrying out arrivals at the top floor, with empty
car, and decreasing this time 0.10 s by 0.10 s,
until this shake and/or this noise is not felt
anymore: 0.20 s shall be added to the resulting
value.

This parameter value shall not be set high too

much, as the total stopping time would be
excessively increased:
Determine the maximum period during which the
inverter will keep the commanded 0 speed: When
33802 Maximum time at zero speed this time is elapsed, the inverter understands
there is an anomaly and it carries out a stopping
process.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

The factory value is 20s.

512: 512
Determine the number of pulses per encoder 1024: 1024
34304 Number of pulses per turn
turn. 2048: 2048
4096: 4096
Enables to choose the machine encoder type and 21: Endat
34305 Type of encoder
all the settings associated. 31: BissC
34560 Type of motor State the type of motor. 1: Synchronous
34563 Number of motor poles State the number of motor poles.
Set, in ohms, the machine resistance.

This parameter cannot be manually modified: It

34564 Resistance
just will be automatically modified as the result
of an autotuning procedure or when stating the
profile of a certain motor model.
Set, in milliseconds, the time constant of the
machine.
Time constant of the
34565 This parameter cannot be manually modified: It
machine
just will be automatically modified as the result
of an autotuning procedure or when stating the
profile of a certain motor model.
Set, in mH, the machine inductance.

This parameter cannot be manually modified: It

34566 Inductance
just will be automatically modified as the result
of an autotuning procedure or when stating the
profile of a certain motor model.
Set, in A, the rated current of the machine as it
34567 Rated current of the motor
appears on the nameplate.
Diameter of the machine
34569 Set, in mm, the diameter of the machine pulley.
pulley
Suspension of the 1: Suspension 1:1
34570 Set the suspension type of the installation.
installation 4: Suspension 2:1
Enter the code corresponding to the motor model
in order to state the machine profile (refer to the
table of machine models).
34572 Model of motor
This parameter value does not remain after the
required data are stocked into the parameters
which are associated to the machine profile.
PI control of magnetizing current: Stated in V/A.

The proportional constant of magnetizing current

and the integral time form the PI control of
magnetizing current.

For synchronous machines, as they are provided

Proportional constant of with permanent magnets, no energy is invested
34819
magnetizing current control in creating a magnetic field.

Thus, the target value for this control is to keep

this current to zero.

The values of these parameters can be set via the

autotuning procedure or when stating the
machine profile.
Integral time, in milliseconds, of PI magnetizing
current control.

Integral time of magnetizing

34820 Refer to the description of previous parameter.
current control
Do not modify unless you are told to do so by the
Aftersales staff: A special authorisation is
required to carry out the modification.
Proportional constant of PI control of torque current: Stated in V/A.
34821
torque current control

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

The proportional constant of torque current and

the integral time form the PI control of torque
current.

In the event of synchronous machines, as they

are provided with permanent magnets, no energy
is invested in creating the required torque: This
is the reason for its performance.

The values of these parameters can be set via the

autotuning procedure or when stating the
machine profile.

Do not modify unless you are told to do so by the

Aftersales staff: A special authorisation is
required to carry out the modification.
Integral time, in milliseconds, of PI torque
current control.

Integral time of torque Refer to the description of previous parameter.

34822
current control
Do not modify unless you are told to do so by the
Aftersales staff: A special authorisation is
required to carry out the modification.
Cut off frequency of current
34825 Set, in Hz, the low-pass filter frequency.
filter
The current offset is calculated after every
starting: This parameter determines whether the
0: After activating
calculation is made before or after activating
contactors
34826 Current offset calculation contactors.
1: Before activating
contactors
Do not modify unless you are told to do so by the
Aftersales staff.
Speed control: Stated in A/rd.s-1.

The speed control consists of a PI control of the

commanded speed over the measured speed.

In addition, the inverter distinguishes among the

different zones forming a complete service: This
is the reason why there are more than one
proportional constants and integration times,
each one corresponding to a specific journey
phase.

These parameters are part of the machine

profile: Nevertheless, sometimes the particular
Proportional constant of
35072 features of the installation require them to be
starting
modified, e.g.: in refurbishment.

The proportional constants tell the inverter how

to proceed in the event of a speed particular
deviation measured over the commanded speed:
The integration times state how long it will take
the inverter to stabilise the speed.
For instance, in an installation with guide rail
troubles, it is recommended to decrease the
proportional constants and/or slightly increase
the integration times: On a high-performance
installation, the proportional constants can be
increased and/or the integration times can be
slightly decreased.
Speed control: Stated in A/rd.s-1.
PI proportional constant of
35073
rated speed Refer to the description of "Proportional constant
of starting".
PI integral time of rated Speed control: Stated in seconds.
35074
speed

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Refer to the description of "Proportional constant

of starting".
Speed control: Stated in A/rd.s-1.
PI proportional constant of
35075
approach speed Refer to the description of "Proportional constant
of starting".
Speed control: Stated in seconds.
PI integral time of approach
35076
speed Refer to the description of "Proportional constant
of starting".
Speed control: Stated in seconds.
PI integral time of stopping
35077
speed Refer to the description of "Proportional constant
of starting".
The filter over the measured speed of the inverter
0: Filter deactivated
consists of the average calculation coming out
1: Average of 2
from a certain number of speed measures.
measures
2: Average of 4
This parameter states the number of measures to
measures
Filter of speed measured in get the average speed.
35079 3: Average of 8
motor
measures
The maximum value of this parameter is 5 (32
4: Average of 16
measures for getting the average).
measures
5: Average of 32
Do not modify unless you are told to do so by the
measures
Aftersales staff.
Stated in seconds.

This parameter states for how long the speed is

Analysis time for establishing analysed, during the rated speed period, for
35080
the rated speed stability determining whether it is stable or not.

Do not modify unless you are told to do so by the

Aftersales staff.
Stated in seconds.

This parameter states for how long the speed is

Analysis time for establishing analysed, during the approach speed period, for
35081
the approach speed stability determining whether it is stable or not.

Do not modify unless you are told to do so by the

Aftersales staff.
Internal parameter: For gearless machines, the
value shall be 10000.
Setting for speed control and
35082
measure
Do not modify unless you are told to do so by the
Aftersales staff.
Determine when the integral term of the speed
control shall intervene.
0: Integral term
- 0: only when the speed is stable activated only when
Intervention of the integral
35083 - 1: always the speed is stable
term of speed control
1: Integral term
The factory value is 1 (always) and it is always activated
recommended not to modify unless you are told
to do so by the Aftersales staff.
Determine whether the position control is
0: Deactivated: Most
activated or not and, if yes, how it shall operate.
undesirable with
gearless machines
The control position goal is to minimize the rotor
1: Activated, mode (a)
motion at the brake activation and deactivation:
at starting and
Thus, the position control operates at starting
stopping
35328 Position control mode and stopping: In every situation, it can work in
2: Activated, mode (b)
two different modes:
at starting and mode
(a) at stopping
(a) by means of forcing the rotor to maintain the
3: Activated, mode (b)
position it had before its opening.
at starting and
stopping
(b) by means of preventing the rotor motion, but

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

not forcing it to return to its initial position (i.e.:

before the brake opening).

The mode of position control at stopping is the

mode (a) in most cases: Nevertheless, the
control position at starting can be (a) or (b),
according to the installation features, as per its
performance and payload:

- For installations with high performance and low

payload, the mode (a) is recommended

- For installations with low performance and or

high payload, the mode (b) is recommended

More generally, the value 1 is recommended for

high-performance installations and the value 2
for low performance installations.
The greater is the value, the quicker the
proportional constant operates at starting.
Proportional constant at
35329
starting If the value is too low, a rollback can occur: If it
is too high, vibrations/noise can be generated at
starting.
Proportional constant of The greater is the value, the quicker the
35330
stopping proportional constant operates at stopping.
Set, in kHz, the switching frequency of the
35584 Switching frequency
inverter.
Set the modulation type of the inverter: At this
35585 Modulation type moment, the triangular mode (0) is the only one 0: PWM Triangular
admitted.
Value in microseconds.
35586 Downtimes
Do not modify this value unless you are told to
do so by the Aftersales staff.
Value in microseconds.
35587 Minimum width of pulse
Do not modify this value unless you are told to
do so by the Aftersales staff.
Set the adjustment of the current measure of
phase U.

Adjustment of the current This value is set during the process of adjustment
35840
measure phase U and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the adjustment of the current measure of
phase V.

Adjustment of the current This value is set during the process of adjustment
35841
measure phase V and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the adjustment of the current measure of
phase W.

Adjustment of the current This value is set during the process of adjustment
35842
measure phase W and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the gain of the bus voltage measured.
35843 Gain of bus voltage
This value is set during the process of adjustment
and check which is carried out at the factory.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the adjustment of the earth fault measure of
phase W.

This value is set during the process of adjustment

35844 Gain of earth fault voltage
and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the 0 of channel A.

This value is set during the process of adjustment

35845 Zero of channel A and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the 0 of channel B.

This value is set during the process of adjustment

35846 Zero of channel B and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set the amplitude of the sine encoder.

This value is set during the process of adjustment

35847 Amplitude adjustment and check which is carried out at the factory.

Do not modify this value unless you are told to

do so by the Aftersales staff.
This parameter value comes from the
autotuning: If the autotuning has been run in a
Coupling offset of the
35848 normal way, this value shall be 0.
absolute encoder
Never modify this parameter value.
This parameter value comes from the
autotuning: If the autotuning has been run in a
Coupling offset of the sine
35849 normal way, this value shall be 0.
encoder
Never modify this parameter value.
This parameter value comes from the
autotuning: It corresponds to the maximum
Peak value of the sine
35850 value from the readings of the sine encoder.
encoder
Never modify this parameter value.
The value consists of 3 digits.

It characterises the sine encoder used:

- Digit 1 (ones): its value comes from the

autotuning: It has to do with the rotating
direction of the sine encoder: 1 = direction
reversed; 0 = direction not reversed.

- Digit 2 (tens): its value comes from the

35851 Features of the sine encoder
autotuning: It has to do with the direction of the
electrical angle: 1 = direction reversed; 0 =
direction not reversed.

- Digit 3 (hundreds): it determines the self-

adjustment activation of the sine encoder: This
value shall be 1.

In most cases, the value of this parameter shall

be 100.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Do not modify this value unless you are told to

do so by the Aftersales staff.
Set, from 0,10 to 0,30 m/s, m/s, the car speed
in rescue mode.
36097 Speed in rescue mode
This parameter depends on the machine profile:
Do not modify its value.
Set, in seconds, the acceleration time in rescue
mode.
36099 Acceleration time
This parameter depends on the machine profile:
Do not modify its value.
Set, in m/s, the final speed of the initial ramp of
speed in rescue mode.
36100 Starting speed
This parameter depends on the machine profile:
Do not modify its value.
Determine, in seconds, how long will be the initial
ramp in rescue mode.
Time for the starting
36101
acceleration
This parameter depends on the machine profile:
Do not modify its value.
In order to protect and guarantee the rescue
completion, the maximum current of output to
motor is limited to twice the quantity set to this
36102 Rated current parameter.

This parameter depends on the machine profile:

Do not modify its value.
Limit the maximum, speed from 0,10 to 0,30
m/s, during a rescue process: If the speed
measured during this process is greater than this
parameter value, the overspeed failure
(06.18.17) is generated.
Maximum speed in rescue by
36103
means of imbalance load When the inverter short-circuits the motor
phases, the speed reached by the car depends on
the machine, the installation performance, and
the proper counterbalancing: To be EN 81-20
compliant, this value shall be set to a maximum
of 0.30 m/s.
Allow the machine autotuning run: To run it, set
the value 09999 to this parameter: This process
applies only to synchronous motors: Before
executing it, make sure that the parameter
"machine rated current" is the right one for the
machine which shall be without load (i.e., no
cable on its pulley, the car and counterweight
suspended).

The autotuning run consists of the following steps

with the MP ecoGO tools APP for PC of the Vía
Serie console:

36608 Autotuning * STEP 1: Shift the controller to the inspection

mode or the MES mode.

* STEP 2: Check that the value set to the

parameter "machine rated current" is like the one
shown on the nameplate.

IMPORTANT REMARK: A wrong value set to this

parameter may cause a damage to the machine:
If the value is unknown or inaccessible, do not
run the autotuning.

* STEP 3: Autotuning activation; set this

parameter to 09999.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

* STEP 4: Exit the setting mode.

* STEP 5: The console will display, alternately

and flashing, StArt and tunin.

* STEP 6: Keep on pushing the Up/Down button

in MES mode or on the assembly remote control:
Throughout the process, the message tunXX,
where XX is the percentage of process
completion, will be displaying.

* STEP 7: If the process is completed without

errors, the console will display SAVIN flashing.

At this moment, the parameter values obtained

from the autotuning process are being recorded.

* STEP 8: At the end, the console will display,

alternately and flashing: tunin and end.

IMPORTANT: THIS IS THE MOMENT, NEVER

BEFORE, WHEN YOU CAN STOP PRESSING THE
UP/DOWN BUTTON AS THE PROCESS HAS BEEN
COMPLETED.
Activate the process of adjustment of current
sensors.

During this process, the machine brake is not

released, so that there is NO NEED to suspend
the car and the counterweight.

It is recommended to run this process if

vibrations are appreciated at rated speed or at
low speed.

The adjustment process of sensors consists of the

following steps with the MP ecoGO tools APP for
PC of the Vía Serie console:
* STEP 1: Shift the controller to the inspection
mode or the MES mode.

* STEP 2: Activate the adjustment of current

sensors by setting this parameter to value 00001.

* STEP 3: Exit the setting mode.

Adjustment of current 0: Deactivated
36609
sensors 1: Activated
* STEP 4: The console will display, alternately
and flashing, StArt and ADJin.

* STEP 5: Keep on pushing the Up/Down button

on the command panel or the assembly remote
control: Throughout the process, the message
ADJ.XX, where XX state the different ongoing
phases.

The process will take 30 to 45 seconds during

which the machine shall remain motionless and
the brake deactivated.

* STEP 6: If the process is completed without

errors, the console will display SAVIN flashing.

At this moment, the current setting parameters

are being recorded.

IMPORTANT: AT THIS POINT, THE UP OR DOWN

BUTTON SHALL REMAIN PRESSED.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

* STEP 7: At the end, the console will display,

alternately and flashing: ADJin and end.

IMPORTANT: THIS IS THE MOMENT, NEVER

BEFORE, WHEN YOU CAN STOP PRESSING THE
UP/DOWN BUTTON AS THE PROCESS HAS BEEN
COMPLETED.
Set, in Hz, the specific frequency of switching for
the sensor adjustment and the autotuning
processes.

If the autotuning run does not exceed 0%, there

may be two causes:
Frequency of switching for
36610 the sensor adjustment and
a) Rated current of the machine too low with
the autotuning
regard to the input voltage.

b) Switching frequency.

It is recommended to decrease the rated current

and/or the switching frequency.
Determine for how long the signal of brake
microswitches will be analysed.
Through the reading of brake microswitches, the
inverter determines the state of the disks.
There are two possible failures associated to
these readings:

1) The brakes are not anymore in the desired

Sampling time for brake state.
36865
microswitches
2) There are noise troubles interfering in these
reading microswitches.

Well, this is the time it takes to analyse whether

there are noise troubles or not.

It is recommended to keep the factory value

(2.00 s).
Internal parameters for setting the current filter.

With value 0, the inverter itself will assign the

proper value for this constant of phase
37120 Damping factor
adjustment: Otherwise, the inverter will assume
the value set.
Do not modify this value unless you are told to
do so by the Aftersales staff.
Internal parameters for setting the current filter.

With value 0, the inverter itself will assign the

Constant of phase proper value for this constant of phase
37121
adjustment adjustment: Otherwise, the inverter will assume
the value set.
Do not modify this value unless you are told to
do so by the Aftersales staff.
Sign of the value for
Sign of the parameter value for adjusting the 0: Negative
37376 adjusting the levelling
levelling position. 1: Positive
position
Adjustment of the levelling position.

Make a travel upwards and another one

downwards to the same intermediate floor of
Value for adjusting the
37377 the travel: The difference, in tenths of a
levelling position
millimetre, resulting between the car stopping
level in upwards and the car stopping level in
downwards will be the value to be set to this
parameter.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Set to value Yes, the position corrections

Position corrections 0: No
37379 detected by the inverter during a travel are
automatically applied 1: Yes
automatically applied.
Set, in mm, the maximum value for automatic
Threshold for automatic position correction supported by the inverter. If
37380 0...100
position correction this value is exceeded, the inverter will activate
a position reset.
Enabling positioning It enables sending information related to 0: No
37381
statistics positioning corrections made during a travel. 1: Yes
In case the controller is switched off for any
reason, it allows you to set the validation
0: Brake state
criteria for the status changes of the ZS and ZD
1: Auxiliary input ESV1
37384 Validating the magnet pulses magnets that will be used by the drive.
2: Auxiliary input ESV2
Depending on the value assigned in this
3: Auxiliary input ESV3
parameter, the drive will use the information
from the device that is set.
0: CAN REV/M
Determine whether the reading of ZD signal is
1: Auxiliary input ESV1
37385 ZD-signal reading achieved by means of CAN communication or
2: Auxiliary input ESV2
via any ESVx auxiliary input.
3: Auxiliary input ESV3
0: CAN REV/M
Determine whether the reading of ZS signal is
1: Auxiliary input ESV1
37386 ZS-signal reading achieved by means of CAN communication or
2: Auxiliary input ESV2
via any ESVx auxiliary input.
3: Auxiliary input ESV3

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

1.4 LINK board

Id Name Help text Values

1st alarm telephone number for calls

40001 Alarm 1 telephone number
generated from the COP.
2nd alarm telephone number for calls
40002 Alarm 2 telephone number
generated from the COP.
3rd alarm telephone number for calls
40003 Alarm 3 telephone number
generated from the COP.
Alarm telephone number for calls
Alarm telephone number for generated from the car roof button or the
40004
technician pit button or AUDIO boards, only accessible
for the technician.
Telephone number for maintenance calls
Telephone number for which are automatically generated by the
40005
maintenance LINK board to report any operation fault in
the installation.
ID identifier in protocols such Installation identifier for protocols such as
40006
as CPC, P100 and CPMAC CPC, P100 and CPMAC.
By means of a text string associating the
description for this LINK board registered
40007 LINK board identification
within sigma4lifts, the maintenance
company sets the identification name.
40008 Software version Id of the present software version
Hardware identification of the board This
40009 IMEI
value is taken from the GSM/GPRS module.
40010 ICCID Series number of the SIM card.
40011 IMSI Phone number of the SIM card.
Simplified report about the general state
of the LINK board: It is periodically sent,
40012 Hardware state
according the value set to parameter
41029.
Year/month/Day - Hour/Minute/Second -
Date and time (RTC
40013 synchronised with the net or the SIGMA
synchronised with the net)
server: (Real Time Clock)
Username in the net of the Username in the net of the telecom
40014
telecom company company for the registration.
Password in the net of the telecom
40015 Password
company for the registration.
IP address of the IP address assigned to the communication
40016
communication device device by the network operator.
40017 IP address of the DNS server IP address of the DNS server for addresses.
IP addresses with
IP addresses with permissions to access
40018 permissions to access this
this LINK board in order to receive data.
LINK board: Firewall
Mask applied to the IP addresses with
40019 Firewall mask
access permission for receiving data.
IP address of SIGMA main
40020 IP address of SIGMA main server.
server
IP address of the backup server for data
IP address of SIGMA reception: The data are sent to this server
40021
secondary server in the event there is a connection failure
with the main server.
UDP port of SIGMA server to which the data
40022 UDP port of SIGMA server
messages are sent.
40023 IP of the IPs server IP server address of IP dynamic addresses.
UDP port of the IP server to which the
40024 UDP port of the IP server
requests of final IP address are sent.
File directory path in SIGMA
40025 File root directory in SIGMA server.
FTP server
40026 Serial number of LINK board Serial number of LINK board.
40027 PIN code of SIM card PIN safety code of SIM card.
Access safety code for setting the board
40028 Programming access code
parameters.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

40029
Telephone number 1, 2, 3, 4, 5 to which the
40030
Telephone number 1, 2, 3, 4, LINK board can send voice calls, even
40031
5 of white list for voice calls though calls are forbidden to the group it
40032
belongs to.
40033
Telephone number 1, 2, 3 with which the
40034 Telephone number 1, 2, 3 of
LINK board can exchange CSD data, even
40035 white list for data
though calls are forbidden to the group it
40036 communication
belongs to.
Telephone number for Telephone number to which the reported
40037
receiving SMS events via SMS are sent.
Telephone number 1, 2 of Telephone number 1, 2 enabling the
40038
white list for temporary activation of the temporary context on the
40039
context mode board.
Telephone number for Telephone number for remote and
40040 activating the debugging temporary activation of the debugging
mode mode.
APN name of the service
40041 APN name of the network operator.
provider
Phone number to which periodic test calls
40042 Phone number for test calls
are directed, as per EN 81-28 requirement.
ID for CPC, P100 and CPMAC protocols
40043
associated to the phone number 1, 2, 3: If
40044 ID for alarm phone 1, 2, 3
no value is set to this parameter, the
40045
general ID is used.
ID for CPC, P100 and CPMAC protocols
ID for technician alarm associated to the technician alarm phone:
44046
phone If no value is set to this parameter, the
general ID is used.
ID for CPC, P100 and CPMAC protocols
associated to the maintenance phone: If no
40047 ID for maintenance phone
value is set to this parameter, the general
ID is used.
ID for CPC, P100 and CPMAC protocols
40048 ID for test phone associated to the test phone: If no value is
set to this parameter, the general ID is use
40049 Path to FTP protocol server Path to access the FTP server
User to access FTP protocol
40050 User to access the FTP server
server
Password to access FTP
40051 Password to access the FTP server
protocol server
It allows to choose the preferential
telephone operator for connecting to a
GMS/GPR network. If it is not available,
Selection of preferential
40052 the automatic selection mode will be
telephone operator
enabled.
Type: text (code of the operator selected /
blank text: automatic)
40053 ICCID2 Series number of the second SIM card.
Version the software comes Name of the version this board software
40054
from comes from
Set the periodicity for the device to carry
out a test call:
41001 Periodicity of the TEST call
0: Deactivated
1 to 9: Days up to next TEST call
Set the number of rings required to pick up
the phone and receive the call:
41002 Automatic reply
0: Deactivated
1 to 9: Rings up to picking up
0: None
Communication protocol via Set the alarm protocol via remote 1: CPMAC
41003
tones communication. 2: CPC
3: P100

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Set the code for external line when there is

a telephone switchboard: after dialling the
Tone for external line when first digit of the alarm telephone number,
0: No
41004 there is a telephone the device inserts a pause of 3 seconds:
1: Yes
switchboard This procedure turns the first digit into the
code for reaching an external line: Any
value from 0 to 9 can be set to this code.
When this function is activated, the alarm
0: Not required
41005 Alarm call received call receiver shall confirm the reception of
1: Required
the alarm call by pressing "4".
When this function is activated, the test call
0: Not required
41006 Test call received receiver shall confirm the reception of the
1: Required
TEST call by pressing "4".
Activate the emission of a call progress 0: Deactivated
41007 Sound identification
tone during the alarm calls. 1: Activated
Set, in volts, the warning threshold for low
battery:
0: Deactivated
Warning threshold for low
41008 1: Threshold 1 (11.2 V)
battery
2: Threshold 2 (11.0 V)
...
9: Threshold 9 (10.0 V)
Set the maximum number of voice calls per
day:
41009 Limit of calls per day 0: Deactivated
1 to 255: No: of voice calls permitted per
day
Set the maximum number of data packets
per day:
41010 Limit of data packets per day 0: Deactivated
1 to 255: No: of data packets permitted per
day
Enable the filtering of voice calls to any
Use of white list for call 0: Deactivated
41011 destination which is not included in the
filtering 1: Activated
voice call white list.
Enable the activation of fastDialling
function: The code associated to the phone 0: Deactivated
41012 fastDialling function
number included in the voice white list will 1: Activated
be dialled:
Activate the call barring for any outgoing
General barring of outgoing 0: Deactivated
41013 voice call to any destination, but the
calls 1: Activated
incoming voice calls remain enabled.
Enable the LINK board to operate as a
telephone.
If the parameter is set to “Deactivated” 0: Deactivated
41014 Carrier of voice
value, the LINK board will only operate as 1: Activated
a data link, for connecting to sigma4lifts
servers.
Carrier of events via UDP Enable the report of events via UDP data 0: Deactivated
41015
protocol protocol. 1: Activated
Carrier of events via TCP Enable the report of events via TCP 0: Deactivated
41016
protocol protocol. 1: Activated
Carrier of events via FTP Enable the report of events via FTP data 0: Deactivated
41017
protocol protocol. 1: Activated
Carrier of events via CSD Enable the report of events via CSD data 0: Deactivated
41018
protocol protocol. 1: Activated
Carrier of events via DTMF Enable the report of events via DTMF data 0: Deactivated
41019
protocol protocol. 1: Activated
0: Deactivated
41020 Carrier of events via SMS Enable the report of events via SMS.
1: Activated
0: No
It informs whether the lift is connected to
41021 sigma4lifts 1: Yes
the sigma4lifts service
2: Automatic detection
It informs whether the SIM inserted into 0: No
41022 SIM card supplied by MP
the device is supplied by MP 1: Yes

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

0: Without context
1: Temporary context
Set the data context mode with any
41023 Context mode 2: Temporary context with
network operator.
report
3: Permanent context
Set, in milliseconds, how long will be the
DTMF tones emitted by the device.
41024 Time for DTMF tones ON
0 to 255 ms.
Set, in milliseconds, how long will be the
pause between DTMF tones emitted by the
41025 Time for DTMF tones OFF
device.
0 to 255 ms.
0: Automatic
1: FR
Determine the voice codec used in GSM 2: EFR
41026 GSM codec
communications. 3: HR
4: AMR-FR
5: AMR-HR
0: 0 dB
Set, in dB, the gain level applied to the 1: 2 dB
41027 Gain level from PCM to GSM audio coming out from PCM port and going 2: -2 dB
to the GSM network 3: 5 dB
4: -5 dB
0: 0 dB
Set, in dB, the gain level applied to the 1: 2 dB
41028 Gain level from GSM to PCM audio coming out from GSM network and 2: -2 dB
going to the PCM network. 3: 5 dB
4: -5 dB
Period, in minutes, for next report about
Periodicity of simplified the device hardware state to be sent.
41029
report about hardware state 0: Deactivated
1 to 255 min
Set the remote identification protocol for
0: None
41035 Protocol for remote the alarm call associated to the alarm
1: CPMAC
41036 communication of alarm phone 1, 2, 3: If no value is set to this
2: CPC
41037 phone 1, 2, 3 parameter, the general remote ID for alarm
3: P100
calls is used (41003).
Set the remote identification protocol for
0: None
Protocol for remote the alarm call associated to the technician
1: CPMAC
41038 communication of technician alarm phone: If no value is set to this
2: CPC
alarm parameter, the general remote ID for alarm
3: P100
calls is used (41003).
Set the remote identification protocol for
0: None
Protocol for remote the alarm call associated to the
1: CPMAC
41039 communication of maintenance phone: If no value is set to
2: CPC
maintenance phone this parameter, the general remote ID for
3: P100
alarm calls is used (41003).
0: Generated by the
network
Choose the method for the synthesis of
41040 Generator of DTMF tones 1: Stocked at microSD
DTMF tones.
card
2: Synthesized
Gain applied to the PCM audio sampling
41041 DTMF detection - Gain
before entering the DTMF detector.
Highest threshold applied to the circuit of
41042 DTMF detection - Threshold 1
DTMF tone detection.
Highest lower threshold applied to the
41043 DTMF detection - Threshold 2
circuit of DTMF tone detection.
0: Voice call
Channel for reporting the Choose the channel for reporting the
41044 1: SMS
periodic test results periodic test results.
2: Data - UDP
0: Voice call
Channel for reporting the low Choose the channel for reporting the low
41045 1: SMS
battery state battery state.
2: Data - UDP
State, in minutes, the maximum duration
Maximum duration for an for an alarm call generated by the user:
41046
alarm call When this time is over, the call will be
automatically ended.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

State, in minutes, the maximum duration

Maximum duration for an for an incoming call directed to the lift:
41047
incoming call When this time is over, the call will be
automatically ended.
State the number of attempts permitted to
Number of attempts to every
41048 every alarm phone before shifting to the
alarm phone number
following phone number of the list.
State the information volume supplied to
41049 Information supplied online SIGMA servers during an online monitoring
session.
Information refresh rate State the time (in tenths of second)
41050 during an online remote- between two online information packages
control session supplied to SIGMA servers.
Total number of TEL boards Total number of TEL boards connected to
41051
connected the same LINK board
Total number of AUDIO Total number of AUDIO boards connected
41052
boards connected to the same LINK board.
Set the remote identification protocol for
0: None
the alarm call associated to the test phone:
Protocol for remote 1: CPMAC
41053 If no value is set to this parameter, the
communication of test phone 2: CPC
general remote ID for alarm calls is used
3: P100
(41003).
Type of information sent to Set the type of lift events to be sent to
41054
sigma4lifts in debug mode sigma4lifts servers in debug mode.
Set the data quantity to be sent to
41055 Online mode - Report level sigma4lifts servers during an online
connection.
LINK board connected to a Set whether the LINK board is connected
41056
group of lifts to one lift only or to a group of lifts.
41057
41058 Set whether the LINK board will serve the
Lift enabled 1, 2, 3, 4
41059 lift number 1, 2, 3, 4 of the group of lifts.
41060
Activating the communication 0: No
41061 Activate the communication encryption.
encryption 1: Yes
0: 0
1: 1
2: 2
Set the speed for accessing the microSD 3: 3
card of LINK board. It enables to adapt 4: 4
Speed for accessing the
41062 the speed to support different models of 5: 5
microSD card
SD cards. The value 0 sets the slowest 6: 6
speed and the value 10 the highest. 7: 7
8: 8
9: 9
10: 10
Enable that LINK boards sends, in an
active way, new requests for command
recognition during a CPC communication
Activating the automatic
with the call centre. It enables to improve 0: No
41063 retry of commands in CPC
the success rate in CPC calls when the 1: Yes
protocol
coverage is low coverage. Some call
centres cannot support this operation
mode.
Set, in hours, the period for sending
general statistical information to
Period for sending general
41064 sigma4lifts servers.
statistics
Type: Numeric (0 to 240), where 0 is
deactivation.
Set, in hours, the period for sending
41065 statistical information of group A, B, C to
Period for sending statistical
41066 sigma4lifts servers.
information of group A, B, C
41067 Type: Numeric (0 to 240), where 0 is
deactivation.
Set, in hours, the period for sending
Period for sending statistical information about the lift
41068 measurement statistics about operation quality to sigma4lifts servers.
the lift operation quality Type: Numeric (0 to 240), where 0 is
deactivation.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

Id Name Help text Values

Activate the forwarding of data frame of

Forwarding the bootloader 0: No
41069 bootloader type coming from group CAN
data frame through CAN-A 1: Yes
port to the Auxiliary CAN.
Time for shifting from VOICE Time it takes to LINK board for shifting
41070 0...250
to DATA from VOICE to DATA (in minutes)
It determines whether the LINK board 0: 1 SIM
41071 Type of LINK board
works with 1 or 2 SIM cards 1: 2 SIM
Time for reconnection to Time, in minutes, it takes the LINK board
41072
sigma4lifts to reconnect to sigma4lifts.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

2 CONTROLLER ERRORS
MP ecoGO controller is designed as per standard EN 627:1995 about “Specification for data logging and monitoring
of lifts”: In this standard, incidents in installations are grouped into 3 categories, Faults, Alarms and Events: a
different code number is assigned to each of them depending on its nature: This code is made of 4 digits where the
2 first digits identify the family and the 2 last ones bring more detail about the incident type.

However, for installation faults, MP ecoGO carries the identification a step further, by adding to the incident code
the initial F (fault) and 2 digits more at the end of the code in order to better define and locate with more accuracy
the occurred fault: Any fault logging consists of the initial F followed by 2 blocks of 2 digits + 1 block of 2 or 3 digits
(F xx xx xx or F xx xx xxx) corresponding to the 3 following levels:

2 first digits for the fault family code, meaning:

01 = Interruption of safety chain
02 = Opening in the circuit of door closing while moving
03 = Fault in normal sequence of door closing
04 = Car stopped out of door unlocking area
05 = Call button stuck
06 = Lift does not start
07 = Low voltage in logic electrical supply
08 = Not assigned
09 = Fault of auto-check procedure
10 = Maximum travel time exceeded
11 = Position lost
12 = Temperature out of range in machine room
13 = Fault in the normal sequence of door opening

2 digits after to identify the fault

2 or 3 last digits to better define/locate with more accuracy the fault (sub-fault)

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board.
The safety chain is opened upstream to Check that the safety chain is
01.02.00 One contact of the
point 40. closed.
safety chain is open.
After an opening upstream to point 40,
Fault in MCB board. if the safety chain went close again, In hydraulic lift, after a fault
Car parked after the car would remain parked at bottom 0102** occurs and the safety
01.03.00
detecting a fault 0102** floor, with closed doors and the lift chain is restored, the controller
(only for hydraulic lifts). would be out of order, displaying shall be reset.
0103**.
Fault in MCB board.
There is a lack of 110 Vs at SASE Check the fuse of the ALIM
01.09.00 110 Vs power supply
board. board.
default.
Fault in MCB board. A car movement at a speed exceeding
Check the car balancing and the
01.20.00 Contact of overspeed the speed limit for that installation has
governor contact.
governor activated. been detected.
An unintended car movement has been
detected. The car reached a speed
Fault in MCB board.
greater than 0,30 m/s. It
01.29.00 Unintended car
crosses the whole door unlocking area
movements. Overspeed.
with doors open and it does not stop at
floor level.
Fault in MCB board.
An unintended car movement has been
Unintended car
01.29.01 detected: The car has left the door
movements. Lift motion
unlocking area with the doors open.
out the unlocking area.
Fault in MCB board.
Fault in the monitoring The inverter informed the controller
Check the circuit and the brake
01.30.00 system for installations that there is a fault in the monitoring
contacts.
in compliance with EN circuit of brakes.
81-1/2+A3.
Fault in MCB board.
During the car movement, an opening
Landing door contact
02.06.00 in the door safety chain has been
open while the car is
detected (point 70H).
moving (point 70H).
Fault in MCB board.
During the car movement, an opening
Safety chain of locks
02.07.00 in the lock safety chain has been
open while the car is
detected (point 80H).
moving (point 80H).

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board.
During the car movement, an opening
Safety chain of locks
02.08.00 in the lock safety chain has been
open while the car is
detected (point 90H).
moving (point 90H).
Fault in MCB board.
The closure of the door lock contact
Repeated failures in Check the door operator is
03.05.00 has not been detected, 90C, after
safety chain related to working properly.
repeated attempts to close the doors.
the car door.
Fault in MCB board. The switching of the lock contacts,
Check the proper operation of
Bypassed contacts of the points 70-80-90 in the safety chain, is
the door operator and also
03.55.00 landing door locks or of not detected after the first time the car
check there is bypass between
car door in the safety is dispatched to the lowest landing or
points 70-80-90
chain. after exiting the inspection mode.
Fault in MCB board.
The auxiliary contact of The auxiliary contact of car door is Check the auxiliary contact of
03.56.00
the car doors is damaged or bypassed car door
bypassed.
Fault in MCB board.
The contacts of landing
The contacts of landing door locks or
door locks or car door
03.57.00 car door locks and the contact for car Check the contacts involved
locks and the contact for
door monitoring are bypassed
car door monitoring are
bypassed.
Without voltage in the
Relay K9095 contact is locked in
Fault in MCB board. controller, check that points 90
03.58.Level normally closed position and therefore
K9095 relay contact and 95 of SASE board have
No. making a bridge between points 90
stuck. same potential. In this case,
and 95
SASE board shall be replaced
Remove the bridges between
terminals 70 and 80 of
connector XSMIH01 in the
controller. If there is no bridge
The controller has detected that point on this connector, check the
Fault in MCB board. 80, end of the landing door contacts in bridges on the locks of
03.59.Level Bridge on all the door the safety chain, and point 90, end of automatic doors. In the same
No. contacts in the safety the car door contacts in the safety way, remove the bridges
chain (70+80+90). chain, are under voltage, while the between terminals 80 and 90 of
doors are open (MPC open) connector XSMCM01 in the
controller. If there is no bridge,
check connector XRVPCx of REV
board in connection box located
on the car roof
Remove the bridges between
terminals 70 and 80 of
Fault in MCB board. The controller has detected that point
connector XSMIH01 in the
03.60.Level Bridge on the landing 80, end of the landing door contacts in
controller. If there is no bridge
No. door contacts in the the safety chain, is under voltage,
en el connector, check the
safety chain (70+80). while the doors are open (MPC open)
bridges on the locks of
automatic doors.
Remove the bridges between
terminals 80 and 90 of
Fault in MCB board. The controller has detected that point
connector XSMCM01 in the
03.61.Level Bridge on the lock 90, end of car presence, is under
controller. If there is no bridge,
No. contacts of car and voltage, while the doors are open (MPC
check connector XRVPCx of REV
landing doors (80+90). open)
board in connection box located
on the car roof
The controller has detected that point
Fault in MCB board. Remove the bridges between
70, beginning of the series of landing
Bridge, from the terminal 70 of connector
03.62.Level door locks and the point 90, end of car
beginning up to the end XSMIH01 and terminal 90 of
No. door series, are under voltage, while
(70+90), on the door connector XSMCM01 in the
the doors are open and point 80 is not
safety chain. controller.
under voltage.
The controller has detected an error in
Fault in MCB board. the leveller circuit operation. This
As a result of an error circuit is responsible for the doors
Check the error list to identify
on the leveller, family preopening and the prestarting. As this
03.63.Level the error 13.01.xx occurred.
13.01.xx, the bridge of circuit is essential for checking the
No. See in this manual the solution
contacts locks of car and presence of badges on door safety
associated to this specific error.
landing doors cannot be chain contacts and it is disabled, the
checked. check cannot be performed and the lift
shall remain out of service.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board.
04.01.Level Car stopped out of level, If the error is repeated, check
Place the magnet ZD
No. but magnet ZD is not the positioning magnets
detected.
Fault in MCB board.
04.02.Level Car stopped at level, but If the error is repeated, check
Place the magnet ZS
No. magnet ZS is not the positioning magnets
detected.
Fault in MCB board. Correct the position of magnets
04.03.00 Wrong sequence of ZD is read before ZS. and carry out a new learning
magnet reading. process
Correct the position of magnets
Fault in MCB board. The magnet ZD moved with regard to
04.04.00 and carry out a new learning
Magnet ZD moved. the original position
process
Fault in MCB board.
Offset excess of car positioning caused Increase the starting time
04.04.01 Position error caused by
by a slackening of cables and/or the braking distance
a slackening of cables.
Fault in MCB board. Correct the position of magnets
Magnets ZS and ZD moved with regard
04.04.02 Magnets ZS and ZD and carry out a new learning
to their original position
moved. process
Fault in MCB board.
Correct the position of magnets
Magnet ZS is not Magnets ZS and ZD moved with regard
04.04.03 and carry out a new learning
detected or magnet ZD to their original position
process
moved.
Fault in MCB board. Correct the position of magnets
Magnet ZD moved with regard to its
04.04.04 Magnet ZD is not and carry out a new learning
original position
detected. process
Fault in MCB board.
Correct the position of magnets
Magnet ZD is not Magnets ZS and ZD moved with regard
04.04.05 and carry out a new learning
detected or magnet ZS to their original position
process
moved.
Fault in MCB board.
The magnet switch
The magnet switch associated to the
04.04.06 associated to the signal Replace the magnet switch
signal ZD is blocked in ON or OFF
ZD does not work
properly.
Check that the connector on the
SASE board corresponding to
Fault in MCB board. The
The lift is configured with pre-starting the ZD signal is wired and
magnet ZD is not
04.05.Level or door pre-opening and the ZD signal powered when the positioner is
detected on SASE board,
No. reading is not wired on the SASE facing the ZD magnet and that
but it is on REV/M
board. it is not powered when the 2
board.
elements are not facing each
other.
Check that the connector on the
SASE board corresponding to
Fault in MCB board. The
The lift is configured with pre-starting the ZS signal is wired and
magnet ZS is not
04.06.Level or door pre-opening and the ZS signal powered when the positioner is
detected on SASE board,
No. reading is not wired on the SASE facing the ZS magnet and that
but it is on REV/M
board. it is not powered when the 2
board.
elements are not facing each
other.
Press again to open the contact.
05.19.Level Fault in MCB board. The button contact is stuck to ON
If the problem persists, call the
No. COP’s call button stuck. position
technician.
Fault in MCB board. Press again to open the contact.
05.20.Level The button contact is stuck to ON
LOP’s down button If the problem persists, call the
No. position
stuck. technician.
Press again to open the contact.
05.21.Level Fault in MCB board. The button contact is stuck to ON
If the problem persists, call the
No. LOP’s up button stuck. position
technician.
In a situation of car parked with doors
Fault in MCB board. Check the contactors are
06.04.00 open, there is a lack of voltage at
Stuck contactor. deactivated.
terminal KP.
Check that KP terminal on
Fault in MCB board. After a travel is performed, the circuit
connector XMCMN of MCB board
KP terminal remained for monitoring the connectors’ state
06.04.01 (circuit for monitoring the
open and it does not that goes to KP terminal (on connector
connectors) is not bypassed
receive 24 Vdc. XMCMN of MCB board) did not switch.
with 24Vdc.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

If the contactors do not get activated,
after a run command, the controller Check the communication
Fault in INVERTER unit. understands that the inverter is not between the inverter and MCB
06.18.00
Contactors. working properly: In this case, the board, as well as the proper
controller aborts the run command and functioning of contactors.
it tries again after a few seconds.
Fault in INVERTER unit. At least one of the current sensors is
06.18.01
Current sensors. not working properly anymore.
The working situation detected is that
Check the motor parameters,
Fault in INVERTER unit. the instantaneous current consumption
06.18.02 the proper functioning of the
Overcurrent. of the motor is greater than maximum
encoder and contactors.
current provided by the device.
Fault in INVERTER unit. The maximum voltage allowed for
06.18.03 The voltage of capacitors is exceeded, either in the Check the brake resistor.
capacitors is high. idle state, or in operation.
Check the input voltage of the
When operating in NORMAL mode, it
inverter: The minimum voltage
means that the voltage of capacitors is
levels of capacitors are the
lower than the minimum voltage
following:
Fault in INVERTER unit. tolerated by the device, either in the
400 Vac:
06.18.04 The voltage of idle state, or in operation.
- 471 VDC stopped.
capacitors is low. When operating in AUTOMATIC
- 423 VDC running.
RESCUE mode, it means that the
230 Vac:
single-phase voltage of input (220
- 235 VDC stopped.
VAC) is below 185 VDC.
- 208 VDC running.
Fault in INVERTER unit. The electrical levels of the sin/cos
06.18.05
SIN/COS encoder. encoder are not right.
1: The motor does not turn because
Check the motor parameters,
the device provided the maximum
the proper functioning of the
current for 6 seconds (synchronous
encoder, check that the car can
Fault in INVERTER unit. and asynchronous).
06.18.06 move (without mechanical
Motor blocked. 2: The motor does not turn because
friction), the car balancing and
the machine speed is below the
the proper operation of the
instantaneous speed or it is zero (only
brake circuit.
if “Overspeed percentage” > 0).
This error occurs when the inverter
detects the opening of the pre-charge
resistor of inverter capacitors while the
Fault in INVERTER unit.
latter is supplying power to the
The relay bypassing the
06.18.07 machine:
pre-charge resistor of
capacitors is open.
In order to protect the load resistors,
the invertor will send to the controller
the error sub-code 07.
A short-circuit has been detected in
Fault in INVERTER unit.
06.18.08 the output to the motor (U, V, W) or in
Short-circuit.
the brake resistor.
The over-temperature is due to a
Fault in INVERTER unit. Unlike the other faults, this one
situation of high rate work, with long
06.18.09 Overtemperature in the remains until the inverter
phases of approach speed and a high
module. cooling: Wait until it disappears.
ambient temperature.
Fault in INVERTER unit. There is a fault of parameters or in the
06.18.11
Parameters. table of parameters.
The contactors did not close or they
Fault in INVERTER unit. opened during a service, the
06.18.14
Contactors. contactors K1 and K2 were deactivated
in a not provided manner.
A starting at speed 0 has been
Fault in INVERTER unit.
06.18.15 commanded and the position control of
Error when starting.
the inverter is disabled.
Fault in INVERTER unit.
06.18.16 El motor is not connected. Check the motor connection.
Motor.
The car exceeded the speed limit
Check the motor parameters,
Fault in INVERTER unit. determined at the parameter
06.18.17 the proper functioning of the
Overspeed. “overspeed percentage” (Id 32259)
encoder and the car balancing.
(setting of speed monitoring).
Fault in INVERTER unit. Capacitor fault or the mains voltage is
06.18.19 Unstable voltage of low and/or unstable at the beginning
capacitors. of a service.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

It can also happen when the brake
resistor connection is poor.
Fault in INVERTER unit. Check the motor parameters,
The car moves in the opposite
06.18.20 Motion in reverse the proper functioning of the
direction of the required one.
direction. encoder and the car balancing.
Fault in INVERTER unit.
The contactors are closed while the
06.18.22 Improper state of
inverter is stopped.
contactors.
The brake should be closed, but it is
Fault in INVERTER unit.
06.18.24 open, according to the reading of the
Brake microcontacts.
brake micro contacts.
The brake should be open, but it is
Fault in INVERTER unit.
06.18.25 closed, according to the reading of the
Brake microcontacts.
brake micro contacts.
06.18.33 – Electromagnetic noise that might cause After registering the
34 – 35 – 36 Fault in INVERTER unit. any kind of malfunctioning in the corresponding fault, the inverter
– 37 – 38 – EMC device has been detected. will reset: The sub-code fault
39 – 40 – 41 identifies the cause.
Fault in INVERTER unit.
Fault of connection between the boards Check the connection between
06.18.64 POWER and DRIVE
POWER and DRIVE. these boards.
boards.
Fault in INVERTER unit. A rotor movement has been detected
06.18.80
Rotor slip. while the brake is mechanically closed.
When starting, before activating the
Fault in INVERTER unit. output of contactors, the inverter
06.18.81 Absolute encoder: carries out a reading of the absolute
position. position: If it is wrong, this fault
occurs.
Any error in the communication
Fault in INVERTER unit.
inverter/absolute encoder, different
06.18.82 Absolute encoder:
from the absolute position request
communication.
generates this fault.
The type of encoder is not the right
one: When an autotuning is carried
out, the type of inverter is checked
06.18.83 –
Fault in INVERTER unit. and the encoder integrity is tested: If
84 – 85 – 86
Type of encoder. the inverter is not the proper one or if
– 87
the test of integrity is not successful, it
will display a fault code between 53
and 57, both included.
The number of pulses per revolution of
the encoder is different from the value
set to the corresponding parameter (Id
34304).
Fault in INVERTER unit.
When an autotuning is carried out, the
Number of
06.18.88 number of pulses per revolution of the
pulses/revolution of the
encoder is checked: If the obtained
encoder.
number is different from the value set
to parameter the corresponding
parameter (Id 34304), this fault will
appear.
Fault in INVERTER unit. There is no communication with the
06.18.89
Absolute encoder. encoder.
The autotuning and the rescue
operation cannot be carried out at the The rescue signal shall be
Fault in INVERTER unit.
06.18.98 same time: It is intended to carry out deactivated in order to carry out
Conflict of commands.
the autotuning while the rescue signal autotuning.
is activated.
Fault in INVERTER unit. The map of shaft has not been
06.18.112
Shaft map. initialised
Fault in INVERTER unit.
The position reset process or learning
06.18.113 POSITION RESET /
has been aborted.
LEARNING
Fault in INVERTER unit. The rotor moved while the inverter was
06.18.114
Rotor position. switched off.
Check the position of the
It is not possible to readjust the car
Fault in INVERTER unit. magnets and run the procedure
06.18.115 position as the diversion is greater
Level position offset. of the positioning system
than 5 cm.
learning.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Check the position of the
Fault in INVERTER unit. It is not possible to readjust the car
magnets and run the procedure
06.18.116 Safety area position position as the diversion is greater
of the positioning system
offset. than 200 mm.
learning.
Fault in INVERTER unit. During a motion, the car has been
06.18.117 Destination position not ordered to stop at a destination which
valid. has already been overpassed.
The car entered the brake area of the
Fault in INVERTER unit.
06.18.118 top or bottom level and no stop
Destination position.
command has been given.
The brake distance required by the car
Fault in INVERTER unit.
06.18.119 is greater than the distance left up to
Destination position.
next destination.
Fault in INVERTER unit.
The car received a destination position
06.18.120 Wrong destination
located out of the travel range.
position.
Fault in INVERTER unit. The car position received by the
06.18.121
Wrong position. controller is out of the travel range.
Fault in INVERTER unit. The inverter receives a direction
06.18.122
Direction command. command which is not valid.
The car received the command for
Fault in INVERTER unit. moving up when it was at the top floor
06.18.123
Wrong direction. or for moving down when it was at the
bottom floor.
Fault in INVERTER unit. The inverter receives a speed
06.18.124
Wrong speed command. command which is not valid.
Fault in INVERTER unit.
06.18.125 The shaft map has not been loaded.
Shaft map.
There are data discrepancies between
Fault in INVERTER unit. the inverter parameters, the pulley
06.18.126
Shaft map. diameter and the suspension and shaft
data received by the controller.
Fault in INVERTER unit. The inverter does not receive
06.18.127 Communication with information from the REV board via the
REV board missing. communication circuit
Fault in INVERTER unit. There is an over-temperature in the
06.18.144
Thermal probe. motor.
Interruption of the autotuning
Fault in INVERTER unit. procedure: the run command has been
06.18.160
Autotuning. deactivated before the completion of
the autotuning procedure.
Fault in the reading of the absolute
position: when the autotuning
procedure has been completed, a
Fault in INVERTER unit.
06.18.161 second reading of the absolute position
Autotuning.
is carried out: If any problem occurs
during the reading, the inverter will
display this fault.
The initial and final absolute positions
Fault in INVERTER unit.
06.18.162 are the same: the machine pulley
Autotuning.
remained immobile.
Error in the setting of the absolute
Fault in INVERTER unit. encoder: the parameters for the
06.18.163
Autotuning. adjustment of the absolute encoder
are not valid.
Error of sine encoder: Wrong reading
Fault in INVERTER unit.
06.18.164 or no reading of one of the two
Autotuning.
channels of the sine encoder.
Error in the setting of the sine
Fault in INVERTER unit.
06.18.165 encoder: the values for the adjustment
Autotuning.
of the sine encoder are not valid.
Improper number of machine poles:
Fault in INVERTER unit.
06.18.166 the number of poles determined by the
Autotuning.
autotuning procedure is wrong.
Error in the setting of the directions:
Fault in INVERTER unit. the value for the adjustment of
06.18.167
Autotuning. parameter “Sine encoder features” (Id
35595) is wrong.
Fault in INVERTER unit. Error in the calculation of the
06.18.168
Autotuning. resistance of the motor phase: the

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

value of the phase resistance
determined by the inverter is wrong or
out of range.
Fault in INVERTER unit. The autotuning procedure took more
06.18.170
AUTOTUNING than two minutes.
Fault in INVERTER unit. The password to access the parameter
06.18.177
Wrong password. menu is wrong.
The inverter is set for the control of
Fault in INVERTER unit.
06.18.178 synchronous motors and no sine
Parameters.
incremental encoder has been set.
Absolute encoder not configured: a
Fault in INVERTER unit. synchronous motor cannot be
06.18.179
Parameters. controlled without an absolute
encoder.
The encoder setting is wrong: the
Fault in INVERTER unit.
06.18.180 number of pulses per rotation of the
Parameters.
encoder is wrong.
The control mode activated is not
Fault in INVERTER unit.
06.18.181 compatible with an asynchronous
PARAMETERS
machine.
The parameter “Speed at which the
Fault in INVERTER unit.
06.18.182 inverter shifts from speed control to
Parameters.
position control” is wrong.
To be able to use the specified encoder
Fault in INVERTER unit.
06.18.183 at the specified speed, the advanced
Parameters.
algorithm of speed shall be activated.
The reading of brake microswitches
Fault in INVERTER unit. cannot be disabled if the lift setting is Check the value of parameter
06.18.184
Parameters. in accordance with Standard 33800.
EN 81-1+A3 or EN 81-20.
1 Check the mains power wiring
from the inverter output (U - V
- W) up to the motor terminals.
Error of time-out in the procedure of 2: Check the good condition of
Fault in INVERTER unit.
06.18.208 sensor adjustment: the procedure took the motor, by measuring the
Adjustment of sensors.
more than three minutes. resistance between phases.
3: Check the current sensors by
displaying, in the idle state,
their values in digital units.
1: Check the mains power
wiring from the inverter output
(U - V - W) up to the motor
terminals.
During the procedure of sensor
2: Check the good condition of
adjustment, the maximum number of
Fault in INVERTER unit. the motor, by measuring the
06.18.209 attempts exceeded has been
Adjustment of sensors. resistance between phases.
exceeded: the five attempts fixed for
3: Check the current sensors by
the adjustment have been exceeded.
displaying, in the idle state,
their values in digital units.
4: Ensure that the voltage of
capacitors remains stable.
The adjustment procedure has been
Fault in INVERTER unit. aborted by the user: The motion
06.18.210
Adjustment of sensors. command has been deactivated before
the procedure completion.
Fault in INVERTER unit. The procedure of position reset has
06.18.240
Position reset. been aborted.
Fault in INVERTER unit.
The procedure of the positioning
06.18.241 Learning of positioning
system’s learning has been aborted.
system.
The procedure of position reset
Fault in INVERTER unit.
06.18.243 detected that there are magnets
Magnets.
missing or their arrangement is wrong.
Fault in INVERTER unit. While the car is at the bottom landing,
06.18.244 Inconsistent command it receives the order to move
of downward motion. downwards.
Fault in INVERTER unit.
INCONSISTENT While the car is at the top landing, it
06.18.245
command of upward receives the order to move upwards.
motion.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in INVERTER unit. There is no communication between
06.18.248
Communication. the inverter and the connection box.
Fault in INVERTER unit. There is an error in the check of shaft
06.18.249
Shaft data. data.
Fault in INVERTER unit.
06.18.250 The shaft data are not initialised.
Shaft data.
When this fault appears, a
Fault in INVERTER unit. There is a discrepancy between the procedure of positioning
06.18.251
Shaft data. parameters and lift model: system’s auto-learning shall be
carried out.
When this fault appears, a
Fault in INVERTER unit. There is an error in the check of the procedure of positioning
06.18.252
Shaft map. shaft map. system’s auto-learning shall be
carried out.
When this fault appears, a
Fault in INVERTER unit. procedure of positioning
06.18.253 The shaft map is not initialised.
Shaft map. system’s auto-learning shall be
carried out.
When this fault appears, a
Fault in INVERTER unit. There is an error in the shaft map procedure of positioning
06.18.254
Shaft map. storage. system’s auto-learning shall be
carried out.
Fault in INVERTER unit. There is an error in the shaft map
06.18.255
Shaft map. storage.
If the controller is configured with
manual reset (parameter “Manual
Reset” set 1 or 2 values), this fault will The reset will only be possible
Fault in MCB board.
06.20.00 appear when the controller is reset by after shifting into inspection
Fault in manual reset.
means of switching OFF and ON after a mode.
fault which does not allow an
automatic reset occurred.
The UP and DOWN push buttons carry
out two functions: on the one hand,
they inform the controller about the
Fault in MCB board.
motion direction and, on the other
Stuck contact in
06.34.00 hand, they bypass the safety chain to
up/down push buttons
allow the car motion:
of the inspection box.
This fault informs that the contact
associated to the safety chain by-pass
is stuck or bypassed.
The input related to the function of
Check the voltage that
Fault in MCB board. flooded pit is activated (or deactivated,
06.46.00 corresponds to this input (0-24
Flooded pit. depending on the logic of this input
Vdc).
setting).
Fault in MCB board. Check all the elements
One of the circuit element may be
07.01.00 Short circuit in 24 VDC- connected to the circuit and the
deteriorated or there is defective wire
circuit of shaft. wiring.
Fault in MCB board. Check all the elements
One of the circuit element may be
07.02.00 Short circuit in 24 VDC- connected to the circuit and the
deteriorated or there is defective wire.
circuit of car wiring.
Fault in MCB board. Check the drive unit and the
07.03.00 Short circuit in 24 VDC- Possible deterioration of drive unit. wiring and replace the element
circuit of drive unit. deteriorated.
Over-current in the circuit caused by
Fault in MCB board.
too many elements connected to it or Check all the elements
07.04.00 Over-current in 24 VDC-
by a starting deterioration of one of connected to the circuit.
circuit of shaft.
them
Over-current in the circuit caused by
Fault in MCB board.
too many elements connected to it or Check all the elements
07.05.00 Over-current in 24 VDC-
by a starting deterioration of one of connected to the circuit.
circuit of car.
them.
Fault in MCB board.
Possible deterioration starting in the Check and replace the drive
07.06.00 Over-current in 24 VDC-
drive unit. unit.
circuit of drive unit.
Fault in MCB board.
Check the connection of batteries and Make the proper connection or
07.07.00 Batteries are not
the fuse located between them replace the fuse.
connected.
Fault in MCB board.
The level of the battery charging is not
07.07.01 The battery charging is Charge the batteries.
enough
not enough.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board. Request for support from MP
The ambient temperature is out of the
07.07.02 Ambient temperature staff to get the temperature
allowed range
out of range. adjusted
Fault in MCB board.
Failure in the circuit for charging the
07.07.03 Battery current Replace the ALIM board
ALIM board
exceeded.
1: Failure of relays KUPS2 and KUPS3
1: Replace the ALIM board
of the ALIM board
Fault in MCB board. The 2: Failure of the 24 VDC power source
2: Replace the power source
power supply of 24V DC in the electrical cabinet
07.07.04
does not exist in the 3: Failure of SIO switch on the
3: Replace the command panel
auxiliary circuit. command panel
4: Wrong connection of connector
4: Check the connection
XALDA of the ALIM board
Wait for the completion or
Fault in MCB board.
check that the SIO switch on
07.07.05 Automatic or manual A rescue operation is in progress
the command panel is not on
rescue activated.
RES position
Fault in MCB board.
Check all the elements
Short-circuit in the 24 One of the circuit elements is damaged
07.08.00 connected to the 24 Vdc line
Vdc-circuit of group of or defective wire.
and the wiring.
lifts.
Fault in MCB board.
Check all the elements
Overcurrent in the 24 One of the circuit elements is damaged
07.09.00 connected to the 24 Vdc line
Vdc-circuit of group of or defective wire.
and the wiring.
lifts.
Fault in MCB board.
Overcurrent in the 24
Any element of the circuit may be
Vdc-circuit of car, the Check all the elements
07.10.00 deteriorated or there is an excess of
circuit maximum current connected to the circuit.
connected elements.
permitted is exceeded in
5% .
Fault in MCB board.
Overcurrent in the 24
Vdc-circuit of traction Any element of the circuit may be
Check all the elements
07.11.00 group, the circuit deteriorated or there is an excess of
connected to the circuit.
maximum current connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
Overcurrent in the 24
Any element of the circuit may be
Vdc-circuit of shaft, the Check all the elements
07.12.00 deteriorated or there is an excess of
circuit maximum current connected to the circuit.
connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
Overcurrent in the 24
Vdc-circuit of group of Any element of the circuit may be
Check all the elements
07.13.00 lifts, the circuit deteriorated or there is an excess of
connected to the circuit.
maximum current connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
09.01.01 Fault of internal storage: The parameter values are damaged.
parameters.
Fault in MCB board.
09.01.02 Fault of internal storage: The shaft map values are damaged.
shaft map.
Fault in MCB board.
09.01.03 Fault of internal storage: The error codes are damaged.
faults.
Fault in MCB board.
The board identification code is
09.01.04 Fault of internal storage:
damaged.
board identification
Fault in MCB board. The normal connection of the machine
Check the connection of both
09.02.01 Fault in machine brake brake might not have been restored
brake shoes
shoe 1 connection. after the commissioning tests
Fault in MCB board. The normal connection of the machine
Check the connection of both
09.02.02 Fault in machine brake brake might not have been restored
brake shoes
shoe 2 connection. after the commissioning tests

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board.
Error when reading the
09.17.00 Microprocessor damaged Replace the MCB board
setting of parameters
from DATAFLASH.
09.40.Board Fault in MCB board.
Defective board. Replace the MCB board
id No. Board internal fault.
Fault in MCB board.
The controller does not Check that the CAR board, set as 1, is Check the CAN wiring in
detect that the CAR connected to the COP. connector XDCCMC of CAR
09.50.01
board, set-up as 1 Ensure that jumper JPASC2 is not board.
(jumper JPASC2 placed. Remove the jumper JPASC2.
removed), is connected.
Fault in MCB board.
The controller does not Check the CAN wiring in
Check that the CAR board, set as 2, is
detect that the CAR connector XDCCMC of CAR
09.50.02 connected to the COP.
board, set-up as 2 board.
Ensure that jumper JPASC2 is placed.
(jumper JPASC2 placed), Place the jumper JPASC2.
is connected.
Fault in MCB board.
Check that the connector XOPCAN of
The controller does not Check the CAN wiring in
DOC board set as 1 is connected to
detect that the DOC, connector XOPCAN of DOC
09.50.03 connector XRVDOC1 of REV board.
set-up as 1 (switches 2 board and XRVDOC1 of REV
Check that switches 2 and 3 are in
and 3 in OFF position), board.
position OFF.
is connected.
Check that the connector XOPCAN of
DOC board set as 2 is connected to
Fault in MCB board.
connector XRVDOC2 of REV board.
The controller does not Check the CAN wiring in
For jobsites with triple accesses, check
detect that the DOC, connector XOPCAN of DOC
09.50.04 that the connector of DOC board set as
set-up as 2 (switch 2 in board and XRVDOC2 of REV
2 is connected to connector
ON and switch 3 in OFF), board.
XCNX2_1(O) on CANx2 board.
is connected.
Ensure that switches 2 is in ON
position and 3 is in OFF.
Fault in MCB board. For jobsites with triple accesses, check
The controller does not that the connector of DOC board set as Check the CAN wiring in
detect that the DOC, 3 is connected to connector connector XOPCAN of DOC
09.50.05
set-up as 3 (switch 2 in XCNX2_1(O) on CANx2 board. board and XRVDOC2 of REV
OFF and switch 3 in ON), Ensure that switches 2 is in OFF board.
is connected. position and 3 is in ON.
Fault in MCB board. The
controller does not
Check that the switches of CEC board,
detect that the CEC
set as 1, are in the proper position Check the switches and the
09.50.06 board, set-up as CEC1
and/or the board is connected to the connection.
on COP 1 (all the
COP 1.
switches en OFF), is
connected
Fault in MCB board. The
Check that the switches of CEC board,
controller does not
set as a board for extending the calls, Check the switches and the
09.50.07 detect the CEC board
are in the proper position and/or the connection.
used as a board for
board is connected to the COP.
extending the calls10
Fault in MCB board. The
controller does not There is no communication in CAN
09.50.52 Check the wiring.
detect the INVERTER Controller.
unit is connected.
Fault in MCB board.
The time set to parameter “Travel
10.01.00 Travel maximum time
maximum time” has been exceeded.
exceeded
Fault in MCB board.
The learning process has been
11.01.00 Fault in the positioning
cancelled due to a fault in the inverter.
system: learning.
The level displayed in sub-fault code
Fault in MCB board.
11.04.Level informs that the magnet is improperly
Fault in the positioning
No. located with regard to the right
system: level magnet.
position it should have.

10
When CEC board is used an extension board for calls:
- from 13rd. to 24th. levels, the switches 1, 2 and 3 shall be ON/OFF/OFF, respectively
- from 25th. to 32nd. levels, the switches 1, 2 and 3 shall be OFF/ON/OFF, respectively

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board. The safety area displayed in sub-fault
11.05.Area Fault in the positioning code informs that the magnet is
No. system: safety area improperly located with regard to the
magnet. right position it should have.
Fault in MCB board.
11.06.Level The level magnet has not the right Correct the length: it should be
Fault in the positioning
No. length. 100 mm ± 10%
system: level magnet.
Fault in MCB board.
11.07.Area Fault in the positioning The safety area magnet has not the Correct the length: it should be
No. system: safety area right length. 400 mm ±10%
magnet.
Fault in MCB board.
The lower part of the level magnet and
Fault in the positioning
11.08.00 the safety area magnet’s one, at the Correct the alignment.
system: magnets of
bottom floor, are not aligned.
bottom level.
Fault in MCB board.
The upper part of the level magnet and
Fault in the positioning
11.09.00 the safety area magnet’s one, at the Correct the alignment.
system: magnets of top
top floor, are not aligned.
level.
Fault in MCB board.
Fault in the positioning An error occurred during the controller Check that the inverter and
11.10.00
system: entering the reset procedure door contacts are right.
“position reset” mode.
Fault in MCB board. The actual car position real does not
11.11.00 Fault in the positioning coincide with the position the controller
system: offset position. has.
Fault in MCB board.
Fault in the positioning
The inverter detected a fault in the Carry out a new learning
11.11.01 system. The inverter
positioning system process
requires a new learning
process.
Fault in MCB board.
Fault in the positioning
The controller detected a fault in the Carry out a new learning
11.11.02 system. The controller
positioning system process
requires a new learning
process.
Fault in MCB board.
Fault in the positioning The number of level magnets read is
11.12.Level Check the magnets and carry
system: inconsistency different from the number of stops in
No. out a new learning process
between No: of STOPS & the installation.
No: of MAGNETS.
Fault in MCB board. The registering of the shaft map in the
11.13.00
Fault in shaft map. system memory has been impossible.
Fault in MCB board.
Fault in the positioning
11.14.Level The magnet polarity of the displayed
system during the Change the magnet face
No. level is wrong.
learning process:
polarity of magnet ZD.
Fault in MCB board.
Fault in the positioning
11.15.Area The magnet polarity of the displayed
system during the Change the magnet face
No. safety area is wrong.
learning process:
polarity of magnet ZS.
Fault in MCB board.
Fault in the positioning
11.16.Level system during the There is no level magnet at the level Check the magnets and carry
No. learning process: displayed in the sub-fault code. out a new learning process
magnet ZD is not
detected.
Fault in MCB board.
Fault in the positioning
11.17.Area system during the There is no safety area magnet at the Check the magnets and carry
No. learning process: level displayed in the sub-fault code. out a new learning process
magnet ZS is not
detected.
Fault in MCB board.
The polarity of magnet for level or
Fault in the positioning
safety area at bottom level is not the Check that the polarity of both
11.18.00 system during the
right one. magnets is South
learning process: wrong
There is no level magnet.
polarity of magnets ZS

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

and/or ZD at bottom
level.
Fault in MCB board.
Fault in the positioning The polarity of magnet for level or
Check that the ZS magnet
system during the safety area at top level is not the right
11.19.00 polarity is South and ZD
learning process: wrong one.
polarity is North
polarity of magnets ZS There is no level magnet.
and/or ZD at top level.
Fault in MCB board.
The car cannot move The learning procedure cannot begin Check the doors and their
11.20.01
during the learning as the doors do not close completely contacts
process.
Fault in MCB board.
The learning procedure cannot begin Check the controller does not
The car cannot move
11.20.02 as the inverter does not respond at the display the cause for a non-
during the learning
car starting moment. starting A29.
process.
Fault in MCB board. The command to carry out the learning
Error during the learning process has been, but the inverter Check the connection controller-
11.21.xx
process: the inverter does not respond when it has to inverter
does not respond. initialise itself the process.
Fault in MCB board.
Shift MODE selector to TEST
11.22.00 The Learning procedure MODE selector is not in TEST position
position.
cannot start.
Check the magnets position and
Fault in MCB board. Magnets ZS and ZD moved with regard
11.40.00 carry out a new learning
ZS or ZD moved. to their original position
process
Check the magnet position and
Fault in MCB board. Magnets ZS moved with regard to the
11.40.01 carry out a new learning
Magnet ZS moved original position
process
Fault in MCB board.
Offset excess of car positioning caused Increase the starting time
11.40.02 Position error caused by
by a slackening of cables and/or the braking distance
a slackening of cables.
Fault in MCB board.
The magnet switch
The magnet switch associated to the
11.40.03 associated to the signal Replace the magnet switch
signal ZS is blocked in ON or OFF
ZS does not work
properly.
Fault in MCB board.
11.58.00 Fault in the positioning The car position is wrong
system: CAR position.
Fault in MCB board.
Fault in the positioning system. The lift
Fault in the positioning This error is self-corrected via a
11.58.01 stopped out of the unlocking area
system. Lift stopped out position reset
when the magnets are properly placed
of the unlocking area.
Fault in MCB board.
At extreme floors,
discrepancy between the The controller reads the extreme floor
This error is self-corrected via a
11.58.02 car real position and the magnets, but the reading does not
position reset
position in mm meet the calculated position.
calculated by the
controller.
Fault in MCB board.
Error during the learning
A reading error occurred during the
11.61.Level process. The reading of
learning process or the shaft map
no. magnets ZS has not
uploaded is corrupt
been properly carried
out.
Fault in MCB board.
Error during the learning
Check the position of magnets
11.62.Level process. There are more Arrangement error of the magnets in
and carry out a new learning
no. than 2 magnets ZD the shaft
process
associated to the same
magnet ZS.
Fault in MCB board.
Error during the learning Check the magnets position and
11.63.Level Arrangement error of the magnets in
process. There is no carry out a new learning
no. the shaft
magnet ZD associated to process
a magnet ZS.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB board.
Error during the learning
A reading error occurred during the
11.64.Level process. The reading of
learning process or the shaft map
no. magnets ZD has not
uploaded is corrupt
been carried out in
increasing order.
Fault in MCB board.
Error during the learning Check the magnets position and
11.65.Level Arrangement error of the magnets in
process. The separation carry out a new learning
no. the shaft
between magnets ZD is process
less than 50 mm.
Fault in MCB board.
Error during the learning
Check the magnets position and
11.66.Level process. The position of Arrangement error of the magnets in
carry out a new learning
no. magnet ZD is not fully the shaft
process
covered within the
position of magnet ZS.
Fault in MCB board.
Error during the learning
Remove the remaining magnets
process. The number of
11.67.255 Too many magnets ZD in the shaft and carry out a new learning
magnets ZD is greater
process
than the number of
installation stops.
Fault in MCB board.
Error during the learning
Add the missing magnets and
process. The number of
11.68.255 Missing magnets ZD in the shaft. carry out a new learning
magnets ZD is less than
process.
the number of
installation stops.
Fault in MCB board.
Error during the learning
Remove the remaining magnets
process. The number of
11.69.255 Too many magnets ZS in the shaft. and carry out a new learning
magnets ZS is greater
process.
than the number of
installation stops.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
between 340 mm and 860 mm. This
11.70.00 process. The length of Correct the magnet length.
range is valid for distances between
magnet ZS at bottom
levels lower than 450 mm.
level is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
between 340 mm and 860 mm. This
11.71.00 process. The length of Correct the magnet length.
range is valid for distances between
magnet ZS at top level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.72.Level between 340 mm and 860 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at this level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
Error during the learning
The length of magnet ZD shall be
11.73.00 process. The length of Correct the magnet length.
between 90 mm and 310 mm.
magnet ZD at bottom
level is out of range.
Fault in MCB board.
Error during the learning
The length of magnet ZD shall be
11.74.00 process. The length of Correct the magnet length.
between 90 mm and 310 mm.
magnet ZD at top level
is out of range.
Fault in MCB board.
Error during the learning
11.75.Level The length of magnet ZD shall be
process. The length of Correct the magnet length.
No. between 90 mm and 310 mm.
magnet ZD at this level
is out of range.
Fault in MCB board. When there is only one magnet ZD
Error during the learning associated to a magnet ZS, its centre
11.76.Level process. The relative shall be aligned with the centre of
Correct the position of magnets.
No. position between magnet ZS.
magnets ZD and ZS is When there are 2 magnets ZD
wrong. associated to the magnet ZS, the

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

middle point of the gap separating
them shall be aligned with the centre
of magnet.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
between 340 mm and 410 mm. This
11.77.00 process. The length of Correct the magnet length.
range is valid for distances between
magnet ZS at bottom
levels equal or greater than 450 mm.
level is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
between 340 mm and 410 mm. This
11.78.00 process. The length of Correct the magnet length.
range is valid for distances between
magnet ZS at top level
levels equal or greater than 450 mm.
is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.79.Level between 340 mm and 410 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at this level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
11.80.Level The magnet ZD is not The magnet ZD is not centred with the
Place the magnets properly.
No. centred with the magnet magnet ZS.
ZS.
Fault in MCB board. There is a communication failure
11.255.00 The shaft map cannot be between the controller and the inverter
read. or the memory is degenerated.
Fault in MCB board.
12.45.00 Over temperature in the The motor temperature is too high.
motor.
Fault in MCB board.
The machine room temperature is out
Temperature out of
12.46.00 of the range set to the corresponding
range in the machine
parameter.
room.
A problem has been detected during
Fault in LEVELLER.
13.01.01 the procedure of door preopening or Check the positioning magnets.
Levelling system error.
pre-starting.
Check the connections of signal
ZD into the connection box, the
Fault in LEVELLER. The signal ZD arriving to the leveller
13.01.02 controller, and the board SASE.
Signal ZD degenerated. got blocked in OFF.
If the error persists, replace the
board SASE.
Check the connections of signal
ZS into the connection box, the
Fault in LEVELLER. The signal ZS arriving to the leveller
13.01.03 controller, and the board SASE.
Signal ZS degenerated. got blocked in OFF
If the error persists, replace the
board SASE.
Check the cable connecting
Fault in LEVELLER. Relay
The activation signal of relay KN1 does MCB-SASE. If the error persists,
13.01.04 KN1 activation
not work. replace the board MCB and/or
degenerated.
SASE.
Fault in LEVELLER. Relay
13.01.05 The relay KN1 is not activated. Replace the board SASE.
KN1 degenerated.
Check the position of all the
magnets with regard to the
Fault in LEVELLER. The signals ZS and ZD do not reach positioners and/or the
13.01.06
No signal ZS and ZD. the board SASE. positioners’ connection. If the
error persists, replace the board
REV.
Check the cable connecting
Fault in LEVELLER.
The activation signal of relay KN1 is MCB-SASE. If the error persists,
13.01.07 Activation of relay KN1
always activated. replace the board MCB and/or
degenerated.
SASE.
Fault in LEVELLER.
The reading signal of point 95 is
13.01.08 Reading circuit of point Replace the board SASE.
permanently activated.
95 degenerated.
1. The accelerometers are not properly
calibrated. Calibrate the installation
Fault in LEVELLER.
2. In approaching with doors open accelerometers.
13.01.16 Accelerometer: speed
feature, the lift reaches the door Check the speed at which the
error.
unlocking area at more than 0.3 m/s. car approaches the floor level.
3. After starting the approach with

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

doors open or the prestarting, the
accelerometer speed exceeded 0.3 m/s
Check parameter 158 of MCB
After starting the approach with doors board: Length of the unlocking
Fault in LEVELLER.
13.01.26 open or the prestarting, the car left the area.
Virtual unlocking area.
virtual unlocking area. Adjust parameter 158 to the ZD
magnet area.
Fault in LEVELLER. Check the connection cable
Error when reading LM1 Error of communication signals between MCB-SASE. If the error
13.xx.0911
during the activation between MCB and SASE boards. persists, replace the MCB
process of relay KN1. and/or SASE boards.
Fault in LEVELLER. Check the connection cable
Error when reading L85 Error of communication signals between MCB-SASE. If the error
13.xx.10
during the activation between MCB and SASE boards. persists, replace the MCB
process of relay KN1. and/or SASE boards.
Fault in LEVELLER.
Error when reading LM2
13.xx.11 SASE board damaged. Replace SASE board.
during the activation
process of relay KN2.
Fault in LEVELLER.
Error when reading L95
13.xx.12 SASE board damaged. Replace SASE board.
during the activation
process of relay KN2.
Error of communication signals
Check the connection cable
Fault in LEVELLER. between MCB and SASE boards.
between MCB-SASE. If the error
13.xx.14 Error when reading L95 During the activation process of relay
persists, replace the MCB
during the pre-starting. KN2, there is no voltage at input 95 of
and/or SASE boards
the safety chain.
Fault in LEVELLER. Check the connection cable
Relay KN2 is stuck in Error of communication signals between MCB-SASE. If the error
13.xx.15
position of safety chain between MCB and SASE boards. persists, replace the MCB
bypass (85-95) and/or SASE boards
Fault in LEVELLER.
Error when reading L95
Check the connection cable
during the activation
Error of communication signals between MCB-SASE. If the error
13.xx.16 process of relay KN2
between MCB and SASE boards persists, replace the MCB
when performing the
and/or SASE boards
check of interlock
bypass.
Fault in LEVELLER.
Check the connection cable
Error when reading L95,
Error of communication signals between MCB-SASE. If the error
13.xx.17 at starting the
between MCB and SASE boards persists, replace the MCB
deactivation of safety
and/or SASE boards
chain bypass.
Fault in LEVELLER.
Error when reading L95.
after the safety chain
13.xx.18 bypass has been SASE board damaged Replace SASE board
properly performed, the
reading of L95 shifts
from ON to OFF.
Fault in LEVELLER.
Error when reading L95,
during the deactivation
13.xx.19 process of the safety SASE board damaged Replace SASE board
chain bypass, the
reading L95 is ON
instead of OFF.
Fault in LEVELLER.
Error when reading L95, Check the connection cable
during the deactivation Error of communication signals between MCB-SASE. If the error
13.xx.20
process, the relay KN2 is between MCB and SASE boards persists, replace the MCB
stuck in position of and/or SASE boards
safety chain bypass.
Error of communication signals Check the connection cable
13.xx.21 Fault in LEVELLER.
between MCB and SASE boards between MCB-SASE. If the error

11
xx = 01 means approach with doors open
xx = 02 means pre-starting
xx = 03 means bypass control of door contacts in the safety chain

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Error when reading L85, persists, replace the MCB
during the deactivation and/or SASE boards
process, the relay KN1 is
stuck in position of
safety chain bypass
Fault in LEVELLER.
Error when reading L85,
during the deactivation
13.xx.22 SASE board damaged Replace SASE board
process, , the reading of
L85 does not shift from
ON to OFF.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.40 signal is ON when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.41 This signal is ON when SASE board damaged Replace SASE board
the safety chain bypass
is not activated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.42 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.43 signal is ON when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
not activated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM2.
Error of communication signals between MCB-SASE. If the error
13.xx.44 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.45 This signal is ON when SASE board damaged Replace SASE board
the safety chain bypass
is not activated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.50 signal is ON when the
between MCB and SASE boards persists, replace the MCB
relay KN1 is being
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading L85.
Error of communication signals between MCB-SASE. If the error
13.xx.51 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.52 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.53 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L95.
13.xx.54 This signal is ON when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Check the connection cable
Fault in LEVELLER.
Error of communication signals between MCB-SASE. If the error
13.xx.60 Error at output M1. This
between MCB and SASE boards persists, replace the MCB
signal is OFF when the
and/or SASE boards

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

relay KN1 is being
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading
Error of communication signals between MCB-SASE. If the error
13.xx.61 LM1.This signal is OFF
between MCB and SASE boards persists, replace the MCB
when the relay KN1 is
and/or SASE boards
being activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.62 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.63 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.64 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Error when reading L95.
Check the connection cable
During the process
Error of communication signals between MCB-SASE. If the error
13.xx.65 approach with doors
between MCB and SASE boards persists, replace the MCB
open, the signal KN1
and/or SASE boards
does not shift from ON
to OFF.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.70 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.71 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is activated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.72 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error at output LM2.
Error of communication signals between MCB-SASE. If the error
13.xx.73 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.74 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.75 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.76 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Error when reading L95.
13.xx.77 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.80 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.81 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.82 This signal is OFF when process of doors preopening o
positioning system
the relay KN2 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.83 This signal is OFF when process of doors preopening o
positioning system
the relay KN2 is being prestarting
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading L85.
Error of communication signals between MCB-SASE. If the error
13.xx.84 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.90 signal is ON when the
between MCB and SASE boards persists, replace the MCB
relay KN1 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM2.
Error of communication signals between MCB-SASE. If the error
13.xx.91 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the relay KN1 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.92 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.93 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in MCB Board. Door safety chain opened for too much
13.11.00 Door safety chain time (point 70H or after) for longer
opened for too long. than 3 minutes.
Fault in MCB Board.
The door re-opening push button,
Door re-opening safety
13.12.00 photocell or sensitivity is activated for
circuit activated for too
longer than the time that has been set.
long.
Fault in MCB Board.
Circuit of door reopening
The door open push button is
13.12.01 in car (doors open Check contacts/wiring
permanently activated.
button) activated for too
long time.
Fault in MCB Board.
Circuit of door reopening
in car or at landing The LOP push button is permanently Check contacts/ push button
13.12.02
(doors open button) activated. wiring
activated for too long
time.
Fault in MCB Board.
Circuit of door Check that the input E1 on DOC
The sensitiveness contact on DOC
reopening, due to an board is not under 24Vdc or the
13.12.03 board or the operator is permanently
obstacle detected by the sensitiveness output on the
activated.
door operator, activated door operator is not activated.
for too long time.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in MCB Board.
Circuit of door
Check the photocell connection
reopening, due to a The photocell is permanently detecting
13.12.04 and the setting of microswitches
photocell ray cut, an obstacle.
on DOC board.
activated for too long
time.
1: The setting of the operation logic is 1: Check that the microswitch 3
wrong of the DOC board is OFF.
Fault in MCB Board. 2: The setting of controller parameters 2: Check that the parameter
Fault of photocell: The is wrong ID: 42 is set to value YES.
13.20.00 state of the photocell of 3: Check the connection: If ii is
landing no: 1 does not OK, check that the controller
3: The photocell is not no connected
change. receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
1: The setting of the operation logic is 1: Check that the microswitch 3
wrong of the DOC board is OFF.
Fault in MCB Board. 2: The setting of controller parameters 2: Check that the parameter
Fault of photocell: The is wrong ID: 42 is set to value YES.
13.21.00 state of the photocell of 3: Check the connection: If ii is
landing no: 2 does not OK, check that the controller
3: The photocell is not no connected
change. receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
1: The setting of the operation logic is 1: Check that the microswitch 3
wrong of the DOC board is OFF.
Fault in MCB Board. 2: The setting of controller parameters 2: Check that the parameter
Fault of photocell: The is wrong ID: 42 is set to value YES.
13.22.00 state of the photocell of 3: Check the connection: If ii is
landing no: 3 does not OK, check that the controller
3: The photocell is not no connected
change. receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
Fault in MCB Board.
Readings inform that Check the wire connection from
SAB2 device is at the MCB board to SD21 board.
14.01.01
same time deployed and SBE signal may be shunt to 24 Vdc. Should the error persist, change
folded, but there is no SD21 board. If the error still
signal of access persists, change MCB board.
detection.
Fault in MCB Board.
Readings inform that Check the wire connection from
SAB2 device is at the MCB board to SD21 board.
14.01.02 same time deployed and SBR signal may be shunt to 24 Vdc. Should the error persist, change
folded, but there is a SD21 board. If the error still
signal of access persists, change MCB board.
detection.
Fault in MCB Board.
MCB board is giving the There is a hardware failure on MCB
14.01.03 Replace MCB board.
reset output, but it does board.
not read the reset input.
Fault in MCB Board.
MCB board is receiving
There is a hardware failure on MCB
14.01.04 the reset input, but it Replace MCB board.
board.
does not give the
output.
If EDA signal keeps 24 Vdc
Fault in MCB Board.
when SAB2 is deployed, maybe
SAB2 device reading
one of the safety relays is
informs that it is EDA signal of SD21 board is not
14.01.05 stuck, or the wire connecting
deployed, but there is reaching MCB board.
EDA-XSDI terminal of SD21
no signal of access
board with MCB board got short
detection.
circuited at 24 Vdc.
Fault in MCB Board.
Check the connection of wires
SAB2 device reading
The SBR signal circuit, coming from connecting MCB board to SD21
informs that it is not
14.01.06 SD21 board to MCB board, may be board. Should the error persist,
folded, but there is no
open. change SD21 board. If it still
signal of access
persists, change MCB board.
detection.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

The motor moving the SAB2
does not receive power supply.
This is maybe because the lift is
located at an extreme floor and
Fault in MCB Board. the fixed cam is pressing the
SAB2 device reading final limit switch for safe travel.
SAB2 device remains folded, despite
14.01.07 informs that it is folded Then, the car shall be moved in
an access detection occurred.
and there is a signal of MES mode until checking that
access detection. the SBR indicator of SD21 panel
is lit. If this is not the case,
check that the 24M circuit
arrives to the input of SAB2
device.
The SAB2 motor power supply
has been cut at mid travel. It
Fault in MCB Board.
may be due to the internal fuse
SAB2 device reading
of SAB2 board that commands
informs that it is not SAB2 device remains folded, despite
14.01.08 the motor. Wait for some
folded, neither deployed, an access detection occurred.
seconds and start supplying
but there is a signal of
again, going through OFF
access detection.
position of SIO selector on the
command panel
Check the connection of the
Fault in MCB Board.
The controller is trying to perform an wires connecting MCB board to
The controller is forcing
access detection and the reading of K1 SD21 board. Should the error
14.01.09 an access detection, but
or KDA relay state (EDA signal) on persist, change the SD21 board.
it does not read its
SD21 board does not change. If the error still persists, change
activation.
MCB board.
Fault in MCB Board. There is a bypass between
An access detection occurred, SAB2
The controller read the points 95 and 200 on SASE
device got deployed, but the safety
14.01.10 access detection, but the board or on upstream
chain remains closed between points
safety chain remains connectors located in the
95 and 200.
closed at point 200. cabinet rail.
Fault in MCB Board.
The lift with an extra-
The lift, with extra-reduced pit,
reduced pit is in
entered the inspection mode
inspection mode, but Check that the detector for pit
commanded from the pit and no access
SAB2 reading informs access is not bypassed.
to pit has been detected.
14.01.11 that it is folded. Check that the detector(s) for
The lift, with reduced headroom,
The lift with a reduced car roof access are not
entered the inspection mode
headroom is in bypassed.
commanded from the roof and no
inspection mode, but
access to pit has been detected.
SAB2 reading informs
that it is folded.
Fault in MCB Board.
5 attempts for forcing The controller is trying to perform an
If the error persists, in that
the access detection access detection and the reading of K1
order and one by one, change:
14.01.12 have already occurred, or KDA relay state (EDA signal) on
wires, SD21 board and MCB
but the controller does SD21 board does not change after five
board.
not detect the access attempts.
activation.
Check that 200 indicator on
Fault in MCB Board. SD21 panel is lit. If yes, check
There is no reading of that point 200 has 110 Vac. If
The controller is detecting a problem
access detection, the yes, check the wires connecting
14.01.13 into the safety chain somewhere
safety chain of doors is MCB board to SD21 board. If
between points 95 and 200.
closed and point 200 is the error persists, in that order
not activated. and one by one, change: wires,
SD21 board and MCB board.
Fault in LINK board.
The SIM card is not properly inserted Ensure the SIM card is properly
25.01.01 SIM card incorrectly
into its socket. inserted.
inserted.
The card inserted into the LINK
board shall be provided by MP
The SIM card inserted does not
Fault in LINK board. for a proper operation.
25.01.02 correspond to mobile phone operator
Non-valid SIM card. If it is a non-MP SIM card, you
authorised by MP.
shall confirm with MP the
required features for this card.
Fault in LINK board.
The PIN safety code to access the SIM Set the parameter “Code PIN”
25.01.03 Wrong PIN code of the
is wrong. with the right number.
SIM card.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in LINK board.
The modem GSM/GPRS does not The LINK board shall be
25.01.04 Module GSM/GPRS non-
respond. replaced.
detected.
Fault in LINK board.
The register on the GSM Parameters APN, USER and PASS, Check the net setting
25.01.05
network has not been provided by the user, are wrong. parameters.
possible.
1. There is a default on the TEL board
Check the TEL board.
Fault in LINK board. that prevents its normal operation.
25.01.06
TEL board non-detected. 2. There is a connection default in the Check the connections of the
auxiliary circuit CAN. auxiliary circuit CAN.
Connect a higher gain antenna,
Fault in LINK board. provided with a connection
The GSM link is not located at the
25.01.07 Insufficient network cable harness to carry out
appropriate place.
coverage. coverage tests at several points
inside the controller.
Fault in LINK board.
Connection default in the circuit Check the connections of the
25.01.08 Communication default
auxiliary circuit CAN. auxiliary circuit CAN.
in auxiliary CAN.
Fault in LINK board.
Check the connections of the
Communication default Connection default in the circuit
25.01.09 auxiliary circuit CAN of group of
in auxiliary CAN of group auxiliary circuit CAN of group of lifts.
lifts.
of lifts.
Fault in LINK board. The LINK board will try again to
The SIGMA server is temporary not
25.01.11 Loss of communication connect to the server until the
available.
with SIGMA server. connection is restored.
Fault in LINK board.
Ensure the microSD card is
25.01.12 microSD card incorrectly The microSD is not properly inserted.
properly inserted into its socket.
inserted.
Fault in LINK board. There is less space than the
The microSD card requires at
25.01.13 microSD card without recommended one for a proper
least 1 Gb-available space.
space enough. operation in the microSD card inserted.
Replace the microSD card by a
Fault in LINK board.
new one with more than 1 Gb-
25.01.14 microSD card does not The microSD card is damaged.
capacity: The card format shall
respond.
be FAT16.
Fault in LINK board.
At least one mandatory parameter is Check the LINK board
25.01.15 Fault in mandatory
not set parameters.
parameters.
The ALIM board does not feed the
Fault in LINK board. LINK: the LINK board detects voltage
The auxiliary CAN does coming from the mains power supply Check the ALIM board
25.01.16
not receive power of the lift (Controller circuit), but it connections.
supply. does not detect any power supply into
the auxiliary circuit.
LINK BOARD report.
Battery level lower than one hour of
25.01.17 Low battery according to
use.
EN 81-28 requirements.
Fault in LINK board.
FTP connection or the file download Check user and password of
25.01.18 Error when downloading
were not properly carried out. FTP. Retry the download.
FTP file.
Fault in LINK board.
25.01.19 The SCRIPT file format is wrong. Check the format of Script file.
Error on SCRIPT file.
Fault in LINK board. Permanent error. Check the
25.01.20 ICCID parameter value is wrong.
Error of ICCID read. value of parameter ICCID.
ICCID received via UDP communication
Fault in LINK board. Permanent error. Check the
25.01.21 does not coincide with ICCID of SIM
Error of ICCID received. value of parameter ICCID.
card.
Fault in LINK board. Permanent error. Update the
25.01.22 Error when opening DTMF file on microSD card not found. microSD card content. Replace
DTMF file. microSD card, if required.
Fault in LINK board.
File containing the software of
Firmware file of Permanent error. Insert The
25.01.23 communication module not found on
communication module right file on microSD card.
microSD card.
not found.
Fault in LINK board.
Permanent error. Relaunch the
Error while recording in Error while updating the software of
25.01.24 updating procedure of
firmware of communication module.
communication module.
communication module.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Fault in TEL board.
Ensure the microSD card is
26.01.50 microSD card incorrectly The microSD is not properly inserted.
properly inserted into its socket.
inserted.
Replace the microSD card by a
Fault in TEL board.
new one with more than 1 Gb-
26.01.51 microSD card does not The microSD card is damaged.
capacity: The card format shall
respond.
be FAT16.
Fault in TEL board. There is less space than the
The microSD card requires at
26.01.52 microSD card without recommended one for a proper
least 100 Mb-available space.
space enough. operation in the microSD card inserted.
Fault in TEL board.
Connection default in the circuit Check the connections of the
26.01.53 number of faults in
auxiliary circuit CAN. auxiliary circuit CAN.
auxiliary CAN exceeded.
Fault in TEL board.
The TEL board shall be
26.01.54 The VOCODER module The TEL board hardware is damaged.
replaced.
does not respond.
Fault in TEL board.
The TEL board shall be
26.01.55 The light sensor module The TEL board hardware is damaged.
replaced.
does not respond.
Fault in TEL board. Push
The contact of the alarm push button
26.01.56 button contact open for Check the connection.
is disconnected from the CAR board.
more than one minute.
The microswitch 1 corresponds
Fault in TEL board. to the board identifier:
Wrong configuration: SW1 OFF: TEL board number 1
There are more than one TEL board in
more than one device is SW1 ON: TEL board number 2
26.01.57 the lift with same configuration of
associated to the same
microswitches.
identifier in the auxiliary Ensure the identifiers of the TEL
CAN. boards belonging to the same
installation have different value.
Fault in TEL board.
Failure of the microphone or the The TEL board shall be
26.01.58 Fault of AUDIO circuit
loudspeaker. replaced.
self-test.
Fault in TEL board. The value of at least one parameter is Check the parameters of TEL
26.01.59
Fault in parameters. wrong. board.
Fault in TEL board. Fault
The value of at least one of the Check the parameters of TEL
26.01.60 in mandatory
mandatory parameters is missing. board.
parameters.
Fault in AUDIO board. The AUDIO board hardware is The AUDIO board shall be
27.01.80
Board internal error. damaged. replaced.
Fault in AUDIO board. Check the parameters of AUDIO
27.01.81 At least one parameter value is wrong.
Fault in parameters. board.
Fault in AUDIO board
The value of at least one of the Check the parameters of AUDIO
27.01.82 Fault in mandatory
mandatory parameters is missing. board.
parameters.
Fault in AUDIO board.
There is a connection default in the Check the connections of
27.01.83 There are too many
Auxiliary CAN circuit. Auxiliary CAN circuit.
faults in auxiliary CAN
Fault in AUDIO board.
Failure of the microphone or the The AUDIO board shall be
27.01.84 Self-test default of the
loudspeaker. replaced.
AUDIO circuit.
The microswitches 1 and 2 of
Fault in AUDIO board. the AUDIO board identify the
Wrong setting: more More than one AUDIO board in the lift board.
27.01.85 than one device in the have the same setting of
auxiliary CAN have same microswitches. The identifier of every AUDIO
identifier. board belonging to the same lift
shall have a different value.
Failure in CAR board.
28.01.01 The communication with An internal error occurred. Reset TFT device.
TFT board has been lost.
Failure in CAR board.
Connection default in the circuit Check the connections of the
28.01.02 Communication failure in
controller circuit CAN. controller circuit CAN.
controller CAN.
Fault in ALIM board.
29.00.1112 Internal problem on the ALIM board Replace the board.
Failure at output of 24M:

12
The flashings of LED DLPSF, associated to the ALIM board, reports the error codes related to this board. the full sequence of this
LED flashings is explained at the end of the error table.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when

the output associated to
relay KSTB2 is activated,
the voltage reading
L24MAF is lower than 8V
and the voltage reading
of 24M output is
activated:
Fault in ALIM board.
Failure at output of 24M:
Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when

29.00.12 Internal problem on the ALIM board Replace the board.
the output associated to
relay KSTB2 is activated,
the voltage reading
L24MAF is higher than
8V and the voltage
reading of 24M output is
activated.
Fault in ALIM board.
Default of signals:
Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when Internal problem on the ALIM board

29.00.13 Replace the board.
the output associated to
relay KSTB2 is
deactivated, the voltage
reading L24MAF is lower
than 8V and the voltage
reading of 24M output is
activated.
Fault in ALIM board.
Default of signals:
Incoherence between
signals of KSTB2,
L24MAF and FF1
Internal problem on the ALIM board: Check the fuse F24M. If the
This error occurs when
29.00.14 Failure of F24M fuse error persists, replace the
the output associated to
board.
relay KSTB2 is
deactivated, the voltage
reading L24MAF is
higher than 8V and the
voltage reading of 24M
output is deactivated.
Fault in ALIM board.
Failure of battery
voltage reading:
KUPS2, KUPS3 or any
voltage readings (24B,
24FA, 24MAF)
Internal problem on the ALIM board
29.00.15 When the outputs Replace the board.
associated to relays
KUPS2 and KUPS3 are
deactivated, the reading
24MAF shall coincide
with battery reading:
Otherwise, this error is
generated.
29.00.16 Fault in ALIM board. Internal problem on the ALIM board Replace the board.

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Failure of battery
voltage reading:
KUPS2, KUPS3 or any
voltage readings (24B,
24FA, 24MAF).

When the outputs

associated to relays
KUPS2 and KUPS3 are
activated, the reading
24MAF shall coincide
with the power source
reading: Otherwise, this
error is generated.
Fault in ALIM board.
Failure of battery
voltage reading:
KUPS2, KUPS3 or any
voltage reading (24B,
24FA, 24MAF).
Internal problem on the ALIM board:
- KUPS2 or KUPS3 relays
29.00.17 If one of KUPS2 or Replace the board
- 24B, 24FA or 24MAF voltage
KUPS3 output is
readings
activated, but the other
is not, readings of power
source, batteries and
24MAF shall be same:
Otherwise, this error is
generated.
Fault in ALIM board.
Failure of battery
voltage reading:
Internal problem on the ALIM board:
29.00.18 Even if the output - K24B relay Replace the board
associated to relay K24B - Reading of battery voltage
is deactivated, the board
reads there is battery
voltage.
Fault in ALIM board. The - The power source output does not - Set the power source voltage
voltage of L24FA1 signal supply voltage greater than 22 V. regulator to the maximum
is below the threshold - The connection between the power value.
29.00.21 for a lift normal source and the ALIM_V2 board is not - Check the wiring between the
operation and it correct (terminal 24FA). power source and terminal
prevents the battery to - Internal problem on the ALIM_V2 24FA on ALIM_V2 board
be charged. board. - Contact the Technical Service.
Fault in ALIM board. The
temperature sensor,
selected via parameters,
informs that the - The ambient temperature is higher - Check the ambient
temperature has than 55 ºC. temperature to which the
29.00.22
exceeded the threshold - Batteries damaged. battery pack is submitted.
for a lift normal - Replace the battery pack.
operation, and it
prevents the battery to
be charged.
Fault in ALIM board. The - Check the evolution of the
battery charge level is - The batteries are discharged and are battery charge during the
29.00.24 below the threshold in the process of being charged. hours following the
defined for the lift - Batteries damaged. appearance of the error.
normal operation. - Replace the battery pack.
Fault in ALIM board. The - There is no battery connected. - Place the battery pack.
battery pack is - Bad contact at the connection - Check the connection of the
29.00.25 disconnected, or the terminals of the battery pack or the battery terminals and ensure
battery pack fuse is DC/AC device they make good contact.
blown. - Blown FBAT fuse. - Replace FBAT fuse
Fault in ALIM board. The
temperature sensor
Check the ambient temperature
chosen by means of The ambient temperature is lower
29.00.27 to which the battery pack is
parameters informs that than -22 ºC
submitted.
the temperature has
exceeded the threshold

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

for the lift normal
operation, and it
prevents the battery to
be charged.
Fault in ALIM board. The
charger chip has
Internal problem on the ALIM_V2
29.00.28 detected a trouble Contact the Technical Service
board
preventing the battery
to be charged.
Fault in ALIM board. The
potentiometer chip of the
ALIM_V2 board has Internal problem on the ALIM_V2
29.00.29 Contact the Technical Service
detected a trouble that board
may prevent the battery
to be charged.
Fault in ALIM board. A
default in the connection
between the ALIM_V2 Internal problem on the ALIM_V2
29.00.30 Contact the Technical Service
board and the AC/DC board
device has been
detected.
Fault in ALIM board. - Check the wiring del selector
Failure at output of 24M: The problem is out of the ALIM board: SIO.
Incoherence between - SIO selector on command panel
the output and the - Auxiliary contact of SMAIN - Check the wiring of the
29.00.31 Reading of 24M auxiliary contact of the isolator
Internal problem on the ALIM board: switch SMAIN.
The output associated to - 24M reading
24M reading is activated - Replace the board.
but the output is not.
At physical level, MCB board presence - Check the wiring of selector
is detected (24M reading input), but SIO
not at logical level (CAN-H
communication).
Fault in ALIM board.
The problem is out of the ALIM board: - Check the wiring between the
Failure of power
- SIO selector on command panel boards ALIM and MCB
supplies:
29.00.32 - Internal problem on the MCB board
Incoherence between
- Voltage on shaft CAN
power supplies 24M and
- Replace the board
24H
Internal problem on the ALIM board:
- 24M terminal of XALCAN
- 24M reading
- Power supply of shaft CAN
At logical level MCB board presence is
detected (CAN-H communication) but
Fault in ALIM board. not at physical level (24M reading
- Check the wiring of selector
Failure of power input).
SIO
supplies: The problem is out of the ALIM board:
29.00.33
Incoherence between - SIO selector on command panel
power supplies 24M and
- Replace the board
24H Internal problem on the ALIM board:
- 24M terminal of XALCAN
- 24M reading
The 110 Vac of safety chain are
detected when the output for KSTB1
Fault in ALIM board. relay is deactivated.
29.00.41 Replace the board
Failure of relay KSTB1 Internal problem on the ALIM board:
- KSTB1 relay
- Power supply of KSTB1 relay
When the outputs associated to If the error persists after 10
KUPS1 and KSTB1 relays are seconds from the moment the
Fault in ALIM board.
activated, T phase is detected, but the controller has been switched
Failure of power
110 Vac of the safety chain are not. on:
supplies:
The problem is out of the ALIM board:
Incoherence between
- F110 fuse - Check the fuses
29.00.42 the phase T power
- F220 fuse - Check the wiring of phase T
supply and the safety
- Problem in T phase wiring: T phase - Check the wiring and the
chain’s one
wiring to ALIM is not the same as the contact of selector SIO
safety chain phase - Check the board SASE
- SIO selector on command panel
- SASE board

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

- Replace the board
Internal problem on the ALIM board
- XALTRM connector
- T phase reading, KUPS1 or KSTB1
When the outputs associated to
If the error persists after 10
KUPS1 and KSTB1 are activated, T
seconds from the moment the
phase is not detected, but the 110 Vac
controller has been switched
Fault in ALIM board. of the safety chain are.
on:
Failure of power
supplies: The problem is out of the ALIM board:
- Check the wiring of phase T
29.00.43 Incoherence between - Problem in T phase wiring: T phase
- Check the wiring and the
the phase T power wiring to ALIM is not the same as the
contact of selector SIO
supply and the safety safety chain phase
- Check the board SASE
chain’s one - SIO selector on command panel
- Replace the board
Internal problem on the ALIM board
- T phase reading, KUPS1 or KSTB1
When the outputs associated to
- Check that the LED of DC/AC
KUPS1 and KRES relays are
converter is not ON. If yes,
deactivated and the output associated
check the voltage between
Fault in ALIM board. to KSTB1 relay is activated, the 110
terminals DA1 and DA2. If the
Failure of power Vac of the safety chain are detected.
voltage is different from 0,
supplies:
replace the DC/AC converter.
29.00.44 Incoherence between The problem is out of the ALIM board:
If there is no voltage, it is an
the phase T power - The DC/AC converter is activated
ALIM board issue.
supply and the safety when it should not.
chain’s one
Internal problem on the ALIM board:
- Replace the board
- Inappropriate state of KRES, KUPS1
or KSTB1 relay.
When the output associated to KUPS1
relay is deactivated and the outputs If the error persists for 10
associated to KSTB1 and KRES relays seconds from the moment the
are activated, the 110 Vac of the controller has been switched
safety chain are not detected. ON:
Fault in ALIM board.
Failure of power
The problem is out of the ALIM board: - Check the fuses
supplies:
- F110 fuse - Check the wiring of phase T
29.00.45 Incoherence between
- F220 fuse - Check the wiring and the
the phase T power
- The DC/AC converter is activated contact of selector SIO
supply and the safety
when it should not. - Check the board SASE
chain’s one
- SIO selector on command panel

Internal problem on the ALIM board: - Replace the board

- Inappropriate state of KRES, KUPS1
or KSTB1 relay.
The problem is out of the ALIM board:
- Batteries not connected or defective - Check the connections of
- F24B fuse batteries
- FB fuse - Check the fuses
Fault in ALIM board. - Fuse of DC/AC converter - Adjust the voltage at the
Failure of battery - Low voltage at the power source power supply source output to
29.00.51 charger: output be 26,5 Vdc
Defective connection of - 24 Vdc output of DC/AC converter - Check the voltage at the
batteries (XDCAC1 connector) converter output and replace it,
if required
Internal problem on the ALIM board:
- K24B relay - Replace the board
- Reading of battery voltage
Fault in ALIM board.
The module of charge is properly
Failure of battery
supplying voltage/current, but the - Wait for the batteries to be
29.00.52 charger:
battery voltage still remains lower than recharged
Batteries OK but without
25 Vdc.
charge enough
Fault in ALIM board.
The problem is out of the ALIM board:
Failure of battery - Replace the batteries
- Defective batteries
29.00.53 charger:
Error of charger - Replace the board
Internal problem on the ALIM board
temperature
29.00.54 Fault in ALIM board. The problem is out of the ALIM board: - Replace the batteries

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

Failure of Battery - Defective batteries
charger: - Replace the board
Error of current Internal problem on the ALIM board
- Check the fuse
The problem is out of the ALIM board:
Fault in ALIM board. - Check the loading conditions
- FRM fuse
Failure of the manual inside the car or if it is
- There is no car motion (balanced
rescue: mechanically locked.
load, low performance of the
The accelerometer of the - Check the voltage at the
29.00.61 installation, car mechanically locked,
auxiliary circuit detects brake coils
etc.)
that the car speed zero - Calibrate the accelerometers
- The brake does not open
during the manual
- The accelerometer of the auxiliary
rescue
circuit is not calibrated.
Fault in ALIM board.
Failure of the manual
rescue:
The problem is out of the ALIM board:
The accelerometer of the - Check the wiring of motor and
- Phase(s) of motor not connected
29.00.62 auxiliary circuit detects contactors
- The accelerometer of the auxiliary
that there is a car - Calibrate the accelerometers
circuit is not calibrated
overspeed of the car
during the manual
rescue
Fault in ALIM board.
Failure of The problem is out of the ALIM board:
29.00.63 accelerometer: - The accelerometer of the auxiliary - Calibrate the accelerometers
Accelerometer not circuit is not calibrated
calibrated
Fault in ALIM board.
Failure of the manual
rescue:
This error is transitory: Shift
This error is transitory:
SIO to RES position and take it
Shift SIO to RES position The problem is out of the ALIM board:
back to RUN: In the event the
29.00.64 and take it back to RUN: Mains voltage disappeared during the
mains voltage is not recovered
In the event the mains manual rescue operation.
when the rescue starts, the
voltage is not recovered
batteries will be used.
when the rescue starts,
the batteries will be
used.
Fault in ALIM board.
Failure of the automatic
The problem is out of the ALIM board: Check, by means of the
rescue:
29.00.65 - The automatic rescue is not set on Console, that parameter RES.00
The maximum time for
the inverter. is set to value 3
starting the automatic
rescue is exceeded.
Fault in ALIM board.
Failure of the automatic The problem is out of the ALIM board:
rescue: - The controller detected a failure Check on the console the
29.00.66
Automatic rescue avoiding the rescue: check the controller errors
interrupted by the controller errors on the console
controller
The problem is out of the ALIM board:
- Terminating resistors of shaft BUS
Fault in ALIM board.
(CAN-H) - Check the wiring of shaft CAN
Failure of the automatic
- MCB board
29.00.67 rescue:
- Communications on CAN-H
Connection lost between
- Replace the board
MCB and ALIM boards
Internal problem on the ALIM board:
- XALCAN connector
Fault in ALIM board.
Failure of the automatic
rescue:
Maximum time for the
completion of the - Check on the console the
automatic rescue The problem is out of the ALIM board: controller errors
29.00.68 exceeded Check the controller errors on the - Check the loading conditions
console inside the car or if it is
The time stated for the mechanically locked.
controller informing
about the rescue
completion is exceeded
and the controller did

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION

not inform about the
completion.
Fault in ALIM board. Reset the controller (SIO
The problem is out of the ALIM board:
Failure of selector to OFF+ position).
- REV/A board informs the ALIM that
29.00.69 accelerometer: error Calibrate the accelerometers. It
there is an error state of the
state of the the error persists, replace the
accelerometer
accelerometer board REV
The problem is out of the ALIM board:
- Problem of wiring: the power - Check the wiring of phase T.
Fault in ALIM board.
supplied to the power source is - Check the controller filter and
Failure of power
different from the T phase. replace it if required
supplies:
29.00.71 - Controller filter
When there is no T
phase, the power source
Internal problem on the ALIM board:
is read.
- Voltage reading of T phase - Replace the board
- Voltage reading of the power source
The problem is out of the ALIM board:
- Adjust the voltage at the
- Power source
power supply source output to
- Controller filter
Fault in ALIM board. be 26,5 Vdc
- Problem of wiring: the power
Failure of power - Check the wiring of the power
supplied to the power source is
supplies: supply source
29.00.72 different from the T phase and it is
When there is T phase, - Check the wiring of phase T
not present.
the power source is not - Check the controller filter and
read. replace it if required
Internal problem on the ALIM board:
- Voltage reading of T phase
- Replace the board
- Voltage reading of the power source
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
- SIO selector on command panel
Failure of the manual SIO
- Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.81 When RES and RUN are panel of commands and the
board
activated, the input for ALIM board
reading 24M is also
Internal problem on the ALIM board:
activated. - Replace the board
- Reading of RES, RUN or 24M inputs
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
- SIO selector on command panel
Failure of the manual SIO
- Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.82 When RES and RUN are panel of commands and the
board
activated, the input for ALIM board
reading 24M is also
Internal problem on the ALIM board:
activated. - Replace the board
- Reading of RES, RUN or 24M inputs
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
- SIO selector on command panel
Failure of the manual SIO
- Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.83 RUN is activated but panel of commands and the
board
RES is not: In addition, ALIM board
the input for reading
Internal problem on the ALIM board:
24M is also activated. - Replace the board
- Reading of inputs RES, RUN or 24M
The problem is out of the ALIM board:
- Check the wiring of selector
- SIO selector on command panel
Fault in ALIM board. SIO
- Wiring between the command panel
Failure of the manual - Check the wiring between the
and the connector XAL24 of ALIM
29.00.84 rescue: panel of commands and the
board
RUN is activated when ALIM board
-+
RES is not:
Internal problem on the ALIM board:
- Replace the board
- Reading of RES, RUN or 24M inputs
Fault in ALIM board. The problem is out of the ALIM board:
Default of - XALCAN connector
Check the circuit of auxiliary
29.00.91 communications: - Terminating resistors of auxiliary
CAN
Default on the auxiliary BUS (CAN-A)
BUS (CAN-A) - REV-A circuit off or defective
Fault in ALIM board. - Check the connection of REV
The problem is out of the ALIM board:
Failure of board
- XALCAN connector
accelerometer: - Check the circuit of auxiliary
29.00.92 - Terminating resistors of auxiliary
Accelerometer of CAN
(CAN-A)
auxiliary circuit not - Calibrate the accelerometers
- REV-A circuit off or defective
detected

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 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

FLASHING COMPLETE SEQUENCE OF DLPSF LED OF ALIM BOARD:

Quick flashing ➔ LED OFF ➔ no: of flashings corresponding to the tens ➔ Led OFF ➔ no: of flashings
corresponding to the ones

VA2004_01 - 03/2021 73/75 MTELecoGO_CONF_A2004_01_EN

 Parameters, errors and causes for a non-starting
MP ecoGO
Software package A2004.01

3 CAUSES FOR A NON-STARTING

CAUSES FOR NON-STARTING

AXX Involved element
A01 The transformer 110 fuse has blown:
A02 The contacts located upstream to point 60, in the safety chain, are open.
A03 The temperature of the machine or the machine room is out of range for operation:
A04 There is a car overload.
A05 The car is full.
A06 A door contact of the safety chain is open.
A07 The door-opening push button is activated:
A08 The contacts of car door and landing door locks, in the safety chain, are open:
The car call push button or landing door call, at the floor where the car is located, remains
A09
activated:
After a movement completion in inspection mode, the part of the safety chain corresponding
A10
to INSPECTION mode or the part of the INSPECTION command circuit did not open.
Reading of load cells located in the car or on the fixed point: they are not connected or the
A11
read value is out of range.
The maintenance safety chain is opened: From the point 40, the contacts of the safety chain
A12
are opened:
A14 In inspection mode, the controller detects that the contact of contactor remains activated:
The maximum number of travels per hour allowed has been exceeded (refer to parameter
A15
Maximum number of operations per Hour)
In inspection mode, the controller detects that the contact of the governor coil remains
A16
activated:
A17 The car photocell is activated.
A18 The input corresponding to the door operator reopening in front of an obstacle is activated.
A19 The temperature of the machine room is out of range for operation.
A20 The photocell is not connected or it does not change of state.
A21 The BYPASS contact is activated while in normal mode
The lift is operating in INSPECTION/MES mode and the controller reads that the contact of
A22
closed door is opened: (Input E2 on DOC boards)
Lift stopped in inspection mode from pit or after leaving the inspection mode from pit: To get
A23 the lift back to normal mode, the lift shall be shifted first to MES mode or keep pressed for 10
seconds the landing push button of the bottom floor of the building.
Brake test running. At the test completion, if the cause A24 persists, one of the machine brake
A24
connectors (XSMMAQ1/2) is placed into the test connector (XSMBT).
A28 The switch of maximum pressure or minimum pressure switch is activated.
A29 There is a failure in the inverter.
A30 The battery voltage is too low to carry out a rescue.
A31 With reduced headroom and/or pit (EN 81-21), the point 200 in the safety chain is open.
A32 The command for door opening has been activated from the console.
A33 The frequency inverter is in programming mode.
A34 The frequency inverter is performing an autotuning.
A35 The frequency inverter is performing an adjustment of current sensors.
After a travel has been completed, the switching did not occur on the circuit (going to KP
A36 terminal of connector XMCM located on MCB board) responsible for monitoring the contactors'
state.
Relay KN2 of the circuit for bridging the doors is stuck to point 85 instead of being stuck to
A37
point 95 of the safety chain (SASE board).
A38 Detection of flooded pit.
A50 The controller does not detect the board of connections on car roof (REV\M).
A51 The controller does not detect the board of power supplies (ALIM).
A52 The controller does not detect the board of the inverter.
A53 The controller does not detect the board of connections on car roof (REV\A).
The controller did not detect the MIO board which has been set up for controlling the non-MP
A54
inverter.

VA2004_01 - 03/2021 74/75 MTELecoGO_CONF_A2004_01_EN

 HEADQUARTERS

Pabellón MP
Leonardo Da Vinci, 15
Isla de la Cartuja – 41092 Seville
SPAIN

+34 902 197 277

elevacion@mpascensores.com

www.mplifts.com

Technical Manual translated from the original in Spanish, available at MP website.

Products constantly developed, the specifications can be modified without prior notice.