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Cyberark Engineer Resume 2

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912 views2 pages

Cyberark Engineer Resume 2

Uploaded by

Deepak Thee
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ISHAN SHIRBUR

Profile
 Working as a Senior Engineer with 5+ years of experience. Hands-on, Detail-Oriented, and analytical IT
professional in Identity and Access Management. Proficient in CyberArk, Okta and Transmit Security.
Involved in Deployment, Enhancement and Support for multiple IAM platforms for Logistical and
Pharma Clients.

Experience
SENIOR ENGINEER IMSS | HAPPIEST MINDS TECHNOLOGIES PVT LTD | BANGALORE | MARCH 2022 -
PRESENT
 Worked with US based Pharma Client Mylan Pharmaceuticals (Viatris) on CyberArk Account
Onboarding Project.
 Successfully Onboarded 1500+ Server Accounts, 2000+ Service Accounts and 600+ ESXI Servers in
CyberArk Version 12.3.
 Played a Dual role as technical resource as well as Project Coordinator in the project.
 Onboarded Service Accounts with Dependencies like Windows Task Scheduler, Windows Registry,
COM+ Applications and Windows Services ensuring successful password rotation every 30 days.
 Mitigated various issues that occurred during onboarding of Service accounts like Windows Registry
discrepancies, Port Openings, Dependencies Nomenclature etc.
 Managed multiple application owner calls, providing guidance on CyberArk and password rotation
policy.
 Created Safes and Policies in CyberArk tailored to the specific needs of the Customers.
 Regularly provided Daily and Weekly Status Report to Client and incorporated feedback accordingly.
 Onboarded Service Accounts with Dependencies like Windows Task Scheduler, Windows Registry,
COM+ Applications, and Windows Services successfully with password rotation every 30 days.
 Mitigated many problems that occurred during onboarding of Service accounts like Windows Registry,
Port Openings, and Dependencies Nomenclature etc.
 Handled multiple application owner calls and guided them accordingly about CyberArk and password
rotation policy.
 Created Safes and Policies in CyberArk according to the needs of the Customers.
 Provided all Daily and Weekly Status Report to Client and taken feedback accordingly.

SENIOR ENGINEER | CSS CORP PVT LTD | CHENNAI | SEPTEMBER 2021 - MARCH 2022

 Troubleshoot Transmit Security Platform issues reported by Transmit Customers, including


Functionality, usability related issues, and complex issues.
 Handle incoming tickets through the Support portal independently and in a professional way.
 Interact effectively with a wide variety of customers with different requirements and backgrounds,
including the Customer's development teams to understand the nature of the issue, communicate steps
to resolve, and provide consultation on best practices.
 Escalate on time to the engineering teams and coordinate on the problem resolution.,
 Quickly replicate customer issues in the support test environment (Lab) and provide a workaround so
that it can be replicated in the Production environment.
SOFTWARE ENGINEER | SELINIS SOFTWARE PVT LTD | HYDERABAD | AUGUST 2018 - SEPTEMBER 2021

 Experience in CyberArk Implementation and Administration of CyberArk 10.4 and 11.6 versions.
 Troubleshooting issues related to End user’s authentication and authorization.
 Involved in Account Discovery and scanning at the initial phase of the project to determine the total
available number of Privileged accounts in the network using CyberArk DNA tool.
 Automation of Health check, connectivity, file transfers, service control of all CyberArk Component
Servers
 Created Safes, Policies and provided proper authorizations as per process during Onboarding Accounts
and audited the accounts and user’s activities using PSM and CyberArk Reports.
 Managed Vault server and other component servers through monitoring their Services.
 Troubleshooting issues related to End user’s authentication and authorization.
 Monitoring and managing the schedules of the tasks, reports run in all environments.
 Perform the health checkup of all the core PAS components and check all the logs.
 Knowledge of OKTA in Web Access Management and Thycotic in Privileged Access Management.

Projects
 CyberArk Account Onboarding Project with Mylan Pharmaceuticals.
 Transmit Security Integration with different applications across the globe.
 CyberArk Installation and Administration for US based Logistics Company Ryder.

Certifications
 CyberArk Defender Certified.
 CIAM Transmit Security Fundamentals.

Education
 Mechanical Engineering | May 2014 - June 2018 | Basaveshwar Engineering College, Bagalkot

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