IG600

Series

OWNER’S GUIDE

XL PRO GRILL & GRIDDLE

ninjakitchen.com
THANK YOU
for purchasing the Ninja® Foodi® XL Pro Grill & Griddle CONTENTS

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting to Know the Ninja® Foodi®
XL Pro Grill & Griddle ��������������������������������������������������������������������8
Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
REGISTER YOUR PURCHASE
Before First Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
registeryourninja.com
Using the Ninja Foodi XL Pro Grill & Griddle . . . . . . . . . . . . . . 9
Scan QR code using mobile device Splatter Shield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
GrillControl Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Batch Grilling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

RECORD THIS INFORMATION TIP: You can find the model and serial Cooking Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
numbers on the QR code label on the Grill. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Model Number: ����������������� Roast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
back of the unit by the power cord.
Serial Number: ������������������ Broil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
BBQ Griddle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Date of Purchase: ����������������
Air Crisp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
(Keep receipt)
Bake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Store of Purchase: ��������������� Dehydrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cleaning the Ninja Foodi XL Pro Grill & Griddle . . . . . . . . . . . 15
TECHNICAL SPECIFICATIONS Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Voltage: 120V~ 60Hz
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Watts: 1760W
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

When using electrical appliances, basic safety precautions should always

be followed, including the following:

WARNING
1  o eliminate a choking hazard for
T 11 DO NOT use the appliance if there is 21 DO NOT touch accessories during or 27 
To disconnect, press the power button
young children, discard all packaging damage to the power cord or plug. immediately after cooking. The basket to turn the unit off, then unplug from
materials immediately upon unpacking. Regularly inspect the appliance will become extremely hot during socket when not in use and before
and power cord. If the appliance the cooking process. Avoid physical cleaning.
2  his appliance can be used by persons
T
malfunctions or has been damaged in contact while removing the accessory
with reduced physical, sensory 28 Allow to cool before cleaning,
any way, immediately stop use and call from the appliance. To prevent burns
or mental capabilities or lack of disassembly, putting in or taking off
Customer Service. or personal injury ALWAYS use
experience and knowledge if they have parts and storage.
care when interfacing with product.
been given supervision or instruction 12 NEVER use outlet below
Recommend use of long handed 29 DO NOT clean with metal scouring
concerning use of the appliance in a countertop surface.
utensil and protective hot pads or pads. Pieces can break off the pad and
safe way and understand the hazards
13 DO NOT place appliance and let cord insulated oven mitts. touch electrical parts, creating a risk of
involved.
hang over edges of tables, counters or electric shock.
22 DO NOT use this appliance for
3 
Keep the appliance and its cord out of touch hot surfaces.
deep-frying. 30 Cleaning and user maintenance shall
reach of children. DO NOT allow the
14 O
 nly use recommended accessories not be made by children.
appliance to be used by children. Close 23 Spilled food can cause serious burns.
included with this appliance or
supervision is necessary when used 31 
DO NOT place on or near a hot gas or
authorized by SharkNinja. The use 24 To prevent possible illness, ALWAYS
near children. electric burner or in a heated oven.
of accessories or attachments not use an external food thermometer to
4 
This appliance is for household use recommended by SharkNinja may check that your food is cooked to the 32 E
 xtreme caution must be used when
only. DO NOT use this appliance for cause a risk of fire or injury. recommended temperatures. moving an appliance containing hot oil
anything other than its intended use. or other hot liquids.
15 B
 efore placing any accessory into the 25 Should a grease fire occur or the
DO NOT use in moving vehicles or 33 D
 O NOT place anything on top of the
cooker, ensure they are clean and dry. unit emits black smoke, unplug
boats. DO NOT use outdoors. Misuse product when the hood is closed during
immediately. Wait for smoking
may cause injury. 16 DO NOT use the appliance without
to stop before removing any use and stored.
the powered grill grate and splatter
5 
Ensure the surface is level, clean cooking accessories. 34 E
 nsure the grill plate is correctly inserted
shield installed.
and dry. DO NOT place the appliance and securely locked into position.
26 Please refer to the Cleaning &
near the edge of a countertop 17 ALWAYS ensure hood is fully closed
Maintenance section for regular 35 A
 lways ensure the grill is completely
during operation. before operating.
maintenance of the appliance. cool before releasing and removing the
6 ALWAYS ensure the appliance is 18 DO NOT move the appliance when
cooking plates.
properly assembled before use. in use.
7 DO NOT use an extension cord. 19 DO NOT cover the air intake vent or
air outlet vent while unit is operating.
8 
A short power-supply cord is provided
Doing so will prevent even cooking
to reduce the risk from being entangled Indicates to read and review instructions to understand operation and use of product.
and may damage the unit or cause it
or tripping over a longer cord.
to overheat.
Indicates the presence of a hazard that can cause personal injury, death or
9  hen using this appliance, provide
W
20 D
 O NOT touch hot surfaces. Appliance substantial property damage if the warning included with this symbol is ignored.
at least 6 inches (15.25 cm) of
surfaces are hot during and after
space above and on all sides for Take care to avoid contact with hot surface. Always use hand protection to
operation. To prevent burns or personal
air circulation. avoid burns.
injury, ALWAYS use protective hot pads
10 
To protect against electrical shock DO or insulated oven mitts and use available
NOT immerse cord, plugs, or main unit handles and knobs. For indoor use only.
housing in water or other liquid.

SAVE THESE INSTRUCTIONS

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PARTS PARTS – CONT.

Hood

Pro Powered
Grill Grate
Main Unit
(power cord
not shown)

Control
Panel

Flat Top
BBQ Griddle

Crisper Basket

Splatter Shield

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GETTING TO KNOW THE NINJA® FOODI® XL USING THE NINJA® FOODI® XL
PRO GRILL & GRIDDLE PRO GRILL & GRIDDLE – CONT.
SPLATTER SHIELD GRILLCONTROL TECHNOLOGY
BBQ GRIDDLE Located on the underside of the hood, the Use function with grill grate only
splatter shield keeps the heating element The unit may produce smoke when cooking
clean. ALWAYS ensure the splatter shield is ingredients on a setting hotter than
installed when cooking. Failure to use the recommended.
splatter shield will result in oil buildup on the
LO MED HI MAX
heating element, which can cause smoking.
NOTE: Not all functions included with every model. • Bacon • Frozen • Steaks • Veggies
meats
Installing the splatter shield • Sausages • Chicken • Fruit
• M arinated/
FUNCTION BUTTONS OPERATING BUTTONS To install, hook the left side of the splatter • When
sauced
• Hot dogs • Pizzas
using • M eat •F
 resh/
GRILL: Closed-hood cooking for top and POWER: Make sure unit is plugged in. shield into place and then snap the right thick BBQ meats
kebabs frozen
bottom heat. Best when grilling large or To turn on the unit, press the button. side into place until you hear it click and it sauce • Burgers seafood
thick cuts of meat or frozen food or for an DIAL: To select a cooking function or feels secure. • Veggie
all-around sear. Open the hood while grilling other setting, turn the dial . Kebabs
delicate foods or lean proteins to develop
START/STOP: Press the center of the
char-grilled textures without overcooking. Switching to Grill after
dial to start or stop the selected cooking
ROAST: Tenderize meats, roast vegetables, function. When most cooking functions using another function
and more. are started, the unit enters preheat If the unit is already warm from using a
BROIL: Add a crispy finishing touch to mode, then cooking begins when the different function, ADD FOOD may appear
meals or melt cheese on sandwiches. temperature setting is reached. on the display immediately. We recommend
BBQ GRIDDLE: Griddle, sauté, or sear TEMP: To select temperature, press the allowing the grill grate to heat up for at least
everything from pancakes to grilled cheese TEMP button and use the dial to adjust. 6 minutes before placing ingredients on it.
sandwiches on a flat cooking surface. TIME: To select cook time, press TIME Batch grilling
AIR CRISP: Achieve crispiness and crunch button and use the dial to adjust. When grilling more than two consecutive
with little to no oil and higher fan speeds. FUNCTION: Press to clear all settings (if batches of food, it is recommended that
BAKE: Bake cakes, treats, desserts, and preheating and cooking have not begun). you empty the fat/oil from the grease
more with lower fan speeds. catch. It is also HIGHLY recommended to
PREHEAT: After you set function, time, and Removing the splatter shield and cleaning clean the splatter shield between uses. This
DEHYDRATE: Dehydrate meats, fruits, and temperature then press the dial, the unit will Remove the splatter shield for cleaning will help prevent grease from burning and
vegetables for healthy snacks. automatically begin preheating. If PREHEAT after each use. Allow the shield to cool causing smoke.
button is selected after pressing dial, the unit completely, then unhook it from the back
will skip preheating (not recommended). of the hood by pressing the top tab back,
PREHEAT FOR BETTER RESULTS then pulling the handle forward.
For best grilling results, let the unit fully
preheat before adding food. Adding food
before preheating is complete may lead to
overcooking, smoke, and longer preheat time.

BEFORE FIRST USE

1 Remove all packaging material, and tape from the unit.
2 Remove all accessories from the package and read this manual carefully. Please pay
particular attention to operational instructions, warnings, and important safeguards
to avoid any injury or property damage.
3 Wash the pro powered grill grate, flat top BBQ griddle, crisper basket, and splatter
shield in warm, soapy water, then rinse and dry thoroughly. All accessories, are
dishwasher safe. NEVER clean the main unit in the dishwasher.
4 DO NOT use abrasive brushes or sponges on the cooking surfaces, as it will cause
damage to the coating.

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USING THE NINJA® FOODI® XL
PRO GRILL & GRIDDLE – CONT.
COOKING FUNCTIONS
Grill Roast
1 To install the pro powered grill grate, 1 To install the pro powered grill grate, 7 Open the hood and place ingredients on Broil (not included on all models)
position it in the front of the base so it position it in the front of the base so the grill grate. Once the hood is closed, 1 To install the pro powered grill grate,
hooks in, then press down on the back it hooks in, then press down on the cooking will begin and the timer will position it into the front of the base
of the grate until it clicks in place. back of the grate until it clicks in place. begin counting down. so it hooks in, then press down on the
DO NOT use the flat top BBQ griddle Ensure the splatter shield is in place, 8 When cook time reaches zero, the unit back of the grate until it clicks in place.
with this function. Ensure the splatter then close the hood. will beep and END will appear on the Ensure the splatter shield is in place,
shield is in place, then close the hood. display. then close the hood.
9 Remove food from the grill grate.
10 Remove the grill grate by pressing the
orange release button on the left side
of the unit. The grate will pop from the
back, then lift up.

2 Make sure the unit is plugged in and

press to turn the unit on. Grill will be
selected by default.
3 The default temperature setting will
display. To adjust temperature if desired,
press TEMP button and turn dial. 2 Place ingredients on the grill grate and
close the hood, as the unit does not
4 Press the TIME button and turn the dial
require preheating for this function.
to select the desired time.
2 M  ake sure the unit is plugged in and 3 Make sure the unit is plugged in and
5 Press dial to begin preheating. The
press to turn the unit on. press to turn the unit on.
progress bars will begin illuminating.
It will take approximately 8–10 minutes 3 Turn the dial to ROAST. The default 4 Turn the dial to BROIL function. The
to preheat. temperature setting will appear on the default temperature setting will display.
6 When preheating is complete, the unit display. To adjust temperature if desired, To adjust temperature if desired, press
will beep and ADD FOOD will appear press TEMP button and turn dial. TEMP button and turn dial.
on the display. 4 Press the TIME button and turn the dial 5 Press the TIME button and turn the dial
7 Open the hood and place ingredients to select the desired time. to select the desired time.
on the grill grate. Close the hood when 5 Press the dial to begin preheating. The 6 Press the dial to begin. (The unit does
cooking thick cuts of meats, frozen progress bars will begin illuminating. not preheat in Broil mode.)
protein. Keep hood open when cooking It will take approximately 3 minutes to 7 When cook time reaches zero, the unit
delicate food or lean proteins. preheat. will beep and END will appear on the
8 When cook time is complete, the unit will display.
beep and END will appear on the display. NOTE: While preheating is strongly 8 Remove food from the grill grate.
9 Remove food from the grill grate. recommended for best results, you can
skip it by pressing the PREHEAT button. 9 Remove the grill grate by pressing the
10 Remove the grill grate by pressing the orange release button on the left side of
orange release button on the left side of ADD FOOD will appear on the display.
the unit. The grate will pop up from the
the unit. The grate will pop up from the back, then you can lift it up and out.
back, then you can lift it up and out. 6 When preheating is complete, the unit
will beep and ADD FOOD will appear on
the display.

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USING THE NINJA® FOODI® XL
PRO GRILL & GRIDDLE – CONT.
BBQ Griddle Air Crisp
1 To install the pro powered grill grate, 8 Open the hood and place ingredients on 1 To install the pro powered grill grate, 6 Press the dial to begin preheating. The
position it in the front of the base so it the griddle. The countdown timer has position it in the front of the base so progress bars will begin illuminating.
hooks in, then press down on the back a 15-second delayed start. Leave hood it hooks in, then press down on the It will take approximately 3 minutes to
of the grate until it clicks in place. Ensure open unless recipe directs otherwise. back of the grate until it clicks in place. preheat.
the splatter shield is in place. Ensure the splatter shield is in place, 7 When preheating is complete, the unit
then close the hood. will beep and ADD FOOD will appear
NOTE: If batch cooking meats, between
on the display.
batches, close the hood and run the
programmed function for 2-3 minutes
before adding more food. NOTE: While preheating is strongly
recommended for best results, you can
skip it by pressing the PREHEAT button.
9 When cook time reaches zero, the ADD FOOD will appear on the display.
unit will beep and END will appear
on the display.
8 Open the hood and place ingredients
10 Remove food from the griddle, then in the crisper basket. Once the hood is
remove the griddle from the grill grate. closed, cooking will begin and the timer
2 Place flat top BBQ griddle on the grate so 11 Remove the grill grate by pressing the will start counting down.
the griddle sits flat. If incorrectly installed orange release button on the left side of 9 For best results, we recommend
it will tilt forward, then close the hood. the unit. The grate will pop from the back shaking ingredients frequently. When
then lift up. you open the hood, the unit will pause.
Use silicone-tipped tongs or oven
mitts to shake the basket. When done,
replace the basket and close the hood.
Cooking will automatically resume after
2 Place the crisper basket on the grate hood is closed.
and position the basket to sit along the 10 When cook time reaches zero, the
rear of the grill grate so the basket feet unit will beep and END will appear
sit in the grill grate spaces. on the display.
3 Make sure the unit is plugged in and 11 Remove crisper basket from the grill
press to turn the unit on. grate.
4 Turn the dial to BBQ GRIDDLE function. 12 Remove the grill grate by pressing the
The default temperature setting will orange release button on the left side
display. To adjust temperature if desired, of the unit. The grate will pop from the
press TEMP button and turn dial. back, then lift up.
5 Press the TIME button and turn the dial
to select the desired time.
6 Press the dial to begin preheating. The
progress bars will begin illuminating.
It will take approximately 9–10 minutes
to preheat. 3 Make sure the unit is plugged in and
press to turn the unit on.
4 Turn the dial to AIR CRISP. The default
temperature setting will appear on the
display. To adjust temperature if desired,
7 When preheating is complete, the unit press TEMP button and turn dial.
will beep and ADD FOOD will appear
on the display. 5 Press the TIME button and turn the dial
to select the desired time.

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USING THE NINJA® FOODI® XL CLEANING YOUR NINJA® FOODI® XL
PRO GRILL & GRIDDLE – CONT. PRO GRILL & GRIDDLE
Bake Dehydrate (not included on all models)
1 To install the pro powered grill grate, 1 To install the pro powered grill grate, The unit should be cleaned thoroughly •D
 eep clean the splatter shield by
position it in the front of the base so position it in the front of the base so after each use. Always let the appliance putting it in a pot of water and boiling it
it hooks in, then press down on the it hooks in, then press down on the cool before cleaning. for 10 minutes. Then rinse with room-
back of the grate until it clicks in place. back of the grate until it clicks in place. temperature water and allow to dry
• Unplug the unit from the wall outlet
Ensure the splatter shield is in place, Ensure the splatter shield is in place, completely.
before cleaning. Keep the hood open
then close the hood. then close the hood.
after removing your food to allow the •G
 ently wipe down the inside of the
unit to cool quicker. hood with a damp cloth.
• The pro powered grill grate, flat top
BBQ griddle, crisper basket, and splatter NOTE: NEVER use abrasive tools or
shield are dishwasher safe. cleaners. NEVER immerse the main
•F
 or the best dishwasher cleaning unit in water or any other liquid.
results, we recommend rinsing the DO NOT place in dishwasher.
powered grill grate, flat top BBQ
griddle, crisper basket, and splatter •W
 hen stacking the coated accessories
shield with warm water before placing to store, place a cloth or paper towel
them in the dishwasher. between each piece to protect the
2 M ake sure the unit is plugged in and coated surfaces.
press to turn the unit on. • If hand-washing, air-dry or towel-dry all
3 Turn the dial to BAKE. The default parts after washing.
temperature setting will appear on the • The inner hood should be wiped down
display. To adjust temperature if desired, with a damp towel or cloth after each
press TEMP button and turn dial. 2 P  lace the crisper basket on the grill use to deodorize the unit and remove
4 Press the TIME button and turn the dial grate and add ingredients to the basket. any grease.
to select the desired time. Close the hood, as the unit does not • If food residue or grease is stuck on the
require preheating for this function.
5 Press the dial to begin preheating. The powered grill grate, splatter shield, or
progress bars will begin illuminating. 3 Make sure the unit is plugged in and any other removable part, soak in warm,
It will take approximately 3 minutes press to turn the unit on. soapy water before cleaning.
to preheat. 4 Turn the dial to DEHYDRATE function. • Clean the splatter shield after every use.
The default temperature setting will Soaking the splatter shield overnight will
NOTE: While preheating is strongly
display. To adjust temperature if desired, help soften any baked-on grease. After
recommended for best results, you can
press TEMP button and turn dial. soaking, use a cleaning brush or tool to
skip it by pressing the PREHEAT button.
ADD FOOD will appear on the display. 5 Press the TIME button and turn the remove the grease from the stainless
dial to select the desired time. steel frame and front tabs.
6 When preheating is complete, the unit
will beep and ADD FOOD will appear 6 Press the dial to begin. (The unit does
on the display. not preheat in Dehydrate mode.)
7 Open the hood and place ingredients on 7 When dehydrate time reaches zero, the
the grate or place bake pan on the grate. unit will beep and END will appear on
Once the hood is closed, cooking will begin the display. REPLACEMENT PARTS
and the timer will start counting down. 8  Remove ingredients and basket from
8 When cook time reaches zero, the unit will the grill grate.
beep and END will appear on the display. 9  Remove the grill grate by pressing the To order additional parts and accessories, visit ninjaaccessories.com or contact Customer
orange release button on the left side of Service at 1-877-646-5288. So we may better assist you, please register your product
9 Remove food from the grill grate. online at registeryourninja.com and have the product on hand when you call.
the unit. The grate will pop up from the
10 Remove the grill grate by pressing the back, then you can lift it up and out.
orange release button on the left side of
the unit. The grate will pop up from the
back, then you can lift it up and out.

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TROUBLESHOOTING
• “Add Food” appears on the control panel display.
ONE (1) YEAR LIMITED WARRANTY
The unit has completed preheating and it is now time to add your ingredients.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
• “Shut Lid” appears on the control panel display. SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
The hood is open and needs to be closed for the selected function to start. product only and is not transferable.
• “Add Grate” appears on the control panel display. SharkNinja warrants that the unit shall be free from defects in material and workmanship for
The grill grate must be installed in the base unit before cooking. Add the powered a period of one (1) year from the date of purchase when it is used under normal household
conditions and maintained according to the requirements outlined in the Owner’s Guide,
grill grate. subject to the following conditions and exclusions:
• “E” appears on the control panel display. What is covered by this warranty?
The unit is not functioning properly. Contact Customer Service at 1-877-646-5288. So 1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole
we may better assist you, please register your product online at registeryourninja.com discretion, will be repaired or replaced up to one (1) year from the original purchase date.
and have the product on hand when you call. 2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
• Why is there no noise during BBQ Griddle preheat even though the preheat progress following the receipt date of the replacement unit or the remainder of the existing
bars are showing? warranty, whichever is later. SharkNinja reserves the right to replace the unit with one
of equal or greater value.
As long as the progress bars show, your unit is preheating. BBQ Griddle will preheat the
bottom plate, and the fan will turn on several minutes into preheating. What is not covered by this warranty?
Our Customer Service Specialists are available to provide all the warranty service options
• Can I cancel or override preheating? available to you, including the possibility of upgrading to our VIP Warranty Service Options
Preheating is highly recommended for best results, but you can skip it by selecting the for select product categories.
PREHEAT button after you press the dial. 1. Normal wear and tear of wearable parts (including cooking pot, crisper basket, splatter
• Should I add my ingredients before or after preheating? shield, etc.), which require regular maintenance
For best results, let the unit preheat before adding ingredients. and/or replacement to ensure the proper functioning of your unit, are not covered by
your warranty. Replacement parts are available for purchase at ninjaaccessories.com.
• Why is the unit emitting smoke?
2. Any unit that has been tampered with or used for commercial purposes
When using the Grill function, always select the recommended temperature setting.
Recommended settings can be found in the Quick Start Guide and in the Inspiration 3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the splatter shield and grease collector clean), or
Guide. Make sure the splatter shield is installed. damage due to mishandling in transit.
• How do I pause the unit so I can check my food? 4. Consequential and incidental damages.
By opening the hood during a cooking function besides Grill and BBQ Griddle, the unit 5. Defects caused by repair persons not authorized by SharkNinja. These defects include
will automatically pause. damages caused in the process of shipping, altering, or repairing the SharkNinja product
• Why did a circuit breaker trip while using the unit? (or any of its parts) when the repair is performed by a repair person not authorized
by SharkNinja.
The unit uses 1760 watts of power, so it must be plugged into an outlet on a 15-amp
circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is 6. Products purchased, used, or operated outside North America.
also important that the unit be the only appliance plugged into an outlet when in use. How to get service
To avoid tripping a breaker, make sure the unit is the only appliance plugged into an If your appliance fails to operate properly while in use under normal household conditions
outlet on a 15-amp breaker. within the warranty period, visit ninjakitchen.com/support for product care and maintenance
self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist
• Can I batch cook with this unit? with product support and warranty service options, including the possibility of upgrading to
If batch cooking meats, for best results, we recommend in between batches to close the our VIP warranty service options for select product categories. So we may better assist you,
hood and run the programmed function for 2-3 minutes before adding more food. please register your product online at registeryourninja.com and have the product on hand
when you call.
• Can I use the BBQ Griddle function and griddle accessory after having cooked on the
grill grate? SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the
Yes, but we highly recommended cleaning the grill grate first so there is no debris to
repaired or replacement unit.
interfere with the griddle-to-grill-grate contact.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof
of purchase. We also ask that you register your product online at registeryourninja.com and
have the product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.

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NOTES NOTES

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SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the
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This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
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