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GL BAJAJ INSTITUTE OF TECHNOLOGY & MANAGEMENT
GREATER NOIDA MBA-I SEM QUESTION BANK Subject Name-Business Communication Subject Code-…KBM 107
SHORT QUESTIONS:
1 What do you mean by communication?
2 What is noise in communication? 3 Define Written Communication. 4 What is Conversation Control? 5 What is the purpose of Report? 6 Define Visual Aids. 7 How is meeting planned? 8 Define Business Etiquettes. 9 Write in brief about Teleconferencing. 10 What is the purpose of sending SMS 11 Define Business Communication. 12 List any five roles of Communication in any organization. 13 What do you mean by Body Language? 14 Define Para Language? 15 What are Persuasive Letters? 16 Write any two elements of presentation. 17 Define E-mail. 18 What is Circular? 19 What is meant by Teleconferencing ? 20 Write the role of Coherence in Communication. 21 Define the term business communication. 22 Enumerate the difference between code and content. 23 Describe the role of clarity and brevity in written communication. 24 Discuss electronic writing with at least one example. 25 Ascertain the factors responsible for audience analysis in any presentation 26 Examine the difference between positive and negative messages. 27 Explore the importance writing CVs in employment communication. 28 Analyse two do's of group discussion. 29 Explain how agenda can play a major role in planning in meeting. 30 Examine the role of the following: 1. Teleconference 2. Video Conference LONG ANSWER QUESTIONS:
1 State the elements of Communication process.
2 Differentiate between Oral and Written Communication. 3 What is business letter? Describe the qualities of a good business letter. 4 Describe the role of internet for a business enterprise with example 5 Communication is life blood of an organisation. Explain. 6 Write an explanatory note on business to business enterprise. 7 Discuss the Common barriers to effective communication in an organization. 8 What do you mean by writing skills? Why should be familiar words used for effective writing? 9 How do non verbal communication add meaning to message conveyed? 10 Discuss various kinds of business letters. 11 Elaborate the need for audio-visual aids in an Organization. 12 Give sample format of drafting CV’s. 13 Explain the purpose and importance of meeting in modern org. 14 Explain the business etiquette of introducing yourself & others. 15 “Communication is sharing of understanding”, Discuss this and bring out the process of communication. 16 Explain the main barrier to organizational communication. 17 What steps are involved in making a good presentation? Explain 18 Explain the principles of successful oral communication. What is conversation control? 19 A group discussion is used as part of process of selection and elimination. “Explain the traits relevant for effective group discussion 20 Summarize the impacts of technological advancement on Business Communication 21 What do you mean by Internet? What are its uses and its barriers? 22 How to prepare agenda for meetings? Describe the various purposes for which meetings are held? What is a successful meeting? 23 Draft a letter to the Calico Mills, Ahmedabad, requesting them to appoint you their sole agents for their Caliber suiting’s for Uttar Pradesh. Include in your letter all those details which you think will induce them to give you the agency. 24 What are essential characteristics of a business report? What are the different types of reports? Write a brief note on each of them.