Certified International Supply Chain Profesional

PASAS CERTIFICATE IN SUPPLY CHAIN

REVIEWER

1. In any given supply chain there is some combination of companies who perform different
functions.There are companies that are:
A. Retailers
B. Wholesalers
C. None of the answer is correct
D. All mention answers are correct ✳

2. _____________ allows the function to play a greater role in corporate planning, reduces a
firm's exposure to opportunistic behaviors, and is more likely to lead to successful
collaborative relationships.
A. Strategic purchasing ✳
B. Tactical service function
C. Traditional purchasing
D. Labor standards

3. Which of the following is NOT a key way in which business organizations compete with
one-another?
A. Production cost
B. Flexibility
C. Product duplication ✳
D. Quality

4. Which systems are typically used to fulfill and support customer orders?
A. Information sales systems
B. Side office systems
C. Back office systems ✳
D. Front office systems

5. Which of the following processes (applications) is NOT part of the Production Planning
processes?
A. Material Requirements Planning
B. Sales and Operations Planning
C. Manufacturing Execution
D. Delivery Processing✳

6. The fundamental purpose for the existence of any organization is described by its _
A. Procedures
B. Mission ✳
C. Strategy
D. Policies

7. Which of the following stock valuation methods is based on a cost estimate made before
the part is purchased?
A. LIFO
B. FIFO
C. Standard costing ✳
D. Average costing
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8. Customer relationship management systems often include functions such as:

A. Sales force automation
B. Marketing campaign management and analysis
C. Customer service and support
D. All of the above ✳

9. Which of the following are reasons that customer relationship management systems may
fail?
A. Iplementations are often too software-centric
B. All of the above ✳
C. Company's goals are too broad
D. Strategies are too generic
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10. A product focused process is commonly used to produce:
A. Low-variety products at either high- or low-volume
B. Low-volume, high-variety products
C. High-volume, low-variety products✳
D. High-volume, high-variety products

11. Which term describes a concept that encourages and facilitates collaborative processes
between members of a supply chain?
A. Collaborative planning, focusing, and reordering (CPFR)
B. Collaborative planning, forecasting, and replenishment (CPFR)✳
C. Collaborative planning, forecasting, and reordering (CPFR)
D. Collaborative planning, focusing, and replenishment (CPFR)

12. Which of the following is a method for eliminating the bullwhip or 'Forrester Effect'?
A. Timely communication of sales figures throughout the supply chain ✔
B. The stabilisation of lead times throughout the supply chain
C. Ensuring realistic Bills of Materials throughout the supply chain.
D. Increased accuracy of stock levels throughout the supply chain

13. Many organisations hold safety stocks as part of their inventory. Which of the following is
a reason for holding safety stocks?
A. To cater for a large storage capacity
B. To improve stock accuracy levels
C. To cater for demand forecast errors ✔
D. To improve stock holding levels
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14. Pricing interacts with a supply chain in many ways. For instance,
transportation rate structures are adjusted by the carrier based on:
A. The logistics costs concept
B. The size of the shipment ✔
C. Cost to unload
D. Local currency rates

15. An important feature of supply chain management is its application of

electronic commerce technology that allows companies to share and operate
systems for:
A. Future purchasing of computer systems.
B. Cost-effective flowing of raw materials.
C. Future merger opportunities.
D. Order processing, transportation scheduling, and inventory management. ✔

16. The total logistics cost includes expenses associated with transportation,
materials handling and:
A. Warehousing, inventory, stock outs and order processing ✔
B. Customer complaints, cost of food and highway usage taxes
C. Inventory control with sales forecasting
D. Stock outage control with sales forecasting

17. A bill of material (BOM) lists the

A. Times needed to perform all phases of production
B. Production schedules for all products
C. Operations required to produce an item
D. Components, ingredients, and materials required to produce an item ✔

18. Which of the following is not a challenge to supply chain management?

A. The need to work closely with customers and suppliers
B. Upper level executives must understand the importance
C. All of the above are challenges for supply chain management ✔
D. Innovative integration of internal and external IT systems

19. Refers to a business or organization attempting to acquiring goods or services to

accomplish the goals of its enterprise. Though there are several organizations
that attempt to set standards in the process, it can vary greatly between
organizations.
A. Tactical service function
B. Purchasing ✔
C. Outsourcing
D. Procurement

20. Where does business intelligence come from?

A. Competitor knowledge
B. Information technology
C. Information✔
D. Customer knowledge

21. What is the goal of a customer relationship management system?

A. To eliminate the need for customers
B. To eliminate negative interactions with customers ✔
C. None of the above
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D. To gain customers

22. Which of the following are parts of IT support for customer relationship
management?
A. All mention answers are correct ✔➕
B. Front office systems ✔
C. None of the answer is correct ✖
D. Back office systems ✔

23. In the motorcycle industry, the person who is responsible for translating
customer requirements into actual orders and arranges delivery dates is:
A. Supply chain manager✔
B. Purchasing Maager
C. Production manager
D. Supply Manager

24. Which of the following creates "consumer demand"?

A. Indirect demand
B. Dependent demand
C. Independent demand ✔
D. Direct demand

25. Supply chain management includes all but which of the following?
A. Revenue and profit
B. All of the above ✔
C. Spend
D. Fulfillment

26. The outputs of a logistics information system include:

A. Status reports of inventories or order progress
B. Summary reports of cost or performance statistics
C. All mention above. ✔
D. Exception reports that compare desired performance with actual
performance.

27. In the automotive industry, the person who is responsible for translating
customer requirements into actual orders and arranges delivery dates is:
A. Supply chain manager ✔
B. Supply manager
C. Purchasing manager
D. Production manager

28. An organization's process strategy.

A. Will have long-run impact on efficiency and production
B. Must meet various constraints, including cost
C. All of the above are true ✔
D. Is the same as its transformation strategy

29. Lead time and order cycle times are the same as:
A. Customer service time ✔b
B. Replenishment time ✔s
C. Real time service time
D. Supply chain flow
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30. Which of the following are optimized by a well-designed supply chain

management?
A. Revenue and profit
B. Production
C. Logistics
D. All of the above ✔

31. Which of the following characteristics best describes repetitive focus?

A. All of the above
B. Falls between product and process focus
C. Widely used for the assembly of automobiles
D. None of the above ✔

32. Strategies for improving productivity in services are .

A. None of the above
B. Reduce inventory, reduce waste, reduce inspection, and reduce rework
C. Separation, self-service, automation, and scheduling ✔
D. Lean production, strategy-driven investments, automation, and process
focus

33. The process that plans for and controls the efficient and effective
transportation and storage of supplies from suppliers to customers is called:
A. Transportation
B. Transportation Logic
C. Logistic✔
D. Logic

34. Which of the following industries is likely to have low equipment utilization?
A. Beer making
B. Television manufacturing
C. Hospitals ✔
D. Auto manufacturing

35. Good supply chain management practices can be otherwise excellent strategy:
A. Effective and efficient operations to satisfy customer needs ✔
B. Cost effective measure for partners
C. Leveraging on information technology
D. Keep people employed on

36. Which of the following is NOT a reason for globalizing operations?

A. Improve supply-chain
B. Stockholder approval ratings
C. Attract new markets
D. Reduce costs ✔

37. Which element refers to the supply chain's ability to respond to unplanned
orders in larger or smaller amounts than expected or earlier than expected?
A. Costs
B. Responsiveness
C. Reliability
D. Flexibility ✔
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38. A supply chain is a sequence of firms that perform activities required:

A. To create synergi in their training programs
B. To create in deliver goods to consumer✔
C. To find products that are similar
D. To facilitate wholesalers inventory selections

39. There are many basic modes of tranports that a company choice from
A. All of the above ✔
B. Air
C. Sea
D. Pipeline

40. Three types of process strategies are:

A. Goods, services, and hybrids
B. Process focus, repetitive focus, and product focus ✔
C. Modular, continuous, and technological
D. Manual, automated, and service

41. The most serious challenge to collaborative planning is ?

A. Standard protocols for exchanging data
B. Common mode of communication
C. Applications for forecasting and planning
D. Motivation to share confidential information ✔

42. Software designed to improve the performance of teams by supporting the

sharing and flow of information is called a:
A. Collaboration system ✔
B. Group decision support system
C. Team system
D. Social network system

43. In a logistics context, the time between recognition of the need for an order
and the receipt of goods. Individual components of can include order
preparation time, queue time, processing time, move or transportation time,
and receiving and inspection time.
A. Lag time
B. Scheduling
C. Real time
D. Lead time ✔

44. In mass service and service factory quadrants of the service process matrix,
the operations manager could focus on all of the following, EXCEPT:
A. Tight quality control
B. Customization ✔
C. Automation
D. Standardization

45. The process of planning, implementing and controlling the efficient, cost
ffective flow of materials and related information from the point of consumption
to the point of origin is :
A. Reverse logistics ✔
B. Logistics
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C. Upstream management
D. Supply Chain Management

46. Which of the following tracks inventory and information among business
processes and across companies?
A. Supply chain management✔
B. Customer relationship management
C. Integrated supply management
D. Power supply
47. A supply chain is essentially a sequence of linked:
A. Suppliers and customers ✔
B. Supplier and manufacturer
C. Customer and prospects
D. Warehousing and wholesaling units
48. Business intelligence includes knowledge about all but which of the following?
A. All of the above ✔
B. Customers
C. Business partners
D. Competitors

49. A reason to carry inventory would include:

A. supplementation of synergy strategies
B. to promote purchasing and transportation discounts ✔s
C. to have tax write-off opportunities
D. having a wide variety to meet customer expectations ✔b

50. The inventory management systems designed to reduce the retailer's lead time
for receiving merchandise is called:
A. Efficient logistical response.
B. On-time market delivery system.
C. Effective response.
D. Efficient consumer response delivery system.✔