YOUR TRADE CERTIFICATION GUIDEBOOK

HEAVY DUTY
EQUIPMENT
TECHNICAN

AS OF SEPT 2017
TABLE OF CONTENTS

03 Apprentice Responsibilities
03 Apprenticeship Pathway – Mapping Your Way To Certification
04 Gaining Competencies Through Work Experience
06 Standard Level Exams (SLE)
07 Red Seal Inter-Provincial Exam
08 Final Piece For Your Red Seal Inter-Provincial Certification
09 Frequently Asked Questions (FAQ)
10 Financial Support For Apprentices
11 Notes

YOUR TRADES TRAINING

It’s an exciting time to be in the skilled trades industry! BC is growing and so is the demand for skilled
tradespeople in the province. Almost one million jobs are expected to be created by 2025 in BC, many of
them being in the construction industry.
With the increasing number of retirees in the trades community, there is a need for more driven individuals
like you to pursue careers in trades. From the building you’re sitting in right now to the cars you drove to get
there, there are a number of tradespeople that were involved in the design, creation, and maintenance of them.
Congratulations on starting your journey to certification. You are on your way to becoming a key contributor
to BC’s trade industry and your community.

ABOUT INDUSTRY TRAINING AUTHORITY:

The Industry Training Authority (ITA) leads and coordinates British Columbia’s skilled trades system.
ITA works with employers, employees, industry, labour, training providers, and government to issue
credentials, manage apprenticeships, set program standards, and increase opportunities in the trades.

02 | HDET TRADE CERTIFICATION GUIDEBOOK

APPRENTICE RESPONSIBILITIES
Work-Based Hours (WBT) – Reporting your work-based training hours is essential to completing your
Apprenticeship. It is your responsibility to confirm with your Sponsor/Employer that your hours have
been reported to ITA and applied to your Apprenticeship record.
If your previous Employer has not submitted work based hours for you, the WBT form allows your current
Sponsor/Employer to sign off those hours.
You can find a copy of the work-based training form here:
www.itabc.ca/apply-apprenticeship/forms
Sponsor/Employer – If you have changed your employer it is important to update your Apprenticeship
records with this information. Sponsors have the responsibility to sign off work hours and Recommendation
for Certification for completion.
Contact Information – It is your responsibility to ensure your contact information is up to date (address,
phone, name changes, etc.) This can be done by logging into Direct Access or phoning Customer Service.
Direct Access – By logging into Direct Access you can view your Apprenticeship records
(transcripts, exam marks, etc). www.itabc.ca/apply-apprenticeship/direct-access
Technical Training Registration – Speak with your employer about when will be a good time for you to go
back to school for your next level of technical training. Once you and your employer have agreed on a time, it
is your responsibility to register for technical training. A list of Designated Training Providers can be found here,
www.tradestrainingbc.ca.
It is recommended to have the conversation with your employer and register for technical training
ahead of time, as classrooms have limited space.

APPRENTICESHIP PATHWAY –
MAPPING YOUR WAY TO CERTIFICATION
APPRENTICESHIP 20% 80%
DIRECT ENTRY CLASSROOM WORK-BASED

HDET HDET HDET HEDT

LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4
Technical Training: Technical Training: Technical Training: Technical Training:
300 hours (10 weeks) 240 hours (8 weeks) 180 hours (6 weeks) 120 hours (4 weeks*)
Work-Based Training: Work-Based Training: Work-Based Training: Work-Based Training:
Accumulate hours Accumulate hours Accumulate hours 6,360 hours total
ITA Standardized ITA Standardized ITA Standardized Interprovincial
Written Exam Written Exam Written Exam Red Seal Exam

Suggested duration based on 30-hour week

RECOMMENDATION
FOR CERTIFICATION

Certificate of Certificate of
Qualification Apprenticeship
HDET HDET

HDET TRADE CERTIFICATION GUIDEBOOK | 03

 GAINING COMPETENCIES
Below are skills and knowledge you will gain from technical and hands on training.
Program competencies can change. Check Program Outline, link below, for accuracy.
Foundation Apprentice
Training www.itabc.ca/sites/default/files/program-information/heavy-duty-equipment-technician-program-outline-sept-2018.pdf
Technical
(a.k.a: pre-apprentice) Training
(Levels 1, 2, 3, 4)

HEAVY DUTY Hydraulics Heating, Ventilation

EQUIPMENT and Air Conditioning
n Describe Hydraulic Systems
TECHNICIAN n Describe Heating and Air
n Service Hydraulic Components
LEVEL 1 Conditioning Fundamentals
Occupational Skills Electrical n Diagnose and Repair Heating
n Use Safe Work Practices n Describe Electricity and Air Conditioning Systems
n Use Hand Tools, Power Tools n Use Electrical Testing Structural Component and
and Shop Equipment Instruments Accessories
n Use n Service and Diagnose Batteries n IdentifyApprentice
Protective Structures
Apprentice Fasteners and Fittings
Supports* Direct Entry Foundation
Apprenticeship Training Technical
n Lift and Support Loads n Service Charging Systems
Hired and registered by Sponsor
without prior Foundation/
ServiceTraining
(a.k.a: pre-apprentice)
n Cab Structures
(Levels 1, 2, 3, 4)
apprentice training
n Operate Equipment n Service Starting Systems
Skills Training Funding Tuition*
See Notesn Use
A+C Shop Resources and n Service Electrical Circuits HEAVY DUTY
Record Keeping Practices Frames, Steering and EQUIPMENT
Indigenous Skills Training Funding Tuition*
(eligiblen Serviceapplicants)
Indigenous Winch Wire Rope Suspension TECHNICIAN
ISETS agencies
n Service and Diagnose Tires,
LEVEL 2
n Identify
See Notes A+C Lubricants
Wheels and Hubs Electrical
n Service Bearings and Seals
Student Aid/Loans*
n Service Steering Systems n Diagnose and Repair
n Use Electronic
Only Foundation Training overMedia
12 weeks long
BC ACCESS Grant (only for training in high demand trades)
n Service, Diagnose and
Charging Systems
n 
Bursaries Use
and Cutting and
Scholarships
Repair Suspension Systems n Diagnose and Repair
Welding Equipment
Canada Apprentice Loan n Diagnose and Repair Frames
Starting Systems
n Describe Diagnostic
n Diagnose and Repair Electrical
Procedures
Wage Subsidy (new hires)* Trailer
Components and Systems
WorkBC / ASETS agencies n Service Landing Gear and
Brakes n Diagnose and Repair Electronic
Other Resources* Trailer Accessories
n Service and Repair Components and Systems
STEP n Service and Repair
See Note D
Hydraulic Brakes n Diagnose and Repair Vehicle
Coupling Systems
n Service and Repair Management Systems
EI and AOP: Apprentice Financial Benefits n Service, Diagnose and Repair
Hydraulic Power Brakes
for Apprentice Training *
Trailer Body Components
n Service
(Apprentice Supportsand Repair
Online Portal)Air Brakes
WorkBC and Service Canada (for EI-eligible clients) 2 n Service, Diagnose and Repair
Heating and Refrigeration
Training Tax Credits Non-Red Seal and Red Seal*
Credit amount varies, please refer to CRA Systems

Incentive and Completion Grants, Red Seal Trades*

Service Canada

ITA Website Resources*

04 | HDET (www.itabc.ca)
TRADE CERTIFICATION GUIDEBOOK
Direct Access
Online Apprenticeship Reporting Trade Profile
 Apprentice Supports*
Direct Entry
Apprenticeship
Foundation
Training
Apprentice
Direct Entry
Technical
Apprenticeship
Foundation
Training
Apprentice
Technical
Hired and registered by Sponsor (a.k.a: pre-apprentice) Training
Hired and registered by Sponsor (a.k.a: pre-apprentice) Training
without prior Foundation/ without
(Levels 1, 2, 3,prior
4) Foundation/ (Levels 1, 2, 3, 4)
apprentice training apprentice training

Skills Training Funding Tuition*

Engines and
See Notes A+C HEAVY DUTY HEAVY DUTY
Supporting Systems
EQUIPMENT EQUIPMENT
Indigenous
n DSkills Training Funding Tuition*
escribe Engine Fundamentals TECHNICIAN TECHNICIAN
(eligible Indigenous applicants)
n Diagnose and Repair
ISETS agencies LEVEL 3 LEVEL 4
See Notes A+C
Engine Support Systems Powertrains Hydraulics
Diagnose and Repair
StudentnAid/Loans*
n Describe Power n Diagnose and Repair
Only Foundation Training
Diesel SupplyoverSystems
12 weeks long
mand trades) Grant (only for training in high demand trades)Transfer Systems
BC ACCESS Advanced Hydraulic Systems
n Describe
Bursaries Alternative
and Scholarships n Diagnose and Repair Clutches Electrical
Fuel Systems
Canada Apprentice Loan n Diagnose and Repair n Service, Diagnose and Repair
n Diagnose Engines and
Manual Transmissions Electric Drive Systems
Components
Wage Subsidy (new hires)*
WorkBC / ASETS agencies n Diagnose and Repair Frames, Steering and
n Remove Engines and
Automated Systems Suspension
Components
Other Resources*
STEP n Diagnose and Repair n Diagnose and Repair
n Describe Diesel Fuel
See Note D Automatic Transmissions Wheeled Equipment Steering
Injection Fundamentals and Torque Converters
EI and AOP: Apprentice Financial Benefits n Diagnose and Repair
n Diagnose and Repair
for Apprentice Training * n Diagnose and Repair Track Machine Steering
(ApprenticeMechanical Fuel
Supports Online Injection
Portal) Power Shift Transmissions
ents)
WorkBC and
2 Systems
Service Canada (for EI-eligible clients) 2 n Diagnose and Repair
n Diagnose and Repair Drivelines Undercarriage
eal* Diagnose
Training Tax
n and Repair
Credits Non-Red Seal and Red Seal*
Electronic Diesel
Credit amount varies, please referFuel Systems
to CRA
n Diagnose and Repair Structural Components
Drive Axles and Accessories
n Diagnose and Repair
ades*
Incentive and Completion Grants, Red Seal Trades*
Diesel Emissions Systems n Diagnose and Repair n Diagnose and Repair
Service Canada
Final Drives Working Attachments
n Diagnose and Repair
ITA Website Resources* (www.itabc.ca) n Diagnose and Repair n Diagnose and Repair
Engine Brakes
Direct Access
Online Apprenticeship Reporting Trade Profile Driveline Retarders Pneumatic Systems
n Diagnose and Repair Winches
ning,
*Support
and whether
is dependent
or not itoniseligibility
a Red Seal and
or varies
Non-Redby trade,
Seal trade.
level of training, and whether or not it is a Red Seal or Non-Red Seal trade.
es,Note
Victoria
A: Foundation,
WorkBC and Bands,
EPBC.bursaries,
Indigenous
scholarships,
resources:STEP
n Diagnose and Repair Power
ISETS agencies, Victoria Foundation, Bands, bursaries, scholarships, STEP
stitutions
Note B: Bursaries may be available through individual training institutions
Note C: ACE IT/SSA coordinated through School Districts Take-offs and Transfer Cases
n several
Note D:communities
Skilled Trades
to assist
Employment
Canadians
Program
in entering
(STEP)
trade
is available
careers. in several communities to assist Canadians in entering trade careers.
nals in TradesPrograms
Training and
include
Women
Immigrants
in Trades
in Training
Trades Training, Aboriginals in Trades Training and Women in Trades Training

HDET TRADE CERTIFICATION GUIDEBOOK | 05

STANDARD LEVEL EXAMS
Standard Level Exams (SLEs) are usually written on the last day of in-school training and will count for
20% of your overall mark.
Below is a list for general areas of competencies covered in SLEs for each level.
The list of competencies covered in the SLEs can change. Check the Exam Weighting Charts for accuracy at:
www.itabc.ca/program/heavy-duty-equipment-technician-0

LEVEL 1 LEVEL 2 LEVEL 3

A. Occupational Skills D. Electrical I. Powertrains

B. Brakes H. Engines and Supporting
Systems
C. Hydraulics
D. Electrical
E. Frames, Steering and
Suspension
F. Trailer
G. Heating, Ventilation and
Air Conditioning
H. Structural Components
and Accessories

REMINDERS
l You must bring a piece of Government PHOTO identification. The ID must be VALID and CURRENT.
Expired IDs and IDs with no expiry date will not be accepted.
l Your Training Provider will inform you of the time and location of the exam. Arrive early.

06 | HDET TRADE CERTIFICATION GUIDEBOOK

RED SEAL INTER-PROVINCIAL EXAM
The Red Seal Inter-Provincial Exam covers a whole range of competencies from all your levels of
technical training.
The table below is a general breakdown of areas of competencies covered in the Red Seal IP exam.
The areas of competencies covered in the Red Seal IP exam can change. Check Occupational Standard
for current exams at www.red-seal.ca/trades/hd.2t-eng.html for accuracy.

A | Common
BLOCK Task 1 Uses and Maintains Tools and Equipment
Occupational Skills Task 2 Performs General Maintenance and Inspections
Task 3 Organizes Work
Task 4 Performs Routine Trade Activities

BLOCK
B | Engine and Engine Task 5 Diagnoses Engines and Engine Support Systems
Support Systems Task 6 Repairs Engine and Engine Support Systems

C | Hydraulic, Hydrostatic
BLOCK Task 7 Diagnoses Hydraulic, Hydrostatic
and Pneumatic Systems and Pneumatic Systems
Task 8 Repairs Hydraulic, Hydrostatic and Pneumatic Systems

BLOCK
D | Drivetrain Systems Task 9 Diagnoses Drivetrain Systems
Task 10 Repairs Drivetrain Systems

BLOCK E | Steering, Suspension, Task 11 Diagnoses Steering, Suspension, Brake Systems,
Brake Systems, Wheel Wheel Assemblies and Undercarriage
Assemblies and Task 12 Repairs Steering, Suspension, Brake Systems,
Undercarriage Wheel Assemblies and Undercarriage

BLOCK F | Electrical and Task 13 Diagnoses Electrical Systems
Vehicle Management Task 14 Repairs Electrical Systems
Systems Task 15 Diagnoses Electronic Vehicle Management Systems
Task 16 Repairs Electronic Vehicle Management Systems

BLOCK G | Environmental Task 17 Diagnoses Environmental Control Systems
Control Systems Task 18 Repairs Environmental Control Systems

BLOCK H | Structural Components, Task 19 Diagnoses Structural Components,
Accessories and Accessories and Attachments
Attachments Task 20 Repairs Structural Components,
Accessories and Attachments

Note: Based on the Heavy Duty Equipment Technician National Occupational Analysis (NOA).
A copy of the Heavy Duty Equipment Technician NOA is available at
www.red-seal.ca/docms/hdet_noa2014_eng.pdf

HDET TRADE CERTIFICATION GUIDEBOOK | 07

 F
FINAL PIECE FOR YOUR RED SEAL INTER-PROVINCIAL CERTIFICATION
Once you passed your red seal exam these are the next steps:
1. Ensure your work-based training hours have been submitted and reached achieved status.
Check your status in Direct Access.
2. T
 he Recommendation for Certification (RFC) will be automatically emailed to your Sponsor/Employer.
Once received, both the Sponsor and Journeyperson will sign the form and submit to ITA for processing.
3. ITA will verify and process the RFC, the Certificates will then be printed for mailing.
l Certificates are mailed to your Sponsor.

l 
If your Sponsor had indicated on the RFC form to send Certificates to the Apprentice,
they will be mailed to the address noted on your Apprenticeship record in Direct Access.

  ITA  Customer  Service  

  800  8100  Granville  Avenue,  
  Richmond,  BC  V6Y  3T6  
  Tel  778-­‐328-­‐8700  
  Toll  Free:  1-­‐866-­‐660-­‐6011  
    Fax  778-­‐328-­‐8701  
    customerservice@itabc.ca  
 

 
RECOMMENDATION  FOR  CERTIFICATION  FORM  
This  form  is  to  recommend  for  certification  an  apprentice  who  has  completed  the  requirements  of  a  program.    
Please  complete  section  A  and  return  the  completed  signed  form  to  us  at  customerservice@itabc.ca.    Missing  
information  may  delay  the  process.  

Sponsor  Information:  
Organization:  ABC123  Electrical  LTD.       Org  ID:  123456  
              Primary  Contact:  Pat  Jones  
Address:  4321  ABEC  Street  Vancouver,  V3B2G2     Email  Address:  patjones@abcemail.com  

Apprentice  Information:  
Full  Legal  Name:  Jessie  Lee         ITA  ID#  654321  
Program:  Residential  Electrician         Email  Address:  leejessie@123email.com  

Section  A:    Recommendation  for  Certification  By  Sponsor  (and  Certified  Journeyperson  or  individual  
with  Supervision  and  Sign-­‐off  Authority)  
RELEASE  OF  CERTIFICATES  sent  to  the  sponsor  directly  unless  indicated  otherwise.  Apprentice  check  address  in  DA.  
□    Send  to  Sponsor       □    Send  to  Apprentice  
SPONSOR   JOURNEYPERSON  
I/We  hereby  confirm  that  the  trainee/apprentice   Print  Full  Name  of  the  Certified  Journeyperson  or  
named  above  is  working  at  the  skill  and  competency   individual  with  Supervision  and  Sign-­‐Off  Authority  who  
level  of  a  certified  journeyperson  and  recommend   has  supervised  this  apprentice  and  is  recommending  
certification.   him/her  certification  (may  be  same  as  Sponsor,  or  a  
  different    individual)  
Bob  Smith            
(Signed)  Name   Jason  Jones            
  Name  
Jan  1,  2016            
Date  Signed            
  Signature  
Please  note:    The  Certified  Journeyperson  or  the  individual  with    
Supervision  and  Sign-­‐off  Authority  (who  supervised  this   Jan  1,  2016            
apprentice)  must  always  sign  this  form.    The  Certified   Date  Signed  
Journeyperson  or  the  individual  with  Supervisor  and  Sign-­‐off  
Authority  must  provide  all  the  details  requested  in  the  box  to  the  
 
right  and  must  be  certified  at  the  same  level  or  higher  than  the   Residential  Electrician          
apprentice  or  in  another  approved  trade  that  is  recognized  by  ITA   Trade  Name         Province  Issued  
as  having  similar  competencies.    
Certificate  Number  (below):  
CERTIFICATION  NOT  RECOMMENDED  BY  SPONSOR:  
 
I/We  hereby  confirm  that  the  apprentice  named  above  is  NOT  
recommended  for  certification  at  this  time.  Please  fill  out  an  RFC   12345AB01            
 
Form  B  to  complete  this  recommendation.  
□    Certificate  of  Qualification                □    ITA  Sign-­‐off  Authority    
 
□    Interprovincial  (Red  Seal)  
                 

Sponsor  Signature                  Date   If  the  Journeyperson’s  credential  was  awarded  outside  of  BC  
attach  a  copy  of  the  certificate  or  wallet  card.  
 

Page | 1 www.itabc.ca
Connect with us

08 | HDET TRADE CERTIFICATION GUIDEBOOK

FAQ
FREQUENTLY ASKED QUESTIONS

HOW DOES MY SPONSOR/ WHEN I FINISH ALL MY TRAINING AND

EMPLOYER SUBMIT HOURS? REQUIRED HOURS, AM I CERTIFIED?
The sponsor/employer will submit Work Based No, first ITA will email the Employer
Training Hours via Direct Access, email, mail, or fax. Recommendation for Certification document to
your sponsor after you have passed the Red Seal
WHAT IF I WORKED FOR A SPONSOR/ Inter-Provincial Exam. This must be signed by a
EMPLOYER AND THEY DID NOT SUBMIT certified tradesperson (your trade) and returned to
MY HOURS? ITA. ITA will send your Certificate of Apprenticeship,
Certificate of Completion and Interprovincial
You can talk to your current sponsor to see if Red Seal Endorsement certificates to your
they are willing to submit the hours for the work sponsor/employer.
you did previously on a work based training report.
ARE THERE ANY GRANTS FOR
DOES MY SPONSOR/EMPLOYER FINISHING MY CERTIFICATION?
HAVE TO LET ME GO TO SCHOOL?
Yes. You can apply for the Apprenticeship
You need to discuss your plans for school with your Completion Grant once you receive your Red Seal
sponsor/employer to see if they are able to release Inter-Provincial Endorsement Certificate. You will
you to go to school. Let them know of upcoming need a copy of your certificate to apply.
training locations and dates.
www.servicecanada.gc.ca/eng/goc/apprenticeship/
completiongrant/application.shtml
HOW DO I KNOW WHAT MY
GRADES ARE FOR SCHOOL? ARE THERE ANY INCENTIVES
The Trades Training school will submit your marks FOR MY EMPLOYER?
to ITA. You and your sponsor/employer will receive
Employers can apply for Tax Credits as their
a notice by email.
apprentice progresses through the trade. The tax
information letter can be found on Direct Access.
WHERE DO I GET MY
PROGRESSION LETTER?
Upon completion of your technical training and
required work-based hours for Level 1 and 2, ITA will
send you the Progression Letter by email. Required
number of work place hours by level can be found at
www.itabc.ca/grants-tax-credits/grants

You will need this Progression Letter to apply

for your Apprenticeship Incentive Grant.
www.servicecanada.gc.ca/eng/goc/apprenticeship/
incentivegrant/program.shtml

HDET TRADE CERTIFICATION GUIDEBOOK | 09

FINANCIAL SUPPORT FOR APPRENTICES
As a registered apprentice, you can apply for financial support. You’re also eligible to apply for Employment
Insurance. Federal and provincial financial support information can be found in the two links below:
www.itabc.ca/grants-tax-credits/grants
Apprentice Supports*
www.esdc.gc.ca/en/reports/apprentices/support_brochure.page
Direct Entry
Apprenticeship
Foundation
Training
Apprentice
Technical
Hired and registered by Sponsor (a.k.a: pre-apprentice) Training
without prior Foundation/ (Levels 1, 2, 3, 4)
apprentice training

Apprentice
Skills TrainingSupports*
Funding Tuition* Direct Entry
Apprenticeship
Foundation
Training
Apprentice
Technical
See Notes A+C Hired and registered by Sponsor (a.k.a: pre-apprentice) Training
without prior Foundation/ (Levels 1, 2, 3, 4)
apprentice training
Indigenous Skills Training Funding Tuition*
Skills Training
(eligible Funding
Indigenous Tuition*
applicants)
ISETS agencies
See Notes A+C
See Notes A+C
Indigenous Skills Training Funding Tuition*
Student Aid/Loans*applicants)
(eligible Indigenous
Only Foundation
ISETS agencies Training over 12 weeks long
BC Notes
See ACCESSA+CGrant (only for training in high demand trades)
Bursaries and Scholarships
Student Aid/Loans*
Canada
Only Apprentice
Foundation Loan over 12 weeks long
Training
BC ACCESS Grant (only for training in high demand trades)
Bursaries
Wage Subsidyand Scholarships
(new hires)*
WorkBC / ASETS agencies
Canada Apprentice Loan
Other Resources*
Wage Subsidy (new hires)*
STEP
WorkBC
See Note D/ ASETS agencies

EI and Resources*
Other AOP: Apprentice Financial Benefits
for Apprentice Training *
STEP
(Apprentice
See Note D Supports Online Portal)
WorkBC and Service Canada (for EI-eligible clients) 2
EI and AOP: Apprentice Financial Benefits
Training
for Apprentice
Tax Credits
Training
Non-Red
* Seal and Red Seal*
Credit
(Apprentice
amountSupports
varies, please
Online refer
Portal)
to CRA
WorkBC and Service Canada (for EI-eligible clients) 2
Incentive and Completion Grants, Red Seal Trades*
TrainingCanada
Service Tax Credits Non-Red Seal and Red Seal*
Credit amount varies, please refer to CRA
ITA Website Resources* (www.itabc.ca)
Incentive
Direct and Completion Grants, Red Seal Trades*
Access
ServiceApprenticeship
Online Canada Reporting Trade Profile

ITA Website Resources* (www.itabc.ca)

*Support is dependent on eligibility and varies by trade, level of training, and whether or not it is a Red Seal or Non-Red Seal trade.
Direct Access
Note A: WorkBC and EPBC. Indigenous resources: ISETS agencies, Victoria Foundation, Bands, bursaries, scholarships, STEP
Online
Note B: Apprenticeship Reporting
Bursaries may be available Trade training
through individual Profileinstitutions
Note C: ACE IT/SSA coordinated through School Districts
Note D: Skilled Trades Employment Program (STEP) is available in several communities to assist Canadians in entering trade careers.
Programs include Immigrants in Trades Training, Aboriginals in Trades Training and Women in Trades Training
*Support is dependent on eligibility and varies by trade, level of training, and whether or not it is a Red Seal or Non-Red Seal trade.
Note A: WorkBC and EPBC. Indigenous resources: ISETS agencies, Victoria Foundation, Bands, bursaries, scholarships, STEP
Note B: Bursaries may be available through individual training institutions
Note C: ACE IT/SSA coordinated through School Districts
Note D: Skilled Trades Employment Program (STEP) is available in several communities to assist Canadians in entering trade careers.
Programs include Immigrants in Trades Training, Aboriginals in Trades Training and Women in Trades Training

10 | HDET TRADE CERTIFICATION GUIDEBOOK

NOTES

HDET TRADE CERTIFICATION GUIDEBOOK | 11

CONNECT WITH US!
www.itabc.ca

CONTACT EMAIL OR CALL

778.328.8700 or call TOLL FREE in BC: 1.866.660.6011
customerservice@itabc.ca
Our customer experience representatives are accessible, from 8:00 a.m. to 4:30 p.m. PT, Monday to
Friday, and can provide you with quick and easy access to information regarding all of ITA’s services.
Call or email us today for information on training and apprenticeship, including registration,
examinations and certification, or to answer any other questions you may have.

CONNECT LOCALLY
Looking for someone to help you in your community? ITA has regional Apprenticeship Advisors across
the province to support local skilled trades apprentices and employers. Find the Apprenticeship
Advisor closest to you—all you need is your postal code.
Do you want to learn more about how ITA works with industry? Feel free to contact any of our Industry
Relations Team to better understand each industry’s needs in BC and to learn more about how they are
working to ensure we have the right skilled workers where they are needed.

VISIT CUSTOMER CENTRE

ITA’s Customer Support Centre
8th Floor – 8100 Granville Avenue, Richmond, BC V6Y 3T6
We are happy to serve you in-person at our Richmond Customer Support Centre, and through our
regional Apprenticeship Advisors, who are available to serve you in communities across the province.

SUBSCRIBE TO TRADES TALK

Keep up to date on ITA in action as well as other trades and industry news by
subscribing to our quarterly newsletter, Trades Talk.

Industry Training Authority @ita_bc @ita_bc ITA BC

2018 Edition