User Guide

Inkjet Printer

AS-850
& AS-850R
SAFETY PRECAUTIONS
THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. OBSERVE SAFETY RULES WHEN
OPERATING THE PRINTER. BEFORE USING PRINTER, READ THIS MANUAL CAREFULLY AND FOLLOW
RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:

WARNING:
Hazardous Moving Parts. Keep Fingers and Other Body Parts Away.

 Avoid touching moving parts or materials while machine is in use. Before clearing a jam, be sure
machine mechanisms come to a stop.
 Always turn machine off before making adjustments, cleaning machine, or performing any
maintenance covered in this manual.
 Use power cord supplied with machine. Plug it into a properly grounded, easily accessible wall
outlet located near machine. Failure to properly ground machine can result in severe personal
injury and/or fire.
 Power cord and wall plug are primary means of disconnecting machine from power supply.
 DO NOT use an adapter plug on line cord or wall outlet or remove ground pin from line cord.
Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.
 DO NOT route power cord over sharp edges or trap it between furniture. Make sure there is no
strain on power cord caused by jamming it between equipment, walls or furniture.
 DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a
qualified service representative. Report any cover damage to your service representative.
 This machine requires periodic maintenance. Contact your authorized service representative for
required service schedules.
 To prevent overheating, do not cover vent openings.
 Use this equipment only for its intended purpose.
 In addition, follow any specific occupational safety and health standards for your workplace or
area.
Hewlett-Packard is a registered trademark of Hewlett-Packard Corporation.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publish

1
TABLE OF CONTENTS

Table of Contents
SAFETY PRECAUTIONS ........................................................................................................................................... 1
SECTION 1 – GETTING ACQUAINTED ...................................................................................................................... 5
FRONT VIEW..................................................................................................................................................................5
REAR VIEW....................................................................................................................................................................6
CONTROL PANEL ............................................................................................................................................................7
SECTION 2 – INSTALL PRINTER ............................................................................................................................... 8
CHOOSE A LOCATION.......................................................................................................................................................8
CONTENTS OF PACKAGING................................................................................................................................................8
CONNECT PRINTER AND OPTIONAL FEEDER..........................................................................................................................9
Plugging in Printer .................................................................................................................................................9
How to Change Voltage Selection (115V-230V): ................................................................................................................. 9
Connect to Computer or Network ........................................................................................................................10
How to Identify USB 3.0 Cables and Connections: ............................................................................................................ 10
Positioning the Optional Feeder ..........................................................................................................................11
Connecting the Optional Feeder to the Printer ....................................................................................................11
INSTALL PRINTER DRIVER................................................................................................................................................12
SECTION 3 – OPERATING PRINTER ....................................................................................................................... 14
INSTALL INKJET CARTRIDGES (PRINTHEADS) .......................................................................................................................14
SETTING UP THE MEDIA TRANSPORT SYSTEM.....................................................................................................................15
Media Side Guide and Transport Belt Adjustment...............................................................................................15
Media Thickness Adjustment ...............................................................................................................................17
POSITION PRINT UNITS ..................................................................................................................................................18
PRINT RANGE – AS-850 (L2R) .......................................................................................................................................18
PRINT RANGE – AS-850R (R2L) .....................................................................................................................................19
MEDIA CONTROL GUIDE & EXIT PRESSURE ROLLER ASSEMBLY USE ........................................................................................20
FEEDER SETUP, AS-FDR14 (EASYFEED 140) - OPTIONAL ....................................................................................................21
USING THE TOUCHSCREEN ..............................................................................................................................................22
BASIC TOUCHSCREEN INFORMATION ..................................................................................................................22
TOUCHSCREEN KEYBOARDS .................................................................................................................................22
MAIN MENU ........................................................................................................................................................24
PRINT DATA Screen............................................................................................................................................................ 24
INFO Screen ....................................................................................................................................................................... 25
PRINT IMAGE Menu ........................................................................................................................................................... 26
PRINT IMAGE – FULL SCREEN PREVIEW ........................................................................................................................ 26
PRINT IMAGE – IMPORT ................................................................................................................................................ 26
PRINT IMAGE – DELETE ................................................................................................................................................. 27
PRINT IMAGE – SET-UP.................................................................................................................................................. 27
PRINTER SETUP Menu........................................................................................................................................................ 28
INK TYPE Menu .............................................................................................................................................................. 28
PRINTER PREFERENCES Menu ....................................................................................................................................... 29
SELECT LANGUAGE Screen ............................................................................................................................................ 31
FACTORY DEFAULT Screen ............................................................................................................................................ 31
HORIZONTAL ALIGNMENT Screen ..................................................................................................................................... 32
VERTICAL ALIGNMENT Screen ........................................................................................................................................... 32
TOOLS Menu ...................................................................................................................................................................... 33
INK ESTIMATOR Screen ................................................................................................................................................. 33
INK STATUS Screen ........................................................................................................................................................ 34
DIAGNOSTICS Screen ..................................................................................................................................................... 35
NETWORK SETTINGS Menu (NETWORK & WIRELESS CONNECTION SETUP) ................................................................. 36
NETWORK SETUP ...................................................................................................................................................... 36

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 TABLE OF CONTENTS

WIRELESS CONNECTION SET-UP ............................................................................................................................... 36

WIRELESS STATUS ..................................................................................................................................................... 37
HOW TO OBTAIN MAC ADDRESS .............................................................................................................................. 37
TIME SERVER (DATE AND TIME)................................................................................................................................ 37
TOUCHSCREEN CALIBRATION ................................................................................................................................... 37
CONTROL PANEL KEYS ...................................................................................................................................................38
Quick Menu Key ...................................................................................................................................................38
Test Feed/Reprint .............................................................................................................................................................. 38
Purge Print ......................................................................................................................................................................... 38
Horizontal Alignment ......................................................................................................................................................... 39
Vertical Alignment ............................................................................................................................................................. 39
Printer Preferences ............................................................................................................................................................ 39
Ink Status .......................................................................................................................................................................... 39
Shutdown/Restart Key .........................................................................................................................................40
Restart ............................................................................................................................................................................... 40
Shutdown .......................................................................................................................................................................... 40
USB Disconnect .................................................................................................................................................................. 40
Port Reset .......................................................................................................................................................................... 40
Cartridge Initialize.............................................................................................................................................................. 40
Pause/Resume Key...............................................................................................................................................41
Pass-Through Key ................................................................................................................................................41
PRINTER DRIVER PROPERTIES ..........................................................................................................................................42
Layout Tab ...........................................................................................................................................................44
Advanced Options ................................................................................................................................................44
Paper/Output .................................................................................................................................................................... 44
Paper Size: ..................................................................................................................................................................... 44
Copy Count: ................................................................................................................................................................... 45
Document Options............................................................................................................................................................. 45
Print Optimizations: ...................................................................................................................................................... 45
Printer Features ................................................................................................................................................................. 45
Print inverted: ............................................................................................................................................................... 45
Resolution: .................................................................................................................................................................... 46
Belt Speed (Beltspeed): ................................................................................................................................................. 46
Feed Delay: ........................................................................................................................................................................ 47
ADDING NEW FORM SIZE (PAPER SIZE).............................................................................................................................47
PRINTING FROM BULK MAILER ........................................................................................................................................49
PRINTING FROM FLEXMAIL 4.3 .......................................................................................................................................56
PRINTING FROM MS-OFFICE APPLICATIONS.......................................................................................................................63
SECTION 4 - MAINTENANCE ................................................................................................................................. 64
INKJET CARTRIDGE (PRINTHEAD)......................................................................................................................................64
Replace Inkjet Cartridge (Printhead): ..................................................................................................................65
Ink Cartridge (Printhead) Disposal .......................................................................................................................66
Ink Cartridge (Printhead) Care .............................................................................................................................66
Water-Based Ink Cartridge Care ..........................................................................................................................66
Cleaning Storage Clip Pad – Water-Based Inks .................................................................................................................. 67
Cleaning Cartridge Nozzles - Water-Based Inks ................................................................................................................. 67
Purging Nozzles - Water-Based Inks .................................................................................................................................. 67
Ink Cartridge Storage - Water-Based Inks .......................................................................................................................... 68
Solvent Ink Cartridge Use & Care .........................................................................................................................69
Ink Cartridge Use – Solvent Inks ........................................................................................................................................ 69
Ink Cartridge Care – Solvent Inks ....................................................................................................................................... 70
.............................................................................................................................................................................70
Cleaning Cartridge Nozzles - Solvent Inks .......................................................................................................................... 71
Cleaning Storage Clip Pad – Solvent Inks ........................................................................................................................... 71
Purging Nozzles – Solvent Inks........................................................................................................................................... 72

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TABLE OF CONTENTS

Ink Cartridge Storage - Solvent Inks ................................................................................................................................... 72

JAMS IN PRINTER ..........................................................................................................................................................73
Removing Jammed Media ...................................................................................................................................73
CLEANING PRINTER .......................................................................................................................................................74
Cleaning Transport Belts/Rollers and Forwarding Rollers ...................................................................................74
Cleaning Touchscreen ..........................................................................................................................................74
Cleaning Media Sensor ........................................................................................................................................75
SECTION 5 – TROUBLESHOOTING GUIDE.............................................................................................................. 76
INKJET CARTRIDGE (PRINTHEAD)......................................................................................................................................76
PRINTER......................................................................................................................................................................77
TOUCHSCREEN MESSAGES ..............................................................................................................................................79
APPENDIX A – PRINTER SPECIFICATIONS.............................................................................................................. 81
INDEX .................................................................................................................................................................. 82

4
 SECTION 1
GETTING ACQUAINTED

SECTION 1 – Getting Acquainted

Front View

1. POWER INDICATOR LIGHT – ON (illuminated) when Main Power Switch is ON.

CONTROL PANEL KEYS – Used to access commonly used Printer functions.
2. Quick Menu, Shutdown/Restart Menu, Transport Control Menu, Pause/Resume Job.
CONTROL PANEL TOUCHSCREEN – Provides access to Printer Menus and controls to set up and
3. operate the Printer.
MEDIA THICKNESS ADJUSTMENT KNOB – Adjusts height of Printhead Carriage to compensate for
4. different media thicknesses.
EXIT PRESSURE ROLLER ASSEMBLY – Can be used to help media exit Printer. Assembly is
5. repositionable. Position so it provides media drive but is out of the print-area.
PRINT UNITS – Contains three repositionable Print Units. Two of the Print Units can accommodate
6. two Printheads (ink cartridges) and one can accommodate four Printheads. A continuous image up to
~4 inches high can be printed when all Print Units are combined.
7. TOP COVER – Encloses the Print Area.
MEDIA SENSOR – Senses media as it enters the Printhead area. Sensor is located between the first
8. Print Unit (Heads 1, 2) and the Feed Rollers.

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SECTION 1
GETTING ACQUAINTED

Rear View

1. ENTRY PRESSURE ROLLERS – Drives media to and under the Printheads.

2. MEDIA SIDE GUIDES – Used to position and guide media into the Printer.
3. MEDIA HOLD-DOWN STRAP – Holds media flat when feeding under Printheads.
TRANSPORT BELTS – Three Transport Belts move media to the Printheads. The two, narrow Outer
4. Transport Belts can be repositioned to accommodate different widths of media.
MAIN POWER SWITCH, POWER RECEPTACLE AND FUSES – Power cord plugs in here.
WARNING: Verify that the receptacle shows the correct voltage 115V or 220V selection.
Switch turns Main Power ON/OFF. Fuses provides over-current protection.
5. IMPORTANT: To safely power-down Printer, press the Shutdown/Restart Key, located on the control panel. Then
select “Shutdown”. Wait for cursor to stop blinking or disappear before turning OFF Main Power Switch.
CAUTION: Double pole/neutral fusing. For continued protection against risk of fire, replace only with same type
and rating of fuse.
FEEDER INTERFACE CONNECTOR – Allows connection to an optional feeder, so the printer can
6. stop/start the feeder appropriately.
7. USB 3.0 (USB 3.1 Gen 1) PORT – Connects Printer to computer. (Also supports USB 2.0)
8. ETHERNET PORT – Connects Printer to a network.
WIRELESS CONNECTION PORT – Connect Wireless connection antenna (included) to monitor or
9. operate Printer wirelessly through your network.

6
 SECTION 1
GETTING ACQUAINTED

Control Panel

1 3

6
2 4
5

QUICK MENU KEY – Allows quick access to often-used Printer functions without having to scroll
through a number of screens. Test Feed/Reprint, Horizontal and Vertical Alignment, Printer
1. Preferences, Purge Print, and Ink Status.
Press Quick Menu key again to return to previous screen.
SHUTDOWN/RESTART KEY – The Shutdown Printer screen opens with the following button options:
Restart, Shutdown, USB Disconnect, Port Reset and Cartridge Initialize.
2. Shutdown button safely powers-down printer electronics.
IMPORTANT: Wait for cursor to stop blinking, or to disappear, before turning OFF Main Power Switch.
PASS-THROUGH KEY – Press to access Transport Control screen. Use to run the Transport to clear
3. media from under the Printheads.
PAUSE/RESUME KEY – Provides a quick way to pause and resume a job at the Printer without using
4. the Touchscreen or computer. Press to start printing. Press to pause a running job. Press key again to
resume printing.
CONTROL PANEL TOUCHSCREEN – Use the Control Panel Keys to open certain screens and/or use the
5. Touchscreen arrow and screen icons to operate the Printer and set and adjust Printer settings and
functions. You can also check Printer status and error messages.
6. POWER INDICATOR LIGHT – ON (illuminated) when Main Power Switch is ON

NOTE: A complete description of the functions and operation of the Touchscreen can be found
in Section 3 – Operating the Printer.

7
SECTION 2
INSTALLING PRINTER

SECTION 2 – Install Printer

Before using Printer:
• Choose a location for Printer and optional Feeder
• Place Feeder and connect it to Printer
• Plug in Printer and Feeder, then connect Printer to computer
• Install Printer Driver on computer

Choose a Location
Place Printer with Feeder on a sturdy worktable or cabinet at least 12" (30.5 cm) from any walls. Allow enough
room to place Feeder on same work surface. Protect Printer from excessive heat, dust, and moisture – avoid
placing it in direct sunlight.

Contents of Packaging

1. AS-850 Printer
2. Power Cord
3. Wireless connection Antenna
USB Flash Drive (Includes Printer Driver, User
4.
Guide)
5. USB 3.0 Cable
6. Network Cable
7. Media Control Guide (installed in printer)
8. Exit Pressure Roller Assembly (installed in printer)
Feeder Interface Cable 97E-500-193
For use with AS-850 or AS-980 (Envelope Imager
9.
XT3.0) printer and FDR12/14 (EasyFeed 120/140)
feeder models.

NOTICE: Cable 97E-500-193 was originally made for use with the AS-980 (Envelope Imager XT3.0) printer and
FDR12 (EasyFeed 120) feeder, so the cable may be tagged as such. However, this cable is also compatible for use
with the AS-850 printer and FDR14 (EasyFeed 140) feeder.

8
 SECTION 2
INSTALLING PRINTER

Connect Printer and Optional Feeder

Plugging in Printer

CAUTION
BEFORE CONNECTING THE POWER CORD, VERIFY THAT THE PRINTER IS SET FOR THE APPROPRIATE VOLTAGE
SELECTION [A].
DO NOT USE ADAPTER PLUGS OR EXTENSION CORDS TO CONNECT PRINTER TO WALL OUTLET.
DO NOT USE WITH OUTLETS CONTROLLED BY WALL SWITCHES.
DO NOT USE WITH OUTLETS THAT SHARE THE SAME CIRCUIT WITH LARGE ELECTRICAL MACHINES OR APPLIANCES.

1. Make sure Printer’s Main Power Switch is turned OFF and the Power Cord is unplugged.
2. Verify that the Printer is set for the appropriate AC voltage
selection (115V or 230V) [A]. Change as needed. See section below
titled “How to Change Voltage Selection (115-230)” for
instructions.
3. Connect one end of the Power Cord to the Power Receptacle
on the Printer.
4. Plug the other end of the Power Cord into a properly grounded,
50/60Hz, AC Power Outlet that matches the Printer’s current
voltage selection (115V or 230V).
The use of a high quality surge protector is strongly recommend.

How to Change Voltage Selection (115V-230V):

1. Power OFF and make sure the Power Cord is unplugged from the Printer.
2. Insert a small flat blade screwdriver into the slot at the top of the
faceplate, on the Power Receptacle, to release the tab [A] and gently pry
the faceplate open.
3. Insert the screwdriver blade into the slot [B] at the top of the Fuse
Pack/Voltage Selector and gently pry it out of the Power
Receptacle housing.
4. Verify Fuses [C] (two, 1.6A, 250V, slow-blow,
5x20mm) are properly inserted, one on each side,
into the Fuse Pack/Voltage Selector; as shown.
C
5. Invert and re-insert the Fuse Pack/Voltage Selector, so the desired voltage (115V or 230V) is at the top.
Example image shows 115V at the top.
6. Snap the Power Receptacle faceplate closed and verify that the desired voltage selection (115V or 230V)
appears in the Power Receptacle window.

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SECTION 2
INSTALLING PRINTER

Connect to Computer or Network

USB 3.0 (USB 3.1 Gen 1) Port: Plug USB cable into connector [1]. Printer
can be connected to a USB 2.0 or USB 3.0 port.
Printer can accommodate a USB 2.0 or a USB 3.0 Cable.
Cable used to connect Printer to computer must not exceed 6 feet long.
Using a USB 3.0 Cable/Connection is preferred, because it is faster.
See “How to Identify USB 3.0 Cables and Connections”, below.
Ethernet (Network) Port: Plug network Ethernet cable into
Ethernet connector [2].
Wireless connection Port: Connect Wireless connection antenna
(included) to this port [3] for wireless Printer monitoring or operation
through your network.

How to Identify USB 3.0 Cables and Connections:

To take advantage of the higher communication speeds, that a USB 3.0 connection provides, you must:
• Use a USB 3.0 Cable (one was included with printer).
• USB 3.0 Cable must be connected to a USB 3.0 Port on the computer.
USB 3.0 Cables have a different shape, at the printer end, then USB 2.0 Cables.
USB 3.0 Ports, on the computer, will be marked with “SS”.
USB 3.0 Connectors are normally BLUE in color.
Items identified as “USB 3.1 Gen 1” are the same as “USB 3.0”.

USB 3.0 Cable USB 3.0 Port

10
 SECTION 2
INSTALLING PRINTER

Positioning the Optional Feeder

A number of different Feeder models can be used with the AS-850.
The suggested feeder is the AS-FDR14 (EasyFeed 140) with RS-140 Feeder Stand, as shown below.
Place the AS-FDR14 Feeder onto the RS-140 Feeder Stand and position it at the input side of the Printer, as shown
below.

Connecting the Optional Feeder to the Printer

An appropriate Feeder Interface Cable must be attached between the printer and feeder, as shown below, so that
the printer can stop/start the feeder appropriately.
The feeder interface does NOT control feeder speed. The operator must manually adjust the speed of the feeder to
be slower than the printers transport speed. A gap of approximately one inch or more should be present, between
each piece of media as it feeds under the print units. If the speed of the feeder is set too fast, media will over-lap
as it feeds and cause jams in the printer.

Printer Connection Feeder Connection

Please use the appropriate cable (listed below) to connect the printer to your feeder.
FEEDER INTERFACE CABLES
PART # DESCRIPTION
*97E-500-193 AS-FDR14 Feeder to AS-850 Printer
35E-500-196 AS-FDR14 Feeder to TA-20 Tabber, and AS-850 Printer
35E-500-194 AS-FDR14 Feeder to TA-30 Tabber and AS-850 Printer.
* Cable included with printer.
NOTICE:
The above Feeder Interface Cables were originally made for use with the AS-980 (Envelope Imager XT3.0)
printer and FDR12 (EasyFeed 120) feeder, so they may be tagged as such. However, the above cables are also
compatible for use with the AS-850 printer and FDR14 (EasyFeed 140) feeder.

11
SECTION 2
INSTALLING PRINTER

Install Printer Driver

Download the latest Printer Driver from the Printer manufacturer's website. Make sure the printer is powered-up.
Make sure the desired interface connections have been established between printer and computer.
• If you wish to use the wired Network (LAN, Ethernet) connection, see “Network Settings” to establish this
connection before installing the Printer Driver.
• If you wish to use the Wireless connection, see “WiFi Setup” to establish this connection before installing
the Printer Driver.
• The Printer can be connected to a USB 2.0 or USB 3.0 port. The USB 3.0 connection is preferred, because
it is faster. See “How to identify USB 3.0 Cables and Connections” for more information.

1. Open the downloaded Printer Driver Folder:

Select and double-click “Setup.exe”.
2. “Add, Update or Delete Printer” window opens.
Click “Add New Printer”.
Click Next>.

3. The “Connect Printer” window opens. Make sure the

Printer is plugged in, powered up and the desired
communications cable USB, wired Network (Ethernet,
LAN) or Wireless connection has been established.
Click “Yes” to continue.

4. The Driver installer should auto-recognize established

connections and present a “Setup” window asking
“Do you want to install AS-850(L2R) on ...”.
If more than one connection has been established, the
installer will identify the fastest connection and present
this choice to you first.
Click on “Yes” to accept this choice.
Click on “No” to use a different choice.
NOTE: The AS-850 Printer is available as a left-to-right or right-to-left operating model.
Be sure the appropriate model, reflecting your printer, is presented/selected. If “L2R” appears after AS-850
this indicates a left-to-right model. If “R2L” appears after AS-850 this indicates a right-to-left model.
If the Driver installer doesn’t present the appropriate model, please contact your service representative.

12
 SECTION 2
INSTALLING PRINTER

5. The Driver will load and the next

screen allows you to “Name Your
Printer”. Unless another printer has
the same name on your system or
network, ignore this step and click
Next>.

6. Click Finish to complete

the installation.
7. In “Devices and Printers” check that
Printer is available and active.

TIP: If you plan to Print Test Page from the

driver, please be sure to select the appropriate
paper size. If the paper size (length in direction
of feed) does not match the physical length of
the media you are using, the printer may feed
one or two pieces, then stop and display
“Double Feed”.

13
SECTION 3
OPERATING PRINTER

SECTION 3 – Operating Printer

Install Inkjet Cartridges (Printheads)
Printer can accommodate up to eight Proprietary EASYInk Cartridges.
See the section titled “Supplies - Compatible Inkjet Cartridges” for a list of compatible inkjet cartridges.
See the section titled “Solvent Ink Cartridge Use & Care” for guidelines on using Solvent Inks.

CAUTION
For continued protection against possible fire, use only authorized Ink Cartridges.
40mL max ink for each cartridge. Flashpoint shall be > 93.3C per Material Safety Data Sheet.

To install Cartridges:
CAUTION
Damage to Ink Carriage and or electronics can occur if you insert or
remove Cartridge at too steep of an angle. Cartridge foil may be Foil Torn
damaged/torn by strong contact with pogo-pins, within Pen Stall,
during install/removal of Cartridge.

1. Wear protective gloves, for safe handling of ink cartridges.

2. Remove new Inkjet Cartridge from packaging.
Remove protective tape or clip from Cartridge Nozzle Plate.
Take care not to touch Cartridge contacts or Nozzle Plate with bare
hands.
3. Clean Cartridge nozzles (Nozzle Plate) as described in the appropriate
section for the type of ink (solvent or water-based) that you are using.
See sections titled “Ink Cartridge Care – Water Based Ink” and “Solvent
Ink Cartridge Use & Care”.
4. Open Latch Lever fully. TIP: You may need to move Print Unit away
from sidewall of printer to allow room for Latch Lever to open fully.
5. With Cartridge Nozzle Plate pointing down, gently place Cartridge into
Pen Stall with cartridge as up-right as possible.
6. Push down, gently, on Cartridge until it bottoms out in Pen Stall.
Do NOT push Cartridge towards Latch.

14
 SECTION 3
OPERATING PRINTER

7. Carefully Close Latch Lever – to secure Cartridge.

The Latch Lever is designed to swing the cartridge
into proper alignment with the pogo-pins
(contacts) as it is closed.
DO NOT force Latch Lever closed.

TIP: Opening and Closing Latch may fix a contact

problem between pogo-pins and cartridge
contacts, due to misalignment.
8. Repeat the above Steps for remaining Cartridges.

Setting Up the Media Transport System

Media Side Guide and Transport Belt Adjustment
1. Loosen the Side Guide Securing Knobs and slide the Media Side Guides [1] apart.
Center the Media Hold-Down Strap [2] over the wide, center transport belt.

2. Reposition the Outer Transport Belts so they accommodate the width of your media.
The Outer Transport Belts can be moved by running the printer (putting the printer in Paper Feed mode)
then sliding the belt guide adjusters, located under the entrance end of the printer, as shown below.

Belt Guide Adjusters

(As viewed from under printer)

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SECTION 3
OPERATING PRINTER

3. Slide one piece of media, centered, in the entrance end of the printer, as shown below.
Adjust the Media Side Guides to the width of the media, plus 1/32” (0,8 mm).

IMPORTANT!
The two Outer Transport Belts should be adjusted so they ride over the bottom lip of the Media Side
Guides and are positioned very close the Media Side Guides, but not rubbing against them, as shown
below.

4. Position the Media Hold-Down Strap [2] so that it helps hold the media down, as shown below.

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 SECTION 3
OPERATING PRINTER

Media Thickness Adjustment

1. Position the Exit Pressure Roller Assembly
towards the side of the printer, so it is out of the
way.
2. Turn Media Thickness Knob [A] fully clockwise to
raise the Printhead Carriage to its highest
position.
3. Slide a piece of media [B] under Printheads 7, 8.
Tip: Be careful not to slide media in too far. You
don’t want media to be positioned under any of
the Pressure Rollers.
4. Adjust the Media Thickness Knob [A] counter-
clockwise until the bottom of the Print Unit just
touches the media. Then remove the media.
Tip: If the media cannot be pulled out easily,
from under the Print Unit, turn Media Thickness Knob counterclockwise until media [B] can be pulled
from under Print Unit with only a slight drag.

NOTE: These are initial settings. It may be necessary to adjust the Media Thickness Control to optimize
print quality. Make a note of the knob position for future reference for that media.
5. Position the Exit Pressure Roller Assembly so it rides on the media.
Tip: To prevent smearing, make sure that Exit Pressure Roller does not track over any printed information.
6. Turn Printer ON.
7. Test feed media by pressing “Test Feed” on the Quick Menu Touchscreen.

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SECTION 3
OPERATING PRINTER

Position Print Units

1. Loosening locking screw(s) [A].

2. Position Print Unit(s) as needed to achieve the desired print
locations on Media being fed.

TIP: Raise the Print Carriage (Media Thickness) to make it

easier to move the Print Unit.
3. Secure locking screw(s) [A]
Tip: A Print Area Indicator is attached to the exit side of
each Print Unit. These are useful when trying to achieve the
desired print position for each Print Unit.

Print Range – AS-850 (L2R)

The sketch below shows the range of each Print Units movement on the AS-850 (left to right feed) printer.
It also indicates the “No Print Zones” (unreachable print areas) when feeding Media that measures the maximum
Media width 15” W (381mm W).
The example below represents a Media size of 15” Width x 17” Length (381 mm W x 431,8 mm L) (in direction of
feed).
When feeding Media measuring 12.75” (304,8 mm) wide, or narrower, it is possible to position Print Unit 3 (Heads
7 & 8) to print anywhere within the width of the Media.
NOTE: The maximum Media size for the AS-FDR14 (EasyFeed 140) Feeder is 14”W x 17”L (355,6 mm W x 431,8 mm
L).

1.25”( 31,75 mm) NO PRINT ZONE

MAX PRINT RANGE: 12.75”( 323,85 mm)

PRINT UNIT 2
8
11.75” (298,45 7
mm)
VERTICAL
RANGE
PRINT UNIT 3
12.75” (323,85
6 mm)
VERTICAL
5 RANGE
PRINT UNIT 1 4
11.75” (298,45
mm) 3
VERTICAL
RANGE

2
1

1” (25,4 mm) NO PRINT ZONE MEDIA 15” W x 17” L (381 mm W x 431,8 mm L)

AS-850 (L2R) MEDIA FEED DIRECTION

18
 SECTION 3
OPERATING PRINTER

Print Range – AS-850R (R2L)

The sketch below shows the range of each Print Units movement on the
AS-850R (right to left feed) printer.

The example below represents a Media size of 15” Width x 17” Length (381 mm W x 431,8 mm L) (in direction of
feed).
It also indicates the “No Print Zones” (unreachable print areas) when feeding Media that measures the maximum
Media width 15” W (381mm W).
When feeding Media measuring 12.75” (304,8 mm) wide, or narrower, it is possible to position Print Unit 3 (Heads
7 & 8) to print anywhere within the width of the Media.
NOTE: The maximum Media size for the AS-FDR14 (EasyFeed 140) Feeder is 14”W x 17”L (355,6 mm W x 431,8 mm
L).

1” (25,4 mm) NO PRINT ZONE

MAX PRINT RANGE: 12.75” (304,8 mm)

1
2

PRINT UNIT 1
11.75” (298,45
mm)
3 VERTICAL
4 RANGE

PRINT UNIT 3
5
12.75”( (304,8 6
mm)
VERTICAL
RANGE
PRINT UNIT 2
11.75” (298,45
mm)
7 VERTICAL
8 RANGE

1.25” (31,75 mm) NO PRINT ZONE

MEDIA 15” W x 17” L (381 mm W x 431,8 mm L)

AS-850R (R2L) MEDIA FEED DIRECTION

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Media Control Guide & Exit Pressure Roller Assembly Use

The AS-850 Printer is shipped with two accessories that can be used to help improve
how Media travels through the Print Area, under the Print Units and exits the printer.

Media Control Guide [A]

Exit Pressure Roller Assembly [B]

If Media feeds and exits without issue (without jamming, skewing and with little to no
image distortion) then these accessories can be removed or repositioned so they are
out of the paper-path.

Install and position the Media Control Guide [A], so it holds-down the Media, if any of
the following issues are occurring:
• Media is lifting and touching/smearing the wet image printed by the first Print Unit (Heads 1, 2).
• Media is catching and or skewing as it travels under the middle Print Unit (Heads 3, 4, 5, 6).
• Media is catching or skewing as it enters under the last Print Unit (Heads 7, 8).

TIP: The additional pressure from the Media Control Guide can also help to improve media contact with belts.

Install and position the Exit Pressure Roller Assembly [B], so it contacts the Media, if any of the following issues
are occurring:
• Media is turning/skewing as it exits Printer.
• Printed image is distorted, due to Media hesitation or skew.

TIP: To avoid offset and smudging of images, position accessories to avoid contact with wet images.

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Feeder Setup, AS-FDR14 (EasyFeed 140) - optional

Please refer to the Operations Manual that came with the Feeder, for Feeder setup and operating instructions.
Positioning the Feeder and Media Input
Place the AS-FDR14 (EasyFeed 140) Feeder onto the RS-140 Feeder Stand and position it at the input side of the
Printer, as shown below.
The Feeder in normally positioned so it is centered on the input of the printer.
However, it is OK to move the Feeder, to fine-adjust media alignment with the input of the Printer.
Media must enter between the Printer’s Left and Right Media Side Guides, as shown below.

Operational Sequence:
1. Set Feeder’s Speed Control Dial to zero (lowest setting).
2. Set Feeder’s “Stand Alone” switch to zero (0), so Printer can control (start/stop) Feeder.
3. Turn Feeder Power ON.
4. Send job to Printer.
NOTE: Printer transport will automatically start if “Automatic Feed Start” is selected in “Printing
Preferences”. Press PAUSE, on Printer, to stop Printer transport.
5. Set desired Printer Belt Speed.
6. Press RUN, on Printer, to start Printer transport.
7. Slowly increase the Feeder Speed, using the Feeder’s Speed Control Dial.
Adjust Feeder speed to desired setting. Make sure you have at least a 1-2” (25,4 - 50,8 mm) gap between
pieces of Media.
8. Feeder start/stop can now be controlled by Printer.
For example, pressing PAUSE on Printer will stop Feeder. Pressing RUN on Printer will start Feeder.
NOTES: Printer does NOT control Feeder speed. If you change the Belt Speed on the Printer you will need to
go through the above sequence again. When you press RUN on the Printer, there will be a small delay in
Feeder start to allow the Printer transport to get up-to-speed. When you press PAUSE on the Printer the
Feeder will stop immediately but Printer transport will continue for a few seconds to clear Media from Printer.

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IMPORTANT:
• Make sure the appropriate Feeder Interface cable is attached between Printer and Feeder.
• Make sure Feeder’s “Stand Alone” switch is set to zero (0), so printer can control (start/stop) Feeder.
• Make sure Feeder’s transport speed is set slower than the Printer’s transport speed, in order to generate
at least a 2”( 50,8 mm) gap between pieces.

Using the Touchscreen

The Touchscreen turns ON after the Printer’s Main Power Switch is Turned ON.
NOTE: It takes about 60 seconds, after the Printer is switched ON, for the Printer to fully initialize.
By default, the Touchscreen will turn OFF (go into sleep mode) if it isn’t pressed for 60 minutes.
Touch/tap the Touchscreen, or press a Printer Control Panel key, to wake the Touchscreen.

Use the Touchscreen and/or Printer Control Panel keys to access various functions that help you control or
customize Printer operation.
BASIC TOUCHSCREEN INFORMATION
Green Arrow (Back): Tap or press to return to the previous
screen.
Help Icon (Life Preserver): Tap or press the icon to open a
short description of the features found on that screen.
Cleaning: See “Cleaning the Touchscreen” in the
Maintenance section.

TOUCHSCREEN KEYBOARDS
Use the Touchscreen Keyboards when entering or editing
information in entry boxes in features such as Network Settings.
The appropriate keyboard opens when you tap on an Edit Box
and/or tap within a data entry box on the Touchscreen.
• “C” to the left of the white entry box clears the box.
• “Arrow” to the right of the white entry box deletes last
character entered.
• Press “Enter Arrow” on lower right of keyboard to save
your entry.
• Press “Up Arrow” to toggle between upper and lower
case letters.
• “SP” is the Space Bar.
• “123” opens the numeric keyboard.
• “#+=” on the numeric screen opens the symbols
keyboard.

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MAIN MENU
Tap or press the icons to access features built into the Printer and to customize Printer operation.
Print Image: Select, Import or Delete an image.
Imported images are stored within printer. You can Print
stored image or Merge stored image with next job.
Printer Setup: Set Printer parameters to adjust the
Printer to suit your needs.
Tools: Run Ink Cost Estimator, Ink Status, Diagnostic
tests, Network, and Screen Calibration.
Print Data: Displays information about the job printing.
Test Print: Prints a test page using current adjustments
and print parameters to check printing quality and
Printhead alignment.
Info: Displays information about the Printer. Model Name, BIOS version, Piece Counts, Port(s) in use, etc…

NOTICE: The Main Menu is not accessible when there is job data present in the printer.

PRINT DATA Screen

Shows information about Job that is currently printing.
Low Ink: Indicator appears when ink is running low (5%
or less).
Data Buffer: Indicator shows data buffer condition.
Red -No job data loaded. Green -Job data loaded.
Flashing -Job data loading.
Merge Image: Indicates Merge Image status.
OFF -No Merge Image selected/loaded.
Green -Merge Image selected/loaded. When Job is sent,
each record in the Job will be printed along with the
selected Merge Image. See “Print Image” for details on
loading and selecting a Merge Image.
Merge Clear Button: Press to clear the Merge Image (stop image merge process) and continue printing
without having to cancel the job.
Printing Rate: Shows how many pieces are printing per hour. Also displays the Speed (ips) and Print Quality
(dpi) set for the print job.
NOTE: A technician can select “units of measurement” (English/Metric, Inches/Feet) within Service Mode.
Counter: Shows the number of pieces run for a particular job or accumulated jobs (continuous batch
counter).
NOTE: “Continuous Batch Counter” can be enabled or disabled from Printer Preferences Menu.
Use Reset Button, inside Counter box, to reset the counter to zero (0).
Speed: Shows print speeds (1-4) available for a print job. Available speed selections will vary with Print
Quality. 150 DPI = Speed 1,2,3,4. 200 DPI = Speed 1,2,3. 300 DPI = Speed 1,2. 600 DPI = Speed 1
Cancel: Cancels a paused print job.
Pause/Print: Press to print a job, pause a running job, or to restart a paused job.
NOTE: You can also perform these functions using the PAUSE/RESUME KEY on the Control Panel.

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INFO Screen
Displays information about the Printer.
Model Name: Printer model.
BIOS version: Current version of firmware installed.
Max. Printheads: Max number of Printhead positions.
number = printhead installed in this position
x = printhead missing or unrecognized
Firmware Notice: Displays firmware status.
Press the “CLEAR” button to remove the notice.
Clock: Displays current time (hh:mm:ss.ms)
Cartridges used (non-resettable): Total number of ink
cartridges emptied by the Printer.
Jobs: Total number of jobs run on the Printer since last power-up or Restart. Does NOT include internal
Images or Test Prints; except for Purge First Piece.
Pieces:
Lifetime (non-resettable): Total number of pieces that have been printed by the Printer. Includes internal
Images, Test Prints and Test Feeds.
Session: Total number of pieces printed by the Printer since last power-up or Restart. Does NOT include
internal Images or Test Prints; except for Purge First Piece.
Port(s) in Use: Displays which Printer ports are enabled (available for use). If an active wireless connection is
currently established, its name will also be displayed.
NOTE: A technician can disable or enable Printer Ports from the “Service Menu”. Disabling unused Ports may
speed Printer boot-up process.

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PRINT IMAGE Menu

Pressing the Print Image icon on the Main Menu opens the
Print Image screen. Select Import to store an Image.
Imported images are stored within printer. You can then
Delete stored image, Print stored image or Merge stored
image with next job.
File Info: Displays current jobs/images in the Image
Library including printing parameters. Use the arrows
to scroll through and select stored images from the
Printer Image Library. Press the “content view” button,
located at bottom left-hand corner, to simultaneously
display up to four stored images.
Import: Puts the Printer in mode to accept and store an image. See “Print Image – Import” for details.
Print: Opens the Print Image Set-Up screen. See “Print Image – Set-Up” for details.
Delete: Deletes the selected stored image from the printer and Printer Image Library.
See “Print Image – Delete” for details.

PRINT IMAGE – FULL SCREEN PREVIEW

Tap or press the Image on the Print Image, Print Data or
Reprint screens [A]. Image will fill the Touchscreen for easier
viewing [B]. Tap Image again to return to normal screen
view.

PRINT IMAGE – IMPORT

Printer is ready to save a new image sent from computer.
Send the image from your computer to the Printer as
a single-page job.
Image will be stored in the Printer Image Library.
Image will be saved with current printing parameters
(Page Size, Print Quality).

IMPORTANT: If you plan to Merge a stored image with a Job,

you must match Page Size and Layout of Merged Image and
Job. In addition, the stored image you plan to Merge must
have been sent/saved at 600 DPI. The printer will NOT allow
you to Merge a stored image that was sent/saved at 150, 200 or 300 DPI.

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PRINT IMAGE – DELETE

Use this feature to permanently delete Stored Image(s) from
the printer and Print Image Library.

Press BACK to cancel this process and return to previous

screen.

PRINT IMAGE – SET-UP

Pressing the Print icon on the Print Image screen opens the Print Image Set-up screen.
Once an Image is loaded, the image name and dpi it was sent at are displayed at the top of the screen.
Counter: Enter the number of copies to be printed.
Printer counts down from the number set on the
screen. Reset button (inside Counter box) resets
Counter to 1.
Speed / Print Quality: Shows Speed in inches per
second (ips) and Print Quality (dpi) for the current
print job.
NOTE: Print Quality is determined by the Print
Resolution set in the image or print job.
Speed Selection: Shows the speed selections
available for a particular job. (1=Slowest; 4=Fastest)
NOTE: Available SPEED selections are determined by the Print Resolution (print quality) of the stored
Image that was selected (150D = Speed 1,2,3,4. 200D = Speed 1,2,3. 300D = Speed 1,2. 600D = Speed 1).
Print: Press to print the selected stored Image.
Merge: Press to Merge selected stored Image with the next Job that is sent to the printer.
TIP: If the Merge button is grayed out, the stored
image you selected was not sent/saved at 600 DPI.
The printer will only Merge stored images that
were sent/saved at 600 DPI.
The Print Data screen will open and the Merge
Image indicator will turn green.
The Print Data screen allows you to
Pause/Print/Cancel and monitor the status of the
Job. See “Print Data” for details on how to use this
screen.
Send the Job to the printer.
The Image you selected will be Merged and printed along with each record from the Job being printed.
NOTE: Available SPEED selections are determined by the Print Resolution (print quality) of the stored
Image that was selected (150D = Speed 1,2,3,4. 200D = Speed 1,2,3. 300D = Speed 1,2. 600D = Speed 1).

IMPORTANT: To merge stored Image with a Job, the stored Image must have been sent/saved at 600 dpi.
Job must match Page Size and Layout of Merge Image. After job is complete, the Merge Image feature is
automatically deactivated.

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PRINTER SETUP Menu

Pressing Printer Setup on the Main Menu opens the Printer
Setup screen. Features on this screen allow you to set Printer
parameters to adjust the Printer to suit your needs.
Ink Type: Displays the Ink Types loaded in each of the
HEAD positions. Only authorized Ink Cartridges will
display. Selecting an Ink Cartridge, in a particular HEAD
position, provides access to the Edit option.
Printer Preferences: Use to select and set preferences.
Language: Select the language the Printer Touchscreen
will display.
Horizontal Alignment: Use to fine-tune the horizontal (side-to-side) alignment of an image printed between
adjacent Printheads.
Vertical Alignment: Use to fine-tune the nozzle/image overlap between adjacent Printheads.
Factory Default: Returns the Printer Setup to factory default settings.

INK TYPE Menu

Over time, the ink characteristics within a particular ink cartridge may change. If a particular ink cartridge isn’t
firing well (such as faded or fuzzy print), you can try to increase the Boost voltage to improve print performance.
Once entered, the Printer memory will recall this information even if the individual cartridge is removed and
reinstalled in this Printer at a later time or in a different HEAD position.
Pressing Ink Type, from the Printer Setup screen, opens the
“Select Ink Type” screen.
Press Up or Down Arrow to display the Ink Types currently
installed in other HEAD positions.
NOTE: Only authorized Inkjet Cartridges will be recognized
by the Printer. See section titled “Supplies – Compatible
Inkjet Cartridges”.
Tap on the desired Ink Cartridge (HEAD position) that you
would like to Edit.

Edit Ink Type (Paper & Pencil icon): Tap to open the Edit Ink
Type screen.
Tap the Boost entry box to open the Numeric Keyboard to
increase the voltage on the selected Ink Cartridge.

Max: Maximum Boost voltage that can be applied to

cartridge. This is based on the Ink Type.

Press …BACK to return to the previous screen.

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PRINTER PREFERENCES Menu

This menu is also available by pressing Quick Menu key on
the Control Panel.
Press >>> to go to Next screen.
Press <<< to return to the Previous screen.
NOTICE: Some Printer Preference features are not accessible
when there is job data in the printer.
Purge First Piece: By default, this feature is ON.
When a job is received the Printer will feed and print a
purge pattern, to clear inkjet nozzles. Then, after a short pause, it will start feeding and printing the job.
Turn this feature OFF if you don’t want a purge pattern automatically printed, before the first piece of the job
is printed.
Select = Purge First Piece ON.
Deselect = Purge First Piece OFF.
Automatic Feed Start: By default, this feature is ON. When a job is received, the Printer will automatically
start feeding and printing. Turn this feature OFF to use the Print button on Touchscreen (or Pause/Resume
Key on Control Panel) to start feeding and printing.
Select = Auto Feed Start ON.
Deselect = Auto Feed Start OFF.
Keep Nozzles Alive: Since the nozzles used to print ascender and descender sections of characters are not
fired as frequently as other areas, this may result in missing sections of some
characters (examples: g, j, p, q, y). This feature can be used to help reduce dehydration
of nozzles that are used to print ascender and descender sections of characters.
Select = Keep Nozzles Alive ON (spitting occurs). A sequence of dots will be printed
across the media surface.
Deselect = Keep Nozzles Alive OFF (no spitting).
Pull-down List: Select the spitting frequency: 1x, 2x, 4x (default), and 8x.
The lower the selection value, the more frequently nozzles (dots) are fired (spit) onto the media in the areas
identified by the printer to be possible ascender or descender positions.
Selecting 600 dpi Test spits both rows of printhead nozzles, in sequence, creating a pattern of diagonal lines
on each piece of printed media. This test pattern may be useful when troubleshooting nozzle-firing issues,
but it would not be desirable to use during live printing.
Tray Break: Set how you want printer to react when it receives a Tray Break command from the software
application. Select “Tray Break” to use this feature.
Edit box = Select and set the Feeder Stop (number of
seconds feeder should pause) or Select the Conveyor
Gap.
Feeder Stop: Select and set the countdown timer to
pause/stop the feeder, for x number of seconds, when
the printer receives a Tray Break command.
Enter time in seconds (1-60).
Conveyor Gap: When this feature is activated, Printer
responds to the Tray Break command by sending a
signal, to an “interfaced” conveyor, to momentarily
speed-up. This creates an obvious gap between end of one set of pieces and beginning of the next. Enter the
distance between the Media Sensor and the Conveyor. The Printer sends a delayed signal to the “interfaced”
conveyor, based on the distance value set for “Conveyor Gap”, and continues to print/feed.
NOTE: At the time of publication, an “interfaced” conveyor was not available.

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NOTE: Use the <<< (Previous) or >>> (Next) buttons, located at the bottom of the PRINTER PREFERENCES
screen, to access additional Printer Preferences features.

Continuous Batch Counter: Allows operator to select if

they want the counter, on the Print Data screen, to
automatically reset to zero with each new job that is
received or not (add job counts together).
Unchecked = Batch Counter resets before each job.
Checked = Batch Counter will not reset before each
job.

Feeder Delay: Used to lengthen the time between

pieces being printed and ejected from printer.
(Example: Printing multiple copies of a stored Print
Image that requires longer drying time before next
piece drops onto previous piece.)
NOTE: This feature applies only to internal Test Prints
and Print Images within the Printer such as Test Print,
Purge Print and Print Image stored in the Printer Image
Library. When printing a Job from your software
application, use the Printer Drivers “Feed Delay”
feature.
Unchecked = No Feeder Delay.
Checked = Feeder Delay activated.
Edit Box: Set the amount of time the Feeder will pause in tenths of a second when printing internal Test
Prints and Print Images.

Printer Sleep: Used to select if you do or do NOT want

printer to go to “sleep” when it is not being used.
Unchecked = Printer will never enter “sleep mode”.
Checked (default) = Printer will enter “sleep mode”
after it has sat idle for 60 minutes (default value).
TIP: Value can be adjusted, by a technician, via the
Service Menu, Sleep Timeout feature.
With this feature enabled, you can choose which
port(s), if any, will automatically “wake” printer from
“sleep mode” when data is received.
No Data = Printer will not “wake” when data is received.
USB Data = Printer will “wake” when data is received on USB port.
LAN Data = Printer will “wake” when data is received on LAN (wired or wireless) port.
USB/LAN Data (default) = Printer will “wake” when data is received on USB or LAN (wired or wireless) port.

NOTE: Use the <<< (Previous) button, located at the bottom of the PRINTER PREFERENCES screen, to access
additional Printer Preferences features.

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SELECT LANGUAGE Screen

Select the language that the Printer Touchscreen will display.

FACTORY DEFAULT Screen

Restores most adjustments and settings to factory settings.

Press …BACK to return to Cancel and return to previous

screen.

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HORIZONTAL ALIGNMENT Screen

Adjusts offsets of individual Printheads (ink cartridges) to fine
tune horizontal positioning of the printout. By doing this the
operator can improve the horizontal alignment of images
that are split between adjacent Printheads.
TIP: Horizontal print alignment will never be perfect from
media leading edge to trailing edge. Alignment characteristics
will vary from piece to piece and application to application.
Therefore, when possible, position data in software
application (design screen, layout) to avoid splitting
text/images between adjacent Printheads.
Horizontal Alignment is also accessible by pressing the Quick Menu key on the Control Panel.
Heads (1-8): Align individual Printheads (side-to-side) ±100. Each step is 1/1000 of an inch increment.
To use: Select the desired Printhead. Move the bar in the desired direction by pressing the directional arrows.
Reset: Horizontal alignment resets to 00.0 (default).
Test Print: Prints a test page using current adjustments and print parameters to check printing quality and
Printhead alignment.

NOTICE: The Horizontal Alignment feature is not accessible when there is job data present in the printer.

VERTICAL ALIGNMENT Screen

By design, the Printhead (ink cartridges), within a Print Unit,
are purposely overlapping by a few nozzles. This feature
allows the operator to control how many of the top nozzles,
for each printhead, are enabled or disabled; in order to
remove any overlap or gap, in the printout, between
adjacent Printheads.
Vertical Alignment is also accessible by pressing the
Quick Menu key on the Control Panel.
Heads (2-8): Adjust individual Printheads ±12.0
Each step is 1/1000 of an inch increment.
NOTE: You can NOT adjust the vertical alignment of HEAD 1, since this is the reference position.
To use: Select the desired Printhead. Move the bar in the desired direction by pressing the directional arrows.
Reset: Vertical alignment resets to 0.0 (default).
Test Print: Prints a test page using current adjustments and print parameters to check printing quality and
Printhead alignment.

NOTICE: The Vertical Alignment feature is not accessible when there is job data present in the printer.

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TOOLS Menu
NOTICE: The Tools Menu, and its menu features, are not
accessible when there is job data present in the printer.

Press Tools icon on Main Menu to open the Tools screen.

Estimator: Select to set up an Ink Cost Estimate for a
particular print job. The Printer runs, but does not print
a preset sample number of pages (up to 50 pages) of
the job to be printed. (Set the number of pages in the
Print Driver.) The Estimator then determines the
estimated ink cost for the entire print job.
Ink Status: Select to view the percentage of ink left in
the ink cartridges and the estimated number of prints remaining for each cartridge at a selected resolution,
based on last page printed.
Diagnostic: Select to run diagnostic tests on key Printer systems and components.
Network: Select to set up and connect to a Network (wired, wireless) and edit Time Server.
Screen Calibration: Set the touch pressure (sensitivity) desired to activate the Touchscreen.
Sleep In: Displays a countdown timer showing how much time is left before the printer enters “sleep” mode
and the display goes dark. Tap to reset the countdown timer.

INK ESTIMATOR Screen

This tool estimates the total ink cost of a job, using a
sampling of the print job, without feeding or printing.
NOTICE: This feature is provided for estimation purposes
only. No guarantee of accuracy is expressed or implied.
Actual values are likely to be different than Estimated values.
Ink Cartridge Cost: Tap/press the entry box to enter the
cost of a single ink cartridge.
Number of Pages: Tap the entry box to enter the total
number of pages in the entire print job.
TIP: Enter total number of pages in job, not the size of
the “sampling” that you will be sending.
After entering the above values, Tap or press
Start Estimation Mode.
Press Cancel if you want to cancel this process.
Then send a “sampling” (up to 50 pages) of the job.
NOTE: Estimation is more accurate if you send 50 pages.
TIP: Before sending job “sampling”, it is recommended that
Purge First Piece be turned OFF. This will use less ink and
increase the accuracy of the estimate. In addition, be sure to
set the desired Print Quality in the Printer Driver.
As the printer receives each page of the job “sampling”, it
will display its progress (Processing Page).
After the printer finishes receiving and processing the job
“sampling”, it will display the following.
Estimated Ink Cost - based on the “Ink Cartridge Cost”,

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“Number of Pages” and the job “sampling” that was sent.

INK STATUS Screen

Shows the percentage (%) of ink remaining in each Ink
Cartridge (HEAD#) and the estimated number of prints (LIFE)
remaining at a selected print quality (resolution).
Select a Resolution from the choices (150, 200, 300, 600) on
the right-hand side of the screen.
NOTE: Estimation is based on the last page printed.
“---------” or “??????” = Missing or Unauthorized Cartridge
See section titled “Supplies – Compatible Inkjet Cartridge” for
a list of authorized Inkjet Cartridges.
TIP: If an “authorized” Cartridge is installed, try opening and closing the Latch Lever.
If issue continues remove, clean and dry cartridge contacts. Then re-install Ink Cartridge.
If issue continues, replace Ink Cartridge. Report Ink Cartridge problems to your service representative.
Ink Status is also accessible by pressing the Quick Menu key on the Control Panel.

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DIAGNOSTICS Screen
Use to help troubleshoot and identify Printer issues by
running tests on Printer components and systems.
Use selections (1, 2, 3, 4), at bottom of screen, to control
speed (1 = slowest, 4 = fastest).
CAUTION: Printer transport will run and printer will feed
when TEST is activated. If media is present, it will be fed.
Before pressing “TEST”, please be sure that printer has been
properly setup to feed the media you plan to use.
Press “TEST” to start the diagnostic cycle. Button will change
to “STOP”.
Press “STOP” to stop the diagnostics cycle.
Sensor (Media Sensor indicator): Use to test Media Sensor. With at least one piece of media loaded, press TEST to
activate diagnostics cycle. SENSOR indicator should turn ON (green, interrupted) as media passes through media
sensor and OFF (not interrupted) when no media is present at media sensor. Press “STOP” to end test.
TIP: If Sensor condition does not change as media feeds through the sensor; Stop Test. Shutdown and Power OFF
the Printer and clean the Media Sensor. Then Re-test.

Encoder (count & indicator): Use to test the transport systems Encoder signal. Remove media from system. Press
TEST to activate diagnostics cycle. Indicator should turn from RED to GREEN if there is any Encoder activity
detected. Encoder value (count) should also increment as transport turns. If Indicator stays RED, while transport
system is turning, then there is a problem with the Encoder signal. Press STOP to end Test. Contact tech support.

Piece Length: Use to check accuracy of media transport. First, verify that “Clutch w/Sensor” is selected (checked).
With one piece of media loaded, press TEST to activate diagnostics cycle. After feeding one piece of media, verify
that the piece length was measured accurately (+ - 0.1”/ 2,54 mm). Press STOP to end Test.
If the piece length measured longer than the actual piece length, the media is probably slipping or hesitating as it
feeds. In this case, check/adjust the Sheet Separators and Media Thickness settings.
If the media feeds through, but no piece length is displayed, check the Media Sensor and the Encoder.
TIP: An accurate Piece Length value also indicates that the Media Sensor and Encoder are performing properly.

Piece Count: Counts the number of pieces of media that have been fed during the current diagnostics test session.
TIP: If there is a problem with the Media Sensor, the Piece Count will not increment as media is fed.

Transport (speed): Use to check system transport speed. Shown as inches per second (IPS), in above image.
TIP: If there is no Encoder signal, there will be no Transport speed measurement.

Clutch (signal indicator): Displays status of the Clutch activation signal.

OFF = Clutch not activated. ON (green) = Clutch activated. Feed rollers should be turning.
TIP: If Clutch signal is ON (green) and transport system is turning, but feed rollers are not turning, this may indicate
a problem with the Clutch, Clutch signal/connection or other Feeder components. Contact tech support.

Clutch w/Sensor (check box): Select how the Clutch is activated during Diagnostics Tests.
Unchecked – Remove media from system. Press TEST. The transport system will run and the feed roller Clutch will
be activated (ON/OFF) using an automated routine. Do NOT feed media during this test.
Checked: Loaded media. Press TEST. The transport system will run and media will be fed with a short pause in-
between each piece. As Media Sensor is interrupted, by the media, the Clutch will be deactivated; stopping
additional pieces from feeding. Once media passes the media sensor (sensor not interrupted), the Clutch will be
activated and another piece will be fed. This process will continue until you press STOP or run out of media.

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NETWORK SETTINGS Menu (NETWORK & WIRELESS CONNECTION SETUP)

Press the Network icon on the Tools screen to open the Network Settings screen.

NETWORK SETUP
Select Network Setup to enter the settings for connecting the
Printer to your network. Enter the Printer Name, IP address,
Subnet address, Gateway address, DNS #1 and DNS #2 and
select or deselect DHCP as needed. .

NOTE: It is strongly suggested to turn OFF (uncheck) DHCP

and enter a “static” IP Address, to avoid unwanted changes to
the printers IP address and loss of Printer Driver
communication.

WIRELESS CONNECTION SET-UP

Press the Network icon on the Tools screen to open the
Network Settings screen. Make sure the Wireless connection
antenna (included) is connected to the Printer's Wireless
connection port.
1. Select “WIFI”.
2. Select the desired Network from the list of
“WiFi Networks”.
3. Enter User ID and Password. Click OK.
4. Screen will show if you are connected to the
Network. If connection fails, try again. Check that you
are connecting to the correct Network. Check User ID
and Password.
5. Click Disconnect to end connection.

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WIRELESS STATUS
Once a Wireless connection has been established, this screen
displays information about the wireless network connection.
The information on this screen if provide for reference
purposes only. It will display the values for the current
Wireless connection. You can NOT change any of the values
on this screen.

HOW TO OBTAIN MAC ADDRESS

NOTICE: Separate MAC addresses are broadcast on the Wired
and Wireless ports.

A decal, with the printer’s MAC addresses (Wired and

Wireless) should be attached to the printer frame, near the
Ethernet port.
If this information is not present, or you want to verify that
the information on the decal is correct, please contact your
Service Representative. Wired and Wireless MAC addresses
can be obtained from the Service Menu, “Ports Enabled”
feature.

TIME SERVER (DATE AND TIME)

Displays the IP address of the Time Server being used and/or
the Time Server's network name.

TOUCHSCREEN CALIBRATION
Adjust the touch pressure (sensitivity) needed to activate
functions on the Touchscreen.
Lower percentage = less pressure, more sensitive.
Higher percentage = more pressure, less sensitive.
Follow instructions on the screen to perform the calibration.
Time Remaining counts down the 15 seconds given to
complete each step. A screen message informs you if the
calibration succeeded or failed.

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Control Panel Keys

1 3

2 4

QUICK MENU KEY – Allows quick access to often-used Printer functions without having to scroll
through a number of screens. Test Feed/Reprint, Horizontal and Vertical Alignment, Printer
1. Preferences, Purge Print, and Ink Status.
Press Quick Menu key again to return to previous screen.
SHUTDOWN/RESTART KEY – The Shutdown Printer screen opens with the following button options:
Restart, Shutdown, USB Disconnect, Port Reset and Cartridge Initialize.
2. Shutdown button safely powers-down printer electronics.
IMPORTANT: Wait for cursor to stop blinking, or to disappear, before turning OFF Main Power Switch.
PASS-THROUGH KEY – Press to access Transport Control screen. Use to temporarily run the Transport,
3. to clear media from under the Printheads.
PAUSE/RESUME KEY – Provides a quick way to pause and resume a job at the Printer without using
4. the Touchscreen or computer. Press to start printing. Press to pause a running job. Press key again to
resume printing.

Quick Menu Key

Allows quick access to often-used Printer functions without
having to scroll through a number of screens.
Open by pressing the Quick Menu key on the Control
Panel. Press Quick Menu key again to exit the screen.
Test Feed/Reprint
Default is Test Feed. If no data is present, this button
allows you to test feed blank sheets of media.
If you PAUSE the job or there is an Error (jam or
double feed), the Test Feed button becomes
Reprint. Recover missed or misprinted pieces by
pressing Reprint. Use the arrows to go back to the
initial misprinted piece (or further back if desired) to
start reprinting. Press Print. The Print Data screen
will appear to allow you to resume printing.

Purge Print
Prints an ink pattern at 600 dpi to clear all of the ink nozzles in all of the ink cartridges.

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Horizontal Alignment
Adjust offset of individual Printheads (side-to-side)
Range: ±100 (each step is 1/1000 of an inch).
Press “Test Print” to check alignment.
Press “Reset” to set all values back to zero.
See “HORIZONTAL ALIGNMENT”, in section titled
“Using the Touchscreen”, for more details.
NOTICE: This feature is not accessible when there is job
data in the printer.

Vertical Alignment
Use this feature to disable/enable top nozzles, in
individual Printheads, to fine-adjust nozzle overlap.
Range: ±12 (each step is 1/1000 of an inch).
NOTE: You can NOT adjust the vertical alignment of
HEAD 1, since this is the reference position.
Press “Test Print” to check alignment.
Press “Reset” to set all values back to zero.
See “VERTICAL ALIGNMENT”, in section titled “Using
the Touchscreen”, for more details.
NOTICE: This feature is not accessible when there is job data in the printer.

Printer Preferences
Select and set various Printer features including Purge
First Piece, Automatic Feed Start, Keep Nozzle Alive,
Tray Break, Continuous Batch Counter and Feeder
Delay.
See “PRINTER PREFERENCES”, in section titled “Using
the Touchscreen”, for more details.
NOTICE: Some Printer Preference features are not
accessible when there is job data in the printer.

Ink Status
Shows the percentage (%) of ink remaining in each Ink
Cartridge (HEAD#) and the estimated number of prints
(LIFE) remaining at a selected print quality (resolution).
Select a Resolution from the choices (150, 200, 300,
600) on the right-hand side of the screen.
NOTE: Estimation is based on the last page printed.

See “Ink Status” in section titled “Using the

Touchscreen”, for more details.

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Shutdown/Restart Key

When the Shutdown/Restart key on the Control Panel is pressed, the Shutdown Printer screen opens.
Functions found on this screen:
Restart
Stops and restarts the Printer's software and
electronics.
See “Port Reset” if button is grayed out.

Shutdown
Safely powers-down printer by saving settings and
shutting down internal applications.
See “Port Reset” if button is grayed out.

When “Shutdown” is pressed, the Display Screen will change to a black screen with a blinking cursor, at upper
left-hand corner. Once cursor stops blinking, or disappears, it is safe to turn OFF the Main Power Switch.
NOTE: The time it takes for cursor to disappear or stop blinking may vary from 5 to 60 seconds.
TIP: After the printer has Shutdown, you must turn OFF the Main Power Switch before you will be able to
power-up the printer again.

WARNING!
Improper Shutdown may cause loss of printer settings and data
corruption, which can make the printer inoperable!

USB Disconnect
Disconnects and reconnects Printer communication with the USB Port.
Sometimes this can help to re-establish a USB connection that has been lost.

Port Reset
Clears any jobs/data being sent to the Printer.
Example: After a job is cancelled at the Printer, the remainder of the job may continue to be sent by the
computer. This may cause the Printer to become “stuck” because it can no longer read the job.
Press the Port Reset button to fully clear the job/data.

NOTE: The Shutdown and Restart buttons will be grayed-out (unavailable) if there is still data present.
If the Port Reset button is active (available), press it to clear the job/data. Then you should be able to
Shutdown or Restart the printer.

Cartridge Initialize
Use to attempt to reestablish communication between the inkjet cartridges and the Printer. If issue continues
try properly shutting down printer and verifying that compatible inkjet cartridges are being installed.
See the section titled “Supplies - Compatible Inkjet Cartridges” for a list of compatible inkjet cartridges.

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Pause/Resume Key

When running a job, you can use the Pause/Resume Key on the Control Panel to PAUSE and RESUME the
current job.
While job is printing, press this key to PAUSE the job.
Press this key again to RESUME the job.
NOTE: You can also perform these functions using the PAUSE/PLAY buttons from the Touchscreen (Print Data
screen).

Pass-Through Key

Pressing the Pass-Through Key , on the Control Panel,

opens the Transport Control screen, which allows the
Printers transport to operate without feeding additional
media from the feeder (feed section). This can be used to
eject any media under the Printheads.
Transport Speed can be adjusted using buttons 1, 2, 3, 4.
Press RUN to start the printer transport system.
Press STOP to stop the printer transport system.
To EXIT the Transport Control screen, you must press the
Pass-Through key on the Control Panel.

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Printer Driver Properties

The Printer Driver for the AS-850 works similar to other Printer Drivers for Windows®. It does contain some
features that are unique to this printer. The Driver properties/features are explained below.
The following information is valid when using FlexSystems driver version 4.38.

TIP: To open “Devices and Printers” in Windows 10. Press Windows key + R.
Run dialog window will open. Type “control printers” and then press OK.

From “Devices and Printers”,

right-click on the AS-850 printer
and select “Printing Preferences”
to access and change “default”
printing preferences.

TIP: Preferences that you change,

by accessing them from the
“Devices and Printers” folder, will
become “default” settings. This
can be useful if you want specific
settings to be automatically
selected when you select the AS-
850 Driver from your software
application.
For example you commonly use
the “Env #10…” Paper Size and
“300 dpi” Resolution for your
print jobs.

From the “Print dialog

box” of most software
application, clicking on
the “Properties” button
or “Advanced Settings”
button will give you
access to “Printing
Preferences”.

This is how you will

access and change
preferences for a
particular job, at the
time you are ready to
print the job.

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Layout Tab
Lets you select Portrait or Landscape orientation.
NOTE: In most cases, Orientation should be set to “Portrait”.

Clicking Advanced” opens “Advanced Options” window.

Advanced Options
When Advanced Options window opens, there are Paper/Output
and Document Options to set up, change, and adjust Printer.

Paper/Output
Paper Size:
Lets you select the size of media to be used.

TIP: If your paper size is not available in the pull-down-list, see

section titled “Adding New Form Size (Paper Size)” for details on
adding a new paper size.

IMPORTANT: The Paper Size (length in direction of feed), selected

in the Driver, must match the physical length of the media you plan
to feed. If not, the printer may feed one or two pieces and then
display “Double Feed”.

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Copy Count:
Use to select the number of copies to print.

Document Options
Print Optimizations:
Please be sure that Enabled is selected.

Enabled – All fonts are downloaded to the printer, as bitmap soft

fonts, once during print job.

Disabled – Each character is sent as a graphic, every time it is

used. This will greatly increase the volume of data being sent,
which will likely make printing slower.

Printer Features
Set print Resolution (print quality) and Printer speed (Beltspeed).
Add a Feed Delay to provide more dry-time between printed
pieces.

Print inverted:
No (normal), Yes (rotate 180°)

AS-850 (left to right feed model) with AS-850(L2R) Printer Driver

Print inverted: No = “normal” – print up-side-down to operator
Print inverted: Yes = “inverted” – print right-side-up to operator

AS-850R (right to left feed model) with AS-850(R2L) Printer Driver

Print inverted: No = “normal” – print right-side-up to operator
Print inverted: Yes = “inverted” – print up-side-down to operator

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Resolution:
Sets resolution of print quality. Changing resolution to a higher
number (e.g. 200 DPI to 600 DPI) increases image quality.
NOTE: Higher resolutions reduce Belt Speed options.

Print Quality Compatible Belt Speeds

(Resolution) (Print Speed)
Low (1), Medium (2),
150 DPI (150 x 600)
Medium High (3), High (4)
Low (1), Medium (2),
200 DPI (200 x 600)
Medium High (3)
300 DPI (300 x 600) Low (1), Medium (2)
600 DPI (600 x 600) Low (1)

Belt Speed (Beltspeed):

Sets Print Speed for a print job.
NOTE: Belt Speed selections are limited by the current Resolution
selection. Do NOT select choices marked with CAUTION symbol.

Print Quality Compatible Belt Speeds

(Resolution) (Print Speed)
Low (1), Medium (2),
150 DPI (150 x 600)
Medium High (3), High (4)
Low (1), Medium (2),
200 DPI (200 x 600)
Medium High (3)
300 DPI (300 x 600) Low (1), Medium (2)
600 DPI (600 x 600) Low (1)

TIP: Print Speed (Belt Speed) can also be changed, after sending
the job, using the Touchscreen of the printer.

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Feed Delay:
Use to add a pause between printed pieces.
Adding a Feed Delay, to provide more dry time, may help to
reduce “offset” (ink transfer, image smudging) between pieces.
Adjustment is made in 1/10 of a second (0.1-second) increments.
10 = 1 second

Adding New Form Size (Paper Size)

NOTE: The AS-450/650/850 Printer Drivers do NOT provide a feature for adding a “custom” page size.
Therefore you may need to add a New "Form size" using Windows "Print Server Properties".
See details below. Once added, this new Form size should be available as a “Page Size” choice in the Printer Driver.

Add a New Form Size (Paper Size)

1. Open Devices and Printers
2. Select (single click on) your printer driver.
3. Click on “Print server properties”, located
near top of view. The “Printer Server
Properties” window will open.
TIP: This feature will not appear unless you
have selected one of the printers in the
folder.
4. Select “Create a new form”
TIP: If you are not able to create a new form
(feature grayed out) or the new form size you
save does not appear in the driver, you may
not be logged into the computer with full
administrative rights.
5. Type a name for your new form, into the box
labeled “Form name:”
6. Enter the Page size
“Width” (length in direction of feed) and
“Height”. Leave all margins at zero.
TIP: When creating a new form, it is best to set the page “Height” to a value that does not exceed the
printer's maximum print height.
Max Print Height: AS-450 =2" (50,8 mm), AS-650 = 3" (76,2 mm), AS-850 =4" (101,6 mm)
This will prevent the operator from positioning data outside the printers physical print height.
For example when feeding #10 envelopes, short edge first, in an AS-850, you would create the following
Page size. Width = 9.5" (241,3 mm) Height = 4" (101,6 mm)

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7. Click on “Save Form”. Then Click on OK to close the window.

Verify that the new Form Size is available in your Printer Driver.
After adding a new "Form size", you should see the new form size listed in
the driver's "Paper Size:" pull-down list; as shown here.

NOTE: You may need to Close and Open driver/software, or reboot the
computer, after adding a new Form size, to make this new "Paper size"
available in driver properties.

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Printing from Bulk Mailer

This section describes the process for opening a mailing list, designing a Template (Layout) and printing to the
AS-850/850R printer models. This section does not provide information on using other Bulk Mailer functions, such
as Address Quality, Mail Sort and other features. Please contact BCC Software (www.bccsoftware.com) for help
with Bulk Mailer features/functions that are not outlined in the following procedure.
Known Printer Driver/Bulk Mailer Limitations: For operators who may be accustomed to changing printing
features such as “Orientation”, “Print Quality”, “Belt Speed” and “Feed Delay” from the Bulk Mailer Designer
screen; please note that this is not currently possible. This is due to the fact that BCC Software has not developed
AS-850/850R Printer Drivers, for use with Bulk Mailer. Because of this there is no integration between the current
AS-850(L2R) and AS-850(R2L) Printer Drivers (developed by FlexSystems) and the Bulk Mailer Software. Therefore
you must access “Advanced Settings”, in the Print Dialog box, to make changes to these features.
This process will be explained in the following steps.
1. Open Bulk Mailer.

2. From the “Home” tab, select and open (double-click on) the mailing list of
your choice.

3. From the “Print Mail” tab, select and open the "Print Mail Wizard", which
will guide you through the envelope design and Layout process. Click
NEXT to continue.

Please be sure to make the following selections within the “wizard”.

a. From the “Print Mail Template Type” window, select

“Envelopes – Graphical Output” as the Template Type.

Click NEXT to continue.

b. From the “Graphical Envelope Options” window select the

appropriate choices for your “Printer Type:”

Printer: Printer Driver selection. Select the appropriate printer model

AS-850(L2R) or AS-850(R2L).

Select “Direct Impression”.

Locate and select the AS-850 choice from the list.
Click NEXT to continue.

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c. From the “Envelope Options” window select the desired media size
(Name/Width) from “Envelope/Letter Layout” list.

NOTE: Width = length of media in direction of travel.

TIP: If your desired media size is not present, select and open the
“New Envelope/Letter Layout”, located at top of list.
You will be presented with a window that allows you to create a
“custom” media size and save it as a new name.
Layout Name: Type desired name for new media choice.
Page width: Enter length (inches) of media, in direction of travel.
Press OK to Save and close this window.

Click NEXT to continue.

d. From the “Address Block Options” window select the desired

“Address Block” elements that you would like the “wizard” to
automatically add to the Template (Layout).

e. From the “Summary” window…

Select “Preview labels based on settings”.
Select “Save settings as a new template”.
Type the desired “Name” for the Template being created.
Add a “Description” for the Template. (optional)

Click on “Finish” to Save and close the “Print Mail Wizard”.

Your “Template”
(Layout) will
open, in the
“designer” view.

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4. From the designer view of your “Template”, you can add, change and position elements in the Layout.

The following Layout example was designed for an AS-850.

It shows a media width of 9.5” (241,3 mm), with “Static Text” elements (return address and indicia) positioned
on Heads 1 & 2, a “Static Text” element (Exclusive Offer for “Big Truck” Owners) positioned on Head 4, an
“Address Block” element positioned on Heads 5 & 6 and an “IMB Barcode” element positioned on Head 7.

a. Click and drag elements, such as the Address Block or Barcode, to the desired print location in the Layout.

b. Click on an element, such as the Address Block, to access and change Font Options for this element. Font
Options and other features for the selected element can be accessed at the right-side of the designer
screen.

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c. The numbers, along the left-side of the Layout, accurately represent the “Head” (cartridge) numbers
when using either of the following choices.
- Device: AS-850(L2R) (AS-850 as physical printer model)
- Printer Model: AS-850 (the “Direct Impression” choice in Bulk Mailer)
- Print inverted = Yes in the AS-850(L2R) Driver (“inverted” print orientation).

- Device: AS-850(R2L) (AS-850R as physical printer model)

- Printer Model: AS-850 (the “Direct Impression” choice in Bulk Mailer)
- Print inverted = No in the AS-850(R2L) Driver (“normal” print orientation).

NOTICE: Head numbers are not displayed correctly, in the Layout, when “Print inverted” is changed from
what is shown on previous page. For example; when using “normal” print (Print inverted = No) on an
AS-850 (left to right feed model), Head #1 should be at the bottom and Head #8 should be at the top of
the Layout. This is not the case.

AS-850 (left to right feed model) with AS-850(L2R) Printer Driver

Print inverted: No = “normal” – print up-side-down to operator
Print inverted: Yes = “inverted” – print right-side-up to operator

AS-850R (right to left feed model) with AS-850(R2L) Printer Driver

Print inverted: No = “normal” – print right-side-up to operator
Print inverted: Yes = “inverted” – print up-side-down to operator

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d. The “Solid Line”, in the layout, represents the

separation point between Print Units.

e. The “Dashed Lines”, in the Layout, represent

the approximate separation points between
Heads (cartridges).

TIP: For best print results, try to position

elements so text and graphics are not split
between Heads or Print Units. If you split
text/graphics between Heads or Print Units
some misalignment, between the upper and
lower sections of the text/graphic, is likely to
occur.

5. Click on the "Go to Preview Mode" icon , located in the upper left-hand corner of the Bulk Mailer
"designer" screen. The “print preview” screen will open.

You can use the arrow buttons, located at the top of the “print preview” screen, to toggle through the records
in the mailing list and see how they are displayed.

TIP:
Click
on
the
"Go
to

Designer Mode" icon , to return to the "designer" screen.

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6. Click on the “Print Records” icon , located in the upper

left-hand corner of the Bulk Mailer "print preview" screen.

The "Mail Print Setup" window (Print dialog) box will open.

a. Make sure the corresponding Printer Driver is selected as

your "Printer".

b. Use the features under "Print Range" to select the range of

records you want to send to the printer.

7. Click on the “Advanced Settings” button.

The “Document Properties” window will open.

a. Make sure “Portrait” is selected for the “Orientation”.

Orientation: Portrait, Landscape

Provides 90 degree image rotation.

8. Click on the “Advanced” button.

The “Advanced Options” window will open.

a. Select your desired Paper/Output settings.

Paper Size: Select size from pull-down list.

IMPORTANT: Select a “Page Size” (length) that matches the

“Page Width” specified in your “Template” (Layout).
Page Width = Length in direction of travel.

NOTE: If your Page Size is not available, please refer to the

section titled “Adding New Form Size (Paper Size)”.

Copy Count: How many copies of each record you would like
printed.

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b. Select your desired Document Options and Printer Features.

Print Optimizations: Enabled, Disabled

Make sure Enabled is selected.

Print inverted: No, Yes

No = normal
Yes = inverted (rotate 180°)

AS-850 (left to right feed model) with AS-850(L2R) Printer Driver

Print inverted: No = “normal” – print up-side-down to operator
Print inverted: Yes = “inverted” – print right-side-up to operator

AS-850R (right to left feed model) with AS-850(R2L) Printer Driver

Print inverted: No = “normal” – print right-side-up to operator
Print inverted: Yes = “inverted” – print up-side-down to operator

Resolution: 150, 200, 300, 600 DPI (print quality)

Belt Speed: Low, Medium, Medium High, High

NOTE: Belt Speed selections are limited by the current Resolution selection.
Do NOT select choices marked with CAUTION symbol.

Resolution Compatible Belt Sped Selections

150 Low, Medium and Medium High, High
200 Low, Medium and Medium High
300 Low, Medium
600 Low

TIP: Compatible Belt Speeds can also be selected at the printer, after sending the job. Pause printer
before selecting a new Belt Speed.

Feed Delay: Feeder pause time (1/10 of a second). 10 = 1 second.

Printer will pause feeder, for set value, between each piece of media that is fed/printed. Use to provide
more dry-time between pieces.

Click on OK to close the above windows.

9. Click on “Print” to send job to the printer.

NOTE: Make sure the printer is powered up and ready, before

clicking on the "Print" button.

TIP: Start by choosing “Current Page” to print a single piece, to

check print locations.

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Printing from FlexMail 4.3

This section describes the process of designing a Template (Layout) and printing to the AS-850/850R printer
models. This section does not provide information on using other FlexMail functions, such as Importing a Mailing
List, Validating/Cleaning records or other FlexMail features. Please contact FlexSystems (www.flex-systems.com)
for help with FlexMail features/functions that are not outlined in the following procedure.
1. Open FlexMail
A new “Project” window will open in the
“Designer” view, displaying a Layout
representing the current “default” Printer and
“default” page size.

TIP: If you want FlexMail to open with a

Layout representing the AS-850 printer and a
specific page size; right-click on the AS-850, in
the “Devices and Printers” folder, and choose
“Set as default printer”. Also be sure to select
and apply your desired Printing Preferences in
the driver.

2. If the AS-850 is not the selected model, click on “Print Setup” button and
select the appropriate Printer AS-850(L2R) or AS-850(R2L) from the list.

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3. Click on “Page Size” button, to change the page size.

If your desired page size is not available in the pull-down list,
select “User defined size” from the list. Then type the “Width” (length in direction of feed) and “Height” of
the page size you want to use for this Project and Layout.

TIP: As an alternative to creating a

“User defined size”, please see section titled “Adding
New Form Size (Paper Size)”.
For this example a New Form Size (Paper Size)
“AS-850 5x7” was added and selected.

IMPORTANT: The page “Width” value must match

the media length (in direction of feed) that you plan
to feed and print onto.

4. Click on the “DATA” Tab to link a data file to the Project.

Click on “?” symbol, located at top corner of FlexMail window, for help linking “Datasources”.

5. Click on the “DESIGNER” Tab to add elements to the Layout.

Once the Layout is setup to represent the AS-850 printer and your desired Page Size, you are ready to start
adding elements, such as Text (including data fields), Barcodes and Pictures, to the Layout.

The following Layout example was designed for an AS-850 and a Page Size measuring 7” Width x 5” Height
(177,8 mm W x 127 mm L).
The Layout shows three Print Units. Top Print Unit with two cartridges (Heads), middle Print Unit with four
cartridges and a bottom Print Unit with two cartridges.
On the top Print Unit (top two Heads) there is a “Text Box” (Return Address) element positioned at the top-left
and an “Indicia” element positioned at the top-right.
On the middle Print Unit (middle four Heads) there is a “Text Box” (Immediate Attention Requested) element,
and a “Text Box” (Address Block) element.
On the bottom Print Unit (bottom two Heads) there is a “Barcode Box” (Intelligent Mail Barcode) element.

This gray area represents the separation between Print Units

Dashed Lines = Head (cartridge) separation

This gray area represents the separation between Print Units

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a. The “Dashed Lines”, in the Layout, represent the approximate separation points between Heads
(cartridges).
TIP: For best print results, try to position elements so text and graphics are not split between Heads or
Print Units. If you split text/graphics between Heads or Print Units some misalignment, between the
upper and lower sections of the text/graphic, is likely to occur.

b. Click and drag elements, such as the “Text Box” or “Barcode

Box”, to the desired print location in the Layout.

c. Click on an element, such as a “Text Box”, to access and

change Font Options for this element.
Font Options and other features for the selected element
can be accessed at the top of the screen.
NOTICE: FlexMail does not provide Head number
references in the FlexMail Layout.
This eliminates the need to show a different Head
numbering order, in Layout, when selecting between
“Normal” and “Inverted” print orientations.
6. To Save your Project and Layout, click on the “FILE” button and then click on “Save”.
Type a name for your Project and then click on the Save button.
TIP: You can also save the Project as a “FlexMail Template” that can be used to format future Projects.

7. Click on the "PRINT" Tab to access printing features.

TIP: You can use the radio buttons (arrows), located at the bottom-right side of the Layout, to toggle through

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the records in the linked data file, to see how they will be displayed/printed.

8. Click on (Test Print) button to immediately send the current record, in the Layout, to the Printer.
This provides a quick test to verify that the Project and
Layout were setup properly and will print as you expect.

9. Click on (To Printer) button to open the “PRINT”

dialog box.

From the “PRINT” dialog box you can access “Settings”,

“Downloads” and other FlexMail features that will not be
covered in this document.

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10. Click on the “Downloads” Tab and select any “objects” (elements) that you want FlexMail to download to the
printer. Hold down the Control (Ctrl) key and click to select multiple “objects”.

In this example, three “Text” objects

and “Indicia 1” were selected.
All four of these objects will now be
downloaded to the printer once and
recalled with each record, instead of
being resent with each record.

TIP: Downloading objects (elements)

can significantly reduce the amount of
data being sent per record. In some
cases this can help to avoid possible
pauses created by printer waiting for
data and processing data. This may
improve throughput (print speed).

11. Click on the “Settings” Tab and make sure the appropriate
AS-850 printer model is selected.

You can also select the following features from this

window.
Print Range – The range of records you would like to print.
Number of Copies – How many copies of each record you
would like printed.
Reverse print order – When selected the last record will
print first.
Properties – Click button to access and adjust Printer
Preferences such as Print inverted, Resolution (print
quality), Beltspeed and Feed Delay.

TIP: Clicking OK will send job to printer.

12. Click on the “Properties” button to access and adjust Printer

Preferences.

Make sure “Portrait” is selected for the “Orientation”.

Orientation: Portrait, Landscape

Provides 90 degree image rotation

TIP: Clicking OK will send job to printer.

13. Click on the “Advanced ” button to open the “Advanced Options”

window.

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14. From the “Advanced Options” window you can access and adjust the following Printer Preferences.

a. Select your desired Paper/Output settings.

Paper Size: Do NOT change. FlexMail will automatically select

a matching Paper Size, to what was selected for the Project
(Layout).

“Max Print Area” may be shown when a “User defined size”

was created for the Project (Layout). This is normal.

Copy Count: How many copies of each record you would like
printed.
TIP: Copies can be set in the “Settings” Tab as well.

b. Select your desired Document Options and Printer Features.

Print Optimizations: Enabled, Disabled

Make sure Enabled is selected.

Print inverted: No, Yes

AS-850 (left to right feed model) with AS-850(L2R) Printer Driver
Print inverted: No = “normal” – print up-side-down to operator
Print inverted: Yes = “inverted” – print right-side-up to operator

AS-850R (right to left feed model) with AS-850(R2L) Printer Driver

Print inverted: No = “normal” – print right-side-up to operator
Print inverted: Yes = “inverted” – print up-side-down to operator

Resolution: 150, 200, 300, 600 DPI (print quality)

Belt Speed: Low, Medium, Medium High, High

NOTE: Belt Speed selections are limited by the current Resolution selection.
Do NOT select choices marked with CAUTION symbol.

Resolution Compatible Belt Sped Selections

150 Low, Medium and Medium High, High
200 Low, Medium and Medium High
300 Low, Medium
600 Low

TIP: Compatible Belt Speeds can also be selected at the printer, after sending the job. Pause printer
before selecting a new Belt Speed.

Feed Delay: Feeder pause time (1/10 of a second). 10 = 1 second.

Printer will pause feeder, for set value, between each piece of media that is fed/printed. Use to provide
more dry-time between pieces.

15. Click on “OK” to Close the “Advanced Options” window.

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16. Click on “OK” to Close the “Document Properties” window.

17. Click on “OK” to send records to the printer.

NOTE: Make sure the printer is powered up and ready, before

sending job/records to printer.

TIP: If you want to “test print” a single record, or a few records,

using the current Printer Preferences; select “Pages”, as the
“Range” choice. Then you can type 1, to print a single page, or
type the Range of Pages that you would like to print, such as 1-30.

Please contact FlexSystems (support@flex-systems.com) or visit their web site (www.flex-systems.com)

for additional help on using FlexMail.

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Printing from MS-Office Applications

®
We do not have solutions for printing from current MS-Office applications.

Although we have seen some success printing from MS-Word 2007, we have not been successful at printing from
®
newer versions of MS-Word .

The limitation appears to be caused by the fact that MS-Word changes page size and orientation automatically.
Because of this you will find that the page size and or orientation, that MS-Word automatically selects, will not
match the page size and orientation in the Printer Driver and the physical page size (length) that you are feeding.

This causes print orientation issues, print positioning issues, media feeding blank (no print) and "Double
Feed" messages.

NOTE: We have also attempted to use tools, such as printing to PDF, to create PDF pages from the MS-Word
pages. Unfortunately the same issues remain in the PDF pages that are created from the MS-Word file.

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SECTION 4 - Maintenance
This section covers how to care for Ink Cartridges, clear paper jams, replace Sheet Separators, and perform routine
maintenance on Printer.

Inkjet Cartridge (Printhead)

Inkjet Cartridges must be replaced when out of ink or when purging and cleaning have not helped the image
quality.

Approximate life of HP 45 style Inkjet cartridges, based on three lines of 20 characters at 10-point size per address,
is:

600 x 600 DPI 50,000 addresses

300 x 600 DPI 100,000 addresses
200 x 600 DPI 150,000 addresses
150 x 600 DPI 200,000 addresses

NOTE: The above figures can vary greatly, depending on font selected and size of “addresses”.

CAUTION
For continued protection against possible fire, use only authorized Ink Cartridges.
40mL max ink for each cartridge. Flashpoint shall be > 93.3C per Material Safety Data Sheet.

Ink in Cartridge may be

harmful if swallowed.
Keep new and used Cartridges
out of reach of children.
Discard empty Cartridges
immediately.

CAUTION
Never shake, drop or hit Cartridge against the palm of your hand or
any other hard surface. Shaking the Print Cartridge does not “mix” ink
and hitting Cartridge against a hard surface does not clear Nozzles.
These actions hurt print quality because they allow bubbles to form
near the ink firing chambers. These bubbles prevent the nozzles from
firing, causing white streaks in print image.

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Replace Inkjet Cartridge (Printhead):

CAUTION
Damage to Ink Carriage and or electronics can occur if you insert or
remove Cartridge at too steep of an angle. Cartridge foil may be Foil Torn
damaged/torn by strong contact with pogo-pins (electrical contacts in
Pen Stall) during install/removal of Cartridge.

CAUTION! Be sure the contact area of the cartridge is dry, before installing
it into the printer or damage to printer’s electronics will result.

1. Open Latch Lever fully.

2. Pull top of Cartridge away from Latch, just enough to clear Latch.
3. Pull Cartridge straight up and out of Pen Stall.
Try NOT to angle Cartridge as it is being removed.

4. Remove new Inkjet Cartridge from packaging.

Take care not to touch contacts or Nozzle Plate.
Remove protective tape or clip from Cartridge Nozzle Plate.

5. With Cartridge Nozzle Plate pointing down, gently place Cartridge into
Pen Stall with cartridge as up-right as possible.
6. Push down on Cartridge until it bottoms out in Pen Stall.
Do NOT push Cartridge towards Latch.

7. Carefully Close Latch Lever to secure Cartridge.

The Latch Lever is designed to swing the cartridge
into proper alignment with the pogo-pins
(contacts) as it is closed.
DO NOT force Latch Lever closed.

TIP: Opening and Closing Latch may fix a contact

problem between pogo-pins and cartridge
contacts, due to misalignment.

8. Repeat the above steps for remaining Cartridges.

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Ink Cartridge (Printhead) Disposal

Dispose of product in accordance with local/regional/national/international regulations.

Ink in cartridge may be harmful if swallowed.

Keep new and used cartridges out of reach of children.
Discard empty cartridges immediately.

Ink Cartridge (Printhead) Care

CAUTION: Ink Cartridge Care instructions are different for Water-Based and Solvent Inks, please be sure to follow
the appropriate instructions. In addition, Solvent inks have limited parameters for use. Please be sure to follow the
instructions for “Solvent Ink Cartridge Use & Care”, when using Solvent Inks.

Water-Based Ink Cartridge Care

Valid for the following inkjet cartridges:
EASYInk Versario, EASYInk Coated Plus, EASYInk Aqueous High Performance, EASYInk Fast Black, EASYInk Blue,
EASYInk Red, EASYInk Green, EASYInk Invisible. Contact your supplier for references

Before Installing Cartridges into Printer

1. Remove Ink Cartridge from Storage Clip.
TIP: To avoid mixing Storage Clips used with Water-Based and Pad
Solvent inks, mark Water-Based Storage Clips with “W” and
Solvent Storage Clips with “S”.
2. Clean Pad, in the Storage Clip, as described on next page.
3. Clean Ink Cartridge nozzles, as described on next page.
4. Install Ink Cartridge into printer, as described in section titled Storage Clip
“Install Ink Cartridges (Printheads)”.

During Printing as Needed (If you experience clogged nozzles during printing)
1. PAUSE printer.
2. Remove Ink Cartridge from printer.
3. Clean Ink Cartridge nozzles as described on next page.
4. Install Ink Cartridge into printer as described in section titled Contacts
“Install Ink Cartridges (Printheads)”.
5. Press RESUME to continue printing.

When Ink Cartridges are Not In Use:

Ink Cartridges must be properly cleaned and stored when not in use. Nozzle Plate
1. Remove Ink Cartridge from printer. (nozzles)
2. Verify that Pad, in the Storage Clip, is clean. If not clean as described on next page.
3. Clean Ink Cartridge nozzles, as described on next page.
4. Install Ink Cartridge into clean Storage Clip.
NOTE: Storage Clips from Water-Based Ink Cartridges should not be used with Solvent Ink Cartridges
and vice-versa.
5. Place sealed Cartridge, with contacts facing down, into a tightly sealed storage container.
6. Store in a cool, dry and well-ventilated place.

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Cleaning Storage Clip Pad – Water-Based Inks

Before installing an Ink Cartridge into its “Storage Clip”, please be sure to clean the
“Pad” within the Cartridge Storage Clip. If not, Cartridge nozzles may be
clogged/damaged by ink/debris on Pad. When using Water-Based Ink Cartridges,
“Pad” should be cleaned using Distilled Water and a lint-free cloth.
NOTE: Storage Clips from Solvent Ink Cartridges should not be used with Water-Based
Ink Cartridges or vice-versa. It is best to clean the Pad at the time the cartridge is
removed from the Storage Clip.

Cleaning Cartridge Nozzles - Water-Based Inks

During idle-time, nozzles can dehydrate and clog. During printing process ink spray, paper fibers, and dust can
build up on the Nozzle Plate. Nozzle dehydration and particle build-up will eventually block nozzles and degrade
print quality. Maintain good print quality by keeping Printheads clean.
CAUTION: Wear nitrile protective gloves when cleaning ink cartridges.
1. Use a lint-free cloth, dampened with distilled water, to clean Water Based Ink Cartridge nozzles.

Cloth should be: Cloth should NOT be:

Soft  Abrasive
Lint-Free (Fiberless)  Made of small fibers
Moistened with Distilled Water  Contain chemical additives

2. Wipe slowly across the long-axis of the nozzles, with Nozzle Plate
facing down (as shown). Wipe in one direction only.
DO NOT apply excessive force, as this could scratch nozzle area
causing misdirected nozzle firing and fuzzy print.
3. Repeat as needed.
WARNING: Do NOT use liquids (other than Distilled Water) to clean
Water-Based Ink Cartridge nozzles. Never shake or bang Inkjet Cartridges.
This can cause air bubbles and or foam to form, within cartridge bladder,
which can result in poor print quality and or Ink Cartridge damage.

Purging Nozzles - Water-Based Inks

If the Printheads (ink cartridges) sit inactive, in the printer, ink may dry in the nozzles, causing white streaks (voids)
in printout. Normal printing may not remove these “ink plugs” from the nozzles. In order to obtain better print
quality, these ink plugs need to be forced out or purged.
A Purge Print routine is built into Printer.
Access this feature by using the Quick Menu key on the Control Panel.
1. Load Media.
2. Press the Quick Menu key, on the Control Panel.
3. Locate and press “Purge Print” button.
4. Select the number of “COPIES”. In general, one “purge” print is
sufficient to clear nozzles. If desired, a higher number can be
selected to print multiple, sequential, purge patterns.
5. Press “Print” button to activate the purge.
Media will feed and a 600 dpi “purge” pattern will print on the media.
NOTE: If print quality is still unacceptable, after you have cleaned and purged nozzles, you may need to replace
Ink Cartridge(s). For more information, see Troubleshooting Printheads in Section 5 – Troubleshooting.

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Ink Cartridge Storage - Water-Based Inks

Short-term Cartridge Storage (Less than 8 hours or less than 2 hours in hot/dry environments.)
• The cartridge can be left in the Printer, for short periods of time.
• The next time that the Printer is used, the cartridge nozzles may need to be cleaned and purged.

Note: Decap Time (time it takes for unsealed cartridge nozzles to become clogged) will vary greatly.
Ink type, environment, prior cartridge maintenance, and cartridge condition can affect decap time.

Long-term Cartridge Storage (More than 8 hours or more than 2 hours in hot/dry environments.)
• Use a lint-free cloth, dampened with distilled water, to clean the cartridge nozzles.
• Snap the cartridge into a Cartridge Storage Clip.
IMPORTANT: If pad was not cleaned when cartridge was removed from clip then it must be cleaned
before inserting cartridge into storage clip.
• Place sealed Cartridge, with contacts facing down, into a tightly sealed storage container.
• When the cartridges are ready to be used again, the cartridge nozzles will need to be cleaned and
purged.
• Clean pad in Storage Clip using a lint-free cloth dampened with distilled water.

CAUTION! Be sure the contact area of the cartridge is dry, before installing it into the printer or damage to
printer’s electronics will result.

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Solvent Ink Cartridge Use & Care

Valid for EASYInk UltraUV and EASYInk UltraSolv Ink Cartridges. Contact your supplier for references

CAUTION
Solvent Inks are Toxic and Flammable
• Avoid contact with skin, eyes and clothing. Wear personal protective equipment.
• Avoid breathing vapors or mists of this product. Use with adequate ventilation.
• Keep away from heat, sparks and flame. No smoking.
• Keep out of the reach of children.
• Keep storage containers tightly closed in a dry, cool and well-ventilated place.
• Dispose of product in accordance with local/regional/national/international regulations.
• Please refer to the Safety Data Sheets, available from our website, for additional safety
information.

Ink Cartridge Use – Solvent Inks

NOTE: Solvent inks have limited parameters for use. Please be sure to the read and follow the instructions,
provided below, when using Solvent Ink Cartridges.

1. A Conveyor is required when printing with Solvent Inks.

Printed image must be dry before anything makes contact with it.

2. Never use a Dryer when printing with “Solvent Inks”.

CAUTION! Solvent Inks (EASYInk UltraUV & EASYInk UltraSolv) are flammable.

3. Make sure printer’s "Purge First Piece" feature is disabled (turned off).
Printing with this feature enabled can damage or shorten the life of the Solvent Ink cartridge(s).
NOTICE: The “Purge First Piece” feature will commonly be enabled (turned on) when you receive a new
printer, since this is the printer’s “default” setting.
You must disable this feature before attempting to print with Solvent Inks.
To access the “Purge First Piece” feature, select “Printer Setup” from the “Main Menu”. Then select
“Printer Preferences”. Located and disable (un-check) the “Purge First Piece” feature.

4. The printer’s “Purge Print” feature should NOT be used more than once a day.
More frequent use of “Purge Print” can damage or shorten the life of the Solvent Ink cartridge(s).

5. Printer’s Transport Speed (Belt Speed) must be set to 1 (Low speed).

Do NOT use/select Speeds 2 (Medium), 3 (Medium High) or 4 (High) with Solvent Inks.
Damage to the Solvent Ink cartridge(s) may result.

6. Do NOT set Print Quality (resolution) higher than 300 DPI when using Solvent Inks.
A Print Quality (resolution) of 150 or 200 DPI is recommended.
The 600 DPI selection should NEVER be used with Solvent Inks.
Damage to the Solvent Ink cartridge(s) may result.

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Ink Cartridge Care – Solvent Inks

Before Installing Cartridges into Printer

1. Remove Ink Cartridge from Storage Clip.
TIP: To avoid mixing Storage Clips used with Water-Based and Pad
Solvent inks, mark Water-Based Storage Clips with “W” and
Solvent Storage Clips with “S”.
2. Clean Pad, in the Storage Clip, as described on next page.
3. Clean Ink Cartridge nozzles, as described on next page
4. Install Ink Cartridge into printer as described in section titled Storage Clip
“Install Ink Cartridges (Printheads)”.

During Printing as Needed (If you experience clogged nozzles during printing)
1. PAUSE printer.
2. Remove Ink Cartridge from printer.
3. Clean Ink Cartridge nozzles as described on next page.
Contacts
4. Install Ink Cartridge into printer as described in section titled
“Install Ink Cartridges (Printheads)”.
5. Press RESUME to continue printing.

Nozzle Plate
When Ink Cartridges are Not In Use: (nozzles)
Ink Cartridges must be properly cleaned and stored when not in use.
1. Remove Ink Cartridge from printer.
2. Verify that Pad, in the Storage Clip, is clean. If not, clean as described on next page.
3. Clean Ink Cartridge nozzles, as described on next page.
4. Install Ink Cartridge into clean Storage Clip.
NOTE: Storage Clips from Water-Based Ink Cartridges should not be used with Solvent Ink Cartridges
and vice-versa.
5. Place sealed Cartridge, with contacts facing down, into a tightly sealed storage container.
6. Store in a cool, dry and well-ventilated place.

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Cleaning Cartridge Nozzles - Solvent Inks

During idle-time nozzles can dehydrate and clog. During printing process ink spray, paper fibers, and dust can
build up on the Nozzle Plate. Nozzle dehydration and particle build-up will eventually block nozzles and
degrade print quality. Maintain good print quality by keeping Printheads clean.
CAUTION: Wear nitrile protective gloves when cleaning ink cartridges.
1. Use a DRY, lint free, cloth to clean Solvent Ink cartridge nozzles.

Cloth should be: Cloth should NOT be:

Soft  Abrasive
Lint-Free (Fiberless)  Made of small fibers
 Dry  Dampened with water

2. Wipe slowly across the long-axis of the nozzles, with Nozzle Plate
facing down (as shown).
Wipe in one direction only.
DO NOT apply excessive force, as this could scratch nozzle area
causing misdirected nozzle firing and fuzzy print.
3. Repeat as needed.
TIP: If cleaning using a dry, lint free, cloth does not improve print
quality, you can attempt to clean Solvent Ink cartridge nozzles using
Isopropyl Alcohol (70% or higher) on a lint-free cloth. This should only
be done as a last resort, on rare occasions. Do NOT use liquids (other than Isopropyl Alcohol) to clean
Solvent Ink cartridge nozzles.
WARNING: Never Shake or Bang Inkjet Cartridges. This can cause air bubbles and or foam to form, within
cartridge bladder, which can result in poor print quality and or Ink Cartridge damage.

Cleaning Storage Clip Pad – Solvent Inks

Before installing an Ink Cartridge into its “Storage Clip”, please be sure to clean the “Pad” within the Cartridge
Storage Clip. If not, Cartridge nozzles may be clogged/damaged by ink/debris on Pad.
When using Solvent Ink Cartridges, “Pad” should be cleaned using Isopropyl Alcohol (70% or higher) and a lint-
free cloth.
NOTE: It is best to clean the Pad at the time the cartridge is removed from the Storage Clip.

Pad

Storage Clip

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Purging Nozzles – Solvent Inks

If the Printheads (ink cartridges) sit inactive, in the printer, ink may dry in the nozzles, causing white streaks (voids)
in printout. Normal printing may not remove these “ink plugs” from the nozzles.
CAUTION: Solvent Ink Cartridges should NOT be Purged more than once a day. More frequent Purging can cause
reduced cartridge life and or damage to the ink cartridge.
First, try cleaning cartridge nozzles using a dry, lint-free cloth.
If issue remains, you can try cleaning cartridge nozzles using Isopropyl Alcohol (70% or higher).
If issue remains, you can attempt to clear nozzles by performing a single “Purge Print”, as described below.
A Purge Print routine is built into Printer.
Access this feature by using the Quick Menu key on the Control Panel.
1. Load media.
2. Press the Quick Menu key.
3. Locate and press “Purge Print” button.
4. Make sure “COPIES” is set to 1.
5. Press “Print” button to activate the purge.
A single piece of media will feed and a 600 dpi
“purge” pattern will print on the media.

NOTE: If print quality is still unacceptable, after you have cleaned and purged nozzles, you may need to
replace Ink Cartridge(s). For more information, see Troubleshooting Printheads in Section 5 –
Troubleshooting.

Ink Cartridge Storage - Solvent Inks

Short-term Cartridge Storage (Less than 1 hour)
• Solvent ink cartridges should only be left in the Printer, for short periods of time.
• The next time that the Printer is used, the cartridge nozzles may need to be cleaned and purged.

Note: Decap Time (time it takes for unsealed cartridge nozzles to become clogged) will vary greatly. Ink
type, environment, prior cartridge maintenance, and cartridge condition can affect decap time.

Long-term Cartridge Storage (More than 1 hour)

• Use a DRY, lint-free cloth to clean the solvent ink cartridge nozzles.
• Clean pad, in Storage Clip, using a lint-free cloth dampened with Isopropyl Alcohol (70% or higher).
• Snap the cartridge into a Cartridge Storage Clip.
• When solvent ink cartridges are ready to be used again, the cartridge nozzles will need to be cleaned
with a DRY, lint-free cloth.

CAUTION! Be sure the contact area of the cartridge is dry, before installing it into the printer or damage to
printer’s electronics will result.

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Jams in Printer
If a jam occurs and the printer does not stop automatically, press PAUSE to STOP the Printer.

Some possible reasons for jamming are:

• Media size (length in direction of feed) does not match Driver/Software setting.
• Double Feeding or overlapping Media (no gap between pieces of Media). Commonly caused by improper
Separation adjustment at Feeder or Feeder speed set too high. Feeder speed must be manually adjusted so it
is slower than printer speed. Make sure you have at least a 1-2” gap between pieces.
• Damaged media, such as dog-eared (turned down corners).
• Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements for
automated feeding is acceptable in the Printer.
• Nested Envelopes (envelope caught under the flap of another) or stuck to one another.
• Media hesitating or slipping as it travels through the printer. Commonly caused by improper Media Thickness
adjustment or Media Side Guides set too tight.

Removing Jammed Media

1. If necessary, raise the Printhead Carriage using the “Media Thickness Knob”.
2. It necessary, move Print Unit(s) to gain access to jammed media.
3. Take care when removing jammed media to avoid damaging machine.
All pieces of jammed media must be removed from the feed path.
4. Return Media Thickness Adjustment and Print Unit to desired positions.
5. Reprint lost record(s). Follow instructions, Section 3 – Operating Printer, Quick Menu, “Reprint”.

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Cleaning Printer
WARNING!
PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY
YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE, DISCONNECT PRINTER FROM
ITS POWER SOURCE!

Printer must be cleaned regularly of accumulated paper dust and ink. Depending on types of media that are run,
paper dust may accumulate within Printer and on Transport. Unplug from power source before cleaning.
• Internal Areas: Best cleaned using a vacuum with a soft brush attachment to help loosen and remove dust
particles. Metal surfaces may be cleaned using a soft, damp cloth. Lightly dampen cloth with water or any
standard non-abrasive household cleaner that does not contain plastic-harming solvents.

• Exterior Areas: May be cleaned with any standard non-abrasive household cleaner that does not contain
plastic-harming solvents.

CAUTION
NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE PRINTER. EXCESS LIQUID COULD
HARM ELECTRONIC PARTS. ALWAYS DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO
THE PARTS TO BE CLEANED.

Cleaning Transport Belts/Rollers and Forwarding Rollers

Transport Belts and Forwarding Rollers can become glazed with paper lint and ink from media. They should be
routinely cleaned with a damp cloth. If build-up is hard to remove, use a mild household detergent on a damp
cloth.
Avoid using solvents on Rubber Rollers and Belts.

Cleaning Touchscreen
Carefully clean the Touchscreen by wiping with a lint-free cloth
and a non-abrasive cleaner made for touchscreens on computers
and cell phones.
DO NOT spray cleaner directly on screen, spray on cloth, then
clean screen.

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Cleaning Media Sensor

Periodically check Media Sensor for dust and debris,
(located under Media Sensor Reflector Plate).
1. Use the Media Thickness Knob to raise the
Printhead Carriage Assembly to its highest setting.
2. Wipe the Reflector surface (under the mounting
plate) with a clean, lint-free cloth.
NOTE: If necessary, you can remove the screw and
nut [A] to remove the Media Sensor Reflector
Plate.
3. Wipe off dust or use canned or compressed air
aimed into the Media Sensor port [B] to remove
dust and debris from the Sensor.
CAUTION: Compressed Air propellant can be
flammable. Let printer sit to ventilate for a few
minutes before reconnecting power cord and
switching Main Power Switch ON

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TROUBLESHOOTING

SECTION 5 – Troubleshooting Guide

Troubleshooting Guides are provided to assist you in solving any problems that might occur with Printer or its
software. We tried to make them as complete as possible. The best advice we can offer is to make sure that the
system is setup properly, plugged in and has ink cartridges installed before attempting to troubleshoot any
problem.

WARNING!
DO NOT REMOVE SIDE COVERS ON PRINTER!
HIGH VOLTAGES PRESENT BEHIND COVERS!

Inkjet Cartridge (Printhead)

CONDITION PROBLEM SOLUTION
Black streaks in text Lint or paper dust on Printhead. Clean and Purge the Cartridge
Nozzles, as described in section
titled “Ink Cartridge (Printhead)
Care”.
White streaks in text or Clogged/Damaged Nozzle(s). Clean and Purge the Cartridge
graphics Lint or dust blocking Nozzles, as described in section
nozzles. titled “Ink Cartridge (Printhead)
Care”.
Poor contact between Printhead Remove and reinsert Ink Cartridge
and Printhead Pen Stall. into Pen Stall.
Remove, clean and dry cartridge
contacts.
Swap positions with known-good
cartridge. If problem follows
cartridge then this is a cartridge
issue. Insert new Print Cartridge.
If problem does NOT move with
cartridge contact technical support.
Some Cartridges will not print Cartridge is blocked or clogged. Check to make sure protective tape
(problem follows cartridge) is removed from Printhead.
Clean and Purge the Cartridge
Nozzles, as described in section
titled “Ink Cartridge (Printhead)
Care”.
Cartridge issue or out of ink Install new Ink Cartridge.
Use “Ink Status” feature, in “Quick
Incompatible Ink Cartridge.
Start” menu, to verify that printer is
recognizing ink cartridge as a valid
supply item.

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 SECTION 5
TROUBLESHOOTING

Printer
CONDITION PROBLEM SOLUTION
Touchscreen is Black and Printer is in Sleep mode To wake printer, press any of the four
Power Indicator Light is ON mechanical keys or tap the
Touchscreen.
Printer was Shutdown, but Main Try to wake printer as described above.
Power was never turned off. If no response, turn OFF Main Power
Switch. Wait 20 seconds and power ON.
Touchscreen is Black and Main Power Switch is OFF. Printer Verify Power Cord is connected to
Power Indicator Light is OFF has no power. printer and a working (live) outlet.
Turn Main Power Switch ON.
If Power Indicator does not light up
when the Main Power Switch is turned
ON, then turn OFF Main Power Switch,
disconnect power cord and check
Fuse(s).
If problem persists contact technical
support.
Touchscreen is White Printer is powering up. Wait for 60 seconds.
or showing product brand Improper Shutdown may have If white screen is displayed for more
splash screen created a power-up issue. than 60 seconds, turn OFF Main Power
IMPORTANT: Use Shutdown feature Switch, disconnect communications
to safely power-down printer. Wait (USB, Network) cable(s), wait 20
for cursor on screen to disappear or seconds and Power ON again.
stop flashing before turning OFF If problem persists contact technical
Main Power Switch. support.
No communication Improper settings or connection Check interface settings and
connections.
Remove and reload Printer Driver.
Improper output Wrong Interface settings or poor Check interface settings and
(garbage characters, missing connection. connections.
data, etc.) Software issue. Check software or database on PC.
Possible Static discharge issue. Pause printing. Select records to
Reprint. Resume printing.
One or more Cartridges stop Cartridge issue or empty. Check/clean/replace ink cartridge.
printing during print job. Possible Static discharge issue. Pause printing. Select records to
Reprint. Resume printing.
Cartridge issue or empty. Check/clean/replace ink cartridge.
One or more Cartridges NOT
printing, starting with first Cartridge recognition issue may Pause Job. Open/Close Latch Lever. If
piece in print job. have occurred during ‘wake” cartridge is recognized, Reprint records.
process. Resume printing.
If issue continues swap cartridge
positions. If problem follows cartridge,
replace cartridge.
Wake printer before sending jobs.

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SECTION 5
TROUBLESHOOTING

Printer (continued)
CONDITION PROBLEM SOLUTION
Printer has detected a Paper See Touchscreen Messages
Paper Jam
jam.

Double Feed Printer has detected a double- See Touchscreen Messages

feed or wrong Paper Size
selected in driver.
Not printing on Media Media not passing through Adjust media feed position (side
and printer does NOT count Media Sensor. guides) so media is centered in
pieces being fed. printer.
Media Sensor dirty. Clean Media Sensor

Not printing on Media Ink Cartridges not installed. Install Ink Cartridges.
but printer counts pieces being Ink Cartridges clogged. Clean/replace Ink Cartridges
fed. Use “Ink Status” feature, in “Quick
Ink Cartridges not being
recognized. Start” menu, to verify that printer is
recognizing ink cartridges.
Incompatible Ink Cartridges Install compatible Ink Cartridges
Media not running under Adjust Print Unit(s) position.
Printheads.
Improper Software settings Select correct paper size, Adjust
margin settings and position of data in
software layout.
Properly Shutdown and Restart
Printer.
Blurry address Image is not sharp. Media Thickness adjustment set too
high. Adjust Printhead closer to the
media.
Install new Ink Cartridge.

Split line of type Line of type is placed across Reposition text in layout so that it
two Printheads. does not print across Printheads.
Adjust positioning of Printheads in
relation to each other using Head
Alignment in Quick Menu on the
Control Panel.
Characters/lines ghosting and Media slipping/hesitating. Check Media Thickness. Carriage set
shifting too high will cause media to slip as it
passes under Heads.

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Touchscreen Messages
The Touchscreen will display messages to alert you to problems or to indicate a process is finished.

SCREEN MESSAGE PROBLEM SOLUTION

Paper jam. Clear media from feeder and/or
Media is curled or bent. print transport area.
Media is too thin or too thick. Minimum: 0.008" (0.2 mm)
Maximum: 0.5" (12.7 mm)
NOTE: AS-FDR14 Feeder Max: 0.375” thick
PAPER JAM (ERROR 01) Media sticking together or Adjust Feeder’s Sheet Separators.
overlapping. Check/adjust Media Thickness.
No gap between pieces. Reduce Feeder Speed to create a
1-2” (25,4 - 50,8 mm) gap
between pieces.
Clear media from printer transport
area.
Press OK to continue.
Use Reprint (on Quick Menu
screen) to retrieve/restore any
missing or misprinted pages in the
print job.
Wrong Paper Size selected in Check/set correct Paper Size in
driver. driver.
Media sticking together or Adjust Feeder’s Sheet Separators.
DOUBLE FEED (ERROR 02) overlapping. Check/adjust Media Thickness.
No gap between pieces. Reduce Feeder Speed to create a
(25,4 - 50,8 mm) gap between
pieces.
Clear media from printer transport
area.
Press OK to continue.
Use Reprint (on Quick Menu
screen) to retrieve/restore any
missing or misprinted pages in the
print job.
FEEDER EMPTY (ERROR 03) No media in Feeder or Check adjust Feeder’s Sheet
hesitation in media feed. Separators, Side Guides and Rear
Wedge.
Reload media.
Press OK to continue.

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Touchscreen Messages (continued)

The Touchscreen will display messages to alert you to problems or to indicate a process is finished.

TIME OUT (ERROR 04) Printer operation has timed out Check Printer.
or Printer was paused too long. Press OK to continue.

Printer Motor has stopped. Check/clear possible Jam.

NO ENCODER SIGNAL (ERROR 05)
Wire Harness connection is Press OK to continue.
loose or broken. Properly shutdown and cycle
Encoder Belt worn or broken. printer power.
Encoder Sensor not working. If problem persists contact Service
Support.

Printer Transport was left Press OK to restart transport

STOP TIME OUT (ERROR 06)
running and automatic 5- before continuing to print.
minute timeout has started.

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 APPENDIX A

APPENDIX A – Printer Specifications

PRINT TECHNOLOGY Hewlett Packard Thermal Inkjet, 45-Style, High Capacity Cartridges
COMPATIBLE INK SUPPLIES EASYInk - proprietary supplies designed for performance.
Genuine HP Original Cartridges, not refills or knock-offs, filled with proprietary ink formulas.
ADDRESS SPEED 4” x 6” (10,16 cm x 15,24 cm)
#10 Envelopes
(approximate maximum) Postcards
26,000 /hour at 150 dpi
34,000 /hour at 150 dpi
19,000 /hour at 200 dpi
25,000 /hour at 200 dpi
15,000 /hour at 300 dpi
19,000 /hour at 300 dpi
7,200 /hour at 600 dpi
11,500 /hour at 600 dpi
PRINT QUALITY (resolution v x h) 150D (600 x 150 DPI) / SPEED 1, 2, 3, 4 (highest speed)
& SPEED SELECTIONS 200D (600 x 200 DPI) / SPEED 1, 2, 3
300D (600 x 300 DPI) / SPEED 1, 2
600D (600 x 600 DPI) / SPEED 1 (lowest speed)
IMAGE AREA (maximum) ~4"H x 50"L (~101.6 mm x 1270 mm) NOTE: AS-FDR14 Feeder Max: 17”L
PRINT UNIT CONFIGURATION 2 Pen + 4 Pen + 2 Pen Stitched Design

MEDIA SIZE Length: 5" to 50" (127 mm x 1270 mm)

(Minimum to Maximum) Width: 3" to 15" (76.2 mm to 381 mm) NOTE: AS-FDR14 Feeder Max: 17”L x 14”W
MEDIA THICKNESS Minimum: 0.008" (0.2 mm)
Maximum: 0.5" (12.7 mm) NOTE: AS-FDR14 Feeder Max: 0.375” thick
MEMORY 1 GB of DDR3-1600Mhz SDRAM
16 GB microSD. Not externally accessible
FONTS All TrueType fonts available on PC
INK MONITOR Visible on Display
FEEDER CAPACITY
Up to 750 #10 envelopes with optional AS-FDR14 Feeder
(with optional feeder)
SOFTWARE Printer Drivers for WindowsTM 7/8/8.1/10
PC INTERFACE Ethernet Port (10/100/1000Mhz)
USB 3.0 (USB 3.1 Gen 1) Port (also supports USB 2.0)
Wireless connection
DIAGNOSTICS Resident in firmware
FEED DIRECTION AS-850: Left-to-Right
AS-850R: Right-to-Left
PROCESSOR 600 Mhz Dual-core ARM Cortex-A9 MPCore
FIRMWARE UPDATE Via USB or replaceable MicroSD
DIMENSIONS (printer only) 12.125" H x 33.5" L x 25.25" W (30.8 cm H x 85 cm L x 64.2 cm W)
WEIGHT 96 lbs. (43.5 kg.)
ELECTRICAL Switchable: 115VAC or 240VAC, 50/60 Hz
FUSE: 2x 1.6A, 250V, Slow-Blow (5x20mm)
COUNTERS Lifetime Piece Counter, Session Counter, Jobs Counter
OPTIONS AS-850: Left-to-Right operation or AS-850R: Right-to-Left operation,
AS-FDR14 (EasyFeed 140) Feeder, RS-140 Riser, Conveyor/Stacker, IR Dryer, Cabinet

All Specifications are Subject To Change Without Notice

81
APPENDIX B

INDEX
A D
Adding New Form Size .............................................46 Date and Time .........................................................37
Adding New Paper Size ............................................46 Diagnostics
Adjustment Knob, Media Thickness ..........................6 Clutch ...................................................................35
Alphanumeric Keyboard ..........................................23 Encoder ................................................................35
Antenna, Wireless connection .................................11 Media Sensor .......................................................35
B Piece Count ..........................................................35
Belt Guide Adjusters ................................................16 Piece Length.........................................................35
Belts, Outer Transport .............................................16 Diagnostics Screen ...................................................35
Belts, Transport ................................................... 7, 17 Display
C Cleaning ...............................................................70
Calibration, Touchscreen .........................................37 Control Panel .........................................................6
Cartridge Printer ....................................................................8
Latch Lever ...........................................................15 Using ....................................................................23
Nozzle Plate .........................................................15 Disposal
Storage Clip ..........................................................62 Inkjet Cartridge ....................................................62
Cartridge Initialize Button........................................40 Printhead .............................................................62
Cartridges Double Feeding Media.............................................69
Printhead .............................................................62 Driver Advanced Options
CAUTION ...................................................... 61, 64, 68 Belt Speed ............................................................45
Cleaning ...................................................................70 Copy Count ..........................................................44
Cartridge Nozzles .................................................62 Feed Delay ...........................................................45
Forwarding Rollers ...............................................70 Layout Tab ...........................................................43
Media Sensor .......................................................71 Print Inverted .......................................................44
Printhead .............................................................62 Print Optimization ...............................................44
Touchscreen ........................................................70 Resolution (Print Quality) ....................................45
Transport Belts ....................................................70 Driver Printing Preferences
Compatible Inkjet Cartridges ...................................78 Advanced Options................................................43
Compatible Printheads ............................................78 Layout Tab ...........................................................43
Connect Orientation Portrait/Landscape ...........................43
Computer .............................................................11 E
Feeder ..................................................................10 Entry Pressure Rollers ................................................7
Network ...............................................................11 Error
Printer ..................................................................10 Double Feed, Error 02 .................................... 74, 75
Wireless connection Antenna ..............................11 Feeder Empty, Error 03........................................75
Contents of Packaging ...............................................9 No Encoder Signal, Error 05 .................................76
Control Panel Paper Jam, Error 01 ....................................... 74, 75
Pass-Through Key .................................. 6, 8, 38, 41 Stop Time Out, Error 06 .......................................76
Pause/Resume Key ................................ 6, 8, 38, 41 Time Out, Error 04 ...............................................76
Quick Menu Key ........................................... 6, 8, 38 Ethernet Port ....................................................... 7, 11
Shutdown/Restart Key ........................... 6, 8, 38, 40 Exit Pressure Roller Assembly ........................ 9, 18, 21
Touchscreen ...................................................... 6, 8 Exit Roller, Media.......................................................6
Control Panel Buttons..............................................38 F
Control Panel Keys ...................................................38 Factory Default Screen ............................................31
Cover, Top..................................................................6 Feeder

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 INDEX

Connect ................................................................10 L
Feeder Interface Cables ...........................................12 Language, Select ......................................................31
Feeder Setup............................................................22 Location, Choose .......................................................9
Fuse............................................................................7 Low Ink.....................................................................24
Fuse Pack .................................................................10 M
Fuse Pack/Voltage Selector .....................................10 MAC Address ...........................................................37
G Main Menu ..............................................................24
Guides Main Power Switch ....................................................7
Media Side .............................................................7 Maintenance ............................................................60
H Cleaning ...............................................................70
Hardware, Optional .................................................79 Inkjet Cartridge ....................................................60
Horizontal Alignment Screen ...................................32 Printhead .............................................................60
Horizontal Alignment, Printhead .............................32 Material Control Guide ............................................21
I Media Control Guide .................................................9
Indicator Light, Power............................................ 6, 8 Media Exit Roller........................................................6
INFO Screen .............................................................25 Media Hold-Down Strap ............................................7
Ink Cartridge Media Hold-Down Straps.........................................17
Cleaning Nozzles Media Pressure Rollers ..............................................7
Solvent Inks ......................................................67 Media Sensor
Water Based Inks .............................................63 Cleaning ...............................................................71
Cleaning Storage Clip Location .................................................................6
Solvent Inks ......................................................67 Media Side Guide Adjustment .................................16
Cleaning Storage Clip Pad Media Side Guides ............................................... 7, 16
Water Based Inks .............................................63 Media Thickness Adjustment Knob ...........................6
Ink Cartridge Care Media Transport Belt Adjustment ...........................16
Solvent Inks ..........................................................66 Media Transport System Setup ...............................16
Water-Based Inks .................................................62 Media, Thickness Adjustment .................................18
Ink Cartridge Care - Water-Based Ink ......................62 Messages, Touchscreen ..................................... 75, 76
Ink Cartridge Use N
Solvent Inks ..........................................................65 Network Port ...........................................................11
Ink Estimator Screeen ..............................................33 Network Settings Menu ...........................................36
Ink Nozzles, Purge ....................................................63 Network Setup .........................................................36
Ink Status Screen .....................................................34 O
Ink Type Menu .........................................................28 Operating Printer .....................................................15
Inkjet Cartridge Outer Transport Belts ................................................7
Compatibility .......................................................78 P
Disposal................................................................62 Pass-Through Key ...................................... 6, 8, 38, 41
Install ...................................................................15 Pause/Resume Key .................................... 6, 8, 38, 41
Maintenance ........................................................60 Port Reset Button ....................................................40
Replace ................................................................61 Power Indicator Light ............................................ 6, 8
Storage Power Receptacle ......................................................7
Solvent Inks ......................................................68 Print Data Screen .....................................................24
Water-Based Inks .............................................64 Print Image
Troubleshooting...................................................72 Delete ..................................................................27
Install Import ..................................................................26
Inkjet Cartridge ....................................................15 Merge ..................................................................27
Printer ....................................................................9 Set-up Screen .......................................................27
Printer Driver .......................................................13 Print Image Menu ....................................................26
Interface Connector Print Range – AS-850 (L2R) .....................................19
Feeder ....................................................................7 Print Range – AS-850R (R2L) ...................................20
J Print Unit Positioning ...............................................19
Jams, Printer ............................................................69 Print Units ..................................................................6
Printer

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INDEX

Choose Location ....................................................9 Compatibility .......................................................78

Cleaning ...............................................................70 Disposal................................................................62
Connect ................................................................10 Maintenance ........................................................60
Control Panel Keys .................................................6 Replace ................................................................61
Control Panel Touchscreen ....................................6 Printing From
Entry Pressure Rollers ............................................7 Bulk Mailer ...........................................................47
Ethernet Port .........................................................7 FlexMail ...............................................................53
Fuse........................................................................7 MS-Office .............................................................59
Install .....................................................................9 Purge Ink Nozzles
Interface Connector, Feeder ..................................7 Solvent Inks ..........................................................68
Jams .....................................................................69 Water Based Inks .................................................63
MAC Address .......................................................37 Q
Main Power Switch ................................................7 Quick Menu
Maintenance ........................................................60 Horizontal Alignment ...........................................39
Media Exit Roller ....................................................6 Ink Status .............................................................39
Media Hold-Down Strap ........................................7 Printer Preferences ..............................................39
Media Sensor .........................................................6 Purge Print ...........................................................38
Media Side Guides .................................................7 Test Feed/Reprint ................................................38
Media Thickness Adjustment...............................18 Vertical Alignment ...............................................39
Media Thickness Adjustment Knob .......................6 Quick Menu Key ............................................... 6, 8, 38
Network Settings .................................................36 R
Operating .............................................................15 Remove/Replace
Optional Hardware ..............................................79 Inkjet Cartridge ....................................................61
Package Contents ..................................................9 Jams, Media .........................................................69
Power Indicator ................................................. 6, 8 Restart Button .........................................................40
Power Receptacle ..................................................7 Rollers, Cleaning ......................................................70
Preferences ..........................................................29 S
Printhead Assembly ...............................................6 Select Language Screen ...........................................31
Setup Menu .........................................................28 Set-Up
Supplies................................................................78 Network ...............................................................36
Time Server ..........................................................37 Printer ..................................................................28
Top Cover ...............................................................6 Wireless connection ............................................36
Transport Belts ......................................................7 Shutdown Button.....................................................40
Troubleshooting............................................. 72, 73 Shutdown Printer Screen .........................................40
USB Port .................................................................7 Shutdown/Restart Key ............................... 6, 8, 38, 40
Wireless connection Port.......................................7 Sleep Mode ..............................................................23
Wireless connection Set-up .................................36 Solvent Ink Cartridge Care .......................................66
Wireless Status ....................................................37 Solvent Ink Cartridge Use ........................................65
Printer Driver Specifications ...........................................................77
Properties ............................................................42 Supplies, Printer.......................................................78
Printer Driver Install ................................................13 Switch, Main Power ...................................................7
Printer Preferences T
Automatic Feed Start ...........................................29 Top Cover...................................................................6
Continuous Batch Counter...................................30 Touchscreen
Feeder Delay ........................................................30 Alphanumeric Keyboard ......................................23
Keep Nozzles Alive ...............................................29 Calibration ...........................................................37
Printer Sleep ........................................................30 Cleaning ...............................................................70
Purge First Piece ..................................................29 Control Panel ..................................................... 6, 8
Tray Break ............................................................29 Diagnostics ...........................................................35
Printer Preferences Menu .......................................29 Horizontal Alignment, Printhead .........................32
Printhead Ink Estimator........................................................33
Assembly ................................................................6 Ink Status .............................................................34
Cleaning ...............................................................62 Ink Type Menu .....................................................28

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 INDEX

Main Menu ..........................................................24 Printer ..................................................................73

Messages ....................................................... 75, 76 Touchscreen Messages .................................. 75, 76
Print Image Menu ................................................26 U
Printer Preferences Menu ...................................29 USB Disconnect Button ............................................40
Printer Setup Menu .............................................28 USB Port ............................................................... 7, 11
Select Language Screen .......................................31 Using Touchscreen...................................................23
Using ....................................................................23 V
Vertical Alignment, Printhead .............................32 Vertical Alignment Screen .......................................32
Touchscreen Calibration ..........................................37 Vertical Alignment, Printhead .................................32
Touchscren Voltage Selection .....................................................10
INFO Screen .........................................................25 W
Print Data Screen .................................................24 Water-Based Ink Cartridge Care ..............................62
Transport Belts ..........................................................7 Wireless connection
Transport Beltsrs, Cleaning ......................................70 Antenna ...............................................................11
Transport Control Screen ........................................41 Port .................................................................. 7, 11
Troubleshooting ......................................................72 Set-Up ..................................................................36
Inkjet Cartridge ....................................................72 Wireless Status ........................................................37

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