7 Planning Skill Development THIRD DRAFT
7 Planning Skill Development THIRD DRAFT
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to identify and
document current skills and to plan future skills development under the guidance of an
appropriate adviser
Plan skill development
Element: seek advice on future career directions
Element: conduct self assessment of skills
Specific (one-on-one) advising: This kind of advice depends on conferring with someone
very familiar with specific issues unique to the junior faculty member’s field, or involves
direct and specific feedback from a supervisor such as a department chair. Types of specific
advising include:
Review of current activities and future plans. These may include:
Research activity, including publishing, grant activity, etc.
service activity, on campus and nationally
teaching activity, both in formal courses and mentoring
students
clinical assignments
Review of documents, like curriculum vitae, annual reports, required professional
statements
Critical feedback in the crucial years prior to tenure reviews or promotions, with
delineation of the exact criteria by which that faculty member will be evaluated at the
annual or third year review
Personal advice on sensitive issues that individuals do not feel comfortable discussing
in groups
Identification and facilitation of specific opportunities for faculty members to grow
into leadership positions
Group advising: Not all career advice requires one-on-one interaction. “Group advising”
refers to advising that can be accomplished for the benefit of multiple individuals
simultaneously.
Sessions can be led by one or by a few senior faculty and address broad issues such as a
collegial conversation about the intellectual concerns of the department or program,
developing new courses, teaching evaluations, time management, or policies on tenure.
Zone advising: This refers to interactions with individuals with particular areas of expertise
(zones) such as successful grant funding, university service assignments, or teaching and
learning resources such as the Center for Research on Learning and Teaching (CRLT). In this
variation on the group advising idea, one senior leader can serve as a resource on a particular
topic for multiple junior faculty members.
Peer advising: Another variation on group advising is provided by facilitating career-
relevant interactions among peers. Junior faculty can assist one another by sharing
information, strategies, knowledge about resources, and general moral support. Types of peer
advising activities include:
• Dissemination of information on institutional policies similar to the packages provided to all
junior faculty/new hires. Topics may include dual career programs, modified duties, delays of
the tenure review, leave policies, and work-family resources.
Guidance in preparation of annual reports and tenure and promotion dossiers.
Discussion of the level of achievement expected for promotion in various
areas (e.g., research, teaching, success at obtaining external funding).
Communication of eligibility for internal awards and external national and
international recognition.
You want a job! So what is stopping you?
Of course, it’s very common for job seekers to worry about choosing a career that is the
perfect match. There are ways to handle this if you are at any stage of your career, whether as
a recent graduate, someone who has been out of the job market for a while or even if you are
a mid-life career changer. By conducting a self assessment of your skills and interests you
can generally focus on careers that will lead to long-term satisfaction. During a self
assessment you essentially gather detailed data about yourself in order to make a better
informed career decision by looking at your inherent values, talents, interests, and personality
as they relate to work.
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Future career directions
Identify your career path by:
• preparing well in advance
• following all the rules
• finding the correct mental attitude
• Possessing any relevant qualifications.
Before you begin the hunt for a job, there are two critical issues you have to look at:
What kinds of jobs there are out there that you could do?
Which of these you would be happy and successful doing?
You may have a very definite idea about a career you would like to follow or, like many
other people, you are far from sure. Often you will choose a job you know something
about just because you are not aware of the full range of possibilities.
Identify possible industries and possible jobs
One good starting point is to identify an industry that appeals to you first. If your parents
own a farm, your likely industry will be Primary Industry, unless you really want to get
away from the farm. If your family has a family business of any kind, you may want to go
into that business. But even then, there are lots of potential roles within a business and you
may not be interested in them all. For most of us, we have no real idea what the options are
unless we get some help finding our way around the work world.
"Find something you love to do and you'll never have to work a day in your life."
Look around you. How many people do you know who love the work they do? You can
love the work you do if you take the time to research the work world and your own likes
and dislikes.
Industry
An industry is a group of firm that offer a product or class of product that are close
substitutes for each other.
future career direction through:
• study
• working environment
• career-planning agencies
• Life experiences.
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ACTIVITY 1
Select a town and write below how many jobs are listed in your sector.
____________________________________________________________________
From this list, choose a job that you know nothing about but you think it sounds interesting.
List this job below.
____________________________________________________________________
write a few sentences about what this job entail.
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
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Have you got it right?
Often you cannot tell by the name of a job whether it will be a suitable career for you. It is
much easier to do a little research into a profession before you start, rather than change your
course mid track. Keeping your options open and doing a little investigation can save you a
lot of hassle in the future. Let’s now utilise an Internet career pathway quiz in the next
activity to help select the right career for you.
ACTIVITY 2
Complete one of the following quizzes and answer the following questions.
See:
Career quiz (15 questions)
quizzes, career quiz
career wizard (63 questions)
Large
Voluntary
organisati
work Present ons
Position
Student
Casual
part-time
Self work Work
employed Interstate
Part-time Work
work Overseas
Partnersh
ip
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Who are you?
Each person has a unique personality and way of looking at the world they live in. In order
to see where your place in the world is, some self-assessment is necessary. You have done
those on-line career quizzes, so let's see now if you can identify more about yourself that will
help you choose a career that is right for you.
Many people find it difficult to put themselves under the microscope and it can feel
uncomfortable. At best we let others; parents, teachers, partners, tell us who we are in their
eyes - and that is often very uncomfortable, but we rarely take the effort to check what they
say and work it out for ourselves. There are many ways to assess your personality and formal
psychological testing systems are available should you wish to explore them. Some of these
tests are used when you apply for a position with some companies.
ACTIVITY 3
What do I enjoy doing by myself (some examples may be reading, fishing etc)?
____________________________________________________________________________
_____________________________________________________________________________
___________________________________________________________________________
____________________________________________________________________________
2. What activities do I enjoy doing with other people (some examples might be going to the movies,
playing tennis etc)?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_________________________________________________________________________
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Now get another person in the room to go over your responses for Activity 4. Make sure
that person gives honest, constructive feedback. Remember, there are no right or wrong
answers.
ACTIVITY 4
Below are some examples of jobs. In each example, recommend what the person should do
and why. Also state whether you would be interested in the job and why/why not.
Xavier finds that he prefers doing things in a group. He likes being in the ‘in’ crowd. He has
been offered a great new job, but he’s unsure of whether to take it or not. His boss would
require him to go on long trips on his own. He would be responsible for making all
decisions in the field and reporting back to his boss with his findings. He would be
expected to return to head office once every couple of months for feedback and updates.
Of course he would get a company car, expense account and be well paid, and it is a
move up the corporate ladder.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
2. Kate loves being with people. She likes talking to them, helping them and being involved
in their lives. She has recently moved to a new town where she doesn’t know anyone.
Luckily for her, she has been accepted for two jobs. The first job is with an accountancy
firm handling the reception desk, basic office duties and some simple bookkeeping. It will
pay well and help her get on her feet in the new town quickly. The second job does not
pay as well, but is with an employment agency in town, working as an employment
officer. Her main role would be liaising with local businesses and helping clients seek
work. After 12 months experience, her performance in this job will be reviewed and a pay
rise is likely.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
______________________________________________________________
___
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Developing Personal Goals
Think about what you want in life. Think about how you are going to get there. Where
does work fit in with your life plan and personal goals? You may be hungry for promotion
and responsibility. Or you may value pleasure and home and friends more highly than
your job. Most likely, you want to lead a full life and spend all your time in a
meaningful way. And you want to be good at your job and for the experience to be rewarding.
That's all! A valuable exercise is to sit down and work out what it is that you want to
achieve from work and in your personal life. Ask yourself "What are my personal goals?"
By first identifying your personal goals, you can develop a long-term game plan to achieve
them. By working out what you want, you'll also be able to strike a balance between home and
work that's right for you.
ACTIVITY 5
Goals
On a separate piece of paper, or a blank word document, answer the following questions. It’s up
to you whether you share this information with others.
Think back over the past year. Write down:
All the major things that happened – good and bad – over which you had control.
What you achieved and what you didn’t achieve though you would have liked to. Be honest and
truthful with yourself.
Ask yourself some hard questions.
“In what areas of my life am I not achieving what I want?”
“How am I limiting myself?”
“Where am I lacking confidence?”
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As an adult you no doubt have many talents, some of which are transferrable to career types
and work duties. When conducting your self assessment, be sure to take an inventory of your
natural skills to match up a career that will use these talents. This can be a good time to
research different career paths to determine if they will allow you to use your talents in a
constructive way, or if there will be certain talents you will need to develop. Failure to
recognize this early on can result in frustration over a job where you can't use your talents to
realize your full potential.
Learning More about Your Interests
While understanding your talents and skills is important, if you want to be successful in a
career, you will want to know how your interests come into play. Interests include what you
enjoy doing on an average day. Perhaps you like talking with people, being outdoors or
working with children? Knowing in advance what really gets you excited about life is a basic
component of any career assessment. Your interests can open your eyes to a wide range of
career choices and give you more joy on the job daily.
Considering Your Personality Type
As the old saying goes, “it takes many different personalities to make the world go around.”
Nothing could be more truthful when dealing with an assessment of yourself in terms of your
career. Your personality, which comes from life’s experiences and genetics, can influence
how well you get matched to careers as an adult. Personality can be a factor that can make
you good at what you do. By honouring your unique personality, you can find a career that
brings fulfilment and allows you to be genuine at work.
Identifying personal skills
It would be great to think that our ability to tell a joke, play football or tap dance would be
enough of a skill in the average workplace to ensure a wonderful career. Of course if
these are the careers you are pursuing, then these are not only recreational skills but the
work ones as well.
Generally speaking however, the term 'personal skills' refers to the intangible skills that these
recreational skills show. For example if you tell a good joke it could be that you are a great
communicator and that you bring a sense of humour and fun to the workplace. Or if you play
football, it could be that you are a good team player, have a great sense of discipline, fair play
or physical stamina. These personal skills then show what kind of person you are and how
you may relate to the whole organisation. A prospective employer will take this into
consideration particularly when they have more than one applicant with the professional skills
suitable for the position.
ACTIVITY 6
Identify the personal skills I bring to my workplace
Using a scale of 1 - 5 (1 being almost non-existent and 5 being most developed) score
your skills in the following list. Remember to be honest. No one is good at everything
and no one is bad at everything.
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Accuracy 1 2 3 4 5
Adaptability 1 2 3 4 5
Ask for help when needed 1 2 3 4 5
‘Can do’ attitude 1 2 3 4 5
Commitment 1 2 3 4 5
Communicator 1 2 3 4 5
Complete tasks 1 2 3 4 5
Computing skills 1 2 3 4 5
Creativity/flair 1 2 3 4 5
Critical thinking 1 2 3 4 5
Customer/Client service 1 2 3 4 5
Enthusiasm 1 2 3 4 5
Excellence 1 2 3 4 5
Flexibility 1 2 3 4 5
Focused 1 2 3 4 5
Follow through 1 2 3 4 5
Honest 1 2 3 4 5
Initiative 1 2 3 4 5
Innovation 1 2 3 4 5
Inspire others 1 2 3 4 5
Literacy skills 1 2 3 4 5
Listening skills 1 2 3 4 5
Leadership skills 1 2 3 4 5
Motivation 1 2 3 4 5
Numeracy 1 2 3 4 5
Openness to ideas and others 1 2 3 4 5
Organisational skills 1 2 3 4 5
Patience 1 2 3 4 5
Persistence 1 2 3 4 5
Personal responsibility 1 2 3 4 5
Problem solver 1 2 3 4 5
Project management 1 2 3 4 5
Quick learner 1 2 3 4 5
Reliable 1 2 3 4 5
Research ability 1 2 3 4 5
Self confidence 1 2 3 4 5
Sense of humour 1 2 3 4 5
Solutions orientated 1 2 3 4 5
Team player 1 2 3 4 5
Understanding of business practice 1 2 3 4 5
Willingness 1 2 3 4 5
Written skills 1 2 3 4 5
ACTIVITY 7
10
Identifying my strengths and weaknesses.
In the box below, write out your strengths and weaknesses. This will draw a picture of
who you are right now.
Strengths Weaknesses
1.3Discuss future work/career directions with appropriate people and identify additional
skills requirements Appropriate people may include
assessors
colleagues
mentors
supervisors
trainers
It's no use deciding you want to be an aeronautical engineer if you left school early and don't
intend to go back. It's probably not going to be possible to dig archaeological ruins if you
have a bad back, but there may be other aspects of archaeology that will appeal to you just as
much if you just research the options. When choosing a career you have to cut the suit to fit
the cloth, but it's amazing what the options really are when you start looking.
You've just completed a lot of self analysis, and now it is time to get expert help. If you are
a job seeker who has never worked, you may find it difficult to pay for this help, so you
need to know where you can get it free of charge.
Careers Counselors
Most schools have their own careers or guidance counsellors who are specially trained to help
you decide on subjects and a career path. Careers counselors have all the latest and greatest
career information at their fingertips and can offer advice on a multitude of careers and what
you need to do to get into them. They have local knowledge and contacts to set you up with
some work experience in a field you want to try out. Make sure you also keep your eyes open
around school or college for other opportunities to find out about your options, such as careers
seminars and training expos.
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Work Experience
Another great way to find people to talk to you about your choices is to do some work
experience in a relevant field. You will get to see how other people doing the job are faring
and will get some first hand advice as to how you should approach the job. Again, if you are
at any kind of college, their careers office should be able to help you arrange work
experience. If not, you may have to find employers in your field of interest and call them
direct, although expect a few difficulties with this as the people who answer phones may not
be able to put you onto the people who could discuss work experience with you. In other
words, make a list of at least five prospects before you start ringing, then ring them all in turn
until you get a "yes". Don't get disheartened at the first knock-back.
1.4 Take into account personal values and attitudes regarding work and business, in
planning future work/career directions
You've done a lot of research to this point: you've looked at jobs, you've looked at
yourself, and you've looked at jobs again but with more information about yourself at
hand. So by now you should have short-listed a few options. Now you are going to look at
yourself yet again, but at a deeper level.
While you are doing the following exercises, keep your preferred jobs in your head and
assess whether they fit with your answers.
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People contact
Managing others
Not having to work in leisure hours
Not having to work split shifts
Low-moderate stress levels
Physical activity in the workplace
Working with people you get along with
Environmentally conscious workplace
Morally sustainable work practices
ACTIVITY 9
How do I approach learning and work? Write down your answers to the following
questions.
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If you cannot solve a problem do you:
See your manager immediately and let them
know what the problem is?
Wait to see if you can solve it by the end of
the day?
Throw the problem away; hoping that it will
not come back to you again?
Pass it to another term member and move on
to something easier?
1.5 Identify additional skills required and determine appropriate method/s to
acquire these skills
Method/s to acquire additional skills may include:
attendance at workshop or demonstration
formal course participation
on-the-job coaching or mentoring
work experience
So, have you reached a decision on what you want to do? If you have made a decision, you
now need to research that decision to ensure you can achieve it. If you have not made a
decision, you still have to research your range of options to see if they are achievable.
A plan of attack
Once you've done the hard yards and decided on a career direction, you next have to plan
how you're going to get there. For example, you might plan to do a course at university,
followed by several years of full-time employment before undertaking a post-graduate
degree in a specialist area. Your plan needs to cover how you're going to get to university or
other type of college if you don't yet have the pre-requisites or grades required for the course
you want to do, and how you're going to support yourself while you're there.
You must be prepared to be flexible. You might find you get the opportunity to live and
travel overseas, meaning a change of plan. Or, as you get older and experience new things,
you might want to change your career direction in line with your new interests. Remember,
changing your mind is perfectly OK. The earlier in life you make these changes, the longer
you have to steer in your new direction.
SELF-CHECK 1
1. List your current skills
2. List at least 3 future career goals that you want to have
3. What additional personal and key skills do you want to develop in the future?
4. Describe the methods used to develop additional skills
2.1 Identify work, life and study experiences relating to business
Have I already gained in your work and personal life? When you put these experiences
together with current skills and knowledge that you already have it will give you some idea as
to what a good job for you might be.
This information can be discussed with a trainer or assessor who might then be able to
suggest whether or not you need to gain some further skills development.
In this topic you will learn to:-
Identify work, life and study experiences relating to business
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Assess current skills, knowledge and attitudes against a checklist of relevant
competencies
Discuss results of self-assessment with trainer or assessor
Identify further skills development needs
Experiences relating to business may include:
family responsibilities
study including formal or informal learning
volunteer or recreational experience
work experience
Why is self assessment important in career choice?
Self assessment is important in career choice because it helps candidates select careers based
on unique personalities, skills, interests and values. This step done early-on can help to
prevent years of needless frustration that can come about as a result of choosing a career that
doesn't mesh well with these factors. A self assessment is also important in discovering new
career paths that may not have been considered previously. Job seekers can use this
information to be more open to other careers available in new and developing industries.
Additionally, doing a self assessment can help to identify areas of weakness where more
training or education can help to develop existing skills into a long-lasting career.
Self-assessment of skills
What are your skills and life experiences?
• Qualifications:
– secondary school
– tertiary education
– trade or paraprofessional education
• Experiences:
– paid employment
– voluntary employment
– life
Life experiences are abilities that help to adapt and behave positively so that we can deal
effectively with the challenges of everyday life
ACTIVITY 10
Identify my current skills and experience
What technology do you use Work
(eg. fax, computer, internet, Life
email, telephone)? School
What research, analysis or Work
writing have you done?
Life
School
What experience have you had Work
dealing with other people? Life
School
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What training have you had? Work
Life
School
List any other relevant skills Work
you believe you have here Life
School
2.2 Assess current skills, knowledge and attitudes against a checklist or relevant
competencies
Temperament tests
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There are lots of different kinds of temperament, personality or work style tests that give us
insights into ourselves and others. So let’s look at who you are in this system? Personality
style tests can really help in raising your own self-knowledge and ability to understand others.
ACTIVITY 12
As a result of completing activities to date, you should have a clearer picture of your personal
strengths and weaknesses, current work skills, values, interests and possible work options. With
your classroom teacher, discuss the following points:
There are many ways of looking at learning styles but the simplest is to break them down into
three basic modes:
VISUAL – some people like to see what you mean and make decisions based on how
things look.
AUDITORY – some people like to hear your ideas and decide based on how things sound.
KINAESTHETIC – some people like to experience what you are talking about and
decide by how things feel to them.
Creating a career plan
Many people do not work out a career plan. They hope that the ‘right job’ will come along and
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that when they are ready they will be able to make the changes they want to move into a new
career. There are a few things wrong with this approach. It puts you on the back foot. In this
position you are more likely to be ‘reactive’ to market trends rather than be ‘active’ with them,
and you are likely to find yourself in work that you may be good enough at, but that you are
not happy doing. You can choose to be:
Reactive – and wait for the world to do it for you
Active – and go with the flow, keeping abreast of changes so that you can move forward with
ease.
Pro-active – and be in the forefront of change, creating the trends and new innovations.
SELF-CHECK 2
I. Give short answer for the following questions
1. What kind of work, life and study experiences do you have relating to business?
2. Why and how you assess your current skills, knowledge and attitude?
3. Describe some of the personal and key skills required to be effective at both work and
in your daily lives
II. Match the employability skills/ work qualifications listed in column “A” with the
corresponding industry/ enterprise requirements described in column “B”
A
1. Team work
2. Communication
3. Planning and organizing
4. Self management
5. Technology
B
A. Behaving in ways that contribute to an effective and safe working environment
B. Operating a range of business equipment
C. Working with colleagues and supervisors to produce work place document
D. Formulating own work schedule to ensure tasks are completed on time
E. Gathering conveying and receiving verbal and written information
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3 PREPARE PORTFOLIO OF EVIDENCE
What is a portfolio?
A portfolio is a personalized collection of materials. Portfolios are often identified with
people in the arts (photography, design, etc.) and conjure up images of large black cases or
binders with samples of work. They are now widely used in many other fields.
A portfolio is:
• A reflection of you as a professional
• A record of your professional development
• Proof of performance on the job or in class
• What you have accomplished (i.e., tangible artifacts/evidence)
• Evidence of your learning new skills
• Paper-, computer-, or web-based
Why create a portfolio?
Portfolios can be used for a variety of purposes. This guide focuses on creating portfolios that
are used to:
• Market your capabilities in job interviews
• Negotiate promotions and raises
• Apply for bonuses, scholarships, or grants
• Document the quality and quantity of your professional development
• Demonstrate prior work or learning experiences for educational credit
Regardless of purpose, portfolios document skills and accomplishments through
examples of work.
3.1 Identify and discuss types of evidence required
Types of evidence may include:
academic results including informal studies
personal interests and experiences
previous employment
recreational experiences
volunteer work
work experience
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your portfolio can become quite a large collection of items. During an interview it would be
impossible and unwise to go through every item with an employer. A better strategy is to
select items from your portfolio to be included in a smaller interview portfolio. This portfolio
can be presented during an interview to add evidence of important knowledge or skills you
possess that are relevant to the position or promotion at hand. Take your cues from the
interviewer in regards to an appropriate time to share items from your portfolio.
Knowing what sort of work you would like to do is only half the battle. You then need to
actually get the job. So now you need to know how to impress an employer and stand out from
other applicants.
ACTIVITY 15
Identifying the evidence you will need to collect and why it matters
Work/Evidence Samples
For each sample, provide a reflection statement, either in paragraph or bulleted format that
contains:
• A brief description of the sample item and the context in which the item was
created (e.g., “A marketing plan for a nonprofit agency created for Marketing
425”)
• A detailed list of the competencies developed or revealed by the sample. (It is
this second part of the reflection statement that makes the portfolio element
especially useful in the interview process)
It is surprising how much paperwork there is that can tell someone else who you are. Even if
you have never worked before, a prospective employer can tell a lot about you from these
pieces of paper. Fill out the table below on the evidences you may need.
Portfolio of evidence
Before applying for any employment you will need:
• letter of application or cover letter
• resume
• certified copies of qualifications
• references
• referees
• Examples of projects or personal/work achievements.
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Type of evidence shows about me
Formal Education
You will need originals of your:
School reports
You will constantly be required to copy
these for job applications, so keep them
filed safely and cleanly.
Informal Education
You should have evidence of any short
courses you have attended or completed.
Personal interest courses
Sports training (football, volleyball
etc)
Non-sporting (chess, school
magazine etc)
First aid training
Work experience
These will tell your prospective
employer that you are motivated,
interested and able to stick at something
you like doing.
Referees
You should organize referees who will
be able to say good things about you.
These can be previous employers,
teachers, coaches or perhaps a family
friend – as long as they have a good
word to say about you.
Computer and other technology skills
These are important and deserve
attention in their own right. Name
programs and software you have used.
Also include word processing skills,
graphics software, and spreadsheeting
and so on.
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Evidence to support the fact you are who you say you are
You should now collect together all your documents relating to courses, volunteer and paid
work you have done.
ACTIVITY 16
My Portfolio
In a folder, collect together all of the information necessary for obtaining a job. This may
include samples of work.
3.4Complete application for recognition of current competency and/or personal resume with
assistance from assessor
A resume must be simple, but impressive, and be as generic as possible so that you can use it
for any job you apply for. Employers see hundreds and possibly thousands of resumes in a
year. The purpose of a resume is not to get a job – it is to get an interview for a job!! Your
resume is basically an advertisement to sell your skills to a potential employer. You need to
capture their interest and it is best to keep it short and sweet. Your resume must contain
personal details, qualifications, practical skills, and work experience.
ACTIVITY 17
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My Resume and Cover letter
By using the examples below, complete a resume and cover letter. You may wish to use the templates
in Microsoft Word to create your work.
They can be found under File – New – Templates - On my computer – Other documents – then choose
either the elegant resume, professional resume or contemporary resume. Save this template into your
directory and fill in your details. You should also refer to the resume on the following pages and the
notes above.
The template for a letter may be found under File - New – Templates – On my computer – Letters and
Faxes – then choose either the elegant letter, professional letter or contemporary letter.
PERSONAL PARTICULARS
NAME: ----------------------------------------------
ADDRESS: -----------------------------------------------
TELEPHONE: ------------------------------------------------
HEALTH: Excellent
EDUCATION
(GORO High School, ADAMA)
SEM 2, 2011 - Year 10 results:
English B
Maths B
Science A
Art A
Study of Society and the Environment A
Business Education A
SKILLS LIST
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Communication skills:
I am able to interact with people of all ages
Attentive listening skills
Friendly telephone manner
Ability to accurately record messages
Polite to customers
Ability to handle difficult customers
Excellent presentation
Computer/Administration skills:
Labouring skills:
Lawn mowing
Washing and wiping dishes
Gardening
Knowledge of the following:
o Electric sander
o Electric drill
Painting
PERSONAL QUALITIES
Positive attitude
Excellent time management skills
Self-motivated
Good team worker
Good sense of humour
Honest and trustworthy
Punctual
Able to show initiative
Eager to learn
Confident
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CLUB INVOLVEMENT
VOLUTERY WORK
Red Cross
Anti AIDS club
Environmental protection
HOBBIES ANDINTERRESTS
Camping
Basketball
Tennis
Athletics
Fishing
Restoring old cars
REFERNCE
THE FOLLOWING IS AN EXAMPLE OF A COVERING LETTER TO BE INCLUDED
WITH YOUR RESUME, WHEN APPLYING FOR A JOB
GETACHEW BILISA
Address Adama
TEL XXXXXXX
Dear Madam/Sir:
I would like to be considered an applicant for the position of “Retail Assistant” which was
advertised in the Ethiopian Herald on Monday, 26 January 2014.
I have the relevant qualifications and experience that would make me an asset to your
organisation. (Expand on your skills and experience that relate to this job).
Mention your personal qualities that you could offer the employer (being honest and
reliable, motivated, your willingness to undertake further training).
Further detailed information about my suitability to this position may be found in the attached
resume, along with names of referees. I would welcome an opportunity to further discuss this
position and I may be contacted after 3.30 pm on telephone number.521911000000
I look forward to hearing from you soon.
Yours faithfully
25
Getachew Bilisa
Enc
Self check 3
Identify Current Skills and Experience
Identify your current skills and experience you will need to make a list of everything that you
currently do in your work if you are working.
If you are not working, look around your home, school or social life to find the answers.
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