Site Monitor 5.3.13.

Including Web Server


Site Monitor 5.3.13.0

Contents
INSTALLATION
Components....................................................................................................................................................... 3
Monitoring Service................................................................................................................................... 3
Desktop User Interface............................................................................................................................. 3
Web User Interface................................................................................................................................... 3
Requirements..................................................................................................................................................... 3

CONFIGURATION
Monitoring Service............................................................................................................................................. 4
Desktop User Interface...................................................................................................................................... 4
Web User Interface............................................................................................................................................ 4
Server Configuration Tool.................................................................................................................................... 4

ADMINISTRATION
Initial Setup and Login........................................................................................................................................ 5
Users .................................................................................................................................................................. 5
Networks............................................................................................................................................................ 5
Connection Types............................................................................................................................................. 6
Eco232...................................................................................................................................................... 6
Level 2 Pin Code....................................................................................................................................... 6
Panels............................................................................................................................................................... 6
Add Panel.................................................................................................................................................. 6
Find All Panels/Devices/Zones.................................................................................................................. 6
Sync with Site Installer............................................................................................................................. 6
Snoozing........................................................................................................................................................... 6
Adding an Eco232 Panel.................................................................................................................................. 6
Events................................................................................................................................................................. 6
Conditions........................................................................................................................................................ 7
Actions............................................................................................................................................................. 7
Reports............................................................................................................................................................... 7
Interface History.............................................................................................................................................. 7
Network History............................................................................................................................................... 7

NORMAL OPERATION
Main window...................................................................................................................................................... 8
Navigation................................................................................................................................................. 8
Devices............................................................................................................................................................... 8
Scanning Analogue Values.................................................................................................................................. 9
Enable / Disable.................................................................................................................................................. 9
Desktop Interface Only Features........................................................................................................................ 9
Tray Icon and Notifications............................................................................................................................... 9
Connecting to Multiple Sites........................................................................................................................... 9

CASSINI WEB SERVER CONFIGURATION.............................................................................................. 10

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 Installation

Installation 1.1.3 Web User Interface

Providing the same functionality as the desktop user
1.1 Components interface, this ASP.Net web application allows access via a
Site Monitor version 5 is split into two distinct web browser (such as Internet Explorer, Mozilla, Opera...
components. With suitable configuration, there is no etc.). This gives the advantage of quick access from any
requirement to install all components on the same PC, location or computer without the need to install the
but you may do if you wish. desktop user interface client.

1.1.1 Monitoring Service To use this component, a suitable ASP.Net enabled web
server must be installed. It is also important to note that
This component runs as a pair of Windows services in no web server is provided by the Site Monitor package.
the background while ever the PC is turned on, assuming However, you can use any ASP.Net 2 enabled web server,
the services are set to automatic start up. To change such as Microsoft IIS or UltiDev Cassini.
this behaviour please refer to the documentation for
your version of Windows for more details on service 1.2 Requirements
administration. This component is responsible for
providing the link from the PC to the panel network, All components require that Microsoft .Net v2.0 (or
event monitoring and the XML interface to clients. compatible) be installed. The monitoring service also
requires Microsoft SQL Server Compact v3.5 SP1 or
1.1.2 Desktop User Interface above and a Windows based PC capable of running
services (Microsoft Windows 2000 and above). For the
This is a dialog based Windows client suitable for connection to the network, your PC will also require at
connecting to the monitoring service via TCP for viewing least one available Serial or USB port. To use the web user
and configuring the network status and events. This client interface component, you must ensure a suitable ASP.
provides full access to all logged and real-time monitoring Net enabled web server is installed. This web interface
events as well as the ability to perform simple commands is designed for all standard compliant browsers, such
such as enable, disable and analogue value retrieval. Internet Explorer 6 and above, Mozilla, Opera, Safari...etc.
Depending on your edition, this software may require a
license key.

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Configuration

Configuration If you had Cassini installed already during installation of

Site Monitor, then you will have been given the option to
2.1 Monitoring Service automatically register the web user interface. However,
to manually perform the register, you will need the
By default, the service listens on port 60000 for incoming appropriate directory path. This should be the ‘web’
connections from clients. If however you do wish to sub directory, within the main installation folder of
change this, it can be configured by editing the file Site Monitor.
“Cooper.LON.Monitor.exe.config” in the install folder using
any common text editor. If you would like to access this Once the web user interface is registered then you may
service from a remote location, such as from other locally need to configure the connection settings to the service.
networked computers or from across the Internet, then By default, this also connects on port 60000 to a service
you will need to ensure you open port 60000 (or the port on the local PC. In most cases, this will work just fine.
you have changed this value to) on any appropriate router However, if you have changed the port (as above) or are
or firewall. running the service on a different computer and are trying
to access it over a network (LAN, VPN, the Internet etc.),
NNote: You must restart the service after changing this file. you will need to update the web user interface settings. To
modify the standard behaviour, this can be configured by
NNote: You need to know this number when connecting a loading the Server Configuration application located within
client, see below. the Start Menu.
NNote: Remote access will require the configuration of any For further information on the actual setup of UltiDev
appropriate router or firewall. Cassini, then please refer to section 6
2.2 Desktop User Interface 2.4 Server Configuration Tool
By default, the interface connects on port 60000 to a If you have installed either the Monitoring Service or the
service on the local PC. In most cases, this will work just Web User Interface, you will find a short cut item within
fine. However, if you have changed the port (as above) the Start Menu which loads the Server Configuration tool.
or are running the service on a different computer and This tool will enable you to quickly change the vital settings
are trying to access it over a network (LAN, VPN, the that affect those two services. The primary purpose of this
Internet etc.), you will need to enter the host name of tool is to change the standard port value. Any changes to
the computer running the service and port number it is the service settings will automatically result in a prompt to
configured to listen on. If you are having difficulty with any restart the service for the changes to take effect.
of the above, please contact your network administrator
for assistance. •• Listen on Port – This is the port value which the
Monitoring Service will accept connections.
These options can be accessed by clicking on the spanner
icon on the login window or the ‘Settings’ drop down •• Database Path – The physical location of the Monitoring
menu on the main window. From this icon you also have Service database.
access to general application behaviour settings and also •• Enable Anti-Hammering – This option enables the built
the sound alert settings. These enable you to play specific
in password protection system. This means any user
warning sounds when the Desktop User Interface detects
who fails to provide a valid username and password five
state changes. The client also supports multiple servers
times in row will be locked out for up to 10 minutes.
and so you can enter the various connection details of all
the required servers you access here. •• Server Host / IP Address – This should be the host or
IP address of the computer running the Monitoring
Service. If both the web and service are running on the
same computer, then ‘localhost’ will generally work fine.
•• Port – This should be the port value of the computer
running the Monitoring Service. If both the web and
service are running on the same computer, then this
value should match the ‘Listen on Port’ setting

2.3 Web User Interface

Initially you will need to ensure you have a ASP.Net
enabled web server installed, which will most likely be
either Microsoft IIS or UltiDev Cassini. Then you will need
to register the web user interface with your web server.

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 Administration

Administration Access levels and available features:-

Feature Administrator
3.1 Initial Setup and Login System Network Administrator Technician Viewer
Manage Yes - - -
Once the desired components are installed, running and Networks
connected, you are ready to setup the new monitoring Manage Yes Yes - -
system. When using the software for the first time, you Panels
will be prompted with a login window. Edit Users Yes - - -
Please use the following credentials:- Edit Events Yes - - -
Server: localhost Global Yes Yes Yes -
Commands
Username: admin Enable Yes Yes Yes -
Password: admin Commands

This will connect the client to the local service but by Disable Yes Yes Yes -
Commands
clicking on the spanner icon, you can edit the local server
settings and enter the appropriate network address if View Logs Yes Yes Yes Yes
required (please refer to section 2.2 for more details). View Status Yes Yes Yes Yes
Please note that passwords are case sensitive. Every time Generate Yes Yes Yes Yes
you load the graphical user interface, you will be required Reports
to re-login. Clear History Yes Yes Yes Yes
Log

>S
 ystem Administrator: Full access for setup and
system management. The default account ‘admin’ is set
to this.
>N
 etwork Administrator: Reduced access for setup and
network management.
>T
 echnician: For the typical user who wishes to
view network status and logs, and to allow ‘Level 2’
equivalent control (e.g. enable/disable devices, global
reset, global silence... etc).
>V
 iewer: Highly restricted user who can only view
network status.
The setting ‘RSS Auth Code’ is used only by the web user
interface and should be pre-filled with a cryptic value.
This enables RSS and Atom feeds to be supported by
compatible readers. We recommend that only unique and
3.2 Users in-guessable values be entered here. Additionally, if you
Site Monitor is designed to enable local and remote want to disable support for RSS and Atom feeds for this
access, and so to ensure security is maintained, access particular user, you can simply delete the value and leave
is restricted to specific username and passwords. There it blank.
are also four available access levels which users can be All users can change their own language and password.
assigned to. These ensure only the right individuals can We recommend that most systems have at least two
access the appropriate features of Site Monitor. The default System Administrators to protect against password loss.
‘admin’ account is configured to enable full access, and
so via that account you can create as many users as your 3.3 Networks
system requires.
A network represents a single connection to a panel
network. If the service PC has more than one serial/USB
port, then it is possible to connect and manage multiple
networks from a single PC. However, in almost all cases,
only a single network is required.

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Administration

3.3.2.1 Add Panel

When adding a panel, you will be prompted for the panel
name, type and network address. It is important that these
details accurately match the setup of the real physical
network and panel. Once panel has been added, you can
then select ‘Find Devices/Zones’. This will perform a scan
of the panel and retrieve a list of all accessible devices and
zones.
3.3.2.2 Find All Panels/Devices/Zones
This will perform a network wide scan of all panels and the
associated devices and zones, this will effectively generate
a complete map of the network. On some networks, this
may take several minutes to complete. It is also important
to note that this will only detect panels running the display
software version 3.3.50.20 or higher. To update the panel
software, please refer to the Site Installer manual.
3.3.2.3 Sync with Site Installer
This can be done by selecting this option and providing
3.3.1 Connection Types the original Site Installer database with which the network
Site Monitor 5 supports pluggable connection types, panels were commissioned. If the site is changed at any
that is, it can be extended to connect using a variety of time in the future, it is recommended that you upload the
methods. Currently only one type is provided, the Eco232. modified Site Installer database into Site Monitor.
Users of previous versions of Site Monitor will be familiar 3.3.3 Snoozing
with this device.
It may be desirable to stop monitoring and disconnect
3.3.1.1 Eco232 from a network for a short period of time, such as to
Most settings for this device do not need changing from use the serial port on the PC for some other purpose.
the defaults. “Serial Port” does however need to be set Snoozing a network will allow you to do this. After the
correctly to match whichever serial port on the PC the given time period has elapsed, the monitoring service
device is connected to. Note that once a network has will automatically reconnect to the network and continue
been added, the serial port assigned to it will be in use normal operations. Some devices, such as the Eco232,
while ever the monitoring service is running. See Snoozing will buffer network messages for a period of time until
if you need to use the serial port for something else the monitoring service collects them. In this case, the
temporarily. timestamps of these messages will reflect the time they
were collected by the service, not the time they were
3.3.1.2 Level 2 Pin Code originally transmitted by the panel.
For additional security you can assign a pin code to a 3.3.4 Adding an Eco232 Panel
network. This will ensure that any users with access to
features that can alter the state of the network, such as If your PC is connecting to the network via a Eco232
Enable, Disable and Global Reset, they can only do so if device, then it is recommended that you add a Eco232
they know the right pin code. Leaving this option blank will device to the Panel list and assign it an appropriate
mean no pin code is required. We recommend that this address (this can be done via the normal Add Panel
code be set to the same as the level 2 code on the panels. option). If you are using a Site Installer database, then we
recommend you add an Eco232device to that database
3.3.2 Panels prior to performing a Sync. Having a Eco232 panel added
To gain access to all features of Site Monitor, you need to the panel list gives the advantage of the device being
to provide it with details of your network. You can either able to monitor panels itself and for other panels to
manually add the panels, perform a network wide scan for monitor it. Please note that from within Site Installer, it
panels or more simply, retrieve this information from a Site is not necessary to upload any commission data to the
Installer database file. Eco232 device directly, it is simply added as an indicator to
the real physical network design.

3.4 Events
Site Monitor is designed to run automatically and
continuously, ensuring network activity is logged and users
have a portal in which to quickly and remotely view the
status of the network. As it is almost certain that incidents
will occur while the a user is not observing, you can setup
automated actions to run when specific conditions are
met. A typical example is an email sent to a technician
whenever a panel detects a fault.
NNote: Only System Administrators can setup events.

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 Administration

3.5 Reports
To simplify monitoring of past events, you can quickly
generate HTML reports. When generating a report, you
will prompted for the report type and the start and end
times of the information included in the report. By default
the start and end times will be set to the last 24 hours.
You will then be asked to provide a location in which
to save the report. Please be patient once the report
generation as begun, as some systems which have been
running for a long time will contain a lot of data and it may
take a short period of time to generate and transfer the
report to your system. Once a report has been made, it
will automatically be opened and displayed.
3.5.1 Interface History
This represents all the messages stored by the service.
This will reflect information such as completed device/
zone scans, any detected problems (such as connection
issues, bugs or setup errors) and more.
3.4.1 Conditions 3.5.2 Network History
Any packet received from the network can be used has a This is a record of all packets received off the network.
condition. This means that actions can be triggered if any This is essentially a log of everything that has occurred
panel is manually reset, goes into alarm, detects a fault and includes information such as resets, faults, alarms,
and much more. enabled/disabled commands and much more. This report
3.4.2 Actions is very similar to the history log that appears in Desktop
and Web User Interfaces.
When a condition is met, its associated actions will be
processed. Presently you can only define a ‘Send Email’
action, which allows you to send a brief description of
the incident to a specific email address. To send the
email to multiple addresses, separate the addresses in
the ‘To’ field with ‘;’ characters (e.g. address1@domain.
com;address2@domain.com).

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Normal Operation

Normal Operation 4.2 Devices

4.1 Main window When you select a panel, loop or zone, the device view
on the right will show a list of all available devices within
Site Monitor’s graphical interface is designed to offer the section you have chosen. Each device will be shown
quick navigation amongst the various sites, networks, along with an image that represents what that particular
panels, zones, loops and devices that have been device generally looks like. Additionally, each device
added. The interface also provides you with up to date contains some text detailing its name, location on the
information on the live status of everything on the network and recent status information if available. The
network, highlighting any potential problems and logging small white box overlaying the image represents the
all network activity. device’s address on the loop. If the device is not in a
normal state, it will be highlighted with a nonwhite colour.
4.1.1 Navigation The following describes the meaning of these colours...
After you successfully log in, the main window will be •• None/White: Device is normal.
shown. This is split into 3 distinct parts; the navigation
tree on the left, the device view on the top right and •• Flashing Red: Device is in Alarm mode.
the history log on the bottom right. Generally you will •• Pink: Device is in Pre-Alarm mode.
move around the elements of the sites and networks
by selecting an item in the navigation tree. The device •• Yellow: There is a fault with the device.
view and the history log will then update and display the
appropriate information for your selection. The navigation •• Grey: The device is disabled
tree in the desktop client software is organised by sites,
of which each contains a list of networks. Each network
then contains a list of panels and zones. The web
interface only supports a single site and so does not show
any sites in the navigation tree.

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 Normal Operation

4.3 Scanning Analogue Values 4.5.2: Connecting to Multiple Sites

If you want to update the status of the devices, you can Site Monitor can connect and monitor multiple sites at
perform an Analogue Value Scan. This can be performed the same time, and providing the navigation tree has the
on a per panel, per loop, per zone or per device basis. ‘Sites’ entry selected, users will be notified of a problem
To activate a scan, simple select the required network in any of those connected sites and be able to view the
element and click on the appropriate icon along the top of combined history log of all the sites. To quickly connect to
the window (Analogue Value Scan icons include a small more than one site, simply open the settings window by
magnifying glass). A single device scan will only take either clicking on the spanner icon on the login window, or
a few seconds but all others may take a few minutes, by clicking ‘Edit Settings’ in the Setup drop down menu.
depending on the number of devices involved. Here you can use the ‘Add’ button to create as many
site entries as required. If you also select the ‘Automatic
4.4 Enable / Disable Login’ option, the next time Site Monitor loads it will
automatically attempt to connect to all the
Cooper panels allow you to disable and enable various appropriate sites.
systems and devices, and so these options can also be
accessed within Site Monitor. If you wish to enable or The site’s connection states are indicated by the presence
disable a device, simply select the device and click of a green tick or a red cross on the icon in the navigation
on the appropriate icon along the top of the window tree. To disconnect or connect a site, simply right click on
(enable icons have a green tick and disable icons have a the navigation tree entry and select the appropriate action
red cross). from the popup menu. If the login details are stored, the
software will attempt to connect otherwise the user will
4.5 Desktop Interface Only Features be prompted for the login details.
Because the desktop interface software is an installed
product, it provides additional monitoring features which
can provide easier access and more obvious alerts
to problems.

4.5.1: Tray Icon and Notifications

By default closing the main window will not exit the
application but will instead minimise it to the tray icon
area (the icons immediately adjacent to the system clock).
You can quickly re-open Site Monitor by double clicking
on the appropriate icon. Additionally, if an alarm condition
is triggered in a selected network, a notification bubble
will automatically appear in the tray icon area. There
is also the option to play a warning sound. Combined,
these features provide you with an option to run a client
permanently and so ensure any nearby or operating users
should be quickly informed of a problem.

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Cassini Web Server Configuration

Cassini Web Server Configuration 4. C

 lick save and if all is well, you will have a remotely
available website for Site Monitor.
This document only covers configuration of UltiDev
Cassini as it is expected that anyone running Microsoft IIS
knows the registration process.
1. Install UltiDev Cassini (freely available from http://www.
ultidev.com/products/Cassini/) and start the Cassini Web
Server Explorer.
2. Once your browser has opened and the configuration
page is loaded, click “register application”.
3. Fill out the form as shown, noting the following:-
3.1. Port: The default for all websites is 80, but this
may conflict with another service. If you can't or
don't want to use 80, your clients must be aware
of this.
3.2. Name and description: These can be filled out as
you wish, they're just for your reference. 5. You can click the link in the “Application” column to go
3.3. ID: Use the generate button. to your site.
3.4. Physical location: Must be the 'web' sub directory, 6. It is important that you you stop the web server service
within the main installation folder of Site Monitor. during upgrades of Site Monitor.
3.5. Target ASP .Net version: Must be 2.0.

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