SUSTAINABILITY

REPORT
2023
Incorporated in Malaysia [Registration No.: 199801018294 (474423-X)] FINANCIAL YEAR ENDED
A Public Company Listed on the Main Market of Bursa Malaysia and Main Board of Singapore Exchange 31 AUGUST 2023

TOGETHER, HEALTHIER, STRONGER

SCAN FOR SCAN FOR
INTEGRATED ANNUAL SUSTAINABILITY
REPORT 2023 REPORT 2023
 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

Basis of This Report Contents

1 BASIS OF THIS REPORT
SCOPE AND BOUNDARY REPORTING
2 CONTENTS
Financial and non-financial reporting
This document stands as our official Sustainability Report. Within its pages, we explore our non-financial performance,
SECTION 1
dissect opportunities, evaluate risks, and scrutinise outcomes associated to all stakeholders who influence over our
value generation. Our reporting predominantly centres on disclosures at the group level, unless otherwise specified.
CREATING SUSTAINABLE VALUE
Notably, there have been no substantial alterations to our organisational framework, ownership, or supply chain
3 2023 Sustainability Highlights
throughout the reporting year.
4 Overview of Sustainability
REGULATORY CONTEXT AND REPORTING FRAMEWORKS 9 Stakeholder Engagement
13 Material Matters
This Sustainability Report adopts both local and global standards, which include:
• International Integrated Reporting Council (IIRC) Framework
• Framework and Sustainability Accounting Standards Board (SASB) SECTION 2
• United Nations Sustainable Development Goals (SDGs)
ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND
• Ten Principles of the UN Global Compact (UNGC)
RESTORE NATURE
• Greenhouse Gas (GHG) Protocol
• Malaysian Code on Corporate Governance (MCCG) 17 2023 Environmental Highlights
• Global Reporting Initiative (GRI) Standards: Core Option As we navigate the ever- 18 Physical Impacts of Climate Change
25 Greenhouse Gas Emissions
• Bursa Malaysia Sustainability Reporting Guidelines 3rd Edition changing post-pandemic
• Bursa Malaysia Corporate Governance Guide 4th Edition 26 Energy Management
• Task Force on Climate-related Financial Disclosures (TCFD) Framework
business landscape, 28 Environmental Compliance
• International Financial Reporting Standards (IFRSs) by ISSB our commitment to 28 Water Resource Management
• Sustainability rating criteria by index rating providers such as FTSE Russell ESG Ratings, Morgan Stanley Capital sustainability stands 31 Waste & Effluent Management
International (MSCI) ESG Ratings, S&P Global Corporate Sustainability Assessment (CSA) and Bloomberg Gender 35 Sustainable Product Management
Equality Index (GEI)
strong, supported by our 36 Biodiversity & Conservation
• Sustainability Policy Transparency Toolkit (SPOTT) notable achievements.
• Climate Disclosure Project (CDP) SECTION 3
• EcoVadis
SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
FORWARD-LOOKING STATEMENTS Our teams’ dedication to sustainability has
resulted in a much improved Environmental, 39 2023 Social Highlights
This report contains forward-looking statements concerning our business. While we believe these statements are Social & Governance (“ESG”) scoring, a 40 Occupational Health & Safety
reasonable, they inherently involve risks and uncertainties, however we shall fervently work towards the results and testament to our alignment of actions with 45 Human Rights & Labour Standards
developments outlined in the said statement. Forward-looking statements are valid only as of the date of this report, commitments. 50 Diversity, Equity & Inclusion
and we do not undertake any obligation to update or revise them, except as required by law. It is essential for investors 51 People Development
to exercise caution and not place undue reliance on these forward-looking statements, given that actual results may While challenges are bound to come our way, 60 Security Management
differ materially from what is projected due to factors beyond our control. our dedication, resilience, and innovative
63 Community Engagement
spirit are the driving force that will see us
EXTERNAL ASSURANCE through. Together, we set forth on a journey
towards a more sustainable and prosperous SECTION 4
This report follows governance rules and procedures to ensure accurate reporting of all financial and non-financial
future. As we move forward, we urge our
data. The accuracy and reliability of this report have been confirmed through an assessment conducted by SIRIM QAS GOVERNANCE: TO CREATE LONG-TERM VALUE
employees, partners, and stakeholders to
International Sdn Bhd. Their assurance standard encompasses an evaluation of Top Glove’s sustainability reporting continue championing sustainability, not THROUGH ETHICAL BUSINESS PRACTICES AND
practices, performance, and a comprehensive review of the underlying assumptions and processes that support the only within our organisation but far beyond CONTINUOUS STAKEHOLDER ENGAGEMENT
Sustainability Report. The independent assurance statement from SIRIM QAS International Sdn Bhd can be found on it. Our collective creativity and innovation are 71 2023 Governance Highlights
pages 87 to 89. our greatest assets and will be instrumental 72 Ethics, Integrity & Governance
in taking our sustainability initiatives to new
ACCESSING THE REPORT 80 Product Quality & Safety
heights.
83 Supply Chain Management
This report is exclusively available in digital format. To view it, please visit our Company’s website at
86 Customer Experience
http://www.topglove.com/sustainability. If you have any comments or suggestions regarding our Environmental, Social, To all our internal and external stakeholders,
and Governance disclosures and performance, please reach out to us via email at sustainability@topglove.com.my. we say “thank you”. We appreciate your
trust in Top Glove and are grateful for SECTION 5
your involvement in our quest for a more
Navigating through the Sustainability Report 2023 sustainable and prosperous future. OTHER INFORMATION
87 Independent External Assurance Statement
Informs where to find more information online. Lim Cheong Guan 90 GRI Content Index
Managing Director
94 SASB Content Index
 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

2023 Sustainability Highlights Overview of Sustainability

Top Index Recognition

Secured the fifth consecutive year on the prestigious Dow Jones Sustainability Indices (DJSI) in 2023, ranked in the
Top 3% in the Healthcare Equipment and Supplies Industry, and recognised in S&P
Global’s annual Sustainability Yearbook 2023 as an ‘Industry Mover’.

Second consecutive year of inclusion in the Bloomberg

Gender Equality Index (GEI).

Maintained FTSE4Good 4-Star rating in 2023, signifying Top Glove’s

position in the Top 25% of ESG ratings among PLCs in the FBM
Emas Index, as assessed by FTSE Russell.

Top 13% in the FTSE Russell ESG Ratings among companies

in the Healthcare Sector, marking a notable improvement from our previous position
in Top 16%.
SUSTAINABILITY GOVERNANCE towards those targets, the BSC enables this process by
serving to bridge the communication with Management,
Board Sustainability Committee overseen by the Sustainability Steering Group (“SSG”). In the
event of significant updates, the SSG promptly escalates the
Membership Associations
The Board Sustainability Committee’s (“BSC”) mandate and matters to the Committee.
role descriptions, as outlined in the BSC Terms of Reference,
encompasses its responsibilities for managing sustainability- Sustainability Steering Group
related risks and opportunities throughout the organisation.
The Committee ensures the Board stays updated on all ESG The SSG, led by the Managing Director, comprises the
UN Global Compact Network Malaysia & Brunei (UNGCMYB)
matters as they emerge and the mitigation actions underway. Heads of various departments i.e. Group Engineering, HQ
member to raise SDG Ambition together. Safety, Corporate Secretary, HQ Regulatory Affairs, HQ
In keeping abreast on the dynamic sustainability landscape,
the Committee recommends to the Board of Directors their IETS, Group HR, Group Procurement, Risk Management,
continued upskilling and understanding of sustainability Top Glove Foundation, Marketing and IT. This diverse team
through participation in training programmes, and collaboratively drives sustainability strategies and targets
conferences organised by regulatory bodies, government within the organisation through bi-monthly meetings. Our
bodies and NGOs. These programmes encompass events like SSG is responsible for monitoring sustainability metrics,
CEO Action Network (CAN) Supporter of the Task Force on Climate-
the Validation Meeting for the National Baseline Assessment following established principles. We adopt a multifaceted
towards shaping future ready and related Financial Disclosures (TCFD) on Business and Human Rights, Sustainability Governance approach to address sustainability risks, incorporating
ESG-integrated business models and ecosystems. in September 2023. and Reporting, ESG Designation Programmes, and more. Enterprise Risk Management adherence to a clearly defined
The committee also ensures that Programmes considerations Sustainability Policy, alignment with national and global
are carefully integrated into the organisation’s strategy, key frameworks, and the application of relevant sustainability
transaction decisions, and risk management processes. and ISO certifications. This comprehensive strategy enables
While the Board is ultimately responsible for reviewing and us to efficiently manage and mitigate risks while steadfastly
deliberating the Group’s targets and monitoring progress upholding our commitment to sustainability.

3 TOP GLOVE CORPORATION BHD Sustainability Report 2023 4

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Overview of Sustainability Overview of Sustainability

TOP GLOVE’S ONGOING SUSTAINABILITY In FY2023, we continued to advance our environmental FY2025 Sustainability Goals
TRANSFORMATION STRATEGY sustainability efforts by refining our Greenhouse Gases
Legend: Progress Tracking to FY2025
(“GHG”) calculations. We enhanced the accuracy of our GHG
Progressing well and on track to Progressing with slight delay, to Progressing but lagging, to review
Top Glove embarked on a significant sustainability accounting by updating our scope 2 calculations with the most achieve targets by FY2025 review current approach and revise targets (if necessary)
transformation journey last year with the release of our recent emission factors. Additionally, we expanded our scope
comprehensive plan, “Top Glove’s Sustainability 3 emissions to include downstream leased assets.
Transformation: A Blueprint for FY2025” firmly grounded in
Goal 1: Transitioning into a net zero carbon business
our Company’s mission and vision. This year, we remain Looking forward to FY2024, we are poised to take further
Related
committed to the ongoing pursuit of the objectives outlined steps in our sustainability journey. Our forthcoming plans
FY2025 Target FY2023 Interim Goals FY2023 Performance Material Topics
in our FY2025 blueprint. include the establishment of an in-house GHG guideline to
ensure even more precise calculations, and we will place a 1. Reduce carbon emission Reduce carbon emission intensity GHG Emissions
intensity by 10% to 0.0176 by 4% to 0.0187 tonnes/1,000 pcs Carbon emission intensity is at,
In response to changing business dynamics, we heightened focus on stakeholder engagement. Moreover,
tonnes/1,000 pcs glove1* glove1 0.0207 tonnes CO2/1,000 pcs glove
have made a strategic decision to re-evaluate and we anticipate expanding our scope 3 categories in FY2024.
prioritise our operational strategies. While we anticipate These initiatives are integral to our comprehensive strategy, 2. Reduce electricity consumption Reduce electricity consumption Energy
intensity by 10% to 7.76 intensity by 5% to 8.19 kWh/1,000 Electricity intensity is at Consumption
potential delays in the submission of our commitment due to aimed at broadening the coverage of our GHG emissions
kWh/1,000 pcs glove1 pcs glove1 9.35 kWh/1,000 pcs glove
these changes, our unwavering spirit and ambition to meet and further aligning our actions with our science-based
our sustainability goals based on science-based targets target commitments. We remain committed to making a 3. Reduce natural gas Reduce natural gas consumption Energy
remains steadfast. positive contribution to the environment and upholding our consumption intensity by 10% intensity by 3% to 0.300 Natural gas consumption intensity Consumption
responsibility to stakeholders, society, and the planet. to 0.279 MMBtu/1,000 pcs glove1 MMBtu/1,000 pcs glove1 0.313 MMBtu/1,000 pcs glove
4. Reduce municipal water Reduce municipal water Water
TOP GLOVE FY2025 SUSTAINABILITY BLUEPRINT STRUCTURE consumption intensity by 34% consumption intensity by 19% to Achieved 22% reduction, Management
To set key focus areas and measurable ESG targets or key performance indicators both quantitative and to 0.151 m3/1,000 pcs glove 0.186 m3/1,000 pcs glove 0.1796/1,000 pcs glove
qualitative for FY2025 5. Reduce scheduled waste Reduce scheduled waste intensity by Waste & Effluent
intensity by 13% to 0.140 7% to 0.148 kg/1,000 pcs glove Achieved 7% reduction,
Company kg/1,000 pcs glove 0.147 kg/1,000 pcs gloves
Ensuring safe human protection globally
Mission 6. Divert disposal of scheduled Divert disposal of scheduled waste Waste & Effluent
waste from licensed landfill by from licensed landfill by 70% 73% scheduled waste
74% diverted from licensed landfill
GOVERNANCE
ENVIRONMENTAL SOCIAL 7. Reduce solid waste by 20% to Reduce solid waste by 10% to 9,139 Waste & Effluent
To create long-term value tonnes Achieved 70% reduction of solid
8,248 tonnes
Strategic To tackle climate change To be a people centric through ethical business waste
Themes
and restore nature corporate citizen practices and continuous 8. 95% quantity of purchased of 85% quantity of purchased of inner Physical Impacts
stakeholder engagement inner boxes made with 100% boxes made with 100% recycled Achieved 86% purchased of inner of Climate Change
recycled material or FSC paper material or FSC paper box from 100% recycled material

9. Reduce a total of 25 types of Reduce 5 types of plastic bag Physical Impacts

plastic bag thickness by 0.01mm thickness by 0.01mm Reduced 2 types of plastic thickness of Climate Change
Goal 1: Goal 2: Goal 4:
Transitioning into Promoting inclusivity Strengthening good 10. Procure bottles made with 50% Procure bottles made with 25% Physical Impacts
recycled plastic materials recycled plastic materials Identified bottles with recycled of Climate Change
a net zero carbon & respecting human corporate governance plastic materials but nil procured due
business rights & responsible to changes in business landscape
business culture 11. Procure refill packs for liquid Procure refill packs for liquid Physical Impacts
Sustainability
Goal 3: detergent by 50% of the detergent by 25% of the quantity of Explored the refill packs but nil of Climate Change
Goals procured due to changes in business
Improving community Goal 5: quantity of bottles purchased bottles purchased
landscape
livelihood Emerging as a trusted
12. Reduce usage of virgin plastic Reduce usage of virgin plastic resin Physical Impacts
company with a
resin in stretch film packaging in stretch film packaging by 20% Reduced the usage of of Climate Change
sustainable value virgin plastic resin by 19.2%
by 40% (from 12-micron to 9-micron size)
chain
13. Reduce paper usage by 80% to Reduce paper usage by 40% to Waste & Effluent
12,600 kg 37,800 kg Reduced 80.8% of paper usage

14. Achieve 122 million pieces of Achieve 85 million pieces of sales of Physical Impacts
sales of Green Series Product Green Series Product Sold 196 million pieces of of Climate Change
Key SDGs
Biodegradable Nitrile Glove
Alignment
15. Supply chain collaboration One supply chain collaboration Physical Impacts
One collaboration with nitrile supplier of Climate Change

Note: All targets are set against FY2021 baseline unless stated otherwise.
Sustainability Roadmap FY2022 to FY2025
1
Targets have been established based on the FY2022 baseline in line with the refinement of GHG accounting.
*
Reduction target for scope 1 & scope 2.

5 TOP GLOVE CORPORATION BHD Sustainability Report 2023 6

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Overview of Sustainability Overview of Sustainability

Legend: Progress Tracking to FY2025 Legend: Progress Tracking to FY2025

Progressing well and on track to Progressing with slight delay, to Progressing but lagging, to review Progressing well and on track to Progressing with slight delay, to Progressing but lagging, to review
achieve targets by FY2025 review current approach and revise targets (if necessary) achieve targets by FY2025 review current approach and revise targets (if necessary)

Goal 2: Promoting inclusively and respecting human rights Goal 4: Strengthening good corporate governance & responsible business culture

Related Related
FY2025 Target FY2023 Interim Goals FY2023 Performance Material Topics FY2025 Target FY2023 Interim Goals FY2023 Performance Material Topics
1. BSCI: 100% factories audited BSCI: 100% factories audited Human 1. Achieve ISO 45001 Occupational To certify 2 additional factories with ISO Occupational Health
achieve “A” rating achieve “A” rating BSCI: Achieved “B” rating for Rights, Labour Health & Safety Management 45001 Occupational Health & Safety Additional 1 factory certified & Safety
2. SMETA: 100% factories audited SMETA: 100% factories audited 1 out of 1 factory Management System certification for 100% of Management System
achieve not more than 5 NC/ achieve not more than 10 NC/factory SMETA: 17 out of 17 factories Relations our operating factories
factory audited with below 10 NC (26 of manufacturing plants Total 7 factories were certified as of FY2023
operating in FY2023)1
3. Conduct Human Rights Due Conduct Human Rights Due Human
Diligence (HRDD) for 100% Top Diligence (HRDD) for 100% Top Conducted 100% HRDD at Rights, Labour 2. Achieve ISO 14001 Environmental To certify additional 8 factories Environmental
Glove’s own operation Glove’s own operation Top Glove’s own operation Management Management System with ISO 14001 Environmental Additional 5 factories certified in Compliance
Relations certification for 100% of our Management System FY2023
operating factories. (26 of
4. Create 30,000 job opportunities Create 7,500 job opportunities Diversity, Equity & manufacturing plants operating Total 23 factories were certified as of FY2023
1,820 job opportunities created Inclusion in FY2023)1
8,198 job opportunities created since FY2022
3. Achieve ISO 50001 Energy To certify 3 selected factories with ISO Energy
5. Achieve 50% female leadership Achieve 46% female leadership in Diversity, Equity & Management System 50001 Energy Management System Retained certification for 3 factories Consumption
in managerial positions managerial positions (manager and Achieved 52% female leadership Inclusion certification for 100% of the
(manager and above) above) selected factories.(6 selected
6. Reduce occupational accident Reduce occupational accident rate Occupational operating factories)2
rate to 2.77 per 1,000 workers to 3.0 per 1,000 workers Reduced accident rate by 2.85 Health & Safety 4. Maintain ISO 9001 Quality To certify all new glove and non-glove Product Quality &
7. 95% of contractors to pass 85% of contractors to pass safety Occupational Management System factories with QMS or HACCP within 8 Retained certification for all existing Safety
safety evaluation evaluation 100% contractor passed evaluation Health & Safety certification for 100% of our to 10 months glove and non-glove factories
operating factories
Note: All targets are set against FY2021 baseline unless stated otherwise.
5. Achieve ISO 37001 Anti- To certify 1 additional entity with ISO Ethics, Integrity &
Bribery Management System 37001 Anti-Bribery Management Retained certification for Governance
certification for 100% entities. System existing 8 entities
Goal 3: Improving community livelihood (15 entities)

Related 6. Certify related factories with Certify related factories with FSC Environmental
FSC certification within 6 certification within 6 months of Retained certification for Compliance,
FY2025 Target FY2023 Interim Goals FY2023 Performance Material Topics
months of customer request customer request existing 4 factories Human Rights,
1. Education Pillar Local Supply Chain
• Top Glove Scholarship Award: • Provide 3 scholarships to degree • Awarded 3-degree scholars Communities Management
Provide scholarships to students
degree students 1
The number of factories has been reduced from 43 to 26 due to changes in the number of operating factories.
• EduShare Programme: • Provide 60 reconditioned laptops • Distributed 64 reconditioned
2
The number of selected factories decreased from 12 to 6 due to changes in number of operating factories.
Provide reconditioned laptops to underprivileged students laptops
to underprivileged students
Goal 5: Emerging as a trusted company with a sustainable value chain
2. Environment Pillar Local
• Mangrove Nursery & Planting: • The planting of a cumulative total • Planted cumulative total 2,150 Communities, Related
Project to plant 4,000 of 2,000 mangrove trees mangrove trees since FY2022 Physical Impacts
FY2025 Target FY2023 Interim Goals FY2023 Performance Material Topics
mangrove trees of Climate Change
• Grow Green Project: • Propagate a cumulative total of 1. Conduct supplier audit to 100% Conduct supplier audit to 100% Supply Chain
Propagate 5,363 potted plants 840 potted plants • Propagated 312 plants, bringing active critical supplier (new and active critical supplier (based on total Accomplished 100% of active Management,
to create a greener work the total to 850 potted plants existing) on ESG metrics purchase) on ESG metrics critical supplier audited Environmental
environment Compliance,
Human Rights
3. Community Pillar Support 3,150 underserved families Local
• Lend A Hand (LAH) Project: in cash/kind • Supported 3,564 families Communities 2. To ensure 50% of active To ensure 10% of active suppliers Supply Chain
suppliers within Grade A & B to within Grade A & B to comply to ESG 45% of all active suppliers are within Management,
Support 12,960 underserved
comply to ESG metrics metrics Grade A & B Environmental
families in cash/kind Compliance,
Human Rights
Note: All targets are set against FY2021 baseline unless stated otherwise.
3. Achieve 70% traceability to Achieve 100% traceability up to Physical Impacts
plantations of natural rubber collecting point of own concentrated Achieved 100% traceability up to of Climate Change
sourcing latex processing plant collecting point of own concentrated
latex processing plant

7 TOP GLOVE CORPORATION BHD Sustainability Report 2023 8

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Stakeholder Engagement Stakeholder Engagement

We are committed to actively involve our stakeholders through various channels, addressing their concerns, and meeting HOW ARE OUR STAKEHOLDERS CONNECTED?
their expectations. This approach allows us to align our key priorities with the broader interests of the economy, society, and
the environment. The outcomes of these engagements not only help us identify emerging market trends but also anticipate
challenges. Consequently, we can adjust our sustainability strategy and business activities to harmonise with the evolving Shareholders/Investors, Governments/ Local NGOs Media Industry
Analysts/Bankers Regulators Communities Associations
needs and expectations of all stakeholders.
Our Value Chain Suppliers Employees Customers

ENGAGEMENT CHANNELS TOP 5 MATERIAL MATTERS VALUE CREATED FOR

STAKEHOLDERS TOP GLOVE’S RESPONSE CAPITAL
AND FREQUENCY CONCERNED STAKEHOLDERS

• Weekly Employee assembly 1. Labour Management Relations 1. Independent social compliance audit 1. Greater productivity • Human
Employees • Weekly Engagement and 2. Product Quality & Safety 2. Townhall session for employees 2. Enhanced employer-employee • Social & Relationship
announcement in Viva Engage Platform 3. Environmental Compliance 3. Employee engagement survey 3. Employee well-being • Intellectual
• Bi annual Performance appraisal 4. Human Rights 4. Employee accommodation upgraded improvement
Employees are the vital force behind
review 5. Customer Experience according to standards
the Group’s operations. Effective
• Annual Employee satisfaction survey
leadership is essential to navigate the 5. Product quality & safety, social and
Company and maintain its operations As needed environment training
in pursuit of Top Glove's long-term • Recreational, training and 6. Tightened quality control
objectives. empowerment activities
• Corporate events
• Newsletters

• Annual Business trips 1. Environmental Compliance 1. Environmentally friendly practices in 1. Enhanced customer relationship • Financial
Customers • Annual Tradeshows 2. Supply Chain Management manufacturing processes 2. Increased brand relevance • Social & Relationship
3. Product Quality & Safety 2. Traceability taskforce globally
As needed 4. Customer Experience 3. Product pre-inspection before delivery 3. Customer satisfaction
Our products ensure safe human
• Meetings 5. Human Rights to customer 4. Business permits and product
protection globally. Fulfilling
global customers’ needs is our • Social compliance audit 4. Customer satisfaction survey license renewal
responsibility. • Customer portal 5. Quality testing from finished product
6. Independent social compliance audit,
BSCI & SMETA

• Quarterly Analyst briefing Shareholders 1. R&D and innovation 1. Retained investors’ confidence • Financial
Shareholders/Investors, 1. Environmental Compliance
• Annual Feedback forms 2. Automation and digitalisation 2. Transparency in corporate • Human
Analysts/Bankers 2. Supply Chain Management
• Annual General meetings investment governance reporting and • Social & Relationship
3. Product Quality & Safety 3. ISO 37001 Anti-Bribery Management practices • Intellectual
Shareholders and investors invest
As needed 4. Customer Experience System certification 3. Wider product range • Manufactured
in the Group’s business and we
• Analyst/fund managers/investor 5. Human Rights
are compelled to deliver financial 4. Natural rubber traceability 4. Consistent product quality and
performance and strategic decisions meetings 5. Updated corporate website lower production cost
Investors, Analysts/Bankers
for future prospect. • Roadshows and conferences 1. Labour Management Relations
• Social media platform 2. Ethics, Integrity & Governance
3. Environmental Compliance
4. Human Rights
5. Supply Chain Management

• Annual Audit and site visit 1. Environmental Compliance 1. Environmentally and responsible 1. Sustainable sourcing • Manufactured
Suppliers 2. Ethics, Integrity & Governance handling, store, use and dispose of 2. Business reputation and • Intellectual
As needed 3. Product Quality & Safety materials integrity assurance • Financial
• Meetings and dialogue sessions 4. Labour Management Relations 2. Business Partners’ Code of Conduct 3. Enhanced supplier relationship
Suppliers are essential for sourcing
• Electronic procurement network 5. Supply Chain Management 3. Quality testing from finished product
materials and services critical to our
• Trainings 4. Supplier assessment/audit
production and customer deliveries.
We prioritise close and positive
relationships with them.

9 TOP GLOVE CORPORATION BHD Sustainability Report 2023 10

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Stakeholder Engagement Stakeholder Engagement

ENGAGEMENT CHANNELS TOP 5 MATERIAL MATTERS VALUE CREATED FOR

STAKEHOLDERS TOP GLOVE’S RESPONSE CAPITAL
AND FREQUENCY CONCERNED STAKEHOLDERS

As needed 1. Environmental Compliance 1. Compliance to Environmental Quality 1. Sustainable sourcing • Social & Relationship
Governments/
• Formal meetings 2. Human Rights Act, 1974 2. Business reputation and integrity • Natural
Regulators
3. Labour Management Relations 2. ISO 14001 Environmental assurance • Intellectual
Governmental bodies regulate our 4. Waste & Effluent Management System certification 3. Business permits and product
day-to-day business activities. We are 5. Ethics, Integrity & Governance 3. Compliance to Department of license renewal
committed to adhering to all relevant Environment’s (DOE) standards 4. Compliance to governmental
local, national, and international laws 4. Steering committee for Human regulations
and regulations. Rights and social compliance audit
5. ISO 37001 Anti-Bribery Management
System

As needed 1. Waste & Effluent 1. Compliance to Department of 1. Enhanced relationship with local • Social & Relationship
Local Communities • Engagement with local councils and 2. Environmental Compliance Environment’s (DOE) standards communities • Natural
residence associations 3. Occupational Health & Safety 2. Direct and indirect emission 2. Safer and cleaner living
We acknowledge that our • Community support programmes 4. Human Rights monitoring environment for the local
activities may impact neighbouring 5. Physical Impacts of Climate 3. Independent audits on social communities
communities. Our commitment Change compliance 3. Harmonious community
is to address their concerns 4. Top Glove Global Doctors (TGGD)
and contribute positively to the Medical & Dental Clinic is open to
community’s well-being. local communities

As needed 1. Environmental Compliance 1. ISO 14001 Environmental 1. Enhanced relationship with • Social & Relationship
Non-Governmental
• Formal/casual meetings 2. Human Rights Management System certification NGOs • Intellectual
Organisations
• Campaigns 3. Labour Management Relations 2. Independent audits on social 2. Enhanced reputation of the
Non-Governmental Organisations • Collaborations 4. Ethics, Integrity & Governance compliance Company among the general
(NGOs) offer valuable insights 5. Waste & Effluent 3. ISO 37001 Anti-Bribery Management public
into our social and environmental System certification
initiatives. They also serve as a 4. Compliance to Department of
crucial link connecting us with other Environment’s (DOE) standards
stakeholders.

1. Labour Management Relations

• Quarterly Financial results briefings 2. Human Rights 1. Independent audits on social 1. Improved reputation and brand • Social & Relationship
Media 3. Environmental Compliance compliance relevance
As needed 4. Ethics, Integrity & Governance 2. Adherence to Environmental Quality 2. Transparency in providing
The media has great influence over • Interviews 5. Physical Impacts of Climate Act, 1974 information to all pertinent
the public perception of the Group. • Media inquiries Change 3. ISO 37001 Anti-Bribery Management stakeholders
Positive or negative media reporting System
may respectively boost or damage 4. FY2025 Sustainability Roadmap
the Group’s reputation. Blueprint

As needed 1. Human Rights 1. Independent audits on social 1. Continuous support from • Social & Relationship
Industry 2. Product Quality & Safety
• Formal meetings compliance industry peers • Intellectual
Associations
3. Ethics, Integrity & Governance 2. Innovation through R&D 2. Informational updates about the
Different associations offer unique 4. Labour Management Relations 3. Investment in automation and industry
market perspectives. Meaningful 5. Environmental Compliance digitalisation 3. Stronger relationship with our
engagement and partnerships with 4. Whistleblowing channel peers
them have the potential to enhance 5. ISO 14001 Environmental 4. Industry peers assured
the Group’s long-term growth Management System certification of business integrity and
prospects. sustainability

11 TOP GLOVE CORPORATION BHD Sustainability Report 2023 12

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Material Matters Material Matters

Top Glove conducts a comprehensive materiality assessment at least once every four years and minor assessment every two
Environmental Social Governance
years.
Physical Impacts of
Materiality Methodology Occupational Health & Safety
Climate Change Ethics, Integrity & Governance

In July 2022, we conducted a minor materiality assessment1, building on the formal and comprehensive assessment performed Greenhouse Gases (GHG)
Human Rights
in FY2021. This additional assessment was prompted by the ongoing transition phase the glove industry is navigating post- Emissions
pandemic. For minor materiality assessment, we identified 17 material matters crucial to our operations and sustainability Product Quality & Safety
initiatives. Energy Consumption Labour Management Relations

1
For additional details regarding our FY2022 materiality assessment and matrix, kindly consult the Top Glove’s Sustainability Report for FY2022.
Environmental Compliance Diversity, Equity & Inclusion
Supply Chain Management

Water Management Security Management

Stakeholder Customer Experience

Identification of Alignment of Waste & Effluent Local Communities
Identification &
Material Issues Material Issues
Prioritisation
PHYSICAL IMPACTS OF CLIMATE CHANGE

Affected Stakeholders Related UN SDGs

Employees, Customers, Shareholders/Investors,
Suppliers, Governments/Regulators

Approach, Initiatives and Metrics

Read more on pages 19 to 24

Approval by the Validation by the Stakeholder

Board of Directors Executive Committee Engagement GREENHOUSE GASES (GHG) EMISSIONS

Affected Stakeholders Related UN SDGs

Employees, Customers, Shareholders/Investors,
Suppliers, Governments/Regulators
For FY2023, we took the important step of conducting a
Approach, Initiatives and Metrics
materiality validation, which has been thoroughly reviewed
Read more on page 25
and received approval from our Board of Directors. This Materiality Assessment Guideline
validation process considered a range of internal and
Scan the QR Code to view Materiality
external factors, including:
Assessment Guideline ENERGY CONSUMPTION

1) External and internal stakeholder expectation Affected Stakeholders Related UN SDGs

2) Peer assessment https://www.topglove.com/downloadgovernance/ Employees, Customers, Shareholders/Investors,
3) Global mega trends and global risk policies/57/materiality-assessment-guideline
Suppliers, Governments/Regulators
4) External ESG ratings requirement
Approach, Initiatives and Metrics
After conducting a thorough review and validation process, we have identified 16 material issues that are integral to our
Read more on pages 26 to 27
operations. This refined list now excludes Infectious Diseases and Indirect Economic Impacts as material topics. Furthermore,
we have recognised Greenhouse Gases (“GHG”) Emissions as a vital component of our material matters for FY2023. GHG
emissions are a crucial focus area for our sustainability efforts, reflecting our commitment to addressing environmental ENVIRONMENTAL COMPLIANCE
concerns and reducing our carbon footprint.
Affected Stakeholders Related UN SDGs
Employees, Customers, Shareholders/Investors,
Suppliers, Governments/Regulators, Local Communities,
NGOs

Approach, Initiatives and Metrics

Read more on page 28

13 TOP GLOVE CORPORATION BHD Sustainability Report 2023 14

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 1 CREATING SUSTAINABLE VALUE
2 4

Material Matters Material Matters

WATER MANAGEMENT SECURITY MANAGEMENT

Affected Stakeholders Related UN SDGs Affected Stakeholders Related UN SDGs

Employees, Customers, Shareholders/Investors, Employees, Local Communities
Suppliers, Local Communities
Approach, Initiatives and Metrics
Approach, Initiatives and Metrics Read more on pages 60 to 62
Read more on pages 29 to 30

LOCAL COMMUNITIES
WASTE & EFFLUENT
Affected Stakeholders Related UN SDGs
Affected Stakeholders Related UN SDGs Employees, Local Communities, NGOs
Governments/Regulators, Local Communities, NGOs
Approach, Initiatives and Metrics
Approach, Initiatives and Metrics Read more on pages 63 to 70
Read more on pages 31 to 35

ETHICS, INTEGRITY & GOVERNANCE

OCCUPATIONAL HEALTH & SAFETY
Affected Stakeholders Related UN SDGs
Affected Stakeholders Related UN SDGs Employees, Customers, Shareholders/Investors,
Employees, Customers, Shareholders/Investors, Suppliers, Governments/Regulators, NGOs
Suppliers, Governments/Regulators
Approach, Initiatives and Metrics
Approach, Initiatives and Metrics Read more on pages 71 to 78
Read more on pages 40 to 44

PRODUCT QUALITY & SAFETY

HUMAN RIGHTS
Affected Stakeholders Related UN SDGs
Affected Stakeholders Related UN SDGs Employees, Customers, Shareholders/Investors, Suppliers
Employees, Customers, Shareholders/Investors,
Governments/Regulators, Local Communities, NGOs Approach, Initiatives and Metrics
Read more on pages 80 to 82
Approach, Initiatives and Metrics
Read more on pages 45 to 49
SUPPLY CHAIN MANAGEMENT

LABOUR MANAGEMENT RELATIONS Affected Stakeholders Related UN SDGs

Employees, Customers, Shareholders/Investors, Suppliers
Affected Stakeholders Related UN SDGs
Employees, Shareholders/Investors, Suppliers, Approach, Initiatives and Metrics
Governments/Regulators, NGOs Read more on pages 83 to 85

Approach, Initiatives and Metrics

Read more on pages 45 to 49 CUSTOMER EXPERIENCE

Affected Stakeholders Related UN SDGs

DIVERSITY, EQUITY & INCLUSION Employees, Customers, Shareholders/Investors

Affected Stakeholders Related UN SDGs Approach, Initiatives and Metrics

Employees, Customers, Shareholders/Investors, Read more on page 86
Suppliers, Local Communities

Approach, Initiatives and Metrics

Read more on pages 50 to 58

15 TOP GLOVE CORPORATION BHD Sustainability Report 2023 16

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental
Environmental:
To Tackle Climate Change and Restore Nature

HIGHLIGHTS

5.68 GWh
green electricity being
utilised

Solid waste reduction by

70%

Municipal water
reduction by 22%

Planted
2,150
mangrove trees
to support biodiversity
conservation

PHYSICAL IMPACTS OF CLIMATE CHANGE

GOAL 1:
TRANSITIONING INTO A NET ZERO CARBON BUSINESS Management Approach:
We are mindful of the economic, environmental and social issues that may arise due to physical impacts of climate change.
Accordingly, we strictly manage our emissions from business operations and are prudent with resource consumption.

Top Glove acknowledges the growing significance of climate-related risks and opportunities in relation to our business and
the environment. We are committed to reducing the adverse environmental effects of our operations and supply chain while
capitalising on the potential benefits.

17 TOP GLOVE CORPORATION BHD Sustainability Report 2023 18

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

CLIMATE RISK GOVERNANCE The Group is committed to promote risk management culture across the Company where such initiatives have been
conducted throughout FY2023:
On Sustainability governance, the Board is supported by the Board Sustainability Committee (“BSC”) which was established
in March 2019 to strategically integrate sustainability across key aspects of Top Glove’s business. The BSC comprises of four
independent directors and is chaired by Ms. Sharmila Sekarajasekaran, Senior Independent Director. The BSC supervises Top Risk management training has been conducted by our in-house Risk Management department with
Glove’s sustainability risk and strategy, including climate-related risk and opportunities, and initiatives for climate mitigation 98% passing rate in post-test indicating training effectiveness. Additionally, newsletters focused on
and adaptation. The BSC also oversees the establishment of targets and monitors progress towards these targets. Regular risk issues and risk awareness have been circulated to enhance employee awareness and promote
updates on climate-related risks as well as opportunities are provided through structured reporting by the BSC during our vigilance. The newsletter are intended to communicate important risk-related information, share best
quarterly Board meetings. These updates cover emerging climate trends, regulatory changes, and strategic adjustments. The practices and provide insights on emerging risks and their potential impact on our organisation. By
Board assesses the necessary skills for climate-oriented strategies through evaluating current skills, predicting future needs, keeping employees informed and engaged, we aim to foster a risk-awareness culture and empower
capacity building, consulting industry associations, and aligning leadership. everyone to contribute to the identification, assessment and mitigation of risk.

The BSC is supported by the Sustainability Steering Group (“SSG”) which is led by our Managing Director and consists of
members of all Head of Departments across the Company. Collaborative efforts are undertaken with group departments
to ensure climate-related factors are integrated seamlessly into their operations. Through bimonthly meetings, the SSG Manufacturing risk owners from each factory are consistently engaged in the review and highlighting
brainstorms on climate risk matters, executes mitigation and strategies. Top Glove employs a systematic framework to identify, in any arising operation risks on a weekly and monthly basis. Monthly Group Departmental and
assess, and mitigate sustainability risk including climate-related risks. This entails regular risk assessments that evaluate Managerial meetings provide a valuable arena for operational and business owners to collaboratively
potential risks across operational, financial, and reputational aspects. Moreover, controls are established to monitor and address these risks, benefiting from input and insights from senior management. Meanwhile, the
manage GHG emissions, energy consumption, and resource utilisation. Guided by established principles, management takes Monday sharing sessions are conducted on a weekly basis where leaders can share their knowledge
on climate-related risks through a combination of methods, including the implementation of Enterprise Risk Management and insights on a wide range of topics including risk culture. These sessions aim to enlighten and
(“ERM”), Task Force on Climate-related Financial Disclosures (“TCFD”), International Financial Reporting Standards (“IFRSs”) inspire employees, fostering a culture of continuous learning and personal development. Emerging
S2, and emerging regulations. business-related risks such as sales and pricing matters are deliberated on a weekly basis.

Climate Risk Strategy

We conducted a comprehensive assessment of the climate-related risks and opportunities that could reasonably impact our Climate-related Risk and Opportunities
Company’s prospects. As part of this evaluation, we employed scenario analysis to envision potential climate scenarios and
their potential effects on our operations. We have categorised the identified climate-related risks into two main types: physical Climate-related Risk: Physical Risk
risks and transition risks. Following the guidelines of the TCFD and the Intergovernmental Panel on Climate Change (“IPCC”), Climate scenario aligning with RCP8.5 Limited climate action leading to global warming of 4 degrees Celsius
we undertook a comprehensive climate change scenario assessment in FY2023. above pre-industrial levels by 2100

This assessment, conducted using both quantitative and qualitative methods, aimed to identify, evaluate, and manage climate- Risk Type Financial Impacts Time horizons Strategies
related risks and opportunities for Top Glove. Our scenarios are based on the Representative Concentration Pathways (“RCPs”) Acute and chronic • Reduced revenue from disruption Long-term • Ensuring monthly maintenance
outlined by the IPCC, specifically aligning with the RCP2.6 and RCP8.5 pathways. Climate-related risks and opportunities to production output (e.g. on the in-house Water Treatment
assessment are focused on two different and intentionally extreme scenarios over short, medium and long-time horizons High temperatures leading transport difficulties, supply chain Plant for continuous supply.
to provide contrast between potential futures. The established methodology in ERM Framework is also integrated when to frequent drought. This interruption, low sales) • Establishment of 2 proprietary
evaluating the climate scenario analysis to ensure effective and comprehensive climate-related risk management approach. drought has resulted in an • Increased operating costs (e.g. water treatment plants,
emerging risk of increased negative impact on workforce strategically providing reverse
Risk Management water scarcity. such as absenteeism, safety and osmosis water to manufacturing
Likelihood Likely health) facilities located in Klang. This
The Group’s ERM Framework is set up in accordance with ISO 31000:2018 Risk Management Guideline where risks arising from • Increased operating cost achievement was realised at a
the business and manufacturing operations are continuously identified. A systematic risk management is conducted through Magnitude Low
(increase cost for industrial water cost of RM89.8k.
qualitative and quantitative analysis to identify the risk possibility and the impact severity as enclosed in the ERM Framework. use and potential conflicts over (more details see page 29)
Transition and physical climate risk are one of the risk assessment areas integrated in the Group’s ERM Framework. Risk limited water usage) • Sustaining rainwater harvesting
Management regularly coordinates with risk owners from all business units across operating countries to identify, assess, and projects within manufacturing
mitigate climate-related risks, following the methodology outlined in the ERM Framework. facilities.
• Sustaining Integrated Industrial
Effluent Treatment System (IETS)
to increase water recycling efforts
within Top Glove’s production
operations.

19 TOP GLOVE CORPORATION BHD Sustainability Report 2023 20

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

Climate-related Risk: Physical Risk (continued) Climate-related Risk: Transition Risk (continued)
Climate scenario aligning with RCP8.5 Limited climate action leading to global warming of 4 degrees Celsius Climate scenario aligning with RCP2.6 Aligns with the goals of the Paris Agreement and requires steep global
above preindustrial levels by 2100 annual emissions reductions, sustained for decades, to stay within a 1.5 degrees Celsius carbon budget

Risk Type Financial Impacts Time horizons Strategies Risk Type Financial Impacts Time horizons Strategies
Acute and chronic • Reduced revenue from disruption Short-term to • Implemented a variety of flood Medium-term • Attaining relevant sustainability
in operation plant that is located Long-term mitigation initiatives aimed at ISO certifications such 14001
High temperatures cause at flood risk area. (e.g. transport improving drainage and water and 50001 for manufacturing
heavy and prolonged rain difficulties, supply chain flow systems in the vicinity plant to ensure alignment with
which causes severe area interruption, low output lead to of our Klang factories and the Environmental and Energy
flooding in the area where low sales) neighbouring residential areas. Management System
the manufacturing facility is Estimated quantitative financial Total investment cost in FY2023: • Instituting a centralized storage
located. impact: RM22k system for scheduled waste,
Likelihood Likely RM96k per incident per factory enhancing oversight to ensure
• Increased operating cost (e.g. compliance
Magnitude Medium
damages to facilities, negatives • A dedicated Traceability Task
impact on workforce) Force at Top Glove is actively
• Elevated insurance premium developing an in-house supply
(e.g. assets located in ‘high risk’ chain traceability system to align
locations) with EUDR

Long-term • Published medium

Climate-related Risk: Transition Risk decarbonization strategy for
Climate scenario aligning with RCP2.6 Aligns with the goals of the Paris Agreement and requires steep global scope 1 & 2 emissions
annual emissions reductions, sustained for decades, to stay within a 1.5 degrees Celsius carbon budget • Transition into renewable
electricity through solar
(more details see page 27)
Risk Type Financial Impacts Time horizons Strategies
Investment involved:
Policy and Legal • Increased operating costs (e.g. Short-term • Performed regular monthly
Power Purchase Agreement with
heightened compliance costs, assessments to ensure
Shizen Malaysia Sdn Bhd for 20
• Enhanced emission elevated insurance premiums) compliance with Scheduled
years
reporting obligations • Incurred losses, impairment of Waste and Industrial Effluent
• Mandates on and assets, and premature retirement Treatment System (IETS)
Technology • Incurred losses, impairment of Medium-term • Establishment of Top Glove’s
regulation of existing of current assets due to policy regulation
assets, and premature retirement to Long-term Digitalisation and Automation
products and services shifts • Engaged proactively
• Substitution of existing of current assets due to policy team, entrusted with driving
e.g. EUDR • Increased costs resulting from in workshops, training
products with lower shifts initiatives aligned with the
• Emerging regulations fines/sanction programmes, webinars, and
emissions options • Increased costs resulting Industry 4.0 Framework as a
on carbon-pricing • Reduced revenue due to skill-building activities facilitated
• Unsuccessful investment in from capital investments in strategic response
mechanism diminished product and by environmental entities such
new technologies technology development and R&D • Exploring projects focused on
e.g. Carbon Border demand due to shifting market as the Environment Institute of
expenditures minimising carbon emissions,
Adjustment Mechanism perceptions Malaysia (EIMAS) and Climate
including projects like the
(CBAM) • Elevated expenses due to the Change Governance (CCG),
Combined Heat and Power (CHP)
implementation of carbon taxes among others
system
Likelihood Likely by the exporting nation

Magnitude Medium Market • Lowered product demand due to Medium-term • Manufacturing biodegradable
changing consumer preferences to Long-term gloves as an environmentally
• Customer Preferences • Changed in revenue composition, friendly alternative
Change: Risk of customers resulting in decreased revenues • Process of developing Top
preferring eco-friendly • Abrupted and unexpected shifts in Glove’s own nitrile plan to secure
products, affecting demand energy costs our own raw material
• Market Signal Uncertainty: • Financial adjustment due to • Leveraging our FSC-certified
Risk from unclear assets adjustment (e.g. fossil fuel printing subsidiary, Eastern Press,
trends, making strategy reserves, land valuations, and to enhance sustainability in the
adjustments difficult securities) packaging of inners and cartons
(more details see page 36)

21 TOP GLOVE CORPORATION BHD Sustainability Report 2023 22

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

Climate-related Risk: Transition Risk (continued) Climate-related Opportunities (Physical & Transition Risks) (continued)
Climate scenario aligning with RCP2.6 Aligns with the goals of the Paris Agreement and requires steep global
annual emissions reductions, sustained for decades, to stay within a 1.5 degrees Celsius carbon budget Opportunity Type Financial Impacts Time horizons Strategies
Short-term • Building with higher resources
Risk Type Financial Impacts Time horizons Strategies and energy efficiency. Top Glove
Reputation • Reduced revenue from decreased Short-term to • Consistently keep internal Head Office in Malaysia obtained
demand for products (e.g. Medium-term stakeholders informed about Green Building Index
• Increased stakeholders negative reputation due to poor initiatives driven by the Top
concern or negative climate practices) Glove SSG, led by the Managing Energy Source • Reduced electricity cost through Long-term • Transition of electricity used
stakeholder feedback • Reduced revenue from negative Director and composed of all low emission energy sources in manufacturing facilities to
workforce impacts (e.g. A Department Heads. The group such as solar power renewable energy
tarnished reputation can convenes bi-monthly to ensure (more details see page 27)
affect employee attraction and the progress of ESG targets Total cost savings in FY2023:
retention, leading to workforce • Align product development and RM3.43 million worth of electricity
challenges and potential innovation with sustainability saved
disruptions) trends and customer preference
Products • Boosted revenue by meeting Medium-term • Ongoing innovation in R&D for
Short-term: 0 to 3 years, growing demand for eco-friendly biodegradable and eco-friendly
Medium-term: 3 to 5 years and low-emission products glove products has been ongoing
Long-term: >5 years
• Elevated revenue by diversifying since 2019
business through the creation of • The R&D Department, comprising
Climate-related Opportunities (Physical & Transition Risks)
new products through R&D and 161 members is focused on
innovation innovating and creating low
Opportunity Type Financial Impacts Time horizons Strategies • Enhanced competitive positioning carbon products
Resource Efficiency • Reduced operating costs (e.g. Short-term • Evaluate business travel practices to align with evolving consumer
through efficiency gains and cost to optimise transportation preferences and resulting in
reductions) efficiency increased earnings
• Increased revenues due to lower • Initiate recycling programmes,
operating cost like Fabric Recycling, where Markets • Increased revenues through
• Increased value of fixed assets materials are upcycled and access to new and emerging
(e.g. highly rated energy-efficient repurposed to create cleaning markets
buildings) cloths and bags, aligning with the
• Benefits to workforce circular economy principles
management and planning (e.g. Short-term: 0 to 3 years,
Medium-term: 3 to 5 years
improved health and safety, Medium-term • Enhanced water supply stability Long-term: >5 years
employee satisfaction) resulting in through various sustainable
lower costs Climate-related Metrics and Targets
surface water extraction projects
(more details see page 29)
Total cost savings in FY2023: Top Glove has employed a diverse range of metrics to assess both existing and prospective impacts. The essential performance
• Increased water efficiency at
RM1.5 million indicators, used to gauge the advancement of strategy implementation, are complemented by metrics aimed at tracking
manufacturing facilities and
Total revenue in FY2023: RM170k significant risks. These indicators are informed by our TCFD risk assessment, contributing to the establishment of metrics and
reduced water resources intake
targets aligned with the Top Glove’s Sustainability Blueprint.
through recycling
(more details see page 29)
Please refer to the specified section of this report, which pertains specifically to our GHG Emissions, Energy Consumption,
• Upcycling the waste to reusable
Water Resource Management, Waste & Effluent Management, and Sustainable Product Management. Metrics and
material as to reduce landfill
targets in each of this section correspond to each of the mitigation strategies outlined in our TCFD.
disposal and include other
projects such as former reglazing
At Top Glove, ESG metrics linked to 40% of the Management’s KPI, highlighting our commitment to sustainability. One of the
projects, rubber reclaim
five key performance areas is carbon reduction intensity, a vital part of our climate risk mitigation strategy, ensuring our leaders
(more details see page 32)
actively contribute to environmental goal.

23 TOP GLOVE CORPORATION BHD Sustainability Report 2023 24

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

GHG EMISSIONS Carbon emission in energy unit GWh

Natural Gas 1,489.394
Management Approach:
As a critical component of our production operations, our objective is to minimise carbon emissions as part of our Diesel & Petrol 6.522
Scope 1
contribution to addressing climate change. Fleet Vehicles 6.591
Coal 6.070
Our carbon emission calculation for this year is within the operational boundary now encompasses all glove factories in Electricity (Glove Manufacturing Entities) 179.057
Malaysia, Thailand, and Vietnam. The emission factors used for the calculation are sourced from recognised organisations Scope 2
Electricity (Non-Glove Manufacturing Entities) 16.330
like the Intergovernmental Panel on Climate Change (IPCC) and other relevant sources that pertain to our operations. As part
of our commitment to environmental sustainability, we have set a clear and ambitious goal to significantly reduce our GHG Scope 3 Downstream Leased Assets 1.406
emissions. Total carbon emission (GWh) 1,705.37

Improvement of GHG Inventory Absolute Carbon Emissions Reduction Performance

We have made improvements to our GHG inventory, specifically in the following areas: In FY2023, carbon emissions reduced to 486,435 tonnes, representing a significant 53% decrease compared to the baseline
year of FY2022. However, when evaluating the relative carbon emissions in relation to the volume of gloves produced, we
Scope 2: We have updated this scope with the latest emission factors for transparency. This ensures that our reporting
observed an increase level of 0.0207 tonnes of CO2 emitted per 1,000 gloves manufactured.
accurately reflects our emissions related to purchased electricity.

Scope 3: We have enhanced our Scope 3 reporting by addition of our downstream leased assets, in addition to the existing While there is reduction in absolute emission, we acknowledge that comparing intensity emissions to glove volume has
three categories. become challenging due to the dynamic business landscape, which has led to changes in production output. Despite these
challenges, our commitment to sustainability remains unwavering. We are actively pursuing opportunities to optimise our
Below are the emission data for FY2023; carbon footprint and enhance our environmental performance.

CO2 eq Emission (tonne) ENERGY MANAGEMENT

Financial Year 2021 2022 2023
Management Approach:
Natural Gas 770,049 583,896 268,076 As one of the key resources used in our production, we Scan the QR code to view our
Diesel & Petrol N/A 3,172 1,761 aim to reduce the consumption of non-renewable energy, Energy Policy
Scope 1 Fleet Vehicles N/A 1,862 1,582 replacing it with clean or renewable energy.
Coal 20,538 16,941 2,064
Total (Scope 1) 790,587 605,871 273,483 Top Glove has recognised the importance of effective energy https://www.topglove.com/storage/sustainability-policies/
Electricity (Glove management in response to the growing need for sustainable March2022/(Latest)%20Apx-02%20L%20GM%20
Manufacturing Entities)1 343,425 276,203 139,665 practices. In line with this commitment, we have adopted our Energy%20Policy%201.1%20(1)%20(2)%20(1).pdf
Energy Policy, which outlines our approach to optimising
Scope 2 Electricity (Non-Glove
energy usage, reducing our environmental impact and
Manufacturing Entities)2 14,624 16,364 12,738 We actively manage our energy consumption by closely
climate change. This Policy operates alongside our broader
Total (Scope 2) 328,801 292,567 152,403 monitoring the absolute consumption and intensity of
Sustainability Policy, demonstrating our comprehensive
Scope 1 & 2 Total 1,148,636 898,438 425,886 electricity. To facilitate this, we have implemented a Smart
approach to sustainability. By mandating adherence to
Energy Monitoring System (SEMS) at our selected factories.
Intensity (tonne/1,000 pcs gloves) ISO 50001:2018 standards, we exemplify our unwavering
SEMS enables real-time monitoring of energy usage, allowing
* Only include Glove Manufacturing Entities 0.0176 0.0204 0.0207 commitment to upholding the highest standards in energy
us to promptly identify any wastage and rectify abnormal
Variance (over year) 5.83 16.14 1.38 management practices. In FY2023, we retained our existing
energy consumption.
Waste Generated in factory certifications, as no new factories were certified in
Operations3 N/A 4,594 1,469 response to dynamic changes in our business operations.
We evaluate the energy consumption of our production
Business Travels 4
0.21 339 410 equipment, systems, electrical motors/pumps, compressors,
Scope 3 SUSTAINABILITY ROADMAP FY2022 TO FY2025
Employee Commuting5 N/A 14,983 3,057 and suppliers associated with Significant Energy Utilities
Downstream Leased Assets N/A N/A 1,097 (SEU). To ensure alignment with our practices, our internal
Retained 3factories certification with team conducts energy audits on respective factories
Total (Scope 3) 0 19,916 6,033
Total (Scope 1, 2 & 3) 1,148,636 918,354 431,919 ISO 50001:2018 for which allow us to assess energy usage, identify areas for
improvement, and implement energy-saving measures. In
Energy Management System
Note: Historical data should not change, but we always revise historical figures if data quality or science has improved. addition to audits, the Energy Management team conducted
Data collection is using operational approach for organisational boundary.
training for employees on the environmental, Energy Policies,
1
Data covers all glove manufacturing factories except for Factory 15 China. best practices and guidelines.
2
Data covers all non-glove manufacturing entities except for the owned hostel.
3
Data covers all types of scheduled wastes only.
4
Data covers all type of vehicles except for trains.
5
Data coverage for staff commuting is 40% and 100% for workers.
* Top Glove utilises the location-based method for calculating its Scope 2 emissions, with electricity sourced from Tenaga Nasional Berhad. Carbon emissions associated
with purchased electricity (Scope 2) are determined using emission factors obtained from Suruhanjaya Tenaga Malaysia, specifically the Grid Emission Factor (GEF) for
the years 2017-2019.
* Others emission factors used in this accounting is sourced from DEFRA 2022.

25 TOP GLOVE CORPORATION BHD Sustainability Report 2023 26

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

In terms of demand response, we monitor and manage our electricity consumption by shifting non-essential operations to non-peak ENVIRONMENTAL COMPLIANCE
hours. This practice supports grid reliability and reduces emissions during periods of high electricity demand.
Management Approach:
In addition, we consider energy performance as an additional criterion for the selection of purchased items and vendors, wherever Guided by the Company’s Sustainability Policy, Environmental Policy and Environmental Management System standards, we
applicable. We maintain regular engagement with our suppliers and vendors, emphasising our commitment to ISO 50001 Energy manage environmental compliance at Group level through board governance and compliance to best regulatory practices.
Management System (EnMS) compliance. We expect our suppliers to adhere to the same standards, and we actively encourage
them to provide us with Energy Star-rated electrical appliances.
The Company’s dedication is evident in its systematic integration of sustainable environmental practices across all business
Since we installed our first solar panel, we have been on track to shift electricity source at our plants to renewable energy sources. operations, aimed at mitigating any adverse environmental impacts. Top Glove has successfully certified an additional 5
factories, bringing the total number of certified factories to 23 in accordance with ISO 14001:2015 standards. This achievement
Solar Power System Investment falls slightly below our committed target of certifying an additional 8 operating factories by FY2023, primarily resulting from
changes in business dynamics.
Year Green Energy Utilised for Glove Manufacturing (GWh)
FY2021 1.66 SUSTAINABILITY ROADMAP FY2022 TO FY2025

FY2022 5.75
23 factories certified with ISO 14001:2018 for Environmental Management System
FY2023 5.68

Top Glove demonstrates its commitment as a responsible corporate citizen by prioritising adherence to local, national, and
SUSTAINABILITY ROADMAP FY2022 TO FY2025 international environmental and climate regulations. As of FY2023, the Company proudly maintains a record of zero fines
(RM0 amount) or instances of non-compliance concerning air, water and land pollution or any violations of environmental
Avoided 4,430 tonnes of CO2 eq regulations mandated by the Department of Environment (DOE) or other pertinent environmental acts.

The PPA (Power Purchase Agreement) between Top Glove and Shizen Malaysia in 2022 has allowed Top Glove to expand its
total capacity from 5.34 MWp to 7.74 MWp in FY2023. As a result, we anticipate approximately 4,430 tonnes of CO2 eq emissions
avoided annually. To put this into perspective, it is equivalent to planting approximately 203,491 trees. Scan the QR code to view our Environmental Policy

Energy Data

https://www.topglove.com/storage/sustainability-envinronments/November2022/Environmental%20policy%20(English)%20Website%20(1).pdf
ELECTRICITY CONSUMPTION INTENSITY ABSOLUTE ELECTRICITY CONSUMPTION
(KWh/1,000 PCS GLOVES) KWh
WATER RESOURCE MANAGEMENT
2023 9.35 2023 205,215,076

2022 8.62 2022 372,687,396 Management Approach:

2021 6.94 2021 448,586,057
We address water scarcity as a global concern and we are committed to manage our water resources with a holistic water
management. We are dedicated to reduce water consumption inside our operations. We track and analyse data to plan
2020 6.83 2020 421,965,246
initiatives effectively that benefit to all.

As part of our commitment to sustainable water management, we are actively working towards reducing our reliance on
municipal water supply. We have implemented a comprehensive water management plan that includes upgrading our water
NATURAL GAS CONSUMPTION INTENSITY ABSOLUTE NATURAL GAS CONSUMPTION treatment plant, enhancing our rainwater harvesting system, improving in-house water recycling facilities, and implementing
(MMBTU/1,000 PCS GLOVES) MMBTU strict monitoring measures to prevent water wastage. Our goal is to safeguard freshwater accessibility for the well-being of
humanity. We have surpassed our goal of reducing municipal water consumption by 22%, achieving a rate of 0.1796 m3/1,000
2023 0.31 2023 5,082,003 pieces of gloves in FY2023. This commitment reflects our dedication to responsible water management and our proactive
2022 0.31 2022 11,069,112 efforts to promote sustainable practices within our operations.

2021 0.29 2021 14,512,799

2020 0.29 2020 14,295,497

Note: Coverage of energy date included all manufacturing plants and offices in Malaysia, Thailand, Vietnam.

Electricity consumption intensity increased from the previous year due to lower output resulting from changes in business
dynamics. In contrast, natural gas consumption has remained stable, reflecting the ongoing efficiency projects despite the
inconsistency in output.

27 TOP GLOVE CORPORATION BHD Sustainability Report 2023 28

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

The data presented in this section encompasses all our Malaysia glove factories, reflecting our collective efforts to prioritise Water Data
responsible water usage and conservation.
Financial Year FY2020 FY2021 FY2022 FY2023
Water Management
Water withdrawal intensity
WATER TREATMENT PLANT (REVERSE OSMOSIS, IN-HOUSE WATER RECYCLING FACILITIES (m³/1,000 pcs gloves) 0.280 0.290 0.362 0.397
ULTRAFILTRATION, WASTEWATER RECLAMATION) Municipal water withdrawal
Purpose Beneficiary intensity (m³/1,000 pcs gloves) N/A 0.230 0.222 0.180
Purpose Beneficiary Our factories are equipped with a factories
The surface water and rainwater factories Water consumption intensity 1
water recycling system that allows All factories
harvested is utilised for production All Klang factories (m³/1,000 pcs gloves) N/A 0.043 0.078 0.049
us to reuse the treated effluent for
and housekeeping purpose. housekeeping purposes. Water withdrawal at
Headquarter, Top Glove Tower
(m³) 35,436 34,913 34,340 36,913
Grand total of Top Glove Tower
users (including tenants) 1,843 1,125 1,073 861
Cost Saving Water withdrawal intensity
Investment Cost RM7,683,038 (m³/occupant) 19 31 32 43
RM89,893
Total water reclaims2 (m³) 2,431,382 1,427,565 2,889,093 2,686,377
INSTALLATION OF FILTERS AT PRE-LEACHING TANK Water treatment plant (from 2
ON SITE DETENTION (OSD) TANKS water treatment plants) 1,129,229 891,616 2,352,395 2,377,621
Purpose Beneficiary
Purpose Beneficiary Industrial effluent treatment
By installing filters in the pre- factories
Installing on-site detention (OSD) factories system (IETS) 1,302,153 535,949 536,698 308,756
leaching tank, we are able to All factories
tanks for surface water recycling F4AW and F14AW conserve water resources by Source of water withdrawal^
can reduce drain water volume prolonging the usage of water (Total, m³) 18,456,616 18,182,568 16,282,460 8,405,774
during heavy rain, enhance water and reducing the overall water Municipal 12,498,389 14,081,233 9,689,639 3,561,405
security, and provide diversified consumption.
water sources for factories, Pond water 3,305,478 2,386,019 3,400,150 1,871,598
mitigating flood risks and overflow Rainwater 221,366 287,751 303,578 286,394
to surrounding land. Water
collected in OSD tank will be Reclaim water 2,431,382 1,427,565 2,889,093 2,686,377
treated and channeled to factories 1
Water consumption is determined by taking the overall withdrawal and subtracting the total discharge.
and stored in rainwater tank for Investment Cost 2
Water reclaim: Water recycling and reusing water within facilities.
RM414,584
^
Water withdrawal is the water extracted to supply facilities.
production and housekeeping
purposes. Baseline Water Stress (“BWS”)
RAINWATER HARVESTING
The BWS analysis conducted using the World Resources Institute (WRI) database indicates that the operating factories of Top
Purpose Beneficiary Glove are classified under low BWS, with a level of less than 1. The BWS layer, developed as part of WRI’s Aqueduct Water
We utilise harvested rainwater for factories Risk Atlas, measures the ratio of total water withdrawals relative to the annual available renewable surface water supplies.
Investment Cost housekeeping and operational All factories This classification suggests that the water stress in the areas where Top Glove operates its factories is relatively low, indicating
RM188,580 purposes. Our rainwater harvesting a lower level of competition and pressure on water resources. We continue to maintain regular monitoring and ongoing
system, which includes tanks to assessments of water stress as they are crucial to ensure the sustainability of water resources and adapt to any changes in
retain rainwater, is designed to water availability or demand.
reduce reliance on municipal water.
Baseline Water Stress According to Country of Operating Factories

Location Water Risk Index Indication

Malaysia 0.33 - 0.66
Thailand 0.33 - 0.66 Low-Medium Risk
Cost Saving
RM819,088 China < 0.33
Note: The data is based on all districts where Top Glove’s factories are operating in each country.

29 TOP GLOVE CORPORATION BHD Sustainability Report 2023 30

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

WASTE & EFFLUENT MANAGEMENT

Material Consumption Circular Economy Activities
Management Approach:
We initiated material consumption R&D is at the core of our business sustainability. We promote the adoption
We do not subscribe to the attitude of “harm today, balm tomorrow”. We manage our waste and effluent in compliance
monitoring several years ago as part of circular economy principles to effectively manage waste generated during
with laws and regulations and are also committed to reduce waste generation through operational eco-efficiency.
of our commitment to responsible glove production. Notably, common waste materials like tainted formers and
consumption. used rubber are subjected to recycling or upcycling processes to derive
Top Glove fully endorses the waste management hierarchy and remains dedicated to implementing its principles in daily added value. The tainted formers undergo a reglazing process to eliminate
operations. Our commitment lies in embracing the 5R principles of waste management. We actively focus on preventing surface contaminants and subsequently reintegrated into the production cycle.
wastages, reducing waste generation, promoting the reuse of waste to maximise its value, facilitating the recycling of waste LATEX CONSUMPTION Similarly, nitrile waste is processed and transformed into new products such as
for a second life, recovering waste as valuable energy resources, and ensuring the responsible disposal of waste. (KG/1,000 PCS OF GLOVES) rubber compounds, coaster, insulation mats, mousepads, shoe outsoles and
more, thereby extending the lifecycle and enhancing the sustainability of these
Waste Management 2023 6.83 materials.
2022 6.81
Engaged with Department of Environment (“DOE”) licensed collector Site audit on licensed scheduled 2021 6.48
In our commitment to responsible waste management, we actively engage waste collectors
with licensed waste collectors authorise by the DOE. These licensed To ensure the responsible handling
collectors adhere to stringent environmental regulations and standards, of our waste, we conduct site audits Chemo Mechanical Glove Former Reglazing
Process Production Activity
ensuring that our waste is handled and disposed of responsibly. By on our licensed scheduled waste
NITRILE CONSUMPTION Reclaimed Reglazed
partnering with DOE-licensed collectors, we prioritise compliance collectors. These audits encompass Rubber Products Former
(KG/1,000 PCS OF GLOVES)
and environmental responsibility throughout our waste management a comprehensive assessment of
processes. their facilities, equipment, and waste 8.20
2023
management procedures. By regularly
evaluating our waste partners, we verify 2022 7.89

Monitoring Reporting their compliance with environmental 2021 6.65

We maintain a consistent waste monitoring and reporting system to track regulations and our sustainability In FY2023 In FY2023
and analyse our waste generation and disposal practices. This system allows
us to assess our waste reduction efforts, identify areas for improvement,
standards, mitigating
environmental risks.
potential
35,089
kg nitrile waste
93,899
formers were
and measure progress towards our sustainability goals. Regular reports was reduced reglazed and
PAPER USED
are generated to provide transparency and accountability to stakeholders, reused
(KG)
showcasing our commitment to sustainable waste management. Research and Development (R&D)
Continuous improvement in waste 2023 12,448
management practices is essential to
2022 27,907
Training & Education our sustainability efforts. Therefore, we
We believe in the importance of fostering a culture of sustainability throughout invest in R&D initiatives aimed at finding 2021 64,768 Upcycling Nitrile Waste Tainted Former Restoration
our organisation. To achieve this, we provide training and education innovative solutions to reduce waste
programmes to our employees and stakeholders. These programmes generation, improve recycling rates,
raise awareness about the importance of responsible waste management, and minimise the environmental impact
Note: The consumption of raw material is dependent
highlight best practices, and promote waste reduction strategies, all of of our waste streams. In FY2023, one on glove weight requested by customer.
which contribute to reducing the environmental impact. By equipping our of our collaborations with a supplier
team with the knowledge and skills to make sustainable choices, we ensure involves converting scheduled waste Recycling and Upcycling of Waste
that waste management is integrated into our daily operations. into bricks.

Former • Approximately 93,899 formers were reglazed and reused

Recycled • Cost savings from waste disposal: RM125,700 in FY2023
Operational Resource Optimisation and Waste Reduction Initiatives • Cost savings from former reglazing exercise: RM398,100 in FY2023
Rubber • Rubber Reclaimed Project estimated to reduce CO2 eq emissions by 103.3 tonnes, by preventing 35,089
Digitalisation to move for less paper Reclaimed kg of nitrile waste being incinerated in FY2023
• Estimated landfill mitigation: 70.2 m³
As part of our commitment to responsible consumption, Top Glove diligently monitors the quantities of paper and virgin plastic • Production of the following from torn nitrile gloves:
stretch film utilised in our operations. This represents a significant stride toward our overarching objective of transforming into - 6,150 kg of rubber compound
a paperless and plastic-free company. In FY2023, we successfully reduced paper usage by 80.8%, surpassing our target of a - 2,556 pcs of rubber coaster
40% reduction (37,800 kg) for the year. - 847 pcs of rubber mousepad
- 520 pairs of shoe outsole
- 95 pcs of rubber mats
SUSTAINABILITY ROADMAP FY2022 TO FY2025
- 50 pcs of electrical insulation mats
• Revenue: RM148,800
80.8% reduction of paper usage in FY2023 • Cost savings: RM71,000

31 TOP GLOVE CORPORATION BHD Sustainability Report 2023 32

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

Solid Waste Data Water, Land and Air Pollution Control

Achievement Awards in Prime Minister’s Hibiscus Award 2021/2022

We are delighted to share that Top Glove TOTAL SOLID WASTE GENERATED Effluent Treatment
has achieved highly commendable success (TONNES)
at the Prime Minister’s Hibiscus Awards Effluent management is a vital aspect of our commitment to environmental
2021/2022, receiving a total of three awards. 2023 13,642 sustainability. We have implemented comprehensive effluent treatment
Notably, Top Glove’s Factory 9 has been 2022 23,581 processes to ensure that any effluent generated during our operations is
honored with the Notable Achievement treated to meet regulatory standards. Our treatment facilities are designed
Awards in Environmental Performance, 2021 26,381
to remove harmful pollutants, ensuring that only treated, safe effluent is
underscoring our commitment to a greener discharged into the environment.
future. Furthermore, Factory 30 has achieved
the remarkable feat of winning the Gold
TOTAL SOLID WASTE REUSED/
Winner title in the Special Project Award,
RECYCLED/ OTHER RECOVERY PROCESS
along with the Notable Achievement Awards. (TONNES)
Monitoring and Compliance
These accolades serve as a testament to our
dedication to environmental protection and 2023 10,638
We maintain strict monitoring protocols to assess the quality of our
sustainable development. We also extend our
2022 16,113 effluent continuously. Regular sampling and analysis are conducted to
appreciation to our stakeholders for their trust
verify compliance with local, national, and international environmental
and support. Together, we strive for a brighter 2021 16,265
regulations. By closely monitoring our effluent, we proactively identify
and more sustainable tomorrow.
any deviations from compliance and take corrective actions promptly to
mitigate environmental impacts.
TOTAL SOLID WASTE DISPOSED THROUGH
Scheduled Waste Data INCINERATION (WITH OR WITHOUT
ENERGY RECOVERY), LANDFILLING,
OTHER DISPOSAL OPERATIONS
Awareness and Education
(TONNES)
TOTAL SCHEDULED WASTE REUSED/ RECYCLED/ OTHER
SCHEDULED WASTE GENERATED
RECOVERY PROCESS 2023 3,004
(TONNES) We understand the importance of creating awareness and educating our
(TONNES)
2022 7,468 employees, stakeholders, and the community about the significance of
2023 6,945.00 effluent management for pollution control. Our awareness and education
2023 5,089.00
2021 10,116
2022 5,717.05 programmes aim to inform and engage individuals in responsible
2022 3,909.05
water use, effluent treatment, and pollution prevention. We believe that
2021 9,756.42
2021 6,503.46 informed stakeholders are essential partners in our efforts to protect the
environment.
Aligning with FY2025 goals, we have achieved
targets in FY2023.
TOTAL SCHEDULED WASTE DISPOSAL THROUGH
SCHEDULED WASTE INTENSITY INCINERATION (WITH OR WITHOUT ENERGY RECOVERY), SUSTAINABILITY ROADMAP
(KG/1,000 PCS GLOVES) LANDFILLING, OTHER DISPOSAL OPERATIONS FY2022 TO FY2025 Established Group Key Performance Indicators (KPIs)
(TONNES)
2023 0.147
2023 1,856.00 Reduced 7% of scheduled waste To measure the effectiveness of our effluent management efforts, we have
2022 0.151
intensity established a set of Key Performance Indicators (KPIs) that align with
2022 1,808.00
2021 0.160
our sustainability goals. These KPIs include metrics related to effluent
2021 3,252.96 quality, reduction in waste intensity, and compliance measures. Regularly
tracking and reporting on these KPIs helps us gauge our progress and
Diverted 73% of scheduled waste
drive continuous improvement in our pollution control strategies.
from licensed landfill

Effluent Data

TOTAL WATER DISCHARGED DISCHARGE INTENSITY

(M³) (M³/1,000 PCS OF GLOVES)
2023 6,175,124 2023 0.348

2022 10,733,965 2022 0.284

2021 10,718,976 2021 0.176

33 TOP GLOVE CORPORATION BHD Sustainability Report 2023 34

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

Financial Year 2021 2022 2023 R&D Open Innovation in Top Glove Top Glove remains steadfast in its commitment to reduce plastic
packaging usage and launched the ‘Top Glove No Single Use
Water Quality: Environmental Quality (Industrial Effluent) Standard B for All Top Glove’s Malaysia Factories except Factory 33
Top Glove recognises the power of open innovation and actively Plastic Campaign’ in May 2022, which continues until today. As
Regulations 2009 (Nilai) complies to Standard A
cultivates long-term partnerships with external parties such part of our ongoing efforts, we have also actively investigated
Location of Final Discharge for Malaysia Factories Meru factories: Sg. Kapar Kechil as universities and research institutions. These collaborations alternative materials to replace plastic containers provided by
Banting, Selangor: Sg. Langat have become instrumental in our R&D endeavours, propelling our canteen operators. These operators have transitioned to
Lukut, Negeri Sembilan: Sg. Sendayan us towards cutting-edge advancements and social impact. Our using washable and reusable containers for dine-in orders,
Nilai, Negeri Sembilan: Sg. Semenyih engagement in extensive research collaborations spans across while opting for paper or sugarcane materials for takeout orders.
Kulim, Kedah: Lembangan Sg. Perai multiple domains, including new product development, process We further promote eco-conscious practices by encouraging
Kota Bharu, Kelantan: Sg. Raja Gali improvement, and wastewater treatment. The costs involved in our employees to bring their own food, fostering a culture of
R&D across multiple domains can be found in the TCFD and sustainability within our organisation.
SUSTAINABLE PRODUCT MANAGEMENT Water Management sections.
Our in-house Packaging Material Plant is FSC certified. This
During the FY2023, R&D took significant strides in expanding In the pursuit of operational excellence and sustainability, our certification signify our dedication to responsible sourcing
our green product portfolio BiogreenTM as part of our Scan the QR code for more information collaborations in process improvement have yielded significant practices and underscore our commitment to meeting
commitment to addressing two critical global challenges: waste about List of products in website
benefits. By partnering with universities and research institutions, recognised standards for environmental sustainability. Currently,
accumulation and climate change. To this end, we introduced
two distinct product categories: The Biodegradable Series we harness their expertise to optimise our manufacturing approximately 98% of our packaging materials, in terms of
and the Renewable Series. These products are the result of techniques, streamline processes, and enhance operational quantity, are derived from recycled or recyclable sources. This
our dedicated research aimed at developing gloves with a low https://www.topglove.com/products efficiency. This allows us to reduce waste generation, minimise demonstrates our commitment to reducing waste and minimising
carbon footprint by using renewable materials and minimising resource consumption, and mitigate our environmental impact. our environmental impact. Our objectives encompass several
environmental impact. Through our commitment to open innovation and collaboration, sustainability initiatives aimed at minimising our environmental
we actively contribute to social responsibility by implementing impact. These collective efforts reflect our dedication to
Under the Biodegradable Series, we developed a range of Biodegradable Series
sustainable practices in our operations. Together with our sustainable practices and responsible sourcing. Our efforts also
gloves utilising environmentally friendly materials such as Nitrile external partners, we strive to create a more sustainable future, extend to tracking the reduction of virgin plastic resin usage in
Butadiene Rubber (NBR), Casting Polyethylene (CPE), and where glove manufacturing is synonymous with responsible stretch film. We are pleased to report an 19.2% reduction in
Thermoplastic Elastomer (TPE). These gloves are specifically
BiogreenTM Biodegradable and environmentally conscious practices. plastic resin usage, bringing us close to our FY2023 target.
designed to combat waste accumulation in active landfills
through a process of anaerobic biodegradation facilitated by Nitrile Glove
microbial activity. By employing this innovative approach, we Collaboration Partner SUSTAINABILITY ROADMAP FY2022 TO FY2025
aim to significantly reduce the environmental impact associated
with glove disposal. Our R&D Department has on going collaboration with a nitrile
latex supplier to innovate glove products which require low 86% inner boxes purchased is made with 100%
Our Renewable Series focuses on promoting the adoption
BiogreenTM Biodegradable
energy consumption and is able to be produced at consistently recycled material or FSC paper
of sustainable practices in glove production. This involves high quality. This marked our commitment to accelerate Top
CPE Glove
encouraging the use of renewable plant-based materials or Glove sustainability initiatives through partnerships.
responsible management of the forestry throughout the glove’s
lifecycle. By prioritising sustainability and carbon reduction, we SUSTAINABLE PACKAGING MATERIALS Maintain existing certification for packaging material
aim to contribute to the mitigation of climate change. factory for FSC
Management Approach:
Life Cycle Assessment
BiogreenTM Biodegradable Top Glove advocates ethical and responsible sourcing and
TPE Top Grip Glove procurement practices. The Company recognises that its
In addition to the Life Cycle Assessment (“LCA”) conducted
supply chain has a significant impact on the well-being 19.2% of reduction of virgin plastic resin
for our Biogreen™ Biodegradable Series and partial LCA for
of the environment and is committed to minimising any
Plant-Based CPE Gloves, this year we are continuing our
adverse effects. This commitment reflects the Company’s
LCA efforts in line with ISO 14040 and ISO 14044 standards. BIODIVERSITY & CONSERVATION
dedication to sustainable practices and its recognition of
We have recently taken a substantial stride in advancing our Renewable Series the importance of environmental stewardship.
operations by instituting a specialised R&D Task Force dedicated
Management Approach:
to conducting LCA within our Top Glove’s factories. Our
We believe that the preservation of biodiversity is essential
comprehensive evaluation encompasses various facets of the We are committed to minimising the packaging needed for our
for maintaining the balance of ecosystems, protecting
product’s life cycle, spanning from the selection of raw materials, products and ensuring responsible management of packaging.
BiogreenTM Plant-Based endangered species, and safeguarding the natural heritage
the direct production process, and the distribution of goods, to We are actively exploring alternative materials and recycled
CPE Glove of our planet. As part of our sustainability commitments,
the management of end-of-life considerations. plastics to replace non-recyclable items. Our focus includes we work to identify, conserve, and restore biodiversity
developing bottles made from recycled plastic materials and within our operations and the surrounding areas.
In alignment with our commitment to product risk management,
introducing refill packs for liquid detergent, aimed at reducing
this initiative places significant emphasis on the incorporation
of sustainable and REACH-compliant materials to mitigate the overall plastic consumption. However, our progress in
To effectively address biodiversity conservation, we engage in joint
presence of restricted substances in our products for the good transitioning to the use of recycled plastic bottles and refill packs
BiogreenTM FSCTM Certified initiatives and community-based conservation projects that aim to
sake on human health and environmental benefits. Its overarching currently stands at 0% due to shifts in the business landscape.
Latex Glove protect and enhance biodiversity. As stated in our Sustainability
objective is to bolster our internal capabilities and streamline the
Policy, our commitment to protecting biodiversity extends to the
LCA process, thereby enabling us to more effectively address
the criteria governing both product and process design. supply chain and is reflected in our Business Partners’ Code of
Conduct.

35 TOP GLOVE CORPORATION BHD Sustainability Report 2023 36

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 2 ENVIRONMENTAL: TO TACKLE CLIMATE CHANGE AND RESTORE NATURE
2 4

Environmental Environmental

Conservation Initiatives
Planting location/year 2021 2022 2023
Bangka 24,642 27,101 2,126
Mangrove Nursery & Plantation
Belitung N/A 20,354 1,405

have the remarkable

ability to store significant Cultivation type/year 2021 2022 2023
amounts of carbon
Paulownia 960,000 960,000 420,000
over extended periods.
By safeguarding and Orchids N/A N/A 200
preserving mangroves, Banana N/A 90 N/A
we actively contribute
to the reduction of GHG
Since FY2022, we have been offering internship opportunities to the local community in Indonesia, including high school and
emissions and support
university students. In FY2023, the employment details are presented in the table below:
climate change mitigation
efforts. Top Glove has built
No. Institution Number of employees Gender Nationality
the first 3 nurseries, and
as of FY2023, we have 1 SMA Negeri 1 Kelapa 2 2 Male Indonesians
harvested a total of 3,450
2 SMA Negeri 1 Mendo Barat 4 2 Male, 2 Female Indonesians
mangrove propagules.
We plan to propagate 3 University Bangka Belitung 2 2 Male Indonesians
another 2,000 mangrove
propagules by FY2025 to
In a collaborative effort, the Top Glove Foundation worked together with the Kampung sustain the preservation of
Sijangkang communities to undertake a remarkable project. Their goal was to turn an illegal mangrove site.
dumpsite into an educational park and enhance an existing mangrove plantation to establish a
mangrove recreational park. Mangroves unique ecosystem, known as ‘blue carbon’ environments,

Tree Planting

Top Glove has taken the initiative to plant

trees on its 96.4-hectare land in Bangka
and Belitung, Indonesia. From 2020 to the
present, the land has accommodated 57,970
Paulownia trees and 45,318 Acacia trees, all
of which were cultivated from seedlings grown
in Top Glove’s tissue culture lab established
in 2019.

In addition to tree planting, Top Glove has

expanded its conservation activities in FY2023.
The Company has diversified its cultivation
Paulownia in Bangka
efforts to include other types of plants such as
bananas and orchids. Through this plantation,
Top Glove is not only contributing to the
conservation of biodiversity but also making
a positive impact on the environment. The
extensive tree planting efforts have enabled
the absorption of approximately 2,169 tonnes
of carbon dioxide1.
1
1 trees absorbed approximately 21 kg of carbon dioxide
annually

Acacia in Belitung

37 TOP GLOVE CORPORATION BHD Sustainability Report 2023 38

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social
Social:
To Be A People Centric Corporate Citizen

HIGHLIGHTS

Lost Time Injury

Frequency Rate (LTIFR)
reduction to 0.81

Zero fatality
cases in FY2023

14 factories
achieved Grade A
in DOSH OSHWA audit

A OCCUPATIONAL HEALTH & SAFETY

Management Approach:
Investment in employees’ health and safety is the best prevention of negative impacts such as health and safety risks
and lowered productivity. At Top Glove, we recognise our responsibility in providing a safe and healthy workplace for our
117,572 employees by enhancing the safety process within our operations, providing necessary technical and educational support
in occupational safety and health as well as enhancing our healthcare initiatives.
training hours achieved in
technical, soft skills and core trainings Health & Safety Governance Health & Safety Management System

In adherence to the Group’s We continue to uphold OSH best practices by maintaining ISO 45001: 2018 Occupational
Occupational Safety & Health (“OSH”) Health & Safety Management System certification at our operations. Initiated in FY2021,
Policy, our Safety & Health Committee a total of 7 factories were certified with the ISO 45001:2018 as at FY2023 and we are
is more than 800 members. This working towards extending the ISO 45001:2018 certification to other factories by FY2025.
committee is comprised of both The system is regularly audited both internally and externally and includes all employees
SMETA audited management and employee and third-party providers who work on the Company premises. In FY2023, our target was
GOAL 2:
factories with an achievement PROMOTING INCLUSIVITY & RESPECTING
representatives from
departments, entrusted with the
diverse to achieve certification for 2 additional factories under ISO 45001:2018. However, only
one out of 2 factories were certified due to changes in number of operational factories.
rate of maintaining fewer than 10 non-
HUMAN RIGHTS responsibility of spearheading safety
compliances per audit. management initiatives and strategies SUSTAINABILITY ROADMAP FY2022 TO FY2025
for the entire organisation. The Head
of Group Safety is a part of the 7 factories certified with ISO 45001:2018
Sustainability Steering Group, which
reports to the Board Sustainability Occupational Health & Safety Management
Committee.

39 TOP GLOVE CORPORATION BHD Sustainability Report 2023 40

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Safety Hazards: Risk Identification and Assessments Promoting a safety culture is crucial in ensuring the well-being of employees Incident Reporting
and preventing accidents in various environments. Here are other initiatives
The OSH Policy highlight the creation of a proactive culture where all OSH’s risks associated with its activities are adequately that we have undertaken to further promote safety culture: Work related incidents are identified and
controlled by eliminating or reducing the risks to As Low As Reasonably Practicable (ALARP). Risk assessments are carried out assessed through incident reporting procedure.
whereby identified hazards and risks are examined, analysed and evaluated for improved control. Additionally, OSH awareness
training have been conducted regularly to enhance the knowledge and skill of workers in order to prevent workplace injury/
1 Typically, these incidents are investigated
by involving relevant process owner and
illness. The identification of hazards stands as a crucial step in ensuring the safety of our workplaces within the group. Our effective corrective measures are suggested
sites conduct comprehensive risk assessments, employing various methods in accordance with local laws and regulations. As Published Safety Bulletin for implementation. Corrective measures
a company, we classify our activities based on the level of risk involved and the availability of recognised methods to mitigate are determined by adopting the hierarchy of
those risks effectively. controls such as elimination, substitution,
2 engineering controls, administrative controls
The following assessment monitoring systems are adopted: and personal protective equipment (PPE).
The implemented corrective measures are
Conducted weekly hydrant test
frequently upheld and supervised to prevent
Assessment Monitoring Systems
the recurrence of similar incidents.
a. Chemical Health Risk Assessment (CHRA) e. Local Exhaust Ventilation (LEV) 3 Health & Safety Performance
b. Noise Risk Assessment (NRA) f. Medical Surveillance
c. Chemical Exposure Monitoring (CEM) g. Control of Industrial Major Accident Hazards (CIMAH) Organised safety talk, covering topics such as fire safety,
We continue our mitigative efforts to keep
d. Audiometric Assessment chemical safety awareness and machinery trainings
our employees and contractors safe through
the implementation of engineering control at
Work-related hazards and risks for processes and projects are assessed via: operation process, regular safety training/
briefing to employees and contractors,
and enforcement of wearing proper PPEs
a. Observation, interviews and implementation of Hazards Identification, Risk Assessment and Risk Control (HIRARC), among employees and contractors. We also
the relevant trainings for which have been provided to employees. continuously build organisational capability
b. Monthly Corrective Action and Preventive Action (CAPA), through Safety and Health Committee meeting. and operational controls that will act as a
c. Monitoring of Unsafe Acts and Unsafe Conditions (UAUC) through Top Glove Good Safe online reporting. barrier to accidents being escalated to life
changing or fatal outcome. Reflecting on our
effort, over the past three consecutive years,
Work related hazards are addressed promptly through “Top Glove Good Safe” online reporting tool. This system aims to we have recorded a progressively lower LTIFR
eliminate the occupational hazards from UAUC in workplace that can potentially lead to serious injuries/illness. The reported on our employees. Furthermore, in FY2023, we
Good Safe will be routed to the rightful process owner for immediate action to be taken to close the UAUC raised. Through recorded zero cases of contractor fatality as
this participatory approach, a strong joint ownership will be developed to create positive safety and health workplace. The a result of improvement in our Permit to Work
safety team conducts due diligence for new operations and projects as established in the Contractor Management procedure. system and implementation of Contractor
Contractors are required to provide a HIRARC and undergo a review of their safety measures prior to commencing work. Safety Evaluation Programme.
Safety requirements serve as the key selection criterion for new contractors.
We are currently on track to achieve our interim
Awareness and Trainings target for FY2023, which involves attaining an
accident rate of 2.85 per 1,000 employees and
We continuously conduct training to improve and enhance employees’ safety awareness to prevent accident and incidents. ensuring that 100% of contractors meet the
Trainings include Work Instruction (WI) covering safety precautions which are provided to workers. Other training scopes minimum score. This reflects our unwavering
include HIRARC, PPE, chemical spillage, machinery handling, Emergency Response Team, working at height, etc. In FY2023, commitment to safety.
100% of our 11,213 employees, consisting of staff and workers, received training on health and safety standards.

TRAINING ON HEALTH AND SAFETY STANDARDS

Percentage of Safety Committee & Officers

92%
attended safety training

Percentage of Non-Safety Committee & Non-Safety Officers

8%
attended safety training

41 TOP GLOVE CORPORATION BHD Sustainability Report 2023 42

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Employee Safety Data Our key initiatives in promoting good physical and mental health:

Financial Year 2021 2022 2023 Key Initiatives in Promoting Good Physical and Mental Health
Employee fatalities rate (percentage, %) 0.01 0 0
1. Zero Harm on Mental Health Programme
Number of employee fatality case 1 0 0
2. Promoting 5 Healthy Wells Principle (Clean Well, Eat Well, Work Well, Exercise Well, Sleep Well)
Percentage of employees covered for LTIFR (%) 100 100 100 3. Healthy Eating Active Lifestyle (H.E.A.L) Programme
4. Complimentary access to gymnasium facilities & sports subsidy
Lost-Time Injury Frequency Rate (LTIFR) (number/a 0.92 0.86 0.81
5. Monthly health talks, health workshops, e-health info for employees
million hours worked)
6. Complimentary counselling services
Number and rate of high consequence work-related Number: 71 Number: 57 Number: 32 7. Workers Health Protection Programme (WHPP)
injuries (including fatalities) Rate: 3.24 Rate: 2.99 Rate: 2.85 8. Staff Health Management Programme (SHMP)
Industry Benchmark: According to the latest data available from the Department of Statistics
Malaysia in 2021, the manufacturing accident rate stands at 3.20.
https://www.ilmia.gov.my/index.php/en/bda-noa
Top Glove continues to comply with the Foreign Worker’s Medical Examination Screening (FOMEMA) for all foreign workers
Contractor Safety Data as required by the governments of Malaysia. New foreign workers will undergo FOMEMA every year for the first 3 years and
subsequent alternate years until the foreign worker returns home.
Financial Year 2021 2022 2023
FOMEMA includes screening for communicable disease such as HIV/AIDS, Tuberculosis and Malaria. A working permit is
Contractor fatalities rate (percentage, %) 0 0 0 issued once the foreign worker is certified fit by FOMEMA. Failing which, the foreign worker will not be allowed to stay and
Number of contractor fatality case 2 0 0 work. Employers are required to repatriate the foreign worker as per Malaysia’s regulations. With that, the Company is able to
mitigate the spread of diseases. Top Glove offers a FOMEMA briefing as part of the new worker orientation module, ensuring
Percentage of contractors covered for LTFIR (%) N/A 100 100
that newcomers are equipped with the necessary exposure and knowledge before officially joining the Company.
Lost-Time Injury Frequency Rate (LTFIR) (number/a N/A 0 0
million hours worked) Positive Psychology at Work

Number and rate of high consequence work-related N/A Number: 0 Number: 0

The importance of employee mental
injuries (including fatalities) Rate: 0 Rate: 0
health in the workplace cannot be
Note: The percentage of contractors covered for LTIFR is only for construction contractors. overstated as in today’s fast-paced
and demanding work environments,
Occupational Safety and Health Workplace prioritising mental well-being is
WE CARE FOR THE HEALTH OF OUR EMPLOYEES
Assessment (OSHWA) is a regulatory audit conducted essential for both individuals and
by the Department of Occupational Safety and Health Top Glove has 29 Wellness Team Members as of 31 August 2023 organisations. Top Glove has been
(DOSH). Its primary goal is to enhance safety and very committed to dedicated and
health standards in the workplace. Remarkably, 14 unwavering focus on providing training
Top Glove’s facilities achieved a Grade A rating during 20 Medical Professionals & 2 Ambulances and resources related to mental
this assessment. health. This commitment reflects
6 Permanent Medical Doctors 3 Clinic Admins an organisation’s determination to
SUSTAINABILITY ROADMAP FY2022 TO FY2025 support the well-being of its employees
1 Dentist 2 Paramedics
by offering education and tools to
Accident Rate of 2.85
1 Mental Health Counsellor 1 Radiographer enhance mental health awareness,
3 Medical Assistants 1 Assistant Pharmacist understanding, and support within the
2 Nurses workplace. We are dedicated to offering
Promoting Wellness monthly mental health awareness
training sessions throughout this year.
Towards looking after the mental and physical health 6 Wellness Professionals These training sessions are facilitated
of our employees, Top Glove provides comprehensive by our in-house counsellor within the
healthcare facilities and has multiple initiatives in place 3 Nutritionists 1 Counsellor Group Human Resources department,
in the form of holistic wellness programmes. who is also available to provide
1 Dietitian 1 Health Admin Executive
counselling sessions for any staff
members in need of support. These
trainings series have benefitted to 1,592
3 Fitness Professionals
staff that have joined different training
topics that we provided to them.
1 Fitness Trainer 2 Fitness Assistants

43 TOP GLOVE CORPORATION BHD Sustainability Report 2023 44

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

HUMAN RIGHTS & LABOUR STANDARDS In operations where, formal unions do not exist, all workers are and discrimination. No violations of human rights were
covered under the Workers’ Welfare Committee, for which workers identified from the social compliance audit conducted.
Management Approach: in every factory have the right to elect their representatives from
As a business with a global footprint and employees from diverse backgrounds including vulnerable groups such as each nationality and gender. Our subsidiary, Eastern Press External Social Audit Breakdown
foreign workers, we are committed to eradicating forced labour and creating an inclusive and respectful ecosystem, where Sdn Bhd. is covered by collective bargaining agreements, with
fundamental rights are respected, and every employee is treated equally, leaving no one behind. the notice period for consultation and negotiation specified in Total number of announced audits 47
collective agreements. In total, there are 40 union members who Total number of semi-announced 1
are covered under the union at Eastern Press Sdn Bhd. audits
Human Rights Governance The BHR monthly meeting is chaired alternately by the CEO and
the Managing Director. Heads of departments are required to Total number of audits initiated 29
The Company has effectively communicated its expectations to and paid by customers
Top Glove has diligently established a comprehensive attend the meeting as assigned. Daily responsibilities related
all stakeholders through the Business Partners’ Code of Conduct Total number of audits initiated 18
framework for Business and Human Rights (“BHR”), with the to BHR issues are managed by the head of each respective
and Employee Code of Conduct. Business Partners’ Code of and paid by Top Glove
finalisation process overseen by the Chairman’s Office. To department. BHR-related issues are promoted through Board
Conduct was distributed yearly to supply chain and customers,
ensure a thorough evaluation and mitigation of risks, Top Glove Committees, including the Board Sustainability Committee
ensuring that they are fully aware of the Company’s standards
conducts Bow Tie Risk assessments on BHR. Several salient (BSC), Board Risk and Integrity Committee (BRIC), Board
and requirements. Employees are required to sign the Employee
issues have been identified within the realm of human rights Nomination and Remuneration Committee (BNRC) and Board
Code of Conduct. By doing so, the Company has established
have emerged as central to our commitment to responsible Audit Committee (BAC).
a framework for responsible and ethical practices throughout Scan the QR code for more
business practices. These include our dedication to establishing
its stakeholders. Dialogue sessions and engagements with information about list of Policies
an effective grievance mechanism for addressing harassment Overarching Framework on Human Rights
customers, investors, and suppliers include discussions about
and bullying concerns, ensuring the safety and health of our
human rights, encompassing existing policies, initiatives and
workers, and diligently managing working hours and secure In our unwavering commitment to upholding human rights, we
expectations. Our commitment to BHR is exemplified through
futures for our employees. strive to implement:
various initiatives: https://www.topglove.com/policies

Overarching Framework on Human Rights

Key Initiatives
SUSTAINABILITY ROADMAP FY2022 TO FY2025

UN Global Compact UN Guiding Principles on The Universal 1. ESG Assessments on 4. Independent Social
Ten Principles Business and Human Rights Declaration of Human Rights Critical Suppliers Audits 1 factory audited passed BSCI (B)
2. Internal Social Audits 5. Audits requested by
3. Compliance with Local customers
Laws 6. Workers’ Welfare With the implementation of SAP Ariba, we have established
Amfori Business Social Committee a robust supplier pre-screening process as a prerequisite for
International Labour Sedex Member Ethical Trade
Compliance Initiatives (BSCI) becoming a Top Glove supplier. Through this system, new
Organisation (ILO) Audit (SMETA) guidelines
Code of Conducts suppliers/projects are required to complete a pre-screen
We engage in a workers’ welfare committee, which is represented
assessment by providing relevant information about their
by workers’ representatives, to facilitate discussions that address
operations. This data will then undergo a thorough analysis to
Policies on Human Rights Practices & Labour Standards topics related to their welfare, safety, health, and labour standards,
identify potential human risks associated with each supplier.
in collaboration with the hostel and factory management. This
For suppliers who receive a grading below our established
Our commitment to human rights is exemplified by our Human Rights Policies, which is aligned with global standards. inclusive approach underscores our commitment to the well-being
standards (grade D and E), suppliers are encouraged to
Within our policies, we have thoughtfully defined the relevant requirements that guide our Company’s practices including the and rights of all employees.
improve their operations procedure by establishing necessary
elimination of debt bondage, provision of fair working hours and days, protection of freedom of association, recognition of improvement in poor areas of the assessment.
rights to collective bargaining, and a focus on occupational health and safety. Additionally, we uphold the prohibition of all Human Rights Due Diligence
forms of forced labour, bonded labour, modern slavery and child labour. We do not hire employees younger than 18 years old For existing supplier/projects, The Governance: Supplier
and have a verification process in place to identify and decline underaged candidates as outline in our Recruitment Policy. The integration of due diligence into our internal processes and
Assessment section contains further details on supply chain
social audit compliance, underscores our commitment to fulfilling
assessment and audit. Relevant divisions will conduct a
Top Glove is actively enhancing its BHR Framework to include a broader range of areas. Top Glove’s Policies seamlessly our due diligence obligation. By leveraging existing practices, we
corrective action follow-up. This proactive approach is aimed
interlink our existing rules and regulations centred around human rights. For example; ensure the early identification and assessment of potential human
at working collaboratively with our suppliers to address any
rights impacts through our internal social compliance procedures.
deficiencies and implement necessary improvements to
As part of this commitment, we conduct annual internal site or
Policies on Human Rights Practices & Labour Standards enhance their grading.
virtual audits consists of human rights within our own operations
and supply chain, allowing us to continually monitor and address
1. Human Rights & Ethical Conduct 5. Prevention of Sexual Harassment Policy Zero Tolerance Statement in DEI Policy
any relevant issues proactively.
2. Employee Code of Conduct 6. Prevention of Bullying Policy
3. Occupational Safety & Health Policy 7. Grievance Procedure We are committed to a strict zero tolerance policy against any
In FY2023, we conducted external and internal social compliance
4. Diversity, Equality and Inclusion Policy 8. Sustainability Policy form of discrimination, harassment, or bullying, including but
audits on SMETA, BSCI and Customer Code of Conduct to
not limited to sexual conduct, race, sex, disability, gender, age,
demonstrate our unchanging commitment to safeguard human
sexual orientation, beliefs, and socio-economic background.
rights of our employees. The due diligence process covers a range
Our priority is to foster an inclusive and respectful workplace
of areas, including forced labour, human trafficking, child labour,
where every employee feels safe and valued.
freedom of association/rights of collective bargaining, remuneration,

45 TOP GLOVE CORPORATION BHD Sustainability Report 2023 46

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Access to Remedy: Grievance Channel

EXTERNAL HELPLINE BY IMPACTT
Our multiple grievance channels provide opportunities for our employees to raise grievance anonymously. The Company has
In FY2023, total 40 cases received and 39 of the cases have been resolved and closed with remaining 1 pending for verification
set up various channels allowing workers to provide feedback through internal grievance channels and an externally managed on the action taken by the Company. In FY2023, the Impactt Helpline received calls in the following areas:
complaints hotline. Our commitment lies in engaging stakeholders during the grievance process and taking necessary actions
for resolution. We strongly encourage employees to voice any complaints or concerns they may have regarding unjust
treatment, unfair practices, disrespect, harassment, or workplace health and safety issues. Information & assistance request: 47.50% (19 cases)
18 cases concluded. 1 still waiting for verification.
47.50%
i. Whistleblowing channel. For our whistleblowing data disclosure, please refer to Whistleblowing section in page 78 this
report.
35.00% Information request: 35.00% (14 cases)
ii. Top Glove Counselling Lines for workers to report harassment and bullying incidents
All cases concluded
iii. Centralised workers’ helpline
2.50%
iv. Email
v. WhatsApp Categories Discrimination: 10.00% (4 cases)
vi. Worker representatives from each nationality and gender Information & assistance 10.00% All cases concluded
request (medical, repatriation
vii. Human Resources representative at factory
and other general queries)
viii. HR Connect managed by Group Human Resource. We have digitalised the grievance channel by incorporating grievance Information request (recruitment Physical/Sexual/Verbal/Psychological abuse: 5.00% (2 cases)
feature into the employee mobile app. fee reimbursement) Cases remedied with complainant approval on the outcomes.
Discrimination (bonus and 5.00% Counselling was provided to the individual responsible.
overtime)
INTERNAL HELPLINE MANAGED BY HR DEPARTMENT
Physical/sexual/verbal/
psychological abuse Accommodation: 2.50% (1 case)
In FY2023, total 513 cases received and all of the cases have been remedied. Case concluded
Accommodation

Top Glove Sustainability Grievance Channel including local communities, NGOs, suppliers, contractors
Other issues: 98.24% (504 cases) and employees, enabling them to freely raise concerns without
All cases concluded
Top Glove launched its Sustainability Grievance Channel in fear of retaliation or negative consequences. We will work
98.24% early 2023, recognising stakeholders’ critical role in identifying closely with stakeholders to understand the concerns, assess
0.40% potential environmental, social, and economic impacts from potential impacts, and develop effective solutions.
Workplace Bullying: 0.40% (2 cases)
All cases concluded our business activities. This channel fosters open dialogue,
strengthens trust, and proactively addresses grievances. It Reinforcing our Respect for Human Rights through
explicitly covers human rights concerns, allowing stakeholders Training
to raise issues on labour practices, health and safety,
Sexual and Physical Harassment: 0% (0 cases)
community engagement, and other areas with human rights Over the past several years, we have provided the following
implications. The channel ensures complete confidentiality training to reinforce our respect for human rights:
and optional anonymity for external and internal stakeholders,
Emergency cases: 1.36% (7 cases)
1.36% All cases concluded

a) Our internal trainers have conducted multiple in- b) In FY2023, a total of 7,188 training hours on Human
house training for Head of departments and Human Rights Policies or procedures concerning aspects
Resources Business Partners covering essential of human rights that are relevant to operations were
Categories topics such as; conducted. Number of staffs trained in FY2023 is 599
Other issues (request to transfer hostel staffs.
Workplace Sexual & physical Emergency due to family
and factory, feedback on hostel facilities, • Business Social Compliance Initiative (BSCI)
bullying harassment matters and health issues
enquiry on wages, passport and visa • SEDEX Members Ethical Trade Audit (SMETA)
renewal) • the 11 International Labour Organisation (ILO)
indicators of forced labour
Note: Correction Action for Emergency cases. Top Glove provide emergency arrangement for workers to return to their home countries.

As outlined in our guidelines, when faced with an unsatisfactory remedy, the matter will be escalated to the Head of Group c) Training sessions on human rights encompassing d) Social standard posters poster such as BSCI, ETI
aspects relevant to the organisation’s operations, Base Code, ILO Forced Labour Indicators in workers
Human Resources for further action. It’s worth noting that all reported cases have remedied and concluded at the level of the
have been conducted throughout the entire native languages are displayed on notice boards at
Head of Factory/Group of Department, Factory Human Resources, and Group Human Resources.
organisation, from top management to workers. workers’ hostel and factory.
Since 2019, HR has successfully educated over
6,051 workers on a wide range of Human Rights and
Policies and practices.

47 TOP GLOVE CORPORATION BHD Sustainability Report 2023 48

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

This year, a sustainability representative from our Company had the DIVERSITY, EQUITY & INCLUSION
privilege of participating in a Multistakeholder Consultation for the
National Baseline Assessment on Business and Human Rights in Kuala Management Approach:
Lumpur. During this event, we had the opportunity to engage with At Top Glove, we embrace diversity, equity and inclusivity as we believe a diverse and respectful culture is the key to
various stakeholders, including NGOs, the ILO, and representatives boosting staff morale, retaining talent and improving productivity. We are committed to providing equal opportunities in
from other corporate sectors. This engagement allowed us to hear recruitment and career growth, and have zero tolerance for discrimination whether based on gender, ethnicity, nationality,
valuable feedback and insights. cultural background, marital status, disabilities, political inclination, union membership, religion, sexual orientation or age.

As a proud member of the UN Global Compact Malaysia & Brunei

(UNGCMYB), our staff is actively dedicated to continuous learning Empowering Differently-Abled Employees
through human rights-related training. We actively seek opportunities
to share and learn best practices with other industries, fostering
a deeper understanding of ethical practices and advancing our
commitment to human rights.

EMPLOYEE BENEFITS

Employee Accommodation

Our accommodation fully complies with Act 446: Employees’ Minimum Standards of Housing, Accommodations, and Amenities
Women Empowerment Programme
Act 1990. We have made sure that our workers have everything they need for a comfortable stay. Within the accommodation,
we provide various amenities like a laundromat, canteen, mini market, and recreational facilities, making it convenient for our
The Empowerment Programme embodies the
workers to meet their daily needs.
theme of ‘Embrace Equity’ by fostering a culture of
Work-Life Integration for Employee inclusivity, fairness, and equal opportunities for all. This
programme is open to other gender as well where a
To support employees in achieving work-life integration for maximal well-being, Top Glove has implemented a series of initiatives series of virtual trainings and e-Learning modules have
in FY2022, on top of the existing Flexible Working Hours Policy: garnered over 1,108 participations. With a commitment
to inclusivity and accessibility, the programme has
reached out to a diverse range of females and males,
Work-Life Integration including participants from different races, religions,
genders, ages, sexual orientations, disabilities and
1. Family Friendly Policies nationalities. By promoting equity in all aspects of its
2. Flexible Working Hours work, these initiatives create an environment where
3. Working from Home Policies every woman can thrive and contribute to a more just
and equitable society.
a) Working Parents/Pregnant Mother At Top Glove, we firmly believe in the power of diversity, equity and
Working parents with children under the age of 12 years old or Pregnant Mothers. They are entitled to 30 days inclusion. Our unwavering commitment is to cultivate an environment where
working from home arrangements. every team member can thrive, regardless of their abilities. We are thrilled
to introduce you to one of our outstanding colleagues, Muhammad Aqif
b) Caregiver Ikhwan, who is proudly representing Malaysia in the upcoming 4th World
• Staffs are entitled to an aggregate 10 days of flexible work from home (WFH) arrangements in a calendar year as Deaf Football Championships, taking place right here in the heart of Kuala
a form of caregiver support for staff who need to care for immediate family members such as parents, parents Lumpur. Aqif is not just a footballer; he’s a passionate Defender, and he’s
in-law, spouse, children, grandparents gearing up for his match on 23 September 2023, under the stadium lights
• Local workers may request to change shift (subject to operations scheduling and prior approval from superior) at 8:30 p.m.. Even as Aqif embarks on this remarkable journey, which will
keep him away for an extended period, we stand resolutely behind him. Aqif
4. Nursing Room will return to a secure and stable position in our Company after this exciting
5. Parental Leave tournament. We are proud to support him every step of the way, ensuring
6. Health Care his dreams come true.

International Women’s Day

Parental Leave Data
Top Glove is proud to be at the forefront of women’s empowerment in the
Scope Gender 2021 2022 2023 workplace. Talent Development team has successfully rolled out a special
Total no. of employees that were entitled to parental Female 4,478 3,684 1,150 podcast dedicated to this year’s International Women’s Day initiative. In this
leave session, we explore and celebrate the remarkable achievements of women
Male 5,698 4,503 1,351
worldwide while addressing the pressing issues and challenges that SUSTAINABILITY ROADMAP FY2022 TO FY2025
Total no. of employee that took parental leave Female 195 234 208 continue to shape the pursuit of gender equality. The speakers from different
Male 165 256 220 background engaged with inspiring voices, share empowering stories, and
Total no. of employee that returned to work in the Female 195 230 173 foster a collective commitment to advancing the cause of gender equality Achieved 52% female leadership
reporting period after the end of parental leave in today’s world. With 215 staffs who have joined this podcast, this is one of in managerial position in FY2023
Male 165 255 218
the initiatives to spread awareness on gender equality at workplace.
Note: Staff serving for more than a year are entitled to 7 consecutive days of parental leave in a calendar year, and 3 consecutive days for staff serving for less than a year.

49 TOP GLOVE CORPORATION BHD Sustainability Report 2023 50

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Festive Celebration of Inclusivity for Prevention of Harassment & Bullying The breakdown of training overview for staff
Religion, Race, and Culture
In FY2023, there were 4 harassment incidents reported and resolved. We respect
At our workplace, we hold festive sessions and protect the affected employees throughout the investigation process, including Training Categories
that run in parallel with our women’s obscuring them identify, to prevent retaliation at all times. Professional counselling 01
empowerment and diversity celebrations. services are also available to provide the support they needed to undergo the hard 54%
These events extend far beyond mere time. If the perpetrators are proven guilty upon investigation, stern disciplinary Total training Technical
decorations and delightful cuisine; they actions which include dismissal, will be taken. The decrease of harassment incidents budget for FY2023:
serve as a genuine testament to the reported were partially due to initiatives taken by Human Resources Department
remarkable diversity within our team. which include e-Learning module such as multilingual videos and infographics via RM2,666,570
Top Glove Worker Learning App that have been completed by over 24% to create
02
36%
These gatherings are more than just awareness on zero tolerance of sexual harassment & bullying at workplace.
events on the calendar; they play a vital
Total training hours Soft Skills
achieved in FY2023:
role in creating a space where authentic Our strategies in effectively preventing harassment also include:
connections, empathy, and a deeper
understanding of each other’s unique
117,571.57
1. Enhancement of our policies, which include:
backgrounds and traditions can thrive. Hours 9%
a. Prevention of Sexual Harassment
As we come together to share stories, In line with the Employment (Amendment) Act 2022, we have reviewed 03 Core
laughter, and cherished customs during the definition of sexual harassment and added the categories of
these celebrations, we witness the sexual harassment as well as general guidelines to prevent sexual
tangible growth of bonds that run deeper. harassment to raise awareness among employees.
These connections nurture a profound
sense of belonging and unity among our b. Grievance Procedures Technical/Functional Training
team, highlighting the strength that comes We have incorporated the role of worker’s representative in resolving
from our diverse perspectives and shared grievance. At Top Glove, our Technical/Functional
values. Training programmes are designed to equip
our employees with the job-specific skills
2. Periodically reviewing our policies
they need to excel in their daily tasks while
adhering to our Company’s standards. These
training initiatives have been seamlessly
3. Training and awareness among employees
integrated into individual Key Performance
(Manager, Executive and workers)
Index assessments to enhance employee
competency, raise awareness, and foster
PEOPLE DEVELOPMENT active participation. Furthermore, in addition
to the aforementioned efforts, Top Glove
has also established partnerships with
Management Approach:
educational institutions to create and deliver
At Top Glove, learning and development form the cornerstone of our collaborative training programmes for our
organisational culture. We believe that investing in the growth and professional employees. One notable collaboration is
development of our employees is not only crucial for their individual success but with the Department of Skill Development
also for the overall success of our Company. (JPK), through which Top Glove introduced
the “Top Glove Technical Skills Development
Programme.” This initiative was designed to
We offer a wide range of learning opportunities, including training programmes,
provide our workforce with essential technical
e-Learning’s, coaching and mentoring, designed to enhance skills, expand skills crucial in the manufacturing industry.
knowledge, and foster a continuous learning mindset among our workforce. By The primary objective was to enhance
prioritising learning and development, we empower our employees to stay ahead the technical skills and capabilities of our
in their respective fields, adapt to changing market dynamics, and contribute to employees, ensuring their continuous career
the ongoing success and innovation of our organisation. growth and creating more opportunities.
As of 2023, we are proud to announce
Workers in Malaysia are also able to perform mobile-based learning through Top that 30 graduates have successfully
Glove Workers’ Learning App (TGWLA) since 2019. Conjointly with classroom completed this programme. Moreover, we
have also facilitated fully funded training
training, this mobile app has over 254 e-Learning module that caters a wide range
for our staff, organised by the Selangor
of multilingual videos, articles and assessments to enhance and support learning
Technical Skill Development Centre (STDC),
ranging from technical, safety, soft skills and mental health topics.
particularly benefiting our employees in PLC
Programming training.

51 TOP GLOVE CORPORATION BHD Sustainability Report 2023 52

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Leadership Training Performance Management System

In FY2022, we undertook a comprehensive revamp of our Performance Management System (“PMS”), introducing a
complete training programme consisting of 5 modules. Throughout the entire performance review period, the process
starts with a goal setting conversation, where employees and superiors establish performance objectives for the new
financial year. The system provides an avenue for continuous performance updates and enables superior to track team
members’ achievements, as well engage in performance coaching conversations to provide guidance and support.
This includes two 360° performance reviews, one during the mid-year review and another at year-end review, where
employees are encouraged to provide feedback for their circle of influence, including managers, peers, and direct
reports. To ensure fair ratings, superior will then appraise their subordinates’ overall performance and determine
the performance rating, followed by calibration sessions conducted with department and factory heads to avoid
any elements of bias or favouritism. Additionally, ESG metrics is integrated into 40% of the Management’s KPI. This
integration ensures a holistic approach to measuring and managing performance, and it’s communicated during the
goal-setting discussions between superiors and employees.

PMS E-LEARNING REFRESHER

Overview of PMS & Stretched Goal Setting

40 mins e-learning hours
Learn to Implement the Performance Management System effectively, set relevant KPIs that are aligned
with both business goals and individual growth by using balanced scorecards.

Power Up Elevate: Leadership Development Programme First Time Managers is a dynamic programme Performance Coaching
designed to equip newly promoted or aspiring managers with the essential skills and knowledge needed 20 mins e-learning hours
to excel in their leadership roles. This intensive training initiative was tailored to address the unique Learn effective performance conversations, differentiate mentoring, counselling and coaching and
challenges and responsibilities that come with stepping into a management position for the first time. apply the ACS coaching model.
Through a comprehensive curriculum and hands-on learning experiences, participants gain the confidence and
competence to lead teams effectively, make informed decisions, and drive success within the organisation. With
comprehensive modules and coaching sessions included, this programme has benefitted 49 newly promoted Assistant
Managers and they have been committed to complete this programme to upskill themselves. Coaching For Development
15 mins e-learning hours
Discover the purpose of coaching, learn to support career advancement and develop skill for
performance conversations and coaching.
Top Glove Annual Leadership, TGALS

Performance Appraisal Dialogue

90 mins e-learning hours
Discover the importance of conducting appraisals, and learn skills for effective preparation, execution
and follow up. Enhance feedback, goals setting and professional growth.

Performance Rating Calibration & Effective Communication Post Calibration Process

60 mins e-learning hours
Master performance calibration and communication. Learn the process and techniques for handling and
communicating final performance ratings to employees.

TGALS is a yearly event that aims to ignite a fighting spirit, inspire unity and spark innovation in order to birth strategies and
solutions from both senior and young leaders which will propel Top Glove to its next level of glory. This event exemplifies SUSTAINABILITY ROADMAP FY2022 TO FY2025
our unwavering commitment to embracing individuals of all ages and harnessing the collective potential of diverse
generations. This year’s summit, themed “Driving Excellence through People & Culture,” aligns with our commitment to 1,820 job opportunities provided in FY2023
growth in year 2023 as Top Glove focuses on talent and people excellence. We firmly believe in our workforce’s crucial
role in our success, and this summit aims to harness their skills while fostering a culture of excellence.

53 TOP GLOVE CORPORATION BHD Sustainability Report 2023 54

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Recruitment Data Our Diverse Workforce (in numbers)

Scope 2021 2022 2023 Group Category 2021 2022 2023

Total new recruits (number) 9,720 6,378 1,820 Total no. of employees 22,741 19,006 11,213
Breakdown by age group (percentage, %) By Country (Nationality) Malaysia 10,176 8,715 3,895
Below 30 88 87 62 Thailand 1,333 1,149 892
30 to 50 11 12 36 China 234 95 21
Above 50 1 1 2 Vietnam 294 167 37
Breakdown by gender (percentage, %) Myanmar 827 661 193
*Only referencing data based on the administration staff
Indonesia 834 661 383
Female 38 41 50
Nepal 3,698 2,971 3,215
Male 62 59 50
Bangladesh 5,171 4,501 2,567
Breakdown by locality (based in Malaysia, percentage, %)
Others 174 86 10
Local 85 93 94
By employment type Permanent 21,532 18,006 9,572
Non-local 15 7 6
Contract 391 430 1,641
Note: Data cover all staff including trainee.
Interns 818 570 48
Turnover Data By category Lower management 15,915 13,616 8,001
Junior management 2,617 2,079 1,086
Staff Turnover
Middle management 3,523 3,059 1,544
Scope 2021 2022 2023
Upper management 603 631 503
Turnover rate 18.50% 31.21% 64.33%
Senior management 69 69 64
Manufacturing industry turnover rate (based on calendar year) 15.50% 12.00% 28.60%
(year 2020) (year 2021) (year 2022) Executive management 14 7 15

Breakdown by age group (percentage, %) By age group Below 30 14,812 11,949 5,587

Below 30 80.50% 79.60% 67.41% 30 - 50 7,525 6,728 5,355

30 to 50 18.50% 18.90% 28.80% Above 50 404 329 271

Above 50 0.90% 1.50% 3.79% By region (based on Malaysia) Local 10,161 8,704 3,902

Breakdown by locality (based in Malaysia, percentage, %) Non-local 10,183 8,473 6,376

Local 90.30% 99.90% 99.70% By ethnicity (Malaysia only) Malay 6,720 5,929 2,648

Non-local 9.70% 0.10% 0.30% Chinese 1,765 1,607 724

Indian 1,263 1,053 479

Worker Turnover Others 428 115 51

Scope 2021 2022 2023

Turnover rate 26.47% 46.02% 60.67%
Manufacturing industry turnover rate (based on calendar year) 24.36% 12.96% 28.30%
(year 2020) (year 2021) (year 2022)
Breakdown by age group (percentage, %)
Below 30 77.13% 71.73% 52.87%
30 to 50 22.30% 27.61% 45.99%
Above 50 0.57% 0.67% 1.14%
Breakdown by locality (based in Malaysia, percentage, %)
Local 70.01% 59.62% 31.09%
Non-local 29.99% 40.38% 68.91%

55 TOP GLOVE CORPORATION BHD Sustainability Report 2023 56

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Gender Diversity Training Hour Data

Financial Year 2021 2022 2023 Total Training Hours

Employee breakdown by gender (in numbers) Management category 2022 2023 to date
Female 7,030 5,940 3,145 Lower 430,780.36 239,687.30
Percentage, % 31% 31% 28% Junior 76,216.12 33,943.20
Male 15,711 13,066 8,068 Middle 150,184.94 59,380.65
Percentage, % 69% 69% 72% Upper 38,146.74 21,976.85
Leadership positions (managers & above) held (in numbers) Senior 3,405.15 2,175.68
Female 229 211 208 Executive 185.02 95.19
Percentage, % 52% 50% 52% Training Details Per Employee 2022 2023 to date
Male 212 210 193 Average training hours 55.49 hours 43.88 hours
Percentage, % 48% 50% 48% Average days of training 7.93 days 5.48 days
Board of Directors’ gender diversity (in numbers) Average training hours (female employee) 63.10 hours 48.75 hours
Female 5 5 5 Average training hours (male employee) 48.34 hours 38.88 hours
Percentage, % 42% 36% 42% Effectiveness of training (percentage of training has met its objective) 94% 93%
Male 7 9 7
Employee Engagement Survey
Percentage, % 58% 64% 58%
In FY2023, we conducted an anonymous employee engagement survey in-house as a continuous effort to improve internal
processes and promote inclusivity.
Percentage of female
Number of staff with Percentage of global staff a) Staff survey
employees in top management
differing abilities with a disability
positions
3 0.03% 52%
Scope 2021 2022 2023
Percentage of total employees covered 79% 73% 81%
Survey results with Above Average Satisfaction 49% 73% 75%
Percentage of female
employees in a management The basic salary ratio for entry-level men to women b) Worker survey

position in the Marketing • Male employee ratio of entry level wage to minimum wage 1:1
Scope 2021 2022 2023
Department • Female employee ratio of entry level wage to minimum wage 1:1 Percentage of total employees covered 85% 70% 97%
78%
Survey results with Above Average Satisfaction 88% 88% 82%

During the employee survey, four key aspects are assessed, including job satisfaction, happiness, work-life balance, and other
relevant metrics.
Note: All data is reported to the nearest integer.

57 TOP GLOVE CORPORATION BHD Sustainability Report 2023 58

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

HIGHLIGHTS

Maintained certification of
ISO 18788:2015
for Private Security
Management Systems

As of FY2023, a total of
RM32 million
was contributed to various
charitable endeavours

Employees collectively
volunteered
GOAL 3:
10,524 IMPROVING COMMUNITY LIVELIHOOD
hours
in FY2023

SECURITY MANAGEMENT

Management Approach:
The safety of our employees, premises including hostels and assets is very important to the Company. Top Glove is one of
the companies in Malaysia that has its own Auxiliary Police and internal security that take care of the safety and security
RM635,517 of employees and premises.
was invested to support
social causes initiated In FY2023, a total of 127 Auxiliary Police and 83 of in-house security have been assigned to guard Top Glove premises
by Top Glove Foundation including Top Glove Tower (headquarters), hostels and all factories in Malaysia. To develop, maintain and put in place a quality
(TGF) security management system, Top Glove has been certified by SIRIM for ISO 18788:2015 since FY2019 and expanded the
scope of certification to cover factories located outside the Klang area.

Our Security Tagline

Our commitment is keeping you safe, your safety and security is our priority

59 TOP GLOVE CORPORATION BHD Sustainability Report 2023 60

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

Security Management Initiatives in FY2023

Health Fair & Talk on Cigarettes and Liquor Will Kill You

Crime Prevention Talk by Polis DiRaja Malaysia (PDRM)

To enhance the awareness of Top Glove’s staff about crime and crime prevention in the vicinity/premises of Top Glove and
their homes. Additionally, creating a safe environment and monitoring suspicious criminal behaviour.

Drug Free in the Workplace

To educate staff and workers about the short-term and long-term effects of smoking and alcohol consumption. Also, to
promote a smoking and alcohol-free lifestyle for a long and healthy life.
Provide information about the dangers of drug abuse to the general public and create awareness among employees.

61 TOP GLOVE CORPORATION BHD Sustainability Report 2023 62

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

COMMUNITY ENGAGEMENT
COMMUNITY ENGAGEMENT
Management Approach:
We are committed to creating positive and long-term community impacts for a sustainable future, especially for the Healthy Ageing Programme
generations to come. The Top Glove Foundation (“TGF”) is the Company’s main charity arm for community support and
outreach initiatives, which focuses on community development, education support and environmental conservation. The World Health Organisation (WHO) defines “healthy ageing” as “the
process of developing and maintaining the functional ability that enables
Community Development wellbeing in older age”.

We support the communities in need through various projects such as philanthropic giving, food aid and internship As Malaysia is set to become an aged nation, with 15% of the population
opportunities. In FY2023, we contributed RM635,517 million in donations to more than 3,500 needy families, schools and aged above 60 years old by 2030, TGF is doing its part to advocate
charity organisations. TGF is the dedicated team responsible for organising charitable engagement activities. To encourage the concept of healthy ageing. To this end, TGF collaborated with
employee participation in community engagement, we have incorporated Community Engagement Hours (CEH) as a Pusat Kesihatan Daerah Klang (PKD) to kickstart the monthly “Program
requirement in employee Key Performance Indicators (KPIs). Kesihatan Warga Emas” with Klinik Kesihatan Pandamaran in March 2022.
This programme was subsequently expanded to include Klinik Kesihatan
Meru in October 2022. The programme promotes healthy ageing through
COMMUNITY ENGAGEMENT
a variety of health talks related to ageing, physical exercise sessions for
the elderly and monthly health screenings, as well as fun interactive and
“Give Them Wings” CSR Programme by Harley Davidson cognitive activities. Each senior citizen is also given a bag of fresh fruit
and healthy refreshments.
TGF supported the Superkids Ride & Fly initiative which provides a
once-in-a-lifetime experience of riding a Harley Davidson and soaring To date, we have more than 300 active members participating in the
above Kuala Lumpur to 122 children from impoverished backgrounds monthly physical and virtual get-togethers.
on 14 January 2023.
67 volunteer hours contributed
59 volunteer hours contributed
17 staff volunteers
10 staff volunteers
Total contribution for refreshment: RM850.50
Total contribution for refreshment: RM4,355.50

Preventing Community Frailty Programme

Humanitarian Volunteer for Turkey & Syria Earthquake
Following the success of the Healthy Ageing Programme, the Selangor
In response to the Turkey and Syria earthquake, TGF had extended Health Department has come in as a partner for our new programme,
a helping hand to volunteer at the headquarter of Royal Malaysian the “Preventing Community Frailty Programme”, which involves
Air Force and Special Malaysia Disaster Assistance and Rescue medical screening activities, health talks, exercises that monitor the
Team (SMART) on 18 and 19 Feb 2023. We had successfully sorted ageing analytics and physiotherapy, specifically for senior citizens.
out and loaded 80 tonnes of donated goods into trucks, containers
and aircrafts, also to clear and deliver all received goods from the The programme involves 12 Klinik Kesihatan and Pusat Jagaan Warga
headquarter to National Disaster Management Agency (NADMA). Emas Komuniti in the Klang District, benefitting some 2,000 senior
citizens by monitoring their ageing statistics, re-evaluating and re-
examining to ascertain effectiveness and medical impacts. This data is
140 volunteer hours contributed
then referenced as predictive analytics for Ministry of Health Malaysia
29 staff volunteers to implement relevant and impactful programmes to address the
ageing population reality.

246 volunteer hours contributed

33 staff volunteers

Total contribution for refreshment: RM3,909.40

63 TOP GLOVE CORPORATION BHD Sustainability Report 2023 64

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

COMMUNITY ENGAGEMENT COMMUNITY ENGAGEMENT

Blood Donation Campaigns Hari Raya Bubur Lambuk “Cook with Love” 2023 Programme

TGF supported Top Glove Global Doctors (TGGD) blood donation TGF organised our annual Hari Raya Bubur Lambuk “Cook with
campaign for University Malaya Medical Centre (UMMC), which was Love” programme with Ketua Kampung Meru, MPKK Meru and Tok
aimed at urgently building up UMMC’s blood supply reserves ahead Penghulu on 29 March 2023. Our 174 staff volunteers prepared four
of the long Hari Raya holiday. The events took place from 17 January huge pots, successfully achieving our target of over 2,000 packs of
2023 to 20 January 2023 and 18 April 2023 to 20 April 2023 at Top Bubur Lambuk. With the help from the MPKK Meru committee, we
Glove Tower’s Healthy Event Hall. distributed these packs to Klinik Kesihatan Meru, Balai Polis, Balai
Bomba, mosques, suraus and also the local community from old folks’
On 17 and 18 Aug 2023, TGF also supported TGGD and UMMC in homes, differently abled homes and orphanage homes.
organising the 1st public Blood Donation Programme at Setia City Mall,
Setia Alam. Meanwhile, some of our Ipoh and Lukut based colleagues collaborated
with nearby mosques to cook and distribute over 1,200 packs of Bubur
With the backing of our management, we have pledged to organise 3 Lambuk to local communities. Our other outstation factories from
in-house blood donation campaigns per year to support UMMC and Banting, Nilai and Kulim also conducted Hari Raya CSR Programmes
HTAR. by contributing groceries to welfare homes.

518 volunteer hours contributed 459 volunteer hours contributed

403 staff volunteers 174 staff volunteers

Total bags of blood received: 524 bags including public Total contribution: RM11,006.20

Deepavali Grocery Bundles for Underprivileged Families

Chinese New Year 2023 Grocery Contributions to Welfare Homes
For Deepavali, we contributed 1,000 grocery bundles to underprivileged
TGF organised grocery contributions to welfare homes during the Indian families through a collaboration with Mariamman Indian Temple
Chinese New Year festive period in March 2023, going beyond standard (Meru), Sri Balathandayuthapani Temple (Kapar) and Persatuan
grocery items by properly identifying the needs of the beneficiaries Kebajikan Thirumular Malaysia (PTKM). While recipients from Meru
first. Our contributions worth more than RM25,000 benefitted a total and Kapar collected their bundles from the temples, PKTM distributed
of 437 residents including children, teenagers, differently abled adults the grocery bundles to 500 impoverished families throughout Malaysia.
and the elderly, residing in 12 homes across Klang, Banting, Nilai,
Lukut, Ipoh, Kulim and Kota Bharu. With the support of 87 staff volunteers including our outstation
colleagues from Banting, Lukut and Kulim, we contributed a total of
426 volunteer hours contributed RM44,000 worth of groceries, spreading Deepavali joy to about 1,080
families.
92 staff volunteers
209 volunteer hours contributed
Total contribution: RM27,552.10
87 staff volunteers

Total contribution: RM43,654.00

65 TOP GLOVE CORPORATION BHD Sustainability Report 2023 66

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

COMMUNITY ENGAGEMENT COMMUNITY ENGAGEMENT

“Put A Smile on A Child” Christmas 2022 Programme Lend A Hand: Groceries Distribution

TGF’s Christmas 2022 CSR Programme, “Put A Smile on A Child”, TGF donated basic grocery essentials to 4 needy families facing
was organised for two orphanage homes, Persatuan Rumah Kebajikan medical and financial challenges in Kapar for a period of 6 months
Rita, Kapar and House of Love (Pertubuhan Rumah Anak Yatim Berkat effective from July 2023 to December 2023.
Kasih), Taman Botanic, Klang. Like our previous year’s ‘Wishing Tree’
CSR programme, it involved the residents writing down their desired
items for Christmas, which Top Glovers would then purchase for the
residents accordingly.

EDUCATION SUPPORT
The visits to the homes were complete with gift giving, a mini concert
of Christmas carols performed by Top Glove’s in-house band, The
Rubberito, and games with the children. TGF also provided the homes EduShare Programme: Donating Refurbished Laptops for
with groceries, daily essential items and 10 units of refurbished laptops Academic Purposes
under the EduShare programme.
This programme, which is part of TGF’s ongoing efforts to connect
Our outstation factories from Nilai, Lukut, Ipoh and Banting also communities with digital technology, entails repairing and reformatting
distributed groceries and additional healthy snacks for the Welfare older but serviceable laptops, which are then donated to orphanages,
Homes in their respective areas. Indeed, our “Put A Smile on A Child” as well as underserved students and communities.
Programme was a success, having made 200 children much happier.
To ensure the hardware achieves its objectives and is utilised
283 volunteer hours contributed effectively, we also expanded our support to include a computer
literacy programme, so as to better equip the beneficiaries. These
135 staff volunteers teaching and learning programmes are conducted by Top Glove’s IT
staff volunteers, for students ranging between the ages of 10 to 17
Total contribution: RM9,570.15 years old.

251 volunteer hours contributed

Bakul Rahmah Distribution

57 staff volunteers

In April 2023, TGF supported a total of 150 Bakul Rahmah to Masjid Total contribution: 64 units of laptops for FY2023
Ay-Syarif Meru and Kampung Budiman for the distribution to the
impoverished families based in Meru/Klang.

21 volunteer hours contributed “Spread Your Love” Financial Aid Programme

5 staff volunteers
TGF donated RM30,000 supporting 60 pax impoverished primary
students from 3 schools in Perak, namely SJK(C) Lahat, SJK(C)
Total contribution: RM12,538.80
Simpang Jalong and SJK(C) Lasah on 9 February 2023.

67 TOP GLOVE CORPORATION BHD Sustainability Report 2023 68

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 3 SOCIAL: TO BE A PEOPLE CENTRIC CORPORATE CITIZEN
2 4

Social Social

ENVIRONMENTAL CONSERVATION ENVIRONMENTAL CONSERVATION

Fruit Tree Planting Event at Taman Botani Negara Shah Alam Fabric Recycling Project

TGF and the Marketing Department planted a total of 320 mango, Top Glove is the first corporate partner for Australian Textile
coconut and soursop trees, transforming the landscape into a vibrant Manufacturing Malaysia (ATMM), for its fabric recycling project. Since
orchard. Not only that, we also took steps to ensure their protection by April 2022, Top Glove has run a weekly collection of the Company’s
installing protective fencing. used uniforms, as well as used/unwanted clothing and fabric materials
(such as curtains, bedsheets, towels, shoes, bags and toys) from
374 volunteer hours contributed its employees. These materials are then upcycled, downcycled and
recycled to give them a second chance of usage, while helping to
78 staff volunteers conserve the environment. Meanwhile, donated clothing which is still
in good condition is kept for donation to welfare homes. To date, we
Total contribution: RM42,086.20
have collected more than 5 tonnes of fabric, prevented almost 8,000
kg CO2 eq emissions and saved 25,000 T-shirts from being disposed in
landfills.

Mangrove Nursery & Planting Project 683 volunteer hours contributed

Since the year 2020, TGF and Top Glove staff volunteers have 179 staff volunteers
supported Sijangkang Magrove Recreational Park (SMRP) in
conserving the mangrove landscape by potting propagules and small
mangrove sprouts. To prevent animals such as monkeys from the
surrounding living habitats from destroying the young plants, we built Upcycling, Downcycling and Recycling (UDR) Programme
three nurseries to keep the plants safe during the growing process and
nurtured over 3,450 young mangrove plants. TGF continued to heighten awareness of the importance of UDR
among Top Glove employees, across Klang factories in Malaysia as
To sustain the park’s role as a recreational and educational hub, well as our corporate office in Setia Alam, Top Glove Tower.
TGF has contributed to the development of a nearby ‘Team Building’
431 volunteer hours contributed
course, enhancing its appeal to younger visitors. Furthermore, the
organisation has also undertaken enhancements such as painting 180 staff volunteers
rest area amenities, including toilets, tables, and chairs, to enrich the
visitor experience. Total weight of recyclables: 29,148 kg

On 2 September 2023, 63 dedicated Top Glove volunteers, including

senior management members, coming together to plant 300 mangrove
propagules, or young mangrove plants at Taman Rekreasi Paya Bakau Weekly Gotong Royong Activities with Local Communities
Sijangkang.
Through regular gotong royong activities, we come together as a
347 volunteer hours contributed community to work towards a healthier environment.

63 staff volunteers 2,828 volunteer hours contributed

Total contribution: RM14,000 735 staff volunteers

Total weight of waste collected: 2,194 kg

In FY2023, Top Glove contributed RM23.9 million income tax towards nation building as part as sustainable economic growth.

Malaysia China USA Thailand

RM10.3 million RM9.0 million RM4.3 million RM0.3 million
Note: The income tax data is reviewed solely by tax working group and is separate from SIRIM assurance process.

69 TOP GLOVE CORPORATION BHD Sustainability Report 2023 70

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance
Governance:
To Create Long-Term Value Through
Ethical Business Practices and Continuous
Stakeholder Engagement

HIGHLIGHTS

RM2.1 million
was put into enhancing our
cybersecurity system

ISO 27001:2013
certification for Information Security
Management Systems

ETHICS, INTEGRITY & GOVERNANCE

Management Approach:
Maintain a clean record with Top Glove demonstrates highest standards of corporate governance, which is a cornerstone in building a foundation of
zero cases credibility and integrity for our stakeholders. We strive to implement comprehensive risk management, demonstrate good
boardroom practises, instil culture of anti-bribery, anti-corruption, ethics & conducts.
security breaches

Sustainability Governance Structure

GOAL 4: BOARD OF DIRECTORS

STRENGTHENING GOOD CORPORATE &
RESPONSIBLE BUSINESS CULTURE
BOARD SUSTAINABILITY COMMITTEE SUSTAINABILITY DEPARTMENT

40% SUSTAINABILITY STEERING GROUP CONSISTS OF ALL HEAD OF DEPARTMENTS

of Management’s KPI
linked to ESG metrics
Promoting our core values of Business Ethics: Honesty, Integrity &
Environment including Human Rights and
Transparency, Top Glove’s steadfast reputation is deeply rooted. From Corporate Governance
Climate Change Labour Practices
their very first day at work, we instill these principles in all employees,
understanding that securing stakeholders’ trust is essential for our
business’s future. Within the Group, we remain resolute in upholding
Stakeholder Engagement
good ethics and compliance to ensure robust corporate governance. Community Involvement and
including Supply Chain
Development
Management

71 TOP GLOVE CORPORATION BHD Sustainability Report 2023 72

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

Sustainability Grievance Channel Corporate Governance

2023 Governance Highlights

In July 2022, Top Glove implemented the Grievance Handling Protocol Upholding the highest standards of governance
Annual Board Effectiveness
subsequent to the rollout of Top Glove’s Sustainability Policy. This Policy empowers our Board of Directors to play Engagements between
Adoption of Conflict of Interest Evaluation conducted internally,
was introduced to engage both internal and external stakeholders, providing a pivotal role in strategic planning and risk Non-Executive Directors and
Policy effective 2023 facilitated by the Company
them a platform to express concerns pertaining to sustainability issues management, thereby ensuring the sustainable Management
Secretary via online questionnaires
within our operational framework and across the entirety of our supply chain. operations of the Group. For a comprehensive
The Grievance Handling Protocol has been formulated to ensure efficient understanding of our corporate governance
management of grievances, with the goal of overseeing and enforcing practices, please refer to the Corporate Diverse gender and skills across The Board has imposed ESG Continuous implementation of
adherence to Top Glove’s Sustainability Policy and Business Partners’ Governance Overview Statement on pages 68 Board of Directors, with 42% of metrics linked to 40% of the Balanced Scorecard to align KPIs
Code of Conduct. This protocol encompasses a detailed procedure that to 78 in the Integrated Annual Report 2023. female directors Management’s KPI with business strategy at all levels
facilitates the resolution of grievances by establishing a connection between
business operations and grievance resolutions. It becomes applicable once In FY2021, we introduced a groundbreaking
grievances are assessed and confirmed as breaches to our policies. As measure by linking ESG metrics to 40% Engagement Between Non-Executive Cyber Security & Data Privacy
of now, we have not received any reported cases through this channel. of the Management’s KPI, effective from Directors and Management
Nonetheless, we are committed to raising awareness about this grievance FY2022 performance management. This step We are continuously strengthening our cybersecurity in line with the fast-evolving
channel and actively working on enhancing its interface to make it more was taken to ensure that our management The Non-Executive Directors’ Committee nature of cyber-attacks as the threat landscape for cybersecurity continues to
user-friendly and accessible for reporting. is held accountable for the accomplishment (“NEDC”) formerly known as Independent change In FY2023, we invested a total of RM2.1 million to further strengthen our
Directors’ Committee (“IDC”) had their first cybersecurity systems as part of our continued efforts to improve cybersecurity
of the Company’s objectives. To strike a
meeting for the financial year 2023 on 12 April that includes endpoint, server, and network security system.
harmonious balance between financial and
2023. The NEDC focused on the Company’s
non-financial measures, the Group adopted investment strategies, portfolio management and Information that is private and confidential is extremely important to us. The
the Balanced Scorecard in FY2022. This reviewed the Company’s Investment Guidelines Personal Data Protection Act of 2010 (PDPA), which requires all workers to treat
Scan the QR code for more information about sustainability
strategic performance management tool aligns while highlighting the importance of adherence client personal and sensitive information with the proper level of confidentiality,
grievance procedure
our mission, vision, and strategies, aiding in to approved guidelines. The NEDC provide serves as the Group’s governing and guiding law. Our working relationships with
defining goals, strategic objectives, and well- recommendations to strengthen the cash flow third parties are similarly confidential, and they are required to read, comprehend,
defined initiatives and targets through a set of position and capital structure management of and acknowledge a Non-Disclosure Agreement (NDA) whenever confidential
https://grievance.topglove.com/#:~:text=Grievance%20Mechanism,- KPIs/measurements. the Company. People and culture were also matters are being discussed or is involved.
Communicate%20the%20Grievance&text=Public%20can%20raise%20 addressed in the NEDC meeting along with
grievances%20against,the%20legitimacy%20of%20grievance%20case timelines and action plans to overcoming current As a part of our integrated approach to data security, we strive to ensure that all
business challenges. Top Glovers are accustomed with our Cybersecurity Policy, which outlines each
employee’s roles and responsibilities for ensuring appropriate and ethical use of
The NEDC had their second meeting on our email system and preserving the confidentiality of all customer and company
14 June 2023 during the financial year 2023. data. All service agreements with third parties include a standard personal data
ESG metrics linked to 40% of the Management’s KPI
In this meeting, the NEDC went through the clause as an additional security safeguard. We provide learning materials with
Performance indicator Achievement for FY2023 agendas of the upcoming Board of Directors pertinent information on cybersecurity and how cyber dangers could appear in
1 Prod meeting and discussed each agenda thoroughly employees’ daily tasks in an effort to raise awareness among our people. Monthly
uct
2 Qu to enable them to have a better view on the issues emails and recurring learning modules serve as reminders to all staff to stay vigilant
Occ ali
upa ty
3 ti o an 1 Customer satisfaction index Kindly refer to page 86 at hand and to drive better deliberations at the about current cybersecurity threats and occurrences. Employees are encouraged
Hum na
an lH Board meeting. The NEDC also deliberated the to report on any abnormalities identified.
R
d

4 Red igh e
Sa

uc importance of economic pillar, which formed the

eC t
al

fet

5
th

Tale 2 foundation of sustainability. It further agreed that Our IT department conducted simulations in FY2022 and FY2023 to increase
s

ar
y

nt Occupational accident rate Kindly refer to page 43

an

an

Re the existing ESG Framework has covered the staff awareness of phishing dangers. Our highly skilled and committed IT team,
dL

dS
bo
nE

economic aspect in decision making processes. who developed and implemented our strong cybersecurity and IT infrastructure,
abo
te

afet
nti

is the driving force behind our efforts. The Risk Management and Sustainability
ur Pra

3
on

ission

• BSCI audits “A” rating achievement rate Kindly refer to page 46

Key On 27 July 2023, NEDC had their final meeting for Committee regularly reviews the Group’s risk profile and performance, including
financial year 2023. In this meeting, the outcomes cybersecurity risks, to ensure adequate and appropriate measures are in place to
ctices

Performance • Achievement rate of factories being audited

Area of the Group’s Brand Survey were reviewed and mitigate such risks. Risk management is governed at the highest level by the Board
against SMETA standard having not more than
discussed with identified areas of focus, priorities of Directors.
10 non-compliances per audit
and next steps. The NEDC was introduced to the
Company’s Path Innovators, the selected young
Cybersecurity and Data Privacy Key Highlights in FY2023
4 leaders whom will be working with the NEDC
Scope 1 & 2 emission intensity reduction Kindly refer to page 25
to further enhance the Company’s internal and
external branding. The expectations of the NEDC • No incidents of client data loss, theft, or leakage were recorded
on the Board Away Day was made known during • RM2.2 million was put into enhancing our cybersecurity system
5 a. Annual employee engagement survey Kindly refer to page 58 • Our staff have a greater understanding of IT security as part of our efforts
the NEDC Meeting. Recommendations from the
b. Succession pool cover ratio NEDC were shared to the Board during the Board to reduce the risk of cybersecurity breaches
of Directors’ Meeting held on 18 August 2023. • Since FY2021, our IT infrastructure and information security management
Follow up meetings with Management will follow system are certified with Information Security Management System ISO
through to enable the NEDC to provide insights 27001:2013
and recommendations for the best interests of • Multiple training activities are conducted on regular basis
the Group.

73 TOP GLOVE CORPORATION BHD Sustainability Report 2023 74

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

Corporate Integrity Commissions (“MACC”) Act 2009, affecting not

only the reputation and integrity of companies, Stakeholders Anti-Bribery, Anti-Corruption & Ethic’s Commitments
In response to the ISO 37001:2016 Anti-Bribery Management System (“ABMS”) but also society as a whole.
requirements, Integrity Functions were established and have been further specified
the parameters of its scope in 2023 into Corporate & Operation. At Corporate Level, Since FY2021, 100% of Top Glove Corporation Suppliers & business associates
• Letter of Enforcement of Corporate Culture (LECC)
it is overseeing by Central Integrity Function (CIF) while Operation Level by Factory Bhd, covering 28 departments located in who have financial dealings with
• Business Partners’ Code of Conduct
Integrity Function (FIF). CIF focuses on 2 major areas: Enforcement & Implementation, Malaysia were assessed for risks related to Top Glove
and Awareness & Promotion of ethics and integrity initiatives to all employees, corruption and continue to extend to factories
while FIF, mainly focuses on Enforcement & implementation. The Group, which is in Malaysia and Thailand. Moving into FY2023,
responsible for anti-bribery and anti-corruption related matters, is under the purview of we aim to strengthen our corruption risk • Letter of Enforcement of Corporate Culture and Business
Customers
Top Management, Board Audit Committee and Board Risk & Investment Committee. assessment by reviewing and enhancing the • Ethics on The Issue of Bribery and Corruption (LECCBC)
methodology of risk assessment as well as
In FY2020, we extended and expanded the ABMS scope and implementation to all our through digitalisation. Our first risk software for
subsidiaries, following the ISO 37001:2016 certification at Factory 9 in Meru, the first operational risk management was introduced All external parties • Letter of Enforcement of No Gifts Policy (LENGP)
private manufacturer in Malaysia certified with the ABMS. External and independent and launched for pilot programme in December
audit on the ISO 37001 ethical standards was performed annually in response to 2022 with series of training and workshops
Section 17A (“Corporate Liability Provision”) and Guidelines on Adequate Procedures were conducted to all relevant employees.
• Employee Code of Conduct
of T.R.U.S.T. Principles. In FY2022, additional 3 entities were added in the ABMS group Employees • Ikrar Bebas Rasuah (IBR)
scheme bringing the total number of ABMS-certified entities to eight. This expansion Charitable Donations and Sponsorship • Letter of Enforcement of Corporate Culture (LECC) during onboarding of new staff
reflects our ongoing commitment to continually enhance the implementation of our
W.H.I.T.E. Integrity Culture and is reflected in Top Glove’s core values, business When making charitable donation or
principles, and policies, which prioritises ethics and anti-corruption. W.H.I.T.E is an sponsorship, we ensure all of the documents
• Directors’ Code of Conduct & Ethics
abbreviation for Top Glove’s 5 Wells, Honesty, Integrity, Transparency, and, lastly, below are checked to prevent the donation or Board of Directors
• Ikrar Bebas Rasuah (IBR)
Educate. sponsorship are used as a disguised form of
bribery:
To align with our FY2025 goals, we aim to certify one more entity in FY2023.
Nevertheless, in FY2023, which is our third cycle of certification, we have maintained Governance Training
Charitable Donations and
our existing 8 ABMS certified entities without any additional certification.
Sponsorship Number of staff that have received training on governance job grade:

SUSTAINABILITY ROADMAP FY2022 TO FY2025 1. Registration under Ministry of

Women, Family and Community Job Category FY2021 FY2022 FY2023
Development (JKM) Senior Management 14 24 30
8 entities retained ISO 37001:2016 certification of 2. Inland Revenue Board of Malaysia Upper Management 152 416 401
Anti-Bribery Management System Section 44(6) Registration
Middle Management 639 2,417 1,086
3. Company Registration Form
4. Company profile Junior Management 356 1,330 646
Corruption Risk Assessment 5. Relevant previous supporting records
by Top Glove Anti-Bribery and Anti-Corruption Data:
Corruption risk assessment is intended to enable the organisation to form a solid
foundation for its management system and a basis of the organisation’s efforts to
Job Category FY2021 FY2022 FY2023
combat corruption. From this assessment, it will require risk owners to establish Stakeholders Due Diligence & Commitment
appropriate processes, systems, and controls to mitigate the corruption risks that No. of corruption and bribery cases 0 0 1
exposed to the organisation. Background checks are conducted on our Political contribution made, RM 0 0 0
stakeholders prior to any business dealings. Facilitation payments made, RM 0 0 0
Corruption risk assessment shall cover process activities which include but not limited Various external platforms, including MACC
to the following: Money laundering involvement 0 0 0
official portal, are utilised to check for financial
information and any history of bribery or Insider trading occurrence 0 0 0
Corruption Risk Assessment corruption. Furthermore, anti-corruption is one Fines imposed in relation to corruption, bribery & anti-competitive
of the audit criteria used to assess our suppliers business practices 0 0 0
and this requirement is communicated to our
• Opportunities for corruption and fraud activities
suppliers. We require our stakeholders to uphold
• Financial transaction that may disguise corrupt payments
the highest standards of integrity and ethical
• Business activities that pose a higher corruption risk
conduct at all times. The enhanced version
• Non-compliance of external parties
of our ABAC e-Handbook that covers ethical
• Relationships with third parties in the supply chain Scan the QR code for more information about Top Glove’s Anti-Bribery and Anti-Corruption Commitments
topics such as facilitation payments, money
laundering, political donations and involvement,
and antitrust is published on the website for
In order to ensure corruption risk assessed comprehensively, we had established
public view. This is in line with our commitment
procedures with corruption process mapping and risk key areas as guidance which https://www.topglove.com/corporate-integrity/
to sound and sustainable business practices.
governed by our ERM. To effectively address the issues of bribery and corruption,
In addition, our stakeholders are required to
areas that are vulnerable to corruption have implemented proactive internal Anti-
obliged to the following commitment.
Bribery and Anti-Corruption (“ABAC”) control measures proportionately to their specific
risks. The effectiveness of corruption risk control measures is persistently monitored in
preventing the risk exposure of offences as contained in the Malaysian Anti-Corruption

75 TOP GLOVE CORPORATION BHD Sustainability Report 2023 76

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

BUSINESS ETHICS & INTEGRITY INITIATIVES: W.H.I.T.E. INTEGRITY CULTURE

In a bid to continue Top Glove’s anti-corruption initiatives for FY2023, we have introduced and are actively promoting the ethics and
integrity programme within our workforce and value chain. This is in line with our commitment to comply with the Corporate Liability
Provision S17A, which was enforced on 1 June 2020. The programmes include:

Ethics and Integrity Programme

a. W.H.I.T.E. Integrity Culture slide d. W.H.I.T.E. Integrity Culture Promotion via Social Media.
b. Ethics & Integrity Training e. Ethics & Integrity Social Media Posting.
• Awareness of W.H.I.T.E. Integrity Culture covering ISO f. Corruption Free Pledge/ “Ikrar Bebas Rasuah” (IBR).
37001 ABMS, Anti-Bribery & Anti-Corruption Policy, TG g. Reminder Notification on W.H.I.T.E. Integrity Day.
Gift Policy & Online Declaration, Whistleblowing Policy h. Participated in external discussion on bribery & corruption
& Procedure and Document Control. issues
• In-Depth of ISO 37001 ABMS covering each clause of Anti-Corruption Collective Action Roundtable by UN
the standard. Global Compact Network Malaysia & Brunei (UNGCMYB)
c. W.H.I.T.E. Integrity Leader’s Corner Video of Top
Management.
Ethics & Integrity posting via social media also places Communication and promotions of Top Glove employees
emphasis on ethical behaviours at workplace. of all levels in demonstrating their support for W.H.I.T.E
Integrity Culture by wearing white.
Through the ethics and integrity programme, Top Glove’s employees are equipped with anti-bribery and anti-corruption knowledge
towards a corruption-free Company. The programme and trainings covered a wide range of anti-bribery and anti-corruption scope
such as facilitation payments, money laundering, political donations and involvement, and antitrust and many more as in listed in our Whistleblowing
Category Number of cases FY2023
e-handbook. Bribery/Corruption 1
Top Glove enacted its Whistleblowing Policy and Procedures
(“WBPP”) in 2019. This guideline was intended to provide a Fraud 0
reinforced mechanism within the Company, allowing individuals Grievances/misconduct 1
to report misconduct in confidentiality. The WBPP provides
Others (on policy & procedures) 2
a precise definition of “improper conduct” while remaining
sufficiently broad to encompass any actions that may negatively
affect stakeholders or expose them to potential risks. Top Glove
collaborated with an external, impartial whistleblowing service
provider in FY2020 to further assure transparency and protection. Scan the QR code for more information about
This third-party expert is responsible for receiving reports of Whistleblowing Policy and Procedure
whistleblowing, protecting the whistleblower’s anonymity,
and then transmitting these reports to the Whistleblowing
Committee for in-depth review. To ensure transparency and keep https://www.topglove.com/App_ClientFile/7ff8cb3f-fbf6-
the whistleblower informed of the investigation’s progress, all 42e7-81da-6db6a0ab2ef4/Assets/anti-corruption/Top_Glove_
outcomes are communicated through this independent entity, Whistleblowing_Policy_%20Procedure-01122020.pdf
W.H.I.T.E. Integrity Leader’s Corner Videos of Top Entering 7th year of annual assurance of Top Glove’s which protects the whistleblower’s anonymity at every stage.
Management’s message on Ethics & Integrity to Top Glove Ethics & Integrity practices in accordance with ISO Business Ethics & Conduct
employees 37001:2016 ABMS by SIRIM QAS International Top Glove’s WBPP is a testament to the Whistleblowing
Committee’s dedication to ensuring business practices As a Company with value centred culture, Top Glove has established the
remain anchored in the principles of honesty, integrity, and Employee Code of Conduct which sets out the underlying values, commitment,
transparency. The WBPP reinforces the Committee’s pledge to dedication, diligence and professionalism contributing towards the social and
handle whistleblowing incidents with sincerity and good faith, environmental growth of the surroundings in which the Company operates. All
striving to negate any conflicts of interest during investigations. employees are required to acknowledge the Employee Code of Conduct upon
It’s paramount to Top Glove that information provided by joining the Company and to act in accordance with the policies detailed in the
whistleblower’s is handled with the highest regard for its sensitivity. Employee Code of Conduct which is reviewed periodically should the necessity
To this end, every precaution is taken to maintain confidentiality in arises.
strict adherence to the Whistleblower Protection Act 2010.
In FY2023, there has been 11 cases involving breach of the Employee Code of
Top Glove systematically delineates whistleblower occurrences Conduct which involved cheating on attendance, overtime claim and alteration
and their subsequent resolutions during quarterly Board Audit of medical certification. These employees were required to explain their actions
Committee Meetings to foster an environment of trust and for the Company’s further investigation. Appropriate disciplinary action includes
responsibility. In FY2023, Top Glove meticulously addressed a but not limited to issuance of reminder letter, warning letter, suspension letter,
quartet of documented whistleblower instances. Each matter acceptance of resignation on employee’s voluntary resignation or dismissal will
was attentively handled, culminating in decisive resolutions and be taken against the perpetrators depending on the severity of the case in the
Participated in an external training by Malaysian Rubber Participated in an external discussion by UN Global prudent actions. For the specific case of the bribery incident, event that they are proven guilty upon the conclusion of the investigation.
Council (MRC): 1-day Anti-Bribery Management System Compact Network Malaysia & Brunei (UNGCMYB): Top Glove promptly alerted the pertinent external authorities,
training Anti-Corruption Collective Action Roundtable ensuring transparent and responsible action on our part. Regular trainings related to the Top Glove Corporate Value R.I.V.E.R. (Respect,
This responsiveness underscores Top Glove’s unwavering Integrity, Value, Empowerment & Relationship) and W.H.I.T.E. Integrity Culture to
commitment to the pinnacle of ethical business conduct. improve awareness and solidify employees’ knowledge on the Company’s values.

77 TOP GLOVE CORPORATION BHD Sustainability Report 2023 78

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

HIGHLIGHTS

Active critical suppliers

100% audited
with ESG assessment

Achieved 100%
traceability
of natural rubber sourced was traceable
up to collecting point of own concentrated
latex processing plant

All operating plants

certified with QMS or HACCP

Zero incidents
of non-compliance with selected
regulations and zero product
recall cases

PRODUCT QUALITY & SAFETY

GOAL 5:
Management Approach:
EMERGING AS A TRUSTED COMPANY WITH A SUSTAINABLE VALUE CHAIN
We are committed to manufacturing products which meet the highest quality and safety standards. As a global healthcare
product manufacturer who has customers in 195 countries, we adhere to a stringent quality assurance process, ensuring
we comply with each country’s requirements.

Top Glove recognises that innovation and advancements in processes and technology are fundamental to our business and
are the cornerstones of our pursuit of quality excellence. To remain competitive in the global market, we consider continuous
As the world’s foremost glove manufacturer, Top Glove holds significant sway over the supply chain. Our goal is to set an improvement to be indispensable. Our objective is to ensure that all new glove and non-glove factories are certified with QMS
example for our suppliers and business partners, inspiring them to embrace sustainability. We are committed to establishing or HACCP within 8 to 10 months, achieving a 100% certification rate.
a sustainable value chain by consistently involving our business partners in promoting sustainable practices and delivering an
exceptional customer experience that goes above and beyond expectations.

79 TOP GLOVE CORPORATION BHD Sustainability Report 2023 80

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

Our key strategies for enhancing the quality and safety of our products encompass the following:
Compliance with product labelling regulations

Investing in Research & Development (R&D), digitalisation and automation

• On 6 September 2021, we published the Top Glove’s Advertising and Product Representation Principles and trained
At the forefront of R&D and innovation in the glove industry, we place the utmost importance on product quality and safety. the relevant personnel on the core advertising principles and unacceptable general claims
Our commitment to excellence in this regard is driven by a deep understanding of the critical role gloves play in various
• 100% of our significant products are covered by and assessed for product labelling compliance
industries, including healthcare, manufacturing, and food services. Here, we provide a comprehensive overview of how we
prioritise and ensure the highest standards of quality and safety in our glove development processes. • In FY2022, we have zero incidents of non-compliance with regulations concerning:
- Product information and labelling
- Marketing communications, including advertising, promotions and sponsorship
Material Selection
Innovative Design and Engineering
Our journey towards quality and safety
Innovation is at the core of our glove
starts with the careful selection of materials. Financial Year FY2021 FY2022 FY2023
development process. Our team of experts Rigorous Testing
We rigorously assess and choose materials Number of product recalls 0 0 0
continuously explores novel designs and Protocols
that meet or exceed industry standards
engineering solutions to enhance glove We subject our Number of regulatory agencies inspection 0 0 0
for durability, flexibility, and comfort. This
performance. This includes ergonomic glove prototypes to Number of Form 483 Observations and FDA Warning Letters
process includes evaluating factors such as
designs to reduce hand fatigue, specialised a battery of rigorous
latex or synthetic compositions, thickness, received 0 0 0
textures for improved grip, and advanced tests to evaluate their
and texture to ensure the optimal balance
coatings for additional protection. performance under
between protection and user comfort. Being a leader in the glove industry, Top Glove shall only deliver high-quality products surpassing customers’ expectations.
real-world conditions.
These tests encompass
mechanical stress, WE ENSURE:
chemical resistance,
Continuous Improvement barrier properties,
We embrace a culture of continuous and microbiological
Sustainability and Eco-Friendly Practices ONLY the premier sales ONLY the safest of safety
improvement. Regular feedback from safety. Any potential
Quality and safety also extend to the ONLY the best quality products
healthcare professionals, industrial workers, weaknesses are performance is given to our aspects is practiced internally
environmental impact of our products. We reach our customer.
and other end-users is invaluable in our identified and customer. and externally.
are committed to sustainable sourcing,
quest to enhance product quality and safety. addressed before
reducing waste, and minimising our carbon
We listen to their needs and concerns and production begins.
footprint throughout the glove lifecycle.
use this feedback to refine our glove designs
and manufacturing processes. These 3 can ONLY be achieved by certifying our factories 4. ISO 37001, Anti-Bribery Management System
with relevant management systems which are aligned with the 5. ISO 50001, Energy Management System
International Organisation for Standardisation (ISO) that can 6. ISO 18788, Security Operations Management System
satisfy our customers’ demands. As in year 2023, Top Glove 7. ISO 27001, Information Security Management System
has been certified with various certifications such as: 8. ISO 41001, Facility Management System
Implementation of ISO 9001 Quality Management Enhancing skills and
9. BRCGS for Consumer Products Personal Care and
System (QMS) and ISO 13485 QMS – Medical Devices knowledge of employee
1. ISO 9001 and ISO 13485, Quality Management System Household, Issue 4
2. ISO 14001, Environmental Management System 10. FSC, HALAL, GMP, HACCP, MDSAP and other
As in the year 2023, 100% of our existing certifications programmes
Top Glove Quality & Worker Supervision 3. ISO 45001, Occupational, Health and Safety Management
has maintained and continuously implemented with ISO 9001 and ISO
(“TGQWS”) System
13485, QMS at all our operating factories. Other than ISO 9001 and
ISO 13485, Top Glove has also been certified with HACCP, GMP and Local workers resignation rate has
been gradually increasing year by Top Glove journey towards
BRC certifications which intended to promote the highest standards international certifications started in
year. Therefore, a supervisory development
of food safety compliance of our products. 1999 in which Quality Management
programme, TGQWS has been created
for all supervisors who directly supervise System for Medical Device (ISO 13485)
SUSTAINABILITY ROADMAP FY2022 TO FY2025 local workers among their reporting line. This was first achieved in Klang factories. The
programme enhances the supervision skills of goal is to ensure our factories produce
100% of operating plants certified with QMS or HACCP the participants. good quality and safe products in
accordance with the stated regulations
that extended to our internal suppliers
as well. Top Glove always positive and
Marketer training on product seek for better improvement in every
aspect including the importance of
third parties audit to establish a good
Our R&D department has provided comprehensive training to our marketing team, resulting in an enhanced ability to
rapport on operational activities which
educate both existing customers and potential clients about our product quality and offerings.
complies with requirements and best
practices globally. Forest Stewardship Council Training which was conducted physically on 30 August 2023.

81 TOP GLOVE CORPORATION BHD Sustainability Report 2023 82

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

SUPPLY CHAIN MANAGEMENT Supplier Assessment

Management Approach: In FY2023, supplier assessment was conducted through virtual evaluations, onsite and self-evaluation. We continue the assessment
Ensuring sustainability practices at our own operations is not sufficient as value chain has a significant impact on business using a supplier audit checklist to address the ESG concerns in the supply chain. The checklist has been incorporated into the SAP
sustainability. Guided by the Top Glove’s Sustainability Policy and revised Business Partners’ Code of Conduct, we share Ariba system, in which the assessment and documents will be stored digitally in the system and save time to distribute the checklist.
our sustainability values with our business partners, to ensure a sustainable business relationship and business operation
in all the key important areas, including human rights, environmental compliance, business ethics etc. Supply Chain Data

Type of supplier Absolute number of suppliers Purchase of total procurement

We are committed to ethical sourcing and responsible chains to ensure that they are not sourcing products from
spent by (%)
consumption to ensure the products manufactured by us are areas that have been deforested or degraded. The regulation
sustainable products. Our strategy in ensuring sustainable is expected to have a significant impact on the natural rubber Total tier 1 suppliers 3,016 100%
supply chain management include traceability and supplier industry, as it will force companies to find more sustainable Critical tier 1 suppliers 239 61%
assessments on ESG metrics, in which Forest Stewardship ways to source their rubber.
Council (FSC) is one of the options.
Supplier Assessment Data
In FY2023, recent adjustments have been made within the
Traceability traceability committee, resulting in the appointment of a new
Category Number Percentage
traceability lead to ensure seamless continuity and expertise
With the enforcement of EU Deforestation-free Regulations in Top Glove’s traceability efforts. April 2022, the Traceability Existing critical tier 1 supplier assessed (based on all
(“EUDR”), Top Glove is committed to ensure that our product Committee was established. This committee is comprised active existing critical tier 1 supplier 66 out of 66 100%
complies with the EUDR. The regulation prohibits the import of dedicated team members from the Regulatory Affairs, New critical tier 1 supplier assessed (based on all
of products that have been linked to deforestation or forest Concentrated Latex Plant teams and Sourcing & Procurement. new critical tier 1 supplier) 8 out of 8 100%
degradation. This includes natural rubber, which is a major driver
of deforestation in Southeast Asia. Department of Statistics Rubber plantation Site verification & Data Plotting for our Existing critical tier 1 suppliers assessed 66 out of 239 27.6%
Malaysia highlighted the production of NR in February 2023 concentrated latex processing plant in Thailand: Number of self-audits conducted 49 out of 49 100%
for Malaysia was mainly contributed by smallholders’ sector
Number of site audits conducted 25 out of 25 100%
(87.3%) as compared to estates sector (12.7%). Top Glove has established a supplier mapping system for
our concentrated latex processing plant in Thailand, which New critical tier 1 supplier that were screened using
In efforts to promote transparency in our supply chain encompasses five tiers of suppliers. Each tier plays a specific social and environmental criteria 8 out of 8 100%
management, Top Glove aims to achieve 70% traceability to role in our supply chain, ensuring a reliable and sustainable Critical tier 1 suppliers assessed for social and New: 8 out of 8 New: 100%
plantations of natural rubber sourcing by FY2025. The regulation source of latex. environmental impacts Existing: 66 out of 66 Existing: 100%
will require companies to conduct due diligence on their supply
Note: Suppliers are to be graded according to Audit Rating Guide and corrective actions are taken for continual improvement.

45% of all active

suppliers are within Grade
A & B. The supplier ESG
assessment confirms the
absence of significant
environmental and major
social non-compliance
issues. Improvement
FY2023 Achievement target for FY2023 has been achieved, this accomplishment request forms (IRFs)
reflects our commitment to enhancing traceability and have been generated for
As part of this commitment, we have initiated the process of sustainability within our supply chain through dedicated efforts each finding from the
tracing natural rubber by mapping Tier 2 suppliers for our own and collaboration. As traceability is a complex study with respective suppliers to
concentrated plant and conducting a data collection pilot study multiple layers, Traceability Committee also has conducted initiate the necessary grade
and data plotting for Tier 2, Field Latex trader + Tier 3, Field several engagements, discussion and courtesy meetings with improvements.
Latex collecting point. authority i.e., Malaysian Rubber Council (MRC), Malaysian
Rubber Board (MRB), Rubber Authority of Thailand (RAOT);
In line with our sustainability objectives, we set a target to Certification body, Latex supplier and other industry to get their
achieve “By 2023, 100% of natural rubber supplied to Top input on our current traceability related matter. As well as study
Glove’s own concentrated latex processing plant, procured relevant standard and requirement related to traceability.
from smallholders, was traceable to the collecting point”. This

83 TOP GLOVE CORPORATION BHD Sustainability Report 2023 84

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

GOVERNANCE: TO CREATE LONG-TERM VALUE THROUGH ETHICAL BUSINESS PRACTICES AND 1 3 5

SECTION 4 2 4
CONTINUOUS STAKEHOLDER ENGAGEMENT

Governance Governance

Local suppliers CUSTOMER EXPERIENCE

Top Glove’s local procurement has increased by 1% compared to FY2022, accounting 77% of our suppliers in Malaysia. This Management Approach:
demonstrates our ongoing commitment to supporting local businesses and communities, thereby contributing significantly We frequently engage with our customers to understand their needs, identify our shortfalls and new win win business
to the economic well-being of the region, generating job opportunities, and stimulating economic growth while strengthening opportunities. We define good customer satisfaction as not only entailing high quality and efficient low-cost products, but
our local supply chain. also ethical business practices and robust protection of customers’ data.

Breakdown of procurement budget spent and the proportion of local suppliers, categorised by country:
Ethical marketing practices
Country Percentage of procurement budget spent (%) Percentage of local suppliers (%)
Top Glove endorses ethical business practices and
Malaysia 52.4 77.0 establishes the Sales & Marketing Code of Conduct in Scan the QR code for more information
FY2021, which covers principles of sales, marketing, about Sales & Marketing Code of Conduct
Thailand 36.2 17.0
and advertising. The Sales & Marketing Code of Conduct
Vietnam 0.2 2.0
ensures our employees always exhibit a level of ethical
Other 11.2 4.0 behaviour that exceeds legal requirements. In the past
https://www.topglove.com/storage/sustainability-policies/
4 financial years, there were no legal actions or fines March2023/Sales%20and%20Marketing%20Code%20
Annual Supplier Training and Engagement To improve engagement with our suppliers, we have initiated dialogue related to anti-competitive behaviour and violations of of%20Conduct%20_%20V2%2021032023.pdf
sessions with a selected business partner. antitrust and monopoly legislation.
For several years now, Top Glove has been
Customer Satisfaction Survey
diligently organising webinars and workshops with
a core mission: to increase awareness about our
Our customer satisfaction survey focuses on four key areas for customers: price competitiveness, product quality, delivery
company’s policies, practices, and expectations.
and services. From the survey results, we conducted an analysis to identify areas for improvement. Customer satisfaction
These engaging sessions are designed to equip
scores improved from 73.8% in FY2022 to 74.22% in FY2023 with our target of 80%. Overall, customers are satisfied with
our audience with a comprehensive understanding
Top Glove in various aspects, especially services/responsiveness and shipping document management, Top Glove scored
of our sustainability initiatives and commitments.
Above Average. Additionally, 91% of respondents commented that they would recommend Top Glove to others with a slight
Through these webinars, we aim to educate and
improvement of 3% compared to FY2022.
empower our stakeholders, fostering a collective
responsibility towards sustainable practices and
Among our active customers, 19% of the respondents answered the customer satisfaction survey, slightly reduced compared
standards.
with FY2022 with 22% response rate. For more accurate results, we also focused on the top 100 customers, and we achieved
49 out of 100 top customers response rate from there.
This year, we organised a pivotal dialogue session
with one of our raw material suppliers. There were
We scored the lowest for price competitiveness, mainly due to the high production costs for Malaysian glove makers relative
three total speakers: two from Synthomer and
to China and Thailand, especially raw material and energy costs. Top Glove is working aggressively to reduce the production
one from Top Glove’s Sustainability Department.
costs by optimising resources and consolidating production lines. In order to better serve our customers, the marketing team
The session brought together 32 suppliers and
has summarised all customers’ feedback and put forward a few solutions to address customer concerns.
296 staff members, with participants joining
both virtually via Zoom and in person at Top
Glove Tower. This collaborative event served
as a testament to our commitment to open CUSTOMER SATISFACTION PERCENTAGE OF TOTAL CUSTOMERS RESPONDED
communication, partnership, and our ongoing (%) (%)
efforts to strengthen relationships with our valued
2023 74.22 2023 19
suppliers. We anticipate an increasing number
of participants next year, reflecting our optimism 2022 73.80 2022 22
about strengthening our collaborative efforts with 2021 14
2021 71.45
our suppliers.

The topics covered in this session are not limited to the following:

Topics Covered in this Session

i. Sustainability Policy
ii. Environmental best practice to reduce GHG emissions
iii. Grievance Channels
iv. Human Rights Policies and Labour Standards
v. Governance Policies

85 TOP GLOVE CORPORATION BHD Sustainability Report 2023 86

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 5 OTHER INFORMATION
2 4

Independent External Assurance Statement Independent External Assurance Statement

The verification process was subjected to the following limitations:

SIRIM QAS INTERNATIONAL SDN BHD • The scope of work did not involve verification of other information reported in Top Glove’s Integrated Annual

INDEPENDENT ASSURANCE STATEMENT Report 2023.

• The corporate office at Top Glove Tower at Setia Alam, Selangor was visited as part of this assurance
engagement. The verification process did not include physical inspections of any of Top Glove’s operations
To Board of Directors, Stakeholders, and Interested Parties, and assets; and,
• The verification team did not verify any contractor or third-party data.

SIRIM QAS International Sdn. Bhd. was engaged by Top Glove Corporation Bhd (hereafter referred to as Top Glove)
to perform an independent verification and provide assurance of Top Glove Sustainability Report 2023. The main Conclusion
objective of the verification process is to provide assurance to Top Glove and its stakeholders on the accuracy and SIRIM QAS International, a Conformity Assessment Body in Malaysia, is accredited to both ISO 17021-1:2015 and
reliability of the information as presented in this report. The verification by SIRIM QAS International applied to all ISO 17065:2012 covering all our operational activities. The appointed assessors performing the assurance
sustainability performance information (subject matter) within the assurance scope which is included in Top Glove engagement were selected appropriately based on our internal qualifications, training and experience. The verification
Sustainability Report 2023. process is reviewed by management to ensure that the approach and assurance are strictly followed and operated
transparently. During the verification process, issues were raised, and clarifications were sought from the
The management of Top Glove was responsible for the preparation of the Sustainability Report. The objectivity and management of Top Glove relating to the accuracy of some of the information contained in the report. In response to
impartiality of this report is assured as no member of the verification team and no other employee of SIRIM QAS the raised findings, the Sustainability Report was subsequently reviewed and revised by Top Glove. It is confirmed
International was involved in the preparation of any part of Top Glove Sustainability Report and the Integrated Annual that changes that have been incorporated into the final version of the report have satisfactorily addressed all issues.
Report 2023. Based on the scope of the assessment process and evidence obtained, the following represents SIRIM QAS
International’s opinion:
The assurance engagement was designed to provide limited assurance in reference to International Standard on • The level of data accuracy included in Top Glove Sustainability Report 2023 is fairly stated;
Assurance Engagements (ISAE) 3000, Assurance Engagements other than Audits or Reviews of Historical Financial • The level of disclosure of the specific sustainability performance information presented in the report was found
Information, and BURSA Sustainability Reporting Guide, irrespective of the organization’s ability to achieve its to be properly prepared;
objectives, targets or expectations on their subject matter and sustainability-related issues. The assurance activity • The personnel responsible were able to demonstrate the origin(s) and interpretation of data contained in the
evaluates the adequacy of Top Glove Sustainability Report and its overall presentation against respective frameworks report;
such as UN-SDGs, GRI Standards requirement, and other relevant frameworks. The assurance process involves • The Sustainability Report provides a reasonable and balanced presentation of the sustainability performance
verification of applicable subject matter. Details provided in Appendix 1 of this statement.
of Top Glove Corporation Berhad.

The verification was carried out by SIRIM QAS International in October 2023, with the following methodologies:
List of Assessors.
• Reviewing and verifying the traceability, consistency and accuracy of information collected from various
1) Ms. Aernida Abdul Kadir : Team Leader
sources; internal and external documentation which are made available during the conduct of assessment.
2) Ms. Kamini Sooriamoorthy : Team Member
• Verification of data presented in the Sustainability Report includes a detailed assessment of the sampled data.
3) Ms. Suzalina Kamaralarifin : Team Member
• Interviewing key personnel responsible for collating information and writing various parts of the report in order
to substantiate the veracity of the claims.
Statement Prepared by: Statement Approved by:
Enhancements in 2023

In 2023, Top Glove re-validated their materiality assessment and revised the material matters to better align its
strategic approach taking into consideration internal and external factors commonly addressed in similar industries.
AERNIDA BINTI ABDUL KADIR MOHD HAMIM BIN IMAM MUSTAIN
The framework comprises of 16 material matters, which are presented through three sections, Environmental, Social
Team Leader Senior General Manager
and Governance with detailed topics as tabulated in Appendix 1 of this assurance statement, which has been
Management System Certification Department Management System Certification Department
reviewed accordingly. The recent addition of material matter, the GHG emissions, was presented in a more
SIRIM QAS International Sdn. Bhd. SIRIM QAS International Sdn. Bhd
transparent manner with the scope and boundaries clearly included in this year report, inclusion of one more
Date: 6 November 2023 Date: 8 November 2023
emissions component in Scope 3 reporting and last but not least, the use of updated grid emissions factor, established
by our national body. Note 1:
This Independent Assurance Statement has been issued based on the content verified prior to the approval date. SIRIM QAS International Sdn Bhd
shall not be responsible for any changes or additions made after the referred date (6 November 2023).

87 TOP GLOVE CORPORATION BHD Sustainability Report 2023 88

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 5 OTHER INFORMATION
2 4

Independent External Assurance Statement GRI Content Index

Appendix 1 CLASSIFICATION OF DATA GRI Standards Disclosure Item Page

The topics and subject matters covered in this assessment is tabulated below: HIGH MEDIUM LOW UN
SUBSTANTIATED
GRI 2: GENERAL DISCLOSURES 2021
Creating 2023 Sustainability Highlights
Sustainable Value Sustainability Strategy 2-1 Organisational details IAR23 (pages 4, 6 to 7)
Stakeholder Engagement 2-2 Entities included in the organisation’s sustainability reporting IAR23 (page 4)
Materiality Assessment 2023
Environmental: 2023 Environment Highlights
2-3 Reporting period, frequency and contact point IAR23 (Front cover, page 2,
Tackling Climate Physical Impacts of Climate Change 225)
Change and
Restoring Nature GHG Emission SR23 (Front cover, page 1)
Energy Management
2-4 Restatements of information SR23 (page 5)
Environmental Compliance
Water Resource Management 2-5 External assurance SR23 (pages 87 to 89)
Waste and Effluent Management 2-6 Activities, value chain and other business relationships IAR23 (pages 9 to 17)
Sustainable Product Management SR23 (pages 83 to 86)
Biodiversity and Conservation
2-7 Employees SR23 (pages 49 to 58)
Social: 2023 Social Highlights
To Be a People Occupational Health & Safety 2-9 Governance structure and composition IAR23 (pages 44 to 50)
Centric Corporate
Citizen Human Rights & Labour Standard SR23 (pages 4, 40, 45, 72)
Diversity & Inclusion
2-10 Nomination and selection of the highest governance body IAR23 (page 61)
People Development
Security Management 2-11 Chair of the highest governance body IAR23 (page 44)
Community Engagement 2-12 Role of the highest governance body in overseeing the management of IAR23 (pages 44 to 50)
Governance: 2023 Governance Highlights impacts
To Create Long Ethics, Integrity & Governance
Term Value Through
Product Quality & Safety
2-13 Delegation of responsibility for managing impacts IAR23 (page 52)
Ethical Business
Practices and Supply Chain Management 2-14 Role of the highest governance body in sustainability reporting SR23 (pages 4, 72)
Continuous Customer Experience
Stakeholders’ 2-15 Conflicts of interest IAR23 (page 50)
Engagement
2-16 Communication of critical concerns IAR23 (pages 68 to 70)
2-17 Collective knowledge of the highest governance body IAR23 (page 51)
2-18 Evaluation of the performance of the highest governance body IAR23 (pages 63 to 64)
2-19 Remuneration policies IAR23 (page 62)
2-20 Process to determine remuneration IAR23 (page 62)
2-22 Statement on sustainable development strategy IAR23 (page 30)
SR23 (page 5)
2-23 Policy commitments SR23 (pages 26, 28, 45)
2-24 Embedding policy commitments SR23 (pages 26, 28, 45)
2-25 Processes to remediate negative impacts SR23 (pages 45 to 48)
2-26 Mechanisms for seeking advice and raising concerns SR23 (pages 46 to 48, 73)
2-27 Compliance with laws and regulations SR23 (pages 28, 45 to 46, 82)

Note 1:
2-28 Membership associations SR23 (page 3)
This Independent Assurance Statement has been issued based on the content verified prior to the approval date. SIRIM QAS International Sdn Bhd 2-29 Approach to stakeholder engagement SR23 (pages 9 to 12)
shall not be responsible for any changes or additions made after the referred date (6 November 2023).
Note 2: 2-30 Collective bargaining agreements SR23 (page 46)
The assurance involves activity aims to obtain sufficient appropriate evidence to express a conclusion designed to enhance the degree of
confidence of the intended users other than the responsible party, about the subject matter information. It comprises of activities carried out to GRI 3: MATERIAL TOPICS 2021
assess the quality and credibility of the qualitative and quantitative information reported by the organization. This assurance is different from
activities used to assess or validate the organization’s performance, such as compliance assessments or the issuing of certifications against 3-1 Process to determine material topics SR23 (pages 13)
specific standards. 3-2 List of material topics SR23 (pages 14 to 16)
Note 3:
Definition of HIGH, MEDIUM, LOW and UNSUBSTANTIATED Classification of Data in this Appendix 1. 3-3 Management of material topics SR23 (pages 17 to 86)
HIGH – Data and information reviewed has been confirmed with the direct owners. The source of the data origin was provided during the conduct of
the assessment. GRI 201: ECONOMIC PERFORMANCE 2016
MEDIUM – Data and information has been confirmed with the direct owners. However, the source of the data origin has been based on secondary
data which is not accessible by the verifiers during the conduct of the assessment. 201-1 Direct economic value generated and distributed IAR23 (Inner front cover,
LOW – Data and information reviewed has been based on information endorsed by the data owners. Verifiers did not have access to the source of page 1)
the data origin. It has been identified as one of the limitations during the conduct of the assessment.
UNSUBSTANTIATED – Data and information was not made available during the assessment review period due to reasons like confidentiality, 201-2 Financial implications and other risks and opportunities due to climate SR23 (pages 20 to 24)
unattainable data source and unavailable data owner. It has been identified as one of the limitations during the conduct of the assessment.
change

89 TOP GLOVE CORPORATION BHD Sustainability Report 2023 90

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 5 OTHER INFORMATION
2 4

GRI Content Index GRI Content Index

GRI Standards Disclosure Item Page GRI Standards Disclosure Item Page
GRI 201: MARKET PRESENCE 2016 GRI 306: WASTE 2020
202-1 Ratios of standard entry level wage by gender compared to local SR23 (page 57) 306-1 Waste generation and significant waste-related impacts SR23 (pages 31 to 34)
minimum wage 306-2 Management of significant waste-related impacts SR23 (pages 31 to 34)
202-2 Proportion of senior management hired from the local community SR23 (page 56) 306-3 Waste generated SR23 (pages 33 to 34)
GRI 203: INDIRECT ECONOMIC IMPACTS 2016 306-4 Waste diverted from disposal SR23 (pages 33 to 34)
203-1 Infrastructure investments and services supported SR23 (pages 20 to 24, 29, 43 306-5 Waste directed to disposal SR23 (pages 33 to 34)
to 44)
GRI 308: SUPPLIER ENVIRONMENTAL ASSESSMENT 2016
203-2 Significant indirect economic impacts SR23 (pages 20 to 24, 36 to
308-1 New suppliers that were screened using environmental criteria SR23 (page 84)
38, 43 to 44)
308-2 Negative environmental impacts in the supply chain and actions taken SR23 (page 84)
GRI 204: PROCUREMENT PRACTICES 2016
GRI 401: EMPLOYMENT 2016
204-1 Proportion of spending on local suppliers SR23 (page 85)
401-1 New employee hires and employee turnover SR23 (page 55)
GRI 205: ANTI-CORRUPTION 2016
401-2 Benefits provided to full-time employees that are not provided to SR23 (pages 43 to 44, 49)
205-1 Operations assessed for risks related to corruption SR23 (page 75) temporary or part-time employees
205-2 Communication and training about anti-corruption policies and SR23 (pages 76 to 77) 401-3 Parental leave SR23 (page 49)
procedures
GRI 402: LABOUR/MANAGEMENT RELATIONS 2016
205-3 Confirmed incidents of corruption and actions taken SR23 (page 78)
402-1 Minimum notice periods regarding operational changes SR23 (page 46)
GRI 206: ANTI-COMPETITIVE BEHAVIOUR 2016
GRI 403: OCCUPATIONAL HEALTH & SAFETY 2018
206-1 Legal actions for anti-competitive behaviour, antitrust, and monopoly SR23 (page 86)
403-1 Occupational health and safety management system SR23 (pages 40 to 44)
practices
403-2 Hazard identification, risk assessment, and incident investigation SR23 (pages 41 to 42)
GRI 207: TAX 2019
403-3 Occupational health services SR23 (pages 40 to 44)
207-4 Country-by-country reporting SR23(page 70)
403-4 Worker participation, consultation, and communication on occupational SR23 (pages 40 to 43)
GRI 301: MATERIALS 2016
health and safety
301-1 Materials used by weight or volume SR23 (page 32)
403-5 Worker training on occupational health and safety SR23 (pages 41 to 42)
301-2 Recycled input materials used SR23 (page 32)
403-6 Promotion of worker health SR23 (pages 43 to 44)
301-3 Reclaimed products and their packaging materials SR23 (page 36)
403-7 Prevention and mitigation of occupational health and safety impacts SR23 (pages 40 to 44)
GRI 302: ENERGY 2016 directly linked by business relationships
302-1 Energy consumption within the organisation SR23 (pages 26 to 27) 403-8 Workers covered by an occupational health and safety management SR23 (pages 40 to 41)
302-3 Energy intensity SR23 (pages 26 to 27) system
302-4 Reduction of energy consumption SR23 (pages 26 to 27) 403-9 Work-related injuries SR23 (page 43)
302-5 Reductions in energy requirements of products and services SR23 (pages 26 to 27) 403-10 Work-related ill health SR23 (page 43)
GRI 303: WATER & EFFLUENTS 2018 GRI 404: TRAINING & EDUCATION 2016
303-1 Interactions with water as a shared resource SR23 (pages 28 to 30) 404-1 Average hours of training per year per employee SR23 (page 58)
303-2 Management of water discharge-related impacts SR23 (pages 34 to 35) 404-2 Programmes for upgrading employee skills and transition assistance SR23 (pages 52 to 53)
303-3 Water withdrawal SR23 (page 30) programmes
303-4 Water discharge SR23 (pages 34 to 35) 404-3 Percentage of employees receiving regular performance and career SR23 (page 54)
development reviews
303-5 Water consumption SR23 (page 30)
GRI 405: DIVERSITY AND EQUAL OPPORTUNITY 2016
GRI 304: BIODIVERSITY 2016
405-1 Diversity of governance bodies and employees SR23 (page 57)
304-1 Operational sites owned, leased, managed in, or adjacent to, protected SR23 (pages 37 to 38)
areas and areas of high biodiversity value outside protected areas 405-2 Ratio of basic salary and remuneration of women to men SR23 (page 57)
304-3 Habitats protected or restored SR23 (pages 36 to 38) GRI 406: NON-DISCRIMINATION 2016
GRI 305: EMISSIONS 2016 406-1 Incidents of discrimination and corrective actions taken SR23 (pages 47 to 48, 51)
305-1 Direct (Scope 1) GHG emissions SR23 (page 25) GRI 407: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING 2016
305-2 Energy indirect (Scope 2) GHG emissions SR23 (page 25) 407-1 Operations and suppliers in which the right to freedom of association and SR23 (page 46)
collective bargaining may be at risk
305-3 Other indirect (Scope 3) GHG emissions SR23 (page 25)
GRI 408: CHILD LABOR 2016
305-4 GHG emissions intensity SR23 (page 25)
408-1 Operations and suppliers at significant risk for incidents of child labour SR23 (pages 45 to 46)

91 TOP GLOVE CORPORATION BHD Sustainability Report 2023 92

 CREATING ENVIRONMENTAL: TO SOCIAL: TO BE A PEOPLE GOVERNANCE: TO CREATE LONG-TERM VALUE OTHER INFORMATION
SUSTAINABLE VALUE TACKLE CLIMATE CHANGE CENTRIC CORPORATE CITIZEN THROUGH ETHICAL BUSINESS PRACTICES AND
AND RESTORE NATURE CONTINUOUS STAKEHOLDER ENGAGEMENT

1 3 5
SECTION 5 OTHER INFORMATION
2 4

GRI Content Index SASB Content Index

GRI Standards Disclosure Item Page SASB Code Disclosure Item Page
GRI 409: FORCED OR COMPULSORY LABOR 2016 PRODUCT SAFETY
409-1 Operations and suppliers at significant risk for incidents of forced or SR23 (pages 45 to 46) HC-MS-250a.1 Number of recalls issued, total units recalled SR23 (page 82)
compulsory labour HC-MS-250a.2 List of products listed in the FDA's MedWatch Safety Alerts for Human SR23 (page 82)
GRI 409: SECURITY PRACTICES 2016 Medical Products database
410-1 Security personnel trained in human rights policies or procedures SR23 (page 48) ETHICAL MARKETING
GRI 413: LOCAL COMMNUNITIES 2016 HC-MS-270a.1 Total amount of monetary losses as a result of legal proceedings SR23 (page 86)
413-1 Operations with local community engagement, impact assessments, and SR23 (pages 63 to 70) associated with false marketing claims
development programmes HC-MS-270a.2 Description of code of ethics governing promotion of off-label use of SR23 (page 82)
413-2 Operations with significant actual and potential negative impacts on local SR23 (pages 63 to 70) products
communities PRODUCT DESIGN & LIFECYCLE MANAGEMENT
GRI 414: SUPPLIER SOCIAL ASSESSMENT 2016 HC-MS-410a.1 Discussion of process to assess and manage environmental and human SR23 (pages 35 to 36)
414-1 New suppliers that were screened using social criteria SR23 (page 46) health considerations associated with chemicals in products, and meet
414-2 Negative social impacts in the supply chain and actions taken SR23 (page 84) demand for sustainable products
GRI 415: PUBLIC POLICY 2016 SUPPLY CHAIN MANAGEMENT
415-1 Political contributions SR23 (page 76) HC-MS-430a.1 Percentage of (1) entity's facilities and (2) Tier I supplier's facilities SR23 (pages 8, 84)
GRI 416: CUSTOMER HEALTH & SAFETY 2016 participating in third-party audit programmes for manufacturing and
product quality
416-1 Assessment of the health and safety impacts of product and service SR23 (pages 80 to 82)
categories HC-MS-430a.2 Description of efforts to maintain traceability within the distribution chain SR23 (page 83)
416-2 Incidents of non-compliance concerning the health and safety impacts of SR23 (page 82) HC-MS-430a.3 Description of the management of risks associated with the use of critical IAR23 (pages 34 to 36)
products and services materials
GRI 417: MARKETING AND LABELLING 2016 BUSINESS ETHICS
417-1 Requirements for product and service information and labelling SR23 (page 82) HC-MS-510a.1 Total amount of monetary losses as a result of legal proceedings SR23 (page 78)
417-2 Incidents of non-compliance concerning product and service information SR23 (page 82) associated with bribery or corruption
and labelling
417-3 Incidents of non-compliance concerning marketing communications SR23 (page 82)
GRI 418: CUSTOMER PRIVACY 2016
418-1 Substantiated complaints concerning breaches of customer privacy and SR23 (page 74)
losses of customer data

93 TOP GLOVE CORPORATION BHD Sustainability Report 2023 94

 SUSTAINABILITY
REPORT
2023
EXPORTS TO
195 COUNTRIES FINANCIAL YEAR ENDED
31 AUGUST 2023

WORLDWIDE

EUROPE
NORTH AMERICA

ASIA
AFRICA

MALAYSIA
LATIN AMERICA

OCEANIA

48 788 10,700 95 Billion

FACTORIES PRODUCTION LINES EMPLOYEES GLOVES PER ANNUM

TOP GLOVE CORPORATION BHD

Registration No.: 199801018294 (474423-X)
SCAN FOR SCAN FOR
Level 21, Top Glove Tower, 16, Persiaran Setia Dagang, Setia Alam, WEBSITE CORPORATE VIDEO
Seksyen U13, 40170 Shah Alam, Selangor Darul Ehsan, Malaysia.
Tel : +603 3362 3098 Fax : +603 3362 3860 Mobile : +6016 737 7113
Email : sales@topglove.com.my / invest@topglove.com.my / tgfoundation@topglove.com.my

www.topglove.com