Job Satisfaction Survey (JSS) by Paul Spector with the English version and Tagalog translation

side-by-side:

Instructions: Please rate your level of agreement with each statement using the following scale:
Instruksyon: Mangyaring isaalang-alang ang iyong antas ng pagsang-ayon sa bawat pahayag
gamit ang sumusunod na iskala:

4 - Strongly Agree (Lubos na Sumasang-ayon)

3 - Agree (Sumasang-ayon)
2 - Disagree (Hindi Sumasang-ayon)
1 - Strongly Disagree (Lubos na Hindi Sumasang-ayon)

1. I feel I am being paid a fair amount for the work I do. (Pakiramdam ko sapat ang bayad sa
trabaho ko.)

2. There is really too little chance for promotion on my job. (Masyadong maliit ang tsansa ng
promosyon sa trabaho ko.)

3. My supervisor is quite competent in doing his/her job. (Mahusay ang aking superbisor sa
pagtupad ng kanyang tungkulin.)

4. I am not satisfied with the benefits I receive. (Hindi ako nasisiyahan sa mga benepisyong
natatanggap ko.)

5. When I do a good job, I receive the recognition for it that I should receive. (Kapag
mahusay ang aking trabaho, natatanggap ko ang pagkilalang nararapat sa akin.)

6. Many of our rules and procedures make doing a good job difficult. (Maraming mga
patakaran at pamamaraan ang nagpapahirap sa paggawa ng mahusay na trabaho.)

7. I like the people I work with. (Gusto ko ang mga kasamahan ko sa trabaho.)

8. I sometimes feel my job is meaningless. (Minsan pakiramdam ko walang saysay ang trabaho
ko.)

9. Communications seem good within this organization. (Mukhang maayos ang

komunikasyon sa loob ng organisasyon.)

10. Raises are too few and far between. (Bihira at matagal bago magbigay ng pagtaas ng
sahod.)
11. Those who do well on the job stand a fair chance of being promoted. (Ang mga mahusay
sa trabaho ay may patas na tsansa na ma-promote.)

12. My supervisor is unfair to me. (Hindi patas ang aking superbisor sa akin.)

13. The benefits we receive are as good as most other organizations offer. (Ang mga
benepisyong natatanggap namin ay kasing ganda ng sa ibang organisasyon.)

14. I do not feel that the work I do is appreciated. (Pakiramdam ko hindi pinahahalagahan ang
trabaho ko.)

15. My efforts to do a good job are seldom blocked by red tape. (Bihira akong nahahadlangan
ng burukrasya sa pagsisikap kong magtrabaho nang mahusay.)

16. I find I have to work harder at my job because of the incompetence of people I work
with. (Kailangan kong magtrabaho nang mas mabuti dahil sa kawalan ng kakayahan ng mga
kasamahan ko sa trabaho.)

17. I like doing the things I do at work. (Gusto kong gawin ang mga bagay na ginagawa ko sa
trabaho.)

18. The goals of this organization are not clear to me. (Hindi malinaw sa akin ang mga
layunin ng organisasyon na ito.)

19. I feel unappreciated by the organization when I think about what they pay me.
(Pakiramdam ko hindi pinahahalagahan ng organisasyon ang ginagawa ko base sa ibinabayad
nila sa akin.)

20. People get ahead as fast here as they do in other places. (Kasing bilis ng pag-unlad dito
ang pag-unlad sa ibang lugar.)

21. My supervisor shows too little interest in the feelings of subordinates. (Masyadong maliit
ang pakialam ng aking superbisor sa damdamin ng mga nasasakupan.)

22. The benefit package we have is equitable. (Pantay ang benepisyong natatanggap namin.)

23. There are few rewards for those who work here. (Kaunti lamang ang gantimpala para sa
mga nagtatrabaho dito.)

24. I have too much to do at work. (Napakarami kong ginagawa sa trabaho.)

25. I enjoy my coworkers. (Nasiyahan ako sa mga katrabaho ko.)

26. I often feel that I do not know what is going on with the organization. (Madalas kong
pakiramdam na hindi ko alam ang nangyayari sa organisasyon.)
27. I feel a sense of pride in doing my job. (May pagmamalaki ako sa paggawa ng aking
trabaho.)

28. There are benefits we do not have which we should have. (May mga benepisyo na wala
kami na dapat meron kami.)

29. I like my job better than the average worker does. (Mas gusto ko ang aking trabaho
kumpara sa karaniwang manggagawa.)

30. I am satisfied with my chances for promotion. (Nasiyahan ako sa mga tsansa ko para ma-
promote.)

31. There is too much bickering and fighting at work. (Maraming alitan at away sa trabaho.)

32. My job is enjoyable. (Ang trabaho ko ay kasiya-siya.)

33. Work assignments are not fully explained. (Hindi lubusang naipapaliwanag ang mga
gawain sa trabaho.)

34. My work gives me a feeling of personal accomplishment. (Ang trabaho ko ay nagbibigay

sa akin ng pakiramdam ng personal na tagumpay.)

35. I have too much paperwork. (Napakarami kong papeles na kailangang gawin.)

36. I don't feel my efforts are rewarded the way they should be. (Pakiramdam ko hindi
nabibigyan ng tamang gantimpala ang aking mga pagsusumikap.)
To interpret the Job Satisfaction Survey (JSS) using a 4-point Likert scale, follow these steps:

1. Likert Scale Response Options:

o Strongly Disagree (1)
o Disagree (2)
o Agree (3)
o Strongly Agree (4)
2. Reverse Scoring: Some items are negatively worded and need to be reverse-scored. For
these items, the scoring is inverted:
o Strongly Disagree (4)
o Disagree (3)
o Agree (2)
o Strongly Agree (1)

The negatively worded items are 2, 4, 6, 8, 10, 12, 14, 16, 18, 19, 21, 23, 24, 26, 28, 31,
33, 35, and 36.

3. Calculate Subscale Scores: The JSS can be divided into nine subscales, each
representing a different aspect of job satisfaction:
o Pay (items 1, 10, 19)
o Promotion (items 2, 11, 30)
o Supervision (items 3, 12, 21)
o Fringe Benefits (items 4, 13, 22)
o Contingent Rewards (items 5, 14, 23)
o Operating Procedures (items 6, 15, 33)
o Coworkers (items 7, 16, 25)
o Nature of Work (items 8, 17, 27)
o Communication (items 9, 18, 26)

For each subscale, sum the scores of the items within that subscale. Reverse score the
negatively worded items before summing.

4. Calculate Overall Job Satisfaction Score: Sum all the item scores to get a total score.
Again, make sure to reverse score the negatively worded items before summing.
5. Interpretation: Higher scores indicate higher job satisfaction. For individual items:
o Scores closer to 1 indicate strong disagreement and dissatisfaction.
o Scores closer to 4 indicate strong agreement and satisfaction.

Interpretation

1. Scoring:
o Items 2, 4, 6, 8, 10, 12, 14, 16, 18, 19, 21, 23, 24, 26, 28, 31, 33, 35, and 36 are
negatively worded and should be reverse scored before summing.
o For negatively worded items, reverse the scores as follows:
 1 becomes 4
 2 becomes 3
  3 becomes 2
 4 becomes 1

2. Subscale Scores: Calculate the subscale scores by summing the scores of the items
within each subscale.
o Pay (items 1, 10, 19):
 Item 1: ___
 Item 10: ___ (reverse score)
 Item 19: ___ (reverse score)
 Total Pay Score: ___

o Promotion (items 2, 11, 30):

 Item 2: ___ (reverse score)
 Item 11: ___
 Item 30: ___
 Total Promotion Score: ___

o Supervision (items 3, 12, 21):

 Item 3: ___
 Item 12: ___ (reverse score)
 Item 21: ___ (reverse score)
 Total Supervision Score: ___

o Fringe Benefits (items 4, 13, 22):

 Item 4: ___ (reverse score)
 Item 13: ___
 Item 22: ___
 Total Fringe Benefits Score: ___

o Contingent Rewards (items 5, 14, 23):

 Item 5: ___
 Item 14: ___ (reverse score)
 Item 23: ___ (reverse score)
 Total Contingent Rewards Score: ___

o Operating Procedures (items 6, 15, 33):

 Item 6: ___ (reverse score)
 Item 15: ___
 Item 33: ___ (reverse score)
 Total Operating Procedures Score: ___

o Coworkers (items 7, 16, 25):

 Item 7: ___
 Item 16: ___ (reverse score)
 Item 25: ___
 Total Coworkers Score: ___
 o Nature of Work (items 8, 17, 27):
 Item 8: ___ (reverse score)
 Item 17: ___
 Item 27: ___
 Total Nature of Work Score: ___

o Communication (items 9, 18, 26):

 Item 9: ___
 Item 18: ___ (reverse score)
 Item 26: ___ (reverse score)
 Total Communication Score: ___

3. Overall Job Satisfaction Score:

o Sum all item scores after reverse scoring the negatively worded items.
o Total Score: ___
o Interpretation:
 Scores range from 36 (low satisfaction) to 144 (high satisfaction).

4. Interpretation Guide:
o Low Job Satisfaction: 36 - 71
o Moderate Job Satisfaction: 72 - 107
o High Job Satisfaction: 108 - 144