ITS

Implementing Cisco
TelePresence
Solutions
Version 1.1

Lab Guide

Text Part Number: 97-2996-01

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Lab Guide © 2011 Cisco and/or its affiliates. All rights reserved.
 Table of Contents
Lab Guide 1
Overview 1
Outline 1
Lab 1-1: Cisco TelePresence Demonstration to EBC (Optional) 2
Activity Objective 2
Visual Objective 2
Required Resources 2
Task 1: Start a Cisco TelePresence Call Between Two Cisco TelePresence 3000 Systems 2
Lab 2-1: Assembling the Endpoints 3
Activity Objective 3
Visual Objective 3
Required Resources 3
Task 1: Connect the Camera 4
Task 2: Connect the Codec 4
Lab 2-2: Registering the Cisco TelePresence Endpoint 6
Activity Objective 6
Visual Objective 6
Required Resources 6
Task 1: Register the Codec with Cisco Unified Communications Manager 7
Task 2: Configuring Cisco TelePresence User Interface Java MIDlet 9
Task 3: Register the Cisco Unified IP Phone 7970 with Cisco Unified Communications Manager
10
Task 4: Cisco TelePresence Initial System Check 11
Lab 2-3: Completing a Cisco TelePresence Call Between Two Endpoints 15
Activity Objective 15
Visual Objective 15
Required Resources 15
Task 1: Complete TelePresence Calls 15
Task 2: Manage Cisco TelePresence System Options 16
Lab 3-1: Performing an NPA Using VSAA 17
Activity Objective 17
Visual Objective 17
Job Aids 18
Required Resources 18
Task 1: Preparing Bootable VSAA USB Drive (Optional) 18
Task 2: Configuring the VSAA 20
Task 3: Running a Test by Using the VSAA 21
Task 4: Sample VSAA Report 22
Lab 3-2: Performing an NPA Using IP SLA 28
Activity Objective 28
Visual Objective 28
Required Resources 28
Command List 29
Task 1: Program the IP SLA Agent 29
Lab 4-1: Configuring the Cisco TelePresence Multipoint Switch 32
Activity Objective 32
Visual Objective 32
Required Resources 32
Task 1: Create SIP Trunk from Cisco Unified Communications Manager to Cisco TelePresence
Multipoint Switch 32
Task 2: Configure the Cisco TelePresence Multipoint Switch 34
Task 3: Configure Cisco TelePresence Multipoint Switch Static and Ad Hoc Meetings 34
Task 4: Complete an Ad Hoc Meeting 35
Task 5: Complete a Static Meeting 36
 Lab 4-2: Using the Cisco TelePresence Manager Prequalification Assistant Tool 37
Activity Objective 37
Visual Objective 37
Required Resources 38
Task 1: Install and Configure the Cisco TelePresence Manager Prequalification Assistant 38
Task 2: Configure and Run the Cisco TelePresence Manager Prequalification Assistant Tests 38
Lab 4-3: Configuring Cisco TelePresence Manager, Cisco Unified Communications Manager, and
Microsoft Exchange Service Accounts 42
Activity Objective 42
Visual Objective 42
Required Resources 42
Task 1: Configure CCMAppuser in Cisco Unified Communications Manager 42
Task 2: Configure the Microsoft Exchange Super User 44
Task 3: Configure the Cisco TelePresence Manager Initial Setup 45
Lab 4-4: Adding Users to Exchange Server 48
Activity Objective 48
Visual Objective 48
Required Resources 48
Task 1: Add Site as a New User 49
Task 2: Access the Inbox of the New User via Outlook Web Access 56
Lab 4-5: Configuring Scheduled Meetings 60
Activity Objective 60
Visual Objective 60
Required Resources 60
Task 1: Scheduled Meetings and Cisco TelePresence Multipoint Switch Management 60
Lab 4-6: Enabling Cisco Unified Video Advantage 63
Activity Objective 63
Visual Objective 63
Required Resources 63
Command List 63
Job Aids 63
Task 1: Manually Add and Configure an IP Communicator Soft Phone 64
Task 2: Enabling Video Capabilities 65
Task 3: Installing Cisco Unified Video Advantage 65
Task 4: Checking the Cisco Unified Video Advantage Connections and Video Signal Quality 66
Lab 4-7: Configuring the Cisco Unified Videoconferencing MCU with SIP 67
Activity Objective 67
Visual Objective 67
Required Resources 68
Task 1: Create a SIP Trunk from Cisco Unified Communications Manager to Cisco Unified
Videoconferencing MCU 68
Task 2: Configure Route Pattern for SIP Trunk from Cisco Unified Communications Manager to
Cisco Unified Videoconferencing MCU 69
Task 3: Configure SIP Trunk from Cisco Unified Videoconferencing MCU to Cisco Unified
Communications Manager 70
Task 4: Configure the Cisco TelePresence Multipoint Switch Static Meeting to Support Interop
Using SIP 71
Task 5: Complete a Static Meeting 72
Lab 4-8: Configuring the Cisco TelePresence Recording Server 73
Activity Objective 73
Visual Objective 73
Required Resources 74
Task 1: Create a SIP Trunk from Cisco Unified Communications Manager to Cisco
TelePresence Recoding Server 74
Task 2: Configure Route Pattern for SIP Trunk 75
Task 3: Verify the Codec Configuration in Cisco Unified Communications Manager for the Cisco
TelePresence Recording Server 76
Task 4: Verify the Cisco TelePresence Recording Server Configuration 76
Task 5: Record and Playback on the Cisco TelePresence Recording Server Configuration 78

ii Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Optional Labs 80
Lab: Using RRA Measuring and Test Equipment 80
Activity Objective 80
Visual Objective 80
Required Resources 80
Task 1: Equipment Inventory 82
Task 2: Equipment Power Check 82
Lab: Performing an RRA Environmental Assessment 87
Activity Objective 87
Visual Objective 87
Required Resources 89
Reference Tables 89
Task 1: Identifying, Measuring and Recording the Physical Attributes 91
Lab: Measuring RRA Acoustics and Illumination Measurement 95
Activity Objective 95
Visual Objective 95
Required Resources 95
Task 1: Measure and Record HVAC Noise 95
Task 2: Measure and Record Ambient Audio Noise 100
Task 3: Measure and Record Reverberation Time (RT60) 103
Task 4: Measure and Record Room Illumination 109
Lab: Programming the Codec 112
Activity Objective 112
Visual Objective 112
Job Aids 113
Command List 114
Required Resources 114
Task 1: Program the Codec 114
Task 2: Verify the Switchport Connected to the Codec (Optional) 117
Lab: Tuning the Cisco TelePresence Cameras and Testing Audio 119
Activity Objective 119
Visual Objective 119
Required Resources 119
Job Aids 119
Task 1: Preparing Cisco TelePresence for Tuning Cameras 120
Task 2: Tuning the Camera with a Target 121
Task 3: Test Speakers and Microphones 123

 2011 Cisco Systems, Inc. Implementing Cisco TelePresence Solutions (ITS) v1.1 iii
iv Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 ITS

Lab Guide

Overview
This guide provides the instructions and tools that are required to complete the lab activities for
the Cisco TelePresence course.

Outline
This guide includes the these activities:
 Lab 1-1: Cisco TelePresence Demonstration to EBC (Optional)
 Lab 2-1: Assembling the Endpoints
 Lab 2-2: Registering the Cisco TelePresence Endpoint
 Lab 2-3: Completing a Cisco TelePresence Call Between Two Endpoints
 Lab 3-1: Performing an NPA Using VSAA
 Lab 3-2: Performing an NPA Using IP SLA
 Lab 4-1: Configuring the Cisco TelePresence Multipoint Switch
 Lab 4-2: Using the Cisco TelePresence Manager Prequalification Tool
 Lab 4-3: Configuring Cisco TelePresence Manager, Cisco Unified Communications
Manager, and Microsoft Exchange Service Account
 Lab 4-4: Adding Users to Exchange Server
 Lab 4-5: Configuring Scheduled Meetings
 Lab 4-6: Enabling Cisco Unified Video Advantage
 Lab 4-7: Configuring the Cisco Unified Videoconferencing MCU with SIP
 Lab 4-8: Configuring the Cisco TelePresence Recording Server
 Optional Labs
Lab 1-1: Cisco TelePresence Demonstration to
EBC (Optional)
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will experience a Cisco TelePresence room demonstration. After
completing this activity, you will be able to meet this objective:
 Spend 30 minutes experiencing a Cisco TelePresence call across Cisco TelePresence
System 3000

Visual Objective
There is no visual objective for this lab.

Required Resources
These are the resources and equipment that you will need to complete this activity:
 Two Cisco TelePresence 3000 systems

Task 1: Start a Cisco TelePresence Call Between Two Cisco

TelePresence 3000 Systems
The goal of this task is to demonstrate the Cisco TelePresence experience.

Activity Procedure
Complete these steps:

Step 1 Examine the installation of the Cisco TelePresence system. Identify items that might
interfere with the ability of the endpoint to create the illusion of sitting in the same
room with remote participants.

Step 2 Observe lighting dynamics in the room. Do any items seem washed out or too dark?

Step 3 Listen to the acoustics of the room. Do any sounds emanate from outside of the
room?

Step 4 Examine the dynamics of eye gaze.

Activity Verification
You have completed this task when you attain this result:
 You have experienced a Cisco TelePresence call.

2 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 2-1: Assembling the Endpoints
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will assemble the components that are required for the Cisco TelePresence
lab environment. After completing this activity, you will be able to meet these objectives:
 Complete the physical assembly and connectivity of the HD Cisco TelePresence camera
 Complete the physical connection of the codec to the remaining Cisco TelePresence node
components

Visual Objective
The figure illustrates what you will assemble in this activity.

Codec Connectivity
Auxiliary Camera Network
Speaker

Monitor
Microphone Camera

Cisco IP Phone 7970

Power
Network

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1.1—LG-4

Required Resources
These are the resources and equipment that you will need to complete this activity:
 Six Cisco TelePresence System 1000 codecs
 Six HD cameras
 Six Cisco TelePresence speakers
 Six microphones
 6 HDMI cables
 6 HDMI-to-DVI cables
 12 power cords

© 2011 Cisco Systems, Inc. Lab Guide 3

  48 Ethernet patch cables
 Six laptops with Microsoft Internet Explorer 4.0 or later
 Six Cisco Unified IP Phones 7970 or 7975
 One Cisco Catalyst switch
 DHCP server

Task 1: Connect the Camera

Complete the physical assembly and connectivity of the HD Cisco TelePresence camera.

Activity Procedure
Complete these steps:

Step 1 Connect the camera head-end to the camera junction box.

Note This connection should have already been made from the factory. These components
cannot be mixed or interchanged.

Step 2 Mount the camera mounting bracket and place the assembly above the 1080p
monitor. Some students will have a Cisco TelePresence System 3000 cluster pre-
mounted.

Note Because this is a lab environment camera, mounting will not be representative of a
production environment.

Step 3 Connect the camera junction box to the codec, by using the HDMI-to-DVI cable.
Step 4 Connect the camera junction box to the codec, by using an Ethernet patch cord.

Note The codec provides power to the camera through the PoE connection.

Activity Verification
You have completed this task when you attain this result:
 You have verified that the camera has power, by examining the Ethernet Connection LED
on the camera junction box.

Task 2: Connect the Codec

Complete the physical connection of the codec to the remaining Cisco TelePresence node
components.

Activity Procedure
Complete these steps:

Step 1 Connect the Speaker enclosure to the codec, by using the ¼-in. jack to spade
connector cable. You may place the enclosure on the table or the floor.

4 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Note Try to position the speaker away from other pods to minimize audio feedback during the lab.

Step 2 Connect the microphone to the codec. The microphone is directional, so be sure to
place it near the area where the calls will be made.

Step 3 Connect the monitor to the codec, by using the DVI to HDMI cable. Set the input
selector on the Dell UltraSharp 2407WFP s to 2.
Step 4 Connect the codec to the class Core switch, as shown in the table “Codec
Connectivity to Core Switch,” using Ethernet.

Table 1. Codec Connectivity to Core Switch

Location Switch Port

Site 1 fa0/2

Site 2 fa0/4

Site 3 fa0/6

Site 4 fa0/8

Site 5 fa0/10

Site 6 fa0/12

Step 5 Power on the codec. Examine the power-on self-test, consisting of small green
circles numbered 1 to 6, found on the bottom left of the screen. The green light on
the front-top of the codec should also blink red and green.

Activity Verification
You have completed this task when you attain this result:
 You have verified that all cables are connected correctly to the codec and that the codec
powers on.

© 2011 Cisco Systems, Inc. Lab Guide 5

Lab 2-2: Registering the Cisco TelePresence
Endpoint
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will configure Cisco Unified Communications Manager to recognize the
call components of the Cisco TelePresence system. After completing this activity, you will be
able to meet these objectives:
 Configure the codec in Cisco Unified Communications Manager to have a shared line with
the Cisco Unified IP Phone 7970 or 7975
 Configure the Cisco Unified IP Phone 7970 or 7975 to subscribe to the Cisco TelePresence
MIDlet service in Cisco Unified Communications Manager
 Configure the Cisco Unified IP Phone 7970 or 7975 in Cisco Unified Communications
Manager
 Run the initial system check for the Cisco Unified IP Phone 7970 or 7975

Visual Objective
The figure illustrates what you will accomplish in this activity.

Topology Learner Pod View (Pod 1)

Cisco Catalyst
3750e Switch Cisco Un if ied CM
172.16.10 .100/24
Cisco 2801 ISR VLAN 10
Cisco Un ity/Exchange/D HCP
172.16.10 .101/24
To Other Pods
Cisco T elePresence
Multipoint Switch
172.16.10 .102/24

Cisco T elePre sence

Manage r
172.16. 10.99/24
Site 1 Codec Site 2 Codec
Cisco Un if ied
1000 2000
Vide ocon fere ncing
172.16.10.10/24 172.16.10.20/24 172.16.10 .103/24

Cisco IP Phone 7970 Cisco T elePresence

Cisco IP Phone 7970
Recording Server
1000 2000 172.1 6.10.104/2 4
172.16.10.?/24 172.16.10.?/24

IP Communicator IP Communicator
1001 2001
172.16.10.?/24 172.16.10.?/24

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1.1—LG-5

Required Resources
These are the resources and equipment that you need to complete this activity:
 Cisco TelePresence lab equipment

6 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Task 1: Register the Codec with Cisco Unified Communications
Manager
Configure the codec in Cisco Unified Communications Manager to have a shared line with the
Cisco Unified IP Phone 7970 or 7975.

Caution Ensure that Cisco Unified Communications Manager provides enough bandwidth in the
default region to support Cisco TelePresence calls.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to Cisco Unified
Communications Manager at https://172.16.p0.100/ccmadmin, where p is the pod
number. Click Yes in the dialog box that is presented. Enter a username admin and
a password ciscoLab123.

If Internet Explorer does not accept the Security Certificate, follow these steps:

1. Open an Internet Explorer browser window.

2. Enter the Cisco Unified Communications Manager address of
https://172.16.p0.100/ccmadmin, where p is the pod number.
3. When the security alert window appears, click View Certificate.
4. Click Details on the Certificate pop-up window.
5. Click Copy to File.
6. Click Next, and leave the default DER encoded binary X.509(.CER).
7. Click Next.
8. Pick a folder and enter ccm-cert as the filename from Browse field.
9. Click Save.
10. Click Next, click Finish, and then click OK.
11. Go to the folder and find the filename you just created. Change the filename
to ccm-cert.der.
Step 2 Add the codec from the device menu.

1. Choose Device > Phone.

2. Click the Add New button.

Step 3 From the Phone Type drop-down list, choose Cisco TelePresence 1000 (or the
model of your Cisco TelePresence system), and then click Next.

Step 4 Enter the following settings in the Phone configuration screen.

 MAC Address: Codec MAC address documented from previous lab or from
MAC address sticker
 Description : Codec – Site x (where x = site number, for example = site 1)
 Device Pool: Default

© 2011 Cisco Systems, Inc. Lab Guide 7

  Phone Button Template: Standard_Cisco_Telepresence
 Common Phone Profile: Standard Common Phone Profile
 Location: Hub_None
 Device Mobility Mode: Off
 Device Security Profile: Cisco TelePresence – Standard SIP Non-Secure
Profile
 SIP Profile: Standard SIP Profile
 Admin Web Access: enabled
 Room Name (from Exchange): siteX@demo.local (where x = site number; for
example, site1@demo.local)
 Maximum call duration (in minutes): 0
 Quality (per display): Highest Detail, Best motion: 1080p
 Presentation input device: None
 Presentation output device: None
 Idle Display: Default Detailed
 TelePresence Recording Server Address: 172.16.p0.104 (where p is the pod
number)
 Secure Shell Information: (use defaults)
 SNMP Configuration Parameters: (use defaults)
 SNMP Trap Receiver Parameters: (use defaults)
Step 5 Click Save.

Step 6 At the dialog box, click OK.

Step 7 Click Line [1] - Add a new DN.

Step 8 Enter the following information for the Directory Number Configuration screen
(accept defaults for any setting that is not specified here):
 Directory Number: x000 (where x = site number; for example, 1000 for site 1)
 Description: site x (where x = site number)
 Alerting Name: site x (where x = site number)
 ASCII Alerting Name: site x (where x = site number)
 Display (Internal Caller ID): site x (where x = site number)
 ASCII Display (Internal Caller ID): site x (where x = site number)

8 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
  Auto Answer: Auto Answer with Speakerphone
 Maximum Number of Calls: 2
 Busy Trigger: 1

Step 9 Click Save, and then click Reset.

Step 10 At the dialog box, click Reset.

Step 11 Click Close.

Activity Verification
You have completed this task when you attain this result:
 Cisco Unified Communications Manager confirms that the addition was successful by
displaying “Status: ready”.

Task 2: Configuring Cisco TelePresence User Interface Java

MIDlet
Configure the Cisco Unified IP Phone 7970 or 7975 to subscribe to the Cisco TelePresence
MIDlet service in Cisco Unified Communications Manager.

Activity Procedure
Complete these steps:
Step 1 From the classroom PC, open a web browser window to the Cisco Unified
Communications Manager Operating System Administration at
https://172.16.p0.100/cmplatform. Click Yes in the dialog box that is presented.
Enter a username admin and a password ciscoLab123.

Step 2 Choose Software Upgrades > TFTP File Management

Step 3 Verify that Cisco TelePresence MIDlets are located in the TFTP files. Enter
“TSPM.LB-1DEV.jad” and “TSPM.LB-1DEV.jar” in the dialogue box, and then
click Find.

Step 4 From the Navigation menu, choose Cisco Unified Serviceability, and then click
Go.

Step 5 Enter a username admin and a password ciscoLab123, and then click Login.

Step 6 Restart the TFTP Service. Choose Tools > Control Center - Feature Services
choose the Cisco TFTP service, and then click Restart.

Step 7 From the Navigation menu, choose Cisco Unified CM Administration, and then
click Go.
Step 8 Add the Cisco TelePresence MIDlet as a service. Choose Device > Device Settings
> Phone Services, and then click Add New.

Step 9 Enter the following for IP Phone Service Configuration:

 Service Name: TSPM.LB-1DEV
 ASCII Service Name: TSPM.LB-1DEV

© 2011 Cisco Systems, Inc. Lab Guide 9

  Service Description: TelePresence MIDlet Service
 Service URL: http://172.16.p0.100:6970/TSPM.LB-1DEV.jad
 Service Category: Java MIDlet
 Service Type: Standard IP Phone Service
 Service Vendor: Cisco (case sensitive)
 Enable: checked

Step 10 Click Save.

Task 3: Register the Cisco Unified IP Phone 7970 with Cisco

Unified Communications Manager
Configure the Cisco Unified IP Phone 7970 or 7975 in Cisco Unified Communications
Manager.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to the Cisco Unified
Communications Manager at https://172.16.p0.100/ccmadmin, where p is the pod
number. Click Yes in the dialog box that is presented. Enter a username admin and
a password ciscoLab123.

Step 2 Add the Cisco Unified IP Phone 7970 or 7975 from the device menu.
1. Choose Device > Phone.
2. Click the Add New button.

Step 3 From the Phone Type drop-down list, choose Cisco 7970 or 7975, and then click
Next.

Step 4 From the Device Protocol drop-down list, choose SIP, and then click Next.

Step 5 Enter the following settings on the Phone configuration screen:

 MAC Address: Phone MAC address documented from previous lab
 Description: Phone Site x (where x = site number)
 Device Pool: Default
 Phone Button Template: Standard 797x SIP
 Common Phone Profile: Standard Common Phone Profile
 Location: Hub_None
 Device Security Profile: Cisco 797x – Standard SIP Non-Secure Profile
 SIP Profile: Standard SIP Profile
 Authentication Server: http://172.16.p0.x0:8080/authenticate.html (where p =
pod number and x = site number)
 Idle Timer (seconds): 0
 Disable Speakerphone check box: checked
 Disable Speakerphone and Headset check box: checked

10 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
  PC Port: enabled
Step 6 Click Save, and then click OK in the dialog box.

Step 7 From the Related Links drop-down menu, choose Subscribe/Unsubscribe Service,
and then click Go.

Step 8 From the Select a Service drop-down menu, choose TSPM.LB-1.DEV, and then
click Next.
Step 9 Click Subscribe.

Step 10 Click Save and close the window.

Step 11 Add a directory number. Click Line [1] - Add a new DN.

Step 12 Verify or enter the following information on the Directory Number Configuration
screen:
 Directory Number: x000 (where x = site number; for example, 1000)
 Description: DN - site x (where x = site number)
 Alerting Name: site x (where x = site number)
 ASCII Alerting Name: site x (where x = site number)
 Click Save.

Note The screen will refresh.

 Display (Internal Caller ID): Site x (where x = site number)

 ASCII Display (Internal Caller ID): Site x (where x = site number)
 Maximum Number of Calls: 2
 Busy Trigger: 1

Step 13 Click Save, and then click Reset.

Step 14 At the dialog box, click Reset.

Step 15 Click Close.

Note Reset might take up to 5 minutes to restart the codec.

Task 4: Cisco TelePresence Initial System Check

After connecting a new IP phone and codec, you will be greeted by the initial system check.
This wizard might not appear if the codec and IP phone have an existing configuration.

© 2011 Cisco Systems, Inc. Lab Guide 11

Activity Procedure
Complete these steps:

Step 1 Verify that your IP phone has registered with Cisco Unified Communications
Manager and that it displays the correct DN and System Check screen.

Step 2 Press Next.

Step 3 The Display Test appears. You should notice a grey scale pattern presented on your
LCD monitor. Press Next at the Display Setup.

Step 4 The Camera Test appears. The cameras will loop back the video to the monitor.

1. Press Setup on the Camera Setup screen.

2. Hold a white sheet of paper in front of the camera lens and press the
WhtBalnce softkey.

3. Press the Focus Adj softkey and focus the camera until the red and green
bars are approximately the same length.

4. Verify that the camera is working properly, and then press Next at the
Camera Setup screen.

5. Press Next at the Camera Verification screen.

12 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 5 Press Auto or Manual at the Speaker Setup screen. You should hear a tone through
your speaker.

Verify that the speakers are working properly, and then press Next at the Speaker
Setup screen.

Step 6 Speak into or tap on the microphone and verify that the meter on the Microphone
Setup screen registers your voice. Press Next on the Microphone Setup screen.

Step 7 Press Next on the Projector Setup screen.

Step 8 Press Next on the Adjust VGA Input Device screen.

Step 9 The setup is now complete. Press the Yes softkey to configure the system to use
Cisco Unified Communications Manager. Click Next to complete system check.

© 2011 Cisco Systems, Inc. Lab Guide 13

Activity Verification
You have completed this task when you attain this result:
 You see the XML menu that is to be used to establish a Cisco TelePresence call.

14 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 2-3: Completing a Cisco TelePresence Call
Between Two Endpoints
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will establish a call between two Cisco TelePresence endpoints. After
completing this activity, you will be able to meet these objectives:
 Complete a call between partner sites: Site1 to Site2 and Site3 to Site4
 Manage Cisco TelePresence call and system features

Visual Objective
The figure illustrates what you will accomplish in this activity.

Manual TelePresence Calling Screen

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1.1—LG-6

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence room or Cisco TelePresence lab equipment

Task 1: Complete TelePresence Calls

Complete a call between partner sites: Site1 to Site2, and Site3 to Site4

© 2011 Cisco Systems, Inc. Lab Guide 15

Activity Procedure
Complete these steps:

Step 1 Ensure that you have a Manual TelePresence Calling Screen display, as shown in the
visual objective.

Note This screen might differ on your phone, depending on your phase of installation. Your phone
might display the Conference schedule. If so, press the Manual softkey to exit.

Step 2 Press the New Call softkey or the Off-Hook icon on the touchscreen.

Step 3 Dial the number of the partner site: y000 (where y is your partner site).

Step 4 Press the Dial softkey.

Activity Verification
You have completed this task when you attain this result:
 You have heard and seen the remote site.

Task 2: Manage Cisco TelePresence System Options

Manage Cisco TelePresence call and system features.

Activity Procedure
Complete these steps:

Step 1 Lower the speaker volume during a call.

Step 2 Add speed dials.

Step 3 Discover call statistics.

Step 4 Lower the call quality to Good Motion: 720p.

Step 5 Raise the call quality to Best Motion: 1080p.

Activity Verification
You have completed this task when you attain this result:
 You have modified Cisco TelePresence call and system features.

16 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 3-1: Performing an NPA Using VSAA
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will perform an NPA using VSAA. After completing this activity, you will
be able to meet these objectives:
 Create a bootable USB flash drive for VSAA
 Configure the VSAA with an IP address and NTP, and verify connectivity
 Run a test between two sites using the VSAA
 View a sample VSAA report

Visual Objective
The figure illustrates what you will accomplish in this activity.

VSAA Location VSAA IP

Address
Site1 172.16.10.111

Site2 172.16.10.112
Site3 172.16.10.113

Site4 172.16.20.114
Site5 172.16.20.115
Site6 172.16.20.116

PC1 PC2
172.16.10.11x/24 172.16.10.11y/24

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1.1—LG-8

© 2011 Cisco Systems, Inc. Lab Guide 17

Job Aids
The table provides VSAA IP addresses.

VSAA IP Addresses

Pod Site VLAN VSAA IP Default Gateway

Address

1 Site 1 10 172.16.10.111 172.16.10.1

1 Site 2 10 172.16.10.112 172.16.10.1

1 Site 3 10 172.16.10.113 172.16.10.1

2 Site 4 20 172.16.20.114 172.16.20.1

2 Site 5 20 172.16.20.115 172.16.20.1

2 Site 6 20 172.16.20.116 172.16.20.1

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence room or Cisco TelePresence lab equipment
 USB flash drive
 Files downloaded from the Partner portal

Task 1: Preparing Bootable VSAA USB Drive (Optional)

In this task, you will create a bootable VSAA USB drive.

Activity Procedure
Complete these steps:

Step 1 Log into the Partner portal at https://ciscotelepresence.webexone.com/.

Step 2 Use the following path to download the file named Fedora-10-i686-live.iso to your
laptop:
Group Documents > CTS Automation Services > Network Path
Assessment > VSAA Software Images
Step 3 Download the file named liveusb-creator-2.7.21-FC10.zip to your laptop and unzip
the file.

Step 4 Open a command-prompt window and change to the directory in which you
expanded the zip file.

Step 5 Insert your flash drive into a USB socket on your laptop.

Step 6 Change to the tools directory and execute HPUSBFW.EXE. To execute this
command, you need administrative access to the laptop.

18 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 7 Choose FAT32 from the File System list box, and enter KNOPPIX as the volume
label. Ensure that the shown device makes sense and is the correct flash drive, and
then click Start. When the formatting has finished, click the Close button to exit the
formatter.

Step 8 Change to the liveusb-creator-2.7.21-FC10 directory (up one level from the tools
directory) and execute the liveusb-creator.exe file.

Step 9 Browse to the location where you saved the file (F10-i686-Live.iso selected).

Step 10 Move the Persistent Storage slider so that it reads exactly 2047 Mb. You can use the
arrow keys to fine-tune the slider.

Step 11 Ensure that the proper target device is shown and that it matches the drive letter of
your USB device, and then click Create Live USB. You will see a status message
similar to the following:
F10-i686-Live.iso selected
Verifying filesystem…
Extracting live image to USB device…
Creating 2047 Mb persistent overlay...
Configuring and installing bootloader…
Complete! (0:06:52)
Step 12 After you have successfully created the live USB, close the Fedora LiveUSB Creator
window. When you close the window, an error message appears. You can simply
ignore the message and click OK.

Step 13 Change back to the tools directory and enter live-overlay-installer.exe --out E:
(where E: is the target USB device); for example:
C:\TEMP\liveusb-creator-2.7\tools>live-overlay-installer.exe –
-out E:
USB Drive selected is drive E:
Found overlay file e:/LiveOS/overlay-KNOPPIX-C0EB-608D. Size =
2146435072
Starting replacement of liveoverlay. This will take a few
minutes
rawwrite dd for windows version 0.5.
Written by John Newgibin <jn@it.swin.edu.au>
This program is covered by the GPL. See copying.txt for
details
2,146,435,072 100%
2047+0 records in
2047+0 records out
Step 14 Eject the USB flash drive and insert it into the computer that you will use to run the
test.

Step 15 Boot into the Fedora operating system by using the USB flash drive. You will need
to press F12 (platform dependent, check BIOS settings for boot options) to get a list
of boot devices. Choose the USB device, and then press Enter.

© 2011 Cisco Systems, Inc. Lab Guide 19

 Step 16 After Fedora is loaded, click Log In.

Activity Verification
You have completed this task when you attain this result:
 You can boot into the Fedora operating system by using the USB flash drive that you
created.

Task 2: Configuring the VSAA

In this task, you will configure the VSAA with an IP address and NTP, and you will verify
connectivity.

Activity Procedure
Complete these steps:

Step 1 Choose System > Administration > Network to open the Network Configuration
window.

Step 2 Enter the password tpc1sc0.

Step 3 On the Devices tab, double-click the interface that shows a status of Active.

Step 4 Configure the IP address, click OK, and click Activate. Click Yes to make changes,
and then click OK. Close the Network Configuration window.

Note There will be eight named interfaces, from eth0 to eth7. Configure all of the interfaces with
the same IP address information if you are using a static IP address. If you are using DHCP,
make sure that all interfaces are set the same. This configuration is required because
various laptops use different Ethernet interface device names.

Step 5 Choose Applications > System Tools > Terminal.

Step 6 After opening the terminal window, become root (su-) and enter the password
tpc1sc0. If you are accessing the system remotely, use SSH to log into the USB
flash drive as root.

Step 7 From the terminal window, enter service network restart.

Step 8 Verify connectivity between the two sites that you will be testing.

Step 9 Configure the NTP server by using the vi editor:

 Enter vi /etc/ntp.conf. Comment out the existing servers by using the hash (#)
sign, and add server x.x.x.x, where x.x.x.x is the NTP server on the internal
network.
 Enter i to start making changes to the file.
 To save the file press Esc, enter :wq, and press Enter.

Step 10 Restart the NTP daemon by entering the service ntpd restart command.

20 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 11 Issue the ps –ef | grep ntpd command to verify that the NTP service is running.

Step 12 Use the ntpdc –s –n and ntpstat commands to check the status of the NTP server
synchronization. Verify that “ntpstat” shows the synchronized time before you start
the tests. Synchronizing with the NTP server might take a few minutes.

Note You must use the same NTP server on all agents, so the NTP server you choose must be
accessible from all endpoints.

Activity Verification
You have completed this task when you attain these results:
 You have configured an IP address on the VSAA and have verified connectivity.
 You have configured NTP and have verified that the time is synchronized.

Task 3: Running a Test by Using the VSAA

In this task, you will run a test between two sites by using the VSAA.

Activity Procedure
Complete these steps:

Step 1 Disable the Linux GUI by entering the command init 3 at the terminal window
prompt.
Step 2 Log into the CLI as root.

Step 3 Change to the /usr/local/mtaa/etc/profiles directory.

Note Avoid running any other programs on the PC that is running the VSAA tests, and always
view the test status from another PC.

Step 4 Run the test between two sites in your pod. From the terminal window, enter
/usr/local/mtaa/bin/vsaa --ep1 ip_address1 --ep2 ip_address2 --profile cts1000-
1080p-best-10min.txt –createep; for example:
[root@localhost profiles]# /usr/local/mtaa/bin/vsaa --ep1
172.16.10.111 --ep2 172.16.10.112 --profile cts1000-1080p-
best-10min.txt --createep
/usr/local/mtaa/bin/restart --force --ip 172.16.10.111
VSAA Restarted

/usr/local/mtaa/bin/restart --force --ip 172.16.10.112

VSAA Restarted

running command: bin/mtaaTestClient -p cts1000-1080p-best-

10min.txt -d 172.16.10.111 -s 172.16.10.112
>/usr/local/mtaa/log/vsaa-5774-0 &

© 2011 Cisco Systems, Inc. Lab Guide 21

 running command: bin/mtaaTestClient -p cts1000-1080p-best-
10min.txt -d 172.16.10.112 -s 172.16.10.111
>/usr/local/mtaa/log/vsaa-5774-1 &
Tests started

Note To run the test, you must have configured the VSAA on the other site that you want to test.

Step 5 After about 10 minutes, use the ls -l command to check the

/usr/local/mtaa/data/crypt_results folder. You should see data files with non-zero file
sizes. If the size of the files is still zero, then the test is still running.

Step 6 After the test is complete, log into the VSAA by using SFTP or FTP from another
PC. Log in with the username vsaa and password tpc1sc0.
Step 7 Go to /usr/local/mtaa/data/crypt_results. Set the FTP transfer mode to Binary.

Step 8 Transfer the data files to your computer. Enter mget *.* and press Enter. When
asked to copy the file press y and then press Enter.
Step 9 Upload these files to the Partner portal.
Group Documents > CTS Automation Services > {Partner Name} >
{Customer Name}

Activity Verification
You have completed this task when you attain these results:
 You have performed a test between two sites by using the VSAA.
 You have transferred the data files to your computer.

Task 4: Sample VSAA Report

The following is a sample VSAA report from Cisco.

Activity Procedure
Complete these steps:
Step 1 Review the following sample VSAA report.

Note This report is created by using the data files that you collected from the VSAA after it was
uploaded to the Partner portal.

22 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
© 2011 Cisco Systems, Inc. Lab Guide 23
24 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
© 2011 Cisco Systems, Inc. Lab Guide 25
26 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Activity Verification
You have completed this task when you attain this result:
 You have reviewed the sample VSAA report.

© 2011 Cisco Systems, Inc. Lab Guide 27

Lab 3-2: Performing an NPA Using IP SLA
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will configure an IP SLA agent and responder to generate traffic for latency
jitter and loss analysis. After completing this activity, you will be able to meet this objective:
 Configure an operation number for each traffic profile that is to be tested

Visual Objective
The figure illustrates what you will accomplish in this activity.

IP SLA

IP SLA Agent IP SLA Responder

172.16.p0.105/24 172.16.p0.1/24
Cisco 2801 ISR Cisco Catalyst 3560 Switch

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1.1—LG-9

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco 2801 Integrated Services Router with Cisco IOS Release 12.4(25) firmware

28 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Command List
The table describes the commands that you will use in this activity.

Router Commands

Command Description

telnet 172.16.p0.105 Uses Telnet to connect to the class IP SLA Agent

ip sla operation number Begins configuration for an IP SLA operation and enters
IP SLA configuration mode

udp-jitter dest-ip port num-packets Configures the IP SLA operation as a UDP jitter operation
num interval msec and enters UDP jitter configuration submode; interval
defines the time between each packet

tos tos udp-jitter subcommand raw value for tos byte as

represented in decimal; for example af41 = ToS 136

frequency sec Time between each operation

request-data-size bytes Generated traffic size, in bytes

ip sla schedule operation number Configures the scheduling parameters for an individual IP
start-time now SLA operation

ip sla responder Enables the IP SLA Responder

show ntp status Displays status for NTP

Task 1: Program the IP SLA Agent

Configure an operation number for each traffic profile that is to be tested. The test is based on
the UDP-Jitter SLA operation.

Activity Procedure
Complete these steps:

Step 1 Use Telnet to connect to the IP SLA responder at 172.16.p0.1. Log in by using the
username admin and password ciscoLab123.
Step 2 Identify the reference server that is being used by NTP.
Server:_____________________

Step 3 Telnet to the IP SLA agent at 172.16.p0.105. Log in by using the username admin
and password ciscoLab123.

Step 4 Identify the reference server that is being used by NTP.

Server:_____________________ Verify that the NTP server that is used by the
agent and the responder are the same.

Step 5 Configure four IP SLA UDP jitter operations, using characteristics that are based on
the following traffic profiles. The operation number for the traffic profiles should
follow the scheme of X1 (X=site); for example, Site 2 configuring an IP SLA for Site
3 would configure ip sla 21.

1. ip sla X1 (where X = site number)

 destination ip: 172.16.p0.1 (where p= pod number)

© 2011 Cisco Systems, Inc. Lab Guide 29

  port: 328X1 (where X = site number)
 number of packets: 1500
 interval: 15
 size: 256
 DSCP: cs4 (convert to ToS)
 frequency: 10
 tag: TelePresence_Video_Small

2. ip sla X2 (where X = site number)

 destination ip: 172.16.p0.1 (where p = pod number)
 port: 328X2 (X = site number)
 number of packets: 3000
 interval: 30
 size: 960
 DSCP: cs4 (convert to ToS)
 frequency: 10
 tag: TelePresence_Video_Medium

3. ip sla X3 (where X = site number)

 destination ip: 172.16. p0.1 (where p = pod number)
 port: 328X3 (where X = site number)
 number of packets: 5625
 interval: 8
 size: calculate the expected number of bytes a Cisco TelePresence
System 3000 would normally send in 8 msec and enter it here.
 DSCP: cs4 (convert to ToS)
 frequency: 10
 tag: TelePresence_Video_Large

4. ip sla X4 (where X = site number)

 destination ip: 172.16.p0.1 (where p = pod number)
 port: 328X4 (where X = site number)
 number of packets: 1000
 interval: 10
 size: 200
 DSCP: cs4 (convert to ToS)
 frequency: 10
 tag: TelePresence_Audio

30 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Note When the Cisco TelePresence codec is used as an IP SLA responder, only the ports 32700
through 33000 are supported.

Step 6 Schedule all IP SLA operations that your pod configured to start now.

Step 7 Wait 5 to 10 minutes for an appropriate sample, and then examine the findings.

Note Readings for a deployment environment should be examined over the course of several
weeks.

Step 8 Complete the following:

1. Statistics for operation p1 in either direction:

 Maximum latency:___
 Maximum jitter:___
 Maximum loss: ___
2. Statistics for operation p2 in either direction:
 Maximum latency:___
 Maximum jitter:___
 Maximum loss: ___

3. Statistics for operation p3 in either direction:

 Maximum latency:___
 Maximum jitter:___
 Maximum loss: ___

4. Statistics for operation p4 in either direction:

 Maximum latency:___
 Maximum jitter:___
 Maximum loss: ___
Step 9 Examine the previous findings and list the highest results for latency, jitter, and loss.
 Maximum latency:___
 Maximum jitter:___
 Maximum loss: ___

Activity Verification
You have completed this task when you attain this result:
 You can successfully produce a reading for latency, jitter, and loss between an IP SLA
responder and agent.

© 2011 Cisco Systems, Inc. Lab Guide 31

Lab 4-1: Configuring the Cisco TelePresence
Multipoint Switch
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will configure the Cisco TelePresence Multipoint Switch to allow multiple
participants (speakers) per call. After completing this activity, you will be able to meet these
objectives:
 Add a SIP trunk and a route pattern to connect Cisco Unified Communications Manager to
the Cisco TelePresence Multipoint Switch
 Configure Cisco TelePresence Multipoint Switch system settings
 Configure static and ad hoc meetings
 Initiate an ad hoc meeting
 Initiate a static meeting

Visual Objective
There are no visual objectives for this lab.

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence Multipoint Switch

Task 1: Create SIP Trunk from Cisco Unified Communications

Manager to Cisco TelePresence Multipoint Switch
In this task, you will add a SIP trunk and a route pattern to connect Cisco Unified
Communications Manager to the Cisco TelePresence Multipoint Switch.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to Cisco Unified Cisco
Unified Communications Manager at https://172.16.p0.100/ccmadmin. Click Yes
in the dialog box that appears. Enter the username admin and the password
ciscoLab123.

Step 2 Follow these steps to add a sip trunk from the Device menu:

1. Choose Device > Trunk.

2. Click Add New.

32 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 3. From the Trunk Type drop-down list, choose Sip Trunk. After this step, the
page will reload.

4. Click Next.

Step 3 Enter the following information in the Device Information window:

 Device Name: ctms-trunk
 Description: ctms trunk
 Device Pool: Default

Step 4 Enter the following SIP information:

 Destination Address: 172.16.p0.102
 Destination Port: 5060
 Presence Group: Standard Presence group
 SIP Trunk Security Profile: Non Secure SIP Trunk Profile
 SIP Profile: Standard SIP Profile

Step 5 Click Save.

Note Only the first group to complete this step will succeed. Other groups will receive an error
when saving.

Step 6 Follow these steps to modify the SIP Trunk Security Profile:
1. Choose System > Security Profile > SIP Trunk Security Profile

2. Click Find.

3. Click Non Secure SIP Security Profile.

4. From the Outgoing Transport Type list box, choose TCP.

5. Click Save and then click Reset.

6. Click Restart in the dialog box, and then click Close.

Note Only the first group to complete this step will succeed. Other groups will receive an error
when saving.

Step 7 Follow these steps to create a new route pattern for the SIP trunk:

1. Choose Call Routing > Route\Hunt > Route Pattern.

2. Click Add New.

Step 8 Enter the following information for route pattern under Pattern Definition:
 Route Pattern: px00[0-9] (where p = pod number and x = site number; for
example, Pod 1 Site 2 = 1200[0-9])
 Gateway/Route List: ctms-trunk
 Call Classification: OnNet

© 2011 Cisco Systems, Inc. Lab Guide 33

  Uncheck: Provide Outside Dialtone

Step 9 Click Save.

Task 2: Configure the Cisco TelePresence Multipoint Switch

In this task, you will add and configure the properties of a new Cisco TelePresence Multipoint
Switch.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to the Cisco TelePresence
Multipoint Switch at https://172.16.p0.102/, where p is the pod number. Enter the
username admin and the password ciscoLab123.
Step 2 Choose System Configuration > System Settings, and then click the Access
Settings tab. Enter the following values in the Access settings window:
 Route Pattern Start: p0000 (where p is the pod number; for example, Pod 1 =
10000)
 Route Pattern End: p9999 (where p is the pod number, for example, Pod 1 =
19999)
 Access Name: ctms-trunk
Step 3 Click Apply.
Step 4 Choose System Configuration > CUCM Settings to configure Cisco Unified
Communications Manager Settings. Enter the following values in the CUCM
Settings window:
 CUCM1: 172.16.p0.100 (where p = pod number)
 SIP Port: 5060
Step 5 Click Apply.

Task 3: Configure Cisco TelePresence Multipoint Switch Static

and Ad Hoc Meetings
In this task, you will be able to configure static and ad hoc meetings.

Activity Procedure
Complete these steps:

Step 1 To configure the default settings for meetings, choose Meetings Management >
Default Setting. The default settings are applied to all static and ad hoc meetings.
You may change any of these settings except the Quality setting. If you lower the
Quality setting, calls will fail because all Cisco TelePresence System endpoints in
the lab are set for 1080p. Enter the following values on the Default Settings screen:
 Switching Policy: Speaker
 Maximum Rooms: 6
 Video Announce: Yes

34 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
  Quality: Highest Detail – 1080P

Step 2 Click Apply.

Step 3 Choose Meetings Management > Static Meetings and choose New to create a
static meeting to a specific DN. Enter the following values on the Static Meetings
screen:
 Access Number: px000 (where p = pod number and x = site number; for
example, Pod 2 Site 1 = 21000)
 Meeting Description: Static meeting px000 (where p = pod number and x = site
number)
 Switching Policy: Speaker
 Maximum rooms: 6
 Video Announce: Yes for even pods, No for odd pods
 Hosted Meeting: Yes for even pods, No for odd pods
 Hosted Room Number: x000 (where x = site number)
 Quality: Highest Detail – 1080P
 Interop: No

Step 4 Click Apply.

Step 5 Choose Meetings Management > Adhoc Meeting > Meeting Templates and
choose New to configure a template for a reoccurring ad hoc meeting. Enter the
following values on the Meeting Templates screen:
 Template Description: Site x Adhoc Template (where x = site number)
 Rooms: Enter all rooms to be called (for example, 1000, 2000, 3000)
 Meeting Description: Site x Simple Adhoc Meeting (where x = site number)
Step 6 Click Apply.

Task 4: Complete an Ad Hoc Meeting

In this task, you will be able to initiate dial-out meetings by selecting a template.

Activity Procedure
Complete these steps:

Step 1 Follow these steps to use a template to launch an ad hoc meeting:

1. Choose Adhoc Meeting > New Adhoc Meeting.

2. From the Meeting Template list box, choose Site x Adhoc Template.

3. Click Apply. See the next step before proceeding.

Step 2 Wait for other groups to complete before clicking OK.

Note Take turns with all four groups to verify success.

© 2011 Cisco Systems, Inc. Lab Guide 35

Activity Verification
You have completed this task when you attain this result:
 You can complete an ad hoc multipoint meeting.

Task 5: Complete a Static Meeting

In this task, you will be able to initiate dial-out meetings by manually entering CTS room
numbers.

Activity Procedure
Complete these steps:

Step 1 Take turns asking the other groups to dial your static meeting access number px000
(where p = pod number and x = neighbor site).

Activity Verification
You have completed this task when you attain this result:
 You can complete a static multipoint meeting.

36 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 4-2: Using the Cisco TelePresence Manager
Prequalification Assistant Tool
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will examine the use of the Cisco TelePresence Manager Assistant tool.
After completing this activity, you will be able to meet these objectives:
 Install the Cisco TelePresence Manager Prequalification Assistant
 Use the Cisco TelePresence Manager Prequalification Assistant to verify the proper
Microsoft Exchange Server, Cisco Unified Communications Manager, and LDAP settings

Visual Objective
The figure illustrates what you will accomplish in this activity.

© 2011 Cisco Systems, Inc. Lab Guide 37

Required Resources
These are the resources and equipment that are required to complete this activity:
 Student PC
 The Cisco TelePresence Manager Prequalification Assistant, CTSMan-PreQualification-
Assistant-Installer1-1.5.1.exe

Task 1: Install and Configure the Cisco TelePresence Manager

Prequalification Assistant
In this task, you will install the Cisco TelePresence Manager Prequalification Assistant.

Activity Procedure
Complete these steps:

Step 1 Double-click the CTSMan-PreQualification-Assistant-Installer1-1.5.1.exe file to

begin the installation process. After the Installer window appears, click
the Next button.

Step 2 Specify whether the application is to be a personal profile or can be used by others.
Click the Next button.
Step 3 Review and accept the destination folder defaults, and then click the Next button.

Step 4 Review the program folder destination, accept the defaults, and then click
the Next button.
Step 5 In the Start Installation window, review the folder information and if correct, click
the Next button.

Step 6 If you are ready to finalize the installation, click the Finish button. Choose the
option to start the Cisco TelePresence Manager Prequalification tool.

Step 7 After the Prequalification tool starts, choose System > Select Calendar Server and
choose Microsoft Exchange.

Task 2: Configure and Run the Cisco TelePresence Manager

Prequalification Assistant Tests
In this task, there are three Test Configuration forms (LDAP server, Calendar server, and Cisco
Unified Communications Manager). There are also three network environments (Exchange
calendar server, Domino calendar server, and no calendar server). The Test Configuration
forms are used to collect the data that is required to run the relevant tests for each network
environment. The following sections define the Test Configuration forms for each network
environment.

Activity Procedure
Complete these steps:

Step 1 Follow these steps to download the Cisco Unified Communications Manager x.509
certificate. (These steps are for Microsoft Internet Explorer 6.0):

38 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 1. Open an Internet Explorer window and browse to the Cisco Unified
Communications Manager at http://172.16.p0.100/ccmadmin (where p = pod
number).

2. When the security alert window appears, click View Certificate.

3. Click Details at the Certificate pop-up window.

4. Click Copy to File.

5. Click Next, and leave the default DER encoded binary X.509(.CER).

6. Click Next.

7. Browse to the desktop and enter ccm-cert as the filename.

8. Click Save.

9. Click Next, click Finish, and then click OK.

10. Go to the folder and find the filename you just created. Change the filename
to ccm-cert.der.

Step 2 Click the Unified CM tab.

Step 3 Complete the following:

 Host: 172.16.p0.100 (where p = pod number)
 Bind Mode: Secure
 Port: 8443
 Username: CCMAppuser
 Password: ciscoLab123
 Certificate: Browse and choose the ccm-cert.der file that was created in Step 1

Step 4 Verify the connection to Cisco Unified Communications Manager.

Step 5 Click the LDAP Server (Active Director) tab.

© 2011 Cisco Systems, Inc. Lab Guide 39

 Step 6 Complete the following:
 Host: 172.16.p0.101 (where p = pod number)
 Bind Method: Normal
 Port: 3268
 Default Context: DC=demo,DC=local
 Username: cn=admin,cn=users
 Password: ciscoLab123
 Connection Pool Size: 1
 User Containers: Users
 Scheduler Username: sitex (where x = site number)
 Scheduler Password: ciscoLab123

Step 7 Verify the connection to LDAP.

Step 8 Click the Calendar Server (Microsoft Exchange) tab.

40 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 9 Complete the following:
 Host: 172.16.p0.101 (where p = pod number)
 Bind Method: Normal
 Port: 80
 SMTP LHS: tpsuper
 Password: ciscoLab123
 Logon Name: (leave blank)
 Domain Name: demo.local
 Room Subscriptions: Add your site to the list of room subscriptions

a. sitex (where x = site number)

Step 10 Verify the Exchange Server connectivity.

Activity Verification
You have completed this task when you attain this result:
 You have successfully verified connectivity for Cisco Unified Communications Manager,
LDAP, and Exchange Server.

© 2011 Cisco Systems, Inc. Lab Guide 41

Lab 4-3: Configuring Cisco TelePresence
Manager, Cisco Unified Communications
Manager, and Microsoft Exchange Service
Accounts
Complete this lab activity to practice what you learned in the related module. This lab needs to
be done by only one pod or by the instructor.

Activity Objective
In this activity, you will watch the instructor configure Cisco TelePresence Manager to
integrate with Cisco Unified Communications Manager, LDAP, and Exchange Server systems.
After completing this activity, you will be able to meet these objectives:
 Configure the CCMAppuser with the proper service rights and CTI access
 Configure and verify the MS Exchange super user configuration
 Configure and verify the Cisco TelePresence Manager configuration

Visual Objective
There are no visual objectives for this lab.

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence Manager
 Cisco Unified Communications Manager
 Exchange Server system
 LDAP server

Task 1: Configure CCMAppuser in Cisco Unified

Communications Manager
In this task, you will configure the CCMAppuser with the proper service rights and CTI access.

Activity Procedure
Complete these steps:

Step 1 Browse to the Cisco Unified Communications Manager Administration web page at
https://172.16.p0.100/ccmadmin. Log into Cisco Unified Communications
Manager by using the username admin and a password of ciscoLab123.

Step 2 To configure a user group, choose User Management > User Group.
Step 3 Click Add New. In the User Group Information - Name field, enter
CCMAppUserGroup.

42 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 4 Click Save.

Step 5 Following these steps to assign roles to the CCMAppUserGroup group:

1. Choose User Management > User Group.

2. Click Find.

3. Click the “i” icon (under the roles column) for the CCMAppUserGroup.

4. Click Assign Role to Group.

5. Click Find and check the following roles:

 Standard AXL API Access
 Standard CCM Admin Users
 Standard CTI Enabled
 Standard SERVICEABILITY

6. Click Add Selected.

7. Click Save.

Step 6 Choose User Management > Application User, and then click Find verify there is
not already CCMAppuser account and Add New to create the CCMAppuser user.
Enter the following Application User Information:

Note Only the first group to arrive at this section will create a user all other groups will click on the
CCMAppuser account to edit and jump to item 5 below.

 User ID: CCMAppuser

 Password: ciscoLab123
 Confirm Password: ciscoLab123
Step 7 Click Save.

Step 8 Under Device Information, in the Available Devices dialog box, choose only your
codecs and associated phone and move to the Controlled Devices dialog box.

Step 9 Scroll down.

Step 10 Click Add to User Group.

Step 11 Choose the CCMAppUserGroup group.

Step 12 Click Add Selected.

Step 13 Click Save.

© 2011 Cisco Systems, Inc. Lab Guide 43

Task 2: Configure the Microsoft Exchange Super User
In this task, you will configure and verify the Microsoft Exchange super user configuration.

Activity Procedure
Complete these steps: (This section should already be completed and is abbreviated but
identified here as an essential component.)
 Create a superuser in Exchange for Cisco TelePresence called tpsuper.
 Assign the storage limit to the user to be 1000000.

Step 1 Open a remote desktop connection to 172.16.p0.101 (where p = pod number)

Step 2 Log in with the username admin and the password ciscoLab123.

Step 3 Choose Start > Programs > Administrative Tools > Active Directory Users and
Computers.

Step 4 Choose the Users folder.

Step 5 Choose Action > New > User.

Step 6 Enter the appropriate information in the following fields:

 First name: tpsuper
 User logon name: tpsuper

Step 7 Click Next.

Step 8 Enter and confirm ciscoLab123 as the password for the new user. Also, check the
User cannot change password and Password never expires check boxes.

Step 9 Click Next.

Step 10 Click the Exchange General tab.

Step 11 Click Storage Limits.

Step 12 Uncheck the Use Mailbox Store Defaults check box under Storage Limits.

Step 13 Set a limit of 1000000 for all dialog boxes.

Step 14 Click OK and then click OK again.

Step 15 Browse to http://172.16.p0.101/exchange/tpsuper/. Log into Outlook Web Access

to enable the account.

44 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Task 3: Configure the Cisco TelePresence Manager Initial Setup
In this task, you will configure and verify the Cisco TelePresence Manager configuration.

Activity Procedure
Complete these steps:

Step 1 Browse to the Cisco TelePresence Manager Administration web page at

https://172.16.p0.99/scheduler. Log into Cisco TelePresence Manager by using the
username admin and the password ciscoLab123.

Note Only one pod at a time can log into the Cisco TelePresence Manager server. Site 1 should
start. After the pod has finished, log out and announce to the other sites that they may
proceed. Or, watch the instructor configure the Cisco TelePresence Manager.

Step 2 Choose System Configuration > LDAP Server.

Verify the following, using the proper domain:

 Host: 172.16.p0.101 (where p = pod number)

 Bind Method: Normal
 Port: 3268
 Default Context: DC=demo,DC=local
 Username: cn=admin,cn=users
 Password: ciscoLab123
 Connection Pool Size: 1
 User Containers: Users

© 2011 Cisco Systems, Inc. Lab Guide 45

 Step 3 Enter the following for Cisco Unified Communications Manager connectivity.
Choose System Configuration > Discovery Service.
 Host: 172.16.p0.100 (where p = pod number)
 Username: CCMAppuser
 Password: ciscoLab123

Step 4 Enter the information for the CCMAppuser that you created in Cisco Unified
Communications Manager.

Step 5 Follow these steps to download the Cisco Unified Communications Manager x.509
certificate. (These steps are for Internet Explorer 6.0):
1. Open an Internet Explorer window and browse to the Cisco Unified
Communications Manager at http://172.16.p0.100/ccmadmin.

2. When the security alert window appears, click View Certificate.

3. Click Details at the Certificate pop-up window.

4. Click Copy to File.

5. Click Next, and leave the default DER encoded binary X.509(.CER).

6. Click Next.

7. Browse to the desktop and enter ccm-cert as the filename.

8. Click Save.

9. Click Next, click Finish, and then click OK.

10. Go to the folder and find the filename you just created. Change the filename
to ccm-cert.der.

Step 6 Click Test Connection.

Step 7 Use the following settings to configure the MS Exchange Connectivity:
 Host: 172.16.p0.101 (where p = pod number)
 Bind Method: Normal
 Port: 80
 Domain Name: demo.local
 SMTP LHS: tpsuper
 Password: ciscoLab123
 Number of Meeting Per Query: 100

Step 8 Click Next.

Step 9 Click Test Connection.

Step 10 Click Apply.

46 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 11 Follow these steps to configure a backup schedule for the Database Backup
Schedule:
1. Click Change (of Schedule).

2. Schedule: Daily @ 18:30

3. Click Apply.

4. Click OK.

5. Number of backup files to keep: 2

6. Backup type: Local

7. Click Apply.

© 2011 Cisco Systems, Inc. Lab Guide 47

Lab 4-4: Adding Users to Exchange Server
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will add and configure new user to Exchange Server. After completing this
activity, you will be able to meet these objectives:
 Successfully add a new user
 Access the inbox of the new user via the Internet

Visual Objective
The figure illustrates what you will accomplish in this activity.

Adding a User to Exchange

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -10

Required Resources
These are the resources and equipment that are required to complete this activity:
 Exchange Server
 Remote Desktop Connection

48 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Users and Password

Description Username Password

Account used by codec sitex (x = site number) ciscoLab123

to schedule meetings
with Cisco
TelePresence Manager

Account used by poduserx (x = site number) ciscoLab123

students to schedule
meetings

Task 1: Add Site as a New User

In this task, you will add and configure the codec with the properties of a new site on the
Exchange Server system.

Activity Procedure
Complete these steps:
Step 1 Open a Remote Desktop Connection to 172.16.p0.101 (where p = pod number).

Step 2 Log in using the username admin and the password ciscoLab123.

Note Only two pods at a time can log into the Exchange Server system. Site 1 and Site 4 should
start. After the pods have finished, log out and announce to the other sites that they may
proceed.

Step 3 Open the Active Directory Users and Computers console on the Exchange Server.
Step 4 Expand the server. Right-click the Users folder and choose New > Users.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -11

© 2011 Cisco Systems, Inc. Lab Guide 49

 Step 5 Enter the appropriate information in the following fields:
 First name: sitex (where x = site number)
 User logon name: sitex (where x = site number)

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -12

Step 6 Click Next.

Step 7 Enter and confirm ciscoLab123 as the password for the new user. Also, check the
User cannot change password and Password never expires check boxes.
Step 8 Click Next.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -13

50 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 9 Check the Create an Exchange mailbox check box. Verify that the Alias and
Server information are correct. Click Next.

Step 10 Confirm that all information entered for the new user is correct. Click Finish.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -14

Step 11 Access the properties for the newly added user. Check the Exchange General and
E-mail Addresses tabs to determine whether the entered information is correct.

© 2011 Cisco Systems, Inc. Lab Guide 51

 Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -15

Step 12 Give FULL permissions to this user for the meeting rooms. Click the Exchange
Advanced tab.

Step 13 Click Mailbox Rights.

Step 14 Click Advanced.

52 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 15 Click Add.

Step 16 In the Enter the Object Names to Select field, enter tpsuper.

1. Click Check Names.

© 2011 Cisco Systems, Inc. Lab Guide 53
 2. Click OK.

3. Click Full Mailbox Access and Read Permissions.

4. Click OK.

5. Click OK.

6. Click OK.

7. Click OK.

Step 17 Open the Active Directory Users and Computers console on the Exchange Server.

Step 18 Expand the server. Right-click the Users folder and choose New > Users.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -16

Step 19 Enter the appropriate information in the following fields:

 First name: poduserx (where x = site number)
 User logon name: poduserx (where x = site number)

54 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -17

Step 20 Click Next.

Step 21 Enter and confirm ciscoLab123 as the password for the new user. Also, check the
User cannot change password and Password never expires check boxes.
Step 22 Click Next.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -18

Step 23 Check the Create an Exchange mailbox check box. Verify that the Alias and
Server information are correct. Click Next.

© 2011 Cisco Systems, Inc. Lab Guide 55

 Step 24 Confirm that all information entered for the new user is correct. Click Finish.

Adding a User to Exchange (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -19

Step 25 Click Finish.

Task 2: Access the Inbox of the New User via Outlook Web
Access
In this task, you will be able to access the inbox of the newly created user, via the Internet.

Caution You must log into each mailbox to activate it.

56 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Activity Procedure
Complete these steps:

Step 1 Enable the site x mailbox. Browse to the Exchange Server at

http://172.16.p0.101/exchange (where p = pod number). Enter the username sitex
(where x = site number) and the password ciscoLab123. Click OK.

Step 2 Browse to the Exchange Server at http://172.16.p0.101/exchange (where p = pod

number). Enter the username poduserx (where x = site number) and the password
ciscoLab123. Click OK.

Access Inbox via Internet

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -20

Step 3 Choose Calendar and schedule a meeting with the other pod users as attendees;
include your sitex room and other sitex meeting rooms as resources. Use the
following times for scheduling:

Site Times to Schedule

1 1:00 a.m., 7:00 a.m., 1:00 p.m., 7:00 p.m.

2 2:00 a.m., 8:00 a.m., 2:00 p.m., 8:00 p.m.

3 3:00 a.m., 9:00 a.m., 3:00 p.m., 9:00 p.m.

4 4:00 a.m., 10:00 a.m., 4:00 p.m., 10:00 p.m.

5 5:00 a.m., 11:00 a.m., 5:00 p.m., 11:00 p.m.

6 6:00 a.m., 12:00 a.m., 6:00 p.m., 12:00 p.m.

Caution Ensure that the time is set to local time to prevent confusion if using a laptop from a different
time zone.

© 2011 Cisco Systems, Inc. Lab Guide 57

 Step 4 Activate the site mailbox by browsing to the Exchange Server at
http://172.16.p0.101/exchange (where p number). Enter the username sitex (where
x = site number) and the password ciscoLab123. Click OK.

Step 5 If the Auto-Accept Agent in Exchange Server has not been installed or enabled, then
log into sitex (where x = site number) and manually accept the scheduled meetings.

58 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Activity Verification
You have completed this task when you attain this result:
 You have successfully logged into the Exchange Server and can check email and schedule
a meeting.

Access Inbox via Internet (Cont.)

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -21

© 2011 Cisco Systems, Inc. Lab Guide 59

Lab 4-5: Configuring Scheduled Meetings
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will configure a scheduled Cisco TelePresence meeting. After completing
this activity, you will be able to meet this objective:
 Schedule a meeting, verify that the meeting is scheduled on the correct Cisco TelePresence
Multipoint Switch, migrate the meeting, and test scheduled meetings

Visual Objective
There are no visual objectives for this lab.

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence Multipoint Switch
 Cisco TelePresence Manager

Task 1: Scheduled Meetings and Cisco TelePresence Multipoint

Switch Management
In this task, you will schedule a meeting, verify that the meeting is scheduled on the correct
Cisco TelePresence Multipoint Switch, migrate the meeting, and test scheduled meetings. The
two groups will need to work as a single meeting from this point on.

By the end of this exercise, you should be able to do the following:

 Schedule a meeting in Outlook
 Verify that the scheduled meeting is listed and available in Cisco TelePresence System
Manager
 Migrate a meeting from one Cisco TelePresence Multipoint Switch to another

Activity Procedure
Complete these steps:

Step 1 Schedule a multipoint meeting with all of the Cisco TelePresence sites in your pod,
by using instructions from the previous lab.

Step 2 Log into Cisco TelePresence System Manager at https://172.16.p0.99 (where p =

pod number) by using the username admin and the password ciscoLab123.

Step 3 Choose System Configuration > MCU Devices. Verify the settings of the Cisco
TelePresence Multipoint Switch. If it is not configured, then click Add.
 Type: CTMS
 MCU Hostname: 172.16.p0.102 (where p = pod number)
 Username: admin

60 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
  Password: ciscoLab123
 Control State: Scheduled

Step 4 Click Save or Close.

Step 5 Choose Support > Scheduled Meetings. You should see your meetings in the list.
Moving your pointer over the status icon will show you the status of each meeting.
The status should be “Scheduled”.

Step 6 Select a meeting, and then click Details to provide all of the details for a scheduled
meeting:
 Scheduled Start Time
 Scheduled End Time
 Rooms (room name with DN)
 Privacy Preference: Public or Private
 Scheduler Email Log

Step 7 Log into the Cisco TelePresence Multipoint Switch that is being used for the
scheduled meeting by opening a web browser to http://172.16.p0.102 (where p =
pod number). Use the username admin and the password ciscoLab123.

Step 8 Choose System Information > CTM Settings. Verify the settings of the
TelePresence Manager:
 Description: Podp TelePresence Manager
 Time Zone: Los_Angeles
 User: admin
 Password: ciscoLab123
 Host: 172.16.p0.99 (where p = pod number)
 Leave other settings blank.

Step 9 Click Apply or continue with steps.

Step 10 Choose Meetings Management > Scheduled Meetings. Your scheduled meetings
should be displayed in the list of scheduled meetings. To view the details of the
meeting, choose the meeting, and click Details. Verify that the meetings are
displayed on all of the Cisco TelePresence systems.

Step 11 On the Cisco Unified IP Phone 797xG, initiate the meeting by using One-Button-to-
Push.

Step 12 Choose Meetings Management > Active Meetings.

Step 13 Choose the desired meeting, and then click Edit.

Step 14 After the multipoint meeting has started, navigate back to Cisco TelePresence
Manager and view the status of the meeting.

© 2011 Cisco Systems, Inc. Lab Guide 61

 Step 15 Choose Support > Scheduled Meetings in Cisco TelePresence Manager and check
the status of the meeting by moving your pointer over the meeting status. The status
should show “in Progress”.

Step 16 End the conference by either hanging up from the Cisco TelePresence system
endpoints or by going to the Cisco TelePresence Multipoint Switch administration
screen and using the active meetings interface.

62 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 4-6: Enabling Cisco Unified Video Advantage
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will use Cisco Unified Video Advantage to make video-telephony calls.
After completing this activity, you will be able to meet these objectives:
 Manually add a Cisco IP Communicator phone and assign a directory number
 Enable the IP phones to support video calls when they are connected to an appropriately
equipped PC
 Install Cisco Unified Video Advantage
 Check connectivity to the IP phone and verify good signal quality

Note The PC-x Ethernet port may be physically connected to the PC port of Phone1-x.

Visual Objective
There are no visual objectives for this lab.

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco Unified Communications Manager Release 6.0
 IP phones
 PCs with Cisco VT Camera

The table gives the device credentials to log in to the lab devices that require authentication.

Lab Devices and Their Roles

Device Device Role in the Activity

PC-x PC

Cisco VT Camera Video camera attached to PC-x for video calls

IPCommPhone-x Video-enabled IP Communicator

Command List
No commands are used in this activity.

Job Aids
These job aids are available to help you complete the lab activity.
 The table gives the directory number that is needed to place calls in the lab activity.

© 2011 Cisco Systems, Inc. Lab Guide 63

 Directory Number

Device Directory Number

IPCommPhone-x x001

Task 1: Manually Add and Configure an IP Communicator Soft

Phone
In this task, you will manually add a Cisco IP Communicator phone (IPCommPhone-x) and
assign a directory number. The other telephones remain configured through auto-registration.

Activity Procedure
Complete these steps:

Step 1 To obtain the MAC address of your PC, on the PC, right-click the IP communicator
phone, choose Preferences and then click the Network tab. Find the IP phone MAC
address at device name, for example SEPxxxxyyyyzzzz.

Step 2 Configure the TFTP Servers. Choose Use these TFTP Servers and enter
172.16.p0.100 for TFTP Server 1.
Step 3 In Cisco Unified Communications Manager Administration, choose Device >
Phone, and then click Add New.

Step 4 On the new page shown, from the Phone Type drop-down list, choose IP
Communicator. Click Next.

Step 5 Choose a device protocol of SCCP.

Step 6 In the Phone Configuration window, enter the following Phone3-x parameters:
 Device Name: SEP <PC MAC Address>
 Description: IPCommPhone-x (where x = site number)
 Device Pool: Default
 Phone Button Template: Standard CIPC SCCP
 Device Security Profile: Cisco IP Communicator – Standard SCCP Non-
Secure Profile
 Video Capabilities: Enable

Step 7 Click Save. (You will configure additional parameters later in the course.) In the
pop-up window that appears to notify you about the reset, click OK.
Step 8 On the new page, click the Line [1] – Add a new DN link to continue to configure
the line 1 extension. Enter x001 (where x = site number) in the Directory Number
field.
Step 9 Click Save.

Activity Verification
You have completed this activity when you attain this result:
 IPCommPhone-x registers with directory number x001.

64 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Task 2: Enabling Video Capabilities
In this task, you will enable the IP phones to support video calls when they are connected to an
appropriately equipped PC. You will enable the video capabilities of Phone1-x and Phone2-x.

Activity Procedure
Complete these steps:

Step 1 Access Cisco Unified Communications Manager Administration. Choose Device >
Phone and list all phones.

Step 2 Click IPCommPhone-x.

Step 3 Scroll down to the bottom of the Phone Configuration window. In the Video
Capabilities drop-down list, choose Enabled.

Step 4 Click Save and reset the phone.

Activity Verification
You have completed this task when you attain this result:
 IPCommPhone-x shows the video camera icon at the bottom right corner of the screen.

Task 3: Installing Cisco Unified Video Advantage

In this task, you will install Cisco Unified Video Advantage on PC-x.

Activity Procedure
Complete these steps:

Step 1 Ensure that the camera is not yet plugged into a USB port at PC-x. Do not plug in
the camera unless instructed to do so.
Step 2 At PC-x, start the Cisco Unified Video Advantage client installation application
(CiscoUnifiedVideoAdvantageSetup.exe), which is stored at the desktop of PC-x.

Note If you cannot locate the software, ask your instructor for help.

Step 3 Follow the instructions of the installation routine and install Cisco Unified Video
Advantage with default settings.

Note You may need to restart your system after installation.

Step 4 After the installation (and after restarting the PC, if needed), Cisco Unified Video
Advantage launches automatically. Double-click the corresponding icon in the
system tray of PC-x to verify that Cisco Unified Video Advantage is running.
Step 5 Plug the camera into a USB port at PC-x. The hardware is detected automatically.

Step 6 Minimize the Cisco Unified Video Advantage application window.

© 2011 Cisco Systems, Inc. Lab Guide 65

Activity Verification
You have completed this task when you attain this result:
 Cisco Unified Video Advantage is running on PC-x.

Task 4: Checking the Cisco Unified Video Advantage

Connections and Video Signal Quality
In this task, you will use tools that are built into Cisco Unified Video Advantage to check
connectivity to the IP phone and to verify good signal quality.

Activity Procedure
Complete these steps:

Step 1 At PC-x, double-click the Cisco Unified Video Advantage icon in the system tray.
Step 2 In the Cisco Unified Video Advantage application window, choose Video > Video
Check to start the video check.

Step 3 You should see two windows, both showing the same image: the view of your
camera. One window is named Local and the other window is name Remote.

Step 4 Check the video signal indicators in the local and remote views. The strongest
possible signal is shown by a solid green bar. The poorest signal quality is shown by
a solid gray bar.

Step 5 Stop the video check by going to the Cisco Unified Video Advantage application
and choosing Video > Video Check.
Step 6 Plug the Ethernet cable back in. After a few moments, the red broken link should
turn back to a solid green link.

Activity Verification
You have completed this task when you attain this result:
 You can place a video call between the two phones on which Cisco Unified Video
Advantage has been enabled. Place a call from Phone1-x to Phone2-x. At the attached PCs,
a video screen pops up. You have an audio connection between the two Cisco IP phones
and a video connection between the two PCs.

66 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 4-7: Configuring the Cisco Unified
Videoconferencing MCU with SIP
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will configure the Cisco Unified Videoconferencing MCU with SIP. After
completing this activity, you will be able to meet these objectives:
 Add a SIP trunk to connect the Cisco Unified Communications Manager to the Cisco
Unified Videoconferencing MCU
 Complete the configuration of the SIP trunk between the Cisco Unified Communications
Manager to the Cisco Unified Videoconferencing MCU
 Add a route pattern to connect the Cisco Unified Communications Manager to the Cisco
Unified Videoconferencing MCU
 Configure static meetings Interop for a static meeting
 Initiate dial-out meetings by manually entering a Cisco TelePresence System room number

Visual Objective
This figure illustrates the visual objective for this activity.

Cisco Unified Videoconferencing Lab

Cisco Unified CM
x200 - SIP Cis co Unified
Video Advantage

x401
x100
x200/
x300
x300 - SIP
H.323

Cisco TelePresence Cisco Unified

Multipoint Switch Videoc onferencing
MCU x200/x300

Location Student PC— Ci sco Unified CM to Cisco Cisco Unified CM to Ci sco

Video Advantage Tel ePr esence Mul tipoint Unified Videoconferencing—
Switch SIP
Site1 1401 1100 12000
Site2 2401 2100 22000
Site3 3401 3100 32000
Site4 4401 4100 42000
Site5 5401 5100 52000
Site6 6401 6100 62000

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -22

© 2011 Cisco Systems, Inc. Lab Guide 67

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence Multipoint Switch
 Cisco TelePresence Manager
 Cisco Unified Videoconferencing MCU

Task 1: Create a SIP Trunk from Cisco Unified Communications

Manager to Cisco Unified Videoconferencing MCU
In this task, you will add a SIP trunk to connect the Cisco Unified Communications Manager to
the Cisco Unified Videoconferencing MCU.

Caution Because this class is a shared environment, this task should be performed by only one site.

Activity Procedure
Complete these steps:
Step 1 From the classroom PC, open a web browser window to Cisco Unified
Communications Manager at https://172.16.p0.100/ccmadmin (where p = pod
number). Click Yes when the dialog box appears. Use the username admin and the
password ciscolab123.

Step 2 Choose System > Security Profile > SIP Trunk Security Profile to modify the
SIP trunk security profile.
Step 3 Click Find, and then click Non Secure SIP Security Profile.

Step 4 From the Outgoing Transport Type list box, choose TCP.

Step 5 For the SIP Information, enter the following information:

 Destination Address: 172.16.p0.103 (where p = pod number)
 Destination Port: 5060
 Presence Group: Standard Presence Group
 SIP Trunk Security Profile: Non Secure SIP Trunk Profile
 SIP Profile: Standard SIP Profile

Step 6 Click Save.

Step 7 Choose Device > Trunk, and then click Add New to add a SIP trunk.

Step 8 From the Trunk Type list box, choose SIP Trunk. The page will reload.

Step 9 Click Next.

Step 10 For the Device Information, enter the following information:

 Device Name: cuvc-interop-sip-trunk
 Description: cuvc interop sip trunk

68 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
  Device Pool: Default

Step 11 Click Save.

Step 12 Click Save and then click Reset.

Step 13 Click Restart in the dialog box, and then click Close.

Task 2: Configure Route Pattern for SIP Trunk from Cisco

Unified Communications Manager to Cisco Unified
Videoconferencing MCU
In this task, you will add a route pattern to connect the Cisco Unified Communications
Manager to the Cisco Unified Videoconferencing MCU.

Step 1 Choose Call Routing > Route\Hunt > Route Group, and then click Add New to
create a new route group.
Step 2 In the Route Group Name field, enter Sitex-MultipointSwitch-RG (where x = site
number).

Step 3 Choose cuvc-interop-sip-trunk, and then click Add to Route Group.

Step 4 Click Save.

Step 5 Choose Call Routing > Route\Hunt > Route List, and then click Add New to
create a new route list.
Step 6 In the Name field, enter Sitex-MultipointSwitch-RL (where x = site number).

Step 7 From the Cisco Unified Communications Manager list box, choose Default.

Step 8 Click Save.

Step 9 Click Add Route Group and from the Route Group list box choose Sitex-
MultipointSwitch-RG (where x = site number).

Step 10 Click Save.

Step 11 Choose Call Routing > Route\Hunt > Route Pattern, and then click Add New to
create a new route pattern for the SIP trunk.

Step 12 In the Route Pattern field, enter xp000[0-9] (where x = site number).

Note Ensure that this pattern is entered correctly. It is designed to match a six-digit number.

Step 13 From the Gateway/Route list box, choose Sitex-MultipointSwitch-RL (where x =

site number).
Step 14 From the Call Classification list box, choose OnNet.

Step 15 Uncheck the Provide Outside Dialtone check box.

Step 16 Click Save.

© 2011 Cisco Systems, Inc. Lab Guide 69

Task 3: Configure SIP Trunk from Cisco Unified
Videoconferencing MCU to Cisco Unified Communications
Manager
In this task, you will complete the configuration of the SIP trunk between the Cisco Unified
Communications Manager to the Cisco Unified Videoconferencing MCU.
Step 1 From the classroom PC, open a web browser window to Cisco Unified
Communications Manager at http://172.16.0.103/admin. Use the username admin
and the password ciscoLab123.

Note The Cisco Unified Videoconferencing MCU allows only one web administrator at a time.
Site1 should complete this task first, allowing other groups to move on to the next task.
When a site completes this step, announce to the next site that they can configure the Cisco
Unified Videoconferencing MCU.

Step 2 Click the MCU icon, click the Protocols tab, and click the SIP button to configure
the SIP connection.
Step 3 Check the Enable SIP Protocol check box, and enter the following information:
 SIP Server IP Address: 172.16.p0.100 (where p = pod number)
 SIP Sever Port Number: 5060
 SIP Server Type: TCP

Step 4 Click the Upload icon.

Step 5 Click the MCU icon, and then click the Services tab to configure the SIP
connection.

Step 6 Click Add and complete the following fields:

 Service Prefix: px000 (where p = pod number and x = site number; for example,
pod 1 site 2 = 12000

Note The Cisco Unified Videoconferencing MCU does not use wildcards. The configured prefix is
designed to match the first five digits of a directory number and to ignore the last digit.
Although five digits are in the prefix, it is designed to match a six-digit pattern.

 Service Description: Sitex SIP Conference (where x = site number)

 Service Type: HD/SD Continuous Presence
 Max Call Rate: 768 kbps
 Max Layout: 1 participant
 Support Image Size up to: CIF

Step 7 Click Advance Video Settings and choose Enable No SelfSee. Click OK.

Step 8 Click Advanced Management and Security and choose Port Reservations &
Limits.
Step 9 In the Number of Ports Guaranteed field, enter 4.

70 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 10 Click OK.

Step 11 Click Upload.

Task 4: Configure the Cisco TelePresence Multipoint Switch

Static Meeting to Support Interop Using SIP
In this task, you will configure static meetings Interop for a static meeting.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to the Cisco TelePresence
Multipoint Switch at http://172.16.p0.102. Use the username admin and the
password ciscoLab123.

Step 2 Choose Meetings Management > Default Setting to configure the default settings.
The default settings are applied to all static and ad hoc meetings. You may change
any of these settings except the Quality setting. If you lower the quality setting, calls
will fail because all CTS endpoints in the lab are set for 1080p. Enter the following
information on the Default Setting window:
 Switching Policy: Speaker
 Maximum Rooms: 4
 Video Announce: Yes
 Quality: 4Mbps – 1080P

Step 3 Click Apply.

Step 4 Choose Meetings Management > Static Meetings, and then click New to create a
static meeting to a specific DN. Enter the following information on the Static
Meeting window:
 Access Number: px001 (where p = pod number and x = site number)
 Meeting Description: SIP Interop px001 (where p = pod number and x = site
number)
 Switching Policy: Speaker
 Maximum rooms: 6
 Video Announce: Yes
 Hosted Meeting: No
 Quality: 4Mbps – 1080p
 Interop: Yes
 Interop – CUVC Number: px101 (where p = pod number and x = site number)

Step 5 Click Apply/Save.

© 2011 Cisco Systems, Inc. Lab Guide 71

Task 5: Complete a Static Meeting
In this task, you will initiate dial-out meetings by manually entering a Cisco TelePresence
System room number.

Activity Procedure
Complete these steps:

Step 1 Take turns asking the other groups to dial your static meeting access number px001
(where p = pod number and x = site number) from their Cisco TelePresence
endpoints.

Step 2 Using your Cisco IP Communicator/Video Advantage client, have your neighboring
groups dial your Cisco Unified Videoconferencing prefix px0001 (where p = pod
number and x = site number) for SIP.

Activity Verification
You have completed this task when you attain this result:
 You can complete a static multipoint meeting.

72 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab 4-8: Configuring the Cisco TelePresence
Recording Server
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will complete a Cisco TelePresence Recording Server recording and
playback. After completing this activity, you will be able to meet these objectives:
 Add a SIP trunk to connect the Cisco Unified Communications Manager to the Cisco
TelePresence Recording Server
 Add a route pattern to connect the Cisco Unified Communications Manager to the Cisco
TelePresence Recording Server
 Verify that the codec in Cisco Unified Communications Manager contains the IP address
for the Cisco TelePresence Recording Server
 Verify the Cisco TelePresence Recording Server configuration
 Record and play back a session

Visual Objective
This figure illustrates this visual objective for this activity.

Cisco TelePresence Recording Server Lab

8000

Cisco Unified Cisco TelePres ence

Communications Manager Recording Server
172.16.10.100 172.16.10.104

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -23

© 2011 Cisco Systems, Inc. Lab Guide 73

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence Recording server
 Cisco Unified Communications Manager
 Cisco TelePresence System endpoint

Task 1: Create a SIP Trunk from Cisco Unified Communications

Manager to Cisco TelePresence Recoding Server
In this task, you will add a SIP trunk to connect the Cisco Unified Communications Manager to
the Cisco TelePresence Recording Server.

Caution Because this class is a shared environment, this task should be performed by only one site.

Activity Procedure
Complete these steps:
Step 1 From the classroom PC, open a web browser window to Cisco Unified
Communications Manager at https://172.16.p0.100/ccmadmin. Click Yes when the
dialog box appears. Use the username admin and the password ciscolab123.
Step 2 Choose Device > Trunk, and then click Add New to add a SIP trunk.

Step 3 From the Trunk Type list box, choose SIP Trunk. The page will reload.

Step 4 Click Next.

Step 5 For the Device Information, enter the following information:
 Device Name: ctrs-sip-trunk
 Description: ctrs sip trunk
 Device Pool: Default

Step 6 For the SIP Information, enter the following information:

 Destination Address: 172.16.p0.104 (where p = pod number)
 Destination Port: 5060
 Presence Group: Standard Presence group
 SIP Trunk Security Profile: Non Secure SIP Trunk Profile
 SIP Profile: Standard SIP Profile

Step 7 Click Save.

74 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Task 2: Configure Route Pattern for SIP Trunk
In this task, you will add a route pattern to connect the Cisco Unified Communications
Manager to the Cisco TelePresence Recording Server.

Activity Procedure
Complete these steps:

Step 1 Choose Call Routing > Route\Hunt > Route Group, and then click Add New to
create a new route group.

Step 2 In the Route Group Name field, enter Sitex-CTRS-RG (where x = site number)

Step 3 Choose ctrs-sip-trunk, and then click Add to Route Group.

Step 4 Click Save.

Step 5 Choose Call Routing > Route\Hunt > Route List, and then click Add New to
create a new route list.
Step 6 In the Name field, enter Sitex-CTRS-RL (where x = site number).

Step 7 From the Cisco Unified Communications Manager list box, choose Default.

Step 8 Click Save.

Step 9 Click Add Route Group and from the Route Group list box choose Sitex-CTRS-
RG (where x = site number).

Step 10 Click Save.

Step 11 Choose Call Routing > Route\Hunt > Route Pattern, and then click Add New to
create a new route pattern for the SIP trunk.

Step 12 In the Route Pattern field, enter px11[0-9] (where p = pod number and x = site
number).

Step 13 From the Gateway/Route list box, choose Sitex-CTRS-RL (where x = site number).

Step 14 From the Call Classification list box, choose OnNet.

Step 15 Uncheck the Provide Outside Dialtone check box.

Step 16 Click Save.

© 2011 Cisco Systems, Inc. Lab Guide 75

Task 3: Verify the Codec Configuration in Cisco Unified
Communications Manager for the Cisco TelePresence
Recording Server
In this task, you will verify that the codec in Cisco Unified Communications Manager contains
the IP address for the Cisco TelePresence Recording Server.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to the Cisco Unified
Communications Manager at https://172.16.p0.100/ccmadmin (where p = pod
number). Click Yes in the dialog box that is presented. Enter the username admin
and the password ciscoLab123.

Step 2 Follow these steps to add the codec from the device menu.
1. Choose Device > Phone.

2. Click Find.

Step 3 Select the codec that matches your site and verify the following setting in the Phone
configuration screen:
 TelePresence Recording Server Address: 172.16.p0.104

Task 4: Verify the Cisco TelePresence Recording Server

Configuration
In this task, you will verify the Cisco TelePresence Recording Server configuration.

Activity Procedure
Complete these steps:

Step 1 From the classroom PC, open a web browser window to the Cisco Unified
Communications Manager at https://172.16.p0.104 (where p = pod number). Click
Yes in the dialog box that is presented. Enter a username of admin and a password
of ciscoLab123

Note Only one site in each pod will need to complete this lab the remaining sites can log in to
review the configuration

Step 2 Choose System Configuration > System Settings, and then click the Access
Settings tab. Enter the following values in the Access settings window:
 Route Pattern Start: p1110 (where p = pod number; for example, pod 1 = 10110)
 Route Pattern End: p9119 (where p = pod number; for example, pod 1 = 19119)
 Access Name: CTRS-trunk
Step 3 Click Apply.

76 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 4 Choose System Configuration > Unified CM Settings to configure Cisco Unified
Communications Manager Settings. Enter the following values in the CUCM
Settings window:
 CUCM1: 172.16.p0.100 (where p = pod number)_
 SIP Port: 5060
Step 5 Click Apply.

Step 12 Choose System Configuration > LDAP Configuration.

Verify the following using the proper domain:

 Host : 172.16.p0.101 (where p = pod number)

 Bind Method: Normal
 Port: 389
 Default Context: DC=demo,DC=local
 User Name: cn=admin,cn=users
 Password: ciscoLab123
 Connection Pool Size: 1
 User Containers: CN=users
Step 6 Choose System Configuration > Email Server. Verify the following settings:

© 2011 Cisco Systems, Inc. Lab Guide 77

  Host: 172.16.10.101
 Port: 25
 Domain Name: demo.local
 Logon Name: tpsuper
 Password: ciscoLab123

Task 5: Record and Playback on the Cisco TelePresence

Recording Server Configuration
In this task, you will record and play back a session.

Activity Procedure
Complete these steps:

Step 1 From the Cisco TelePresence user interface of the Cisco IP Phone 7970 or 7975,
press the More softkey.

Step 2 Press the Record softkey.

Step 3 You will be prompted for a login. Press Skip.

Step 4 Begin recording by pressing Record from the recording screen.

78 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 5 Complete the recording by pressing Stop from the recording screen.

Step 6 Manage the recording by pressing Review, Delete, or Record New

Activity Verification
You have completed this task when you attain this result:
 You are able to complete recording and playback on the Cisco TelePresence Recording
Server.

© 2011 Cisco Systems, Inc. Lab Guide 79

Optional Labs
Lab: Using RRA Measuring and Test Equipment
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will perform an inventory and power check of the RRA test equipment.
After completion of this activity, you will be able to meet these objectives:
 Verify that the RRA Tool Kit is complete and ready for use
 Verify that all equipment is in operable condition and powered properly

Visual Objective
This figure illustrates the Toolkit components that you will use in this activity.

RRA Measurement Tools

CTS.RRA.v2 Tool Kit

Tone Generator Audio Meter Microphone

Carry Case
Powered Monitor

Light Meter

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -24

Required Resources
These are the resources and equipment that are required to complete this activity:
 CTS.RRA.v2 Tool Kit
— Audio meter—NTI AL1 Acoustilyzer
— Class 2 measurement microphone— NTI MiniSPL
— Mini USB cable—Type A to Type Mini USB2.0
— User manual

80 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 — MiniLINK Software and Drivers CD-ROM
— Lux meter—Extech Instruments Foot Candle/Lux Meter 407026
— Light meter with DIN4 connector
— User manual
— Tone generator—NTI Acoustilyzer Audio Test Signals v1.0 CD or NTI Minirator
MR1
— Personal monitor—Fostex 6301D Digital Personal Monitor
— IEC power cord
— Mono RCA to 1/4-inch phono audio cable
— 1/8-inch phono to 1/4-inch phono audio cable
 Batteries and power requirements
— Audio meter—NTI AL1 Acoustiliyzer
 Four AA 1.5V batteries
— Class 2 measurement microphone—NTI MiniSPL
 AA 1.5V battery
— Personal monitor—Fostex 6301D Digital Personal Monitor
 120VAC via IEC power cord
— Lux meter—Extech Instruments Foot Candle/Lux Meter 407026
 9V battery
— (Optional) Tone generator—NTI Minirator MR1
 Two AA 1.5V batteries

© 2011 Cisco Systems, Inc. Lab Guide 81

Task 1: Equipment Inventory
Verify that the RRA Tool Kit is complete and ready for use.

Activity Procedure
Complete this step:

Step 1 Use the previous itemized list of equipment and supplies to verify that all of the
items are included in your toolkit. Also briefly inspect your equipment to make sure
that there is no substantial physical damage (such as damaged connectors, frayed
wires, or cracked screens).

Task 2: Equipment Power Check

Verify that all equipment is in operable condition and is powered properly.

Activity Procedure
Complete these steps:

Step 1 Remove the NTI AL1 Acoustilyzer from the Tool Kit.

Step 2 Press and hold the power button until the display screen powers on. If the display
screen does not power on after a few attempts, remove the battery cover on the back,
following the instructions on the back cover, and replace the three AA batteries with
brand new batteries, oriented as shown. Then replace the cover and repeat Steps 1
and 2.

82 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 3 After the unit has powered on, check the upper-right corner of the screen. If you see
the Low Battery icon, remove the battery cover on the back, following the
instructions on the cover, and replace the three AA batteries with brand new
batteries, oriented as shown. Then, reinstall the battery cover and repeat Steps 2 and
3.

Step 4 After verifying that the unit powers on and that the batteries are adequately charged,
press and hold the power button until the display screen appears blank. The unit is
now off.

Step 5 Remove the NTI MiniSPL from the Tool Kit.

Step 6 Align and carefully insert the MiniSPL Male XLR connector into the AL1 Female
XLR connector until you hear or feel a click.

© 2011 Cisco Systems, Inc. Lab Guide 83

 Step 7 Determine whether the red LED indicator on the MiniSPL is blinking steadily. A
steadily blinking red LED indicates that the unit is powered on and operable. If the
red LED indicator is not blinking steadily within 10 seconds, replace the battery. To
replace the battery, disconnect the MiniSPL from the AL1. Locate and press the
push-pin, then slide the sleeve off the microphone. Insert a new AA battery and
orient it as indicated. Finally, replace and rotate the sleeve until the push-pin locks
the sleeve back in place, and the repeat Steps 6 and 7.

Step 8 Disconnect the MiniSPL from the AL1, after verifying that the unit has adequate
battery power.

Step 9 Optional: Remove the NTI Minirator MR1 from the toolkit. (Skip Steps 10–12 if
using the NTI Acoustilyzer Audio Test Signals v1.0 CD.)

Step 10 Press and hold the Mode button until the display screen powers on. If the display
screen does not power on after a few attempts, remove the battery cover from the
back of the unit, following the instructions listed on the cover, and replace the two
AA batteries with brand new batteries. Then, reinstall the battery cover and repeat
this step.

Step 11 After the unit has powered on, check the upper right corner of the screen. If you see
the Low Battery icon flashing, remove the battery cover from the back of the unit,
following the instructions on the cover, and replace the two AA batteries with brand
new batteries. Then, reinstall the battery cover and repeat Steps 10 and 11.

84 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 12 After verifying that the unit has adequate battery power, press and hold the Mode
button until the display screen is blank. The unit is now powered off.
Step 13 Remove the Extech Instruments Foot Candle/Lux Meter 407026 from the toolkit.

Step 14 Press and release the POWER button. If the display screen does not switch on after a
few attempts, remove the rubber protective holster of the meter and pry open the
battery compartment cover by using a small coin or screwdriver. Replace the 9-Volt
battery with a brand new one. Then, replace the cover and protective holster and
repeat this step.

Step 15 After the unit has powered on, check the upper-left corner of the screen. If you see
“LBT” (the low battery indicator) displayed, replace the batteries and repeat Steps
14 and 15. After verifying power, press and hold the Power button until the display
screen is blank. The unit is now powered off

Step 16 Remove the Fostex 6301D Digital Personal Monitor and IEC Power Cord from the
toolkit.

Step 17 Turn the volume knob on the front bottom-right of the speaker to the lowest setting.

Step 18 Connect the IEC power cord to the monitor and plug it into a 120VAC power outlet.

Step 19 Manipulate the power switch to the On (depressed) position. Verify that the unit is
on by observing that the red power LED is illuminated. If the power LED does not
illuminate, try toggling the power switch and verify that the power cord is connected
properly to the monitor and that the 120 VAC source has power.

Step 20 When you have successfully completed these tasks, you are finished with the power
check and your equipment is ready for use.

© 2011 Cisco Systems, Inc. Lab Guide 85

Activity Verification
You have completed this task when you attain this result:
 Compare your results with those obtained by other members of the class and discuss your
observations.

86 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab: Performing an RRA Environmental
Assessment
Complete this lab activity to practice and reinforce what you learned in the related module.

Activity Objective
In this activity, you will identify, measure, and record the physical dimensions of a candidate
room, and you will identify, measure, and record the physical composition of building materials
in a candidate room. After completion of this activity, you will be able to meet these objectives:
 Accurately identify, measure, and record the physical dimensions of a candidate Cisco
TelePresence room

Visual Objective
The figure illustrates the form that you will complete in this activity.

© 2011 Cisco Systems, Inc. Lab Guide 87

88 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Required Resources
These are the resources and equipment that are required to complete this activity:
 Candidate TelePresence room (or video and drawings of one)
 Floor plan and dimensions of candidate Cisco TelePresence room or measuring devices
(such as measuring tape) that are appropriate for room size

Reference Tables
These are example of the acoustic ratings of different material:

NRC Ratings for Various Materials

Material NRC Rating

Brick, painted .00–.02

Brick, unpainted .00–.05

Carpet, indoor-outdoor .15–.20

Carpet, heavy on concrete .20–.30

Carpet, heavy on foam rubber .30–.55

Concrete (smooth), painted .00–.05

Concrete (smooth), unpainted .00–.20

Concrete (block), painted 0.05

Concrete (block), unpainted .05–.35

Cork, floor tiles (3/4-inch thick) .10–.15

Cork, wall tiles (1-inch thick) .30–.70

Drapery, light weight (10 oz.) .05–.15

Drapery, medium weight (14 oz.),

velour draped to half 0.55

Drapery, heavy weight (18 oz.), velour

draped to half 0.6

Fabric on gypsum 0.05

Fiberglass, 3 ½-inch batt .90–.95

Fiberglass, 1-inch semirigid .50–.75

Glass .05–.10

Gypsum 0.05

Linoleum on concrete .00–.05

Marble 0

Plaster 0.05

Plywood .10–.15

Polyurethane foam (1-inch thick, open

cell, reticulated) 0.3

© 2011 Cisco Systems, Inc. Lab Guide 89

 Material NRC Rating

Rubber on concrete 0.05

Seating (occupied) .80–.85

Seating (unoccupied), metal 0.3

Seating (unoccupied), wood 0.3

Seating (unoccupied), fabric

upholstered 0.6

Soundboard (1/2-inch thick) 0.2

Sprayed cellulose fibers (1-inch thick

on concrete) .50–.75

Steel .00–.10

Terrazzo 0

Wood .05–.15

Soundboard (1/2 inch thick) 0.2

IIC Ratings for Various Materials

Surface Type IIC Rating

None, or ceramic or marble tile 28

Vinyl flooring 35–40

Hardwood flooring 30–35

9 mm-thick hardwood on 5 mm-thick resilient layer 45–50

16-mm plywood or OSB on 40– x 90–mm wood strapping on 25-

mm mineral fibra board 50–55

35-mm concrete on 25-mm mineral fibra board 60–85

Carpet and underlay 75–85

Ceramic or marble tile 40

Vinyl flooring 47

Hardwood flooring 47

9 mm-thick hardwood on 5 mm-thick resilient layer 47

16-mm plywood or OSB on 40– x 90–mm wood strapping on 25-

mm mineral fibra board 55–68

Resilient flooring on 35-mm concrete 52

35-mm concrete on resilient layer 55–65

Carpet and underlay 75–85

Carpet and underlay on 35-mm concrete >85

90 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 STC Ratings for Various Materials

Wall assembly STC Rating

Single layer of 1/2-inch drywall on each

side, wood studs, no insulation
(typical interior wall) 33

Double layer of 1/- inch drywall on each

side, wood studs, batt insulation in wall 44

Single 5/8-inch drywall on one side,

double 5/8-inch drywall and Green Glue
on other side wood studs 52

Double layer of 1/- inch drywall on each

side, on staggered wood stud wall, batt
insulation in wall 55

Double 5/8-inch drywall on either side

of a steel stud wall with insulation and
one load of Green Glue both sides 60

Double 5/8-inch drywall on either side

of a steel stud wall with insulation and
two loads of Green Glue both sides 62

Task 1: Identifying, Measuring and Recording the Physical

Attributes
The objective of this exercise is to accurately identify, measure, and record the physical
dimensions of a candidate Cisco TelePresence room.

Activity Procedure
Complete these steps:
Step 1 Obtain any applicable floor plans and dimensions (verify that they are accurate and
up to date).

Step 2 Complete the first section of the RRA Worksheet by recording the customer and
contractor information in the appropriate fields of the form. Ask your instructor for
further information to record.

Step 3 Record the type of building (number of floors) in which the candidate room resides.

Step 4 Record the location of the candidate room.

Step 5 Begin recording the physical dimensions of the room. If you have obtained accurate
floor plans and dimensions containing the required measurements of this section,
simply record the information directly from the floor plans to the RRA Worksheet,
converting from inches to meters, as appropriate. Otherwise, continue the following
steps applicable to all information not available on the floor plans.

Example: Wall 1 measures 203 inches: 203 x .0254 = 5.16 meters (round to two
decimal places)

Step 6 Measure and record the length and height of the longest wall in the room (Wall 1).
This is the wall behind the Cisco TelePresence System 3000 display.

Step 7 Measure and record the length and height of the wall opposite Wall 1 (Wall 3). This
is the wall behind the participants.
© 2011 Cisco Systems, Inc. Lab Guide 91
 Step 8 Measure and record the width and height of the wall positioned to the right of Wall 1
(Wall 2). This is the wall on your right as you face the Cisco TelePresence System
3000 displays.

Step 9 Measure and record the width and height of the wall opposite Wall 2 (Wall 4). This
is the wall on your left as you face the Cisco TelePresence System 3000 displays.
Step 10 Record the STC or NRC rating for each wall. If these ratings are not available,
record the wall composition for both sides and interior of the wall; for example, 1/2-
inch sheetrock (interior), 2 x 4 aluminum stud, batt insulation, 5/8-inch gypsum
board (exterior).

Step 11 Identify and record any glass walls in the room (for example, “2” for Wall 2). If
none exist in the room, skip to Step 16.
Step 12 Measure and record the dimensions (width and height) of each glass wall. You will
need this for the upcoming calculation. Write the dimensions in Table 1:

Table 1

Wall Number Length Width Length X Width = Area

Total Glass Wall

Area

Step 13 Calculate the area of each glass wall and record the results in Table 1.
Step 14 Sum the areas of each glass wall in the room and write this total in the lower-right
cell of Table 1.

Step 15 Copy all previously recorded wall dimensions into Table 2.

Table 2

Wall Number Length Width Length X Width = Area

Total Wall Area

Step 16 Calculate the area of each wall. Use Table 2 to record the results.

Step 17 Sum the area of all four room walls in Table 2. Write this total in the lower-right cell
of Table 2.

Step 18 Copy the Total Glass Wall Area calculation from Table 1 into the appropriate cell of
Table 3.

92 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 19 Copy the Total Wall Area calculation from Table 2 into the appropriate cell of Table
3.
Step 20 Calculate the percentage of glass wall surface. Use Table 3 to record the results.

Table 3

Glass Wall % of Wall

Total Glass Wall Area Total Wall Area x 100 Surface

÷ =

Step 21 Copy the Glass Wall % of Wall Surface result from Table 3 to the RRA Worksheet.
Step 22 Record the type of glass for each glass wall on the RRA Worksheet.

Step 23 Record any window treatments of each glass wall on the RRA Worksheet.

Step 24 Identify and record any windows in the room (for example, “2” for Window 2).
Step 25 Measure and record the dimensions (width and height) of each window. You will
need this for the upcoming calculation. Write the dimensions in Table 4:

Table 4

Window Number Length Width Length X Width = Area

Total Window Area

Step 26 Calculate the area of each window. Use Table 4 to record the results.

Step 27 Sum the area of all windows. Write this total in the lower-right cell of Table 4.
Step 28 Copy the Total Window Area calculation from Table 4 into the appropriate cell of
Table 5.

Step 29 Copy the Total Wall Area calculation from Table 2 into the appropriate cell of Table
5.

Step 30 Calculate the percentage of window surface. Use Table 5 to record the results.

Table 5

Window % of Wall
Total Window Area ÷ Total Wall Area X= 100 = Surface

Step 31 Copy the Window % of Wall Surface result from Table 5 to the RRA Worksheet.

© 2011 Cisco Systems, Inc. Lab Guide 93

 Step 32 Identify and record the type of glass for each window on the RRA Worksheet.

Step 33 Identify and record any window treatments of each window on the RRA Worksheet.

Step 34 Count and record the number of doors in the candidate room on the RRA
Worksheet.

Step 35 Identify and record the composition of each door, or (if available) the STC/NRC
rating. Include door jam configuration.

Step 36 Identify and record the candidate room ceiling NRC or IIC ratings (if available).

Step 37 Identify and record the type of ceiling material and the layout (for example, 2x2
grid, 4x2 grid, and so on).

Step 38 Identify and record the candidate room flooring NRC or IIC ratings (if available).

Step 39 Identify and record the type of flooring material and composition (for example,
carpet over cement, wood laminate, carpet with padding on wood, and so on).

Step 40 If you have an accurate floor plan, update the floor plan with any superseding
information. Otherwise, create a to-scale Microsoft Visio drawing that contains the
properties and dimensions documented on the RRA Worksheet.

Activity Verification
You have completed this task when you attain these results:
 Complete the Environmental portion of the RRA Worksheet.
 Update the floor plan with information from the RRA Worksheet. Alternatively, create a
to-scale Visio drawing of the floor plan with information from the RRA Worksheet.

94 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab: Measuring RRA Acoustics and Illumination
Measurement
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will use the sound reproduction and measuring equipment to document the
acoustical characteristics of the candidate room for a Cisco TelePresence System 3000
installation. After completing this activity, you will be able to meet these objectives:
 Use the audio meter to record noise that is generated from the registers when the HVAC
fans are on
 Measure and record ambient SPLs for different zones of the candidate room
 Measure and record reverberation characteristics of the candidate room
 Measure the illumination characteristics in all nine zones of the candidate room

Visual Objective
The visual objectives for this lab are within the tasks.

Required Resources
These are the resources and equipment that you will need to complete this activity:
 Accurate and up-to-date floor plan or an accurate Visio drawing from Lab Activity 3-2
 Candidate Cisco TelePresence room
 Access to HVAC controls
 Stepladder or stepstool of appropriate height to reach within 1 meter of all HVAC registers
in the candidate room
 Measuring tape
 Stopwatch or timer
 Audio meter—NTI AL1 Acoustiliyzer
 Class 2 measurement microphone—NTI MiniSPL(1)
 Tone generator—NTI Acoustilyzer Audio Test Signals v1.0 CD or NTI Minirator MR1
 Personal monitor—Fostex 6301D Digital Personal Monitor
 Tripod (optional)
 Extech Foot Candle/Lux Meter 407026

Task 1: Measure and Record HVAC Noise

Use the audio meter to record noise that is generated from the registers when the HVAC fans
are on.

© 2011 Cisco Systems, Inc. Lab Guide 95

Activity Procedure
Complete these steps:

Step 1 Verify that all HVAC registers in the room are turned on and continually active. You
might need to change the thermostat control settings to a manual On position.

Step 2 Verify that all doors and windows in the candidate room are closed.

Step 3 Verify that no other devices in the vicinity are making noise that will not normally
operate during Cisco TelePresence conferences.

Step 4 Remove the audio meter from the RRA Tool Kit.

Step 5 Verify that the unit has adequate battery or power.

Step 6 Remove the Class 2 measurement microphone from the RRA Tool Kit.

Step 7 Verify that the windscreen is installed on the microphone. The windscreen is
required for accurate HVAC measurements. If you do not have one or if it appears
damaged, dirty, or torn, ask your instructor for a replacement.

Step 8 Verify that the unit has adequate battery or power.

Step 9 Verify that the microphone and SOUND meter are connected properly and powered
on.

Step 10 Press the ESC key. The upper-left field, SPL/RTA, should be highlighted. If it is
not, then use the cursor to move the highlight there.

Step 11 Press the Enter key.

Step 12 Scroll down to the CALIBRTE option, and then press the Enter key.

Step 13 Scroll to the lower-left field under DEFAULT, and then press the Enter key.

96 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 14 Press the ESC key. The upper left field should be highlighted.
Step 15 Press the Enter key.

Step 16 Scroll back to the top option, SPL/RTA, and press the Enter key.

Step 17 Look at the third field from the left on the menu bar. If the field is empty or displays
anything other than A-WTD, then use the cursor to highlight the third field from the
left on the menu bar, press the Enter key, choose A-WTD from the drop-down list,
and press the Enter key again.

Step 18 Look at the second field from the left on the menu bar. If the field reads “123”, skip
this step. Otherwise, use the cursor to select the second field from the left on the
menu bar, press the Enter key, choose 123 from the drop-down list, and press the
Enter key again.

© 2011 Cisco Systems, Inc. Lab Guide 97

 Step 19 Verify that the lower-right field for sample rate reads THTG FAST. If it does, skip
this step. Otherwise, use the cursor to select the lower right hand field for sample
rate and, pressing the Enter key to toggle between FAST and SLOW, choose
FAST.

Step 20 Look at the upper-right corner of the screen. If the value to the right of SET: reads
“00:00:30”, skip this step. Otherwise, use the cursor to highlight the field to the right
of SET and press the Enter key to activate the field for editing (there should be a
flashing rectangle around this field). Use the Left and Right cursors to choose hours,
minutes, and seconds, as appropriate. Use the Up and Down cursors to increment or
decrement the desired time. When you have finished modifying these values, you
should have “30” in the seconds field. Press the Enter key.

Step 21 Check the label to the right of the large result reading in the center of the screen for
SPL setting. If the label reads SPL, skip this step. Otherwise, use the cursor to
highlight the large result setting, and then press Enter (the field should be flashing).
Use the Up And Down cursors to choose SPL, and then press the Enter key.

Step 22 Check the label to the left of the small result reading in the center of the screen. If
the label reads “Leq,” skip this step. Otherwise, use the cursor to highlight the small
result setting, and then press Enter (the field should be flashing). Use the Up and
Down cursors to choose Leq, and press the Enter key.

98 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 23 Perform a final check to verify that all of the settings are correct. The AL1 should
read exactly like the following figure, with the exception of the current dB readings
and countdown timer. If any settings appear different, correct them. If you have
trouble configuring any of these initial settings, see your instructor.

Step 24 Use the cursor to highlight the restart timer button.

Step 25 Position a stepladder or stepstool, as necessary, near the HVAC register that you
want to measure. Use a tape measure to position the microphone 1 meter away from
the HVAC register that you want to measure.

Note Distance is defined as the length from the center of the source at a 90-degree angle.

If the screen is difficult to read because of the positioning of the microphone, use a
stopwatch or timer to keep track of the 30 seconds that are required to record the average
SPL measurement.

Step 26 Keeping the microphone as close to its current position as possible, press the Enter
key.

© 2011 Cisco Systems, Inc. Lab Guide 99

 Step 27 Keep the microphone steady, in its current position, for a duration of 35 seconds.
Use either the countdown timer that is built into the AL1 or a standalone stopwatch
or timer.

Note If you move significantly during this recording process, if there are any unexpected loud
noises, or if you see a blinking OVL on the middle left side of the AL1 display, repeat the
process described in Steps 25 through 27.

Step 28 After successfully completing the measurement, record the Leq figure from the
SOUND meter on the RRA Worksheet for the appropriate register number.

Step 29 Repeat Steps 25 through 28 until average AUDIO readings have been measured and
recorded on the RRA worksheet for all HVAC registers.

Activity Verification
You have completed this task when you attain this result:
 You have measured and recorded accurate noise readings at a 1-meter distance from all
HVAC registers in the candidate Cisco TelePresence room.

Task 2: Measure and Record Ambient Audio Noise

Accurately measure the ambient SPL noise in all six zones of the candidate Cisco TelePresence
room.

Activity Procedure
Complete these steps:

Step 1 Divide the candidate Cisco TelePresence room floor plan into 6 equal sized zones.
You might want to simply modify a copy of the floor plan or a saved Visio
document.

Step 2 Divide the length of the candidate room (Wall 1 or 3) by 3. This will be the width of
one zone. Write the result here ____________.

Step 3 Divide the width of the candidate room (Wall 2 or 4) by 2. This will be the length of
one zone. Write the result here ____________.
Step 4 The dimensions of one rectangular zone are the length from Step 2 by the width
from Step 3. Thus, one zone will be __________ by __________.

Step 5 Now, record the borders of the rectangular zones on the floor plan or Visio drawing.
Simply inscribe six adjacent rectangles bearing the dimensions recorded in Step 4.

100 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 6 Starting in the upper left hand corner of your drawing (with the Wall 1 at the top and
Wall 2 on the right side), number these zones 1 through 6, in ascending order from
left to right, top to bottom. See this figure for an example.

Step 7 Starting with Zone 1, use a tape measure to position the microphone 1.2 meters (120
cm) above the floor at the center point of the zone.
Step 8 Measure the average ambient AUDIO noise over a 30-second interval and record the
measurement on the RRA Worksheet.

Step 9 Repeat Steps 7 and 8 for the remaining 5 zones.

Step 10 Return to Zone 5 for a C-Weighted ambient AUDIO noise measurement.

Step 11 Use the cursor to highlight the third field from the left on the menu bar, and then
press the Enter key.
Step 12 Use the cursor to choose the C-WTD option in the drop-down menu. Press the
Enter key.

Step 13 Verify that the AL1 settings, with the exception of the large and small readings in
the middle of the screen, match those in this figure.

© 2011 Cisco Systems, Inc. Lab Guide 101

 Step 14 Position the microphone in the center of Zone 5, 1.2 meters in distance from the
floor.
Step 15 Measure the average C-WTD AUDIO over a 30-second interval and record the
measurement on the RRA Worksheet.

Note The following steps do not apply to noise that is generated by the HVAC registers. Please
avoid these locations during the scan for noise trouble spots.

Step 16 Use the cursor to choose the A-WTD option in the drop-down menu. Press the
Enter key.
Step 17 Configure the AL1 to check the candidate room for any trouble noise spots.

Step 18 Use the cursor to highlight the small result field, and then press the Enter key (the
field should be flashing now.)
Step 19 Use the up and down cursors to choose the MAX SPL option, and then press the
Enter key.

Step 20 Use the cursor to highlight the SET field, and then press the Enter key (there should
now be a flashing rectangle around the time values.)

Step 21 Use the Up and Down cursor to increment the hours, minutes, and seconds field as
necessary to set 5 minutes as the desired time.
Step 22 After verifying your accurate entry of 5 minutes in the SET field, press the Enter
key.

Step 23 Verify that all settings, with the exception of the large and small readings in the
middle of the screen, match those in this figure.

Step 24 Use the cursor to highlight the Reset Timer field.

102 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 25 Press the Enter key and slowly scan the room with the microphone approximately
one meter from any possible noise sources.
Step 26 Keep your eyes on the Small Result field displaying the MAX SPL.

Step 27 If at any point the MAX SPL field exceeds 45 dB, stop scanning and record the
noise source and location in the candidate room on the RRA Worksheet.
Step 28 Repeat Steps 23 through 26 until you have identified and recorded all noise sources
that are louder than 45 dB.

Step 29 Calculate the mathematical average (mean) overall noise floor from the six zones.
The average (mean) is computed by dividing the sum of the recorded values of all
six zones by 6. This result is the Average Overall Noise Floor.

Step 30 Average = (zone1 + zone2 + zone3 + zone4 + zone5 + zone6) ÷ 6 = result

Step 31 Average = (_____ + _____ + _____ + _____ + _____ + _____) ÷ 6

Step 32 Average = (_____) ÷ 6 = ______ = Average Overall Noise Floor

Step 33 Record this Average Overall Noise Floor on the RRA Worksheet.

Activity Verification
You have completed this task when you attain these results:
 You have recorded all ambient AUDIO noise readings and the Average Overall Noise
Floor on the RRA Worksheet.
 You have identified and recorded any noise trouble spots that measure more than 45 dB of
sound pressure at a distance of 1 meter.

Task 3: Measure and Record Reverberation Time (RT60)

Accurately measure the reverberation time (RT60) characteristics of the candidate room.

Activity Procedure
Complete these steps:

Note Although hearing protection is not mandatory, you should consider wearing it during the
parts of this test that involve generating pink noise.

© 2011 Cisco Systems, Inc. Lab Guide 103

 Note If the ambient SPL is greater than 42 dBA, generating adequate pink noise to accurately test
for reverberation characteristics might not be possible. Ensure that HVAC and any other
devices that introduce noise into the room are disabled for the duration of the test.

Step 1 Position the Fostex 6301D on a table in the candidate room so that it is pointing into
a corner of the room (make sure that it does not point toward the microphone when
taking measurements).

Step 2 Set up and power on the Fostex 6301D Digital Personal Monitor and AL1
Acoustilyzer.

Step 3 Turn the volume knob of the Fostex 6301D to its lowest setting.

Step 4 Put the NTI Acoustilyzer Audio Test Signals v1.0 CD into a CD player and connect
to the Analog Input of the Fostex 6301D via a 1/8-inch to 1/4-inch audio cable.

If using the NTI Minirator MR1, connect to the Analog Input of the Fostex 6301D
via the RCA to 1/4-inch audio cable.)

Note Do not connect the MR1 to the digital input of the Fostex 6301D.

Step 5 Prepare the AL1 for reverberation measurements.

Step 6 Use the cursor to highlight the left-most field in the menu bar, and then press the
Enter key. Use the cursor to choose RT60 from the drop-down menu, and then
press the Enter key.

104 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 7 Use the cursor to choose the display field (second from left on menu bar), and then
press the Enter key.
Step 8 Choose the graph option in the drop-down menu, and then press the Enter key.

Step 9 If you have a tripod available, mount the AL1 on it with the Microphone stand
adapter 1.2 meters from the floor. Place the AL1 in the center of the candidate room.

Step 10 If you do not have a tripod available, you will need to hold the AL1 and
Microphone, as steadily as you can, 1.2 meters from the floor and in the center of the
room throughout the measuring process.

Note If no tripod is available, work with a partner to obtain accurate readings.

Note Make sure that you stay quiet for the remainder of the exercise because any unexpected
noise can interfere with the calibrations and measurements. Turn off the HVAC and any
equipment that is producing noise. The goal is not to test ambient noise but to check for
reverberation.

Step 11 Use the cursor to choose the RANGE field on the left side of the screen, and then
press the Enter key.

© 2011 Cisco Systems, Inc. Lab Guide 105

 Step 12 The SET RANGE dialog box should appear. Use the cursor to click OK, and press
the Enter key.

Step 13 Use the cursor to choose the Play field, and press the Enter key.

Step 14 Verify that the STAT field reads “ARMED.”

Step 15 Put on any hearing protection you desire now.

Note It may not be possible to generate pink noise at a high enough Db/SPL to perform a
successful test. Alternately, each frequency 4 kHz through 125 Hz, can be tested individually
with a greater chance of success.

Step 16 If you are using the NTI Minirator MR1, make sure that it is currently in “P.Noise”
mode.
Step 17 If you are using the NTI Acoustilyzer Audio Test Signals v1.0 CD, skip to Step 21.

106 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 18 Use the Mode button to highlight the “signal” field (the “s” will flash when it is
properly selected.)

Step 19 Use the cursor keys to choose P.Noise from the signal options.

Step 20 Use the Mode button to highlight the Amplification field (the “A” will be flashing
when it is properly selected.)

Step 21 Adjust the level to “-10dBu.”

Step 22 If using the NTI Acoustilyzer Audio Test Signals v1.0 CD, begin playing track 15
“RT60: Pink Noise, on/off 10s/10s, 32x” on the CD.

Slowly increase the volume control on the FOSTEX 6301D until all bars on the AL1
display extend past the indicator marks.

Step 23 Once you pass these marks, sustain the pink noise for five or more seconds.
Step 24 Stop playback on CD player or if using the NTI Minirator MR1 unplug the RCA
connector.

© 2011 Cisco Systems, Inc. Lab Guide 107

 Step 25 Verify that check marks appear in the RANGE column and that the AVRG field
value has increased by 1. If this did not happen, check your settings and try again.

Step 26 Repeat this test at least two times to obtain an accurate average.

Step 27 Use the cursor to choose the display field in the menu bar (second from left), and
then press the Enter key.

Step 28 Use the cursor to choose the seconds view, and then press Enter.

Step 29 Record the times displayed in the “Pass 1” fields of the RRA Worksheet.

Note You might not get a reading for 125 Hz under some conditions.

Step 30 Reposition the FOSTEX 6301D to another location.

Step 31 Repeat this test for the new speaker location.

Activity Verification
You have completed this task when you attain this result:
 You have measured and recorded reverberation characteristics of the candidate room for
two separate locations of the speaker.

108 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Task 4: Measure and Record Room Illumination
Accurately measure the illumination characteristics in all nine zones of the candidate Cisco
TelePresence room.

Activity Procedure
Complete these steps:

Step 1 Identify the types of fixtures used for lighting:_________________________

Step 2 Determine the color temperature of the ambient light source:________________

Step 3 Remove the Extech Instruments Foot Candle/Lux Meter 407026 from the Tool Kit.
Ensure that the protective cap is covering the light sensor.
Step 4 Set the Range switch is set to the lowest setting of 2,000 lux.

Step 5 Turn on the light meter, and then press the Light Source button to select “F” for
fluorescent lighting.
Step 6 Press the LUX/FC button until LUX is displayed on the LCD readout.

Step 7 Ensure that the current reading with the cap on the light sensor is “0”.

Step 8 Divide the room into three rows and three columns. Columns define center, left, and
right sections of the room. Rows define Camera/Display location, Participant
location, and Back Wall sections of the room. You might find it beneficial to simply
modify a copy of the floor plan or a saved Visio document.

Site Measurement Form—Illumination

Camera/Display Location

Participant Location

Back Wall
© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -25

© 2011 Cisco Systems, Inc. Lab Guide 109

 Each section of the room will have a target lux rating (currently 350 lux) and a tolerance
(currently 100 lux). Take measurements while pointing the light sensor toward the intended
location of camera lenses and at a height of 1–1.5 meters above the floor. This allows you to
measure the light level in the viewing area of the camera at a height near a seated participant’s
face level. Take note of the average level of light across the entire zone, as well as the
maximum and minimum light levels.

Note Be sure to make note of any areas of lighting that do not fall within the specific zones and
mark these as auxiliary Zones 10, 11,12, and so on.

Step 9 For Zones 1, 2, and 3, take reading from the perspective of the camera with the
sensor directed to the center of the room. Remove the cap and press the Record
button. Walk in a spiral pattern around the zone. Conclude by pressing the Recall
button to stop the recording. Continue pressing the Recall button to display
maximum, minimum, and average lux readings.

Maximum (lux) Minimum (lux) Average (lux)

Zone 1

Zone 2

Zone 3

Step 10 For Zones 4 through 9, take reading from the perspective of a participant, with the
sensor directed to the where the cameras will be placed. Remove the cap and press
the Record button. Walk in a spiral pattern around the zone. Conclude by pressing
the Recall button to stop the recording. Continue pressing the Recall button to
display maximum, minimum, and average lux readings.

110 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Maximum (lux) Minimum (lux) Average (lux)

Zone 4

Zone 5

Zone 6

Step 11 Look for any readings that are above 700 lux, and note their zone locations.
___________________________________________________________

Step 12 Look for any readings that are under 100 lux, and note their zone locations.
____________________________________________________________
Step 13 Take one additional set of readings for Zones 4, 5, and 6. For these readings, point
the sensor at the ceiling from a level 1 meter above the floor. Take one reading
across each zone and note the maximum lux level. These readings will indicate any
bright spots that fall on a participant’s head or shoulders. Levels that are too high in
these areas might pose difficulty in rendering.

Zone 4 Zone 5 Zone 6

Maximum
(lux)

Activity Verification
You have completed this task when you attain this result:
 You have measured and recorded illumination characteristics of the candidate room.

© 2011 Cisco Systems, Inc. Lab Guide 111

Lab: Programming the Codec
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will build the network infrastructure that is required to provide data and
voice VLAN connectivity. After completing this activity, you will be able to meet these
objectives:
 Program IP addresses on the codecs
 Program the class Core switch to support the Cisco Unified IP Phone 7970 or 7975 that is
connected to the codec

Visual Objective
The figure displays the logical connectivity of the lab equipment. Each pod consists of three
sites (Site 1, Site 2, and Site 3) and five servers that will work together.

Logical Lab Topology

Core n C isco Te lePresence
M anager
17 2.16.p0.9 9/24
Cisco 2801 ISR C isco Unified CM
17 2.16.p0.1 00/24

172.16. 100.1/24 172 .16.p0.1/ 24 C isco

U nity/ Exchange /DHC P
DAT A VOICE
17 2.16.p0.1 01/24
VLAN1 00 VLAN p0
Cisco Catalyst C isco Te lePresence
M ult ipo int Switch
3750e Switch 17 2.16.p0.1 02/24
C isco Unified
Videoconf erencing MC U
17 2.16.p0.1 03/24
C isco Te lePresence
R ecording Server
17 2.16.p0.1 04/24

Site 1 Site 2 Site 3 Site 4 Site 5 Site 6

Codec Codec Codec Codec Codec Codec

172.16.10.10/24 172.16.10.20/24 172.16.10.30/24 172.16.20.40/24 172.16.20.50/24 172.16.20.60/24

7970 7970 7970 7970 7970 7970

DN=1100 DN=1200 DN=2100 DN=2200 DN=p100 DN=p200
172.16.10.x/24 172.16.10.y/24 172.16.10.z/24 172.16.20.x/24 172.16.20.y/24 172.16.20.z/24

Pod 1–VLAN 10 Pod 2–VLAN 20

© 2011 Ci sc o Sy s tems, Inc . All rights reserv ed. I TS v1. 1— LG -26

112 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Job Aids
The table provides IP addressing.

Codec Connectivity to Core Switch

Pod Site VLAN IP Address /24 Default Cisco Unified DNS Server
Mask Gateway Communications
Manager/TFTP
Server

1 Site 1 10 172.16.10.10 172.16.10.1 172.16.10.100 172.16.10.101

1 Site 2 10 172.16.10.20 172.16.10.1 172.16.10.100 172.16.10.101

1 Site 3 10 172.16.10.30 172.16.10.1 172.16.10.100 172.16.10.101

2 Site 4 20 172.16.20.40 172.16.20.1 172.16.20.100 172.16.20.101

2 Site 5 20 172.16.20.50 172.16.20.1 172.16.20.100 172.16.20.101

2 Site 6 20 172.16.20.60 172.16.20.1 172.16.20.100 172.16.20.101

© 2011 Cisco Systems, Inc. Lab Guide 113

Command List
The table describes the commands that you will use in this activity.

Cisco Catalyst 3560 Commands

Command Description

telnet x.x.x.x Opens a Telnet session to the class Core switch

interface type mod/port Enters interface configuration mode from global

configuration mode

switchport trunk encapsulation dot1q Sets the trunking protocol of the port to IEEE 802.1Q

switchport mode access Sets the port mode statically to access

switchport trunk native vlan 100 Sets the port native VLAN to 100

switchport voice vlan 20 Sets the port voice VLAN to 20

spanning-tree portfast Disables full spanning-tree negotiation process

show cdp neighbors [detailed] Displays connected Cisco network devices

copy run start Saves running-configuration into NVRAM

Required Resources
These are the resources and equipment that are required to complete this activity:
 Cisco TelePresence room or video of an existing installation
 Six CTS1000 codecs
 Six HD cameras
 Six TelePresence speakers
 Six microphones
 Six laptops with Internet Explorer 4.0 or higher
 Six Cisco Unified IP Phones 7970 or 7975
 One Cisco Catalyst switch
 DHCP server

Task 1: Program the Codec

Set a static IP address on the codec by using the closed network between the camera and the
codec for initial access.

Activity Procedure
Complete these steps:

Step 1 Plug the student laptop into the Auxiliary Camera Ethernet port on the back of the
codec.

Step 2 On the Student PC, choose Start > Run.

1. In the Open field, enter cmd.

114 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 2. When the command window appears, enter ipconfig /all.

3. Examine the DHCP Server address and record it here: DHCP Server =
__________

4. Renew the IP address, using the ipconfig /renew command, if necessary.

Step 3 Open a web browser window to the DHCP Server address that you recorded in Step
2.

Step 4 Log in with the username admin and the password cisco (do not change the
username or password for the duration of the class).
Step 5 Reset the codec by completing the following steps:

1. Click Configuration Issues. (Perform this step only if the codec is already
configured.)

2. Click Reset to Factory Image and Factory Configuration and then click
Restart Cisco TelePresence System.

3. Click OK.
4. Click OK.

Caution To regain access to the Cisco TelePresence System administration web page, proceed to
Task 3 and complete the initialization steps.

A factory reset on the Cisco TelePresence System results in a software downgrade of the
codec, video processor, and camera. This process can take up to 45 minutes. Use SSH2 to
connect to the codec and verify the upgrade status by using the show upgrade command.
Verify that the upgrade is complete before powering off the system.

Step 6 Choose Configuration > Unified CM Settings.

© 2011 Cisco Systems, Inc. Lab Guide 115

 Step 7 Configure the following settings:
 Use Configuration TFTP Servers: Specify
 TFTP Server 1: 172.16.p0.100 (where p = pod number)

Step 8 Click Apply.

Note Wait for the page to refresh.

Step 9 Choose Configuration > IP settings.

Enter the following settings:

 DHCP Enabled: No
 Domain Name: demo.local
 IP Address: 172.16.p0.x0 (where p = pod number and x = site number; for
example, 172.16.10.10 for site 1)
 Subnet Mask: 255.255.255.0
 Default Gateway: 172.16.p0.1
 DNS Server 1: 172.16.p0.101

Note The codec dynamically acquires an address only the first time these options are set. After
the first time, the Use Static IP Address option automatically sets to “Yes”.

Step 10 Click Apply.

Note After you click Apply, wait 5 minutes or until the codec has restarted.

Step 11 Click OK on the dialog box that warns that the system might become inaccessible
because of the new IP address.
Step 12 Unplug the classroom PC Ethernet from the codec.

116 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 13 Plug the classroom PC Ethernet into the port on the class Core switch that is
designated in the following table.

PC Connectivity to Core Switch

Location VLAN Switch Port

Site 1 10 fa0/1

Site 2 10 fa0/3

Site 3 10 fa0/5

Site 4 20 fa0/7

Site 5 20 fa0/9

Site 6 20 fa0/11

Activity Verification
You have completed this task when you attain this result:
 You have successfully pinged the codec from the classroom PC.

Task 2: Verify the Switchport Connected to the Codec

(Optional)
Program the class Core switch to support the Cisco Unified IP Phone 7970 or 7975 that is
connected to the codec. This task is optional.

Activity Procedure
Complete these steps:
Step 1 On the Student PC, choose Start > Run.

1. In the Open field, enter cmd.

2. When the command window appears, enter ipconfig /all.

3. Examine the DHCP Server address and record it here: DHCP Server =
__________

4. Renew the IP address by using the ipconfig /renew command, if necessary.

Step 2 On the Student PC, choose Start > Run.

1. Enter Telnet 172.16.p0.1 (or the IP address of the switch for your class),
where p is your pod number to use Telnet to reach the switch that is
connected to your pod.

Note Check with your instructor to verify the switch IP address. Some labs might use an alternate
switch for connectivity.

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 Step 3 Log in by using the username admin and the password ciscoLab123.

Using Cisco Discovery Protocol, discover the MAC address of your codec, based on
the connected port.

MAC = ___________________________
Step 4 Configure the port that your codec is connected to (Fa 0/x), to negotiate the voice
VLAN with the Cisco Unified IP Phone 7970 or 7975.

Note Ensure that the proper trunk encapsulation is used. Save configuration when you are done.

Step 5 Connect the Cisco Unified IP Phone 7970 or 7975 to the codec.

Step 6 Verify the settings of the IP Phone to ensure that the proper voice VLAN was
discovered and that an IP address was assigned.

1. Press the Settings button on the phone.

2. For Network Configuration, press 2.

3. To examine voice VLAN setting, press 20.

4. To examine IP setting, press 6.

Note The phone will not register at this time.

Activity Verification
You have completed this task when you attain these results:
 You have used Telnet to reach the class Core switch and have verified that the Cisco
Unified IP Phone 7970 or 7975 is displayed in Cisco Discovery Protocol, with the correct
IP address and PoE.
 You have documented the MAC address of the IP phone.

MAC = ________________________________

118 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
Lab: Tuning the Cisco TelePresence Cameras
and Testing Audio
Complete this lab activity to practice what you learned in the related module.

Activity Objective
In this activity, you will use the camera tuning targets to tune the Cisco TelePresence cameras
and test the connectivity of the speakers and microphones. After completing this activity, you
will be able to meet these objectives:
 Prepare Cisco TelePresence for tuning the cameras
 Use the camera tuning target to tune the cameras
 Test the connectivity of the speakers and microphones

Visual Objective
The figure illustrates what you will accomplish in this activity.

Required Resources
These are the resources and equipment that are required to complete this activity:
 A complete Cisco TelePresence System 1000, 3000, or 3200
 Camera tuning target
 Tape measure

Job Aids
These job aids are available to help you complete the lab activity.
 Camera tuning target

© 2011 Cisco Systems, Inc. Lab Guide 119

Task 1: Preparing Cisco TelePresence for Tuning Cameras
In this task, you will bring the cameras into loopback mode and place the Camera Tuning target
in position.

Activity Procedure
Complete these steps:

Step 1 Browse to the primary codec administration web page at https://<Primary Codec
IP address>.

Step 2 Click Yes on the Security Alert window and log in by using the username admin
and the password cisco.
Step 3 Choose Troubleshooting > Hardware Setup from the left menu panel to open the
Hardware Setup window.

Step 4 Click Cameras in the option box in the Hardware Setup panel.
Step 5 Click Start.

Step 6 Click the Setup button that is below the display icon.

Step 7 Click Show Camera Target. A red “+” sign will appear on the display to use in
conjunction with the camera tuning target.

Step 8 To tune a Cisco TelePresence System 1000, 1100, or 1300, verify that the table is 30
inches in height and 8.5 feet from the camera lens.

Step 9 Attach the tabletop target to the table edge, ensuring that both are parallel and
centered relative to each other.

120 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Note To ensure that the target is parallel, measure from the left corner of the display to the left
corner of the target, then verify that the right side is the same measurement. To verify that
the target is centered, measure from the left corner of the target to the right corner of the
display, then verify that the right corner of the target to the left corner of the display is the
same.

Step 8 Set the room lighting as it will be when the room is in use for a telepresence session.

Activity Verification
You have completed this task when you attain these results:
 A red “+” sign appears on the display.
 The camera tuning target is in the correct position.

Task 2: Tuning the Camera with a Target

In this task, you will use the camera tuning target to help you perform physical adjustments to
the camera.

Activity Procedure
Complete these steps:

Step 1 With the camera test still running on the codec, adjust the focus ring of the camera
so that the lines on the target are in focus. This ring is labeled “N – infinity”.

Step 2 Adjust the camera mounting plate to the red “+” and to the appropriate table
position.
1. The top two screws are intended for pan left/right adjustment.

2. The bottom screw is intended for tilt up/down adjustment.

Step 3 Rotate the camera to line up the red registration marks with the edge of the tabletop.

1. Two screws hold the camera to the plate just above the lens.

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 2. Loosen the screws and rotate the camera until the red registration marks on
the bottom of the display are parallel with the edge of the tabletop.

3. Tighten the screws.

Step 4 Adjust the camera zoom to the appropriate perimeter as indicated on the target.

1. The zoom ring is labeled “W – T”, where “W” widens the view and “T”
narrows the view.

2. Adjust the zoom ring until the black curved lines on the target touch the
edges of the display screen.

Note Adjusting the zoom changes the focus, so each change to the zoom requires an adjustment
to focus with the focus ring. Adjust each setting in small increments.

Step 5 Browse back to the Camera Setup panel on the primary codec administration web
page. Click Auto Adjust. Doing so will automatically adjust the gain/white balance
of the camera.

Note The camera takes about 10 seconds to make adjustments. Do not block the camera’s view
of the target during this process. Adjustments are automatically saved to the camera.

Step 6 Click Show Focus Target.

Step 7 Place the small camera target on the tabletop 4 inches (10 centimeters) behind the
microphone.

Step 8 Remove the large target from the tabletop.

Step 9 Set up the large camera target as follows:

1. Orient the target so that the target side faces the camera.

2. Stand the target on end on the floor, approximately 60 inches (150

centimeters) behind the small target.

3. Prop the target against a chair or the wall so that it stands upright.

122 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.
 Step 10 Calibrate the camera by completing the following steps:

1. Slowly zoom out until the green and red lines move to the edge of the left
side of the screen.

2. Slowly zoom in until the green and red lines move to and touch the right
edge and move back.
Step 11 Click the Done button in the Cisco TelePresence System Administrator.

Step 12 Repeat Task 1 and Task 2, Steps 1 through 5 until you have tuned all cameras.

Activity Verification
You have completed this task when you attain these results:
 The “+” sign on the displayed screen is aligned with the “+” sign on the Camera Tuning
Target.
 The red registration marks are lined up with the tabletop.
 The black curved lines of the target touch the edges of the display screen.

Task 3: Test Speakers and Microphones

In this task, you will test the connectivity of the speakers and microphones.

Activity Procedure
Complete these steps:

Step 1 Browse to the primary codec administration web page at https://<Primary Codec IP
address>.
Step 2 Choose Troubleshooting > Hardware Setup from the left menu panel to open the
Hardware Setup window.

Step 3 Click Speakers in the Hardware Setup panel.

Step 4 Click Start. You should hear sound coming from the speakers as the system tests the
speakers’ performance.

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 Step 5 Stop the speaker test. Click Microphones.

Step 6 Click Start. A picture of a sound meter appears on the display screen.

Step 7 Slightly tap the microphone a couple of times. The sound meter on the display screen will
indicate connectivity.

Activity Verification
You have completed this task when you attain these results:
 You have heard sound coming from the speakers.
 The sound meter indicates connectivity.

124 Implementing Cisco TelePresence Solutions (ITS) v1.1 © 2011 Cisco Systems, Inc.