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Debasish CV

The document provides a curriculum vitae for an individual with experience in production support and application support using SQL, PL/SQL and UNIX. It details educational background, over 1.9 years of professional experience in related roles, technical skills, projects undertaken and responsibilities held.

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ashutoshnayak619
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39 views3 pages

Debasish CV

The document provides a curriculum vitae for an individual with experience in production support and application support using SQL, PL/SQL and UNIX. It details educational background, over 1.9 years of professional experience in related roles, technical skills, projects undertaken and responsibilities held.

Uploaded by

ashutoshnayak619
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CURRICULUM VITAE

Debasis Sarangi Email: sdebasis.oracle@gmail.com


Mobile: +91-7204428280

================================================

Professional Summary:

 A competent leader with 1.9 years of experience in Production Support and


Application Support using SQL, PL/SQL and UNIX.
 Good Knowledge in coding SQL.
 Certified On Udemy “Complete oracle SQL course”.
 Good working experience using SQL Join, Sub-Query and Function.

 Resolving the issues before the specified time frame.


 Exposure of UNIX, SQL and ITIL.
 Strong knowledge about INCIDENT MANAGEMENT, CHANGE MANAGEMENT.
 Ability to interact with client and have knowledge on ESCALATION MATRIX.
 Strong Knowledge on domains like Retail and Telecommunication.
 Quick Decision-making skills for problem identification and solution
recommendation.
 Excellent communication skill & presentation skill.
 Good problem-solving skills and thoroughness and detail orientation.

Academic Credentials:

 A Qualified B.Tech from Biju Patnaik University of Technology, Odisha


Professional Experience:

 Worked as a Production Support Engineer at Edgeverve system limited,


Bangalore from September 2021 to December 2022.
 Worked as an Application Support Engineer at Syniverse Technology,
Hyderabad from December 2022 to June 2023.
 Having 1.9 year of IT Experience in Production Support(L2).
 Technical Knowledge - UNIX, SQL, MIDDLEWARE COMPONENTS

Technical Skills:

Operating System : Linux, Windows.


Database : PostgreSQL,Oracle
Ticketing Tool : JIRA,BMC Remedy

OtherTools : WinSCP, Putty, Mobaxtreme, VMware, Pg admin,


SQL Developer
PROJECT

Project Name : TradeEdge


Platform : GCP, Azure, On premise setup (IDC/USDC)
Role : Production Support Engineer, Middleware admin
Technology : PostgreSql, LINUX.
Team Size : 16
Duration : September 2021 – December 2022.

Project Name : Tandem


Platform : On premise setup (Chicago/Dallas)
Role : Application Support Engineer
Technology : ORACLE (SQL), LINUX.
Team Size :8
Duration : December 2022 – JUNE 2023.

Project detail:

TradeEdge(Edgeverve)
TradeEdge is a project of Edgeverve system limited (Subsidiary of Infosys
limited), Where Applications like Market Connect, Market Pulse, Bind, DMS are
hosted in different platform like IDC, GCP, Azure as well as some on premise set
up for MARS, Nike and Tyson. MC is popular amongst all other applications, Where
Client like PNG, Heineken, Loreal, Walmart, Syngenta, Mondelez and many other
transfers their file to distributors with the help of small DB (tenant) created for
each and every distributor.

Tandem(Syniverse)
Tandem is a group of applications, where I was providing support as a member of
L2 team. The application includes SCCP, EDT, VAS, Syniverse Portals. We have
different clients naming few of the premium clients are Verizion, AT & T and C
spire etc.

Roles and Responsibilities:

 Responsible for providing the support in L2 to the client 24x7Basis.


 Responsible for completing OS patch and DB patch activity on timely basis.
 Certificate installation for AS2 Servers.
 Daily jobs include monitoring the application, data flow, solving daily issues.
 Monitoring the file system growth, CPU utilization and MEMORY utilization.
 Regularly attend & resolve the issues those are faced by client during
production coming through emails or alarms.
 On Call rotation 24x7 to handle page outs for any production issues.
 Following SOP in case of any Services are down or needs restart and handling
the issue until complete resolution.
 Actively involved in Deployments.
 Ability to take ownership and follow through on client until resolution.
 Investigate production issues, determine production defect severity and provide
workaround to user if feasible to move business forward.
 Manage and respond to users on timely manner.
 Log incident ticket for production issues and user queries.
 Provide necessary information needed for further investigation to next level
support (L3) to proceed with permanent fix.
 Ensure L3 teams identify root cause with impact analysis before delivering
production defect fixes.
 Share production defect support learning with CI team and development team
to improve application quality and minimize future defects.
 Make sure system availability as per respective agreed SLA.
 Ensure daily end of day execution for supported applications complete
successfully.

Personal Details:

Father Name : Suresh Chandra Sarangi


Marital Status : Single
Gender : Male
Caste/Category : General
Nationality : Indian
Language Known : English, Hindi, Odia
Hobbies : Robotics(hobbyist), Petrolhead, Music, Organizing events.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge and
belief.

Place: Hyderabad
Date:09/06/2023

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