1. Which cloud model provides services for a specific organization or entity?

 a community cloud
 a private cloud
 a public cloud
 a hybrid cloud
Explanation: Private clouds are used to provide services and
applications to a specific organization and may be set up
within the private network of the organization or managed by
an outside organization.
hybrid cloud is made up of two or more clouds that are
connected via a single architecture.
2 . A small college wishes to deploy a learning management system (LMS) and is
looking for a hosted solution. Which type of cloud-based solution would help the
college to achieve the goal?
 virtual application stream
 Dropbox
 virtual desktop infrastructure
 Office 365
Explanation: The cloud-based virtual application stream, or
cloud-based applications, can provide on-demand software
application delivery to end users. In the case of LMS, when a
user needs to use the web-based service, the user will open a
client (web browser) to access the system. Minimal
application code is then forwarded to the client based on the
information the user needs.
3 . How does virtualization help with disaster recovery within a data center?
 support of live migration
 guarantee of power
 improvement of business practices
 supply of consistent air flow
Explanation: Live migration allows moving of one virtual server
to another virtual server that could be in a different location
that is some distance from the original data center.
4 . Which type of hypervisor would most likely be used in a data center?
 Type 1
 Hadoop
 Nexus
  Type 2
Explanation: The two type of hypervisors are Type 1 and Type 2.
Type 1 hypervisors are usually used on enterprise servers.
Enterprise servers rather than virtualized PCs are more likely
to be in a data center.
5 . A training company offers many application courses based on Windows. The
company is looking for a solution to provide a hands-on learning and practice
environment to remote learners. The goal is to provide a uniform learning
environment to all users. Which cloud-based solution would help the company to
achieve the goal?
 Office 365
 Google Drive
 virtual application stream
 virtual desktop infrastructure
Explanation: Virtual desktop infrastructure (VDI) can be used to
deploy entire desktop environments from a server in a data
center to clients. VDIs can be persistent, which provides the
user with a customizable image that is saved for future use, or
non-persistent, which reverts the image back to its initial state
when a user logs out.
6 . What is the main function of a hypervisor?
 It is software used to coordinate and prepare data for
analysis.
 It is used by ISPs to monitor cloud computing
resources.
 It is a device that synchronizes a group of sensors.
 It is a device that filters and checks security
credentials.
 It is used to create and manage multiple VM instances on a host
machine.
Explanation: A hypervisor is a key component of virtualization. A
hypervisor is often software-based and is used to create and
manage multiple VM instances.
7 . A software company has groups of developers located in different cities
around the world. The company is using a cloud-based development environment
so that all developers can access the same software development tools. Which
cloud service is used by the company?
 ITaaS
 IaaS
 SaaS
 PaaS
Explanation: With PaaS (platform as a service), a cloud provider
provides access to operating systems, development tools,
programming languages, and libraries used to develop, test,
and deliver applications.
8 . What is a difference between the functions of Cloud computing and
virtualization?
 Cloud computing provides services on web-based
access whereas virtualization provides services on
data access through virtualized Internet connections.
 Cloud computing separates the application from the hardware
whereas virtualization separates the OS from the underlying
hardware.
 Cloud computing utilizes data center technology
whereas virtualization is not used in data centers.
 Cloud computing requires hypervisor technology
whereas virtualization is a fault tolerance technology.
Explanation: Cloud computing separates the application from
the hardware. Virtualization separates the OS from the
underlying hardware. Virtualization is a typical component
within cloud computing. Virtualization is also widely used in
data centers. Although the implementation of virtualization
facilitates an easy server fault tolerance setup, it is not a fault
tolerance technology by design. The Internet connection from
a data center or service provider needs redundant physical
WAN connections to ISPs.
9 . Which type of Hypervisor is implemented when a user with a laptop running
the Mac OS installs a Windows virtual OS instance?
 type 2
 bare metal
 type 1
 virtual machine
Explanation: Type 2 hypervisors, also know as hosted
hypervisors, are installed on top of an existing operating
system, such as Mac OS, Windows, or Linux.
10 . A freelance reporter wishes to use a service that allows files to be accessed at
any time from any device. Whenever the reporter starts the laptop and connects
to the internet, the files stored on the laptop must be synchronized with the
service automatically. Which solution will meet the requirements?
 Office 365
 Exchange Online
  virtual desktop infrastructure
 Dropbox
Explanation: The service needed is a cloud-based storage
solution with automatic synchronization. Dropbox is an
example of such a solution. Office 365 provides cloud-based
applications. Exchange Online is a cloud-based email client. A
virtual desktop infrastructure provides a cloud-based virtual
desktop environment.
11 . An international civil engineering association has members from all over the
world. The research division of the association plans to have a cloud-based
service to share research ideas and to promote collaboration among members in
multiple divisions of the association. Which cloud model is suitable for them?
 community
 public
 hybrid
 private
Explanation: A community cloud is a cloud service created for
exclusive use by a specific community. The professional
association contains members from all over the world and
each of them works within the same organization.
12 . Which Cloud computing service would be best for an organization that does
not have the technical knowledge to host and maintain applications at their local
site?
 IaaS
 SaaS
 ITaaS
 PaaS
Explanation: Software as a Service (SaaS) allows a business to
host an application through a Cloud provider. The Cloud
provider manages access to the application and maintains the
application. The application can be utilized by any authorized
device with an Internet connection.
13 . Which is a characteristic of a Type 1 hypervisor?
 installed on an existing operating system
 does not require management console software
 best suited for consumers and not for an enterprise
environment
 installed directly on a server
Explanation: Type 1 hypervisors are installed directly on a server
and are known as “bare metal” solutions giving direct access
to hardware resources. They also require a management
console and are best suited for enterprise environments.
14 . Which statement describes a characteristic of cloud computing?
 Investment in new infrastructure is required in order
to access the cloud.
 Applications can be accessed over the Internet by individual users or
businesses using any device, anywhere in the world.
 Devices can connect to the Internet through existing
electrical wiring.
 A business can connect directly to the Internet
without the use of an ISP.
Explanation: Cloud computing allows users to access
applications, back up and store files, and perform tasks
without needing additional software or servers. Cloud users
access resources through subscription-based or pay-per-use
services, in real time, using nothing more than a web browser.
15 . A technician needs to use an application that is not supported by Windows
operating systems on the PC. How can the technician make this application run
on the PC?
 Create a virtual machine with an operating system that supports the
application.
 Install the application in safe mode.
 Use the Windows Compatibility mode.
 Install the application with elevated permissions as
administrator.
Explanation: Windows Compatibility mode will only allow an
application to run as long as it is supported by the Windows
operating system. The application cannot be installed if the
operating system does not support it. It is necessary in this
case to create a virtual machine with an operating system, as
the guest OS, that supports the application.
16 . Which technology automatically and rapidly re-configures network
topologies to achieve flexible and responsive networks?
 hosted hypervisor
 software-defined networking
 infrastructure as a service
 hybrid cloud computing
Explanation: Software-defined networking automatically and
rapidly re-configures networking topologies to achieve flexible
and responsive networks. Hybrid cloud computing consists of
two cloud types connected through a single architecture.
Infrastructure provides organizations access to network
equipment, virtualized network services, storage, software,
and supporting network infrastructure. A hosted hypervisor is
operating system-based software used on a host computer to
create and manage virtual machines.
17 . What technology allows users to access data anywhere and at any time?
 virtualization
 data analytics
 micromarketing
 Cloud computing
Explanation: Cloud computing allows organizations to eliminate
the need for on-site IT equipment, maintenance, and
management. Cloud computing allows organizations to expand
their services or capabilities while avoiding the increased
costs of energy and space.
18 . Every time a user turns on the computer in the morning, the user hears a
loud clicking noise. Which device should the technician check first?
 RAM
 sound card
 hard drive
 internal speaker
Explanation: If a hard drive makes repeated clicking or tapping
sounds when the computer is idle, the hard drive is failing.
Make a backup and replace the drive as soon as possible.
Invalid boot disk errors and files that suddenly will not open
are symptoms of hard drive issues.
19 . When a co-worker steps into another office, the co-worker notices that the
computer is making a loud clicking noise and asks about it. The technician is
contacted to investigate. Which device should the technician check first?
 monitor
 internal speaker
 hard drive
 sound card
Explanation: If a hard drive makes repeated clicking or tapping
sounds when the computer is idle, the hard drive is failing.
Make a backup and replace the drive as soon as possible.
Invalid boot disk errors and files that suddenly will not open
are symptoms of hard drive issues.
20 . While a technician is installing a printer, the technician hears a loud clicking
noise. Which device should the technician check first?
 RAM
 power supply
 motherboard
 hard drive
Explanation: If a hard drive makes repeated clicking or tapping
sounds when the computer is idle, the hard drive is failing.
Make a backup and replace the drive as soon as possible.
Invalid boot disk errors and files that suddenly will not open
are symptoms of hard drive issues.
21 . Which is a characteristic of a Type 2 hypervisor?
 best suited for enterprise environments
 installs directly on hardware
 does not require management console software
 has direct access to server hardware resources
Explanation: Type 2 hypervisors are hosted on an underlaying
operating system and are best suited for consumer
applications and those experimenting with virtualization.
Unlike Type 1 hypervisors, Type 2 hypervisors do not require a
management console and do not have direct access to
hardware.
22 . While working in a computer training room, the technician notices that one
computer emits a loud clicking noise. Which device should the technician check
first?
 sound card
 hard drive
 internal speaker
 RAM
Explanation: If a hard drive makes repeated clicking or tapping
sounds when the computer is idle, the hard drive is failing.
Make a backup and replace the drive as soon as possible.
Invalid boot disk errors and files that suddenly will not open
are symptoms of hard drive issues.
23 . True or False.
Cloud computing and virtualization are different terms that refer to the same
thing.
 true
 false
Explanation: False. Although the terms cloud computing and
virtualization are often used interchangeably, they actually
mean two different things. Virtualization is a component within
cloud computing that separates the operating systems from
the underlying hardware, whereas cloud computing separates
the application from the hardware.
24. When a user turns on a workstation, the screen displays an “Invalid Boot
Disk” error. The user calls the help desk. Which device should the technician
check first?
 power supply
 hard drive
 internal speaker
 sound card
Explanation: If a hard drive makes repeated clicking or tapping
sounds when the computer is idle, the hard drive is failing.
Make a backup and replace the drive as soon as possible.
Invalid boot disk errors and files that suddenly will not open
are symptoms of hard drive issues.