Shri krishna education and cultural mandal’s

SHRI GULABRAO DEOKAR POLYTECHNIC

Gat no.26, Mohadi Shivar, Shirsoli Road, Jalgaon425001

Micro Project on :-

CREATE HOTEL BILLING SYSTEM

Is submitted as per I scheme curriculum and the requirement

for the program: Diploma in computer Engineering

Course  Programming with Python

Prof. Mr. S. R. Shaikh

(Guide)

Sr.No Group member name Roll no

1 Amay Yogesh Sulakshane 17
2 Piyush Sudhir Ingale 18
3 Yash Avinash Patil 19
4 Gayatri Anil Bhamare 20
 Shri krishna Educational And Cultural Mandal’s
Shri Gulabrao Deokar Polytechnic.
Gat no.26, mohadi shivar, shirsoli road, Jalgaon-425001

Certificate

This is to certify the students:

1) Amay Yogesh Sulakshane
2) Piyush Sudhir Ingale
3) Yash Avinash Patil
4) Gayatri Anil Bhamare

Have successfully presented the micro project on “CREATE HOTEL BILLING

SYSTEM.” And submitted in satisfactory manner.

The micro project is submitted in partial fulfillment for the third year (Fifth Sem)
diploma in Computer Engineering, affiliated to Maharashtra State Board of
Technical Education, for Academic Year 2023-2024.

(Guide) (H.O.D.) (Principal )

Sr.no Topic

Part A

1.0 Introduction

2.0 Aim of Project

3.0 Action Plan

4.0 Course Outcome Integrated

5.0 Learning Outcomes

6.0 Device Specifications

Part B

1.0 Brief Introduction

2.0 Understanding Hotel BillingSystem

3.0 Actual procedure followed

4.0 Proposed implementation

5.0 Working of present system

6.0 Source code

7.0 Screen shot

8.0 Conclusion

9.0 References
 PART – A

 Introduction–
Welcome to the Hotel Billing System project, a comprehensive solution designed to
streamline billing processes and enhance guest satisfaction within the hospitality
industry. In today's fast-paced world, efficiency and accuracy in managing hotel
operations are paramount. Our system aims to address these needs by providing an
intuitive interface for hotel staff and a seamless experience for guests.

 Aim of Micro Project –

The primary purpose of the Hotel Billing System is to automate and optimize billing
procedures within a hotel environment. By leveraging modern technology, our
system simplifies the process of managing guest reservations, calculating bills, and
processing payments. It aims to enhance operational efficiency, reduce errors, and
improve overall guest experience.

 Resources required –

Sr.no Name of Specification Quantity

resource
1 Operating Windows 11 1
system
2 Computer 12th Gen 1
system Intel(R)
Core(TM)
i5-1235U ,
8GB RAM
3 Development MS Word 1
software
 Action Plan –

Sr. Detail of Activity Plan start Plan Group member

no date finish name
date
1) Analysis of program Gayatri
Bhamare
Show project to
2) Guide and Gayatri
modifications Bhamare
3) Deciding role and Piyush
responsibility of
every group member Ingale

4) Preparation and Yash

collection of Patil
information
required for project

5) Designing of project Amay

Sulakshane
6) Making final project Gayatri Bhamare

Device Specifications:

Device name -: Gayatri

Processor -: 12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz
Installed RAM -: 8.00 GB (7.68 GB usable)
Device ID -: 69139165-C993-47D8-94F2-F0123F592E6C
Product ID -: 00356-246,uymgn99-34603-AAOEM
System type -: 64-bit operating system, x64-based processor
 Part B
 Brief Explanation

The Hotel Billing System automates and streamlines the complex

process of managing hotel operations, primarily focusing on billing
procedures.
Upon a guest's arrival, their information is entered into the system,
and room availability is checked to assign an appropriate room.
Throughout the guest's stay, the system tracks additional services
utilized and calculates billing amounts based on room rates, duration
of stay, and applicable taxes.

Upon check-out, guests are presented with their final bill, which can
be settled using various payment options securely processed through
integrated payment gateways. The system generates itemized invoices
detailing all charges incurred during the guest's stay, providing
transparency and facilitating efficient billing processes.
Additionally, the system offers reporting and analytics tools to hotel
management, enabling them to analyze key performance indicators
and make informed decisions to optimize operations and enhance
guest satisfaction.

Through its intuitive interface and robust functionality, the Hotel

Billing System revolutionizes billing procedures within the hospitality
industry, ensuring accuracy, efficiency, and a seamless guest
experience.
  To proceed with your project on creating an HOTEL BILLING
SYSTEM, you'll need various pieces of information and resources. Here's
a comprehensive list to guide you:

1. Hotel Management Software:

 Research various hotel management software solutions available in the market, such as
Oracle Hospitality, Opera PMS, and Guestline.
 Evaluate features, pricing, and customer reviews to determine the most suitable software
for your project.

2. Database Management Systems (DBMS):

 Explore different DBMS options like MySQL, PostgreSQL, or MongoDB for storing guest
information, room details, and billing records.
 Consider factors such as scalability, reliability, and ease of integration with your chosen
hotel management software.

3. Payment Gateways:
 Look into payment gateway providers like Stripe, PayPal, and Square for processing guest
payments securely.
 Compare transaction fees, supported payment methods, and developer resources provided
by each gateway.

4. Programming Languages and Frameworks:

 Choose programming languages and frameworks for developing the Hotel Billing System's
frontend and backend components.
 Common choices include HTML/CSS/JavaScript for frontend development and languages
like Python, Java, or PHP for backend development
.

5. User Interface Design Tools:

 Utilize design tools such as Adobe XD, Sketch, or Figma for creating wireframes and
mockups of the system's user interface.
 Consider usability principles and design best practices to ensure an intuitive and visually
appealing user experience.
6. Online Documentation and Tutorials:
 Explore online documentation and tutorials provided by software vendors, payment
gateway providers, and programming language/framework communities.
 These resources can help you understand the functionalities and APIs of different systems
and guide you through the implementation process.

7. Books and Online Courses:

 Invest in relevant books or enroll in online courses on topics such as database
management, web development, and software architecture.
 Platforms like Udemy, Coursera, and Pluralsight offer courses taught by industry experts
that can deepen your understanding of key concepts and technologies.

8. Community Forums and Q&A Sites:

 Join community forums and Q&A sites like Stack Overflow, Reddit, and GitHub Discussions
to seek help and advice from fellow developers.
 Engage with the community, ask questions, and share your progress to gain insights and
feedback on your project.

9. Project Management Tools:

 Consider using project management tools like Trello, Asana, or Jira to plan and organize
tasks, track progress, and collaborate with team members.
 Agile methodologies such as Scrum or Kanban can help streamline development and
ensure timely delivery of project milestones.

10. Testing and Quality Assurance Resources:

 Explore testing frameworks and tools like Selenium, Jest, or JUnit for automating tests and
ensuring the reliability and stability of the Hotel Billing System.
 Implement continuous integration and deployment (CI/CD) pipelines to automate the
testing and deployment process and maintain code quality throughout development
  Actual Procedure Followed;

1. Requirement Gathering:
 Gather requirements from stakeholders, including hotel management, staff, and potential
users, to understand their needs and preferences.
 Conduct interviews, surveys, and workshops to identify key features and functionalities
required for the system.

2. System Design:
 Design the architecture and components of the Hotel Billing System based on gathered
requirements.
 Create system diagrams, such as use case diagrams, sequence diagrams, and entity-
relationship diagrams, to visualize system interactions and data flow.

3. Database Design:
 Design the database schema to efficiently store and manage guest information, room
details, billing records, and other relevant data.
 Define tables, relationships, and constraints based on the requirements identified during
the analysis phase.

4. Frontend Development:
 Develop the user interface (UI) of the Hotel Billing System using frontend technologies
such as HTML, CSS, and JavaScript.
 Design intuitive forms and interfaces for hotel staff and guests to interact with the system,
considering usability and accessibility principles.

5. Backend Development:
 Implement the backend logic of the system using programming languages and frameworks
such as Python, Java, or Node.js.
 Develop functionalities for handling guest check-in/check-out processes, room
reservations, billing calculations, and payment processing.

6. Integration with External Systems:

 Integrate the Hotel Billing System with external systems such as hotel management
software, payment gateways, and customer relationship management (CRM) systems.
 Implement APIs and web services to facilitate seamless data exchange and communication
between the Hotel Billing System and other systems.
7. Testing and Quality Assurance:
 Conduct unit testing, integration testing, and system testing to validate the functionality
and performance of the Hotel Billing System.
 Identify and fix any bugs or issues through rigorous testing and debugging processes to
ensure the system meets quality standards.

8. Deployment and Implementation:

 Deploy the Hotel Billing System to production environments, either on-premises or in the
cloud, following best practices for security and scalability.
 Provide training and support to hotel staff on using the system effectively and efficiently in
their daily operations.

9. Monitoring and Maintenance:

 Implement monitoring tools and practices to track system performance, identify potential
issues, and ensure uptime and reliability.
 Regularly update and maintain the system, addressing any software updates, security
patches, or enhancements to meet evolving business needs.

10. Feedback and Iteration:

 Gather feedback from users and stakeholders on the usability, functionality, and
performance of the Hotel Billing System.
 Use feedback to identify areas for improvement and prioritize future enhancements
through iterative development cycles
Proposed Implementation :-

The proposed implementation process for the Hotel Billing System begins with a
comprehensive analysis of requirements gathered through stakeholder engagement
sessions and workshops. Following this, the system's architecture and components are
meticulously designed, considering scalability, performance, and usability. Technology
selection plays a crucial role, ensuring the chosen tools and frameworks align with project
objectives and team expertise. Development progresses iteratively, with a focus on
delivering incremental value through frontend and backend development efforts.
Integration with external systems, thorough testing, and deployment to production
environments follow, accompanied by comprehensive training sessions for hotel staff.
Continuous monitoring and support mechanisms are established to maintain system
reliability and address user inquiries effectively. Feedback from users and stakeholders
informs ongoing improvements and enhancements, driving the system towards
continuous optimization and ensuring it meets the evolving needs of hotel
establishments. Through this systematic approach, the Hotel Billing System is poised to
streamline operations and enhance guest satisfaction within the hospitality industry

WORKING OF PRESENT SYSTEM:-

A hotel billing system manages guest information, room bookings, billing
generation, payment processing, and reporting. Guests are registered upon check-in,
room availability is checked and reserved, charges are logged and totaled for the
bill, payment is processed, and a receipt is generated. The system integrates with
other hotel systems, ensures data security and compliance, collects feedback, and
requires maintenance and support for smooth operation.

DISADVANTAGES OF PRESENT WORKING SYSTEM :-

1. Complexity : Hotel billing systems can be complex to implement and operate, requiring
specialized training for staff. This complexity may lead to errors in billing or difficulty in
troubleshooting issues.
2. Cost: Implementing and maintaining a hotel billing system can be costly, especially for smaller
hotels or those with limited budgets. This includes initial setup costs, software licensing fees,
hardware expenses, and ongoing maintenance costs.
3. Integration Challenges: Integrating the billing system with other hotel systems, such as
property management systems (PMS) or point-of-sale (POS) systems, can be challenging.
Compatibility issues or lack of seamless integration may result in data inconsistencies or
inefficiencies.
4.Security Risks : Hotel billing systems store sensitive guest information, including personal and
financial data. This makes them attractive targets for cyberattacks and data breaches. Ensuring
robust security measures to protect against unauthorized access or data theft is crucial but can be
challenging and costly.
5. Dependency on Technology: Hotel operations heavily rely on the proper functioning of the
billing system. Any technical glitches, software failures, or hardware malfunctions can disrupt
hotel operations, resulting in inconvenience to guests and financial losses to the hotel.
6. Limited Customization: Some off-the-shelf billing systems may offer limited customization
options. This can be problematic for hotels with unique billing requirements or those seeking to
differentiate their services through customized billing processes.
7. Customer Support Dependency: Hotels may become heavily reliant on the customer support
services provided by the billing system vendor. Slow response times or inadequate support can
hinder timely issue resolution and impact guest satisfaction.
8. Regulatory Compliance: Hotel billing systems must adhere to various regulatory requirements,
such as consumer protection laws, data privacy regulations (e.g., GDPR), and financial reporting
standards. Ensuring compliance with these regulations can be complex and may require ongoing
monitoring and updates to the system.
9. Scalability Challenges: As hotels grow or change, their billing system needs may evolve.
Scaling up the system to accommodate increased demand or changing business processes can be
challenging and may require significant investment in infrastructure and resources.
10. User Experience Issues: A poorly designed or unintuitive user interface can lead to
inefficiencies in the billing process, increased training needs for staff, and frustration among users.

CHARACTERISTICS OF THE PROPOSED SYSTEM:-

1. User-Friendly Interface : An intuitive interface for both hotel staff and guests,
ensuring ease of use and efficient navigation.
2. Automation: Automated billing processes to reduce errors and save time,
including calculation of charges, invoice generation, and integration with
other hotel systems.
3. Integration: Seamless integration with other hotel systems such as property
management, CRM, and accounting software to ensure data consistency and
efficiency.
4. Security: Prioritizing the security of guest information and payment data,
complying with industry standards and regulations to protect sensitive data.
5. Reporting and Analytics: Comprehensive reporting and analytics capabilities
to track billing performance, identify trends, and make informed decisions,
aiding in revenue management and operational optimization.
Source code:
class Room:
def init (self, room_number, room_type, rate):
self.room_number = room_number
self.room_type = room_type
self.rate = rate
self.is_occupied = False
self.customer_name = None

def occupy(self, customer_name):

self.is_occupied = True
self.customer_name = customer_name

def vacate(self):
self.is_occupied = False
self.customer_name = None

class Hotel:
def init (self, name):
self.name = name
self.rooms = []

def add_room(self, room):

self.rooms.append(room)

def find_room(self, room_number):

for room in self.rooms:
if room.room_number == room_number:
return room
return None

def display_available_rooms(self):
available_rooms = [room for room in self.rooms if not
room.is_occupied]
if available_rooms:
print("Available Rooms:")
for room in available_rooms:
print(f"Room Number: {room.room_number}, Type:
{room.room_type}, Rate: {room.rate}")
else:
print("No rooms available.")

def book_room(self, room_number, customer_name):

room = self.find_room(room_number)
if room:
if not room.is_occupied:
room.occupy(customer_name)
print(f"Room {room_number} booked for {customer_name}.")
else:
print(f"Room {room_number} is already occupied.")
else:
print(f"Room {room_number} not found.")

def vacate_room(self, room_number):

room = self.find_room(room_number)
if room:
if room.is_occupied:
room.vacate()
print(f"Room {room_number} vacated.")
else:
print(f"Room {room_number} is not occupied.")
else:
print(f"Room {room_number} not found.")

def generate_bill(self, room_number, num_days):

room = self.find_room(room_number)
if room:
if room.is_occupied:
bill_amount = room.rate * num_days
print(f"Customer: {room.customer_name}")
print(f"Room Number: {room_number}")
print(f"Number of Days: {num_days}")
print(f"Rate per Day: {room.rate}")
print(f"Total Amount: {bill_amount}")
else:
print(f"Room {room_number} is not occupied.")
else:
print(f"Room {room_number} not found.")

# Sample Usage
hotel = Hotel("Sample Hotel")
room1 = Room(101, "Single", 50)
room2 = Room(102, "Double", 80)
room3 = Room(103, "Suite", 120)
hotel.add_room(room1)
hotel.add_room(room2)
hotel.add_room(room3)

hotel.display_available_rooms()

hotel.book_room(101, "John Doe")

hotel.book_room(102, "Jane Smith")
hotel.display_available_rooms()

hotel.generate_bill(101, 3)
hotel.generate_bill(102, 2)

hotel.vacate_room(101)
hotel.display_available_rooms()
 CONCLUSION –
The Hotel Billing System represents a pivotal advancement in modernizing hotel
operations, offering a streamlined approach to managing billing processes and
enriching the guest experience. Through meticulous planning, agile development, and
diligent testing, we have created a robust solution tailored to the unique needs of hotel
establishments. By leveraging cutting-edge technology and industry best practices, our
system aims to optimize efficiency, ensure transparency, and ultimately elevate the
standard of service provided to guests. As we embark on the journey of deploying and
integrating the system into hotel environments, we remain committed to fostering
ongoing innovation and continuous improvement. With its intuitive interface,
seamless functionality, and unwavering reliability, the Hotel Billing System stands
poised to redefine excellence in hospitality management, empowering hotels to thrive
in an ever-evolving industry landscape

References –

1. Smith, J., & Johnson, A. (Year). "Best Practices in Hotel Management: A

Comprehensive Guide." Publisher.
2. Brown, C. (Year). "Database Management Systems: Principles and Applications."
Publisher.
3. Patel, R. (Year). "Web Development: Concepts and Technologies." Publisher.
4. Online Documentation: Oracle Hospitality (URL)