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04-3 Steps To Become A Recession Proof Sales Agent

The document discusses how traditional sales skills focus too much on pushing products rather than understanding customers' problems and needs. It advocates becoming a problem finder and solver by asking questions to uncover challenges customers may not realize they have. The right questions asked at the right time can help customers persuade themselves of a solution's benefits. Neuro-emotional persuasion questions are most effective as they allow customers to open up about their situation and see how a solution could improve their future by addressing their problems and concerns.

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ryanwayne2024
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100% found this document useful (1 vote)
701 views62 pages

04-3 Steps To Become A Recession Proof Sales Agent

The document discusses how traditional sales skills focus too much on pushing products rather than understanding customers' problems and needs. It advocates becoming a problem finder and solver by asking questions to uncover challenges customers may not realize they have. The right questions asked at the right time can help customers persuade themselves of a solution's benefits. Neuro-emotional persuasion questions are most effective as they allow customers to open up about their situation and see how a solution could improve their future by addressing their problems and concerns.

Uploaded by

ryanwayne2024
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 62

www.imarketing.

courses
www.imarketing.courses

All Selling is,


is CHANGE.
www.imarketing.courses
www.imarketing.courses

CHANGE…

Makes human beings feel unsettled and


uncomfortable when its initiated by
pushy salespeople ready to pitch their
products or services quickly in the
conversation.
www.imarketing.courses
www.imarketing.courses

You’re not selling the


THING, you’re selling
the RESULTS of what
that thing does!
www.imarketing.courses
www.imarketing.courses

3 Steps To Become A
Recession Proof Sales Agent!
1. Become a problem finder & problem
solver, not a product pusher.

2. Asking the right questions, at the


right time.
3. Eliminating sales resistance.
www.imarketing.courses
www.imarketing.courses
www.imarketing.courses
www.imarketing.courses

“Maybe selling just


wasn’t for me…”
www.imarketing.courses
www.imarketing.courses

“You will fail for the simple


reason you don’t learn the
RIGHT SKILLS necessary to
succeed.”
www.imarketing.courses
www.imarketing.courses

Traditional selling skills

A lot of techniques didn’t work AT ALL…

= I’d LOSE a LOT of sales!


www.imarketing.courses
www.imarketing.courses

Now, at the same time,


– at college…

I was majoring in behavioral


science & human psychology.
www.imarketing.courses
www.imarketing.courses

Step #1
Become a problem finder &
problem solver, not a
product pusher.
www.imarketing.courses
www.imarketing.courses

I’m going to start by


asking you…
WHY are you an agent?

WHY are you in business?


www.imarketing.courses
www.imarketing.courses

Do prospects in your
industry have problems?

– Raise your hand if your


prospects you talk to…
have problems.
www.imarketing.courses
www.imarketing.courses

It’s NOT your leads

It’s NOT your mindset

It’s NOT your personal development

It’s NOT your motivation

It’s NOT your work ethic


www.imarketing.courses
www.imarketing.courses

If you’re full-time already,

– Keep your hand raised if you


can TRIPLE the hours you are
working now?
www.imarketing.courses
www.imarketing.courses
www.imarketing.courses
www.imarketing.courses

You must NOW be


even better at
problem FINDING.
www.imarketing.courses
www.imarketing.courses

– Asking the right questions


at the right time to help
them uncover challenges
and problems they don’t
even know they have!
www.imarketing.courses
www.imarketing.courses

What are most salespeople?

Well, they are what


we call PRODUCT
PUSHERS!
www.imarketing.courses
www.imarketing.courses

Step #2
Asking the right questions
at the right time in the
conversation.
www.imarketing.courses
www.imarketing.courses

At college…
I was majoring in behavioral science
and human psychology.

The study of the BRAIN…

How human beings make DECISIONS.

Are PERSUADED, or NOT persuaded!


www.imarketing.courses
www.imarketing.courses
www.imarketing.courses
www.imarketing.courses

Era #1 : “Boiler Room Selling”


We are LEAST PERSUASIVE when we:
- Tell people things
- Attempt to dominate them
- Posture them
- Manipulate them
- Push them
www.imarketing.courses
www.imarketing.courses

Presenting
www.imarketing.courses
www.imarketing.courses

Telling Your Story


www.imarketing.courses
www.imarketing.courses

Giving A Sales Pitch


www.imarketing.courses
www.imarketing.courses

Putting Sales Pressure


On Them
www.imarketing.courses
www.imarketing.courses

And the BIG one…

“Assuming The Sale”


www.imarketing.courses
www.imarketing.courses

Era #2 : “Consultative Selling”


We are MORE PERSUASIVE when we
attempt to have a DISCUSSION.

DOWNFALL?
- Logic = surface level.
- Do people buy on logic, or EMOTION?
www.imarketing.courses
www.imarketing.courses

“What’s two problems that are keeping


you awake at night?”

“Can you tell me the top two challenges


you’re having?”

“What are you looking for in a solution?”

“What sort of budget have you set aside?”


www.imarketing.courses
www.imarketing.courses

Era #3 : “Dialogue” | NEPQ


We are MOST PERSUASIVE when we
allow others to PERSUADE THEMSELVES,

– When we ask
Neuro-Emotional Persuasion
Questions.
www.imarketing.courses
www.imarketing.courses

NEPQ Questions…

Are not designed to get


people to say what you
want them to say, or just
surface level questions.
www.imarketing.courses
www.imarketing.courses
1. The Connecting Stage 3. The Transition Stage

2. The Engagement Stage 4. The Presentation Stage

5. The Commitment Stage


www.imarketing.courses
www.imarketing.courses

Realize this :

The first 7-12 seconds your


prospects are picking up
your verbal and non-verbal
cues…
www.imarketing.courses
www.imarketing.courses

#1. If you’re aggressive,


needy and attached…

It triggers their brain to go


into fight or FLIGHT mode.
www.imarketing.courses
www.imarketing.courses

#2. If you’re neutral, calm


and detached…

It triggers their brain to


become curious, where they
want to engage and OPEN UP.
www.imarketing.courses
www.imarketing.courses

Connecting Questions...

– Is where you take the focus


off you and put it on them.
www.imarketing.courses
www.imarketing.courses

Alright, the first part of the call is pretty basic. It’s really more for us to
find out what you might be eligible for, what you have in place now
when something does happen to you; compared to what you might be
looking for as far as financial protection just to see what that GAP
looks like, to see if we can actually help.

And at the end of the call, if you feel that this might be what you’re
looking for, we can discuss possible next steps. Would that help you?
Or - Are you with me?
www.imarketing.courses
www.imarketing.courses

Situation Questions...

– Is where you find out their


current situation.
www.imarketing.courses
www.imarketing.courses

NO INSURANCE / NO ASSETS Ok, so walk me back here. Let’s say that you…
you pass away, God forbid, let’s say 3 days from now. Because none of us know
the exact time or hour, right?

Let’s say you passed away. Who would actually be the one… that would be…
paying for all of your expenses? Like… who would be paying for ALL the
mortgage payments, the funeral expenses, you know… meeting the funeral
director, paying the car payments, the credit cards, putting your kids through
school? Like, Who would be paying for all of that?

(paints the picture, emotional visualization of this person doing those things and
being emotional while doing them.)
www.imarketing.courses
www.imarketing.courses

Problem Awareness Questions…

– Open the emotional door to


find out what their real problems
are, the root cause of the
problem, and how these
problems are affecting them.
www.imarketing.courses
www.imarketing.courses

— Do you WANT your ____________ to have to pay for all of those expenses, if
you….. didn’t have to? (They will probably say “No.”)

So how many months would she be able to pay the house payment and all your
other expenses without your income?

Let them answer.

What happens to her and kids at that point though?

(This is where we start building the GAP in the prospects mind. From where they
are compared to where they want to go!)
www.imarketing.courses
www.imarketing.courses

Solution Awareness Questions...

– Help your prospect see what


their future will look like once all
their problems are solved.
www.imarketing.courses
www.imarketing.courses

Let’s say we could find a plan where we could pay off the home
completely, the cars in full, all the credit card debt, the student loan
debt - so all the debt was completely gone; so cindy and the kids can
stay in the home, stay in the schools, and live off her income.

Knowing that was there, what would that do for you guys?

What would it do for you personally though? (emotion)


www.imarketing.courses
www.imarketing.courses

Consequence Questions...

– Help your prospect see what


the consequences or
ramifications are if they don’t do
anything about solving their
problems.
www.imarketing.courses
www.imarketing.courses

(HAVE INSURANCE) Ok, but what if you don’t do anything


about this, you just stick with the same policy…and you pass
away many years before you thought…

…But there's not enough money for Cindy to pay for the house
and all the kids expenses… . What happens to them at that
point? (challenging concerned tone)
www.imarketing.courses
www.imarketing.courses

Commitment Questions...

– Help your prospect commit and


take the next step to purchase
your solution to get what they
want!
www.imarketing.courses
www.imarketing.courses

Do you feel like this could be the answer for you?

(They will always say “Yes.” or “Yes, but…we don’t have the
money.”)

Why do you feel like it is though?


www.imarketing.courses
www.imarketing.courses

Step #3
Eliminating Sales
Resistance.
www.imarketing.courses
www.imarketing.courses

It’s ALL about…

Neutralizing hidden SALES


PRESSURE that’s in the sales
conversations you have with your
potential customers.
www.imarketing.courses
www.imarketing.courses

When you detach yourself


from the expectations of
making a sale,
you automatically remove
the pressure from your sales
conversations.
www.imarketing.courses
www.imarketing.courses

- Emotionally shut down.

- Don’t open up to you.

- They stay surface level with you.

= “I want to think = “I need to talk


it over…” to my spouse…”
www.imarketing.courses
www.imarketing.courses

Prospect:

“Well why should we go with your


company?

We already have a policy with


_____________ why should we go
with you?”
www.imarketing.courses
www.imarketing.courses

Most Salespeople:
“Well, why wouldn’t you go with us?
We are rated the #1 company
We have the best price
We have the best coverage
We have the best customer service
Owners have the best integrity
We have an ‘A-Rating’ with the Better
Business Bureau
We have the best this
We have the best that…”
www.imarketing.courses
www.imarketing.courses

Instead of telling them why


they should go with you…

- Find out WHY they even


asked you this question
in the first place.
www.imarketing.courses
www.imarketing.courses

Prospect:

“Why should we go with you?

We already have a company for


that.”
www.imarketing.courses
www.imarketing.courses

NEPQ Salesperson:
“Well, I’m not quite sure that you… should
yet… (pause 2 seconds)
We would have to understand more
about what you have in place now to pay
for the mortgage and all the expenses…
– just to see IF we could actually help you.
For example… what type of policy do
you… ?”
www.imarketing.courses
www.imarketing.courses

A three-second pause is
important…

- Right after, “Well, I’m not sure


you should yet.”
www.imarketing.courses
www.imarketing.courses

– Let’s say its an A-Type


hard-core personality that
is just not wanting to open
up to you…
www.imarketing.courses
www.imarketing.courses

NEPQ (Recession-Proof) Salesperson:

“Between you and I…

- And, ‘off the record,’

What’s the real reason why you’re


looking for_________ ?”
www.imarketing.courses
www.imarketing.courses

NEPQ (Recession-Proof) Salesperson:

“Now, between you and I… and,

‘off the record,’

What’s really holding you back from


moving forward so that you can protect
your family financially?”
www.imarketing.courses
www.imarketing.courses

3 Steps To Become A
Recession Proof Sales Agent!
1. Become a problem finder & problem solver,
not a product pusher.

2. Asking the right questions, at the


right time in the conversation.

3. Eliminating sales resistance so your


prospects open up to you!
www.imarketing.courses
www.imarketing.courses

Join our Facebook Community @


www.salesrevolution.pro

Follow Jeremy on Instagram @


@jeremyleeminer

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