Liquidware Labs WINWIRE

Northside Independent School District (San

Antonio, TX) Chooses VMWare Horizon View with
Liquidware Labs ProfileUnity and Stratusphere UX

December 2014
 Northside Independent School District
Although it began with only 823 students, Northside today is South Texas' largest school system, with 115
schools and enrollment of 102,953. This growth has been sustained by about 2,500 new students enrolling in
Northside each year.
Engagement Strategy & Winning Formula
• Partner, NETSYNC Network Solutions was key to introductions and
Account Situation
implementation
• Northside ISD (San Antonio, TX) • Stratusphere UX was shown to provide physical assessment data as well as
a comparison of performance between VDI vendors (Citrix vs. VMware)
• Challenge: Provide comprehensive • Login times were already an issue on physical Netbooks. Ten minute login
toolsets to make choosing a VDI times in a 50 minute class session were unacceptable, ProfileUnity solved.
vendor and implementation a • Application tracking and license utilization was a go forward strategy for UX
success • Lack of staffing and toolsets made the daily use of Stratusphere UX critical
Deal Size: $250,000 during the pilot phase.
GEO: Southwest (TX) • VMware supported the use of Liquidware Essentials (ProfileUnity and
About the Partner: NETSYNC Stratusphere UX) from day one
Network Solutions
Results
• Enterprise License Agreement
• Fast logon times (30 seconds) , Department Layered Apps,
Application/User Rights Management
• VMWare Horizon View was chosen when paired with ProfileUnity
Liquidware Labs WINWIRE • Netsync became an Acceler8 partner that was pointed to us by VMWare
 Liquidware Labs WINWIRE

Maryland Department of Human Resources

Chooses Liquidware Labs Essentials Bundle

January 2015
 Maryland Department of Human Resources
Liquidware Labs Essentials Bundle was chosen to support an on-site VMware non-
persistent DaaS solution. GANTECH architected the environment to include UEM with
ProfileUnity and User Experience Monitoring and Diagnostics with Stratusphere UX.
MDHR’s 8,000 users are transitioning from physical desktops to VMware VDI desktops.

Account Situation Engagement Strategy & Winning Formula

• Maryland Department of Human
• Liquidware Labs Essentials chosen by partner as their “Standard” for User
Resources
Environment Management and User Experience Monitoring and Diagnostics
• Physical to Virtual project • Liquidware Labs “invested” in this partner and it is now paying off
• Challenge: to provide User • Liquidware Labs products are seen as a leader in the industry by the partner
Management and ensure a positive • Liquidware Labs products were seen as flexible in being able to not only
User Experience for 8,000 desktops manage users but with migration options that will be leveraged for certain
users

Deal Size: $274,000 to LWL; overall

deal revenue was over $1M, including Results
hardware, software and services • 8,000 initial licenses sold
• The channel model is paying off; partner worked for Liquidware Labs
GEO: United States because they were managed, trained, and saw value in Essentials,
About LWL Partner: GANTECH was specifically Application/User Rights Management and Visibility solution
assigned by VMware to handle project. • VMware DaaS (on-site) was chosen when paired with LWL Essentials
GANTECH depends on LWL to deliver! • GANTECH, is poised to continue to sell Liquidware at every opportunity
Liquidware Labs WINWIRE
 Liquidware Labs WINWIRE

Nashville Public Schools Chooses

Liquidware Labs Stratusphere UX

January 2015
 Metro Nashville Public Schools
Stratusphere FIT was initially used to baseline performance and help provide direction to
this large school district. Dell quickly realized the customer would benefit from
Stratusphere UX to proactively monitor user experience support the growth of this 1,000-
user virtual desktop infrastructure.
Metropolitan Nashville Public Schools is rolling out VDI for faculty and staff.

Account Situation Engagement Strategy & Winning Formula

• Metro Nashville Public schools • Liquidware Labs performed the VDI assessment for Dell due to time and
• Physical to Virtual budget constraints—this opened the door to position Stratusphere UX
• Dell values Stratusphere UX in desktop transformation deals and helped
• Challenge: To provide assessment
position its benefits to the customer
and visibility in VMware View VDI
• Stratusphere UX was able to provide customer visibility to help grow and
project
scale its virtual desktop infrastructure
Deal Size: 1,000 users, $27K for LWL • Stratusphere UX was able to continually compare physical to virtual
Apx. $500K overall VDI project environments to justify the architecture and supporting environment
GEO: United States
Results
• About Liquidware Labs Partner: • 1,000 initial licenses sold
Dell, was the trusted partner with • Easy “on-the-fly” comparatives are made of physical vs. virtual environments
their “Blueprint Assessment” plan • Stratusphere is critical in continuous health checks within the environment
which opened the door to UX after • Dell saw value in Stratusphere beyond the assessment and made
LWL handled the assessment Stratusphere UX an integral part of the project
Liquidware Labs WINWIRE
 Liquidware Labs WINWIRE

AST Equity Plan Solutions Chooses

VMware Horizon with UEM
Liquidware Labs ProfileUnity Displaces
AppSense Environment Manager

February 2015
 AST Equity Plan Solutions
AST Equity Plan Solutions provides stock plan administration for customers. 500
employees need reliable Windows workstations. VMware Horizon View was chosen for
VDI desktop delivery alongside Liquidware Labs ProfileUnity for full User Environment
Management. The customer had an existing AppSense Environment Manager deployment
but was looking to displace it for a better solution.

Account Situation Engagement Strategy & Winning Formula

• AST Equity Plan Solutions • VMware Horizon chosen yet full User Environment Management was needed
• Challenge: Deliver VDI desktops • Existing deployment of AppSense Environment Manager was seen as
with User Environment difficult, expensive in CAPEX and OPEX
Management superior to AppSense • Liquidware Labs – ProfileUnity was chosen for its lightweight architecture,
Environment Manager. speed to POC and production, & app management features
• Context-Aware capabilities, Map drives, Map/Manage printers
• Flexible User Profiles for Migration from Physical (AppSense) to Virtual
Overall Deal Size: $150,000+
• Could replace AppSense 1 for 1 for LESS than the renewal
Liquidware Labs Deal Size: $12,500+
GEO: United States Results
Partner/Reseller: FusionStorm • 500 initial licenses sold, opportunity for Stratusphere UX in near future
• Reliable non-persistent desktops with full/robust featured UEM
• Fast logon times, full User Environment Management capabilities
• Reduced Capex and OPEX is keeping customer on budget
• FusionStorm, was brought in to sell the deal in order to nurture the partner for
Liquidware Labs WINWIRE future growth in the region
 Liquidware Labs WINWIRE

Brown Shoe Company Chooses

Liquidware Labs ProfileUnity with FlexApp to
manage desktops and applications
corporate-wide

February 2015
 Brown Shoe Company – St. Louis, MO
Liquidware Labs ProfileUnity was chosen to provide UEM management for all desktops at
Brown Shoe Corporate and its employees. In addition, FlexApp will be the primary
application delivery method for its Virtual (Physical) Desktops via DIA.
Brown Shoe Company is a $2.6 billion, global footwear company whose shoes are worn by people of all
ages, from all walks of life. Shoe sales distributed across many famous retailers including “Famous
Footwear”
Engagement Strategy & Winning Formula

• Deal Started (in pipeline) as a UX deal and we worked this angle for over 1 year.
Account Situation “Splunk” confused the messaging and they put project on hold.
• Saw the opportunity for ProfileUnity customer stated, “unhappy users” with slow
• Brown Shoe Company logins and that they were looking at changing their desktop strategy and considering
• Challenge: Provide Desktop a “Non Persistent/Persistent Desktop Mix” as well as XP Migration needs (and
management and good user ultimately persistent to non-persistent).
experience as well as application • Key meeting at VMworld turned the tide (Jason/Jason/Jack) were able to highlight
our strengths and especially the road map session (Profile Disk/FlexApp 2.0) were
delivery to 2,000+ employees
key drivers in decision making.
Deal Size: $30k $75k (when • Brown Shoe did a thorough testing phase of different UEM products including
complete) VMware VPM and AppSense Environment Manager
GEO: Midwest Central Results
National Manufacturer- Using • 800 initial licenses sold. 1200 more for 2015
VMware View Horizon (Standard) • POC showed faster login times and filter/granularity very popular with
testers/administrators.
• Based on working relationship and attention to prospect, now considering
Liquidware Labs WINWIRE going back to Stratusphere UX in 2015
 Liquidware Labs WINWIRE

National Life Group uses

Liquidware Labs VDI Essentials Bundle

February 2015
 National Life Group
Liquidware Labs Essentials Bundle was utilized to analyse performance before and after
their migration to Windows 7. NLG also decided to have Stratusphere UX and ProfileUnity
in place to help manage their desktop environment.
Headquartered in VT, National Life Group is a Fortune 1000 company that focuses on financial
services that includes life insurance, annuity and investment products.
Account Situation Engagement Strategy & Winning Formula

• National Life Group • Stratusphere FIT chosen to audit current performance and for application inventory
• Challenge: Quick POC timeframe, prior to moving from Win XP to Win 7.
• ProfileUnity was used to migrate user profiles during this OS upgrade and to
OS Migration including application
manage the user environment inside of Citrix XenDesktop.
inventory and on-going desktop
• Stratusphere UX is being used to monitor performance and validate desktop
solution
strategy and decision making.
Deal Size: $135,000 • Liquidware Labs was initially considered because of the partnership with NTT Data
GEO: New England, U.S. and because of the flexible POC timeframe and limited resources required for
installation/configuration.
Partner: NTT Data, U.S
Results
• 3,000 FIT licenses, 1,500 Stratusphere UX, 1,500 ProfileUnity, Professional
Services
• Successful OS migration and lower login times for users
• Comprehensive monitoring/validation for Citrix XenDesktop & XenApp as
well as Physical Machines
Liquidware Labs WINWIRE • First “WIN” with new partner, NTT Data, Nurturing partner for success
 Liquidware Labs WINWIRE

Northside Independent School District (San

Antonio, TX) Chooses VMware Horizon View with
Liquidware Labs Essentials

February 2015
 Northside Independent School District
Although it began with only 823 students, Northside today is South Texas' largest school system, with 115
schools and enrollment of 102,953. This growth has been sustained by about 2,500 new students enrolling in
Northside each year.
Engagement Strategy & Winning Formula
• Partner, NETSYNC Network Solutions was key to introductions and
Account Situation
implementation
• Northside ISD (San Antonio, TX) • Stratusphere UX was shown to provide physical assessment data as well as
a comparison of performance between VDI vendors (Citrix vs. VMware)
• Challenge: Provide comprehensive • Login times were already an issue on physical Netbooks. Ten minute login
toolsets to make choosing a VDI times in a 50 minute class session were unacceptable, ProfileUnity solved.
vendor and implementation a • Application tracking and license utilization was a go forward strategy for UX
success • Lack of staffing and toolsets made the daily use of Stratusphere UX critical
Deal Size: $250,000 during the pilot phase.
GEO: Southwest (TX) • VMware supported the use of Liquidware Essentials (ProfileUnity and
About the Partner: NETSYNC Stratusphere UX) from day one
Network Solutions
Results
• Enterprise License Agreement
• Fast logon times (30 seconds) , Department Layered Apps,
Application/User Rights Management
• VMWare Horizon View was chosen when paired with ProfileUnity
Liquidware Labs WINWIRE • Netsync became an Acceler8 partner that was pointed to us by VMware
 Liquidware Labs WINWIRE

Wells Fargo (San Francisco, CA) implements

Liquidware Labs Stratusphere UX for
troubleshooting XenDesktop users.

February 2015
 Wells Fargo
Wells Fargo & Company is an American multinational banking and financial
services holding company which is headquartered in San Francisco, California. It is
the fourth largest bank in the U.S. by assets and the largest bank by market capitalization.

Engagement Strategy & Winning Formula

Account Situation
• Our Partner, Sirius was key for introductions and guiding us through the
• Wells Fargo (San Francisco, CA) maze that is Wells Fargo.
• XenDesktop was fully deployed but there was no health check tool in place.
• Challenge: Needed a Health • Stratusphere UX was initially considered because of an assessment done
Check/Troubleshooting tool for by our partner Sirius.
specific groups of XenDesktop • The vCOPs integration piece in Stratusphere UX was also a need and no
users. other competitive tool had this functionality.
Deal Size: $135,000 • Competition included Edgesight, Lakeside Software and Centrix.
GEO: West (CA) • Granularity, Application Monitoring, and the vCOPs integration were keys to
About the Partner: Sirius, Citrix the win.
Platinum Partner
Results
• 5,000 licenses purchased
• Large growth potential – Fully deployed 25,000 XenDesktop licenses
• Goal is to move from troubleshooting to full implementation for all
XenDesktop users.
Liquidware Labs WINWIRE • Led to possible opportunities in both the Boise and North Dakota markets
 Liquidware Labs WINWIRE

Department of Transportation Chooses

VMware Horizon View with Liquidware Labs
Essentials

February 2015
 Department of Transportation
Liquidware Labs ProfileUnity and Stratusphere was chosen along VMware Horizon View
for a hardware refresh and COOP capabilities at DOT HQ.

Department of Transportation began their VDI project in 2012 with a 1,000 license purchase and
added 4,000 licenses in June 2014.
Account Situation Engagement Strategy & Winning Formula
Strategy & Winning Formula
• Department of Transportation HQ
• Challenge: Hardware replacement • Current View customer which has been expanding their deployment over the
with COOP capabilities and past 2 years. Quarterly trainings and product updates
supporting remote users. • Liquidware Labs was chosen for its troubleshooting capabilities for phase
one
• The successful deployment of the first phase of View initiated the second
Deal Size: $156,000 for add on
licenses phase to an additional 4000 users. Anticipate another 2000-4000 users in
2016/2017.
GEO: United States
Results:

• Telework by provide better remote access alternatives to VPN

• Provide a system that has a COOP/DR capabilities with a consistent user experience
• [Reduce cost of traditional desktop/laptops by utilizing zero-clients and increase data
security
Liquidware Labs WINWIRE • 1000 initial licenses sold in 2012 and added 4,000 in 2014
 Liquidware Labs WINWIRE

Ardent Health Services selects Liquidware

Labs Stratusphere UX over Citrix EdgeSight

February 2015
 Ardent Health Services
Liquidware Labs Stratusphere UX was employed by a trusted partner to perform a health
check and update of a Citrix XenApp environment. Based on the granular detail and
visibility observed, UX displaced the incumbent use of Citrix EdgeSight
Headquartered in Nashville, TN, AHS is a point-of-care provider that includes twelve acute care
hospitals, a rehabilitation facility, three multi-specialty physician groups and retail pharmacies.
Account Situation Engagement Strategy & Winning Formula

• Ardent Health Services • Stratusphere UX was provided with an opportunity to support a partner-led health
• Challenge: Existing solution was assessment and Citrix update; engagement was based on providing visibility within
a large regional healthcare provider’s Citrix XenApp environment
not providing the necessary
• Customer was not happy with existing Citrix EdgeSight and Director solution;
visibility to proactively monitor,
customer wanted deeper and more granular metrics surrounding user experience
optimize and diagnose user
and overall performance—EOL status of EdgeSight was also a factor
experience challenges within a • After a brief POC, Liquidware Labs displaced EdgeSight and Director as the chosen
large regional healthcare XenApp solution on the recommendation of the partner as well as on its merits as a user
environment experience monitoring and diagnostic solution
Deal Size: $65,000
Results
GEO: Southeaster, U.S.
• 2,300 seats Stratusphere UX, Partner-provided professional services to
Partner: LPS Integration update XA and migrate physical PCs to 100 percent virtual
• Demonstrable operational efficiencies due to minimized downtime and more
proactive user-centric monitoring and diagnostics
• Comprehensive monitoring/validation for XenApp with the visibility required
Liquidware Labs WINWIRE
 Liquidware Labs WINWIRE

Delta Airlines Uses Liquidware Labs

Stratusphere UX to Keep Planes Flying

February 2015
 Delta Air Lines
Liquidware Labs Stratusphere UX was used by VMware Professional Services to
implement a resource-heavy graphics environment at Delta World Wide Operations
Control Center. This served as is an entry point for VMware within Delta Airlines.
The Delta Operations Control Center supports 800 around-the-clock users that monitor weather
and flight patterns for the routing of planes and remediation of in-flight issues.
Account Situation Engagement Strategy & Winning Formula

• Delta Airlines • After a false start at the hands on an outside consultant, in a complex graphics-
• Challenge: World Wide Operations intensive and video environment, VMW followed up with its own consultant to
address VDI tuning and optimization for Delta’s high-profile Operations Center
Command Center with high
• Stratusphere UX was used to baseline the platform, increase overall performance
graphics requirements. Partner
and get the failing project back on track in less than two weeks
needed to show value and position
• Additionally, Stratusphere UX was able to help diagnose and identify a pesky issue
competitive solution to win with a legacy application, which had been plaguing Delta for years
business.

Initial Deal Size: $27,000 Results

GEO: United States • Stratusphere UX, and the Stratusphere
API were used to optimize, diagnose
Partner: VMware
and generate custom reporting for Delta
• The success of this project cemented
Liquidware Labs and helped UX gain
traction for other IT groups and projects
Liquidware Labs WINWIRE