TE v7.0 – IT Essentials (Version 7.

0) – IT
Essentials 7.0 Chapter 10 Exam Answers

Cisco Netacad ITE v7 – IT Essentials (Version

7.00) – IT Essentials 7.0 Chapter 10 Exam
Answers 2020 2021

1. What are two types of computer user interface?

(Choose two.)
o CLI
o PnP
o GUI
o OpenGL
o API
Explanation:

Two types of computer operating system user interfaces are CLI and GUI. CLI stands for command-line inte
line interface, a user enters commands at a prompt using a keyboard. The second type is the GUI, or graphic
this type of user interface, a user interacts with the operating system by working with icons and menus. A m
can be used to interact with a GUI. PnP is the name of a process by which an OS assigns resources to differe
components of a computer. The other answers are examples of Application Programming Interfaces, or API

2. What are two default account types provided by

Windows 10? (Choose two.)
o Guest
o Users
o Administrator
o Standard User
 o DefaultAccount
Explanation:

Windows 10 offers two account types, namely, Administrator and Standard User. Guest is a built-in user acc
a user account managed by the system. Users is a user group.

3. Which term best describes the process of

breaking a program into smaller parts that can be
loaded as needed by the operating system?
o multithreading
o multiprocessing
o multiuser
o multitasking
Explanation:

Thread is a small piece of a program in execution. Multi-processing is related to a system with more than on
is related to a system that supports more than one user at the same time. Multi-task is a system that can perfo
at the same time.

4. What is the default file system used during a fresh

installation of Windows 7?
o NTFS
o HPFS
o FAT16
o FAT32
Explanation:

While Windows XP can use either FAT or NTFS, Vista and Windows 7 can only be installed on an NTFS p
5. A user installs a new sound card driver in a
computer that is working properly. After the
installation of the drivers for the new sound card, the
computer fails to boot. Which quick fix can the user
implement to return to the previous working state?
o Boot to Emergency Recovery State.
o Boot to Last Known Good Configuration.
o Boot to Recovery Console.
o Boot to Start Windows Normally.
Explanation:

The last known Good Configuration is a copy of the last registry that is saved on successful login. Care shou
log in when you suspect any system instability because once you log in successfully, the Last Known Good
overwritten with the current one.

6. What is a possible situation when it might be

necessary to boot Windows 7 from a USB device, a CD,
or a DVD?
o to disable background services
o to delete registry keys
o to partition the hard drive
o to repair the system
Explanation:

Disabling background services, deleting registry keys, and partitioning the hard drive do not require rebootin
necessary to boot a computer from a USB drive in order to repair the system in some situations.

7. What feature of an operating system allows it to

support two or more CPUs?
 o multiprocessing
o multitasking
o multiuser support
o multithreading
Explanation:

Multiprocessing allows an operating system to use two or more CPUs. Support for two or more users is prov
feature. Multitasking allows multiple applications to run at the same time. Multithreading allows different pa
to run at the same time.

8. What term is used to describe a logical drive that

can be formatted to store data?
o volume
o track
o sector
o cluster
o partition
Explanation:

Hard disk drives are organized by several physical and logical structures. Partitions are logical portions of th
formatted to store data. Partitions consist of tracks, sectors, and clusters. Tracks are concentric rings on the d
divided into sectors and multiple sectors are combined logically to form clusters

9. Which key, when pressed during the boot process,

will allow the user to choose to start Windows in safe
mode?
o F8
o F1
o Esc
 o Windows
Explanation:

Pressing the F8 key during the boot process will allow the user to choose to start the computer in Safe mode

10. Which file system is used to access files over a

network?
o NFS
o NTFS
o FAT
o CDFS
Explanation:

NFS (Network File System) is used to access files on other computers across a network. Windows operating
file systems. FAT, NTFS, and CDFS are used to access files stored on drives installed in the computer.

11. Which statement is a feature of the Windows 8

operating system?
o It supports a touch screen interface.
o It uses the Aero user interface.
o It can be directly upgraded from Windows XP.
o It is a 128-bit operating system.
Explanation:

One of the features introduced with the Windows 8 operating system was the support for a touch screen inte
phones and tablets.

12. Which component of a CPU architecture allows

the CPU immediate access to data?
 o registers
o cache
o RAM
o CMOS
Explanation:

Registers are memory locations that are part of the architecture of a CPU. They provide a storage location fo
performed on data.

13. When would the PXE option be used when

repairing a PC?
o The display cannot be seen clearly.
o There is no response from the mouse or keyboard.
o The computer needs a replacement operating system.
o A newly installed application caused the system to perform
erratically.
Explanation:

The Preboot eXecution Environment (PXE, but pronounced pixie) BIOS boot option is used to install an ope
remote network location.

14. Which statement accurately describes the GUID

partition table?
o It is 512 bytes long and contains the boot loader.
o It cannot be used in a multiboot environment.
o It is commonly used in computers with UEFI firmware.
o It is not supported by Windows 10 Home edition.
Explanation:
 The GUID partition table, also referred to as GPT, expands on the limitations of the MBR and is commonly
UEFI firmware.

15. Which statement describes dynamic disks in a PC

that is running Windows 10 Pro?
o They have the ability to create volumes that span across more than
one disk.
o Free space can only be added from the same disk to extend the
volume.
o A partition created on a dynamic disk can be shrunk without deleting
the partition first.
o More space can be added to a partition by extending it into adjacent,
unallocated space, as long as it is contiguous.
Explanation:

A dynamic disk has the ability to create volumes that span across more than one disk. The size of the partitio
they have been set, even if the unallocated space is noncontiguous. However, the partition size cannot be red
data.

16. A technician wishes to deploy Windows 10 Pro

upgrade to a group of employee PCs on the network
and ensure that the user state migrates successfully.
Which tool would the technician use to do this?
o User State Migration
o Windows Easy Transfer
o PCmover Express
o Windows 10 Update Assistant
Explanation:

USMT (User Migration State tool) is part of the Windows Assessment and Deployment Kit that can be used
 simplify user state migration during large deployments of Windows operating systems.

17. Which operating system does not support

Windows Easy Transfer to transfer information from
one computer to another?
o Windows 8
o Windows 10
o Windows Vista
o Windows 7
Explanation:

Windows Easy Transfer is not supported in Windows 10 and is replaced with PCmover Express.

18. Which command line utility was developed by

Microsoft to allow users to transfer files and settings
to a new edition of Windows OS during an upgrade to
Windows 10?
o PCmover Express
o Windows Easy Transfer
o User State Migration Tool
o Windows Upgrade Assistant
Explanation:

The User State Migration Tool (USMT) is a command line utility program developed by Microsoft that allo
and settings between Windows PCs. Windows Easy Transfer is not available in Windows 10. PCmover Exp
software. Windows Upgrade Assistant is used to prepare a computer for upgrading by checking for compatib
downloading all necessary files to start the installation process.
19. Which operation in Windows 10 is limited to users
with Administrator privileges only?
o Run applications.
o Modify user settings.
o Change system settings.
o Install software programs.
Explanation:

Administrator accounts have complete control over a computer. Standard user accounts have limited control
can run applications, but cannot install programs. A standard user account can change system settings but on
affect other user accounts.

20. Which program file is loaded by the boot manager

in a Windows boot process?
o winload.exe
o sysprep.exe
o ntoskrnl.exe
o winlogon.exe
Explanation:

During a Windows boot process, once the boot manager, bootmgr.exe, has the control of the boot process, it
boot loader, winload.exe.

21. At the end of the boot process of Windows 10, the

login program file winlogon.exe loads. Which program
loads winlogon.exe?
o hal.dll
o winload.exe
o ntoskrnl.exe
 o sysprep.exe
Explanation:

During a Windows 10 boot process, after the Windows kernel, ntoskrnl.exe, takes over the process, it starts
winlogon.exe and displays the Windows Welcome screen.

22. Which tab would be used to set the priority for a

process in Windows 10 Task Manager?
o Details
o Performance
o Startup
o Services
Explanation:

The Windows 10 Task Manager has seven tabs. The Details tab allows setting a priority for a process.

23. Which statement describes a primary partition?

o It is a physical section of a hard disk. It can contain an operating
system to boot the system and cannot be subdivided.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.
o It is often used to organize data storage by subdividing it into as
many as 23 logical sections.

24. Which statement describes formatting?

o It is a process to create a file system in a partition or volume for file
storage.
 o It is often used to organize data storage by subdividing it into as
many as 23 logical sections.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.
o It is used to boot an operating system by default.

25. Which statement describes the active partition?

o It is used to boot an operating system by default.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.
o It is often used to organize data storage by subdividing it into as
many as 23 logical sections.

26. Which statement describes formatting?

o It is a process to create a file system in a partition or volume for file
storage.
o It is often used to organize data storage by subdividing it into as
many as 23 logical sections.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.
o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.

27. Which statement describes the active partition?

o It is used to boot an operating system by default.
o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.
o It is a process to create a file system in a partition or volume for file
storage.
 o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.

28. Which statement describes a recovery partition?

o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.
o It is a process to create a file system in a partition or volume for file
storage.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.

29. Which statement describes an extended partition?

o It is often used to organize data storage by subdividing it into as
many as 23 logical sections.
o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.
o It is a process to create a file system in a partition or volume for file
storage.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.

30. Which statement describes the master boot

record (MBR)?
o It takes the first 512 bytes on the disk and contains the boot loader,
an executable program that allows a user to choose from multiple operating
systems.
o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.
o It is a process to create a file system in a partition or volume for file
storage.
 o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.

31. Which statement describes a logical drive?

o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.
o It is a section of the disk, that is inaccessible to the user, containing
an image that can be used to restore the computer to its original configuration.
o It is a process to create a file system in a partition or volume for file
storage.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.

32. Which statement describes the master boot

record (MBR)?
o It takes the first 512 bytes on the disk and contains the boot loader,
an executable program that allows a user to choose from multiple operating
systems.
o It is a process to create a file system in a partition or volume for file
storage.
o It is a type of disk with the ability to create volumes that span across
more than one disk even if the unallocated space is noncontiguous.
o It is a section of an extended partition on an MBR. It can be used to
separate information for administrative purposes.

33. A technician has just purchased a new Windows

10 PC and wants to transfer selected files, folders,
profiles, and applications from the old Windows PC.
What tool or utility would be the best choice for the
user?
o PCmover Express
o Upgrade Assistant
 o User State Migration Tool
o Windows Task Manager

34. A manager wants to install Windows 10 directly

onto a computer and needs help with the setup
process. What tool or utility would be the best choice
for the user?
o Upgrade Assistant
o User State Migration Tool
o Windows Easy Transfer
o Windows Boot Manager

35. A technician needs to capture the company user

accounts, files, operating system settings, and
application settings for migration into the new
Windows 10 installation. What tool or utility would be
the best choice for the user?
o User State Migration Tool
o Upgrade Assistant
o Windows Easy Transfer
o WinLoad

36. A support technician wants to upgrade a system

to Windows 10 but is unsure whether the hardware
and software on the existing system are compatible.
What tool or utility would be the best choice for the
user?
o Get Windows 10 app
o Upgrade Assistant
 o User State Migration Tool
o Cortana Virtual Assistant

37. An analyst is running Windows 7 on the PC and is

planning to migrate to Windows 8.1. The analyst wants
help migrating the personal files and settings into the
newer version. What tool or utility would be the best
choice for the user?
o Windows Easy Transfer
o Upgrade Assistant
o User State Migration Tool
o Application manager

38. A manager wants to install Windows 10 directly

onto a computer and needs help with the setup
process. What tool or utility would be the best choice
for the user?
o Upgrade Assistant
o Windows Easy Transfer
o PCmover Express
o Windows Boot Manager

39. An analyst is running Windows 7 on the PC and is

planning to migrate to Windows 8.1. The analyst wants
help migrating the personal files and settings into the
newer version. What tool or utility would be the best
choice for the user?
o Windows Easy Transfer
o User State Migration Tool
 o PCmover Express
o Application manager

40. A technician has just purchased a new Windows

10 PC and wants to transfer selected files, folders,
profiles, and applications from the old Windows PC.
What tool or utility would be the best choice for the
user?
o PCmover Express
o User State Migration Tool
o Windows Easy Transfer
o Windows Task Manager

41. A technician needs to capture the company user

accounts, files, operating system settings, and
application settings for migration into the new
Windows 10 installation. What tool or utility would be
the best choice for the user?
o User State Migration Tool
o Windows Easy Transfer
o PCmover Express
o WinLoad

42. A support technician wants to upgrade a system

to Windows 10 but is unsure whether the hardware
and software on the existing system are compatible.
What tool or utility would be the best choice for the
user?
o Get Windows 10 app
 o User State Migration Tool
o Windows Easy Transfer
o Cortana Virtual Assistant

43. True or False? Smartphones require an operating

system before they can be operated.
o True
o False

44. True or False? Modern operating systems boot the

computer, manage the file system, and support only
one user, task, or CPU.
o False
o True

45. True or False? When a hardware device is

installed, the operating system needs to use a device
driver to access and use that hardware.
o True
o False

46. True or False? When a user is working on a system

that uses a network file system, there is no difference
between accessing a file stored locally or on another
computer on the network.
o True
o False

47. True or False? Windows 10 64-bit version can be

installed on as little as 1GB of hard drive space.
 o False
o True

48. True or False? DirectX is a collection of APIs

related to multimedia tasks for Microsoft Windows.
o True
o False

49. True or False? The registry is a database that only

contains information about the device drivers on a
computer.
o False
o True

50. True or False? Multitasking describes a computer

operating system that is capable of running multiple
applications at the same time.
o True
o False

51. True or False? Multithreading describes an

operating system that can support two or more CPUs.
o False
o True

52. True or False? A 32-bit operating system can

address up to a maximum of 4 GB of RAM.
o True