“THE IMPACT OF IMPLEMENTING ORANGE LANE: AN INTEGRATED SELECTIVITY PROCESS

FOR RELEASING SHIPMENT AT THE PORT OF MANILA”

A Thesis Presented to

The Faculty of Bachelor of Science in Customs Administration Department Philippine

Merchant Marine School, Las Piñas City

In Partial Fulfillment

of the Requirement for the Degree of

Bachelor of Science in Customs Administration

By:

CS5B1 – Group 3

Gabin, Emirose, R. Pacatang, Phoebe, C.

Cerdeña, Justine John, E. Calagos, Ron Paul, T.

Granada, Giselle, Q. Lanestosa, Jade, S.

Anigan, Mary Melanie Rose, S.

December 2023

APPROVAL SHEET

i
This research entitled: THE IMPACT OF IMPLEMENTING ORANGE LANE: AN INTEGRATED

SELECTIVITY PROCESS FOR RELEASING THE SHIPMENT AT THE PORT OF MANILA

Gabin, Emirose, R. Pacatang, Phoebe, C.

Cerdeña, Justine John, E. Calagos, Ron Paul, T.

Granada, Giselle, Q. Lanestosa, Jade, S.

Anigan, Mary Melanie Rose, S.

Prepared and Submitted by: CS5B1 – Group 3

Has been examined and is recommended for acceptance and approval for ORAL

EXAMINATION

CRIS MHAR B. ALEJANDRO, LCB, MBA

Instructor/Adviser

Approved by the committee on Oral Examination with a GRADE of __________ .

MR. TEODORO II R. TIU, MaEd MR. ANGELITO P. KILALA, MAT-Math

Member Member

Accepted as partial fulfillment of the requirements for the Degree of Bachelor of Science

in Customs Administration.

Date: December 6, 2023

JIMMY S. SENA, LCB, MBA RAFAEL D. CURIMAO, DBA

Program Head, BSCA Department Dean for Non-Maritime Programs

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 DEDICATION

This research work is

humbly, sincerely, and lovingly dedicated

to our

LORD JESUS CHRIST for the glory

of GOD the FATHER

to our parents who have been our constant source of unconditional

love and care and to our someone special who has

served as our inspiration in life.

The Researchers

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 ACKNOWLEDGEMENT

We would like to express our deepest appreciation for all those who helped us

complete this research work successfully.

We would like to start by sincerely thanking our supervisor/advisor Mr. Cris Mhar

Alejandro, whose advice, knowledge, and constant support have been important

throughout this study process. The direction of this effort has greatly benefited from their

guidance.

We also want to express our appreciation to our colleagues and other academics

who engaged in helpful discussions, contributed their knowledge, and offered helpful

feedback that improved the quality of our research. The creation of this document

required a lot of collaborative work.

We also like to thank our friends and family for their patience and assistance

throughout the challenging parts of our research project. Their kindness and support were

important in helping us stay motivated.

Finally, we would like to express our gratitude to the organizations and study

participants who kindly contributed their knowledge, information, and insights to enable

this research.

We sincerely appreciate all your help and efforts.

The Researchers

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 ABSTRACT

This study is entitled” The impact of Implementing Orange Lane: An Integrated

Selectivity Process for Releasing Shipment of Customs Brokers at Port of Manila” The aim

of conducting the study is to show the effectiveness and efficiency of the newly

implemented Selectivity Process by the Bureau of Customs, which is the “Orange Lane” to

facilitate the process of shipment for Customs Brokers at the Port of Manila.

The descriptive design and correlational method were used in this

study, which included Thirty (30) respondents who are customs brokers,

declarants, processors, and other individuals who are currently processing or

releasing shipments at the Port of Manila. As a sampling technique, the

researchers used purposive sampling technique. The survey questionnaire was

used by the researchers to collect data via an google form or online survey. Frequency

distribution, Percentage analysis, Mean, Mode, Pearson r and standard deviation were

used to analyze the data.

Since findings reveal that the effectiveness of port operation has strong positive

significant relationship with the application of orange lane base on documentation

procedure, and equipment, the researchers recommend that the Port of Manila should

sustained effectiveness of this level of handling to keep the implementation’s positive

results and for them to be more effective.

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 TABLE OF CONTENTS

Page

TITLE PAGE i

APPROVAL SHEET ii

DEDICATION iii

ACKNOWLEDGEMENT iv

ABSTRACT v

TABLE OF CONTENTS vi

LIST OF TABLESLIST OF FIGURE vii

CHAPTER 1: THE PROBLEM AND ITS BACKGROUND

Introduction 1

Background of the Study 2

Statement of the Problem 3

Hypothesis 4

Conceptual Framework 4

Scope and Limitations of the Study 5

Significance of the Study 5

Definition of Terms 6

CHAPTER 2: REVIEW OF RELATED LITERATURE AND STUDIES

Related Literature 8

Related Studies 10

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CHAPTER 3: METHODS AND PROCEDURE

Research Design 13

Respondents of the Study 13

Sampling Technique 14

Research Instrument 14

Data Gathering Procedure 15

Statistical Treatment of Data 16

CHAPTER 4: RESULTS AND DISCUSSIONS

Presentation of Data 19

Interpretation of Data 19

CHAPTER 5: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

Summary of Findings 32

Conclusions 37

Recommendations 39

BIBLIOGRAPHY 41

APPENDICES 43

Appendix A. Letter of Request to Conduct the Study 44

Appendix B. Letter to the Respondents 45

Appendix C. Survey Questionnaire 46

CURRICULUM VITAE 49

PHOTOS / DOCUMENTATION 50

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LIST OF TABLES
Table Title Page

1 The profile of the respondents in terms of age 19

2 The Respondents’ Frequency Distribution in Terms of Gender 20

3 Respondent’s Frequency Distribution in Terms of 20

Their Designation
4 Frequency Distribution in Terms of Years of Operation 21

5 Frequency Distribution in Terms of Years of Employment 21

Related to Customs Operations

6 Port Performance in Applying Orange Lane Documentation 22

7 Port Performance in Applying Orange Lane Procedures 24

8 Port Performance in Applying Orange Lane Equipment 26

9 Respondents’ Perception of the Effectiveness of Port Operation 28

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10 Correlates of Port Operations Effectiveness

LIST OF FIGURE

Figure Title Page

1 Research Paradigm 4

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