TS400 & TS410

Intruder Alarm Control Panels

Operating Instructions

Zone Location Home Set Chime

1 Armed / Omitted
2 Armed / Omitted
3 Armed / Omitted
4 Armed / Omitted
5 Armed / Omitted
F. Exit Always Armed
 Introduction
The TS400 and TS410 are 6 zone microprocessor based intruder alarm panels. Before attempting
to operate the system, please ensure that you have read these instructions and discussed the
operation of the system with the installation engineer. If you experience problems with the alarm
system refer to the "Fault Finding" section on the back page.

Operator Controls & Indicators

1

2 4
3

1 2 3
4 5 6 5
7 8 9
0
7 6
Figure 1 Operator Controls & Indicators

1 Zone Indicators 4 Final Exit Indicator

These red indicators are used to show the This red indicator is used to show the
status of zones 1 to 5. status of the final exit zone. The final exit
2 Unset Indicator zone is normally the front door or last
This green indicator is used to indicate the detector triggered when leaving the
status of the system, set or unset. It also building.
flashes when the mains power to the 5 Keypad
system is removed or when the master 10 digit keypad used for operating the
user selects the user menu. system.
3 Tamper Indicator 6 Away Key
This red indicator is used to indicate a The away key is used when full setting the
system tamper alarm, i.e. someone system.
removing the cover from a detector or
7 Home key
control panel. The tamper indicator will
The home key is used when part setting
also flash when the selecting "chime"
the system.
circuits.

2
 Away Set
The away set option is used to arm all zones when you leave the premises. Before attempting to set
the system, ensure that all doors and windows are securely closed. If pets are to be left inside the
protected premises they must not have access to areas protected by movement detectors.
1 Enter the first 2 digits of your passcode followed by ? ?
[AWAY] . The internal sounder will sound, the unset
indicator will go out and the final exit indicator will flash.
2 Leave the premises via the designated exit route.
The exit sounder will start, the unset
3 The internal sounder will change to a high pitched indicator will go out and final exit
tone, after 5 seconds a multi-tone sound will be heard indicator flashes.
and the system fully sets.
Leave the building via the exit route. The

+ If the internal sounder changes to an alarm tone, you exit sounder will eventually change to a
high pitched tone. When the tone stops
must re-enter the premises and enter your passcode. the system is fully set.
The indicators that are lit are the zones that prevented
the system from setting. Check the relevant zones and
repeat above procedure.
All indicators are off when the
system is set.

Home Set
The home set option is used when staying inside the premises and only arming some of the zones.
To program the zones that will be omitted see "Home Set Configuration" on page 7. Before
attempting to set the system, ensure that all doors and windows are securely closed. If pets are to
be left inside the protected premises they must not have access to areas protected by
movement detectors.
1 Enter the first 2 digits of your passcode followed by
[HOME]. The internal sounder will emit a multi-tone
? ?
sound, the unset indicator will go out and the final exit
indicator will flash. The indicators for the zones that will
be omitted will also flash.
2 Leave the area to be protected via the designated
A multi-tone beep will be heard, the unset
exit route. indicator will go out and the final exit
indicator flashes. The zones that will be
3 When the second multi-tone sound is heard the system omitted will also flash (e.g. zones 4 and 5).
is part set.
Leave the protected area via the exit
+ If the internal sounder changes to an alarm tone, you route. When the multi-tone beep is
heard the system is part set.
must proceed to the keypad and enter your
passcode. The indicators that are lit are the zones that
prevented the system from setting. Check the relevant
zones and repeat above procedure.
All indicators are off when the
system is set.

3
 Unsetting The System
To unset the system, proceed as follows:
1 Enter the premises via the designate entry door. The
internal sounder will sound. Enter the building via the designated
entry point. Proceed directly to the keypad
2 Proceed directly to the keypad and enter all 4 digits of and enter all 4 digits of your passcode.
your passcode.
? ? ? ?
3 The sounder will stop and the unset indicator will light.
The system is now unset.

+ If the programmed entry time is exceeded, the

internal sounder will emit an alarm tone for the The system is now unset.
duration of the programmed entry time. If a valid
passcode is not entered at the keypad before the
addition time expires, a full alarm will occur, i.e.
internal and external alarm.

Resetting After an Alarm

When an alarm has occurred the system will require resetting before the system can set again.
Your alarm company will have configured your system to be reset by one of the following
methods:
User Reset: ❏ Engineer Reset: ❏ Remote Reset: ❏

When an alarm occurs with the system full or part set proceed as follows:
1 Enter the premises via the designate entry route. The
Enter the building via the designated
internal sounder will sound. entry point. Proceed directly to the keypad
and enter all 4 digits of your passcode.
2 Proceed directly to the keypad and enter all 4 digits of
your passcode. ? ? ? ?

3 The sounder will stop and the unset indicator will light.
The zone indicators associated with the alarm
condition will also light.
The system is unset and the zone that
4 Check the system as necessary. caused the alarm is indicated
(e.g. zone 3).
5 Enter your passcode again to reset the system. The
? ? ? ?
zone indicator that was lit will go out. The system is now
reset.

+ If after unsetting the system the internal sounder

continues to emits a pulsed tone, the system will The system is now reset.
require a reset by either engineer or remote reset. To
silence the pulsed tone, enter your passcode.

For engineer reset telephone:

For remote reset telephone:

4
 Bell Test
This function allows user 1 to periodically test the operation of the internal sounders, external
sounders and strobe.
1 Enter the first 3 digits of your passcode then [HOME] ? ? ? 1
then [1].
2 All indicators will light and the internal sounder will
operate for five seconds.
a) All indicators light and the internal
3 Then the external sounder will operate for five seconds. sounder operates for 5 seconds.
b) The external sounder operates for
4 Then the external strobe will operate for fifteen 5 seconds.
seconds. c) The strobe operates for 15 seconds.

5 When the test is completed, the system will return to the

unset mode.
6 To stop the test at any time and return the system to the
unset mode, press [0]. When the test is completted the system
returns to the unset mode.

Walk Test
This option allows user 1 to periodically test the operation of detectors and door contacts.
Operating detectors whilst the system is in the walk test mode will cause the internal sounder to
emit a pulsed tone and the appropriate zone indicator to light.
1 Enter the first 3 digits of your passcode then [HOME]
? ? ? 2
then [2].
2 Operate each zone in turn by opening doors fitted with
alarm contacts and walking in front of movement
detectors.
a) Operate each zone in turn
(e.g. zone 1).
3 When the test is completed press [0]. A high pitch
b) The appropriate indicator will light
acceptance tone will be heard and the system returns and the internal sounder will pulse.
to the unset mode. c) When finished press 0

The system is now in the unset mode.

5
 Changing Passcode 1 (Master)
This option allows user 1 to change their passcode. The default passcode when the panel leaves
the factory is 5 6 7 8.
1 Enter the first 3 digits of your passcode then [HOME]
then [4]. ? ? ? 4

2 Indicators 1 to 4 will light.

3 Enter your new passcode, as you enter each digit the
indicators will go out one by one. Indicators 1 - 4 light.
Enter new passcode.
4 On entering all four digits, indicators 1 to 4 will light
again.
5 Re-enter your new passcode again for confirmation,
as you enter each digit the indicators will go out one by Indicators 1 - 4 light again.
Enter new passcode for confirmation.
one.
6 After entering your new passcode for the second time
the system will return to the unset mode.
7 A rising tone indicates the new passcode was A rising tone indicates acceptance.
accepted, a falling tone indicates an error and the A falling tone indicates an error.
above procedure must be repeated.

Changing Passcode 2
This option allows user 1 to change user 2 passcode.
1 Enter the first 3 digits of your passcode then [HOME] ? ? ? 6
then [6].
2 Indicators 1 to 4 will light.
3 Enter the new passcode, as you enter each digit the
indicators will go out one by one. Indicators 1 - 4 light.
Enter new passcode.
4 On entering all four digits, indicators 1 to 4 will light
again.
5 Re-enter the new passcode again for confirmation, as
Indicators 1 - 4 light again.
you enter each digit the indicators will go out one by Enter new passcode for confirmation.
one.
6 After entering the new passcode for the second time
the system will return to the unset mode.
7 A high rising tone indicates the new passcode was A rising tone indicates acceptance.
A falling tone indicates an error.
accepted, a falling tone indicates an error and the
above procedure must be repeated.

+ The second user passcode will be lost if all power to

the control panel fails.

6
 Home Set Configuration
This option allows user 1 to select which zones will be omitted when a "Home Set" is selected. The
final exit zone cannot be omitted when selecting zones.
? ? ? 7
1 Enter the first 3 digits of your passcode then [HOME]
then [7].
2 Press keys [1] to [5] to turn zone indicators 1 - 5 on and
off. When a zone indicator is lit the zone will be omitted. Press keys [1] to [5] to select zones.
When a zone indicator is off the zone will be armed. e.g. Press [4] then [5].

3 When completed press [0]. A rising acceptance tone

will be heard and the system returns to the unset
mode.
Zones 4 and 5 are now selected
+ If zones 3, 4 or 5 cannot be selected then they have to be omitted.
been programmed by your alarm company for When finished press 0
alternative operation, i.e. keyswitch, Fire or PA.

The system is now in the unset mode.

Chime Feature
This feature allows the selected zones to generate a two-tone beep every time the zone is
triggered when the system is unset. This may be used as a courtesy warning of the opening of a
shop door etc.
1 Press [HOME] then [HOME].
2 Press keys [1] to [6] to turn zone indicators 1 - 5 on and
off (6 is used for the final exit zone). When a zone Press keys [1] to [6] to select chime zones.
indicator is lit the zone will be selected as "Chime". e.g. Press [6] for the final exit.
When a zone indicator is off the zone will not chime.
3 When completed press [0]. A rising acceptance tone
will be heard and the system returns to the unset
mode. The final exit zone is now selected
for chime.
+ If zones 3, 4 or 5 cannot be selected then they have When finished press 0
been programmed by your alarm company for
alternative operation, i.e. keyswitch, Fire or PA.

The system is now in the unset mode.

7
 Fault Finding
Problem I enter my passcode to set the system but the system emits an intermittent sound
and one of the indicator zones is on.
Cause The tone indicates that a detector is active or a door has been left open. The
indicator that is on, indicates which detector or door is active.
Action Close doors, wait 10 seconds and try again. If the problem persists contact your
alarm company.

Problem After unsetting the system one of the zone indicators remained on.
Cause The indicator shows the alarm zone that was activated when the system was set.
Action Please refer to the section on "Resetting After an Alarm" after checking the building.

Problem The system emits an two-tone beep every time I open certain doors.
Cause The system has a facility called "Chime", which causes the internal sounders to emit
a two-tone beep every time certain zones are activated.
Action To turn this facility on or off, see the section on "Chime".

Problem The internal sounder and TAMPER indicator comes on during the day.
Cause This shows that the panel has detected a "tamper" fault, i.e. a wiring fault or a cover
removed from a detector, control panel or external siren.
Action Call your alarm company immediately.

Problem The system was in the unset mode and the internal sounder operated, and
external sounder sounds pulses on and off.
Cause The system has a facility to monitor smoke detectors (zone 4). If one of these is
activated, the external siren will be pulsed on and off to show that the alarm was
caused by a fire and not a burglar.
Action Check the smoke detector to ensure that they are clear of smoke. If the problem
persists contact your alarm company.

Problem The UNSET indicator is flashing.

Cause The mains power to the panel is off or the internal fuse has blown. The system will
operate from the internal battery for about 8 hours.
Action If the mains to the building is on, contact your alarm company.

Problem When setting the system, the external strobe starts to flash.
Cause This shows that the system has not set correctly.
Action Re-enter the building, clear the indications and try again.

Problem Although I follow the correct procedure, the system will not allow me to change
my passcode.
Cause The system analyses the new code entered and may refuse to accept certain code
combinations for technical reasons.
Action Try repeating the procedure with a different passcode.

18015 Drg No. 33:1939:00 Issue 01 Doc. 02 April, 1997