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TECHNICAL MANUAL
KitchenAid® and Maytag®
24" Microfiltration Dishwashers

W11499711 Rev A
 FOREWORD
This Technical Manual (Part No. W11499711 Rev A), provides the In-Home Service Professional with service
information for the “KitchenAid® and Maytag® 24" Microfiltration Dishwashers” For specific operating
information on the model being serviced, refer to the “Owner's Manual” and “Quick Start Guide” provided with
the dishwasher.

The Wiring Diagram used in this Technical Manual is typical and should be used for training purposes only.
Always use the Wiring Diagram supplied with the product when servicing the dishwasher.

For specific operating and installation information on the model being serviced, refer to the literature provided
with the dishwasher.

GOALS AND OBJECTIVES

This Technical Manual provides information that will enable the In-Home Service Professional to properly
diagnose malfunctions and repair the “KitchenAid® and Maytag® 24" Microfiltration Dishwashers.”

The objectives of this Technical Manual are to:

• Understand and follow proper safety precautions.
• Successfully troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
• Successfully return the dishwasher to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our

products by anyone other than authorized In-Home Service Professionals.

©2021 Whirlpool Corporation. Benton Harbor, MI 49022

ii n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 TABLE OF CONTENTS
KitchenAid® and Maytag® 24" Microfiltration Dishwashers
SECTION 1: GENERAL INFORMATION.........................................................................1-01
DISHWASHER SAFETY........................................................................................................................ 1-02
GENERAL THEORY OF OPERATION.................................................................................................... 1-03
NEW COMPONENTS/FEATURES........................................................................................................ 1-04
MODEL NUMBER AND SERIAL NUMBER LABEL LOCATION.............................................................. 1-05
TECH SHEET LOCATION...................................................................................................................... 1-05
MODEL NUMBER NOMENCLATURE.................................................................................................. 1-06
PRODUCT SPECIFICATIONS................................................................................................................ 1-08
PRODUCT FEATURES.......................................................................................................................... 1-11
SECTION 2: DIAGNOSTICS AND TROUBLESHOOTING................................................2-01
SAFETY............................................................................................................................................... 2-02
SERVICE DIAGNOSTICS CYCLE TIMING.............................................................................................. 2-03
ACTIVATING SERVICE DIAGNOSTICS MODE...................................................................................... 2-03
SERVICE DIAGNOSTICS CYCLE NOTES............................................................................................... 2-03
SERVICE DIAGNOSTICS MODE MENU TABLE.................................................................................... 2-03
SERVICE ERROR CODES...................................................................................................................... 2-04
TROUBLESHOOTING GUIDE............................................................................................................... 2-10
SECTION 3: COMPONENT TESTING............................................................................3-01
SAFETY............................................................................................................................................... 3-02
CONTROL BOARD INFORMATION..................................................................................................... 3-03
COMPONENT TESTING...................................................................................................................... 3-03
COMPONENT LOCATION................................................................................................................... 3-19
SECTION 4: COMPONENT ACCESS..............................................................................4-01
INSULATION BLANKET AND DOOR LATCH STRIKE............................................................................ 4-02
SIPHON BREAK................................................................................................................................... 4-03
ACCESSING DOOR COMPONENTS..................................................................................................... 4-04
REMOVING THE INNER DOOR AND HINGES..................................................................................... 4-06
PRODRY™ ASSEMBLY......................................................................................................................... 4-07
REMOVING USER INTERFACE AND DOOR LATCH............................................................................. 4-08
REMOVING DISPENSER ASSEMBLY................................................................................................... 4-09
REMOVING THE UPPER RACK (FOR SATIN GLIDE RAILS).................................................................. 4-10
REMOVING THE THIRD LEVEL RACK (AVAILABLE ON SOME MODELS)............................................ 4-12
REMOVING LOWER SPRAY ARM AND MANIFOLD ASSEMBLY.......................................................... 4-14
UNDER TUB COMPONENTS............................................................................................................... 4-15
REMOVING HEATER ASSEMBLY......................................................................................................... 4-16
REMOVING DRAIN PUMP.................................................................................................................. 4-16
DRIP PAN AND FLOAT ASSEMBLY...................................................................................................... 4-18
REMOVING DRAIN PUMP AND MOTOR ASSEMBLY......................................................................... 4-19

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n iii

 Notes

iv n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information
Section 1:
General Information
This section provides general safety, parts, and information for
the “KitchenAid® and Maytag® 24" Microfiltration Dishwashers.”

■ Dishwasher Safety

■ General Theory of Operation

■ New Components/Features

■ Model Number and Serial Number Label location

■ Tech Sheet Location

■ Model Number Nomenclature

■ Product Specifications

■ Product Features
• KitchenAid® Cycle Guide
• Maytag® Cycle Guide

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-1

General Information (Cont.)
Dishwasher Safety

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

You can be killed or seriously injured if you don't immediately

DANGER follow instructions.

You can be killed or seriously injured if you don't follow

WARNING instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:
Read all instructions before using the dishwasher. Do not tamper with controls.
Use the dishwasher only for its intended function. Do not abuse, sit on, or stand on the door, lid, or dish racks of
Use only detergents or rinse agents recommended for use in a the dishwasher.
dishwasher, and keep them out of the reach of children. Do not use replacement parts that have not been recommended
by the manufacturer (e.g. parts made at home using a 3D printer).
When loading items to be washed:
To reduce the risk of injury, do not allow children to play in or
1) Locate sharp items so that they are not likely to damage the on the dishwasher.
door seal; and
Under certain conditions, hydrogen gas may be produced in a
2) Load sharp knives with the handles up to reduce the risk of hot water system that has not been used for two weeks or
cut-type injuries. more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system
Do not wash plastic items unless they are marked “dishwasher has not been used for such a period, before using the
safe” or the equivalent. For plastic items not so marked, check dishwasher turn on all hot water faucets and let the water flow
the manufacturer's recommendations. from each for several minutes. This will release any
Do not touch the heating element during or immediately after use. accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
Do not operate the dishwasher unless all enclosure panels are
properly in place. Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.

SAVE THESE INSTRUCTIONS

1-2 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information (Cont.)
General Theory of Operation
KitchenAid® Microfiltration Wash System
No Filter Cup, No Chopper 2. An impeller pulls wash and rinse water into the spinning
ultra-fine filter.
The industry’s first microfiltration system is a clear departure
from traditional, passive filtration because it continuously A
filters 100% of the water, reducing the cycle time and energy
consumption on the heaviest loads.
Similar on the Surface, Radically Different Inside
The only visible filtration component of the new filtration system
is the coarse filter in the bottom of the tub. The rest of the high-
performance filtration system is below the tub.

How Microfiltration Works

1. Water and food particles flow through the coarse filter into
the filter housing.
B

A. Outer blades
B. Inner Blades

3. The ultra-fine filter is cleaned by an area of back-pressure

created by two sets of wing-shaped blades located inside and
outside the filter.
4. Food particles remain suspended inside the filter housing;
filtered water is pumped back to the wash arms.
5. During draining, a secondary pump flushes out food particles
and soils.

Impeller
Wash
Motor

Dirty
Water
Enters Area of Back Pressure
Drain
Motor
Food Soils
Flushed Out

Wash Flow
Drain Flow

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-3

General Information (Cont.)
New Components/Features
„ Tub - Taller tub for the largest place setting on the market. Less room underneath the unit to access components for service.
„ TLR - Third level rack option with it’s own wash system.
„ Rear feed tube with four wash zones.
„ Spray Arms - It has new attachment method and comes with compressed size.
„ Four Legs - Made of plastic similar to dryer legs.
„ Improved anchoring - Four anchor locations in top tub collar to top mount the dishwasher under the counter-top.
„ New small screw head on anchor screws to fit into smaller side anchor holes in side of tub collar.
„ Diverter motor - The function of leak detection alerts the customer to call service.
„ New installation/service cycle can be activated after the installation to test the leaks for approximately 5 minutes.
„ H2O error code alarm activates if the installer forgets to turn on the water valve.
„ Improved diagnostics - Diagnose with more faults/error codes, some will be displayed to customers.
„ Flood/Water leak detection - Drip tray and float are present to catch leaks from under the tub lip or corners. Leak detection shuts
unit off and turns on drain pump and alerts the customer to call service.
„ Flow meter - It measures fill against time.
„ Tub LED’s - Bar LED’s incorporated into Third Level Rack support.
„ Terminal box - New terminal box comes with screws. No wire nuts are present in terminal box.

1-4 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information (Cont.)
Model Number and Serial Number Label Location
Model Number and
Serial Number Label Loca�on

Tech Sheet Location

Tech Sheet
Loca�on

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-5

General Information (Cont.)
Model Number Nomenclature
KitchenAid® Model Nomenclature
MODEL NUMBER K D F M 40 4 K BS
INTERNATIONAL SALES OR
MARKETING CHANNEL

Brand
K = KitchenAid®

Categories
D = Dishwasher

Configuration/Fuel
F = Front Control
P = Pocket Handle
T = Top Control

Product Detail
M = 2015 System

Feature Pack
40 - 60 = ProScrubTM
≥70 = ProDryTM

Width
4 = 24 inches

Year Model Introduced

K = 2020
L = 2021

Color
BS= Black Stainless
PS = Gray Stainless
PA = Panel-Ready

1-6 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information (Cont.)
Model Number Nomenclature (Continued)
Maytag® Model Nomenclature
MODEL NUMBER M D B 79 59 S K Z
INTERNATIONAL SALES OR
MARKETING CHANNEL

Brand
M = Maytag®

Categories
D = Dishwasher

Product Type
B = Built-In

Feature Package
46 - 89

Console
09 - 49 = Classic
50 - 99 = FID

Tub Material
S = 100% Stainless Steel

Year Model Introduced

K = 2020
L = 2021
Color
B = Black
W = White
K = Cast Iron Black
Z= Fingerprint Resistant Stainless Steel

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-7

General Information (Cont.)
Product Specifications
KitchenAid® 44 dBA Dishwasher with FreeFlex™ Third Rack
Maytag® Top Control Dishwasher with/without Third Level Rack and Dual Power
filtration
Dimensions
Depth Closed Excluding Handles (IN, inches) 241/2
Depth Closed Including Handles (IN, inches) 241/2 or 263/4
Depth With Door Open 90 Degree (IN, inches) 51
Depth (IN, inches) 241/2 or 263/4
Height (IN, inches) 311/2 or 331/2
Width (IN, inches) 237/8
Number of Place Settings (KitchenAid® Models Only) 16
Number of Place Settings (Maytag® Models Only) 14 or 15
Description
Dishwasher Type Built-In
Controls
Automatic Temperature Controls Yes
Control Location Front or Hidden Top
Control Type Tap Touch with Display or Electronic Touch with Display
End of Cycle Signal Yes
Sensor Yes
Status Light White
Exterior
Control Panel Color Black or White or Gray
Door Style Flat
Handle Color Gray or White or Black or Stainless Steel
Handle Material Plastic or Metal
Handle Type Long Pocket or Towel Bar or Short Pocket
Magnetic Door Yes
Toe Panel Color Black or White
True Hold Door Yes
Features
Decibel Level (dBA) (KitchenAid® Models Only) 44
Decibel Level (dBA) (Maytag® Models Only) 44 or 47 or 50
Dispensers Detergent and Rinse Aid
Number of Wash Levels (KitchenAid® Models Only) 7
Number of Wash Levels (Maytag® Models Only) 5 or 6
Rinse Aid Dispenser Level Indicator Yes
Sound Package Yes
Cycles and Options (KitchenAid® Models Only)
Dishwasher Cycle Selections Express Wash, Normal, ProWash™, Rinse, Tough
Cycles and Options (Maytag® Models Only)
Dishwasher Cycle Selections Auto, Normal, Quick, PowerBlast, Rinse

1-8 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information (Cont.)
Product Specifications (Continued)
Cycles
Number of Wash Cycles 5
Options KitchenAid® Models Only Maytag® Models Only
Dishwasher Option Selections Top 2 Racks 4 Hour Delay
Extended ProDry™ or Extended Heat Dry Control Lock
4 Hour Delay or 1-24 Hour Delay or High Temp
2-4-8 Hour Delay Long Heated Dry
Heated Dry or ProDry™ Sani Rinse
Hi Temp Wash Short Heated Dry
Sani Rinse
Details KitchenAid® Models Only Maytag® Models Only
Drying System Type Vent Dry or Fan Dry with Heating Vent Dry or Fan Dry with Heating
Element Element
Leak Detect Yes (For KDTM704LPA model only) Yes (For MDB4949SKZ, MDB4949SKB
and MDB4949SKW models only)
Number of Racks 3 2 or 3
Number of Wash Arms 5 3 or 4
Rack Material Nylon Nylon
Tub Material Stainless Steel Stainless Steel
Tub Style Built-in Tall Tub 24" Built-in Tall Tub 24"
Wash System Clean Water Wash Dual Power Filtration
Wash System Type MicroFilter Microfilter with chopper
Water Filtration Yes Yes
Hoses Included Drain Hose Drain Hose
Interior Light Yes NA
2nd Level Rack
Adjustable 2 Position Removable
Cushion-Tip Tines Yes
Extras (KitchenAid® Models Only) 2 or 4 or 6 Stemware Holders
Stainless Steel Wash Arm
Extras (Maytag® Models Only) Stainless Steel Wash Arm
Plastic Cup Shelf
Fold-Down Tines (KitchenAid® Models Only) 1 Row 6 Position
Fold-Down Tines (Maytag® Models Only) No
Glides Wheels or Ball Bearings
Style Extended
Lower Rack
Cushion-Tip Tines Yes
Extras 1 Cup Shelf (for MDB4949SKZ0, MDB4949SKB0 and MDB4949SKW0 models only)
Stainless Steel Wash Arm
Sliding Tines (KitchenAid® Models Only)
Knife Holder (for KDTM804KPS0 and KDPM804KBS0 models only)
Fold-Down Tines (KitchenAid® Models Only) 1 Adjustable 1 Fold Down
Fold-Down Tines (Maytag® Models Only) No
Glides Wheels or Ball Bearings
Style Extended
Utility Basket (KitchenAid® Models Only) Yes

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-9

General Information (Cont.)
Product Specifications (Continued)
Silverware Basket
Type Large In the Rack Basket or Stainless Steel Basket
Location Bottom Rack
Covers Yes
Culinary Basket (KitchenAid® Models Only) Yes
Third Level Rack (KitchenAid® Models Only)
Glides SatinGlide Rails or SatinGlide Max Rails
Removable Yes
Type Third rack with dual rotating wash tubes
Third Level Rack (Maytag® Models Only)
Glides Ball Bearings
Removable Yes
Type Third rack with wash tube
Certifications
CEE Tier Tier I
CUL Yes
Energy Rating (kWh/year) 270
Energy Star® Qualified ENERGY STAR® Qualified
Kosher Consumer Friendly Yes
NSF® Certified Yes
UL Yes
Prop 65 Standard
Electrical
Amps 15
Hz 60
Volts 120

1-10 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 General Information (Cont.)
Product Features
KitchenAid® Cycle Guide

CYCLE
Control Purpose
ProWash Senses soil to automatically optimize cycle. ProWash™ cycle is selected if START is pressed first.
Tough Use for hard to clean items.
Normal This cycle is recommended for daily, regular or typical use to completely wash and dry a full load of normally
soiled dishes. This dishwasher’s government energy certifications were based on the Normal cycle with only
the Heated Dry option selected.
Light Use for lightly soiled items like china and crystal.
Express Wash Use when you need faster results.
Rinse Only Use for rinsing dishes, glasses, and silverware that will not be washed right away. Do not use detergent.

OPTIONS
Control Purpose
Hi Temp Wash Helps remove tough, baked on food.
Sani Rinse Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential
Dishwashers. See this section in the Owner’s Manual.
Heated Dry Dries dishes with heat. Load plastic item in upper racks.
Extended Increases the energy used for drying the dishes. This may lengthen the cycle time.
ProDry Dries dishes with heat and a fan. Use for best performance.
Top 2 Racks Wash items in the top two racks only. Only a limited amount of water will be sent to the lower spray arm.
Delay Runs the dishwasher at a later time.
Start / Resume Push to start or resume a cycle.
Cancel / Drain Push to reset any cycle or options during selection. Push to end a cycle once started.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 1-11

General Information
Product Features (Continued)
Maytag® Cycle Guide

CYCLE
Control Purpose
Auto Senses soil to automatically optimize cycle. Auto cycle is selected if START is pressed first.
PowerBlast Use for hard to clean items.
Normal This cycle is recommended for daily, regular or typical use to completely wash and dry a full load of normally
soiled dishes. This dishwasher’s government energy certifications were based on the Normal cycle with only
the Heated Dry option selected.
Quick Use when you need faster results.
Rinse Use for rinsing dishes, glasses, and silverware that will not be washed right away. Do not use detergent.

OPTIONS
Control Purpose
High Temp Helps remove tough, baked on food.
Sani Rinse Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential
Dishwashers. See this section in the Owner’s Manual.
Heated Dry Short Dries dishes with heat. Load plastic item in upper racks.
(Some Models) Dries dishes with heat and a fan. Load plastic item in upper racks.
Power Dry Short
Heated Dry Long Increases the Energy used for drying the dishes. This may lengthen the cycle time.
(Some Models)
Power Dry Long
Delay Runs the dishwasher at a later time.
Start / Resume Push to start or resume a cycle.
Cancel / Drain Push to reset any cycle or options during selection. Push to end a cycle once started.
Control Lock Use the Control Lock option to avoid unintended use of dishwasher between cycles, or cycle and option
(on some models) changes during a cycle. To turn ON/OFF, hold button for 3 seconds.

1-12 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting
Section 2:
Diagnostics and
Troubleshooting
This section provides diagnostic, fault codes, and troubleshooting
information for the “KitchenAid® and Maytag® 24"
Microfiltration Dishwashers.”
■ Safety

■ Service Diagnostics Cycle Timing

■ Activating Service Diagnostics Mode

■ Service Diagnostics Cycle Notes

■ Service Diagnostics Mode Menu Table

■ Service Error Codes

■ Troubleshooting Guide

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-1

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Safety

DANGER WARNING

Electrical Shock Hazard Electrical Shock Hazard

Only authorized technicians should perform Disconnect power before servicing.
diagnostic voltage measurements.
Replace all parts and panels before operating.
After performing voltage measurements,
disconnect power before servicing. Failure to do so can result in death or
electrical shock.
Failure to follow these instructions can result in
death or electrical shock.

Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control
assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.

■ Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the
appliance
-OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.

■ Before removing the part from its package, touch the antistatic bag to a green ground connection point or
unpainted metal in the appliance.

■ Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.

■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.

IMPORTANT SAFETY NOTICE — “For Technicians only”

This service data sheet is intended for use by persons having electrical, electronic, and
mechanical experience and knowledge at a level generally considered acceptable in the
appliance repair trade. Any attempt to repair a major appliance may result in personal
injury and property damage. The manufacturer or seller cannot be responsible, nor
assume any liability for injury or damage of any kind arising from the use of this data
sheet.

2-2 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Diagnostics Cycle Timing
Numeric Display All LEDs 1 2 3 4 5 (Some models) 3 6 7
on
Interval Time 0:01 0:02 Typical: 0:30 0:01 Typical: 1:00 0:18 Typical: 0:15 Typical: 0:20 0:01 0:20 0:20 0:20 0:30 0:15 Typical: 0:15 0:01
Max: 5:00 Max: 2:09 Max: 0:24 Max: 0:44 30 Max: 4:45
Service Test Steps Pause Vent opens Drain pump1 Pause Fill valve Wash motor Fill valve fill Fill valve Pause Wash continues Wash continues+ Only TLR models - Wash continues Wash continues Drain Pump1 Drain Pause
1st fill 2.5 Liter² 0.5 Liters2 fill 0.8 Liters +dispenser activates+ Fan activates+ Ceiling Ohio or Michigan rack +Heater turns on +Lower +Drain pump
wash start2 Middle spray arm in motion spray arm in motion is in motion activated3 spray arm in motion
Typical Total Time 4:59

NOTES: Components and circuits in the test steps: Diverter Motor and Position Optical Sensor Use clear door for observations:
1. Time varies depending on drain sensing. • Vent - Visual Observation ˗ Middle spray arm Kit number: W11179175
2. Time varies depending on fill rate sensed by flow meter. • Drain pump - Drain motor ˗ Ceiling spray arm
3. This interval is only included on models with a wash arm in the third level rack. • Fill valve - Fill ˗ Third level rack (Only TLR Models)
4. Cycle times out after 5 minutes. • Wash motor - Motor ˗ Lower spray arm
• Dispenser - Dispenser NOTE: Refer to Component Testing for testing.
• Fan - DC Fan Motor
• Heater - Water heating/Heat dry

Activating Service Diagnostics Mode Service Diagnostics Cycle Notes

To invoke the Service Diagnostics Mode, perform the following while in standby: 1. Drain may be sensed or timed. Sensed drain maximum time is approximately 5 minutes, which includes retries. Sensed drain will
„ Press any 3 keys (except Delay, Start or Cancel) in the sequence 1-2-3, 1-2-3, 1-2-3 with no more than 1 second between key presses. have both wash motor and drain motor powered simultaneously. Timed drain is drain motor only.
All LED's will illuminate if successful. Then press button #2 and shut door to start the service cycle. 2. Fills are measured by flow meter and time may vary according to water flow rate. If flow meter has failed, control will revert to timed
„ The Service Diagnostics Cycle will start when the door is closed. fills and record fault code to history. Wash motor may turn on during fill process to verify the presence of water in the machine.
„ Invoking Service Diagnostics clears all status and last run information from memory and restores defaults. It also forces the next cycle 3. This step is only included on models that have a wash zone in the third level rack. On models without a third level wash zone or two
to be a sensor calibration cycle. racks, this step is skipped.
„ Sensor calibration cycle may add an extra rinse (to assure clear water) before the final rinse. This cycle may be longer than a Reading Fault Code Display
typical run.
Point LED Models
„ All LEDs turn on immediately upon receiving entry sequence (even if door is open) as a display test. A tone may play depending on
the model. „ Each fault code is displayed by blinking the Clean or Complete LED in a pattern to indicate the Function code and the Error code
Press Key #1: User Interface Test „ Fault display is a 4 step process. Count LED blinks for each portion of the code.
„ All LEDs remain on. Tone is played for each key pressed. 1. Blink Clean or Complete LED Function code number of times
Press Key #2: Run Service Test Cycle 2. Pause 2 seconds
„ To rapid advance 1 step at a time, press the Start/Resume key. Rapid advance may skip some sensor checks and prevent fault 3. Blink Clean or Complete LED Error code number of times
detection from working properly. Rapid advance can also cause false error codes to be detected in some cases. 4. Pause 5 seconds.
NOTE: The diagnostics cycle will pause when the door is opened and resume when closed. No Start/Resume key press required to „ Each fault code is repeated until key #3 is pressed to advance to the next code or until the service mode is exited.
resume. Numeric Display Models
Press Key #3: Error Code History Display „ Each fault code is shown in the numeric display by first showing the Function code “F#” then the Error code “E#.”
„ Up to 5 unique codes are saved in the history. „ Fault display is a 4 step process:
„ Most recently detected error code is displayed first. 1. Display F#
„ If no faults are present, numeric display will show “-:--” or Clean LED will be off (Depending on display type). 2. Pause 0.5 seconds
„ Press third key to advance to next error code stored. Three tones are played when the end of the error code history has been 3. Display E#
reached.
4. Pause 1 second.
Press and Hold Key #3: Clear Fault History
„ Each fault code is repeated until key #3 is pressed to advance to the next code or until the service mode is exited.
„ Tone will play when faults are cleared Exit procedure.
„ The service diagnostics mode will timeout after 5 minutes of user inactivity.
„ Press Cancel key to exit service diagnostics mode.
„ Service diagnostics mode will be canceled if AC power is removed from the appliance.

Service Diagnostics Mode Menu Table

Types of Button Press 1st Button 2nd Button 3rd Button
Momentary Press Activates User Interface Test Activates Service Test Cycle Displays Next Error Code
Hold for 5 seconds Clears Error Code History

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-3

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes
Fault codes are intended to give direction as to which
DANGER component or subsystem has a failure. Service technician should
troubleshoot the issue and confirm the validity of all fault codes
before replacing parts.

Electrical Shock Hazard

Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.

FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK

Relay or triac failure on main control Unplug dishwasher or disconnect power and replace
1 - ACU board. control.
1 - Control
Failure of Motor control on control Unplug dishwasher or disconnect power and replace
2 - MCU board. control.
Control detected stuck keys in user Check responsiveness of each key. If some keys do
interface. not respond, replace user interface. If all keys are
NOTES: responsive, fault may be intermittent or caused by
customer use. Check for vent and/or fan fault, which
˗ If any keys are stuck, the stuck may lead to excessive moisture build up in door cavity
2 - User Interface 1 - Stuck Key key(s) will be ignored and an error and cause keys to appear stuck closed.
recorded to service history, but no
alert to customer.
˗ This fault is monitored on models
with key switches only, not on
capacitive touch key models.
˗ Open or shorted connection or 1. Unplug dishwasher or disconnect power.
component in temperature sensing 2. Check all components and connections in the
circuit temperature sensing circuit with meter.
˗ Open, shorted or faulty Fix/replace open/shorted connection or part.
1 - Open or temperature sensor 3. Verify incoming water temperature.
Shorted
˗ Temperature sensor input on
control failed
3 - Thermistor/ ˗ Incoming water temperature
OWI above 167oF (75oC)
˗ OWI failure 1. Check OWI lens surface. Clean if needed.
˗ OWI lens obstructed by hard water 2. Unplug dishwasher or disconnect power.
build up or food soil 3. Check all connections in soil sensing circuit with
2 - Failed
Calibration meter. Fix/replace bad connection/part.
NOTE: Run diagnostics cycle after installing new
OWI to force calibration on next regular wash
cycle.

2-4 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
˗ Open connection in heater circuit 1. Unplug dishwasher or disconnect power.
˗ Heater component open 2. Measure resistance of heater and all components
2 - Open, and connections in water heating circuit/heat dry
Unplugged, or ˗ Heater drive circuit on control circuit. Fix/replace open connection/part.
Failed Relay NOTE: Control will continue running
cycles with no heat without alerting
customer if this fault is detected.
4 - Heater
˗ Heater relay on control shorted 1. Unplug dishwasher or disconnect power.
˗ Heater component shorted to 2. Inspect heater and connections for overheating/
3 - Relay ground shorting. If evidence of overheating or shorts
Shorted or exists, replace.
NOTE: Control will continue running
Heater Failed 3. Measure resistance of heater and all components
cycles with no heat without alerting
customer if this fault is detected. and connections in water heating circuit/heat dry
circuit. Fix/replace open connection/part.
Door was not latched within 4 seconds Instruct customer. Refer to Owner's Manual.
of pressing the Start/Resume key.
Loose connection in door switch 1. Check strike plate and door closure force.
circuit and/or door switch contacts Verify door seal is seated properly. Check for
stuck open and/or door switch not interference between dish racks and door. Try
making contact. bending strike plate down for better engagement.
˗ Sloppy door latch assembly (Can 2. Unplug dishwasher or disconnect power.
be aggravated by high door closure 3. Check resistances of door switch contacts and all
force keeping strike plate from connections in the door switch circuit with meter,
1 - Door stuck fully seating) while opening and closing the door latch.
open ˗ Door switch high resistance ˗ If high resistance with door closed, check/fix
loose connections.
4. Measure resistance of door switch contacts while
5 - Door Switch checking mechanical operation of latch assembly.
Check for broken plastic pieces on latch assembly.
Replace latch if faulty.
If none of the above 1. With door open, verify 13 VDC present across
P12-9 and P12-11.
2. If no voltage present, unplug dishwasher or
disconnect power and replace control.
Control programmed to not start if 1. Open and close the door, select cycle, the
it suspects the door switch is stuck press Start/Resume key. If cycle starts, instruct
closed. Control looks for the door customer to open the door between cycles.
2 - Door stuck switch to open between cycles. 2. Unplug dishwasher or disconnect power.
closed
˗ Customer didn't open the door 3. Measure resistances of door switch contacts
between cycles or door switch while checking mechanical operation of latch
contacts stuck closed. assembly. Fix/replace faulty components.
User interface has power but cannot 1. Unplug dishwasher or disconnect power.
communicate with main control board. 2. Check connections between P1 on main control
˗ Loose connection between UI and and user interface. Reconnect, repair, or replace
1 - No Response main control harness.
6 - User Interface from ACU ˗ Terminal or wire broken in harness 3. If harness connections are all good, replace main
between UI and main control control board.
˗ Main control communication
circuit failed

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-5

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
Loose connection in motor circuit 1. Check operation of wash motor during
and/or faulty wash motor. diagnostics.
2. Unplug dishwasher or disconnect power.
3. Check resistances of connections in wash motor
circuit.
1 - Wash Motor
Failure 4. Check for loose connections or replace wash
motor.
Control motor drive circuit or sense 1. Unplug dishwasher or disconnect power.
circuit 2. If meter check of wash motor circuit shows
normal resistance and still not getting power to
the wash motor, replace control.
7 - Wash Motor Clogged filter assembly 1. Unplug the dishwasher or disconnect power.
2. Check the RIF filter assembly. Clean the filter and
remove any soils from the filter area. Reassemble
and reinstall Motor.
3. Verify that the unit is operating with normal
motor resistance and voltage in normal operating
4 - RIF Filter range. Wash pressures sound strong. Run unit
Plugged through wash cycle without errors or signs.
4. Run a service diagnostic cycle as last verification.
5. If problem persist, then replace motor and sump
assembly.
Check for other fault codes to see if F9E1 is also
recorded. See F9E1 description.
No water to dishwasher Verify water supply is turned on and supply line
adequate. Check for kinked fill hose.
Bowls or pots loaded or flipped upside Instruct customer on loading. Refer to Owner's
down and captured wash water Manual.
Water leaking from dishwasher Check for leaks under dishwasher.
1 - No Water / Fill valve or water line plugged with Turn off water supply to dishwasher, disconnect
Tap Closed debris water line to inlet valve and inspect/clean the inlet
screen of fill valve and reconnect water line.
Fill valve electrical problem Check other fault codes to see if F8E2 is also
recorded. See F8E2 description below.
8 - Inlet Water Flow meter intermittent or failed Check other fault codes to see if F8E6 is also
recorded. See F8E6 description below.
Loose connection in fill valve circuit 1. Unplug dishwasher or disconnect power.
and/or open fill valve solenoid 2. Check resistances of fill valve solenoid and all
connections in the fill circuit with meter.
3. Fix/replace open connection/part.
2 - Fill valve
electrical Open fuse on control to fill valve Refer to “Fuse Service and Resistance Check” in
problem section 3.
Faulty fill valve drive circuit on control 1. Unplug dishwasher or disconnect power.
2. Check resistances of fill valve solenoid and all
connections in the fill circuit. If all connections
and solenoid measure good, replace control.

2-6 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
Too many suds 1. Start a cycle, allow unit to fill and wash for
1-2 minutes. Open door and check for excessive
sudsing.
2. Confirm using proper dishwasher detergent, not
hand detergent.
3. Check for excessive rinse aid leakage. Disconnect
3 - Very Low power and replace dispenser if rinse aid is
Water / Suds / leaking.
Air in Pump
Bowls or pots loaded or flipped upside Instruct customer on loading. Refer to Owner's
down and captured wash water Manual.
Water leaking from dishwasher Check for leaks under dishwasher.
Diverter disk in sump missing Remove lower spray arm, rear feedtube, and outlet
cover and verify whether the diverter disk is installed.
Overfill switch unplugged Remove access panel and inspect overfill switch
assembly. Ensure connector is fully seated.
Water in leak pan under unit Remove access panel and check for water in leak
pan. If water present, unplug float switch, remove
pan and empty it. Replace pan and reconnect the
switch. Press Cancel key twice to remove unit from
error mode. Verify that fault code is not re-detected
by control.
NOTE: Root cause of overfill must be corrected or
customer will experience another overfill and service
call in the future.
Overfill switch stuck in open/up 1. Remove access panel and inspect overfill switch
position assembly and pan for water or obstruction. Verify
8 - Inlet Water that Styrofoam float is able to move freely and
you hear the “click” of switch contacts when it is
down.
2. Unplug dishwasher or disconnect power and
check resistance of overfill switch. Switch should
be shorted when float is down.
Drain issue Check other fault codes to see if F9E1 and/or F9E2
4 - Overfill have been recorded. See info for these fault codes
switch open below.
Fill valve mechanically stuck open Check other fault codes to see if F8E5 is also
recorded. See info for F8E5 below.
Fill valve triac on control shorted Check other fault codes to see if F1E1 is also
recorded. See info for F1E1 above.
Unit not level and water surges down Check levelness of dishwasher. If unit is tilted
overfill funnels into leak pan during forward, water is more likely to enter funnels and fill
cycle leak pan. Adjust unit until level. Empty leak pan.
Air pressure surges when door is Instruct customer to leave dishwasher open a few
opened and immediately closed while minutes if door is opened when unit is hot. Empty
dishwasher is hot can force water leak pan.
droplets down funnels into leak pan.
Too many suds 1. Start a cycle, allow unit to fill and wash for
1-2 minutes. Open door and check for excessive
sudsing.
2. Confirm using proper dishwasher detergent, not
hand detergent.
3. Check for excessive rinse aid leakage. Disconnect
power and replace dispenser if rinse aid is
leaking.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-7

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
Control detects water flowing through Confirm dishwasher fills while door is open.
flow meter when fill valve is turned off ˗ If yes, unplug dishwasher or disconnect power,
turn off water to dishwasher, replace fill valve and
turn water back on.
˗ If filling stops with door open, but fault
5 - Fill valve is detected while running a cycle, unplug
stuck open dishwasher or disconnect power and replace
control.
Fill valve TRIAC on control shorted If dishwasher does not fill with door open, but F8E5
or F1E1 is detected while cycle is running, the fill
valve TRIAC is shorted. Disconnect power and replace
8 - Inlet Water control.
Disconnected or damaged flow meter 1. Unplug dishwasher or disconnect power.
NOTE: Control is programmed to 2. Check connections to flow meter with meter.
default to timed fill sequence if flow Verify that connector is securely connected at
meter malfunctions. Intermittent flow the flow meter end and wires are not pinched/
meter connection may cause incorrect damaged. Reconnect wires and/or replace
6 - Flow meter fill levels or false fault codes to be damaged components.
recorded. 3. Inspect water inlet and flow meter for signs
of obstruction that prevent flow meter wheel
from turning. If wheel does not turn, or turns
intermittently, when water is flowing, replace
water inlet assembly.
Obstructed drain hose or path 1. Unplug dishwasher or disconnect power.
Forced error code from clogged RIF 2. Check for blockages from drain motor to
filter. customer's plumbing. Check for plugged garbage
disposal or plug not knocked out, plugged hoses
or drain check valve stuck. Check RIF filter
assembly for clogging or blockage.
Drain pump impeller damaged 1. Unplug dishwasher or disconnect power.
2. Remove drain pump and check impeller (normally
there is some uneven resistance when pushing
it). If it is stripped or visibly damaged, replace
drain pump.
Intermittent over heat instance to lock NOTE: In many cases, the pump cools down and will
9 - Draining up. operate again
(Check electrical For intermittent pump locking, check the following:
loads first, 1 - Not draining
mechanical ˗ Resistance provided in specification.
functions second) ˗ Harness wiring to the pump for continuity.
˗ Voltage at the pump.
˗ Then remove the drain pump and check for axial
play.
˗ If the axial play is fine, also check for motor short
or open.
˗ If all checks are acceptable, change the pump to
assume that it has the rare intermittent instance.
˗ Replacement parts are not likely to have the
same condition.
Drain motor electrical problem Check other fault codes to see if F9E2 is also
recorded. See F9E2 description below.

2-8 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
Wash motor problem 1. Check other fault codes to see if F7E1 or F7E4 is
also recorded. Control uses wash motor signal to
verify drain so a failed wash motor can cause a
drain fault to be detected.
1 - Not draining 2. Check wash motor and filter assembly for proper
function.
3. Check motor resistance and voltage are in normal
operating range.
Loose connection in drain motor 1. Unplug dishwasher or disconnect power.
circuit and/or open drain motor 2. Check resistances of drain motor winding and all
winding. connections in the drain circuit. Fix/replace open
9 - Draining connection/part.
(Check electrical Debris stuck in drain motor impeller 1. Unplug dishwasher or disconnect power
loads first, causing locked rotor
mechanical 2. Remove drain motor and dislodge debris from
2 - Drain motor impeller. Inspect for damage before reassembling.
functions second) electrical
problem Open fuse on control to drain motor Refer to “Fuse Service and Resistance Check” in
section 3.
Drain motor drive circuit on control 1. Unplug dishwasher or disconnect power.
2. Check resistances of drain motor winding and all
connections in the drain circuit. If all connections
and drain motor winding measure good, replace
control.
Loose connection or open in tub light 1. Unplug dishwasher or disconnect power.
4 - Light in the circuit 2. Check resistances of tub lights and all connections
tub in tub light circuit. Fix/replace open connection/
part.
Loose connection in dispenser circuit 1. Unplug dishwasher or disconnect power.
and/or open dispenser solenoid 2. Check resistances of dispenser solenoid and all
connections in the dispenser circuit. Fix/replace
open connection/part.
1 - Dispenser Open fuse on control to dispenser Refer to “Fuse Service and Resistance Check” in
electrical section 3.
problem
Dispenser drive circuit on control 1. Unplug dishwasher or disconnect power.
2. Check resistances of dispenser solenoid and
all connections in the dispenser circuit. If all
connections and solenoid measure good, replace
control.
Loose connection in vent circuit 1. Unplug dishwasher or disconnect power.
and/or open vent wax motor. 2. Check resistances of vent wax motor and all
connections in the vent circuit. Fix/replace open
10 (A) - Other connection/part.
2 - Vent Open fuse on control to vent. Refer to “Fuse Service and Resistance Check” in
electrical
problem section 3.
Vent drive circuit on control. 1. Unplug dishwasher or disconnect power.
2. Check resistances of vent wax motor and all
connections in the vent circuit. If all connections
and wax motor measure good, replace control.
Loose connection in fan circuit and/or 1. Unplug dishwasher or disconnect power.
open fan motor winding. 2. Check resistances of fan motor and all
connections in the fan circuit. Fix/replace open
3 - Drying connection/part.
fan electrical
problem Fan drive circuit on control. 1. Unplug dishwasher or disconnect power.
2. Check resistances of fan motor and all
connections in the fan circuit. If all connections
and fan motor measure good, replace control.
KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-9
Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Service Error Codes (Continued)
FUNCTION CODE ERROR CODE CAUSES WHAT TO CHECK
Corroded or loose connection in 1. Unplug dishwasher and disconnect power.
diverter sensor or motor circuit. Open/ 2. Check connections in diverter sensor and motor
4 - Diverter can't shorted diverter sensor or motor. circuit with meter. Fix/replace connections/parts.
find positions
(Position optical 3. Replace the entire sump assembly:
sensor, spray ˗ If any leakage is found or,
arms) ˗ If troubleshooting is not successful or,
˗ If you get an error code.
Corroded or loose connection in 1. Unplug dishwasher and disconnect power.
diverter sensor circuit. 2. Check connections in diverter sensor circuit with
meter. Fix/replace connections/parts.
10 (A) - Other Leak at diverter seal 1. Inspect diverter for evidence of water or
contaminants; if yes, replace.
2. Check for residue buildup around the diverter
area and connections.
5 - Diverter leak 3. Check for a leak or the appearance of error code
(Motor) again while running the service diagnostics cycle.
4. After that, run a quick/normal cycle for 10
minutes or a longer observation time.
5. Replace the entire sump assembly:
˗ If any leakage is found or,
˗ If troubleshooting is not successful or,
˗ If you get an error code.

Troubleshooting Guide
DANGER

Electrical Shock Hazard

Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.

NOTES:
„ For resistance checks, refer to the “Dishwasher Strip Circuits” in Section 3.
„ For checking operation with diagnostics, refer to “Service Diagnostics Cycle Timing” section.

RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Control Programmed with Self Read error code from the dishwasher and F1E1
Diagnostics refer to “Service Error Codes” table. Run F8E1
service diagnostics test cycle to read full F8E4
CLEAN LED Flashes history of error codes. F8E5
F9E1
F10E4 (FAE4)

2-10 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
No power to unit or bad connection Check fuses, circuit breakers, and junction
box connections.
Loose connections in dishwasher power 1. Unplug dishwasher or disconnect
up circuit or between keypad(s) and power.
control 2. Check continuity power connections
keypad(s) and control.
Won't run or power up
(“Dead” keypad/console) User interface on this model is not Unplug dishwasher or disconnect power.
compatible with control which has been Verify correct control is installed for this
„ No operation exchanged with a control from another model. Control is specific to each user
„ No keypad response model. interface and model type. Call techline
to verify part numbers if necessary. If
„ No LEDs or display incorrect control, replace.
Control detected door switch problem Refer to “Service Error Codes” table F5E1
User interface or control failure 1. Unplug dishwasher or disconnect
power.
2. Replace user interface/console and/or
control.
By design, if door is opened for more Instruct customer. Refer to Owner's
than 5 seconds or power is interrupted Manual.
during a cycle, the user must press Start/
Won't run and Start/Resume Resume to resume operation.
LED is blinking slowly
Start/Resume key not responding See “One or more keys won't respond.”
Control detected door switch problem. Refer to “Service Error Codes” table. F5E1
Control looking for door to open Refer to “Service Error Codes” table. F5E2
Won't start and Start/Resume between cycles:
LED flashes 3 times when ˗ Customer has not opened door since
Start/Resume key is pressed last cycle
˗ Door switch contacts stuck closed
Control lockout feature accidentally Instruct customer. Refer to Owner's
Won't accept key presses and enabled by customer. Manual. Press and hold Control Lock key
Control Lock LED on for 5 seconds to disable lockout feature.
Stuck key or short circuits in keypad or Refer to “Service Error Codes” table F2E1
in user interface's input lines that read
the keys.
Capacitive touch keypad adhesive 1. Unplug dishwasher or disconnect
coming loose from console. power.
2. Inspect keypad board for separation
from console. Replace keypad/console
if separation is seen.
Loose connections between keypad and 1. Unplug dishwasher or disconnect F6E1
control and/or bent connector pins power.
One or more keys won't
respond or unusual key/LED/ 2. Inspect connections in user interface
display behavior circuits. Reconnect loose connections.
Replace parts if pins are damaged or
contaminated.
Excessive condensation on user interface Check fault code history for vent and/or F10E2 (FAE2)
parts due to vent and/or fan problem fan faults. Refer to “Service Error Codes” F10E3 (FAE3)
table. Verify that vent closes and fan turns
on. Refer to “Leaks or drips on cabinet or
floor.”
User interface failure 1. Unplug dishwasher or disconnect
power.
2. Replace user interface.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-11

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
User opened door during cycle and Instruct customer. Control is designed to
closed door without pressing beep if dishwasher is in “cycle interrupt”
Start/Resume key to resume cycle. mode with door latched. Control will stop
beeping when door is open and/or when
Start/Resume key is pressed to resume
cycle.
Normal beeper operation is excessive to Instruct customer how to turn beeper off
Dishwasher beeps constantly customer. and on. Refer to Owner's Manual.
Control is programmed to stop cycle and Press Cancel key once to silence alarm F1E1
alert customer when certain fault codes during fault mode. Read error code from F8E1
have been detected. the dishwasher and refer to “Service Error F8E4
Codes” table. Use service diagnostics F8E5
mode to get fault history from appliance. F9E1
F10E4 (FAE4)
Unit is in sales demo mode Check operation of Cancel key. If pressing
cancel multiple times does not activate
LEDs or displays run for a Cancel/Drain sequence, unit is likely in
short time without loads sales demo mode. To clear demo mode,
running or wash motor runs cycle power for at least 1 minute or run
without attempt to fill or fan service diagnostics cycle.
is the only load that runs
Open fuse on control removed power Refer to “Fuse Service and Resistance
from loads Check” in section 3.
As part of normal operation, the Instruct customer. Explain thermal holds
dishwasher pauses 2 or 3 times during and how the cycle timing pauses when
the cycle for thermal holds and advances they occur.
once temperature is met.
OWI soil sensor picking high soil cycle 1. Check lens surface. Clean if needed.
too often. 2. If lens surface cannot be cleaned or
has visible damage, unplug dishwasher
or disconnect power.
3. Replace OWI and run diagnostics
cycle after installing new OWI to force
calibration on next customer wash
cycle.
Diverter problem prevents water from Refer to “Service Error Codes” table. F10E5 (FAE5)
heating efficiently.
A water heating problem can cause long Refer to “Service Error Codes” table. F4E2
Long cycles and/or stuck in cycles, but will typically also cause a F4E3
certain parts of the cycle water heating fault code.
Heater takes a long time to heat water Check for at least 100 VAC at power
with low voltage source.
Incoming water under 84°F (29°C) 1. Ensure dishwasher is connected to the
hot water supply.
2. Confirm temperature at sink.
Recommended is 120°F (49°C).
3. Unplug dishwasher or disconnect
power and check all connections and
measure resistance in temperature
sensing circuit. Reconnect and/or
replace parts.
Suds or air in pump requires repeated Refer to “Service Error Codes” table.
wash periods.
OWI or NTC temperature sensor Refer to “Service Error Codes” table. F3E1
problem

2-12 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Control is programmed to stop cycle and Press Cancel key once to silence alarm F1E1
alert customer when certain fault codes during fault mode. Read error code from F8E1
have been detected. the dishwasher and refer to “Service Error F8E4
Codes” table. Use service diagnostics F8E5
Can start a cycle but only mode to get fault history from appliance. F9E1
runs for a short time. Cycle F10E4 (FAE4)
does not complete (Clean or Unit is in sales demo mode Check operation of Cancel key. If pressing
Complete LED may blink). cancel multiple times does not activate
Cancel/Drain sequence, unit is likely in
sales demo mode. To clear demo mode,
cycle power for at least 1 minute or run
service diagnostics cycle.
Draining problem Refer to “Service Error Codes” table. F9E1
F9E2
Customer misunderstands water level Instruct customer. Sump will normally F7E4
after drain have up to an inch of water remaining in
Will not drain or water left in filter area after cycle.
dishwasher Clogged RIF filter 1. Unplug dishwasher or disconnect F7E4
power.
2. Check RIF filter assembly. Clean
remove any soils from filter area.
Reassemble and reinstall Motor.
Item in lower rack blocked dispenser Instruct customer on proper dish loading.
from opening or blocked spray of water
to dispenser.
Mechanical binding of dispenser lid 1. Unplug dishwasher or disconnect
power.
Detergent not dispensing or
detergent left in dispense 2. Replace dispenser.
NOTE: Check error history. Lid latch binding due to excess detergent Instruct customer on proper dispenser
If no fault for electrical in mechanism filling.
problems, problem is Dispenser electrical problem Refer to “Service Error Codes” table. F10E1 (FAE1)
mechanical. Do not replace
control. Control canceled cycle prior to Read error code from the dishwasher F1E1
dispensing due to fault detected. and refer to “Service Error Codes” table. F8E1
Use service diagnostics mode to get fault F8E4
history from appliance. F8E5
F9E1
F10E4 (FAE4)
Customer not using rinse aid and/or Check rinse aid level in dispenser. Instruct
Heated Dry customer how to fill and monitor level of
rinse aid.
Rinse Aid dispenser problem Refer to “Service Error Codes” table. F10E1 (FAE1)
Hard water leaving film on dishes Check water hardness. If hard water
present, instruct customer to use
dishwasher cleaner per packaging
instructions. Also recommend 1 Hour
Film or spots on glasses Wash cycle.
and/or dishes
Rinse aid dosage insufficient for hardness
of water. Instruct customer on how to
access customer setting menu to increase
rinse aid dosage. Refer to Owner's
Manual.
Detergent carry-over causing Check water hardness. If below 10 grains,
oversudsing instruct customer to use less detergent.
Recommend using 1 Hour Wash cycle.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-13

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Etching of glass from too much Check water hardness. If below 10 grains,
Film or spots on glasses detergent at high temperature instruct customer to use less detergent.
and/or dishes Recommend using 1 Hour Wash cycle.
Diverter problem Refer to “Service Error Codes” table F10E5 (FAE5)
Cycle selection of customer not Instruct customer on cycle selection.
appropriate for dish load Recommend “High Temp” option for a
wash performance boost.
Dishes not loaded facing nozzles Instruct customer on proper dish loading
and spray arm coverage. Refer to Owner's
Manual.
Plugged or damaged filter 1. Place mugs or glasses upright in the
middle and lower dish racks. Run a
Normal cycle for 10-15 minutes. Open
the door and inspect mugs. If water
is accumulating in them, pump is
working. If no water is present, water
is not being pumped through the spray
arms. If no diverter or wash motor
fault recorded, filter may be plugged
or damaged.
2. Unplug dishwasher or disconnect
power.
3. Replace pump/filter assembly.
Little or no wash pump flow Diverter problem. Refer to “Service Error F10E5 (FAE5)
Codes” table.
1. Filter may be plugged with food soil
or hard water. Place mugs or glasses
upright in the middle and lower dish
racks.
Poor wash 2. Run a Normal cycle for 10-15 minutes.
Open the door and inspect mugs.
˗ If water is accumulating in them,
pump is working.
˗ If no water is present, water is not
being pumped through the spray
arms.
3. Inspect pump/filter assembly. If
filter is plugged or damaged, unplug
dishwasher or disconnect power and
replace pump/filter assembly.
4. If hard water is present, instruct
customer on proper maintenance.
Spray arms not rotating or plugged 1. Check arm rotation. If arms are
blocked by dish item, instruct
customer. Also check for correct upper
spray arm alignment with docking
station located on feed tube at back
tub wall.
2. Check nozzles. If they are plugged,
clean nozzles. Plugging may be caused
by hard water build up in water
delivery system or damaged pump
filter. Inspect water delivery system
and clean as needed. Inspect pump/
filter assembly. Clean or replace.

2-14 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Poor wash due to draining, dispensing Refer to “Will not drain”, “Detergent not
and/or temperature problems. dispensing” or “Long cycles” sections
above. Refer to “Service Error Codes”
table.
Soil sensor is choosing low soil cycle 1. Check lens surface. Clean if needed.
when high soil is present. 2. If sensor cannot be cleaned or has
visible damage, unplug dishwasher or
disconnect power.
3. Replace OWI and run diagnostics
cycle after installing new OWI to force
calibration on next customer wash
cycle.
Poor wash Diverter problem Refer to “Service Error Codes” table.
Diverter disk in sump is missing Remove lower spray arm, rear feedtube,
and outlet cover and verify whether the
diverter disk is installed.
Heating problem Refer to “Service Error Codes” table. F4E2
F4E3
Control is programmed to stop cycle and 1. Press Cancel key once to silence alarm F1E1
alert customer when certain fault codes during fault mode. F8E1
have been detected. 2. Read error code from the dishwasher F8E4
and refer to “Service Error Codes” F8E5
table. F9E1
F10E4 (FAE4)
3. Use service diagnostics mode to get
fault history from appliance.
Customer not using rinse aid and/or Check rinse aid level in dispenser. Instruct
dispenser empty customer how to fill and monitor level of
rinse aid. Some wetness may be present.
Recommend use of rinse aid with Heated
Dry or Extended Dry to customer.
Customer not using Heated Dry option Some wetness may be present.
Recommend use of Rinse Aid with Heated
Dry or Extended Dry to customer.
Rinse aid dispenser problem Refer to “Service Error Codes” table. F10E1 (FAE1)
Poor dry
Fan problem Refer to “Service Error Codes” table. F10E3 (FAE3)
Heating problem Refer to “Service Error Codes” table. F4E2
F4E3
Control is programmed to stop cycle and Press Cancel key once to silence alarm F1E1
alert customer when certain fault codes during fault mode. Read error code from F8E1
have been detected. the dishwasher and refer to “Service Error F8E4
Codes” table. Use service diagnostics F8E5
mode to get fault history from appliance. F9E1
F10E4 (FAE4)
Sanitized LED blinks or Door opened during final rinse or dry Instruct customer
incomplete sanitization
message at end of cycle
(Control could not confirm
sanitization achieved)

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-15

Diagnostics and Troubleshooting (Cont.)
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Incoming water under 84°F (29°C) 1. Ensure dishwasher is connected to the
hot water supply.
2. Confirm temperature at sink.
Recommended is 120°F (49°C).
3. Unplug dishwasher or disconnect
power and check all connections and
measure resistance in temperature
sensing circuit. Reconnect and/or
replace parts.
Heating problem Refer to “Service Error Codes” table. F4E2
F4E3
Thermistor/OWI sensor problem Refer to “Service Error Codes” table. F3E1
F3E2
Loose or intermittent connection in door 1. Check strike plate and door closure
switch circuit: force. Verify door seal is seated
˗ Sloppy door latch assembly properly. Check for interference
Sanitized LED blinks or (Can be aggravated by high door between dish racks and door. Try
incomplete sanitization closure force keeping strike plate bending strike plate down for better
message at end of cycle from fully seating). engagement.
(Control could not confirm 2. Unplug dishwasher or disconnect
sanitization achieved) power.
3. Check resistances of door switch
contacts and all connections in the
door switch circuit with meter, while
opening and closing the door latch.
˗ If high resistance with door closed,
check/fix loose connections.
4. Measure resistance of door switch
contacts while checking mechanical
operation of latch assembly. Check
for broken plastic pieces on latch
assembly. Replace latch if faulty.
Line voltage too low to heat fast enough Confirm at least 100 VAC at power source.
for sanitization
Air pressure surges due to washing with Refer to “Service Error Codes” table. F8E3
high suds causes brief opening of door
switch contacts during final rinse.
Customer uses non-dishwasher safe Instruct customer.
dishes or loads plastic dishes directly
over heater
Melted dishware and/or spray Temperature sensing problem Refer to “Service Error Codes” table. F3E1
arm and/or dishwasher always
hot Heating problem Refer to “Service Error Codes” table. F4E2
F4E3
Heater displaced from mounting clip Inspect heater. Adjust back into position if
and/or pulled off center needed.
Spray arm stalled or blocked and ˗ Instruct customer if blocked
spraying on door ˗ Check spray arm rotation and check
for plugged nozzles. If plugged, clean
nozzles and inspect filters.
Noisy operation
Diverter problem Refer to “Service Error Codes” table. F10E5 (FAE5)
No or low water Refer to “Service Error Codes” table. F8E1
F8E2
F8E3

2-16 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Diagnostics and Troubleshooting
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Drain periods are too long Control is programmed to run drain until
complete. Long or partially obstructed
drain hose may cause long drain periods.
Run Service cycle and verify that drain is
completed in approximately 1 minute.
If drain is long, inspect drain path from
dishwasher to customer's plumbing for
issues.
Loose connection in vent circuit and/or Unplug dishwasher or disconnect power F10E2 (FAE2)
open vent wax motor and check resistances of vent wax motor
and all connections in vent circuit.
Fix/replace open connections/part.
Open fuse on control to vent wax motor Refer to “Fuse Service and Resistance
Check” in section 3.
Vent drive circuit on control failed Unplug dishwasher or disconnect power
Noisy operation and check resistances of vent wax motor
and all connections in vent circuit. Fix/
replace open connections/part.
Fan runs (makes noise) after cycle Dishwasher is designed to keep fan
complete (On models with fan) running after cycle to prevent moisture
build up in dishwasher. Fan will turn off
if door opened longer than 5 seconds.
Instruct customer.
Excessive fan noise due to faulty fan 1. Check fan operation during Service
motor (On models with fan) cycle.
2. Unplug dishwasher or disconnect
power.
3. Check resistances of fan motor and all
connections in fan circuit. Fix/replace
open connections/part.
Loose connection in vent circuit and/or Unplug dishwasher or disconnect power F10E2 (FAE2)
open vent wax motor and check resistances of vent wax motor
and all connections in vent circuit. Fix/
replace open connections/part.
Open fuse on control to vent wax motor Refer to “Fuse Service and Resistance
Check” in section 3.
Vent drive circuit on control failed Unplug dishwasher or disconnect power
Leaks or drips on cabinet or and check resistances of vent wax motor
floor and all connections in vent circuit. Fix/
replace open connections/part.
Fan problem Refer to “Service Error Codes” table. F10E3 (FAE3)
Too many suds Refer to “Service Error Codes” table. F8E3
Leaking dishwasher Check door/tub gasket and all water F8E4
connections below dishwasher. Refer to
“Service Error Codes” table.
Unit not level and water surges over Check levelness of dishwasher. If unit F8E4
front tub lip or down overfill funnels is tilted forward, water is more likely to
during cycle enter funnels and fill leak pan. Adjust unit
until level. Inspect leak pan and empty if
Leaks or drips on cabinet or needed.
floor Air pressure surges when door is Instruct customer to leave dishwasher F8E4
opened and immediately closed while open a few minutes if door is opened
dishwasher is hot can force water when unit is hot. Inspect leak pan and
droplets out vent duct or down funnels empty if needed.
into leak pan.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 2-17

Diagnostics and Troubleshooting
For Service Technician Use Only
Troubleshooting Guide (Continued)
RELATED
CUSTOMER DESCRIPTION POTENTIAL CAUSES CHECK ERROR
CODES
Air pressure surges when door is Recommend use of rinse aid with Heated
opened and immediately closed while Dry or Extended Dry to customer.
Leaks or drips on cabinet or dishwasher is hot can force water
floor droplets out vent duct or down funnels
into leak pan.

2-18 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing
Section 3:
Component Testing
This section provides the component location for the
“KitchenAid® and Maytag® 24" Microfiltration Dishwashers.ʺ

■ Safety

■ Control Board Information

■ Component Testing

■ Component Location

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-1

Component Testing (Cont.)
For Service Technician Use Only
Safety
DANGER WARNING

Electrical Shock Hazard Electrical Shock Hazard

Only authorized technicians should perform Disconnect power before servicing.
diagnostic voltage measurements. Replace all parts and panels before operating.
After performing voltage measurements, Failure to do so can result in death or
disconnect power before servicing. electrical shock.
Failure to follow these instructions can result in
death or electrical shock.

Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control
assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.

■ Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the
appliance
-OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.

■ Before removing the part from its package, touch the antistatic bag to a green ground connection point or
unpainted metal in the appliance.

■ Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.

■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.

3-2 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
DANGER Component Testing
Testing Dishwasher Components from the
Control
Before testing any of the components, perform the following
checks:
„ The most common cause for mis-diagnosed control failure
is poor connections. Therefore, disconnecting, inspecting,
Electrical Shock Hazard and reconnecting wires will be necessary throughout test
Only authorized technicians should perform procedures.
diagnostic voltage measurements. „ All tests/checks should be made with a VOM or DVM having a
After performing voltage measurements, sensitivity of 20,000 ohms-per-volt DC, or greater.
disconnect power before servicing. „ Check all connections before replacing components, look for
broken or loose wires, failed terminals, or wires not pressed
Failure to follow these instructions can result in into connectors far enough.
death or electrical shock.
„ Voltage checks must be made with all connectors attached to
the boards.
„ Resistance checks must be made with power cord unplugged
Control Board Information or power disconnected, and with wiring harness or
connectors disconnected from the control.
Specifications „ The testing procedures in this section may require the use
of needle probes to measure voltage. Failure to use needle
Electrical Supply: (Under Load): 60 Hz 120 VAC probes will damage the connectors.
Supply Water Flow Rate: To fill 2 qt (1.9 L) in 46 seconds, 120 psi
maximum, 20 psi minimum.
Supply Water Temperature: 120°F (49°C) (Before starting a cycle, ACU Diagnostic LED
run water from sink faucet until hot). Always check the LEDs before replacing it.
Water Charge: 1.0 gal. (3.9 L) Approximate
LED Slow Blinking Normal ACU Operation.
Lower Spray Arm Rotation: 12 to 40 RPM
Upper Spray Arm Rotation: 12 to 30 RPM No unrecoverable ACU failures recorded.
LED blinks 0.5 seconds ON /
Fuse Service and Resistance Check 0.5 seconds OFF
F500 = Small - TRIAC Load Fuse LED Solid ON Power is applied to the ACU, but no
setting file is present.
Check operation of loads during the Service Diagnostics cycle.
Board is not functional in this state.
„ If any of the TRIAC loads work, F500 Fuse is OK.
Flash Setting File or replace ACU.
„ If all TRIAC loads fail to work, F500 Fuse could be open. See
Fuse Resistance Check. LED Double Blink Communication failure between ACU and
HMI.
Fuse Resistance Check: Check continuity between ACU and HMI.
1. Unplug the dishwasher or disconnect power.
LED Fast Blinking ACU is performing initialization or
2. Measure resistance of F500 Fuse. ACU setting file is in progress of being
NOTE: Fuses are on the bottom of the Control Board but can be programmed.
checked from the top side. See “Control Pin-out” diagram. LED OFF An unrecoverable ACU fault has been
¾ If resistance is < 3 Ω, then fuse is OK. recorded or no power is applied to the
ACU.
¾ If resistance is > 3 Ω, then fuse is OPEN.
Check for L1 voltage at P4 Pin 1.
If the fuse is open: Check fault history.
Inspect and check resistance of all loads on fuse. If any loads are
open, shorted, or have evidence of overheating or pinched wires, LED Triple Blink Incompatibility between ACU setting file
replace them. and firmware.
When applicable, use the service tool to
re-flash setting file.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-3

Component Testing (Cont.)
For Service Technician Use Only
Electronic Control Board
CONTROL
ASSEMBLY

P IN
CH
TO
RE
LEA CONTROL PANEL
SE
SNAP LOCKS
ROTATE
CONTROL IN PLACE

DIAGNOSTIC LED
P IN
CH
TO
CONNECTOR BOX RE
LEA
SE

CONNECTOR BRACE
(TO REMOVE, PINCH
ARMS AND ROTATE)

BUTTONS ON BOTTOM OF
CONTROL HOUSING SLIDE
INTO KEYHOLE SLOTS ON
CONTROL PANEL TO
SUPPORT THE CONTROL

Meter Check of Loads and Supplies

-4 -3 -2 -1 -1 -2 -3 -4 -1 -3 -4 -6 -1 -3 -4 -6 -1 -3 -5 -7 -9 -11 -1 -3 -5 -1 -3 -5 -7 -1 -3 -5-6 -1 -3 -5 -7

P4 P5 P6 P8 P12 P14 P9 P10 P11

LT. BLU BLUE PINK VIOLET BROWN RED YELLOW ORANGE

NEUTRAL L1 DC GND

3-4 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
General Theory of Operation Power Check
This test checks for incoming and outgoing power to and from
DANGER the control board. This test assumes that proper voltages is
present at the outlet or direct connect cable.
Test Procedure
1. Unplug dishwasher or disconnect power.
2. Remove access panel.
3. Remove terminal box cover.
Electrical Shock Hazard 4. With a voltmeter set to AC, place black probe on white
Only authorized technicians should perform terminal block screw head (N) and red probe on black
terminal block screw head (L1).
diagnostic voltage measurements.
5. Plug in dishwasher or reconnect power.
After performing voltage measurements,
¾ If 120 VAC is present, unplug dishwasher or disconnect
disconnect power before servicing. power and proceed to step 6.
Failure to follow these instructions can result in ¾ If 120 VAC is not present, have customer correct power.
death or electrical shock.
6. Remove the outer door panel to access the control board.
7. Remove cover from control board and locate connector P4.
Refer to wiring diagram in tech-sheet provided with product. 8. With a voltmeter set to AC, connect black probe to P4,
Neutral and L1 (AC voltage) enters the Control Board at P4, pin 4 (N) and red probe to P4, pin 1 (L1).
pins 4 and 1 respectively. AC is converted to DC voltage at the 9. Plug in dishwasher or reconnect power.
Low Volts Power Supply (LVPS). Supplies include 13 VDC and ¾ If 120 VAC is present, go to step 10.
5 VDC, and DC GND (REF). These low voltage supplies are used to
provide power to the microprocessors and board components, ¾ If 120 VAC is not present, check for open connection
control the TRIAC, power the sensors, user interface, buzzer, fan between terminal block and control. Repair as needed.
motor, and energize the AC relays. 10. Verify DC Supplies.
The 13 VDC is vital to the operation of the dishwasher. • 5 VDC is used to power IC's and micro-processors on the
This supply is necessary to operate all 120 VAC loads in the circuit board as well as provide power to the sensors.
dishwasher, whether they are connected to a relay or controlled
by TRIAC. 13 VDC is generated by the power supply and flows ¾ If 5 VDC were missing, the OWI (Optical Water Indicator)
through the door switch-when closed-to be available to the and user interface would not function. To verify 5 V ± 5%,
heater relays (L1 and N), wash motor relay, and the pilot relay. with a voltmeter set to DC, connect the black lead to
A relay coil becomes energized when the control closes P10-2 (DC GND) and the red lead to P11A-2 or P11B-2
the LV drive circuit for a specific relay completing 13 V pathway, (5 V).
which in turn closes the relay switch providing AC to the load. • 13 VDC is used to actuate the 120 VAC relays and TRIAC on
The Pilot relay provides “L1” to the remainder of the components the control, the overfill switch input, and the LEDs on models
that are controlled by the Neutral-sensed TRIAC. with interior lighting.
In the micro-filtration dishwasher, there are 2 or 3 fuses on the ¾ If 13 VDC was missing, the heater, motors, and all the
Control Board: F500 Small TRIAC Load Fuse, F101 Main Power other loads would not turn on as well as the LEDs on
Supply Fuse, and F501 Wash Motor Fuse. If the TRIAC Fuse is models with interior lighting. The control would falsely
open, all loads controlled by TRIAC will not operate. If the Main detect an overfill fault. To verify 13 V ± 5%, with a
Power Supply Fuse is open, no 5 V or 13 V supply will be available voltmeter set to DC, connect the black lead to P10-2
and the unit will appear to not power up. If the Wash Motor Fuse (DC GND) and the red lead to P11-7 (13 V).
(optional) is open, all loads will work except the wash motor.
Troubleshooting Missing DC Supplies: Refer to the wiring
NOTE: Refer to “Fuse Service and Diagnostic Checks” on diagram in tech-sheet provided with product when
page 3-4. troubleshooting the DC supplies. If 5 VDC or 13 VDC is missing
on the control, unplug dishwasher or disconnect power,
and then disconnect all components/loads from the control
relying on the missing or loaded supply. Plug in dishwasher or
reconnect power and check if the DC supply has returned.
¾ If not, replace the control.
¾ If it has, turn off dishwasher and reconnect one connector
at a time until the component loading down that supply
has been identified.
11. Unplug dishwasher or disconnect power.
12. Reassemble all parts and panels.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-5

Component Testing (Cont.)
For Service Technician Use Only
6. Check door switch contacts and all connections in the door
DANGER switch circuit. Visually check that the P12 connector on the
control and the door latch connector are securely installed.
¾ If visual check passes, go to step 5.
¾ If any of the connectors are not inserted properly,
reconnect and retest door latch/switch.
7. Disconnect connector P12 from the control board.
8. Using an ohmmeter, measure across P12, pins 9 and 11 with
Electrical Shock Hazard the door closed, strike completely in latch mechanism (switch
Only authorized technicians should perform closed).
diagnostic voltage measurements. ¾ If 3 ohms or less is measured, proceed to step 7.
After performing voltage measurements, ¾ If high resistance is measured when door is closed, check
disconnect power before servicing. for loose connections and repair as needed.
Failure to follow these instructions can result in 9. Using an ohmmeter, measure across P12, pins 9 and 11 with
death or electrical shock. the door open, strike removed from latch mechanism (switch
open).
¾ If reading is infinite, go to step 8.

Door Switch Circuit ¾ If reading shows continuity, or door switch is damaged,

replace door switch and retest.
Perform the following checks if the dishwasher does not detect 10. Set voltmeter to DC and connect red lead to test-pad P11-7
the door open or closed. This test will check the wiring to the (13 V) and black lead to P10-2 (DC GND) on the control board.
door switch and the door switch itself. The following items are
part of the door switch circuit: 11. Plug in dishwasher or reconnect power and with door open,
verify that 13 VDC is present across P11-7 and P10-2.
„ Harness/Connection
¾ If 13 VDC is not present, replace the control and retest.
„ Door Switch/Latch Assembly
¾ If 13 VDC is present, proceed to step 10.
„ Control Board
12. Reconnect P12 to control board and perform Diagnostics
Test Procedure Cycle to verify operation.
1. Check for improper installation of the dishwasher or leveling. 13. Unplug dishwasher or disconnect power.
2. Check door latch mechanism for obstructions or binding. 14. Reassemble all parts and panels.
Verify door seal is seated properly. 15. Plug in dishwasher or reconnect power.
3. Check for interference between dish racks and door. Repair as
necessary.
4. Unplug dishwasher or disconnect power.
5. Remove outer door panel to access door latch and remove
toe and access panels to access control board.

Strip Circuit - Door Switch

(To Wash Motor,

(To Heater) Vent, and Triac Loads) (To Heater) (To Wash Motor)
N.O. N.O. N.O. N.O.
Door
Switch K504 K503 K505 K502
Sensing Heater (N) Relay Pilot (L1) Relay Heater (L1) Relay Motor (N) Relay
Input
13 V N.O.
P12-9
V P12-11 V
Door
Switch Micro Pin Micro Pin Micro Pin Micro Pin
Electronic Control P10-2 Ref
Electronic Control

3-6 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
6. Check the fill valve and harness-using an ohmmeter, measure
DANGER the resistance between P6-1 and P6-3.
¾ If the resistance is between 1200-1600 ohms, the fill valve
and harness are good. Go to step 7.
¾ If outside the range, replace the fill valve.
¾ If an open circuit is detected, check connections and
harness continuity between control and fill valve. If good,
replace the fill valve.
Electrical Shock Hazard 7. Reconnect P6 to control board.
Only authorized technicians should perform 8. Set voltmeter to AC and connect leads to test-pads
diagnostic voltage measurements. P6-1 and P6-3 on the control board. Plug in dishwasher or
reconnect power.
After performing voltage measurements,
disconnect power before servicing. 9. Start the Diagnostics Cycle and at the proper interval
measure for AC out of the control board between test-pads
Failure to follow these instructions can result in P6- 1 and P6-3 (Refer to the Fill Valve Strip Circuit below).
death or electrical shock. IMPORTANT: The Fill Valve must be connected to the control
board to measure voltage accurately.
¾ If no AC voltage is measured, replace the control board
Fill Circuit and retest.
This test will check the wiring and components in the fill circuit. ¾ If 120 VAC is measured and fill valve is energized, go to
The following items are part of the fill circuit: step 12.
„ Harness/Connection 10. Unplug dishwasher or disconnect power.
„ Fill Valve 11. Reassemble all parts and panels.
„ Control Board 12. Plug in dishwasher or reconnect power and run Diagnostics
Cycle to verify repair.
Test Procedure
1. Verify water supply is turned on and supply line is adequate.
Check for water siphoning out of the dishwasher (drain loop
or improper drain connection). Check for debris in water
line or fill valve inlet screen. Check for proper float switch
operation. Repair as necessary.
2. Are all the loads controlled by TRIAC not working?
¾ YES - check for open door switch, TRIAC fuse, or pilot
relay.
¾ NO - just the Fill Valve. Go to step 3.
3. Unplug dishwasher or disconnect power.
4. Remove toe and outer door panels to access control board.
5. Unplug connector P6 from control board.

Strip Circuit - Fill Valve

L1
N
P5 Pins 1 and 4 to test fuse
BK N.O.
P4-1 P6-3 BU BU P6-1 P4-4 WH
K503 Pin 3 Pin 1
Pilot L1 Relay Fuse Fill Valve TRIAC
(Also see Door F500 1200 Ω-1600 Ω
Switch Circuit) 120 V, 60 Hz, 6 W Electronic Control

Electronic Control

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-7

Component Testing (Cont.)
For Service Technician Use Only
6. Check the dispenser solenoid and harness-using an
DANGER ohmmeter, measure the resistance between P12-5 and
P12-7.
Solenoid:
¾ If the resistance is between 310-380 ohms, the solenoid
valve and harness are good. Go to step 7.
¾ If outside the range, replace the dispenser solenoid.
Electrical Shock Hazard ¾ If an open circuit is detected, check connections and
harness continuity between control and dispenser. If
Only authorized technicians should perform good, replace the dispenser solenoid.
diagnostic voltage measurements.
7. Reconnect P12 to control board.
After performing voltage measurements, 8. Set voltmeter to AC and connect leads to test-pads P12-5 and
disconnect power before servicing. P12-7 on the control board. Plug in dishwasher or reconnect
Failure to follow these instructions can result in power.
death or electrical shock. 9. Start the Diagnostics Cycle and at the proper interval
measure for AC out of the control board between P12-5 to
P12-7 (Refer to the Dispenser Strip Circuit below).
IMPORTANT: The Dispenser Solenoid must be connected to
Dispenser Circuit the control board to measure voltage accurately.
This test will check the wiring to the dispenser and the dispenser ¾ If no AC voltage is measured, replace the control board
solenoid itself. The following items are part of the dispenser and retest.
circuit:
¾ If 120 VAC is measured and dispenser motor/solenoid is
„ Harness/Connection energized, go to step 10.
„ Dispenser Solenoid 10. Unplug dishwasher or disconnect power.
„ Control Board 11. Reassemble all parts and panels.
Test Procedure 12. Plug in dishwasher or reconnect power and run Diagnostics
Cycle to verify repair.
1. Check for obstructions or mechanical binding preventing the
dispenser lid from opening. Repair or replace as necessary.
2. Are all the loads controlled by TRIAC not working?
¾ YES - check for open door switch, TRIAC fuse, or pilot
relay.
¾ NO - just the Dispenser. Go to step 3.
3. Unplug dishwasher or disconnect power.
4. Remove outer door panel to access dispenser and remove
toe and outer door panels to access control board.
5. Unplug connector P12 from control board.

Strip Circuit - Dispenser

Electronic Control
L1
N
P5 Pins 1 and 4 to test fuse

BK N.O. V WH
V
P4-1 P12-5 P12-7 P4-4
K503 Pin 1 Pin 3
Pilot L1 Relay Fuse
(also see Door Dispenser Solenoid TRIAC
F500 310 Ω - 380 Ω
Switch Circuit)
120 V, 60 Hz, 17 W Electronic Control

3-8 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
4. Using an ohmmeter, measure resistance between P4,
DANGER pins 2 and 3.
¾ If the resistance is between 10-40 ohms, go to step 6.
¾ If an open circuit is detected, go to step 5.
5. Visually check the wire connections between the control
board, the heater element and the hi-limit thermostat. If the
connections look good, check for continuity across the heater
element and the hi-limit.
Electrical Shock Hazard ¾ Replace heater element or hi-limit thermostat if it is
Only authorized technicians should perform electrically open.
diagnostic voltage measurements. ¾ Repair or replace wire harness if test fails continuity.
After performing voltage measurements, 6. Reconnect P4 to control board.
disconnect power before servicing. 7. Set voltmeter to AC and connect leads to test-pads P4-2 and
Failure to follow these instructions can result in P4-3 on the control board. Plug in dishwasher or reconnect
death or electrical shock. power.
8. Start the Diagnostics Cycle and at the proper interval
measure for AC out of the control board between P4-2 and
P4-3 using a voltmeter set to AC.
Water Heating/Heat Dry ¾ If 120 VAC is measured and heater element is on, go to
This test will check the wiring to the heater element, hi-limit step 9.
thermostat and the heating circuit itself. The following items are ¾ If no AC voltage is measured, replace control board.
part of the heater circuit:
9. Perform Diagnostics Cycle to verify repair.
„ Harness/Connection
¾ If heater related error still exists, perform Water Sensing
„ Heater Coil test procedure on following page.
„ Hi Limit Thermostat 10. Unplug dishwasher or disconnect power.
„ Control Board 11. Reassemble all parts and panels.
Test Procedure 12. Plug in dishwasher or reconnect power.
Control is programmed to disable the heater if it detects a
problem with the heating system. This check is performed at the
start of a heating period in each cycle. If heating problem is not
corrected, the control will disable the heater again.
1. Unplug dishwasher or disconnect power.
2. Remove toe and access panels to outer door control board.
3. Disconnect P4 from the control board.
Strip Circuit - Heater Circuit

Heater
Electronic Control Electronic Control
L1 N
N.O. N.C.
BK P4-1 N.O.
P4-2
BU/RD BU/RD BU/WH
P4-3 P4-4 WH
K505 Hi-Limit Heater Element K504
Heater L1 Relay Thermostat 10 Ω - 40 Ω Heater N Relay
(Also see Door Opens 120 V, 60 Hz (Also see Door
Switch Circuit) 207°F - 217°F 500 W Dry Switch Circuit)
(97°C - 103°C)

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-9

Component Testing (Cont.)
For Service Technician Use Only
Temp °C (°F) RES Range (kΩ)
DANGER 40 (104) 24.6 - 25.4
45 (113) 20.2 - 20.8
50 (122) 16.7 - 17.1
55 (131) 13.9 - 14.2
60 (140) 11.6 - 11.8
Electrical Shock Hazard 65 (149) 9.7 - 9.9
Only authorized technicians should perform 70 (158) 8.2 - 8.4
diagnostic voltage measurements.
NOTE: All thermistor resistance measurements must be made
After performing voltage measurements, while dishwasher is unplugged or disconnected from power and
disconnect power before servicing. connector P10 removed from control.
Failure to follow these instructions can result in ¾ If the thermistor resistance is OK , the thermistor is good.
death or electrical shock. Go to step 6.
¾ If the thermistor resistance does not agree with the table,
replace the OWI Sensor.
Water Sensing with the OWI Sensor ¾ If an open circuit is detected, check connections and
harness continuity between control and OWI. If good,
This test will check the wiring to the OWI (Optical Water replace the OWI Sensor.
Indicator), which incorporates the temperature thermistor and
the foam and turbidity sensor. The following items are part of the 6. Using an ohmmeter, check P10 -1 to cabinet ground and
water sensing circuit: P10-3 to cabinet ground.
¾ If no short is indicated, go to step 7.
„ Harness/Connection
„ OWI Sensor ¾ If either pin indicates continuity to ground (short), repair
or replace wiring harness and retest.
„ Control Board
7. Reconnect P10 to control board.
Test Procedure 8. Test for 5 VDC with a voltmeter set to DC, connect the black
lead to P10-2 and the red lead to P10-3.
1. Check the operation of the OWI Sensor in the Service
Diagnostics Cycle. 9. Plug in dishwasher or reconnect power.
2. Unplug dishwasher or disconnect power. 10. Start the Diagnostics Cycle and at the proper interval
measure for 5 VDC out of the control board between P10-2
3. Remove toe and access panels to access control board. and P10-3.
4. Disconnect P10 from the Control Board. ¾ If 5 VDC is measured the control is functioning, go to
5. Using an ohmmeter, measure resistance between P10, pins step 11.
1 and 3. The following table provides approximate room
and hot water temperatures and their associated resistance ¾ If no DC voltage is measured, replace the control board
values. and retest.
11. Unplug dishwasher or disconnect power.
Temp °C (°F) RES Range (kΩ)
12. Reassemble all parts and panels.
20 (68) 57.3 - 60.3 13. Plug in dishwasher or reconnect power and run Diagnostics
25 (77) 45.9 - 48.1 Cycle to verify repair.
30 (86) 37.0 - 38.7
35 (95) 30.1 - 31.3

Strip Circuit - Water Sensing

YL Pin 1 Turbidity Drive
Electronic P10-6 OWI Sensor
Control YL Pin 2 Unused
P10-5
P10-4
YL Pin 3 OPT Sig
YL Pin 4 VCC
P10-3
YL Pin 5 Temperature: NTC Thermistor
P10-2 Ref 45.9 KΩ - 48.1 KΩ at 77°F (25°C)
YL Pin 6 NTC 11.6 KΩ - 11.8 KΩ at 140°F (60°C)
P10-1
Measure NTC resistance at P10-1 and
P10-3 connector disconnected from control.

3-10 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
5. Inspect float assembly. Verify that connector is fully seated.
DANGER Ensure that Styrofoam floater moves freely up and down and
no debris is preventing it from sitting in the down (closed)
position.
„ If no issue found, go to step 6.
„ Repair/reconnect if any issues found.
6. Disconnect connector P11 from control board.
7. Using an Ohmmeter, measure across P11 pins 6 and 7 with
Electrical Shock Hazard the float assembly connected and installed in the leak pan.
Only authorized technicians should perform „ If 3 ohms or less is measured, go to step 8.
diagnostic voltage measurements. „ If high resistance is measured, check for loose
connections and repair/replace as needed.
After performing voltage measurements,
disconnect power before servicing. 8. Using an Ohmmeter, measure across P11 pins 6 and 7 with
the Styrofoam floater lifted up (switch should be open).
Failure to follow these instructions can result in „ If reading is infinite, go to step 9.
death or electrical shock.
„ If reading shows continuity, replace float assembly and
retest.
9. Set meter to DC and connect leads to P11 pins 6 and 7.
Overfill Switch Circuit 10. Plug in dishwasher or reconnect power and verify that
Perform the following checks if the dishwasher detects F8E4 13 VDC is present across P11 pins 6 and 7 with P11
when there is no water in the leak pan, or if F8E4 is not detected disconnected from the board.
when water is present in the leak pan. The following items are „ If 13 VDC is not present, replace the control and retest.
part of the overfill switch circuit:
„ If 13 VDC is present, proceed to step 10.
„ Harness/Connection
11. Reconnect P11 to control board and run Diagnostics cycle to
„ Overfill Switch/Float Assembly confirm operation.
„ Control Board 12. Reassemble all parts and panels. Ensure that float assembly is
connected, seated in leak tray, and tray is reinstalled.
Test Procedure 13. Plug in dishwasher or reconnect power.
1. Unplug dishwasher or disconnect power.
2. Remove toe and outer door panels to access leak pan and
control board.
3. Check leak pan for water. If no water is present, go to step 5.
If leak pan is full of water, unplug float switch, remove pan
and empty. Replace pan and reconnect float switch.
4. Reconnect power. If F8E4 fault does not return, find source of
leak and repair.
NOTE: If root cause of overfill is not corrected, customer will
experience another overfill and service call in the future.

Strip Circuit - Overfill Switch

Electronic Control Electronic Control

N.O.
13 VDC P11-7 P11-6 Input

Overfill Switch
(In normal position, float
assembly holds switch closed)

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-11

Component Testing (Cont.)
For Service Technician Use Only
3. Unplug dishwasher or disconnect power.
DANGER 4. Remove toe and access panels to access control board.
5. Unplug connector P6 from control board.
6. Check the diverter motor using an ohmmeter, measure the
resistance between P6-4 and P6-6.
¾ If the resistance is between 1100-1400 ohms, the diverter
motor and harness are good. Go to step 7.
¾ If outside the range, replace the diverter assembly.
Electrical Shock Hazard
¾ If an open circuit is detected, check connections and
Only authorized technicians should perform harness continuity between control and diverter
diagnostic voltage measurements. assembly. If good, replace the diverter assembly.
After performing voltage measurements, 7. Reconnect P6 to control board.
disconnect power before servicing. 8. Set voltmeter to AC and connect leads to test-pads
Failure to follow these instructions can result in P6-4 and P6-6 on the control board. Plug in dishwasher or
death or electrical shock. reconnect power.
9. Start the Diagnostics Cycle and at the proper interval
measure for AC out of the control board between P6-4 and
P6-6 (Refer to Diverter Motor Strip Circuit below).
Diverter Motor IMPORTANT: The Diverter Motor must be connected to the
control board to measure voltage accurately.
This test will check the wiring to the diverter motor and the
diverter motor itself. The following items are part of the diverter ¾ If no AC voltage is measured, replace the control board
motor circuit: and retest.
„ Harness/Connection ¾ If 120 VAC is measured and diverter is rotating, go to
„ Diverter Motor step 10.
„ Diverter Position Switch (see test on following page) 10. Perform Diagnostics Cycle to verify repair.
„ Control Board ¾ If diverter error still exists, perform diverter sensor test
procedure on following page.
Test Procedure 11. Unplug dishwasher or disconnect power.
1. Check for operation in Diagnostics Cycle. Listen for water 12. Reassemble all parts and panels.
spray changing zones or inspect shaft with mirror to see it 13. Plug in dishwasher or reconnect power.
rotating during diverter interval. If diverter is rotating, the
likely problem is with the diverter sensor (see test procedure
on following page). Verify that diverter disk is properly
installed on shaft.
2. Are all the loads controlled by TRIAC not working?
¾ YES - check for open door switch, TRIAC fuse, or pilot
relay.
¾ NO - just the diverter valve. Go to step 3.

Strip Circuit - Diverter Motor

L1
P5 Pins 1 and 4 to test fuse N

BK N.O. BU BU P6-6
P4-1 P6-4 P4-4 WH
K503 Pin 3 Pin 1
Pilot L1 Relay Fuse Triac
(Also see Door
Switch Circuit) F500 Diverter Motor
1,100 Ω - 1400 Ω Electronic
Electronic Control Control
120 V, 60 Hz, 3 W

3-12 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
3. Unplug dishwasher or disconnect power.
DANGER 4. Remove toe and outer door panels to access control board.
5. Visually check that the diverter position switch connector and
P11 connector on the control are securely installed.
¾ If visual check passes, go to step 6.
¾ If any of the connectors are not inserted properly,
reconnect and retest diverter position switch.
6. Check continuity of harness between diverter position switch
Electrical Shock Hazard and P11 on control.
Only authorized technicians should perform ¾ If continuity test is good, continue to step 7.
diagnostic voltage measurements.
¾ If continuity test fails, repair or replace harness as
After performing voltage measurements, needed.
disconnect power before servicing.
7. To test diverter switch, set up voltmeter for DC voltage and
Failure to follow these instructions can result in connect red lead to P11-2 and black lead to P10-2.
death or electrical shock. 8. Plug in dishwasher or reconnect power.
9. Run the Service Diagnostics Cycle as stated in Step 1, and
you should observe the diverter position switch closing
Diverter Position Optical Sensor momentarily and then reopening as it reaches each potential
position. DC voltage should vary from approximately 0 V
This test will check the wiring to the diverter sensor/position to 8-10 V as the diverter rotates and the sensor detects
sensor and the diverter assembly itself. The following items are positions. Monitor for several intervals of the Service
part of the diverter sensor/switch circuit: Diagnostics Cycle to observe behavior.
„ Harness/Connection ¾ If the sensor is functioning normally (Voltage is varying as
diverter rotates), proceed to step 10.
„ Diverter Motor (see test on previous page)
„ Diverter Position Optical Sensor ¾ If sensor does not detect positions properly, or voltage is
consistently at 0 V or 8-10 V and does not change, then
„ Control Board replace diverter assembly and retest.
Test Procedure 10. If the preceding steps did not correct the diverter/position
switch problem, replace the control board and retest.
1. Check the operation of the diverter motor in the Service 11. Reassemble all parts and panels.
Diagnostics Cycle. You should be able to “hear” the water
spraying from different spray arms as the diverter rotates 12. Plug in dishwasher or reconnect power and run Diagnostics
through the various wash zones. Cycle to verify repair.
2. If the diverter is diverting the flow of water to the wash
zones, the diverter motor is working-continue to step 3.
If not, perform the diverter motor test procedure on the
preceding page.

Strip Circuit - Diverter Switch

Sensor Sensor
Drive P11-3 P11-2 Input

P10-2 P10-2 Ref

Diverter Position
Electronic Control Optical Sensor Electronic Control
Switch closes momentarily and then
reopens as the diverter reaches Reference for
each potential diverter position. DC power supply

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-13

Component Testing (Cont.)
For Service Technician Use Only
¾ If the resistance is between 10-15 ohms, the wash motor
DANGER and harness are good. Go to step 7.
¾ If outside the range, replace the wash motor.
¾ If an open circuit is detected, check connections and
harness continuity between control and wash motor. If
good, replace the wash motor.
7. Check the motor fuse (Some models). Using an ohmmeter,
measure the resistance between P4-1 and P5-1 on the
Electrical Shock Hazard control.
Only authorized technicians should perform ¾ If the resistance is less than 3 ohms, fuse is good. Go to
diagnostic voltage measurements. step 8.
After performing voltage measurements, ¾ If the resistance is greater than 3 ohms, replace the
disconnect power before servicing. control.
Failure to follow these instructions can result in 8. Reconnect P5 to control board.
death or electrical shock. 9. Set voltmeter to AC and connect leads to test-pads
10. P5-1 and P5-2 on the control board. Plug in dishwasher or
reconnect power.
Wash Motor 11. Start the Diagnostics Cycle and at the proper interval
measure for AC out of the control board between P5-1 and
This test will check the wiring to the wash motor and the wash P5-2 (Refer to Wash Motor Strip Circuit below).
motor itself. The following items are part of the wash motor ¾ If no AC voltage is measured, replace the control board
circuit: and retest.
„ Harness/Connection ¾ If 120 VAC is measured and wash motor is running, go to
„ Wash Motor and Capacitor step 12.
„ Control Board ¾ If 120 VAC is measured and wash motor is not running, go
„ Wash motor fuse (Some models) to step 10.
12. Test the wash motor capacitor.
Test Procedure NOTE: A faulty capacitor may cause the motor to “hum”, not
1. Check the tube and sump for anything that may be impeding start, or start slowly.
water flow. Inspect and if necessary clean the coarse-filter A. Discharge the capacitor by touching the leads of
system. Also, inspect spray arm water nozzles and clean if a 20,000 ohms resistor to the two terminals.
needed.
B. Disconnect the wires from the capacitor terminals.
2. Check the wash motor and electrical connections by
performing the Service Diagnostics Cycle. The following steps C. With an ohmmeter, measure across the terminals and
assume that this step was unsuccessful. note reading.
3. Unplug dishwasher or disconnect power. ¾ If a steady increase in resistance is noted, capacitor is
4. Remove toe and outer door panels to access control board. good. Replace wash motor assembly and retest.
5. Unplug connector P5 from control board. ¾ If the capacitor is either shorted or open, replace
capacitor and retest.
6. Check the wash motor using an ohmmeter, measure the
resistance between P5-1 and P5-2. ¾ If the preceding steps did not correct the wash motor
problem, replace the control board.
13. Unplug dishwasher or disconnect power.
14. Reassemble all parts and panels.
15. Plug in dishwasher or reconnect power and run Diagnostics
Strip Circuit - Wash Motor Cycle to verify repair.

Run
L1 Winding Sense Resistor N
7Ω-9Ω or Jumper
TURQ at 25°C TURQ
(LBU) 0Ω
BK N.O. (LBU) V N.O. WH
P4-1 P5-1 P5-2 P4-4
K503 Pin 2 AUX Pin 3 K502
Pilot L1 Relay Fuse Motor N Relay
(Also see Door F501 Winding Y Y CAP (Also see Door
(Some models) 10 Ω - 12 Ω 23.5 μF
Switch Circuit) Switch Circuit)
Motor and Capacitor
Electronic Control (Wash Pump) Electronic Control
120 V, 60 Hz, 90 W (No load)
210 W (Full load)

3-14 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
Soil buildup on the RIF filter can cause F9E1 drain pump not the 2. Check the drain motor and electrical connections by
issue. In those cases there was not water left in the tub. Check performing the Service Diagnostics Cycle. The following steps
the following things: assume that this step was unsuccessful.
¾ Pinched drain hose and/or hose routing 3. Are all the loads controlled by TRIAC not working?
¾ Wire off ¾ YES - check for open door switch, TRIAC fuse, or pilot
relay.
¾ Old hose is blocked somewhere in the line.
¾ NO - just the drain motor. Go to step 4.
¾ If none of those, then remove the drain pump and check
for axial play. 4. Unplug dishwasher or disconnect power.
5. Remove toe and outer door panels to access control board.
¾ If the axial play is fine, also check for motor short or open.
6. Unplug connector P5 from control board.
¾ Blocked knock-out port in a new garbage disposal 7. Check the drain motor using an ohmmeter, measure the
¾ Food soil buildup in the pump housing (see error code resistance between P5-3 and P5-4.
F7E4) ¾ If the resistance is between 27-33 ohms, the drain motor
and harness are good. Go to step 8.

DANGER ¾ If outside the range, replace the drain motor.

¾ If an open circuit is detected, check connections and
harness continuity between control and drain motor. If
good, replace the drain motor.
8. Reconnect P5 to control board.
9. Set voltmeter to AC and connect leads to test-pads P5-3 and
P5-4 on the control board. Plug in dishwasher or reconnect
power.
Electrical Shock Hazard
10. Start the Diagnostics Cycle and at the proper interval
Only authorized technicians should perform measure for AC out of the control board between P5-3 and
diagnostic voltage measurements. P5-4 (Refer to Drain Motor Strip Circuit below).
After performing voltage measurements, IMPORTANT: The Drain Motor must be connected to the
disconnect power before servicing. control board to measure voltage accurately.
Failure to follow these instructions can result in ¾ If no AC voltage is measured, replace the control board
death or electrical shock. and retest.
¾ If 120 VAC is measured and drain motor is running, go to
step 11.
Drain Motor 11. Unplug dishwasher or disconnect power.
This test will check the wiring to the drain motor and the drain 12. Reassemble all parts and panels.
motor itself. The following items are part of the drain motor 13. Plug in dishwasher or reconnect power and run Diagnostics
circuit: Cycle to verify repair.
„ Harness/Connection The drain pump motor may experience an intermittent instance
„ Drain Motor to lock up. In many cases, the pump cools down and will operate
again.
„ Control Board
For intermittent pump locking, check the following:
Test Procedure ˗ Resistance provided in specification.
1. Verify that drain hose or drain path is not obstructed. Check ˗ Harness wiring to the pump for continuity.
for blockage from sump check valve to customer's plumbing.
Check for plugged garbage disposal or disposal plug not ˗ Voltage at the pump.
knocked out. Check drain loop, stuck check valve, or for ˗ Then remove the drain pump and check for axial play. If the
plugged hoses. Repair as needed. axial play is fine, also check for motor short or open.
˗ If all checks are acceptable, change the pump to assume that
it has the rare intermittent instance.
Strip Circuit - Drain Motor ˗ Replacement parts are not likely to have the same condition.
L1
N
P5 Pins 1 and 4 to test fuse

BK N.O. BR BR WH
P4-1 P5-3 P5-4 P4-4
K503 Pin 1 Pin 3
Pilot L1 Relay TRIAC
(Also see Door Fuse
Switch Circuit) F500 Drain Motor
27 Ω - 33 Ω Electronic Control
Electronic Control 120 V, 60 Hz, 45 W

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-15

Component Testing (Cont.)
For Service Technician Use Only
4. Unplug connector P14 from control board.
DANGER 5. Check the fan motor using an ohmmeter, measure the
resistance between P14-1 and P14-2.
¾ If the resistance is between 145-185 kΩ , the fan motor
and harness are good. Go to step 7.
¾ If outside the range, replace the fan motor assembly.
¾ If an open circuit is detected, check connections and
harness continuity between control and fan motor. If
Electrical Shock Hazard good, replace the fan motor assembly.
Only authorized technicians should perform 6. Reconnect P14 to control board.
diagnostic voltage measurements. 7. Set voltmeter to DC and connect leads to test-pads
After performing voltage measurements, P14- 1 and P14-2 on the control board. Plug in dishwasher or
disconnect power before servicing. reconnect power.
8. Start the Diagnostics Cycle and at the proper interval
Failure to follow these instructions can result in measure for DC out of the control board between P14-1 and
death or electrical shock. P14-2 (Refer to DC Fan Motor Strip Circuit below).
IMPORTANT: The Fan Motor must be connected to the
control board to measure voltage accurately!
DC Fan Motor ¾ If no DC voltage is measured, replace the control board
This test will check the wiring to the DC fan motor and the fan and retest.
motor itself. The following items are part of the DC Fan Motor ¾ If 13 VDC ± 5% is measured and the fan is spinning, go to
circuit: step 9.
„ Harness/Connection 9. Unplug dishwasher or disconnect power.
„ DC Fan Motor 10. Reassemble all parts and panels.
„ Control Board 11. Plug in dishwasher or reconnect power and run Diagnostics
Cycle to verify repair.
Test Procedure
1. Check for fan operation in the Diagnostics Cycle. The DC fan
should be running during step 4.
2. Unplug dishwasher or disconnect power.
3. Remove toe and outer door panels to access control board.

Strip Circuit - DC Fan Motor

Electronic Control Electronic Control

Pin 1 Pin 3
13 VDC P14-1 P14-2 Ref

Fan Motor
13 V / 1 W
145- 185 kΩ

3-16 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing (Cont.)
For Service Technician Use Only
1. Open dishwasher door. The Interior LED Lights should
DANGER turn on. The following steps assume that this step was
unsuccessful.
2. Unplug dishwasher or disconnect power.
3. Remove toe and outer door panels to access control board.
4. Visually check that the P9 connector on the control is
securely installed.
¾ If visual passes, go to step 5.
Electrical Shock Hazard ¾ If the connector is not inserted properly, reconnect and
Only authorized technicians should perform retest Interior LED Lighting.
diagnostic voltage measurements. 5. Disconnect P9 from the Control Board.
After performing voltage measurements, 6. Measure each LED light individually using the diode check
disconnect power before servicing. setting on the multimeter. Meter should display a numeric
reading from anode to cathode and “OL” reading from
Failure to follow these instructions can result in cathode to anode (refer to strip circuit below).
death or electrical shock.
¾ If LED check passes, go to step 7.
¾ If any of the LEDs do not pass the check, replace the
defective LED individually and retest Interior LED lighting.
Interior LED Lighting (some models) 7. Set voltmeter to DC and connect red lead to P9-3 and
This test will check the wiring to the LED tube lights and the lights black lead to P9-4 on the control board. Plug in dishwasher or
themselves. The following items are part of the LED Tube Lights reconnect power.
circuit: 8. Measure for 13 VDC between P9-2 and P9-4 with lights
„ Harness/Connection disconnected and door opened. Light output must be
„ LED Tube-lights (2) measured within 10 minutes of opening the door.
¾ If 13 VDC is not present, replace the control and retest.
„ Control Board
¾ If 13 VDC is present, proceed to step 9.
Under normal operation 9. Unplug dishwasher and disconnect power.
• The Interior LED Lighting is not on during the wash cycle. 10. Reassemble all parts and panels.
• The Interior LED Lighting turns on when the door is opened 11. Plug in dishwasher or reconnect power.
and remains on for 10 minutes.
Test Procedure
NOTE: The two (2) LED Tube-lights are wired in parallel. It is
possible for one light to malfunction and the other to remain
operational.

Strip Circuit - Interior LED Lighting

Electronic Control Electronic Control

A C
Pin 3 Pin 1
Light
13 VDC P9-4 P9-3 Ref

A C
Pin 3 Pin 1
Light

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-17

Component Testing (Cont.)
For Service Technician Use Only
User Interface (UI)
DANGER This test will check the wiring to the user interface and the user
interface itself. The following items are part of the user interface
circuit:
„ Harness/Connection
„ User Interface (UI)
„ Status LED (On some models)
Electrical Shock Hazard „ Control Board
Only authorized technicians should perform Test Procedure
diagnostic voltage measurements.
1. Verify that the control lock-out feature has not been
After performing voltage measurements, turned on by the customer. If unit will not run or power up,
disconnect power before servicing. perform Power Check procedure. Also, check for excessive
Failure to follow these instructions can result in condensation on UI parts due to vent and/or fan problem.
death or electrical shock. 2. Unplug dishwasher or disconnect power.
3. Remove toe and outer door panels to access control board.
4. Disconnect user interface connection from control board.
ACU Diagnostic LED Verify all other connections to the control are good.
5. Plug in dishwasher or reconnect power.
Always check the LED's before replacing it.
6. Perform DC power supply voltage checks as described above
The control is equipped with a single LED which is intended to in “General Theory of Operation” section.
help diagnose if the ACU needs to be replaced. The LED has
different display patterns which indicate different states. 7. Repair/replace faulty parts.
LED Slow Blinking: Normal ACU operation. No unrecoverable 8. Unplug dishwasher or disconnect power.
ACU fault has been recorded. LED blinks 0.5 seconds ON/ 9. Reassemble all parts and panels.
0.5 seconds OFF. 10. Plug in dishwasher or reconnect power.
LED Solid ON: Power is applied to ACU, but no Setting File has
been programmed. Board is not functional in this state. Flash
Setting File or replace ACU.
LED Double Blink: Communication failure between ACU and HMI.
Check continuity between ACU and HMI.
LED Fast Blink: ACU is performing initialization or ACU setting file
is in progress of being programmed.
LED OFF: An unrecoverable ACU fault has been recorded or no
power is applied to the ACU. Check for L1 voltage at P4 Pin 1.
Check fault history.
LED Triple Blink: Incompatibility between ACU setting file and
firmware. When applicable, use the service tool to re-flash
setting file.

3-18 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Testing
For Service Technician Use Only
Component Location

G
C
D

A. Water feed tube

B. Water inlet opening
C. Coarse filter
D. Heating element
E. Detergent dispenser
F. Active vents (on some models)
G. Lower spray arm

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 3-19

Component Testing
For Service Technician Use Only
Notes

3-20 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access

Section 4:
Component Access
This section provides service parts access, removal, and
installation instructions for the “KitchenAid® and Maytag®
Mul�media 24" Microfiltration Dishwashers.”

Enhanced
■ Insulation Blanket and Door Latch Strike

■ Siphon Break

■ Accessing Door Components

■ Removing the Inner Door and Hinges

■ ProDry™ Assembly

■ Removing User Interface and Door Latch

■ Removing Dispenser Assembly

■ Removing the Upper Rack (for Satin Glide rails)

■ Removing the Third Level Rack (available on some

models)

■ Removing Lower Spray Arm and Manifold Assembly

■ Under Tub Components

■ Removing Heater Assembly

■ Removing Drain Pump

■ Drip Pan and Float Assembly

■ Removing Drain pump and Motor Assembly

Video Available Look for this ICON through out Section 4.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-1

Component Access (Cont.)
Insulation Blanket and Door Latch Strike
Remove Door Latch Strike
WARNING 1. Open the dishwasher door.
2. Press down on the round tab in front of the door latch strike.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Installing Insulation (Stainless models only)

1. Fasten the blanket on the hooks located on each side of the
tube.

3. While pressing down on the round tab, depress the two

outside bars and pull out the latch.

4-2 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Siphon Break
4. Disconnect drain pump hose. Remove black plastic C-clamp
WARNING securing drain pump hose to siphon break and pull hose
down and away from siphon break assembly.

A B
Electrical Shock Hazard C
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

A. Siphon Break Assembly

Tools Needed: B. C-Clamp
C. Drain Pump Hose

5. Disconnect drain pump output hose. Using pliers, squeeze

drain hose output clamp and pull down on hose away from
siphon break assembly.
Oil filter wrench or 90 degree bent nose pliers
1. Locate siphon break nut inside tub back lower left corner.
2. Use oil filter wrench or bent nose pliers to loosen siphon
break nut inside tube by turning it counterclockwise. A
B
C

A. Siphon Break Assembly

B. Clamp
C. Drain Pump Output Hose

6. Using pliers squeeze plastic retainer together and pull siphon

break assembly out and up to remove.
3. Disconnect water inlet hose. Using pliers, squeeze water inlet
clamp and pull hose away from siphon break.

A
B
C

A. Plastic Retainer

A. Siphon Break Assembly

B. Clamp
C. Water Inlet Hose

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-3

Component Access (Cont.)
Accessing Door Components
3. Lift the outer door assembly up and away with enough room
WARNING to disconnect the ACU harness and clip. Unclip the harness
from the harness retaining clip.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Remove the Outer Door Panel

1. Unplug dishwasher or disconnect power.
2. Using a TORX† T15 screwdriver, remove the six short screws
(three on each side) and three long as shown in below image:

NOTE: Leave the (short) screw to the left of the door latch in
place as this screw secures the door latch to the door.

†
Torx T15 and T20 are trademarks of Acument Intellectual Properties, LLC.

4-4 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Accessing Door Components (Continued)
4. Disconnect the fan, the dispenser and door latch harness 6. Flip the ACU cover own door. Push up on the connector tab
connection before moving forward. Disconnect the fan and and pull the harness connector off the board.
door latch harness by pushing up on the connector tab and
pull the harness connector off.

A
B

Remove the ACU

7. To remove ACU, use a flat blade screwdriver to push in on
tab. Then lift up on ACU and slide to the left.

A. Fan Connector
B. Door Latch Connector
C. Dispenser Connector

5. Remove the 1/4" nut securing the ground wire.

8. Turn the ACU assembly over and depress the three tabs to
release the wire harness connector cover. Disconnect wire
harness connectors and replace ACU.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-5

Component Access (Cont.)
Removing the Inner Door and Hinges
5. Remove the two T20 screws attaching the inner door panel to
WARNING the hinge and repeat for other hinge. Then lift up on inner
door to remove.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Remove the Hinge

Remove the Inner Door 6. Using a 5/16" nut driver remove two rear screws and use
1. Unplug dishwasher or disconnect power. a 1/4" nut driver to remove the front two screws. Repeat the
step for other hinge.
2. Complete the step 1-4 from Remove the Outer Door Panel
section.
3. Remove the cross-bar from the hinges.

4. Open the inner door slightly and insert 7/64" drill bits (or
Allen wrench's) into hinge hole as shown in below image:
NOTE: While holding on to the hinge, keep the drill bit or
allen wrench in place to secure the closing of hinge.
7. Remove the hinge by sliding off from the machine.
8. Reinstall the new hinge in same position as the old hinge was
removed.
NOTE: Leave the pin inserted until the hinge, inner door, and
crossbar is installed.
IMPORTANT: Use the 1/4" nut driver to install the top front
screws first for alignment. Then using the 5/16" nut driver
install the bottom front screws.

This will keep the hinge slightly open and make replacing the
inner door easier.

4-6 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
ProDry™ Assembly
4. Disconnect wax motor connector by pressing down on tab
WARNING and lifting up on harness connector.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or 5. Remove fan harness by pushing down on tab and lifting up on
electrical shock. harness. Refer the above image.
6. To remove vent assembly, use a screwdriver to push in on tab
shown and pull vent away from wax motor.

Tools Needed:

90 degree bent nose pliers

1. Complete the step 1-4 from Remove the Inner Door section.
2. Using 90 degree bent nose pliers turn the ProDry™ vent
counterclockwise to loosen and remove.

3. The ProDry™ assembly can now be removed.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-7

Component Access (Cont.)
Removing User Interface and Door Latch
Remove the Latch Assembly
WARNING 4. Use a T15 screwdriver to remove the one screw attaching the
Latch Assembly to the door panel.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Remove the User Interface

1. Unplug dishwasher or disconnect power.
2. Complete the step 1-6 from ProDry™ Assembly section.
3. Use a T15 screwdriver to remove the three (3) screws
securing the UI to the outer door panel.

NOTE: The light pipe is not removed during UI replacement. It

remains attached to the outer door panel.

4-8 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Removing Dispenser Assembly
Locking Clips for Dispenser Assembly
WARNING

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

1. Unplug dishwasher or disconnect power.

2. Complete the step 1-4 from Remove the Outer Door Panel
section.
3. Disconnect dispenser harness by pushing down on harness
retainer while pulling the harness from the dispenser.

4. Remove dispenser by prying each clip away from the

dispenser and lifting it away from the door panel.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-9

Component Access (Cont.)
Removing the Upper Rack (for Satin Glide rails)
1. Open the dishwasher door.
2. To gain access to the removable tabs on the tracks/rails, pull
Remove Roller and Rack Adjuster
the upper rack forward about halfway out of the tube. Assembly
6. Remove rack adjust retainer. Using a flat blade screwdriver
push in on the tab.

7. While pushing in on tab lift up on the rack adjust retainer to

remove.

3. On one side, press the tab on the track in and pull up the
front end of the rack out of the track.

8. Repeat for other rack adjust tab.

9. Using a flat blade screwdriver push in on two tabs as shown
in below image:

4. Then repeat this step on the other side to completely remove

the front end of the rack.
5. Then remove the back end of the rack, by pulling the back
end out with a slightly forward, and then upward motion.

4-10 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Removing the Upper Rack (Continued)
10. From outside of the rack lift up from the bottom of the 3. Pull spray arm assembly away to remove.
roller/rack adjust and remove.

Reinstall Spray Arm Assembly

Remove Spray Arm Assembly 1. Align spray arm assembly as shown in below image and push
1. Complete the steps 1-5 from Removing the Upper Rack into place.
(for SatinGlide rails) section. NOTE: Spray arm assembly is offset.
2. Using a flat blade screwdriver push in on the tab.

2. Push up on spray arm assembly to lock in place.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-11

Component Access (Cont.)
Removing the Third Level Rack (available on some models)
2. Use a 5/16" nut driver to remove the four bolts holding the
WARNING upper rack rail.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

1. Open the dishwasher door. Remove the Wash Tube Cover

2. To access track stops, pull the rack forward until it stops and
clicks into place. 1. Complete the steps 1-6 from Removing the Third Level Rack
section.
3. To open track stops, flip the track stop to the outside of the
track. 2. Pry two tabs outward and push to disengage Wash Tube
Cover from Manifold Drive Box.
4. After opening both track stops, slide front wheels up and out
of the slot in track. Continue to pull rack forward in track and
slide the back wheels up and out of the track.

5. Close track stops.

6. Slide rack tracks back into dishwasher.
3. Spread the two tabs to remove Manifold Drive Box from rails.
Remove the Rack Rails
1. Turn white plastic rail retainers counterclockwise to remove
third level rack rails.

4-12 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Removing the Third Level Rack (Continued)
Remove the Spray Arms Remove the Spray Bar Cover
4. Pull spray arms away from Manifold Drive Box. 7. Use a flat blade screwdriver to pry four locking tabs to
remove spray bar cover.

5. To remove Tube Hanger from the Tube Hanger Bracket push

Hanger in direction shown in below image:

Remove the Spray Bar

8. Use a flat blade screwdriver to pry locking tab to remove
spray bar.

Remove the Roller Assembly

6. Using a flat blade screwdriver push in on the three tabs. Then
lift roller assembly up and away from rack.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-13

Component Access (Cont.)
Removing Lower Spray Arm and Manifold Assembly
Remove the Lower Spray Arm Remove the Manifold Assembly
1. Open the dishwasher door. 6. To remove manifold assembly remove two T15 screws at
2. Complete the steps 1-5 from Removing the Upper Rack diverter cover.
section.
3. Complete the steps 1-6 from Removing the Third Level Rack
section.
4. To remove lower spray arm lift up and turn counterclockwise.

7. Starting at the top, use a flat blade screwdriver to press in on

the four tabs. The manifold assembly can then be removed
from the tub.

Remove the Filter Cover

5. To remove filter cover remove four T15 screws.

4-14 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Under Tub Components

A B C D E F

G H I J K

A. Fill Valve
B. OWI Sensor
C. Sump
D. Drain Hose
E. Junction Box
F. Drain Pump Bracket
G. Thermostat
H. Diverter
I. Rotating Inlet Filter
J. Wash Motor
K. Exclusive Drain Pump
with chopper

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-15

Component Access (Cont.)
Removing Heater Assembly Removing Drain Pump
WARNING WARNING

Electrical Shock Hazard Electrical Shock Hazard

Disconnect power before servicing. Disconnect power before servicing.
Replace all parts and panels before operating. Replace all parts and panels before operating.
Failure to do so can result in death or Failure to do so can result in death or
electrical shock. electrical shock.

1. Unplug dishwasher or disconnect power. 1. Unplug dishwasher or disconnect power.

2. Locate the heater terminals at the bottom of the dishwasher. 2. Uninstall dishwasher so that it can be pulled half way out of
Disconnect wires from both heater terminals. cabinet.
3. Turn off water supply to dishwasher. Disconnect drain hose if
necessary. Unscrew anchors to cabinet.
4. Complete the steps 2-8 from Removing Drain pump and
Motor Assembly section.
5. Locate the drain pump in the lower front right of dishwasher.
6. Push in on tab and turn drain pump 1/4" turn
counterclockwise to remove.

3. Remove both heater element nuts.

7. After outer surface pass the stopping stub, then remove the
pump from the interface.

A
B
C

A. Heater Element Assembly

B. Heater Washer
C. Heater Element Nut

4. Remove heater element assembly from tub.

4-16 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Removing Drain Pump (Continued)
Pump Location and Pump Types
Removal of drain pump harness connector with Terminal Removal of drain pump harness connector with Connector
Position Assurance (TPA) Position Assurance (CPA)
8. Remove harness from strain relief before removing the 8. Release the two tabs (one each side) from one side, then the
connector. other side.

9. Lightly pinch and push hooks up to move the faceplate up to 9. Lift up the lid to access the connector.
unsecure the connector.

10. Push on black tab to release harness connection.

10. Push the connector mounting tab, then lift up the connector
to remove from the casing.

11. Lift up to fully remove harness connection from component.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-17

Component Access (Cont.)
Drip Pan and Float Assembly
NOTE: Take caution not to pull too far or too hard as the float
switch wire is still connected at this time.
WARNING

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

Remove the Float Switch Wire

Remove the Drip Pan and Float 3. To remove the float switch wire, gently depress the connector
Assembly latch tab and then pull the connector out of the housing. To
remove the float push in on the two tabs and lift up on the
1. Remove toe/access panel using a 5/16" nut driver. float.

2. To remove the drip pan assembly, press the snap at each side
of the plastic tray in toward the center of the product and
pull toward yourself.

4-18 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access (Cont.)
Removing Drain pump and Motor Assembly
9. Move junction box out of the way by twisting up on left side
WARNING and pulling it up and away from the retaining bar.

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.

1. Unplug dishwasher or disconnect power.

2. Complete the steps 1-4 from Drip Pan and Float Assembly
section.
3. Complete the steps 1-7 from Removing Lower Spray Arm and
Manifold Assembly section.
4. Remove four T15 screws to sump. 10. To remove plastic drain pump bracket, use a standard
screwdriver to push down on tab and push bracket away from
you.

5. Disconnect water supply under sink if necessary.

6. Disconnect drain hose under sink if necessary.
7. Disconnect electrical under sink or at junction box if needed.
8. Pull dishwasher out from under the counter and lay it on it's
back.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-19

Component Access (Cont.)
Removing Drain pump and Motor Assembly (Continued)
11. Remove black plastic hose retainer and disconnect drain hose 14. Unclip harness from the sump. Disconnect wire harness
from drain pump port. connectors to diverter motor and wash motor..

A
B

A. Drain Pump Port

B. Plastic Hose Retainer
C. Drain Pump Hose 15. Remove OWI by turning in counterclockwise a quarter turn.

12. Complete the steps 1-10 from Remove the Drain Pump
section.
13. Remove plastic screw/plug on the right side of the motor
bracket using a Phillips screwdriver.

4-20 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 Component Access
Removing Drain pump and Motor Assembly (Continued)
16. Slide sump and motor assembly to the left along the rear 18. Rotate the pump counter clock-wise.
bracket. Lift up on the left side of the assembly and pull it up
and away from the rear bracket.

17. Remove thermostat and bracket using a T15 screwdriver.

KitchenAid® and Maytag® 24" Microfiltration Dishwashers n 4-21

Component Access
Notes

4-22 n KitchenAid® and Maytag® 24" Microfiltration Dishwashers

 PRODUCT SPECIFICATIONS & WARRANTY
INFORMATION SOURCES

IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER):

PHONE: 1-800-851-4605

FOR TECHNICAL INFORMATION AND SERVICE POINTERS:

www.servicematters.com

IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL
KitchenAid® and Maytag®
24" Microfiltration
Dishwashers
W11499711 Rev A