Scribd
Upload
15 views7 pages

Oral Communication E LEARNING 5

The document discusses oral communication and presentation skills. It covers different forms of oral communication, informative and persuasive presentations, managing audiences, planning and delivering presentations, using visual aids and managing nonverbal communication. The document provides detailed guidance on developing effective oral presentation skills.

Uploaded by

mohamedlmn1993
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
15 views7 pages

Oral Communication E LEARNING 5

The document discusses oral communication and presentation skills. It covers different forms of oral communication, informative and persuasive presentations, managing audiences, planning and delivering presentations, using visual aids and managing nonverbal communication. The document provides detailed guidance on developing effective oral presentation skills.

Uploaded by

mohamedlmn1993
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 7

Oral Communication

- Lecture Notes
LEARNING OBJECTIVES

- Identify forms of oral communication and in different public situations


- Describe the function, goals and examples of informative and persuasive
oral presentations used in organisations
- Discuss strategies on managing audience 
- Explore planning, preparing and delivering oral presentation.

FORMS OF ORAL COMMUNICATION

 Presentations Instructing, explaining and


demonstrating
 Informal work-related Negotiating with clients and
employers
discussions
 Persuading colleagues Conflict resolution

 Giving feedback Chairing/leading discussions


 Informal social conversation
 Listening Building relations with fellow team
members

 Following instructions
 Networking

THE INFORMATIVE PRESENTATION

1
The informative presentation is one that defines, clarifies, instructs, and
explains.
- The need to increase understanding is universal.
- A presentation is created to communicate ideas in a compelling and
graphic manner

GOALS OF INFORMATIVE SPEAKER

 Getting attention
◦ Combat noise
◦ Create a strong desire in listeners
 Increasing understanding
- Language choice
Define terms
Avoid technical language?
- Organization
Relate ideas
- Illustrations and examples
Samples
 Helping Retention
- Variety of supporting resources

PERSUASION

Persuasion is the process of trying to get others to modify or change their


attitudes or behaviour. It involves:
- Influence
- Motivation

GOALS OF A PERSUASIVE SPEAKER

To modify or change thoughts and/or feelings of an audience


To modify or change actions of an audience through:
 Adoption
 Deterrence
 Discontinuance
 Continuance

2
MANAGING AUDIENCES

Public speakers have audiences from one to many audiences, or specific


audience members,
may:
• Be friendly, neutral, or hostile
• Prefer lots of audiovisuals, or none at all
• Refer to hear the big picture, or want lots of detail
• Have the power to make things happen, or have none at all.

Distinguish the dynamics of influence and authority:


◦ Decision-makers: have authority & influence
◦ Influencers: has influence but no authority
◦ Collectors: Act as providers of information
◦ Socials: members of a group

Dealing with questions from the audience:


• Identify the order of questioners
• Attempt to answer
• Keep questions and answers brief
• Offer to speak later to persistent questioners
• If time short, agree to follow up
• Seek help if necessary.

 How do you manage a problem/hostile audience?


 Analyse and work with problem audiences and audience members:
- Hostility, boredom, ignorance
◦ Most audience members want you to succeed
- Know your subject
- Be honest when you don’t know
- Don’t lie
◦ Use the grapevine to ‘research’ audience members

3
Oral Communication Notes
Oral Delivery

PRESENTATIONS

Ingredients for a successful presentation:


1. Thorough preparation
2. Natural delivery
3. Effective visuals

PLANNING FOR PRESENTATION

Planning and preparation: 10 times the


planned speaking time
 Rehearsal: 2 times the planned speaking time
 For example: a 1 hour presentation requires:
• 8 - 10 hours for planning and preparation
• 2 hours to practise speaking during rehearsal Company

 What are you going to present?


- Have you done sufficient research?
- Topic
- Variety (of sources)
- Audience
 How much can you say in the time you have?
 What will be your unique message?
 How will you vary the content to maintain audience interest?
 How can you best cater for sub-audiences?
 How can you best reinforce the spoken message?
 Have you been even-handed in considering opposing viewpoints?

PLANNING FOR PRESENTATION (ctnd)

4
‣ What do you want to say?
‣ How can you best say it?
‣ What does the audience want to hear?
‣ What does the audience not want to hear?
‣ What does the audience need to hear?
‣ How do you ensure your presentation is effective?

ORGANISING PRESENTATION

 Tell them what you are going to tell them


 Tell them
 Tell them what you have told them
 Can conclude with a questions section

ORGANIZE YOUR MATERIAL EFFECTIVELY

 Questions of fact, value and policy


 One-sided versus two-sided arguments
 Order of presentation
E.g.
- Cause-effect order
- Problem-solution order
- Motivated sequence

PRESENTATION GRAPHICS

 Develop pertinent materials


 Choose an engaging format
 Present your materials in a timely manner
 Ensure visuals are appropriate to the audience
 Ensure visuals are legible.

Consider issues such as:


- Convenience, time, and relevance
5
- Availability of equipment
- Does the equipment work
- A means to an end and not the end in itself
- They do not compensate for poor structure and planning

PRESENTING VISUALS

Read or refer to the visual


- Describe its meaning or significance
- Amplify it with an explanation
- Make a transition to the next slide

GETTING AUDIENCE INVOLVED

Methods external to the speech:


 Get the audience to participate
 Active participation during presentations
 Ask rhetorical questions
 Solicit questions from the audience
 Need to do more than just pencil and paper exercises

FOR A FORMAL PRESENTATION REHEARSE

• The full text of your presentation


• Dressed and groomed as for the presentation
• In the venue as for the presentation
• Using the audiovisual aids as for the presentation
• Using video to record, play back and analyse your performance
• In front of a select audience

NON VERBAL COMMUNICATION

 Take care to communicate your confidence


 Your anxiety and nervousness can be detected

6
 For example, assess:
• What eye contact is appropriate?
• How appropriate is your dress for the occasion?
• How do you keep still to keep audience focused?
• What gestures are appropriate?
• How to face your audience for maximum impact?

Using your voice:


• Pronunciation - the act of producing the sounds of speech
• Articulateness and Articulation - the ability to say meaningful word by the
ability to say those words clearly
• Voice Pitch - the height or depth of the voice

DELIVERING PRESENTATIONS

Managing stress
 Performance stress is known as speaker anxiety or stage fright
 Performance stress can be reduced by:
- Breathing deeply
- Drinking water
- Rehearsing
- Re-direct audience gaze

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy