Elevating Enterprises with

Generative AI Powered
Human-Centric
Conversational AI Platform,
Impacting 1 Billion+ Lives
AI AUTOMATED WORKFORCES :
THE FUTURE OF ENTERPRISE

Inefficiencies in Rise in AI-ML

human-powered operations powered virtual assistants

Time
Intelligent Efficient

Multi- Cost
Efficiency & Productivity Functional Efficient

2
CURRENT METHODS ARE FAILING IN THEIR
CONVERSATIONAL ABILITY AND ACCURACY…

Hours long waiting Vague Inauthentic

in customer care Information

55%

55% of consumers have intended

to make a purchase, but backed
out because of
poor customer service.

“Your call is vital to us. Please hold while 60% customer service
we connect you” representatives don’t have right
Customers hate automated data. Even search engine and social
messages. media have inauthentic information

3
…AND MOST AI VIRTUAL ASSISTANTS DON’T OFFER RICH, HUMAN
LIKE CONVERSATIONS NEEDED TO ENGAGE USERS

Lack of Contextual Training

No Hybrid Chat Language Barriers & NLP
Data

Misinterprets the requests and Most AI bots are incapable of Cannot communicate
gives inaccurate response sentimental analysis and providing problems and seek help in
service in format of user's choice local languages
(Text, Voice, Video)
4
CoRover’s Large Language Model (Generative AI)
India is launching its own Generative AI (Large Language Model)
in 12+ Indian languages, with generative text, voice and video

Highlights
1. Data remains in the country
2. Fine tuned for target users
3. Option to integrate with any ERP/CRM system and APIs
4. Inbuilt payment gateway for real-time transactions
5. Dialogue/conversational management tool
6. Omni-channel, multi-lingual (120+ languages), multi-format (text, voice,
video)
7. Generative AI Video, interactive digital twin
8. Currently available for organisations

Make AI in India
Make AI work for India and the
world
BharatGPT vs ChatGPT
COROVER’S VISION TO MAKE AI AS
“HUMAN-LIKE” AS POSSIBLE

Insights
Augmenting the personal
and professional lives of

Recommendations

via

Automation

1/10th
of Humans
Fulfilment

9
AIM TO LEAD ENTERPRISES TO
THEIR AI-DRIVEN FUTURE

Phase 1 Phase 2 Phase 3 Phase 4

Achieve steadily
increasing data
supply
Achieve deep domain Provide premium Create Fully
understanding in top actionable AI driven Automated Workforce
industries insights to these Lead the Future of
100M User industries Enterprises.
Data

10
POWERING THE DATA FLYWHEEL
Data is at the heart of conversational AI, and is used to personalize the conversation

USERS
More Users

1B 2B
Greater Market
Share More Data

2018 2023 2025

DATA
Superior Better ML
Product Models / Growing 10X
AI Algos /
Results

11
 Elevating Enterprises with Generative AI Award
Winning
Powered Human-Centric Conversational AI Technology

Platform, Impacting 1 Billion+ Lives

Proprietary AI ML NLP LLM AR VR RPA IOT

Tech (Generative AI)

Mobile Voice MS Teams

Interfaces Web App WhatsApp Kiosk SMS
IVR
GBM & more

Formats VideoBot VoiceBot ChatBot (Text, Touch, Click)

Services Customer Support Human Resources Sales & Marketing Finance Industrial & more…
Bots

Human-Centric Conversational Enterprise-Grade Virtual Assistants Conversational (Video - Voice)

AI Platform Commerce

USP
Trusted by 100+ Enterprises, 1 Billion+
10X Faster Implementation with Users Across 100+ Languages and 20+ Enhancing Customer Experience,
Responsible, Grounded and Channels - Including ChatBot, VoiceBot, Operational Efficiency, and
Accurate Generative AI VideoBot, IVR Bot and WhatsApp Bot Revenue Growth by 10X
COMPANY OVERVIEW
ACQUIRED 1 BILLION+ USERS
WITH 20B+ INTERACTIONS

1B+ 100+
Users Enterprises

20M+ 20B+
Monthly Interactions
Active Users

14
 SOME SECTORS WHERE COROVER AI IS BEING USED
Airports & Bus & Commerce
Railways Education &
Shipping Automobile & Gaming
Media

Defense & Energy & Finance &

Insurance Banking
Smart City Utility Securities

70+Banks
& more….
We also have recently got 400+ Inbound Leads (Potential Annual Revenue of USD 12.5 Million+ (INR 100 Crore+)
SERVING CLIENTS ACROSS VARIOUS VERTICALS

LEADING AI BOT FOR 70+ BANKS

& more….

16
KEY STRATEGIC PARTNERSHIPS

& more….

17
WHY COROVER?
VERSATILE TECH
THAT GIVES MASSIVE REACH

1 Billion+ users
Multi-format Tech Edge
VideoBot® Robust

VoiceBot Secure

ChatBot Scalable
(Text, Click, Touch) (800K Concurrent Users)

Omni Channel Multi-lingual

Web/Phone app
100+ Foreign languages
IVR
12+ Indian languages
Whats App

& more
19
ADOPTION ACROSS
KEY INDUSTRIES AND HORIZONTALS

For Various Industry Verticals

Across 3 Horizontals

Mobility BFSI
CoRover AI
X

Sales Engagement Support Decision Tree

Training
Retail Utilities

& more…

20
PROVIDES INVALUABLE INSIGHTS THROUGH DASHBOARD
Trends Feedback

Leads

Real Time Analytics

Inferences

Configurable &
Downloadable
Charts & Reports

21
USPs
HUMANISING AND MAKING IT INCLUSIVE
Enabling users talk to systems the way they talk to an expert human!

Human-Centric Quick & Authentic Omni-Channel

Virtual Assistant Info Conversational AI Bot

Customer
Sentimental Analysis

Confidence
Score
Talks to user in the Quick & authentic Interact from the channel
language and format information without being of user's choice (we will go
Real Time
of user’s choice on hold or in a queue. where the user is) Feedback

Human-Centric Conversational Enterprise-Grade Virtual Assistants Conversational (Video - Voice)

AI Platform Commerce

USP
Trusted by 100+ Enterprises, 1 Billion+
10X Faster Implementation with Users Across 100+ Languages and 20+ Enhancing Customer Experience,
Responsible, Grounded and Channels - Including ChatBot, VoiceBot, Operational Efficiency, and
Accurate Generative AI VideoBot, IVR Bot and WhatsApp Bot Revenue Growth by 10X 23
WORLD’S FIRST AI BASED VIDEOBOT

I want to have some food

Do you have any

recommendations?

Do you have any

restaurant open now?

1 2 3

Choose video option to Share your queries Get real time accurate
interact with your human video bot answers

24
VOICE ENABLED, MULTI-LINGUAL, SHOPPING ASSISTANT
VOICE COMMERCE AND VIDEO COMMERCE
+1

1 2 3
Voice based shopping
User/merchant speaks in the Order is placed
assistant adds desired
languages of choice to place successfully
product to cart
the order 25
SNEAK PEAK – VOICE COMMERCE & VIDEO COMMERCE
मझ
ु े जैकेट्स यह ब्राउन जैकेट इस जैकेट को
दिखाना आडडर कर िो
ककतने की है ? मेरे समान में
डाल िो
Show me How much is this Place the
jackets brown jacket for? Add to Cart order

INTEGRATED VIDEO & VOICE COMMERCE WITH AI

VIRTUAL ASSISTANT POWERED BY COROVER.AI
CONVERSATIONAL CHAT BOT

Please show me ATMs

nearby

You can now initiate any of the

Please show me my below requests instantly for your
account transactions loan account.

Foreclosure Statement
Foreclosure Request
Closure Letter
Interest Certificate
Loan service Request Repayment Schedule
RTO Confirmation
Balance Confirmation Certificate
Part Payment Request
Change of Email Address
Loan Cancellation Letter
Sanction Letter
Provisional Interest Certificate

1 2 3

Choose the language, Do any banking transactions - Get instant replies for all
format, channel check account balance, transfer your banking queries
funds & more
27
VIRTUAL ASSISTANT
BUILDER
SELF SERVICE PLATFORM - VIRTUAL ASSISTANT BUILDER

29
ARCHITECTURE
ARCHITECTURE WITH GENERATIVE AI (LLM)

31
 SERVICE OFFERINGS FOR
VARIOUS INDUSTRY VERTICALS
AI VIRTUAL ASSISTANT FOR B2C, B2B AND D2C

Easy Product Discovery &

Customer Support Automation

Customer Acquisition Personalized Experience

Connect with consumers virtually Delight customers with Enhanced
and increase conversion User Experience

Customer Retention Cross-Sell & Up-Sell

Connect with consumers in real time Increase revenue by providing a
and improve company credibility seamless experience

33
HUMAN-CENTRIC SHOPPING ASSISTANT Complete Shopping
WITH VOICE AND VIDEO COMMERCE Experience

Vernacular Voice Support

Auto training of multiple languages and
dialects

Multi-device support
Easy integration with POS and
ERP systems
Grocery

Food & Entertainment

Subset dictionary for high accuracy
Auto training of unlimited SKUs, Store,
Apparels
Vendor, Ware House

Utilities & Bill Pay

34
AI VIRTUAL ASSISTANT FOR ORGANISATIONS

Humanised Virtual
Assistant
Improve top-line via Improve bottom-line
lead gen and via customer support
engagement automation

Personalised customer
Operational
experience via human
efficiency via 24X7
centric virtual
virtual assistant
assistant
35
INFORMATION SECURED WITH MULTIPLE LAYERS OF SECURITY

ISO 27001:2013 Certified (Information Security Management System)

CMMI Maturity Level 5 and ISO 9001:2015 Certified (Process )

Third party Security Test & Certification from

CERT-In empanelled company

GDPR Compliant and Compliant to India’s Data Protection Bill

PII data like name, email, phone (if any)

are all stored with encryption

Multiple layers of security-hosted in VPC, SSL

encrypted and protected by DDOS attack shield

High Availability (99.99% Uptime) - Enabled with

health checks and load balanced which makes the
application accessible all times

Disaster Recovery supported

36
CASE STUDIES
CASE STUDY – ‘AskDISHA 2.0’ by IRCTC (Travel) Outcome
Now book ticket by Chat & Voice in multiple languages, without IRCTC password

$3 Mn ˜Monthly
Transaction Value

700K Daily Passenger

Queries

70%
Increase in CSAT
(due to 0 wait time)

Conversational
70% Reduction in queries
over other channels
Booking with pymt

90%
Positive Feedback
Of IRCTC’s customers

90% Accuracy

Asia’s
Leadership Award
For Innovation using
Technology, 2019

38
CASE STUDY – ‘AskDisha’ by Indian Railways Outcome
(Travel)

800K Concurrent
Users

Vernacular Support

70%
Increase in CSAT
कृपया निम्ि विकल्पों में से धििापसी का प्रकार (due to 0 wait time)
चिु ें और अपिा पीएिआर िंबर दर्ज करें |

70% Reduction in queries

over other channels

85% Positive Feedback

Customer Queries 90% Accuracy

Refund of Rs 740.0 for PNR 2310413814 Voice Support

is successfully processed

Asia’s
Leadership Award
For Innovation using
Technology, 2019

39
 Outcome in a year
CASE STUDY – ‘Ask Maitri’ by IGL (Energy/Utility)

Multiple Formats

840K Users

81.9% Excellent
Feedback

Total Answered Queries:

14,599,30
89.6% Total Asked Queries:
16,295,80
Customer Queries

Your outstanding amount is Rs 580.00. Conversational

Due date is 30-06-2021. Chatbot
integrated with:

GBM

40
 Outcome in a year
CASE STUDY – ‘Ask PAi’ by NPCI (Banking/Finance)

540K Users

87%
Vernacular Support Excellent
मैं हूँ PAi,
Feedback
आपका व्यक्तिगत क्तिक्तिटल सहायक|

0.5 Time taken

sec To respond

70+ Onboard
Banks/NBFCs

Total Answered Queries:

10,89,554
87% Total Asked Queries:
Customer Queries
9,57,672
UPI or Unified Payments Interface is an
immediate real-time payment system Conversational
that helps in instantly transferring the Chatbot
funds between the two bank accounts
through a mobile platform. Integrated With:

41
CASE STUDY - CNB assistant by MAHINDRA CARANDBIKE Outcome
(Automotive)

Vernacular Support
99.8% Accuracy

97.3%
Excellent
हौंिा क्तसटी का माइलेि क्तकतना है? क्तिल्ली में हौंिा क्तसटी
की कीमत क्तकतनी है? Feedback

Number of queries asked, leads captured,

test drives booked in a quarter:

4,32,000
Customer Queries

Conversational
What are the key specifications of
Chatbot
Hyundai Creta?

Number of queries in a month:

1,00,000+
APPENDIX
ACHIEVEMENTS
National Startup Award 2022 Winner

Raised funding from Canbank VC

Selected in TOP 10 AI Companies

CoRover’s AskDoc.ai is a winner in Combat Covid-19 Challenge

Winner of National Award (AatmaNirbharBharat App innovation

challenge) launched by Prime Minister of India

Asia Leadership Award: The best Chatbot as a Service (CaaS) Platform

Awarded as Company of the year, 2019

One of the top 30 innovators of the world, announced

in Venture Summit 2019 at Silicon Valley, US.

CMMI Maturity Level 5 | ISO 27001:2013 | ISO 9001:2015

44
TESTIMONIALS

Seamless and effective “AskYukimi a VideoBot created

Chatbot, named Ask Disha, has
conversations in business are the using CoRover’s Human Centric
great accuracy of 90% along
keys to customer success. With Conversational AI platform, has
with the approx. 85% positive
CoRover on board, Crayon is now been a huge success in Japan. We
feedback from IRCTC users and
well equipped to provide the best- have been fortunate to work with
has improved customer and
in-class conversational service to its CoRover as a client and also as their
employee engagement.
customers. co-sell partner”

Vikas Bhonsle Hajime Suzuki Sandip Trivedi

CEO, Crayon Software Experts India CEO of Innovation Hills Inc. GGM, IRCTC

& more
HERE’S WHAT SATYA NADELLA AND PRIME MINISTER
NARENDRA MODI HAVE TO SAY ABOUT US
 Digital First → Mobile First → AI First → Conversational AI First

LET’S GET STARTED ON MAKING

YOUR TECH MORE HUMANE

Ankush Sabharwal
ankush@corover.ai

Copyright ©️ 2024 CoRover®️. All rights reserved. | Patent Pending

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