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European Roaming Unions - Prepaid Data SIM Card Wiki - Fandom

The EU abolished roaming fees in 2017, allowing consumers to use domestic call/text/data allowances when roaming in the EU. Wholesale roaming price caps were also set and recently lowered, aiming to ensure roaming rates are similar to domestic rates.
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0% found this document useful (0 votes)
135 views13 pages

European Roaming Unions - Prepaid Data SIM Card Wiki - Fandom

The EU abolished roaming fees in 2017, allowing consumers to use domestic call/text/data allowances when roaming in the EU. Wholesale roaming price caps were also set and recently lowered, aiming to ensure roaming rates are similar to domestic rates.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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291
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FAN
CENTRAL in: Europe
BETA

European 45
EDIT

GAMES
Roaming
ANIME
Unions
International roaming (= the use of a provider from one country
in another) is usually very expensive. Local providers mainly
MOVIES
compete for domestic customers and thus foreign and roaming
rates get less attention and remain quite high. That’s why in this
wiki it's recommended to buy a local SIM card abroad. This
TV
suggestion has the notable exception of so-called "free roaming
zones" shown in detail in this special article about European
Roaming Unions, that breaks away from the usual country
VIDEO
articles.

WIKIS

START A
WIKI

Unions of states worldwide have addressed this issue by forming


own cross-country roaming unions where lower roaming prices
are regulated by common legislation. The member states of the
European Union (EU) started in 2007 with price caps for roaming
calls. These were gradually lowered and since 2017 all roaming
fees have been abolished in major parts of Europe. Their roaming
model found copies all around the world in communities of allied
states. Six states in Western Balkans adopted the EU scheme to
form a regional roaming agreement in 2019/21 to join the
EU/EEA zone eventually (shown in brown on the map).

There are unions in Africa or South America, but they don't apply
to mobile internet use. In Europe, there are other bilateral free
roaming zones in place between two allies or neighbours: Ireland
and the UK agreed in 2020 to continue EU roaming in spite of
the UK having left the EU and Belarus and Russia agreed in 2018
on a mutual arrangement, but this hasn’t been put to work yet (h
ttps://tech.onliner.by/2022/01/10/s-1-yanvarya-2022-goda-ros
siya-i-belarusi-sobiralis-otmenit-rouming-no-snova-ne-smogl
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i). Additionally, in many dependent or attached territories
common roaming zones are in place: between KKTC (Northern
Prepaid Data SIM Card Wiki EXPLORE
Cyprus) and Turkey, or Crimea and Russia. The bilateral

FANDOM arrangements are mentioned in the relevant national chapters of


this wiki. In this article we present the EU/EEA roaming
agreement in detail as it comprises most of Europe and serves
as a role model. Both EU and EEA roaming is used in this wiki: it’s
an EU legislation comprising all present 27 EU member states
FAN and 3 additional EEA countries. The legislation is drafted by the
CENTRAL
BETA
EU implemented on the geographical footprint of the less known
EEA shown together in green on the map.

GAMES
Contents

1. EU/EEA Roaming Regulation


ANIME
1.1. Pricing

1.2. Geographical Scope

1.3. Shortcomings
MOVIES

1.4. Fair Use Policy - limits to Roam like at home


1.5. No roam like at home?
TV
2. Western Balkans Regional Roaming Agreement
2.1. Geographical Scope

2.2. Rules and regulations


VIDEO

3. What is a traveller to do in these zones?

3.1. Domestic prepaid SIM plans that cover the EU


WIKIS
3.1.1. Orange (France)

3.2. International eSIM plans that cover the EU

START A 3.2.1. GoMoWorld


WIKI
3.2.2. Airalo

3.2.3. Ubigi

3.2.4. maya mobile

EU/EEA Roaming Regulation


Since June 2017 in all member
countries of the EU and EEA
(most) roaming fees have
been abolished. Roam like
(at) home is the guiding
principle of the regulation.
Basically, a roaming call,
roaming SMS or roaming data use is not allowed to cost more
than their domestic use. So domestic rates and roaming rates
have become essentially the same. You can use your domestic
allowance from one member country for roaming in a different
member country without additional fees.

Furthermore, the EU committed to the principle of strict net


neutrality: no blocking or throttling of online content,
applications and services. All data traffic must be treated
equally. This also means that zero-rated offers must come to an
end. The practice of geo-blocking of paid audio or video
streaming has been banned within the union, while it may
continue for free services.

In spite of some shortcomings the regulation has proven to be a


success and has been extended for 10 more years in 2022-32.
The new amendment in 2021 sorted out some problems and set
new lowerData
Prepaid wholesale
SIM caps
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Pricing
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Since June 2017, the EU has banned roaming surcharges within
FANDOM the EU and European Economic Area (EEA) with a few
exceptions:

Pricing since 2017


Roaming
Direction (extended to 2032)
FAN
CENTRAL
BETA

voice incoming free


calls
outgoing at price of a domestic call
GAMES

texts incoming free


(SMS)
ANIME outgoing at price of a domestic text

at domestic price (some limitations may


data
MOVIES apply)

All incoming calls and texts are free within the union. For
TV outgoing calls and texts, the charge when roaming must not
exceed the usual charge that the customer pays on the
provider's domestic network for a call or text to mobile number
VIDEO on another domestic network. When you are on the base plan, in
which every minute of voice call, sent SMS or MB is charged, the
same domestic rate is applied in the roaming country. If you
WIKIS have a bought a definite package of ## minutes, ## SMS and/or
## MB/GB data for domestic use, your roaming consumption
comes out of this domestic package. If you hold an unlimited
START A
WIKI
allowance for voice, SMS or data on your plan, all roaming calls
and SMS are taken from this plan and data up to a certain limit.
This also refers to bonuses, free add-ons, zero-rated offers or
anything similar.

In 2021 the EU legislation updated their wholesale roaming price


caps. This is a prerequisite for roam like at home retail prices.
These caps are the maximum rates that providers can charge
each other for roaming customers of a different network from
outside the country. In practice most providers charge each
other much less.

Roaming
2017 2018 2019 2020 2021 20

voice
€0.032 per minute
calls

texts
€0.01 per SMS
(SMS)

data
€7.70 €6.00 €4.50 €3.50 €3.00 €2
(per GB)

These prices on the table above are net rates without local sales
taxes (which vary between 17% and 25% according to country
and come on top). They are not direct price caps for consumers
or have any direct consequences for retail prices. They are
wholesale prices between operators and define the Fair Use
Policies (see below).

Geographical Scope

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FANDOM

FAN
CENTRAL
BETA

GAMES

ANIME

MOVIES
European Union roaming regulations are valid in all present 27
EU member states marked in green on the map, including their
attached EU territories outside Europe: Austria, Belgium,
TV
Bulgaria, Croatia, Czech Rep., Cyprus (South), Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Ireland,

VIDEO
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands,
Poland, Portugal, Romania, Slovenia, Slovakia, Spain,
Sweden, and in 3 more countries of the wider European

WIKIS Economic Area (EEA): Iceland, Liechtenstein and Norway. Off


the map are the Canary Islands as a part of Spain, Madeira and
the Azores as part of Portugal in the Atlantic Ocean, and some
START A French Overseas Departments in the Caribbean, South
WIKI
America and the Indian Ocean, which form part of the EU and
where common roaming regulations equally apply.

Shaded in amber, the United Kingdom and Gibraltar have left


the EU and EEA in 2020. After a transition period operators are
not obliged to enforce EU rules anymore and are beginning to
break away. For compliance check each operator in our national
chapters. Switzerland is not part of the agreement and
represents the biggest gap in Central Europe. That's why a few
operators included some of these countries on a voluntary basis,
but you can't rely on it without checking them before.

As prices are not regulated and are much more expensive


outside the defined zone, it's worth noting the areas in red on
the map. In Eastern Europe, Russia, Belarus, Moldova and
Ukraine are outside. In the Western Balkans, Montenegro,
Serbia, Bosnia-Herzegovina, Albania, Kosovo and North
Macedonia are outside and have formed an union of their own
(see below). And there a small red bullets indicating dwarf states
between France and Spain (for Andorra) and within France (for
Monaco) where you can be charged much higher too. Finally, the
Faroe Islands, the Channel Islands and the Isle of Man are
excluded territories as well as the northern part of Cyprus and
all of Turkey.

As this zoning in Europe creates many borders where green


meets red or amber with steep price differences, remember
when staying in a green area close to a red or amber zone, you
should always: when using a roaming network: make a manual
network selection for an operator located within the zone and
when using your home network: better disable data roaming
altogether.Data SIM Card Wiki
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Shortcomings
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The legislation is not perfect and has created pitfalls for users
FANDOM
who are not aware of some shortcomings. The following concern
mostly voice calls and SMS:

on-net discounts (for calls or texts among the same


national provider) are not enforced when roaming abroad
FAN
CENTRAL free call numbers (0800 or similar) may not be free and can
BETA
be charged as a regular domestic call
premium and special service numbers may be charged
much higher as an usual call (as they would too in the local
GAMES
country)
all satellite, maritime (on ships) or aerial networks (on
airplanes) are not included, even when you are staying in
ANIME
the roaming area. They are charged much higher typically
around €16 to €25 per MB data or incoming calls at €2 to
€7 per min.
MOVIES
the regulation only refers to roaming calls and texts made
within the zone outside the country where the SIM card
was issued. It doesn't apply to calling or texting out from
TV
within the common area or to calling or texting in from
outside the area where rates are much higher too.

VIDEO
In addition to that, there is still an odd distinction between
"foreign" calls or texts and "roaming" calls or texts. All IDD (or
cross-country) calls and texts from the home country (where the
WIKIS
SIM card is hosted and issued) to a different EU/EEA country are
not covered by this legislation. This anomaly has made most
foreign calls more expensive than when roaming with the same
START A
WIKI SIM card abroad for calls to the home country. In 2019 the EU
started to close this gap by limiting the maximum price of a
foreign call to €0.19 per minute (plus tax, typically at around
€0.23 per min) and a foreign SMS to not more than €0.06 (plus
tax, typically around €0.07 per SMS). These prices are to be
gradually lowered in the next years by new EU legislation.

In theory, you can take your domestic allowance from one


country and use it in another. But some operators have
introduced more obstacles to users, that may also affect
roaming data use:

Some providers simply don't offer any international


roaming at all: as long as the plan is labeled as "domestic-
only", it wont work abroad as all foreign roaming stays
blocked. In these cases the regulation doesn't apply and
you phone remains dead outside the home country. Such
"domestic" tariffs are now offered in many countries and
you are not allowed to simply add roaming services or
change tariffs for a surcharge.
A few providers have derogated from the rules on
economical grounds. If they are able to prove financial loss
to their national regulator, they may be allowed to charge
regulated extra fees. This has become very rare and only
happens to a few smaller MVNOs in the EU that are not able
to buy the services for a low price.
Some operators have downgraded their roaming service
technically e.g. by offering only 2G or 3G abroad on a 4G
plan, even if 4G is locally available. These tricks are now
officially banned in the amendment of the resolution, but
may still occur.

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Fair Use Policy - limits to Roam like at home
The industry term of "Fair Use Policy" (FUP) euphemises a
Prepaid Data SIM Card Wiki EXPLORE
throttle or any sort of limit to surcharge-free roaming according

FANDOM
to the shown Roam like at home rules. A specific FUP of some
sort is nowadays applied by most operators in the EU/EEA
roaming zone for mobile internet, but not for voice or SMS.

The principle of Roam like at home is intended for temporary


FAN travels, not for a permanent residence in a roaming country. And
CENTRAL
BETA
the principle is certainly not intended for visitors to the
European Union. That's why some providers monitor your
roaming consumption over time. If you have stayed in a four

GAMES
months period more than half of this time abroad or have used
more data abroad than domestic within this period, you may get
a message to change your roaming behaviour within the next

ANIME two weeks or will face regulated surcharges instead. This policy
is reversed, if you will be able to show "stable links" to the
roaming country.
MOVIES

With unlimited data plans, that can be used abroad or very cheap
data packages available another FUP was introduced on a data
TV volume base and is now widely enforced. It's mentioned in the
national chapters as "EU cap" of each plan. According to its retail
price, only a certain portion of your domestic allowance is given
VIDEO out for roaming without surcharges. This threshold is calculated
as double amount of data available at the wholesale cap shown
above plus taxes as legal minimum. For overuse you will not be
WIKIS shut off, but need to pay regulated surcharges on top. These
extra fees are limited to the wholesale cap (plus local taxes) and
will be debited in small MB-increments. In practice, this FUP
START A
WIKI limits unlimited data plans abroad and cuts in very cheap data
packages for roaming too by capping them.

No roam like at home?


Although "roam at home" intends to abolish roaming charges
within the EU, it does not require or force providers to offer
roaming to their customers. The extra rules mentioned above
can seriously affect your roaming allowance. In some EU
countries it's still very hard to find any prepaid plans to be used
abroad. In Austria most cheap data plans come without roaming
and some providers there require proof of Austrian residency to
activate roaming. In the Baltic States and Scandinavia most
prepaid offers are still domestic only. Because of very low prices
in Poland, Italy and other very cheap EU countries the included
FUP roaming allowance of most plans is considerably lower than
their domestic data volume. Within the last 5 years most
operators in the roaming zone have introduced and enforced at
least one of the mentioned FUP rules. Their policy differs widely
and should be checked in each of our national articles.

Nevertheless, the implementation of Roam like at home in 2017


was a huge step forward. In most EU/EEA countries you can still
use all of your domestic voice and text and most of your data
allowance abroad. For data in 2022 you can now consume more
than 8 GB on a €10 plan (or any fraction or multiple of that GB:€
ratio) before any FUP kicks in. Possible surcharges for overuse
are limited to around €2.40 per GB (debited as €0.0024 per MB-
increment).

Western Balkans Regional Roaming


Agreement
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The region of Western Balkans is made of 6 countries that aspire
Prepaid Data SIM Card Wiki EXPLORE
to join the EU, but remain locked as candidates for now. That's

FANDOM why they are not yet part of the EU/EEA roaming union. To
facilitate accession process they agreed on a Regional Roaming
Agreement of their own, formally the "Agreement on the price
reduction of the roaming services in public mobile
communications networks in the Western Balkans region". The
FAN agreement came into effect in July 2019, with reduced tariffs.
CENTRAL
BETA
Since July 2021 all roaming surcharges have been removed,
meaning no surcharge to the domestic retail price for calls, SMS
& data while roaming in Western Balkans. The EU backed the

GAMES decision to form this roaming union and is now in negotiations to


merge both unions which can take some years to come.

ANIME Geographical
Scope
The agreement concerns
MOVIES
all mobile operators of six
Western Balkan states
shaded in green on the
TV
map: Albania, Bosnia-
Herzegovina, Kosovo,
North Macedonia,
VIDEO
Montenegro and Serbia.
Be aware that it only
refers to voice, SMS and mobile data use within the common
WIKIS
area, not to or from the neighbouring EU/EEA roaming zone.
Both roaming zones remain separate for now with steep

START A surcharges between them. In Kosovo some problems with the


WIKI
new policy have been reported, that operators delayed the
implementation.

Rules and regulations


The regional roaming agreement of Western Balkans states is
modeled according to the EU blueprint. It's based on the same
Roam like at home principles that have been put in place in the
EU/EEA area before under similar FUP conditions. With regards
to mobile data usage, here too consumers may not be entitled to
use their full data allowance whilst roaming and, as such,
regulators and operators across the region have warned users to
consult their tariffs, which will specify how much data they may
use without surcharges whilst roaming. For roaming using
operators from Western Balkans in the EU/EEA zone still high
extra fees are charged, that can be lowered by purchasing a
roaming add-on offered by most providers in the region.

Since rules are more or less the same in both surcharge-free


roaming zones, the same advice can be given to travellers.

What is a traveller to do in these


zones?
Generally in this wiki, the purchase of a local SIM card is
recommended if you go abroad and want to use mobile internet
and other mobile phone services for a while. It's usually much
cheaper than using international roaming through your home
provider. As a third way some international roaming SIM cards or
eSIM profiles can do the job as well and are priced mostly
between local and home-based options (some of these plans are
listed below). When it comes to free roaming zones like the
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EU/EEA and Western Balkans our general recommendation from
Prepaid Data SIM Card Wiki EXPLORE
above needs to be reversed and adjusted.

FANDOM
Here, you don't need to buy an option for every country on its
own anymore. Better choose a common option for all countries
of the roaming zone instead, if you want to stay in different
places. You still need to buy a local offer issued in one of the
FAN member states, but you will now be able to use it in all other
CENTRAL
BETA
states of that union without (substantial) surcharges. This saves
you time and money for buying new SIM cards, topping them up
and all efforts involved. Though you will still need to activate a

GAMES
mobile data plan or package as you will do anyway, because the
per-MB base rate is mostly charged very high, no matter if used
locally or for roaming.

ANIME

If you live in a country that belongs to a common


roaming zone and travel to another country within this
MOVIES same zone, you will be mostly fine staying with your home
provider. Just make sure, that international roaming is
offered on your plan and your domestic allowance can be
TV used by checking your provider. There is no need to worry
about bill shock anymore, but you need to have in mind
that data allowances may be lower than your usual
VIDEO domestic volume, even within this free zone.
When you travel into the roaming zone from outside,
you should look for a single option covering all your mobile
WIKIS data needs in all countries of that region. When planning
your trip, you might want to consider travelling to a country
where data is cheaper per GB than the EU/EEA median
START A
WIKI price per GB and where prepaid options are widespread.
Make sure that all your destinations are located within and
be aware which places are located outside and need a
different approach. It's advisable to buy a new SIM card
with data at the first port of entry, that is valid for all
countries of the roaming union. You might not find a
suitable offer in every country that fits your particular
needs. Then buy one for the first country only and take a
look around in the second country of your trip or check
international offers before your trip.
Only if you want to stay for longer than about 4 months
in a particular country of this zone, or want to use a lot of
data like unlimited mobile internet during your stay, or for
any travelling outside this zone, you should better go to the
local stores and look for a local data option instead.

Have in mind that this special advice is only valid for common
surcharge-free roaming zones like those of the EU/EEA or
Western Balkans, and only applies within each zone, not
between the two of them. There are more zones on other
continents, but they only refer to voice calls and SMS, not to
mobile internet use. Or they apply to roaming between two
states only and are mentioned in our local articles. A few
(national) providers offer more countries added to their
surcharge-free roaming area. This is done voluntarily for
competition and needs to be checked with every provider. It may
be a good option, but is still rare and often applies to a few
challenging roaming countries only, like the UK, USA, or
Switzerland.

Domestic prepaid SIM plans that cover the EU

Orange (France)
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The plans below also cover Andorra, Faroe Islands, Isle of Man,
Prepaid Data SIM Card Wiki EXPLORE
Jersey, San Marino, Switzerland and the UK.

FANDOM

FAN
CENTRAL 4.99 1 7 ❌ ❌ ❌ 4.99
BETA

Europe:
Europe:
unlimited
GAMES unlimited
Rest of
19.99 12 14 ❌ Rest-of- 1.67
world:
world: 30
200
ANIME

Europe: Europe:
MOVIES
unlimited unlimited
Rest-of- Rest-of-
39.99 30 14 ❌ EFFECTIVE
1.33
PRICE(in DATA(in DURATION(in world: world:
TV 5G? CALLS SMS COST(in €
€) GB) days) 120 1,000
per GB)

VIDEO
Europe: Europe:
unlimited unlimited

WIKIS
Rest-of- Rest-of-
49.99 50 28 ✔ 1.00
world: world:
120 1,000
START A
WIKI

International eSIM plans that cover the EU


Unlike most SIM cards issued by local/national SIM carriers
directly, the plans below do not require real-name registration or
presentation of identification documents for use across the EU,
nor do they require the user to prove "stable links". However so
far, the downside is that the plans below are generally data-only,
no phone calls or SMS unless indicated otherwise.

GoMoWorld

This is perhaps the most affordable as it offers up to 25 GB on a


single plan for just under €20 for 30 days. Subscription is
available through the GoMoWorld app. In addition to the EU and
EEA, the Europe plans also cover Switzerland, San Marino,
Monaco, and the UK.

EFFECTIVE
PRICE(in DATA(in DURATION(in
5G? CALLS SMS COST(in €
€) GB) days)
per GB)

3.99 2 7 ✔ ❌ ❌ 2.00

9.99 20 14 ✔ ❌ ❌ 0.50

19.99 50 30 ✔ ❌ ❌ 0.40

Airalo

In addition to the EU and EEA, Airalo's eurolink plan also covers


Albania, Andorra, Montenegro, Serbia, Switzerland, Turkey,
Prepaid Data
Ukraine, the SIM CardGibraltar).
UK (including Wiki EXPLORE Follow on IG TikTok Join Fan Lab SIGN
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Prepaid Data SIM Card Wiki EXPLORE EFFECTIVE
PRICE(in DATA(in DURATION(in COST(in
FANDOM 5G? CALLS SMS
US$) GB) days) US$ per
GB)

selected
countries
FAN
CENTRAL 5.00 1 7 and ❌ ❌ 5.00
BETA
networks
only

GAMES
selected
countries
13.00 3 14 and ❌ ❌ 4.33
ANIME
networks
only

MOVIES
selected
countries
20.00 5 30 and ❌ ❌ 4.00
TV
networks
only

VIDEO
selected
countries

WIKIS 37.00 10 30 and ❌ ❌ 3.70


networks
only
START A
WIKI
selected
countries
100.00 50 90 and ❌ ❌ 2.00
networks
only

selected
countries
185.00 100 180 and ❌ ❌ 1.85
networks
only

Ubigi

In addition to the EU and EEA, Ubigi's Europe plan also covers


Andorra, Switzerland, Ukraine, and the UK (including Gibraltar).

EFFECTIVE
PRICE(in COST(in
DATA DURATION 5G? CALLS SMS
US$) US$ per
GB)

selected
countries
2.00 500 MB 1 day and ❌ ❌ 4.00
networks
only

15.00 5 GB 1 month selected ❌ ❌ 3.00


(minimum countries
of 3 and
Prepaid Data SIM Card Wiki
months) EXPLORE Follow on IG TikTok Join Fan Lab SIGN
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Prepaid Data SIM Card Wiki EXPLORE networks
only
FANDOM

selected
countries
19.00 10 GB 30 days and ❌ ❌ 1.90
networks
FAN
CENTRAL only
BETA

1 month selected
(minimum countries
GAMES
29.00 20 GB of 3 and ❌ ❌ 1.45
months) networks
only
ANIME

selected
countries
MOVIES
69.00 50 GB 30 and ❌ ❌ 1.38
networks
only
TV

selected
24 GB
VIDEO
countries
(2
58.00 1 year and ❌ ❌ 2.42
GB/month)
networks

WIKIS
only

selected
60 GB
START A countries
WIKI (5
150.00 1 year and ❌ ❌ 2.50
GB/month)
networks
only

maya mobile

maya mobile allows users to choose the amount of data they


wish (3, 5, 10, or 20 GB, as well as "unlimited" plans with daily fair
usage data of 2, 3, or 5 GB high speed data) and the duration.
Their Europe+ plans cover the UK, Switzerland, in addition to the
whole EU and EEA.

Cost of maya mobile Europe+ Plans by data


package and duration (in US$)

5 10 15 30
DATA (in GB)
days days days days

3 6 7 8 9

5 10 11 12 14

10 17 19 21 23

20 24 27 29 34

unlimited (FUP:
2GB/day high 19 34 48 59
speed)

unlimited (FUP: 29 47 66 88
Prepaid
3GB/dayData
high SIM Card Wiki EXPLORE Follow on IG TikTok Join Fan Lab SIGN
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speed)
Prepaid Data SIM Card Wiki EXPLORE

FANDOM unlimited (FUP:


5GB/day high 39 59 86 119
speed)

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