DYMO Connect for Desktop

User Guide
 Copyright
© 2018 Sanford, L.P. All rights reserved. Revised 09/2023.
No part of this document or the software may be reproduced or transmitted in
any form or by any means or translated into another language without the prior
written consent of Sanford, L.P.
QR Code used in this application is under the GNU Lesser General Public
License 2.1.

Trademarks
DYMO, LabelManager, and LabelWriter are registered marks in the US and other
countries. All other trademarks are the property of their respective holders.

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 Contents

What's New in DYMO Connect for Desktop 1

Version 1.4.5 1
Version 1.4.4 1
Version 1.4.3 1
Version 1.4.2 1
Version 1.3.2 1
Version 1.3.1 2
Version 1.2 2
Version 1.1 2

Introduction 3

Getting Started 4

Touring the Software 4

Selecting Labels 5
Printing a Simple Label 5
Creating a New Label 5
Opening an Existing Label 6

Frequently Asked Questions 7

Designing Labels 10

Adding Design Objects 10

Adding a Text Object 11
Adding an Address Object 12
Adding an Image Object 14
Adding a Shape Object 15
Adding a Line Object 16
Adding a Barcode Object 17
Adding a QR Code Object 18
Adding a Date and Time Object 19
Adding a Counter Object 20
Importing a PDF 22

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 Using Screen Grab 23
Selecting Objects 23
Working with Objects 23
Aligning Objects 24
Arranging Objects 24
Naming an Object 25

Using Contact Lists 26

Printing Contacts 26
Adding a Contact 26
Adding an Contact from a Label 27
Editing a Contact 27
Correcting a US Address 27
Deleting a Contact 28
Creating a New Contact List 28
Importing Data to a Contact List 28
Importing an Address Book from DYMO Label 29
Switching Contact Lists 30

Importing Data 31

Importing Contacts 31
Importing Spreadsheet or Database Data 31
Assigning Data Fields 32

About Label Printers 33

Don't See Your Printer? 33

LabelWriter Wireless Printers 35
Adding a Network Printer 35
MobileLabeler Label Maker 36
LabelWriter 450 Twin Turbo Printer 36
Adjusting the Print Quality 37

About Labels 38

LW Label Rolls 38
D1 Label Cassettes 39
Buying Labels 40

iv
Setting Preferences 41

Keyboard Navigation 42

Getting Help 45

Software Updates 46

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 This page intentionally left blank for double-sided printing.

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 Version 1.4.5

What's New in DYMO Connect for Desktop

Version 1.4.5
n Fixed character issues in Chinese, Korean, and Japanese
n Minor feature enhancements

Version 1.4.4
n New and updated labels and templates
n Support for VPAT
n Import data from a spreadsheet to a contact list
n Import PDF as an image object
n Added Print DYMO Label Add-in to Microsoft Excel (Windows)
n Support for Apple contacts (macOS)
n Updated clip art
n Custom object naming
n Support for Intelligent Mail® barcodes
n Support for PLANET barcodes
n Support for POSTNET barcodes

Version 1.4.3
n Addition of DYMO contact lists
n Added Safety clip art category

Version 1.4.2
n Support for LabelWriter 550, 550 Turbo, and 5XL label printers
n Support for Authentic DYMO Labels with Automatic Roll Recognition™
n Support for macOS v10.14 Mojave and later
n Minor feature enhancements.

Version 1.3.2
n Added new colored name badge labels.
n Minor feature enhancements.

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What's New in DYMO Connect for Desktop

Version 1.3.1
n Support for Korean language.

Version 1.2
n Improved method for assigning data fields when importing data.
n Added screen grab feature to the Image object.
n Added Print DYMO Label Add-in to Microsoft Word.
n Software Developer's Kit (SDK) now available.

Version 1.1
n Support for additional languages: Simplified Chinese, Russian, Hindi,
Japanese, Thai, Vietnamese
n Minor feature updates.

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 Introduction

DYMO Connect for Desktop software allows you to quickly create and print
labels to your DYMO Label printer. This user guide describes how to use the
software in detail. Start with the following sections:
n Getting Started
n Frequently Asked Questions
n Designing Labels
n Importing Data
This user guide contains the same information as the DYMO Connect for
Desktop software online help.

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 Getting Started

DYMO Connect software includes several options for quickly creating and
printing a label. Choose one of the following:
n Chose a Simple label with a single Text object where you can type your text.
n Select a pre-formatted label template based on your label application.
n Create your own custom design from a blank label.
For more information, review the following sections:
Touring DYMO Connect software
Printing a Simple label
Creating a new label
Opening an existing label
Selecting your label type
Designing a custom layout

Touring the Software

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Selecting Labels
Labels are listed by type (LW labels or D1 tape labels) and size. LW type labels
are used in LabelWriter printers. D1 tape labels are used in LabelManager and
MobileLabeler label makers. Once you've selected the label type and size, that
label may have additional options for material and/or color. The labels available
in the list are based on the label printer currently selected. For example, if you
have a LabelWriter printer selected, you won't be able to choose a D1 tape label.
When a D1 tape labels have been changed in the printer to a different size or
type, you may receive a message asking you whether you wish to continue with
the currently selected label or you wish to change the label type. If you choose
to change the label to match the label roll in the printer, the objects on your
current label design will be resized to fit the new label. You can continue to work
in the current label size even though it does not match the label size in the
printer. However, you will need to insert labels that match before printing or you
may get unexpected print results.

Printing a Simple Label

The Simple label templates are set up with one text object where you can
quickly add text and print. Two versions of the Simple label are available:
horizontal and vertical.
To print a Simple label

1. If the Simple label is not already displayed on the design page, click
New.
2. Select either the horizontal or vertical Simple label template and click Open.
You can also double-click the template to open it.
3. Enter your text in the Text object on the label.
4. Format the text or change the layout using the options in the properties
pane to the left of the design area.
5. Click Print.

Creating a New Label

You can create a new label starting with a blank label, or you can start by
selecting a template.
A number of formatted labels are available to get you started. These labels are
categorized by application. Within each application are several templates for
you to choose from. While you cannot change a template itself, you can use the
template as a starting point, make your changes, and then save the label for use
later.

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 Select the Blank label to design your own label.
To create a label using a template

1. Select New.
2. Make sure the label type matches the label in the printer. See Selecting
Labels.
3. Select a template from one of the label applications.
Not all label applications are available for D1 type labels.
4. Select Edit. the label appears in the design area.
You can now modify the label using label objects and properties. See Adding
Objects.
When finished with your new design, save the label to your local computer. Your
saved labels will appear in the Open page under Recent. You can also save this
file as a Favorite.

Opening an Existing Label

You can save your label designs and reuse them over and over again. You can
mark a file as a Favorite so it is easy to find.
Only labels files that are compatible with the currently selected label printer will
be available to open.
To open a saved label file

1. Select Open.
2. Select a file from the Recent or Favorites tab. Or, click Browse to locate a
label file on your device.
3. Click Open.

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 Frequently Asked Questions

How do I...
Print an address from Google/Outlook/Apple contacts?

1. Add or select an address object on the label.

2. Select Google, Outlook, or Apple (macOS) contacts from the
drop-down list under Manage contacts on the Address
properties pane.
3. Log in to your account when prompted. Your contacts appear in
the list below.
4. Select one or more contacts to use.
Labels are created for each of the contacts selected and the
number of labels that will print is shown on the Print button.
Import data from another application?

You can print a group of labels from your contacts or another

application such as a spreadsheet or database. See Importing Data
for more details.
You can also import an Address Book from DYMO Label as a
contact list in DYMO Connect. See Importing an Address Book
from DYMO Label.
Add a barcode/QR Code?

1. Select Barcode or QR Code from the Add list.

A new barcode or QR Code object is added to your label.
2. Select the type and enter the data in the properties pane.
See Adding a Barcode Object or Adding a QR Code Object for
more details
Add an image or shape?

1. Select Shape or Line from the Add list.

A new shape or line object is added to your label.
2. Change the shape or line to appear how you want it from the
properties pane.

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 See Adding a Shape Object or Adding a Line Object for more
details.
Add a border?
To add a border to a single object on the label
n Select the object and then turn on Show border on the
properties pane.
To add a border around the whole label

1. Select the tab on the left side of the properties pane.

2. Turn on Show border.
Select the correct label type?
For best printing results, the label type and size you are working on
should match the labels in your printer. You select the label type on
the New page.
1. First, select the printer from the Printer list that you will print
this label to.
2. Then, select the label type and size from the Label type list. For
some labels, you can also select material and color.
If you are do not know the type of labels you have, look for the
label description or part number on the label packaging.
See Selecting Labels or Creating a New Label for more details.
Find my printer?

All the label printers installed on your device will be listed in the
Printer list. Those that are installed but not currently connected will
show as disconnected.
If you have a wireless printer and it is not listed, make sure:
n The printer is turned on.
n The printer is connected to the same wireless network as your
computer.
If the printer is turned on and connected to your network, click Add
network printer from the File menu and follow the steps to add the
printer to the list.
If you still can't find your printer, refer to the Troubleshooting
section of the appropriate printer user guide or contact DYMO
Customer Support.

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Open a saved label?

1. Click Open from the File bar.

2. If the label you want to open does not appear in either Recent or
Favorites, click Browse to locate the label on your device.
3. Select the label and click Open.
Get more labels?

n
Click Labels.

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 Designing Labels

You can create a complex label with your own custom design. You can start
from a blank label or use one of the sample layouts as a starting point.
DYMO Connect software includes many sample layouts. These sample layouts
are arranged by label application and contain most of the design objects you
need for a particular label application.
The label application categories are:
Simple Address Price tag

File folder Shipping* Barcode

Storage/Shelving Name badge* Media*

*Only available when a LabelWriter printer is selected.

A blank label is also available.

Once you've designed your label, you can save it for use at any time.

Adding Design Objects

You create your own custom label layout by adding design objects to a label.
You can add the following types of objects to your label:

Text Barcode Line

Address QR Code Counter
Image Shape Date and Time

Each piece of information on a label is a separate object. For example, the Large
Shipping label below includes the following objects:
n an Address object to hold the recipient’s address
n a Text object to hold your return address
n an Image object to hold your company logo or another image
n a horizontal Line object used to separate the logo and return address from
the recipient’s address

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 To add an object

1. Click Add and select the object type you want to add.
2. With the object selected on the label, change the options, format, or layout
on the properties pane.
For more information about the objects, see:
n Adding a Text Object
n Adding an Address Object
n Adding an Image Object
n Adding a Barcode Object
n Adding a QR Code Object
n Adding a Shape Object
n Adding a Line Object
n Adding a Counter Object
n Adding a Date and Time Object

Adding a Text Object

Many labels you create will contain Text objects for text other than an address.
You can customize the appearance of the text, for example, change the font,
font size, and text justification. The properties apply to all the text in the selected
label object. To apply different styles to text on the label, you will need to add a
separate text object for each style.

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 Format and Layout properties

Fonts available are those font families installed

on your device.
Font size in points. Auto fit automatically resizes
the font to fit within the size of the label object.
Turn Auto fit off to set a specific point size.
Font style - Bold, underline, or italic. (If available
in the font family.)

Orientation of the text within the object.

Horizontal alignment of the text within the object.

Vertical alignment of the text within the object.

Color of the text.

Background color of the object.

Rotation of the text within the object.

Border around the object.

Applies to D1 labels only. Sets the amount of

space between the edge of the shape and border
of the object.

Adding an Address Object

An Address object is similar to a Text object, but is designed to print address
information from your Microsoft Outlook, Google, or Apple (macOS) contacts or
you can type an address into the object.
You can also make sure you are using a standard USPS address format by
selecting Fix US address. This feature checks a US address against a database
of US addresses, corrects any mistakes, and automatically adds the complete
nine-digit ZIP+4 code.
Addresses inserted into an Address object from a contact list can only be
corrected through Manage contacts.

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To print more than one label from an address list, create your address label
layout and then import the list of address you wish to print. See Importing Data
for more information.
To add an Address object

1. Select Address from the Add list.

A new, blank address object is added to your label.
2. Click Insert contact and select a contact from one of the contact lists
available.
For Google, Outlook or Apple contacts, you will be asked to log in to your
account and then your contact list will be displayed.
3. Select the contact you wish to use and click Insert.
4. Optionally, select Fix US Address to check a US address.
5. Optionally, add an Intelligent Mail® barcode above or below the address.
6. Format the address text using the Format and Layout properties.

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 Format and Layout properties
Fonts available are those font families installed
on your device.
Font size in points. Auto fit automatically resizes
the font to fit within the size of the label object.
Turn Auto fit off to set a specific point size.
Font style - Bold, underline, or italic. (If available
in the font family.)

Orientation of the text within the object.

Horizontal alignment of the text within the object.

Vertical alignment of the text within the object.

Color of the text.

Background color of the object.

Rotation of the text within the object.

Border around the object.

Applies to D1 labels only. Sets the amount of

space between the edge of the shape and border
of the object.

Adding an Image Object

You can use Image objects to add an image to any label type. You can choose to
add clip art, your default logo, insert an image from the clipboard or a file on your
device, capture an area of the desktop as an image, or take a photo using your
device's camera.
You can use the following types of image files:
BMP GIF PNG JPG TIF

You can also import a PDF file and then crop and rotate the portion of the file
you want to add as an image object on the label. For example, you might want to
print a return shipping label sent to you as a PDF. See Importing a PDF.

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 For best results, when you add one of your own images, make sure the image
you are inserting is close to the size of the image that will appear on the label.
For example, if you want to print your company logo on a shipping label, you
should not import a logo image that is 5 x 7 inches. Also, take care when using a
color image. When the image is converted to grayscale during printing,
unexpected results may occur. Use black and white or grayscale images
whenever possible.
To add an Image object

1. Select Image from the Add list.

A new Image object is added to your label.
2. In the properties pane, select one of the following to insert the image into an
image object on the label:
l Browse - To locate an image on your device.

l Screen grab - To capture an area of the desktop that is directly under the

DYMO Connect for Desktop software.

l Clip Art - To select one of many clip art images included in the software.

l Take a photo - To take a photo with your device's camera.

l From clipboard - To paste an image you have copied to the clipboard.

3. Change the layout of the image object using the Layout properties.
Layout properties
Resize the image to fill the object maintaining
Fill
the aspect ratio.
Resize the image to fill the object ignoring the
Stretch
aspect ratio.
Horizontal alignment of the image within the
object.
Vertical alignment of the image within the
object.

Rotation of the image within the object.

Applies to D1 labels only. Sets the amount of

space between the edges of the image and the
border of the object.

Adding a Shape Object

You can add squares, rectangle, circles or ellipses to your label.

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 To add a Shape object

1. Select Shape from the Add list.

A new shape object is added to your label. By default, the object contains a
circle that fills the size of the object.
2. Select the shape you want from the options in the properties pane.
3. Resize the shape by resizing the object on the label. See Resizing Objects.
4. Change the outline of the shape or the fill color using the Layout properties.
You can also double-click a shape to add it to the label.
Layout properties

Line color.

Fill color.

Line style.

Line width.

Rotation of the shape within the object.

Applies to right and isosceles triangles
only.

Adding a Line Object

You can add squares, rectangle, circles, or ellipses to your label.
To add a Shape object

1. Select Line from the Add list.

A new line object is added to your label.
2. Select the line angle you want from the options in the properties pane.
3. Resize the line by resizing the object on the label. See Resizing Objects.
4. Change the color or line style using the Layout properties.
You can also double-click a line option to add it to the label.
Layout properties

Line color.

Line style.

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 Line width.

Rotation of the line within the object. Applies to

diagonal lines only.
Applies to D1 labels only. Sets the amount of
space between the edges of the line and border
of the object.

Adding a Barcode Object

You can create labels that include barcodes based on many formats or types.
You can choose from Code 39 (also called "Code 3 of 9"), Code 128, Interleaved
2 of 5, UPC, EAN, UCC/EAN 128, ITF-14, Codabar, PLANET, POSTNET, Intelligent
Mail®, and PDF417 barcode types.
This documentation assumes that you already understand the
differences between barcode types and have a plan in place to
incorporate barcodes into your organization. If you need to learn more
about barcodes, many excellent how-to books are available online.
To add a barcode

1. Select Barcode from the Add list.

A new barcode object is added to your label. By default, the barcode type is
Code 128 Auto.
2. Select the barcode type and enter the data in the properties pane.
3. Optionally, choose to show the barcode text above or below the barcode.
4. Change the size of the barcode in the Layout properties.

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 Format and Layout properties

If you choose to show the barcode text, you can

position the text above or below the barcode.
And, you can select the font, size, and style of the
text.

The barcode object size on the label.

Horizontal alignment of the barcode within the

object.

Rotation of the barcode within the object.

Applies to D1 labels only. Sets the amount of

space between the edge of the barcode and the
border of the object.

Adding a QR Code Object

You can add a QR code to your label using the QR Code object. Text, phone
number, email address, SMS text message, vCard, or a URL data can be used in
the QR Code.
This documentation assumes that you already understand the
differences between QR Code types and have a plan in place to
incorporate QR Codes into your organization. If you need to learn more
about QR codes, many excellent How-To books are available online.
To add a QR code object

1. Select QR Code from the Add list.

A new QR code object is added to your label. By default, the object contains
a circle that fills the size of the object.
2. Select the QR code type and enter the data in the properties pane.
3. Change the size of the QR code in the Layout properties
Layout properties
QR Code size. Auto is default.

Applies to D1 labels only. Sets the amount of

space between the edge of the shape and border

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 of the object.

Adding a Date and Time Object

You can automatically print the current date and/or time on labels that contain
Date and Time objects. The date and time are updated automatically.
You can choose to print only the date, only the time, or both, and choose to print
text before and after the date and time text. You can also modify the format
used for the date and time, and control the appearance and position of the date
and time on the label.
Only text before and after the date or time data can be edited directly on
the label. To change the date or time, use the properties. To delete the
date and time completely, you need to delete the entire Date and Time
object.
To add a Date and Time object

1. Select Date and Time from the Add list.

A new Date and Time object is added to your label. By default, the object
contains the current day and date.
2. Select the Date and Time object on the label.
3. On the properties pane, customize the options to display the date and time
the way you want.
4. Format the text in the counter object using the Format and Layout
properties.

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 Format and Layout properties
Fonts available are those font families installed
on your device.
Font size in points. Auto fit automatically resizes
the font to fit within the size of the label object.
Turn Auto fit off to set a specific point size.
Font style - Bold, underline, or italic. (If available
in the font family.)

Orientation of the text within the object.

Horizontal alignment of the text within the object.

Vertical alignment of the text within the object.

Color of the text.

Background color of the object.

Rotation of the text within the object.

Border around the object.

Applies to D1 labels only. Sets the amount of

space between the edge of the shape and border
of the object.

Adding a Counter Object

The Counter object automatically and sequentially numbers a series of labels.
You can define text you want to appear before and after the counter numbers.
You can also specify the starting number, the increment to be used for counting
(1, 2, 10, and so on), the minimum width of the numbers, and include leading
zeros.
Change the font settings for the numbers and text, and change the horizontal
and vertical alignment of the text and numbers using the Format and Layout
properties.

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 Only text before and after the counter data can be edited directly on the
label. To change the counter data, use the properties. To delete the
counter data, you need to delete the entire Counter object.

To add a counter object

1. Select Counter from the Add list.

2. Select the counter object on the label.
3. On the properties pane, enter the Start number.
4. Enter the Increment.
5. Optionally, select Add prefix and/or Add suffix and enter the desired text.
6. Optionally, select Add leading zeros and enter the number of digits.
7. Format the text in the counter object using the Format and Layout
properties.
The format selections will apply to all the labels in your sequence.

8. When you are ready to print the series, click next to Print and enter the
number of labels you want to include in the series.

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 Format and Layout properties
Fonts available are those font families installed
on your device.
Font size in points. Auto fit automatically resizes
the font to fit within the size of the label object.
Turn Auto fit off to set a specific point size.
Font style - Bold, underline, or italic. (If available
in the font family.)

Orientation of the text within the object.

Horizontal alignment of the text within the object.

Vertical alignment of the text within the object.

Color of the text.

Background color of the object.

Rotation of the text within the object.

Border around the object.

Applies to D1 labels only. Sets the amount of

space between the edge of the shape and border
of the object.

Importing a PDF
You can open a PDF file and then crop and rotate the portion of the file you want
to add as an image object on the label. For example, you might want to print a
return shipping label sent to you as a PDF onto a 4" x 6" label.
You can also use the Screen grab feature to capture an image in any open item
or your desktop.

Resizing a barcode may impact its readability.

To import a PDF
1. From the image object's properties pane, click Browse.
2. Locate and open the PDF you wish to use.

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 3. Select the page with the area you want to import and click Select.
4. Crop or rotate the image from the page and click Add image.
The image is added to the label as an image object.

Using Screen Grab

The screen grab feature on the Image properties pane allows you to grab a
section of a document or your desktop and insert it as an image on a label.
To use screen grab
1. From the Image properties pane, click Screen grab.
2. Drag the mouse to select the area of the screen you wish to grab as an
image.
3. Verify the image is as you want it to appear and click Use image.
The image is added to the label as an image object.

Selecting Objects
You can select objects on the label in several ways.
To select a single object
Click the object.
To select multiple objects
1. Select the first object.
2. While holding the Ctrl key, click additional objects.
To select objects that may be underneath other objects
1. Right-click any object and click Select.
2. Check one or more objects you wish to select or check Select all to select all
the objects on the label.

Working with Objects

You can move, resize, copy, or delete objects on the label.
To move an object
Select the object and drag it to a new position on the label.
To resize and object
Select the object and drag one of the handles to resize in any direction. Drag
a corner handle to resize the height and width proportionally.
To copy an object
1. Right-click on an object.
The context menu displays.

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 2. Click Copy.
The object is copied to the clipboard. You can paste the object on the same
label or on a new label.
To delete an object
1. Right-click on an object.
The context menu displays.
2. Click Delete.
The object is deleted.

Aligning Objects
You can accurately align multiple objects horizontally, vertically, or both. The
objects are aligned with each other using the side that is closest to the
alignment you are selecting. For example,if you select three text objects and
then click Align left, the objects' left sides will align with the object that is
farthest left on the label.
You can also align selected objects to a position relative to the edge of the label.
To align objects to each other
1. Select the objects that you want to align.

2. Click .
3. Select the horizontal and vertical alignment options that you want to apply.
The objects are aligned on the label according to your selections.
To align objects within the label
1. Select the objects that you want to align.

2. Click .
3. Select the alignment options that you want to apply.
The objects are aligned on the label according to your selections.

Arranging Objects
You can move an object forward, backward, to the front, or to the back of the
other objects on the label.
To arrange objects

1. Select an object and click .

2. Choose one of the options to move the selected object forward or backward
relative to the other objects on the label.

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Naming an Object
You can give objects on a label a custom name. By default objects are name
TextObject1, TextObject2, etc. This feature is mostly for third party developers
who use the SDK.
To change the object name
1. Click … to open the label properties pane.
2. Check the box next to the object you wish to rename.
3. Click the icon and edit the name.

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 Using Contact Lists

DYMO Connect software includes a contact list feature, which is similar to the
Address Book in DYMO Label software. DYMO Connect contact lists allow you
can save addresses or other information that you commonly use. You can
create as many contact lists as you like.
You can do the following:
n Insert information from your contact list to an address object on a label with
a click of the mouse.
n Create as many contact lists as you want.
n Print labels using addresses from your Outlook, Google, or Apple (macOS)
contacts.
n Import a list of addresses from a DYMO Label software address book.
n Quickly find the addresses you want by searching a contact list.
n Easily switch from one contact list to another.

Printing Contacts
You can create labels using one or more of your contacts from a DYMO Connect
contact list or Google, Outlook, or Apple (macOS) contacts.
To create labels from a contact list
1. Select an Address object on your label.
2. From the Address objects pane, select the contact list to use from the drop-
down list under Manage contacts.
3. Select the contacts you wish to print or click Select all.
A label will be created for each contact that you selected. The Print button will
show how many labels you have created and that will print.

Adding a Contact
You can add addresses to a DYMO contact list individually by typing the
information or pasting the data from another source.
To add an entry to a DYMO contact list
1. Select Manage contacts.
2. Click New.
3. Enter or paste the information for the new address into the text box.

26
 4. Click Add to list.
The new address appears in the list alphabetically.

Adding an Contact from a Label

When you enter an address on a label in the Edit area, you can choose to save
that address as a contact in a DYMO Connect contact list.
To add an address from a label to a contact list
1. Select the Address object that contains the address you want to add to a
contact list.
2. Click the icon in the lower right corner of the Address object and select the
contact list to add the address to.
The address is saved in the selected contact list.

Editing a Contact
You can edit the addresses in a contact list at any time.
Other than using Address Fixer, you cannot make changes to Outlook,
Google, or Apple (macOS) contacts from within DYMO Connect. Make any
edits to these contacts before using them in DYMO Connect.
To edit an address in the Address Book
1. From the Address Object properties pane or the File menu, select Manage
contacts.
2. Select a contact list to edit.
3. Double-click on an address and make any changes that you want.
4. Click away from the address to save the changes.

Correcting a US Address
Using DYMO Address Fixer, you can check the US addresses in your contact list
against a database of US addresses and automatically add the complete nine-
digit ZIP+4 code.
You can use Address Fixer to fix addresses in Outlook, Google, or Apple
(macOS) contacts from within DYMO Connect prior to printing, but the
changes cannot be saved back to Google, Outlook, or Apple contacts. Any
changes made in DYMO Connect are temporary. Make any edits to these
contacts before using them in DYMO Connect.
Addresses inserted into an Address object from a contact list can only be
corrected through Manage contacts.

27
 To fix a single address on a label
1. Select the address object on a label that you want to fix.
2. From the Address Object properties pane, click Fix US address.
To correct addresses in a contact list
1. From the Address Object properties pane or the File menu, select Manage
contacts.
2. Select one or more addresses that you want to correct from a contact list.
3. Click Fix addresses.

A icon appears next to addresses that have been fixed.

Deleting a Contact
You can delete one or more contacts from a contact list. When you delete a
contact, that contact is permanently removed from the list.
To delete a contact from a contact list
1. From the Address Object properties pane or the File menu, select Manage
contacts.
2. Select the contacts you wish to delete.
3. Click Delete.
A confirmation message appears.
4. Click Delete again.

Creating a New Contact List

You can create multiple contact lists to hold addresses or other data. If you
want to import addresses or data into a contact list, you must first create the list
into which you want to import the information.
To create a new contact list
1. From the Address Object properties pane or the File menu, select Manage
contacts.
2. From the contact list drop-down, select Create new list.
3. Enter a name for the new list.
A new blank list is displayed. You can now add data directly or import an
address book from DYMO Label.

Importing Data to a Contact List

To use an address or data list already created in another application, you must
be able to export the list to an Excel file or a delimited file with each line of an
entry separated by a comma or tab character and each entry separated by a

28
 carriage return/line feed. The file must be an Excel file or have a *.csv or *.txt
extension. Once you have exported your list, you can import the addresses or
data into either a new contact list or an existing contact list.
The delimiter character may be different for countries other than the US.
When importing data, the list delimiter character is based on the Windows
list separator (or regional setting) being used.
During the import you will have a chance to lay out the information you are
importing as you want the information to appear in the contact list. You can
select the specific sheet in a spreadsheet to import. You can also scroll through
the data in the import file and choose to exclude the first header row from the
import if it's field labels.
To import data to a contact list
1. From the Address object properties pane, click Manage contacts.
2. Choose Import from spreadsheet>into new list or >into current listfrom the
contact list drop-down.
3. Locate the file to import and click Open.
4. Move the fields listed on the left to the right pane using the -> arrow,
inserting punctuation and line feeds to format the address as you want it to
appear.
5. When finished, click Import.
The data is imported into the selected contact list.

Importing an Address Book from DYMO Label

You can open an address Book you previously created in DYMO Label software.
To open a DYMO Label address book
1. From the Address Object properties pane or the File menu, select Manage
contacts.
2. From the contact list drop-down, select Import from DYMO Label.
3. Navigate to the DYMO Label address book file you wish to import and click
Open.
DYMO Label Address Book files are located in the
Documents>DYMO Label>Address Books folder on your computer.
A new DYMO Connect contact list is created using the same name as the
DYMO Label Address Book file.

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Switching Contact Lists
If you have created more than one contact list, you can choose the list that you
want to use to create labels.
To switch contact lists
From the Address object pane, choose the list to open from the drop-down
list under Manage contacts.
The contacts in that list are now available for you to select for your labels.
From Manage contact page, choose the list to open from the drop-down list.

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 Importing Data

To print a group of labels from an address list or other data file, you can import
the data and then assign each data field to objects on the label. You can assign
data to text, address, barcode, or URL type QR code objects.
Data can be imported from Microsoft Office or Google contacts. You can also
import data from a spreadsheet or database by exporting the data to a .csv file.

Importing data has five steps:

1. Create your label layout. See Designing Labels.
2. Select the data to import. See Importing Contacts or Importing
Spreadsheet or Database Data.
3. Assign the data fields to objects on your label layout. See Assigning Data
Fields.
4. Print the labels.
5. Save the layout for future imports.

Importing Contacts
You can import all or a selection of contacts from Microsoft Outlook or Google
contacts to create and print a series of labels.
To select contacts

1. Click Import.
2. Select Google contacts or Outlook contacts.
3. Log in to your account when prompted.
The list of your contacts is displayed with all the contacts automatically
selected.
4. Select the contacts you wish to import and click Import.
The next step is to assign the contact data to your label design. See Assigning
Data Fields.

Importing Spreadsheet or Database Data

You can import data from an Microsoft Excel spreadsheet or a Microsoft Access
database table. You can also import data that has been previously saves as a
.csv (comma separated value) file or a Universal Data Link (UDL) file. Refer to

31
 your spreadsheet or database program documentation for instructions on how
to export the data. Refer to the Microsoft documentation on Universal Data Link
(*.UDL) for more information.
To import data from a data file

1. Click Import.
2. Click Browse.
3. Select the .csv file on your device and click Open.
The data is displayed with all the data fields automatically selected.
4. Select the data fields you wish to import and click Import.
The next step is to assign the data fields to your label design. See Assigning
Data Fields.

Assigning Data Fields

You assign fields from your imported data to objects on the label by selecting
the fields you want to use from a list of all the fields in your data source.
You can position the data before or after other text already on the label. You can
also assign more than one field to the same object and add other text, spaces,
and punctuation. For example, select the first name field to place it on a text
object, enter a space, and then select the last name field which places it after
the space. Any text you place on the label in addition to the fields will appear on
every label.
To view the data you have selected, select View data. You can't change any of
the data in the data table. Changes to the data need to be made in the source file
and the data imported again.
To assign data fields
1. Select a text, address, barcode, or URL QR code object on the label.

The icon appears near the object.

2. Click to show the list of fields, if not already displayed.

3. Select the first field to appear at the cursor position.
4. Optionally, enter any text you wish to appear on every label.
5. Select additional fields to appear in the same object.
6. Drag a field to move its position within an object.

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 About Label Printers

DYMO Connect software supports two types of label printers: DYMO LabelWriter
printers and DYMO LabelManager D1 tape printers. The following specific
models are supported:
LabelWriter printers LabelManager printers
LabelWriter 550 MobileLabeler
LabelWriter 550 Turbo LabelManager 420P
LabelWriter 5XL LabelManager 280
LabelWriter Wireless LabelManager PnP
LabelWriter 450/450 Turbo
LabelWriter 450 Twin Turbo
LabelWriter 4XL
LabelWriter 450 Duo

If you have not yet installed a label printer, the virtual label printers, D1

label printer or LabelWriter printer, let you design and save labels without
having that type of printer installed. Once you have a label printer of either type
installed, the virtual printer will no longer appear.
You will need to connect to and select an actual label printer before you
can print any labels designed while a virtual printer is selected.
Several of the printers have special features that can be accessed within the
software. Refer to the following topics for more information.
n LabelWriter Wireless Advanced features
n MobileLabeler features
n LabelWriter 450 Twin Turbo features

Don't See Your Printer?

Many times issues you may have while trying to connect to the printer can be
solved very easily.
Check the following:
USB-connected printers
n Make sure you install the software prior to connecting the printer to your
computer using the USB cable provided. This allows the correct printer

33
 drivers to be installed the first time you connect the printer.
LAN-connected printers
n Make sure you install the software on each computer that will print to the
LabelWriter printer. Then add the printer to DYMO Connect for Desktop from
Add network printer on the File menu.
n For locations using both Ethernet and a wireless network, make sure the
router is set to forward traffic between wired and wireless networks.
LabelWriter Wireless printer
n Make sure the printer is turned on.
n Make sure your router is turned on and the wireless network is operational.
n Make sure the printer is connected to the same wireless network as your
computer or device.
n Make sure the printer is not connected to a guest or public wireless network,
as these types of networks have additional restrictions that can cause
problems.
n Move the printer closer to your wireless router. The printer works best when
there are no obstructions between the printer and your router. The closer the
printer is to the router the better.
n Make sure any firewall or security programs on your computer are not
blocking communications between the printer and your computer.
n Make sure you are not connected to a Virtual Private Network (VPN).
For more troubleshooting information for LabelWriter Wireless printers, view the
complete user guide. Select User Guides>LabelWriter Wireless from the Help
menu.
For configuration help, watch the video that will walk you through setting up
your LabelWriter Wireless printer on your network.
MobileLabeler Bluetooth® printer
Many connection issues can be resolved quickly by disconnecting the power
adapter, and removing and reinserting the battery.
For safety, all cables must be disconnected when handling the LiPO battery.
Review the following for MobileLabeler connection issues:

34
 Problem Solution
Label maker status is Disconnected n Make sure the label maker power is
or does not appear in the printer list turned on.
n Make sure the label maker is paired
in your device’s settings.
n Quit DYMO Connect and restart the
application.
Paired label maker will not connect n Make sure the label maker power is
in my device’s Bluetooth settings turned on.
n Unpair the label maker from your
device and then pair again.

For more troubleshooting information for MobileLabeler printers, view the

complete user guide. Select User Guides>MobileLabeler from the Help menu.
If you need further assistance, visit the Support section of the DYMO Web site at
http://support.dymo.com.

LabelWriter Wireless Printers

When the DYMO LabelWriter Wireless label printer is connected to your
computer through USB, you can change the mode of the printer's wireless radio.
To change the wireless mode
1. Select a LabelWriter Wireless printer.
2. Click Printer status.
The LabelWriter Wireless Printer status page appears.
3. Select one of the following wireless connection options:
n Client – Turn on client mode so that you can configure the printer for
your wireless network.
Refer to the LabelWriter Wireless User Guide for information on configuring
the printer on your network.
n Turn on access point – Turn on the printer's access point to connect
directly.
If neither mode is checked, wireless mode is turned off.
4. Close the page.

Adding a Network Printer

To use a DYMO wireless label printer over a wireless network connection, you
must add the printer before it will be displayed in the Printer list.

35
 To add a wireless printer
1. Make sure the printer has been configured on your wireless network.
2. Choose Add network printer from the File menu.
The Add network printer page appears.
3. Follow the instructions to add the printer to the software.
If you have trouble adding the printer to your computer, contact your network
administrator.

MobileLabeler Label Maker

When the DYMO MobileLabeler label maker is connected to your computer by
USB, you can change the discovery options for connecting the label maker using
Bluetooth® wireless technology.
To set the discovery mode
1. Select the DYMO MobileLabeler label maker from the printer list.
2. Click Printer status.
The MobileLabeler Printer status page appears.
3. Select one of the following discovery options:
l General – Always discoverable (default)
l Limited – Discoverable for 2 minutes
l Off – Not discoverable
4. Close the page.

LabelWriter 450 Twin Turbo Printer

The LabelWriter 450 Twin Turbo printer features two side-by-side label printers
in one, allowing you to have two types of labels loaded and ready for printing.
When you have a LabelWriter Twin Turbo printer installed on your computer,
each label roll shows up in the printer list as a separate printer. For example:

When printing to a LabelWriter Twin Turbo printer, you must select the printer
that has the label roll you want to print to highlighted.
Using Both Label Rolls
The LabelWriter Twin Turbo printer can automatically switch from one label roll
to the other when you need to print more labels than are left on a roll. For
example, suppose you are printing a mailing list that contains 225 addresses
and the left label roll only contains about 100 labels. You can choose to use both

36
 rolls, and when the printer runs out of labels on the left roll, the labels
automatically begin printing on the right roll until all the labels are printed.
To use this selection, you must have the same type of labels loaded on each
side of the printer.
To use both rolls
1. Load the same type of labels on each side of the printer.
2. With one of the Twin Turbo printers selected in the printer list, click Printer
status.
3. Select the Use both rolls check box in the Print area.
When you select the Use both rolls check box, the selected printer image
changes to show that both sides of the printer will be used.

Adjusting the Print Quality

You can change the print quality setting that is used when printing labels to your
LabelWriter printer. This setting can be important when printing barcodes and
some images. The print quality setting can be changed when printing one label
or you can change the default setting for print quality from the Preferences
page and that quality setting will apply every time you print to a LabelWriter
printer.
To choose the print quality

1. When you are ready to print a label to a LabelWriter printer, click next to
the Print button.
2. Select one of the following Print quality settings:
l Text - to use the default print setting used for most labels.

l Barcode and graphics - to optimize print quality for barcodes and

images.
l Auto - to automatically determine the print quality based on the label

contents.
3. Click Print.

37
 About Labels

All DYMO label printers that are compatible with DYMO Connect software use
either Authentic DYMO LW LabelWriter label rolls or Authentic DYMO D1 label
cassettes.
The only supplies you will ever need for your printer are the labels. We
recommend you only useAuthentic DYMO Labels. Information about labels can
be found at www.dymo.com.
DYMO’s warranty does not cover malfunction or damage that may be
caused by the use of labels other than Authentic DYMO Labels. Because
DYMO label printers use thermal printing technology, you must use
specially designed and manufactured labels. The thermal coatings used
on labels other than Authentic DYMO Labels may not be compatible, and
may provide unsatisfactory printing or cause the printer to malfunction.
LW Label Rolls
LabelWriter labels are available in a variety of materials, colors, shapes, and
sizes; including address, shipping, and file folder labels.
The LabelWriter 550 series of printers work only with Authentic DYMO LW
Labels. Authentic DYMO LW Labels support Automatic Label Recognition™,
which allows
DYMO software to receive information about the labels, such as which size label
is
in your printer and how many labels remain on the roll.
D1 Label Cassettes
DYMO D1 label cassettes are available in a variety of colors, materials, and
widths.
The LabelManager and MobileLabeler label makers use DYMO D1 label
cassettes. The LabelWriter 450 Duo uses both LabelWriter label rolls and D1
label cassettes.

LW Label Rolls
DYMO LabelWriter printers use advanced direct thermal printing technology to
print on specially treated, heat-sensitive Authentic DYMO Labels labels. This
means you will never have to replace toner, ink cartridges, or a ribbon to print
labels.

38
 Direct Thermal printing works by transferring heat from a thermal print head to
specially treated labels. The thermal print head contains a row of miniature
heating elements that press against the treated label. As a heating element
touches the specially treated label, a thermal reaction causes the specific point
on the label to turn black.
The only supplies you will ever need for DYMO label printers are Authentic
DYMO Labels labels.
How long your labels will last depends on how the labels are used. LabelWriter
thermal labels are susceptible to fading in the following ways:
n Exposure to direct sunlight or fluorescent light for an extended period of
time
n Exposure to extreme heat for an extended period of time
n Contact with plasticizers (for example, labels placed on plastic ring binders)
In the original packaging, the shelf life for LabelWriter labels is 18 months. When
labels are used for short-term applications (envelopes, packages, and so on),
fading is not a problem. When labels are used to label files in a file cabinet,
fading is very gradual over many years. Labels applied to the edge of a notebook
that is then placed on a shelf in the sun will show signs of fading within a few
months.
To prolong label life when labels are not in use, store the labels in a cool, dry
place and in the black bag in which they were originally packaged.
DYMO’s warranty does not cover malfunction or damage that may be
caused by the use of labels other than Authentic DYMO Labels. Because
DYMO label printers use thermal printing technology, you must use
specially designed and manufactured labels. The thermal coatings used
on labels other than Authentic DYMO Labels may not be compatible, and
may provide unsatisfactory printing or cause the printer to malfunction.

D1 Label Cassettes
The MobileLabeler, LabelWriter Duo, and LabelManager label makers use DYMO
D1 label cassettes.
D1 label cassettes come in a variety of colors and materials, and are available in
the following widths:
n 1/4 inch (6 mm)
n 3/8 inch (9 mm)
n 1/2 inch (12 mm)

39
 n 3/4 inch (19 mm)
n 1 inch (24 mm)
The maximum width that you can use depends on your label printer. Refer to the
user guide that came with your printer for the label widths you can use.
Visit the DYMO Web site at www.dymo.com for a complete list of label
cassettes and the names of dealers who sell them in your area.
The only supplies you will ever need for your printer are the labels.
DYMO’s warranty does not cover malfunction or damage that may be
caused by the use of labels other than Authentic DYMO Labels. Because
DYMO label printers use thermal printing technology, you must use
specially designed and manufactured labels. The thermal coatings used
on labels other than Authentic DYMO Labels may not be compatible, and
may provide unsatisfactory printing or cause the printer to malfunction.

Buying Labels
DYMO offers a full range of Authentic DYMO Labels for LabelWriter and
LabelManager printers, including labels suited for addressing envelopes,
shipping packages, naming file folders, labeling all sorts of media, printing name
badges, and much more. A complete list can be found at the DYMO Web site:
www.dymo.com.
To find more information about the currently selected label

Click Labels.
DYMO’s warranty does not cover malfunction or damage that may be
caused by the use of labels other than Authentic DYMO Labels. Because
DYMO label printers use thermal printing technology, you must use
specially designed and manufactured labels. The thermal coatings used
on labels other than Authentic DYMO Labels may not be compatible, and
may provide unsatisfactory printing or cause the printer to malfunction.

40
 Setting Preferences

You can change the following preferences:

Change the default printer settings for
Printer settings number of copies, mirror print, collate, and
print quality (LabelWriter printers only).

Rulers and guides You can turn rulers and guides on and off.

When you lock the label layout, the position,

size, and orientation of objects on the label
Lock label layout
cannot be changed. However, you can
change the content in some objects.

Set the units of measure shown in the

Units of measure
software to English (inches) or metric.

Set the language. When you change the

Language language, you will have to restart the
software for the change to take effect.

Set the display to 72 or 96 pixels per inch to

Display settings match your display. You will have to restart
the software for the change to take effect.

Restore the label properties and

Restore factory defaults preferences to the factory default settings.
The language will not change.

When turned on, the application will send

printer and label usage data to DYMO to
help us understand how our products are
Improve DYMO products
used. No personal information will ever be
sent and you can stop sending this data
any time you wish.

41
 Keyboard Navigation

42
Interaction Keystrokes Action
Navigate Tab Navigate forward, left to right,
top to bottom
Shift+ Tab Navigate backward
Link Enter Activate the item
Button Enter or Spacebar Activate the button
Checkbox/Toggle Spacebar Check/uncheck
Radio buttons Spacebar Select the option (if not
already selected)
↑/↓ - Navigate between options
Tab Leave the group of radio
buttons
Select menu F4/Alt+↑/↓ Expand the menu
Enter Select an option
Tab/Shift Tab/↑>/↓ Previous/next menu option
Any printable keys Move to the selection
matching the prefix letters
Esc Leave menu without selection
Search and select Type to begin filtering
result Esc Clear typed characters
Tab Move through the search
results
↑ /↓ Navigate to an option
Enter/Space bar Select an option
Dialog Tab/Shift Tab/↑/↓ Navigate to an option

Enter/Space bar Select an option

Esc Close tootip
Slider ↑/↓ or ←/→ Increase or decrease slider
value
PgUp/PgDn Increase or decrease large
step
Home/End Move to beginning or end

43
List with check ↑/↓ Move to previous/next menu
box option
Tab/Shift Tab Navigate to an item in one
option
Tab panel Ctrl Tab/Ctrl Shift Tab Navigate to different tabs (for
example, properties pane)
Tab/Shift Tab Navigate to tab content

Object selection Tab/Shift Tab Navigate to objects

and editing Space bar/Shift Space bar Select or unselect object
Enter After selecting a text-based
object, enter into edit mode
Tab Exit
← → ↑↓ Move left, right, up, down
Ctrl+ ← Decrease width
Ctrl+→ Increase width
Ctrl+↑ Increase height
Ctrl+↓
Decrease height

44
 Getting Help

Visit the Support area of our Web site at www.dymo.com to contact us by chat
or email.
In the United States, DYMO Technical Support is also available by phone from 9
am to 5 pm Eastern time.
Phone: (877) 724-8324
For International Support, choose your country below:
DYMO - Australia 800-633-868
DYMO - New Zealand 0800 396 669
DYMO - Hong Kong 852 3926 9831
DYMO - Canada 877-724-8324
DYMO - Austria +431206091919
DYMO - Belgium +3227007453
DYMO - Czech Republic +420239016817
DYMO - Denmark +4543314814
DYMO - Finland +358972519770
DYMO - France +33157324846
DYMO - Germany +4969999915354
DYMO - Hungary +3617789452
DYMO - International +442035648354
DYMO - Ireland +35315171856
DYMO - Italy +39 02 23 33 15 57
DYMO - Netherlands +31707703820
DYMO - Norway +4722310922
DYMO - Poland +48223060692
DYMO - Portugal +351213665376
DYMO - Russia +78005552676
DYMO - Slovakia +442035648353
DYMO - Spain + 34 91 177 61 24
DYMO - Sweden +46 (0)8 5936 6312
DYMO - Switzerland +41446545919
DYMO - UK +442035648354

45
 Software Updates

Periodically, DYMO Connect software will automatically check to see if you have
the most recent version of the software installed. If an update to your version of
the software is available, you will be asked to confirm that you want to update
the software. You can also manually check to see if an update is available.
You must be connected to the Internet to obtain software updates.
To manually check for software updates
1. Choose Check for updates from the Help menu.
The update dialog box appears when an update is available. Otherwise, you
are notified that there are no updates available.
2. Follow the instructions in the update dialog box to download and install the
software update.

46