2023 Malaysian Beverage Report - Final - 20230905
2023 Malaysian Beverage Report - Final - 20230905
Beverage Report
2023.09
[Index]
I. Market Overview 1
1. Local Brands 11
2. Imported Brands 15
3. Korean Brands 18
1. Distribution Channel 24
3. Labelling Requirements 41
4. Halal Certification 45
1. SWOT Analysis 48
I. Market Overview
➢ Malaysian beverage market size was valued at 9,481 billion MYR(2.64 billion litres)
in Q4 2022.
• The market is segmented into five main categories: packaged water, milk,
➢ Coffee and tea market size was 3382.8 million MYR in 2022, in which the sales
➢ Packaged water market size was 930.2 million MYR in 2022, in which the sales
➢ Milk market size was 2249.9 million MYR in 2022, in which the sales performance
➢ Carbonates market size was 2037.7 million MYR in 2022, in which the sales
➢ Juice market size is 880.4 million MYR in 2022, in which the sales performance
➢ The key drivers of growth in the Malaysian beverage market are increasing wealth
• From 2023 to 2026, the size of the Malaysian beverage market is anticipated to
➢ Coffee and tea are expected to reach sales of MYR 4,099 million by the year 2026.
➢ Drinking water and juice are expected to reach sales of MYR 2,404.5 million by
2026, driven by the consumer demand for organic and healthy beverages.
• To stand out in the competitive Malaysian beverage market, brands create unique
➢ Local products have shorter shelf-life, cheaper in price and has more size variations
➢ The three main offline channels for beverages in Malaysia are hypermarkets,
• The Food Act 1983 and the Food Regulations 1985 are the two main pieces of
➢ Labels for beverages sold in Malaysia must be in Bahasa Malaysia or English and
➢ Certain types of claims are allowed on food labels, such as nutrient content claims,
➢ Halal products are those that meet Islamic dietary requirements and are safe for
consumption.
that want to reach the Muslim market in Malysia and other countries.
➢ Foreign certifying bodies can also be accredited by JAKIM to certify Halal products.
population, low price items from China and Thailand, but there are also a number
Convenience Stores
acholic and non- alcoholic. This report focuses on non- alcoholic beverages. Non-alcoholic
beverages are comprised of water, milk, carbonated drinks, juice, and hot drinks. Hot drinks
➢ As one of the most important industries that satisfy daily human necessities,
beverage industry has witnessed a surge in market share. As a result, more and more
players, particularly in the Malaysian beverage business, want to engage with this
lucrative area. As a matter of fact, the Malaysian beverage market size was valued
and local players. The major players in the market include Coca-Cola, Pepsi, Nestlé, and
F&N. These players are investing heavily in research and development, marketing, and
The future of the Malaysian beverage market looks promising, with strong growth
prospects in the coming years. The market is expected to be driven by a number of factors,
including rising incomes, increasing urbanization, and growing demand for healthy and
innovative beverages.
Acknowledging the prospects, this article provides a brief overview of the Malaysian
beverage industry such as information regarding the market trends, features, and
competitive level.
1
<Table I-1> Beverage characteristics by type.
Type Characteristics
• Packaged • World’s most consumed beverage
water • Different forms in the market such as spring, purified, and
mineral water
• Essential for staying hydrated, which is important for overall
health and well-being
• Milk • Milk is an excellent source of calcium and other essential
nutrients.
• Sources of milk and milk products include cows, sheep,
camels, goats, and many others.
• Three major types of milk beverages are normal milk,
flavoured milk, and powder milk.
• Carbonated • Carbonated beverages are drinks that contain dissolved CO2
drinks • Improves digestion and helps constipation
• Excessive intake of carbonated drinks could cause tooth decay
or discoloration
• Linked to obesity, type II diabetes, weight gain, fatty liver
disease and increased risk of heart disease
• Juice • Made from the extraction or pressing of the natural liquid
contained in fruit and vegetables
• Provides nutrients such as carotenoids, polyphenols, and vitamin
c that offer health benefits
• Consuming too much juice leads to high levels of fructose
intake, which is linked to high blood sugar, weight gain, and an
increased risk of type ii diabetes.
Coffee • Has a stimulating effect on humans due to its caffeine content
• Moderate intake could enhance weight loss, cognitive function,
and alertness.
• Excessive consumption can cause insomnia, anxiety, agitation,
stomach upset, nausea or vomiting, and increased heart rate
Tea • Stimulating effect due to its caffeine content but lower than that
of coffee
• Infusions and decoctions of the leaves, bark, and roots of other
plants are commonly known as herbal or medicinal teas
• Contains antioxidants, which help cleanse the body of toxins
and boost the immune system
• Excess consumption could lead to reduced mineral absorption,
increased anxiety, nausea and disrupts sleep cycle
*Source: www.javatpoint.com; hsph.harvard.edu; www.sciencedirect.com
2
There is an increased awareness of the importance of drinking clean water because it is vital
for human wellbeing. Malaysians also are becoming more aware of the importance of drinking
clean water, and they are increasingly turning to bottled water as a safe and convenient option.
Milk is an important source of calcium and protein for Malaysians but only half of the country’s
demand are met by local production. Malaysians commonly consumed in the morning and
before bed. Besides consumption as beverage, milk is also used in many Malaysian dishes,
such as teh tarik (tea), laksa (spicy noodle soup), and roti canai (flatbread).
Malaysians most commonly consume carbonated drinks during meals or as a snack. Despite
being associated with several health issues, carbonated drinks are consumed by people of all
ages in Malaysia, especially during festive seasons. Also, the demand for healthier carbonated
drinks is increasing. Malaysian consumers are becoming more health-conscious, and they are
progressively looking for carbonated drinks that are lower in sugar and calories. This has led
to the introduction of a number of new carbonated drinks such as Coke Zero and Sprite Zero.
Juice is popular in Malaysia because it is seen as a healthy and refreshing drink. It is a good
Coffee and tea drinking has been a part of Malaysian culture for centuries, but the trend in
Malaysia has been evolving in recent years. In the past, Malaysians typically drank coffee or
tea at kopitiams, which are traditional coffee shops that serve simple, no-frills coffee. However,
in recent years, there has been a growing trend towards specialty coffee/ tea shops that offer
more unique and artisanal coffee drinks. The growing popularity of social media has exposed
Malaysians to different hot drinks cultures from around the world. Ready-to-drink and instant
coffee and tea products have gained improved sales in recent times.
According to a report by the Malaysian Ministry of International Trade and Industry, the
beverage industry in Malaysia was valued at RM 24.2 billion in 2019 (including alcoholic
3
drinks). However, the Malaysian market size of beverage reduced in 2020 and 2021 mostly due
the Covid-19 pandemic. Subsequently, the reopening of the markets in 2022 increased the sales
Coffee, and tea are the most popular beverage product in Malaysia, accounting for a significant
share of the market. However, the trend towards healthier lifestyles has led to an increasing
demand for natural and low-sugar drinks such as fruit juices and packaged water. Milk sales in
Malaysia showed steady increase from 2018 to 2022, with year over year growth (21/22) of
5.34%. Despite reduction in sales of carbonated drinks from 2018 to 2021, it recorded the
highest growth in 2022 (13.27%) compared with other types of beverages. Overall, the
beverage market is expected to sustain its uptrend in the coming years, driven by the changing
awareness.1
1
Global Data (https://www.globaldata.com/store/report/malaysia-beverages-consumption-
market-analysis/)
4
II. Market Potential and Trend
1. Growth Drivers and Trends
The economy of Malaysia has developed significantly over the last decades and the
inevitably had some impacts on demand for food and beverage products. Malaysia
is a country which combines various cultures and these affect the market for
beverage products.
One of the most important cultural influences is religion; while the country is multi-
Malaysian food and beverage industry. Another noteworthy point is the higher
tendency for Indians to vegan (19%) diets compared to the other races. Besides that,
Diets such as less salt (46%), less sugar (45%), low oil (35%) and low fat (36%) are
among the most common preferences exercised by the Malaysian consumer, with
baby boomers (those aged 57 and above) showing the highest tendencies towards
these diet/ lifestyles. This indicates that they place more importance on their health
5
<Table II-1> Diet preference among different races and generations in Malaysia.
Note: Gen Z = 0-16 years old, Millennials = 17-37 years old, Gen X = 38-57
years old, Baby Boomers = 58-71 years old
*Source: https://www.oppotus.com/revealing-malaysias-food-trends/
The diverse nature of Malaysia also affects the range of festivals and holidays.
• Ramadan and Eid (Hari Raya Aidil Fitri in Malaysian). As a majority Muslim
holiday. Eid comes after the month of dawn to dusk fasting that is Ramadan. During
Ramadan, Muslim Malays are not allowed to eat or drink during the day. However,
• Chinese New Year. A key festival for the Chinese population and a two-day
• Finally, Wesak is an important festival for the Buddhist population, and Christmas
6
➢ Increased health concerns
With increased consumption of readily available food and less active lifestyles,
there has been an increase in weight related issues in Malaysia in recent years.
Almost 1/5th of the population is currently obese, and this is expected to increase
*Source: codeblue.galencentre.org/2023/03/03/report-41-of-malaysias-adults-will-
be-obese-by-2035/
This has led to and increased focus on diet, with over half of consumers saying they
actively monitor what they eat/ drink. In this context, increased attention is being
paid by consumers to food label. Diets such as less salt (46%), less sugar (45%),
low oil (35%) and low fat (36%) are among the most common preferences exercised
7
<Figure II-2> Malaysians preference towards different diets.
*Source: https://www.oppotus.com/revealing-malaysias-food-trends/
The shift of consumer behaviour has boosted the demand in organic, functional and
healthy beverages, such as low calorie, sugar-free, and herbal beverage products.
The government also took some initiatives, such as introducing a sugar tax.
Another noteworthy point is the higher tendency for Indians to eat less meat (26%)
and vegan (19%) diets compared to the other races. Besides that, Chinese
With the increases in wealth, consumers – particularly the middle and upper class–
have increased disposable income in recent years and had a positive outlook
regarding future spending. The methods of shopping have evolved along with the
8
consumer spending, with modern supermarkets and hypermarkets growing in
popularity at the expense of more traditional outlets (though the latter still account
for a bit over 50% of food distribution at national level). Higher end grocery stores
have also increased in popularity among some consumers. Despite the fact in person
programmes have become popular among Malaysians, largely for the perceived
assurance they provide. Fast food service is growing in popularity among middle
income consumers.
Euromonitor stated that the market for beverages in Malaysia is projected to reach 11,961.50
million MYR in 2026, growing at a CAGR of 4.42% between 2023 and 2026. Euromonitor
also forecasted highest compound annual growth rate (CAGR) of 6.70% for still packaged
water from the year 2023 to 2026. It was followed by milk and carbonated drinks with CAGR
of 4.67% and 4.43% respectively. The sales performance of coffee and tea are expected to reach
MYR 4,099 million by the year 2026. The consumer demand in organic and healthy beverages
are expected to increase the sales of drinking water and juice up to a total of MYR 2,404.5
million by 2026.
9
<Figure II-3> Forecasted market size of Malaysian beverage industry.
14,000
Sales performance (MYR million)
12,000
10,000
8,000
6,000
4,000
2,000
0
2023 2024 2025 2026
Coffee and tea Still packaged water Milk Carbonates Juice
*Source: Juice in Malaysia, Drinking Milk products in Malaysia, Hot Drinks in Malaysia,
Bottled Water in Malaysia, Carbonates in Malaysia (Euromonitor, 2023.06.)
brands tend to have unique identity for their products. The products are usually assimilated
towards the local taste buds to gain more loyal customers. some of the key differences between
Ingredients: Imported beverages often contain ingredients that are not locally available, such
as certain fruits or herbs. Local beverages, on the other hand, are typically made with
Flavour: Imported beverages often have flavours that are not commonly found in Malaysian
cuisine. Local beverages, on the other hand, are typically flavoured with traditional Malaysian
ingredients.
Price: Imported beverages are typically more expensive than local beverages. This is due to
the cost of importing the ingredients and the fact that imported brands often have a higher brand
value.
10
The following lists highlights some of the best-selling beverages ranging from local to imported
products.
1. Local Manufacturer
Yarra UHT
Chocolate Milk Kurma Milk Yogurt Drinks
Strawberry Milk
1000g (RM 7.15)
700g (RM 8.90) 700g (RM 5.80) 1000g (RM 7.15)
568g (RM 5.80)
200g (RM 2.80) 200g (RM 2.40) 200g (RM 1.35)
200g (RM 2.40)
*Source: https://www.farmfresh.com.my/
11
➢ Accounts for 10.1% of Malaysian
hot drinks market
➢ Have own research centre to conduct
R&D to improve quality of products
➢ Commits to producing wellness
beverage that suits Malaysian
lifestyle
Per’l Oligo
Kacip Fatimah instant mix 240 mL can
(RM 18.00/ 20 sachet) (RM 2.65)
Kacip Fatimah & collagen/ yuzu drink Instant chocolate mix
(RM 3.30) (RM12.86/ 15 sachets)
*Source: www.powerroot.com
12
➢ Retail market share up to 6.5%
and 15.1% in juice and plant-
based milk respectively
➢ Facilitates health trend by
introducing less sugar and no
sugar variations of their
products
Established 1942 (Malaysian
Brand name: Yeo’s
year: subsidiary)
Company Yeo Hiap Seng (Malaysia) Sdn Country of
Singapore and China
name: Bhd origin:
Website: www.yeos.com.my Product: Soy milk, juice, and tea
Selected product range
Soybean, brown
Iced lemon tea &
sugar soymilk & Coconut juice Chrysanthemum Tea
jasmine green tea
black soy milk
250mL (RM 1.00) 250mL (RM 1.00)
250mL (RM 1.15)
300mL (RM 1.40) 300mL (RM 2.96) 300mL (RM 1.39)
300mL (RM 1.40)
350mL (RM 1.70) 500mL (RM 5.90) 350mL (RM 1.60)
380mL (RM 1.80)
1000mL (RM 3.10) 1000mL (RM 2.69)
1000mL (RM 3.50)
1500mL (RM 5.20) 1500mL (RM 4.85)
13
➢ Number 1 ranked company in soft
drinks in Malaysia and 2nd in dairy
products
➢ In 2022, market share of soft drinks
was 26.8%
➢ Has 3 dairy plants, 3 beverage plants,
2 bottled water plants, and 1
packaged food plant
1961 (Malaysian
Brand name: Fraser & Neave Established year:
Subsidiary)
Company Fraser & Neave Holdings
Country of origin: Singapore
name: BHD
Juice, carbonated
Website: https://www.fn.com.my/ Product: drinks, energy drinks,
bottled water, and tea
Selected product range
14
2. Imported Brands
➢ Specialises in craft
brewed premium soft
drinks
➢ In March 2018, the
company entered into a
partnership with
PepsiCo to ease global
distribution
Established
Brand name: Bundaberg 1960
year:
Bundaberg Brewed Drinks Pty Country of
Company name: Australia
Ltd origin:
Website: http://bundaberg.com/ Product: Soft drinks
Selected product range
15
➢ Source of water comes from
Cachat Spring in the French Alps
➢ The water is naturally filters
through layers of protected
underground rock for over 15
years
➢ Contains naturally occurring
electrolytes and minerals
Brand name: Evian Established year: 1859
Company
Danone Group Country of origin: France
name:
https://www.danone.com/bran
Website: Product: Bottled water
ds/waters/evian.html
Selected product range
16
➢ No added preservatives and sugar
➢ Sweetness purely comes from natural
honey
17
3. Korean Brands
OKF farmers aloe OKF rice milk OKF watermelon OKF sparkling
(sugar free) (sugar free) sparkling water series
500mL (RM 5.20)
500mL (RM 7.20) 500mL (RM 7.00) 350mL (RM 4.55)
1500mL (RM 10.60)
18
➢ Sales growth of 10.48% in the year 2022
➢ 2022 revenue was KRW 1.27 trillion
Brand
Binggrae Established year: 1967
name:
11-12F, B Building, 19,
Seosomun-ro 11-gil, Jung-gu
Company
Binggrae Co., Ltd. Headquarters: (Jeong-dong 34-5,
name:
Baejaejeong-dong Building),
Seoul
Website: https://www.bing.co.kr/en/ Product: Milk products
Selected product range
19
➢ Overseas exports to 70 countries
➢ KRW 2.51 trillion sales as of December 2021
Lotte Cantata range Aloe vera juice Sugar free aloe vera juice
275mL 1500mL 1500mL
(RM 10.90) (RM 10.39) (RM 10.39)
*Source: https://company.lottechilsung.co.kr/eng/main/index.do
20
➢ Utilizes various distribution channels such
as café, bakery, hotels, restaurants,
convenience stores, and
hypermarkets/supermarkets
TEAZEN buckwheat tea TEAZEN green tea latte TEAZEN chrysanthemum tea
RM 30.00 RM 20.00 RM 23.00
*Source: http://teazen.co.kr/
21
- Continuous R&D in producing
products to improve health of
consumers
Brand name: Kwangdong Established year: 1963
Gasan Building, 85
Company Kwang Dong Pharmaceutical
Headquarters: Seochojungang-ro,
name: Co., Ltd.
Seocho-gu, Seoul
http://eng.ekdp.com/main/main. Health and functional
Website: Product:
asp beverages
Selected product range
Kwangdong Vita500 Kwangdong corn silk tea Kwandong oriental raisin tea
500mL (RM 8.95) 500mL (RM 9.50)
100mL (RM 4.00)
1500mL (RM 17.50) 1500mL (RM 17.50)
*Source: http://eng.ekdp.com/main/main.asp
22
➢ Used to be part of Korea Yakult
Corporation
➢ Owns several patents such as A
beverage of Fermented Buckwheat and
Its Manufacturing Process” and “Tea
Beverage Using Alkaline Water and Its
Manufacturing Method” as well as “An
Alginic Acid Bead Beverage and Its
Manufacturing Method.”
Brand Established
Paldo 2012
name: year:
Company 577, Gangnam-Daero,
Paldo Food Headquarters:
name: Seocho-Gu, Seoul
Website: http://www.paldofood.com/ Product: Soft drinks
Selected product range
23
IV. Market Access and Entry
1. Distribution Channel
Retail channels have already seen a strong showing in 2022 and value sales should continue to
see strong growth in 2023, seeing a full return to pre-pandemic level. In Malaysia, there are
three main offline channels involved in beverage industry; Hypermarkets, supermarkets, and
convenience stores. Other offline channels include, traditional groceries, restaurants, gas
stations, drink specialists, pharmacies, vending machines, and bars. Online channel, also
known as e-commerce has gained stronghold within Malaysian market during Covid-19, but is
projected to register slower growth compared to the dynamism of the pandemic years.
Supermarkets and hypermarkets: Supermarkets and hypermarkets are the largest distribution
channel for beverages in Malaysia. They offer a wide range of products from a variety of brands.
Convenience stores: Convenience stores are another important distribution channel for
beverages in Malaysia. They are located in convenient locations, and they offer a limited range
For Korean exporters that are planning to enter the Malaysian market, hypermarkets,
supermarkets, convenience stores, and e-commerce are highly recommended. Thus, this report
summarizes some of the top companies in each of these distribution channels along with their
24
Hypermarkets
Beverage
display status
Highlighted
products
Beverage
display
status
Highlighted
products
Econsave coffee
Econsave chocolate Econsave mineral water
premix (Tongkat Ali
malt drink (6L)
and Kacip Fatimah)
RM 13.90 RM 6.50 RM 12.50
*Source: Field survey
26
Company name: Mydin Established year: 1957
Market share: 16.9% Number of stores: 61
Main store address: 58, Jalan Tun Perak, City Centre,
50050 Kuala Lumpur
Phone number: 03-2072 7378
Homepage address: www.mydin.com.my
Store view
Beverage
display
status
Highlighted
products
27
Established
Company name: AEON Big
year: 2012
Number of
Market share:14.7%
stores: 21
Main store address: 3rd Floor, AEON Taman
Maluri Shopping Centre, Jalan Jejaka, Taman
Maluri, Cheras, 55100 Kuala Lumpur
Phone number: 1300-80-2366
Homepage address: https://aeonbig.com.my/
Store view
Beverage
display status
Highlighted
products
Big Value drinking Big Value premix Nestle Milo Malt
water (600mL) cereal drink drink (1kg)
RM 0.45 RM 10.20 RM 24.60
*Source: Field survey
28
Supermarkets
Beverage
display status
Highlighted
products
Caffe Bene pouch fruit Drinkable Konjac
Woongjin Tealight
juice Jelly
RM 6.90 RM 3.50 RM 6.50
*Source: Field survey
29
Company name:
Established year: 2004
Village Grocer
Market share: 14.4% Number of stores: 29
Main store address: D-1-5, Sunway Nexis, No. 1,
Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya,
Selangor
Phone number: 03-6143 1366
Homepage address: https://villagegrocer.com.my/
Store view
Beverage
display
status
Highlighted
products
Homesoy soya milk F&N Seasons drink
Spritzer mineral water 6L
250mL 250mL
RM 1.30 RM 1.10 RM 8.20
*Source: Field survey
30
Company name: Giant
Established year: 1944
Supermarket
Market share: 3.0% Number of stores: 40
Main store address: Lot 13793 & 13796, Jalan
Changkat Permata, Taman Permata, 53300 Kuala
Lumpur
Phone number: 03-4106 7461
Homepage address: https://www.giant.com.my/
Store view
Beverage
display
status
Highlighted
products
GIANT flavoured
GIANT drinking water GIANT milk tea 3 in 1
yoghurt drink
1500mL premix
750mL
RM 2.90 RM 0.80 RM 7.55
*Source: Field survey
31
Convenience stores
Company name: 7-
Established year: 1984
Eleven
Market share: 17.3% Number of stores: 2,400
Main store address: Level 3A, Podium Block, Plaza Berjaya, No. 12,
Jalan Imbi, 55100 Kuala Lumpur, Malaysia.
Phone number: 03-2142 1136
Homepage address: https://www.7eleven.com.my/
Store view
Beverage display
status
Highlighted products
32
Company name: KK Super Mart Established year: 2001
Market share: 4.7% Number of stores: 700
Main store address: T6-01-03, Tower 6, Maju Link, Jalan Lingkaran Tengah
2, Bandar Tasik Selatan, 57000 Kuala Lumpur.
Phone number: 03-90573308
Homepage address: https://kkgroup.my/
Store view
Beverage
display status
Highlighted
products
33
Established
Company name: myNews.com
year: 1997
Number of
Market share: 2.9%
stores: 530+
Main store address: Lot No. 3, Jalan Teknologi
3/1, Taman Sains Selangor 1, Seksyen 3, PJU 5,
Kota Damansara, 47810 Petaling Jaya, Selangor,
Malaysia.
Phone number: 03-6158 6000
Homepage address: https://www.mynews.com.my/
Store view
Beverage
display
status
Highlighted
products
Ali Café
Wonderbrew kombucha
hotserved cup 100Plus 1500mL
250mL
30g
RM 2.60 RM 3.29 RM 10.00
*Source: Field survey
34
Company name: Family
Established year: 2016
Mart
Market share: 2.1% Number of stores: 360
Main store address: Lot G-01, Ground Floor, Wisma
Lim Foo Yong, 86, Jalan Raja Chulan, 50200 Wilayah
Persekutuan, Federal Territory of Kuala Lumpur
Phone number: 03-2856 7738
Homepage address: https://www.familymart.com.my/
Store view
Beverage
display
status
Highlighted
products
35
E-commerce
Retail via e-commerce is set to continue recording strong and steady growth over the forecast
period. E-commerce saw tremendous growth in the last few years of the review period, but
especially during the height of the pandemic. While the older generation are returning to their
old habits of shopping in physical outlets now that COVID-19 fears are subsiding, the silver
lining for e-commerce lies in the increasing reliance on online shopping among the younger
generation. These younger consumers have grown up shopping online and therefore will likely
continue to support e-commerce sales in the forecast period. Another factor that is likely to
drive growth is the accelerating shift towards cashless payments, with the majority of the
population now using cashless payments at least on a semi-frequent basis, thereby making e-
Shopee and Lazada continued to dominate retail e-commerce in Malaysia in 2022 with their
easy-to-use features attracting a large volume of local and international sellers looking to list
their products on their platforms. Shopee and Lazada’s free shipping and discount vouchers
also continue to attract shoppers to purchase products from their marketplaces. Apart from this,
regular sales and promotions such as “9.9”, “10.10”, “11.11” deals, “payday” deals and
festivities deal, coupled with their strong marketing campaigns on social media are some of the
key factors that have helped keep Shopee and Lazada at the top of the rankings. Furthermore,
both applications provide reviews from past buyers which helps consumers to make purchase
decisions.
36
Company name:
Established year: 2015
Shopee marketplace
Areas served: Indonesia,
Malaysia, Philippines,
Market share: 37.9% Singapore, Thailand, Vietnam,
Taiwan, Brazil, Chile,
Colombia, and Mexico
Malaysian headquarters: Level 25, South Point Tower,
Lingkaran Syed Putra, Mid Valley City, 59200 Kuala
Lumpur
Phone number: 03-2777 9222
Homepage address: https://shopee.com.my/
User interface
Marketing
Shopee Rahmah
Brand ambassador Shopping day campaign
sales
*Source: https://shopee.com.my/
37
Company name: Lazada
Established year: 2012
marketplace
Areas served: Southeast Asia,
except Laos, Cambodia,
Market share: 17.5%
Brunei, Myanmar and East
Timor
Malaysian headquarters: Unit G-1, UOA Corporate Tower,
Avenue 10 Wilayah Persekutuan, 8, Jalan Kerinchi, Bangsar
South, 59200 Kuala Lumpur, Federal Territory of Kuala
Lumpur
Phone number: 03-2174 1717
Homepage address: https://www.lazada.com.my/
User interface
Marketing
38
2. Legislation and Regulations
All food and beverage consignments are subject to random checking and sampling at the
28 entry points throughout Malaysia to ensure food items imported into the country are
safe and comply with the prescribed standards and regulations. The general steps which
must be followed for importing goods into Malaysia are set out in the following figure.
The two main pieces of legislation which regulated food in Malaysia are:
39
It should be noted that both pieces of legislation have been amended several times since
their original introductions (and may also be further updated going forward). Both of these
legislations are administered by the Food Safety and Quality Division (FSQD) of the
also has an important role as it develops and promotes food standards. An overview of the
1. Preliminary matters,
which essentially contains definitions
The Food Regulations acts as supporting
of basic concepts such as food, label,
piece for the Food Act. The regulations are
and etc.
divided into 11 parts:
2. Administration and enforcement of
➢ Parts 1 to 3, cover definitions, warranty
the act
and procedures for taking samples
3. Offences and Evidence, which
➢ Part 4 covers labelling requirements.
effectively includes provisions that
protect consumers against unsafe
➢ Part 5 covers food additives and
/adulterated food, false labelling and
nutrient supplements
misleading advertisement.
➢ Part 6 covers packaging for food
4. Importation, warranties and
defences, which provides certain
➢ Part 7 covers incidental contaminants
possibilities for food to be imported if
not fully compliant with certain
➢ Part 8 covers the aforementioned
requirements (e.g., labelling,
standards and labelling requirements
processing) at entry but the necessary
by product for over 350 product types
actions will be taken to make it
compliant. It also includes the
➢ The parts 9, 10 and 11 cover standards
requirement of a written statement
for water and miscellaneous provisions
confirming compliance with the Act for
any distributor or dealer of food.
5. Miscellaneous provisions
*Source:http://fsq.moh.gov.my/v6/xs/page.php?id=72;http://fsq.moh.gov.my/v6/xs/page.p
hp?id=323
40
3. Labelling Requirements
Labelling for imported food may be in Bahasa Malaysian or English. • All information on
the label should be clear. • Unless otherwise stated, all particulars on the label should be
written in a font no smaller than 10 point; and there should be equal prominence with other
information provided on the package. If the package is so small that this is not possible,
they must be of the largest practicable size and not smaller than 2 point. • All lettering must
appear in a colour that strongly contrasts with its background so that it is clear and legible.
• Labels should be legible and durably marked; either on the packaging material itself or
on a label which is permanently attached to the packaging material. A label may be placed
inside the package if (1) the package is made of transparent material and (2) the food in the
package is not ready for direct consumption (or if it is, there is separate interior wrapping
so that it is not in contact with the label). • Every word shall be either (1) all in capitals; (2)
all in lower case letters or (3) in lower case letters with an initial capital letter. An exception
41
The appropriate designation of ingredients
shall be listed in descending order of
Ingredients
proportion by weight (except where the
food consists of just one ingredient)
A statement indicating a food may cause
hypersensitivity. This includes: a) cereal
containing gluten, including wheat, rye,
barley, and oat;
• nut and nut product, including peanut and
Hyposensitivity statements
soybean;
• fish and fish products;
• milk and milk products (including
lactose); and
• egg and egg products.
In the case the food contains these: a
statement as to the presence in the food of
such edible fat, edible oil or both, together
Presence of edible oil/fat statement
with the common name of the animal or
vegetable from which the fat or oil was
derived.
In the case a food contains these: a
statement as to the presence of such food
additives - "contains permitted (state type
of the relevant food additive)". For
Food additives statement
colouring or flavouring substances, it is
sufficient to state the common name or the
appropriate designation of that food
additive rather than the chemical name.
Minimum net weight or volume. In the
Weight/volume case a food is packed in liquid, the
minimum drained weight.
For imported foods, two names / addresses
are needed:
1. That of the manufacturer, packer or
owner of the rights of manufacture,
Name and address; origin
or their representative.
2. That of the importer in Malaysia.
The country of origin of the food should
also be stated.
One of the following dates must appear on
packaging in a bold non-serif, minimum
6-point font:
• EXPIRY DATE or EXP DATE
• USE BY
Date marking
• CONSUME BY or CONS BY
• BEST BEFORE or BEST BEF
It must be permanently marked or
embossed on the package. If the validity of
the date marking is dependent on storage,
42
directions for storage must also be
included.
Compulsory for the following foods:
prepared cereal foods, bread, milk and
powdered milk, canned meat, canned fish,
canned vegetable, canned fruit, fruit juices,
salad dressing, mayonnaise, soft drinks,
soya bean milk, and soya bean drinks.
Information to provide as follows (per
100g or 100ml):
Nutritional labelling • Energy in Kcal or KJ*
• Protein (grams)
• Carbohydrates (grams)
• Fat (grams)
• (ready to drink beverages only) sugar
• (if claim made on amount or type of fatty
acid) amounts of saturated,
monounsaturated, polyunsaturated and
trans-fatty acids
Note: Energy should be calculated using the following conversion factors: Carbohydrates
4kcal/g (17 kJ); Protein 4kcal/g (17 kJ); Fat 9kcal/g (37 kJ); Alcohol (Ethanol) 7kcal/g (29
kJ); Organic acid 3kcal/g (13 kJ); Dietary fibre 2kcal/g (8.5kJ).
*Source: https://www.npra.gov.my
In addition to the labelling requirements set out above, it should be noted that there are
• Descriptive items appearing on / attached to any food package shall not include
statements
indirectly).
meaning shall not appear on the label of any package of food unless the
• No label which describes any food shall include the word "pure" (or any other
words of the same significance) unless the food is of the strength, purity or quality
43
Claims are allowable on labels in certain circumstances. An overview of claims is provided
44
4. Halal Certification
Malaysia is the global market leader in Halal. According to State of the Global Islamic
Economy 2022 Report, Malaysia has retained its position in first place in the Global Islamic
Economy Index as a leader of the global Halal market for nine consecutive years.
requirements. These requirements are met through the fulfilment of hygienic, sanitation
and safety requirements. It also ensures that Halal products are of high quality in nutritional
value. All these conditions are permissible for Muslim consumption and are acceptable to
Halal products are products that do not contain any parts or products of animals that are
according to Islamic law. Halal products also do not contain any ingredients that are “Najs”
according to Islamic law. Examples of “Najs” includes liquor and other spirituous drinks,
dogs, swine, dead animals that were not ritually slaughtered, blood, excrements, and milk
of animals whose meat Muslims are not allowed to consume. Preparation, processing, or
contaminated with things that are “Najs” according to Shariah law and Fatwa. Halal
certified products should also be safe for use or consumption and not intoxicating or
transportation, the food should be physically separated from any other food that does not
A product does not need to be Halal or Halal certified to be imported to or sold in Malaysia.
However, Halal certification is of high importance, in terms of reaching out to the bulk of
the Malaysian market as this opens up 100% of the Malaysian market. In addition,
45
neighbouring countries hold the Malaysian Halal certification in high regard. According to
Cornell University, South East Asia comprises around 240 million Muslims, representing
responsible for the Islamic affairs including Halal certification in Malaysia. It accredits
certain foreign certifying bodies for a period of two years; and these foreign bodies can
certify goods as Halal if they comply with JAKIM’s requirements. It is important to note
that products can only be labelled as Halal if either (1) they comply with the requirements
of JAKIM or (2) are certified as Halal by the foreign Halal certification body recognized
by JAKIM. A list of accredited bodies as of March 2023 can be found at the link below:
https://www.Halal.gov.my/v4/index.php?data=bW9kdWxlcy9jZXJ0aWZ5X2JvZHk7Ozs
7&utama=CB_LIST
2
Cornell University Library https://guides.library.cornell.edu/islamsoutheastasia
46
<Figure IV-2> Procedure for International application for Halal certification
*Source: http://www.Halal.gov.my/v4/index.php?h=&lang=en
There might be variation to this procedure depending on the specification of the beverage
products. Therefore, it is best to access the following website for more information:
47
V. Strategies to Expand Korean Beverage
1. SWOT Analysis
Beverage industry is very competitive with a plethora of competitors in the market. The right
Strengths Weaknesses
• Advanced product manufacturing • Products with limited Halal
technology certification
• Diverse range of beverage products • A small number of Korean food
• Sustained popularity of Hallyu import buyers
• Expansion of Korean convenience • High price compared to foreign
store outlets in Malaysia products
• Low brand awareness
Opportunities Threats
• High preference for Korean products • Low-cost products from neighbour
• Increasing wealth and awareness of countries
health • The Malaysian government to boost
• High dependency on food imports domestic production
• Cultural differences
Strengths:
They are known for their innovative products, high quality standards, and efficient
48
▪ High quality standards: Korean companies have very high-quality
➢ Korean companies provide wide variety of beverage products. The diversity of Korean
beverages reflects the country's rich culture and history. Many of the traditional
beverages have been enjoyed for centuries, and they are still popular today. With
continuous innovation, Korean beverage companies are constantly coming up with new
and creative products. This helps to keep the dynamism of the industry, and it also helps
➢ Hallyu, also known as the Korean Wave, is a cultural phenomenon in which the global
popularity of South Korean popular culture has dramatically risen since the 1990s. This
includes Korean dramas, movies, music, and food. Hallyu has helped to boost Korean
beverage sales in a number of ways. First, it has raised awareness of Korean culture and
products around the world. This has led to increased demand for Korean beverages, as
people are more interested in trying Korean food and drinks. Second, Hallyu has created
a positive image of Korea in the minds of consumers. Korean dramas and movies often
portray Korea as a modern, stylish, and trendy country. This positive image has made
consumers more likely to try Korean beverages. Third, Hallyu has helped to create a
strong brand image for Korean beverages. Korean beverage companies have partnered
49
with Korean celebrities and used Hallyu themes in their marketing campaigns. This has
helped to create a positive association between Korean beverages and Korean culture.
➢ South Korean convenience stores are actively making forays into Malaysia. The
introduce them to a wider range of consumers. For example, the Korean convenience
store chain CU offers a wide variety of Korean beverages, including soju, makgeolli,
beer, soft drinks, and tea. CU also offers competitive prices on Korean beverages, and
it often promotes Korean beverages through in-store displays, discounts, and sampling.
featured Korean celebrities and included in-store displays, discounts, and sampling. As
20%. emart24 also offers a loyalty program that rewards customers for their purchases.
This program has helped to increase customer loyalty and repeat purchases of Korean
beverages.
Weaknesses:
➢ Halal certification is not compulsory yet essential for products; certification system is
specific and therefore may create challenges for importers. The availability of halal-
certified Korean beverages is limited. This is because the certification process can be
expensive and time-consuming, and many Korean beverage companies are not
can be a challenge to approach Muslims who makes up 60% of the country’s population.
➢ The small number of Korean food import buyers in Malaysia is a weakness for Korean
beverages in the Malaysian market. This is because it means that there are fewer
50
channels for Korean beverages to reach consumers. Additionally, the small number of
buyers may be less familiar with Korean beverages, which could make it more difficult
to market and sell them. It can be difficult to find distributors and retailers who are
➢ Korean beverages may be more expensive than local beverages, which could make
them less competitive. Korean beverages may not be as well-known as local beverages,
➢ Despite these challenges, there are a number of things that Korean beverage companies
o Partnering with local distributors and retailers who have experience in the food
Opportunities:
➢ Korean products are generally perceived as being high-quality and stylish. This is
due in part to the popularity of Korean culture (K-pop, K-dramas, etc.), which has
helped to create a positive impact on Korean brands. This positive brand image can
non-essential items, such as imported beverages. This creates a larger market for
Malaysian are more likely to be concerned about their health and well-being. This
is leading to an increased demand for healthier beverages, such as those that are low
51
in sugar or caffeine. Korean beverages, such as green tea and herbal tea, are seen as
being healthier alternatives to sugary soft drinks and coffee. Korean companies
have a strong track record of innovation in the functional beverage space, and they
opportunity for Korean beverage companies to export their products to the country.
With over 80% of its food needs met by imports, Malaysia is a large and growing
consumers.
Threats:
➢ Countries like Thailand and China can produce many of the required beverage and
raw materials such as fruits and vegetables and have lower costs as a result of their
geographic location. This can make it difficult for Korean beverages to compete on
certain beverage such as milk and fruit juice. The Malaysian government may
➢ Cultural differences can play a significant role in the marketing and sale of Korean
beverages. Malaysian consumers may have different preferences for when it comes
52
may prefer sweeter beverages, while Korean consumers may prefer more
savory beverages.
may prefer more traditional packaging, while Korean consumers may prefer
o Selling channels: The most popular selling channels for beverages in Korea
may not be the same as the most popular selling channels in Malaysia. For
supermarkets.
Korean companies can increase their beverage exports to Malaysia by obtaining a Halal
Muslims in the country. Acquiring Halal certification allows exporters to tap into a larger
market share locally. Over the past few years, Halal food items have become popular amongst
both Muslim and non-Muslim consumers as they have evolved from being an identification of
religious observation to assurance of food safety, hygiene and reliability. Besides that,
leveraging the nation’s Halal hub accreditation can also open pathways to distribute the
products to neighbouring countries of Malaysia. This is because, Malaysia is the second largest
Halal-certified food and beverages importer among Organisation of Islamic Cooperation (OIC)
countries behind Saudi Arabia. The global Halal food market size is expected to grow to
$2,228.63 billion in 2026 at a CAGR of 14.6%. Thus, it will be benefitting for Korean exporters
to obtain Malaysian Halal certification which is acknowledge in many other Muslim dominant
countries.
53
While obtaining Halal certification is an important step for Korean companies to increase their
beverage exports to Malaysia, there are other strategies that can be employed as well. For
instance, Korean companies can focus on product differentiation by offering unique flavours
that can appeal to the Malaysian tastebuds or flavours that are trending.
1. Traditional Malaysian flavours: Use flavours that are inspired by traditional Malaysian
cuisine, such as durian, pandan, or Sarawak’s famous gula apong. These flavours are
unique and appealing to Malaysian consumers, and they can help your beverage stand
2. Seasonal flavours: Create limited-edition flavours that are only available during certain
times of the year. This is a great way to generate excitement around your brand, and it
can also help you to boost sales. Malaysia is a country with a rich and diverse culture,
and this is reflected in the many festivals and celebrations that take place throughout
the year. These festivals offer businesses a unique opportunity to improve sales by
54
tapping into the festive spirit and connecting with consumers on a more personal level.
For example, during the holy month of Ramadan, Muslims fast from sunrise to sunset.
As a result, there is a greater demand for sweet taste to break the fast. Some popular
Ramadan flavours include dates, and gula melaka (palm sugar), and banana which has
high content of potassium. On the other hand, during Chinese New Year, citrus
flavoured beverages are more consumed. Citrus fruits like oranges, tangerines, and
pomelos are also associated with good luck and prosperity during Chinese New Year.
The biggest Hindu festivals are Deepavali and Thaipusam. During these festivals,
Hindus consume a significant amount of milk, as they believe that these products play
McDonald’s Malaysia offers three Kurma Daboba Malaysia launches Pip Pop
McCafe beverages during Ramadan period Pearl for Chinese New Year
https://www.minimeinsights.com/category/drinks/
3. International flavours. To appeal to a wider audience, consider using flavours that are
55
Energy drink manufacturer BOH introduced Green Jetpack’s matcha and chai latte
Power Root Berhad launched, Tea Latte made with are two of the six flavours of
Per'l Yuzu, which combines Japanese Matcha powder latte that are sold in Malaysia
the best nutritional elements and infused with Stevia
from Korea, Yuzu fruit and Leaf extract
the traditional Malay herb,
kacip fatimah
*Source: Shopee (https://shopee.com.my/)
Malaysians are becoming increasingly health-conscious, and this is reflected in the growing
demand for healthy beverages. According to the Euromonitor report, 57% of Malaysian look
56
In order to improve sales of beverages towards Malaysians that have health awareness,
businesses need to focus on developing products that are both healthy and delicious. This
Malaysians. Focusing on natural ingredients is a viable strategy that can be used. Health-
conscious consumers are increasingly looking for beverages that are made with natural
ingredients. Using ingredients that are unprocessed and free of artificial flavours, colours, and
sweeteners can be a good way to attract the health-conscious consumers. This could also
include beverage that are low in calories, fat, or sugar, or being a good source of vitamins or
minerals. More importantly, the health benefits of the beverages need to be highlighted.
Consumers want to know that they are making healthy choices. Therefore, consumers could
easily understand the nutrition information on your beverages. Ensure the labelling is clear and
57
Ghost energy drink promotes zero sugar Nestlé Malaysia’s Milo gives emphasis on the
and no artificial colouring in their vitamin and minerals content in their adverts.
beverage line.
Arizona Sweet Tea indicates absence of Borneo traditional Coconut Nectar labelling
preservatives, artificial colouring, or highlights that the ingredients are organic and
flavours on the beverage label. rich in minerals.
*Source: Shopee (https://shopee.com.my/)
The Korean Wave, also known as Hallyu, is very big in Malaysia. It has been growing in
popularity in recent years, and there is a strong interest in Korean culture among Malaysians.
This has led to a growing demand for Korean products, including Korean beverages. There are
a number of ways to use the Korean Wave to improve beverage sales in Malaysia. Therefore,
partnering with K-pop or K-drama stars is a surefire way to get large potential consumers. K-
pop and K-drama stars have a huge following in Malaysia, and they can help to promote the
beverage products in a way that is both authentic and engaging. Several beverage producer and
distribution channels have implemented this strategy to engage Malaysian who are Korean
wave enthusiast.
58
In August 2022, MILO unveiled its range of In 2021, 7-Eleven Malaysia released a
MILO variants in an all-new look featuring limited-edition Pepsi featuring four members
the Korean icon Park Seo-Jun. of the popular K-pop group, BLACKPINK.
https://www.minimeinsights.com/category/drinks/; https://www.thesundaily.my/media-
marketing/limited-edition-pepsi-x-blackpink-exclusively-at-7-eleven-malaysia-
GG6109118#google_vignette
Overall, by adopting these strategies, Korean companies can expand their market share and
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References
CodeBlue (codeblue.galencentre.org/2023/03/03/report-41-of-malaysias-adults-will-
1
be-obese-by-2035/)
2 Cornell University Library (https://guides.library.cornell.edu/islamsoutheastasia)
3 Euromonitor (https://www.euromonitor.com)
Food safety and quality Ministry of Health Malaysia
4 (http://fsq.moh.gov.my/v6/xs/page.php?id=72;http://fsq.moh.gov.my/v6/xs/page.php?
id=323)
Global Data (https://www.globaldata.com/store/report/malaysia-beverages-
5
consumption-market-analysis/)
6 Halal Malaysia Official Portal (http://www.Halal.gov.my/v4/index.php?h=&lang=en)
7 Harvard T.H. Chan School of Public Health (hsph.harvard.edu)
8 http://bundaberg.com/
9 http://eng.ekdp.com/main/main.asp
10 http://okf.kr/
11 http://teazen.co.kr/
12 http://www.paldofood.com/
13 https://company.lottechilsung.co.kr/eng/main/index.do
14 https://qmincthailand.com/
15 https://www.bing.co.kr/en/
16 https://www.danone.com/brands/waters/evian.html
17 https://www.farmfresh.com.my/
18 https://www.fn.com.my/
19 Javatpoint (www.javatpoint.com)
20 Lazada (https://www.lazada.com.my/)
21 Minime insights (https://www.minimeinsights.com/category/drinks/)
National Pharmaceutical Regulatory Agency Ministry of Health Malaysia
22
(https://www.npra.gov.my)
23 Oppotus Research (https://www.oppotus.com/revealing-malaysias-food-trends/)
Royal Malaysian Customs Department [Panduan Ringkas Prosedur Import-en.pdf
24
(customs.gov.my)]
25 Science Direct (www.sciencedirect.com)
26 Shopee (https://shopee.com.my/)
The Sun Daily (https://www.thesundaily.my/media-marketing/limited-edition-pepsi-
27
x-blackpink-exclusively-at-7-eleven-malaysia-GG6109118#google_vignette)
28 www.powerroot.com
29 www.yeos.com.my
60