Major Functions of Logistics Management
Major Functions of Logistics Management
1. Order Processing
Logistics operations tend to begin with order processing as it manages the entire
workflow that determines the orders are prepared and delivered to the customers. It
is a vital part of fulfilling the customer requirements, so it consists of major
activities such as picking, packaging, and delivering the goods.
2. Material Handling
Logistics companies are responsible for managing the surplus goods within the
warehouses. It ensures that the goods are safely transported throughout the entire
process starting from manufacturing to distribution. Handling goods or materials
can be a daunting task, therefore the organizations should streamline the work
activities and incorporate the relevant equipment which is manual, semi-
automated, and automated equipment. Moving stored materials or products is an
important function of logistics which can lower the manufacturing cost and elevate
the customer experience.
3. Inventory Management
It manages the crucial information about the flow and storage of goods by
determining how much stock is needed. It uses various valuable insights to keep
the track of the goods and maintain sufficient inventories. Inventory management
in logistics helps in restocking and predicting the demand in the supply chain
operations.
4. Warehouse Management
Moreover, storing the goods or products is critical to business growth. Thus, it has
become imperative to choose the right warehouse by analyzing the structure,
layout, dimensions, etc. Warehousing plays an important role in the supply chain
so it is advisable to manage and optimize the operations in the warehouses with
real-time data for the efficient functioning of the workflow.
5. Transportation
It also involves labeling which provides essential information about the goods such
as date of manufacturing and expiry, price ingredients, and so on. It is a critical
element that is used for damage prevention and enhancing material handling.
proactive about this area of your business.
The element of information and control allows the businesses to gain clear
visibility of the supply chain operations. It can help organizations to get real-time
insightful data with new-age technologies. Analyzing those data is useful in
evaluating overall delivery effectiveness. Therefore, embracing the latest
technological innovations strengthens the business goals by significantly impacting
the decisions and making the operations more cost-effective.
Conclusion
These are some of the major functions of logistics management that help
organizations to manage entire supply chain operations. Making last mile delivery
more accurate, efficient, and customer-centric. Following the logistics operations
and the fundamental process is the best way to avoid potential disruptions and
business growth.
Proper logistics management ensures the managing and monitoring of the fleets in
real-time to make data-driven decisions and enhance the overall supply chain
strategy.
Here are the five major components of logistics management:
2. Packaging Unitisation
Care and conditioning of the products and goods are essential in the supply
chain. Proper handling and storing of products is key in logistics
management.
The packaging of the products takes a lot of research. Analyzing the way
the goods are stored to keep them at their best quality, and strategizing
how the package itself can be handled and processed is part of the
research and strategy. In addition, the colors and branding play a big part
to ensure the consumer gets a positive experience.
The design, the shape, the material, and even the colors of the packaging
are thought out in order to successfully get the product to the right hands in
the best condition possible. Packaging protects a product as it is being
transported from the manufacturer to the hands of the consumer or
distributor.
But when supply and demand fluctuate, that package might need to sit in a
warehouse in the process. That goes into the packaging strategy as well. It
must maintain and condition the product in such scenarios, without
jeopardizing the quality.
The end goal is to fit products and goods in a cube, the easiest shape to
transport and store. Packaging and unitisation work together on packing all
different shapes and sizes of products and goods into a cuboid shape.
3. Inventory Control
Inventory is closely related to storage and warehousing and is important to
ensure consumer requirements are met. It is about controlling the flow of
goods and products going in and out of the warehouses. It determines how
much stock to hold, where to store, and how much is to be stored.
4. Transportation
Transportation is a complex and costly part of logistics management. It can
represent 50 percent of the logistics budget, putting pressure on companies
to find the fastest and cost-effective way to get products and goods to the
consumers and distributors. Transportation includes various platforms,
such as road vehicles, cargo trains, freight shipping, and air transport.
Perishables do not travel far, but many other goods travel from all over the
world, adding complexity to the process such as tax codes, customs
clearance, and payment methods. All of which must be cleared before the
products even leave the warehouse.
Demand planning
Identifying all logistics-related areas is essential to maintaining supply and demand harmony. By
ensuring that operations are appropriately planned, logistics management prevents interruptions in the
movement of goods. Organizations can streamline their logistics management processes to evaluate
and predict demand for different products. It can also prevent an inadequate or erroneous product
supply and help businesses stay informed on market developments.
As demand is erratic, businesses must keep optimum supplies on hand until customers need them. The
storage, handling, retrieval, packing, and unitization of goods are all handled by warehouses. Many
businesses also utilize warehouse management systems to improve storage capabilities, warehousing
procedures, and retrieval times.
Inventory management
Companies regularly examine inventory levels to monitor the flow of goods to and from warehouses.
This is necessary to decide the amount of stock to acquire, when, and the place to store it. Businesses
can prevent having an excess or shortage of inventory by utilizing effective inventory management
and keeping the company's inventory at optimal levels. It can even predict client demand, making
order management efficient.
Transportation
This involves utilizing various forms of transportation to carry goods from one supply chain stage to
another. This is achieved through various means, including ships, roads, and freight trains. Companies
can also perform transportation optimization to ensure the timely delivery of the products to the end
client. It also manages the reverse transit of goods.
Logistics management can use software and technologies to generate data-driven insights to provide
demand and transportation estimates, enabling firms to make cost-effective choices. This element can
analyze, understand, and monitor the information flow to help businesses achieve strategic objectives
and secure their future in the industry.
Logistics play a critical role in promoting trade and ensuring smooth operations. However, as
time passes, the evolutionary changes in technology, customer demand, and ever-changing
legislation create more hurdles for even the largest logistics organizations.
5. Reverse logistics
Every e-commerce business requires reverse logistics. Customers return products they have
purchased if they are unsatisfied, and the process should be seamless. Without an effective
reverse logistics platform, you risk alienating customers and preventing them from making
another purchase from you. However, implementing a reverse logistics plan can be difficult
and costly without the proper support.
6. Shortage Of Drivers
Driver shortages continue to be a major problem for logistics companies across the globe.
Dealing with drivers and transporters are critical necessities that should be addressed with
proper supply and demand management. One of the most effective ways for shippers to
attract new drivers is to offer amenities that address the drivers’ interests, requirements, and
aspirations. Shippers can begin developing a more positive relationship by demonstrating the
importance and necessity of drivers for the growth of the company.
8. Government Regulations
Logistics companies should adhere to stringent laws set by federal, state, and local
governments. Transportation legislation, norms, and security measures differ by region, and
educating all company staff about these restrictions can be a significant burden. Additionally,
these laws constrain the scope and autonomy of logistics firms and their ability to seek
alternative viable options and prospects.
9. Environmental Regulations
The growth of transportation and logistics infrastructure requires a significant amount of
space. As a result, carbon emission increases and the environment suffers. Reduced
greenhouse gas emissions is a top priority for many logistics businesses, particularly in light
of several studies demonstrating the negative impact of large industrial supply chains on the
environment. Companies that adapt and decrease their carbon footprints succeed more than
ever before, as both partners and consumers are more conscious.
A value chain analysis is when a business identifies its primary and secondary
activities and subactivities, and evaluates the efficiency of each point. A value
chain analysis can reveal linkages, dependencies and other patterns in the value
chain.
The value chain concept was first described in 1985 by Harvard Business School
professor Michael Porter, in his book Competitive Advantage: Creating and
Sustaining Superior Performance.
A
diagram of a value chain's five primary activities and four secondary activities.
How do value chains work?
The value chain framework helps organizations identify and group their own
business functions into primary and secondary activities.
Analyzing these value chain activities, subactivities and the relationships between
them helps organizations understand them as a system of interrelated functions.
Then, organizations can individually analyze each to assess whether the output of
each activity or subactivity can be improved -- relative to the cost, time and effort
they require.
When an organization applies the value chain concept to its own activities, it is
called a value chain analysis.
Primary activities
As management issues and inefficiencies are relatively easy to identify here, well-
managed primary activities are often the source of a business's cost advantage. This
means the business can produce a product or service at a lower cost than its
competitors.
Secondary activities
A value chain analysis can offer important benefits; however, when emphasizing
granular process details in a value chain, it's important to still give proper attention
to an organization's broader strategy.
When undergoing a value chain analysis, businesses should regard the framework
as a starting point rather than a complete start-to-finish process.
Here are some steps that companies can take to understand their value chains:
Here, Amazon can use its size as a large operation to lower the costs per unit of
items it purchases from external suppliers.
1) Movement of Products :
The fundamental function of transportation is to move the products from one place to another.
The upward and downward movements of products in the value chain are facilitated by
transportation. Transportation is important for moving the material to the next stage of
manufacturing process and also closer to the customer. The material can be in the form of
components, assemblies, materials, work-in-progress, finished products.
2) Storage of Products :
Storing the product in the vehicles for temporary purpose can be seen as another function of
transportation. It can be seen as a costly source of storage but it is less expensive than the cost of
unloading the material in a warehouse for few days and again loading it. Vehicles are used as
temporary storage facility because sometimes the need of storing the in-transit shipment,
generally for few days, arises. Another situation where the transportation vehicle can be used as a
storage facility is when the space in the warehouse is limited.
3) Economic Utility:
As per the economic theories, creating place utility (right place) for the products, distributed and
produced by the firm, can be seen as the main function of transportation. When the goods are
placed where they are to be consumed, it is regarded as place utility. Apart from having the
products at the right place, it is also important to have the product at the right time (time utility)
and in right form (form utility). Moreover, the products should be owned by or in custody of the
person who really wants to consume these products creating 'possession utility'. All the discussed
utilities depend the efficiency and effectiveness of transportation.
4) Geographic Specialization :
When the products are produced in that nation, region, or city which suits best as per the capital,
talent, labour, raw material, and other resources of the company, it as regarded as 'geographic
specialization'. Some level of economic inefficiency can be resulted when such specialization
does not occur. In other words, when a certain region, nation, or city is not able to produce certain
products because of its misfit with some of the factors then the extra resources and efforts need to
be applied.
For example, if area A is specialized in product X then it needs to depend on other areas for
fulfilling its need of things other than the product A.
5) Large-Scale Production :
In order to enable the large scale production, any firm will be requiring the collection of different
types of raw material, spare parts, equipment, items from number of sources and from number of
locations. Similarly, after producing the product it should be distributed to a large geographical
market at a reasonable cost. Therefore, transportation is a very crucial element for carrying out a
large-scale production.
Modes of Transportation :
Rail, highways, water, pipeline, and air are the five main modes of transportation. Apart from
these the recently emerged forms of transportation are package carrier, ropeways, and inter-modal
system. Traffic volume, revenue, system mileage, and the nature of traffic composition are the
factors that can be used to determine the comparative significance of each mode. With respect to
these measures, each mode of transportation is explained below :
1) Roadways :
For the agricultural and industrial development of any nation, the most important mode can be
seen as the road transport. This method is quite useful in reaching to short and medium distances,
even to those places where other modes of transportation do not have their reach. The facility of
door-to-door service, which is not possible by other modes, is provided by road transport. In
order to bring the trade from the remote and rural areas to the urban and semi-urban areas, road
transportation can be used. With the help. of road transportation the basic infrastructure can be
built to ensure the connectivity of far-off villages with the rest of the nation. Because of the
increased demand and a huge development in industrial and agricultural sector, the significance
of road transportation is quite vital for making the product available at the place and time of
consumption. In the transport network of the country, the role of road transportation is quite
dominant.
2) Railways :
One of the principal carriers of men and material in the country is railways which plays a very
significant role in the trade and commerce activities of the country. It supplies essential
commodities. to different locations by transporting across the length and breadth of the country.
The industrialization and development of many nations have been carried forward with the help
of railways. During the initial phase of industrialization many countries were depending upon the
railways as it was the main source of transportation which was available for moving the raw
material and finished products from one place to another. Chemicals, heavy material, farm
products, automobiles, and also the low value products are transported by railways. They have
greater efficiency in case of truckloads which can be shipped at a relatively cheaper price through
railways in comparison to smaller modes of transportations. A relatively lesser handling is
required in transporting the goods through railways. In order to facilitate easy loading and
unloading of material, different firms establish their facilities near to the rail lines.
3) Waterways/Sea :
In order to ship heavy, non-perishable, and low value goods (such as coal, grain, ore, and
petroleum products), the cheapest mode of transportation can be seen as waterways. There is a
huge capacity in case of water carriers. Products weighing a minimum of ten times the weight of
one rail car can be transported by waterways powered by towboats, tugboats, barges which move
in inter coastal canals and inland rivers. In fact the vessels which run in oceans can have
thousands of containers. There are a number of markets which are not connected with the
waterways without the use of railroad or trucks. The waterway shipping industry is segmented
into various parts which are as below :
Liner service
Tramp shipping
Tanker operations
Industrial services
Dry bulk carries, container ships, tankers, and special vessels are included in the shipping fleet
around the world. In India, approximately 32% of the total GRT (Gross Registered Tonnage) of
the shipping fleet is contributed by the dry bulk carriers and 33% of total fleet is accounted by the
tankers.
4) Airways :
Among all the other modes of transport, the least hazardous mode can be considered as the
airways. The cost of air transportation is quite high; thus, it is mainly used for the transportation
of high valued perishable products with limited life span. The facility of air cargo is mainly
concentrated near the gateway airports e.g. Delhi, Mumbai, Kolkata, Chennai, and Bangalore.
About 87% of the total air cargo is handled by these airports in India. Anticipating the growing
needs of cargo airways and passenger airways, the Government of India is inviting the interested
private players in the air transport services and its associated services such as airports.
5) Pipelines :
The use of pipeline for transportation of petroleum was first done by Samuel Van Syckel in the
year 1870 in Pithole, Pennysyivania. The face of transportation was changed after twenty years
by Standard Oil Company of North-Western Pennysylvania. The pipeline transportation was first
use for transporting the petroleum but its scope is enhanced by using it for transporting many
commodities such as coal in slurry form, chemicals, natural gas, iron ore fines in slurry form, etc.
Although the initial cost of setting up the network of pipelines is quite high but later it helps in
reducing the operating costs. Almost all public and private sector petroleum refineries use the
pipelines for the transportation of petroleum products. These can be thought of as the most
automated mode of transportation which mainly carries the products of a shipper as it belongs
only to a certain shipper. Mainly chemicals or petroleum products are transported by the
pipelines. There are numerous environmentalists who have. their concerns regarding the effect of
pipeline on the environment such as harm to plants and animals due to installation and leaks.
6) Ropeways :
Out of the total geographical area of India, over 16% is comprised of hilly locations. The problem
of transportation is quite prominent in these locations due to the long circuitous paths.
Sometimes, the transportation of essential commodities and other materials is quite vital due to
their strategic significance in the defence programs of the nation. Ropeways can be seen as the
economical and faster mode of transportation in the hilly areas, especially when the oil shortage
is going on. The various merits of ropeways are as follows :
Lesser harm to the ecology.
Shorter routes can be used to reach to the remote hilly locations.
The cost of ropeway transportation is lesser than the other modes.
Over short distance, thee transportation of bulky products is quite fast.
7) Package Service :
The country, in last few decades, has faced a huge problem related to the availability of
transportation for small-shipments. Due to the different costs associated with the terminal and
line haul operations, the small-shipment service providers charged quite high prices. The
providers cannot decrease the prices as different overheads impose certain minimum charges on
them irrespective of the size of shipment and the distance of destination. Due to such obstacles,
some private companies realized the potential of specialized services for package-service or
small-shipment market.
8) Inter-modal Transportation :
Taking the economic advantages of two or more modes of transportation by combining them with
each other to facilitate the transportation service at a least possible total cost is known as inter-
modal transportation. In order to combine the various modes of transportations, various efforts
are carried out over the years. The concept of inter modal transportation is not a new concept, it
has originated during the early years of 1920s but in order to control the monopoly practices,
different restrictions were imposed on the cooperative practices. During 1950s, this mode started
gaining popularity as the advantages of road and rail transportation were combined to for a an
inter-modal transportation known as piggy back service. The flexibility of motor or road transport
for low distances and the low line-haul cost of rail for longer distances were combined to form
this common inter-modal transportation. In order to gain the higher efficiency and effectiveness
of transportation, the popularity of inter-modal transportation has increased significantly in recent
years.
Participants in Transportation :
Following are the participants that together facilitate the transportation activities :