Minor Project
Minor Project
A PROJECT REPORT
ON
04027901721
This is to certify that the project work “Small scale industries and their
management problems” made by Manya Samania BBA, 2nd Semester,
04027901721 is an authentic work carried out by her under guidance and
supervision of Ms Kratika Gupta.
The project report submitted has been found satisfactory for the partial
fulfilment of the degree of Bachelor of Business Administration.
Ms Kratika Gupta
Signature
ACKNOWLEDGEMENT
They have provided me with the valuable guidance, sustained efforts and
friendly approach. It would have been difficult to achieve the results in
such a short span of time without their help.
MANYA SAMANIA
04027901721
BBA
2nd Semester
DECLARATION
I hereby declare that the following documented project report titled “Small
scale industries and their management problems” is an original and
authentic work done by me for the partial fulfilment of Bachelors of
Business Administration degree program.
I hereby certify that all the Endeavour put in the fulfilment of the task are
genuine and original to the best of my knowledge & I have not submitted it
earlier elsewhere.
Manya Samania
04027901721
BBA
2nd semester
TABLE OF CONTENTS
S.No. Particulars
1. CHAPTER 1: INTRODUCTION
4. FINDINGS
7. CONCLUSION
8. BIBLIOGRAPHY
9. ANNEXURE
CHAPTER-1
INTRODUCTION
Introduction of SSI
Essentially the small scale industries are generally comprised of
those industries which manufacture, produce and render services
with the help of small machines and less manpower. These
enterprises must fall under the guidelines, set by the
Government of India.
The SSI’s are the lifeline of the economy, especially in
developing countries like India. These industries are generally
labour-intensive, and hence they play an important role in the
creation of employment. SSI’s are a crucial sector of the
economy both from a financial and social point of view, as they
help with the per capita income and resource utilisation in the
economy.
India is predominantly an agricultural country. Apart from
agriculture, small scale & large scale
industries have been also developed. Small scale industries are
the backbone of our industrial
structure as they provide a variety of non-traditional, low
technology products. They are also
engaged in the processing, preserving, manufacturing &
servicing activities and play a vital role in
balanced and sustainable economic growth. Thus, a proper
development of small scale industries is
essential for the healthy growth of economy.
The primary object of developing small scale industries in rural
areas is to generate better
employment opportunities, raise income levels & standards of
living of people. Small scale industries are essential for
providing subsidiary or alternate occupations and utilization of
local labour
& raw materials. They facilitate an effective mobilization of
resources of capital and skill and
also stimulate the growth of industrial entrepreneurship. Thus,
the development of small scale
industries is an integral part of the overall economic, social and
industrial development of a country.
Characteristics of SSI
Ownership
SSI’s generally are under single ownership. So it can either be a
sole proprietorship or sometimes a partnership.
Management
Generally, both the management and the control is with the
owner/owners. Hence the owner is actively involved in the day-
to-day activities of the business.
Labor Intensive
SSI’s dependence on technology is pretty limited. Hence they
tend to use labour and manpower for their production activities.
Flexibility
SSI’s are more adaptable to their changing business
environment. So in case of amendments or unexpected
developments, they are flexible enough to adapt and carry on,
unlike large industries.
Limited Reach
Small scale industries have a restricted zone of operations.
Hence, they can meet their local and regional demand.
Resources Utilisation
They use local and readily available resources which helps the
economy fully utilise natural resources with minimum wastage.
Role in the Indian Economy
Employment
SSI’s are a major source of employment for developing
countries like India. Because of the limited technology and
resource availability, they tend to use labour and manpower for
their production activities.
Total Production
These enterprises account for almost 40% of the total production
of goods and services in India. They are one of the main reasons
for the growth and strengthening of the economy.
Make in India
SSI’s are the best examples for the Make in India initiative.
They focus on the mission to manufacture in India and sell the
products worldwide. This also helps create more demands from
all over the world.
Export Contribution
India’s export industry majorly relies on these small industries
for their growth and development. Nearly half of the goods that
are exported from India are manufactured or produced by these
industries.
Public Welfare
These industries have an opportunity to earn wealth and create
employment. SSIs are also important for the social growth and
development of our country.
Seedbed for Large Scale Industries
SSI acts as the seedbed for Large Scale Industries (LSI) as it
provides conducive conditions for the development and growth
of entrepreneurs. Small enterprises require low investment and
simple technology and use local resources to meet local
demands through personal contacts. Thus, it creates scope for
the growth and development of LSI.
Objectives of SSI
The objectives of the small scale industries are:
Manufacturing Industries
The manufacturing industries manufacture finished goods for
consumption or used further in processing. Some examples of
such SSIs are food processing units, power looms, engineering
units, etc.
Ancillary Industries
Ancillary industries manufacture components for other
manufacturers. These manufacturers then assemble the final
product. Big companies manufacture finished goods, but they do
not generally make all the parts themselves. The vendors of such
big companies are ancillary industries.
Service Industries
Service-based industries are not involved in any kind of
manufacturing products. They provide services such as repair,
maintenance and upkeep of the products after-sales.
Export Units
Cottage Units
Village Industries
4. Contribution to exports
Small Scale Industries contribute nearly 40 per cent to the
industrial exports of the country. Products such as hosiery,
knitwear, hand loom, gems and jewellery, handicrafts, coir
products, textiles, sports goods, finished leather, leather
products, woolen garments, processed food, chemicals and
allied products and a large number of engineering goods
produced by the SSI sector contribute substantially to India’s
exports. Further products produced by Small Scale Industries
are used in the manufacture of products manufactured and
exported by large scale industries. Therefore they contribute
both directly and indirectly to exports and earn valuable foreign
exchange.
Bakeries
Candles
Water bottles
Leather belt
Small toys
Paper Bags
Xerox and printing
T-shirt Printing
Photography
Beauty parlours
Performance of small scale industries
CHAPTER-2
RESEARCH METHODOLOGY
OBJECTIVES OF THE STUDY
RESEARCH METHODOLOGY
Market factors
How are world events and the nation’s economy affecting your
customers and your sales?
Team
Are there any issues affecting your team? Do they have the tools and
resources they need to succeed?
Goal alignment
Is everyone on your team working toward the same goal? Have you
communicated your short-term and long-term business goals clearly
and often?There are a lot of ways to approach the issue when you’re
facing a serious business problem. The key is to make sure you’re
getting a full snapshot of what’s going on so you don’t waste money
and resources on band-aid solutions. Going back to our example, by
looking at every facet of your business, you may discover that you’re
spending more on advertising than your competitors already. And
instead, there’s a communication gap within your team that’s leading
to the mishandling of new customers and therefore lost sales. If you
jumped into fixing the exposure of your brand, you would have been
dumping more money into an area you’re already winning. Potentially
leading to greater losses as more and more new customers are
dropped due to poor internal communication.This is why it’s so vital
that you explore your blind spots and track the problem to its source.
2. Conduct a SWOT analysis
All good businesses solve some sort of problem for customers. What
if your particular business problem is actually an opportunity, or even
a strength if considered from a different angle? This is when you’d
want to conduct a SWOT analysis to determine if that is in fact the
case.SWOT is a great tool for strategic planning and bringing multiple
viewpoints to the table when you’re looking at investing resources to
solve a problem. This may even be incorporated in your attempts to
identify the source of your problem, as it can quickly outline specific
strengths and weaknesses of your business. And then by identifying
any potential opportunities or threats, you can utilize your findings to
kickstart a solution.
3. Identify multiple solutions with design thinking
As you approach solving your problem, you may want to consider
using the design thinking approach. It’s often used by organizations
looking to solve big, community-based problems. One of its strengths
is that it requires involving a wide range of people in the problem-
solving process. Which leads to multiple perspectives and solutions
arising.This approach—applying your company’s skills and expertise
to a problem in the market—is the basis for design thinking.It’s not
about finding the most complex problems to solve, but about finding
common needs within the organization and in the real world and
coming up with solutions that fit those needs. When you’re solving
business problems, this applies in the sense that you’re looking for
solutions that address underlying issues—you’re looking at the big
picture.
4. Conduct market research and customer
outreach
Market research and customer outreach aren’t the sorts of things small
business owners and startups can do once and then cross off the list.
When you’re facing a roadblock, think back to the last time you did
some solid market research or took a deep dive into understanding the
competitive landscape. Market research and the insights you get from
customer outreach aren’t a silver bullet. Many companies struggle
with what they should do with conflicting data points. But it’s worth
struggling through and gathering information that can help you better
understand your target market. Plus, your customers can be one of the
best sources of criticism. It’s actually a gift if you can avoid taking
the negatives personally.The worst thing you can do when you’re
facing challenges is isolating yourself from your customers and ignore
your competition. So survey your customers. Put together a
competitive matrix.
5. Seek input from your team and your mentors
Don’t do your SWOT analysis or design thinking work by yourself.
The freedom to express concerns, opinions, and ideas will allow
people in an organization to speak up. Their feedback is going to help
you move faster and more efficiently. If you have a team in place,
bring them into the discussion. You hired them to be experts in their
area; use their expertise to navigate and dig deeper into underlying
causes of problems and potential solutions.If you’re running your
business solo, at least bring in a trusted mentor. SCORE offers a free
business mentorship program if you don’t already have one. It can
also be helpful to connect with a strategic business advisor, especially
if business financials aren’t your strongest suit.Quoting Stephen
Covey, who said that “strength lies in differences, not in similarities,”
speaking to the importance of diversity when it comes to problem-
solving in business. The more diverse a team is, the more often
innovative solutions to the problems faced by the organization
appear.In fact, it has been found that groups that show greater
diversity were better at solving problems than groups made up
specifically of highly skilled problem solvers. So whoever you bring
in to help you problem-solve, resist the urge to surround yourself with
people who already agree with you about everything.
6. Apply lean planning for nimble execution
So you do your SWOT analysis and your design thinking exercise.
You come up with a set of strong, data-driven ideas. But
implementing them requires you to adjust your budget, or your
strategic plan, or even your understanding of your target market.Are
you willing to change course? Can you quickly make adjustments?
Well in order to grow, you can’t be afraid to be nimble. By adopting
the lean business planning method—the process of revising your
business strategy regularly—you’ll be able to shift your strategies
more fluidly. You don’t want to change course every week, and you
don’t want to fall victim to shiny object thinking. But you can strike a
balance that allows you to reduce your business’s risk while keeping
your team heading in the right direction.Along the way, you’ll make
strategic decisions that don’t pan out the way you hoped. The best
thing you can do is test your ideas and iterate often so you’re not
wasting money and resources on things that don’t work. That’s Lean
Planning.
7. Model different financial scenarios
When you’re trying to solve a serious business problem, one of the
best things you can do is build a few different financial forecasts so
you can model different scenarios. You might find that the idea that
seemed the strongest will take longer than you thought to reverse a
negative financial trend. At the very least you’ll have better insight
into the financial impact of moving in a different direction.The real
benefit here is looking at different tactical approaches to the same
problem. Maybe instead of increasing sales right now, you’re better
off in the long run if you adopt a strategy to reduce churn and retain
your best customers. You won’t know unless you model a few
different scenarios. You can do this by using spreadsheets, and a tool
like LivePlan can make it easier and quicker.
8. Watch your cash flow
While you’re working to solve a challenging business problem, pay
particular attention to your cash flow and your cash flow forecast.
Understanding when your company is at risk of running out of cash in
the bank can help you be proactive. It’s a lot easier to get a line of
credit while your financials still look good and healthy, than when
you’re one pay period away from ruin.If you’re dealing with a serious
issue, it’s easy to start to get tunnel vision. You’ll benefit
from maintaining a little breathing room for your business as you
figure out what to do next.
9. Use a decision-making framework
Once you’ve gathered all the information you need, generated a
number of ideas, and done some financial modeling, you might still
feel uncertain. It’s natural—you’re not a fortune-teller. You’re trying
to make the best decision you can with the information you have.
10. Identify key metrics to track
How will you know your problem is solved? And not just the
symptom—how will you know when you’ve addressed the underlying
issues? Before you dive into enacting the solution, make sure you
know what success looks like.Decide on a few key performance
indicators. Take a baseline measurement, and set a goal and a
timeframe. You’re essentially translating your solution into a plan,
complete with milestones and goals. Without these, you’ve simply
made a blind decision with no way to track success. You need those
goals and milestones to make your plan real.
RESEARCH DESIGN
DATA SOURCE
Books:
Websites
https://www.indiabudget.gov.in
https://cleartax.in
https://www.vedantu.com
http://www.importexportplatform.com
DATA COLLECTION
SAMPLING DESIGN
Universe
The first step in developing any sample design is to clearly define the
the universe
Sampling units
General Public
Sampling size
This research was carried out with general public.
These were 100 respondents.
Sampling area
East Delhi
SAMPLING INSTRUMENT
Questionnaire design:
Open-ended
Close-ended
Multiple choice
CHAPTER-3
DATA ANALYSIS
38%
YES
62%
NO
Interpretation:
The survey reveals that only 62% have the knowledge about Small
Scale industries in Delhi.
Interpretation:
In the view of the 32% people feel that “Small scale industries”
means meeting legal obligation, 25% people feel it means making
charitable donations, 15 % people feel it is protecting the
environment, 20% people feel it is community development.It
explains that majority of people have a basic idea of what Small scale
industries means.
Percentage
Yes
40%
No
60%
Interpretation:
In the view 60% people will participate in any ongoing SSI activity
and 40% will not participate. It explains that majority of people have
a basic idea of what Small scale industries means.
FINDINGS
The survey reveals that only 62% have the knowledge about
Small Scale industries in Delhi.
In the view of the 32% people feel that “Small scale industries”
means meeting legal obligation, 25% people feel it means
making charitable donations, 15 % people feel it is protecting
the environment, 20% people feel it is community
development.It explains that majority of people have a basic
idea of what Small scale industries means.
More the 118.53 lakh units are spread all over the country
producing over 7500 items and providing employment to more
than 282.82 lakh persons.
Due to the limitation of the time the research could not be made
more detailed.
minimum security.
Insurance coverage must be extended to new and existing small
scale industries.
The gap that exists between consumers and small business must
Small scale industries are referred to as those industries in which the process of
The investment on such industries is one time and these investments are mostly
done on plant and machinery, the total investment on such industries do not
exceed 1 crore.
are done with the help of smaller machines and very limited manpower.
Small scale industries or SSIs are known as the lifeline of an economy, which is
very important for a country like India. Being a labor intensive industry, it is
very helpful in creating employment opportunities for the population of the
country.
They are also a crucial part of an economy from a financial standpoint, as they
BIBLIOGRAPHY
Books:
Websites
https://www.indiabudget.gov.in
https://cleartax.in
https://www.vedantu.com
http://www.importexportplatform.com
Annexure- A
QUESTIONNAIRE
Name :
Age :
Occupation :
YES NO
Q2. What do you think the term ‘Small scale industrie’ means? (More than 1 answer allowed)
Community development
Q3. In the current economic climate, will you participate in any ongoing SSI activity
around you?
1. YES NO
Q4. Do you think SSI helps in the overall development of the economy?