Finance Pi's
Finance Pi's
INDICATORS
FINANCE CAREER CLUSTER
Performance indicators are used to define the parameters of the comprehensive written career cluster exam and other activities that are part of
the overall competition.
This list was compiled by MBAResearch and Curriculum Center and DECA Inc. and represents efforts to support all DECA competitive events
within the overall framework of the National Business Administration Standards. Individual indicators are based on a review of prior research and
on extensive review of available online and print literature–both from industry and education.
For additional information on these Performance Indicators, the National Curriculum Framework, or the National Business Administration
Standards, please visit the MBAResearch web site at www.mbaresearch.org. Questions may be e-mailed to service@mbaresearch.org.
Performance Indicators
• Performance indicators for PRINCIPLES OF BUSINESS ADMINISTRATION role-plays and exams will be
selected from the business administration core (Tier 1).
• Performance indicators for TEAM DECISION MAKING case studies and exams will be selected from the
business administration core (Tier 1) and appropriate career cluster (Tier 2).
• Performance indicators for INDIVIDUAL SERIES exams will be selected from the business administration
core (Tier 1) and appropriate career cluster (Tier 2). Performance indicators for the role-plays will be
selected from the business administration core (Tier 1), appropriate career cluster (Tier 2) and appropriate
pathway (Tier 3).
The below chart indicates the performance indicators used to develop exam items, role-play scenarios and
case studies for each competitive event. For each competitive event listed, members should prepare using the
performance indicators listed on the corresponding pages.
Key
PQ = Prerequisite level performance indicator content develops employability and job-survival skills and concepts,
including work ethics, personal appearance, and general business behavior.
CS = Career Sustaining level performance indicator content develops skills and knowledge needed for continued
employment in or study of business based on the application of basic academics and business skills.
SP = Specialist level performance indicator content provides in-depth, solid understanding and skill development in
all business functions.
Business Administration Core Page 4
Performance Element: Understand the civil foundations of the legal environment of business to
demonstrate knowledge of contracts.
Performance Indicators:
Identify the basic torts relating to business enterprises (BL:069) (SP)
Describe the nature of legally binding contracts (BL:002) (SP)
Performance Element: Read to acquire meaning from written material and to apply the
information to a task.
Performance Indicators:
Identify sources that provide relevant, valid written material (CO:054) (PQ)
Extract relevant information from written materials (CO:055) (PQ)
Apply written directions to achieve tasks (CO:056) (PQ)
Analyze company resources to ascertain policies and procedures (CO:057) (CS)
Performance Element: Apply active listening skills to demonstrate understanding of what is being
said.
Performance Indicators:
Explain communication techniques that support and encourage a speaker (CO:082) (PQ)
Follow oral directions (CO:119) (PQ)
Demonstrate active listening skills (CO:017) (PQ)
Performance Element: Record information to maintain and present a report of business activity.
Performance Indicators:
Utilize note-taking strategies (CO:085) (CS)
Organize information (CO:086) (CS)
Select and use appropriate graphic aids (CO:087) (CS)
Performance Element: Write internal and external business correspondence to convey and
obtain information effectively.
Performance Indicators:
Explain the nature of effective written communications (CO:016) (CS)
Select and utilize appropriate formats for professional writing (CO:088) (CS)
Edit and revise written work consistent with professional standards (CO:089) (CS)
Write professional emails (CO:090) (CS)
Write business letters (CO:133) (CS)
Write informational messages (CO:039) (CS)
Write inquiries (CO:040) (CS)
Write persuasive messages (CO:031) (SP)
Write executive summaries (CO:091) (SP)
Prepare simple written reports (CO:094) (SP)
Explain how digital communications (e.g., email, text messages, chats) exposes business to risk
(CO:202) (SP)
Adapt written correspondence to targeted audiences (CO:203) (SP)
Use data visualization techniques (e.g., infographics, heat-maps, dynamic model outputs) (CO:204)
(SP)
Performance Element: Foster positive relationships with customers to enhance company image.
Performance Indicators:
Explain the nature of positive customer relations (CR:003) (CS)
Demonstrate a customer service mindset (CR:004) (CS)
Develop rapport with customers (CR:029) (CS)
Reinforce service orientation through communication (CR:005) (CS)
Respond to customer inquiries (CR:006) (CS)
Adapt communication to the cultural and social differences among clients (CR:019) (CS)
Interpret business policies to customers/clients (CR:007) (CS)
Build and maintain relationships with customers (CR:030) (SP)
Performance Element: Reinforce company's image to exhibit the company's brand promise.
Performance Indicators:
Identify company's brand promise (CR:001) (CS)
Determine ways of reinforcing the company's image through employee performance (CR:002) (CS)
Performance Element: Understand the nature of customer relationship management to show its
contributions to a company.
Performance Indicators:
Discuss the nature of customer relationship management (CR:016) (SP)
Explain the role of ethics in customer relationship management (CR:017) (SP)
Describe the use of technology in customer relationship management (CR:018) (SP)
Performance Element: Understand the nature of business to show its contributions to society.
Performance Indicators:
Explain the role of business in society (EC:070) (CS)
Describe types of business activities (EC:071) (CS)
Describe types of business models (EC:138) (SP)
Explain the organizational design of businesses (EC:103) (SP)
Discuss the global environment in which businesses operate (EC:104) (SP)
Describe factors that affect the business environment (EC:105) (SP)
Explain the nature of business ethics (EC:106) (SP)
Explain how organizations adapt to today's markets (EC:107) (SP)
Performance Element: Identify with others' feelings, needs, and concerns to enhance
interpersonal relations.
Performance Indicators:
Respect the privacy of others (EI:029) (PQ)
Show empathy for others (EI:030) (PQ)
Maintain the confidentiality of others (EI:103) (CS)
Exhibit cultural sensitivity (EI:033) (CS)
Leverage personality types in business situations (EI:104) (SP)
Performance Element: Manage internal and external business relationships to foster positive
interactions.
Performance Indicators:
Treat others with dignity and respect (EI:036) (PQ)
Foster positive working relationships (EI:037) (CS)
Consider conflicting viewpoints (EI:136) (CS)
Assess long-term value and impact of actions on others (EI:137) (SP)
Maintain collaborative partnerships with colleagues (EI:061) (SP)
Explain the impact of political relationships within an organization (EI:034) (SP)
Explain the nature of organizational culture (EI:064) (SP)
Interpret and adapt to a business's culture (EI:112) (SP)
Performance Element: Analyze financial needs and goals to determine financial requirements.
Performance Indicators:
Explain the need to save and invest (FI:270) (CS)
Set financial goals (FI:065) (CS)
Develop personal budget (FI:066) (CS)
Determine personal net worth (FI:562) (CS)
Performance Element: Use risk management products to protect a business’s financial well-
being.
Performance Indicators:
Describe the concept of insurance (FI:081) (CS)
Performance Element: Identify potential threats and opportunities to protect financial well-
being.
Performance Indicators:
Determine insurance needs (FI:571) (SP)
Performance Element: Implement accounting procedures to track money flow and to determine
financial status.
Performance Indicators:
Describe the nature of cash flow statements (FI:091) (SP)
Explain the nature of balance sheets (FI:093) (SP)
Describe the nature of income statements (FI:094) (SP)
Performance Element: Acquire a foundational knowledge of finance to understand its nature and
scope.
Performance Indicators:
Explain the role of finance in business (FI:354) (CS)
Discuss the role of ethics in finance (FI:355) (SP)
Explain legal considerations for finance (FI:356) (SP)
Performance Element: Understand the role and function of human resources management to
obtain a foundational knowledge of its nature and scope.
Performance Indicators:
Discuss the nature of human resources management (HR:410) (CS)
Explain the role of ethics in human resources management (HR:411) (SP)
Describe the use of technology in human resources management (HR:412) (SP)
Performance Element: Manage staff growth and development to increase productivity and
employee satisfaction.
Performance Indicators:
Orient new employees (HR:360) (CS)
Performance Element: Use information literacy skills to increase workplace efficiency and
effectiveness.
Performance Indicators:
Assess information needs (NF:077) (CS)
Obtain needed information efficiently (NF:078) (CS)
Evaluate quality and source of information (NF:079) (CS)
Draw conclusions based on information analysis (NF:278) (CS)
Apply information to accomplish a task (NF:080) (CS)
Store information for future use (NF:081) (CS)
Performance Element: Create and access databases to acquire information for business decision-
making.
Performance Indicators:
Explain the principles of data analysis (NF:139) (SP)
Explain the nature of tools that can be used to access information in the database system (NF:140)
(SP)
Access information in the database system (NF:141) (SP)
Performance Element: Apply data mining methods to acquire pertinent information for business
decision-making.
Performance Indicators:
Discuss the nature of data mining (NF:148) (CS)
Describe data mining tools and techniques (NF:149) (SP)
Discuss the importance of ethics in data mining (NF:150) (SP)
Demonstrate basic data mining techniques (NF:151) (SP)
Interpret data mining findings (NF:152) (SP)
Performance Element: Understand operation's role and function in business to value its
contribution to a company.
Performance Indicators:
Explain the nature of operations (OP:189) (CS)
Discuss the role of ethics in operations (OP:190) (SP)
Describe the use of technology in operations (OP:191) (SP)
Performance Element: Adhere to health and safety regulations to support a safe work
environment.
Performance Indicators:
Describe health and safety regulations in business (OP:004) (PQ)
Report noncompliance with business health and safety regulations (OP:005) (PQ)
Performance Element: Comply with security rules, regulations, and codes (e.g., property, privacy,
access, confidentiality) to protect customer and company information, reputation, and image.
Performance Indicators:
Explain information privacy, security, and confidentiality considerations in business (OP:441) (CS)
Maintain data security (OP:064) (CS)
Performance Element: Utilize project management skills to improve workflow and minimize
costs.
Performance Indicators:
Plan project (OP:519) (CS)
Monitor projects and take corrective actions (OP:520) (CS)
Evaluate project success (OP:521) (CS)
Identify resources needed for project (OP:003) (SP)
Develop project plan (OP:001) (SP)
Apply project-management tools to monitor and communicate project progress (OP:002) (SP)
Evaluate project results (OP:159) (SP)
Performance Element: Understand production's role and function in business to recognize its
need in an organization.
Performance Indicators:
Explain the concept of production (OP:017) (CS)
Performance Element: Implement organizational skills to improve efficiency and work flow.
Performance Indicators:
Organize and prioritize work (OP:228) (CS)
Coordinate work with that of team members (OP:230) (CS)
Coordinate activities with those of other departments (OP:196) (SP)
Performance Element: Maintain property and equipment to facilitate ongoing business activities.
Performance Indicators:
Comply with policies and procedures for use of property and equipment (OP:442) (CS)
Performance Element: Understand supply chain management's role in business to appreciate its
contributions to efficiency and profitability.
Performance Indicators:
Explain the concept of supply chain (OP:443) (CS)
Explain the benefits of supply chain collaboration (OP:444) (SP)
Performance Element: Understand and follow company rules and regulations to maintain
employment.
Performance Indicators:
Adhere to company protocols and policies (PD:250) (CS)
Follow rules of conduct (PD:251) (CS)
Follow chain of command (PD:252) (CS)
Performance Element: Explore risk control to understand its relationship to risk management.
Performance Indicators:
Discuss the nature of risk control (i.e., internal and external) (RM:058) (SP)
Performance Element: Classify, record, and summarize data to produce needed financial
information.
Performance Indicators:
Discuss the nature of the accounting cycle (FI:342) (CS)
Distinguish among types of business transactions (FI:673) (CS)
Distinguish among types of business documentation (FI:674) (CS)
Demonstrate the effects of transactions on the accounting equation (FI:378) (CS)
Prepare a chart of accounts (FI:379) (CS)
Explain the nature of special journals (FI:407) (CS)
Journalize business transactions (FI:381) (CS)
Post journal entries to general ledger accounts (FI:382) (CS)
Prepare a trial balance (FI:383) (CS)
Journalize and post adjusting entries (FI:384) (CS)
Journalize and post closing entries (FI:385) (CS)
Prepare a post-closing trial balance (FI:386) (CS)
Identify and correct accounting errors (FI:675) (SP)
Prepare worksheets (FI:387) (SP)
Performance Element: Perform accounts payable functions to record, control, and disburse
payments to vendors.
Performance Indicators:
Explain the nature of accounts payable (FI:409) (CS)
Account for purchases (e.g., purchase requisitions, purchase orders, invoices, vouchers, etc.)
(FI:679) (CS)
Process accounts payable (e.g., maintain vendor file, post to ledger, process invoices and checks)
(FI:680) (SP)
Performance Element: Perform accounts receivable functions to record, control, and collect
payments due from the sale of goods and services.
Performance Indicators:
Explain the nature of accounts receivable (FI:424) (CS)
Account for sales (e.g., invoices, sales receipts, etc.) (FI:682) (CS)
Process accounts receivable (e.g., post to ledger, process payment, process uncollectible account,
etc.) (FI:683) (SP)
Performance Element: Maintain inventory records to track the location, quantity, and value of
goods and services.
Performance Indicators:
Record inventory transactions (FI:432) (CS)
Process inventory adjustments (e.g., shrinkage, obsolescence, returns, etc.) (FI:435) (CS)
Explain methods used to value inventory (e.g., FIFO, LIFO, average cost, etc.) (FI:586) (CS)
Determine the cost/value of inventory (FI:436) (SP)
Performance Element: Complete payroll procedures to calculate, record, and distribute payroll.
Performance Indicators:
Explain the nature of payroll expenses (e.g., Social Security tax, Medicare tax, FUTA, SUTA, workers'
compensation, etc.) (FI:638) (CS)
Maintain employee earnings records (e.g., timecards, time sheets, etc.) (FI:134) (CS)
Calculate employee earnings (FI:438) (SP)
Calculate employee deductions (FI:439) (SP)
Calculate payroll taxes (FI:442) (SP)
Account for payroll transactions (e.g., earnings, taxes, benefits, other deductions) (FI:686) (SP)
Process payroll payments and remittances (e.g., employees, benefits, taxes) (FI:687) (SP)
Prepare federal, state, and local payroll tax returns and reports (FI:443) (SP)
Performance Element: Perform tax accounting functions to lessen clients' tax burdens.
Performance Indicators:
Explain record keeping procedures for tax accounting (FI:484) (SP)
Calculate taxes owed by clients (i.e., individual and business) (FI:696) (SP)
Account for taxes (FI:697) (SP)
Prepare tax returns for clients (i.e., individuals and business) (FI:698) (SP)
Identify tax issues for clients (FI:485) (SP)
Performance Element: Produce financial reports to communicate the results of business activity.
Performance Indicators:
Discuss the nature of annual reports (FI:388) (SP)
Analyze transactions and accounts (e.g., purchase, sales, sales returns and allowances, uncollectible
accounts, depreciation, debt) (FI:449) (SP)
Performance Element: Implement suitable internal accounting controls to ensure the proper
recording of financial transactions.
Performance Indicators:
Explain the purpose of internal accounting controls (FI:343) (SP)
Assess financial accounting fraud risk (FI:706) (SP)
Determine the components of internal accounting control procedures for a business (FI:479) (SP)
Maintain internal accounting controls (FI:480) (SP)
Performance Element: Conduct an audit to verify the integrity of a business's financial reporting
process, accounting functions, and internal controls.
Performance Indicators:
Explain the nature of audits and assurance engagements (FI:344) (SP)
Distinguish between internal and external audits (FI:713) (SP)
Describe auditing techniques/procedures (FI:714) (SP)
Conduct audit engagements (FI:482) (SP)
Performance Element: Utilize managerial accounting methods to track, record, and analyze
business costs.
Performance Indicators:
Maintain job order cost sheets (FI:450) (SP)
Calculate the cost of goods sold (FI:451) (SP)
Apply cost accounting techniques (e.g., job costing, process costing, standard costing, activity-
based costing [ABC]) (FI:726) (SP)
Performance Element: Apply statistical data analysis methods to aid in business data
interpretation.
Performance Indicators:
Select confidence levels (NF:228) (SP)
Test data for definitive relationships (NF:229) (SP)
Test data for definitive associations (NF:230) (SP)
Test data for meaningful differences (NF:231) (SP)
Use statistical data inferences to draw preliminary conclusions (NF:232) (SP)
Identify types of data analysis modeling techniques (NF:233) (SP)
Apply mathematical data analysis modeling techniques (NF:234) (SP)
Use data analysis software (NF:235) (SP)
Performance Element: Interpret research data into information for business decision-making.
Performance Indicators:
Explain the use of descriptive statistics in business decision making (NF:236) (SP)
Interpret descriptive statistics for business decision making (NF:237) (SP)
Interpret business data correlations (NF:238) (SP)
Draw conclusions on the research question/issue (NF:239) (SP)
Performance Element: Foster positive relationships with customers to enhance company image.
Performance Indicators:
Discuss the importance of meeting and exceeding customer expectations (CR:015) (CS)
Recommend bank solutions to meet client needs (CR:031) (CS)
Assist a customer in the opening of an account (CR:032) (CS)
Describe the relationships that institutions providing banking services have with their communities
(CR:020) (SP)
Interpret loan terms for a client (CR:033) (SP)
Performance Element: Implement suitable internal accounting controls to ensure the proper
recording of financial transactions.
Performance Indicators:
Explain the purpose of internal accounting controls (FI:343) (SP)
Determine the components of internal accounting control procedures for a business (FI:479) (SP)
Performance Element: Utilize financial formulas to aid in the growth and stability of banking
services.
Performance Indicators:
Explain key ratios/terms in banking (FI:543) (SP)
Compute key banking calculations (e.g., interest, annual percentage rate, exchange rates, etc.)
(FI:544) (SP)
Performance Element: Acquire knowledge of bank security programs to minimize chance for loss.
Performance Indicators:
Discuss procedures for the secure handling of cash (OP:217) (CS)
Discuss the secure handling of checks (OP:218) (CS)
Explain procedures for detecting and reporting counterfeit currency (OP:219) (CS)
Describe crimes to which a bank could fall victim (e.g., fraud, robbery, phishing, etc.) (OP:220) (CS)
Discuss the elements and role of a bank security program (OP:221) (SP)
Performance Element: Understand real estate lending to service bank loans and mortgages.
Performance Indicators:
Discuss the involvement of financial institutions in the real estate industry (OP:186) (SP)
Explain approaches to real estate lending (OP:281) (SP)
Discuss the nature of the secondary mortgage market (OP:363) (SP)
Describe the functions and responsibilities of the loan servicing department (OP:282) (SP)
Performance Element: Apply knowledge of trust activities to fulfill the fiduciary obligations of a
banking institution.
Performance Indicators:
Describe trust department policies and procedures (OP:364) (SP)
Discuss the administrative duties associated with trusts (OP:365) (SP)
Explain the estate planning process (OP:366) (SP)
Manage receipts and payments for a trust (OP:368) (SP)
Performance Element: Understand careers in banking services to determine which role and
responsibilities best match personal abilities and traits.
Performance Indicators:
Explain career opportunities in banking services (PD:285) (SP)
Performance Element: Manage internal and external business relationships to foster positive
interactions.
Performance Indicators:
Explain the impact of business customs and practices on global trade (EI:082) (SP)
Describe the nature of business customs and practices in the North American market (EI:083) (SP)
Explain the nature of business customs and practices in Western Europe (EI:084) (SP)
Explain the nature of business customs and practices in Eastern Europe (EI:117) (SP)
Explain the nature of business customs and practices in Latin America (EI:085) (SP)
Describe the nature of business customs and practices in the Pacific Rim (EI:086) (SP)
Discuss the nature of business customs and practices in the Middle East (EI:087) (SP)
Explain the nature of business customs and practices in South Asia (EI:118) (SP)
Describe the nature of business customs and practices in Northern Africa (EI:119) (SP)
Discuss the nature of business customs and practices in Sub-Saharan Africa (EI:120) (SP)
Performance Element: Manage payment and collection systems to efficiently use cash.
Performance Indicators:
Describe components of a payment system (FI:733) (SP)
Describe components of a collection system (FI:734) (SP)
Manage bank accounts (e.g., scope of services, fee structures, system integration) (FI:735) (SP)
Performance Element: Use short-term financial management to manage current assets and
liabilities.
Performance Indicators:
Describe the nature of short-term financial management (FI:513) (SP)
Describe cash management procedures (FI:739) (SP)
Explain the use of cash budgets (FI:505) (SP)
Analyze the impact of accounts payable schedules on working capital (FI:633) (SP)
Analyze the impact of accounts receivable collection on working capital cycle (FI:637) (SP)
Discuss the impact of employee benefits on business financials (FI:639) (SP)
Discuss the impact of obsolescence on business expense (FI:641) (SP)
Prepare cash flow budgets/forecasts (FI:507) (SP)
Analyze cash budget/forecast variances (FI:508) (SP)
Evaluate leases (FI:740) (SP)
Performance Element: Apply knowledge of capital markets to make suitable financial decisions.
Performance Indicators:
Explain the role of capital markets in business finance (FI:360) (SP)
Calculate stock-related values (e.g., the value of a constant growth stock, the expected value of
future dividends, the expected rate of return, etc.) (FI:367) (SP)
Calculate bond-related values (e.g., the price of a bond given its yield to maturity, the coupon
interest payment for a bond, the effects of interest rates on the price of a bond, etc.) (FI:236) (SP)
Performance Element: Analyze proposed business projects to select acceptable project that
enhances firm value
Performance Indicators:
Identify project benefits and costs (FI:750) (SP)
Performance Element: Understand financial planning in business finance to strive for business
goals.
Performance Indicators:
Discuss the financial planning process (FI:502) (SP)
Discuss the nature of short-term (operating) financial plans (FI:503) (SP)
Performance Element: Utilize a company's financial statements to analyze its financial situation.
Performance Indicators:
Discuss the analysis of a company's financial situation using its financial statements (FI:546) (SP)
Discuss external forces affecting a company's value (FI:547) (SP)
Explain how value is created for a company (FI:548) (SP)
Performance Element: Produce financial reports to communicate the results of business activity.
Performance Indicators:
Analyze transactions and accounts (e.g., purchase, sales, sales returns and allowances, uncollectible
accounts, depreciation, debt) (FI:449) (SP)
Performance Element: Analyze ownership change transactions to aid in corporate growth and
development.
Performance Indicators:
Compare mergers and acquisitions (FI:347) (SP)
Explain the nature of hostile takeovers (FI:536) (SP)
Explain divestiture concepts (e.g., spin-offs, split-ups, etc.) (FI:772) (SP)
Performance Element: Implement suitable internal accounting controls to ensure the proper
recording of financial transactions.
Performance Indicators:
Explain the purpose of internal accounting controls (FI:343) (SP)
Maintain internal accounting controls (FI:480) (SP)
Performance Element: Understand careers in business finance to determine which role and
responsibilities best match personal abilities and traits.
Performance Indicators:
Explain the role and responsibilities of financial management personnel (PD:215) (SP)
Describe the role and responsibilities of risk management personnel (PD:218) (SP)
Discuss the role and responsibilities of treasury management personnel (PD:219) (SP)
Performance Element: Explore licensing and certification in the field of business finance to
enhance professional development.
Performance Indicators:
Explain professional designations in the field of business finance (e.g., CF, CFA, CCM, CTP, CFM,
etc.) (PD:221) (SP)
Performance Element: Administer contracts to achieve organizational goals and minimize risk.
Performance Indicators:
Identify financial risk factors associated with business contracts (e.g., ratio requirements, restricted
transactions, financial report filing requirements) (RM:077) (SP)
Monitor for breach of contract of non-performance related terms and conditions (RM:078) (SP)
Maintain contract compliance documentation (RM:079) (SP)
Evaluate alternative revenue arrangements (e.g., cost-plus pricing, contingent fees) (RM:080) (SP)
Establish monitoring programs for contract-specific revenue arrangements (RM:081) (SP)
Develop monitoring programs for restrictive contract requirements (RM:082) (SP)
Establish processes for timely reporting of required information (RM:083) (SP)
Performance Element: Manage agency accounts to protect the insurance company's financial
wellbeing.
Performance Indicators:
Notify client in writing when policy is cancelled (OP:287) (SP)
Performance Element: Set prices for insurance products to generate company profit.
Performance Indicators:
Explain the nature of pricing and rate-making in insurance (OP:373) (SP)
Performance Element: Acquire knowledge of the insurance industry to obtain a foundation for
employment in insurance.
Performance Indicators:
Describe the nature of the insurance industry (PD:157) (CS)
Discuss the role of supervisory/regulatory bodies in the insurance industry (PD:289) (SP)
Explain ethical issues in insurance (PD:290) (SP)
Discuss the nature of errors and omissions (E&O) claims made against insurance professionals
(PD:291) (SP)
Discuss trends in the insurance industry (e.g., hacker insurance, identity theft insurance, etc.)
(PD:224) (SP)
Discuss the manner in which insurance companies generate income (PD:222) (SP)
Explain the use of state risk pool programs (PD:223) (SP)
Describe alternative risk transfer (ART) techniques (e.g., reinsurance, self-insurance, captives, etc.)
(PD:292) (SP)
Performance Element: Analyze careers in insurance to determine which role and responsibilities
best match personal abilities and traits.
Performance Indicators:
Explain career opportunities in insurance (PD:293) (SP)
Performance Element: Analyze the risk posed by potential clients in order to make insurance
approval/denial decisions.
Performance Indicators:
Explain insurance underwriting techniques and processes (RA:004) (SP)
Discuss the nature of credit-based insurance scores (RA:002) (SP)
Explain the importance of actuarial science in the insurance industry (RA:001) (SP)
Underwrite an insurance policy (RA:003) (SP)
Performance Element: Write internal and external business correspondence to convey and
obtain information effectively.
Performance Indicators:
Initiate correspondence with customers regarding market activity (CO:207) (SP)
Develop communication plans based on customer preferences (CO:208) (SP)
Update the client on events/changes impacting portfolio (CO:209) (SP)
Performance Element: Foster positive relationships with customers to enhance company image.
Performance Indicators:
Follow up on the completion of the transaction (CR:034) (CS)
Conduct securities and investments lectures, seminars, and forums to attract potential clients
(CR:035) (SP)
Performance Element: Apply knowledge of capital markets to make suitable financial decisions.
Performance Indicators:
Calculate stock-related values (e.g., the value of a constant growth stock, the expected value of
future dividends, the expected rate of return, etc.) (FI:367) (SP)
Calculate bond-related values (e.g., the price of a bond given its yield to maturity, the coupon
interest payment for a bond, the effects of interest rates on the price of a bond, etc.) (FI:236) (SP)
Performance Element: Acquire fundamental knowledge of technology used in the securities and
investment industry to increase workplace efficiency and effectiveness.
Performance Indicators:
Discuss the impact of technology on securities and investments (NF:217) (CS)
Demonstrate proper use of securities and investments tools/technology (NF:218) (SP)
Performance Element: Monitor business data to stay abreast of trends and changes that could
impact investment/portfolio decision-making.
Performance Indicators:
Obtain investment information from online sources (e.g., search engines, online databases, blogs,
forums, listserves, website, social media) (NF:219) (CS)
Obtain investment information from publications (e.g., newspapers; magazines--current trends,
regulations, business issues) (NF:220) (CS)
Track business environment changes that impact business financial results (e.g., stock market
activity, economic developments, political development, competitive landscape changes, product
issues, etc.) (NF:221) (CS)
Performance Element: Interpret research data into information for business decision-making.
Performance Indicators:
Interpret descriptive statistics for investment decision making (NF:222) (SP)
Interpret correlations for investment decision making (NF:223) (SP)
Translate findings into actionable investment recommendations (NF:224) (SP)
Performance Element: Understand careers in securities and investments to determine which role
and responsibilities best match personal abilities and traits.
Performance Indicators:
Describe the role and responsibilities of individuals in the securities and investments industry
(PD:231) (SP)
Performance Element: Explore licensing and certification in the securities and investments
industry to enhance professional development.
Performance Indicators:
Describe licensing exams required to sell securities and other financial products (PD:232) (SP)
Explain professional designations in the securities and investments industry (e.g., CFS, CFA, BCAA,
BCS, CSC, CFP, etc.) (PD:233) (SP)