MA5800 V100R020C10SPH320

Patch Release Notes

Issue 02
Date 2022-10-19

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2022. All rights reserved.
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Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
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Shenzhen 518129
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Website: https://www.huawei.com

Email: support@huawei.com

Issue 02 (2022-10-19) Copyright © Huawei Technologies Co., Ltd. i

Patch Release Notes Preface

Preface

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.
Indicates a hazard with a medium level of risk which, if
not avoided, could result in death or serious injury.
Indicates a hazard with a low level of risk which, if not
avoided, could result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.

Supplements the important information in the main text.

NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.

Change History
Issue Date Description

02 2022-10-19 Updated section 2.1.1 General Issues, and

added descriptions about the solution to
DTS2022090302693.
01 2022-09-28 This issue is the first official release.

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 Patch Release Notes Contents

Contents

Preface.......................................................................................................................................... ii
1 Patch Overview......................................................................................................................... 1
1.1 Basic Information .................................................................................................................................................. 1
1.2 Patch Files............................................................................................................................................................. 2
1.3 Hardware Versions................................................................................................................................................. 3
1.4 Related Product Versions and Compatibility ........................................................................................................... 7
1.5 User Interface Updates........................................................................................................................................... 7
1.6 Impact of Patch Installation ................................................................................................................................... 7
1.7 Virus Scanning Result............................................................................................................................................ 8

2 Resolved Issues ........................................................................................................................ 9

2.1 V100R020C10SPH320 .......................................................................................................................................... 9
2.1.1 General Issues .................................................................................................................................................... 9
2.1.2 xPON Issues ......................................................................................................................................................17
2.2 V100R020C10HP3041 .........................................................................................................................................18
2.2.1 General Issues ...................................................................................................................................................18
2.2.2 xPON Issues ......................................................................................................................................................20
2.3 V100R020C10SPH315 .........................................................................................................................................20
2.3.1 General Issues ...................................................................................................................................................20
2.3.2 xPON Issues ......................................................................................................................................................24
2.4 V100R020C10SPH312 .........................................................................................................................................28
2.4.1 General Issues ...................................................................................................................................................28
2.4.2 xPON Issues ......................................................................................................................................................34
2.5 V100R020C10SPH311 .........................................................................................................................................38
2.5.1 General Issues ...................................................................................................................................................38
2.5.2 xPON Issues ......................................................................................................................................................42
2.6 V100R020C10SPH310 .........................................................................................................................................46
2.6.1 General Issues ...................................................................................................................................................46
2.6.2 xPON Issues ......................................................................................................................................................51
2.7 V100R020C10SPH308 .........................................................................................................................................53
2.7.1 General Issues ...................................................................................................................................................53
2.7.2 xPON Issues ......................................................................................................................................................58
2.8 V100R020C10SPH307 .........................................................................................................................................64

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 Patch Release Notes Contents

2.8.1 General Issues ...................................................................................................................................................64

2.9 V100R020C10SPC303 .........................................................................................................................................65
2.9.1 General Issues ...................................................................................................................................................65
2.9.2 xPON Issues ......................................................................................................................................................73
2.10 V100R020C10SPH302 .......................................................................................................................................77

3 Known Issues.......................................................................................................................... 80
4 List of Remediated Vulnerabilities...................................................................................... 83

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Patch Release Notes 1 Patch Overview

1 Patch Overview

1.1 Basic Information

Product Name SmartAX MA5800 Multi-service Access Device

Product Model MA5800-X2, MA5800-X7, MA5800-X15, MA5800-X17

Product Version V100R020C10SPH320

Base Version This patch can be loaded on the following versions:

 V100R020C10HP3041
 V100R020C10SPH315
 V100R020C10SPH312
 V100R020C10SPH311
 V100R020C10SPH310
 V100R020C10SPH308
 V100R020C10SPH307
 V100R020C10SPC303
 V100R020C10SPH302
 V100R020C10SPC301

Release Date 2022-09-28

Compatibility with V100R020C10SPH320 supports all functions of patches

Other Patches HP3041, SPH315, SPH312, SPH311, SPH310, SPH308,
SPH307, SPC303, SPH302, SPC301.

Huawei defines its product versions with the following convention: "V" stands for version; "R" stands
for release; "C" stands for customization.
You can run the following command to query the version information.
huawei(config)#display patch all
Software Version:MA5800V100R020C10
SPH320
------------------------------------------------------------------------

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Patch Release Notes 1 Patch Overview

Current Patch State:

------------------------------------------------------------------------
Patch Name Patch State Delivery Attribute Dependency
------------------------------------------------------------------------
SPH320 running common hot patch NO
------------------------------------------------------------------------
Total:1
Patches in the system cannot be rolled back

huawei(config)#display io-packetfile information

{ <cr>|slave-area<K>||<K> }:

Command:
display io-packetfile information
Version of the board software packetfile:MA5800V100R020C10SPC303
Board software saved in mainboard:
---------------------------------------------------------------------------
Index File Type Version File Length
---------------------------------------------------------------------------

1.2 Patch Files

Type File Name Description
Combined package MA5800_V100R020C1 Includes the baseline version package,
file 0SPH320_wholepackag software of all boards, internal database
e.bin upgrade tool, and patch package file.
It is used for cross-R-version or
cross-C-version upgrade or downgrade.
Patch package file MA5800_V100R020C1 This file contains patch file, all the
0SPH320_wholepatch service board software, and the database
upgrade tool. It is used for patch loading
on the same R version and same C
version.

To prevent a software package from being maliciously tampered with during transmission or storage,
download the corresponding digital signature file for integrity verification when downloading the
software package.
After the software package is downloaded, verify its PGP digital signature according to the OpenPGP
Signature Verification Guide. If the software package fails the verification, do not use the software
package, and contact Huawei technical support engineers.
Before a software package is used in installation or upgrade, its digital signature also needs to be
verified according to the OpenPGP Signature Verification Guide to ensure that the software package is
not tampered with.
Visit either of the following websites to obtain the OpenPGP Signature Verification Guide:
Carriers: https://support.huawei.com/carrier/digitalSignatureAction
Enterprise customers: https://support.huawei.com/enterprise/zh/tool/pgp-verify-TL1000000054

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Patch Release Notes 1 Patch Overview

1.3 Hardware Versions

For the mapping relationship between control boards and other boards, refer to Hardware
Description in the documentation package. Updates that are made based on the last patch are
marked red.

Table 1-1 Supported hardware and related version requirements

Board Board Software Logic Version Basic PCB

Type Name Version BIOS or Versio
Extended n
BIOS
Version

Control H901MPLA MA5800 (U44)120 007/007 VER C

Board V100R020C10
H901MPLC MA5800 (U44)120 007/007 VER B
V100R020C10
H902MPLB MA5800 (U6)122 007/007 VER B
V100R020C10
H903MPLA MA5800 (U6)122 007/007 VER D
V100R020C10
H902MPLA MA5800 (U44)120 007/007 VER B
V100R020C10
H901MPLB MA5800 (U44)120 007/007 VER C
V100R020C10
H901MPSC MA5800 (U18)106 007/007 VER A
V100R020C10
H901MPSA MA5800 (U1014)104 006/006 VER A
V100R020C10

H903MPLB MA5800 (U12)105 007/007 VER B

V100R020C10
Service H901GPHF 531 (U104)002 467 VER B
board
H902GPHF 531 (U104)003 467 VER A
H902GPSF 531 (U104)003 467 VER A
H901GPSF 531 (U104)002 467 VER B
H901XGHD 531 (U1)002 467 VER B
H901XGSF 531 (U1)002 467 VER A
H901XSHF 560 (U3)001 463 VER A
H902XSHF 560 (U3)002 463 VER B
H902XSHD 560 (U601)003 463 VER A

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Patch Release Notes 1 Patch Overview

Board Board Software Logic Version Basic PCB

Type Name Version BIOS or Versio
Extended n
BIOS
Version

H903XSHD 560 (U601)003 463 VER A

H902TWHD 560 (U601)003 463 VER A
H901CGID 531 (U1)001 467 VER A
H901CGHF 560 (U3)001 463 VER A
H902CGHF 560 (U3)002 463 VER B
H901CSHF 560 (U3)001 463 VER A
H902CGHD 560 (U601)003 463 VER A
H903CGHD 560 (U601)003 463 VER A
H902CSHD 560 (U601)003 463 VER A
H903CSHD 560 (U601)003 463 VER A
H901FLHF 560 (U3)001 463 VER A
H902FLHF 560 (U3)002 463 VER B
H901OGHK 456 (U8)005 467 VER A
H902OGHK 456 (U8010)001 467 VER A
H901OXHD 456 (U1)001 467 VER B
H902OXHD 456 (U1)002 467 VER A
H901OXEG 378 (U43)006 462 VER A
H901OXHG 378 (U43)006 462 VER A
H902OXEG 164 (U2009)003 162 VER A
H903CGUD 560 (U601)003 463 VER A
H901OTSF 134 (U3000)003 162 VER B
H901GPLF 531 (U104)002 467 VER B
H902GPUF 531 (U104)003 467 VER A
H902GPLF 531 (U104)003 467 VER A
H901CGUD 531 (U1)001 467 VER A
H901GPUF 531 (U104)002 467 VER B
H901XGLD 531 (U1)002 467 VER B
H901XGLF 531 (U1)002 467 VER A

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Patch Release Notes 1 Patch Overview

Board Board Software Logic Version Basic PCB

Type Name Version BIOS or Versio
Extended n
BIOS
Version

H901CGUF 560 (U3)001 463 VER A

H902CSHF 560 (U3)002 463 VER B
H902XGLF 560 (U3)002 463 VER B
H902FLEF 560 (U3)002 463 VER B
H902CGUF 560 (U3)002 463 VER B
H901XEHF 560 (U3)002 463 VER B
H901EPHF 531 (U104)002 467 VER B
H902XEHD 531 (U1)002 467 VER A
H902XELD 531 (U1)002 467 VER A
H901GPHD 531 (U104)002 467 VER B
H901XELD 531 (U1)003 467 VER A
H901XEHD 531 (U1)003 467 VER A
H902EPHF 531 (U104)003 467 VER A
H902NCEB 164 (U2)002 162 VER B
H901NCEB 378 (U43)001 462 VER A
H901XSED 531 (U5021)001 467 VER A
H901TWED 531 (U5021)001 467 VER A
H902TWED 560 (U601)003 463 VER A
H906CGHF 109 (U1)007 467 VER A
H906CGUF 109 (U1)007 467 VER A
H903GPHF 531 (U104)003 467 VER A
H903CSHF 560 (U3)001 463 VER B
H903FLHF 560 (U3)001 463 VER B
H901FGHF 135 (U1)001 492 VER B
Universal H901CIUA 155 (U40)1 155 VER A
interface
board H902CIUA 155 (U40)0 155 VER A
H906CIUA 155 (U40)0 155 VER A
Upstream H901NXED 456 (U1)001 467 VER B

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Patch Release Notes 1 Patch Overview

Board Board Software Logic Version Basic PCB

Type Name Version BIOS or Versio
Extended n
BIOS
Version
board H901NXLC 456 (U1)001 467 VER B
H902NXED 456 (U1)002 467 VER A
Fan H902FMMA 166 N/A N/A VER A
monitorin
g board H903FMMA 166 N/A N/A VER C
H902FMLA 166 N/A N/A VER B
H901FMLA 166 N/A N/A VER A
H901FMMA 166 N/A N/A VER B
H801HEUD 171 N/A N/A VER C
H901FMSA 166 N/A N/A VER A
Daughter H901CPCA N/A N/A N/A VER A
board
H901CKUA N/A N/A N/A VER A
H901CKUB N/A N/A N/A VER A
H902CKUF N/A N/A N/A VER A
Power H901PISA N/A N/A N/A VER A
board
H902PISB N/A N/A N/A VER A
H901PISB N/A N/A N/A VER A
H901PISC N/A N/A N/A VER A
H901PILA N/A N/A N/A VER B
H902PILA N/A N/A N/A VERC
H903PILA N/A N/A N/A VER A
H902PISB N/A N/A N/A N/A
Environm SMU01B 394 N/A N/A VER B
ent
monitorin SMU11C 153 N/A N/A VER A
g board
SMU11C.01 153 N/A N/A VER A

You can run the display version frameid/slotid command to query the board version.

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Patch Release Notes 1 Patch Overview

1.4 Related Product Versions and Compatibility

Product Product Version Remarks
Model Name
xPON - - For details about the supported MxU and
terminal ONT, see Attachment 2-MA5800
V100R020C10 Supporting xPON
Terminals 01.doc.
NMS NCE NCE Pay attention to the following when using
V100R019C00(Co the NMS of the compatible version:
mpatible) 1. Use the matched NMS version if the
NCE NMS of the compatible version cannot
V100R020C10(Mat manage the new or updated feature,
ched) new alarm object or event, or new
performance object or indicator.
2. Do not use the new or extended
commands for the device of the new
version. Otherwise, live-network
services may be abnormal.
3. Do not use the "CLI+NMS"; mode for
device management. Otherwise,
live-network services may be abnormal.
4. The NMS of the compatible version
cannot manage the board that supports
new service port types.

 Matched: When the NE software is upgraded, the associated device and NMS do not need to be
upgraded or have patch files loaded and they can fully support existing and new functions of the NE.
 Compatible: When the NE software is upgraded, the associated device and NMS do not need to be
upgraded or have patch files loaded and they can support existing functions of the NE. However,
they do not support or have limited support for new functions of the NE.

1.5 User Interface Updates

For the updates in commands, alarms, MIBs, and other user interfaces, see the Attachment
1-MA5800 V100R020C00-V100R020C10SPH320 Change Description.xlsx.

1.6 Impact of Patch Installation

Impact on the System During Installation
Impact on Services
After the patch file is activated, service boards with software updates will restart, and services
on these service boards will be interrupted for 5–10 minutes.

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Patch Release Notes 1 Patch Overview

Impact on Network Communication

None

Impact on the System After Installation

None

1.7 Virus Scanning Result

Antivirus Antivirus Antivirus Date Result
Software Name software Database Scanned
version Version
OfficeScan 12.000.1008 1734160 2022-09-28 OK
Bitdefender 6.2.21.169 7.91031 2022-09-28 OK
Kaspersky 11.2.0.4528 2022-09-28 2022-09-28 OK

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Patch Release Notes 2 Resolved Issues

2 Resolved Issues

2.1 V100R020C10SPH320
2.1.1 General Issues
Trouble Ticket DTS2022090618681
Number

Problem Condition: The board memory hardware is faulty.

Description Symptom: The MAC addresses of some users cannot be learned,
and packets sent to these users are discarded.
Impact: Services are affected.

Severity Major

Root Cause The memory of the board is faulty. As a result, the user MAC
addresses cannot be learned, and packets sent to the users are
forwarded as unknown unicast packets but discarded due to
unknown unicast rate limiting on the ingress port.

Solution Enable the three CRC check functions of the TM module.

Solution Impact None

Trouble Ticket DTS2022071217848

Number

Problem Condition: A user password contains more than 15 characters.

Description Symptom: HWTACACS authentication cannot be performed, and
the error message "Username or password invalid" is displayed.
Impact: AAA (HWTACACS) remote authentication is affected.

Severity Minor

Root Cause If a password contains more than 15 characters, the verification fails
and an error message is returned. The subsequent HWTACACS
authentication process is not triggered.

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Patch Release Notes 2 Resolved Issues

Solution Increase the password length limit to 128 characters to reach the
maximum length allowed by HWTACACS.

Solution Impact None

Trouble Ticket DTS2022092112160

Number

Problem Condition: The hardware of the forwarding module fails.

Description Symptom: Some users go offline.
Impact: Services of some users are faulty.

Severity Minor

Root Cause The hardware of the forwarding module fails.

Solution After detecting that the forwarding algorithm module is abnormal,

the system reports 0x02310018 Board Hardware Abnormal.

Solution Impact If the active control board is faulty, an active/standby switchover is

triggered. If the standby control board is faulty, it is automatically
reset.

Trouble Ticket DTS2022082404270

Number

Problem Conditions:
Description 1. The igmp multicast-tag is configured.
2. There is a possibility that the igmp multicast-tag configuration
fails to be delivered to a board.
Symptom: The igmp multicast-tag command does not take effect on
the board.
Impact: Multicast black screen occurs.

Severity Minor

Root Cause During configuration restoration, the board fails to issue the igmp
multicast-tag configuration due to a hardware fault.

Solution The system checks the response to the igmp multicast-tag

command and waits for the response from the board. If the
configuration fails to be delivered, the system enters the board
configuration recovery process again.

Solution Impact None

Trouble Ticket DTS2022081906318

Number

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Patch Release Notes 2 Resolved Issues

Problem Condition: When the standby control board is switched to the active
Description control board, a large number of multicast users go online and
offline at the same time. As a result, some multicast user status data
is not completely synchronized.
Symptom: During an active/standby switchover or an upgrade, the
standby control board resets unexpectedly.
Impact: The system resets.

Severity Minor

Root Cause The data type of the multicast user data is incorrect and is registered
as the system static data type. When the standby control board
becomes active, if there is static data not completely synchronized,
the standby control board resets for self-healing.

Solution The data type of the multicast user data is changed to status data (the
setting takes effect after the active and standby control boards are
reset). When the standby control board becomes active, the system
does not check whether the multicast user status data is
synchronized.

Solution Impact None

Trouble Ticket DTS2022071300865

Number

Problem Condition: The hardware of the memory connected to the CPU is

Description faulty.
Symptom: A hardware fault occurs and error correction is
continuously performed, affecting CPU performance. However, no
alarm is reported.
Impact: Affects functions such as the multicast service and
upgrade.

Severity Minor

Root Cause When a hardware fault occurs on the memory connected to the
CPU, no alarm is reported.

Solution Added a hardware fault alarm (alarm ID: 0x02310018), alarm

parameters (103, 86), and alarm description (DDR fault for handling
single-bit errors with cpu).
When a fault occurs, self-healing is triggered.
Single control board fault: An alarm is generated but the control
board is not reset.
If the standby control board is faulty, reset the standby control
board. If the active control board is faulty, perform an
active/standby switchover to rectify the fault.

Solution Impact Modified the 0x02310018 alarm, and added an alarm parameter:
DDR fault for handling single-bit errors with cpu.

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022072702590

Number

Problem Condition: During bulk collection, a .zip file is generated in .zip

Description compression mode, and the size of a single file is greater than 64
KB.
Symptom: The file fails to be decompressed.
Impact: The file cannot be decompressed.

Severity Minor

Root Cause When the number of bytes to be converted is 4 bytes, the 2-byte
conversion function cannot be used. As a result, the bytes are
truncated.

Solution The 2-byte conversion function is changed to the 4-byte conversion

function.

Solution Impact None

Trouble Ticket DTS2022081007685

Number

Problem Condition: A board is reset.

Description Symptom: Some ONTs connected to the board fail to go online.
Impact: Services of the ONTs that fail to go online are interrupted.

Severity Minor

Root Cause After the board is reset, there is a 50 ms delay between the reset and
the disabling of optical signals. As a result, abnormal optical signals
are generated on some ports, and the ONT continuously triggers the
LOS and LOS clear alarms after receiving the abnormal optical
signals. If more than 1024 alarms are triggered within 1s, the ONT
cannot process the alarms in a timely manner and fails to go online.

Solution During the board reset process (before the delay introduction point),
optical signals on all ports are disabled.

Solution Impact None

Trouble Ticket DTS2022082407582

Number

Problem Condition: The board CPU usage is high.

Description Symptom: The power supply of the optical port on the H906CGHF
board is abnormal, and a hardware fault alarm (alarm ID:
0x02310018) is reported.
Impact: The false alarm affects O&M.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause The board CPU usage is high.As a result, the PMI result of the
power supply of the optical port is abnormal and the alarm is falsely
reported.

Solution The mechanism for detecting the power supply of the optical port
has been modified so that an alarm is reported only when the power
supply of the optical port is actually faulty.

Solution Impact None

Trouble Ticket DTS2022083103880

Number

Problem Condition: The LOS alarm (alarm ID: 0x2e11a001) is reported after
Description the optical module of the upstream port on the control board is
abnormal.
Symptom: The upstream port is displayed as down, but the peer
device is still online.
Impact: The device fails to be managed by the NMS when inband
management is used.

Severity Major

Root Cause The actual link status of the port does not reference the LOS status
of the optical module. When the optical module is abnormal, the
LOS alarm is reported, but the port is not down. As a result, the
Layer 3 forwarding entry is deleted.

Solution Configure the port to reference the LOS status to ensure that the port
status is consistent with the hardware status.

Solution Impact None

Trouble Ticket DTS2022081707982

Number

Problem Condition: When the system runs for a long time, a ring network on
Description the external network causes ultra-large traffic of protocol packets to
flood the CPU of the OLT.
Symptom: An active/standby switchover occurs on the OLT, and
the service boards reset temporarily.
Impact: Services are affected for a short period of time.

Severity Minor

Root Cause A ring network on the external network causes a large number of
protocol packets to flood the OLT CPU. As a result, the OLT
triggers a protective board reset.

Solution The priority of protocol packets in the OLT system is optimized so

that services on the management plane are preferentially guaranteed

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Patch Release Notes 2 Resolved Issues

when the system is overloaded.

Solution Impact The impact of a ring network on system services cannot be

completely avoided. Therefore, you need to quickly eliminate the
ring network of the external network.

Trouble Ticket DTS2022083115873

Number

Problem Condition: The dot1x DHCP trigger function is enabled. After the
Description ONT resets, the dot1x client performs DHCP dialup after passing
the authentication.
Symptom: The client fails to obtain an IP address during DHCP
dialup.
Impact: DHCP dialup fails.

Severity Minor

Root Cause The message mechanism between the dot1x cfg process and the srv
process is as follows: The interval between two consecutive
authentication mode and authentication status messages is too short.
As a result, the status synchronization message cannot be sent out,
the authentication status is not synchronized, and the dial-up fails.

Solution After the timer is started, it updates the authentication status

information of the user in time. In this way, the status is
synchronized, and the dial-up succeeds after authentication
succeeds.

Solution Impact None

Trouble Ticket DTS2022083116149

Number

Problem Conditions:
Description 1. The device is newly deployed, and the upstream port is online but
the peer end does not have remote software commissioning
configuration.
2. After an active/standby switchover, a user logs in to the device
during the restart of remote software commissioning. As a result, the
remote software commissioning stops, and there is a possibility that
residual VLAN data exists.
3. An LACP aggregation group is configured to have the same
upstream port as that for remote software commissioning. The
residual VLAN of the remote software commissioning is deleted,
and the save operation is performed.
Symptom: The manually configured LACP aggregation group is
deleted.
Impact: The device fails to be managed by the NMS and services
are interrupted. Services can be restored after the LACP aggregation

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Patch Release Notes 2 Resolved Issues

group is reconfigured.

Severity Minor

Root Cause During the login, the running flag bit of the remote software
commissioning restart is not updated. As a result, residual remote
software commissioning data exists. In the save phase, the residual
data is cleared, and the newly configured LACP aggregation group
with the same port is deleted by mistake.

Solution During the login, the running flag bit of the remote software
commissioning restart is updated to prevent residual data.

Solution Impact None

Trouble Ticket DTS2022083004769

Number

Problem Condition: The standby control board is removed during an

Description active/standby switchover.
Symptom: The active control board fails to learn MAC addresses.
Impact: Services of some users are affected or the device cannot be
managed by the NMS.

Severity Minor

Root Cause During the active/standby switchover, the standby control board is
removed, and the active control board takes over the forwarding
module of the standby control board. When the active control board
takes over the mirroring of the peer control board, an error is
returned. The logic returns a message in advance, and the MAC
address control is not restored to the user threshold. When the MAC
address threshold is 0, MAC address learning cannot be performed.

Solution In abnormal scenarios, the user MAC address control is

reconfigured.

Solution Impact None

Trouble Ticket DTS2022090302378

Number

Problem Condition: Uncorrectable interruptions continuously occur on a

Description board.
Symptom: The MAC address fails to be queried and services are
unavailable.
Impact: User services are affected.

Severity Minor

Root Cause Fatal uncorrectable interruptions occur on the board. As a result,

services are unavailable.

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Patch Release Notes 2 Resolved Issues

Solution The following inspection items are added for abnormal board
interruption:
1) Counts the number of abnormal interrupts within a period (1
minute).
2) If the number of abnormal interrupts detected in 10 consecutive
periods is greater than 0, an alarm (alarm ID: 0x02310018) is
generated. If the number of interrupts detected is 0, the statistical
periods and the alarm are cleared.

Solution Impact None

Trouble Ticket DTS2022090302693

Number

Problem Condition: In the dual-server scenario, the server IP addresses in the

Description offer and ACK packets are different.
Symptom: The OLT discards ACK packets for DHCP dialup.
Impact: Some DHCP users fail to dial up.

Severity Minor

Root Cause The server IP address in the offer packet is different from that in the
ACK packet. As a result, the OLT authentication fails and the ACK
packet is discarded.

Solution A dbwin command is added to configure whether to check the server

IP addresses in ACK and offer packets. After the function is
disabled, the system stops checking the server IP addresses in ACK
and offer packets to ensure that ACK packets are not discarded.
NOTE
In the scenario with two control boards, after the patch is loaded and the
configuration is complete, run the following commands to save the patch and
reset the slave control board to ensure that the functions of the slave control
board take effect:
save
reboot standby/reboot standby hot

Solution Impact The dbwin send 172 0x4 0x2 4 0/1 command is added to disable or
enable server IP address verification, and the dbwin send cid
0xcc510000 300 5 command is added to query the function status.

Trouble Ticket DTS2022090600103

Number

Problem Condition: ISSU upgrade is performed.

Description Symptom: After the upgrade, the device is unreachable by the NMS
and recovers 20 minutes later.
Impact: Services are affected.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause After ARP entries are aged out, there are too many ARP packets. As
a result, backpressure occurs on ARP packets and the ARP entries
of the peer end cannot be learned in time.

Solution An emergency channel is added for ARP packets during

backpressure. Each time the number of backpressure times increases
by 100, a packet is allowed to pass through.

Solution Impact None

Trouble Ticket DTS2022090707387

Number

Problem Condition: The port combo-mode all wdm command is executed

Description to configure the combo mode of a combo PON port.
Symptom: Downstream packets are discarded.
Impact: Users cannot go online.

Severity Major

Root Cause After the combo mode of a PON port on a board is changed, there is
a possibility that the ONT service flow is bound to the drop profile
when the OLT quickly deletes the ONT and reconfigures the ONT.
As a result, downstream packets are discarded and dialup fails.

Solution After the ONT goes online, the service flow bound to the drop
profile is bound to a profile again.

Solution Impact None

Trouble Ticket DTS2022081617770

Number

Problem Condition: The appconf.ini file is lost or damaged.

Description Symptom: The device fails to start.
Impact: The device cannot start, affecting services.

Severity Minor

Root Cause The system does not have the detection and repair mechanism for
the appconf.ini file.

Solution The function of detecting and repairing the appconf.ini file is added.

Solution Impact None

2.1.2 xPON Issues

Trouble Ticket DTS2022082605902

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Patch Release Notes 2 Resolved Issues

Number

Problem Condition: A board fails and is interrupted unexpectedly.

Description Symptom: ONT configurations fail to be recovered or the ONT
optical power cannot be obtained.
Impact: ONT services fail to be provisioned.

Severity Minor

Root Cause A software error occurs on the board. As a result, the ONT
configuration fails to be recovered or the ONT optical power cannot
be obtained.

Solution A detection item is added to the board software error inspection task
to detect abnormal interrupts on the board. Software errors can be
queried.

Solution Impact None

Trouble Ticket DTS2022082907645

Number

Problem Condition: The optical power of a customized ONT is queried in

Description mode 4 interoperability mode.
Symptom: The optical power of the ONT cannot be obtained.
Impact: In this interoperability mode, the optical power parameters
of the ONT cannot be queried remotely.

Severity Minor

Root Cause This type of ONT supports query only in ITU-T mode and does not
support query in mode 4.

Solution In mode 4, the ITU-T mode is used to query the optical power.

Solution Impact None

2.2 V100R020C10HP3041
2.2.1 General Issues
Trouble Ticket DTS2022080412772
Number

Problem Condition: The customer uses the FTP tool to load a package file.
Description Symptom: The loading fails, and the system displays a message
indicating that the package file is too long.
Impact: The package file fails to be loaded.

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Patch Release Notes 2 Resolved Issues

Severity General

Root Cause The FTP server does not support resumable transmission, and the
process of loading the package file is defective.

Solution The process of loading a package file is optimized in the scenario

where resumable transmission is not supported.

Solution Impact None

Trouble Ticket DTS2022080414128

Number

Problem Condition: A command is executed or an NMS operation is

Description performed.
Symptom: The size of the memory file increases.
Impact: After running for long time, the log file could be oversize,
which may cause slow response or system reset.

Severity Major

Root Cause When the CLI and NMS operation is performed, the processing of
log recording is defective.

Solution The log recording of CLI and NMS operation is optimized.

Solution Impact None

Trouble Ticket DTS2022080500379

Number

Problem Condition: The EA5800-X17 uses 17 PON service boards,

Description third-party ONTs are configured with the multicast service, and the
version is upgraded to V100R020C00 or later.
Symptom: After the upgrade or restart, the multicast service of
some third-party ONTs (third-party ONTs that forward multicast
traffic based on the multicast forwarding table of the ME309 issued
by the OLT) in the last PON board that is restored to normal cannot
be restored.
Impact: The multicast service cannot be restored after an upgrade or
restart.

Severity Minor

Root Cause When a subrack is fully configured with PON boards, the OCM
queue is full. As a result, the PON board that starts up last cannot
load the DDMC file and cannot issue multicast configurations, and
third-party ONTs that depend on the DDMC file cannot work
properly.

Solution Modified the OCM queue specifications.

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Patch Release Notes 2 Resolved Issues

Caution:
If the packetfile is used for an upgrade, there is no impact after the
upgrade to the version that solves the problem. If the problem occurs
during patch installation, the solution takes effect only after the
system is reset.

Solution Impact None

2.2.2 xPON Issues

None

2.3 V100R020C10SPH315
2.3.1 General Issues
Trouble Ticket DTS202101150HVIRSP1200
Number

Problem Condition: The standby control board is removed during a hot reset.
Description Symptom: When the standby control board is replaced, the active
control board also resets.
Impact: The system resets.

Severity Major

Root Cause After the active/standby switchover, if the standby control board is
removed when it is not in the normal state, there is a possibility that
an error is returned when the host uninstalls the microcode jump
patch. As a result, the active control board resets.

Solution Adjust the sequence of releasing microcode patch resources.

Solution Impact None

Trouble Ticket DTS2022062405760

Number

Problem Condition: The display statistics inner-error command is executed

Description to query information about the standby control board.
Symptom: The queried SerDes status is disabled, but the actual
status is enabled.
Impact: The query result of the standby control board is incorrect.

Severity Minor

Root Cause When the SerDes data of the standby control board is obtained, the
input parameters are incorrect. As a result, the link status is

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Patch Release Notes 2 Resolved Issues

incorrectly registered.

Solution Parameters are correctly transmitted when the SerDes data of the
standby control board is obtained.

Solution Impact None

Trouble Ticket DTS2022041515587

Number

Problem Condition: Multicast program prejoin is configured and the system

Description is upgraded to V100R020C10.
Symptom: The prejoin function of the multicast program does not
take effect. After the prejoin function is disabled, the system
displays a message indicating that no user is watching the program.
Impact: Only the ISSU scenario is affected. When no user orders a
program, the prejoin function fails to direct stream.

Severity Minor

Root Cause In the ISSU scenario, the prejoin function does not generate new
program ordering entries. As a result, the program stream cannot be
imported to the OLT when no user is watching a program. In
addition, after the prejoin function is disabled, the system displays a
message indicating that no user is watching the program.

Solution In the ISSU scenario, the prejoin function re-generates the ordering
entries.

Solution Impact None

Trouble Ticket DTS2022051801157

Number

Problem Condition: DHCP dialup is performed in the VRRP scenario.

Description Symptom: DHCP dialup fails.
Impact: User services are affected.

Severity Minor

Root Cause When a DHCP offer packet is forwarded between upper-layer

devices, it passes through the OLT. Because a UDM entry is
matched, the OLT replaces the SN in the DHCP packet with the
original value and sends the packet to the network side. The DHCP
offer packet is sent to the user after it is sent back from the network
side. However, the SN in the DHCP packet has been replaced. As a
result, the DHCP offer packet cannot be forwarded to the user side
and the dialup fails.

Solution The dhcp vrrp-snoop transparent enable/disable command is added.

When this function is enabled, DHCP relay packets are
transparently transmitted if they do not have matching MAC

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Patch Release Notes 2 Resolved Issues

addresses on the OLT.

Solution Impact Added commands: dhcp vrrp-snoop transparent enable/disable,

display dhcp vrrp-snoop transparent

Trouble Ticket DTS2022051116753

Number

Problem Condition: The standby control board is in the config state, and a
Description service board is replaced with another service board with a different
number of ports.
Symptom: Services on some ports are unavailable.
Impact: User services are affected.

Severity Major

Root Cause During the system startup, there is a low probability that
active/standby synchronization and board replacement occur at the
same time. As a result, a time sequence error occurs during data
synchronization, and the port mapping relationship of the new board
is not synchronized to the standby control board, causing services on
some ports of the new service board to be unavailable.

Solution During board replacement, the system checks the topology. If the
number of ports changes and the standby control board is in the
config state, the system does not respond to the board registration
request until the standby control board is normal.

Solution Impact None

Trouble Ticket DTS2022052316911

Number

Problem Condition: The database is not saved for a long time.

Description Symptom: The database is not saved for a long time.
Impact: User configurations may be lost.

Severity Minor

Root Cause There is no DFX method for long-time unsaved data.

Solution 1. If the save/save data/autosave/autosave data operation is not

performed within three days, the system automatically saves the
data once, which is irrelevant to the result of the saving operation.
2. Automatic saving supports active/standby switchover.
3. The dbwin command is added to query, enable, and disable the
timer for not saving data in three days.

Solution Impact 1. The periodical auto-save of the system may conflict with other
operations of the user.
2. It is recommended that the customer proactively plan

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Patch Release Notes 2 Resolved Issues

configuration auto-save.

Trouble Ticket DTS2022051902250

Number

Problem Condition: The ONT information is queried by ONT SN on the

Description CLI.
Symptom: The command response takes a long time.
Impact: User experience is affected.

Severity Minor

Root Cause When searching for an ONT by SN, the system needs to decrypt the
SN and password of the ONT. If the master key obtained is a special
key, the code process considers that the key is invalid and obtains
the master key again. As a result, it takes a long time to obtain the
master key.

Solution The code is modified so that a special key is considered valid and
does not need to be obtained again.

Solution Impact None

Trouble Ticket DTS2022060607329

Number

Problem Condition: A protection group is configured and an active/standby

Description switchover is performed.
Symptom: The system has a board communication fault alarm
(alarm ID: 0x02310000) from the active control board.
Impact: Causes confusion in maintenance.

Severity Minor

Root Cause After an active/standby switchover is performed, the protection

control board in the protection group becomes the active control
board again. During this process, the system is busy. As a result,
there is a low probability that the clear alarm is not reported in time.

Solution In the active/standby control board switchover scenario, if a board

communication fault alarm is generated on the active control board
after standby control board becomes the active control board, a clear
alarm is reported.

Solution Impact None

Trouble Ticket DTS2022042517392

Number

Problem Condition: The board in-position signal jitters (usually because the

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Patch Release Notes 2 Resolved Issues

Description board is not securely installed or is in poor contact).

Symptom: The SerDes link of the board is shut down.
Impact: User services are affected.

Severity Minor

Root Cause The board in-position signal jitters. As a result, when the
energy-saving shutdown polling is performed, the SerDes link is
shut down after the board in-position signal is detected as offline.
After the board in-position signal recovers, the SerDes link is not
recovered.

Solution The board energy-saving shutdown process is optimized.

Specifically, a mechanism is added to filter out jitters of board
in-position status signals.

Solution Impact None

2.3.2 xPON Issues

Trouble Ticket DTS2022052002169
Number

Problem Condition: PPPoE dialup is performed after an active/standby

Description switchover.
Symptom: PPPoE dialup fails.
Impact: Users fail to access the Internet.

Severity Minor

Root Cause After the device runs for a long time, the low-end memory is
insufficient. As a result, the ONT data is not synchronized to the
standby control board. After the active/standby switchover, the ONT
data is missing, causing the PPPoE dialup failure.

Solution ONT data consistency is checked and the ONT data restoration
mechanism is optimized to prevent data loss.

Solution Impact None

Trouble Ticket DTS2022061800556

Number

Problem Condition: Some third-party XG ONTs are interconnected with

Description Huawei OLTs.
Symptom: Packet loss occasionally occurs in the downstream
direction.
Impact: IPTV frame freezing occasionally occurs.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause The slicing implementation of some third-party XG ONTs is

different from that of Huawei OLTs, resulting in compatibility
issues.

Solution The XG downstream slicing function is disabled by default.

Solution Impact The XG downstream slicing function is disabled by default.

Trouble Ticket DTS2022053105652

Number

Problem Condition: ISSU is performed on the H901XEHF board.

Description Symptom: An inserted optical module cannot be identified.
Impact: The optical module of a PON port is displayed as not in
position. As a result, all ONUs connected to the PON port fail to go
online.

Severity Minor

Root Cause Correctly set the in-position status flag of the optical module on the
EPON board during the ISSU.

Solution Re-set the in-position flag of the optical module on the EPON
board.

Solution Impact None

Trouble Ticket DTS2022042710522

Number

Problem Condition: An optical module is removed and then inserted.

Description Symptom: After an LOS alarm is generated but not cleared on a
PON port,the LOSi alarm (alarm ID: 0x2e112007 or 0x60112007) is
generated again if the optical module on the PON port is removed
and then inserted.
Impact: Users' judgment on the alarm is affected.

Severity Minor

Root Cause After an optical module is inserted,the LOSi alarm is reported again
due to a processing error.

Solution When an alarm is reported again,the system checks whether the

parent alarm indicates a fault. If the parent alarm indicates a
fault,the system does not report the child alarm.

Solution Impact None

Trouble Ticket DTS2022053108503

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Patch Release Notes 2 Resolved Issues

Number DTS2022041315718

Problem Condition: An XML file is loaded to ONTs in the large-capacity

Description environment.
Symptom: The file fails to be loaded to some ONTs randomly, and
the system displays an error message indicating that the XML file
format is incorrect or the loading list is empty. However, the loading
is successful after retrial.
Impact: ONT configuration loading is affected.

Severity Minor

Root Cause During ONT loading, the system does not check the validity of
resources before resource occupation and release.

Solution During ONT loading, the system checks the validity of resources
before resource occupation and release.

Solution Impact None

Trouble Ticket DTS2022052301985

Number

Problem Condition: Graceful ONT reset is performed on the NMS.

Description Symptom: The system displays a message indicating that the
operation is not supported.
Impact: User experience is affected.

Severity Minor

Root Cause The system incorrectly determines the GPON port type. As a
result,a failure message is returned.

Solution Corrected the judgment conditions.

Solution Impact None

Trouble Ticket DTS2022053014217

Number

Problem Condition: A user queries the ONT WAN information

Description (LST-ONTWAN) through the northbound TL1 NBI.
Symptom: The query fails,and the message "Parameter error" is
displayed.
Impact: Users cannot query ONT WAN information through the
TL1 NBI.

Severity Major

Root Cause The ONT WAN information query through the TL1 NBI conflicts
with the XML loading task that does not respond. As a result,the
query fails.

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Patch Release Notes 2 Resolved Issues

Solution When a user queries the ONT WAN information through the TL1
NBI, the NMS stops an XML loading task if it does not respond.

Solution Impact None

Trouble Ticket DTS2022060212679

Number

Problem Condition: When residual ONT virtual port data exists in the
Description database, an ONT is added or the board resets.
Symptom: There is a possibility that the ONT fails to be added.
When the board is reset, the configuration recovery may fail and the
board cannot start up.
Impact: Service provisioning and board startup are affected..

Severity Minor

Root Cause When a board is in the configuration recovery state and ONTs fail to
be added in batches, there is a possibility that data in the ONT
virtual port table fails to be deleted during data rollback.

Solution The ONT data rollback processing is optimized.

Solution Impact The current solution can prevent residual data in subsequent
operations. However, if residual data exists on a device before the
upgrade, you need to activate the configuration file to restore the
data.

Trouble Ticket DTS2022032311823

Number

Problem Condition: A large number of ONTs are powered off and go

Description offline, and massive alarms are generated. These alarms are dropped
at a low probability.
Symptom: The ONT power-off time is different from the actual
power-off time.
Impact: The queried ONT power-off time is inaccurate.

Severity Minor

Root Cause When massive alarms are generated,there is a low probability that
the buffer queue of the control board discards messages. As a result,
the ONT power-off information is not updated in time, causing
inaccurate time.

Solution Expand the buffer queue of the control board to reduce the number
of discarded messages.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022062207322

Number

Problem Condition: A large number of typeB dual-homing protection groups

Description are configured on the device.
Symptom: There is a low probability that the service boards reset.
Impact: Services are abnormal.

Severity Major

Root Cause When a large number of TypeB dual-homing protection groups are
configured on a device, a large number of protection group
handshake messages are sent between the protection groups every
second. As a result, there is a low probability that the
communication between the control board and service boards is
affected. As a result, the service boards are reset unexpectedly.

Solution The mechanism for processing handshake messages of Type B

protection groups is optimized.

Solution Impact None

2.4 V100R020C10SPH312
2.4.1 General Issues
Trouble Ticket DTS2022040110280
Number

Problem Condition: DHCP dialup is performed after the debugging dhcp l2

Description command is executed.
Symptom: Some options are not displayed.
Impact: Fault demarcation is adversely affected.

Severity Minor

Root Cause The debugging method is limited and it is difficult to determine

whether a fault is related to an OLT. Therefore, the DFX method
needs to be enhanced.

Solution (1) The debugging dhcp l2/L3 command output is optimized to

ensure that all option information sent to the CPU can be printed.
(2) DHCP packets can be printed in hexadecimal format before
being parsed, which facilitates parsing using a tool. The flow-level
switch is used to control debugging dhcp l2 service-port index. (This
solution supports only the printing of L2 DHCP packets. Traffic
information of downstream L3 packets cannot be obtained before
the socket is sent. After the socket is sent, the ETH header has been
changed. In this case, the printing is meaningless.)

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Patch Release Notes 2 Resolved Issues

Solution Impact None

Trouble Ticket DTS2022031612756

Number

Problem Condition: The subscription is delivered and reported normally.

Description The board that does not support service flow creation exists.The
service flow subscription is delivered and then deleted.
Symptom: Subscription message reporting stops.
Impact: The subscription statistics on the live network cannot be
observed in a timely manner.

Severity Minor

Root Cause The board does not support service flow creation and therefore does
not support service flow subscription. When KPI subscription is
normal, the board delivers service flow subscription and upper-layer
protocol messages to the board. Because the board does not support
service flow subscription, subscription reporting is disabled.

Solution When delivering service flow subscription, the system checks

whether the board supports flow creation. If the board does not
support flow creation, the telemetry module does not deliver
upper-layer protocols to the board.

Solution Impact None

Trouble Ticket DTS2022031714114

Number

Problem Condition: The system is reset after the PIM multicast cascade port
Description is configured to statically join a multicast group.
Symptom: There is a possibility that the system resets for multiple
times.
Impact: Services are interrupted and the device cannot work
properly.

Severity Minor

Root Cause Messages between multicast processes are not reported in sequence.
The message indicating that the static program goes online is
received in advance. The component is not initialized and accesses a
null pointer. As a result, the system resets.

Solution 1. A protection mechanism is added to prevent received messages

from being processed before initialization.
2. The sending of a message indicating that a static program goes
online is delayed.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022020702282

Number

Problem Condition: The U2000 is used to upgrade a device.

Description Symptom: The NMS reports an upgrade failure message, indicating
that the current version is inconsistent with the target version.
However, the device has been upgraded successfully.
Impact: Services are affected.

Severity Minor

Root Cause 30s after the NMS delivers the upgrade, the device does not reset
because it takes a long time to dump debug logs. Therefore, the
device can still respond to the NMS and returns the source version.
As a result, the NMS reports that the version is inconsistent with the
target version and the upgrade fails.

Solution After the device enters the reset process, it does not respond to the
version query message sent by the NMS after the upgrade.

Solution Impact None

Trouble Ticket DTS2022041303624

Number

Problem Condition: An active/standby switchover occurs.

Description Symptom: The NMS reads the alarm whose serial number is 0.
Impact: Alarms on the NMS cannot be manually cleared.

Severity Minor

Root Cause The reliability of the alarm module is insufficient. As a result, the
abnormal alarm whose serial number is 0 is not processed.

Solution The system filters out the alarm with serial number 0 during an
active/standby switchover.

Solution Impact None

Trouble Ticket DTS2022042801802

Number

Problem Condition: A device resets.

Description Symptom: There is a possibility that the device is unreachable by
the NMS.
Impact: User operations are affected.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause There is a low probability that an error occurs during ARP
initialization. As a result, ARP packets sent to the CPU are
incorrectly processed. As a result, the device fails to learn ARP
entries and becomes unreachable to the NMS.

Solution The ARP initialization process has been optimized to ensure that
ARP packets can be correctly processed.

Solution Impact None

Trouble Ticket DTS2022040108340

Number

Problem Condition: The master port of an LACP aggregation group is on the

Description active control board. A large number of port VLANs are configured.
Multiple slave ports on the standby control board are added at a
time.
Symptom: The forwarding status of ports in the LACP aggregation
group is inconsistent between software and hardware entries. As a
result, dialup packets are discarded.
Impact: Dialup fails.

Severity Minor

Root Cause When slave ports are added, the port VLAN data of the active port
is synchronized. After receiving a large number of messages, the
standby control board cannot process them in a timely manner. As a
result, message resources are exhausted and messages are lost, and
hardware entries are not correctly updated.

Solution The synchronization mechanism has been optimized to control the

rate at which messages are synchronized between the active and
standby control boards so that the standby control board can process
messages in a timely manner and message resources are not
exhausted.

Solution Impact None

Trouble Ticket DTS2022030404266

Number

Problem Condition: The LACP hardware is faulty.

Description Symptom: The LACP forwarding status changes frequently.
Impact: The device is unreachable.

Severity Minor

Root Cause LACP hardware is faulty. As a result, LACP upper-layer protocols

fail to be delivered.

Solution The LACP verification function is added to check the status of the

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Patch Release Notes 2 Resolved Issues

LACP software and hardware.

Solution Impact None

Trouble Ticket DTS2022012905943

Number

Problem Condition: The telemetry full subscription path is enabled.

Description Symptom: The CPU usage of the board is too high.
Impact: Processing of other services on the board is affected.

Severity Minor

Root Cause The CPU usage is high during telemetry service flow collection and
ONT rate collection.

Solution The collection process is optimized so that the secondary core of the
board is used for processing.

Solution Impact When a patch is activated or deactivated, the statistical period data
of telemetry service flow collection and ONT rate collection is
inaccurate.

Trouble Ticket DTS2022031906733

Number

Problem Condition: The flash memory of the xPON component is damaged.

Description Symptom: The standby control board cannot start.
Impact: The standby control board fails to go online.

Severity Critical

Root Cause The flash memory of the xPON component is damaged. As a result,
the standby control board fails to start after synchronization.

Solution The app check time is shortened from 20 minutes to 3 minutes,

ensuring that the system can be reset and switched to another area
for recovery in a timely manner.

Solution Impact When the flash memory of the xPON component is damaged, the
time for area switching is shortened.

Trouble Ticket DTS2022041207805

Number

Problem Condition: Upgrade is performed when the configuration file fails

Description to be saved.
Symptom: ONT configurations are lost.
Impact: The ONT fails to go online and services fail.

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Patch Release Notes 2 Resolved Issues

Severity Minor

Root Cause After an ONT is upgraded by activating an incomplete configuration

file, some ONT data is lost. If the configuration fails to be saved, an
incorrect configuration file is generated.

Solution 1. Check whether the configuration file is saved successfully. If the

configuration file fails to be saved, delete the configuration file to
ensure that the user cannot back up or activate the incorrect
configuration file.
2. A Dbwin switch is added so that the process of deleting the
configuration file can be disabled.

Solution Impact Patch restrictions:

1. If the configuration file fails to be saved, it cannot be backed up
or activated.
2. After a saving failure and active/standby switchover, the
configuration file of the standby control board is not deleted, but the
configuration files on the active and standby control boards are
different. The configuration cannot be activated unless the saving
operation is successful.
3. If the saving operation fails, the configuration file is deleted. In
this case, if the DBwin switch is disabled, the configuration can be
activated only after the saving operation is successful.
4. The configuration file is deleted only when the saving fails due to
an exception. If the saving operation fails due to a conflict, the
configuration file is not deleted because the saving process is not
started.

Trouble Ticket DTS2022032905772

Number

Problem Condition: When users connected to multiple PON ports on a board

Description order a program at the same time, all users connected to one PON
port go offline.
Symptom: The eMDI instance is deleted.
Impact: Multicast streams with disordered or lost packets cannot be
detected.

Severity Minor

Root Cause The original eMDI process configures, deletes, and queries eMDI
monitoring instances by polling hardware ports. However, for the
H906CGHF and H907CGHF boards, only half of PON ports can be
polled.

Solution The eMDI process is modified according to the hardware of the

H906CGHF and H907CGHF boards to ensure that multicast users
exist when eMDI instances exist.
Note: This change applies only to the H906CGHF and H907CGHF
boards.

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Patch Release Notes 2 Resolved Issues

Solution Impact None

Trouble Ticket DTS2022032101009

Number

Problem Condition: During the upgrade, the H901XEHF/H903XSHD board

Description is reversely inserted. As a result, duplicate board data is generated in
the database. The board in the slot has QoS configurations, and the
system resets or an active/standby switchover occurs.
Symptom: The control board resets repeatedly.
Impact: Services are interrupted and the device cannot work
properly.

Severity Minor

Root Cause During the startup, the system detects residual board data and starts
the deletion process. When deleting service flows, the system clears
QoS data. However, QoS data has not been initialized. As a result,
the system accesses a null pointer and resets.

Solution A verification operation is added to check whether QoS data has

been initialized to prevent null pointer access when residual data is
generated.

Solution Impact None

2.4.2 xPON Issues

Trouble Ticket DTS2022031902423
Number

Problem Condition: The U2000 issues the command for adding an ONT
Description through the TL1 NBI.
Symptom: The error message "The ONT does not exist" is
displayed, indicating that the ONT fails to be added.
Impact: There is a possibility that work orders fail to be processed.

Severity Minor

Root Cause When the U2000 issues an ONT adding command carrying ONT
description information through the TL1 NBI, the U2000 adds the
ONT and then modifies the ONT configuration description. The
modification operation depends on the result of an asynchronous
operation in the ONT adding process. There is a possibility that the
asynchronous operation is not complete when the description is
modified. In this case, an error message is returned.

Solution The process of modifying the ONT description is optimized to

remove unnecessary time sequence dependency.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022030409336

Number

Problem Condition: In distributed mode, the MAC addresses learned by an

Description ONT ETH port are obtained through MIB.
Symptom: The ONT ETH port fails to learn the MAC addresses.
Impact: Users cannot obtain MAC addresses.

Severity Minor

Root Cause When processing the upper-layer protocol response, the device
determines that the TLV length is different from that reported by the
board. As a result, an error occurs.

Solution In the response processing function for the upper-layer protocol, the
value for checking the TLV length is modified to be consistent with
that of the board.

Solution Impact None

Trouble Ticket DTS2022032806518

Number

Problem Condition: A large number of communities are powered off.

Description Symptom: Multiple ONTs connected to a PON port are powered off
at the same time. The ONT power-off alarm (alarm ID: 0x2e31305f)
cannot be correctly processed.
Impact: The O&M for the power-off alarms is affected.

Severity Minor

Root Cause When a large number of communities are powered off, the ONT
power-off alarms are processed after xPON messages are discarded.

Solution When a large number of communities are powered off, the ONT
power-off alarms are processed before xPON messages are
discarded.

Solution Impact None

Trouble Ticket DTS2022041414834

Number

Problem Condition: The PON-ID function is set on the NMS.

Description Symptom: The displayed PON-ID is incorrect.
Impact: The PON-ID function does not take effect.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause The NMS saves only the database but does not issue the upper-layer
protocol to the board.

Solution The process of issuing the board protocol is added.

Solution Impact None

Trouble Ticket DTS2022051108002

Number

Problem Condition: The OLT optical module is a GPON CLASS C++/ C+

Description Pro/ C+/B+ optical module that supports SFF-8472 protocol version
12.3, and the SFF-8472 Compliance information of the optical
module is displayed on the NMS.
Symptom: The TL1 NBI or NMS fails to obtain GPON optical
module information.
Impact: The optical module specifications on the Details tab of the
GPON UNI Port window are affected. The LST-OMDDM TL1
command cannot be used to query all information about the optical
module of a PON port or the optical power of the optical module of
an ONU connected to the PON port.

Severity Minor

Root Cause The OLT identifies SFF-8472 Compliance information of a GPON

optical module supporting SFF-8472 12.3 as undefined. As a result,
the NMS fails to collect optical module information.

Solution The MIB processing mechanism has been optimized so that no

incorrect value is returned to the NMS.

Solution Impact None

Trouble Ticket DTS2022041317319

Number

Problem Condition: None

Description Symptom: No command is available to limit the number of ONTs
that can be added to a single PON port.
Impact: User requirements cannot be met.

Severity Minor

Root Cause No command is available to limit the number of ONTs that can be
added to a single PON port.

Solution A command is added to limit the number of ONTs that can be added
to a single PON port.

Solution Impact Added commands:

GPON/EPON mode:

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Patch Release Notes 2 Resolved Issues

port vs-resource portid max-ont-count max-ont-count-num

undo port vs-resource portid max-ont-count
Config mode:
xpon port vs-resource {frameid/slotid/portid | frameid/slotid |
all} max-ont-count max-ont-count-num
undo xpon port vs-resource {frameid/slotid/portid |
frameid/slotid | all} max-ont-count

Trouble Ticket DTS2022051010037

Number

Problem Condition: The optical power of an EPON ONT is lower than the
Description preset threshold for the ONT to go online.
Symptom: An ONT whose optical power is lower than the
threshold cannot go online.
Impact: User requirements cannot be met.

Severity Minor

Root Cause The EPON and 10G EPON boards do not support the setting of the
optical power threshold for ONTs to go online.

Solution The optical power threshold is added for ONTs connected to an

EPON or 10G EPON port or channel. A function is added on the
OLT to prevent ONTs connected to EPON and 10G EPON boards
to go online if the ONT optical power is lower than the preset
threshold.

Solution Impact 1. Added the port ont-online-power-threshold 0 channel 1

command in the EPON mode.
2. Modified the display port info command to display the ONT
online optical power threshold.

Trouble Ticket DTS2022031610358

Number

Problem Condition: The display ont optical-info command is run to query

Description the Rx optical power of an ONT connected to an H906CGHF,
H907CGHF board.
Symptom: The Rx optical power of the ONT cannot be obtained.
Impact: There is an extremely low probability that the user fails to
obtain the ONT Rx optical power.

Severity Major

Root Cause When the board queries the ONT Rx optical power, multiple OMCI
response messages have time sequence dependency. If the time
sequence is incorrect, the data cannot be parsed. As a result, the
ONT Rx optical power cannot be queried.

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Patch Release Notes 2 Resolved Issues

Solution The process of querying the Rx optical power of an ONT optical

module is optimized to ensure that the data can be queried in
abnormal time sequence scenarios.

Solution Impact None

Trouble Ticket DTS2022040212314

Number

Problem Condition: When the ONT software loading progress reaches 20%
Description or higher, the board is reset.
Symptom: After the board is recovered, the loading fails.
Impact: There is a low probability that ONT loading fails when
certain conditions are met.

Severity Major

Root Cause When the error flag bit is cleared during the ONT loading, other
data is deleted by mistake, which causes ONT loading failures in
certain cases.

Solution A redundant operation is deleted when the error flag bit is cleared.

Solution Impact None

2.5 V100R020C10SPH311
2.5.1 General Issues
Trouble Ticket DTS2021122904228
Number

Problem Condition: The combined bin package file is loaded to the system
Description with a CP patch and the system resets.
Symptom: The board reports a hardware fault alarm (alarm ID:
0x02310018).
Impact: The board fails to be automatically loaded.

Severity Minor

Root Cause Failed to obtain the SP version number during automatic loading.

Solution The SP field of the app version number is obtained from the
self-check result of the automatic loading message reported by the
board.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022021717808

Number

Problem Condition: Boards are reversely installed in the subrack for the first
Description time.
Symptom: After the device is powered on, the board inserted
reversely cannot start up.
Impact: User deployment is affected.

Severity Major

Root Cause When multiple reversely inserted boards of the same type are
powered on at the same time, the control board takes a long time to
process different tasks. As a result, the boards do not respond to the
requests from the control board.

Solution The task processing mechanism is modified for multiple reversely

inserted boards of the same type that are powered on at the same
time to ensure that the boards can receive messages from the control
board in a timely manner.

Solution Impact None

Trouble Ticket DTS2022021717828

Number

Problem Condition: The configuration file fails to be saved after the save
Description command is issued.
Symptom: The configuration file fails to be saved. As a result, the
database fails to be saved.
Impact: Database saving is affected.

Severity Minor

Root Cause Due to process restriction of the save command, after the
configuration file fails to be saved, the system returns and does not
continue to save the database.

Solution The save command is used to save the configuration file and
database. The configuration file is saved before the database. If the
configuration file fails to be saved, the system continues to save the
database. If the configuration file fails to be saved, the save
configuration failure is recorded in the user log. If the database fails
to be saved, the save data failure is recorded in the user log. If the
save operation is successful, no log is recorded.
The process of automatic saving is different from that of the save
command, but the specifications are the same. If the configuration
fails to be saved, a failure log is also recorded.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2021122901223

Number

Description Condition: The temperature of the H903CGHD board is beyond the

range of 10°C to 90°C.
Symptom: The temperature sensor of the H903CGHD board reports
a hardware fault alarm (alarm ID: 0x02310018). After the board is
replaced, the alarm persists.
Impact: Some service verification scenarios are affected.

Severity Minor

Root Cause The normal operating range of the temperature sensor on the
H903CGHD board is changed to (10, 90).

Solution The normal operating range of the temperature sensor on the

H903CGHD board is changed to (–55, 125).

Solution Impact None

Trouble Ticket DTS2022021201307

Number

Problem Condition: A board supporting secure boot shares the .bin file with
Description an old board, and the board software is reversely loaded.
Symptom: When the reversely loaded board software is pushed to
the board, the board verification fails and the push fails.
Impact: When a newly added board that supports secure boot shares
the .bin file with an old board, the board software reversely loaded to
the control board cannot be loaded to the board.

Severity Minor

Root Cause After the board software is reversely loaded, the EFS tail of the old
board is truncated.

Solution The EFS tail of the old board is not truncated during reverse loading.

Solution Impact None

Trouble Ticket DTS2022021717278

Number

Problem Condition: DDR change occurs.

Description Symptom: The board configuration recovery fails and the board
cannot be normal.
Impact: The board is faulty, affecting services.

Severity Minor

Root Cause The xPON app database is damaged due to DDR change.

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Patch Release Notes 2 Resolved Issues

Solution When the database is read, written, deleted, or modified, the table
header is based on the table header information provided by the
xPON.

Solution Impact None

Trouble Ticket DTS2022021717759

Number

Problem Condition: During partition switching, the device starts up from a

Description partition without board software.
Symptom: An alarm (alarm ID: 0x023100b2) indicating that
important files are damaged is reported.
Impact: This issue has an impact on the function use.

Severity Minor

Root Cause After the device is started from the partition without board software,
an alarm is generated, indicating that important files are damaged.

Solution During the startup, the system checks whether the device starts from a
partition with board software. If not, the system sets the next startup
partition to the peer partition and resets the system.

Solution Impact The device is reset one more time.

Trouble Ticket DTS2022020903807

Number

Problem Condition: The execution of high-risk commands cannot be

Description restricted to user root.
Symptom: High-risk commands can be executed by both the root
user and non-root administrators.
Impact: This issue has an impact on the function use.

Severity Major

Root Cause In V100R020C10, the command modify command cannot be used to

upgrade the command level to super. Therefore, the use of high-risk
commands cannot be restricted to the root user.

Solution 1. The command modify templetname level super command is

modified so that the command level can be changed to super.
2. After the command modify command is executed for high-risk
commands, only the root user can run high-risk commands, and
non-root administrators cannot execute these commands.

Solution Impact Modified command modify templetname level super command.

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022013004518

Number

Problem Condition: User admin is added to the U2000.

Description Symptom: User admin cannot be added.
Impact: This issue has an impact on the function use.

Severity Minor

Root Cause When hwCliUserLevel is used to obtain the current user level, if the
obtained user level is super admin 4, the user level is directly set to
admin 3. As a result, the user level is 3, and the admin user cannot be
added.

Solution When hwCliUserLevel is used to obtain the current user level, the
mechanism of converting the super admin level to the admin level is
canceled. When the user level is read as super admin, the value is
directly returned.

Solution Impact None

2.5.2 xPON Issues

Trouble Ticket DTS2022020908411
Number

Problem Condition: The display statistics gmac command is executed to

Description query PLOAM statistics.
Symptom: PLOAM statistics are invalid.
Impact: O&M personnel cannot locate ONT online/offline and rogue
ONT issues.

Severity Minor

Root Cause The input parameter of the function for processing PLOAM packet
statistics on the PON port is incorrect. Specifically, oltId which is
always 0 is input where chId should be input. As a result, the
PLOAM packet statistics of the combo board are always invalid, and
the PLOAM packet statistics of the GPON board are incorrect.

Solution Modify the input parameters for calling the PLOAM API layer
function in the functions related to PLOAM packet statistics of the
PON port so that chId and the corresponding error record function
input parameters are passed.

Solution Impact None

Trouble Ticket DTS2022011403489

Number

Problem Condition: ONTs are added in password mode, including EPON

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Patch Release Notes 2 Resolved Issues

Description ONTs, GPON ONTs in profile mode, and GPON ONTs in distributed
mode.
Symptom: The password in the reported trap is empty.
Impact: O&M personnel cannot view the password in the trap.

Severity Major

Root Cause When an ONT is added, the password filled in the trap is incorrectly
cleared.

Solution Do not clear the password in the corresponding function.

Solution Impact None

Trouble Ticket DTS2022011915923

Number

Problem Condition: After an ISSU upgrade, the display epon llid alloc-record
Description command is executed to query LLID allocation records.
Symptom: The ONT ID and authentication mode corresponding to
the LLID cannot be queried.
Impact: The query of LLID allocation records is affected.

Severity Major

Root Cause After the ISSU upgrade, the LLID allocation record table is not
restored.

Solution The system regenerates the LLID allocation record table after an
ISSU upgrade.

Solution Impact None

Trouble Ticket DTS2021122502499

Number

Problem Condition: A third-party ONT is connected, the interoperability

Description mode is set to eric v4, and DHCP dialup is performed during
multicast program watching.
Symptom: DHCP dialup fails.
Impact: The third-party ONT cannot be used.

Severity Major

Root Cause The issued OMCI does not meet the requirements of the third-party
ONT.

Solution OMCI is issued according to the special requirements of the

third-party ONT.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS2022021903657

Number

Problem Condition: A large number of ONT power-off alarms (alarm ID:

Description 0x2e11a00b) are generated.
Symptom: The DGI offline time queried by running the display ont
info command is later than the actual time.
Impact: The queried ONT DGi offline time is incorrect.

Severity Minor

Root Cause A large number of ONT power-off alarms are reported at the same
time. As a result, the alarm buffer queue of the control board is
discarded. In subsequent batch queries, the ONT DGi offline time is
updated to the batch query time.

Solution When DGi and ONT offline messages are reported, the device
updates the offline time based on the first-come principle.

Solution Impact None

Trouble Ticket DTS2022021903507

Number

Problem Condition: After the community power-off alarm (alarm ID:

Description 0x2e31305f) is configured, the ONTs connected to the PON ports
frequently report the Dgi alarms (GPON alarm ID: 0x2e11a00b,
EPON alarm ID: 0x60311011) and DGi clear alarms.
Symptom: The device resets.
Impact: The device resets, which severely affects services.

Severity Major

Root Cause The system accesses invalid memory when processing the
community power-off alarms.

Solution The processing of community power-off alarms is modified to

prevent access to invalid memory.

Solution Impact None

Trouble Ticket DTS2022022507804

Number

Problem Condition: The ONT is connected to the PON port and is being
Description automatically discovered.
Symptom: The ONT SN in the auto-find event and trap is displayed
in hexadecimal notation.
Impact: Integration with the third-party NMS is affected.

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Patch Release Notes 2 Resolved Issues

Severity Minor

Root Cause In the auto-find trap, SNs of Huawei and third-party ONTs are
displayed in hexadecimal notation.

Solution When gpon ont sn-format autofind-trap-hybrid is configured, the SN

in the auto-find event and trap of a Huawei ONT is in hexadecimal
notation, and the SN of a non-Huawei ONT is displayed with the
vendor name prefix.

Solution Impact The gpon ont sn-format autofind-trap-hybrid command is added.

This command affects only the auto-find trap and event (event ID:
0x2e10a10b). The display xpon global-config and display gpon
global-config commands are modified.

Trouble Ticket DTS2022022317575

Number

Problem Condition: Third-party ONU performance data is collected in bulk

Description GPON ONU collection mode.
Symptom: Some data does not support third-party ONU collection
and is displayed as 0. Some data does not support bulk collection.
Impact: ONU performance data collection is affected.

Severity Minor

Root Cause Some data collection modes are not supported by third-party ONUs,
and some data cannot be collected in bulk mode.

Solution The following four Bulk GPON ONU collection items are added for
all ONUs:
pmp-gpon-nni-tran-frames(713)
pmp-gpon-nni-recv-frames(714)
pmp-gpon-nni-tran-discard-frames(715)
pmp-gpon-nni-recv-discard-frames(716)

Solution Impact MIB modification:

The following enumerated values are added to
hwBulkObjectCapItemList:
pmp-gpon-nni-tran-frames(713)
pmp-gpon-nni-recv-frames(714)
pmp-gpon-nni-tran-discard-frames(715)
pmp-gpon-nni-recv-discard-frames(716)

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Patch Release Notes 2 Resolved Issues

2.6 V100R020C10SPH310
2.6.1 General Issues
Trouble Ticket DTS2022011710361
Number

Problem Condition: Two or more types of Telemetry collection tasks are

Description repeatedly added and deleted.
Symptom: The board resets after its memory is exhausted.
Impact: Services are interrupted for several minutes.

Severity Major

Root Cause The memory application of the collection task is abnormal.

Solution Each type of collection task applies for only one memory space.

Solution Impact None

Trouble Ticket DTS2022012203194

Number

Problem Condition: The OLT is upgraded from V100R019C10 to

Description V100R0R20C00 or later.
Symptom: The NMS synchronization fails.
Impact: The NMS synchronization fails.

Severity Major

Root Cause The extracted entries delivered by the NMS contain OIDs that do not
support data collection.

Solution After the collection is started, if a node that does not support the
collection is found, the node is deleted from the database that returns
the configuration entry.

Solution Impact None

Trouble Ticket DTS2021120715197

Number

Problem Condition: An H901ACSA board is installed in the service subrack.

Description Symptom: When the MIB walk portvlan table is queried, nothing is
displayed on the GUI. In addition, when the display vlan 1 command
is executed, all ports in VLAN 1 are not displayed.
Impact: The upstream port of the VLAN cannot be queried, affecting
some service verification scenarios.

Severity Minor

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Patch Release Notes 2 Resolved Issues

Root Cause Ports on the H901ACSA board are incorrectly added to VLAN 1. As
a result, the query of services in VLAN 1 is affected.

Solution The abnormal data of the H901ACSA board port is deleted.

Solution Impact None

Trouble Ticket DTS2021120715435

Number

Problem Condition: The NAC channel switch is not configured.

Description Symptom: The NAC function is enabled by default for devices that
do not support the slave mode.
Impact: The device may be attacked remotely.

Severity Minor

Root Cause By default, the NAC channel is enabled for all device types.

Solution For devices that support the slave mode, the NAC channel function is
enabled by default, and a configuration file is generated when the
function is disabled. For devices that do not support the slave mode,
the NAC channel function is disabled by default, and a risk warning
message and configuration file are generated when the function is
enabled. If the user has made configurations, the user configurations
remain unchanged.

Solution Impact The default value of the NAC channel switch transparent remote is
modified.

Trouble Ticket DTS2021112611704

Number

Problem Condition: The execution of high-risk commands cannot be

Description restricted to user root.
Symptom: High-risk commands can be executed by both the root
user and non-root administrators.
Impact: This issue has an impact on the function use.

Severity Minor

Root Cause In V100R020C10, the command modify command cannot be used to

upgrade the command level to super. Therefore, the use of high-risk
commands cannot be restricted to the root user.

Solution 1. The command modify templetname level super command is

added, and the command level can be changed to super.
2. After the command modify command is executed for high-risk
commands, only the root user can run high-risk commands.
Note:
1. Due to the feature limitation of V100R020C10, super-level

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Patch Release Notes 2 Resolved Issues

changes can be configured only on the CLI.

2.This patch supports only the super-level changes to high-risk
commands, including reboot system, erase flash data, and undo
service-port all.

Solution Impact Added the command modify templetname level super command.

Trouble Ticket DTS2021112611784

Number

Problem Condition: The system default configurations are used.

Description Symptom: The key exchange algorithm
DIFFIE-HELLMAN-GROUP-EXCHANGE-SHA1 is enabled by
default.
Impact: An insecure algorithm is enabled by default, which may
cause the device to be attacked.

Severity Minor

Root Cause The default configuration of the SSH key exchange algorithm
contains an insecure algorithm.

Solution When the device starts from an empty database, the insecure key
exchange algorithm is disabled by default.
Note: SHA1 is disabled by default only when the device starts from
an empty database.

Solution Impact By default, ssh {server|client} key-exchange

dh_group_exchange_sha1 is disabled.

Trouble Ticket DTS2021112611869

Number

Problem Condition: The H901GPLF board is replaced with the H906CGHF

Description board in slot 1, and the H901GPLF board in slot 2 is removed within
1s.
Symptom: Configuration recovery of the H906CGHF board in slot 1
always fails.
Impact: The board configuration fails to be recovered.

Severity Minor

Root Cause The processing flow of the board in slot 2 and the replacement flow
of the board in slot 1 operate the same queue at the same time. As a
result, queue messages fail to be read in the replacement flow, the
number of NPs fails to be updated, and the board configuration fails
to be restored.

Solution In the board primitive queue function, if the primitive check fails, the
board primitive check is performed again.

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Patch Release Notes 2 Resolved Issues

Solution Impact None

Trouble Ticket DTS2021112910468

Number

Problem Condition: Before an upgrade, the alarm function for system power
Description consumption protection or the power-off function is enabled.
Symptom: After the upgrade, the alarm function for system power
consumption protection or the power-off function is disabled.
Impact: User configurations are modified.

Severity Minor

Root Cause In the activation function of the V100R020C10SPH302 patch, the

alarm function for system power consumption protection or the
power-off function is forcibly disabled.

Solution The alarm function for system power consumption protection or the
power-off function is disabled by default. In upgrade scenarios, the
user configuration is not modified.

Solution Impact This problem can be solved only by loading the bin file. The system
power-protect power-off and system power-protect alarm
commands are modified. Specifically, the default is changed from
enabled to disabled.

Trouble Ticket DTS2021120623850

Number

Problem Condition: The system uses default configurations, the configuration

Description file is not manually saved, and the system is powered off.
Symptom: After the system starts up, it recovers from the deployment
configuration file.
Impact: User configurations are lost.

Severity Minor

Root Cause By default, the auto-save type is data. That is, only the database is
saved, and the configuration file is not saved.

Solution When the system starts from an empty database, the default auto-save
type is all, indicating that both the database and configuration file are
saved.

Solution Impact The default value of the autosave type {all | configuration | data}
command is changed from data to all.
1. In the new deployment scenario, the default value of the auto-save
type is changed to all.
2. In the upgrade scenario, the original configuration remains
unchanged. However, if the original configuration is data, the
autosave type data configuration is added.

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Patch Release Notes 2 Resolved Issues

3. In the upgrade scenario where a configuration file is activated, if

auto-save type in the configuration file is set to data before the
upgrade, the default value is changed to all after the upgrade.
4. In the downgrade scenario where a configuration file is activated, if
auto-save type in the configuration file is set to all before the upgrade,
the default value is changed to data after the upgrade.

Trouble Ticket DTS2021110515606

Number

Problem Condition: Two users go online in the same multicast group, and one
Description user goes offline for a period of time and then goes online again.
Symptom: The eMDI monitoring statistics contain abnormal packet
loss statistics.
Impact: eMDI quality monitoring deployment is affected.

Severity Minor

Root Cause After the user goes offline, the multicast ingress table is not deleted.
The eMDI table is bound to the ingress table and is not deleted either.
The slot for the offline user still has the eMDI entry. If a user in this
slot watches the program again, the RTP sequence number of the
received packet is re-collected, and the value differs greatly from the
last_SN value in the eMDI instance. The system determines that
packet loss occurs.

Solution When the first user goes online from a board, an eMDI instance is
added. When the last user goes offline from a board, an eMDI instance
is deleted.

Solution Impact None

Trouble Ticket DTS2021121506357

Number

Problem Condition: A large number of DHCP users exist on the device during
Description the upgrade.
Symptom: After the upgrade, the device runs slowly and a large
number of users fail to dial up.
Impact: DHCP dialup and device running are affected.

Severity Major

Root Cause During DHCP dialup, message exchange between processes is

introduced. As a result, the DHCP dialup processing time increases.
When a large number of users perform DHCP dialup concurrently, a
large number of dialup packets may time out, causing a dialup failure.

Solution The DHCP dialup process is optimized so that dialup packets are
processed as soon as possible and the user online rate is increased.

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Patch Release Notes 2 Resolved Issues

Solution Impact None

Trouble Ticket DTS2021122203899

Number

Problem Condition: The system starts from an empty database, and the save
Description operation is performed.
Symptom: The default value of the NAC channel switch is not saved
to the database.
Impact: The database does not match the configuration.

Severity Minor

Root Cause The default value of the NAC channel switch is not saved to the
database during initialization.

Solution When the patch is activated, the system sets the default status of the
NAC channel switch based on whether a device supports the slave
function and saves the setting to the database.

Solution Impact None

2.6.2 xPON Issues

Trouble Ticket DTS2021112412945
Number

Problem Condition: An third-party ONT is connected.

Description Symptom: There is a possibility that ONT configuration recovery
fails.
Impact: User experience is affected.

Severity Major

Root Cause The MIB upload next message reported by the part third-party ONT is
different from that defined in the Huawei proprietary protocol. As a
result, the OLT fails to process the message.

Solution The MIB upload next message reported by the part third-party ONT
can be correctly processed by the OLT.
Note: Affected online ONTs need to be reset or re-registered.

Solution Impact None

Trouble Ticket DTS2021120126071

Number

Problem Condition: Boards are added in an incorrect sequence and an ISSU

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Patch Release Notes 2 Resolved Issues

Description upgrade is performed.

Symptom: The LOS alarm (alarm ID: 0x2e11a001) may be falsely
reported.
Impact: O&M is affected.

Severity Major

Root Cause An error occurs in smooth processing of port alarm resources during
active/standby synchronization.

Solution Ensure that port alarm resources are correctly processed during
active/standby synchronization.

Solution Impact None

Trouble Ticket DTS2021121417333

Number

Problem Condition: A multicast user is configured on a third-party ONT.

Description Symptom: The multicast user fails to go online.
Impact: User experience is affected.

Severity Major

Root Cause The system incorrectly processes the bandwidth of static multicast
programs issued to third-party ONTs.

Solution Ensure that the bandwidth of static multicast programs issued to the
third-party ONTs is normal.
Note: You need to reset the ONT for the patch to take effect.

Solution Impact None

Trouble Ticket DTS2021120111285

Number

Problem Condition: A board has too many GEM ports.

Description Symptom: Some service flows are unavailable after the board resets.
Impact: User services are affected.

Severity Major

Root Cause During board recovery, some resources fail to be re-established.

Solution The process of re-establishing resources during board recovery has

been optimized.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

2.7 V100R020C10SPH308
2.7.1 General Issues
Trouble DTS2021073010575
Ticket
Number

Description Condition: DHCP remote software commissioning is performed on a

device with an empty database.
Symptom: After the callhome obtains the IP address, the IP address can be
pinged but cannot be connected.
Impact: The callhome service fails.

Severity Major

Root Cause In the DHCP remote software commissioning process, the Layer 3
interface fails to be obtained.

Solution The process of obtaining the Layer 3 interface in DHCP remote software
commissioning is optimized.

Solution None
Impact

Trouble DTS2021101324646
Ticket
Number

Description Condition: The system is reset for upgrade.

Symptom: The MAC address of the device cannot be queried.
Impact: The MAC address cannot be queried, affecting O&M.

Severity Minor

Root Cause In the device recovery phase, the system selects a board based on the MAC
address. There is a low probability that the system fails to select a board.
As a result, the MAC address fails to be queried.

Solution The MAC address-based board selection process is optimized.

Solution None
Impact

Trouble DTS2021101811781
Ticket
Number

Description Condition: The NP IMS module of the SD5122 board has a hardware
error.

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Patch Release Notes 2 Resolved Issues

Symptom: Services of some users are affected.

Impact: Services of some users are affected when a hardware error occurs
on the NP IMS module of the SD5122 board.

Severity Major

Root Cause When a hardware error occurs on the NP IMS module of the SD5122
board, the fault is not rectified.

Solution Fault recovery is supported for a hardware failure in the NP IMS module
on the SD5122 board.

Solution None
Impact

Trouble DTS2021090911592
Ticket
Number

Description Condition: The U2000 is used to perform multicast simulation for

multicast users.
Symptom: The simulation fails and a message is displayed indicating that
the system is busy.
Impact: Multicast simulation fails.

Severity Minor

Root Cause The method to start the timer is incorrect when multicast traffic is obtained.

Solution A proxy thread is used to start the timer when multicast traffic is obtained.

Solution None
Impact

Trouble DTS2021101415452
Ticket
Number

Description Condition: After the system is upgraded or reset, a large number of DHCP
users dial up at the same time.
Symptom: A large number of users fail to go online.
Impact: DHCP dialup fails.

Severity Minor

Root Cause When a large number of users perform DHCP dialup at the same time, too
many messages are sent between the DHCP and UDM modules.
Congestion may occur and some messages are discarded. As a result, users
cannot dialup successfully.

Solution The message processing mechanism between the UDM and DHCP
modules has been optimized so that messages can be processed quickly.

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Patch Release Notes 2 Resolved Issues

Solution None
Impact

Trouble DTS2021101710262
Ticket
Number

Description Condition: The SD5122 board (such as H902CGHF) has been running for
137 days.
Symptom: The SD5122 board resets abnormally.
Impact: Services are interrupted for about 5 minutes.

Severity Major

Root Cause The array subscript is out of range. As a result, the board is reset.

Solution Check the array subscript. If the array subscript exceeds the maximum
value, record the array subscript cyclically.

Solution None
Impact

Trouble DTS2021092216204
Ticket
Number

Description Condition: The V100R020C10SPH307 patch is activated and then the

H901FGHF board is inserted.
Symptom: After the patch is deactivated and the system is reset, the
H901FGHF board cannot be normal.
Impact: The H901FGHF board cannot be used with patch
V100R020C10SPH307.

Severity Suggestion

Root Cause Patch V100R020C10SPH307 registers the capability set of the H901FGHF
board. As a result, the board profile file and board software cannot be
reversely loaded.

Solution During automatic loading, if the H901FGHF board is used, the board
software can be reversely loaded. When the profile file is enabled, if the
H901FGHF board is used, the profile file needs to be saved to the database
instead of restoring only 10GE parameters. To enable the H901FGHF
board to support the GPON and combo modes, install
V100R020C10SPH308 or a later patch.

Solution None
Impact

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Patch Release Notes 2 Resolved Issues

Trouble DTS2021092724068
Ticket
Number

Description Condition: 1. An active/standby switchover is performed. 2. Multiple users

order programs concurrently.
Symptom: There is a possibility that program recovery fails.
Impact: Some programs encounter frame freezing.

Severity Minor

Root Cause There is a low probability that multicast data fails to be synchronized in the
program recovery process during active/standby synchronization.

Solution The process of synchronizing data between the active and standby control
boards is optimized.

Solution None
Impact

Trouble DTS2021090726673
Ticket
Number

Description Condition: ZTP and DCN remote software commissioning are enabled
with an empty database.
Symptom: The port is blocked and services are unavailable.
Impact: Service functions are affected.

Severity Major

Root Cause Internal configurations are delivered when the DCN remote software
commissioning function is deleted. If the DHCP remote software
commissioning function also delivers internal configurations, the operation
times out and exits unexpectedly. As a result, residual configurations exist.

Solution Internal configurations are delivered to other modules for processing

through message subscription when DCN remote software-commissioning
is deleted.

Solution None
Impact

Trouble DTS2021091014546
Ticket
Number

Description Condition: The active and standby SerDes links are faulty.
Symptom: No hardware fault alarm is reported(alarm ID: 0x02310018).
Impact: MAC address learning fails, and services are affected.

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Patch Release Notes 2 Resolved Issues

Severity Minor

Root Cause The chassis is damaged. As a result, all SerDes links between the active
and standby control boards are faulty.

Solution A suspension detection process is added for the SerDes links between the
SE(switching chip) on the standby control board and the NP(forwarding
mode) on the active control board.

Solution None
Impact

Trouble DTS2021093013558
Ticket
Number

Description Condition: When the system detects a reset reason that is not included in
the reset reason list that can be detected, the reason is displayed as
command line reset.
Symptom: The displayed reset reason is incorrect.
Impact: Users cannot determine the reset reason.

Severity Minor

Root Cause After the system starts, it reads the reset reason from the RAM and
determines the reset reason. If the reset reason is not in the reset reason list
that can be detected, the system considers that the reset is caused by
command lines by default.

Solution The character string indicating the unknown reset reason is changed from
the default command line reset to unknown.

Solution The value of the Reset Reason parameter in the event 0x023000f4 system
Impact startup is changed.

Trouble DTS2021091014432
Ticket
Number

Description Condition: Reverse board (H906CGHF/903OXEG), and the device is

configured with file-server auto-backup board-info through TFTP.
Symptom: The system resets unexpectedly.
Impact: User experience is affected.

Severity Minor

Root Cause The board reversely loads the profile file to the device. When the device
parses the profile file based on the buff, the byte order of the length
information is not converted. As a result, the length is incorrectly parsed
(AUTOLOAD_ReverseBackupFileByTftp). The parsed length is far
greater than the actual length, leading to overflow and device reset.

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Patch Release Notes 2 Resolved Issues

Solution The AUTOLOAD_ReverseBackupFileByTftp converts the byte order and

protects the parsed length.

Solution None
Impact

Trouble DTS2021092313228
Ticket
Number

Description Condition: Multicast traffic on the upstream port is queried.

Symptom: There is a possibility that the multicast traffic on the upstream
port is 0.
Impact: O&M is affected.

Severity Minor

Root Cause The bottom-layer hardware entries are not deleted, and the new entries fail
to be queried. As a result, the port traffic cannot be queried.

Solution Residual hardware entries at the bottom layer are deleted.

Solution None
Impact

2.7.2 xPON Issues

Trouble DTS2021100810959
Ticket
Number

Description Condition: The ONT is disconnected, and the board is reset.

Symptom: After the board is started, the board reports a power-off clear
alarm and a Losi alarm, but the ONT is not powered on.
Impact: Customer O&M is affected.

Severity Minor

Root Cause The logic for clearing alarms in the batch query task of the board is
incorrect.

Solution The logic for clearing alarms in the batch query task is corrected.

Solution None
Impact

Trouble DTS2021091311698
Ticket

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Patch Release Notes 2 Resolved Issues

Number

Description Condition: Multiple XG-PON ONTs that do not support GEM port
encryption are connected to a GPON board, and GEM port encryption is
enabled.
Symptom: The CPU usage of the board remains high.
Impact: The board performance is affected.

Severity Minor

Root Cause After GEM port encryption is enabled for XG-PON ONTs, the OLT issues
OMCI messages to the ONTs to enable encryption. If an ONT does not
support the OMCI message, an error is returned and the OLT keeps trying
to issue the OMCI message. As a result, a large number of OMCI messages
are exchanged between the board and the ONT.

Solution If an XG-PON ONT does not support GEM port encryption, the OLT does
not keep issuing GEM port encryption commands.

Solution None
Impact

Trouble DTS2021090818177
Ticket
Number

Description Condition: The RSSI detection for a standby PON port on a board fails all
the time.
Symptom: The RSSI of other standby PON ports cannot be measured and
displayed.
Impact: RSSI detection for standby ports is affected.

Severity Major

Root Cause The RSSI detection for standby PON ports is performed on the board in
turn. If the RSSI detection for a PON port fails, the detection is performed
again. If the RSSI detection for the PON port fails all the time, the RSSI
detection of other PON ports cannot be scheduled.

Solution Each PON port is detected only once and no retry is performed.

Solution None
Impact

Trouble DTS2021073112419
Ticket
Number

Description Condition: An ONT with the global ONT-ID of 0 is connected to a PON

port, and no ONT with the VS ONT-ID of 0 is connected to the
corresponding VS PON port.

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Patch Release Notes 2 Resolved Issues

Symptom: The query result is different from the actual number of ONTs
when the ifIndex is used as the leaf of mib walk
hwGponDeviceOntConfigInfoTable
and hwEponDeviceOntConfigInfoTable.
Impact: The MIB walk result is affected.

Severity Minor

Root Cause When the MIB walk operation is performed on the CLI with IfIndex as the
parameter, the query starts from VS ONT-ID 0. When the global ONT-ID
fails to be queried using VS ONT-ID, no special processing is performed
on the query result of the global ONT-ID. As a result, the invalid value of
Global ONT-ID is directly used for subsequent query operations.

Solution Added processing procedure for special cases.

Solution None
Impact

Trouble DTS2021082721648
Ticket
Number

Description Condition: The active port in a type B protection group is quickly removed
and re-inserted, triggering an LOS alarm (alarm ID: 0x2e11a001) but not
an alarm (alarm ID: 0x2e11a523) indicating that the standby port has no
optical signal.
Symptom: The LOS alarm cannot be cleared.
Impact: The alarm is falsely reported.

Severity Minor

Root Cause The LOS alarm on the standby port depends on the no optical signal alarm
on the standby port. Fast removal and re-insertion do not trigger the no
optical signal alarm on the standby port. Therefore, the no optical signal
clear alarm and LOS clear alarm are not generated on the standby port.

Solution A timer task is started during protection group switching. If the no optical
signal alarm is not generated for the standby port but an LOS alarm is
generated, a LOS clear alarm is generated.

Solution None
Impact

Trouble DTS2021082721799
Ticket
Number

Description Condition: An ONT version is loaded in SFTP mode and the SFTP
configuration is incorrect.
Symptom: After the SFTP server configuration is corrected, the loading

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Patch Release Notes 2 Resolved Issues

still fails.
Impact: The ONT fails to load the version software.

Severity Minor

Root Cause The status transition logic after an ONT loading failure is incorrect. As a
result, the loading task cannot be obtained.

Solution The status transition logic of the ONT loading task is modified to ensure
that the system can obtain the loading task again.

Solution None
Impact

Trouble DTS20210727038ZR5P0D00
Ticket
Number

Description Condition: E2E service flows are created.

Symptom: After a large-capacity E2E service flow is created and the
configuration file is activated, there is a possibility that the E2E service
flow is lost. In addition, when the service flow is configured again, a
message is displayed indicating that the service flow conflicts with an
existing service flow.
Impact: Service deployment is affected.

Severity Major

Root Cause When an E2E service flow is created by running a command, there is a low
probability that the task is switched. As a result, the DDM task is executed
first and the GEM data is restored first. When the task is switched to the
CLI again, it is found that the GEM data already exists. As a result, the
service flow fails to be created.

Solution The delay and retry operations are added to ensure that data can be
successfully updated even if the task is switched.
Note: If this issue has occurred, it cannot be resolved by loading the
V100R020C10SPH308 patch. To resolve this issue, activate the
configuration file.

Solution None
Impact

Trouble DTS2021092417204
Ticket
Number

Description Condition: MAC address information is queried during ONT configuration

recovery.
Symptom: There is a possibility that the ONT configurations fail to be
recovered.

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Patch Release Notes 2 Resolved Issues

Impact: Service functions are affected.

Severity Major

Root Cause In the ONT configuration recovery phase, the MAC address configuration
is queried. If the MAC address configuration does not exist, the MAC
address configuration is created.

Solution When the MAC address is queried, if the MAC address configuration does
not exist, a query failure message is returned.

Solution None
Impact

Trouble DTS2021091321128
Ticket
Number

Description Condition: Strict check for the ONT access type is enabled.
Symptom: The NMS fails to add ONTs to the GPON or XG-PON board.
Impact: Service functions are affected.

Severity Major

Root Cause The ONT access type issued by the NMS to the OLT is auto. When strict
ONT access type check is enabled, the ONT access type fails to pass the
check.

Solution The strict ONT access type check function is disabled by default.

Solution None
Impact

Trouble DTS2021092224062
Ticket
Number

Description Condition: Quick DDM query is enabled for an optical module.

Symptom: After an ONT goes offline and online again due to optical path
rectification, the latest optical power cannot be obtained in real time
through SNMP.
Impact: The acceptance efficiency of the user optical path rectification is
affected.

Severity Major

Root Cause After the DDM quick query function of the optical module is enabled, the
cache value is obtained in SNMP mode. The cache value is updated every
hour.

Solution 1. The database upgrade tool is modified so that the function of quickly
querying the DDM status of an ONT optical module is disabled by default

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Patch Release Notes 2 Resolved Issues

in the upgrade scenario.

2. In the system restart scenario, the function of quickly querying the DDM
status of an ONT optical module is disabled by default in the initialization
process.
3. The ONT online and offline processes trigger the board to query the
ONT optical power information to update the cache.

Solution The default value of the xpon ont optical-ddm quick-query command is
Impact changed from enable to disable.

Trouble DTS2021092221937
Ticket
Number

Description Condition: The GPON board connects to a specified ONT, and the CUC
interoperation mode is configured.
Symptom: Configurations fail to be restored after the ONT is reset.
Impact: ONT services are affected.

Severity Minor

Root Cause The CUC interoperation mode is configured, but the ONT does not report
its capability set during its reset. As a result, the ONT configurations fail to
be restored.

Solution A retry mechanism is added for the scenario where ONT configurations
fail to be recovered due to the failure to obtain the ONT capability set. The
configurations fail to be recovered only after three consecutive trials.

Solution None
Impact

Trouble DTS2021080616820
Ticket
Number

Description Condition: An XGS-PON board replaces a Flex-PON board.

Symptom: A large number of ONTs fail to go online and MxU
configurations fail to be recovered.
Impact: User services are affected.

Severity Major

Root Cause After a Flex-PON board is replaced with an XGS-PON board, the Alloc-ID
is not re-allocated and exceeds the valid range.

Solution After a Flex-PON board is replaced with an XGS-PON board, the Alloc-ID
is re-allocated to the valid range.

Solution None
Impact

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Patch Release Notes 2 Resolved Issues

2.8 V100R020C10SPH307
2.8.1 General Issues
Trouble DTS2021082019583
Ticket
Number

Problem Conditions:
Description 1. A third-party ONT is connected to a GPON board in controllable
multicast mode.
2. The multicast service is configured and the IGMP version of multicast
users is set to IGMPv2.
3. The IGMP packets sent from an ONT to the OLT are constructed by
the ONT.
Symptom: The multicast user fails to order programs.
Impact: The multicast service fails.

Severity Major

Root Cause The multicast user version configured on the OLT is IGMPv2, but the
ONT sends IGMPv3 Report packets to the OLT. As a result, the IGMP
version does not match, and IGMPv3 Report packets are discarded.

Solution The version configuration for multicast users is corrected for the ONT.

Solution None
Impact

Trouble DTS2021090210928
Ticket
Number

Problem Conditions:
Description 1. An earlier version is upgraded to V100R020C10.
2. The fan registration time is longer than 1 minute.
3. The fan software fails to be automatically loaded.
Symptom: The fan is faulty.
Impact: The fan upgrade fails and the fan is faulty.

Severity Major

Root Cause From EMU registration to load, the fault detection timer is in the polling
state and does not restart during the registration process. As a result, the
EMU does not send the reset message after the loading is complete.

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Patch Release Notes 2 Resolved Issues

Solution During fault timeout processing, the system restarts the timer after
determining that a fan is still in the registration process.

Solution None
Impact

Trouble DTS2021090928121
Ticket
Number

Problem Conditions:
Description 1. The version is V100R020C10.
2. The FGHF board is used.
Symptom: The FGHF board supports only the GPON mode.
Impact: The working mode cannot be switched to Combo.

Severity Minor

Root Cause In V100R020C10, the H901FGHF board mode cannot be switched.

Solution The H901FGHF board mode can be switched.

The restrictions on mode switching are as follows:
1. After the patch is deactivated, the FGHF board in combo mode cannot
be hot reset or reseated.
2. After the patch is deactivated, the FGHF board in combo mode cannot
be reset or powered on/off.
3. After the patch is deactivated, the FGHF board in combo mode does
not support twice or multiple times of active/standby switchover.
4. Before rolling back the patch, you are advised to switch the mode of
the FGHF board back to GPON to prevent services from being affected
in the preceding scenarios. When the combo mode is switched back to
the GPON mode, some configurations need to be manually deleted,
which causes service interruption.

Solution The enumerated values of hwGponBoardWorkMode are changed and the

Impact following commands are modified:
1. gpon board workmode
2. display gpon board workmode

2.9 V100R020C10SPC303
2.9.1 General Issues
Trouble Ticket DTS202106020DYK1UP0G00
Number

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Patch Release Notes 2 Resolved Issues

Problem Condition: A service board is powered off unexpectedly.

Description Symptom: The standby control board and all service boards are
faulty, the OLT does not have a self-healing mechanism for this
exception scenario.
Impact: Services of the entire subrack fail.

Severity Minor

Root Cause The service board is powered off abnormally. As a result, the
master/slave channel and inter-board communication fail. The OLT
does not have a self-healing mechanism for this exception scenario.

Solution In non-manual, energy-saving, and high-temperature scenarios, if the

board is in position, the communication between the master and
slave serial ports is abnormal, and the board is faulty, start
self-healing to power off the service board and then power on the
service board. The recommended period is 15 minutes.

Solution Impact None

Trouble Ticket DTS202105190IAEM5P1D00

Number

Problem Condition: A board is in poor contact.

Description Symptom: The active SerDes between the board in poor contact and
the control board is disabled, and multicast packets are lost on the
board.
Impact: IPTV users encounter frame freezing.
Impact: IPTV users encounter frame freezing.

Severity Minor

Root Cause The board is in poor contact but no alarm indicating that the board
cannot be detected is generated. The active SerDes between the
board and control board is disabled, the standby SerDes is available,
and multicast packets are lost.

Solution The system determines whether the SerDes link between the control
board and service board is normal after receiving a board offline
message. If the SerDes link is normal, check whether the forwarding
plane is normal. If services on the forwarding plane are normal, do
not trigger the faulty board process. If the SerDes link is abnormal,
the faulty board process is triggered and the board offline alarm
(alarm ID: 0x02310000) is reported.

Solution Impact None

Trouble Ticket DTS202105180SXS5BP1D00

Number

Problem Condition: The flash memory of the control board is faulty.

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Patch Release Notes 2 Resolved Issues

Description Symptom: The PON port fails to be disabled by running the

shutdown command.
Impact: The PON port cannot be disabled.

Severity Minor

Root Cause The index field of the GPON port attribute table in the database is
abnormal due to byte change in the flash memory.

Solution The database modification process is optimized. When detecting that

a field in the database table header is invalid, the system
automatically obtains the initialization information generated when
the service module creates the database and uses the initialization
information for search.

Solution Impact None

Trouble Ticket DTS202105240IEFD5P1300

Number

Problem Condition: The original standby control board reports a hardware

Description fault alarm, and the standby control board is replaced.
Symptom: No hardware fault clear alarm is reported.
Impact: No hardware fault clear alarm is reported, affecting O&M.

Severity Minor

Root Cause After the control board is replaced, no hardware fault alarm is
reported.

Solution The device can detect and report the hardware fault alarm (alarm ID:
0x02310018).

Solution Impact None

Trouble Ticket DTS202106210WZQSTP1I00

Number

Problem Conditions:
Description 1. The version is R19C1XSPH219 or later.
2. The OLT is configured with the H906CGHF service board.
3. Multicast user prejoin is configured.
4. Multicast program streams are forwarded to the OLT upstream
board.
Symptom: The active and standby system control boards report an
(100, 86) hardware fault.
Impact: A false alarm indicating multicast service abnormality is
reported.

Severity Major

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Patch Release Notes 2 Resolved Issues

Root Cause The mechanism for detecting multicast packet loss on the
H906CGHF board has a bug, and a small number of historical lost
packets are considered as continuous packet loss. As a result, a false
alarm is reported.

Solution The detection mechanism is optimized to correctly identify multicast

packet loss on the hardware.

Solution Impact None

Trouble Ticket DTS202105280L2J4YP0F00

Number

Problem Condition: Some devices in the configuration file do not support

Description command lines.
Symptom: When the device uses this configuration file to restore
configurations, some configurations fail to be restored, and an alarm
(alarm ID: 0x1021002f) indicating a configuration restoration failure
is reported.
Impact: An alarm is reported.

Severity Minor

Root Cause Some devices in the configuration file do not support command lines.

Solution No alarm is reported when the configuration fails to be restored.

Solution Impact None

Trouble Ticket DTS202105280TH2WXP1N00

Number

Problem Condition: A large number of ONTs are powered off at the same
Description time and a large number of alarms are generated.
Symptom: Alarms are lost on the NMS GUI.
Impact: Some alarms may be lost or cannot be cleared.

Severity Minor

Root Cause When a large number of ONTs are powered off at the same time, a
large number of alarms are generated. As a result, the alarm
component on the host receives a large number of messages in a short
period of time. There is a possibility that messages overstock and
RPC messages cannot be processed within 10s. As a result, some
alarms are lost.

Solution The RPC mechanism is modified. In the earlier version, the app
directly sends an RPC request to the CFG. In this version, the app
writes the queue, reads the queue, and then sends an RPC request to
the CFG.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS202105250L0XYNP1M00

Number

Problem Condition: The MAC address of the peer server of the service
Description network port starts with 0800.
Symptom: The OLT MPSA fails to ping the peer DHCP server.
Impact: Layer 3 services are affected.

Severity Minor

Root Cause When a packet is delivered, the system checks whether it is an IPv4
packet based on the fixed offset of the packet. A packet delivered by
the service network port carries a user-defined packet header, and the
first two bytes of the MAC address header are incorrectly matched.
As a result, the packet content is incorrect.

Solution The service network port does not match IPv4 packets and
transparently transmits packets.

Solution Impact None

Trouble Ticket DTS202105250SEX7JP1300

Number

Problem Condition: The hardware signals of the active and standby control
Description boards are abnormal, a hardware fault alarm is reported.
Symptom: The hardware signal is abnormal. A service board resets
repeatedly.
Impact: Services are unavailable.

Severity Minor

Root Cause The active/standby signals of the OLT are abnormal. The
management packets of a service board are filled with incorrect
information about the destination control board. As a result, the
management packets are discarded, the communication between the
service board and the control board is interrupted, and the service
board resets repeatedly.

Solution A message is sent only when the slot information reported by a

service board is inconsistent with that on the control board. This is a
single-point function and has little impact. Board fault alarm and
hardware fault alarm can be reported normally.

Solution Impact None

Trouble Ticket DTS202105250EDDMTP1D00

Number

Problem Condition: An EPON ONT is restored to factory defaults after going

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Patch Release Notes 2 Resolved Issues

Description online.
Symptom: Services are still normal after the ONT goes offline.
Impact: User management is affected.

Severity Minor

Root Cause Linkport forwarding entries are not completely deleted after an ONT
goes offline.

Solution Ensure that forwarding entries are deleted after an ONT goes offline.

Solution Impact None

Trouble Ticket DTS202106030VHFOOP0H00

Number

Problem Condition: Anti-MAC spoofing is enabled and H902GPHF is

Description replaced with H902CSHF.
Symptom: Downstream ARP response packets are dropped on the
OLT.
Impact: Services fail.

Severity Major

Root Cause After the H902GPHF board is replaced with the H902CSHF board,
the topology of the bottom-layer ports changes, and the forwarding
entries created on the service board and upstream board are not
updated. As a result, the forwarding is incorrect and the service fails.

Solution When the H902GPHF board is replaced with the H902CSHF board,
MSC_SecNotifyNPIDChange re-issues the MAC address entries to
the board.

Solution Impact None

Trouble Ticket DTS2021060804F71NP0F00

Number

Problem Condition: An ISSU upgrade is performed.

Description Symptom: During the ISSU upgrade, the NMS reports an alarm
indicating that the communication between the NMS and the device
fails.
Impact: The device is unreachable to the NMS for a short period of
time during the upgrade.

Severity Minor

Root Cause The connection between the device and NMS is not backed up to the
standby control board. As a result, the connection needs to be
re-established during ISSU.

Solution The connection between the device and the NMS needs to be backed

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Patch Release Notes 2 Resolved Issues

up to the standby control board.

Solution Impact None

Trouble Ticket DTS2021062803XI94P1300

Number

Problem Condition: The IPv6 route on the OLT is changed.

Description Symptom: Some IPv6 addresses cannot be pinged.
Impact: Some IPv6 services on the 5122 board are affected.

Severity Major

Root Cause When the IPv6 routing table is updated, there is a low probability that
the index is incorrectly calculated. As a result, the obtained reindex
value is incorrect, causing subsequent forwarding exceptions and
packet loss.

Solution The index calculation process during IPv6 routing table update is
optimized.

Solution Impact None

Trouble Ticket DTS202106250JYH8PP1L00

Number

Problem Condition: The NMS remotely connects to an ONT on the web page.
Description Symptom: There is a possibility that the ONT fails to be connected.
Impact: The ONT cannot be connected.

Severity Minor

Root Cause When a socket is created, the socket detection range for received
packets is incorrectly set. As a result, a socket is not included in the
detection range.

Solution The missing socket detection range in SSMP_select is corrected.

Solution Impact None

Trouble Ticket DTS202106300O60VZP1J00

Number

Problem Condition: The device starts from an empty database, triggers DHCP
Description remote software commissioning, and DHCP remote software
commissioning is performed.
Symptom: All upstream ports change from up to down, and the
sysman server source ssh any-interface configuration remains.
Impact: The residual configurations do not affect services.

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Patch Release Notes 2 Resolved Issues

Severity Minor

Root Cause DHCP remote software commissioning exits unexpectedly, and

residual configurations exist.

Solution A protection mechanism is added so that the created configurations

are deleted during abnormal exit.

Solution Impact None

Trouble Ticket DTS202106090GBHXOP1300

Number

Problem Condition: VMAC is enabled in the large-capacity dialup scenario,

Description and a board is repeatedly added and deleted.
Symptom: DHCP users perform dialup repeatedly.
Impact: Services fail.

Severity Major

Root Cause When a board is repeatedly added and deleted, the data in the UMAC
mapping table is not deleted. After multiple operations, the UMAC
mapping table has no remaining space. When DHCP dialup is
performed again, the CHADDR field in the DHCP packet is not
replaced with VMAC. As a result, the service fails.

Solution When deleting a PTP, the system finds the UMAC data of the PTP
and clears the data.

Solution Impact None

Trouble Ticket DTS202107100856KRP1300

Number

Problem Condition: LACP is enabled and LACP aggregation is configured.

Description Symptom: The LACP link is intermittently disconnected or the
device is unreachable to the NMS.
Impact: The LACP link is intermittently disconnected for 1s or the
device is unreachable to the NMS. The fault can be automatically
rectified.

Severity Major

Root Cause When the underlying operating system is sending or receiving

packets, there is a low probability that LACP and SNMP packets are
modified due to the CPU data prefetching behavior. As a result,
LACP intermittent disconnection occurs or the device is unreachable
to the NMS.

Solution The underlying driver has been modified to ensure that the operating
system data is consistent, preventing packet modification.

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Patch Release Notes 2 Resolved Issues

Solution Impact None

2.9.2 xPON Issues

Trouble Ticket DTS202105140DF5S3P1N00
Number

Problem Condition: NCE V100R019C00CP8202 works with the OLT

Description V100R020C10.
Symptom: ONT ZTP fails after an ONT is automatically discovered.
Impact: An ONT fails to go online when NCE works in
NETCONF/YANG mode.

Severity Minor

Root Cause NCE V100R020C10 is compatible with 16-character SNs. However,

NCE V100R019C00 cannot parse 16-character SNs. As a result, NCE
fails to parse the SNs.

Solution The SN parsing function is corrected.

Solution Impact None

Trouble Ticket DTS2021051805A54XP1400

Number

Problem Condition: A dual-homing type B protection group is configured.

Description Symptom: The configuration of the GPON board fails to be restored.
Impact: The GPON board cannot be normal.

Severity Minor

Root Cause An incorrect interface is used to obtain private data for the type B
dual-homing protection group.

Solution The interface for obtaining the private data of dual-homing type B
protection is modified.

Solution Impact None

Trouble Ticket DTS20210412091P8PP1J00

Number

Problem Condition: On a Flex board equipped with an XG or XGS optical

Description module, telemetry is configured to collect the RSSI and SD
information of rogue optical signals on a PON port.
Symptom: The reported RSSI and SD values of rogue optical signals
are abnormal.

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Patch Release Notes 2 Resolved Issues

Impact: The collected values are abnormal.

Severity Minor

Root Cause When Telemetry collects RSSI and SD information about a Flex
board, the system does not check whether the optical module is a
combo optical module. As a result, when the optical module type is
XGS, an incorrect process is used.

Solution The check logic is corrected.

Solution Impact None

Trouble Ticket DTS202105180L3RC0P1200

Number

Problem Condition: A third-party ONT is added to V100R020C10SPC301,

Description and qos-mode is set to PQ.
Symptom: The ONT configurations fail to be restored.
Impact: Services are affected.

Severity Minor

Root Cause After OMCI verification is enhanced, the messages reported by the
third-party ONT do not comply with the standard protocol. As a
result, an error is returned when the OLT checks the message, and
PQ-related capabilities cannot be detected when configurations are
issued. Consequently, ONT configurations fail to be restored.

Solution The device is compatible with third-party ONT messages.

Solution Impact None

Trouble Ticket DTS2021060704BU7GP1I00

Number

Problem Condition: Bulk collection is enabled.

Description Symptom: At the moment of data collection, the CPU usage of the
board reaches the peak value 99% and lasts for about 5s.
Impact: O&M is affected.

Severity Major

Root Cause During bulk collection, a large number of OMCI messages are
exchanged in a short period of time. After componentization, the
message performance deteriorates.

Solution Reduce the number of concurrent messages.

Solution Impact None

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Patch Release Notes 2 Resolved Issues

Trouble Ticket DTS202106190G9SR0P1O00

Number

Problem Condition: The V100R020C10SPH302 version is used with an

Description EPON ONU of a specific model.
Symptom: The EPON ONU fails to go online.
Impact: Services on the EPON ONU are interrupted.

Severity Minor

Root Cause During CTC version negotiation, the response message of the ONU is
abnormal and is discarded by the OLT. As a result, the ONU
go-online process is interrupted.

Solution After detecting an abnormal message during CTC negotiation, the

OLT proactively reduces the version and uses the actual message
length instead of the message length reported by the ONU for parsing.

Solution Impact None

Trouble Ticket DTS20210625040WB2P1H00

Number

Problem Condition: A user queries the information about ONUs bound with
Description an abnormal SNMP profile.
Symptom: The information about the ONUs bound with the abnormal
SNMP profile cannot be queried, and the NMS cannot synchronize
certain information about ONUs bound with the abnormal SNMP
profile.
Impact: Users cannot obtain information about the ONUs bound with
the abnormal SNMP profile.

Severity Minor

Root Cause The SNMP profile data of the OLT is incorrect. As a result, the
SNMP profile fails to be parsed.

Solution After detecting incorrect data, the OLT proactively corrects the
incorrect data.

Solution Impact None

Trouble Ticket DTS202106240TF0UGP0F00

Number

Problem Condition: An ONU of a specific vendor reports model data longer

Description than 20 bytes.
Symptom: The corresponding ONU model cannot be correctly
collected through the MIB node of the ONU registration information.
Impact: Data collected by the NMS is inaccurate.

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Patch Release Notes 2 Resolved Issues

Severity Minor

Root Cause The SNMP profile data of the OLT is incorrect. As a result, the
SNMP profile fails to be parsed.

Solution After detecting incorrect data, the OLT proactively corrects the
incorrect data.

Solution Impact None

Trouble Ticket DTS202106020EEKA5P1400

Number

Problem Condition: The OLT continuously collects the peak rate of an ONU.
Description Symptom: There is a possibility that the periodic peak rate of the
ONU is abnormally high.
Impact: The periodic peak rate collected from the ONU is inaccurate.

Severity Minor

Root Cause An abnormal value is collected when the ONU calculates the peak
rate.

Solution Filter the data that exceeds the maximum port rate of the board.

Solution Impact None

Trouble Ticket DTS202105170JZGVBP0I00

Number

Problem Condition: NCE delivers a subscription without a source port, and

Description multiple node servers of NCE process statistics packets reported
through telemetry.
Symptom: All ONT indicators in Telemetry packets fail to be parsed.
Impact: All ONT indicators in Telemetry packets fail to be parsed.

Severity Minor

Root Cause When NCE delivers a subscription without a source port, telemetry
reports the source port as 0 by default. After NCE receives the
packets, it distributes the packets to random nodes for packet assembly
and processing. As a result, the parsing is incorrect.
If the source port is not configured in the subscription, the source port
is 0 by default during reporting, and the problem occurs in the
following two scenarios:
1. Some firewalls may identify these packets as invalid packets and
discard them.
2. 0 is considered as random packets in many operating systems. After
receiving the packets, NCE distributes the packets to random nodes
for packet assembly. As a result, the packets are incorrectly parsed.

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Patch Release Notes 2 Resolved Issues

Solution The source port is configured in a unified manner in the subscription,

or the source port is changed to a non-zero value in the code.

Solution Impact None

2.10 V100R020C10SPH302
NMS Upgrade Health Check Fails After Upgrade to V100R020C10SPC301
Trouble Ticket DTS202104140FMCR7P1300
Number

Problem Conditions:
Description 1. An earlier version is upgraded to V100R020C10SPC301.
2. The EA5800 is used, and any EMU such as the power supply and
fan is installed on the EA5800.
3. The EMU (power supply or fan) is selected as the health check item
in the NMS upgrade tool.
All the preceding conditions are met.
Symptom:
The fan upgrade check items are inconsistent in the device upgrade
health check. Before the upgrade, the fan check item name is FAN.
After the upgrade, the fan check item name changes to Power (the
check item content is correct). The information is inconsistent, and the
check fails.
Impact:
During the upgrade, the physical status of the EMU (such as the EMU
normal status, fan speed, and temperature) is normal. Only the EMU
health check status collected by the Huawei NCE before and after
the upgrade is inconsistent. The Huawei NMS upgrade report displays
a message indicating that the health status is inconsistent before and
after the upgrade. Except the names, other EMU check items, such as
the fan, are correct. You can view other items without logging in to the
device.

Severity Minor

Root Cause A health check unit is an inherent attribute of each EMU and has a
corresponding global health check unit ID. Huawei NMS collects the
health check unit status before and after the upgrade, generates a
report, and uploads the report to the NMS. The V100R020C10SPC301
version does not verify the health check unit ID of the EMU. As a
result, the health check unit ID reported in the generated report is
incorrect.

Solution The logic for reporting the health check unit ID is corrected.

Solution The modification affects only the EMU report when the health check
report is generated.

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Patch Release Notes 2 Resolved Issues

Impact

NMS Fails to Deliver a Configuration File to ONTs After the ONT Configuration
File Fails to Be Loaded from NMS to the OLT for More Than 128 Times
Trouble Ticket DTS202104010OY06KP0G00
Number

Problem Condition: When a user uses NMS to deliver ONT service

Description configurations, the file fails to be downloaded for 128 times.
Symptom: ONT services fail to be provisioned on NMS.
Impact: ONT services fail to be provisioned.

Severity Major

Root Cause The OLT uses the server information and key specified by NMS to
download and decrypt the file. However, if the file fails to be
downloaded, the OLT does not delete the key entry. As a result, the
key table is full after 128 failures, and new loading cannot be started.

Solution 1. When a loading task is complete (succeeded or failed), key entry is

deleted.
2. A self-healing mechanism is added to clear residual data after
loading is complete.

Solution No other functions are affected.

Impact

PON Port Traffic Data Collected by the PMI Task Is Invalid After OLT Upgrade
Trouble Ticket DTS202104160F262XP1I00
Number

Problem Condition: The PON Port Traffic check item is selected in the NMS
Description upgrade inspection task during upgrade using the involved version.
Symptom: In the preventive maintenance report generated by the OSS,
the value of PON Port Traffic is invalid.
Impact: The PON port traffic comparison before and after the upgrade
fails to pass the check.

Severity Minor

Root Cause The control board incorrectly checks the data reported by the service
board. As a result, the control board identifies the data as abnormal
data and reports an invalid value.

Solution The process for the control board to verify the PON port traffic data
reported by a service board is corrected.

Solution None

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Patch Release Notes 2 Resolved Issues

Impact

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Patch Release Notes 3 Known Issues

3 Known Issues

Trouble Ticket DTS202107090LPZIZP1L00

Number

Problem Conditions:
Description The display statistics global command is run to query the downstream
traffic of the PON port.
Symptom:
There is a low probability that traffic is halved.
Impact:
There is a possibility that the queried downstream traffic of a PON
port is inaccurate.

Severity Minor

Preventive None
Measure and
Workaround

Trouble Ticket DTS202106090DUIJ6P1L00

Number

Description Condition: The sysman service netconf enable command is executed

repeatedly.
Symptom: The system does not display a message indicating that a
user needs to be created, but displays the message "Info: The server
protocol needs to be bound to the source interface or source IP for
normal use".
Impact: When the sysman service netconf enable command is
executed repeatedly, the system does not display a message indicating
that a user needs to be created, which may cause misunderstanding.

Severity Minor

Workaround None
and Emergency

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Patch Release Notes 3 Known Issues

Measure

Trouble Ticket DTS202106010NL34FP1M00

Number

Description Condition: The xmodem command is used to load a patch.

Symptom: When the CP patch is loaded using xmodem, an error is
reported indicating that the package file is incorrect.
Impact: The CP patch and HPY1xx cannot be loaded in xmodem
mode.

Severity Minor

Workaround You are advised to use another loading mode.

and Emergency
Measure

Trouble Ticket DTS202106280OQHIEP1100

Number

Description Condition: The display statistics port ethernet command is executed

on a dual-channel PON board to query the statistics of colored
packets.
Symptom: The number of colored packets is always 0.
Impact: Services are not affected when statistics of colored packets
are queried.

Severity Minor

Workaround None
and Emergency
Measure

Trouble Ticket DTS202104120QT5VHP1H00

Number

Description Condition: After two consecutive ONTs are looped back, the first
ONT is undo, the second ONT is undo 10s later, and the ring check
function is enabled.
1. ont loopback ont1
2. ont loopback ont2
3. undo ont loopback ont1
4. undo ont loopback ont2 within 10s
5. ring check enable
Symptom: When the ring check function is enabled, loops cannot be
detected.

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Patch Release Notes 3 Known Issues

Impact: The ONT loop detection function does not take effect.

Severity Minor

Workaround and Run the undo command again to decrease the lock counter to 0.
Emergency
Measure

Trouble Ticket DTS20210415073527P0G00

Number

Description Condition: After the system is reset or upgraded, the save netconf
logfile command occasionally fails to be executed.
Symptom: The save netconf logfile command fails to be executed to
dump data into flash files.
Impact: NETCONF logs are lost after the device is reset.

Severity Minor

Workaround and Reload the V100R020C10SPC303 package and restart the device.
Emergency
Measure

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Patch Release Notes 4 List of Remediated Vulnerabilities

4 List of Remediated Vulnerabilities

For details, see the "Attachment 3-MA5800 V100R020C10SPH320 Vulnerability Fixed.xls".

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