Competency

Development
Guide
HTEC Competency
Development Guide
Position - Level

What are Competency Development Guides?

Competency Development Guides are a set of documents closely following our
Competency Framework and their goal is to provide you with assistance while writing
your Personal Development Plan. This is not a cookbook with recipes to follow to the
letter however, but provides a general guide on how particular competencies can be
developed and practiced. Each seniority level (intern, junior, medior and senior) for each
technology (software engineering, machine learning, data engineering, project
management, etc.) has its own Competency Development Guide, in total 40+ guides.

How to use this Competency Development Guide?

When writing your Personal Development Plan you may want to consult this guide.
Choose one of the competencies that you have agreed with your direct manager to
develop and find it in the guide. Apart from the statement describing the competence
and optional examples, you will find activities and materials that you may choose to
use. Do note that the activities and materials listed here are just suggestions and you
may find others which are better suited for you and the project you’re working on and we
encourage you to formulate your own as needed. This Competency Development Guide
is still a work in progress and we will be glad to gather your ideas and feedback to
include them in subsequent versions of this Competency Development Guide.

1
What can I do to develop my competencies?
Under each competence you will find activities and learning materials grouped into
three sections:
1. On-job development
2. Development by others
3. Self-development
Each of these is described in subsequent sections in this guide.
Please do note that you do not have to fill out all three types of activities/learning
materials when planning the development of a competency in your Personal
Development Plan. You may focus yourself on one or two or all three types of activities
depending on your learning style, proficiency level, amount of time you have available
and the concrete goal you want to accomplish.

On-job development
On-job development is what you would consider as learning-by-doing. Under this section
you’ll find concrete activities and tasks or types of activities and tasks you may want to
take on to practice a particular skill. For example, if you wish to improve your business
English, you may want to prepare a presentation in English for your teammates or lead a
demo session.
Currently technical competencies in this Competency Development Gude do not have a
detailed outline of these activities. This is why we have provided examples along with
the competency as these may provide additional information on what you can plan in
this section.
Once you agree with your direct manager about what these activities are and they
approve your Personal Development Plan, you and your direct manager will be able to
plan your project activities accordingly.

2
Development by others
Development by others is commonly understood to be working with a mentor and this is
most certainly the most important track under this section. If you choose to develop
your skills in this way you have a couple of options to find a mentor.
1. In consultation with your DM, you can ask for help from one of your colleagues
within your team who exceeded in particular competency on the current
evaluation process.
2. Also, you can choose one of your more senior colleagues to help you develop
competence or
3. Request short-term mentoring from someone outside of your team who has
proven knowledge in this competence.
If it is not possible to find somebody to be your mentor, you can contact your TL (TEO)
or Marija Markovic Performance & Mentoring Lead from the Career Development Office
for support.
Other activities may be included in development by others such as shadowing, technical
consultations, peer reviews, peer programming/testing, being involved in a sub-
committee or a team/task force other than your project team, etc.

Self-development
Self-development activities involve your additional effort. This may be attending an
online or on-site course/training/seminar, studying for and being certified for a
particular skill set, reading a book or an article, etc.
You do not have to choose only from the lists presented in this document when creating
your Personal Development Plan when it comes to this section. Feel free to include any
other materials that seem to fit you and can be approved by your direct manager.

3
Technical Competencies
This section is currently being prepared. The Tech Excellence Office and the Career
Development Office are working hard to deliver quality content to everyone. You may
want to refer to this document at a later time, or consult your direct manager and/or
your tech lead. In the meantime, do note that the Core Competencies section for your
level has been fully written out and can be found below.

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Core Competencies
Focus Area: Growth Mindset

Customer Focus
Ability to understand customer needs and provide sound recommendations and
solutions (this also include internal customers for Support functions such as People,
Finance or Legal).

Proficiency level 3:

Anticipates customer current and future needs and provides services that are beyond
customer expectations.

5
On job development

Development by others

Self development

Taking initiative
Goes above and beyond to do more than is required in the job, takes a proactive
approach, and identifies opportunities for contribution or engagement before they are
assigned to them.

Proficiency level 3:

Quickly and decisively takes action in fast-changing, unpredictable situations. Steps up

to handle challenging issues.

On job development

Development by others

Self development

Innovative thinking
Ability to come up with new and unique ideas or solutions that add value to the
organization

Proficiency level 3:

Continually assesses and thinks strategically about their innovative ideas and their
potential impact. Demonstrates creativity and makes significant contributions to
developing new solutions.

6
On job development

Development by others

Self development

 Podcast: A Roadmap for Innovation

https://betterbygreatplacetowork.podbean.com/e/a-roadmap-for-innovation/
 Podcast: The DNA of Innovative Culture:
https://www.greatplacetowork.com/resources/podcast/the-dna-of-innovation-
culture
 Book: Radical Simplicity: How simplicity transformed a loss-making mega brand
into a world-class performer By Ken Allen Radical Simplicity: How Simplicity
Transformed a Loss-making Mega Brand into a World-class Performer: Allen,
Ken: 9781529104721: Amazon.com: Books

Knowledge sharing
Ability to effectively share knowledge in order to inform, educate or coach others.

Proficiency level 3:

Effectively transfers their knowledge to other subordinate managers and shares

expertise on internal company and external events. Creates opportunities for people to
share knowledge.

On job development

Development by others

Self development

Self-development
Ability to develop professionally and personally by using both formal and informal
development support.

7
Proficiency level 3:

Is aware of the skills needed to be successful in different situations and levels. Seeks
new assignments that stretch him/her beyond comfort zone.

On job development

 Seek new opportunities with new responsibilities that will force you to think and
act differently.
 Provide mentorship to other leaders to acquire new skills and expertise.
 Find and spend time with an expert to learn something in an area new to you, in
either a work or nonwork setting.
 Use organizational change as an opportunity to develop new skills and
knowledge.
 Participate in high-level learning activities that stimulate thinking and creativity;
employ the skills learned to improve personal performance.

Development by others

Self development

● Book: The Coaching Manager: Developing Top Talent in Business 1st Edition by
James M. Hunt : https://www.amazon.com/Coaching-Manager-Developing-
Talent-Business/dp/0761924183
● Book: Big Potential: How Transforming the Pursuit of Success Raises Our
Achievement, Happiness, and Well-Being Hardcover – January 30, 2018 by
Shawn Achor : https://www.amazon.com/Big-Potential-Transforming-
Achievement-Well-Being/dp/1524761532#customerReviews
● Book: Developing Executive Talent: Best Practices from Global Leaders 1st
Edition: https://www.amazon.com/Developing-Executive-Talent-Practices-
Leaders/dp/0470033185
● Book: Mindset: The New Psychology of Success by Carol S. Dweck Book: Atomic
Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James
Clear Mindset: The New Psychology of Success: Dweck, Carol S.:
9780345472328: Amazon.com: Books

8
 ● Book: Leadershift: The 11 Essential Changes Every Leader Must Embrace by
John C. Maxwell Leadershift: The 11 Essential Changes Every Leader Must
Embrace: Maxwell, John C.: 9780718098506: Amazon.com: Books

Focus Area: Collaboration

Teamwork
Ability to work with others toward team goals, sharing responsibility, and contributing to
the team's capability.

Proficiency level 3:

Proactively finds barriers that slow teams down and systematically removes those
barriers to accomplish the overall team goals.

On job development

Development by others

Self development

 Book: Social Intelligence: The New Science of Human Relationships By Daniel

Goleman Amazon.com: Social Intelligence: The New Science of Human
Relationships (Audible Audio Edition): Daniel Goleman, Dennis Boutsikaris,
Macmillan Audio: Books
 Book: Upravljanje promenama (Dr Isak Adižes) - interna biblioteka Niš

Building Relationships
Ability to relate well to all kinds of people, inside and outside the organization, and build
rapport and effective relationships.

9
Proficiency level 3:

Builds engaging relationships with all organizational stakeholders through trust,

teamwork, and direct communication.

On job development

Development by others

Self development

 Book: Social Intelligence: The New Science of Human Relationships By Daniel

Goleman Amazon.com: Social Intelligence: The New Science of Human
Relationships (Audible Audio Edition): Daniel Goleman, Dennis Boutsikaris,
Macmillan Audio: Books

Feedback Culture
Ability to give and receive feedback on a regular basis to better understand and act in
different business situations.

Proficiency level 3:

Ensures continuous feedback flow between different organizational units to help others
understand and align on common goals.

On job development

Development by others

Self development

Handling Disagreements
Ability to effectively handle disagreements and come up with winning solutions.

10
Proficiency level 3:

Develops highly creative and effective solutions and uses negotiation skills to arrive at
win-win solutions even in the most challenging circumstances within the company or
with customers.

On job development

Development by others

Self development

● Book: Emotional Intelligence: Why It Can Matter More Than IQ By Daniel Goleman
Amazon.com: Emotional Intelligence: Why It Can Matter More Than IQ (Audible
Audio Edition): Daniel Goleman, Daniel Goleman, Macmillan Audio: Audible Books
& Originals

11
Focus Area: Communication

Effective and Efficient Communication

Ability to communicate clearly and transparently with respect and in the best interest of
the business and the company.

Proficiency level 3:

Consults and communicates efficiently with other departments in situations where the
work has to be coordinated.

On job development

Development by others

Self development

● Book: Crucial Conversations Tools for Talking When Stakes Are High by Kerry
Patterson, Joseph Grenny, Ron McMillan, Al Switzler Crucial Conversations:
Tools for Talking When Stakes are High, Third Edition: Grenny, Joseph, Patterson,
Kerry, McMillan, Ron, Switzler, Al, Gregory, Emily: 9781260474183: Amazon.com:
Books

Listen to Understand
Ability to listen actively in order to understand key messages, relations, different views,
and potential solutions

Proficiency level 3:

Builds rapport by active listening, paying attention to body language, and asking
questions to collect crucial information

12
On job development

Development by others

Self development

Business English
Ability to effectively use the English language to communicate and present in various
business situations

Proficiency level 3:

Communicates efficiently and correctly in challenging activities and situations.

Understands native speakers proverbs. Masters challenging situations or settles any
difference of opinion.

On job development

Development by others

Self development

● Berlitz Business English Course (expected level 8, optional 9):

https://www.berlitz.com/en-au/berlitz-proficiency-levels

13
Leadership Competencies
Focus Area: Lead People

Building effective teams

Ability to create strong-identity teams that apply their diverse skills and perspectives to
achieve team goals.

Proficiency level 2:

Recognizes and engages different team leaders and their teams unique expertise in
order to achieve overall business unit strategy. Fosters open dialogue and collaboration
between all team members.

On job development

 Assemble a team of diverse leaders and experts to accomplish a difficult

business unit goal that requires collaboration and creative thinking.
 Agree on purpose, goals, roles, and a structure that best supports teams
cooperation within the business unit.
 Share wins and rewards of your team efforts to create a sense of belonging and
strong team morale.

Development by others

Self development

 Book: Team Topologies: Organizing Business and Technology Teams for Fast
Flow by Matthew Skelton Team Topologies: Organizing Business and Technology
Teams for Fast Flow: Skelton, Matthew, Pais, Manuel, Malan, Ruth:
9781942788812: Amazon.com: Books
 Book: Leaders Eat Last: Why Some Teams Pull Together and Others Don't by
Simon Sinek Amazon.com: Leaders Eat Last: Why Some Teams Pull Together

14
 and Others Don't (Audible Audio Edition): Simon Sinek, Simon Sinek, Penguin
Audio: Audible Books & Originals
 Book: The Culture Code: The Secrets of Highly Successful Groups by Daniel
Coyle Amazon.com: The Culture Code: The Secrets of Highly Successful Groups
(Audible Audio Edition): Daniel Coyle, Will Damron, Random House Audio: Audible
Books & Originals
 Book: The Manager's Path by Camille Fournier Amazon.com: The Manager's
Path: A Guide for Tech Leaders Navigating Growth and Change (Audible Audio
Edition): Camille Fournier, Janet Metzger, Tantor Audio: Books
 Book: Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout
Success by Sean Ellis , Morgan Brown Amazon.com: Hacking Growth: How
Today's Fastest-Growing Companies Drive Breakout Success (Audible Audio
Edition): Sean Ellis, Morgan Brown, Sean Ellis, Morgan Brown, Random House
Audio: Books
 Book: The Five Dysfunctions of a Team: A Leadership Fable By Patrick Lencioni
The Five Dysfunctions of a Team: A Leadership Fable: Lencioni, Patrick:
0352713295663: Amazon.com: Books

Develop talents
Ability to develop people to meet both their career goals and the organization’s goals.

Proficiency level 2:

Secures full implementation of talent development practices across the business unit.
Supports team leaders and their teams to achieve both career and business goals .

On job development

● Based on regular status reports from their leaders ensure that MYE/Annual
Evaluation process is on track.
● Gives clear feedback and inputs for PDP to leaders during 1on1 meetings.
● Decides on successors for key positions in business unit.based od talent review
process.
● Track progress on OKRs and PDPs during 1on1 meetings.

15
 ● After the MYE/Annual Evaluation process is finished, use gap analyses to
improve business unit capabilities.

Development by others

Self development

 Book: Measure What Matters: How Google, Bono, and the Gates Foundation Rock
the World with OKRs by John Doerr Amazon.com: Measure What Matters: How
Google, Bono, and the Gates Foundation Rock the World with OKRs (Audible
Audio Edition): John Doerr, John Doerr, full cast, Larry Page - foreword, Penguin
Audio: Books
 Book: Building and Sustaining a Coaching Culture by Agnieszka Bajer Building
and Sustaining a Coaching Culture: David Clutterbuck, David Megginson,
Agnieszka Bajer: 9781843983767: Amazon.com: Books
 Article: 5 Ways to Nurture Developing Leaders by Andrea Derler
https://deloitte.wsj.com/articles/5-ways-to-nurture-developing-leaders-
1495512130
 Article: Bregman, P. (2013, September 3). Four areas where senior leaders should
focus their attention. Harvard Business Review Blog Network:
https://hbr.org/2013/09/four-areas-where-senior-leader.html
 Book: Developing Executive Talent: Best Practices from Global Leaders By
Jonathan Smilansky Developing Executive Talent: Best Practices from Global
Leaders: Smilansky PhD, Jonathan: 9780470033180: Amazon.com: Books
 Book: The Best Practice Institute, Goldsmith, M., & Carter, L. (Eds.). (2010). Best
practices in talent management: How the world’s leading corporations manage,
develop, and retain top talent. by Marshall Goldsmith Amazon.com: Best
Practices in Talent Management: How the World's Leading Corporations Manage,
Develop, and Retain Top Talent eBook : Goldsmith, Marshall, Carter, Louis, The
Best Practice Institute: Kindle Store

Attract and retain top talents

Ability to attract, select and retain the best talent to meet current and future business
needs.

16
Proficiency level 2:

Actively seeks and secures the best talent available to meet the business unit needs.
Closes talent gaps with the right balance of internal and external candidates.

On job development

 Attract best candidates by promoting HTEC within their network and/or presence
at conferences, summits, or similar events.
 Offer to support someone whose current role is not a great match for their talent.
Coach them through their transition to a role that better suits their talents and
strengths.
 Secure referral program success for business unit supporting leaders in their
referral program activities.
 Interview senior candidates for your team and decide on technical competence
level, does the candidate fits the team and give a final employment decision.
 Define as one of your OKRs better retention rate in your unit compared to the
previous period

Development by others

Self development

 Book: Work Rules!: Insights from Inside Google That Will Transform How You
Live and Lead by Laszlo Amazon.com: Work Rules!: Insights from Inside Google
That Will Transform How You Live and Lead: 9781455554799: Bock, Laszlo:
Books
 Book: Seeing People Through: Unleash Your Leadership Potential with the
Process Communication Model By Nate Regier Amazon.com: Seeing People
Through: Unleash Your Leadership Potential with the Process Communication
Model® (Audible Audio Edition): Nate Regier Ph.D., Jeff Hoyt, Berrett-Koehler
Publishers: Books
 Book: The Employee Experience: How to Attract Talent, Retain Top Performers,
and Drive Results by Tracy Maylett EdD, Matthew Wride JD Amazon.com: The
Employee Experience: How to Attract Talent, Retain Top Performers, and Drive
Results (Audible Audio Edition): Tracy Maylett EdD, Matthew Wride JD, Kerry

17
 Patterson - foreword, Graham Rowat, Gildan Media, LLC: Audible Books &
Originals
 Article: How to Attract Top Talent in 2022 By Michelle Mahony
https://dochangeright.com/how-to-attract-top-talent-in-2022/

Empowering people
Ability to empower and support people to achieve outstanding results.

Proficiency level 2:

Structures the work of business unit in a way to secure leaders and their teams have
autonomy in achieving their objectives. Invites all leaders and teams inputs and shares
ownership and visibility.

On job development

 Delegate responsibility and tasks to team leaders according to their role and
experience.
 Give leaders autonomy in important areas of their expertise and be available for
support if needed.
 Give proper exposure and reward achievement of leaders and their teams.
 Includes leaders in decision making meetings and defining business unit
strategic OKRs.

Development by others

Self development

 Book: The Manager's Path: A Guide for Tech Leaders Navigating Growth and
Change by Camille Fournier Amazon.com: The Manager's Path: A Guide for Tech
Leaders Navigating Growth and Change: 9781491973899: Fournier, Camille:
Books
 Book: Start with Why: How Great Leaders Inspire Everyone to Take Action by
Simon Sinek Amazon.com: Start with Why: How Great Leaders Inspire Everyone

18
 to Take Action (Audible Audio Edition): Simon Sinek, Simon Sinek, Penguin Audio:
Books
 Book: Radical Simplicity: How simplicity transformed a loss-making mega brand
into a world-class performer Kindle Edition by Ken Allen Amazon.com: Radical
Simplicity: How Simplicity Transformed a Loss-Making Mega Brand into a World-
Class Performer (Audible Audio Edition): Ken Allen, Ken Allen, Penguin Audio:
Audible Books & Originals
 Article: David Rock's SCARF Model, Using Neuroscience to Work Effectively With
Others: https://www.mindtools.com/pages/article/SCARF.htm
 Book: Leadership: The Power of Emotional Intelligence Kindle Edition by Daniel
Goleman Amazon.com: Leadership: The Power of Emotional Intelligence eBook :
Goleman, Daniel: Kindle Store
 Podcast: Workplace 4ALL with The Great Place To Work Institute
https://www.buzzsprout.com/1402792?
client_source=large_player&iframe=true&referrer=https://
www.buzzsprout.com/1402792.js?container_id=buzzsprout-large-
player&player=large#

Focus Area: Lead Business

Strategic thinking
Ability to create and articulate a clear vision for the future and link strategic objectives
to team work priorities.

Proficiency level 2:

Actively participates in creation and implementation of strategic initiatives and plans.

Makes clear connection between vision and action while anticipates future trends and
business needs.

On job development

● Explains company vision and strategy to team members at business unit

meetings

19
 ● Cascade business unit OKRs to leaders' OKRs securing strategic objectives
delivery
● Implements cross-functional strategic initiatives while anticipating all
stakeholders' inputs and business context.

Development by others

Self development

 Book: The Infinite Game by Simon Sinek Amazon.com: The Infinite Game
(Audible Audio Edition): Simon Sinek, Simon Sinek, Penguin Audio: Books
 Book: The 33 Strategies of War By Robert Green Amazon.com: 33 Strategies of
War (Audible Audio Edition): Robert Greene, Donald Coren, HighBridge, a division
of Recorded Books: Audible Books & Originals
 Book: Disciplined Entrepreneurship: 24 Steps to a Successful Startup by Bill Aulet
Amazon.com: Disciplined Entrepreneurship (Audible Audio Edition): Bill Aulet,
Erik Synnestvedt, Gildan Media, LLC: Books

Decision making
Ability to make good , timely and objective evidence based decisions that secure the
organization moving forward.

Proficiency level 2:

Makes sound decisions based on a mixture of data analysis and situations. Analyses
organizational risks associated with decisions, before committing to action.

On job development

Development by others

Self development

 Book: Start-up Nation: The Story of Israel's Economic Miracle by Dan Senor
Amazon.com: Start-Up Nation: The Story of Israel's Economic Miracle (Audible

20
 Audio Edition): Dan Senor, Sean Pratt, Saul Singer, Gildan Media, LLC: Audible
Books & Originals
 Article: How to Minimize Your Biases When Making Decisions by Robert F. Wolf
https://hbr.org/2012/09/how-to-minimize-your-biases-when
 Book: Kahneman, D. (2011). Thinking, fast and slow. New York, NY: Farrar, Straus
and Giroux Amazon.com: Thinking, Fast and Slow (Audible Audio Edition): Daniel
Kahneman, Patrick Egan, Random House Audio: Books

Managing stress
Ability to deal with stress and remain calm and productive in difficult situations

Proficiency level 2:

Handles and manages crises effectively and stays confident and persistent under
pressure. Clarifies direction and adapts to changing priorities, minimizing the pressure
of change for the team

On job development

Development by others

Self development

 Book: Mood Mapping –Dr Liz Miller Mood Mapping by Dr Liz Miller: Dr Liz Miller:
9781447213703: Amazon.com: Books
 Book: Mindset (The New Psychology of Success) –Carol S. Dweck, Ph.D Mindset:
The New Psychology of Success: Dweck, Carol S.: 9780345472328:
Amazon.com: Books
 Book: Why We Sleep –Matthew Walker, PhD Why We Sleep: Unlocking the Power
of Sleep and Dreams: Walker PhD, Matthew: 9781501144325: Amazon.com:
Books
 Book: Immunity to Change –Robert Kegan and Lisa LaskowLahey Immunity to
Change: How to Overcome It and Unlock Potential in Yourself and Your

21
 Organization (Leadership for the Common Good): Kegan, Robert:
9781422117361: Amazon.com: Books
 Podcast: “Huberman Lab” on Spotify –Dr Andrew Huberman Huberman Lab |
Podcast on Spotify

Focus Area: Deliver Results

Accountability
Ability to hold self and team members responsible for the job, decisions, actions and
results.

Proficiency level 2:

Takes personal responsibility for decisions, actions, and failures of business unit. Acts
with a clear sense of ownership and delivers on commitments to the teams and
organization.

On job development

Development by others

Self development

 Book: Accelerate: The Science of Lean Software and DevOps: Building and
Scaling High Performing Technology Organizations by Jez Humble Accelerate:
The Science of Lean Software and DevOps: Building and Scaling High Performing
Technology Organizations: Forsgren PhD, Nicole, Humble, Jez, Kim, Gene:
9781942788331: Amazon.com: Books
 Book: Winning with Accountability: The Secret Language of High-Performing
Organizations by Henry J. Evans Winning with Accountability: The Secret
Language of High-Performing Organizations: Henry J. Evans: 9780981924205:
Amazon.com: Books
 Book: Outliers The Story of Success By Malcolm Gladwell Book: Leading Change
by John P. Kotter https://www.amazon.com/Outliers-Malcolm-Gladwell-

22
 audiobook/dp/B001LNK9C4/ref=sr_1_1?
crid=F73Z3S4PFL3D&keywords=Outliers+The+Story+of+Success&qid=16454646
83&s=audible&sprefix=outliers+the+story+of+success%2Caudible%2C174&sr=1-
1
 Book: Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink
and Leif Babin Amazon.com: Extreme Ownership: How U.S. Navy SEALs Lead
and Win (Audible Audio Edition): Jocko Willink, Leif Babin, Jocko Willink, Leif
Babin, Macmillan Audio: Audible Books & Originals
 Book: Crucial Accountability: Tools for Resolving Violated Expectations, Broken
Commitments, and Bad Behavior by Kerry Patterson, Joseph Grenny, Ron
McMillan, Al Switzler, David Maxfield Amazon.com: Crucial Accountability,
Second Edition: Tools for Resolving Violated Expectations, Broken Commitments,
and Bad Behavior (Audible Audio Edition): Kerry Patterson, Joseph Grenny, Ron
McMillan, Al Switzler, David Maxfield, Kerry Patterson, McGraw Hill-Ascent Audio:
Audible Books & Originals

Planning & Organizing

Ability to plan, prioritize, delegate and organize work and resources to secure
organizational goals achievement.

Proficiency level 2:

Sets objectives aligned with broader organizational goals and cascade them into
appropriate teams initiatives and actions. Organize resources and prioritizes teams
activities to deliver business unit objectives.

On job development

Development by others

Self development

 Workshop: Leadership Academy Module Delegation

 Workshop: Leadership Academy Module Time Management

23
  Book: Management 3.0: Leading Agile Developers, Developing Agile Leaders
(Addison-Wesley Signature Series (Cohn)) by Jurgen Appelo Management 3.0:
Leading Agile Developers, Developing Agile Leaders (Addison-Wesley Signature
Series (Cohn)): Appelo, Jurgen: 0785342712476: Amazon.com: Books
 Book: Death by Meeting: A Leadership Fable...About Solving the Most Painful
Problem in Business by Patrick Lencioni Death by Meeting: A Leadership
Fable...About Solving the Most Painful Problem in Business: Lencioni, Patrick:
8601404616433: Amazon.com: Books
 Book: Your Brain at Work: Strategies for Overcoming Distraction, Regaining
Focus, and Working Smarter All Day Long by David Rock Amazon.com: Your
Brain at Work, Revised and Updated: Strategies for Overcoming Distraction,
Regaining Focus, and Working Smarter All Day Long (Audible Audio Edition):
David Rock, Roger Wayne, HarperAudio: Audible Books & Originals
 Book: Results-Based Leadership By Dave Ulrich, Jack Zenger, Norman
Smallwood Results-Based Leadership: Dave Ulrich, Jack Zenger, Norman
Smallwood: 9780875848716: Amazon.com: Books
 Book: Scenario Planning in Organizations: How to Create, Use, and Assess
Scenarios by Thomas J. Chermack Amazon.com: Scenario Planning in
Organizations: How to Create, Use, and Assess Scenarios: 9781605094137:
Chermack, Thomas J.: Books

Finance acumen

Ability to understand key financial indicators to make better business decisions.

Proficiency level 2:

Understands key financial indicators and financial reports of business unit. Uses
financial analysis to generate, evaluate, and act on strategic options and opportunities.

24
On job development

Development by others

Self development

 Book: Disciplined Entrepreneurship: 24 Steps to a Successful Startup by Bill Aulet

Disciplined Entrepreneurship: 24 Steps to a Successful Startup: Aulet, Bill:
9781118692288: Amazon.com: Books
 Book: Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout
Success by Sean Ellis , Morgan Brown Amazon.com: Hacking Growth: How
Today's Fastest-Growing Companies Drive Breakout Success (Audible Audio
Edition): Sean Ellis, Morgan Brown, Sean Ellis, Morgan Brown, Random House
Audio: Books

Negotiation

Negotiates based on observations and information collected from both sides using
proper arguments and data. Manages to win support or buy-in from others.

Proficiency level 2:

Negotiates in a constructive manner when tackling difficult issues using proper data
and arguments. Focuses on achieving value-added results during negotiations.

On job development

Development by others

Self development

 Book: Never split the difference: Negotiating as if Your Life Depended on It by

Chris Voss Amazon.com: Never Split the Difference: Negotiating as if Your Life
Depended on It (Audible Audio Edition): Chris Voss, Michael Kramer,
HarperAudio: Audible Books & Originals

25
 Book: Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher
Amazon.com: Getting to Yes: Negotiating Agreement Without Giving In (Audible
Audio Edition): Roger Fisher, William Ury, Dennis Boutsikaris, Simon & Schuster
Audio: Audible Books & Originals
 Book: Beyond Reason: Using Emotions as You Negotiate by Roger Fisher and
Daniel Shapiro Amazon.com: Beyond Reason: Using Emotions as You Negotiate
(Audible Audio Edition): Roger Fisher, Daniel Shapiro, Roger Fisher, Daniel
Shapiro, Penguin Audio: Books
 Book: Influence: The Psychology of Persuasion, Revised Edition by Robert B.
Cialdini Amazon.com: Influence, New and Expanded: The Psychology of
Persuasion (Audible Audio Edition): Robert B. Cialdini, Robert B. Cialdini,
HarperAudio: Audible Books & Originals

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