SRINIVAS UNIVERSITY COLLEGE OF MANAGEMENT & COMMERCE

PANDESHWAR, MANGALORE

AN INTERNSHIP REPORT ON

“A STUDY ON CONTAINER FREIGHT STATION OPERATIONS,FREIGHT

WITH REFERENCE TO MIV LOGISTICS PVT.LTD”

SUBMITTED BY

ABDUL VAHID M

BBA LOGISTICS AND SUPPLY CHAIN MANAGEMENT

2SU20LS002

DEPARTMENT OF COMMERCE

IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD

OF THE DEGREE OF BACHELORS IN COMMERCE

MARCH 01 TO MARCH 30th 2023

1
 SRINIVAS UNIVERSITY COLLEGE OF MANAGEMENT & COMMERCE

PANDESHWAR, MANGALORE

CERTIFICATE

This is to Certify that the Internship Report entitled "MIV CFS LOGISTICS"
has been carried out by Mr ABDUL VAHID M bearing Reg. No. 2SU20LS002.
During his VI semester BBA LOGISTICS AND SUPPLY CHAIN
MANAGEMENT Course in the academic year 2023, submits in Partial
Fulfilment of Requirements for the award of the Degree of BBA.

2
 DECLARATION

I ABDUL VAHID M bearing Reg. No. 2SU20LS002 hereby declare that this
project report entitled “ A STUDY ON CONTAINER FREIGHT STATION
OPERATIONS, FREIGHT” with reference to “MIV LOGISTICS”, Cochin
had been prepared by me towards the partial fulfilment of the requirement for
the award of the Bachelors of Commerce at SRINIVAS UNIVERSITY
COLLEGE OF MANAGEMENT & COMMERCE under the guidance of Mrs.
MEGHASHREE

I also declare that this field study report is the result of my own effort and that it
has not been submitted to any university for the award of any degree or diploma.

3
 ACKNOWLEDGEMENT

I, ABDUL VAHID M, endeavor to write this project report “ A STUDY ON

CONTAINER FREIGHT STATION OPERATIONS,FREIGHT”, I am fortunate
enough to receive the wholehearted support and inspiration from many people.

Above all, I thank the God Almighty for having showered his blessings in abundance
and guiding me through this mission. I am gratefully indebted to The SRINIVAS
UNIVERSITY for continuous encouragement and assistance in the realization of this
project report.

4
CERTIFICATE OF INTERNSHIP

5
 INDEX

Chapter Number Title Page Number

1 Introduction 09
2 Company Profile 11
3 Competitors Profile 15
4 Terms of Reference 18
5 Mission, Goals and 27
Objectives
6 Industrial Profile 32
7 Duties, Roles, 48
Responsibilities and
Learnings from The
Organization
8 Application of the Theory 51
into Real Life Situation
9 Lessons Learnt and 55
Challenges
10 Conclusion 58

11 Recommendation 60

12 Appendix 62

6
 SUMMARY
This is the report of the internship I had at the of MIV Logistics from
March 01 to March 30th 2023 As a whole, the internship was a useful
experience. I have gained new knowledge, skills and met many new people.
I achieved several of my learning goals, however for some the conditions
did not permit. I got insight into professional practice. I learned different
facts of working. I experienced that financing, as in many organizations, is
an important factor for the progress on projects. Related to my study I
learned more about Logistics industry. There is still a lot to discover and to
improve. The methods used at the moment are still not standardized and a
consistent method is in development.
MIV Logistics private limited, a joint venture of MFAR- INKEL VKL GROUP @IV)
INKEL LTD, Bahrain, based VKL Group and resort chain MFAR Hotels & resorts
Ltd with a wide network and specialized services. MIV Logistics was incorporated in
the year 2011 with Board of Directors as Dr. Ellangovan K, Jayakrishnan Krishna
Menon, Shaji K Mathew with the main objective of offering its customers complete
logistics solutions that span the spectrum of the industry. MIV initiated as a purely
cargo-based company for the south Indian Market. They expanded their product line
by introducing Warehousing and Freight services across India.

Freight forwarding is the coordination and cargo of items from one vicinity to every
other by way of a single carrier by way of marine and highway.

The significance of freight forwarding for international change was once identified in
Canada in 1948 with the institution of the Canadian International Freight Forwarders
Association (CIFFA). CIFFA diagnosed that forwarding freight, whether or not with
the aid of land, marine, rail or air requires coordination, rules and agreed-
upon satisfactory practices to make sure that items waft in a well
timed and trained manner throughout borders, overseas, and all through the world.

The concepts of freight forwarding are premised on the environment

friendly and cost-effective switch of items that are maintained
7
in proper circumstance at some stage in their travels. To accomplish this, freight
forwarders end up professionals in managing the logistics imperative to make
sure that items arrive on time. Successful change and delivery in increasing globalized
market’s ability having the proper equipment at your disposal.

Negotiating tariffs, customs guidelines and being fluent in

the necessities of delivery with the aid of land, sea, rail, and air, freight
forwarders manipulate the dangers and advantages of delivery each nationally and
internationally with the usage of the today's advanced technologies.

8
 CHAPTER 1
INTRODUCTION

9
 1.INTRODUCTION
This report is a short description of my internship carried out as compulsory
component of TRAINING IN CONTAINER FREIGHT STATION OPERATIONS,
FREIGHT.

The internship was carried out within the MIV Logistics from March 01 to March 30
2023

At the beginning of the internship, I formulated several learning goals, which I

wanted to achieve;

1. To understand the functioning and working conditions of a non-governmental

organization
2. To see what is like to work in a professional environment
3. To see if this kind of work is a possibility for my future career
4. To use my gained skills and knowledge
5. To see what skills and knowledge I still need to work in a professional
environment
6. To learn about the organizing of a research project
7. To get fieldwork experience in an environment unknown for me
8. To get experience in working with persons from another culture
9. To enhance my communication skills
10. To build a network

This internship report contains my activities that have contributed to achieve a

number of my stated goals. After this a reflection on my functioning and the learning
goals achieved during the internship are described. Finally, I give a conclusion on the
internship experience according to my learning goals.

10
 CHAPTER 2
COMPANY PROFILE

11
 2.COMPANY PROFILE

MIV LOGISTICS Pvt.Ltd Cochin Kerala

2.1 ABOUT MIV LOGISTICS

MIV Logistics private limited, a joint venture of MFAR- INKEL VKL GROUP @IV)
INKEL LTD, Bahrain, based VKL Group and resort chain MFAR Hotels & resorts
Ltd has formed a joint venture company named a MIV it to develop a Container
Freight Station (CFS) at Vallarpadam. International Container Transhipment Terminal
(ICFT). The joint venture, initiated by INKEL, called MIV Logistics private limited,
has developed the CFS on 18.5 acres at Vallarpadam ICTT.

INFRASTRUCTURE: Spread over 18.5 acres landscape, the CFS boasts of a total
capacity of 80000 TEUS per annum. Amongst others, some of its key infrastructure
highlights are; 50000 sq.ft export and import warehouse with dedicated labour for
stuffing and de-stuffing especially suitable for agricultural commodities 12 reefers
plug points, advanced yard and container handling equipment

SOME CLEAR ADVANTAGES THAT THIS FACILITY OFFERS INCLUDE:

public bonding facility spread over an area of 15000 sq. meters, private bonding
facility of 50000 sq. meters. The only import bonding warehousing facility in Kochi
empty container yard of 5 acres ensures it provides integrated solutions to its
customer fully automated system for cargo & yard management. Trucking-first

12
mile/last mile giving you single point contact, Import container storage-cost is saving
from unexpected port storage costs.

2.2VISION

To be the leading private sector inland container logistics service provider in South
Asia: most profitable, preferable and the biggest.
MISSION
o To provide quality, safety and security, cost effective & reliable service.
o To remain forever committed to excellence.
o To achieve each "END" tempered by "QUALITY" means.
o To make constructive contribution to the society at large.

Customer's centricity: With an aim to provide best-in-market services that meet global
standards, the CES has various thoughtful and customer centric features which ensure
convenience of Interaction and carrying out business. Technology and process
excellence initiatives are leveraged to ensure that
o CHA facilitation office with internet EDI connectivity.
o Separate inspection area for general & scarp cargo.
o Multiple carting points.
o Capability to ramp up infrastructure to handle increased reefers.

2.3SERVICES

o import container storage

o Full container loads movement
o Customs inspection facilitation
o De stuffing/stuffing operations
o Warehouse storage
o Import bonding
o In-block movement of import containers
o Empty container depot

13
o Container maintenance & repair (M&R) service Reefer & dry
o Reefer maintenance & repair service inside port ICTT, Vallarpadam
o PT at port
o Malfunction (loaded at ICTT, port)
o Long standing container management/auction facilitation
o Transportation solutions
o Hazardous cargo handling
o Customs examination facilitation
o On-time reports and updates
o Dedicated customer

14
 CHAPTER 3
COMPETATORS PROFILE

15
 2.1COMPETITORS PROFILE

1. GATEWAY DISTRIPARKS KERALA PVT LTD

GDKL brings vast resources and expertise to work, order to support our customers
with comprehensive logistics solution. Gateway District parks Ltd 600/0 subsidiary,
Gateway District parks Ltd commenced CFS operations on 8th may 2012, handling
exports containers through the international container terminal in Kochi and GDKL's
Container Freight Station will help facilitate EXIM trade in the region.

2. FALCON CONTAINER FREIGHT STATION

The Container Freight Station of Falcon group commissioned in the integrated
Logistics services facility at Kalamassery, Kerala in the year 2007 is the state's first-
fledged CFS in private sector. The facility has the most advanced amenities for
stuffing and de-stuffing of containers, bonded warehousing, in house customs
clearance and banking, computerized operations and a host of other most modem
facilities and services.

3. COCHIN INTERNATIONAL CONTAINER FREIGHT STATION

Cochin International Container Freight Station (CICFS) first of its kind in the public
sector segment with state of the sit facility is another prestigious project of Kerala
state industrial Enterprises mited (a Gov. of Kerala Undertaking). CICFS is set up in
85 acres, situated at Eloor hardly 14kms away from the Vallarpadam international
container trans-shipment terminal abeam container road reaching premier junction
(Kalamassery). As a part of our continual improvement CICFS are at the receiving
ISO 9001:2008 certificates. CICFS provision facility management for export, import,
warehousing, Ingistics, weighing, packing, baggage, Reefer plug-in, and container
stacking
FINDINGS
. The first thing we saw when we visited MIV CFS was the gate operation.
o Leave the container inside only if they are shown on two paper gate as
declaration and work order.
o Then it will check if the container are empty.
o They also check the weight of the container coming in and out.

16
o The out pass and vehicle number must also be shown to exist the container
coming from yard.
MIV CFS Found container stuffing and de stuffing in bonded warehouse.
o Also saw materials handling and stacking in bonded warehouse.
o Also saw the reefer container working process.
o Also saw the scrap yard and stuffing and de stuffing
o 24!7 CCTV Surveillance manned by trained security personal.
o 24/7 Security guards at the gate and across the facility.
o High mast lights for enhanced visibility in the yard Fire fighting systems.
o Vehicle safety training for all trailer drivers.
o Perimeter wall across the facility.

17
 CHAPTER 4
TERMS OF REFERENCE

18
 4.1.TERMS OF REFERENCE

The logistics industry can feel like an alphabet soup of acronyms.

Especially when you’re moving between different specialties, like trucking
and importing, for example, logistics terminology is highly specific and can
be a little confusing to keep track of.

To make sure you’re always fluent in the language of logistics, bookmark

this guide. By knowing these key definitions, any logistics pro is better
equipped to make decisions that support your customers and your
business’s bottom line.

We’ll start with a list of the most common logistics industry terms. Then
you’ll find sections for important logistics terms in transportation, 3pl and
warehousing, and trade.

General logistics terms

4.2 ANTI-COMPETITIVE ACTIVITY

Anti-competitive behavior is an important concept in logistics for many

reasons. It includes dumping (when a country or company sells products at
a loss to drive away competitors), price fixing (when companies agree to
set higher prices together to prevent competition from lowering prices), and
government subsidies (that allow a company or industry to operate at a loss,
preventing competitors from entering the market). Several government
agencies discussed in this article regulate anti-competitive activity in the
logistics industry.

4.3 API – APPLICATION PROGRAM INTERFACE

APIs Are Critical to Automating Information Exchange, Which Is

19
Transforming the logistics industry. APIs provide a structure for data
exchange between systems. For example, a fulfillment center that
automatically updates an ecommerce store’s inventory uses an API to
exchange inventory information.

4.4 B/L OR BOL – BILL OF LADING

A document issued to a shipper which contains details about the method

and destination of a shipment, plus basic information about the contents. A
BOL can act as a receipt for the cargo and can be used as proof of
ownership or authority to pick up and deliver.

4.5 CFR – CODE OF FEDERAL REGULATIONS

The US government’s comprehensive list of laws and rules. The CFR is

divided into 50 chapters (or “titles”) that represent broad areas of federal
regulation. Title 49 deals with transportation.

4.6 CRADLE THE GRAVE

Model of operations where operators or agents own all communications

related to a shipment.

4.7 DIMWT – DIMENSIONAL WEIGHT

Also called “volumetric weight,” DimWt is a measurement of weight that is

estimated based on a package’s length, width, and height.

4.8 EDI – ELECTRONIC DATA INTERCHANGE

20
The electronic exchange of information that was transmitted on paper in the
past. The UN has developed EDI standards known as EDIFACT

(Electronic Data Interchange for Administration, Commerce, and

Transport), which provide a standard set of syntax rules to structure data.

4.9 ERP – ENTERPRISE RESOURCE PLANNING

ERP generally refers to the software- and tech-assisted integrated

management of business processes. Resources and commitments are
tracked to more efficiently allocate resources and meet obligations.
Adoption of logistics-specifics ERP software is becoming more common as
automation makes it easier to track physical goods in real time across
multiple locations.

4.10FMCSA – FEDERAL MOTOR CARRIER SAFETY

ADMINISTRATION

FMCSA regulates safety in trucking in the United States, including safe

working hours and conditions for truck drivers.

4.11GRI – GENERAL RATE INCREASE

An amount by which ocean carriers increase their base rates due to

increased demand.

4.12HAWB – HOUSE AIR WAYBILL

A receipt issued by a freight forwarder for goods. It differs from an Airway

Bill in that the freight forwarder does not own or operate the aircraft.

21
4.13HAZMAT – HAZARDOUS MATERIALS

Any item or chemical which, when being transported or moved in

commerce, is a risk to public safety or the environment, and is regulated as
such under its Pipeline and Hazardous Materials Safety Administration
regulations (49 CFR 100-199).

4.14INCO – INTERNATIONAL COMMERCIAL TERMS

The INCO, or Incoterms, are published by the International Chamber of

Commerce; they define the rights and responsibilities of each party to a
sales contract. They clarify when the legal possession of goods transfers
from buyer to seller.

4.15SUPPLY CHAIN

Supply Chain refers to the steps in the life cycle of a product’s design,
manufacture, transport and sale. These might be factories, freight
forwarders, customs brokers, fulfillment warehouses or trucking
companies.

4.16Transportation Terms

ACAS – AIR CARGO ADVANCED SCREENING

ACAS requires that information on a shipment’s contents be filed with US

Customs before being shipped by air from foreign locations.

22
4.17AOBRD – AUTOMATIC ON-BOARD RECORDING DEVICE

A device on a vehicle that tracks driving time based on Federal Motor

Carrier Safety standards.

4.18AWB – AIR WAYBILL

A document issued by an airline or freight forwarder when goods are

shipped by air.

4.19CMV – COMMERCIAL MOTOR VEHICLE

Defined by FMCSA as any vehicle that transports goods or passengers for

payment. CMV’s are subject to registration and inspection requirements
and there are detailed regulations for CMV drivers.

4.20 ELD – AN ELECTRONIC LOGGING DEVICE

An ELD shares some functionality with an AOBRD, but a change in

FMCSA rules will require all commercial vehicles to have a registered
ELD by December 16, 2019.

4.21FAA – FEDERAL AVIATION ADMINISTRATION

The FAA regulates civil aviation, including flight traffic and aircraft safety
regulations. The FAA also develops programs to improve the efficiency
and security of air traffic with technology.

23
4.22FCL – FULL-CONTAINER LOAD

A full shipping container, regardless of size, consigned to a single party.

4.23FMC – FEDERAL MARITIME COMMISSION

The FMC protects the public from unfair and deceptive trade practices by
regulating ocean shipping rates, licensing carriers, providing dispute
resolution services, and maintaining ocean freight rate databases.

4.24LTL – LESS-THAN TRUCKLOAD

A common logistics acronym that refers to shipments smaller than a whole

truck load, from single boxes through multi-pallet shipments.

4.25MAWB – MASTER AIR WAYBILL

The main airway bill issued for receipt of goods from an airline. The
MAWB may cover several HAWBs (House Airway Bills) issued by a
freight forwarder.

4.26TMS – TRANSPORTATION MANAGEMENT SYSTEM

A subset of supply chain management that often connects an ERP with

legacy transportation management systems. Software offerings range from
traditional license purchases to SaaS or cloud-based options, and
combinations of the two3PL & Warehousing Terms

24
4.273PL – 3RD PARTY LOGISTICS

Providers of outsourced services like warehousing, distribution, and

fulfillment; increasingly common in the logistics industry as businesses
specialize their core functions and turn to 3PL vendors for more efficient
product handling.

4.28ABC – ACTIVITY-BASED COSTING

A costing method where overhead costs are distributed across tasks and
considered a direct cost.

4.29 CFS – CONTAINER FREIGHT STATION

A warehouse where freight shipments are consolidated or subdivided

between segments of the supply chain. They are generally located near a
port and are often Customs-bonded. Shipments are handled in CFS’s prior
to import, which is important for LCL/LTL shipments (jump down below
for LCL & LTL definitions).

4.30 DP – DEMAND PLANNING

Demand planning is forecasting demand for a particular service or product

so that it can be manufactured and delivered when a customer needs it. It
allows lower lead times and a better use of resources.

4.31 OS&D – OVER, SHORT, AND DAMAGED

25
When goods are received damaged or in quantities smaller or larger than
expected, the receiver can file an OS&D report.

4.32 RL – REVERSE LOGISTICS

Reverse logistics is the handling of goods that are moving backwards on

the normal supply chain. This can include everything from recycling to
customer returns.

4.33 UPC – UNIFORM PRODUCT CODE

Standardized global identifiers that allow products to be tracked through

the supply chain across buyer and seller accounting and distribution
systems.

4.34 WMS – WAREHOUSE MANAGEMENT SYSTEM

Software applications that allow for the automation and optimization of

warehouse, distribution, and fulfillment logistics.

4.35 CIF – COST, INSURANCE, AND FREIGHT

CIF means that a seller is providing the goods, their transportation, and
insurance for the cost paid by the buyer. Other costs, including import and
local delivery, are the responsibility of the buyer. Those who imports goods
from China are often familiar with this term. New importers should use
caution, as foreign manufacturers may give the impression that CIF
includes all costs.

26
 CHAPTER 5
MISSIONS, GOALS AND
PURPOSES

27
 MISSION, GOALS AND PURPOSE

5.1 Mission

MIV Logistics Pvt. Ltd administration mission is to control and coordinate

the waft of the merchandise from the dealer factor to the consumer's hand
Logistics things to do commenced from managing and sourcing
the uncooked substances up till handing over the closing product to the hand of
the consumer. Our mission is to supply a
positive, dependable ride to every and each and every one of
our purchasers whilst imparting first-rate cost in
the market and putting the trendy for professionalism in the logistic options we
provide. Flourish as depended on transportation companion for quite a
number corporations and obtain consciousness for excellence in provider through:

• Proper, reliable and environment friendly transportation of consignments

• Smooth and quick transport of items

In addition to working our enterprise profitably, we attempt to function it

responsibly each for our consumers and our employees, for whom our aim is
to grant a secure and tightly closed work environment.
To supply our client’s incredible logistics offerings during the world, facilitating
their success and furthering change and improvement in the entire region.

5.2 Goals

1) Order fulfilment: It implies that the transaction between the dealer and
the patron is being comfy with the particular product supplied in the agreed
quantity.

2) Delivery fulfilment: The order ought to additionally be delivered at

the proper place and at the proper time. Both contain the scheduling of
28
transportation and freight distribution things to do

3) Quality fulfilment: The order should be supplied intact

(in appropriate condition), implying that
any structure of harm should be averted at some point of transport and delivery.
This is specifically necessary for merchandise that are fragile, perishable,
or touchy to temperature fluctuations.

4) Cost fulfilment: The ultimate expenses of the order, consisting

of manufacturing and distribution costs, should be competitive.
Otherwise, different alternatives will be considered.

All operations associated to logistics goal to make sure that demand is at

ease satisfying goals, irrespective if it is a phase made on hand to a producer or
a properly be existing on a store’s shelf. There are three predominant classes of
logistics operations. Every suitable logistics business enterprise ought to have set
of dreams to reach.
Part of the planning technique of each logistics business enterprise is placing up
some commercial enterprise dreams and targets that want to be done during the
year.
These dreams and goals would possibly pertain to the logistics enterprise as a
whole, or they may refer to one of a kind departments, customers, employees, and
even advertising efforts.

5.3 Objectives

A logistics administration enterprise is accountable for

arranging protected and fast transportation, imparting warehouse solutions,
as nicely as helps the distribution of materials. They additionally appear after the
export and import of items in some instances as well. These are some of
the primary features of a 3PL administration company. 3PL or the Third-Party

29
Logistics is experiencing beneficient growth possibilities with the surfacing
of more than a few sturdy industries. Being a 3PL carrier provider, at KRS
make positive that we stick to sure recommendations that consist
of offering tremendous consumer service, administration of huge quantity of
freight for our customers and assembly deadlines.

5.4 Purpose

Logistics groups plan, implement, and manage the motion and storage of goods,
services, or data inside a furnish chain and between the factors of foundation and
consumption. Within an employer they boost relationships with suppliers and
clients, make sure that merchandise is in the proper region at
the proper time, apprehend the desires of their customers, and actively are looking
for extra effective, less expensive and quicker methods to transport products.

5.5 Order processing:

This section is the duty of the company’s business department. Here don’t confuse
order processing with order manufacturing. The industrial group take orders
from clients and locations the product in the warehouse.
They inform the warehouse branch about the
order gadgets and different integral things. If the patron has performed his
payment, the industrial crew has to make the entry.

5.6 Materials handling:

Material managing is depended on the warehouse department. Because it’s

their duty to system the orders efficiently.
In the organization warehouses, there are heaps of merchandise stored. If you
misplaced any of the materials, when the cloth associated product order will come,
it’s now not feasible to search each and every fabric in the warehouse to locate out
the one material.

30
5.7 Warehousing:

In the case of excessive demand products, the manufacturing ought

to continually be on point. When demand is high, manufacturing and order
processing must be fast. Otherwise, the product market can be taken by
using different products.
If the distance between the warehouse and the supplier or distributor’s area is now
not so much, then the order processing will be quicker and will
get instantaneous deliveries.

5.8 Inventory control:

Inventory administration is the most crucial issue in logistics. Sometimes your

loss or advantage relies upon on it. To manipulate inventories properly, you have
to lookup the cutting-edge demand first.
Because if you produce greater or fewer devices than the demand,
your corporation will run on loss for that period.
o Transportation:
The bodily transport of items is referred to as Transportation.
It includes items motion from warehouse to supplier and from supplier to
the quit customer. Transportation is the heaviest phase of logistics. One mistake in
transportation can smash all of the goods,
as nicely as appropriate transportation, attain the items in the palms of
the patron efficiently.

5.9 Packaging:

Packaging is a huge duty for the logistics team. Because insufficient packaging
can injury the product.
There are two kinds of packaging. One is to make the product presentable
as nicely as fascinating to customers, and different is the transport packaging
to defend the product from any damage.

31
 CHAPTER 6
INDUSTRIAL PROFILE

32
6.1 INDUSTRIAL PROFILE

According to the Ministry of Shipping, around 95 per cent of India's trading by

volume and 70 per cent by value is done through maritime transport.

India has 12 major and 187 non-major ports. Cargo traffic, which recorded 1,052
million metric tonnes (MMT) in 2015, is expected to reach 1,758 MMT by 2017. The
Indian ports and shipping industry plays a vital role in sustaining growth in the
country’s trade and commerce. India is the sixteenth largest maritime country in the
world, with a coastline of about 7,517 km. The Indian Government plays an important
role in supporting the ports sector. It has allowed Foreign Direct Investment (FDI) of
up to 100 per cent under the automatic route for port and harbor construction and
maintenance projects. It has also facilitated a 10-year tax holiday to enterprises that
develop, maintain and operate ports, inland waterways and inland ports.

6.2 MARKET SIZE

India’s 12 most important ports treated a blended extent of 1.39 million 20-foot-
equivalent devices throughout April to May 2016. During April-December 2015, the
Average Turnaround Time (ATT) had decreased to 2.12 days from 2.30 days a 12
months ago; whereas the common pre-berthing time had fell to 3.97 hours from 5.55
hours.
The ability of all the essential ports as on January 31, 2016 used to be 892.92 MMT
vs 871.52 MMT as on March 31, 2015. Additionally, the authorities has
taken numerous measures to enhance operational effectivity through mechanization,
deepening the draft and rapid evacuations. In FY 2015-16, the Indian
Port area witnessed potential addition of ninety-four Million Tonnes Per Annum
(MTPA), which is the absolute best in the records of most important ports.

33
The Department of Industrial Policy and Promotion (DIPP), Ministry of Commerce
and Industry, stated that the Indian ports quarter obtained FDI really worth US$ 1.64
billion between April 2000 and March 2016.

6.3 INVESTMENTS/DEVELOPMENTS

 The Indian Minister for Shipping, Road Transport and Highways, Mr. Nitin
Gadkari, introduced a huge funding in India’s ports and roads sector, which
is in all likelihood to assist improve the country’s economy. The
Indian authorities plans to boost 10 coastal financial areas as section of plans
to revive the country’s Sagarmala (string of ports) project.
The zones would be transformed into manufacturing hubs, supported by
means of port modernization projects, and should span 300–500 km of the
coastline. The authorities is additionally searching to increase the inland
waterway area as an choice to avenue and rail routes to transport items to the
nation’s ports and hopes to entice non-public funding in the sector.
• Inland Waterways Authority of India (IWAI) and India Ports Global Private
Limited (IPGPL) have signed a Memorandum of Understanding (MoU) for
implementation of three extra works well worth Rs 476 crore (US$ 70.56
million) in the Kaladan Multimodal Transit Transport Project (KMTTP) in
Myanmar.
• The India Ports Global Pvt Ltd plans to set up a Special Purpose Vehicle
(SPV) in Iran with participation from personal Iranian and
Indian corporations to improve and function the Chabahar port project, which
is predicted to provide India a sea-land get admission to route into
Afghanistan via Iran’s Japanese borders.
• Maersk Line India Pvt Ltd, has expressed self-assurance in Government of
India's insurance policies like Sagarmala project, and cited that the business
enterprise is eager on taking Indian ports on lease.
• An specialist panel of the Union Environment Ministry
has encouraged approvals for tasks really worth Rs 20,500 crore (US$ 3.04
billion) in the aviation and port sectors.
• Minister of Road Transport and Highways, and Shipping, Mr Nitin Gadkari
is hopeful of bringing a 'blue revolution' in 5 years which will consist

34
 of growing eight predominant ports, making 27 industrial
clusters, growing rail and street connectivity with ports and will
entail funding of round Rs 400,000 crore (US$ 59.3 billion)
• The Maritime India Summit 2016, which used to be held in Mumbai
attracted investments really worth Rs 82,905 crores (US$ 12.29
billion) throughout 141 Memorandum of Understanding (MOU)
and commercial enterprise agreements, which had been signed by way
of quite a number gamers in the maritime sector.
• JM Baxi Group, an built-in logistics, offerings and transportation
conglomerate, has initiated talks with Private Equity
(PE) money to elevate round US$ 150-200 million, which will be invested in
its asset-heavy agencies such as port terminals and
container managing facilities.

 DP World Pvt. Ltd, world’s fourth biggest container port operator, plans to
invest over US$1 billion in India, which will be used for augmenting its port-
related operations.

 Government of India plans to invest Rs 70,000 crore (US$ 10.38 billion) in

12 major ports in the next five years under 'Sagarmala' initiative.

 Government of India is planning to set up low-cost non-major ports along

coastline under the Sagarmala project and has asked all the 12 major ports to
accord priority berthing to such vessels and to encourage quicker movement
of cargo.

 Jindal ITF plans to invest nearly Rs 500 crore (US$ 74.12 million) to further
transloading operations in Haldia. The company, which already transports
imported coal in barges to NTPC's power plants in Farakka and Kahalgaon
from the Sandheads, plans to transload cargo at the deep-drafted location at
Kanika Sands and transport it to Haldia.

 A memorandum of understanding (MoU) has been signed between the Inland

Waterways Authority of India (IWAI) and Dedicated Freight Corridor
Corporation of India (DFCCIL) to create logistics hubs with rail connectivity
at Varanasi and other places on national waterways. The joint development of
state-of-the-art logistics hubs at Varanasi and other areas would lead to the

35
 convergence of inland waterways with railways and roadways, thus providing
a seamless, efficient and cost-effective cargo transportation solution.

 The state-run Shipping Corporation of India Ltd (SCI) is expected to

purchase five vessels from the state-owned Cochin Shipyard Ltd. It is also
likely to issue tenders to buy two used Liquefied Petroleum Gas (LPG)
carriers as it looks to re-start ship purchases that were frozen after poor
financial performance.

 Kamarajar Port Limited (KPL, erstwhile Ennore Port Limited) has signed an
agreement with M/s Toyota Kirloskar Motor Pvt Ltd to export automobile
units through Kamarajar Port. The agreement primarily includes a clause that
would restrict original equipment manufacturers (OEMs) to use KPL as their
primary port. KPL would in turn offer volume-based discounts on the tariffs
on certain facilities for the smooth functioning of operations.

 The Visakhapatnam Port Trust (VPT) has outlined an Rs 3,000 crore (US$
444.72 million) expansion-cum-modernization plan aimed at enhancing the
port's capacity by nearly 50 per cent. The port is estimated to invest Rs 800
crore (US$ 118.6 million), a fourth of the planned investment, while seeking
private partners to invest the remainder by way of public-private partnerships
(PPPs).

 Maharashtra’s Jawaharlal Nehru Port Trust (JNPT) plans to build a satellite

port at Wadhwan near Dahanu (bordering Gujarat), which is estimated to cost
Rs 10,000 crore (US$ 1.48 billion) to build and likely to ease the congestion
of ships at JNPT.

6.4 GOVERNMENT INITIATIVE

While unveiling plans worth Rs 10 trillion (US$ 148.24 billion) in the highway and
shipping sectors by 2019, India’s Union Minister for Road Transport and Highways
and Shipping, Mr Nitin Gadkari, stated that the country’s basic infrastructure is
forecast to change in the next five years. The Ministry of Shipping plans to launch the

36
National Perspective Plan (NPP) by January 2016 which aims at comprehensive and
integrated development of Indian coastline by identifying potential geographical
regions to be called Coastal Economic Zones (CEZs) extending 300-500 km along the
coast and 200-300 km inland.

A high decibel pitch was made for aggressively developing the country’s port sector
at a two-day Maritime India Summit (MIS) which was held in Mumbai in April 2016,
and received firm commitments worth US$ 12 billion and another US$ 60 billion in
the pipeline for projects in the sector.

The Union Cabinet is planning to propose amendments to the Multi Modal

Transportation of Goods Act, 1993, with a view to increase transparency in the
shipping and logistics sectors and to discourage container freight stations from
overcharging both importers and exporters.

The Government of India plans to amend the current Model Concession Agreement
(MCA), by providing a better allocation of risks between the government and private
firms, thereby encouraging investments in the sector.

The Government of India plans to introduce a new framework on renegotiation of

Public Private Partnership (PPP) contracts, which will allow renegotiations based on
sector-specific issues, especially for national highways and ports, and provide greater
flexibility to the parties involved.

The Ministry of Shipping, India and the Ministry of Oceans and Fisheries, Korea have
signed a Memorandum of Understanding (MoU) for cooperation in phrases of
sharing technological know-how and experiences in port improvement and operation,
and joint port-related construction, constructing and engineering projects.
As a section of the Government of India's ongoing initiative to
modernize primary ports in India, the Ministry of Shipping plans to make
investments Rs 14,225 crore (US$ 2.11
billion) throughout 30 initiatives involving ability enhancement of 162 MTPA
(Million Tonnes Per Annum) in FY 2015-16.
The Government of Maharashtra plans to come up with a coverage with the aid
of January 2016 for creating ports alongside the 720 km lengthy shoreline of the

37
state, along with improvement of creeks at Vasai, Jaigad and Rajapuri for built-
in coastal shipping.
The Union Minister mentioned that the Government of India has set an bold goal to
convert one hundred and one rivers throughout the u . s . a . into waterways to
promote water transport and propel financial growth.
The authorities plans to set up two new essential ports, one at Sagar in West Bengal
and the different at Dugarajapatnam in the Nellore district of Andhra Pradesh. Prime
Minister Mr. Narendra Modi has laid the basis stone for the Fourth Container
Terminal of Jawaharlal Nehru Port at Mumbai, which
is anticipated to expand the current capability of the container terminal by
using extra than twice.
The Ministry of Shipping, in collaboration with Rajasthan government,
has deliberate to enhance an Inland Shipping Port at Jalore, Rajasthan.
The Cabinet Committee on Economic Affairs (CCEA) has permitted the
Mechanization of East Quay (EQ) Berths-1, two and three at Paradip Port on Build,
Operate and Transfer (BOT) basis, beneath Public Private Partnership (PPP) mode,
which will make bigger their coal coping with potential from current 7.85 million
tonnes to 30 million tonnes.
The authorities is thinking about a inspiration to set up an Integrated National
Waterways Transport Grid (INWTG), which
covers principally 5 countrywide waterways. The
INWTG diagram entails the improvement of these country wide waterways with at
least 2.5 meters of least handy depth (LAD), upgrade/setting up
of precedence terminals, and institution of avenue connectivity (wherever feasible)
and rail and port connectivity. The Central Government has authorized amendments
to 'The National Waterways Bill, 2015' which will furnish for enacting a Central
Legislation to declare 106 extra inland waterways, as the country wide waterways.

The Government is task the following measures for the ports’ ability expansion:
• Up to a hundred per cent FDI would be allowed beneath the computerized route for
port improvement projects.
• Income tax incentives would be allowed as per the Income Tax Act, 1961.
• Bidding archives such as RFQ, RFP and Concession Agreement have been
standardized.

38
• The Shipping Ministry’s electricity to delegate price range has been more
advantageous to accord funding approval for PPP projects.
• Security clearance techniques have been streamlined.
• The important ports’ developmental tasks are being intently monitored.
The Ministry of Shipping has formulated a Perspective Plan ‘The Maritime Agenda
2010–2020’ to improve the maritime sector. This Plan consists of forecasts for site
visitors and ability additions at the ports up to 2020. The estimated ability of the ports
would be 3,130 MMT via 2019–20.
The Union Ministry of Shipping has chalked out a complete graph to elevate Rs
100,000 crore (US$ 14.82 billion) to advance ports, construct ships
and enhance inland waterways in the country.

6.5 SWOT ANALYSIS OF MIV Logistics PVT.LTD

S-STRENGTHS

• India has access to two major shipping routes

• More than 7500 km coastline including the island territories

• Widespread ports and workable merchant fleet

• Fleet expansion by major domestic shipping companies

• Sustained rise in the volume of exports with revival growth in the manufacturing
sector

• Large number of Indian sea farers

•More than 1 billion citizens to drive the import demand

W-WEAKNESSES

• The underinvestment in the India’s maritime sector has affected the development of
ports in the country

• Inefficient judiciary system slow development of new port infrastructure

39
• High levels of bureaucracy prevent the government funding from developing new
port projects in the country

• Tax structure not allowing the Indian manufacturers to be competitive

O-OPPORTUNITIES

• Indian shipping companies having acquisitions with foreign shipping companies •

More than USD $4bn is expected to be invested in India's port sector.

• New major container terminals being developed at the port of Chennai and Mumbai

• Cargo volumes are expected to grow with an average of 16.5% year on year in the
coming 5-10 years.

T-THREATS

• Major developments taking place in Sri Lanka's port sector may reduce demand for
transshipment services at Southern Indian ports.

• A government tax on iron ore exports may lead to a fall in bulk shipments at major
export terminals.

• India's ports have suffered from congestion during 2011, potentially slowing the
country's growth trajectory.

40
 6.7ANALYSIS OF PORTER'S FIVE FORCES

FOR MIV LOGISTICS PVT.LTD

Porter's 5 forces are a framework

for evaluation of enterprise and improvement of commercial enterprise strategy,
it additionally determines the aggressive depth and beauty of a market. Attractiveness
is referred to ordinary profitability of enterprise whilst unattractiveness drives down
profitability. This mannequin implies that profitability or
return must be steady throughout companies and industries; on the other
hand research have affirmed that one-of-a-kind industries can have unique stages of
profitability due to their various structure. The mannequin can be used by way
of companies to boost area over rivals. Conventionally, this device is used
to discover whether or not new products, offerings or companies have
the practicable to be worthwhile.

6.8 ATTRACTIVENESS FOR SHIPPING INDUSTRIES:-

Governments of most of the international locations are liberal in the direction of the
licensing and improvement of transport business. Major section of the international
locations financial earnings will be advanced from the transport business. So
the danger of new entrance is high, however as the income margin is high,
the elegance is additionally high. Many opponents are accessible in the market and
they grant ideal substitution in phrases of services,
freight fees etc, however the sources are additionally effortlessly available. So
the elegance is additionally high. Suppliers are extra in this subject and the on
hand facility is very much less so the fee is high, which makes suppliers
in susceptible and customers in robust position. So the enterprise elegance is low in
this case. The bargaining electricity of consumer is excessive and potentiality
of commercial enterprise is excessive then many consumers will be there in the
market. This will amplify the attractiveness. Existing gamers are
many, however consistent technological development and up to
date offerings and amenities will extend the attractiveness.
Every character would like to do commercial enterprise in delivery enterprise due
to massive earnings concerned in it. It may

41
additionally appear easy, however virtually it is extra hard and simply not possible to
set up in container line business. The important trouble entails in the giant capital
investments in the structure of vessel, running danger of a vessel and the container
availability. In the case of "Maersk", we can apprehend that it had taken greater than a
hundred years to set up themselves to attain at the pinnacle level. Still there can
be danger from present corporations like APL and MSC to increase into new sectors
which will limit the share of the organization running in that region. "Maersk"
is typically running in each section of the world. In positive areas it may also be
the solely participant operating, in such case its income margins from these operations
would be huge. But the income can be severely affected, if APL or MSC introduce
their provider in these regions. If there are any new manageable corporations who
would like to leap into this quarter with massive capital then different elements like
licensing, authorities’ rules, regulations, insurance policies are all secondary.
Capital requirement is high.
Profit margin is high.
Chance of growth into new quarter is less.
Switching value is less.
Government limit is less.
Capital requirement of the delivery enterprise is very large, so the hazard from the
new entrants is less. As the capital is
very massive the earnings is additionally too excessive in transport industry. Because
all exporters and importers understand the high-quality mode of transport
their items is the delivery line. Switching value of the consumer is excessive due to
the fact of the lack of trip of the new entrants. Most of the international
locations foremost economic system evolves from the delivery industry. So,
the authorities will provide full aid for the new entry.
So typical danger for the new entry is high.

6.9 THREAT OF SUBSTITUTION: -

Substitution risk is additionally an vital element mainly when some thing is
going incorrect in an organization. Competitors
are ready to capture that possibility for their benefit. Substitution risk is the end
result of trade in customer conduct in the direction of competitor or in opposition
to company. Substitution might also additionally end result due to the

42
fact of alternate in great of service, extend in freight fees and extend in transit time.
From view factor of switching costs, shoppers are no longer affected at all due
to greater range of suppliers and freight forwarders handy in market. While it might
also have an effect on the business enterprise to positive extent as they have
to begin new search of customer, set up robust family members and instruct them
on organization insurance policies and systems. Switching prices emerge
as even extra at instances of downturn due to minimize in provide of enterprise from
customers. Cost issue is in particular accountable for
substitution whilst provider specification comes secondary.
In case due to the prolong of provider or high-quality come to be negative and at
the identical time the wagon fees are additionally similar, then
the clients will swap on to the new substitutes [wagon]. If the oil fee [crude oil/diesel
oil] shoots up then the corporation is compelled to amplify their transport charges.
Due to the multiplied fees in transport and delayed timing to attain the vacation
spot on time, clients will go for the substitutes like airline, wagon or
even vehicles [for sure confined destinations]. If the airline or wagon [goods train]
can nearly fee the equal quotes of the delivery agencies however can attain on time
then clients will suppose for such substitutes.

Substitution chance will be foremost hassle for a reputed business enterprise like
"Maersk". If any provider or the items are no longer delivered in a appropriate manner
then the client have faith on employer will go down. In this existing world human
beings might not compromise for anything. If they are no longer relaxed by means
of the provider, they will soar to other substitutes who can supply higher costs and
services.
Availability of the substitutes is high.
Price of substitutes is high.
Quality and overall performance of the substitutes is high.
Switching value is high.
Cost aspect is less.
More variety of market gamers is available, however they all are dealing
in distinct prices, overall
performance and satisfactory will expand the splendor of transport sector.

43
6.10 BARGAINING POWER OF SUPPLIER: - Suppliers barely make
any distinction to businesses concerned in transport line business, specially who
are main gamers like "Maersk" in this business. While it may also have an effect
on to sure extent to small gamers like Five superstar transport company, Varun
Shipping corporation etc. who are struggling to set up inside the industry. Many
suppliers are such which are borne at once through clients however organized by
means of delivery strains like pesticide, wood pallets, container repairs and truck
transportation due to company contract or hyperlink ups
of groups with carrier providers. While there are instances when
these identical offerings are borne by using delivery strains however then
these prices are protected in freight fee which would be greater if the suppliers have
been now not organized by using company. "Maersk" grant provider expects
a decrease end result than in 2010 due to decrease contract insurance and weaker spot
market quotes than at the commencing of 2010.
Number of the suppliers is high.
Price component of the suppliers is high.
Profit of the provider is less.
Switching value of the provider is high.
Operating price is high.
So typical energy of suppliers are low.

6.11 BARGAINING POWER OF BUYER: -

Buyer is one of the strongest elements in delivery line business. Buyers may also be
in shape of importer or exporter, clearing agent, freight forwarder or producer of
goods. Sometimes producer himself acts as an exporter or importer if not,
then dealer acts on behalf of producer of goods.
Container line enterprise is primarily based on
two foremost core elements rate and satisfactory of service. Price refers to
freight charge at which one container is determined through delivery enterprise to
transport from one region to another. Due to a good deal opposition in
this zone and constrained variety of operators,
bargaining strength of client has accelerated in relation to freight price. Almost
all delivery strains have provider to Jebel Ali (a necessary transit hub in Dubai) from

44
India, and patron is certain to get very aggressive price for this region from market.
For such places purchaser are honestly like king however when it comes to
transporting cargo to some distance Europe or America, then this strength is
transferred to agencies working in these regions. Therefore "Maersk" has strategized
the corporations in such a way to get most earnings from provider to bizarre or a long
way achieving areas and make regular earnings from operation to frequent areas like
Jebel Ali.
Another thing Service refers to speedy processing of documents, invoice of lading
and instantaneous loading and motion of containers etc. It is as a
substitute hard for clients to get higher fine of carrier than getting aggressive freight
rates. In this world of technological know-how each and every organization is making
an attempt to adapt to new science in their day to day groups like e-processing
of archives and quickest facts entry to title a few. "Maersk" is so
technologically superior in this field, that all its facts processing is
being executed electronically with the aid of again workplace and clients are in a
position to get entry to all facts applicable to cargo even
though devoted house handy on organization website.
Electronic strategies are delivery bills, vessel certificates, freight invoices
and consignment of lading in encrypted format, as soon
as the price is achieved through consumer both electronically or at
"Maersk" nearby office.
Companies like APL and MSC do have digital processing structures however are now
not entirely fledged and as a end result a good deal of the work
is nonetheless being achieved manually. Other sections of consumers which may
additionally have an effect on container line commercial enterprise are freight
forwarders or clearing agents, with speedy enlargement of transport enterprise and
import/export businesses. Many marketers performing as freight forwarders have got
here up in market to share the income in structure of commission.
These retailers earn fee via way of accumulating extra freight from exporter than
charged via transport lines. It is surprisingly convenient for transport strains to
entertain these agents, so there is no problem of drawing close specific small
exporters.
Numbers of the clients are high.
Switching fee is low.

45
Customer's records and focus is less.
Customer's capability to demand is high.
Freight forwarders and clearing dealers are high.
Number of clients is excessive in this subject due to the export and import
of items from extraordinary components of the world. But
the comparable fee and fine will reduce the attractiveness. Customer's capacity for
demand at some stage in buying will be high, due to the fact suppliers are
in risk of dropping customer. Switching price of clients is low due to the
fact of extra wide variety of suppliers. Due to handy availability of
containers thru retailers as an alternative of looking out by way
of the delivery businesses in distinctive locations the bargaining energy of freight
forwarders and dealers will be more.
So normal bargaining strength of client is high.

46
 CHAPTER 7
DUTIES, ROLES, RESPONSIBILITIES AND
LEARNINGS FROM THE ORGANIZATION

47
 7.1 DUTIES, ROLES, RESPONSIBILITIES AND LEARNINGS FROM THE
ORGANIZATION

From March 01 to March 30th , I interned in Clearing and Forwarding

division at MIV Logistics. I additionally volunteered
to assist the different departments for in addition experiencing. During the
first few days, I used to be added the shape of personnel and how
departments in the employer cooperate. After having determined how
the complete chain works, I was assigned making ready and transferring
documents. This is an excellent chance formed to apprehend higher about
the operation and
interdependence amongst departments. I also was assigned to keep the lists
of the items coming and going out of the warehouse. I have received myself
a lot of capabilities and understanding of forwarding business. As the
internship length is alternatively short, I have no longer had the throughout
opportunity to be worried extra into the industry. However, this is a great
opportunity for me to attain a perception into the working fact in one of the
logistics enterprises with almost 20 years of ride.

❖ 7.2 Pack & Move

While transferring from one neighborhood to another, the most

quintessential factor that revolves in your thinking is about the safety of your
belongings. SECL is conscious and realizes the sentiment related with
the purchasers and they take tremendous care to make sure that they provide pinnacle
rated packing and transferring choices to their clients. To stop the gadgets from dust,
moisture and exceptional damage, they use
packing materials of international standards. They use a variety of kinds of containers
for different objects like one of packing containers for
fragile devices and placing container for clothes. Advantages that are certain from
their aspect are on the spot contract of claims in case
of surprising contingencies, part load, and zero trans-shipment.

48
❖ 7.3 Warehousing

Based on customer requirements, the warehouse is equipped with top-of-the-line

infrastructure and latest technology in order to ensure safe and efficient handling of
the consignments to and from the warehouse. The shipments are stored in the
warehouse and the load is holded and dispatched according to the customer’s request.
24/7 CCTV surveillance is associated in the warehouse regarding with security
concerns. The flow of movement of goods within the warehouse is done strictly
through pallets and stackers. The consignments are handled with all safety measures.

❖ 7.4 Logistics

Teamwork and meticulous timing are the fundamentals at the again of the success of
the company’s system. They help their client groups to run
their organization effortlessly barring any trouble. Their major reason is to streamline
the assignment of turning in shipments of our customers companies. Starting from
the approach of pick-up of shipments, they specialize in all exclusive matters to do
like impenetrable transport of gadgets at ideal time, geographical monitoring of cargo
location.

❖ 7.5 Third Party Logistics Providing

3PL or the Third-Party Logistics is experiencing generous boom probabilities with the
surfacing of more than a few sturdy industries. Being a 3PL service provider, I
understood that SECL sticks
to certain pointers that embody providing extraordinary patron service, administration
of
extraordinary volume of freight for our clients and meeting deadlines.

❖ 7.6 Carrying & Forwarding

As Carrying& Forwarding as one of the choices furnished by way of the use

of the organization they undertake the listed steps:

49
1)Receiving items from factories or neighborhood of the clients.

2)Goods warehousing

3)Receiving cargo orders from the essential consumer

4)Arrangement of objects dispatch as per the hints furnished by way of way

of purchaser each by using company’s transport or through the true transporters of
the special customer

5)Preservation of all relevant information and archives related to the current stock at
warehouse.

50
 CHAPTER 8

APPLICATION OF THE THEORY

TO THE REAL LIFE SITUATION

51
8.1 APPLICATION OF THE THEORY TO THE REAL LIFE
SITUATION

Logistics is normally the designated corporation and implementation of

a complicated operation. In a regularly occurring enterprise sense, logistics is
the administration of the go with the flow of matters between
the point of beginning and the factor of consumption to meet
the necessities of clients or corporations. The sources managed in logistics may
additionally encompass tangible items such as materials, equipment, and supplies,
as properly as meals and different consumable items.

Transportation and logistics are accountable for transferring now

not simply people, however commodities- virtually each and every suitable that
you devour or use. Every tank of gasoline you fill up, each and every grocery
run, each and every article of apparel you put on, T & L had a hand in bringing it to
you.

A real-life rationalization and example. Logistics is the strategic imaginative and

prescient of how you will create and supply your product or carrier to
your stop customer. If you take the city, city or village that you stay in, you can see a
very clear instance of what the logistical approach used to be when they have
been designing it.

Logistics isn’t a phrase or enterprise that we discuss about often, however it’s
a phrase and enterprise that influences our lives day by day – even if we
don’t understand it.
Practically each and every enterprise makes use of logistics groups at some point.
Efficient and sustainable logistics is what helps corporations run easily and
successfully.

Planes, trains, cargo ships, and even the 18 wheeler you get caught in the back of on
your trip to work are all a section of the logistics supply-chain

52
that assist supply the high bundle to your door or your espresso shop’s stock to their
store.

With all these vessels continuously on-the-go, logistics managers now not solely have
to make positive there’s by no means a kink
in those shifting parts, however they additionally have to assume about the carbon
footprint that their vessels are leaving behind.
Logistics isn’t a phrase or enterprise that we discuss about often, however it’s
a phrase and enterprise that impacts our lives day by day – even if we don’t realize it.
Practically each enterprise makes use of logistics agencies at some point. Efficient
and sustainable logistics is what helps organizations run easily and successfully.
Planes, trains, cargo ships, and even the 18 wheeler you get caught in the back of on
your shuttle to work are all a phase of the logistics supply-chain
that assist supply the top package deal to your door or your espresso shop’s stock to
their store.
With all these vessels continuously on-the-go, logistics managers now not solely have
to make certain there’s in no way a kink
in these shifting parts, however they additionally have to suppose about the carbon
footprint that their vessels are leaving behind.
Earth day is a day to mirror on how we’re affecting the earth – to see if we’re
doing the whole lot we can to be eco-friendly and reduce down on our carbon
footprint. Logistics organizations are no exception to that thinking manner and
reflection on how they are affecting the environment.
They are working to use the modern-day eco-technologies
to improve strength effectivity and environmental affect by using the use of eco-
friendly vessels. This ability that they’re lowering air
pollution output, practicing sustainable buying with a inexperienced grant chain, the
use of gas alternatives, and conserving electricity usage.
All of these steps are decreasing the carbon footprint that these bustling
vessels depart in the back of – which makes the earth and our future on the
earth appear bright!
Logistics managers make our each day lives feature smoothly. They are a
very vital piece to our on-the-go way of life and flourishing industries.
With logistics managers turning to eco-technologies, they’re making positive that

53
their practices continue to be environment friendly and, greater importantly,
sustainable.

Variety and Specialization

From silverware and sparkling components to clothes and
hangers, nearly something that can be discovered in a given institution was once as
soon as loaded onto a truck and transported from one area to another. If no longer for
a huge and complex logistics network, it would no
longer be feasible to buy gadgets throughout the country from their region of origin.
Thanks to our interstate system, our country has turned out to be interconnected and
customers can have lots of various merchandise at their disposal. Each nation is in a
position to specialize in merchandise and offerings from which all residents can
benefit.

8.2 Efficiency and Speed

Certain merchandise and offerings are greater time touchy than others,
like clean produce and frozen foods.
Still, shoppers are capable to collect these objects right away and some
distance earlier than their expiration date. Each day, thousands and
thousands of items tour billions of miles via unique transportation networks in order
to attain their closing customers in a well-timed manner. If no longer for
the fast and environment friendly nature of logistics, clients would possibly have to
settle for buying items previous their prime.

8.3 Benefit of Freight Brokers

If something goes away in the system, freight brokers are the fantastic supply for a
solution. Utilizing their connections with quite a number carriers and suppliers,
brokers can boost options to keep away from disaster

54
 CHAPTER 9

LESSONS LEARNT &

CHALLENGES

55
 9.1LESSONS LEARNT & CHALLENGES

• Lessons discovered have to inform future insurance policies to

make international provide chains and the buying and selling machine greater durable.

• The categorical transport enterprise has verified resilient all through the
pandemic, however it used to be now not clean sailing.

• Stakeholders have to work collectively to create

a contemporary logistics gadget beneficial of the collective challenges confronted by
using the world now and in the future, together with the shipping of vaccines, and
to assist the world in reality get better from the COVID-19 pandemic.

• Professional communications and Networking

• Leadership, confidence, and accountability

9.2Challenges of Logistics Companies

❖ Fuel Costs: One of the best possible expenses contributing to the ‘cutting
transportation cost’ issue is gasoline prices.
Higher gasoline expenses are probable to make bigger transportation prices for US
shippers these 12 months through pushing up gasoline surcharges. Rising US
diesel gas costs are escalating surcharges introduced to freight rates, which is
reversing a two-year fashion that reduce into the income and salary of truckers
as gasoline fees plummeted.
❖ Business Process Improvement: Not withstanding the want for new technology,
which we talk about in quantity eight on this list, it has grown to be a growing task for
the logistics enterprise to continue to be on pinnacle of new advances in commercial
enterprise processes. Taking gain of these
new possibilities sounds attractive however adoption and onboarding can be
overwhelming.
❖ Improved Customer Service: Customers choose full transparency into the

56
 place their shipping is at all times. These days, the place of a bundle is as
interconnected as your social network. In fact, as client expectations have increased,
their willingness to pay for quickly transport has lowered with simply about 64%
of shoppers unwilling to pay whatever more for much less than two-day shipping.
❖ Economy: With excessive gasoline costs comes an increased savings disaster and
rising inflationary needs that take an increased toll on the US economy.
This enterprise is then forced by using growing compliance regulations, declining
demand, extra potential with extra will increase in key fee centers.
❖ Driver Shortage & Retention: Hiring and retention continue to be an trouble no
matter the decrease demand cited above.
Government Regulations: Carriers face sizable compliance policies imposed by
means of federal, country and neighborhood authorities.
❖ Environmental Issues: The anti-idling
and different emission discount guidelines delivered about with the aid
of kingdom and neighborhood governments has created subject that the
compliance expenses ought to exceed benefits.
❖ Technology Strategy & Implementation: While the enterprise is
aware and helps many of the advantages of these technologies, some
questions continue to be as to how they will pay for it and who will help put in
force the improvements.

57
 CHAPTER 9

CONCLUSION

58
 CONCLUSION

The universe every day is witnessing unimaginable growth in majority of the

industries. The logistics and freight industry is one such industry that is rapidly
growing. Worldwide logistics industry is distinguished by fast technological advances
and is growing rapidly than most other industries over the past years. With stiff
competition around, the company is likely to reduce the profitability but with
proper management of operations and by proper customer desired services and
also effectively utilizing its alliances it can maintain and improve the performance.
Joint operational ventures for developing the customized services for its steady
growth.

The organization now has the value of being an ultimate service provider for Freight,
Transportation, Cross-docking and Value Adding as per customer needs. The present
scenario and the future of the organization with regard to the management are
satisfactory. The organization can increase the market share by improving with more
state of art technology. The organization can diversify into related other business
areas like Warehouses for lease to other organizations, state of art technology
providers for other organizations. More importance is to be given for HR
development by having a separate department for it. With the development of such a
department, several favourable impacts such as increase in output per
employee, increased loyalty, team spirit etc can be generated. it can be
stated that through its excellent service and aggressive logistics service,
organization has shown a noticeable increase in the market share. However, there are
some areas where the company is not at the top-
most position but it cancertainly gear up in the near future and is committed to acquire
thatspot.

59
 CHAPTER 10
RECCOMENDATION

60
 Recommendation
1. For above all the findings, IT solution system is lacking behind than
the standard solutions. This is costing us a good deal of money every
month and employed more people in documentation team.
2. We also lack of skilled employees at our CFS, which sometimes
creating havoc. And employee turnover rate is very high because
experience valued highly within the industry and this is a small
industry running by few big multinational companies, so employee like
to switch when they get better offer.
3. Every 6 months performance evaluation and appraisal accordingly will
reduce employee turnover rate and it will also minimize sudden
vacancies which is hard to fulfil.
4. IMPROVEMENT IN SAFETY OF THE WORKERS:
The company should take necessary steps in order to improve
5. FORMATION OF WORK COMMITTEES:
The company can take steps in formation of the work
committees which helps in maintaining good industrial
relation.
6. SUGGESTION SYSTEM:

The management can adopt suggestions system for getting

various suggestions which can be useful and implemented to

smoothen the overall working of the company.

7. IMPROVING THE MORALE OF WORKERS:

The company can take steps in order to motivate and increase

the morale of the workers. The company can introduce

personality development and training programs for the

workers in order to improve their productivity and

efficiency in an overall manner.

61
APPENDIX

62
1. https://www.mivcfs.com/about-us.php
2. https://www.mivcfs.com/services.php
3. https://en.wikipedia.org/wiki/Logistics
4. https://en.wikipedia.org/wiki/Logistics#Handling_and_order_processing
5. https://en.wikipedia.org/wiki/Logistics#Logistics:_profession_and_organizations

63
THANK YOU

64