User Manual

iSolarSuite

iSolarSuiteUser
Manual iSolarSuite-V311-UEN-
Ver16-202210

iSolarSuite-V311-UEN-Ver16-202210
All Rights Reserved

All Rights Reserved

No part of this document can be reproduced in any form or by any means without the prior
written permission of Sungrow Power Supply Co., Ltd (hereinafter "SUNGROW").
Trademarks
and other Sungrow trademarks used in this manual are owned by
SUNGROW.
All other trademarks or registered trademarks mentioned in this manual are owned by their
respective owners.
Software Licenses

• It is prohibited to use data contained in firmware or software developed by SUNGROW,

in part or in full, for commercial purposes by any means.

• It is prohibited to perform reverse engineering, cracking, or any other operations that

compromise the original program design of the software developed by SUNGROW.

I
About This Manual
This manual introduces the system in overview, diagram, operation step and examples for
you to understand and use this system flexibly and effectively.
The system is referred to as "iSolarSuite" hereinafter unless otherwise specified.
Target Group
This manual is intended for:

• Operators

• Managers

• Engineers
How to Use This Manual
This manual is briefly described by using the standard interface as an example. For specific
activated functions, refer to the content of the technical agreement or the contract.
Contents may be periodically updated or revised due to the product development. The
manual content of subsequent versions of the product may be subject to change. The latest
manual can be found at support.sungrowpower.com .
Symbols
Important instructions contained in this manual should be followed during installation,
operation and maintenance of the product. They will be highlighted by the following symbols.
The symbols listed below may be used in this manual. Please read carefully to make better
use of this manual.

"Danger" indicates that there is a serious potential danger, which can lead to death
or serious injury if not avoided.

"Warning" indicates that there is a moderate potential danger, which may lead to
death or serious injury if not avoided.

"Caution" indicates that there is a mild potential danger, which may lead to
moderate or mild personal injury if not avoided.

"Attention" means that there is a potential risk, which may cause the equipment to
fail to operate normally or cause property damage if not avoided.

II
 Indicates additional information, emphasized contents or tips that may be helpful,
e.g. to help you solve problems or save time.

Note
In order to provide customers with the best usage experience, the products and product
manuals are always in the process of improvement and upgrade. If the manual received is
slightly inconsistent with the product, it may be a result of product version upgrade, and the
actual product shall prevail.
The diagrams in this manual are for reference only. The actual product received may differ.

III
 Contents
All Rights Reserved .....................................................................................................I
About This Manual......................................................................................................II
1 System Description ..........................................................................................1
1.1 Introduction ....................................................................................................1
1.2 Requirements.................................................................................................1
2 Login ...................................................................................................................2
2.1 Login Steps....................................................................................................2
2.2 License Authentication....................................................................................2
3 Interface Description ........................................................................................4
3.1 Main Interface ................................................................................................4
3.2 System Menu .................................................................................................5
3.3 User Name.....................................................................................................5
4 Operation and Maintenance Management ...................................................6
4.1 Smart IV Curve Diagnosis ...............................................................................6
4.1.1 IV Curve Scan.......................................................................................7
4.1.2 Viewing Historical Diagnosis Results ......................................................8
4.1.3 Uploading File.......................................................................................9
5 System Tool(s) ................................................................................................ 11
5.1 Plant Debugging........................................................................................... 11
5.1.1 Channel Management ......................................................................... 11
5.1.2 Device Management ...........................................................................13
5.1.3 Plant Management ..............................................................................15
5.1.4 Security Configuration .........................................................................17
5.2 License Management ...................................................................................18
6 Appendix ..........................................................................................................19
6.1 Quality Assurance ........................................................................................19
6.2 Contact Information ......................................................................................19

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1 System Description

1.1 Introduction

iSolarSuite is a platform for operation and maintenance personnel to manage the plant yield
and maintain the plant. The main services provided include smart IV curve diagnosis,
channel management, device management, plant management, Security Configuration and
license management.

1.2 Requirements

• Browser: Chrome 65 and above supported

• Resolution: 1920 x 1080 supported

• Microsoft Office: version 2007 or above

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2 Login
This chapter introduces the login method of the iSolarSuite.

2.1 Login Steps

Prerequisite notes
Contact technically qualified personnel of SUNGROW to:

• Install hardware devices and deploy software

• Obtain server address, username, and password

Login method

step 1 Input the IP address of the server in the address bar of the browser to enter the login
interface as shown in the figure below.

step 2 Select the desired language in the upper right corner of the interface.

step 3 Enter the default password pw1111 and click Login.

- - End

2.2 License Authentication

After you have logged in, you need to apply for license authentication before you can use
the system normally. To apply for license authentication, you can:

step 1 Click System Management→License Management to enter the License Authentication

screen.

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 User Manual 2 Login

step 2 ClickCopy Serial Number .

Copy the software serial number and send it to the license manager for applying for the
license with the serial number.

step 3 Select the license.

step 4 Import the license.

Import the license and display the license information in the table.

If you have imported the wrong license, you can click the Clear button to clear the
imported file information.

In Chrome browser version 71, when importing the license, you need to switch the
input method to American keyboard.

step 5 Click the Save and Activate button. After the license is activated, other functional modules
of the system will be automatically displayed.

After successful activation, the prompt "Status: Activated" will appear.

- - End

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3 Interface Description

3.1 Main Interface

figure 3-1 Main Interface

No. Name Description

A Title bar Show software name
B Navigation bar Show the software function module
C Menu bar Show the software functions
D Time display bar Show the software system time
E Full screen Display the current interface in full screen

• Modify Password：Modify the password

• Language：Switch the system language

• Help center: Check the system user manual

F Username • https safety credentials: View https safety

credentials configuration wizard

• Version information: Query version

information of the current software

• Logout: Log out of the software

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User Manual 3 Interface Description

3.2 System Menu

The navigation bar includes Operation and Maintenance Management and System Tool
(s).

Menu bar Description

Operation and
Maintenance For smart IV curve diagnosis.
Management
For channel management, device management, plant management,
System Tool(s)
Security Configuration and license management.

3.3 User Name

Click to modify the password.

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4 Operation and Maintenance Management
Select Operation and Maintenance Management on the naviation bar to enter the
corresponding interface.

4.1 Smart IV Curve Diagnosis

Click Intelligent Analysis→Smart IV Curve Diagnosis to enter the corresponding

interface.
Main functions on this interface includes Unit Scan and Inverter Scan.

• Unit Scan: Diagnose the operation of all string inverters in this unit.

• Inverter Scan: Diagnose the operation of the string inverter.

Prerequisites

No. Premise Description

Ensure that the communication device is mounted
under each unit, click System Tool(s)→Plant
Configure inverter S/ Debugging→Plant Management, select the
1 N and forwarding corresponding power plant in the device list column
address. on the left, and right-click Retrieve PV Device
Information to read The S/N and forwarding
address of the inverter.
Max. PV voltage, Max. Click System Tool(s)→Plant
MPPT voltage(V), Debugging→Device Management→Equipment/

2 number of string have Measuring Point Management→Device Model

been set for string Management, and click in the operatio bar on
inverters. the right to set parameters.
The component Click System Tool(s)→Plant
manufacturer Debugging→Device Management→Device
3
information has been Manufacture Management to verify that the
added. component manufacturer information has been set.
If the IV scan function has expired, activate this
function as promoted. After the function is
The IV scan function
4 activated, click System Tool(s)→License
has been activated.
Management to view the VI license authorization
time.
Communication at If there is a longitudinal encryption device on site,
5
Port 22 is normal. Port 22 shall be enabled.

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 User Manual 4 Operation and Maintenance Management

4.1.1 IV Curve Scan

step 1 Click Operation and Maintenance Management→Intelligent Analysis→Smart IV Curve
Diagnosis to enter the corresponding interface.

step 2 Choose Settings→Item Management to set component information.

step 3 ChooseSettings→Inverter Parameters to set the inverter information. The device name
and setting status can be searched in the search box.

1 Configure strings. Select the target strings.

2 (Optional) Configure the branch connector. Enable Branch Connector.

3 (Optional) Set the number of components connected to each string.

If users turn on Identical, the parameter settings configured for a PV will be

synchronized to other PVs. If users turn off Identical, all PV strings need to be set one
by one.

4 After finishing the configuration, click Confirm or Confirm and copy.

Click Confirm to end the inverter configuration. Click Confirm and copy to apply the
current configuration to the inverters of the same model in the plant.

step 4 Choose Settings→Plant Parameters to set the plant type. Click Selecting power plant
topography to select the topography according to the picture and text prompts.

step 5 Select Unit Scan or Inverter Scan.

step 6 Click Start Diagnosis to enter the corresponding interface. Enter the password, and click
Confirm.

After the scan is completed, the following information appears:

• Successful: indicates that the scan has succeeded.

• Details: indicates that the scan has failed. Click Details to view the fault code and failure
cause. If you have any questions, contact Sungrow Power Supply Co., Ltd.

• Not Diagnosed: indicates that none of devices has been scanned. Click Not Diagnosed
to view the details.

step 7 Click Scan Result to view the scan results.

On the scan result page, users can perform the following operations:

• Export various reports.

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 4 Operation and Maintenance Management User Manual

Report Type Description

– For all users.

Overview report – Records the number of abnormal strings, the fault rate and
the proportion of fault types for the plant, and analyzes the
overall status of the plant.

Operations and – For O&M personnel.

maintenance – Provides diagnosis results and locates the string fault,

report providing repair suggestion for on-site O&M personnel to
troubleshoot the fault.

– For professional technicians.

Diagnosis report
– Records detailed indicator data of the string and analyzes
string performance.

Select the report type and the unit，and the report generating progress can be viewed in
the report list in real time.

• Check IV curves.

• Check IV diagnosis results.

– If the diagnostic result is normal, click View in the Analysis and Suggestion column
to check detailed scan data.

– If the diagnostic result is abnormal, click View in the Analysis and Suggestion
column to check details about exceptions. If you have any questions, contact
Sungrow Power Supply Co., Ltd.

• Check IV curves.

• Upload the scan data to the server.

Step 2, 3, and 4 are required only for initial diagnosis. Skip these steps if IV curve
scan has been performed before.

- - End

4.1.2 Viewing Historical Diagnosis Results

On the Smart IV Curve Diagnosis interface, click View Task History in the upper right
corner.
In the row of a task, click an option in the Details column on the right to perform one of the
following operations:

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 User Manual 4 Operation and Maintenance Management

Operation Description
Check the scan results delivered normally.
If a string connection failure is known and a repeated alarm
Click View is not needed, visit the IV Curve Diagnosis Results
interface and click Shield in the Analysis and Suggestion
column.
Click Scan Data View the data obtained through smart diagnostic scan.
Click Re-diagnosis Re-issue the scan task and add a scan record.
The system compares the re-diagnosis result with the result
of the last diagnosis and exports the comparison result to a
Click Re-diagnosis
PDF file.
Results
(Note: The interval between the re-diagnosis and the last
diagnosis must be within three months.)

Select a scan task and click to filter data of this scan

One-click filtering task, including the initial scan information and results of
multiple diagnoses.

4.1.3 Uploading File

Function Overview
This function is used to upload the scanning data of IV diagnosis to the client server.
Prerequisites
Users have obtained the correct server address.

step 1 On the Smart IV Curve Diagnosis interface, click View Task History in the upper right
corner.

step 2 Click View on the corresponding Details operation bar, to view the scanning results.

step 3 Click in the upper right corner to enter the corresponding interface.

step 4 Select corresponding file, such as IV Diagnostic Raw Data or IV Diagnosis Report.

step 5 Select a transfer protocol and enter the obtained server IP address, server port, storage
path, user name, and password.

step 6 Click to perform connection detection. The interface will prompt Server connection is
normal after successful detection.

step 7 Click Start to Upload to upload the selected scanning information to the client server.

It may take some time, please be patient.

If the current window is closed, the uploading task will be executed on the
background.

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 4 Operation and Maintenance Management User Manual

- - End

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5 System Tool(s)
Click System Tool(s) in the navigation bar to enter the corresponding function module.

5.1 Plant Debugging

Click System Tool(s)→Plant Debugging to enter the corresponding function module.

It mainly includes Channel Management, Device Management, Security Configuration
and Plant Management.

5.1.1 Channel Management

Click System Tool (s)→Plant Debugging→Channel Management to enter the

corresponding interface.
Main functions are as follows:

Functions Operation Description

View information such as channel name, IP address and
View channel information
whether the channel is enabled in the function display area.
Search for channels by Channel Name, Channel Number,
or Enable?.

• Enter the channel name or channel number in the

Search for channels
condition box in the upper left corner, select the enabling
status, and click to search for the channel.

• Click to reset the conditions in the condition box.

Click Add New Channel in the upper right corner, enter the
information according to the page prompts, and click
Confirm.

• Channel number: An integral number, and usually starts

from 1, ranging from 1 to 20000.

Add channels • Channel name: Within 128 characters, otherwise the

redundancy will not be displayed.

• IP address: 32 bits, 4 segments, each segment includes 8

bits, indicated by decimal numbers. Each segment ranges
from 0 to 255, and segments are separated by ".".

• TCP port: Generally start from 2404, and each IP address

must have an only corresponding port.

Delete channels Select the channel to be deleted and click in the

operation bar on the right.

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 5 System Tool(s) User Manual

Functions Operation Description

Select the channels to be deleted, click In-batch
Delete multiple channels
Operation→Batch Delete to enter the prompt page, and
in batches
click Confirm.

• Select the channel to be modified and click in the

Modify channel
operation bar on the right.
information
• Enter the information according to the page prompts, and
click Confirm.

• Select the channel to be configured, and click in the

operation bar on the right to enter the corresponding
Protocol configuration interface.

• Enter the information according to the page prompts, and

click Confirm.

• Select the channels to be configured, and click In-batch

Operation→Protocol Configuration in the operation bar
on the right to enter the corresponding interface.
Protocol configuration in • Enter the information according to the page prompts, and
batches click Confirm.

– By clicking Restore Default Configuration, the

channel configuration can be restored to the default
value.
Channel template Click In-batch Operation→Channel Template Download to
download download the file (.xlsx）to local for later importing channels.

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User Manual 5 System Tool(s)

Functions Operation Description

• Click In-batch Operation→Import in Batch to enter the

import interface.

• Click Select file to select the to-be-imported file. Click

Import.

The imported file must meet the following requirements:

– Channel number: Without repetition.

– Channel name: Without repetition.

Import channels in
batches – IP address: 32 bits, 4 segments, each segment
includes 8 bits, indicated by decimal numbers. Each
segment ranges from 0 to 255, and segments are
separated by ".".

– TCP port: Generally start from 2404, and each IP

address must have an only corresponding port.

– Protocol type: 0 represents IEC104, 1 represents

Modbus, and 2 represents IEC61850.

– Enabling status: 1 means yes, 0 means no.

Export channel Click In-batch Operation→Export to download the file (.xls)
information to the local.
Restart the data Click Restart the data collection program in the upper right
collection program corner.

5.1.2 Device Management

Click System Tool (s)→Plant Debugging→Device Management to enter the

corresponding interface.
The interface includes submenus such as device measuring point management,device type
management, device model management, Management of Model Measuring Point, Device
Manufacture Management and Device Manufacturer Management. The corresponding
operations of each management menu are as follows.

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 5 System Tool(s) User Manual

Function Description

• Click the search bar at the top of the interface to query

device information according to device type,measuring point
name, measuring point type, measuring point code and
Device measuring
source type of measuring point. Click to reset the
point management
conditions in the search bar.

• View, add, modify, batch delete, batch import and export

device measuring point information.

• Click the search bar at the top of the interface to query

device information according to device type name and
Device type
device type code. Click to reset the conditions in the
management
search bar.

• View, add, batch delete, and export device type information.

• Click the search bar at the top of the interface to query

device information according to device type, device model,
Device model classification and device manufacturer. Click to reset
management the conditions in the search bar.

• View, add, modify, batch delete, batch import, and export

device information and parameter settings.

• Click the search bar at the top of the interface to query

device information according to device type, device model,
measuring point name， measuring point code and
measuring point type. Click to reset the conditions in the
search bar.

Model measuring point • View, batch import, and export the measuring point
management information.

• Enable/Disable measuring points (in batches).

– Enable: For specific operations and instructions, contact

Sungrow Customer Service.

– Disable: For specific operations and instructions, contact

Sungrow Customer Service.
View device manufacturer information: View information such
as manufacturer name, manufacturer address and industry in
the function display area.
Device Manufacturer Query manufacturer information:
Management • Enter the manufacturer name in the condition box in the
upper left corner, select the industry, and click to view
the corresponding role information.

• Click to reset the conditions in the condition box.

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 User Manual 5 System Tool(s)

Function Description
Add manufacturer information: Click Add in the upper right
corner, complete the information according to the page prompts,
and click Confirm.
Delete manufacturer information: Select the manufacturer to be

deleted and click in the operation bar on the right.

Modify manufacturer information: Select the role whose

information needs to be modified, click in the operation bar

on the right to enter the prompt page, and click Confirm.

5.1.3 Plant Management

Click System Tool (s)→Plant Debugging→Plant Management to enter the corresonding

interface.
Plant Management: Manage plants and devices in plants.

5.1.3.1 Plant Management

Main functions are as follows:

• Right click the plant list and then proceed according to the prompts to realize following
functions.

Functions Description
Fill in basic information
When filling in information, observe the following requirements:
Plant code: An integer whose length should be no more than 9
digits.
Plant name: The length should be no more than 50 characters.
Create new plants
Device ID: An integer whose length should be no more than 9
digits.
Plant Type: It is subject to license and cannot be modified.
Parameter configuration:
Configure parameters as needed.
Add devices Add devices to the current plant.
Modify the plant Modify basic plant information.
The S/N and forwarding addresses of all units in the plant are
Obtain PV device
automatically obtained and the corresponding configurations are
information
automatically overwritten for smart IV curve diagnosis.
Export the basic plant information, including the device ID, the
Export the plant
number of belonged superior device and the channel number.

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 5 System Tool(s) User Manual

Functions Description
Configure protocol Configure the measuring points for receiving data through IEC104,
mapping IEC61850, or Modbus protocols.
Configure main
Click the drop-down box to manually select the meteo station.
meteo station*
Modify devices in
Modify device information in batches.
batches
Delete the plant Delete this plant.

Note: * is optional. For details, refer to the actual devices in the plant.

• Other functions

Functions Description
Download plant Users can download the plant template for ease of future plant
template import operation.
Import the plant Export plant information.

Click in the upper right corner to enter the Task List

interface.

• On this interface, users can view task information on plant,

Task list communication device and status.

• Support searching tasks through communication device and

status.

• One-touch retry: Retry all failed tasks in batches.

5.1.3.2 Device Management

Select a device from the plant device list, right-click the device, and perform the following
functions as prompted.

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 User Manual 5 System Tool(s)

Functions Description
Basic information

• Type of belonged device: Select the actual device type.

• Device ID: An integer whose length should be no more than 9

digitals

• Device name: The length should be no more than 50

characters (For easy identification of device types, it is
recommended the device name include the device type, for
example, "- Inverter#1". You can also choose other naming
Add device
methods based on user habits.）

• Plant code: This parameter is displayed by default.

Parameter settings

• Set the parameters as needed.

• If a new inverter needs to support the IV scan function: find

measuring point 206 and set the SN; Find measuring point
639 and set the forwarding Modbus ID.
Modify device Modify information about the current device.
Perform this operation to delete the devices no longer needed in
a plant.
Delete device
After a device is deleted, the plant will not receive or transmit
information about this device.

5.1.4 Security Configuration

Select System Tool (s)→Plant Commissioning→Security Configuration to enter the

Isolation Device Configuration interface. Insight provides positive isolation, which allows
data transmission from the internal network to the external network, and prevents data
transmission from the external network to the internal network.

5.1.4.1 Isolation Device Configuration

Parameter Setting

1 Click System Tool (s)→Plant Commissioning→Security Configuration to enter the

corresponding interface.

2 Click Settings.

3 Click Modify to set the Intranet server.

4 Select the network port of the master to be configured. The system then fills in the IP
address and MAC address of the master automatically.

5 Configure an isolation rule.

• To add a rule, click Add Rule and enter the source address, source port, protocol,
etc.

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 5 System Tool(s) User Manual

• You can also modify an existing rule. Click in the operation column to delete the
set rule.

The above steps also apply to standby machine.

6 Click Confirm.
View Historical Records
View the historical configuration of isolation devices. Select the start and end time, after the
transmission ends, and click View to view corresponding historical records
Transmission Repair Configuration
If the data transmission from the intranet to the extranet is abnormal, supplementary
transmission configuration is required. After clicking Transmission Repair Configuration,
select the time period that requires supplementary transmission and click Begin
Transmission Repair to supplement the data.

5.1.4.2 Network Security Configuration

Procedure

1 Click System Tool (s)→Plant Commissioning→Security Configuration to enter the

corresponding interface.

2 Click Network Security Configuration tab.

3 Click Modify and configure parameters as required.

4 Click Confirm.

5.2 License Management

Click System Tool(s)→License Management to enter the corresponding interface.

This interface is used to configure license authentication to facilitate normal use of the
system. For detailed license authentication methods, please refer to"2.2 License
Authentication"。

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6 Appendix

6.1 Quality Assurance

When product faults occur during the warranty period, SUNGROW will provide free service
or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and
date. In addition, the trademark on the product shall be undamaged and legible. Otherwise,
SUNGROW has the right to refuse to honor the quality guarantee.
Conditions

• After replacement, unqualified products shall be processed by SUNGROW.

• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:

• The free warranty period for the whole machine/components has expired.

• The device is damaged during transportation by the user.

• The device is incorrectly installed, refitted, or used.

• The device operates in harsh conditions beyond those described in this manual.

• The fault or damage is caused by installation, repairs, modification, or disassembly

performed by a service provider or personnel not from SUNGROW.

• The fault or damage is caused by the use of non-standard or non-SUNGROW

components or software.

• The installation and use range are beyond stipulations of relevant international
standards.

• The damage is caused by unexpected natural factors.

For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.

6.2 Contact Information

In case of questions about this product, please contact us.

We need the following information to provide you the best assistance:

• Model of the device

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 6 Appendix User Manual

• Serial number of the device

• Fault code/name

• Brief description of the problem

For detailed contact information, please visit: https://en.sungrowpower.com/contactUS

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