User Manual & Technical Specifications

Models: AE2 & AE3

43”/1092mm > 50”/1270mm > 60”/1524mm
LED Light Kit & Ceiling Extension Kit is optional for all AE2 & AE3 Aeratron™ models

Attention Electricians:
 YOU MUST TEST THE FAN MOTOR PRIOR TO INSTALLING THE MOTOR HOUSING AND BLADES.
 FOR ANY PROBLEMS FOUND DURING FAN INSTALLATION PLEASE CONTACT THE NATIONAL
DISTRIBUTOR/RETAILER PRIOR TO LEAVING THE SITE.

THIS FAN MUST BE INSTALLED BY A LICENCED AND QUALIFIED

ELECTRICIAN IN ACCORDANCE WITH LOCAL AUTHORITY REGULATIONS
International Edition 2016/10
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IMPORTANT INFORMATION - PLEASE READ BEFORE ATTEMPTING INSTALLATION

1. Please read these instructions carefully, be mindful of all warnings and safety information
shown throughout this manual. Should you have any questions please call your local agent.
2. Please review the accompanying assembly diagrams before attempting installation.
3. This fan MUST be installed by a licensed & qualified electrician according to local authority
regulations and in accordance with current wiring rules of the country/state.
4. A copy of the purchasing receipt and proof of installation by a licensed and qualified
electrician according to local authority regulations is required for all warranty claims.
5. Where special access equipment is required to service the fan in accordance with local
authority regulations all associated costs are the responsibility of the owner.
6. Should a warranty claim be required, we reserve the right to charge a service fee for all call
outs where the fan is found not to be defective and / or where access is not provided.
7. To enable future programming, maintenance, cleaning and troubleshooting an isolation switch
per fan is highly recommended. Without an isolation switch per fan, an electrician maybe
required to assist with programming, maintenance, cleaning and troubleshooting. All
associated costs are the responsibility of the owner.
8. A Maximum of 8 fans on each RCD / circuit is recommended. The fans are a Class 5 Device
with leakage to Earth.
9. Your warranty will be void if a solid state dimmer or any other brand of wall controller is used.
10. The means for mains power disconnection must be incorporated in the fixed wiring in
accordance with national wiring rules.
11. To avoid possible electric shock during installation, be sure electricity is turned off at the main
power box before commencing work. Disconnect power by removing fuse or turning off circuit
breaker before installing the fan. Ensure all spliced connections are adequately insulated.
12. Warning! Do not allow the rotating fan blades to come into contact with any object, this can
cause serious injury or death.
13. Damage caused by incorrect installation, Force-majeure, lightning, electrical surges & spikes,
exposure to water, pests or moisture is not covered under warranty.

Australia, New Zealand: In accordance with AS/NZS60355-1 & ASNZS60355-2-80: “This

appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not play with the
appliance.”

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Instructions ................................................................................................................................................................ 4
General precautions .............................................................................................................................................. 4
Location and installation requirements for your fan ............................................................................................. 4
Mechanical issues .................................................................................................................................................. 5
Electrical issues ...................................................................................................................................................... 5
Unpacking your fan ................................................................................................................................................... 6
Checking ceiling condition and preparing for fan installation ................................................................................... 7
Installing Remote Control Receiver into hanger bracket ...................................................................................... 8
Preparing Fan Motor Housing ............................................................................................................................... 9
Remote Control Set-up ............................................................................................................................................ 10
Code match the Transmitter (Hand held) with the Receiver............................................................................... 10
Attaching Fan Motor Housing to Motor Assembly .................................................................................................. 11
Closing Screw Cover ................................................................................................................................................ 11
Fan Blades and Middle Piece Assembly ................................................................................................................... 12
AE2....................................................................................................................................................................... 12
AE3....................................................................................................................................................................... 13
Fan Blades to Shaft Assembly .................................................................................................................................. 14
LED Light (optional) ................................................................................................................................................. 15
Ceiling Extension (optional) ..................................................................................................................................... 15
Raked Ceiling Options .............................................................................................................................................. 16
Raked Ceiling with Extension Kit ............................................................................................................................. 16
Technical specifications ........................................................................................................................................... 17
AE2 and AE3......................................................................................................................................................... 17
Dimensions for Model ......................................................................................................................................... 17
Care & Cleaning ....................................................................................................................................................... 18
TROUBLE SHOOTING ............................................................................................................................................... 18
If the fan is noisy .................................................................................................................................................. 18
If the fan rotates but does not create much airflow ........................................................................................... 18
General Information ................................................................................................................................................ 19
Normal Wear and Tear. ....................................................................................................................................... 19
Ceiling Fan Warranty. .......................................................................................................................................... 19
Transfer of Warranty. .......................................................................................................................................... 20
The following is NOT covered by warranty.......................................................................................................... 20
Aeratron ceiling fan warranty details .................................................................................................................. 21

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Instructions
Thank you for choosing an Aeratron™ Ceiling Fan. You have chosen the best!
LED Light Kit & Ceiling Extension Kit is optional for all AE2 & AE3 Aeratron™ models.
We feel confident that your new ceiling fan will provide you many years of enjoyment.

General precautions
Please read and follow these instructions carefully, and be mindful of all warnings shown throughout
this manual.

This fan must be installed by a licensed and qualified electrician according to local authority
regulations.

Be cautious! Read all instructions and safety information, and review the accompanying assembly
diagrams before installing your new fan.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Location and installation requirements for your fan

To provide adequate clearance from the floor the lowest point on the fan blades must be at least 2.1m
(83”) from the floor in Australia, and at least 2.3m (91”) from the floor in the European Union and
affiliated countries.

Note: For a fan mounted directly to the ceiling, the lowest point of the fan blade is approximately
300mm (113/16”) below the ceiling.

Make sure that the chosen location of the fan will not allow the rotating fan blades to come into
contact with any object.

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Ensure ceiling joists are sound and of adequate size and strength to support a 35Kg (77lbs) load.

To reduce the risk of fire, electrical shock or personal injury, ensure that the fan mounting
bracket is supported directly from the building structure. DO NOT mount to an outlet box.

The mounting bracket must be firmly screwed to a load bearing structure e.g. a concrete ceiling, steel
structure or timber frame. If a timber frame is to be added it must be securely nailed or screwed
between two beams. Mounting boxes must be embedded in concrete or other load bearing material.

Mechanical issues

Note: All set screws must be checked, and retightened where necessary, before installation.

Do not remove the fan from the ceiling after installation.

Do not attach the Fan Assembly before the Fan Motor Housing is installed and secured. To protect the
finish, the Fan Motor Housing should be kept in the carton until ready to be installed.

After the fan is completely installed, check to make sure that all connections are secure to prevent the
fan from falling and/or causing damage or injury.

To reduce the risk of personal injury, do not bend or damage the motor Drive Shaft or Fan Assembly
when handling or installing

Aeratron fans are equipped with a self-balancing system and do not require manual balancing!

Electrical issues

! Means for disconnection must be incorporated in the fixed wiring in accordance with national wiring
rules!

We highly recommend installing the fan with an on/off switch so that the current to the fan receiver
can be turned off by this switch.

The fan can be used with a wall control and in conjunction with most home automation systems.
Extra electronics are required; please contact your fan supplier for further information.

To avoid possible electric shock during installation, be sure electricity is turned off at the main power
box before commencing work. Disconnect power by removing fuse or turning off circuit breaker
before installing the fan. Ensure all spliced connections are adequately insulated.

Note:
Nothing in this manual is intended to instruct or assist untrained or unqualified persons to install this
product. Additionally, it is the responsibility of the installer and user to apply common sense and care
at all times.

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Unpacking your fan

Unpack your fan and check the contents. Do not discard the carton. If warranty replacement or repair
is ever necessary, the fan should be returned in the original packaging.

Examine all parts. You should have the following:

Hanger Bracket Motor Assembly Motor Housing Hanger Bracket

Fastener

Control Receiver Control Transmitter 2 x AAA Batteries

NOTE: Wall control and Home Automation control components are not included; please
contact your local fan supplier for more information.

OR

HUB SCREW x 10

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Checking ceiling condition and preparing for fan installation

Before commencing installation, turn off electricity supply at the main power box.
Disconnect power by removing fuse or turning off circuit breaker.
Installation mounted to Ceiling Joist or Embedded Mounting Box

Install mounting bracket to ceiling joist or Mounting Box embedded in concrete using the screws and
washer provided. The mounting plate should be able to hold a weight of at least 35kg (77lbs).
WARNING: MOUNT ONLY TO AN OUTLET BOX MARKED ACCEPTABLE FOR FAN SUPPORT.
NOTE: Proper care must be taken when mounting to concrete ceilings. For safe mounting these
ceilings may require plastic plugs / anchors and stronger screws.

Preparing Fan Motor Assembly

Remove one Motor housing fixing Adjust remaining two Motor housing
Screw, and put it aside for re-assembly screws to provide clearance for
with Fan Motor Housing later installing the Motor Housing

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Installing Remote Control Receiver into hanger bracket

Note: Installing more than 1 Fan!
Power up each Receiver and code match before installation (see page 10)

Slide Remote Control Receiver After installing receiver, re-

into Hanger Bracket from the adjust Fan Motor assembly
opposite side of the Terminal block ensure the drive shaft is vertical
in the orientation as shown above

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Connect LIVE, GROUND and NEUTRAL from Mains Power (House) to Terminal Block.
Connect LIVE, GROUND and NEUTRAL from Remote Control Receiver to Terminal Block.
Plug the 8-Pin connector from the DC Motor into the 8-Pin connector from the Receiver.
Plug the 2-Pin connector from the DC Motor into the 2-Pin connector from the Receiver.
(Connecting the 2-pin connector now, will allow an easy retrofit of the LED light kit at any time)

NOTE: ensure that the 8-pin connector is fully engaged!

If not connected correctly the motor may rotate “jagged” or not rotate at all.

!!TEST MOTOR NOW (refer to page 10) before mounting the motor housing!!

Preparing Fan Motor Housing

Ensure that Motor Housing Screw

Covers are in full open position

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Remote Control Set-up

! Note: Code matching is required even if the remote control may control the fan out of the box !
Code match the transmitter with the receiver
Note: receiver itself has NO DIP switch.
Remote Control Code Setting
Set your Dip Switch to control individual
fan(s) (one per fan handset) and only
Dip Switch power to one fan receiver per time.
Chose same code setting for up to 8 fans
controlled by one handset within a 7m
(23’) radius with power to all fans.

Speed Up 1-2-3-4-5-6
Down 6-5-4-3-2-1

To start the fan press speed button

To change speed of fan press or (indicated by a short buzzer sound)
LCD indicates maximal speed (max)

On/Off Press the button to start or switch off the fan

Forward For cooling effect and in combination with Air Condition System (clockwise rotation)
Reverse To support heating system to exchange temperature (counter clockwise rotation)

Light Press the button to turn on or switch off the LED light (Light is optional)

Code match the Transmitter (Hand held) with the Receiver

1. Set the code to be encoded by the Dip Switch of transmitter
2. Switch on the main power to activate the receiver, indicated by (one beep)
3. Within 3 minutes after the power is turned on (one beep), press the transmitter’s “ON/OFF”
key and do not release (min. 5 seconds) until receiver issues (four beep) short sounds which
indicates successful code match
4. After successful code match, the fan automatically returns to the original speed as indicated
on LCD screen
5. Press any transmitter button to check for proper functioning
6. For code changes, repeat steps 1 to 5

 The transmitter and receiver will memorise the code for future use (also if switched off).

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Attaching Fan Motor Housing to Motor Assembly

Line up fixing hole Install motor housing

in Motor Housing with using a clockwise
screw hole in chassis Bayonet action
and install screw

Tighten screws securely

Ensure that Fan Motor Housing fixing point with the hole (not bayonet slot) is aligned with
chassis arm from which fixing screw was removed (see page 7).

Closing Screw Cover

Close all three Screw Covers

NOTE: Please ensure that the drive shaft is centred with the motor housing opening!

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Fan Blades and Middle Piece Assembly

! CONSTANTLY HANDLE FAN WITH CARE AT ALL TIMES TO AVOID DAMAGING THE FAN/SURFACE !
AE2

OPTION

Place AE2 Hub Upper onto a clean working area.

Line-up the three mounting holes in the Fan Blade

with the two screw boss and hole in the Hub Upper.

NOTE: Please use a power tool on medium torque setting

to ensure tight and secure blade assembly

Fix the Fan Blade tight and firm using 2 Hub screws

Fix second Blade tight and firm using 2 Hub screws

With care, turn the fan over and fasten the AE2 Hub Lower
to the fan assembly using the 2 Hub screws

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Fan Blades and Middle Piece Assembly

! CONSTANTLY HANDLE FAN WITH CARE AT ALL TIMES TO AVOID DAMAGING THE FAN/SURFACE !
AE3

OPTION

Place AE3 Hub Upper onto a clean working area.

Line-up the three mounting holes in the Fan Blade

with the two screw boss and hole in the Hub Upper.

NOTE: Please use a power tool on medium torque

setting to ensure tight and secure blade assembly.

Fix the Fan Blade tight and firm using 2 Hub screws

Fix second and third Fan Blades tight and firm using 2 Hub
screws for each Blade
With care, turn the fan over and fasten the AE3 Hub Lower
to the fan assembly using the 3 Hub screws

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Fan Blades to Shaft Assembly

Note: No liability is accepted if the Silicone ring is removed or the Pivot Lock is installed
incorrectly/ lock screw is not tightened.

NOTE: Re-adjust the fan assembly now to make sure that it is vertical, the fan assembly will be
vertical if the clearance “X“ between the ceiling and motor housing is equal all way round.

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LED Light (optional)

Line up the 2 pins on the LED light with

the 2 Holes in the Ceramic Holder
and gently push the LED Light up till the
Safety clip is engaged.

Re-check the correct assembly

by a “gently pull on the Light”
to make sure the LED is tightly fitted.

Ceiling Extension (optional)

Suitable for Raked Ceiling up to 17°

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Raked Ceiling Options

Raked Ceiling with Extension Kit

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Technical specifications
AE2 and AE3

Dimensions for Model:

AE2-43” & AE3-43”
AE2-50” & AE3-50”
AE2-60” & AE3-60”

Fan Weight:
AE2-43” = 5.4Kg (11.9lbs)
AE3-43” = 6.0Kg (13.2lbs)
AE2-50” = 5.7Kg (12.6lbs)
AE3-50” = 6.5Kg (14.3lbs)
AE2-60” = 5.8Kg (12.8lbs)
AE3-60” = 6.7Kg (14.8lbs)

Colour options:
White/ Silver/ Black
Wood-grain dark/light

Remote control: Hand Held, RF

Options:
Wall Switch control
Home Automation control

MODEL SPEED 1 SPEED 2 SPEED 3 SPEED 4 SPEED 5 SPEED 6

AE2-43 98rpm/3.8W 138rpm/6.8W 165rpm/9.7W 191rpm/12.9W 212rpm/16.0W 231rpm/18.7W
AE2-50 80rpm/3.7W 119rpm/6.6W 143rpm/9.5W 160rpm/12.7W 179rpm/15.6W 197rpm/17.7W
AE2-60 65rpm/3.7W 96rpm/6.2W 117rpm/9.3W 130rpm/12.3W 142rpm/15.2W 153rpm/17.8W
AE3-43 83rpm/3.6W 120rpm/6.4W 145rpm/9.6W 168rpm/12.6W 183rpm/15.9W 200rpm/18.3W
AE3-50 75rpm/3.5W 113rpm/6.4W 132rpm/9.3W 152rpm/12.3W 163rpm/15.6W 178rpm/17.8W
AE3-60 62rpm/3.4W 83rpm/6.1W 103rpm/8.8W 115rpm/12.1W 126rpm/15.0W 135rpm/18.0W
Operating Voltage = 240V/50Hz / Operating speed = rpm (revolutions per minute) / Power usage = W (Watt)

MODEL SPEED 1 SPEED 2 SPEED 3 SPEED 4 SPEED 5 SPEED 6

AE2-43 97rpm/3.0W 148rpm/6.3W 180rpm/9.6W 200rpm/12.7W 212rpm/16.0W 230rpm/19.6W
AE2-50 92rpm/2.9W 132rpm/6.2W 160rpm/9.6W 180rpm/12.5W 196rpm/15.8W 213rpm/19.3W
AE2-60 70rpm/2.9W 100rpm/6.0W 120rpm/9.3W 132rpm/12.3W 145rpm/15.5W 155rpm/19.0W
AE3-43 90rpm/2.9W 133rpm/6.2W 159rpm/9.6W 182rpm/12.5W 198rpm/15.9W 212rpm/19.3W
AE3-50 78rpm/2.9W 116rpm/6.1W 140rpm/9.4W 157rpm/12.5W 176rpm/15.6W 189rpm/19.1W
AE3-60 65rpm/3.0W 93rpm/5.9W 110rpm/9.2W 122rpm/12.2W 132rpm/15.2W 143rpm/18.7W
Operating Voltage = 120V/60Hz / Operating speed = rpm (revolutions per minute) / Power usage = W (Watt)

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Care & Cleaning

Regular cleaning of the Aeratron Ceiling fan blades and fan motor housing is the only maintenance
needed. Due to the self-balancing design, a large build up of dust on blades may create an imbalance
in extreme cases only, causing the blades to wobble during use. This is likely to be more apparent on
fans with an extension rod.
Regular cleaning of the blade is recommended to prevent dust from building up.

1. When cleaning your fan, only use a soft brush or lint free cloth to avoid scratching the finish.
DO NOT use water when cleaning your ceiling fan. It could damage the motor or blades and/or
create the possibility of electric shock.
2. When dusting the blades, you must support the blades to prevent bending - no pressure
should be applied to the blade pivot. After cleaning the blades, check to ensure that the Drive
Shaft is vertical, otherwise the fan may wobble.
3. Occasionally, it may be necessary to re-tighten the fan blades and fan motor housing fixing
screws to prevent any clicking or humming sounds during operation. This is especially true in
climates with broad temperature and humidity ranges.
4. If you experience any flaws in the operation of your fan, please check the points in the Trouble
Shooting section below.

WARNING: Except for items 1 to 3 below, the following require access to areas of the fan
which carry lethal voltage and must be carried out by properly qualified personnel.
ONLY points 1 to 3 below can be carried out by the user.

TROUBLE SHOOTING
If the fan does not operate properly, or turns on or off at random.
1. If applicable, change the batteries in the Remote Control Transmitter (Handset).
2. Reset code match(see page 10)
3. Reset the code, using a different dip switch setting (see page 10)
4. Multiple fans: power to all fans > code match > control all fans with one handset.
OR > power up (first) 1 fan > code match > power disconnect, power up second fan >
code match > power disconnect . . . . . . .to use one handset per fan (see page 10)
5. Disconnect and reconnect the 8-pin connector to make sure that the connectors are fully
engaged (see page 9)
6. Check the main and branch circuit breakers and/or fuses.
7. Check the wire connections to the fan.
8. Other RF devices may obstruct the handset to receiver signal.
If the fan is noisy
9. Check to make sure that Suspension Ball is located in the slot correctly, and the one screw
securing the suspension ball is tight (see page 8).
10. Check that Hanger Bracket is solidly mounted, no movement allowed (see page 7)
11. Check that the 2 Hub screws per fan blade are tight and firm (see page 12 and 13)
12. Excess wind can lift the fan blades and result in some noise.
If the fan rotates but does not create much airflow
13. The room may contain items which obstruct the air-flow.
14. The fan may be too small for the size of the room.
15. The fan might be in reverse function (counter clockwise rotation)
Note: In some areas, signals are sent through the power lines by the electricity supplier for the control
of off peak hot water, street lights and so on. These signals may cause an intermittent humming in the
ceiling fan. Filters may be available in your country at customer costs. It is not a ceiling fan fault.

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General Information
1. All electrical motors, including fan motors generate some noise, and may feel hot to the
touch. This is NOT a fault.
2. Ceiling fans tend to move during operation due to the fact that they are not rigidly mounted.
(Rigid mountings can generate excessive vibration and stress on the mountings).
Movement of a couple of centimetres is quite OK and does not suggest that the fan will fall
down. The Aeratron fan is mounted securely on a metal Hanger Bracket with rubber
cushioning and a ball joint to allow free movement. Please note that due to manufacturing
variations not all Aeratron ceiling fans are exactly the same - some may move more than
others. Note: Excessive wobble can be caused by the Drive Shaft not being positioned
vertically. This can be easily rectified by adjusting the position of the Fan Motor Assembly in
the Hanger Bracket (see page 14).
3. Ceiling fans are an environmentally smart choice to help cool you in your home. They work by
creating air flow which causes a cooling sensation on the skin. Ceiling fans do not cool down
air, so for energy wise use, they should be switched off when leaving a room. The
effectiveness of ceiling fans is also dependent on the humidity in the air - they are more
effective in humid environments, and less so in dry ones.
4. During winter, a reverse (counter clockwise) turning fan helps to reduce heating costs. Warm
air rises to the ceiling, where it cannot be felt by the occupants of a room, especially in areas
with high ceilings. The fan assists to distribute warm air more evenly in the room allowing to
set the thermostat several degrees lower.

Normal Wear and Tear.

Threaded components working slightly loose or parts even slightly damaged or bent during vigorous
cleaning or bumping can cause wobble and noise. This is not covered under warranty, but care during
maintenance and cleaning should prevent this from occurring.

Ceiling Fan Warranty.

You must have the original purchase receipt or bill of sale to make a warranty claim. No claim will be
accepted unless proof of date of purchase is available at the time of making the warranty claim.

Ceiling Fan Warranty Period.

The ceiling fan itself, excluding the Remote Control Transmitter and Receiver, is covered by a 3 year in-
home warranty unless stated otherwise in your jurisdiction (USA –30 year warranty on the motor). For
any warranty claims, please contact your local or regional retailer or distributor. Aeratron Pty Ltd will,
at its discretion, only repair or replace defective products which have been directly purchased from
Aeratron Pty Ltd, all other product claims must be lodged through your local retailer/distributor.
Labour and product delivery costs are borne by Aeratron Pty Ltd or the retailer during this 3 year
period. The cost of obtaining or using special access equipment (scissor lifts, scaffolding etc.) is
specifically excluded, and it is the responsibility of the owner to provide such equipment and have it
safely installed and operated.

Remote Control Warranty Period.

In general, Aeratron Pty Ltd Remote Control Receivers and Transmitters (Handsets) are covered by
a 1 year in-home warranty (unless stated otherwise in your jurisdiction) under the same conditions as
described above for fans.

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Balance of Warranty on Repaired or Replaced Products.

Any replaced or repaired product is covered only by the balance of the warranty remaining on the
original article.

Transfer of Warranty.
If the dwelling where the fan is installed changes hands, the balance of the warranty passes to the
new owner, providing the original bill of sale for the product is retained by the new owner.
Warranty does not cover damage to the fan if it is moved from one dwelling to another during the
warranty period. The warranty is voided in total if the product is sold as second hand goods.

The following is NOT covered by warranty.

1. Any damage incurred after delivery to the owner that is not caused by a fault in the products
materials or workmanship; damage from lightning or power surges; incorrect installation;
damage due to incorrect installation; noise or other influence of ripple control or information
access systems operated over power delivery infrastructure; water damage of any kind;
installation or use outdoors; damage arising from connection to or use with alternative power
systems (e.g. inverters, solar, etc.).
2. Ceiling fans not installed by a licensed electrician.
3. Repair of a ceiling fan used incorrectly, accidentally damaged, modified in any way or not
serviced in accordance with the maintenance instructions.
4. Travelling costs incurred by Aeratron Pty Ltd personnel or service agents and/or the cost of
transporting and insuring the ceiling fan between the nearest Aeratron Pty Ltd agents' service
depot and its normal location. These costs must be met by the purchaser.
5. Subject to any statutory provisions to the contrary, claims for damage to furniture, carpet,
walls, ceilings, foundations or any other consequential loss either directly or indirectly
resulting from a faulty ceiling fan.
6. Signals sent through the mains power supply by the electricity supplier for off peak hot water,
and other signals including those for street lights and such. These signals may cause an
intermittent humming in the ceiling fan. It is not the fault of the ceiling fan.
7. A service call fee will be charged where; there is nothing wrong with the ceiling fan or; the
defective operation of the ceiling fan is due to failure of electricity or; the installation is not in
accordance with Aeratron Pty Ltd instructions and/or applicable local regulations or; the
defects have been caused by incorrect application or abuse of the ceiling fan or; the damage
has been caused by unauthorised persons attempting to repair the fan.
8. When humidity is high and temperature drops moisture condenses on metal surfaces
including ceiling fans. The layer of moisture can be almost microscopic but it will affect the
surface by depositing a tiny layer of dissolved salts or airborne acidic compounds and thus
eventually leading to corrosion if the product is not properly and regularly cleaned.
9. Travelling costs incurred by Aeratron personnel or service agents exceeding 50kms between
the nearest agents’ service depot and the customer. These costs must be met by the
purchaser.
Making a Claim
You must have the original purchase receipt or bill of sale along with a proof of installation by a
Licensed Electrician to make a warranty claim. No claim will be accepted without these documents
being provided. Please contact the local agent via the warranty Hotline, web or email.
Please note carefully - If the product is found to be free of defects or the product is not functioning
properly as a result of faulty installation or lack of maintenance then Aeratron or its service agent
reserve the right to charge a service fee to rectify the reported problem.

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WARRANTY PHONE NUMBERS

AUSTRALIA 1300 116 305 (9am to 5pm EAST)
USA – please call +1 (415) 237-2322

Please Note: When calling for warranty you will require the following information; date of purchase;
model and colour of the fan. The installing electrician’s details may also be required.

Aeratron ceiling fan warranty details

Please File with your Purchase Receipt

Customer Details
Name; ______________________________________________

Address: ____________________________________________

Post Code: ___________________________________________

Phone Number: _______________________________________

Fan Details
Model: ______________________________________________

Colour: ______________________________________________

Date of Purchase: ______________________________________

Electricians Details
Name of Electrician: ____________________________________

Licence Number: _______________________________________

Please scan and send per email to your local or national retailer or distributor

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International Edition 2016/10